Better Offline - Where Did Tech's Magic Go? feat. Alex Cranz and Michael Fisher

Episode Date: June 26, 2024

In a special live-to-tape episode of Better Offline, Ed is joined by The Verge's Alex Cranz and YouTube influencer Michael Fisher to talk about what they're actually enjoying in the tech industry - an...d why things don't feel quite as magical and exciting as they used to. https://www.youtube.com/@TheMrMobile https://www.theverge.com/authors/alex-cranz See omnystudio.com/listener for privacy information.

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Starting point is 00:02:25 Hello and welcome to Better Offline. I'm your host, Ed Zittron, otherwise known today as Woke Joe Roe. We are live kind of from the IHartRadio studios in New York. Today I am joined by Mr. Mobile himself, Michael Fisher, and of course Alex Cranes from The Verge. Thank you for coming. Thanks for having us. I had to be here. Thanks for having us.
Starting point is 00:02:56 So today is about where the magic's gone in tech. Got two great tech journalists with me and I myself have done some writing on tech, I guess. And the big thing, and this kind of started actually from a conversation between you and me, Michael, where it was about kind of like, what are we even looking at? in tech anymore. Things aren't fun. Like, it feels like we've stopped getting. The most fun thing I have found is, I'm actually going to pull it out of my pocket,
Starting point is 00:03:20 and there's no video, so you're never going to know. Like, this anchor charger looks like $30. I mean, they're sick. That's a sick charger. No, like battery packs are cool. But otherwise, everything that comes out that's meant to be exciting, like the Humane PIN and the Rabbit R1, which obviously were bad from the beginning. Sorry anyone who thought otherwise.
Starting point is 00:03:36 You were wrong. And like the daylight tablet, which we'll get to, of course. Right. These things just have turned out. be just not even fun. You can be kind of shitty but fun. Like there's something you can look at.
Starting point is 00:03:48 Even some of the great tech failures like that weird frame that you could upload things to from like 2015, like a few of these weird Indiegogo things. There was a cute weirdness to it. But now it's just almost just nothing. There's a lot of reasons for that. There are.
Starting point is 00:04:04 Yeah, I feel like there are like a lot of compounding problems that have like deposited us here today. But I will say that I think that there are some of those examples. samples you gave are still could have been fun. I think Rabbit is still trying to like salvage the situation and make itself. But I mean, humane, I think, you know, took a giant swing, which was this thing we've learned, I think you shouldn't do at this point, which is try to replace the smartphone. Call the smartphone, the enemy and say, we're going to replace it with this wearable thing.
Starting point is 00:04:33 And when you deliver a product that's so undercooked, I think that's the problem. Like when I mean, it was undercooked. I mean, it was undercooked. And I think also just everybody. everybody's in this big quest to beat the smartphone, right? Like, everybody wants to make the next smartphone so they can make all the money the way Apple did. And what is it?
Starting point is 00:04:52 And so they're all like, throw it at the wall. Is this it? Yeah. But it's not even like, you're, I mean, I think you're right when you say like the rabbit and you look at these AI devices and stuff where there feels like there's sort of a miscism to these products where you're like,
Starting point is 00:05:07 oh, you're just out here to make money. There's not like something fun and exciting here. Like the daylight computers. a good example. They're like, yeah, we're going to, you know, make computing black and white. And just for the listeners, you might not know about it. Can you describe the daylight? Yeah, the daylight computer, I mean, you just reviewed it, right?
Starting point is 00:05:21 I did. Yeah, it just came off the back of it. Yeah, it's like, I think I called it an ordinary Android tablet with an extraordinary display. Because the special thing about it is the display. And David Pierce said, you know, your colleague said, like, thinks, this is a display company. Right. This isn't necessarily a consumer products. But what is it, though?
Starting point is 00:05:38 It's like an LCD display that only does black and white. Correct. And the special thing is that it has a fast refresh rate that makes it very smooth. So when you're manipulating it, it's like using a black, it's like using an iPad from the fallout world. Yeah. Right, where it's all black and white. But is it like a Kind of like using an E-ink Android tablet if the E-ink could go fast. Right.
Starting point is 00:06:00 And that's why I was excited about it. So what's bad about it? I mean, the problem for me fundamentally, I've used a lot of Android E-ink tablets. I'm a nerd about these things. And fundamentally the problem is they're built for black and white, which is cool. the internet isn't. Oh. So you're like, okay, I'm going to download this app.
Starting point is 00:06:16 I can't see any of the buttons. Cool. Oh, so they just did not prepare for people to use their device on the internet. I mean, I'm... Yeah, I think that's true of those e-readers. No, that is true. But I think daylight, like, to their credit, they have come out and said, look, we don't want color.
Starting point is 00:06:32 You know, it's this very granola, very, like, if you watch the coverage of the... Yeah, I've seen the Instagram ads. Yeah, yeah. And, like, that is their pitch. That is their whole thing. It's like, your screen is too colorful and two... addictive and you should be able to use your tablet outside in daylight. Right.
Starting point is 00:06:49 And it should function as you expect. You should be able to do whatever you want. But at the end of the day, ideally, you're not as, you know, drawn into this vortex of TikTok endless feeds because, you know, you don't want to watch YouTube on it. You want to do some work. So they made it bad deliberate. Right. Which is a whole industry now, isn't it? Right.
Starting point is 00:07:06 Like the light phone is another example where people are just like, what if we took all the cool capabilities of your phone? and then like turned off a bunch of it. Yeah, I've seen the ads for that, that weird phone where it's like, oh, we block out all the things you use your phone for. Right. So the thing that you wouldn't use your phone is just very confusing. And I love posting. I love looking at my phone 92 hours a day. Well, you are an online person.
Starting point is 00:07:32 I will die if I don't go online. But also, it doesn't feel like any of these companies. Same thing with Rabbit, same thing with daylight. It doesn't feel like they've actually talked. to a person, like an actual person, like a normal person. Right. Someone who uses Facebook and Instagram to talk to their friends or get AI spam, and someone who has like a regular job, someone who isn't in tech at all.
Starting point is 00:07:56 Yeah. And just said, what do you think? And then when that person said, I don't know what this, why do I have this? What do I do? They should have gone, oh, shit, I shouldn't have released it. But it doesn't feel what, Rabbit, I think is a separate thing because I think they're fully cynical. I think that they just don't give a shit.
Starting point is 00:08:12 It has to be held out separately. Daylight, it almost feels like they just folksy simple people who chose to... Well... But you said they were... Alex, you said there was something cynical about it, so I'm curious. Yeah, I mean, I think for me, like I said, I've used a lot of similar tablets to this.
Starting point is 00:08:28 So when they reached out and we're like, hey, we have this device, it's electronic paper. And they were very careful of saying electronic paper, not E-ink, because that's like an actual branded thing, and E-ink will descend from the heavens to just slap you down if you use it. inappropriately. And they said they were e-ink, and they said they were electronic paper, really cool refresh rate,
Starting point is 00:08:48 and they wanted to, like, do this whole daylight thing in the warm light stuff. And I thought all of, I think the warm light stuff is very unproven science. That is just like, what is the warm light stuff? Where it's like, the idea is if you look at an orange light before you go to bed, that'll make you sleepy, blue light wakes you up and makes you angry. Didn't they just prove this wasn't the case? Yeah, that was bad timing for daylight for sure, because Wired came out with that thing. It was like, yeah, like all these studies.
Starting point is 00:09:12 are not conclusive and also some new ones have proven. Yeah. It's very cool. It's just like, and so that was a big part of their marketing. Right. It's $800. That's the problem for me. So here's the thing.
