a16z Podcast - Lloyd Blankfein on Risk, Crisis, and Leadership

Episode Date: May 12, 2026

David Haber speaks with Lloyd Blankfein, former CEO of Goldman Sachs, about leadership, risk, and navigating moments of extreme uncertainty. Drawing on his experience leading Goldman through the finan...cial crisis, Blankfein shares how organizations can build resilience, make decisions under pressure, and maintain culture while scaling. They discuss the importance of risk management as both a discipline and a mindset, the difference between being wrong and being reckless, and how great organizations balance taking risk with protecting against it. Blankfein also reflects on Goldman’s partnership culture, how it shaped decision-making and accountability, and what it takes to build enduring institutions over time. The conversation also touches on technology, from the role it played in transforming financial markets to the implications of AI today, including its potential, risks, and the challenges of operating in systems that are increasingly complex and harder to fully understand.   Resources: Follow Lloyd on X: https://x.com/lloydblankfein Follow David Haber on X: https://x.com/dhaber Stay Updated:Find a16z on YouTube: YouTubeFind a16z on XFind a16z on LinkedInListen to the a16z Show on SpotifyListen to the a16z Show on Apple PodcastsFollow our host: https://twitter.com/eriktorenberg Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Transcript
Discussion (0)
Starting point is 00:00:00 Anybody who's investing, you know, you're doing two things. You're trying to make money for yourselves and your clients, and so you're trying to get out there and take risk. And you're also trying to be a risk manager, and you have to do both. I think it was your quote that. It's like, if you're so good at predicting the future, tell me what's going to happen next. Once the present turns into the past, everybody's a genius. Most of what we do with respect to risk is not so much predicting.
Starting point is 00:00:21 It's a lot of contingency plan. We are on the precipice of some of the largest IPOs ever. What are risks that you think are underappreciated? before this technological age, not just AI, but in general, could you have had a mistake that could cost billions of dollars? Not really, but now you can leave a piece of software, could go out and do 70,000 transactions. The leverage in these things is themselves a pretty problem.
Starting point is 00:00:44 Not because it's smarter than us and it's going to turn us into pets, but because we don't have the ability to test whether it's right or not. What does it take to lead through a crisis? Most organizations are built for normal conditions. but the real test comes when uncertainty is highest, when information is incomplete, and when decisions have to be made quickly without knowing how things will play out.
Starting point is 00:01:08 In those moments, success isn't about predicting the future. It's about preparation, judgment, and the ability to act while others hesitate. Few people have operated at that level as often as Lloyd Blankfine, leading Goldman Sachs through some of the most volatile periods in modern financial history. A16Z General Partner David Haber,
Starting point is 00:01:27 speaks with Lloyd Blankfein about risk, leadership, and building institutions that can endure through uncertainty. Your tweet, by the way, about the White House Correspondent Center was amazing. I think for the good of the timeline, we need you back on Twitter more often. I know, you know what? It's a funny thing is, you would think that you see something and you're activated to tweet about it. For me, I said, oh, gee, I haven't tweeted for a long time. Let me find something to tweet about.
Starting point is 00:01:54 And also, being in the risk management business, I always know that everybody keeps doing that. and eventually you get canceled because you do something, you step over some invisible line that nobody knew about. And so I realized that from a risk-reward point of view, it's all ego and no real value other than that. But that was saying when you retire, you'll get grasp at straws. Why not?
Starting point is 00:02:14 I mean, it was like 10 million views later or something. It was amazing. Well, I went to, I remember when I was doing it, what's his name from Twitter? You know, I said, when I retired, I am freed from the restraints that I had because, you know, I did this at Goldman. Yeah.
Starting point is 00:02:25 And I realized that I was playing a dangerous game. because I was being snarky with the president, and I had all those back and forths with Sanders and Elizabeth Warren. The other thing I was curious to ask you, you're obviously famous for being common under pressure and risk manager, but it was reported that during the active shooter, like you lean over to the person next year. You're going to finish that salad?
Starting point is 00:02:45 Is that a real? No, that was, yeah, that was real, but it wasn't like I was hungry. I always used in moments of crisis like that. I always tried to be disarming. Sure. And by the way, it was very sensible to duct. down under the desk. I mean, it was a line, realized we were pretty close up. And I was just, it wasn't that thoughtful on my part. It was just that it was like being in a movie and I was
Starting point is 00:03:07 like enjoying watching it. Totally. And you had all these guys who were in tuxios. Suddenly they had pistols in their hands and they all ran in and they all were on the stage with their guns facing outward, of course, because that's where the threat would have come from. Then I, you know, suddenly, you know, guy tugs at my leg and he said, you really should get down. And I said, you're really right. I said, this is like when I get into an airplane, this is another time that I'm glad I'm short. But I was watching it, and I saw what everybody was doing, and I didn't see a lot of panic. I didn't see any panic really. The people under this, which was a sensible thing to do. Yeah. But again, to break the moment, I looked down and they said, by the way, you're going to finish
Starting point is 00:03:41 your salad. And it's amazing, it was, you know, it was kind of funny at the time. Ice in the veins. I don't know. Well, were you always even killed as a kid? Yes. Somebody said at Goldman, you're very good in a crisis, and that's why you go out of your way to create them, just so you can give me opportunity to be good in a crisis. And I would say that my normal resting state is to not be resting. So I tend to be a little bit wound all the time, but they don't get especially wound. In fact, things slow down for me. I'm used to seeing things like that. They're in slow motion. And I become very sensitive to what the people around me are thinking and trying to get them more. But most of the time, like at Goldman and in most of life, in a crisis time, the really important thing is just to get people to do their jobs and just don't
Starting point is 00:04:25 frozen and don't submit to the chaos. Do you think that was like a nater? Was there something from your childhood that sort of helped kind of breed that temperament? I don't know. I wouldn't have predicted that about myself, but I've now gone through. We had the crisis of the century, really every four or five years. And it's always that way. But it doesn't mean I like crises, and I wouldn't go out of my way to volunteer to be in one.
Starting point is 00:04:47 It's just that when it happens, I generally have confidence. I'm not trying to tempt the fates. If I'm going to get discombobulated, everyone is going to get discombobulated before me. And so I've done that. And by the way, that taught me a lot about the people that you need to rely on because you can't really tell. I mean, not to clean a phrase, but you can't tell a book by its cover. And I went through, and maybe this is out of sequence,
Starting point is 00:05:09 but I went through the financial crisis. And we had people, I'm thinking one in particular who was great athlete, terrific guy, a real man's man, did rodeos on the weekend. He was terrible. And here I am. The co-president of the firm. You know, here I am trying to teach people how to, me, trying to say, you have to breathe.
Starting point is 00:05:30 And then there were people who didn't look like they could walk up a whole flight of stairs. And they were really good. And so just people, you just don't know. And that's why, I mean, my advice, when you pick board members. But this is a very, I'm turning to something that's generic into a very narrow thing.
Starting point is 00:05:46 I think a good place to go is find people who've already gone through a crisis. Because to me, people who look like and sound like, they'll get through it. I'm not sure how much of a correlation there is to the reality of it, but when somebody's gone through a crisis, I think that's your best bet.
Starting point is 00:06:00 Totally. I definitely want to spend some time on the financial crisis, because obviously it was such a defining kind of period. But maybe to go backwards at the time, obviously, you had a very modest upbringing. I was curious, like, what role did living near New York City
Starting point is 00:06:11 or Manhattan maybe more specifically play in sort of like creating ambition? Or for me, you know, I didn't grow up in the projects, but I grew up very monestly as well. And we should grow up in South San Diego, in Shoa, like 10 minutes from Mexico. mom was a public school teacher, dad worked in retail in Mexico,
Starting point is 00:06:26 very far from Cambridge. And Harvard really changed my life, right? So your dad had to get through the border to get to Mexico every day. They'd give him a tough time at the border? He had a motorcycle, so it was a little bit easier. And they put shoes on the other foot. Exactly. Harvard definitely changed my perspective on what's possible.
Starting point is 00:06:41 I always say I learned more from my peers than I did from my classes. I'm just curious if you had a similar experience. I would say that I grew up with Manhattan looming in the distance. I think I probably, when I was before I went to college, I probably went into Manhattan three times or something like that. And I think twice was to the Radio City Music Hall Christmas show. And I know once of them was an interview to go to Harvard. And that was a big deal.
