Acquired - Episode 32: The Snap Inc. IPO

Episode Date: March 4, 2017

Snap! Acquired is live on the scene reporting from the "Super Bowl" of 2017 tech events: Snap Inc's hugely anticipated (and just plain huge) IPO. What does the future hold for this plucky “...camera company”? Will Snap's IPO endure as tech's most important picture-frame since the  2012 debut of Facebook, or is it destined to fade as just another snapshot? We debate! Sponsors:ServiceNow: https://bit.ly/acqsnaiagentsHuntress: https://bit.ly/acqhuntressVanta: https://bit.ly/acquiredvantaMore Acquired!:Get email updates with hints on next episode and follow-ups from recent episodesJoin the SlackSubscribe to ACQ2Merch Store!Topics covered include: Reference to our previous Acquired episode on Snap covering Facebook’s failed attempt to acquire the company in 2013, which goes deep on Snap’s origins and early historySnap’s busy years since: launching Discover,  Lenses,  Geofilters,  new Chat,  Memories, an  ads API, acquiring Bitmoji, and, of course,  debuting SpectaclesThe incredible document that is  Snap's S-1 filing (read starting from the  “BUSINESS” section on p.93)Snap Inc’s “unique” voting structureEvan Spiegel’s “CEO Award” bonus for successfully completing an IPO: an extra 3.0% of the company worth more than $600MSnap’s IPO pricing, first day of trading “pop”, and momentum carried into day two Introducing a new show section (for IPOs): Narratives!  Snap  is a “camera company"Snap's opportunity is  winning television ad dollarsSnap is a cult of the “product genius”Snap has a growth problem… and its name is Instagram (Stories)Snap has a cost problem: the (first?)  gross margin negative IPOWall Street to Evan: “we trust you… for now"Chris Sacca’s biggest email fail of 2012…And of course all the classics from the Acquired canon: waves, moats, flywheels, network effects, starting small and more!   The Carve Out: Ben:  The Bill Simmons Podcast with Ben ThompsonDavid: The Art of War, also Evan Spiegel’s Carve Out for 2013 :)

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Starting point is 00:00:00 People misuse the crap out of literally. And they're like, oh, he literally had him eating out of his hand. It's like, no, he didn't. He figuratively had him eating out of his hand. But last year, the whatever Merriam-Webster added an additional definition to literally to mean figuratively. So it literally means that sum total of everything that it means and everything that it doesn't mean. Welcome to episode 32 of Acquired, the podcast where we talk about technology acquisitions and
Starting point is 00:00:36 IPOs. I'm Ben Gilbert. I'm David Rosenthal. And we are your hosts. Today's episode is the Super Bowl for our world, the Snapchat IPO. It's been long awaited, highly speculated, and everybody's got an opinion, and they are not all the same. So we are recording right now on Friday, March 3rd, exactly 21 hours after trading originally started. Trading is underway for day two. And hopefully we should be able to get this out to you guys by probably tomorrow over the weekend and get some pseudo real-time discussion going here on Snapchat. Okay, listeners, now is a great time to tell you about longtime friend of the show, ServiceNow. Yes, as you know, ServiceNow is the AI platform for business transformation.
Starting point is 00:01:29 And they have some new news to share. ServiceNow is introducing AI agents. So only the ServiceNow platform puts AI agents to work across every corner of your business. Yep, and as you know from listening to us all year, ServiceNow is pretty remarkable about embracing the latest AI developments and building them into products for their customers. AI agents are the next phase of this.
Starting point is 00:01:51 So what are AI agents? AI agents can think, learn, solve problems, and make decisions autonomously. They work on behalf of your teams, elevating their productivity and potential. And while you get incredible productivity enhancements, you also get to stay in full control. Yep. With ServiceNow, AI agents proactively solve challenges from IT to HR, customer service, software development, you name it. These agents collaborate, they learn from each other, and they continuously improve, handling the busy work across your business so that your teams can actually focus
Starting point is 00:02:25 on what truly matters. Ultimately, ServiceNow and Agentech AI is the way to deploy AI across every corner of your enterprise. They boost productivity for employees, enrich customer experiences, and make work better for everyone. Yep. So learn how you can put AI agents to work for your people by clicking the link in the show notes or going to servicenow.com slash AI dash agents. All right, listeners. So as you know, we also like to try new things on the show. And we have a little bit of a format switch today, which we'll tell you about. One thing that I wanted to try is reading some of our iTunes review here on Acquired. So when you guys leave one that we think is particularly worth reading on the air
Starting point is 00:03:08 or funny or, I don't know, extra complimentary or something, we're going to read them. Kind of like the Bill Simmons mailbag, but for iTunes reviews. So here's one. They aren't scalpers that want to create fake problems or to short a stock. Well, thanks, Spencer Camp. We appreciate it. And here's another.
Starting point is 00:03:27 It's as if you are reliving the story with them as an insider. From Peach1987. Thank you. We appreciate that. Ben has been a real trooper here. He was post-surgery and now he's back. Great show. M-G-M-G-M-G-M-G-3-1-4-1.
Starting point is 00:03:44 Well, to whoever knows me personally and knows that I had knee surgery last year, thank you MGMG. We really appreciate that. Ben has indeed been a trooper. Yeah, thank you, David. You're welcome, Ben. Excited to talk Snap. So, if you like the show and and want us to read your comment on the air leave a review on itunes and uh we've also got a slack i just looked we are 475 strong of uh of people hanging out talking m&a ipos tech in general so much
Starting point is 00:04:20 great discussion on the snap ipo Shout out to everyone in Slack. Yep. Yep. And honestly, there's a lot of good content on this show that came from the discussion yesterday. So join us. It's fun. So without any further ado, Snapchat. Yeah. David, we were talking about this before the show, but we should really only spend a couple minutes, I think, on the history of the company. Listeners, if you listened to episode 12, a lot of you, I think, have joined us since then, but we talked about this what-if acquisition where Facebook made a $3 billion.
Starting point is 00:04:57 Yes. Made a $3 billion offer to buy Snapchat back in, shoot, I'm blank. It was the end of 2013, right? Time runs so fast anyway it was episode 12 for the you know as ben mentioned we're not going to cover the um the sort of all the story and drama around the founding of snap of snap uh which was then snapchat in the early years here but uh go listen to that episode I listened to it again yesterday to get prepped. And if I do say so myself, I actually think it's held up really well, even though the show has evolved a lot since then.
Starting point is 00:05:33 It's a good episode. We recommend it. Yeah, that was the episode. It's funny when you do these things that when you do something new for an episode, it sort of raises the bar and you can never go back down. And that was one of the episodes where David and I did much more research than we had previously done before and kind of set a little bit of a new standard for ourselves. So, you know, I like that episode.
Starting point is 00:05:55 I'm cursing it a little bit, but, you know, I also feel like it holds up. So that's sort of the that's part one of the Snapchat story. This is part two and we will in all likelihood have a part i think uh i think the only thing that we know uh for sure going forward is there will be more parts to this story it is not over yes yes so with that uh we pick up our story um for for snapchat in last we left them it was fall of 2014. And Evan and Bobby, the plucky co-founders, had fended off the previous year a $3 billion acquisition offer from Facebook. They'd launched Snapchat Stories. They'd hit 50 million daily active users. They just settled the famous lawsuit with their ousted co-founder, Reggie Brown, that we talked about a lot on the last episode.
