We Fixed It, You're Welcome - Nepo Babies, Inc.

Episode Date: October 27, 2026

A famous last name can get you the meeting, the press coverage and the first check. It can't answer your support tickets, fix your fulfillment or make the unit economics work. So when a last opens eve...ry door, how can we tell whether the business behind it is actually any good? Join Chino Nnadi, Aaron Wolpoff and Melissa Eaton to unpack the world of "nepo babies" in business, which we agree is a loaded term. Using Phoebe Gates' AI shopping assistant Phia, Hailey Bieber's Rhode, David Ellison's Skydance, the Kardashian brand empire and Stella McCartney as examples, the panel breaks down what a famous name really buys: the removal of doubt, faster access to investors, and a financial safety net most bootstrapped founders never get. They also look at who's really behind many celebrity "co-founder" brands, and why the Theranos board is a warning about trusting big names over real expertise. The conversation lands on a simple test: strip away the story, look at who's actually running the company, and judge it on retention, not reach. A head start isn't the problem. Pretending it doesn't exist is. Panelists: Chino Nnadi – https://www.linkedin.com/in/chino-talentstrategist/ Melissa Eaton – https://www.linkedin.com/in/mseaton/ Aaron Wolpoff – https://www.linkedin.com/in/marketingaaron/ Connect With the Show Subscribe for more deep dives where we fix big business problems with fresh perspectives. • Website – www.wefixeditpod.com • Follow us on: Instagram – https://www.instagram.com/wefixeditpod LinkedIn – https://www.linkedin.com/company/wefixeditpod YouTube – https://www.youtube.com/@WeFixedItPod If you liked this episode, don’t forget to subscribe, leave a review, and share it with your friends! Keep listening to find out how we fix companies and put them back better than we found them. Disclaimer A quick disclaimer. We are going into this somewhat cold and nothing we say should be construed as legal advice, financial advice or anything that would get us in trouble. These are our views and opinions. We’re here to ask the kinds of questions everyone’s thinking, have an engaging conversation and maybe come to some conclusions that we feel are worth exploring. By the end, if we fixed it, you’re welcome. All trademarks, IP and brand elements discussed are property of their respective owners.

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Starting point is 00:00:00 Welcome to We Fixed It. You're welcome. The show where we take over companies, you come along for the ride, and we try to put them back better than we found them. What if I told you there's a group of entrepreneurs who can raise millions of dollars just by walking in the room? They have immediate access to investors, powerful connections, and last names that command attention. Welcome to the wonderful world of NEPA babies in business. Now that's a loaded term, NEPO baby, and we're not here to knock anyone's success. If you can make it to the top of your industry and stay there, you're clearly doing something right. So let's look at this differently. If you grew up with powerful parents and you had a front row seat to what it takes,
Starting point is 00:00:40 maybe you're uniquely suited to do it for yourself. Because when you look at the companies launched by Next Generation Business Royalty, there are a lot of winners out there and people who have worked hard to earn their own place. Clearly, they're not all kids playing CEO with their parents' credit cards, but they're also born with a leg up. So, are there certain rules they should play by to help? level the playing field. Otherwise, if you're a bootstrap founder with a similar idea and you don't have a famous last name, how in the world are you supposed to compete? That's what we're here to fix.