Starting point is 00:07:05 We might as well have been 5,000 miles away from it because I grew up in public housing. It was, this won't mean anything to you. It was a too-fair zone. You had to take a bus to the subway to get to the city. It probably took a long time to get there. I grew up in public housing, NYCHA, where I think there's a gradation of incomes that you can have.
Starting point is 00:07:24 There's different levels of public housing. And I think if you made more than $90 a week, you couldn't live in that particular building. So since then, I've met people who've walked across deserts, people grew up in war zone. So I don't want to compare stories because a lot of people had tougher stories than that. But I didn't know a lot.
Starting point is 00:07:40 And so I didn't have the burden of high expectations. And that's a funny way of putting it. But I did label the first chapter kind of advantages as opposed to burdens, because I realize now, now that I'm on the other side of the ledger, I understand just what a bird in high expectations can be on people. I did not suffer from that. But I also didn't know what was going on in the world.
Starting point is 00:08:02 And I'd never traveled. I've never been on an airplane, for sure. So anyway, when I went up, I saw Harvard's first time I really traveled. My sister took me up. So it was more of a culture shock. I went to a high school. There was a failing high school. I don't think I'd read a book.
Starting point is 00:08:15 My board scores, I mean, I'm a pretty verbal person. My verbal scores were very low. My math scores were like almost perfect. I think it was got like a 790. Yeah. And what I was burning to do, the extent of my ambition, was to go to an out-of-town college. And that was it.
Starting point is 00:08:34 Amazing. To get out of Brooklyn. Totally. Maybe just to transition a bit to Goldman. One of the things I've always found kind of remarkable about the firm's history is that it wasn't a business built through a series of bank mergers. Right, right.
Starting point is 00:08:46 Unlike many of its peers, Shapy Morgan, B of A, et cetera. It was really a business entity, at least from my vantage point, built brick by brick, that kind of generations of entrepreneurial partners raising their hands, go off and building Europe or the merchant banking business or... Right. Even the retail. Yeah. That started, that went into a different direction after I left. Yeah, that was an outgrowth of the merchant bank. Totally. Nurturing a business. And then somebody said, gee, we shouldn't be just a private equity firm here. We should be a strategic. We are on strategic. And that's how that, yes, that's how it was.
Starting point is 00:09:14 The one notable exception maybe from an inner hand growth story was the acquisition of J. Aaron. Yeah, and I know you have, I think, the 45th anniversary, did I say so? Yes. I guess, did people at the time think that they would have such a big impact on a firm? Or maybe... Well, I was an acquiree, so I don't know what they thought at the time. I subsequently found out what they felt about, and it was a disaster.
Starting point is 00:09:33 And it was a little bit like Columbus trying to find the Indies and instead finds America. It turned out okay, but for different reasons. They discovered something, but not what they intended to discover. So they ended up getting a bit of an entrepreneurial culture that they didn't know we're buying, but certainly at the time... This was in the early 80s. It was a moment of high inflation. Yep.
Starting point is 00:09:54 That inflation and the manifestation was higher commodity prices, precious metals. Gold had only been recently freed up to be able to be owned by individuals. We'd been on the gold standard that evolved. It's hard to transport back to that time. But the business of Jay Aaron and company was kind of a sleepy business, except it erupted in a positive way at the end of, you know, before Volker came in and clamped down inflation, a highly inflationary period.
Starting point is 00:10:22 And, of course, the savvy streetie guys at Jay Aaron extrapolated the value of the firm at the piki, piquy part of its thing and sold itself to Goldman. At the same time, DLJ, which was an investment bank at that time, bought Ackley and Solomon Brothers and Fibro got together. So it was in the air that the Wall Street firms
Starting point is 00:10:44 needed a commodity arm. and Goldman Sachs got Jay-Earon. Now, Jay-Earon had a, you know, kind of a different culture. It was, you know, to the extent that this is kind of all lost now because all these firms have kind of blended and here wouldn't know the different. But at the time, Goldman was kind of an hour crowd kind of a firm. It was a Jewish-y kind of firm.
Starting point is 00:11:05 So was Jay-Aren, but very different. Interesting. Goleman was kind of like, you know, it was kind of, you know, the upper echelon, an upper echelon crowd, and Jay Aaron was more of a kind of a streety guys. Yeah. Goldman recruited from the Ivy League. Yep. And, you know, people with MBAs.
Starting point is 00:11:23 And Jay Aaron just recruited people. And the first, the entry-level job for most of the life of Jay Aaron was, the best job to get was the driver for one of the traders. And literally, and it was kind of almost like mafia-like in a way. And that's how you rose in the organization by that. And I had been, I had gone. through college, went to law school, took myself and my loans into a law firm, and worked there for about four or five years and, like, a lot of other people at that time. I wasn't doing,
Starting point is 00:11:54 I was doing pretty, I was doing well at the law firm, but it wasn't necessarily for me in the long term, like a lot of people. And I looked for jobs. I knew nothing about it. I interviewed it a lot, and being in New York, what do you go into when you're done with you? You go to, you'd become a consultant or, you know, go to Wall Street. I said, I'll go to Wall Street. And, you know, there I will. I will bestow myself on them. There should be so grateful to have me. I knew nothing about it. And of course, I got a job nowhere. And the only place I got a job, including by late Goldman, where I didn't get a job. And the only place that offered me a job was Jay Aaron and company, the small commodity trading
Starting point is 00:12:28 firm that I had never heard of. And they hired me as a precious metals salesperson. And right around that time, they were acquired by Goldman, which is how I got into Goldman. Amazing. And was that where you kind of learned to be a risk manager? I mean, that's like one of your most famous kind of qualities, but I don't know, maybe, I don't know, I don't think much of our audience probably has a good understanding for what kind of trading in the 80s or 90s kind of look like, either a Jaron or a few. It hasn't shifted, you know, the vehicles have changed, the thing, but the, you know, the kind of judgments and the perspective that you believe. I think, look, you know, we were at Goldman and anybody who's doing this business and yourselves, you know, anybody who's investing, you know, you're doing two things. you're trying to make money for yourselves and for your investors and your clients. And so you're trying to get out there and take risk. And you're also trying to be a risk
Starting point is 00:13:23 manager, which is, you know, you look, you know, it's almost like you bifurcate yourself and say, are we too, I know we want to take risk, but let's go into risk management mode and let's consider, are we diversified enough? Are we overly committed to this? Are we managing it well? And that's kind of a different head that you have to bring. Yeah. So, and you have to do both, you know, and by the way, we get challenged on both sides. Sometimes things go badly and you have to, you know, and people, you know, the pleasure pain principles work, and people don't want to take risk. But yes, we're paid to take risk, so you have to take risk. So what do you want to do? And you have to exhort people and sometimes shame people into taking more risk. And sometimes you have to
Starting point is 00:14:01 get them, okay, we're not talking about what risk we want to take. Let's go over our portfolio. I'm sure you do portfolio and say, where are we overly exposed? What contingency plan would we have if X, Y, or Z or W or G happens, what can we do today to mitigate the adverse consequences of any of those things happen? And when you go around the table for those meetings, you're not so much interested in what people think about the future where things will go.
Starting point is 00:14:28 You just want to know, forget about what you think the likelihood, improbability of something happening is what will you do if it does happen? And what can you do today to mitigate the consequences of that in advance and a very low cost today. You know, buying insurance is very expensive. When everybody needs it. When everybody needs it and when the problem is dramatic,
Starting point is 00:14:50 when the hurricane is coming and it's on its way, it's very expensive to buy insurance for your oceanfront property. Totally. But, you know, in the middle of winter, when it's the furthest thing from your mind, it's a lot cheaper. And so what can you do? And so we did both those roads. I'd say what I might have had an orientation towards
Starting point is 00:15:09 was the risk management part because, you know, I could find the cloud around any silver lining. You know, my wife, you know, yells at me, I'll walk, you know, she'll buy something new and I'll notice, isn't that a chip? You know, on the lower part of something like that, I think my wiring was always to be a little bit fatalistic,
Starting point is 00:15:27 a little bit nervous, and a little bit looking for stuff, you know, that could go wrong. And, but it turns out that I had a kind of an appetite for risk. Yeah, that's a little bit different than saying I was good at risk-taking, But I didn't, I could live, I could live with, in a risky situation. I didn't, you know, I didn't shrivel up. I couldn't, you know, on that.
