60 Minutes - Elizabeth Holmes & Theranos | 60 Minutes Archive

Episode Date: October 16, 2026

Elizabeth Holmes claimed her start-up, Theranos, would revolutionizing blood testing, taking a pin-prick of blood and performing hundreds of laboratory tests. But as Norah O'Donnell reported in 2018, ...Theranos' machine never delivered on its promise, and Holmes is currently serving an 11-year prison sentence for defrauding investors.

Transcript
Discussion (0)
Starting point is 00:00:00 Elizabeth Holmes was just 19 years old when she dropped out of Stanford University with a dream of creating a company that would revolutionize blood testing. She founded the startup Theranos. It boasted her technology could take a pinprick worth of blood from the finger and perform hundreds of laboratory tests. It was, she claimed, quote, the most important thing humanity has ever built. At its zenith, Theranos was worth nearly $10 billion,
Starting point is 00:00:28 and Elizabeth Holmes became the young, youngest self-made female billionaire in the world. She was also, as the Wall Street Journal, uncovered, at the center of a massive multi-year fraud. You're about to hear from insiders how the Theranos deception hoodwinked gullible investors, and worse, endangered unsuspecting patients.
Starting point is 00:00:49 Our work is in being able to make testing more accessible. Elizabeth Holmes built her company Theranos on this invention she named the Edison. medicine, a miniaturized blood analyzer that would disrupt the $60 billion lab testing industry dominated by giants Lab Corp and Quest Diagnostics. Holmes called her invention the iPod of health care, and it made her a celebrity. She graced magazine covers and was praised by politicians and the press alike. You founded this company 12 years ago, right?
Starting point is 00:01:23 Tell them how old you were. I was 19. She sold her vision with grandiose claims that her blood tests would cost a fraction of current prices. Holmes Biotech startup was backed by an illustrious board packed with national security heavyweights like Henry Kissinger and James Mattis, the current Defense Secretary. The board was filled with friends of George P. Schultz, the former Secretary of State who helped end the Cold War. He introduced his grandson Tyler to Holmes. Dazzled Tyler Schultz became a believer and joined the company soon after getting his degree in biology
Starting point is 00:02:05 from Stanford University. When you met her and you heard about Elizabeth Holmes' vision, what did you think? I was totally sold on it. Tyler Schultz began working at Theranos in September 2013. It was a pivotal moment as the company announced a partnership with Walgreens. The deal would put an edit. machine in every store.
Starting point is 00:02:27 Elizabeth Holmes claimed the Edison performed all the tests big lab machines like these could, from cholesterol to cancer, all from a painless finger prick. But Tyler Schultz says the Edison he saw just didn't work. Was it a sophisticated piece of machinery? No. There were components that would kind of fall off
Starting point is 00:02:47 in the middle of testing that you would have to then fish out. They had doors that wouldn't close. They would get too hot. they would get too hot and then they would get too cold. When I was there, we could not complete any test accurately on the devices that we were manufacturing. Doug Matchy joined Theranos in 2012 after getting his doctorate in biochemistry. His job was to adapt blood tests for the Edison. Tests, which Holmes told investors, were ready to use on patients.
Starting point is 00:03:18 But Elizabeth Holmes had told Walgreens in 2010 that it had developed this device that was capable of running any blood test from a few drops pricked from a finger in real time and less than half the cost of traditional labs. Was that true? No, certainly not. Do you think she was lying to Walgreens? I do, yeah.
Starting point is 00:03:37 Are you a clinical lab specialist? No. Erica Chung was fresh out of Berkeley with a degree in molecular in cell biology when she went to work at Theranos. She was just 22, but even the novice lab tech suspected something was very wrong when she saw faulty test results sent to Walgreens patients.
Starting point is 00:03:56 And when did you think I probably shouldn't be doing this? Pretty soon in the process, especially when we started to pick up more patient samples. And when those samples were retested, she says, there were often contradictory results. Did you ever alert the patient? No. We didn't let them know, hey, we reran your patient sample, and we're not actually positive about what the diagnosis is. This is someone's health information.