Starting point is 00:01:12 Melissa, I don't come from a family dynasty. I don't think you or Chino do either. So help us figure this out. Well, let's be honest. Nepo Baby is usually where nuance goes to die. We either roll our eyes and assume someone got handed a company or we pretend access doesn't matter. And it does. It just doesn't tell the whole story. Because here's what most people miss. Founders never start from zero. Most already know an entrepreneur, a friend, a mentor, a former boss. The famous families just start with a louder, better connected version of that same head start. And lately, we've watched that play out in public. Three examples. The first example is FIA, an AI shopping assistant that helps you compare products and hunt down better prices before you buy. Co-founded by Fee's
Starting point is 00:01:59 B. Gates, yes, that's Bill Gates' daughter, and Sophia Kiani. They just raised $35 million and more than a million people use it. That's real traction, but you have to ask how much of that is the product and how much is the name. Second example is Road. Haley Baldwin-Beaber's skincare line, the glossy, minimal, clean girl look she made famous. In a single year, it sold over 200 million worth of product, and this year, Elth Beauty, agreed to buy it for as much as a billion dollars. You can debate the advantage. You cannot call that just fame. And the third example is Skydance. David Ellison's film and media company built with backing from his father, Oracle co-founder Larry Ellison, one of the richest men alive. And just last week, David closed the takeover of Warner Brothers Discovery. That's not a startup story. That's a dynasty move. Three surnames, three very different businesses. One uncomfortable question. Because the NEPO baby advantage isn't just money, it's the removal of doubt. Investors,
Starting point is 00:03:10 journalists, early hires, everyone starts with fewer reasons to say no. But a famous last name can't answer your support tickets, fix your fulfillment, or make the unit economics work. So the real question isn't, can NEPO babies build companies? Some clearly. clearly can't. It's this. When the surname gets you the meeting, the press, and the first check, how do you tell whether the business is actually good? So let's get into it. Chino, you have built your company without a famous last name. I think it's famous, but I like your famous first name. Honest answer, would it have helped you or changed what you felt you had to prove? Oh, absolutely. Like I wish I can come back in another life as an apple baby.
Starting point is 00:03:56 Let's let's be real. There is such an advantage to that, you know, again, the access, right? Like coming in at a different vantage point than other people. You're often going into a private school where there's connections and, you know, most of the people around you are like lawyers and in the entertainment world. And, you know, there's just such a different level of access that you have than most. right and so I think if I had a famous last name like cappuccino would be much bigger right if I had a rapper dad who would you know Drake was my dad and said hey like like cappuccino on a song I'm telling you
Starting point is 00:04:38 the SEO would go crazy on that which is just bringing eyeballs alone but here's the thing like the last name is great right you can have a last name from something you can have it from nothing But as you said, Melissa, it's not going to be the one that's doing the fulfillment. It's not the customer service. It's not the product at the end of the day. And I think what's really interesting with Nepal babies, and we see it with a lot of celebrities, I have to talk about the Kardashians for a second where, you know, in the beginning of their fame. And I'm a Kardashian fan, so I will say that, you know, full stop.
Starting point is 00:05:14 But not every business venture they have landed, right? Just by throwing a name on it didn't mean that it was going to make a lot. get a success. But when you look at something like a skims or Kylie Jenner lip kit, those brands and again, their name got them kind of the recognition. But the reason they stayed was because of the products that they actually have. And I think as a Nepo baby, it's even harder for you because there is a bit of that skepticism of like, well, is this actually a good product? Is this going to last? Is this going to be, you know, just a blip in time where you had this, you know, product or this company for a second or like Road and we look at Haley Bieber Baldwin, Baldwin,
Starting point is 00:05:57 where, you know, Road has become a household name. She's now the creative director of Elf, which is a huge cosmetic brand even prior to her, I think even being born. So it's that lasting impact that NEPL babies I feel, it's actually a little harder for them to keep it because there's more skepticism given the name. But it's all about their brand. really at the beginning. And so, Aaron, I got to ask, like, you know, having that last name as a brand, how does that give these Neville babies a leg up? Yeah, brand recognition. That's instant credibility. You know, you hand someone a business card and they say, what? It changes their perception of you immediately. And, you know, most of the time, you get, you get the benefit of the doubt you wouldn't have had otherwise. And we see it play out. It's not us making this up. We see second, third generations get hands. handed huge checks and they get to go do what they want. And a lot of times they run into the same financial trouble that other investors might run into, but they have bailouts. You know,
Starting point is 00:07:00 they have nearly unlimited resources at their disposal. And I think maybe that's one of the ways that they have a key advantage is other investors might hit a wall and get topped out. They're far from topped out. They just have to ask someone else. But they have that, you know, like they have that brand recognition. They have that star power, that magnetism. Maybe they are earning. They're in the process of earning on their own. But before they've done that, they get to walk into a room and say, do you know who I am? And people say, oh, yeah, we do.