Starting point is 00:15:48 So, you know, I ended up having to do both things. But, you know, we have a lot of risk takers. Yep. And I would say that the biggest challenge for management is the risk management side, which is really getting people to refrain from risk, which is about a third of the time when you're in that business. And by the way, not the most important part, but probably the bulk of the time is getting people to take more risk when they don't want to. Totally.
Starting point is 00:16:15 Because we think about that a lot here too. Yeah, because you get, you know, you get singed. Right. And you don't want to do it. But we're paid to put, you know, to put out money in the right place. And so you just can't, you know, you can't be, you know, you can't be afraid. This was, you know, I spoke to Ashok kind of leading up to this conversation. You said maybe a few things.
Starting point is 00:16:35 One was from his perspective. Ashok is the head of trading at Goldman Sachs, the long time at this point, head of it. And I think one of your mentees, or at least that's how he. No, I'm honored by that, but yes. I always think of myself more as a tour mentor than a mentor. He said some amazing things, which I want to come back to. But he said one of the maybe cultural thumbprints,
Starting point is 00:16:56 from his perspective that maybe Jared left on the firm was a cultural mark to market. One of the other things he said was you were a manager that understood losses, so you weren't afraid of them. you would often, to your point, kind of encourage people to lean in. The other thing was he said you were incredibly good at gathering information from the organization. You were both very approachable, so people wanted to come to you. And then often when you were doing maybe an audit of a division, you wouldn't just speak to the head of the division.
Starting point is 00:17:25 You'd speak to, like, the number two. I did, but I don't want to undermine. But I always did. On that score, I tried to make it so that everybody felt comfortable to opportunity. One thing I never did is somebody was calling to tell me. me something that was bothering them, that they saw an opportunity or a challenge. I never said I already know about it. Because I never wanted anybody to self-censor later and say, oh, he must have heard about it
Starting point is 00:17:48 from someone else. I didn't, I want, if a junior guy was telling me something and three people up the letterhead told me the same thing, I would sit and listen. First of all, you find out a lot about the person who's telling it to you also, so you're not just learning the content of what he's saying. You're learning a lot about the messenger. But secondly, I didn't want anybody to have an excuse. to not tell me stuff.
Starting point is 00:18:09 So I listen to a lot of redundant facts and circumstances. So I thought about that a lot. And about taking losses, you learn that the first day. Sure. I mean, of course, everybody. And I'll tell you one other thing that's very important on the loss side. People can lose money. You could lose money because somebody's stupid.
Starting point is 00:18:32 Or you could lose money because somebody's wrong. Sure. smart people are wrong. Smart people tend not to do stupid things, but they tend to be wrong. You know, the old, you know, saw about, you know, the best hitters in baseball, you know, make out two-thirds of the time
Starting point is 00:18:46 and that kind of stuff. But it's very important not, when something goes wrong, it's just, you know, when something is not right or somebody loses, it's very important not to treat somebody who's wrong like they're stupid. And people make a mistake because the big fault of,
Starting point is 00:19:05 risk management or bosses or managers is they let after-acquired information seep into their judgment of what they would have done at the time. And that's, you know, you have to be very careful about that. When you evaluate people, when you engage with people, you have to show an appreciation of what people have done in the fog, which always exists because none of us know the feet. By the way, most of us don't even know the present. Totally.
Starting point is 00:19:30 You know, the present is a mass of things. Who can sort that out? But once the present turns into the past, everybody's a genius. Nobody voted for Nixon, and yet he won in a landslide. It's like everybody remembers things differently. I think it was your quote there. It's like, if you're so good at predicting the future, tell me what's going to happen next. Yeah.
Starting point is 00:19:51 So, you know, again, when pundits come up and said, well, I know this or that. So look, when anybody tells me, oh, I knew this, and I said, well, if you were so prescient, tell me what happens next. And I was, oh, well, it was easy then. You know, I don't know. And by the way, when somebody's telling me about the certain future, I say, you know, something, did you know that we would be doing this today? Or that the AI, you know, if you didn't know those things,
Starting point is 00:20:17 why are you so sure that you know the future? People don't know this stuff. I'd say most of what I bet most of what we do with respect to risk is not so much predicting and not so much forecasting. It's a lot of contingency planning. And if you're a good contend, and you'd go around the table, what could happen? Don't tell me about the probabilities or the improbability. What could happen?
Starting point is 00:20:41 And again, we said this before. What are you going to do about it? But the act of going through that thing makes you so alert and on it when things get triggered and you so have a plan, you get off the mark so quickly that people think you did anticipate it. But when you really did is you heard the gun go off before. anybody else. You know, in, I don't know why I use sports analogy, I'm the best sportsman in the world, but I know that in track and field, if you, if they shoot the gun off, but you leave within a tenth of a second after it, they call a false start because your reaction time is at least a
Starting point is 00:21:16 10th, so you're not allowed to anticipate a start, and they'll call it for, I said, I want everybody to be called for a false start because they hear the gun so much quicker than anybody else they get off the mark. And so that's the exercise you can do. Now, some people, you know, or more intuitive, some people see things. But what I really do is, what I really think for most people is that they've thought about that what I think X and Y and Z could happen.
Starting point is 00:21:40 If this happens, this is what I'm going to do. You know, we have a lot of kind of tech entrepreneurs and just tech people in general kind of in our audience. I'm curious, you know, how did you think about technology during your time at Golden? And, you know, what role did it play
Starting point is 00:21:57 kind of evolving the firm? I'm sure it'd changed the markets business even, you know. Oh my God, we were always, the technology was always changing everything. And, you know, in the, by the way, in a lot of what we did not everything, but a lot of things in finance, it's win or take all.
Starting point is 00:22:11 Totally. You know, if you put your, I mean, I'm not sure the world has moved on, but even, you know, even a few years ago, if you, you know, if you had a, if you had a, if you had a, if you had a risk, you know, an execution system that communicated digitally back to the floor of the exchange,
Starting point is 00:22:28 you wanted your, computers a half a block closer to the exchange and everybody else is because the milliseconds mattered. Not only mattered, it was winner take all. You got everything. You got that. You got the offer or you hit the bid. And other people were left looking at, you know, looking at your dust for that.
Starting point is 00:22:42 So you were always, always competing for the best technology in a winner take all situation. And by the way, a lot of life, whether people realize there or not is winner take all. Sure. I can see, you know, I know the opportunity set and the challenges and the anxiety people have about the current, about the current thing. And I think, obviously, I still, you know, invest and I still transact in the market. I think about that too. But I would say that no one is a better adopter or pays more, except for obviously the hyperscale themselves who want to be the providers of the technology. But in terms of use of the technologies, you know, the financial area is, you know,
Starting point is 00:23:21 wants to be on top of it. And so interesting, by the way, there's a lot of, you end up in a lot of cul-de-sacs. You'll end up, you know, going down bad paths. because you just don't know. Sure. And you have to do this. And I know that everybody's talking about, is looking for cost savings, but, you know, we always had,
Starting point is 00:23:38 we always had to do things twice. We had to do the, we had to use the system we were confident in and then simultaneously run the new system. We had high hopes for. Sure. We didn't have a high level of confidence. In our business,
Starting point is 00:23:54 and it was a regulated company that we were, we weren't allowed to have mistakes. By the way, that's another schism between the Valley and finance. So you could be, you know, I looked at, you know, Robin Hood, great company. But early on, you know, they declared a kind of, they declared that they had government-insured accounts that weren't government-insured. They had some slip-ups and a lot of apologies get made. You could do that. We weren't allowed to do that.
Starting point is 00:24:25 We had to be right. We had to run things 50 times and had it be perfect the last 49 times before we could go that way. So we would always have the technology that we knew worked, inefficient as it was compared to the new and simultaneously run. And we got confidence in the new system, we implemented that. And then there was a newer system that we were also beta testing at the same time. So technology in the first instance always augmented our costs, never detracted from it. But as we went from one lily pad to another,
Starting point is 00:25:00 things got better and more efficient. But we were always, always testing new stuff and always geared towards it and always very anxious about what would happen if somebody trumped us on something. By the way, in addition to execution capabilities and things that go to the efficiency, we also, you know, our risk systems.