Starting point is 00:04:23 Exactly. This isn't an app crashing. This isn't, you know, someone's food delivery coming late. It's just a different ballgame. It's not the only game Elizabeth Holmes was playing. Theranos employees told us they were instructed to stage fake demonstrations for investors who visited company headquarters. It was kind of a show. All they would see was their blood getting collected.
Starting point is 00:04:49 They didn't see what was going on behind closed doors. about how it was processed. They would get their finger-pricked with a small amount of blood. Then they'd be let out of the room. They'd go have a meeting, go have lunch, whatever. And at which point an engineer would run in the room, grab the cartridge, bring it out to the lab. So was the Edison doing the testing?
Starting point is 00:05:08 No, absolutely not. Who was doing the testing? It was scientists at the bench. By hand? By hand, yeah. It was a bait and switch for investors that kept the money rolling in. Theranos raised nearly $900 million from those investors who now say they were swindled by Elizabeth Holmes and company president Ramesh Sunny Bulwani. The pair claimed in investor documents obtained by 60 minutes that Theranos technology was validated by the FDA, pharmaceutical companies, and was deployed on the battlefield by the U.S. military in Afghanistan.
Starting point is 00:05:45 Those claims were fabricated. And in one public appearance after another, Holmes's pitch became even more fantastic and reckless. We've done some work with people at Hopkins who have developed and demonstrated that in blood, you can see the onset of pancreatic cancer 17 years before a tumor forms. We called Johns Hopkins Medicine. They told us they never collaborated with. Theranos. And Doug Matchy says test data he compiled for the Food and Drug Administration was falsified. There was so much pressure from above to get good-looking results that are going to be able to pass the FDA guidelines that people were pressured into making things disappear.
Starting point is 00:06:37 The bad results? Bad results. That's deceptive. Yeah, for sure. Did you ever go to your boss and say, this isn't right? Absolutely, all the time. But, you know, he was under a lot of pressure from the people above him, and he was trying to do his best to make everyone happy. This invention is going to be way up there with the discovery of antibiotics.
Starting point is 00:07:02 Day-to-day operations were run by company president, Sunny Balwani. Balwani is a millionaire software engineer with no training in the biological sciences. But he did have a powerful connection to Elizabeth Holmes. Sonny Balwani was her secret boyfriend. Some people are here because of the mission, because some people are hopefully here for the science. Balwani was also Holmes enforcer, firing employees on the spot
Starting point is 00:07:29 and berating scientists for failed tests. After a year and a half, Matchy quit. I saw that there was potentially fraud taking place. There was far too much illegitimate things on there. I talked to Sunny, decided I didn't want to be there anymore, and they left. Tyler Schultz was also becoming disillusioned. I had a personal relationship with Elizabeth. She was close to my family, and I felt like she was deceiving my family and the public.
Starting point is 00:08:00 And almost every media outlet, including us here at CBS, bought into the Theranos myth. A healthcare pioneer is being compared to visionaries like Bill Gates and Steve Jobs. Do you think she wanted to be the next Steve Jobs? She just really idolized him, so she wore the black turtleneck. I think she created a world where she was Steve Jobs for a little bit. As her wealth and reputation soared, Elizabeth Holmes took on the trappings of power. She bragged bulletproof windows were installed in her office, and she traveled with a full-time security detail.
Starting point is 00:08:36 Theranos employees told us they were closely watched and required to sign nondisclosure agreements. All reinforced, they said, by a threatening team of lawyers and private investigators. That's why when Tyler Schultz alerted authorities in the spring of 2014, he used a fake name. Why did you come up with an alias? I knew how seriously Theranos protected their trade secrets. I knew they would not take it well if they knew that I was talking to regulators. In his email to New York State Department of Health Regulators, Schultz outlined questionable lab practices.