Starting point is 00:07:30 But we can, let's categorize this a few different ways in our discussion because there's the succession type of, we'll call a NEPA baby, but, you know, the lineage is the family dynasties, the hand down from one generation to another. There is the like the David Ellison that follows in a parent's footsteps. and becomes someone in the same field in their own right, someone notable in that field. Then there's someone like Stella McCartney that doesn't do what their famous parents did, but does something with the name and with the access and everything that she grew up with
Starting point is 00:08:09 and nurtured her own talents and things like that and went into fashion, was highly, was and is highly successful there. And then we can also talk about people that have pushed back or rejected their legacy or done something that's purely altruistic. So they're using their name and their platform, but they're not doing it for business purposes. I think one of the things that's interesting from a marketing perspective, and I know, Erin, you could speak to this more highly,
Starting point is 00:08:34 but Chino kind of got there, is fame drives that initial recognition and maybe even the initial acquisition of whatever product or services they might be selling. but what happens after that fades, right? And so it kind of gets to as a business strategist and an operator. I've always said to my teams, our job is to deliver on the promises of said company. So whatever the company's mission is or whatever, we're here to deliver on those promises. And if you can't deliver, you're not going to have customers coming back. And I think that's the thing about these Nepo babies in their,
Starting point is 00:09:15 situation is that some of them have created Haley Bieber have created really sustainable businesses and have done very, very well. But it isn't because, just because of her name. It was actually because she created a product that people came back to buy time and time again. And so really, like from a marketing perspective, once that excitement goes away, Aaron, what would your suggestion as a strategist in marketing and the CMO be to these companies. Yeah, it's almost like having a succession plan. Like he just, you know, does this company work without this founder? Does this company work if this founder gets into trouble and their name gets tarnished? Does this company work at this founder goes personally bankrupt and ruins out our resources? Those are all things you
Starting point is 00:10:05 have to be thinking about as a contingency. You know, is there a buyer for this company? If, if it's not self-sustainable anymore. So those are some of things I would be thinking about is how indelibly linked, right? Interchangeable are the founder and the founder and the company? Because you see founder-led brands and, you know, second generation led brands that are, like you said, the product stands up. It's a superior product. People like it for a reason. It's not just the name, but they got people to pay attention and try the product in the first place because of who they are. So if Haley Bieber goes on and launches a sixth or a seventh or an eighth company, then people are going to say, you got a track record now. We like you. But the first time out,
Starting point is 00:10:54 it's big, you know, we have to agree. There's name recognition and star power and appeal there that other people who have a compelling product or a similar product or maybe even a better product didn't have. Yeah, I think it's about your network and connections as well. I think that's really important. I think one of the things that you say is that like, you know, acquiring doesn't mean you're retaining, right? So I think that the buzz and the excitement around celebrity or famous last name is great, but really it doesn't stop mattering that you actually create something that people want, right? And how you do that, I mean, yeah, they get a head start and it matters. It does matter, you know, because not everybody has the means, Chino, you might talk to this, of having the money to hire the best talent to help you, right?
Starting point is 00:11:50 To the strategist to help you, you know. And so you have to kind of bootstrap it, sorry, yourself and figure it out. But I do think that there's, you know, as in all businesses, at the end of the day, the result. results in the metrics will tell you what's really going on. And those returns, like unhappy customers, the feedback you receive, as well as those returning customers or the people that don't stop or don't come back unless they have a discount code or something like that. That does tell you something about whether or not they've really created something that's memorable and something worth buying. Yeah, I think you hit it, Melissa, so the market's going to prove it out pretty quick. And it's not the 60s, you know, where it's like someone's kid is walking around wearing a suit. And it's like, oh, look who's, you know, it's so cute. Look who thinks they can do business.
