Acquired - Episode 5: Siri

Episode Date: December 14, 2015

In the last episode of 2015, Ben and David discuss Apple's acquisition of Siri. Notable topics include: The founding of Siri by Dag Kittlau, Adam Cheyer, and Chris Brigham.Scott Forstall on ...the Apple side, and the end of his time at the company.The other Apple acquisitions around Siri, including Topsy, Novauris Technologies, OttoCat.Cue, Spotsetter, VocalIQ, and Perceptio.The team Apple built around Siri post-acquisition, including Alex Acero from Microsoft Research.Speculation on the future of voice and its role in everyday computing.Sponsors:ServiceNow: https://bit.ly/acqsnaiagentsHuntress: https://bit.ly/acqhuntressVanta: https://bit.ly/acquiredvantaMore Acquired!:Get email updates with hints on next episode and follow-ups from recent episodesJoin the SlackSubscribe to ACQ2Merch Store!

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Starting point is 00:01:34 acquisition by Apple? Interesting question. Is it you, is it you, is it you, who got the truth now? Is it you, is it you, is it you? Sit me down, say it straight, another story on the way, who got the truth? Welcome to episode 5 of Acquired. This episode is about Siri and Apple's acquisition. Are we starting? Yeah. We're starting. So welcome back to all of our listeners. As usual, you can give us any feedback or anything at Acquired FM on Twitter. It's been
Starting point is 00:02:17 a fun last few episodes. I think this is our last one before the new year. happy holidays everybody yeah yeah uh in the meantime though we've got a special one for you here we're doing hey siri we are we are we are um david do you want to start us off with the uh acquisition history and facts as always so siri, super interesting history, a spin out from SRI International, which itself is a fascinating organization. Many people are probably familiar with, based in Menlo Park. It itself was actually started in 1946 by the trustees of Stanford and was originally called the Stanford Research Institute. And the purpose of it was to commercialize, well, to research and then spin out and potentially spin out and commercialize basic technology and has been funded by the government. Stanford itself and many other sources over the years done a lot of great work.
Starting point is 00:03:30 And in the sort of mid-2000s, started working on this project called KALO, which was funded by DARPA and that SRI was a major participant of. And the goal of that was to develop an artificial intelligence-based personal assistant for the government and the military. And SRI thought that the potential was there to spin this out and commercialize it
Starting point is 00:03:58 and put it on smartphones. So in 2008, they spun out what would become Siri. And there's a really cool story about how they decided to name it, actually, on Quora. Adam Chayer, one of the co-founders and the VP of engineering at Siri, talks about how they came up with the name. And obviously it echoes SRI that the company spun out of. But Dag Kittlis, who was the CEO of Siri, had apparently once considered it as the name for his daughter when his daughter was born. Just think of that every time you say, hey, Siri.
Starting point is 00:04:44 Every time you say hey siri every time you say hey siri and um in in in norse uh dag is is norwegian american um in norse it means beautiful woman who leads you to victory and then apparently in swahili uh it means secret which this is my favorite part uh is as as adam writes on cora a tip of the hat to their pre-named days of the project when they began as stealth-company.com which still exists if you go to stealth-company.com there is this really old school looking website uh saying stealth get in early. We are forming Silicon Valley's next great company. We aim to fundamentally redesign the face of consumer internet.
