a16z Podcast - Why Companies Are Becoming a Series of Loops | Anish Acharya on Lenny’s Podcast
Episode Date: September 12, 2026a16z General Partner Anish Acharya joins Lenny Rachitsky on Lenny’s Podcast to discuss why fears of an AI-driven “permanent underclass” may be misplaced, how AI is changing the way companies ope...rate, and why the opportunity may be less about replacing people and more about dramatically expanding what they can build.Anish lays out his idea that companies are becoming a series of loops, with agents increasingly handling workflows across engineering, sales, marketing, support, and other functions while humans provide the judgment and new ideas needed to move beyond local maxima.They also explore why Anish thinks consumer AI should focus less on productivity and more on helping people live richer lives, why moats are often discovered rather than designed, how to develop intuition for different AI models, and why his biggest advice for anyone trying to keep up with AI is simple: make more things.Resources:Follow Anish Acharya on X: https://x.com/illscienceFollow Lenny Rachitsky on X: https://x.com/lennysanRead/listen to the original episode on Lenny’s Newsletter:Why companies are becoming a series of loops | Anish Acharya (a16z) Stay Updated:Find a16z on YouTube: YouTubeFind a16z on XFind a16z on LinkedInListen to the a16z Show on SpotifyListen to the a16z Show on Apple PodcastsFollow our host: https://twitter.com/eriktorenberg Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Transcript
Discussion (0)
There's a lot of fear and worry about the future with AI.
I want to talk about this idea that if you fall behind,
you're going to become part of this permanent underclass.
It's a funny, dark fantasy that we seem to have as Silicon Valley collectively.
Things have never been better by almost every measure.
This is a technology that really amplifies our agency.
It kind of unbundles skill from desire.
Not only can we dramatically drive productivity, we can dramatically drive ambition.
Can you get too ambitious?
Is it like a limit?
In the old days, three years ago, we would see a couple of things.
company, and if what they were trying to do is too ambitious, we would, you know, not engage.
Today, we're almost seeing the opposite problem. An idea that's too small is not something that we
want to engage with. Do you have this interesting take that company building more and more is going
to become this kind of series of creating loops? We're going to see this sort of cascading set of
everything from a loop per person to loops that can run large parts of the company. With that said,
I think humans are a critical ingredient. The loop will help you climb to the local maxima,
but then it plateaus. You need human intuition. You need some.
somebody to actually help you land at the base of the next hill.
We have this take that the big opportunity is this idea of, Luke, make me happier.
We believe that people want to be more productive, but they don't.
I think more people want to spend time than save time.
So I think that the opportunity for this technology is the basics of consumer need.
How do we feel more connected, more loved?
We make progress.
How do we have fun?
I don't think it's a model or a capability challenge.
It's just a product design challenge.
Today's episode comes from our recommended listening series
where we feature standout conversations from people across our broader network.
This one comes from Lenny's podcast,
where Lenny Richetschinski sits down with A16Z general partner Anishacharya
for a wide-ranging conversation about AI, company building,
and why Anish thinks we should be more ambitious about what this technology makes possible.
They get into Anish's idea that companies are becoming a series of loops,
with AI increasingly handling repeatable work,
while humans step in with judgment, intuition, and new ideas.
They also discuss why he's skeptical of fears around an AI permanent underclass,
where the biggest opportunities in consumer AI may emerge,
and why moats are often discovered rather than designed.
And his advice for navigating all of this is pretty simple.
Build something.
The fastest way to understand where AI is going is to use the models, ship things,
and develop your own intuition.
Today my guest is Anish Acharya.
Anisha's general partner at A16Z, where he focuses on consumer investing.
He is one of the most insightful, thought-provoking, mind-expanding in-the-weeds product investors I've met.
He's been at A16Z for over seven years now.
And unlike a lot of he sees, and why I loved having Anisha on the podcast, is that he is a longtime product builder and founder.
He founded a company called Social Deck, which he sold to Google, and then ended up leading a number of efforts within Google.
Then he started a new company called Snowball, which he then again sold, this time to Credit Karma, where he moved to VPR product and then GM of the broader consumer product and the whole entire credit card business.
This conversation will get your mind buzzing. Anish, thank you so much for being here and welcome to the podcast.
Thank you, Lenny. I'm so excited to be here. Thrill. I want to start with a very light topic. I want to talk about this meme of the permanent underclass.
It's kind of this joke that people have joke about,
this idea that if you kind of fall behind
and aren't just on top of all the latest AI tools
aren't becoming the most productive person ever,
you're going to become part of this permanent underclass
and fall behind and have a really hard time.
And some people joke about it.
I think a lot of people take this really seriously
and stresses a lot of people out.
How real the concern do you think this really is?
How seriously do you think people should take this?
Not very seriously.
And it's a funny, dark fantasy
that we seem to have as Silicon Valley collectively,
like things have never been better,
really by almost every measure,
by how sort of distributed all the opportunities are,
by the kind of technology we have access to,
to the types of ambition we're allowed to have,
and to the number of companies
that are sort of independently working on things that are winning.
And yet there's this sort of discussion
of permanent underclass,
being outside of the light cone, I've heard it.
And it's not just something for deep insiders or outsiders.
It feels like there's a real fear kind of
from researchers at foundation model labs,
all the way through to the Silicon Valley layman.
I mean, here's like a couple of points
that I think are really important.
So first, I think the last era of tech
was a lot more centralized.
If you look at network effects,
that's sort of the gold standard.
You worked on a network effects product.
That's the gold standard of businesses
from the mobile era.
And those things led to dramatic centralization, right?
Of course, all of them are definitionally
sort of end-of-one networks.
If you look at what's happening now,
it's like every part of the stack,
there's not even two relevant players.
There's like 20.
You know, you've got labs,
you've got open weight,
you've got different variations within both.
If you look at coding agents,
we were talking about it,
like your mental model for two years ago
should have been,
would have been,
I think it should be winner take all.
And yet,
Claude Code, Codex,
lovable, replet, wabi,
like they're all sort of working.
So it's really,
really encouraging to see that.
You know, the second thing,
you've heard all the kind of economic data,
everything from radiologists who are supposed to be cooked every year for, I think, about 20 years now.
And of course, job postings are higher than they've ever been as well as programmers, you know.
So I don't know that the empirical data bears it out.
I think the final thing is that there's this sort of discussion about RSI.
And I know RSI is like recursive self-improvement is a fun term to throw around.
But if you ask the most sophisticated individuals at the labs,
it's not actually RSI that's occurring, which could lead to some sort of runaway winner
because they were an epsilon ahead of the others,
it's auto-catalytic effects,
which just means you're using the technology
to improve your process,
but it's not truly recursive.
So I think everything from the most empirical
to the most technical view points in the other direction,
and yet we can't seem to let go of this fantasy.
Something I've been thinking about recently,
seeing all these, like even seeing these crazy stories
about open AI's models, hacking, hugging face,
all these stories, to me feels like
there's always been this question
of early on the fast takeoff
for the slow takeoff scenario.
And it feels very much so
that we are on the slow takeoff scenario
because every one of these milestones
it's like, holy shit, it hacked.
We had no idea I was doing this.
But like we're catching it, we're watching it,
we're observing it, we're iterating, evolving.
There's always this fear, okay, but tomorrow it's going to take off.
What I'm hearing from you is that's probably not the case,
which I think is the source of a lot of people's fear
is this idea that all of a sudden it's going to become super, super intelligent,
and then we're in big trouble.
That's right.
Like the line of reasoning for that case is always everything up until,
now, then something happens that no one can quite articulate and then fast take off. So I don't
believe that that's going to happen. I do think that model progress is happening faster than ever
before. But if you look at something like economic diffusion, you know, I grew up in a small
town, I went back home last summer, like people's lives haven't changed that much. So if nothing
else, the sort of slow rate of economic diffusion will catch it. I think the other thing that's
under discussed, Lenny, is, you know, how many problems are truly intelligence bound? Like if you had a, you
know, a data center of PhDs working at FedEx or Domino's Pizza,
are they going to be like exponentially dominating supply chain and pizzas?
Like, I don't think so.
So I think we might be overestimating how many problems are intelligence bound versus
bound by other things.
What are you seeing inside of companies in terms of, is there more of a divide happening?
And do you think there will be more of a divide between the people that are becoming really
good and embracing versus like, I don't have time for this?
I hate all this stuff.
My job's already so stressful.
What are you seeing happening?
And where do you think things will go inside of companies in terms of maybe a divide?
I mean, I have so many thoughts on this.
I don't think we give the average employee enough credit.
I think we have this abstraction of a white collar employee.
You know, the white collar manager, the abstraction is like some Dilbert-esque manager
who's just shuffling paper all day long.
You know, it is abstraction of consumers that they're sort of these low agency NBC's.
Of course, that would never apply to us or our friends.