Starting point is 00:06:48 Interesting that that has been a total non-narrative in the IPO. I think I saw one news story about him. Hey, it's settled. What's there to talk about? So things are going pretty well for the uh, for the Snapchat, uh, Snapchat founders, uh, and the company, um, fast forward through the next two years. Um, you know, it kind of would have been easy for them to say, Hey, like we're going to ride this gravy chain, but, uh, they have been pretty hard at work since then. They're not resting on their laurels. So since fall of 2014, in rough order, here's kind of what's happened
Starting point is 00:07:26 with Snapchat. They've launched Discover, which then became Publisher Stories. They launched Lenses. They launched GeoFilters. They launched a whole ton of new chat features, which are actually pretty cool. And I probably use that more than anything else on Snapchat these days. They launched memories, being able to save snaps, they acquired bitmoji, they integrated that into snap and they launched spectacles, which we've talked about in,
Starting point is 00:07:55 in hot takes in the past. Yeah. On top of it all, they're now a hardware company. Yeah. On top of it all, they're a hardware company. Now on the business side,
Starting point is 00:08:03 they've also been hard at work. Revenue has grown almost 10x over the past year. But they also, this past October, October 2016, they launched their ad API, which was a huge milestone that advertisers can now buy ads through partners and through agencies and buy at scale without ever talking to Snap. So huge, huge achievement for them. So, you know, I mean, you could sort of say that the freight train has been rolling down there in Venice Beach in Southern California. Yeah. And that revenue stat's interesting because in late 2014, that's when they they made their first dollar of revenue
Starting point is 00:08:46 so it's really only been you know just over two years and and now they're doing 400 million dollars a year in revenue and obviously all these multiples that we're going to talk about are are just you know absolutely bananas for any sort of comparable stock public market stories that you would tell about it. But in two years to go from not monetizing your users at all to doing about 400 million in revenue is quite the acceleration. Yeah, very impressive. But along the way, there is one thing that happens to foreshadow later in the episode here that we're going to talk much more about later um in the last six months uh their user growth has slowed and some say many say that that's a result of something else that happened in in august 2016 and that's instagram launched Instagram stories. So much
Starting point is 00:09:46 more to come on that front later in the show. But an important, very important moment in the last year of Snapchat's life. But undaunted, they proceeded with their much rumored IPO filing almost exactly a month ago, February 2nd, they publicly file their S1. Um, and, uh, and it's pretty clear when you read this document kind of right off the back, um, that this is not your ordinary dry, you know, SEC S1 filing. Um, you know, others have talked about this, including Ben Thompson, but,. But if you haven't gone and read it, we seriously recommend it. This is an incredible document. Whatever happens with Snapchat in the future, go read at least the Our Business section,
Starting point is 00:10:35 which starts on page 93. And we'll link to this in the show notes. And we're going to spend a lot of time talking about this document. It's incredibly compelling, concise, clear writing. And the personality of the company just bleeds through. I would say I think this might be a watershed moment in thinking about something we've talked a lot about on this show, but what is the tool of going public? you get to write this document and you get to speak directly to this huge audience base that especially for a company like Snapchat, you know, is not
Starting point is 00:11:11 currently your core user base. And it's a tool that clearly the company thought about it this way and is using it as such. Yeah. And so one like, for listeners who haven't read the S1, because why would you go read S1s? But Dave and I did. And the, there's, there's a point where they talk about how part of Snapchat's, uh, culture and ethos is that they're kind. And this is a quote, when we say kind, we mean the kind of kindness. Sorry. When we say kind, we mean the type of kindness that compels you to let someone know that they have something stuck in their teeth, even though it's a little awkward. Like, could you imagine reading that in an S1? Like, you know, and even Ben, you know, you said, why would, you know, why would you go read an S1? Like, I really think this is a document worth
Starting point is 00:11:58 reading for many, many reasons. Also the roadshow video. It's like an incredibly well-produced way that Snap really told their story. And I'm not totally sure if it's still available because I think they pull those things down after the IPO. But there's lots of little clips of it floating around. And it's not just your standard person standing in a conference room next to a PowerPoint narrating it for a bunch of investment bankers. It's really like a consumer grade, uh, compelling story. It's almost like something that came out of Hollywood cause it did. Um, so, uh, we'll, uh, we'll get to the actual IPO pricing two days ago in a minute, but sticking on the S1, the most surprising thing I think is just the nature of this document. But there are two other surprises in the document that I think a lot of the investor community wasn't necessarily expecting. And the first one is that
Starting point is 00:13:02 there's a unique voting structure for the common shares that are being offered in this IPO. And what's unique about it is you don't have a vote. So this has literally never happened before. Companies have gone public with dual class or even three classes of share structures that allowed management and founders to retain effective voting control of the company. And David, those examples are there's Facebook and Google didn't go public this way, but have modified to sort of have this dual class structure? I think they did both go public with those dual class share structures. And it's something they learned from is it the new york times yeah so historically a bunch of media companies have had this news corp has had it the new york times um and a bunch of others it was for whatever reason it was in
Starting point is 00:13:56 vogue with publishers and media companies you know at some point in the 20th century and tech companies have really sort of uh taken this tool and run with it. But this is like, this is breaking new ground here. So, you know, the thing about those other IPOs, Facebook, Google, even the media companies, like usually there's a 10 to 1 voting structure where each share of the founder's stock has or the CEO's stock has 10 votes to every one of the public stock. And there's a market for those stocks. So if the founders and CEOs sell the stock, then, you know, you can buy that with separate voting shares. And that's important
Starting point is 00:14:39 because, you know, not for individuals voting voting necessarily but like activist hedge funds activist hedge funds have made use of this to amass a voting block in a in a in a stock and then use that to agitate to try and get a a representative elected to the board of directors it's been a tool they've used so snap says and and for other reasons too to to like the carl icon um has done this with uh with apple and i think with ebay to to um advocate for a uh a buyback or a distribution more dividends or all sorts of things um and there's a view probably not unjustified that that's really an annoying thing that you want to avoid. Um, but you know, this is an extreme case of no, you get no votes,
Starting point is 00:15:29 not now, not ever. And what a, what a baller move to, to say like, Hey, you know, we're going to sell,
Starting point is 00:15:36 what is it like 19% of this company? Um, you know, and we think at this price point that even with no ability to have any influence, even if all of you get together on the future of this company, it's still going to be oversubscribed. Yeah. And what's crazy is it's not even just, um, there are actually three classes of Snapchat shares. There's what they're selling to the public. You get no votes. There's shares that existing
Starting point is 00:16:01 investors, VCs have in the company. they get one vote. And then there's shares that Evan and Bobby have, and they get 10 votes. And if Evan and Bobby ever sell their shares, then they automatically convert to the other investor shares. So there is one vote, but essentially it's set up such that if something were to happen to one of them and they've actually filed proxies with each other, this is in the S1. If something happens to one of them, the other gets essentially full voting control in perpetuity of the company. Wow. Crazy. So that's one.
Starting point is 00:16:39 And then the other surprise in there, and this actually I'm really surprised that this has not gotten a lot of press. There's this thing. I don't know if you saw this, Ben. This little thing called the, quote, CEO award in the S1. No, this is new to me. What this is, I have never seen this before. Evan Spiegel, the CEO of Snapchat, upon completion of the IPO on Wednesday, he got essentially a bonus of an additional 3, and the company essentially, you know, gifted him as a bonus for completing the IPO, another 3%, even after, after the dilution of the IPO. And so at the $17 IPO price, which we'll talk about in a sec, um, that's worth $625 million
Starting point is 00:17:39 that the company gave to Evan for successfully completing the IPO. Well, this is, I've never seen this before. That's a weird incentive. that the company gave to Evan for successfully completing the IPO. I've never seen this before. That's a weird incentive. I mean, it'd be interesting to see when, I guess once you already committed to going public, it sort of makes sense to incentivize the CEO before they can get the company to complete it. Why would his incentives not be aligned?