Starting point is 00:05:32 And then in news and events, they have office location finalized on February 1st and January 18th money raised from top VCs in parentheses lots. That's, that's the key to success. That's my understanding. Those's my understanding those are the those are the biggies hey you got an office you got funding you're gonna revolutionize consumer internet all right so fast forward so it's it's spun out it's its own independent company um
Starting point is 00:05:58 it becomes a consumer offering there's an app you can download in the store where if you look at some screenshots of it i was just googling around earlier today. I remember having it on my phone, but I don't remember how bad that UI used to be. Oh, so bad. But it was early days. So it's hard to know at this point looking back if like that was sort of table stakes or if they were actually just like, yeah, way, way, way form before function. I'm sorry, function before form. I mean, this was back in the days of iOS three, I believe, and the iPhone three G and the iPhone three GS, uh, super old school. And what was interesting, I remember using Siri too, before Apple acquired it. And my favorite feature actually was the
Starting point is 00:06:39 ability to type into it. You didn't have to use your voice. And I'm so bummed that Apple ditched that over the years. Yeah. And well, yeah, I mean, it manifests in so many other parts of the US. But the main thing that they basically did was they took out a massive license with Nuance and used Nuance for all the speech recognition. Nuance itself being an SRI spin out from the past. I did not know that but still an independent company um that that uh over the years has licensed their speech recognition technology to all kind of all the major players um and they kind of combined that with partnering with a bunch of the the um independent functions that that siri was going to serve so um looking up restaurants open table making reservations
Starting point is 00:07:26 weather kind of all the apis that you would expect yeah yeah and they um they kind of went from there so it became an app where it was theoretically easier to use your voice to look up all those specific functions and quite honestly probably a lot of um if then statements a lot of of uh regular expressions like kind of just parsing whatever you were saying. Bailing wire and duct tape behind the scenes. What's interesting though is like, I remember this being super cool as an app, getting a lot of press, downloading it, using it occasionally, but it was actually way harder to do anything on it versus just opening up the OpenTable
Starting point is 00:08:05 app yourself. Yeah. And thinking about that too, I mean, that was before there was proper dictation on the iPhone. So I remember walking around and opening the Nuance app, the Dragon Dictation app, to talk into my phone and then copying and pasting out of that into other things where I wanted to use it. So at the time, now we're looking back at like, well, I don't really use Siri that much.
Starting point is 00:08:28 I use dictation a lot more than I use Siri. And that all kind of has been bundled together in Apple as sort of one big thing. Yep. So the company spins out. They raise two rounds of venture capital from Morgenthaler and Menlo Ventures, 24 million in total. The company, the apps in the App Store, for just about a year, maybe less, I believe.
Starting point is 00:08:49 And then in April 2010, and it was only on iOS, they'd announced that they were working on Android versions and BlackBerry versions at the time. Remember BlackBerry, Ben? It's been a long time. Seems so far away. And then in april of 2010 apple announces that they're acquiring the company uh for they've never disclosed the price but rumors are around 200 million dollars um and then fast forward another year and a half after that to the launch of the iphone 4s in october 2011 and siri relaunches
Starting point is 00:09:28 as a baked in feature exclusive to the iphone 4s um as as one of the most intense uh betas of all time i mean i think for a year or maybe it was a was it a full release or two full releases siri was technically beta and you know any any ridiculous things that happen to the siri as a bit it's the gmail thing perpetual beta um and uh and interestingly in a very apple like move when the iphone 4s came out they removed the siri app from the app store so if you wanted to use siri you had to have an apple iphone 4s and you know what there's a variety of reasons they they did that i'm sure one of which i bet people get confused. I mean, I bet you hear Siri comes out, you see it advertised, and where do you go to check out the thing that you're seeing everybody talk about on the new Apple phone? You're going to the App Store. And that could be enormously confusing.
Starting point is 00:10:20 Not to mention, I think it helps sell a lot of iPhones that Christmas. Yeah, yeah. And I want to get into that. So that's the history. So Apple had acquired Siri for $200 million-ish. Heard a variety of figures, but I think we'll kind of lock on that on what we look at the acquisition price this episode. And that was sort of a pet project of Scott Forrestal. And if you guys remember, you know, he was sort of the second Steve Jobs of the company. And people talk about Johnny and the design aesthetic and kind of that focus on making beautiful things.
