An Army of Normal Folks - Giving $5,600 To Your UPS Driver

Episode Date: May 2, 2025

UPS driver Tim Daniels and his customers in the East Lake neighborhood of Atlanta truly love each other. So when Tim had a surgery that took him out of commission for a few months, his customers stepped up and showed him just how much they love him. And "The Dancing UPS Man" decided to surprise all of them. Support the show: https://www.normalfolks.us/premiumSee omnystudio.com/listener for privacy information.

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Hey, just finished drawing up that quick one page business plan for you. Here's the link. But there was no link. There was no business plan. I hadn't programmed Kyle to be able to do that yet. I'm Evan Ratliff here with a story of entrepreneurship in the AI age. Listen as I attempt to build a real startup run by fake people. Check out the second season of my podcast, Shell Game, on the IHeart Radio app or wherever you get your podcasts.

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What if mind control is real? If you could control the behavior of anybody around you, what kind of life would you have? Can you hypnotically persuade someone to buy a car? When you look at your car, you're going to become overwhelmed with such good feelings. Can you hypnotize someone into sleeping with you? I gave her some suggestions to be... sexually aroused. Can you get someone to join your cult?

NLP was used on me to access my subconscious. Mind Games, a new podcast exploring NLP, aka neurolinguistic programming. Is it a self-help miracle, a shady hypnosis scam, or both? Listen to Mind Games on the IHeart Radio app, Apple Podcasts, or wherever you get your podcasts, starting January 20th. So everybody, we're doing this new special series. series, Random Acts of Kindness, short episodes where we're just going to talk about people who do random acts of kindness that are absolutely vital to growing this army of normal folks. And we were brought a interesting story by our Finn, Casey Clark, about a guy named Aaron Shinen in Atlanta. who happened to build a friendship with his UPS guy, I guess, is the story.

Aaron, tell me about that. That's absolutely right. Tim has been our UPS guy for, I think, the 15 years that we've lived in this neighborhood in Atlanta. And I don't even really remember how it started exactly a number of years ago. I remember it must have been cold because it was dark outside early, and he was wearing a Dallas Cowboys hat, winter hat. you're not allowed to do that in Atlanta, are you? Yes, sir.

Well, that's part of the problem. And so I started giving him brief. I'm like, Cowboys, man, come on. You're in Atlanta. And he said, you a Falcons fan? And yada, yada, yada. One thing led to another. And we just started talking about football.

And so every time he would come by, we'd talk, you know, he'd show up. He'd come by, knock on the door and looking for me, just talk about the games from the day before or something like that. And we became kind of friendly that way. And then come to find out that his kid went to the same school as my kids. and we just, you know, I started keeping cold Gatorades in the fridge during the summertime and, you know, hot drinks in the wintertime if he wanted to stop by and get something. And we found out his birthdays a few days before my wife, so we would have him over for birthday parties. And I knew a lot of people in the neighborhood liked him because he's so likable.

He couldn't have just been us. But then, yeah, we just kind of, you know, swap numbers, texting, talking trash about football. he's so mad about the Cowboys keeping Dak Prescott and not making any more moves this offseason. So, yeah, he just became a good friend. That's awesome. I mean, it used to be back in the day, your postal worker walked,

and everybody kind of knew their postal worker. And unfortunately, I think we've lost some of that inter-connectivity, but it sounds like Tim, the UPS guy, Tim Davies was just an old school throwback. I know the people in your neighborhood kind of guy. Yep. But I understand as you got to know him and talk to him,

that you notice he walked with a little bit of a limp. And it wasn't a little bit. I mean, the man just limps, period. And, you know, a job. I was a dude that's on and off a big brown truck carrying packages all the time. Do that job limping. I don't know. With a smile.

and a smile and a handshake and a fist bump, whatever. In the summertime, you'd see him, you know, wearing shorts and he'd have these big braces on both of his knees. And so we would start talking about that too. And he would tell me, yeah, I got to get him replaced, get my knees replaced, got to get my knees replaced. I was like, man, you got to do that, you know, time to do that. And yeah, yeah, yeah.