Starting point is 00:25:18 By the way, we had a huge technological advantage because of what we invested in early on. Totally. Yeah, we did a similar podcast with Marty Chavez a couple of years ago, and he really credits you for helping kind of drive support or maybe adoption of SexDB, kind of, you know, as you took over more parts of the firm,
Starting point is 00:25:33 you know, getting everybody to kind of... Yeah, I don't know if I desire, except for blame, I accept anything that comes my way. But we did have very good early stage risk models. By the way, SETB, which is, you know, which was a kind of a risk management system that we had and, you know, it was kind of modular. as other things were kind of rigid.
Starting point is 00:25:56 You know, we can always, you know, change things. It was so good and so flexible that I think it's like, this system must be between 25 and 30 years old, and the core of it is still implemented. It's amazing. The only thing I know like that, and I once tweeted this out, because the battery, I still have my HP12C calculator. Amazing.
Starting point is 00:26:13 And the battery went out, and I know that battery must have been here for 22 years. I think I own that device for like 40 years. And I looked at that, and I said, you know, I never thought of this before, but what consumer device? It's still struggling. After 40 years, not only are people still using,
Starting point is 00:26:33 but looks like it could have been designed, you know, last year. It's an amazing thing. Well, our SECDB was kind of like that. It was also, but it wasn't a consumer device, but it was a good like this. So I have a lot of admiration for some, you know, for design that real, you don't expect design to stand the test of times,
Starting point is 00:26:50 or fashion doesn't. Sure. But this does. I'm telling you, the original iPhone looks like an old product to me. The ATVee 12C looks pretty good. We think a lot about systems of record and their durability. And I think, yeah, it was sort of an example of that, certainly at Goldman. You know, one of the things I think was unique about your career as well is you spent half of your time at the firm kind of pre-IPO in a partnership and half the time, you know, post.
Starting point is 00:27:14 Sure, very relevant to your entrepreneurs. Totally. And I'm curious, you know, now there's an entire generation of leaders at the firm that didn't know Goldman, pre-IPA. Right, but they know the culture of Goldman Sachs, which has its roots and is committed to the principles that were involved from the partnership. So they may not know it's a partnership, but they know how we work, how we work. Yeah, I mean, maybe you could describe kind of like what were those principles kind of pre-IPO and people really credit you also for kind of, you know, carrying that culture forward, right? Ashok said this as well, which is like, we don't have a partnership, but it still feels like it's a partnership. So let me just say the difference is because people aren't alert.
Starting point is 00:27:50 And, you know, in a partnership, now we're a big firm, you're dealing with small firms who want to become big friends, and some of them have become big firms. But there's a really big difference between a partnership culture and a corporate culture, sometimes by necessity. And it was really to go public,
Starting point is 00:28:11 and I'll tell you, we can go into that direction, but we had to go public, but one of the big impediments to going public was the fear that we'd lose our partnership culture. Now, what do I mean by partnership culture? Partners own the firm. The employees there, especially the senior people, are your co-owners of the partnership.
Starting point is 00:28:29 To the extent that you're a senior partner, a lot of it is by consent of the government. When you're looking at your senior car, they don't just work for you. They're not just subordinates. They're your co-owners of their business. They have certain expectations that come from that. For example, their fortunes rest on the success of the whole enterprise,
Starting point is 00:28:49 than narrow silo. If you work for, you know, if you work for Amazon in the retail area, do you really, are you really raising your hand asking questions about AWS? Totally. But if you owned it, you care about the whole. So one thing, they own the hole, they care about the hole. They expect as owners to have a lot of information about the hole. They affect to have, they expect to have influence about the hole.
Starting point is 00:29:14 They expect that any sudden moves by the senior partner is responsible. socialize them. They expect to have input into that. They expect the process to be slow enough for them to have that influence and input. And you have to have a certain amount of discipline when you're managing that if you want to perpetuate them. I'll get to why you want to do that. And so you have to socialize things. And maybe your decision making, maybe lightning bolts don't come from your fingertips. You're trying to make suggestions. Maybe you slow things up and hear complaints. And maybe you actually don't do things that you want to do or you table it for another time when you could,
Starting point is 00:29:51 when things could be more revealed. I spoke to Estes Stetcher also kind of leading up to this conversation. She mentioned that she said one of your hallmarks of your leadership was, it didn't feel like you were very hierarchical. Like when you wanted to make a tough decision, you would at least go socialize it with a bunch of people, you know, gather input.
Starting point is 00:30:07 I'm thinking about, well, first of all, generally when you're on top, people want to get in line with you and sometimes they can't. They just think you're wrong. So socializing and talking in advance had the benefit had the benefit of just enlisting support from people who otherwise might be neutral who just, you know, just not because they're sucking up, but just naturally they want to, you know, they want to, they want to compete, you know,
Starting point is 00:30:28 they want to, they're pliable, you know. And then you had to honor the fact that they felt like owners. Now, why do you care when they feel like owners? Because you get a much more stable organization. They feel attached, they feel committed. Even people who've been there for a few years, take that away with them. And people who've been out of the firm for a long time still self-identify as
Starting point is 00:30:48 ex-Golman. By the way, how we treat, you know, one of the examples of that kind of ownership, we treat our alumni very specially. Goldman has an alumni office, I put that in, an alumni office. I spoke to Allison Nass. Yeah, Allison Ness is a partner and she runs our alumni office. Yeah. Where we do things are people who have been out of the firm for 20 years. I was going to ask you about this. Like, I was only at the firm for three years. You know, not that long, but I still have a lot of affection for my time at the firm. And it's a weird thing, right? It's, and even, and even Even people who've been out of Goldman for decades, Jim Kramer, you know, you mentioned in the book. Like, they're so often defined by the- Oh, no, he goes on T too. Like, yeah, he hasn't been Goldman for 35 years or something like that.
Starting point is 00:31:29 Where does that come from? Again, it's how, you know, it's a lot of times, it's crazy to expect a kind of loyalty if you don't show loyalty. It's crazy to expect commitment. If you don't show commitment, I would say leadership, my predecessor did, my successor does. Yeah. The challenge of Goldman Sachs, we had to go. I mean, I can get into this. Sure. We needed to go public.
Starting point is 00:31:50 Yeah. Grow the balance sheet. When they repeal Glass-Steagle, once upon a time, the lenders were separate from the investment banks and the investors. That got repealed. And all of a sudden, people gave advice can now implement the advice by financing it. So we had to, you know, if J.P. Morgan was going to become an advisor, we had to become a good lender and a good financier. So it meant that we had to have a bigger balance sheet. It couldn't run that yet on impermaning capital of a partnership.
Starting point is 00:32:15 And so we had to go public. but the big anxiety was we'd lose the partnership culture. Yeah. We went public, basically, in an instant legally, but it's taken 25 years to get it done in a way that it wouldn't undermine the partnership culture. Yeah. So we do those things that make it partner-like. We have partnership elections.
Starting point is 00:32:37 We pay people based upon how the whole firm does. If your area does particularly well, you'll know it in your compensation. The most important thing in compensation is how does the whole firm do? And so you get people who are bankers sourcing investment things for the merchant bank. You have people who investment bankers who would like us to represent their client on an auction. And there are three other investment bankers who represent three different potential buyers and you have to pick one. And we sort it out together collectively what's the right place for Goldman Sachs to be. Or maybe we should represent the seller or maybe we should be a buyer ourselves.
Starting point is 00:33:13 Totally. How do you decide that? And you explain it and you do it. You let everybody have their say, now what should we do here? And you convince people that if they throw in with the enterprise as a whole and sacrifice in the short term, they get to use the platform and exploit it
Starting point is 00:33:30 for their professional career and their personal career. Yep. So you got to get that, you know, it's like, I use as a metaphor, you know, the metaphor of the 800-pound gorilla in the jungle gets his way. I'm the 800-pound. But what if you have 20, 800-pound guerrillas?
Starting point is 00:33:45 Totally. 19 have to say, excuse me, after you. And how do you get them to do that? And that's a bit of the art. And we did that. The firm did that over, by the way, there were other things that we had to do in terms of reform and make a public company.
Starting point is 00:33:58 In a private company, your company, your partners presumably, you know, everybody cares about making money for their investors and their clients, but as far as your concern, you don't care whether you make money smoothly. Sure. In 5% higher increments every year,
Starting point is 00:34:14 you can have three, in a 10-year cycle, you can have three fantastic years, make no money for five years and lose money two years. Totally. And it could work out well. In a private company, you care about the E, the earnings. In a public company, you care about P.E.