Starting point is 00:09:24 I don't think the CEO is, I had some time to talk to the CEO. And I, in a vacuum in absentia, I kind of was like, this guy's got to be a charlatan, right? He's got to be going for a cash grab. What he is, my takeaway was is that, no, he's a display nerd who really cares about making this particular kind of display technology. And the display is cool. And the display is cool. And they didn't take an off-the-shelf component from Sharp, which I also thought and stuff it into a white-label Android tablet, which is what I thought they did.
Starting point is 00:09:51 That's just what I assumed it was. Is it their own operating? Well, their own baked Android? It's Android. But the hardware is they built. But did they make an effort with the software? Yeah. The thing is the devices they see to, you know, it's early.
Starting point is 00:10:05 And this is the thing we complain about with almost every product. Where it's like, yeah, well, this is just Niagara Launcher on top of Android. But we have all these ideas. I'm like, great. Deliver. I am so tired of that. I am so tired of that. I'm so very frustrating.
Starting point is 00:10:18 I wish I could do that with the bank. Yeah, I've got the money this month. However, I will one day and I'll have lots of it. How? I'm not sure. That's called a credit card. And then the understanding is, okay, you have to pay extra because you borrowed it. Whereas these companies are like, hey, give us your money.
Starting point is 00:10:39 We're going to be your product. It's not going to be a good product. product. But if you just wait, and I'm like, no, you should actually pay me. It might be a bad product. Yeah. Pay me to wait. Pay me to wait, right? Yeah. I think the uncertain thing for me is like, it's the price. The thing that for daylight, if daylight was down at, you know, $200, 300, $300,000, put that kind of premium money. And I'm like, look, okay, it's an intentional product for a very specific market.
Starting point is 00:11:01 And that's great. So I hit him on that a lot. I was like, you've got to make me understand why this is $729. And to hear them tell it, it's the work that went into the display, plus the tiny, you know, minimum order quantities they have to, they have to hit. So it's like, you know. So it's basically bitch got to eat? No, no. It's like they don't even make a big margin on each tablet. That's the thing.
Starting point is 00:11:21 They're like, they are based with that from the factory. They just put in a lot of effort and these things are much more expensive to make than they have been in a lot. Which, you know, I can see that side of it now. Like I'm on clicks. Like I've gotten some experience with that. And I'm like, okay, I get it. I don't know if it's true. I don't know enough to know if that's a true point.
Starting point is 00:11:37 Is clicks now $800? Is that? Yeah, that's right. I'm announcing today that the clicks for iPhone is now a thousand dollar accessory. For the listeners at home, so Michael is using this case on his iPhone. It's called a clicks, I assume. It is. Clicks for iPhone.
Starting point is 00:11:51 And this allows you to type with your, with your figure. You've got a nice click to it. It's got a little keyboard. How does that cost? This is 129 or 139 or 159. I do like it. And I'm not just saying that because I'm a co-founder. I'm very biased.
Starting point is 00:12:07 You can't trust me. God damn it. No, so the thing is with something like that is it actually feels useful because people type stuff on their phone sometimes. I'm just like fucking around with that. Yeah, but that's not. Please do. It's just like over here typing myself. But actually, that's the wider thing.
Starting point is 00:12:21 They feel like less fun things to fuck around with these days. And that's something. Even like, CES for years has been like this. Everything, I'm sure next year is just going to be all AI again. But even the years before, it felt like they were less fun things. There's the kind of exterior ring of security. security camera, toilet light,
Starting point is 00:12:42 and dildo companies all from China. And they're amazing. They're called like the Shenzong, Shang Dong romance company. And they sell 11 different products, many batteries. And they're all the very nice people.
Starting point is 00:12:54 Then you've got like the cat litter company that always turns up. You've got the Wi-Fi grill company that always turns up. That one folding machine. The one folding machine that will never launch. But even then,
Starting point is 00:13:03 the folding machine are kind of like that. It's like a foxy, dumb product that will never launch. But otherwise it's like, Where's the magic got? Like, when was the last time we had something fun, even? I mean, CES is a weird one because it is so, I think most of the people coming there are coming to sell things in American markets. Right.
Starting point is 00:13:21 And if you don't need that, if you sell online, you don't necessarily need to go to CES and have that big presence. Because you don't, you can just sell directly to the consumer. You can just skip it. And we see that with stuff like, like the stuff I'm really into right now is INAO, I think is how you say it. What's that? Which is like a gaming console. Oh, it looks like a giant sidekick, right? Yeah, they've got one.
Starting point is 00:13:40 It's called the I-N-A-O. It's A-Y-A-N-E-O. I'm absolutely massaccurring the name. A-Y-A. A-Y-A. N-E-O. This is so professional. The Flip-D-S.
Starting point is 00:13:52 And this thing is the dumbest, most fun thing I've used in a while. What is it? It's like a steam deck, but if the steam deck ran on Windows and therefore sucked. Okay. It's got two screens. Why do you enjoy it? I think I like it because it's different. It's doing something new.
Starting point is 00:14:08 And there's like, like, okay, the software is garbage. But that's kind of their fault because it's hard to do software. And like, you shouldn't launch things with garbage software. Steam Deck did it's fine. But it's also cool because, like, there's like, it's just got a good display. There's like a really good thought behind it. And it's like, you know what? There's going to be people who really, really like this thing and are going to have fun with it.
Starting point is 00:14:29 And it's mainly going to be nerds who want to play Nintendo DS ROMs. Yeah. And I'm like, yes, cool. I want that. But that feels like the first weird thing I've, heard of in a while other than like the rabbit. Yeah, and I think the ones that become a success are like almost unavoidably not as weird. Like the thing that jumps to my mind is what's the last time I was really impressed by something
Starting point is 00:14:48 that I kept after the review period or bought after the review period? It was the rep the meta-ray bans. I was like, wow, oh my God, they stuff really good speakers and a really, and a pretty good camera into sunglasses and a bunch of AI stuff that you really shouldn't talk about. But it's like, it's a really great accessory. Yeah, I've heard good things. They just, they just work. I'll use them on the train a lot.
Starting point is 00:15:10 Yeah. And it just sounds good. And like everybody in the train car gets to listen to my music with me. But then I sound really good on phone calls, so I don't care. Oh, so you can use them vocals? Yeah. So that's verging on useful. It is extremely useful, except for it's meta.
Starting point is 00:15:24 How did they make that? They made it because they have, like, meta has this big vision for AR and VR, right? So they have the whole, the quest and all of that junk. And then they were like, well, we need to do AR stuff, and we need to start. normalizing what AR is going to look like, so we're going to start with these glasses. But you can't see anything in them. You can't. No.
Starting point is 00:15:43 And so it's all audio. Bose was doing this a couple of years ago. Yeah, that's right. There's a few people who have done this. And it's like, you know, when Bose did it, it was a stupid concept. And even the first set of Ray bands were really stupid. And then this time, the quality was just good enough where you're like, okay, I get it now. How much of those?
Starting point is 00:16:00 They're like, two-fifty or something? Oh, God. Yeah, between two and 300 to somewhere. Yeah. They're fairly, it's one of those things where you're like, I just got paid. I don't got any bill. do any time soon? Let's do this. And they actually accomplish something that, like, a lot of these AI companies that we've
Starting point is 00:16:13 touched on earlier have tried to do and sort of failed to do, which is get you out of your phone. So for me, I don't know, well, I'm a stupid influencer, idiot. But, like, 30% of the time, I'm pulling out my phone. It's just bad. But, like, I'm firing up the camera, right? That's why I got my phone out is to use the camera for something. Yeah. And when you have a camera built into your glasses, you can just literally hit a button on it and capture what you're looking at. Well, the humanized 35 millimeter, right? Yeah. I have no, I don't know what, I don't remember what the specs are I said.