Starting point is 00:11:01 But Scott was kind of the product person that was like second only to Steve. And, and I remember, um, I think I'm remembering, right. But in the time when jobs as health was declining, a lot of people were talking about forestall as potentially being the next CEO of Apple. Yeah. Yeah, it's true. And I mean, I think a lot of people now know Scott is the guy that kind of took on Apple maps. Um, just on Apple Maps, just like Siri was going to be his baby, that Apple Maps was kind of his charge also. Not to mention the guy infamous for skeuomorphic design in iOS. I think that's an after-the-fact assignment and really easy way to say that was his little
Starting point is 00:11:40 fiefdom. History is written by the victors, Ben. It's true. Scott's actually, I think he produced the the tony award-winning broadway musical this year as i talk about quite a different departure no maybe it was last year uh that this is worth looking up actually because it was totally crazy when i heard about it let's see so scott forrestal was a producer of fun home a broadway musical that follows the story of a lesbian cartoonist looking back on her childhood with a secretly gay father and so interesting to
Starting point is 00:12:11 see after he leaves apple total media silence not doing anything else then we find out this is what he's been up to and that the really funny part i remember i think it was totally coincidence but it was during the wwc dc keynote that he tweeted that he was i think it was like his first tweet or his first tweet in a very long time um so excited to have produced the the tony award-winning musical this year thanks to all the amazing people that worked on or something like that and i remember thinking this is unbelievable like right in the middle of the keynote wow uh anyway uh so the acquisition was kind of done by Scott Forrestal. And that kicked off a long chain of things happening in Apple acquisitions. Siri, you know, as it sort of turns out, looking back, there's a lot of really intense research
Starting point is 00:13:00 that has gone on since then in architecting these kind of voice and, you know, I guess for lack of a better word, AI systems. And, you know, we see a lot of them. I'm not sure if Siri is or not, but I know that Google's is and Cortana is architected as a neural network. And Siri at the time of acquisition, the company that was Siri was definitely not that. And I think it's important to start kind of at this point going forward, thinking about Siri as two things, no longer as the product that Apple acquired, but as both an organization at Apple that is
Starting point is 00:13:34 responsible for dictation, for voice search, for a variety of those things, and the product that is shipped on iOS devices that we now today know as Siri. And that product is a ton of things all in one. I mean, I think that the impetus for Apple to actually create this group and to focus on shipping this product in every version of iOS going forward, that would not have happened without this acquisition. But the theoretical success that Siri has today as a product is attributed to so much more than that. Apple got extremely serious about hiring great people. They hired a senior director. He's now the senior director of Siri, Alex Acero, who is ex-Microsoft Research. They made a ton of acquisitions um including but not limited to topsy uh no
Starting point is 00:14:28 various technologies autocad q spot setter vocal iq pretty recently and perceptio and these things particularly topsy are really kind of the academic rigor around the the search and the um the methodologies that siri uses today I mean, I think Topsy, Topsy was another $200 million acquisition. That one- Ish. Ish, yeah. I think actually that one might be reported.
Starting point is 00:14:53 Might be probably, yeah. Yeah, but Topsy is effectively the backbone of how the search works within Siri and how the kind of deeply technical part of it works. And I think a lot of really good people came with Topsy. Whereas you look at the actual Siri acquisition, all three of those founders are gone. They've started, I think Viv, I think is how it's pronounced, but effectively newer, better next generation Siri.
Starting point is 00:15:21 New AI company. Yeah. And they had a lot of people attrit from that acquisition. Topsy, a lot of those Siri. New AI company. Yeah. And they had a lot of people attrit from that acquisition. Topsy, a lot of those people stayed with the company and from talking to some friends that are kind of in the know, really, really top people. And Dave and I were talking earlier, thought about kind of doing this as a dual episode on Topsy and the Siri company, because that's sort of how important Topsy is to the product that Siri is today. you know, AI search, uh, and those types of that type of platform technology was so not in Apple's DNA prior to the Siri acquisition. Yeah. I truly believe that we wouldn't have this product shipped
Starting point is 00:16:13 if not for, wow, we just unloaded a bunch of cash acquiring this thing. We got to be serious about it. Yep. And what's doubly interesting about that is that the actual people at Siri that Apple acquired, like they're gone. It was acquiring this company and bringing this product and this feature into iOS that was the first foundation of a platform that Apple started building and all the great people that they've acquired and hired since then. And you can argue, I think, probably very justifiably so that Google is still ahead of Apple in a lot of these areas, AI, search, voice search, speech recognition. But certainly Apple is not nearly as far behind as they would have been had they continued along the path they were before this acquisition. No. And I think that in kind of thinking about any acquisition,
Starting point is 00:17:13 you can use the framework of build or buy. If you're thinking about it before you make the acquisition, you're a leader at that company and you've decided that, you know, this is something we need to pursue and it's going to cost us $200 million to buy or we could build. And I don't think that that is the case here. I don't think that Apple could they even have built like, would they have been able to hire the really top people that they would have needed to in machine learning, AI,
Starting point is 00:17:43 speech recognition to make this happen. Yeah. It's interesting. It would have been a tall order and still was. I mean, I think that even after they did the Siri acquisition, they had a long, long road ahead of them to turn it into the product it is today. And the question that sort of begs to me is, you know, it would have a different name and it would have started off in a different place. But what if they didn't acquire Siri at all? And they just made all these other acquisitions and these other key hires, because they've hired a lot of the really great people away from nuance. They've actually architected the whole kind of speech recognition pipeline that they were licensing from nuance internally. They've, they've rewritten and thrown away all
Starting point is 00:18:22 the code that they've acquired from Siri. So there's no Siri people. There's no Siri technology. There's merely a Siri brand and basically what that original product did there. But a lot of the success of what Siri, the product in iOS is today, is not attributed to what they actually acquired. Yeah. And it's interesting, a little bit of an aside, but on Nuance, most of the major mobile companies, mobile platform companies, Microsoft, Google, Apple, I believe most or all of them have moved away from Nuance at this point. Yeah, I think that's true.