Starting point is 00:34:29 Sure. And if you have volatile earnings, your shareholders don't like that. They reward you with a lower multiple, or they punish you with a lower multiple. And we've seen that even more recently with shifting, you know, off-balance sheet into funds. And so you could see over time,
Starting point is 00:34:43 and, you know, Goldman Sachs, and we didn't want to lose the risk-taking culture at Goldman, which is very important. I'll say, well, in a second, beyond the fact that it makes money, it's very important. But we shifted a lot of that to off-balance sheet vehicles, and by the way, means you have to do more of it. Sure.
Starting point is 00:35:00 Because instead of earning $0.00, you're earning $0.20 with lower risk and a higher P.E. And a higher R return on equity as a result. Yep. But that took some time because you didn't want to lose the people who do that. Totally. Now, one of the reasons why it was very important, and apparently less important for other firms who don't have those big investing arms,
Starting point is 00:35:20 is that we were able to approach our clients as partners and not just as supplicants trying to get good brokerage business. So we spoke the same language. We were good. We did put our clients first. We would forbear if our clients wanted to do something or we'd partner them and bring them in if we sourced opportunities that they wanted. We'd work that out.
Starting point is 00:35:43 And it's not always easy to work that out. But we were able to engage with our clients as peers and not merely as supplicants looking for business. And so a little more swagger, a little more understanding of what our clients are going through because we're principals also. Totally. We didn't want to lose that culture,
Starting point is 00:36:02 which, by the way, is not evident in our peers. Yep. And there are other reasons for that. If you're going to be an investing business, you know, it's a more volatile P&L. and going back to the beginning of the conversation where people get managers get confused between being wrong and being stooping.
Starting point is 00:36:20 At times when the people on the investing side made a lot of money, they wanted to fire the firm and go off and do their own thing. And at times when they lost a lot of money, the firm wanted to disconnect from them and because they couldn't bear the losses that had been.
Starting point is 00:36:35 Goldman Sachs in its view and its partnership culture was able to look through those short-term things and say, look, over cycle, great business. Yep. You know, and the people who ran those businesses stuck it out. Totally. Maybe they could have done better here or there, but there were other reasons why they stuck it out, and they did.
Starting point is 00:36:55 You know, I think a lot of a kind of firm, a lot of the alignment, you know, that you described, even in the shape of our firm, obviously, were much smaller than Goldman Sachs, but I wrote this piece where I sort of drew a distinction between firm over fund. You know, the objective function of fund is how do I generate the most carry with a fewest Bs?
Starting point is 00:37:12 in the shortest amount of time possible. And a firm, you know, you have to deliver exceptional returns, which is sort of a prerequisite for doing that well. But I think the second variable is like, how do you build sources of compounding competitive damage? Like, what are your moats? Again, orienting around not just your individual fund, but around the cold forensics, that's up.
Starting point is 00:37:28 Again, you have to put your money where your mouth is sometimes, how you compensate people. Totally. And by the way, you can get a bit. People will try to pick off your best people because you're, if you're paying the people who are going through the doldrums, better because other people are earning more money,
Starting point is 00:37:44 it could be coming out of the expense of the people who made more money and someone will come in and take those. So you have to, you know, there's a practicality to this thing, so you can't pay everybody the same, you know, through good times and bad times. You have to do it, but you have to mute the effects of the cycle. It doesn't mean people won't leave and, you know, some people are just entrepreneurial and they can't,
Starting point is 00:38:06 they don't want to be partners and they don't want to subordinate their own interest. and there's a certain kind of person. By the way, there are people who do spectacular in the world have great relationships with Goldman Sachs, but we improve their lives and Goldman Sachs by them separating. Sure. Because they just weren't going to be that kind of people. They weren't going to be, you know, the platform was subordinate.
Starting point is 00:38:26 Again, we weren't asking people to subordinate their egos forever or not hide themselves or not be, you know, famous or wealthy. We just said that if you subordinate it in the short term or during, at key time, in favor of the platform, you can exploit that platform, again, professionally, because the firm would have much more heft and power and authority. Nobody, people take Goldman's calls,
Starting point is 00:38:50 even for the most junior person. And also, it's good for your personal life, too, because away from Goldman, you know, saying that, you know, look, I was a partner in Goldman's secretary. I'm not saying this is exclusive to Goldman. Sure. But saying your partner, at least people will, the presumption has shift.
Starting point is 00:39:10 that you're not a dummy unless you prove you're a dummy. As opposed to other people out of the presumption you're a dummy unless you tell me why you're smart. Totally. And so we made that, you know, I tried, you know, that that's a positive thing. I mean, you definitely inspired a lot of loyalty during your time, you know, as CEO, I'm sure even before that,
Starting point is 00:39:27 I mean, back to the, one of the quotes that I heard from Ashok was that, you know, he said you often believed in him more than he believed in himself. And that's been the main driver for why he stayed at the firm so long, despite other more lucrative opportunities along the way, was sort of instilling a confidence in your, in your, I'm just curious how you thought about sort of inspiring. Well, I don't think, you know, lucrative, but, you know, there's a lot, people make a lot of money.
Starting point is 00:39:51 Sure, I'm pretty, he's done it. Yeah, he's done okay. And the increment, but he has a big, you know, he's a substantial guy as opposed to being a bigger fish in a smaller pond. So, you know, found that, you know, it's attractive. Look, you have to. I think, you know, I think I'm a good job.
Starting point is 00:40:09 judge, you know, of people. I like people. I care about them. I empathize with them. I want that. I want to be, you know, not so much liked as appreciated. I wasn't always liked. Sure. Read my reviews. But I was always appreciated. I wanted to make people better. I wanted, I didn't want to juggle for them or tell jokes or be, you know, I wanted them to think that I made them better than they otherwise would have been. They got a lot out of it. And that's, you know, And I really, to the core, care about that. And I think I can read people. But I identify a show, by the way, it's not my brilliance for sourcing him.
Starting point is 00:40:46 It's his brilliance for being brilliant. I don't want to get confused, but I knew it. I knew it early. I think one of the things that I had in my time and I tried is that I wasn't a victim of the organization chart. You know, these firms can be very, Goldman Sachs is not very bureaucratic and not very. I remember when I was very, very early in my career, remember I came from left field to Jay Aaron. Jay Aaron was acquired by Goldman.
Starting point is 00:41:15 Aaron wasn't doing very well. But I had this idea. I was in the precious metals business. They made me have to deal with people from the Mideast who were investors in gold in that. I'm chatting with people on the other side, and what are you doing? What do you need?
Starting point is 00:41:28 And it turns out that even though they were speculating in precious metals, what they really, really wanted to do was they wanted to be able to invest money and get an interest rate-like predictable return, but under their rules of engagement, you know, their law, they weren't allowed in those days. The real strictly religious crowd wasn't allowed to take interest.
Starting point is 00:41:55 It was usurious. And what they were looking for ways of making kinds of investments that would read like an investment. They were allowed to make investment returns. They just weren't allowed to collect interest, but had this stability and predictability of an interest. And what they were doing, and, you know, we can go into details or not, I don't want to be complicated here.
Starting point is 00:42:17 Cash and Carries were people were doing arbitrages between a spot market and a commodity and the forward market that, effectively, if you buy, if you are selling somebody, buying the cash product and selling somebody a forward, in effect you're lending that person money, especially receiving him the risk of the investment, but he doesn't have to put out that much cash.
Starting point is 00:42:44 You're the one who's hedging it by buying the commodity and giving him a forward in it. And that has an embedded interest rate to it, but it looks a lot like an investment return. And so in chatting with them, but the markets weren't big enough to do the scale they wanted to do. And that was a few years earlier,
Starting point is 00:43:02 was when they came out with the S&P 500, financial commodities in effect. And those were big. Interesting. And so in talking to them, they said, well, holy, I'm at Goldman Sachs, biggest equity trader, blah, blah, blah. What if we did this in the equity market,
Starting point is 00:43:16 Manhattan? We went out and they bought 500 of the S&P 500 and, you know, put out the money in the market and hedged it by selling it in the forward market. Would that give that? What was the embedded rate of returns? turn and it was very high because they were the other side of speculators who didn't have the capital. I know this is a little bit complicated, but the short story was, I had the idea. I went to
Starting point is 00:43:43 the then, like, number two guy in the firm, Barberwood, led to the Treasury Secretary, who I never spoke to. It was a goman of the whole firm, and I was in the tucked away in the which was in a separate building at the time. We never moved. And he said, that could be interesting. He called up, that one called up somebody on the equity desk, said, work with Lloyd. My tie, I didn't even have a title at that point. I love that. So I, you know, I remember I asked when they merge into Go, and I said, what's my title?