Starting point is 00:16:37 what the perspective is like. The perspective is weird because it's off to the side. Because Mike Kaiser of New York Times, he does lovely videos of him cooking using them. Oh. And he'll turn and he's got his Burmese Mountain Dog, Bruno, who's lovely. And he'll be like talking to Bruno and making stuff. He's got his name. That's fun.
Starting point is 00:16:53 I actually really enjoy that stuff. It feels bad that Meta is doing it, though. Like the idea, but also how, it feels also weird that Meta made something good. Yeah. I just very confused because, all right, the VR stuff with Quillard. I know we're like mentored. Like most people like, oh, the quest is good. It isn't good.
Starting point is 00:17:13 I'm sorry. I'm very sorry. Casey, my very close friend Casey is going to hear. This is going to get pissed off. I'm going to get a signal message. The quest's fine. But even the new one, I still get sick. Yeah.
Starting point is 00:17:27 I still feel weird. It still doesn't go on my face right. That's why they did the glasses. It's because they know there's some people. Can I play Half Life Alex on the glasses? I'm coming back to the glasses. Because they did these headsets, and everybody was like, oh, wait, this is not the future for AR and VR. People look stupid.
Starting point is 00:17:45 Like, I saw my nephew come. Like, one day I went over and I'm visiting. I'm saying hi to everybody. I'm like, oh, where is he? And they're like, oh, he's upstairs. And I go upstairs and there's just a little kid all alone in a room, like, wagging the sticks around. And that's the dumbest thing I've ever seen. Like, I wanted to give my –
Starting point is 00:17:59 I was a kid. So you're like, yeah, you're a little loser. Like, I wanted to give him a wedgy, right? And I'm like, that's a bad response for an aunt. Just, like, put my hand in my pocket and walk away. And, and, but that's the way it is for everybody. And so they're like, okay, we got to do these glasses. Because if we do these glasses, then that won't be as dumb and stupid looking.
Starting point is 00:18:18 And I should just give a shout out to a company that not a lot of people remember. And I bet you do. But we remember Focles by North? I remember the name. I don't remember what they did. They shipped a pair of glasses that were very, like, they were a little chunkier. They were obviously something a little off about these glasses. Right.
Starting point is 00:18:35 Horrible display. But, no, but they have. a display. And when you put them on your face, all of a sudden, what materialized in your vision was a little tron-like heads-up display. And you could see your text messages from your phone. You could get driving directions, turn-by-turn directions, little points of interest things. And it was like it was appearing in your eyeball. Of course, it was very strange because when you were talking to somebody, you'd see they'd look kind of above your eyebrow. And then you'd be like, are you, are you checking your messages while I'm talking to you? Stop. Uh-huh. Yeah, yeah. No, no. That's where you get the sunglass version.
Starting point is 00:19:03 Right. But, like, this was a great idea, the technology. She was very fascinating. And then as often happens, they were purchased by Google, and Google either mismanaged it or killed it. Killed it. Killed it. Probably both. It was just brutal.
Starting point is 00:19:18 I mean, and that was the last time I felt like we were on the cusp of maybe the next chapter of personal mobile computer. I thought Google Glass looked cool. I never got to play with that. And I think Robert Scoble has done a lot of bad things. But that weird picture of him in the shower, I genuinely think. I knew you had the shower picture. So, there's a really disgusting fellow called Robert Scoble, famous for reasons I'm not actually sure.
Starting point is 00:19:44 He kisses up to Elon Musk now, wants to marry his Tesla, I believe. I haven't really checked that fact. It's opinion, so you can't sue me. So Robert Scoble took a picture wearing his Google Glass while what looks like screaming in the shower. And I mean just... A lot of people talked about that photo. It was very... It was the inverse of pornography.
Starting point is 00:20:09 But that moment was really unfortunate because Google's was too expensive and all that. And I don't think anyone should have ever looked at it as the future arriving that day. But the idea of a heads-up display is cool. I think heads-up displays are cool. I think, I don't agree with the, we need to get away from our phones thing.
Starting point is 00:20:24 What we need is better society so that it's worth looking away. Same. That's the actual thing. This is an escapism. We made a tool to escape from the world. It rules. Kind of ripping off Paris Marx from Tech Won't Save Us.
Starting point is 00:20:35 There he made a similar point about Vision Pro to distract us from real life, which is a bit much, but he's not totally off. But it's weird. Like, heads-up displays feel like a future. I don't know if it's the big capital T, but that's a way that they could be useful while getting us away from constantly staring. Because there are times where I'd like to walk through New York City and just listen to music, but also know where I'm going because I don't ever.
Starting point is 00:20:59 And heads-up display would be good. But it's almost like they shouldn't be trying for 15 years. They need to get to a completely different level of chip plus display, plus everything else, and then do it really well. It's just because they're all so desperate to be the next iPhone. Like, I love the, you know, I think everybody in this room currently has an iPhone, they're very good devices. Yeah. And everybody wants to be the next one because then they get the 30% lock-in. They get just all, I mean, it's cultural cachet.
Starting point is 00:21:32 Yeah, it just makes you the next big thing. And so meta's been doing that, Google's been doing that poorly. Samsung, you know, a lot of these people do it. And they all fail at it because the text's not there yet, right? Like glasses, you're not going to get glasses until you have actually good displays that can also pass through. And can turn off in an intelligent way with you. And most importantly, that you don't look stupid wearing. Yes.
Starting point is 00:21:56 Like if I want to give you a wedge, you've lost the plot. And I'm liberal with the wedgies. So actually, it's like a high bar. That's the crans factor. Yeah, that's the crans factor. I'm going to move my chair over a little bit. I'm going to keep up a little more room here. The urge.
Starting point is 00:22:10 Okay. So with my sunglasses on the entire time. You would have to. No, but I would, what I'd do is hard for if I'd take him off by the second pet. You got to get some with the decals of the flames on them. A little Guy Fierry moment. Another podcast from some SNL late-night comedy guy, not quite. Unhumor me with Robert Smygel and friends.
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Starting point is 00:25:15 Hey everyone, it's Ryder Strong and Will Ferdell from PodMeets World. And now the Pod Meets Twirled podcast. We're two men who were completely clueless to reality TV, who now have covered Dancing with the Stars, traitors, and we're gearing up for the season finale of Survivor. So yeah, now we're experts. I know we annoyed a lot of our listeners by our severe lack of survivor knowledge. That is the point of the show. I'm just going to remind you.
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Starting point is 00:26:07 So make sure to tune at a pod meets Twitter. world for all our Survivor 50 takes. Listen to Pod Meets Tworold on the IHeart Radio app, Apple Podcasts, or wherever you get your podcasts. This week on Crimless, we're joined by our first ever guest. Sorry, our first ever human guest. I don't think I could be in the same room with Shamrock the parrot. I'd be too nervous.
Starting point is 00:26:32 That's right. The very funny, Will Farrell joins Rory Scovel and me, Josh Dean, for an episode dedicated to the many crimes committed by people also named. Will Farrell. They called to his fellow officer for the nippers. What are the nippers? Very good question. No, I was thinking, would that be a good name for like a salad dressing?
Starting point is 00:26:53 Simple assault? And it's a play on word, salt? Maybe not. I say we invest and we see. There's only one way to know. This did not amuse the cops. By the way, normally the cops are amused, but this did not abuse the cops. Will even comes clean about some of his own crimes.
Starting point is 00:27:10 I didn't get caught. You know why? if you don't want to be suspected of anything, you whistle as you walk. Listen to Crime List on the IHeart Radio app, Apple Podcasts, or wherever you get your podcast. So it feels like augmented reality is at least where there could be fun now. Yeah.