Starting point is 00:12:47 It's like, we're going to find out with these meteoric rises or crash and burns within a year to three years, whether it works, whether this person has staying power. So, yes, they got into the door, but more power to them if they can figure it out and stick around. That's the hard part. Well, and there's so much stress when you start your own company. And Chino, you can talk to this too. But, like, the fact that they don't necessarily have the stress of not having a parachute to help them land, even if it's not successful, they still can walk away, right? That, I feel like, is the big difference of, like, the driven entrepreneur who has this niche product. or service and they don't have those connections and they don't have that they're, you know,
Starting point is 00:13:38 working all hours, trying to get their best friend to help them, you know, on the weekends to get this thing going and putting their life savings into it. That's a whole different game and scenarios. So, you know, in that, in that comparison, it is an almost unfair advantage because that lessens the stress that somebody has to go through. I mean, you know, you, you know, You must have gone through a lot of stress when you launched yourself. Well, and it's interesting, too, and I want to go back to Road as a good example. And again, you know, to quote Justin Bieber's My Baby, the song, you know, that's my baby. She's iconic iPhone case, lip gloss on it.
Starting point is 00:14:19 You know, Haley Bieber did something revolutionary. She put a lip gloss on the back of an iPhone case. And that was kind of like the big cell. You know, it might have felt like a gimmick, a marketing gimmick, but it is what. brought them the brand recognition and it's what made Road so successful. But I think if we peel back the layer and talk about kind of the inception of any company and, you know, whether or not you have a nest egg to rely on, which a lot of people like myself didn't have, the other, you know, we talk about investment, but with Road, you know, she is one of the co-founders, but there was
Starting point is 00:14:56 Lauren and Michael Ratner who were the founding partners and the chief brand officers and board members. think, again, to become a co-founder doesn't necessarily mean that Haley Bieber started this from scratch, from nothing. There were actually two founders ahead of that who said, hey, we have this really cool project. We would love to gain some celebrity recognition, get some brand recognition through someone's name. Haley Bieber at the time, who still is like the it girl, who had, you know, who, you know, shared and they have a bunch of agents in the background. Like we do our own at, you you know, we fixed it pod where, you know, there are people working in the background to get us the visibility. And through that connection, whether it was her manager or however that connection
Starting point is 00:15:41 happened, they brought Haley on board to road. So I think also that is the other piece too, is it's not that Haley started road from scratch. She actually had someone bring her in at the inception. And again, as someone with that brand recognition and name, it's the same as going out and look for investment, right? A lot more people will give you more money knowing that you have a backing, that you have that brand recognition. The same way some people will add you onto their founding team knowing that you have that brand recognition. So I think, again, when we talk about a leg up, that's a huge thing for NEPO babies. And it doesn't necessarily mean that they are the ones starting it. And I think that is a bit of a policy where, you know, they created this. It's the same thing with Elon. Elon did not at all build Tesla from scratch. He bought it. You know, and I think that is something that people realize. But of course, the messaging and marketing is, oh, this is Haley Bieber's company, which it is. It absolutely is. And she has had a huge hand in their success.
Starting point is 00:16:46 But the background, because they don't have the name recognition, but there's been Lauren and Michael Ratner in the background also there alongside her. And I think as a Napal baby, you're able to get in those rooms a lot faster and quick. quicker than others because of that brand recognition alone. And, you know, if I look at it from like an ad agency perspective, Erin, Melissa, even thinking about your internship days, right? And we talk about equity and things like that. You know, we talk about Stella McCartney. She's Paul McCartney's daughter.
Starting point is 00:17:21 Obviously, you know, you have a huge nest egg. You have a huge, your dad has a beetle. You know, what's bigger than that is really not much. And, you know, she's able to take a. unpaid internship because she knows, well, you know, daddy and mommy are paying for my, you know, gorgeous Manhattan apartment. I don't know if she lived in Manhattan, but, you know, they're able to afford kind of the necessities and a more luxurious fashion versus someone, you know, who would want to be a fashion designer moving to New York, which is arguably one of the most
Starting point is 00:17:56 expensive cities in the world, you know, you likely have to work on top of that. So it pulls you away from the actual work that you need. And so again, we talk about kind of that privilege, that the equity is a lot different there. And again, not knocking it, if it was me, I would take every chance I can get. But for some of us,
Starting point is 00:18:15 we just got to do it ourselves. And that's also okay. Yeah, for sure. And I would love to have a rapper for a dab, too. To go back to what you're saying, you know, that Stella McCartney example, you know,
Starting point is 00:18:25 she put her, she did the fashion school thing. She worked, my understanding, worked really hard, became a, an expert in her field that it, but the other side of it makes it sound, it makes it sound more cynical when you've got a company or the formation of a company and you, you want to drum up interest
Starting point is 00:18:42 and you say, we need a name, you know, who should we pick? And it's not that a Haley Bieber doesn't care about, you know, beauty or fashion or anything adjacent to that. But it sounds a little bit more cynical and premeditated to say there's a formula. We've got this company, we have everything but the face. You know, who do we go out and buy essentially, right? So that's, it just comes, it makes me think a little bit more cynically about, not necessarily that situation, but some of these situations. You need to be cynical with that too, because that is actually.