Starting point is 00:19:01 Got to be some really upset account reps at Nuance. Yeah. So I love the discussion we've been having. In a way, you know, we're sitting here at the end of 2015 talking about this. It's been almost six years since this acquisition happened. We haven't really talked about Siri, the product slash feature yet. And I think, you know, I would argue as would a lot of people, it really hasn't lived up to its promise so far.
Starting point is 00:19:34 I don't know about you, Ben, but I use Siri for one thing, setting alarms. It's a, God, I would love to see the histogram of this at Apple. Because I think, i just don't think siri has gotten that far well they have two problems one i don't think they've gotten that far from actually being able to you know do things that are like quote-unquote learning right like i know i have these very specific functions much like the original siri where i go hey siri look up the best breakfast restaurant around me or something like that. And the sort of second problem around that is, if they have fixed that, or they they do in the future, kind of roll out something that's
Starting point is 00:20:15 much more technically sophisticated, that's truly like a deep systems approach to search and understanding and, you know, all these deeply technical things, how am I supposed to know about it? Because I think that like, there are some of us that, you know, all, all these deeply technical things, how am I supposed to know about it? Cause I think that like, there are some of us that, you know, we'll watch the WWDC keynote and that's super cool, but it's a really sort of dangerous thing with, um, these voice-based interfaces that don't have a layout of all the possible functions in front of your face that you can use. If it falls on its face a couple of times for you, you basically assume it can't do things in the future and you never try again. Yep. And you definitely fall into that uncanny valley and then you just reject it. And that's why I said, it's super interesting. We're sitting here at the end of 2015 talking
Starting point is 00:20:56 about this because I think it's non-controversial to say Siri as a product has been a failure. All these even just basic, basic stuff. My wife's name is Jenny, J-E-N-N-I-E. That's her given name. Every time I talk to Siri about my wife, it says J-E-N-N-Y. She has a different last name to me. She didn't change her name. Siri doesn't figure that out. It's so annoying. Super basic stuff. We're sitting here right now. Amazon came out with the Echo and Alexa this year. They're investing heavily in that. Definitely, Amazon believes that voice and voice interfaces are going to be a huge part of technology going forward, as does Google, as does Apple. In a lot of ways, I think the full story on this acquisition
Starting point is 00:21:47 hasn't been written yet because there's going to be so much more to come. Yeah. And then there needs to be. I mean, the interesting thing, we say this show is about technology acquisitions that actually went well. And if you look at kind of the app we can do this this episode of this show because apple needed to do this i mean it's it's effectively table stakes to have a um personal assistant baked into your mobile operating system like they it would be embarrassing it's funny as you're saying that i as you're saying that i i had my my left hand twisted back and uh i accidentally activated siri on my apple watch oh do you have hey siri on no it was holding the the digital crown that's your fault but but it's so fundamentally like this needs to be a part especially as you move into watches and
Starting point is 00:22:40 televisions and connected speakers and being able to say, Hey Siri to your phone, uh, a critical part of any platform. Yeah. Yeah, it is. It's interesting in trying to think of examples of things that Siri can't do. It's the thought exercise of it is actually difficult because your mind is trapped in the things that you can do like i'm pulling up my phone thinking of like you know uh hey siri am i gonna have time to go for a run tomorrow before work based on when my first meeting is and the fact that i want to walk to work not knowing what the weather will be right now hi ben that's a mispronunciation of leheim because it's hanukkah like right there's a long way to go long way to go all right listeners our next sponsor is a new friend of the show huntress huntress is one of the fastest growing and most loved cyber security
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Starting point is 00:26:00 is craving disagreement here, but I just don't think well ben what's your category so i think if you like didn't do your research it's technology and you think you're acquiring this super academic and i guess it is partly technology and we've just come a long way since Siri was started. But I mean, what it ultimately became for Apple is a product because the shares don't have the people and they don't have the technology that it was originally built on. And the world has moved in a direction. And Apple is to their credit, really kept up with this and, and, and put some serious muscle behind this and hired some of the top people in the field to,
Starting point is 00:26:49 to build out the direction of the technology that's actually moving in. So I'm calling it a product acquisition. Ah, boom. I'm disagreeing. All right. Maybe I didn't do my research. I think it's a technology acquisition.