Starting point is 00:09:11 and said he believed test results were being switched. I just said, this happened in my laboratory, and I just want to know if this is okay. And they responded and said, no, this is cheating. This is not how it's supposed to be done. Tyler Schultz was ready to resign, but first he sent Elizabeth Holmes an email about his concerns. He got a response from Sonny Balwani.
Starting point is 00:09:35 That I was arrogant, ignorant, patronizing, reckless, And I was lacking the basic understanding of math, science, and statistics that if I had any other last name, that I would have already been held accountable to the strongest extent. Tyler Schultz quit in April 2014, and soon after, Erica Chung did too. By February 2015, the Theranos fairy tale was about to unravel publicly. At the Wall Street Journal, Pulitzer Prize-winning reporter John Kerry Rue, who has written a book about the Theranos' fairytale, was about the Therunus' story. Sarinosa saga got a call. It was a tipster casting doubt about the Edison, Theranos, and its charismatic founder, Elizabeth Holmes. She is a pathological liar. She wanted to be a celebrated tech entrepreneur. She wanted to be rich and famous, and she wouldn't let anything get in the way of that. What kind of job did the board do in holding Holmes accountable? This is one of the most epic failures in
Starting point is 00:10:40 government governance in the annals of American capitalism. They did nothing to verify that her scientific claims were true. Carrie Rue's first article appeared in October 2015 and revealed Theranos did less than 10 percent of its tests on Edison machines. What do you think's going on here? Holmes struck back. This is what happens when you work to change things. And first they think you're crazy, then they fight you, and then all of a sudden you change the world. But skeptics were no longer buying the Theranos deception. What I'm showing you now is the result of hundreds of engineers and scientists work.
Starting point is 00:11:16 Holmes repeatedly insisted she would present proof at a major industry conference that her technology worked. You can see the tray dropping into the detection module there. It was proof that never came. And the evidence that you presented fell far short of that. In 2016, after a series of surprise inspections, federal regulators shut down the company's laboratory, saying it posed immediate jeopardy to patient health and safety. Nearly one million Theranos test results were invalidated.
Starting point is 00:11:49 When she started using this technology on the blood samples taken from consumers in Walgreens stores, that was an unauthorized medical experiment. There's no other way to put it. Theranos was on the brink of collapse. Big name investors found their stock was worthless. Education Secretary Betsy DeVos and her family and media mogul Rupert Murdoch each lost more than $100 million. Walgreens sued Theranos and settled for less than a quarter of their $140 million investment. Why do you think this was outright fraud as opposed to any other Silicon Valley startup that just wasn't able to deliver on lofty goals?
Starting point is 00:12:35 Well, because she raised money hundreds of millions of dollars. on the basis of this technology not only being ready and working, but being commercially rolled out. You're also lying to the public. You're lying to patients. You're lying to doctors. You're lying to regulators. Most people would call that fraud as well. The Securities and Exchange Commission called it massive fraud when they charged Elizabeth Holmes and Sunny Balwani in March. Holmes settled the SEC case without admitting guilt and paid a half a million dollar fine. Balwani, who left Theranos two years ago, calls the SEC charges unwarranted and is fighting them. At its height, how much was Theranos worth?
Starting point is 00:13:20 $10 billion. There was a period of several months where it was more valuable than Uber, more valuable than Airbnb, more valuable than Spotify. And how much is it worth now? Zero. Paramount Plus is your streaming home for another unbelievable season of the NFL on CBS. And here he goes! goes every Sunday touchdown the most anticipated games. Lamar going deep
Starting point is 00:13:49 oh what a catch. Football's biggest stars. That's old-fashioned Josh Allen football and all the unforgettable moments. There it is. This is history. Sign up for Paramount Plus today and stream the NFL on CBS all season long. See you
Starting point is 00:14:05 Sunday.

There aren't comments yet for this episode. Click on any sentence in the transcript to leave a comment.