And he didn't do it, he didn't do it. And then finally he said, well, it turns out I got to get my hip fixed before I can do my knees. So he finally scheduled that surgery for this earlier this year and got the hip, replaced. And so hopefully once he's healed, he can get the knees done. So, um, Casey, where do you fit in all of this? Well, I had seen Tim around my neighborhood when I'm walking my dog or when he's dropping off a package and he is just the friendliest person. I mean, he just makes my day, you know,

and after like several interactions like that with him, I just like, he just made me proud to be a part of this community. I was like, we're so lucky to have him, have somebody like that who just randomly throughout your day is going to like make you smile, make you feel better. about whatever's going on in your life. And so, yeah, I was, I just, I opened Facebook one day and I saw a picture of Tim. I didn't even know Tim's name, but I recognized his face immediately. And I thought, is something going on with him? Is there something I can do to help him?

And then I read Aaron's post. And I was like, oh, my gosh, I got to let Tim know that we're going to miss him so much. And so, yeah. You know, we talk about on an army of normal folks all the time to make your impact, where you are. And you don't have to be part of some big 501c3. You don't have to be part of some massive organization to actually make a difference in the world. And it sounds like this Tim guy just through his kindness in doing the job that he's job had an effect on the people that he served, literally packages to, but served with a smile and a simple hello. And

And Aaron, I think I read that even when he didn't have a package, when he bit by your house, he'd honk his horn and wave at you and just say, hey. Our kitchen faces the street in the front of the house. And I'm often in there cooking. And sure not, around 6.30, you'd hear the truck coming and hear this honk. And we'd just turn and wave and see him. And he'd be waving back at us and driving down in the way. It became that we sort of were used to it. In fact, I'd text him last week because somebody drove by with the exact same honk and honked.

And I, it reflectively looked and waved, thinking it was him. But, of course, it's not. So, yeah, it's the sound of the evening to us is Tim's truck and that honk. Pretty phenomenal. So he has to get his hip fixed before he get his knees fixed. And clearly, he's going to take some time off. And you had an idea. I did.

Another neighbor of ours who's friends with him also. So we decided to try and raise a little bit of money to try and get him, you know, food delivery gift card and Uber Eats gift card something while he's laid up. You know, so he didn't have to worry about that kind of stuff. So I put this post on our neighborhood Facebook page with his picture and explained what was going on. And say, hey, I'm trying to raise a little bit of money. Here's my Venmo. And, you know, if you're able, you know, feel free to contribute.

And that was it. I did not think much more of it than that. We were thinking we could raise a couple hundred dollars to feed them. And, you know, I'm one of those people, my phone, I've got all the notifications turned on. My wife hates it. So my Venmo, if someone in Venmo's me, I got a text message and I get an email. I don't really, I need to go in to fix it, but I don't. But so my iPhone and I were just sitting there watching television that night after I posted it.

And the Venmo thing just starts running like it's on fire. I mean, it's like a bell going off in their house. Yes, sir, like a constant. And at some point, finally, I looked and within an hour, we'd raised $500, which was more than I ever thought we would raise in the first place. And by the time I went to bed that night, we had raised $1,000. And I was so incredibly touched. And then it also made me reflect a little bit. Well, of course, Tim's not just mine.

Of course, Tim's not just Kim, my friend down the street. of course Tim impacts people the same way he impacts me because this isn't a nice neighborhood of friendly neighborhood and that was just overwhelmed so did you have your feelings hurt that you found out that Tim wasn't just your best friend he seemed to be everybody's best friend I definitely did not I actually felt kind of selfish and uh ignorant I mean I that he was mine somehow you know that like I had a claim on him I that was wrong I did not feel embarrassed I was I was like yeah of course of course um So I posted again that night and within like an update and said,

you guys are amazing. I can't believe this. And I went to bed and about the time I woke up the next morning, it was up to $1,500,000, $2,000. And at that point, you're like, nobody can use that much Uber Eats in Atlanta. Right. This is not just a gift card anymore. We've got to figure out something else to do.