Starting point is 00:18:03 I mean, he owns 24% of the company, which at the IPO was worth almost $4 billion. But somehow, I'm sure it will never come out, but I would love to know how those negotiations went down. Well, it's him negotiating with the board or with the syndicate of investors taking it public? Well, it must have been everybody. But it has not gotten a lot of press and I'm quite surprised about it. I mean, I could imagine a situation if you have an external CEO come into a company and
Starting point is 00:18:35 you can incentivize that person by a bonus if they successfully complete an IPO. But this is where Evan's literally a founder and along with Bobby, the largest shareholder in the company. Very, very interesting. Yeah. So despite that, on Wednesday, March 1st,
Starting point is 00:18:55 two days ago as we're recording this, Snapchat prices its IPO. They price it at $17 a share, which is above the range that they'd indicated of $15 to $16, which is above the range that they'd indicated of 15 to $16, which is, there's a whole theatrics to this. You always want to price above the range,
Starting point is 00:19:11 but a good bit below what the sort of murmur on the street was for months before, right? People were thinking more in that, that a $20 range. Yep. Um, and,
Starting point is 00:19:21 and not that much higher. I don't remember exactly what it was, but, uh, not that much higher than the share price that they sold, and, and not that much higher. Don't remember exactly what it was, but, uh, not that much higher than the share price that they sold, uh, equity in their last private round at. Um, but, uh, but regardless, uh, that gives them a $24 billion market cap at pricing. Um, and then yesterday on Thursday, which yeah, you're right. That, that is an up round from their previous financing despite talks of that $14 to $16 per share range would have been a down round.
Starting point is 00:19:50 And that would have been kind of crazy because then you get – That would have been bad. Yeah, yeah. A whole bunch of recently issued stock options that are actually currently worth less than their stock price. So if that had been the case, then there would have been a lot of finger crossing that the stock did pop and that by the time employees could sell at their lock, when the lockup time ended, that it would actually be above the initial strike price of their option grant. But none of that's an issue. It actually did price above their last round. It did price above. And like we said said at a $24 billion market cap pricing opens trading yesterday. Uh,
Starting point is 00:20:28 and, uh, the market likes it. So 44% pop on the first day of trading closed the first day at $24 and 48 cents. Um, almost over 200 million shares were traded, uh, which is a lot. Um, and, uh, and the value, the market cap, uh, the valuation of the company at the end of the day, $34 billion. And then this morning, Friday morning, um, the market continues to like it. Uh, it's up another almost 20% trading in the kind of $29 range. So, um, so far, uh, a successful IPO, we have not had any Facebook like disasters. No. And they did take longer to, uh, to start trading yesterday, but that was by no means because of a, uh, uh, you know, technical hiccup like, uh, like with Facebook, but, um, you know, because actually the, uh, despite the fact that the IPO price was $17 started
Starting point is 00:21:25 trading immediately at, at $24. So, um, you know, the, the, the trade-offs there, when you look at who won and who lost snap left a good amount of money on the table, about a billion dollars on the table by not, uh, um, by not initially setting it in that 23, $ $24 range. Snap's syndicate of investors or bankers that took them public didn't get their cut of that billion dollars. But everyone that bought the IPO at 17 got to take advantage of that short-term bump. And realistically, we'll talk about this as we grade the IPO, but this all really accrues as value to Snap
Starting point is 00:22:05 because in getting this positive momentum, it's great for hiring. It's great for customers. It's great for the story around the company that they went out and had the initial pop. Huge. And that this, by all indications thus far, has been a quite successful IPO. It's going to be great for the company. But that said, you know, we're talking, this is a lot of mechanics here, uh, and one day in and one day in. And, um, even though we're, we're lauding the S one, it is still pretty, uh, a lot of it is pretty dry stuff. You
Starting point is 00:22:40 know, what we want to spend the bulk of this episode talking about um and the really interesting thing to think about is like okay you know what what happens next there's all this buzz out there right now uh people have all sorts of different opinions about you know snap is doomed instagram's gonna kill them or or evan spiegel's a once in a generation you know product genius where does the truth lie um and so that's what, what Ben and I have been thinking about over this past week. And we thought, um, we thought we're going to, the best way to do this is we're going to introduce a new section to the show that we might use for IPOs going forward. And we're going to call this narratives. Um, and, uh, and our,
Starting point is 00:23:22 our idea is that, um, there are really two narratives that are being told throughout an IPO. There's the, an IPO process. There's the narrative that the company wants to tell through their S1, through their roadshow. Um, and, uh, and, um, all of the, the statements that they get to make, uh, both written and otherwise. all of the the statements that they get to make both written and otherwise and then there's the narrative that pops up around it in the media in the investor community in the tech community everybody reacting to what's happening and so we thought we distilled what we think are kind of the
Starting point is 00:24:00 the three most important points of both the narrative that Snap has been trying to tell over the past month and the narrative that the media and the investor press has been telling. And we're going to talk about each of them and sort of judge how much we agree or disagree with them. We are. So let's start with Snap. You know, you read the S1, you watch the Roadshow video, and what immediately pops out, and this got tons of press, but I think it was just a brilliant way of positioning that the company took. You know, they say, you read it and it says, we are a camera company. They don't say we're a mobile company. They don't say we're an app company. They don't say we're a mobile company. They don't say we're an app company. They don't say we're a social network. Snap is a camera company.
Starting point is 00:24:50 What do you think, Ben? I mean, the first thing that came to mind, I'm reading a lot of the S1 cynically. So the first thing that comes to mind is, oh, I see, they don't want to be comped against Twitter. That makes sense. But the interesting thing you start to read more and more and more and and this is my my biggest takeaway from this whole thing based on the insane like let me just give a quick like uh snap at their 33 billion dollar market cap is trading at about 80 times their sales uh facebook ipo to like 28 times their sales. Even Twitter was like 56. We're just in like off the charts territory for what their market cap is relative to the revenue that they're doing. And when you start to peel apart, like why are they saying they're a camera company? The big thing that stands out here is that they don't want investors to buy this IPO based on the product right now, the social
Starting point is 00:25:49 graph right now, the growth rates in the last six months. They don't want to be priced on any of that. They want you to believe that they've done these incredible innovative things transforming what we think of as a camera and what we use cameras for and they want you to buy on the idea and and hold on the idea that they're going to continue to do that and reinvent the camera for the future and that they you know in typical evan spiegel snapchat fashion um they're they're unique and they believe that they are indeed a different and new type of company they're going to do things their own way and like who are you to to say what kind of company this is they're a camera company and you don't even know what a modern camera company looks like well this is what um you know, when I say this is brilliant, it's just it's such an unexpected and audacious statement to put out there that it it captivates you.
Starting point is 00:26:55 And then when you read through the S1 and you watch the roadshow video, it's very compelling how they present it. You know, the, um, sort of, you know, famously at this point, the first, you know, user manual for how to use Snapchat is the S1 and they go through and just really exquisite detail about all the product thinking, um, that has gone into how they've created Snapchat. But what it does, you know, and this is what I said when I when I introduced this, what what it does by positioning it as a camera company is it completely draws attention away from what heretofore and still is the narrative on the media investor and tech side of the aisle here about Snapchat, which is that they are a social network which is competing with the social network which is facebook and instagram and whatsapp yeah the other two things i want to say quickly about this idea and positioning of snap as a camera company is one it makes lenses um really interesting so lenses you, obviously it evokes a camera. Um, but lenses are the one sort of piece product feature that Snapchat has that Instagram doesn't
Starting point is 00:28:16 yet. Um, and what's interesting is, you know, you read through the S1 and I was, I was thinking like, okay, well like how, how many people actually use lenses? Um, and apparently, uh, a third of Snapchat users use lenses every day. Um, and that's what, you know, and you read through and all the technology investments and infrastructure investments that snap is making. A lot of that is going into, um, the technology powering lenses, which starts to make you think about, um, the next generation after mobile and, and augmented reality. And then of course their spectacles, um, you know, is snap kind of setting up, um, using the IPO and their S one to set themselves up as, uh, being positioned for the next wave in tech and putting a stake in the ground
Starting point is 00:29:06 that they believe that's going to be augmented reality oh man yeah it's super interesting to think about you know when they say uh you know snap is a camera company well like kodak was a camera company and then like today like is is apple a camera company or you know sony and samsung make the actual the the actual actual lenses that go in there so are are they the number one camera quote-unquote camera manufacturer in the world and you know i'd be a little bit more skeptical of snap saying they're a camera company and except that they have they actually do the full stack and making the hardware now of of uh, uh, of spectacles. And realistically,
Starting point is 00:29:45 those are probably, uh, OEM den by, um, uh, by the same folks that, that make the actual lenses and actual sensors that are in, in smartphones.