You know, we have this abstraction that everybody else's job is super automated by AI,
but of course, ours is not.
So I think when you actually get into the details,
a lot of people are actually excited to, you know,
better themselves, get more leverage.
And you see this with, of course, sophisticated companies like Google,
but even a company like Cavock, where they sell, you know,
use cars in Mexico, they've got this concept of a Jedi Academy
where they're teaching everybody at the company,
including the mechanics, how to use the new tools and technologies.
And kind of at the end of the six-week course,
they ship a cutting-edge in-production agent.
So I actually think that more people are embracing the technology than we sort of like to discuss.
I think a big change is going to be using AI versus reorganizing your entire company around AI.
And a great example of this is if you look at the diffusion of electricity as a technology,
it took 40 years for us to get from the inception of electricity to reorganizing factories.
And that means like burning the buildings down and starting from scratch versus taking what was previously coal and simply swapping it with electricity.
So I do think that, like, the most ambitious companies are rethinking everything around the models,
and those that are a little less ambitious or perhaps a little earlier are thinking more about how do we give people an existing orgs, existing job functions, access to the technology.
So kind of a theme I'm hearing so far is we can be a little less stressed about where things are going and the future of your job, your careers.
I think so, man.
I mean, I think if you even just think of the kind of incentives for the CEO and executives, you know, Sundar,
running Google, he doesn't want to run a more efficient $4 trillion company. He wants to build a
$40 trillion company. So anytime you have an economically productive unit, it's rational to kind of,
especially if it gets more productive, to maintain that sort of presence in your organization.
And then I don't know what you hear, but anecdotally, I talked to a good friend who's an executive
at Google and I said, hey, have you laid anyone off? And he said, no, we didn't. What we instead do is
now rip through our roadmap. So two years of roadmap happens in three months. And we're actually our
hardest problem is knowing what to add to the roadmap, which, by the way, is like every PM's fantasy,
you know, how much emotion has been drained on prioritization conversations between you and I.
So, yeah, I actually think that people shouldn't be as stressed and I think they should feel really
empowered. And by the way, the best way to do it is just to ship stuff. I mean, Claire is my muse.
She's so awesome because she's always shipping. Yes, Claire Mo. She's shipping. She's trying things.
She's not afraid to be a little embarrassed by it. And if you just see her,
her whole kind of affect, she feels like the best version of herself that she's ever been.
And I think we all have an opportunity to be that.
I love that. I want to be clear, but when I grew up.
Totally.
Kind of along those lines, you have this interesting take that company building more and more
is going to become this kind of series of creating loops and creating series of loops.
Talk about that.
Yeah, yeah.
Well, I think the broad concept and, you know, the loops concept kind of gets teased a little on
X because at sometimes it feels like maybe we're big braiding it. I know there was a big meme around
graphs, like the next stage of loops is graphs. But let me make the kind of steel man for it, which is,
you know, we had prompts and then we invented agents. Agents, of course, are just models in a loop
with tools and memory and skill files. And then we had sort of loops, which are, you know, sets of
agents that are doing tasks. If you look at a lot of work in coding, coding is such a great domain
because you have the best models
and you have the most sort of technically apt customer.
Plus you have these established loops.
Like bug fix or sort of bug report comes in,
repro gets generated,
bug fix gets created,
bug fix gets reviewed.
If high risk,
then human should confirm that it's okay to ship to prod.
And if low risk,
it just gets shipped.
And maybe you even email the customer and say,
hey,
we fixed the bug you reported.
That happens in five minutes.
There are many loops like that in engineering,
everything from bug fixes,
to customer feedback, to sales demos,
to new feature development.
So coding sets itself up well.
So you have a coding loop
and the kind of change it makes is to the code base.
My question is, what are the business loops, right?
So if you're the GM of a business,
you're looking across many job functions
and you've got loops running in coding and marketing
and sales and support and legal,
the output of all of those loops is something
that is itself a loop that you should be able to optimize for.
And I think the strong form of this is that it sends a message to the CEO saying,
hey, we need to actually make a change to one of the physical aspects of the business
or to our business model or to our strategy.
So I think we're going to see this sort of cascading set of everything from a loop per person,
loop per job function, loop across entire business units to, you know, loops that can run large
parts of the company.
With that said, I think humans are a critical ingredient.
I just don't think that most work in the organization can be done fully at
anonymously, when you think of what a human will do in this like AI native company, sales, support, strategy, and exceptions, right? And all those things are super critical. We've seen one thing, Lenny, it's that the ability for models to do new thinking out of distribution thinking is still really limited. And I don't actually take the point that some of the new thinking in math is actually representative of new thinking in domains like business. So you're still going to need a person to say, hey, here's the thing I think we should make and have them be right about it. Let me just kind of make sure this,
Point is really clear because it's so interesting.
What you're saying here is engineering and building more and more
is becoming this loop of input, feedback, support ticket, whatever,
input of just like what to build.
And then AI more and more is taking that, deciding here's a PR, here, is this ready?
And then shipping it.
And you're saying that you expect that to spread to, like, say, go to market, legal,
growth, support.
So maybe describe what that loop looks like or may look like for,
within a company.
I mean, a great example is a growth team.
You worked out the growth team at Airbnb, right?
Yeah, it's a supply growth.
Yeah, awesome, right.
So you remember those like, or I don't know how you ran your team, but I'm guessing
was something like you got everyone together, you built a list of possible experiments,
you prioritize them, you built them, you shipped them, you measure them.
Brainstormings, yeah, a lot of brainstorming, a lot of spreadsheets.
So the loop version of that should be that every variant gets generated, every variant
gets measured.
Once you get to Statsig with a high enough p value, you converge and ship that.
variant, you then have a long-term holdout and you start working on the next experiment,
you know, and then you're going to hit some local maxima. And I think this is really important,
you know, the loop will help you climb to the local maxima, but then it plateaus.
And you need some sort of out-of-distribution thinking, you need human intuition,
you need somebody to actually help you land at the base of the next hill.
Yeah, you have this chart. I don't know. Maybe we'll show it over late as we talk about this,
which is such an interesting way of thinking about it. This idea that agents will help you hill climb
and reach some new plateau,
and then you need a human there to think about a bigger idea,
kind of unlock it, and then it keeps going and going,
and there's kind of this agent to human kind of back and forth.
Yes.
Yeah, and you know what really illustrates that?
If you've ever tried to have an agent come up with a business idea for you,
like, you know, hey, Claude, make me a million dollars, make no mistakes.
Like, why doesn't that work, you know?
And it's because you sort of need to set it in the right direction
and nothing in the technology has shown us that that is not needed.
Yeah, it's interesting.
Like, I've been hearing more and more.
I just saw a tweet that I think at OpenEI,
the go-to-market team now is using Codex more.
More of the go-to-market team is using codex more often
than even the engineering team.
Yes.
And think about how happy that makes them.
I'm like, what does the go-to-market team want to do?
I mean, this is a caricature, but I'm going to stand behind it,
which is they want to hit the gym, they want to go to steak dinners,
and they want to, like, you know, like raise the trophy up
for being salesperson of the quarter of the year.
So I actually think that this is a distillation of their job
into the thing that they're the best in the world at,
that they're the most interested in,
and all the administration that goes around doing that core work
is now handled for them.
So, like, that's where go-to-market is going,
and it's going to be awesome.
This reminds me of a PM friend who has this,
had this really funny take,
that as a PM, you're constantly having to say no
to all these ideas that are coming at you,
and you have to like, I'll put on the roadmap, we'll purchase it.
He's like, okay, I'm going to flip this.
I'm going to say yes to everything.
I'm going to build everything
and then simulate every idea
with like simile or all these products that are launching
where you could simulate how a user will react
and then that'll tell you should we build this.
What a hilarious way to rethink PM.
And you know what's so beautiful about that?
Actually, there's two things.
I'll tell you maybe the one that's less obvious to me
which is I feel like every PM at every company
feels like they're a true zero to one thinker
but they're held back by the kind of
the heavy hand of management and executives and founders and engineering capacity.
And in a world where every story gets told, every product story gets told, every feature gets tried,
I think a lot of PMs are going to realize they're actually not that good at zero to one.
And it's much more fulfilling to work on someone else's good idea than your own bad idea.
So I think even things like that are going to lead to a lot more organizational health than we've had in the past.
you know, not to mention the fact that the idea that ends up winning doesn't have to be the one
that's came up with by the person who can sell it best to an executive. It just gets tried and the best
idea wins. So going back to this loops idea, the way I'm thinking about it is how can every
function start to think of their function as setting up an agent to be able to just go from input
to some kind of impact? And what this makes me think about is something actually Claire tweeted
recently, this point that people always used to joke that like soft skills are the least valuable
and engineering skills, the most important and valuable because they're so concrete. And it turns out
that's what AI is the best at, the things that are verifiable and, you know, you know what success
looks like. And so the question I think about now is just like, which skills can you not just
turn into a loop because the output is so hard to verify? Yeah, I think that's right. And I think
that those are going to be the rate limiting factors because you can only do one steak dinner a night.