Starting point is 00:27:32 But it feels like it's not 2017, what, 2015 when they had that weird burst of them. It feels like they've all stepped back from it, which sucks, because it feels like we actually need R&D money there. Yes. Because I feel like that's the thing. The point you were just making, Alex, is that the technology needs to catch up to the aspiration. Right.
Starting point is 00:27:50 And we've seen a lot of this demo. And again, the most promising one got bought and killed. Yeah. And I've never seen anything get close. I mean, I think the Raybans are close, and they're planning, apparently, to put a lot more, like, invest a lot more there, right? Like, they just, this week, I think, did a whole reorg, the week we're recording this, did a whole reorg of this, of the meta-division. And so they're like, Oculus, you go over here and you go over, like, under an ad sales guy. Who?
Starting point is 00:28:15 Well. I don't remember the name. I'm going to look this up. And then the Ray bands, they're like, okay, this is, like, this is our focus. They've got plans for some glasses the next couple of years that are, like, much more involved. We've heard, like, Google, bot, focal, and we haven't heard anything there. And so it could be dead, but also, like, everybody's talking about AR right now. So it feels like maybe they're coming back.
Starting point is 00:28:36 I think that, so I had an episode about this called a rock-com bubble. Yeah. Where I think what they're doing right now is freaking out. Yeah. Because they don't have. They all want to be the next iPhone, but what they realize is there is no next iPhone right now. Yep. There is no next Google or Facebook or anything.
Starting point is 00:28:51 So they're chasing AI. They're chasing AI, but come on. I was going to say, you've done a very good job in the past few weeks of demonstrating on this very show why AI is not as exciting as everyone would like it to be. That's a good point to bring up, though. How do you two feel about AI? Well, I feel, I'll say this dovetails with what you were just saying. The companies are not the only ones desperate. for the next iPhone.
Starting point is 00:29:15 I am desperate to the next iPhone. Anytime, again, Pierce wrote that little blurb about, you know, the season of AI gadgets is here before any of the Humane and Rabbit stuff came out. And I was like crossing my fingers. Because as somebody who covers the stuff and as somebody who has loved the stuff for as long as I can remember, I love the excitement of new things coming out and introducing new possibilities. And I feel like the AI, I have an increasingly severe grudge against the AI bubble. the hype cycle for raising my hopes, actually putting some pretty cool hardware in my hand. Say what you want about the humane payment.
Starting point is 00:29:50 That hardware rocks. And then absolutely cutting its legs out from under it because most of its functionality is based on an LLM that you can't trust. Because it tells you the sun is going to set 40 minutes ago at 11 in the morning. Yeah, I think, like, AI is, you know, I'm super excited about Apple intelligence,
Starting point is 00:30:07 mainly because I'm going to be able to make the best shit posts to send my friends because you can do image generation. And it's hideous. It's terrible looking, and I'm so excited to just troll people. But otherwise, like, you know, AI is one of those things like we've built lying machines. And as far as large language models go, they're really bad at it to the point where Tim Cook's like, well, I wouldn't say 100% get it right. How busted that way?
Starting point is 00:30:31 That's actually a bad thing you to say, dude. And everybody's saying that because they're like, don't worry about it. Don't worry about it. Meanwhile, the researchers are like actually large language models aren't the thing. You should worry about it. But everybody's like, but we can make money now. Except we can't. Well, Jensen Wong can make money.
Starting point is 00:30:49 Yeah, Jensen Wong, when he's not serving PC gamers like me. But that's the thing, though. That's something you were saying there, Michael. It was actually kind of the impetus of us being here today. Something in this show that people say about me all the time is, oh, you're just a pessimist. You don't like this stuff. I love this shit. Do you know how excited I am when I get a new dumb gadget like a mess around with?
Starting point is 00:31:13 You've got a charger right here. I got this anchor charger. I'm so excited. I got two. So I got redundancy. So happy with that stuff. I love my little gizmos and gadgets. I love this stuff.
Starting point is 00:31:22 And I haven't really had anything to be. The Steam deck was the last time I was really like excited for and then excited after. Yeah. And kind of the Vision Pro. Oh, interesting. But it's like there's always a butt. And the butt is usually, yeah, but the people who made it, they didn't really give it to real people. Yeah.
Starting point is 00:31:42 They gave it to a focus group, and it was a McKinsey one, so three quarters of them were paid to say whatever they wanted to hear, and the rest didn't turn up. And it's just frustrating because there was a time, I think this is just like the rock on bubble, there was a 20-year period, and we just got new stuff, new stuff, new stuff, and even the bad stuff was kind of funny.
Starting point is 00:32:01 Yeah. Even all this dorky Indiegogo bullshit, like the coolest cooler, which had a speaker at a margarita machine. You knew that was never going to work, but you kind of enjoyed them trying. And then they scammed a bunch of people. That was also bad. But you stopped getting fun.
Starting point is 00:32:18 Like, there wasn't something to look forward to. Like, the Vision Pro, the reason I brought it up is my first hour with it was so exciting. And then I realized that I had like light bleeding in, so I started fucking with it. And I couldn't get it on right. And I spent like another hour trying to make it work. And it just turned out that like I didn't have the right size thing, which dramatically improved it. And I was using it fairly often. I'm like, this is not there yet, but this is different and cool.
Starting point is 00:32:45 And watching movies on it is great. Then I tried to watch on a plane. How'd that go? I got a migraine. And I've yet to finish June. People say Nissan, Altima, or whatever it is from that to me all the time. But it's very strange because it almost doesn't feel like anyone's trying. Yeah.
Starting point is 00:33:04 Go ahead. I was going to say, like, the VR thing is a weird one because it is so dependent on the person, right? I had a friend who also just recently did a cross-country flight, War their Vision Pro, watched Dune and Dune 2. Nice. Back to back, and they loved it. Absolute legend. Yeah, whereas you would have presumably thrown up everywhere,
Starting point is 00:33:25 and they would have a player. Oh, no, my head just felt like it would explode. Yeah. And that's just because, like, your vestibular response is totally different than their vestibular response, and that's what's going to happen there. And that's why VR is a dead end. And that's why meta now has been like, you go over here.
Starting point is 00:33:42 We tried it. Under the watchful hand of Boz. Yeah. We did that, what was it, the meta quest pro? Was that, was that the one? The pro one they were canceled. Yeah, where they released it. And everybody's like, this is garbage.
Starting point is 00:33:53 And they're like, yeah, it's garbage. I think what it was was they released it at the same time as the Quest 2, which was like 300, 400, 400 bucks. People were like, this is pretty good. Yeah. Like the expectations were low. And they're like, but what if you paid $1,400 for something that wasn't as good? But it was more powerful.
Starting point is 00:34:10 Well, yeah, and that's, you were saying a second ago, like it doesn't feel like people are trying anymore. Yeah. I think that's not, I think people are trying at the wrong thing. Yes. Former journalist should be become a journalist again because we miss him. David Ruddock was just complaining about this on LinkedIn, and he was just like, you know, with respect to the product managers who I call my friend. Like, product managers are ruining the segment. I don't disagree with it.
Starting point is 00:34:34 And even if you take it out above the PM, like it's like, companies have real. that if they do enough marketing to create artificial demand, then that is a way to make money in the short term and you can keep the business growing while you're there. Or is that just what they believe is the case? It may well be. Right. For the long term, it's certainly not true. Yeah. But for the short term, it may be.
Starting point is 00:34:51 You can get a spike. And it feels like there's 10 times as much of that as there is, for every 10 examples of that, there's one example of a company that's actually like, hey, we actually have a good idea. Maybe it's a little weird idea, but we think enough people buy it, we'll buy it and find delight in it that we can make a business out of it. Right. Yeah. And if more people did that instead of like, how can we make money and get out as quickly as possible? Right. Then I think we would have those glory days of gadget.