Starting point is 00:29:54 But as you continue to extrapolate that, um, so let's look at Apple as a camera company. We, uh, we crossed over from, um, camera company we uh we crossed over from um from like pure optics based cameras into hybrid optics and software based cameras like several years ago in the smartphone generation there's with such
Starting point is 00:30:17 tiny little lenses and sensors and they're they're so close to each other there's not a lot of like actual physics that that would produce um high quality images and other. There's not a lot of actual physics that would produce high quality images. And we have to do a lot of really tricky faking and post-production and software that the user is never exposed to. And that's suddenly, with the iPhone 7 Plus, become extremely visible with the fact that there's two lenses. They never expose the fact that you're switching from wide to telephoto. There's just this smooth slider into 2x. And the thing that it's really doing there is it's always in real time compositing a mashup of the two lenses and doing a lot of really advanced computation on the fly, not just for portrait mode, but always to be taking advantage of both of those lenses. And I think that's actually a great analogy to what lenses in Snapchat are
Starting point is 00:31:09 doing, right? Like that is augmented reality. Um, and that requires a lot of processing power and, and augmented reality thus far in virtual reality have been these really clunky things that nobody wants to cost a lot of money that it's unclear what you do with them you know um yeah but snapchat just makes that really easy uh it's just all behind the scenes and as we learn we'll talk about this in a minute um it's costing them a lot in hosting fees and technology resources to be able to do that yeah totally so that to close on that one i think when they say they're a camera company uh the world has moved to a place now where a camera is not just a physical thing. A camera is a full hardware software services stack. And that starts when you think about what a quote unquote camera is that way. And the fact that maybe it's a hardware software services network stack,
Starting point is 00:32:00 that starts to lend a lot more credibility to, oh, I see Snapchat is really the full stack of the modern camera. Yep. Should we go on to number two? Yeah, let's do it. So the second main point in Snap's narrative that they'd like you to believe is that they are a brand advertising business, which is fundamentally different than the gigantic elephant in the room, major ad networks on the internet right now of Facebook and Google. And what they're really saying there is we are attacking TV, not print media. And for anyone who hasn't played around with the Snap ad platform versus Facebook or Google's ad platforms, on Facebook and Google, you can do pretty incredible targeting and you get to really
Starting point is 00:32:41 finally get extremely granular on what type of demographics you're reaching. And you also, you know, like when you're using Google remarketing and things like that, like you can track people around the web and you can do all sorts of things. Snapchat is this super like, at least right now, privacy first. We are not going to give you incredible targeting. You buy big, broad swaths like you would a television commercial, and you just reach a bunch of people. So they're fundamentally driving for scale there, the way that you need scale for brand
Starting point is 00:33:13 advertising businesses. And the other thing is that you can't really click through a Snapchat. There's no way with those Snapchat ads to land on someone's site and have them optimize conversion rates and all these things in the same way that google and facebook with their app install platform like are like that's what they are totally it's it's like conversion machines yeah yeah it's more like here's a new chevy think about chevy a lot yeah, and there's just like, there are a couple really, really important points here. Um, you know, one snap is making the argument here, um, that as Ben said, you know, they are going after TV after television. Um, they are not going after, you know, in a lot of ways, um, the internet advertising to this point has been a reinvention of the classified ad, the direct response.
Starting point is 00:34:11 TV has persisted, but TV is not measurable in anywhere near the same degree that traditional online advertising is. And it's smaller, like the, the number of people in the U S who watch TV, um, is large, but relative to the number of people who use Google, who use Facebook, you know, et cetera, like it's much smaller, but what TV has that Facebook that Google don't is engagement. And the whole snaps whole narrative around this is we have engagement yes we're smaller than facebook yes we're smaller than instagram yes we're even smaller than twitter um but they make uh they make go to great lengths in the s1 talking about you know the average snapchat user opens the app 18 times a day this is on average average for 20 to 25 minutes, 25 to 30 minutes in Snapchat every day.
Starting point is 00:35:09 And they argue that that is the same level of engagement that television has historically seen. Yeah. And we should call out that despite the fact that there's way more time spent in front of a screen, be it desktop or a phone screen interacting with apps in the web than there is on TV. That sort of happened a while ago where people are spending more time on the internet than they are in front of a TV. But until 2017, this is the first year that this is actually going to happen, the ad spend has totally lagged it. So the ad spend on television has outpaced digital ad spend. And finally, we're going to have this catch up where the dollars are five to 10 years behind the switch in engagement. in here of the dollar spend from advertisers is they're looking for a place in a digital format because that's where all the ad buying is shifting because that's where all the attention and engagement is. And they're looking to buy the sorts of incredibly broad Coca-Cola style blanket
Starting point is 00:36:19 the entire world with advertising for their brand. And and they're they're looking to they're looking for a place to deploy those dollars in you know the produce the effect that they're used to spending and brand advertising is just it i actually don't know the numbers but it's it's significantly larger than this direct response advertising that's dominated the web to date yep and um and so then uh let's jump to the third piece, critical piece we see in Snap's narrative, which is really the, you know, taking one, you know, we are. We're a new vision. Um, and we're going after this market that is very different from what other internet companies have gone after before. Um, the reason we're able to do this is that our, our founder, co-founder and CEO, Evan Spiegel is a once in a generation product genius. And this has been a, uh, a narrative around snap for a long time. Um, actually,
Starting point is 00:37:26 you know, again, to, to plug our previous episode, you know, shameless self-promotion here. Um, uh, the previous snapshot chap episode, we actually dive into Evan's history. Um, and he's not just some random kid who dropped out of college to found, you know, another app company. Um, it was pretty clear from his early days at Stanford that he was, he had some very special talent. He talked his way into the D school, which is normally reserved only for graduate students and is probably the most famous design school in the world. David Kelly, who founded the Dschool and was the founder of IDEO, the consulting firm, ended up becoming Evan's direct advisor. And Scott Cook, the chairman of Intuit and famous Silicon Valley luminary, he met Evan while he was at Stanford. He hired him immediately to help work on a product
Starting point is 00:38:23 that he thought was super important at Intuit. He know, he does have a lot of talent and that is on display in the S1. I mean, you read the product section and like Ben was saying, I mean, it's some of the most clear thinking, really compelling understanding of users and problems and why Snap snap product um why their products are built the way they are totally and it's it's we should also call out they talk about uh they don't really in the in the s1 talk about evan spiegel as the product genius that's sort of like the the the hint hint nudge nudge and like the way that the media has sort of spun this but they talk about you know snap is an innovation company and that we as a company have done these things. And they, they definitely don't refer to him as like a, a once in a lifetime product genius,
Starting point is 00:39:12 but the implication is clearly what they want to imply. Yeah. Yeah. And, uh, you know, that they have an Apple ask secrecy about them, but it is, uh, uh, it would be really interesting. And we'll probably hear this in the ensuing decade from folks that have left Snapchat to kind of talk about what is the product development process there, and how does it sort of all come from the top, or are there a lot of trusted lieutenants? And I do know from just kind of talking to a couple of folks there that they do the kind of old school Microsoft style thing of having internal teams that compete. So it's actually the same way Apple sort of did too with two different teams working on
Starting point is 00:39:55 the iPhone at the same time where a vision is laid out and there are two people working in secret that don't know what the other person is working on, kind leading very small teams that are seeing who can who can uh better fulfill that vision and often you don't necessarily know that that there's another person working the same thing that you're working on but there's definitely this notion of you know what we're doing requires a lot of creativity and a lot of invention and a lot of newness. And that comes from multiple people exploring different incarnations of the same vision. Yep. So that's Snap's narrative here. You know, one, we're a camera company. We're not a social network. Two, we're a brand advertising business. We're attacking TV. We're not attacking Facebook and Google. Three, we as a company and our founder, you know,
Starting point is 00:40:47 co-founder Evan. And actually, you know, if you watch the Roadshow video, Bobby Murphy, the CTO and co-founder is super elevated in that as well. So it's wrong to say just Evan. But Evan and Bobby are, you know, this team is once in a generation. You know, we are the next, you know, Apple and Steve Jobs here. That's the Snap narrative. So let's talk about the investor narrative, the media and the investor narrative. And actually, taking a quick pause, we were laying out the structure of this episode and I'm formulating my thoughts.