Starting point is 00:44:10 And the guy said, call yourself Contessa, if you want. So no title. And he sent, so somebody worked me? And they did. And the first order that came in, and this was like, back when this was real money, was for $100 million worth of this. That was by far the biggest trade ever.
Starting point is 00:44:27 And then they was doing, anyway. So that's how, and you want to be that way in your organization. And by the way, that's an easier thing in your line of work. Yep. Where the entrepreneurs are advantaged by their lack of attachment to history and tradition and the old way of doing things. Sure. Where the iconoclast is the, in your business, the iconoclast and the young guy, or celebrate it, not only celebrated it, they're the, you know, they're the focus.
Starting point is 00:44:59 Sure. and not so much in bigger organizations. And so we always wanted to achieve. That's another thing to try to be an entrepreneur in an institution. Totally. Maybe I'll transition because I want to get to the financial crisis and a few other questions, maybe more present day.
Starting point is 00:45:20 But, you know, Goldman fared obviously incredibly well during the financial crisis, you know, and obviously earned public backlash. I would argue unfairly, you know, as a result. Yeah, that's what. I agree with that. Yeah, yeah, I figured. What do you think helped the firm navigate that period so well?
Starting point is 00:45:38 You know, was it risk management, technology, the fact that you didn't have a big consumer business? Risk management. The lack of a big consumer business hurt us in the back end on the reputational side because people didn't know us. Right. We were a big, influential government sacks. So, you know, people who left Goldman became very big officials, prime ministers. And by the way, not just in the U.S., overseas as well. Totally.
Starting point is 00:46:01 And so, but in the beginning, you know, risk management culture, and maybe that stem from the fact that we were a partnership. We had an unlimited liability. There's nothing that focuses your attention better than being the, you know, your partnership. You're investing client money and you're not leveraging your own money. You know, the partners not only had their capital accounts at risk, they had their homes at risk.
Starting point is 00:46:26 I remember when I became a partner, I said, should I be putting my house in my wife's name? And it was very funny because then the minister of the interior, this was back when we were, partnership, said, you know, Lloyd, no partner at Goldman Sachs has ever lost money because the firm, you know, because of losses at the firm, but plenty of Goldman Sachs partners have lost money because they put assets in their spouse's name. So that was in line.
Starting point is 00:46:54 And it was a funny one, but by the way, like a lot of funny lines. True. True. And so, but it did focus your attention. And NATO's very, very totally on it and risk managers and very attentive to risk. And now one of the consequences of that concern, we marked things to market rigorously, religiously, and other people didn't. Yep. They didn't have. Yeah. Do you think if the crisis had stemmed in like the private equity ecosystem, which I imagine the firm had a lot more kind of notional exposure to, it would have navigated as well? Or, you know, it would have been tougher because it's hard to mark to market. Now, what? But we did. We also had instruments that were one-off. We had a lot of loan commitments related to our M&A. We were the biggest M&A franchise. And so we made commitments, those were outstanding. Those were commitments that were, you know, had to be. But we marked them down. We made analogies. And we also had a very separate, I'll say this word, I hate to say, bureaucracy in the firm, away from the investors and the traders who's job, they were partners, they got paid a lot of money. sure to mark those things.
Starting point is 00:47:57 And when there was a dispute, we always sided with that side of the house. And we said to the traders, investors, very easy way for you to challenge the marks that you're being given. Go out and sell something. Sell a fraction. Totally.
Starting point is 00:48:10 And guess what? And that's what got it. We had, that was mark to market is not just a P&L system. It's a risk management system. Because we, that was our early morning that something was a miss here. We had things that were marked,
Starting point is 00:48:23 things that were AAA. When we made people sell them, the bids vanished. And they weren't there, and the bids were much lower, and then much lower, and then much lower. By the way, I didn't think the market was right. I thought there was a big opportunity to accumulate it, but that would be like fighting with the tides or gravity. It is, that's the market.
Starting point is 00:48:43 So guess what? We're going to keep marking it down until you find, till we mark it to a price where you could sell it. And by the way, and therefore it became easier to sell. Sure. Because it wasn't like they had big losses. the losses were already embedded in their books. Totally because we marked it to mark.
Starting point is 00:48:57 And into your point earlier, if you're testing the market early, it's cheaper to buy, you know, insurance, that would imagine. Exactly. And what we did. Right. So one of the things, you know, one of the things, and there were a lot of things, you know, we had a lot of exposure on paper to AIG. But we also had.
Starting point is 00:49:12 We were fully hedged, yeah. We were fully hedge because we had bought credit protection. Right. But we also had a collateral. So we, a single-A credit, got a collateral agreement, with AIG, AAA. I think we may have been the only ones to do that because we insisted on it and we wouldn't have otherwise transacted
Starting point is 00:49:31 with that. You'd said in the book, it was like one of only like five or seven companies in the country that had AAA rate. They had triple A. So who would have the temerri to ask them for a margin agreement? But we had the margin agreement. So we had their collateral. And so that was, you know, because again, it was our money.
Starting point is 00:49:45 Right. And so it wasn't like other people's money. It wasn't speculative. Well, it was interesting also. I heard this from Allison, which is it was your money, but you also cared about relationships. You know, she said, I'll forget the cast of characters that were in this meeting, but I think it was about your kind of LBO financing exposure at the time.
Starting point is 00:50:01 And you said, look, like commitments are in the past and relationships are in the future. Like, go out and make sure that our clients know we're still good. Oh, I have to do. I'm the financial crisis. I'll get to that. Let me get to that in a second. But we, yes, I mean, there was a time we had this loan outstanding, you know, to Chrysler. I remember the CEO then at Chrysler calls me up.
Starting point is 00:50:20 And are you going to honor that commitment? and I said yes and I think it was due at a certain and I said and he said can you do that now? I said, no. I said, I'm going to honor it and I'm not going to,
Starting point is 00:50:33 it's not going to be for more than we committed to and it's not going to be sooner than we commit it. I promise you we will honor our commitment but in this market we're not going to do more and we're not going to do it earlier. And we did all of that stuff in the high integrity.
Starting point is 00:50:48 Here's another thing that's in your head in an ownership culture. it's your reputation, it's your firm. Sure. You're going to own that, you know, it's open-ended. And so we're going to be there when this crisis is over. So it worries sometimes about, you know, in the alternative space, when, you know, it's maybe a 15-year-old firm,
Starting point is 00:51:08 but the guy, you know, I joined Goldman and Sachs. When Goldman and Sachs were already dead, it's an institution. By the time I got 150 years old, we're going to be there for another 150 years. So we're not going to, we're not going to dissent. We're going to honor all our commitments because we have to be in business on the other side of this. By the way, I think about that when I'm dealing with someone else. Are you going to stand by this? We're going to shut down and open up a firm with a different name with three different partners later.
Starting point is 00:51:34 I mean, I think Goldman coined the phrase, like, long-term greedy. I think that was one, you know, but you're right. Like, you know, it's about relationships and not being transactional. And also, you're going to go through life. And I would say this to new people in the firm. you know, the dopey people that's even for the most junior person, the dopey analyst in your class, roll the clock, you know, you can't imagine this.
Starting point is 00:51:58 And believe me, looking at you, I can't imagine it either. But your cohort is going to run for all the important institutions 35 years from now, or 30 years from now, or 20 years from now. And you're going to make your reputation with those people 30 years from now, believe it or not, are going to be how they remember you act today in this crisis or regularly. And you must see that yourself. You came up, we were talking about before, people you knew would go on, and they could become fixed in your mind at certain things. So he said, remember, keep in mind that, again, this cohort, that you're a cohort going through this,
Starting point is 00:52:35 and I thought about that in our business. The financial crisis now is old. But let me tell you, there are grudges and memories and good feelings and hard feelings. that come out of that that is sticky. Yep. And, you know, the important thing is to get people, people will learn that through experience. But one of the things you could do as a leader,
Starting point is 00:52:55 mentor, advisor to people is get people to appreciate that without having them go through the experience of it. So you tell them that. One of the things I used to do with people, I said, how many of you go home and to your spouse, to your wife, or your boyfriend, or your girlfriend, and talk about your boss.