I guess you could do a steak lunch.
But to some extent, there's going to be these rate limiting factors in every system.
I think a useful way to think about it is anytime the model's making a mistake or doing something you wouldn't do,
what do you know that it doesn't know?
And there's a really interesting example I heard from Ale at Kavak.
He's probably the most sophisticated thinker on this stuff that I get to hang out with.
Or he said anytime they have an agent per customer, they sell used cars online.
And when the agent gets stuck, it actually calls a human.
and the human will coach the agent through.
Now, the magic of that is not only does it unblock the agent,
but of course the agent then captures all the traces and learns from it.
Like, that's a really interesting mental model.
It's either a knowledge gap or a data gap that you have to give the agent,
and the next time it shouldn't have to call you.
I love that example.
Basically, the takeaway here is you need to start thinking about every function as an agent loop,
and the job is to figure out where it gets blocked,
where it goes wrong and give it more context, more insight, more direction, basically.
That's right. That's right. And then hopefully a lot of your day-to-day work, you know,
when you come up with a new idea that works, the kind of implications of that idea,
if it's a product, you know, there's marketing work, there's sales work, there's product
marketing, there's communication, there's legal, all of that should be largely handled for you.
And your idea, you know, your job is to go take a hike and dream the dreams and come up
with the next hill to climb. And this begs the question a bit of just what will separate the
companies that win in this world where AI is kind of doing a lot of this. I imagine part of the
answer is the human in this local maxima coming in with a better idea. Is there anything else that
you think becomes like a differentiator in this world where AI is doing so much of the work that
humans are currently doing? I mean, I think one thing that's under discussed is that it's unclear
that the sort of competitive equilibrium that exists in a lot of industries will really change.
You know, so let's say Pizza Hut and Dominoes and Papa Johns and Roundtable all get a data center of PhDs.
And, you know, they're all going to either adopt it or have a CEO change in adopt it.
So it'll be a rocky period and there'll be some, you know, relative shuffling.
But I think that they're all going to embrace the new technology because most companies do.
I don't know that one of them is going to have 99% of the market.
So I think kind of what's under discussed is that, yes, in the near term, I think there'll be winners and losers based on adoption of the technology.
and kind of how ambitiously you adopt it.
But I do think there's a lot of industries
that will sort of maintain their current competitive dynamics
because they're not intelligence bound.
I think the most useful question to ask yourself
as a founder's CEO is just,
hey, if we assume these things are infinitely intelligent
and astonishingly cheap,
how would we reorganize the company?
Because that's where we're going.
Kind of along those lines,
you have this interesting take
about this kind of split that might be coming within companies
between these generalists and specialist and how AI plays into that? Talk about that.
Yeah, well, I think that there's so many interesting things that this touches on.
You know, one is the question of open weight versus frontier. So I'm sure, are you familiar with kind of Pareto efficiency?
I'm sure you are. Please explain.
Yeah, so Pareto efficiency is just, you know, for price performance, for example, what is the kind of, the efficient frontier is what's considered the optimal tradeoff of, you know, a unit of performance for a unit of price.
And, you know, are you sort of, if you're along that curve,
you're always paying the rational amount for the performance.
And what's interesting is that frontier models are actually irrationally priced
in that, you know, first of all, mythos is infinite dollars a token.
You can't use it.
But if you look at even something like Fable 5, you know,
for one IQ, conceptually one IQ of extra intelligence,
you're paying 100x more than Opus 4.8.
So it's not rational, but I think there's a lot of jobs in which
you have unbounded upside, like drug discovery, you know?
And if that one IQ point lets you discover the next, you know, statin, it's a trillion-dollar
outcome. So it's sort of rational to pay for the highest intelligence in these types of jobs
and industries. Now, on the other hand, I'm going to pick on, you know, maybe legal. There's perhaps
only so much upside to be had in legal or finance. And for those jobs, you actually do want to be
very Pareto-efficient and probably pay for, you know, good performance at a good price,
not infinitely priced infinite potential upside performance.
So I think what we're going to see is a split between job functions
that demand kind of mid-IQ intelligence,
and those will often be open weight,
sort of biased with reinforcement learning,
things that make the models even cheaper and more performant for a narrow job,
along with incredibly quote-unquote expensive but performant frontier tokens
for sales, support, research,
engineering. So I think you're going to end up having both architectures. And we can touch on this in a
little bit, but I do think there are these sort of comparative advantages amongst
models amongst model families and then also amongst, of course, individual models that we're
seeing more and more of. It's not going to be one or the other. Such an interesting insight.
So just to make sure I understand what you're describing here, you're thinking there's going to be
this split between kind of within an org of function and model where specific functions
that have a lot more upside and potential leverage,
go for the frontier models,
and you describe these kind of product sales, engineering, research roles.
And then for other functions, you don't need mythos.
You don't need Astra, I think.
Is that the latest one coming?
And so it's both, you're saying the AI doesn't need to be the frontier model
and the people don't have to be the smartest people in the world
to do really well in that world.
Yeah, and I don't want to be diminutive.
Like there's extraordinary people in those job functions.
I just think that they're bounded upside problems that they work on.
You know, you can only kind of close the books correctly.
You know, you can't close the books 100x better.
So, yeah, that's exactly what I'm saying.
I wonder if it's connected back to that discussion we had earlier about it's verifiable.
If it's a lot more verifiable, you don't need the frontier model versus, I don't know, the potential upside.
I'm not sure.
I mean, I think for a verifiability is a good question.
Because I think for like a drug development company, you have infant.
it upside, it is verifiable. But closing the books is also a verifiable problem, which has limited
upside. I think the question is really how much upside is there and how hard is it to calculate it?
Like, here's a nuance. Customer support, a customer may call in and report a bug. That bug may actually
be the first breadcrumb to a thing that changes our entire organization. And if the CEO was on that
call or the smartest person, they could follow the trail. But if we actually have this, quote,
unquote mid-IQ generalist than not,
that actually makes the case for as a basket of problems
always use frontier intelligence.
And I can, of course, make the case for the mid-IQ basket as well,
which is simply that we've crossed an intelligence threshold
for almost every economically useful problem
and anything beyond that threshold is simply waste.
Yeah, and like I think people,
the point people forget is that the models that are not the frontier models,
they were, like, that was what the frontier was,
I don't know, six months ago,
and we were so impressed and we loved it.
It was like, holy shit,
they can do all this.
And now just because there's something better,
we don't give those models as much credit.
You're right, because it's sort of like,
this thing is so crazy, you know,
this is AGI,
and then a day later,
it's like the old thing
that you throw in the dustbin.
So kind of along those lines,
I hear people jokingly call you a model Somali.
Tell us with your Somalié credentials,
what's kind of like the current state of the model art?
What is each model great at?
What are each model is terrible at?
Yes, well, as you know, the secret of every Somali is 10,000 hours or maybe 10,000 bottles.
So I think that the secret of being a model Somalia is just using them all.
I push myself really hard to ship something with every new model that comes out.
And I think you learn so much.
You know, I think for people who believe the models are commodities or totally fungible,
you just haven't actually used the models.
And, you know, for example, in the last few weeks, I've been obsessed with Quinn 3-8 Max.
Quentin is an awesome model.
It's very good at long horizon tasks,
and it's actually really creative.
It's a great storyteller.
So I've been using it to create these impossible documentaries,
mostly of planets of the Star Wars universe.
I did Tatawine, which turned out great.
I did Best Bin last night,
and it can just work for four or five hours.
It tells a great story.
It generates all the video using the mini-max model via foul,
generates audio via 11.
it actually like directs the movie, the five-minute movie,
and that it like cuts all of the clips in,
it overlays it, it watches it.
It's just extraordinary, you know?
And that's just, it's got a totally different shape than GLM 52,
GLM 53 just came out,
which I used for a bunch of product work.
It doesn't have a vision component.
And it's sort of like this neurotic PhD you put in the corner.
And they both have the role, right?
This is a little bit of the kind of these tension of models.
It's not that one is ahead of another,
one is more intelligent,
one is sort of has a mind that's shaped in one direction, perhaps creativity and openness for
Quinn and others that are shaped in other directions like, you know, neuroticism and precision like
GLM 53. So that I just make something with every model and that's how I build my intuition.
How important is this habit do you think for people? Because I hear a lot that it's really important
to be using these models. And kind of a secondary question is how do you come up with what to do with
these models because a lot of people want to try these things.
They're like, okay, what do I do?
I know. Any suggestions?
Well, I think almost all of us have got, you know, the most insufferable thing for
a long time was your app idea friend.
You know, every time you went to have a beer, they're like, let me tell you my app idea.
You're like, ah, here we go again.