Starting point is 00:35:15 You can make the money and get out by doing something people want to buy it. It's just frustrating. True. Alex, are you enjoying any devices other than the strange, not quite steam deck? Yeah, the garbage steam deck that I'm not even going to score because you shouldn't buy it. It's not going to be good for most people, but it's so much fun to like fuck around with. I don't know. That's one of the reasons I got really into E-Inc because it felt like it was much closer to like, there's felt like there was something there that could be solved pretty quickly.
Starting point is 00:35:45 But that was like five or six years ago and it hasn't happened. What's slowing it down? Because everybody wants to make money through vertical integration. So they're like, well, I don't want you to actually get anybody else's books on your device. I want you to get my books on your device. Oh, so everyone wants to do a platform play. Right. So everybody's doing a platform play. So it's money again, right?
Starting point is 00:36:03 Like everybody's like, I need all as much of the money as I can get to my little stuff. side because Apple did that. It worked really well for Apple. It's never worked for anyone else. Yeah, it's like, gosh, stop. I mean, Amazon, it kind of worked. Amazon already had that scam going, though. Yeah, that's true.
Starting point is 00:36:16 That's true. And you haven't seen meaningful evolution in the Kindle with the exception of The Scribe in a long time. Which is insane. Garbage compared to a lot of the stuff. Because, like, China, and this is, the other point is, there's a lot of innovation happening in China a ton. You ever use the Odin?
Starting point is 00:36:31 The Odin. So there was this, it's an Android gaming console. before the Steam decks, so just to be clear, probably not as fun, but super fast, you could do PlayStation Remote on it. Almost like predecessor to the PlayStation Portal, which is literally just playing PlayStation. And it was great. And what they did, this is a crazy idea.
Starting point is 00:36:47 They were like, why don't we make it really easy to run the specific gaming apps you like? And what have we made the buttons good? Yeah. And what a crazy idea you sold out an Indigo did really well. It comes to China. And it's like, this current xenophobic climate is fucking frustrating because let them in a please borrow the innovation from them. China seems to be fucking trying with tech.
Starting point is 00:37:08 Right. And one of the reasons they're trying, because I kind of went down a rabbit hole with the E-ink thing, where I was like, why is nobody trying this? You're getting all these really cool E-Inc readers out of China and nothing here. And it was because we're so obsessed with that lock-in. We're so obsessed with how do we build that bigger model. We don't want to just sell one thing. We want to sell you the services.
Starting point is 00:37:27 We want to sell you the platform. And America's just super hyper-focused on that where China's like, yeah, I mean, I don't care who you use just buy our shit. I mean, they're also. They also have one monopoly. Yeah, right. Yeah, it's like we all operate within this one monotally. We're all controlled by 10 cent, but it's fine.
Starting point is 00:37:44 It's frustrating because I feel like what it might also be is that they're like, how do we make the next trillion dollar company or billion dollar company? They're like, what if you made a $50 million company? Nope. Yeah. Fuck that. Well, you got to get your investors, right? You got to get your stockholders.
Starting point is 00:38:00 You got to do all of that. And apparently money is not free. people don't just give money away. You've got to give $100 million to Adam Newman again so that he can make the next bad company. I think that happened. It did. He got $250 million to a close.
Starting point is 00:38:16 I want to fail that hard up. That sounds great. It's so good. I don't mean to keep bringing her back to Humane, but that was the thing I kept saying in the Humane briefing. I was just like, guys, I know this is not what you want to hear, but this would be a great little accessory for the phone. You could still do a lot of cool things and have it linked to your phone,
Starting point is 00:38:32 and then it wouldn't be, well, a bunch of things would be better. It also did not work, but... You didn't catch on fire. That's like... I'm still here. You're still here. But like the...
Starting point is 00:38:42 It wasn't a bold enough vision. And they didn't say this. I assume this. It wasn't a bold enough vision, one, to get a bunch of people motivated to do. Because if you're replacing the smartphone big quotes around that, well, that's a mission that's at least difficult. That's like a moonshot. And then B, you can't get enough investors excited, to your point, to give you all the,
Starting point is 00:38:59 all the money that you want to put together to build this... Just as note for listeners, that's the... Humane AI pin, Google it, it's terrible $700, $24 a month. Just the basic thing. But the humane was so weird, though, and this is the thing that I will never understand and they will never tell me, is how did you put this out the door? How did you look at this thing? Oh, it overheats in two minutes.
Starting point is 00:39:19 Oh, chat GPT sometimes doesn't work. Basic shame? I mean, I would not want to do it. I would be like... They kind of had to, right? Like, they kind of hit their point where it's like, shit or get off the pot. This is the question. I don't know.
Starting point is 00:39:32 I asked that about rabbit too. Is it just cynical? Rabbit's cynical. I 100% believe. I think Rabbit had to launch before what we all knew was going to happen, which was Google was going to do Gemini. People used it. Apple was going to do serious things. Yeah.
Starting point is 00:39:44 People saw how it operate so that they could say this. It looks cool. Yeah. It does look cool. He is on the board of teenage engineering. He is on the board. This boys are sick. Okay, we're going to talk about the rabbit.
Starting point is 00:39:58 It's time. So those listeners who don't know about the rabbit is this $200. AI device, and it claims to have something on it called a large action model. Large action model claims it was trained on 600 plus apps to distinctly control your apps. But for some reason, it only launched with four or five. It turns out that when you ask the lamb to do something, it would sometimes just not work. Sometimes you would say, order me McDonald. And it would go, sorry, Uber isn't working.
Starting point is 00:40:25 And it turns out, due to some friendly hackers, that it turned out that it isn't actually using a large action model. It's connected to playwright, a script thing. I'm sure more technical listeners are going to email me corrections. I'm very sorry. But in short, instead of running a large action model, an actual AI thing,
Starting point is 00:40:41 it was triggering scripts using chat GPT. Now, I could do a whole episode. I'm surprised I haven't over the whole thing that they used to be an NFT company. But putting all of the obvious, horrible things aside, it just fucking sucks. Yeah. It's just really bad in a way that is almost unbelievable.
Starting point is 00:40:59 I recommend you go and look Dave 3D did a whole thing about it before it came out that was very good but go and look at Linus's and Linus I know people have problems with him but his thing about the rap it was great because it was mostly him trying stuff at not working and he goes what what what which was very entertaining
Starting point is 00:41:15 but it's just broken and they raised another $32 million in March it feels like I am living in a different universe to the rest of the world I see this it's bad The YouTube's like, this is the worst thing I've ever used.
Starting point is 00:41:32 Investors are, absolutely. Yeah, I need to get in on the shit now. Yeah, yeah. Elon Musk has just sent them, wrote him a check. He did not, to my knowledge, write them a check. He wouldn't do that. It's an epic and base device. You know, I don't think you're alone.
Starting point is 00:41:45 I think there is a weird tension happening where we have Silicon Valley. We have all these investors in Silicon Valley who are all just desperate to make money and never took a single history, English course, like any liberal arts. They think that's stupid. and then there's the rest of the world. And these people are so focused on money, they forget the rest of the world. They'd never touch grass.
Starting point is 00:42:04 And so they'll put on the Vision Pro and be like, this is going to change the face of computing and not consider the billion of different other ways people use computers. Or they'll see the rabbit with the worst name on the planet, by the way. A majority of women I know who heard the rabbit was coming out was like, why would I pay $200 for that? I got one in my drawer next to my bed. What the hell, guys?
Starting point is 00:42:28 I'm dying to know more about that. Wait, I didn't even put that together at all. The rabbit is a very notorious. That's a term for a whole type of sex toy that women use. Is it really? Yeah. Oh, I had no idea. Yeah.