Starting point is 00:27:01 I mean, as we were just saying, like Syria is a product sucks yeah i didn't say they acquired a good one i mean fair point fair point um yeah i mean i think um look we've already talked about all of this but but think for me, it's a technology acquisition because I don't view, um, Siri as a product, like, Hey, it sucks, but, um, I don't think it is even really, especially going forward will be a product or a feature. I think it's just going to be so fundamentally baked into the platform, um, voice and voice interface and the predictive assistant parts of it,
Starting point is 00:27:51 that I think that is just going to be a fundamental technology piece, is a fundamental technology piece and will be more so over time. And yes, that's not exactly what they acquired, but that was the kernel of it that they've built over time. Yeah. uh but that was the kernel of it that they've built over time yeah i mean i i have no doubt that voice will be more central to the way that human beings compute in the future and interact with machines um i don't think screens are going to go away i think we'll become much less reliant on them and much more conversational with machines.
Starting point is 00:28:30 But the question is, is Apple doing this and building what they're doing today, actually moving in the right direction so they're going to be the ones to create that future? Or is it going to be someone that fundamentally kind of takes a new approach to what is a computer? How do you interact with it? Can you do it all over voice and not be hampered with a legacy of let's try and tie this future of computing into the way that people interact with this screen? Yeah, that's a great point. I guess that's me cheating and preemptively launching into technology trends. The next part of our show is
Starting point is 00:29:05 what trends does this illustrate for you in technology right now? That's absolutely one. I mean, every time I have someone talk to me about a thing that they're working on that's more about a natural interface or screenless computing or thinking about the movie Her,
Starting point is 00:29:19 I've had probably three conversations in the last few months with different entrepreneurs working on this, people at Microsoft, at Apple. There are so many AI companies right now doing everything from just like, we are an AI research company platform that is building to be acquired by Facebook or Google or Apple. I think I love that theme and is so true in technology. You can't bring old world thinking into the future. It's like the Henry Ford analogy of a faster horse. Yeah.
Starting point is 00:29:54 And we'll eat these words if in 10 years Apple's the leader in this category and everyone's interacting with their voice device. But I don't know. It's hard for me to see siri today evolving into what i think is clearly the future of computing yeah but i also i also uh i don't think screens are going away i think visual interaction with computers uh is not going to stop and is only going to continue to rise with computing.
Starting point is 00:30:26 But you don't always want to do that. Sometimes you want a voice-based interaction, like in the kitchen, which is the primary use case for the Echo. It reminds me of a similar trend. So thinking about the fact that you've got this massive spike in tablet sales since they came out. For so many people, you know, the tablet is not as successful as the phone, but for so many people, the tablet is the computer that they actually needed. And ever since personal computers came out, people
Starting point is 00:30:57 have been buying them, people have been using them for a variety of purposes, but it was really the device that we could build at the time that was over applied to a variety of use cases that were outside of the the specific thing that they were actually good at and perfect story at my grandma's house uh over thanksgiving helping her move some stuff around she needs to unplug her computer because someone's going to be doing they're going to be putting new carpet in in that room and they're moving into the other room. And I'm like, oh, well, I'll plug it back in. And we'll set it up in this other room for now.