Like, we have got to be the app idea guys now.
And all the silly ideas, actually, especially the silly ideas, because those are the ones
that often have the most alpha are the ones that we should all be building.
So I probably got, you know,
two dozen apps that I've built. I've got one or two large apps that I iterate on. And I think
that if you don't have a chassis on which to like with which to use the models, it's just really
hard to come up with an idea from scratch every time. So I'd say like work on something. It's actually
better if it's not important with a capital I and then keep finding new ways to invest in it and
add to it with a model as a kind of tool rather than as a goal. Does that make sense?
Yeah. Like maybe even zooming out. I've been thinking more and more one of the most important
habits to build right now is to whenever you're about to do something, ask yourself, how can
AI do this for me?
Totally.
And I'm visualing this like input to response, you know, like the whole idea of there's a space
between input and response.
Meditation helps you think more deeply before you respond.
And I feel like the trick now is insert in that moment.
How can AI help me with this?
Yeah, no.
I think that's, that's, I mean, I'm also a long time meditator.
We should talk about a lot if you like.
But yeah, I think that's right.
I think in our day-to-day knowledge works,
Sometimes it's less obvious to me.
I guess my mind is I've always been a consumer product person.
I love products.
So for me, it's easier to think of a new feature to add to my DJ streaming app or, you know, my sort of Google Reader for X that I use than it is to kind of find a part of my life to automate.
But you're right.
There's some fun examples.
You know, I posted about one a few weeks ago where I had my laptop transcribe everything that was happening in the kitchen.
And then it would award or detract screen time from my son's iPad, depending on whether he was.
as being good or bad.
So it was like a fun little social experiment.
It also had a fun outcome,
which is that he recorded a video of himself saying,
I love you, dad, over and over and put it next to the mic.
To hack the metrics?
To hack the metrics.
So yes.
So yes, anything becomes a measure.
It's no longer useful.
But it was just a cool little social experiment.
I think those things are super fun.
That is hilarious.
And so one of the measures was how often he said,
I love you?
And I was going to give a more street time.
Is he saying things that are possible?
positive and pro-social or negative and antisocial.
And, you know, saying, I love you is very pro-social.
That's so funny.
I had a friend who built this little device that measured how often he and his kid laugh throughout the day.
Oh, that's nice.
Yeah.
He hacked like one of those limitless pendants to do that.
And then they just look at that metric every day.
Isn't that so?
And this is what I mean, you know, man.
Like, I think we spent a lot of the time on the show so far really, like, intriguing,
talking about productivity, job loss, kind of all these like heady important topics with a capital I.
but what you just described how often you laugh,
like that's not a startup.
That's probably not an economically consequential idea,
but it is for like the quality of our life.
And I think we tend to think that happiness is fixed,
but what if it's not?
You know, if you and I were doing jobs 100 years ago,
like what would our jobs be?
I promise they'd be less cool than they are right now
and maybe 100 years from now,
they'll be that much cooler.
So I think that the thing that gets often missed,
and this is why I'm a fan of Claire and others,
is just like, how can this thing add texture
to our human lives, even if they don't have economic consequences.
Yeah.
Along these lines, I saw somewhere you have this really interesting take that, like the big
opportunity, maybe just in consumer, but broadly is this idea of loop, make me happier.
Yeah.
Talk about that.
Oh, yeah.
I mean, I think that we believe that people want to be more productive, but they don't.
I think more people want to spend time than save time.
There's a reason the biggest products in the world are kind of entertainment and social.
So we get at the heart of how do we sort of deliver the value to the consumer?
I think for most consumers, you know, sometimes I tease and I say it's like the Instagram
AI user versus the XAI user.
The XAI user is like, you know, fearful of being outside of the permanent underclass,
is really opinionated on GLM 53 versus Kimmy K3.
Like they're just so pilled.
And then the Instagram person is like, oh, this is like a better Google search, kind of.
It's cool.
You don't get what all the hype is about.
So I think that a lot of the, and it's really a product design.
failure, we have the capabilities to radically transform people's lives. I mean, Lenny, in many ways,
we spend 40 years building a technology that enables better spreadsheets, right? We built this like
technology that extends our intellect, but nothing to extend our soul. And I think that we have a little
bit of a spiritual hunger, especially as a lot of these cultural institutions have gone away that
fulfilled that, especially in the rest of America, you know, where you don't have as many hot yoga
classes and Pilates and fasting and Friendsgiving. So I think that the opportunity for this technology is
like, hey, the basics of consumer need, how do we feel more connected, more loved, how do we
make progress, how do we have fun? Like the things that we all aspired to, the basics, how do we
apply the technology to those areas? That's what I want to see more of. And again, I don't
think it's a model or a capability challenge. It's just a product design challenge.
I love this so much. We talked about this idea of loop, like, grow my business, loop,
find any more sales, loop, close support tickets. But the way you're describing here, I think
you, the way you had my notes here, just like, Loop, improve my health or
Loop, make me a better friend. And there's no reason the AI can't just think deeply and
hard about all those things and figure out a way to actually do this. Yeah, and also, you know,
look, there's a, we have to dial this in, but I think there's a way that AI can sort of
challenge you, can push you, can be disagreeable. This is also why I think startups are
advantaged over incumbents. You know, the idea, those 1,000 Google committees who would
roll in their graves at the idea that they're going to release a model that's
disagreeable or God forbid it should be like sexually suggestive or but guess what those are all parts
of human existence. So I think exploring the kind of uncomfortable parts of our social existence are
things that startups are uniquely set up to do. And I know you spent a lot of time investing
consumer companies. What I'm hearing here is this is a big opportunity for consumer businesses to
basically build a app product that is exactly this loop around and prove my connections with my
friends and family. I think that's right. And you know, I think the thing that's held back
consumer so far a little bit. And it may be held back
is too strong because if we kind of
put this into iPhone terms, we're in
iPhone 2010, right? What is
iPhone 2010? I think it's pre-Arb
pre-Watzap, pre-Uber,
pre-all the important kind of
consumer companies.
So it is early days, but what's held us back
is, I think, three things. One is that
the models have been expensive. So if you
want to do a kind of free-to-use product,
that hasn't been easy.
The second is that
we've kind of had an interface problem, like
Chat makes sense if you're the highest agency person in the world, which is Elon and Sam.
But for the average consumer, like, their ideal interface is TikTok.
So we need to find something between chat and TikTok.
And then the fact that the technology has been so much more focused on productivity than things like, you know, human connection and entertainment.
I think all those things are kind of up for grabs.
Like the open weight models mean things are way cheaper.
I think that we're starting to have conversations about things like Loop make me happier.
And I think that founders like Eugenia, who you should have on the show,
she's tremendous, are thinking really ambitiously about user interfaces.
Brian Chesky from Airbnb, I think he started a foundation lab,
focused on next-gen user interfaces.
So I think all those problems will get solved,
or they're at least in a better position to be solved than they were two years ago.
I want to come back to the whole space of consumer and AI and things like that.
But I want to follow this thread a little bit more about just the optimism around where things might go.
there's a lot of fear and worry about the future as with AI and just generally.
Mark Andreessen, when he came on the pot,
had this really interesting take that AI came just in time to save us
because population is declining, productivity is going down.
There's all this war climate change and all these things.
And we would be in big trouble if I wasn't here to fill that gap.
Talk about just kind of your bigger picture perspective on why you think maybe people are
underestimating the positive and the optimism around AI?
One, I think it's a potential for it to be a sort of emotional, spiritual interface on which we can
kind of get leverage and explore aspects of ourselves that have been really buried.
If you look at the kind of effect of the Industrial Revolution, it's that there are these
scale advantages which are insurmountable.
And as much as obviously I'm very pro-capitalism and I love the economy that we live in,
I think that centralization, it sort of discourages the individual in some ways.
maybe detracts from their identity. So I think one of the really magical things is this is a technology
that really amplifies our identity, our agency, it kind of unbundles skill from desire, for example.
If you want to make music, you can make music now. You don't have to know how to play the piano.
If you want to be a programmer and make software, you can make software now. So it really amplifies
our individuality. It allows us to explore aspects of our lives that we were never able to explore
before. And just in terms of the nuts and bolts, like, we have been in this sort of morass of
2% GDP growth. Like, who said that we have to be there? Why can't we be 10 or 15 or 20%?
And this is a technology with which not only can we dramatically drive productivity, we can
dramatically drive ambition. Like, think of the, maybe this is a caricature, but the 1950s
and 1960s, we believe that we could do anything, right? We were coming out of World War II
or the entire economy, the entire world mobilized in a way that we didn't think was possible.
And what on my theory is, Lenny, is that, like, when the stakes are high, we are awesome.
When the stakes are low, we are at our absolute worst.
And in a lot of ways, I think the world we lived in five years ago felt like a low stakes world,
which is why we kind of collectively had a lot of these, like, side projects as a society,
which weren't necessarily productive or making any of us happier.