Starting point is 00:42:37 And so, like, when they were like, we've got the rabbit. And I was like, do you? Oh, this is a different rabbit. Jesse Lewis, like, and now I'll bring out the wrapper. You're like, whoa, man. What's happening at CES? I knew you guys were doing sex tech now, but wow. I thought they moved the adult thing away from CES.
Starting point is 00:42:53 It is, right? Depending on the ear. But I think that it is that there's the kind of disconnection from the real world, but there's also, I don't know if these people use stuff. I just don't think they do. I don't know if they use it, like, I really want to just get behind Mark Andreson
Starting point is 00:43:08 at one point, and can't say the rest of that. But, I mean, look over his shoulder and see the font size on his iPhone. Right. Like, I want to see it, because I don't think these people interact with the real world or touch grass, but I also don't think they, like, I don't think, well, Vision Pro is different because, public company,
Starting point is 00:43:24 whatever. Yeah. But like the rabbit, for example, I don't think they fucking cared. They'll be like, these little pigs will buy this. Well, they'd already bought it, right? Like, they announced the thing. They made these huge promises. They did a ton of pre-sales. And then it came out, and we haven't heard how the sales have, or how the sales have been since then.
Starting point is 00:43:42 After? Oh, we don't. They don't. Yeah, and I don't know what we're going to hear about that, right? We are not. It's coming from Jesse Lou. I think, you know, I mean, if they, I'm with you, I think there are dubious business motivations to a lot of this, right?
Starting point is 00:43:59 But I can't help but think that if I wasn't inside one of these organizations that I wouldn't, look, no, I know I would have been caught up in it. I would have been caught up in the ambition. It would have been caught up in the promise, especially when you consider that the design process of a lot of this stuff goes back to the time where we were, most of us, are getting our first chance to interact with chat GPT. And I'm like, to make me a text adventure in the style of Star Trek Deep Space Nine. Yeah.
Starting point is 00:44:22 And it did it. And I was like, oh, my God. You know, I remember where I was when that happened. It was like the first time I put on a VR headset. I remember the first time I was actually blown away by AI. And if I was inside a company or recently a hybrid company, I was like, we're going to change the world with this tech. I think I would have, I probably would have been on that boat for like a year before I started getting really skeptical about it.
Starting point is 00:44:41 Internally. Yeah. Yeah. Like, for me, I used it and it just reminded me of the aim bots. Yeah. From like, I'm old here. I'm apologies to the audience. I'm sure you're all 12.
Starting point is 00:44:53 Hi, why are you listening? Pretty sure I'm older than you. Yeah. We're old people. But aimbots, you'd go and you'd log in and you type and type back. And then we've seen this so many times. And this one I was like, okay. All the way back to Eliza, yeah.
Starting point is 00:45:05 We're back to this. We're back to this like the pattern recognition and recreation machine has gotten just really, really good. And I was like, that's fine. Yeah, that's kind of, that's actually where I was as well. I'm like, oh, you can do a text-based adventure. And I think if I'd have heard that, I would have gone, cool, all right. And just kind of just said, because I run a Pia off. Yeah.
Starting point is 00:45:26 I have clients in AI, but nothing that touches this show because I'm scared of that. And it's like, there's a few clients that I, who even just do AI things. That's the thing I don't, surprisingly enough, AI companies aren't super excited to work with me when I'm talking about them actually having to do stuff. But it's like with Chad GPT, for example, I know, I actually understand totally, Michael, why you were excited like that. I can understand why others might have been excited by that. I just don't understand how they're still that way.
Starting point is 00:45:53 Because nothing has happened. Money. Money, I guess, but... I mean, money is a very powerful driver of people. If you work for a financial institution, I get it. But like gadget... Even just regular people don't seem excited. It's just so weird.
Starting point is 00:46:09 It feels like living in two realities at once. Yeah. And like there was a sign that someone posted on Blue Sky. It was like, we put the AI in an IPA. It was a Dell advert. What? Yeah. I just, I feel like...
Starting point is 00:46:24 I don't like it. I have a friend who is in a... dot com boom company. Yeah. Like a textbook related one. And I'm really tempted to call him and be like, was it like this? Was it like this?
Starting point is 00:46:34 And if he says yes, I'm going to do nothing because I can't invest in anything now because I run a bloody tech podcast. Can't do anything. Can't short shit. It's like the big short, but Steve Grohl is just like, well, I'll just go home, I guess. I think we have to give credit to the entire thing.
Starting point is 00:46:50 First of all, the marketing approach to AI has been really frustrating because everything is AI now. Stuff that existed before. Right. In its, it has been ported directly, unchanged and just rebranded as AI. Just much in the same way, I think somebody brought up to me at the John Deere event I was just at, which we will not be talking about. Okay.
Starting point is 00:47:09 I had so many questions. Somebody brought up as like, yeah, it's like slapping a non-GMO label on an unchanged box of wheat thins. It's like, okay, well, AI is just being marketed much too aggressively. So you have stuff stuck in here kind of getting caught in the in the flack. That's like, that's really useful. But it's these, it's a seasoning that you. you put on something that is already used. It's not in itself a self-contained thing,
Starting point is 00:47:31 capable of driving a whole new range of, especially gadgets, which, again, makes me very sad, because every time you would touch a new AI, I think the plot note, that little self-contained AI voice recorder was like, this is very cool. I wish it were an alternate universe in the year 2000, and I could actually get excited about this, because what this is is a feature that belongs in the Google recorder.
Starting point is 00:47:52 And, oh, sorry, I just finished this video, and that's exactly what Google built in. to their recorder when that was done. And I was like, okay, well, it's about... Have fun with that for now. Yeah, it's bummer. Pivot to AR? Yeah, everybody's...
Starting point is 00:48:05 I mean, yeah, I think they're just going to pivot back and forth. Everybody's going to be constantly... Oscillating until, like, something sticks, because they're so desperate for that next thing. They're so eager. Everybody's just looking for the money. They know it somewhere, and, like, right now it is all an NVIDIA stock, and they're hoping that it will somehow come to them at some point.
Starting point is 00:48:26 Why not you? I don't know. It's like, why not build some fucking hardware to put Nvidia stuff in? I realize those blackmail chips aren't what we're talking about, but I don't know. It's almost as if no one wants to do the work in the middle. They're like, I've got an idea and I need to make a product. Can I skip the middle part? It's boring.
Starting point is 00:48:42 It's expensive. It takes forever. I need to have this shit on the market in six months. And it can't be. It is the growth that all costs for our economy ever in about 100 times. But it's also frustrating because I actually think if they put in the effort, this would be cool. When that comes to AI, part of my frustration comes back to that thing we were saying earlier about how we've been let down. Because I would actually love it if I could reliably tell my phone to take distinct actions.
Starting point is 00:49:08 Send the calendar invite to Alex and Michael 3pm at the IHeart Radio Studio and just fucking send it. And it would know. Maybe it goes, do you want Eastern or Pacific time? Or wait, I said New York, you already know. And it sends the invites and it finds your emails. That would be useful. I wish in my regular email job I can have it do the spreadsheets and the documents. It can't, it can't actually do these things.
Starting point is 00:49:33 Yeah. And this, please make that the future. No, it isn't the future. We need to, they can't even describe what it is. And it's just. Well, because they can't do that future yet, right? Like, there's, they, the things we have now, the thing that everybody got really excited about was they released chat TPT 3.5. Everybody went, oh, crap, this can write, this can write stuff.
Starting point is 00:49:51 And it can write it not like garbage for once. And this is huge. And all of the researchers just roll their eyes because they'd seen this for ages. They were like, yeah, it's a large language model. That's what they do. Calm down. And everybody's like, no. And then the downloads increased, the downloads increase.