Starting point is 00:41:18 I didn't really realize that the picture they're painting by taking these little product innovators and we respect your privacy and we're a camera company and we're not a software company. All these things are like, we're the next Apple. Comp us against Apple. Don't comp us against Twitter. Yep, exactly. There's just one problem with that. And that's that Snapchat is an advertising- based business, not a consumer products business. Yeah. At least today. Right. Which is the perfect lead in into what the slightly more skeptical investor narrative is. uh here which anybody who's been been following um you know the story is will be unsurprising is
Starting point is 00:42:07 hey snapchat has a growth problem a user growth problem and that problem's name is instagram yeah yeah and there's a pretty interesting um um graph of their uh their user growth that looks a lot like an s curve like kind of slower and in the beginning of 2014 speeds up you get a nice steep slope till about uh what q2 of 2016 and then you have like three three quarters in a row of kind of like leveling off and that really aligns uh kind of coincidentally with uh uh the um the launch of instagram stories yeah exactly and that's what kevin sistrom you know it says like hey snapchat invented this format and we we are taking this format and we are bringing it to our network because we uh the
Starting point is 00:43:00 facebook universe is the dominant social network and yeah, Snapchat will tell you they're a camera company, but like, you know, you share, you share your pictures with your friends and we are the friends company. Yeah. And it's, it's interesting to,
Starting point is 00:43:15 to give a little bit more context too. So, um, Snapchat has what, like 160 million active users, something. Uh, so snap has 158 million daily active users and you know when you when you look at that it totally pales in comparison to uh to instagram
Starting point is 00:43:36 and and facebook proper but the important delineation there is that it's basically domestic versus international like there are, Snapchat's got real good saturation in the US. They have very, very little adoption in, uh, in other countries. And, and not only do they not have a great adoption, but they're not monetizing well elsewhere anywhere. Well, and here's, here's where, yes. Um, very true, but this is where the rubber really hits the road. You know, um, in since Instagram launched Instagram stories to compete much more directly with Snapchat product wise in August, 2016, um, from the quarter before then until now, Instagram has added a hundred million daily active users.
Starting point is 00:44:25 They went from 300 million to 400 million in seven months, which is an acceleration of their growth, a huge acceleration. In that same time, Snapchat has flatlined. They added 15 million DAU in the same period, which is much lower growth than they had earlier than that. So this is not a good narrative for Snap. Yeah. And so then the question is, if you start to think about what each of these companies has going for them, Facebook and Instagram have a structural advantage where they can buy their time and weight and know that they have great teams that can implement these features in an appropriate way for those platforms and then get those insane 100 million DAU spikes like that by figuring out the right way to incorporate that mechanic into their product. snapchat has going for them is they fundamentally believe that um or i guess to invest in snapchat
Starting point is 00:45:25 right now and we can revisit this later in the conclusion you have to believe that snapchat can do things that are more innovative and more interesting in a product sense for new users then facebook will be able to leverage their structural advantage in the industry and copy. And so what that sort of comes down to is, can, because I don't think there's necessarily like a time window advantage. Let's say Facebook copies everything three months or six months after, after Snapchat. I don't think that Snapchat is going to have this advantage of like, they're going to get out ahead and they're going to, they're going to, you know, get enough users in that short window. I don't think that's going to happen. I think the thing that you have to believe
Starting point is 00:46:06 is that Snapchat can figure out a thing to do that gets a whole bunch of new daily active users, uh, that Facebook is not in the position to copy that having that existing network and that those existing products doesn't give them the leverage to, uh, to, you know, keep building these roadblocks for Snapchat. Well, and this for me is really, um, you know, in our, uh, in our episode, uh, that actually is going to come out after this, but that we recorded, um, recorded earlier this week with, with our crossover episode with the internet history podcast coming out next week. Uh, thank you, Brian. That was a blast. Um I talked about how in the Uber Didi episode we did with Brad Stone,
Starting point is 00:46:49 this episode and that one that's coming out next week really has made me think about competition and moats. And man, does Facebook and the Facebook universe, the Facebook app universe, including Instagram, they have this enormous moat. As long as you think about this as a competition between social networks, Facebook is the social network. They have it. It exists. And then you look at who where is Snapchat's core user base? It's in teens, preteens, and then teens who were building their social graph online for the first time. And they could build that on snap, but Facebook has
Starting point is 00:47:35 literally the entire existing world. So snap can go after the young folks. Um, and that's, you know, they have certainly made inroads and facebook is definitely paying attention um but facebook and instagram have everybody that they can bring they can bring a gun to a knife fight yeah and then that i continue to think like will snapchat be able to come up with something where that's actually not an advantage where like exactly there's imagine like there's a battle in a canyon and there's the you know incumbent that's got a hundred thousand soldiers that are all blocking the middle of the canyon is there something where like you know snapchat can get up on the side of the canyon and and tiptoe along and and even like waltz past all them and they can't do anything
Starting point is 00:48:22 about it because they can't get up the canyon. Like, is there another dimension here other than tons of users that are already using that app on their phone that is just going to completely blindside Facebook? You know, is it new hardware that they're not on? It's hard to imagine what these things could be, but the dollars into Snapchat, I think have to be a bet that they will figure that out. Yep. And, and I think this is, this gets at the heart of what Snapchat is trying to say, which is we're a camera company and to be a bull on Snapchat right now, um, you have to believe that they are going to basically pivot the market into a dimension that Facebook can't compete with them on. And they are doing that.
Starting point is 00:49:16 They have lenses. Facebook and Instagram can't match them on that. The technology is fundamentally better and different, um, with Snapchat. Um, but, but when you start thinking, where does that play out? Does that, does that lead us into augmented reality? Well, of course, Facebook has Oculus. Um, and, and, but I would also say, you know, they have stumbled a bit. So it is a much more even playing field there. But I think that's the bet you have to make if you're going to bet on Snapchat right now, that they're going to outrun Facebook into this new paradigm.
Starting point is 00:49:55 Yeah. And perhaps, you know, one of the things or actually the criteria that we evaluate if an IPO was successful or not, which we actually, we won't be able to fully do on this episode since it's so recent. But what did that capital infusion, in this case, the $3.4 billion that they raised from selling those shares, what does that capital infusion allow the company to do that they wouldn't have been able to do otherwise? Did they effectively use IPOing as a vehicle to raise capital to go do something new as a company? And maybe it's to do new hardware stuff. Like, maybe it's to figure out what that next frontier is.