Starting point is 00:19:25 what's happening a lot of the time. It's like, you know, they're the face of it. And again, I go back to the Kardashians. And I know right now Chloe Kardashian and her business partner, who founded Good American, are having a bit of controversy right now because, you know, everybody thinks this is Chloe who started this from scratch, which again, she had a great idea, but it was actually her business partner who brought her in and like, you know, really catapulted on the Kardashian name. And like almost all of these celebrity, um, brands do that to some degree, right? It's not them that's, you know, doing the legwork, doing the market research,
Starting point is 00:20:02 they're building teams around that. Again, will they be successful? Do they have the lasting power? That's on the product. So again, Good American has withstood this test of time in the denim industry. It's become its own brand. But I don't think if it wasn't for the Kardashians having their name behind that, it would be as successful as it is.
Starting point is 00:20:24 And so, yes, we can be cynical, but at the same time, would that brand be as great? Would it have the money for the R&D to try new things, to put a lipstick on an iPhone case? Probably not if you didn't have that. So I think they go hand in hand. So there's a right to be cynical. Right. I think the advantage of having the surname helps a good business win versus it can also make a weak business look pretty good. Right. So that's the thing is that it is still an advantage. And one of the things,
Starting point is 00:21:00 Tina, that you've said that really struck me is a real clean test about the business is really to strip the story. So strip it down and really look at the cohorts. So who else is involved? Because that is really that network that's kind of keeping the business moving forward and really is defining, you know, probably the long-term strategy. And yes, the name behind it helps give you that push, helps you with the marketing side, helps you kind of get out, you know, with a bang. But at the end of the day, it's those cohorts, you know, those business partners that are probably really driving some of the strategy and some of the other things as well. I'm not saying that Haley is not doing that. I'm just saying that I think that there's definitely a very
Starting point is 00:21:53 thoughtful process behind that. I think that everybody would say that Chris Jenner is like the momager of the century. I mean, what she has done with the name for her daughters and son is very, very impressive. But I think also finding the right products that fit each of their personalities and each of the things that they want to do. You know, so Kendall has 818 tequila, you know, Kylie has the makeup, Kim has skims and she has other things going on. She also has her own investment firm into startups, right? So she's using her monies for other things, for other businesses that is not necessarily with her name attached to it. It's just that she's got her own private equity fund.
Starting point is 00:22:48 So it's really, I think, impressive that she's done that. But again, I think that like when you think about any sort of business, you have to be really mindful of the talent and the partners you go into business with. I really think that that's one of the big things that, you know, you brought up is really, like I said, stripping it down and really understanding who all those partners are because that may give you a better feeling of security in the long-term success of a business, right? Like knowing that they have the right people on board really will do that. And I think that a famous name doesn't necessarily mean that it's going to work. I mean, a really interesting story, this is not a Nepo Baby's story,
Starting point is 00:23:46 so to speak, but it's an interesting story about famous names backing a business is a Theranos story, right? So when you looked at Theranos and, of course, Elizabeth Holmes, she's got her own issue. We got her own issues with that. But the fact that she built this board of directors, that were like Henry Kissinger, like all these amazingly famous people. And yet where were the scientists? Where were the people that really, you know, what she was producing? It was like they got excited about this idea, right? And I actually interviewed with them.