So. And then by the end, Bill, it was, I think he ended up transferring $5,600 to him. Wow. Which is amazing. I mean, just absolutely amazing. I was just blown, absolutely blown away. But it speaks to the power of random acts of kindness and an army of normal folks.

And the random acts of kindness here on this story, Casey, it's both. It's Tim's random act of kindness while doing his job to everybody he comes into contact with. that then inspired random acts of kindness among all the people on his route that found out he was going to be awful while and they just wanted to help. And then together, this army of normal people through Tim's random acts of kindness and the people he inspired through that kindness to be kind back, enriched one another's lives. Yeah, it was incredible. Like Aaron said, I wasn't surprised to see how many people had such nice things to say about Tim, how they were, you know, inspired by him, how they had been impacted by him. But it was, it was overwhelming the number of people, you know.

I don't know if you've counted how many people made comments on that Facebook post, but was it 100 people? Yeah, well, I actually printed it out yesterday because, yeah, I can't, I certainly don't have time to read them all. but it's, oh, you got it. It's pictures of, of list after list, after list from all these people in this East Lake neighborhood of Atlanta, Georgia that just wouldn't shut up about Tim and continue to give little bits of money to have $55 or $600 so that when Tim was getting surgeries, you know, this isn't something that's raised $10 million and affecting people all over

the world. But if we're going to make a difference where we are, this is Tim making a difference where he is and all of these people making a small difference where Tim is and little itty-bitty random acts of kindness. And if you look at the smile on Aaron's face and Casey's face when talking about this, you can see how restorative it is to your very souls.

Amen. It really is. It's just astonishing. You know, when Casey said, it's easy to put a comment on Facebook. I was more shocked by the number of people who were then willing to put their own dollars behind it. That was what was truly astonishing. to me. I mean, some people sent $150.

Some people spent 10. You know, and to provide your own hard-earned dollar in this day and age for somebody that you only sort of know that you like and all, but don't really know their situation. It's just, it really, really affirmed my faith in humanity to a degree. And I just love it, love the neighborhood even more for it. Well, I think it speaks volumes about the kindness in your heart to do that for a Dallas Cowboys fan. I mean, my gosh. If I have time to share, the Cowboys played the Falcons in Atlanta last season, and of course, Tim went.

And by some miracle, the Falcons won. And so I was looking for him that Monday, man. I was looking for him. And I saw the truck up at the street at the neighbor's house, and I wasn't planning to get a package. So I went up there. And there was some other dude. I'm like, where's Tim? He said, well, you didn't show up today.

And I said, oh, come on. He said, he's probably worried about getting ribbed. go over the Falcons Cowboys game. I was like, hang it. I didn't get them. So anyway, you feel free to cut it. Hey, Alex, speaking of Cowboys fans, do we have any anywhere around?

Maybe. I think we're ready for surprise number one. Oh? We'll be right back. Okay, new year, fresh start. And honestly, I'm starting with dinner. This year, I'm being smarter about where my energy goes. And dinner was taking way too much of it.

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Now through February 22nd. See all the nominees and place your vote at iHeartpodcastawards.com. Audible is a proud sponsor of the Audible Audio Pioneer Award. Explore the best selection of audiobooks, podcasts, and originals all in one easy app. Audible. There's more to imagine when you listen. Sign up for a free trial at audible.com. Hi, Kyle. Could you draw up a quick document with the basic business plan? Just one page as a Google Doc and send me the link. Thanks. Hey, just finished drawing up that quick one-page business plan for you.

Here's the link. But there was no link. There was no business plan. It's not his fault. I hadn't programmed Kyle to be able to do that yet. My name is Evan Ratliff. I decided to create Kyle, my AI co-founder, after hearing a lot of stuff like this from OpenAI CEO Sam Aldman.