Starting point is 00:50:35 Well, they've already shown, you know, they think of themselves as a hardware company. Right, right. And I think actually now they're selling, it's not just the vending machines with Spectacles. I think they sort of quietly stood that up online and, the sort of press narrative about Snapchat right now. One is that Snap has an infrastructure problem. And, you know, they've came out as part of the IPO that they've agreed to pay Google. They primarily run on Google Cloud Engine, $2 billion over the next five years. They're also paying Amazon and AWS another billion dollars to supplement that with AWS. And as a result of all this spending relative to the still, you know, large and impressive, but minor revenue they have compared to Instagram and Facebook, Snapchat's actually gross margin
Starting point is 00:51:38 negative or was until very recently. So their infrastructure costs were higher than the revenue they were making from advertising. And that's before even paying any of their payroll costs or their hardware costs. Yeah. And in fact, the losses are so huge. This may actually be the first company to file for an IPO that has a cost of revenue alone higher than revenue in the trailing 12 months before IPO. I mean, their costs are- Yeah, I mean, we joked on the UberDiDi episode about ride sharing going gross margin negative. Well, Snapchat is gross margin negative as well, or was until very recently. And it's almost entirely due to infrastructure costs. I think
Starting point is 00:52:17 a second cost there is rev share to publisher partners. partners but um i mean the cost of revenue in 2016 was 452 million dollars so a large amount of that i mean if if you figure out how much they're paying to to google year over year a lot of that is is for the google cloud infrastructure and i think the way that snap wants you to view this is we are paying a lot of money to stay nimble right now like you the that um people that are pushing back on snap would say number one why don't you have your own infrastructure to buy now why don't you invest in your own data centers number two how the heck are you using so much compute in google's data centers like why why is it so expensive on a on a compute per user basis and i think it's it's
Starting point is 00:53:06 just you know the the nature of all this really advanced uh augmented reality stuff that they're doing completely on the fly lenses yep well i think it's a combination of lenses and the fact that they are um delivering and storing just an enormous amount of, it's not photos, it's video on Snap. I mean, the bandwidth costs are enormous. Yeah. And the thing you have to wonder is, and also the thing you would have to believe as an investor to want to do this is, does paying a ton for google to handle their infrastructure and keep that completely outsourced allow them to try things faster which is the true kind of inherent
Starting point is 00:53:51 value the company is that they can experiment get things right and roll out really good products quickly like do you believe that and do you believe that it's worth all these computationally expensive things that that they're doing on a per user basis because the, the cloud costs, it's not like those are fixed and that like, it'll be amortized by all these users coming on. Like that scales linearly with users. Yeah.
Starting point is 00:54:17 Yeah. So number one, I think you have to say, is it worth it to be paying that on a per user basis? Number two, uh, should they be paying that premium to keep it outside the company so they can move? Yeah. And then so that's the that's the second
Starting point is 00:54:31 part of the press narrative. And then the third part is, you know, actually, I think and when you look at how the IPO performed when it priced above the range and then traded up, you know, had the 44 percent pop yesterday and is trading up again on day two i think the third part of the um world at large narrative is that yes despite those problems um snapchat and evan and bobby really are fundamental product geniuses. Um, and they deserve the credit that they are lavishing on themselves in the IPO. Um, but, uh, but I think the market has shown over the last two days that they're willing to give Snapchat a pass, um, for now, but they'd better deliver soon. Yeah, sure. The frenzy and the excitement that I'm attributing all of the oversubscribed nature of the IPO, the pop in trading, the pop the next day,
Starting point is 00:55:36 like we just haven't had a big IPO in tech since Twitter. I think this is really a great stat. The 15 US-based tech companies that went public in 2016 raised a total of $1.44 billion, and Snap raised $3.4 billion. It was the first social media IPO
Starting point is 00:56:00 since 2013 in Twitter. It's the first tech IPO of 2017. There's incredible pent-up demand. So I'm going to evaluate the massive volume of people buying shares at pent-up demand. But I think... But I think the rationale that you have to believe to buy those shares is that this is a special company. And if you just look at the numbers and you compare it to and if you think it's a social network and you compare it to facebook and instagram um it's not a special company it's actually a pretty bad one by the numbers here's the
Starting point is 00:56:37 craziest thing too like they're they're gross market margin negative uh we're making bets on the people theoretically coming up with future products that haven't been invented yet and we're buying on a story and that to me doesn't sound like an initial public offering it sounds like a seed deck like it sounds like seriously if i'm an adventure firm those are the things that i look for like team uh like product sensibilities like these are the things that i would write a you1 or $2 million check for for somebody that hasn't built anything yet. Not the sort of ways in which I would be evaluating public security. That's such a good point. And I think, man, thinking about this this way,
Starting point is 00:57:18 nothing better encapsulates the time in which we're living in tech where an IPO prospectus and process looks like a seed deck and a seed process. I don't know if that's a good thing or a bad thing. That is the reality in which we live today. I'm getting all worked up over here. And I don't, I actually, I agree with you. Like, even though it is like this company was gross margin negative. I want to, I want to just highlight this. This company was gross margin negative. That means they were selling dollars for 50 cents or 90 cents or whatever until like a couple months ago. And they are now a, you know know 35 billion plus market cap public company
Starting point is 00:58:08 yeah and it's it's not just like twitter where they weren't profitable because of their massive operations and then actually twitter never became profitable right like going public without being net income positive is is a common thing. But going public while being gross margin negative is a very uncommon thing. Yeah. Yeah, David, if you have any dollars to sell me, I got 50 cents for you and then go run a business off that revenue. I am a VC. Anyway, so the point of all this, we've spent a long time on this section and listeners let us know what you think of it but i think what's just so fascinating about this event and this company is you can paint it as snapchat has very effectively as this is the future um and this
Starting point is 00:59:02 is the most compelling most interesting interesting, you know, company to hit the public markets since Facebook. Um, and that we are riding a very different wave than Facebook. Um, or you can paint it as like, this is the beginning of the end here. Um, and, and, and both the moment that we're at right now is just so interesting because there are great arguments on both sides. Yeah. And I think the best way to summarize it is this is the public market sitting down with Evan Spiegel at a table, looking him in the eye and saying, and Evan saying to public
Starting point is 00:59:36 investors, do you trust me? Exactly. And, you know, going back to the start of the show, Evan getting this bonus, this huge bonus, almost more than $600 million in stock grants for a successful IPO. It's really coming down to that. Yep. Yep, yep. to protect you. They offer a revolutionary approach to managed cybersecurity that isn't only about tech, it's about real people providing real defense around the clock. So how does it work? Well, you probably already know this, but it has become pretty trivial for an entry-level hacker to buy access and data about compromised businesses. This means cybercriminal activity towards small and medium businesses is at an all-time high.
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Starting point is 01:01:43 and they rave about it from the hilltops. They were voted by customers in the G2 rankings as the industry leader in endpoint detection and response for the eighth consecutive season and the industry leader in managed detection and response again this summer. Yep. So if you want cutting-edge cybersecurity solutions backed by a 24-7 team of experts who monitor, investigate, and respond to threats with unmatched precision, head on over to huntress.com slash acquired or click the link in the show notes. Our huge thanks to Huntress. All right, should we move on quickly to the rest of the show, do what would have happened otherwise? Yeah, yeah.
Starting point is 01:02:20 So, I mean, the thing I'm sitting here wondering is, do they have to go out now? Could they have continued to fund their operations by what they had in the bank, raising more private money? Is it advantageous for them to go out the, uh, I had the numbers in my notes. I don't have them offhand, but I think snap had, even after the huge amount of money they just raised in the private markets, like less than a year ago, um, they had just about a billion dollars in cash on hand and they burned free cashflow of almost, I believe $700 million last last year and that's i'm sure going to be even larger this year so like they were going to be out of cash if they didn't get this capital infusion one um but two also i think like we've talked about like this was their opportunity and this was the time for them to tell their story yep yep i guess it the name of the section is what would have happened otherwise so that we have to
Starting point is 01:03:25 sort of explore other options could they have been acquired and who would have acquired them at this point um they're 10 times more valuable than the last time facebook tried to acquire them but i mean for what they dumped on whatsapp uh would they have let's let's say it was even let's say it's the standard public market uh um 40 premium like they they i think what was there they went out at uh a 24 billion dollar uh market cap so you know would uh what like 35, uh, would Facebook have paid that much for them and would they have accepted it? I don't know. I mean, we ended our, our last Snapchat episode with, um, you know, I, I was arguing that, um, we were asking the question, should Facebook have offered more to try and buy Snapchat back in 2013? And, um, I argued no,
Starting point is 01:04:26 because, because just this, the vision and the culture of, of the culture of Snapchat and their vision of their product is just anathema to what Facebook is. Um, and, uh, and, and we've seen that play out even more. So now, I mean, I mean, Facebook, they have Instagram. They have Instagram stories. That's doing great. Instagram's growing faster than ever. Why would they pay $35 billion for Snapchat right now? Yeah, you're right. Yeah, yeah, yeah.