Starting point is 00:24:32 Thank God, I didn't take that job. And I think that that's one of those things where you, can get really skewed by like the fame side of it and think, oh, you know, if Henry Kissinger is on board, must be a great product. Wait, what does he know about, you know, one blood droplet, you know, diagnosing all of these diseases, right? Of course he did. Yeah, but how much more complicated does it get when that board of directors is also my uncle and my dad's golf buddy? Yes. Exactly. So Nipple Babies is like a family network, right? It has to do with name, blood, to your point. Whereas in all other businesses, it's your network. You know, I've been at companies where, yeah, the ski friend
Starting point is 00:25:24 is now my new boss. They just, like, where did that guy come from? Right? You know what I mean? Or that woman, you know? So I think that that's not necessarily, you know, so it's kind of an interesting thing that we're like focused on NEPO babies and how like unfair that advantage is. But at the same time in a lot of different businesses it is. But I want to go back actually to what your earlier point, Melissa, is about, you know, the lasting power and kind of stripping things down on like how, wearing how your product can be successful. And I want to go back to the Kardashians.
Starting point is 00:26:03 Sorry listeners. If you hate the Kardashians, you know, we're talking about them because they're like a very good example but you know they had so many products before this we talk about chris jenner right they've been around for like 25ish years so they've been able to again chris jenner's been able to figure out that formula like who makes sense who should be in the room who are the people we're looking for and it's created essentially a playbook for other celebrities on how to be successful i think again, without the Kardashians, I don't think there would be a Bieber and a road because, you know, really started with Kylie Jenner and, you know, similar teams there. And it's those same managers
Starting point is 00:26:45 speaking to each other. Like, again, who was on that ski ship? Or, hey, I know someone's creating this company and they're looking for a face. And, you know, that's how these conversations started. But, you know, for every great product, a lot of celebrities, if you should go back into their timeline, you scroll deep enough into their Instagrams, there's been so many things that they've promoted that just have fallen flat. You heard about it for one day, maybe a month, and then the company's gone under. So there is a formula for that. And I think it is figuring out who's it on the table. You know, fair enough. It's like, you know, they figure that out really well. I also think you just brought up a, you brought up a great example. So the
Starting point is 00:27:26 Kardashians are a great example of this. It's also finding an authentic connection to, the actual product. So if you think about the successful products they've had, they've launched a lot of things that haven't been successful. Robert had the socks. I don't know if that's very successful or not. But think about like, for example, what's the oldest one? The one that did lemmy. Courtney. Okay, so she's a health freak, health nut, right? So she's doing those supplements, lemmys, right? And so that is so on brand for her. It is her. Like that no one would question that she's not eating all of those gummy.
Starting point is 00:28:15 She's trying every single one. She's creating the whole brand, right? And the same goes for when Chloe started working and partnering with good American, right? She was one of the, she was the Kardashian that went from a size 4 to a size 12, whatever, back and forth. And she had, you know, and she was like, I just want. that fit, like that fit every size and make me feel good, right? And so, like, she as a spokesperson and as a founder really kind of, that was her brand. Like, she was like, I just want clothes that make me feel good, whatever size I'm at, right? The same, you know, so I really feel like that is one of the key
Starting point is 00:28:55 things is like finding something that you're passionate about and that you feel like I can do good here and this aligns with who I am. You know, so, you know, Haley only was like capitalizing on the fact that she already wanted to showcase this like glossy makeup look, the non-makeup makeup look, right? You know, and she probably was always like carrying her lip gloss with her phone, right? So like that, to her, that was not, that just was like, this makes sense. Like, I don't know, I know what he ever did this. right? So again, I do feel like there's that need to have that authenticity there. And it's interesting because I think also when you have people, like if you look at some of the actors in the world today, so Merrill Streep's daughters are great award-winning actors on their own. And
Starting point is 00:29:51 they have, they've used other names, right? They, they've, well, their name, their father's name, gummer, right? You know, but like, it's interesting because, of course, being Merrill Streep's daughter, you probably got some doors open. But at the end of the day, you have to deliver the goods. So I feel like that's the one thing that, you know, I don't want to bash on every Nepo baby out there because they have, they almost, like Estella McCartney, I feel like you almost have to work twice as hard because people don't believe that you deserve to sit there and make a dress and sell it for, you know, $3,000. I think part of the problem is we're conflating everything, or we as a society are conflating everything into the same category. So if you've got people that have actual business savvy,
Starting point is 00:30:41 they're passionate about nutrition or textiles or jewelry or whatever it is, and they actually become experts in their field, and then they create something that's, that's functional to them and they enjoy and other people like it. There's, you know, there's something about being, yes, with all the access and privilege, there's something about being self-made there versus it's sticking with me, Chena, what you said earlier about, are we fudging the, you know, those cases where we're fudging the labels and taking someone who's maybe we, in other circumstances, we call them a brand ambassador, but they get a co-founder label.