There's this betting pool for the first year that there's a one-person, a billion dollar company, which would have been like unimaginable without AI and now will happen. I got to thinking, could I be that one? one person? I'd made AI agents before for my award-winning podcast, Shell Game. This season on Shell Game, I'm trying to build a real company with a real product run by fake people. Oh, hey, Evan, good to have you join us. I found some really interesting data on adoption rates for AI agents and small to medium businesses. Listen to Shell Game on the IHeart Radio app or wherever you get your podcasts. You can accomplish a lot in a decade. You could earn a bachelor's degree and a master's degree back-to-back.

You could compete in two separate consecutive Olympic games. Well, we made my favorite murder. It's spent 10 years of true crime, 10 years of conversation, and 100 years of swearing. Here's the thing. Everyone. Politeness. Because fuck yourself is like what I'm going to say when someone sneezes from now on. We have something for everyone.

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Toxic masculinity ruins the party again. I said, Dad, what the hell? What are we going to do? And he goes, what the hell? I don't know. We're going to sally forth. We're going to sally fourth. You guys, stay sexy.

Don't get murdered. Elvis, do you want a cookie? A cookie? Listen to my favorite murder on the IHart Radio app, Apple Podcasts, or wherever you get your podcasts. Goodbye. You know, Roaldol. The writer who thought up Willie Wonka, Matilda, and the BFG.

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My man. What's up? First of all, how's that here? Didn't battle about 62%. But, you know, so it's getting there. Got it. It's getting there. I can't believe you're not wearing any cowboys up here on this thing.

Yeah, you know. I'm in the cowboy room, you know. There you are. A cowboy room. Hey, Tim, I got to ask you a question. you took a job at UPS to make a living. Yes, yes, yes. But whatever it is inside of you that makes you do the job the way you do,

that inspires people along your route to care enough about you and to talk about you the way to do. I'm sure you like the money, but I cannot imagine that that money is anywhere close to what you feel when you hear people. talk about how much they appreciate you. When you hear what you've just got through here and what's going through your ears. Yeah.

Well, you know, my whole route, I love each and every one of them. And it's just like I got a friendship with everybody. And it's just different. You know, we talk about sports, talk about life, talk about kids. And it's very emotional, you know, to hear everything that will say it. And I was overwhelmed when Aaron came to me and told me what he did. And, you know, I had to sit down for a minute. They're like, oh, oh.

But, you know, I were raised to treat people in a nice, kind way, and smile. You know, I wake up with a smile on my face. I don't care what's going on in my life. I got a smile on my face. And I want my customer to know that I appreciate y'all. and they make my day. So this surgery was supposed to happen probably like two years ago.

But I miss my car. I love my customers. Like they make my day, but I knew they wanted this surgery more than I did. But I said, I know I got to get it. But I just say, I got to do it because I was, this hip went out on me.

So I knew I had to do it. But, you know, it was just emotional. And like I said, trying to leave my customers. And I told my supervisor, I said, find somebody to run my route, make sure they care because all my customers, they spoil. And I love to spoil them.

Jim, Jim, we talk about on the show all the time about making a difference where you are and you don't have to be rich and you don't have to be part of some big organization to as a member of the army of normal folks, just normal folks. See areas of need and employ your abilities and your passion. And your abilities and passion are simply to shed a little sunlight and a little happiness everywhere you go. And the areas of need you see are just the people along your route. And you're a living example of what little random acts of kindness can do to inspire people's hearts. And I just want you to know, I'm inspired by you, dude.

just the just just being able to do what you can do where you are changes the world and um i have a list here of thousands of people who or hundreds of people along your list whose world you changed every day by a simple act of kindness and i think crying right now sorry about him what what you said he's been crying on the screen too yeah well i mean Casey and Aaron are just living proof of that. Tim, how long have you worked for UPS? Going on 11 years. Wow.

11. Well, I want to tell you, one more surprise is UPS has a guy that's got like 1.7 million followers on something, write Alex on what, Instagram or TikTok or whatever it is. Both of us, yeah. Yeah. And he has a route down in the Southwest in Texas somewhere. And he's been a guest on the show.