Starting point is 00:31:30 And she goes, oh, you don't need to. I haven't been on it in a month. And I was like, what? Because she, I mean, she, she really does a lot on her computer. It's not like she's on her iPad. Well, she's very proficient with her computer. She's been fully reliant on her iPad and her iPhone. And I didn't realize this. I mean, I've been emailing with her and I actually don't think she does her spreadsheets on the iPad. But I think... But she could. put mechanism to her. But for so many people, the point I'm getting at is that the computer was
Starting point is 00:32:05 doing a lot of jobs and it had a very specific job. And then when the tablet came out, it revealed that the tablet is actually a better thing to do a lot of those jobs around consumption, around lightweight email, things like that, than the computer was. So then people are actually using tablets a better thing for that purpose, for its intended purpose. i think screens right now are oversaturated the same way that pcs were oversaturated we've got screens doing a lot of jobs screens don't need to be doing and sure screens will be doing things where there's a heavy display of information yeah great point heavy display of information um things where you need to reference multiple things in parallel and not just have a single track things where you have modal interfaces
Starting point is 00:32:43 where you need to understand context with new context on top but there sure is a lot that does not need to be on a screen that we use screens for yep um another theme that i'd throw in uh that i think this illustrates is that consumer generally and specifically building great consumer products is really hard. I mean, I feel like Siri is a classic example that a lot of companies and products have a trap they fall into, which is, I've got this awesome technology. We can do these amazing things. Look at these really cool, shiny demos. And then you get it out in the real world with, like, edge cases
Starting point is 00:33:24 and delivering actual value on a consistent basis, solving people's real problems, doing that without friction. And it's really, really hard to live up to those promises in the demo. And when you think about most consumer products, many or most consumer products that end up being really successful, they're really simple. And it's very clear what their value is. Like Airbnb, you know, which I've been on an Airbnb kick lately. My wife and I just signed up to be hosts in the last six months. And it pays half our mortgage. And that's amazing. And that's
Starting point is 00:34:06 like, as a host, that's what Airbnb does for me. And we get to meet these really cool people who are coming through and we're traveling for the holidays to a whole bunch of places to see family. And we're staying in, I believe, three different Airbnbs this month. So what you're getting at is you very much understand the intended purpose of that product. Absolutely. It's so simple. It's so elegant and it perfectly solves my problem siri i don't even know what it's supposed to do it looks cool i watched the keynotes and i'm like that's awesome and then i never use it yeah i mean to take it to another i'm sitting there trying i'm on so i have the new apple tv and i was looking for some videos on youtube laying there on the couch the other night and it's
Starting point is 00:34:49 uh it is the worst to type into just like one row of characters swiping around trying to tap individual it's like being on ps2 again and i was using the keyboard anyway so i'm like oh wait siri this is supposed to be like a really conversational ui i'll use siri and i'm like oh wait siri this is supposed to be like a really conversational ui i'll use siri and i'm like hey siri look for the aziz ansari stand up on youtube or at first i said the aziz ansari stand up and it brought up like movies with aziz ansari and they were like you know theatrical releases and i was like oh i should probably specify and i'm like look up the aziz ansari stand up on youtube exact same search results and i was like oh my god it's not even plugged into youtube and like every time i have this
Starting point is 00:35:29 brilliant idea where i'm like i should use siri for that it doesn't really work yeah and i think we're weirdos like we're tech people i am the kind of person that walks down the street and it's raining so i'm not typing on my phone and and what do i do i like hold down siri and i'm like siri text back blah blah blah blah blah blah blah yeah because you're not worried about the social stigma of like talking to nobody walking down the street total weirdo and i you know i'm fine with that but i fully recognize that like other people aren't doing that and i had i have to imagine if you can see the numbers at apple of the people that are actually like using Siri on an hourly or daily basis, it's probably very disappointing. I'm curious, as you're listening to this, if you disagree with us, you should totally let us know that you use Siri and what you use it for.
Starting point is 00:36:21 God, I'd like to know. I would love to know. At Gilbert, at DJ Rosenthal, at Acquired FM, find us. The other thing I want to add on that before we move on, this is also building consumer companies, consumer products is super hard. This is one of the reasons why as VCs, we really focus when we're looking at consumer companies on cohort and retention data, because just like straight up acquisition data, uh, user acquisition data isn't enough. Like the question is, are people coming back, you know, month after month, after month, day after day,
Starting point is 00:36:55 after day, are they continuing to see value from your product? And it's really hard. Yeah. I wonder, so, uh, in February, 2015, um, one of the founders of Siri was remarking in an interview to TechCrunch that more than 200 million people use it monthly and more than 100 million people use it every day. So it's one in five people with access to Siri actually are a daily active user, which is a little shocking. Like, I wonder how wide the purview of that is. And I also wonder, I mean, every single person out there is going to laugh, but like you're sitting in a meeting, you hold the button, it goes into Siri mode, you're super embarrassed. I can't tell you how many times a day I accidentally open Siri. I mean, I'm just glad they turned off the little doo-doo so that i don't look like a total idiot in meetings that must have been the number one use case for siri was the accidental embarrassing meeting doo-doo yep all right should we wrap this one up ben yeah so i
Starting point is 00:37:59 think it's time to give it a grade um you know i think that if they didn't do this apple might not have moved in this direction and might have tried to follow after Google and Microsoft did it I don't think it's really in their DNA to start this without going on an acquisition spree to start acquiring a lot of talent hiring people from other companies these days it sort of table stakes to have it but Apple definitely does not sell a single like one single more iPhone because it has Siri versus it doesn't. I bet they sold a lot more iPhone 4Ss because it had Siri. Sure, once. Yeah, once. I don't think anything they're doing to Siri now sells a single additional iPhone.