Starting point is 00:31:17 And that's just a business play. We do need to differentiate because, again, when you look at FIA, right? Bill Gates's daughter, Phoebe Gates, again, we, you know, she has all the accents to the best product and, you know, web folks in the entire world. Her dad is Bill Gates, for God's sakes. And, you know, as a result, you know, this AI shopping assistant. And again, it's not that big yet. I haven't really seen much of it. But, you know, it does take a lot of time to build and do the R&D and, you know, do the exploration and the customer, you know, all of the, you know,
Starting point is 00:31:52 all of that, I get it from a product side. But like you said, Melissa, about, you know, the fact that shopping is a big thing. Maybe this is, I don't know what her passion is. I don't really know too much about Phoebe Gates. But if she likes to shop and if she can lean it on that and her name, and I know that she's trying not to lean into the Gates name as much, but it's kind of impossible to kind of hide from, I do think, you know, if she's able to build a product that's lasting, um, and people, you know, use and it becomes like your, you know, your shopping assistant as it's
Starting point is 00:32:28 supposed to be and it becomes a household name, that's great. Like, good for you, Phoebe. Like, you used your connections to get ahead to build something that is of value and it stands alone. But then you have others where maybe you got tagged on to something. And again, that's okay too. If that's what makes it better and helps the R&D there, like a road? Great. Like, good for you. I just find it, you know, and I think going back to kind of that playbook with celebrities and Nepal babies and this being, you know, conversation that happens every couple
Starting point is 00:33:05 times, you know, in a decade, right? There's always the next nepo baby people are talking about. But I just think having that name means that you need to actually stand for something. but I do think you need to separate kind of being self-made because I'm self-made. I had nobody to back this up. The same thing with you, Aaron, and Melissa. And, you know, when Kylie Jenner called herself the self-made billionaire, people have to question that with Forbes because it's like, you know, what is self-made?
Starting point is 00:33:35 And that's kind of what we're getting into of like, is that truly self-made? Or did you actually have like this huge leg up and, you know, a nesting that got you there to start, which that is the reality as an episode. baby, that's the point. You got to leg up. That is the point of being an apple baby and it's okay. You got the head start but I think that like when you come down to brass tax you have to look at the metrics of the company right and you're kind of getting to that point Chena where you're talking about that. So like we I mentioned like really not vanity metrics right. So you know why you know are people
Starting point is 00:34:16 coming back. What is the second purchase rate, right? What's the retention rate? What, you know, what matters is, you know, looking at the actual true numbers and what's driving them. Are they coming because of discount codes? They're not, are they coming because of the actual product, right? So surveys and sentiment can be charmed by a founder, right? So, you know, like you said, are Fia's users, be curious and do they use it once and that's it or are they returning in second session repeat usage data shows that so that's important um same thing goes for haley beber and roads right is it haley curious and is it only you know happening once and with a big discount code for 25% off right you know what i mean on her birthday or whatever it might be right um that's the those are the kind of
Starting point is 00:35:11 things that really will drive, you know, hardcore business decisions and really understanding whether it's going to last and have a lasting impact. I'm ready to fix it. I think we can do this. So, okay, Nepo baby, we've decided that's a really broad spectrum of a term. It covers everybody from a talent and passion and drive despite or because of their circumstances to people that walk into a company in the 99% way of the 90% of the way there and say, yeah, you know, I'll give you my name.