Starting point is 00:50:06 And everybody's like, wait, I think there's some money here. Right. And let's just like ride this hype just right into the ground as long as we can – or write it as long as we can until it gets around. And that's pretty much what happened. Just – right? Yeah, I'm trying to, like, I'm still, you know, I'm halfway between, like, the stuff that we're all talking about and then the stuff that I see, again, in these little flashes of like, what I'll be on a trip with, and Kevin neither will be like, I'll be like, what are you doing? He's like, well, I have a cold, so I can't do voiceover for my video, but I built a model of my own voice. So now all I have to do is type in something and script, and the model in my voice reads it to the audience.
Starting point is 00:50:48 And I'm like, well, that's useful. Cool. All right, well, you don't bookmark that. Yeah. And like generative fill stuff, or it's not like I'm typing into mid-jury. Like, make me a photo of a high turtle eating macaroni and cheese while watch. It's like, no, like, fill in. I mean, I didn't type that in.
Starting point is 00:51:02 I mean, that is a cool photo. Yeah. But like when you rotate a photo, right, and you have to fill in the stuff with fake scenery just to make it look okay so you can run a blog post. It's like, that's useful. So there's these little things. Yeah, there's a lot of these smaller things that could be super, super useful, but that's not what they want to focus on because that takes actual work. There's more development than needs to have it there. You're already big enough that you've bought whatever little company came up with that
Starting point is 00:51:25 and you've built like your Adobe. You've built it in a Photoshop. Yeah. And then everybody hates you because you're Adobe. I think it's almost like they are really good at features but terrible at products. Like these aren't useful because the actual user interface of phones is really good and also very bad. Yeah. I will lose what I am doing on my phone sometimes.
Starting point is 00:51:46 I have 587 Safari taps up. That doesn't surprise me. Because the U.S. on there is so wonky, and it's not like on a computer where you have like a, like a, actually that would suggest I close Chrome tabs on my computer too. But I don't lose shit as much, but I still do on the computer. Yeah. I don't miss meetings because I generally force myself to be on time as I was not today. And it's the fact that I have to moderate so much of this stuff, yet everyone's talking about AI that really pisses me off. Why can the phone, if AI is the goddamn future, why are we so far from?
Starting point is 00:52:24 Well, the other part of that is the security and privacy. Like we just saw, as we're recording this earlier today, Apple said actually a bunch of these features that we announced at WWDC, like Apple Intelligence, which is going to make Siri like do a lot of the stuff we all want it to do, they're not coming to Europe. Because the DMA and they're like, oh, you know, we're worried. It's going to like do something about the privacy. recall is another example that was the Windows feature where I was like, what if we just, to me, I was editing our post for it. I was like, this rules.
Starting point is 00:52:56 I didn't even think about security because I was like, oh, it's going to take a picture, and I'm just going to know. And I'd recently been trying to look for a text message from 10 years ago, so it was feeling very like, this is perfect for me specifically. And then everybody's like, this is the worst thing to ever happen in my life.
Starting point is 00:53:11 What's great about recall as well is they didn't actually solve the real problem, which was search, searching for things, Spotlight is actually really good. Yeah. But it's not good enough. Nope. It could just be a little bit better.
Starting point is 00:53:23 Searching for stuff on your messages could be better. That would require them to make that better. They're like, nah, what if we just... What if we did a new teacher? What we just caught, like, just wrote it down. Yeah. Well, we just wrote down literally everything you've ever done. Put it in a plain text file, and then we'll just use AI to train on that.
Starting point is 00:53:38 And it'll be great. Yeah, and I'm like, yeah, that is definitely a solution. It's reminding me of something. I switch to a text message provider, like 15. years ago. Right. And I was intoxicated by the prospect of being able to search all of my text messages for all time, which I've done a few times.
Starting point is 00:53:55 And over the course of the past like two years, I've been like, I must delete that entire archive. Yeah. This is a massive liability. I have all my emails, but not my texts. Yeah. No, I keep all of them. Don't worry, guys.
Starting point is 00:54:08 Don't worry. You and I will go down together. Yeah, well, I'm taking everybody down. When you're indicted, it'll come out. Yeah. Hopefully, please don't indict me. No. Federal government.
Starting point is 00:54:17 Please don't indict anyone who's on better off-line. Yeah, thanks. Thank you. Another podcast from some SNL, late-night comedy guide, not quite. Unhumor me with Robert Smygel and friends. Me and hilarious guests from Jim Gaffigan to Bob Odenkirk to David Letterman
Starting point is 00:54:41 help make you funnier. This week, my guest, SNL's Mikey Day and head writer Streeter Seidel help an acapella band with their between songs banter. There's the worst singer in the group. The worst? Yeah.
Starting point is 00:54:54 Me. Is there anything? Do you know the idea that because you're from Harvard, you only got in because your parents made a huge donation. The group. The yard birds, right? That's the name. The Harvard yard, but they're open. Do you have a name suggestion?
Starting point is 00:55:09 We're open. Since you guys are middle-aged, one erection. Listen to humor me with Robert Smigel and Friends on the I-Heart radio app, Apple Podcasts, or wherever you get your podcast. Huber me. I need some jokes to make me seem funny. Run a business and not thinking about podcasting, think again. More Americans listen to podcasts than ads supported streaming music from Spotify and Pandora. And as the number one podcaster, IHearts twice as large as the next two combined.
Starting point is 00:55:42 So whatever your customers listen to, they'll hear your message. Plus, only IHeart can extend your message to audiences across broadcast radio. Think podcasting can help your business. Think IHeart. Streaming, radio. and podcasting. Let us show you at iHeartadvertising.com. That's iHeartadvertising.com. There are times when the mind becomes a difficult place to live. This is David Eagleman with the Inner Cosmos podcast, and for Mental Health Awareness Month, we're dedicating a series
Starting point is 00:56:10 to understanding the mind when it struggles. I'm joined by doctors, researchers, and those with lived experience. We'll talk with singer-songwriter Jewel about anxiety. I started living in my car and then my car got stolen. I was shoplifting, I was having panic attacks, I was agoraphobic. And making it through hardship. To be present is a learned skill, and it's hard to be present.
Starting point is 00:56:36 We'll talk with John Nelson about clinical depression and the brain implant that saved his life. What I learned is that procedure made me happy because I'm disease-free. And we'll talk with leading experts like Judd Brewer about anxiety and John Hirschfield about obsessive-compulsive, of disorder and the science of how the brain can change.
Starting point is 00:56:57 This is a month of deeply personal and honest conversations about what happens when the brain goes off course and what we can do about it. Listen to Inner Cosmos on the IHeart Radio app, Apple Podcasts, or wherever you get your podcasts. Hey, everyone, it's Ryder Strong and Will Ferdell from PodMeets World. And now the PodMeets Twirled podcast. We're two men who were completely clueless to reality TV, who now have covered Dancing with the Stars. Traders.
Starting point is 00:57:32 And we're gearing up for the season finale of Survivor. So yeah, now we're experts. I know we annoyed a lot of our listeners by our severe lack of survivor knowledge. That is the point of the show. I'm just going to remind you. I have watched some Survivor. I obviously haven't watched enough. Did people not like it?
Starting point is 00:57:51 Yeah. Just because we? Yeah. We'll be recapping the big conclusion of the 50th season. From the final attempts at gameplay to the desperate pleas of finalists to a finalist to a bunch of ha-hoo, ha-hoo, ha-hoo, again, we are experts. So make sure to tune into Pod Meets Twirled for all our Survivor 50 takes. Listen to Pod Meets Twirled on the IHeart Radio app, Apple Podcasts, or wherever you get your podcasts.