He's been all over the world on social media. He's been interviewed by everybody. And he's called the Dancing UPS Man. Tim. Have you ever heard of this guy? I heard of him. Yeah. Yeah.

His name's Russell Butler. I love the dude. He hung out with me one day in Memphis and told his story and we did it in front of a live audience and he lit the place up and he can do ice ice baby and spin around like nobody's business. And there seems to be this recurring theme we keep tripping across, which is some of these UPS folks are just great guys. And Tim, while you inspired the people along your route with your random acts of kindness and then they inspired you with their random acts of kindness.

This guy wants his people to smile too. And so while he's on his route bouncing around, he'll just bust a move for everybody. And I love him. And his name's Russell Butler. And so Aaron and Casey, in honor of your random acts of kindness for Tim and in honor of Tim's,

random acts of kindness for the people on his route. We have the very own Russell Butler dancing UPS man to give you guys a hi-ho and hello. Alex, where's Russell? What up, dude? My man. How you doing, Russell? I'm doing great, Bill.

How are you doing? How do you feel when you find out there's other UPS guys sharing sunshine out there? Hey, Tim, man. I just heard your whole story, dude. I absolutely love it, man. My brother in Brown keep doing the thing, man. What can Brown do for you? That's right.

That's right. Man, I tell you, my heart goes out to you, bro. Like, my knees, there's days. My knees don't want to function. I can't imagine having hips replaced knees. I mean, that's, you're doing the thing, dude. You know, again, I'm proud to be your brother and Yes, sir. Yes, sir.

And Casey, have you, have you seen Russell's moves? I am not before. Well, I'm hoping to. Yeah. All right. Dude's sick. And you would not have any idea if his knees are best up. Trust me. He can spin and twilight. My dance moves are dangerous because I go about 260. So when I go right and then I come back left, some of me is still right. And then when I bust back right, that that side swipe might hurt somebody.

So I got to be really careful, but that cat is lean and clean. And Tim, with your new hip, we got to get Russell to start teaching you some moves. So you can bust that on your route. When I get these knees, hey, it's on. Hey, Russell, I got a question. What football, are you a Cowboys guy being down there? What are you? I was just about to say shout out to them cowboys.

How about them boys? That's right. Aaron, you're getting outnumbered here. I know. Let me tell you something. We've got six people on this screen. We're looking at Tim, a UPS guy in Atlanta. We're looking at Russell, a UPS guy in Texas.

Aaron and Casey. Y'all, if you'd don't believe in the power of an army of normal folks, just look at the grins on this screen today, all from people who deliver packages for a living and decide to make smiles along the way, just to brighten people's day, and then human beings touched by that who then want to do little random acts of kindness to give back. If that is not the power of what we try to talk about every week. I don't know what is. And all four of you simply make my wheat. Hey, and Bill and Alex, thank you all for doing this. Aaron, Casey, thank you all. Seriously,

that's a pretty special deal, what y'all did for Tim. It's pretty amazing. It was so, anything would you do to get Tim back on the route? Wow. I appreciate it. I love each and every one, y'all. I love it. I appreciate it. I'm going to feed them tonight, too, in fact. Alex, you got anything to say about all this? You put it all together. Yeah, the only thing I failed at is I tried asking Tim before the interview, hey, what's your favorite song?

Because, like, you know, we often have, like, entrance music for guests, and he wouldn't give me his favorite song. He couldn't do this. I wanted to surprise you, Tim, with ruffle dancing your favorite song, but not allow me to do so. So I don't know if you got one on this song. You can think about it. Well, no,

it's not somebody's boots on the ground with the fans. I personally think if it's all right, just go with Ice Ice Baby and we can intro it with some, with some video of that cat doing his stuff. And I'm telling you, you will all freak out. The things that move on him, he moves things.