Starting point is 00:35:50 I'm going to break it down to three conditions for fair play. And you feel free to add to it. But number one, and this is for people that, you know, have second, third generation with access and privilege, when you start your own company, build off your name, are you doing it in a natural way that is something you should be connected with, something that speaks to your values, something people would associate you with. Otherwise, it's just a name. It's just branding. Then can the company get to a point once you're involved should or can the company stand on its own? So if you were disappeared tomorrow, is the product good enough? Does the
Starting point is 00:36:36 audience care about it? Does it offer something? Does it offer something? or is it just the fact that people will buy something because you're connected to it? And then third, if you are using your platform and your name, what are you doing besides enriching yourself? You know, are you using it to create opportunity for others? Are you using it to create more ethically sourced product? Are you using it to invite other founders and entrepreneurs, you know, do you start a foundation for that?
Starting point is 00:37:08 So not only, you know, you've got privilege. Now you get to do it under your own name, which is great. But what are you doing for others? So those are, I think, you know, if we're going to create some type of rules of engagement. Now, people may not care. People may say, no, I love that person. I'll buy whatever they're selling. But if we're going to try, you know, we've got, we know a bunch of bootstrapped entrepreneurs that had nothing.
Starting point is 00:37:38 you know, that mortgage their house or took out loans or didn't pay themselves for a year or more until they stick off. So if we want to create some type of fairness in this engagement, those are my three rules. If we put that forward and everyone agrees to play by them, Gino, do we fix it? I think we fix it, right? Nepo babies aren't going anywhere. You're talking about celebrities, but this can go down to like, you know, your mom and pop shop in the corner that hires. their kid to take over afterwards, right? It's, that's life, baby.
Starting point is 00:38:14 And we wish we could all be NEPO babies, but we can't, we can't all be. And so I think if you are NEPO baby, I think it's recognizing your privilege, figuring out what it is that you want to do. And if you want to lean into something that your family is known for, awesome. Try to do that on your own and make a case.
Starting point is 00:38:33 Maybe you don't care to do that. But I think also, and you know, hopping on to something that's already successful, that says, hey, we just want to use your name and having that a part of that, you know, cool too. But I think what to me is really important is, you know, how you identify with yourself. If you're telling everybody that you're self-made, you know, millionaire or billionaire, and you've worked really hard in the trenches where, you know, you had an internship where you had a penthouse suite and, you know, you never had to worry about food where the person beside you
Starting point is 00:39:06 who is another up-and-coming designer had a lot different struggles than yourself. I think it's just being able to recognize that and seeing and hoping that you care enough that you're helping bring up the people behind you to create other, you know, great things to you. And I think that as a Nepo baby is something to be careful for. So, you know, doesn't mean that they can't do great things. It's clearly possible. It's just making sure that they define and are aware of how they got there. Beautifully said. Thank you, Chino. Melissa, did we fix it?
Starting point is 00:39:38 I think we gave a good Nepo baby playbook. So I know Chino loves a playbook. I also think that one of the things that's really important, and this is for every business, is really be thoughtful and intentional about who you partner with. So I think that was one of the things that Chino brought up early on, and I do believe that's one of the most important things. you have access to some of the smartest, some of the most advantaged people who really know the business. So take advantage of that and really go for it. I also think it's important to really reward retention, not only reach. So think about the longevity of what you're trying to build. And maybe even test that product without your name attached to see how it does.
Starting point is 00:40:31 Because do you think you know what people want? Or do you know what people want? So again, I love what we have talked about because I do think we're not saying that being an EPO baby is wrong. It's a head start. And sometimes people get head starts in different ways. And I think that this is one of the ways in which we can really kind of keep that momentum going and also look to make sure that the business thrives, whatever that business might be.
Starting point is 00:41:03 I'm on board that you sold me. Well, that's going to do it for this episode of We Fixed It. You're welcome. Thank you, Melissa. Thank you, Chino. To our listeners, our fixaholics, we're all family at this point, which means your success is our success. If we've inspired you in some way, if you've applied something you've heard on our show
Starting point is 00:41:20 to your own company, we'd love to hear from you and share the credit. Drop us a line at our brand new website, we fixeditpod.com. That's we fixeditpod.com. No matter where you come from, keep working hard. keep picking a name for yourself, and we will see you next time. We hope you enjoyed this episode of We Fixed It, you're welcome. We go into every episode somewhat cold, and nothing we say should be construed as legal advice, financial advice, or anything that would get us in trouble.
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