Starting point is 01:04:56 They have Oculus. Yeah, yeah. Let me throw out another hypothetical future for you. And this could still happen. So this is not somebody buying snapchat but rather the reverse so we live in a world where twitter or i'm sorry google and facebook are the the vast majority of of uh um social network based advertising that's that's uh being bought and they're they're totally eating into all programmatic and display also they're the mega giants and facebook gets these economies of scale for their advertisers by uh adding additional
Starting point is 01:05:32 networks into the portal so they have channeled these advertisers the advertisers are used to buying ads on facebook they buy instagram and then suddenly bam now i can also just upload a different image size and advertise on instagram too so what if snapchat's way of getting into that competition is starting to aggregate anyone that's left so you know right now twitter is is valued at 11 billion dollars their market cap is 11 billion and that's probably too high like if that was lower than somebody would probably actually pick them up but right now they're kind of priced too high for anybody to to feel good about that purchase if they continue to topple snapchat's got new money in the bank they've got this really you know really high uh market cap where they could do a stock deal like what if
Starting point is 01:06:22 snapchat bought twitter and then enabled advertisers to have a single portal to buy advertisements on both platforms and then sort of went on a spree? It feels completely antithetical to me to Snapchat's DNA, and perhaps there actually is no economies of scale since those ad formats are so different, but it sure paints an interesting picture of what could Snapchat start to do with this cash they've just raised and this concrete public market validated valuation. Yeah, actually, that's really interesting. I think another interesting question is, what if it's not Twitter, but what if it's Fox?
Starting point is 01:07:04 Or what if it's not Twitter, but what if it's, um, Fox or what if it's, you know, what if it's a, a television media company, um, that Snapchat would buy? Well, they've got that relationship with Viacom. I don't know if that's still exists, but they were Viacom was, uh, I think they might have dissolved that, but Viacom was their channel, uh, channel sales for a while for all the, uh, the Snapchat ads. Yeah. Um, I mean, and Snapchat is, they are an LA based company. Uh, you know, the chairman of the board is, um, uh, I believe it's, is it Michael Litton, I think who was, uh, the Sony, um, entertainment CEO. Um, you know, that, that is in, in, as in many ways, um, Hollywood and media and television is as core to Snapchat's DNA as Silicon Valley and tech is.
Starting point is 01:07:51 Totally. Totally. And the one other, before we move into tech themes, and this sits right on the border of what would have happened otherwise in tech themes. Was this the right way for Snap to go out and did it get them the right investors? So what I mean by that is Snap's a company that even more so than any of these other tech companies is going to potentially have a real tough time with these quarterly earnings. And if they got themselves a bunch of retail investors that were short-term and excited for the pop and got in because there was all this like excitement and demand and they didn't get these long-term
Starting point is 01:08:28 investors like that here's the here's the counter example amazon was extremely clear in their s1 and and somehow built this incredible investor base who was willing to wait decades for them to start being profitable yeah it's that great line that Tom said on our episode of, you know, that Jeff always says, you get the investors you ask for. Yep. Yep. And big question for me here is, did Snapchat ask for the right investors? Did they get the right investors? And will they be able to stand up to the scrutiny of quarterly earnings calls for those investors? But here's where it comes back, though, to the beginning of the show.
Starting point is 01:09:07 The investors they got, what do they not have? They have no say in the company whatsoever. That's right. So does it matter? Well, I mean, it matters in the sense that their share price would... Well, yes, of course, they have a say in the share that like their share price would like well yes of course they have a say in the share price but snap just raised all this money that they can use to fund
Starting point is 01:09:31 all the product development for the next you know at least a couple of years um they have this room to run honestly they just raised their they basically raised they and a half of their Google bill. Yeah, right. For their next wave that they're tackling. Interesting questions. Should we move on to tech themes? Yeah, let's do it. So we'll be quick here since we spent so much time on, and I feel like covered a lot of this on the rest of the show.
Starting point is 01:10:12 But for me, I mean mean the biggest one here thinking about all this was just um you know what we've talked about so much on this show of waves and technology waves and um thinking about how snap very clearly despite what they're saying in their S1, you know, they started with the mobile wave and they were a social network on mobile. But the future of Snap, if it will be the one that they want, is going to be them riding a very different wave. of two things one the facebook story and our facebook ipo episode and how you know facebook was riding the web 2.0 wave and then realized through the ipo process that they needed to paddle over and conquer the mobile wave um and i wonder um it seems to me very clear that something similar is going on with Snap right now. Yeah. And are they paddling over into the AR wave? Is that what you're... Well, whether it's AR or, you know, I don't know how yet how we're going to characterize this wave,
Starting point is 01:11:51 but it is, well, it's, you know, I think Snap says it really well. It's the camera wave. It is when can really be yourself. Uh, but the one that we haven't really touched yet is that, um, the viral coefficient of Snapchat is different than the more successful social experiences like Facebook. And to me, a big risk factor is that their key product pro is also potentially their key business con, where on Facebook and LinkedIn and Twitter, it's a follower grab. I am directly incentivized to have a wider audience because the way that you use those platforms is to try to get as much engagement as you can on those platforms. It's called social media because it's truly media. It's you speaking to an audience. And people engage with you, but it's truly media it's you speaking to an audience and people engage with you but it's more media than communication and with snapchat being more communication and the way
Starting point is 01:12:48 i use snapchat is there's like five to ten friends that um i have a uh that i snap with at all and that happens in kind of a power law distributed way where like and maybe that's not exactly the right mathematical distribution but like there's one person that i snap with the most than a few other people that are kind of and then the rest of those those 10 are not that much and so the reason why i think their product has such high engagement but like the issues that we're talking about are in growth are the fact that the product itself lends itself really well to engaging a bunch with a very small set of users which isn isn't great for growing into new markets.
Starting point is 01:13:26 So as we start to think about the network effect here, like the fact that there's a ton of people in North America using it and some people in other markets using it, it doesn't necessarily mean that it's going to catch on in Belarus because there's nobody in Belarus that has somebody that wants to snap them somewhere else because it's all about these small pockets. And it's all about these small pockets and yep i i yeah it's um and it's interesting you're seeing apps like um like snow which um i believe is snow part of line i think uh that's the it's the chinese snapchat um i think it's it's it's either
Starting point is 01:14:00 japanese or or south korean um but uh but but anyway it is it's it's that it's it's the um you know asian snapchat um it's a really good point reminds me of you know the uber versus airbnb like airbnb has a very clear global network effect um because people travel uber not so much um yeah is something similar happening here yeah Yeah, totally. We talked about that with Brad Stone listeners on the previous episode. And Brad made this great point that Airbnb actually is a stronger global network effect than Uber does because with Airbnb, you're traveling to all these places, you're bringing Airbnb to new places, you're looking for Airbnb in new places. And with Uber, other than the technology being hard, there's not as much of a network effect mode because how hard is it really
Starting point is 01:14:48 to download whatever the version of uber is in another city and that's why we're seeing all these clones to get so much traction yeah and maybe i'll pile on with one more real quick tech theme but yeah while we're talking that episode with brad too was just it was such a treat to have him on um can't recommend it enough to, to listeners. Um, but, uh, one of the concepts he talked about was that like, uh, there was this idea in ride sharing that raising capital was a moat and an advantage and it turned out not to be. Um, and looking at Snapchat, like it made me think about that as well. Like, um, Snap has raised so much money and now with the IPO, even more money. Um, but they're still, you know, they were gross margin negative. Um, you know, that hasn't helped them build a great business thus far yep yep yep all right should we grade it cool all right let's grade this sucker cool so listeners we should uh again clarify that we are grading on the criteria of um what will
Starting point is 01:15:54 this move allow them to do like was the ipo a a good move and uh and did the idea of doing this ipo number one was it well executed number two two, does it put them in a good position? And so I have to set aside a lot of my feelings of the company in general. set up for success and uh they're not way ahead of their skis in terms of um the well actually i guess they're related because the fact that they're they've got a market cap that is so ahead of of of revenue is uh is is totally tied into this but um i guess the point i'm making is if they were going to ipo and they needed to ipo they did it extremely well like i am an a on execution on this thing so far a day in and uh and their ability to raise the capital that they you know fight or flight do or die needed to raise and do it at least so far really well and i think that that's an a with with a ridiculous amount of variance.