Starting point is 00:38:38 I agree. Or like when they, you know, add Siri to another market. I think that there's an interesting thing, like maybe we'll see in China, um, maybe we'll see it pick up a little bit since, uh, in, in China, it's so much more difficult to type and it's so much easier to enter characters. Yeah. It's got, it gotta be, um, much nicer over there. And if, if actually you have any experience, um, as a, uh, um, Chinese person or someone who has used the iPhone in China would love to get your feedback on that too. Um, but I, you know, I think to this point, it's hard to point to ROI other than it was something they sort of needed to do longterm. And I don't know that actually acquiring the company
Starting point is 00:39:16 Siri was the best way to do it. Um, I'm going to give this one a C. Yep. So I think this acquisition was just like so classically Apple, or at least Apple of the last few years, spend south of $500 million to acquire a technology company that you then use to build into part of your platform and your whole product platform. I'm thinking about Authentic and the Fingerprint. Great acquisition. Great acquisition. We should do that in a future episode. The company, oh, I'm blanking on the name that they bought
Starting point is 00:39:55 that was the semiconductor company. PA Semi. Yeah, PA Semi. And God, has that paid dividends. Oh, man. I mean, are they the highest yield? I think they're the highest yield producing ARM chip manufacturer in the world now. Not to mention, like, now Apple designs their own chips.
Starting point is 00:40:15 Yeah, and the fact that they can do their own system on a chip and the fact that they tie it directly into their operating system, they're able to do things like Touch ID where they have that secure enclave that sits separately than the processor. I mean, we'll do PSMI too at some point. So much good stuff. Yeah, and when you stack rank those, like unfortunately Siri falls pretty far down the list.
Starting point is 00:40:36 So I think I'd give it a, I'm gonna give it a B because I think it is, I'm giving it a i'm gonna give it a b because i think it is i'm giving a b because future importance of voice and ai is going to be huge for apple and if they hadn't done this if they hadn't started when they did there's just like google and facebook and and maybe even microsoft would be so far beyond them at this point they could never catch up no matter how much they would spend sounds like who they would buy yeah although I just saw a stat the other day that like maps is getting better and getting more usage well yeah it's getting more usage it's ships with the OS well right I haven't tried it
Starting point is 00:41:20 in a while I didn't had a bad experience i i keep hearing it's getting better though so but we still don't use it so same with siri all right b for me b for you c for me i think that's uh that's all we got that's all we got happy holidays everybody we will see you in 2016 siri do you have anything to say to the listeners? I'm sorry, Ben. I'm afraid I can't answer that. Who got the truth? Is it you? Is it you? Is it you? Who got the truth now? We want to thank our longtime friend of the show, Vanta, the leading trust management platform. Vanta, of course, automates your security reviews and compliance efforts. So frameworks like SOC 2, ISO 27001, GDPR, and HIPAA compliance and monitoring, Vanta takes care of these otherwise
Starting point is 00:42:20 incredibly time and resource draining efforts for your organization and makes them fast and simple. Yeah, Vanta is the perfect example of the quote that we talk about all the time here on Acquired. Jeff Bezos, his idea that a company should only focus on what actually makes your beer taste better, i.e. spend your time and resources only on what's actually going to move the needle for your product and your customers and outsource everything else that doesn't. Every company needs compliance and trust with their vendors and customers. It plays a major role in enabling revenue because customers and partners demand it, but yet it adds zero flavor to your actual product. Vanta takes care of all of it for you. No more spreadsheets, no fragmented tools, no manual reviews to cobble together your security and compliance requirements.
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