And now you've got, you know, it's not just Elon doing everything he's doing,
but I think everybody feels like they're climbing the ambition ladder.
You ship your bad ideas so you can discover your good ideas.
and if you want to, you know, build software, great.
If you want to build a bridge,
you don't have to be a civil architect
to know how to do that anymore.
So I really think that we have the makings
of a sort of dramatically happier,
more fulfilled, more productive society.
And, you know, and yet we're here talking about permanent underclass.
I love all of that.
That all feels so right.
It's so hard to really believe that.
But if you actually look at how things have gone so far
with the rise of AI,
unemployment's down, people are making a lot of money.
You know, obviously a lot of people are struggling.
There's a lot of downsides, data centers causing problems for people, things like that.
A lot of issues.
But it feels like as an economy and as a country feels like things are going well so far.
Like they just almost like cured some kind of cancer the other day.
So yeah.
Yeah, you're right.
Moderna just did.
I mean, the fact that Dario can write a blog post and say what happens when we cure every disease and then we debate it as a serious topic, like what world are we living in here, you know?
I also think that we're collectively worried always, like, you know, the kind of these abstractions, the world, the average worker, the middle manager, the person who lives in the vicinity of a data center, these are abstractions.
But our actual lives seem like they're getting more fulfilled, we're more capable, we're more empowered.
So I think that's also something that the revealed preferences tend to show how people are experiencing it individually and the stated preferences tend to show how people are sort of observing it or believe it's playing out society.
You know, if you ask people if they want a data center in their neighborhood, most will say no.
But if you ask them if they use chat GPT today, most people will say yes.
So that's kind of the dissonance.
The obvious issue is just the PR around AI has not been great.
There's a lot of fear-mongering.
Thoughts on that, what's going on there?
Do you think that all change?
The most important thing that we can do with AI to change the kind of conversation around it is make important things cheap.
There's two things that are extraordinarily important in America that have only got more
expensive, right? Healthcare and education. If you look at health care, 45% is administrative.
So if you take a lot of that administrative burden out, you can actually see deflationary
healthcare costs. Also things like curing every disease, that sounds awesome. You know,
GLP1s also obviously not an AI thing, but I think is a reason to be optimistic about
deflationary health costs. And then education as well. I think education now has the strongest
form of competition, sort of traditional education that it's had in 200 years. And I think it's going to be
very, very good to kind of unbundle learning from institutions. And also, by the way, like, status from
credentials. You know, like, you don't need a Harvard degree. You just need a Git. And that's pretty
cool. I saw Open AI recently slowed down their AI development. They paused their RL kind of
phase on their latest model because of what they're seeing. So that's obviously a big concern for
people just how fast and smart these models get any thoughts on just that.
That's like a big shift now instead of race ahead to the fastest best model ever.
Okay, we actually have to slow these things down.
That feels crazy.
I mean, without commenting on Open AI specifically,
I think that maybe I'm a little skeptical on some of these things
where I think the kind of the aura that Anthropic got from having a model that was too
dangerous to release was extraordinary.
And maybe they had a GPU shortage.
Now, maybe it was, you know, the capabilities were more advanced.
and they actually wanted, you know,
maybe they actually wanted to keep that proprietary model internal
to extend their own lead.
So I think there's a lot of sort of confounding factors
that would cause you to pull back a little bit.
Look, I do take the points about offensive cyber seriously,
which is we should harden all of our systems
before we make them trivial to penetrate.
But I think the sort of concept of the model
that's too dangerous to release,
it kind of conflates marketing, inference capacity,
and then also economic considerations,
like do you want to externalize your competitive advantage
or use it to make yourself better?
Yeah, I always think about that
when I have folks from Anthropic and Ovan, the podcast,
just like how an advantage they have when they have the best model.
It's crazy, right?
Just like, that's a loop right there,
just have the best model for longer
and they can move so much faster.
It's crazy, though, you know,
to take the other side for a moment,
like it felt like Anthropic was unassailable
and now opening eyes had an amazing six months
and open weights are also ripping.
So despite the like the sort of scary concept of this like, you know, supremely intelligent
model that's totally proprietary to one company, so far the kind of industry trends haven't
played that way at all.
Yeah, like Grockbot just came out of nowhere and is now like the most amazing AI kind
of assistant tool.
I'm just hooked on it.
Oh, man.
I mean, we should talk about the personal agents thing.
Like actually the three big products that I love here, GrockBots totally nailed it.
And also the model underneath it is awesome.
right, they came out of your right, out of left field.
And that's, I know a lot of the good work the cursor team did.
I think chat GPT work.
It's kind of buried in the UI, but it's really, really good.
It's one of the best products they've released.
And then there's a startup that's really getting some buzz called Instinct,
which has made some more aggressive and interesting tradeoffs,
but all in the same domain.
That's amazing.
I don't know if it was a strategy for someone tweeting this vague tweet about how awesome it is.
And everyone's like, what the hell are you talking about?
That was really effective.
because I don't get that.
Chat, GPT work.
The episode that will come out right before this
is the PM in charge of that, Tara.
Oh, really?
Yeah.
Oh, man, they did such a good job on it.
It's really, I don't know how much you use it,
but it's really well done.
What is it better than co-work there?
Is it that it runs in the cloud?
Is that the big differentiator?
It runs in the cloud.
It does a good job of kind of cashing browser credentials,
though it's not as aggressive as GROC or instinct.
and it also, the remote feature,
it's got the full duplex voice mode.
So you can actually just call it
and conceal all your threads
and you can just talk to it
and say, hey, what's happening
across all my coding agents,
across this, can you change that?
So just because the full duplex voice is so good,
you really feel like you're calling your assistant
who knows everything that's happening in your world.
Whereas with GROC, it's a sort of one-way transcription, right?
Or with some of the other assistants, it's a text.
So the voice plus the kind of model
that can see all threads is really well done.
Awesome.
Okay, I'm going to come back to this AI system, consumer stuff,
but just something I wanted to kind of close a threat on.
I feel like there's in terms of jobs and economy as a result of AI,
I see it almost as the spectrum of,
there's like the Dario end of the spectrum of 50% of knowledge work will be disrupted
and will have going to have massive unemployment to like the SACS,
David Sacks spectrum of like, it's going to be incredible,
jobs are going to be fine.
So far everything is pointing in the good direction.
clearly or closer to the SAC's direction.
Is there anything else just along the lines
that you think might make people feel better
about jobs in the future?
I mean, I think that the entire trend of human existence
has been that our desires grow faster
than our ability to fulfill them.
If you look at the things that are expectations today,
they were unimaginable luxuries 500 years ago,
even 50 years ago for things like therapy, right?
Or things like antibiotics 100 years ago, right?
I mean, it didn't matter how rich you
were you simply didn't have access to it.
So I think we're underestimating human ambition, human desire.
You know, people are going to be mad that they don't have a vacation home in Mars in 20 years,
like really mad, like this really mad.
They'll be seeing it on Insta and be like, come on, babe, we got to like work harder and make this happen.
Every CEO is going to want to build a much bigger company.
So I don't think already it feels like we're living a much larger form of sort of human existence
than we could have imagined 100 years ago.
And there's no reason that trend won't continue or accelerate.
This idea of ambition, I'm glad you brought that word up again.
It's something that's coming up a lot on this podcast that not only is AI making it easy to be a lot more ambitious,
it's almost making us have to be more ambitious because everybody else can just do all the easy stuff now.
And now it separates us.
It's just how big can you go?
Okay, I'm going to make a personal website.
Okay, it's cool.
It'll be this white, simple background.
No, okay, I'm going to make this 3D game where you have to like walk through a world and discover all the things they do.
like everything is just getting more epic.
Thoughts and just this idea of ambition becoming a bigger, I don't know, skill and habit.
A lot of things get conflated because when you and I say ambition on this pot,
I think people have a very specific idea of what that ambition is.
Admission to be a founder, ambitious to build a beautiful software product.
Like those are types of ambition.
But there are other types of ambition.
Let's talk about creative ambition.
You know, when you're five, nobody says, Lenny, you're good at painting, but you're bad at drawing.
You know, you just have an ambition or a desire to make something.
thing and you make it. Like that's something that's very unique and can now actually be encouraged.
You know, think of very local ambition. So, you know, they have the NHS in the United Kingdom.
I think it's this sort of treasured institution that's not working well. Maybe the way AI shows up in
their society is making like the NHS as good as the iPhone, right? That's very specific and local
to them or simply the ambition to be more connected to our family to be more present parents.
So the ambition doesn't have to be sort of ambition in the narrow economic sense. It can be really
anything that we want to do more of and who doesn't have that in their bones.
Yeah, that's such like my example is so dumb now that I think about it.
Like the, it feels like the thing we have to unblock in our brain is like, okay, AI, solve
cancer.