I don't even have things. I don't even know. It's crazy. I got Tim Songfold, though. Would you be game to dancer or else? Hey, I'm ready, dude. Just give me the go. All right, let me pull it up here.

Dude does this on his route, y'all. Dude does this on his route, y'all. That's awesome. Yeah. I've never heard of. Yeah. That's tremendous. Yeah.

So, so Tim, time to step up your game. over there in Atlanta. I'm telling you. Hey, it's coming. It's coming. As, as, Aaron, thank you so much for thinking enough about Tim to do what you did.

It feels like it inspired a neighborhood to get back. Casey, thanks so much for being a part of it, letting us know. Tim, just know those little random acts of kindness and those smiles They inspire the neighborhood. They've inspired us. And now there's going to be thousands and thousands of people that see and hear this story that will be inspired by you.

And maybe hopefully they hear this driving down the street or on their morning walk. And today they just give somebody they don't know an extra smile because of what you've done. And if we had a million people doing that today, I just feel like it may break down some. of those walls that continue to invite us. A simple smile, a simple hello. Russell, a simple dance move. You guys are inspiring. You're a member of the Army of normal folks. Your random acts of kindness are no smaller feat than some billionaire giving away millions of dollars to some big philanthropy. It all counts, at all matters, that we do what we can, where we are. And if we stand together and join the Army and normal folks, we can change our culture.

And it's all walks of life. And you guys are the absolute illustration of what that looks like. And I salute all of you. And I thank all of you for what you do and for joining us today. Thanks. Thank you, Bill. Thank you. I'm John Polk.

For years, I was the poster boy of the conversion therapy movement, the ex-gay who married an ex-lesbian and traveled the world telling my story of how I changed my sexuality from gay to straight. You might have heard my story, but you've never heard the real story. John has never been anything that gay, but he really tried hard not to be. Listen to Atonement, the John Polk story on the IHeart Radio app, Apple Podcasts, or wherever you get your podcast. And the winner of the IHeart Podcast Award is you can decide who takes home the 26 IHeart Podcast Awards, Podcast of the year by voting at IHeartPodcastawards.com now through February 22nd. See all the nominees and place your vote at IHeartpodcastawards.com.

Audible is a proud sponsor of the Audible Audio Pioneer Award. Explore the best selection of audiobooks, podcasts, and originals all in one easy app. Audible. There's more to imagine when you listen. Sign up for a free trial at audible.com. Hi, Kyle. Could you draw up a quick document with the basic business plan? Just one page as a Google Doc and send me the link. Thanks. Hey, just finished drawing up that quick one-page business plan for you. Here's the link. But there was no link. There was no business plan. I hadn't programmed Kyle to be able to do that yet. I'm Evan Ratliff here with a story of entrepreneurship in the AI age. Listen as I attempt to build a real startup run by fake people. Check out the second

season of my podcast, Shell Game, on the IHeart Radio app or wherever you get your podcasts. Back in 2016, we said, let's do a podcast. Little did we know it would last 10 years. I mean, but here's the thing. Stay out of the forest. You're in a cult. Call your dad. This is terrible.

You guys stay sexy. Don't get murdered. Elvis, do you want a cookie? A cookie? My favorite murder turns 10 this month. Join us for new episodes every Thursday on the Exactly Right Network. Listen to my favorite murder on the IHeart Radio app, Apple Podcasts, or wherever you get your podcasts. Goodbye.

What if mind control is real? If you could control the behavior of anybody around you, what kind of life would you have? Can you hypnotically persuade someone to buy a car? When you look at your car, you're going to become overwhelmed with such good feelings. Can you hypnotize someone into sleeping with you? I gave her some suggestions to be sexually aroused. Can you get someone to join your cult? NLP was used on me to access my subconscious.

Mind Games, a new podcast exploring NLP, aka neurolinguistic programming. Is it a self-help miracle, a shady hypnosis scam, or both? Listen to Mind Games on the IHeart Radio app, Apple Podcasts, or wherever you get your podcasts, starting January 20th. This is an IHeart podcast, guaranteed human.