Starting point is 00:53:15 And everybody twitters and say, I do it, but they do. Well, guess what? And they would do this to the people who just got newly promoted. Guess what? The people who report to you are going home to their spouse,
Starting point is 00:53:25 and every night they're talking about you. Totally. Do you realize that? Totally. They don't realize that. You have to think of who you become, and you have to have that sense of yourself before you can have an impact on others.
Starting point is 00:53:37 You have to realize that. And so at the end of them, and then I would say, what do you want them saying about you? You're not there to be. You can be their friend, but you're not there to be their friend. You're also be their friend. You're there, it's like if you're a military leader,
Starting point is 00:53:51 you don't want your commanding officer to be a good juggler or tell you good jokes. You want them to lead you well, worry about your safety and not make you take risks, stupid risk for no purpose. And that's what you want. And if they like you, that's good. But you want them to appreciate you. We want them to feel they're going to be better
Starting point is 00:54:12 by partnering with, by following your flag and not someone else's. I think it's great advice. You know, maybe to transition more to present day, you know, for better for worse, I think, or maybe for worse, I would argue, but I think a lot of the technology companies are going to inherit a lot of the public flack
Starting point is 00:54:30 that affirmed. Oh, guaranteed. Right. Right. So, I mean, once upon a time, we were you. Right. We were the investment bank and all these other commercial banks,
Starting point is 00:54:39 and then it evolves, and now, you know, you're an institution now, and there's people who market themselves as a more flexible, current, now version of what you used to be. But even beyond, like, our firm, because, you know, but I think, like, a lot of the AI labs are, you know,
Starting point is 00:54:59 they're going to create a lot of change in the world in our economy. Sure. And I think there'll be a lot of negative backlash, you know, to them. I guess what advice do you have for the leaders of an open AI or anthropic or maybe Elon, you know, for how to navigate, you know, through that,
Starting point is 00:55:14 even from a communications perspective. Well, I think one of the things, and I learned this the hard way, one of the things that we didn't do is we were a wholesale firm. We didn't have, you know, go get a mortgage from Goldman Sachs, go open a checking account of Goldman Sachs, right, local Goldman Sachs branch. It doesn't exist. So people didn't know us.
Starting point is 00:55:34 Institutions knew us, companies knew us, governments knew us. We were the biggest in that world. We didn't advertise ourselves. whole PR department to get our name out of the paper. It turns out we were too important, too influential, too big to be anonymous, especially in a crisis, and especially to do, to come out of a crisis as well as we did. And so nature reports a vacuum and the, you know, in the official sector report us. What are we going to do?
Starting point is 00:56:01 Kick the shit out of Lehman Brothers, almost didn't exist anymore. And they're Stearns. Or how about the big commercials bank that lost $50 billion, literally those amounts in the crisis. We were there. And also, my predecessor at that point was Secretary of Treasury, and a lot of the government officials there, by they were doing a great job, were going. And so we were, you know, we were that kind of target. And we had no anchor in the world. They didn't know who we were. And so we were very easy, no reputation. My advice is, and then, of course, I was necessarily picked for my being so photogenic and being such an outward, you know, person.
Starting point is 00:56:40 You know, I was an inside guy that hooker. And then I had to make up for it by getting out. And when you're being defensive and people are trying to kill you, it's not the best time to try to make friends with the public. So I would say before them. And I know that people will think this is ego-driven. You don't want to do it. People are embarrassed to be out.
Starting point is 00:56:59 Go out and let people know who you are, know the value of what we do. Businesses wouldn't exist today, important business, but for Goldman Sachs taking a risk. In some ways the invisible hand that licks people with capital, with people who need capital. We were early financiers at dark moments. We took, you know, we took, mentioned Elon. We took Tesla public at a time when,
Starting point is 00:57:23 and this sounds like a quaint time, when companies didn't go public until they made money. Sure. And that was a big deal at Goldman at that time, to go out and do that and a million, you know, do things like that. This is Microsoft too and other companies like that. Totally. That's a very important function in the world.
Starting point is 00:57:40 Guess what? It's time to explain that. And, you know, you perform a super important function. You're taking risk on entrepreneurs and companies, you know, and risks that your predecessors took 15 years ago or manifesting today and decisions you're making are going to manifest in the future. I think there's no, you know, being modest and understated carries a lot of disadvantages. And I think you have to explain the role you are in the market.
Starting point is 00:58:06 market so that there's some appreciation what you do. One day, if people decide that you misstep, whether you missteps or not, they may decide that you did. And you want to have a counter argument to that. And it's very, you don't want to be fomfering for one at the event. So I'd love to hear maybe your just broader perspective on AI, you know, and you're a student of history. Like, does this strike you as sort of a similar technology to past, you know, product cycles? Is this time different? Like, where are you on the spectrum? I'm excited, scared. Generally, things don't never repeat, but often they rhyme.
Starting point is 00:58:42 Sure. Is this like electricity, you know, the electrification of the country? Those are very big deals. Internet, very big deals. Could this be a bigger deal? I don't know. I don't think anybody knows. I don't think the people were driving it.
Starting point is 00:58:55 They have opinions that they express, but I don't know that they don't think they know. So we're in the realm of contingency planning. It might be. And, you know, one of the observations I'll make, is that the people who are, you know, the big hyper-scalers are firms that are dominated by founding shareholders who are putting their own money where their mouth is. These aren't professional managers
Starting point is 00:59:18 making bets on the future with other people's money. This is their own money, this is their own ego. I, you know, I'm not saying that that necessarily makes them right, but it certainly makes, it seemed to me that their convictions are very deeply held. And so that's another thing. Will all these technologies, and you could say, talk about AI or anything else, will all these technologies work? No.
Starting point is 00:59:44 Will the people who have technologies that work all succeed? No, the world may not need 10 large language models. Maybe it needs four will be winners, and two will be very big winners, and the other two will get by, and maybe it'll get reduced over time to two. Who knows? And so there's forks in the road where people. are taking the wrong for it. We don't know. Sure. So I would bet, and I think you do too, and obviously you want to have an idea, but you're,
Starting point is 01:00:11 you're going to, there's going to have to be a lot of forgiveness down the road where people are going to come and say, how could you be so stupid? You weren't stupid. With the information available today, you place more, you know, you place your stack of chips on more than one possible technology and within the technologies on more than one place. Maybe you can't because maybe you have to show commitment to one and can't do the, you know, there's different considerations that leach into this, totally. But the answer is, this is going to be very, very important. Will we go through a tech bubble kind of situation
Starting point is 01:00:42 where we'll weed out the stuff that should never have been invested in, never been made? You know, again, in hindsight, you shouldn't have done it, but at the time in prospect you didn't know, look more speculative than Amazon. Sure. You know? Yeah, forever.
Starting point is 01:00:56 Forever. I mean, at the beginning and reinvesting all the money, you know. And that's so, there'll be things, there'll be genius pundits. and, you know, professor will talk about how stupid somebody was because he won't be able to put himself in the shoes without the after-acquired information. And I'm sure there are some stupid stuff being done too.
Starting point is 01:01:16 I'm sure you have better visibility on that than things that you pass that you see other people doing. But I have more forgiveness for that because I know that I don't know. But I would be making those bets today, and I know that the people are making the biggest bets and putting their money with their mouth and that corporate money are themselves.
Starting point is 01:01:33 principles and not just professional managers. You know, again, I know you don't want to predict the future, but, you know, we are on the precipice of, I don't know, some of the largest IPOs ever, you know, with SpaceX, with, you know, likely open AI anthropic, you know, others coming. I don't know, where do you think we are kind of in this cycle, or maybe what are risks that you think are underappreciated, you know, kind of in the markets today?
Starting point is 01:01:56 Oh, my gosh, you know, things will work, things will look different. You know, somebody else in a basement is, you know, is doing open AI seven that everybody else knows about just the way same way nobody you know all the stuff that's coming out today of things that happen i'm reading with interest i never knew this stuff and nobody else you know 10 people knew all that stuff and so there's always you know there's always upside surprise we may be over enthusiastic about the changes uh the reliability function you know if it's unreliable and you're you know if you're in a business of horseshoes or throwing hand grenades you don't have to be precise. But if you are, you know, if you're running a big institution, you can't make mistakes
Starting point is 01:02:35 and numbers really matter, you know, maybe you have to run things in parallel for a lot, for a lot longer. And, you know, you know, one of the things that Google gave you was a bibliography. You could check. You know, one of the, you know, when you get, when you go into some of these large language models, you don't know the thought process. You lose intuition in these things. You used to do when I started out in the business, you know, people would be shrieking each other, and noisy trading rooms, blah, blah, blah. People would be fighting with their wives or their husbands. They were sitting at the desk.