We're not, we're not like, like, that's where we can start to think now.
And it's so unnatural to us, especially as product people that always have to think about
the MVP and the constraints.
Now we have to think big.
Okay, what can, what's the big for what's the 10x, the thousand X version of this?
Yes.
I know, right?
In a way, we have to think small because this.
thing that we've, our whole lives been built around how precious software and intelligence is,
and now it's totally not precious. Like, that probably will be a harder change for you and I.
Yeah. So like all these new little habits. I think a lot about on the Claude Co team, they have a
principal. You know what's better than me doing it? It's Claude doing it. And that just created
this habit in everyone on the team. How do I help Claude do this thing for me? And I feel like
that's a thing we all have to start to build in our head. And Grockbot's really good at that.
Like, not an investor, not, no affiliation, but it's just like so simple and good at the stuff.
Also, I think that there's so much learning that happens through doing.
You know, it's funny, if you look at the number of people that are talking about vibe coding
versus the number of people that are talking about their projects, people are a little embarrassed.
I'm a little embarrassed to talk about a lot of my projects because they don't seem important
or substantial enough, but so much of it is learning through execution or shipping or being fulfilled
through execution and shipping.
Like, I don't think we can underestimate that either.
I have a guest post coming together from someone to,
Google that works on a lot of their lab stuff.
And I don't want to give away the goods, but just broadly her concept is that building is now
the new reading where you build to learn and infuse and experience.
And it's totally okay for most of it to go thrown away because that's still building your
muscle.
So well said.
Yeah, it's building as an activity rather than an outcome, right?
Yeah.
Which I think a lot of people feel bad.
I shipped all these things, but no one's using.
I never use it.
And I think that the key here is like, that's actually okay, and that's totally fine.
Oh, man.
I mean, and it happens in every other domain, you know, like I make a DJ set and like three people listen to it and I listen to it a hundred times.
And it's like, it's very fulfilling.
It doesn't matter.
We're going to talk about your DJ stuff later.
Okay, okay.
Okay, let's come back to consumer stuff.
So you focus on consumer at A16Z.
What's kind of like, what's happening in consumer these days?
What's kind of like the landscape, what are you excited about?
So I think there's three big areas.
were very early, as we kind of discussed, you know, the labs have done a good job,
but there aren't as many sort of independent mass market consumer products.
Coding agents are awesome and I think a total lightning bolt.
You know, I think it's easy to say most people don't want to make code,
but the big change in my thinking is that coding agents are a way to interact with the world generally.
And you've seen a lot of this on X.
You know, people use Claude Code Code to edit videos, you know,
or Codex to create a game that they play with their kid on an airplane ride.
It's sort of this general problem-solving tool that consumers can use in very unique ways.
And probably the best example of a company that we've invested in is Wabi,
where it's sort of a platform for mini-apps, people can create them, consume them, share them.
So Coding agents is one big area.
I think that's important.
Personal agents, we had this credible moment around OpenClawe, but guess what?
OpenClau is a dev thing, you know?
And Hermes, of course, and MaltBook.
All of that is now getting distilled into mass market consumer and enterprise.
enterprise agents that people understand, which is what we discussed previously. And then the last is,
I'm going to call it entertainment that that doesn't fully do it justice. I think that it's a lot of
creative tools. You know, Sunna has done such an amazing job. It's companionship products. All that,
that entire area is, you know, uncomfortable to talk about. So I think it's underdiscussed,
but there's some huge fast-growing products there. So I think those are the three big areas that
we're watching right now. That's really interesting. Just thinking of these three buckets.
coding agents,
AI assistance,
kind of open club,
but much simpler
and easier and more reliable.
Sounds like basically
the three described there
that you're excited about
are instinct,
Grockbot,
and chat,
GPT work.
That's right.
And then Wabi,
I guess,
would fit in that first one.
It's like a personal
coding agent that can build
whatever you want for you.
Yes.
Yeah,
that's exactly right.
And then entertainment
is their bucket
with like AI girlfriends
and that kind of stuff for it.
Yeah,
those companies,
it's like crazy.
You look,
you guys put out these market maps
And like five of them are these different like.
That's right.
Though actually, to be accurate,
it's more boyfriends and girlfriends, actually, you know?
The majority of people using companion products are women that are in their 40s and 50s.
Interesting.
Okay, cool.
So those are the three kind of areas you think the biggest opportunities will come from.
And it's interesting that they connect to this idea of loop.
I don't know, make me happier.
Like they, yeah, these are kind of,
there's kind of like the jobs to be done for humans.
make me happy, make me healthier,
make me a little longer, that kind of stuff.
Yes.
Yes, give me a channel for my ambition,
a channel for my sort of fulfillment,
and then a thing to do when I'm not doing everything else.
That makes sense.
Okay.
The other question I have for you along these lines is
there are so many companies
and so many startups, so many products,
everyone's launching.
The speed at which companies and products are shipped
is like 1,000 Xing.
How do you think about durability in moats when you look at a startup?
Because a lot of founders get that question.
Everyone's getting that question.
How am I not a rapper?
What are signs that tell you this might be a durable thing?
Well, I think there's two important ideas.
One is something that Jesse from Decagon said, which I love,
and that is that moats are most often discovered, not designed.
I think it's really easy.
I've done this as a founder to get in your own head about, like,
hey, I need a business plan that survives scrutiny from MBAs and VCs.
I've got to have some really sophisticated, you know,
idea of what my moat will be.
And for that team, they just started shipping
and it developed over time.
Another great example of this is cursor.
You know, they were criticized a lot for not having a moat.
But it turned out that initially being a high NPS, DAU product,
was really good.
And over time, they captured all the reasoning traces.
They trained their own models, the composer won, one, two models,
and, you know, so on and so forth.
We know how that story plays out.
So moats can be discovered.
They don't have to be designed as wanted.
And I think the other is that we seem to have forgotten that the classic moats,
none of the classic moats are based on how hard it is to make the software.
You know, like we're not building self-driving cars.
Most of us aren't.
So it's network effects, it's scale advantages, its brand effects,
proprietary sort of data are what was historically called a cornered resource.
Every moat from five years ago generally is still a good moat.
We just need founders that have ambition in those directions.
We need more multiplayer products.
We need consumer social.
We need products that get dramatically better,
the more you use them like town, so on and so far.
So still read Hamilton Helmur and all that stuff still applies.
Yes.
Love his book.
Yeah, he's been on the podcast.
Yeah.
I feel like there's only five real business books in the world.
Every other one is in the business of selling business books and they're fake.
And his is on my list of five.
Are there any other on this list that come to mind real quick on the topic?
The two that are so obvious are high output management,
it, which is like, that is as good as it ever was.
And then Ben's book, you know, hard things is it was the first emotionally honest book
about business that was ever written.
And that's why founders love it.
That's why I love it.
Because you read it and you're like, wow, I'm not the only one that's, you know, anxious
and feels like a failure and can't tell anyone what I'm going through.
Ben went through it too.
Two of the most mentioned books on this podcast turns out, I'm not surprised.
So on this mode idea, so say your founder and you're just like, you know,
you're putting a pitch together, trying to pitch you.
or other VCs.
What's the best way to talk about a moat?
Is it like, can you just say, we're going to discover it?
We're not sure.
Nobody really knows yet.
Yeah, I think that we would happily take a bad
in a product that doesn't have a quote unquote moat or durability story
if it has, you know, a lot of momentum, a lot of craft,
a lot of, you know, sort of growing engagement.
It's actually the thing I've learned over the years.
I used to be very worried about people stealing my idea.
But I've learned that the big ideas are always supported by a dozen small ideas
that are invisible.
And even if somebody replicates your big idea,
they never see the small ideas
that make the big idea work.
So I actually think that there's some,
there's some just something special in the water
with certain products that make them incredibly successful
despite extraordinary competition.
I mean, look at Grinola.
You know, two years ago, it was really criticized
and I don't know that they have a super strong durability story today
and yet it is like beloved and dominant.
So I think, you know, you sort of,
I listen to like what the customers are saying more than, you know,
what the business book say.
I just saw Ram put out a report
of the fastest growing companies
according to their data
and granola is like number two or three.
It's a tremendous product
is that craft is really high.
Yeah.
And I think about that a lot these days
because there's so much,
like there's co-work,
there's shite chippy-work,
there's cursor, there's gropa.
And it's crazy how quickly
one can switch from one to the other.
And the underlying model
is not that different.
All it really is,
most of it is the harness
and slash UX.
of the product.
And so to me, that tells you
there's so much opportunity
in the actual user experience
being a moat
or at least giving you a lot of time
to find something that is durable.
100%.
And I think for the people
that are at the edge,
they pay for all of them
because they all have
the respective areas
of specialization.
Yeah.
I have many $200 a month plans
right now.
I know.
I know.