Starting point is 01:17:05 I thought about, David and I were talking about before the show, should we even grade it? I mean, I think that it's too early to tell, but an A on execution, an A on what it sets them up to do in the future, staying nimble, potentially making interesting acquisitions. I don't know actually how this will help them grow into new markets. I think that's still the biggest, scariest thing for me. But in terms of how to go raise money and the way that best set them up for success, this is an A. Yeah. Well, and I think the parallels to our Facebook IPO episode are just so great right now are so perfect. And so apt, um, you know, we graded the Facebook IPO and I think we,
Starting point is 01:17:53 I think we gave it two grades, you know, a grade for the actual IPO itself and then a grade for how that event, you know, influenced the trajectory of the company over time. Um, and the IPO was terrible, but what was, what we learned from that story was that experience really made Facebook what it is today. It kind of drove them to much further greatness. Um, and I think I completely agree with you. Like this, um, this IPO was brilliantly executed by Snap. You know, they told their story so well and positioned themselves perfectly. You know, one need only look at how the performance has gone over the last two days.
Starting point is 01:18:40 Granted, it's still very early, but versus Facebook's first two days. But the question and the real grade that matters, you know, we're going to have to come back for at least, you know, round three, if not four and five down the road on this one. Yep. Yep. Yep. I totally agree. I almost feel silly for giving it an A. Like there's just so much variance and so much we don't know. But well, but I think we can definitely grade execution on the IPO and no question. This was an a, um, you know, they took, there were huge headwinds here with, you know, Instagram stories launching and growth slowing and being gross margin negative. Um, and they've spun this, this great story about snap as a camera company, snap as a brand advertising company, snap as the most
Starting point is 01:19:27 innovative and interesting product company of our generation. Um, and, and it's worked really well. Totally. Totally. Before we move on to carve outs, I have a couple of little, uh, kind of fun, fun points to note about this IPO. Um, one is that, that uh there's a great chris sacca tweet from yesterday where uh he points out that he's like uh you know congratulations to snapchat but guess who who's not celebrating and and making it big from this ipo and uh he goes me the guy that didn't answer this email and he has this email that he just has unanswered in his inbox from uh from bobby in 2013 2014 well i think it was even 2012 yeah saying hey really enjoyed your talk would love to have you in the office and chat and uh yeah it's just it it's a reminder of what a crapshoot seed stage investing is
Starting point is 01:20:17 totally um we'll put a we'll put a link to that in the uh in the show notes and then uh another one is is really interestingly so you get this sort of 24-hour window to go and talk publicly about all your financial stuff um after your your ipo before you start being um really held to uh to all the sec regulations about what you're disclosing and when and normally you see all these these execs taking advantage of this, going on all these different shows and talking to media outlets on the day of their IPO, drumming up support for it. And like Spiegel and all the other execs weren't anywhere to be found.
Starting point is 01:20:57 They headed over to Goldman Sachs, which was one of their IPO managers. And it wasn't their lead left because Morgan Stanley led the IPO. And they hung out there for the day. And they did one interview with the LA Times to kind of promote the LA startup ecosystem. And it's just like Snapchat gonna be Snapchat. They don't do things the way everyone else does things. I think if there's one lesson from the whole, all of Snapchat's story thus far is exactly that.
Starting point is 01:21:28 Yep. Yep, yep. Cool, should we move into Carbats? Let's do it. All right, so listeners for Acquired, we have done three episodes this week. We did the episode with Brad Stone. We've got this one,
Starting point is 01:21:43 and then shortly hereafter we'll have a super cool episode with uh um brian mccullough from the internet history podcast as a crossover so i've i've not been doing as much uh much reading as i'd like to this week but i have uh i did listen to um ben thompson on the bill simmons podcast and i haven't listened to the bill simmons podcast in a while it's so freaking good like there's it's largely about sports so if you don't like sports most episodes won't apply to you but uh number one the episode with ben is great he compares uh bill bill has these incredible sports analogies so he compares like twitter twitter is like the milwaukee bucks of tech companies and they have like this
Starting point is 01:22:19 great analysis of that that's great and uh and and it's just so what's uh what's snapchat uh i don't i don't know i don't think they got there it's either the cabs of the warriors or maybe it's the team that will dethrone one of them i don't really know yeah it's uh uh if instagram and snapchat you know who's the cabs and who's who's the warriors right right but that that episode's great the malcolm malcolm gladwell. Right, right. But that episode's great. Malcolm Gladwell was on a few episodes back that was really great. And he's just such an enjoyable personality to listen to. And I feel like, honestly, David and I as podcasters are always looking for who's producing really great content and how they're doing it and things we can add to this show.
Starting point is 01:23:00 So I know that I've definitely taken a page from, uh, from Bill's book. Yeah. Um, mine, uh, I'll do real quick, uh, but it, but it's apt. I started listening to, um, Sun Tzu's the art of war, uh, this week on audio book and I finished it cause it's incredibly short, um, which I'd forgotten. I'd read it a long, long time ago. Oh, that's so appropriate for Snapchat. So appropriate because as we talked about on the last episode, after, uh, Zuck came down to, came down to LA and I can't remember if it was when he offered to buy Snapchat or when he said, Hey, we're going to launch poke and we're going to crush you. Um, uh, I think it was the first time when he said, yeah, we're going to launch poke. We're going to crush you. Um, Evan went out and he bought copies of the art of war and he gave them to each one of his employees.
Starting point is 01:23:49 And, uh, um, but it's such a good book and, and, and, uh, um, you know, applicable as, as many people, many, much ink has been spilled to business and so many other things in life. But, um, but the, the coolest thing about it, and I think what, um, you know, doesn't, uh, a lot of people don't appreciate about it is that, um, the, the book is about not fighting and that the idea that the, um, the best victory that you can achieve is, is a whole victory where you don't destroy the other side, you capture the other side. And that actually fighting and actually entering into battle is terrible
Starting point is 01:24:33 because even if you win, you're damaging what you want to capture and you're sustaining damage yourself. And I think it's just so apt for when you think about how Snap has played this whole, you know, the past couple of years, really, but this whole IPO process, we're not going to fight Facebook directly. You know, we're not a social network. We're a camera company.
Starting point is 01:24:58 Like, it's got Sun Tzu's fingerprints all over it. Love it. It's perfect. We want to thank our longtime friend of the show, Vanta, the leading trust management platform. Vanta, of course, automates your security reviews and compliance efforts. So frameworks like SOC 2, ISO 27001, GDPR, and HIPAA compliance and monitoring, Vanta takes care of these otherwise incredibly time and resource draining efforts for your organization and makes them fast and simple. Yep, Vanta is the perfect example of the quote that we talk about all the time here on Acquired, Jeff Bezos, his idea that a company should only focus on what actually makes your beer taste better, i.e. spend your time and resources
Starting point is 01:25:40 only on what's actually going to move the needle for your product and your customers and outsource everything else that doesn't. Every company needs compliance and trust with their vendors and customers. It plays a major role in enabling revenue because customers and partners demand it, but yet it adds zero flavor to your actual product. Vanta takes care of all of it for you. No more spreadsheets, no fragmented tools, no manual reviews to cobble together your security and compliance requirements. It is one single software pane of glass that connects to all of your services via APIs and eliminates countless hours of work for your organization. There are now AI capabilities to make this even more powerful, and they even integrate with over 300 external tools. Plus, they let customers build private integrations with their internal systems. And perhaps most
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