Starting point is 01:03:05 At the same time, people are transacting. But if somebody said the wrong price or did a trade backwards, bought something when he should have said sold, the whole room would come to a dead stop and you'd hear it. And today, you don't have that intuition because everything is whirring behind the scenes and you don't get the trail or the thought process of these things. That's a problem.
Starting point is 01:03:26 The leverage in these things is themselves a big, problem. So before the age, you know, before this technological age, not just AI, but in general, could you have had a mistake that could cost billions of dollars?
Starting point is 01:03:44 Not really. Because your intuition, you wouldn't. But now you can leave a piece of software could go out and do 70,000 transactions. Or even industrially. I think the biggest industrial accident that we ever had was in Bhopal.
Starting point is 01:03:59 you know, terrible. Single-digit thousands of people died. Horrible. But in the atomic age, of Fukushima, if the wind had blown in a different direction, it could have been tens of millions of people.
Starting point is 01:04:11 So these are risks, these are consequences. People may be loathe. One of the big risks are governmental and regulatory, and they be right. We may want to have to regularly slow some of these things up,
Starting point is 01:04:23 not because it's smarter than us and it's going to turn us into pets, but because we don't have the ability to test whether it's right or not. And so how do you build reliance on things that fundamentally you can't test? And then things will test each other. Well, what if they're coordinating with, you know, the tests themselves are flawed? You will think of more of this stuff than I do because you're a technologist.
Starting point is 01:04:47 I'm a user. But I have, you know, again, if there's right to be anxious of it, but you might as well be turning back the tides. is now I'm going to waste no time in thinking about whether it's good or bad. It's happening. Totally. And you're not going to unlearn stuff. Totally.
Starting point is 01:05:04 And I remember when we spoke the other day, you said, you know, I mean, it's also, it is scary in many ways, but it's also enabler, you know, in many positive ways. Oh, positives are evident. I'm not talking, you know, I don't have to identify those. Sure. Anything, by the way, I'm not against anything that makes us everybody more leveraged. Yep. We'll find more goods or services to provide.
Starting point is 01:05:24 Maybe we'll have more massage therapists. I don't know. turned back the clock at the beginning of the 20th century, more than half the country was in agriculture. Exactly. Guess what? In a single-digit percentages today, people found stuff to do. We'll find some to do.
Starting point is 01:05:37 And by the way, if we're generating all this wealth because of the leverage, maybe we'll have a four, you know, three-day work week, six hours a day, and we can all, you know, be poets in the afternoon or hunters or fishermen, you know, three-a-breed some more history. I'd ask them, well, that's the Marxist ideology. That's what he was striving for.
Starting point is 01:05:52 But it's funny to quote Marx. But anyway, I am not mournful of the opportunities. I'm apprehensive about it. I think it should get a lot of focus. But I'm not for, I was listening to Bernie Sanders, you know, ring his hands over there. Oh, my God. You know something? I'm for all this stuff.
Starting point is 01:06:12 Let's let the official sector get on there, you know, catch up to it. I'm not slowing down. Well, first of all, you can't. You're not going to get people to be stupider than they are or unlearned thing they've already learned. You can wish that atomic, that the atom had never been split because maybe the adverse consequences of atomic bombs are worse than the benefits of nuclear power.
Starting point is 01:06:34 Sure. But guess what? You're not going to unlearn it, so don't waste any time thinking about it. Totally. You know, we have a lot of, again, young people just kind of starting out in their careers, likely listening. I guess what advice you have for young people
Starting point is 01:06:47 that want to have a fulfilling career, you know, beyond working hard and maybe becoming good at whatever you choose to do, anything. Here's one thing, I would say, to the young, young people. And with all deference to the success of Peter Thiel, I think people should make themselves complete people. I think you should get a, you know, your early life is for becoming a complete person, a range of activities, for your own sake. Yeah. To make you appreciative of things.
Starting point is 01:07:20 And also for your commercial life. because in the long run, you're going to get by and be good and get investors and have the goodwill of your colleagues and your subordinate because you're an interesting person. You're the kind of person that other people want to deal with. And if you make yourself so narrow and exalt, you know, your narrow silo, even if you make a lot of money in the first game, your life will be better and your commercial life will be better if you're more
Starting point is 01:07:48 and your resilience will be higher. Learning history. You know, it's a good thing. to know that we've lived through times like this before. You know, everybody talks about, oh, my God, you've never been this bad, never more power as a politics, you know, and you say, well, we did have a civil war, I guess, well, that was a long time ago. Well, guess what?
Starting point is 01:08:07 I was a sentient human being in the late 60s, young but still sent, you know, still aware when the National Guard was shooting people on campuses. It was political, successful political assassinations. And, you know, the college-age kids were leaving the country and going to Canada, avoid the draft. I would say those were pretty poor. And by the way, internationally, Russian tanks went into 68, went into Czechoslovakia. I would say that was a bit more danger.
Starting point is 01:08:38 The country during the Cuban missile crisis was at DefCon 2. You know, by the way, the lower numbers of the more sphere. DefCon 1 is nuclear war. And we were at DefCon. So it's very bad that we're fighting a regional war in Iran. We were at Def Kahn, too, with the then Soviet Union, stopping their ships in international waters on their way because of a blockade of Cuba.
Starting point is 01:08:59 I would say that was a more polarized time and more dangerous. If our parents could get through that, we should get through this. And I think knowing that, to me, and I think it should be everybody else, is knowing that something has been done should give people comfort that it could be done again. And so every time is different, but this is not more extreme. I totally agree.
Starting point is 01:09:21 I think range is going to be even more important now than ever. And, you know, what am I, I've written about this, but it's sort of a life and maybe business philosophy, too, is that opportunities live between fields of expertise. Yeah. You know, I like living at- And over the edge of cliffs. Totally.
Starting point is 01:09:35 And over your horizon of what you could see about the future. Totally. And so learning, you know, look, when I was growing up, everybody wanted to learn, you know, my predecessor, Hank Paulson, spent so much of his time, as did I, in going to China. Well, at least temporarily, we're not going to be making as many investments in China as we once did. There's not none, but it's not going to be as much.
Starting point is 01:10:00 Or when I was growing up, everybody wanted to learn Japanese because those were the winners in the, you know, in the tech stuff. And I remember time when Silicon Valley was Route 128 in Boston. Yep. And there was no Silicon Valley. It was the, it was the, it was around Harvard and MIT, not around Stanford. Yep. So I would say things change. And in order to be resilient, a better person, and also, I hate to minimize this for your own sake.
Starting point is 01:10:27 Yep. Learn humanities, learn history, learn those things. And that's what you're, you know, we're at a point now where most people who are young are going to live to be a high, you know, they're going to actually live longer. And they seem to be in much more of a rush to be a, you know, to be, you know, a success in your kinds of enterprises. And, you know, I don't, you know, some people will encourage it. I don't think that your only productive years are when you're 18 through 24. I totally agree. And everyone will learn what you need for your career afterwards.
Starting point is 01:10:59 And I think you'll be, you know, my humble opinion. But, again, this is a way interesting. You know, I'm an older guy. No, I mean, it's back to kind of where we started the conversation. You know, I don't personally believe people should drop out of school. I learned so much from my peers. It changed my life. It changed my perspective of what's possible.
Starting point is 01:11:13 And, yeah, I think it makes you a more well-rounded person, too. Look, here you are, interviewing people from all different walks of life. and not just, you know, not just tallying, you know, ones and zeros. This was awesome. Lloyd, thank you so much for doing having. Really appreciate it. Thanks for listening to this episode of the A16Z podcast. If you like this episode, be sure to like, comment, subscribe, leave us a rating or review, and share it with your friends and family.
Starting point is 01:11:42 For more episodes, go to YouTube, Apple Podcast, and Spotify. Follow us on X, an A16Z, and subscribe. to our Substack at A16Z.substack.com. Thanks again for listening, and I'll see you in the next episode. As a reminder, the content here is for informational purposes only. Should not be taken as legal business, tax, or investment advice, or be used to evaluate any investment or security and is not directed at any investors or potential investors in any A16Z fund.
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