It's a little painful,
but yes, me too.
And I think Cursor has a $300,
$300 a month plan now.
So does GROC.
Oh, yeah, you're right.
Yeah, that was the Brock.
Yeah.
It's pretty with that crock-heavy.
R-IP, yeah, R-IP cursor.
I think they've transitioned away from that brand.
Something I've been talking a lot about is the distribution.
I call it distribution this new moat, but it's always a bit of moat.
But it feels like more and more, that is actually a massive advantage
because everybody is, there's like a thousand launch videos a day.
Everyone's launching, launch, launch, launch.
And really the ability to get your stuff into people's attend,
into people's feed, get them continue to be reminded your product.
It feels like increasingly is powerful and important.
Thoughts on the rising value of existing distribution being a big lover for growth and success.
This is so important.
And you know, I ask Chris Dixon about this because he sort of authored the famous
Come for the Tools Day for the Network.
I think the issue is that our entire generation of founders and CEOs were trained
on the theory of networks and network building.
And as a result, every network that exists today is,
is hyper-trained to ensure no one else builds a network on their network.
So I actually think that the sort of network effect has gone back to this grassroots,
like true word of mouth.
When somebody is getting a ton of mentions on X and on YouTube and on Instagram
and all these places organically,
that is probably the best form of the sort of third-party network effect that you can hope for today.
And actually, just like the Web 2.0 era,
unlike the mobile era where you had the app store,
you had growth hacking,
and you had all of these sort of, you know, little cottage industries,
we have to kind of build our own channels off of that word of mouth growth.
So in a sense, it's a, it's a purer growth problem,
but a harder one than we've had in a couple of product cycles.
And to get word of mouth, you need to build something.
I always think about Seth Godin's line,
build something remarkable, something that people,
that is worth remarking about,
which is basically, you know, build an amazing product that people want to talk about,
which is, you know, a very hard to do.
And it makes sense that because there's so much happening,
people are just going to pay attention to.
What are my friends using and saying is worth paying attention to?
Well, you know, here's the one thing I would say that.
Here's the hopeful point, which is I always say that nobody has a growth problem these days.
They have a product problem.
And the reason for that is, like, you can build such a wildly ambitious product in any direction,
you know, functional or emotional.
You can charge a lot of money for it.
So my challenge is like, hey, is it that you have a growth problem or is it a failure of our collective imagination?
you know, if we imagined our product cost $1,000 a month, $10,000 a month,
like what if our product was a software Birkenbag?
What would it have to do to justify that?
Okay, let's figure out how we build that.
And it comes back to the ambition question.
Yes.
And still, though, you still need some advantage to get in front of people to get it out there,
at least initially, because there's like a thousand things launching every day.
Imagine that's still a big opportunity and, I don't know, advantage,
which to me makes me feel like incumbents have a huge advantage.
They have the products, they can tell you, hey, go use Gemini.
And every time you go search Google, I guess, do you feel like that?
Do you feel like it's harder for startups now because of this distribution challenge?
I don't know.
I think it's easier because, like, Gemini, despite all the kind of heavy cross-selling Google has done, nobody would say they're winning.
You know, startups can build in directions that incumbents are uncomfortable building in, like everything we talked around companion, but there's many others.
That's true.
You know, prices can be pretty high.
Like people are open to paying 200 a month or in the enterprise.
They're open to signing a million-dollar ACV contracts without really knowing what they're getting.
So I think like the floodgates are open.
It feels like Christmas 2009 where everybody got their iPhone and wanted download you apps.
You know, that'll change at some point.
People will feel like they're done and they're tired and they don't want to try any more apps.
But the windows are open for now.
I think it's easier for startups.
That's a really interesting insight.
And you're lying about how it's not a distribution or growth problem.
It's a product problem is such an important one.
because if your product was that good,
people would talk about it and share it and use it.
And it can be.
I mean,
what are the wild social experiments that we're going to see
with this technology kind of intermediating them?
You know,
I think a lot about actually,
here's a fun example from a few years ago.
Have you heard of mischief?
Do you know mischief?
Yeah, yeah, yeah.
They're awesome, right?
There's sort of like this creative studio
that uses technology as their medium.
Very Web 2.0 in that way, actually.
Many of the kind of, you know,
the Ev Williams, the Kevin Roses,
that's what they were painters,
except technology was their canvas.
So they created this very funny product called Card versus Card,
where they shipped, I think, 100,000 people a debit card.
And then every day they would text those people with a location that they had to spend the money at
and they would put $100 on the card.
And everyone would rush out to spend the money and one or two would be able to spend it
and everybody else would get declined.
And it was just this hilarious social experiment that went hyperviral.
And for me, it was always inspiring in the world of fintech because it was like,
wow, why don't we build more products like that?
You know, money is inherently social, and yet all the financial products we have are so dry and personal and embarrassing.
I think there's a sort of similar moment happening in AI right now where we can build these wildly ambitious products that touch on many of our social nerves.
We just have to do it.
So let me follow that thread.
You get to see tons of companies both pitching you and also companies you're working with that you're investor in.
What are some counterintuitive lessons you've learned from watching the companies that operate well in F-16?
seeded.
Lessons that maybe go against typical wisdom, startup wisdom.
I'll tell you the biggest one.
And, you know, in the old days, which is three years ago, we would see a company.
And if what they were doing, trying to do is too ambitious, we would, you know, not engage.
Just too crazy, too complex.
You know, and implied by that is you wouldn't do a $100 million seed because just it's too
much money for almost any problem.
It's too much money for any person to actually manage.
it's too much money to build this sort of talent to absorb.
It doesn't make sense as an inception round.
I think today we're almost seeing the opposite problem
where an idea that's too small
is not something that we want to engage with
and you can talk about how you put $100 billion to work in the seed
productively.
Now, I'm not recommending you raise $100 billion,
but I think that there's this sort of no ceiling on ambition
is also showing up in how we're picking companies
and maybe how they're picking us as well
because when we invest, we tell every founder, like,
we're here to help you build the strongest form of your vision.
You know, Mark told this to me when him and I were talking about coming here,
and he said, Anish, the way we sort of told our story when we were raising our first fund was,
you know, we were going to the moon or we were going to leave a moon-sized crater in the ground,
and there was no other option.
That's sort of how we want to work with our founders as well.
I love that point.
So, like, can you get too ambitious?
Is there like a limit?
Obviously, you look at the, you know, the, you know, the,
team and what they're, but kind of the key lesson here is be more ambitious.
It's like the opposite of what used to be able, like, here's our, here's our wedge, here's
where we're going to go. What you're looking for is just how big is the idea? I mean, look at Adams.
How crazy is Adams, you know? I mean, what an incredible hero's journey for all of us collectively,
but also what they're trying to do is something that, you know, five or seven or ten years ago
would have felt insurmountable. And now it's like, okay, it's challenging. Let's see.
You know? Interesting. Is there anything else, anything else that has changed,
or I guess you've changed your mind about
around what you think it takes
to build a successful company these days?
I mean, I think that the kind of old wisdom
around consumer products have to be free.
I'm almost taking the opposite take,
which is let's think about consumer products
that are extraordinarily expensive.
I think every part of consumer discretionary spend
is up for grabs right now.
And I think are really useful,
because price is a measure of product market fit,
are really useful product exercises.
What is the Birkenbag,
10,000 a month,
thousand a month version of our product.
So I think expensive consumer software is something like new and important that we wouldn't
have thought about five years ago.
I love that framing because it just pushes you again to be more ambitious.
Yeah.
You mentioned Mark and you worked closely with Mark Andreessen, Ben Horowitz.
Yes.
What's one thing you've learned from each of those guys?
There's such extraordinary leaders, founders.
I mean, the thing that I actually feel so grateful to be a part of that they really
embody to their core, I think is a feeling of stewardship for the technology industry and for
really the country and the sort of maybe the Western way of living and thinking.
You know, and if you look at sort of a Ron Conway, you know, or Brook Byers, Tom Perkins,
there was this feeling, I think, of obligation to sort of leave it better than you found it from
an industry perspective.
And that sort of aspiration goes way beyond just being the best investor in the world,
though we want to do that too.
I see them both show up that way over and over again, where they want to do hard,
important things that don't directly benefit the firm, or at least not singularly,
because they're just sort of important.
You know, Ben has done a lot of that in the direction of the industry and Mark and sort of
the direction of the country, though, of course, both work on both.
Another really cool thing is just to see how I think Mark and Ben,
but maybe the firm a little bit,
has shaped our collective ambition as a founder community.
I think if you look at five or seven or ten years ago,
deep tech was deeply unpopular.
You know, it wasn't a high status thing to be working on.
It was very fringe.
And now it's become very popular, high status and mainstream.
And I think there's a lot of firms that have, of course,
pulled in that direction.
But I think that someone like Mark has been very full-throft.
to do support of working on sort of capital I important work in the national interest.
And all of Silicon Valley has changed as a result.
And you guys have had some big wins in the past couple of weeks, investing wise too.
Yeah.
Thank you.
Congrats.
Final question before we get to a very exciting lightning round.
What's your advice to product people who are trying to think about what they might want to shift in how they work, how they think, how they operate,
to be more successful in the future in their careers and with their companies.
Just make more things.
And I know it sounds silly.
I know everybody says it.
But just please, like, come up with a project.
You don't have to tell anyone about it.
It can be totally unimportant.
But use it as a chassis to use all the new models, ship things, talk about them, build your own intuition.
I promise you're one sort of slightly frustrating and then very fulfilling week away from being as pilled as anyone.
So you just got to use the technology.
And if not now, then when, right?
This is all of us got in the game to build the products we saw in our mind's eye.
And now we have a chance to do it.
So just please, please use the models, you know, and tell me what you built.
Text me, you know, tag me.
Like, I will reply and respond and engage with you and so will everyone else because we,
the magic of Silicon Valley is that it's a very positive sum mindset.
You know, it's sort of everybody is building on each other and vulnerability is really rewarded.
So I definitely would encourage people to use the models.
What's like a good heuristic, if you're doing this enough?
Is it like build something once a month?
Is it like some number of hours per day sitting, talking, building?
Anything that you think might help people be like, okay, you're doing a good job?
I mean, just ship something once a week.
And it doesn't have to be crazy.
You know, I mean, for example, when I was playing around with Codex,
I had it build a slide deck for Mother's Day for my wife
that pulled from my text messages,
it looked at my photo gallery,
it set some music to it,
created like a 20, you know,
slide deck of our relationship
and pulled some cool old text
from when I first asked her out.
It was a really nice Mother's Day, you know?
I mean, it wasn't important.
It wasn't something that I might come back to,
but it was shipping something.
So it can be that small.
I know that you're our mutual friend,
Nikiel Singhal.
You worked at Credit Karma with him.
He had a really good way of thinking about this.
He finds that people,
flip on AI and how they feel about it once they find some moment of joy that it had created for them.
And this Mother's Day idea is such a good example.
And so I think that's kind of a tip I always think about is just like what's something that just will bring you joy if this works.
What's something you can do for someone else?
You know, maybe that's a good starting point as well.
I love that.
Anish, before we get to a very exciting lighting round, is there anything else that you want to share anything else you want to double down on before we get into the lightning round?
I don't think so. I've loved the conversation so far. Me too. And with that, we reached our very exciting lightning round. I've got five questions for you. Are you ready? Okay. Okay. Here we go. What are two or three books that you find yourself recommending most to other people? Yeah. So, okay, conquests and cultures is my very favorite book. It's Thomas Soul and it just talks about how conquests have led to culture change in different societies around the world, sometimes positive, sometimes negative. I think to me it's just the best. I think to me it's just the best.
best historic view of sort of culture as the biggest driver of outcomes. And I've experienced a lot of
that as, you know, somebody who's born in Canada and moved here to America, which has a very
different culture of ambition. There's that word again. So conquest and cultures is great. Seven
Powers, you mentioned, is actually just an awesome book. I think it's a very intellectual distillation
about kind of, you know, moats and business theory and compounding advantages. I really like it.
you know, maybe the third is the one that Mark,
I actually thought that he was maybe punking me when he sent this to me.
Before I started, I said, Mark, are there any books that I should read?
And he sent me a couple.
And one was a book, a textbook called Increasing Returns to Scale,
which I think is Brian Arthur is the author.
It's an awesome book.
It's a slightly dense study of why things like software have such outlier economic effects,
but it really helps put things in perspective or help me
in terms of like, why does our industry work in the way that it does?
Why does our culture work in the way that it does, right?
Why are we so positive some?
I'd love to say that we're better people,
but I think it may be a sort of better system and structure we work with it.
Favorite recent movie or a TV show you have really enjoyed?
Oh, man, I watched trashy movies and TV.
I mean, we've watched House of Dragon, which is pretty cool.
Yeah, that's true.
I don't know, yeah.
Maybe it's not highbrow.
It's not important with the capital I, but it was awesome.
We love that.
And then I did see Odyssey.
I saw it in London.
I was there for a board meeting in an IMAX theater packed with people
drinking pints and having fun.
Amazing.
It was cool because it was just a whole,
the movie was great,
but it was just like a theater experience,
like a weird social experience,
kind of alone together.
Those are two recent ones.
I have not been able to get tickets to the Odyssey at an IMAX.
I actually have a Grockpot just watching the site constantly
and finding me good seats.
Perfect.
Perfect. They've got them
dumb capture, though, on the AMC website
that hasn't been able to get through.
Really?
It's like a tricky one.
It's a really tricky one.
Is it the like select the fruits?
Yeah, it's like you have to click
three different matching shapes,
which is like, come on, you can't do that?
Hopefully by the time this comes out,
I've seen it.
I think it's a few by guess in her own.
Like, I haven't seen it yet.
Oh, man.
Okay.
favorite new AI product.
I don't know,
favorite AI product recently
that you've given me joy.
Oh man,
I've spent a lot of time
with the personal agents.
I think GROC is okay.
I'm going to give it to GROC bots
only because it's just so unhinged
for it to be so ambitious
about sort of cashing credentials
and getting work done on your behalf.
Like I love it and I expect it from a startup.
But they actually are doing things
that I think no other sort of big company would do.
It's really, really well done.
It's a really thoughtful.
UI. It's got a really powerful foundation
model. I think it also is like, okay, wait, maybe this
is not a two-horse race on the sort of model side.
So I just think
the product is like fun and ambitious
and is sort of
taking risks that other products like that wouldn't take.
Two more questions. Do you favor like
motto that you often come back
to in work or in life? Oh man.
I've got one. It's
I learned this or I sort of, you know, this is
from my founder days, but it also is something
that's very true of parenting, which
is, you know, don't
discover things through painful experience
that somebody can just tell you.
So I unfortunately
have had a bad habit of sort of discovery
versus learning from somebody who's just a few steps
ahead of me and I find my children
have that habit too. What's one example of
something that you wish someone had told you?
I mean, for my kids, it's don't touch
the hot stove. For my
startup, it was like literally.
Literally. For my startup it was don't build a
product and a platform at the same time.
If you're going to be a platform company, build one of our first company
We try to build a sort of social platform for mobile games and be a gaming studio.
And, you know, somebody wise told me right away like, look, being a studio is so hard,
much less being a studio and a platform, pick one.
And we did.
And it took us here as to figure out we were wrong.
Final question.
Ask Ben Horowitz what to ask you about.
And he just said, ask him about his DJing.
He's very good.
And I went to your, I found your DJ site.
I don't know that you call it on SoundCloud slash Ill Science.
It's very good.
I'm just listening to it while I work.
Any tips for somebody that wants to get into DJ, any tools you found useful, any, I don't know, insights that might help someone become better at this.
Totally.
I mean, I think that this is why I love music models so much.
So DJing has always, I mean, I love DJ.
I've been playing for 30 years now since 95, actually 31.
Wow.
And it's an awesome way to kind of express yourself musically if you're not a classically trained musician.
You know, you select the music, you pick the record.
you mix them together so it requires some technical skill.
But now I think you can go a step further and just make music with the models.
And the best part is when you can come up with music ideas and have the models do the kind of strong form of them.
So I think music is just such a visceral, satisfying way to kind of, you know, experience and, you know, provide experiences in the world.
So whether it's DJing or making music, I'd just suggest everyone to do it.
I hadn't thought about how DJing has changed now that you have Suno and things like in 11 labs and all these things where you could just generate the music, not have to just,
spliced together existing music.
I mean, think of the history of it.
You know, you went from, okay, you know, first,
you could only hear music if you were there
with a person playing it on an instrument,
you know, recorded music on the phonograph.
The big change in music, actually,
from a medium perspective, was the cassette tape.
Because the cassette tape was really the first time you could create,
right? You could actually compose your own, quote-unquote,
album.
I think a lot of why music struggled in the 2000s is
the sort of that went away and we went back to broadcast.
And now that people are making,
music again, I think the music industry is going to be bigger than it's ever been.
Wow.
Man, so much disruption.
Anish, this was incredible.
We covered so much ground.
File question, how can listeners be useful to you?
I mean, show me what you're building.
Please don't be despondent.
Build something and then tag me, and I'd love to see it.
If you're interested in hearing more stuff like this, please follow me on X.
I try to kind of engage and follow back.
And otherwise, make sure you check out all the amazing folks in Lenny's
network. Claire is a star.
Lena's so, so good. And there's just so
much compelling content here. Nickell, which we talked
about? Nicol's the best, man.
That guy is everything.
Amazing.
Anish, thank you so much for being here.
Thank you, Lenny.
Bye, everyone.
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