Starting point is 00:58:16 This week on Crimless, we're joined by our first ever guest. Sorry, our first ever human guest. I don't think I could be in the same room with Shamrock the parrot. I'd be too nervous. That's right. The very funny Will Ferrell joined. Rory Scovel and me, Josh Dean, for an episode dedicated to the many crimes committed by people also named Will Farrell. We called to his fellow officer for the nippers. What are the nippers?
Starting point is 00:58:46 Very good question. No, I was thinking, would that be a good name for like a salad dressing? Simple assault. And it's a play on word, salt? Maybe not. I say we invest and we see. There's only one way to know. This did not amuse the cops.
Starting point is 00:58:59 By the way, normally the cops are amused, but this did not abuse the cops. Will even comes clean about some of his own crimes. I didn't get caught. You know why? If you don't want to be suspected of anything, you whistle as you walk. Listen to Crime List on the Iheart radio app, Apple Podcasts, or wherever you get your podcast. So returning from a commercial break that I'll announce next time, it's just, I wonder if it's something to do with the venture capital climate, but not just that they don't want to invest in things like that. aren't going to grow huge, but also, I think they're scared of hardware.
Starting point is 00:59:42 They just, like, the concept of hardware is just... It's expensive. It's expensive, but also, like you've been saying, there's not really a platform. Like, there is if you own the hardware device, but you need to come up with some noxious way to charge them more. Yeah, everybody is obsessed with how do we get that extra, that extra money, right? With the exception of some hardware in this room currently. Thank you very much. Click for iPhone.
Starting point is 01:00:04 Bye. We just had an ad break. But for the most part, everybody is obsessed with this. We saw this with video games. I think that's one of the first ones we saw it with, where they were like, what if we charge you just to play online with your friends, even though it doesn't cost us anything to do that, really?
Starting point is 01:00:25 Well. I mean, it cost them a little. I think it became, Jesus Christ, began with the game, it was a Moro Ender Oblivion that did the horse armor. That was the big moment. They charged $2.99 for... For some armor for your horse.
Starting point is 01:00:38 Did you get it? No. Okay. Maybe in the Elder Scrolls online. But nevertheless, that was the moment when it, but they were like, oh. And then we got the more micro transactions. They're like, oh, do you want to do a cool little, like handwave and destiny? $5.
Starting point is 01:00:52 And I paid it. Unlike you, I paid the $5. I was like, take my money, Bungee. I'm sorry. Since we're talking about old-timey things, the first time I encountered this was with Napster. When Napster went legit. Do you remember that very brief moment? You were still with Napster when I went?
Starting point is 01:01:08 No, I'd returned to it. No, because I've done the lime wire, because I've ruined several computers. Yes. And then Napster comes out and it's like, hey, we're going legit. Just pay us this very affordable monthly fee and you get unlimited music. I'm like, great. And then I got to the part of the front page. It's like, yeah, and if you ever stop paying us, you will lose access to all that music.
Starting point is 01:01:25 I'm like, what? Yeah. It's 2006. And what is this? And now that's how Spotify works. Exactly. Yes. Now we're used to it.
Starting point is 01:01:32 But you have a free account. Yeah, I don't pay for Spotify. I don't either because I'm an influencer. I pay for Apple Music. I'm like, I get it through my phone bill for some reason. That's good. Yeah, it's great. So I'm like, do I pay for it?
Starting point is 01:01:47 Unclear. But it's just weird because it feels like there are very obvious problems that people have. Like, phones are, the whole stop using your phone thing is stupid. Katie, the top of list at BI had a really good piece where it's like, I love my phone. I love being on my phone. Yeah. The problem is there's too much shit in it. And that doesn't mean Google, I need you to search for me.
Starting point is 01:02:06 You're also not good at it. But it's the, I feel like they are selling us back the idea of interfaces, except they're not even doing it. They're not actually automating anything. That's the thing with the AI. That is the problem of AI other than all the other ones, which is it's not doing anything for me. What is it doing?
Starting point is 01:02:24 When? Even the Apple Intelligence thing, we just did an episode on, excited about the prospect of what they could do, but also they didn't actually say much. Siri can do actions across multiple flaps. And also, it's not coming until well after launch, right? Is it? Jesus Christ. Yeah, or some of the features, they were really like, they weren't clear on which features are coming immediately, which are later.
Starting point is 01:02:46 Just this obfuscation. And it's, it almost, when... I mean, because that was WWDC, Google I.O. We just finished this big developer conference season. And while it was ostensibly for developers and ostensibly for the rest of us, and it should have been developers because never has the relationship
Starting point is 01:03:02 between these platforms and developers have been more fraught. The stuff that's happening in Europe with the DMA has made it really, really difficult. And instead,
Starting point is 01:03:10 it was for investors and saying, here, we've got our AI thing, too. We are in on the hype. And it's like, you don't have to be. Like, we talked about,
Starting point is 01:03:18 I'm going to do a little plug here, we talked about this on the Verge cast, the Verges. The what? Sorry, the what? The what? Where I sometimes talk about stuff, too.
Starting point is 01:03:29 And we talked about it over there, and it was really, really clear that they just, they'd done this for the investors. And if they hadn't been doing AI this year, and it was really clear that that was kind of bolted on, everybody would be talking about how stupid and dumb and delightful your phone looks because you can change the color on it now, right? Like, you can change the user interface. And like, there was these cool moments that happened, and they just were like, no, no, no, no, no, forget that. AI.
Starting point is 01:03:54 Yeah. Don't know, no, no. That's it. I mean, like, it's that, and that has been the case since I got into this business, right? It's like, you go to a show and, oh, well, what's the theme this year? You know, and I think we saw like seeds of this zone in 2017 when Google first spent, like, half of Google I.O. talking about bots. Oh, my God, I remember that. What are we even doing here, guys? I think it was the same year that Facebook, when they did F8, was it fate or whatever?
Starting point is 01:04:18 And they were like, we're going to revolutionize the world with chat bots in Facebook. Yeah. Where are those? M. It was the M assistant, right, with Facebook? Was it? Was it after the memory brand? It was so fucking stew.
Starting point is 01:04:33 But there's always that big, you know, overarching theme. And it's, again, to your point, yes, it is to curry favor with investors and make sure, no, Google's not being left behind. Right. We can't afford to be seen as being left behind. And then, you know, you get the search query, the glue on pizza stuff, the go eat rocks thing. And of course, they've got an egg on their face now because I, and I cannot, for the life of me, understand why no one internally said, hey, stop, let's actually... Because Google is one of the biggest companies in the world, and it is a nightmare to work in.
Starting point is 01:05:05 I've heard that. Yeah, Tony Fidel, who built like Nest and all of that stuff, he wrote a book that was all about how he knows business. And one of the really actually interesting parts in it is how his just relationship with Google collapsed after his Nest was acquired. They acquire Nest. And then, like, immediately, you know, his boss is like, actually, I'm not your boss anymore. This guy over here is your boss. You're doing this. And then that guy's like, oh, actually you're doing this.
Starting point is 01:05:31 And it was just constantly changing because it's such a big amorphous thing. Yeah. And like a lot of these companies are that way. Google's probably the worst at it. Amazon's pretty bad at it. Apple is generally pretty good at it. Apple's whole thing is just like the culture of the place can sometimes get in the way. It's cultish.
Starting point is 01:05:48 Yeah. And Google's also a cult, but it's like, what if we were like a big kind of disorganized? They're also run by, I'm sure, regular listeners and no, McKinsey graduate. Sondar Pishai. What confused me is, like, Liz Reid has been there, like, decades, the search chief now, but also her boss is Prabagovangov, who form a head of ads, who also used to run Yahoo. Please listen to the episode. Great episode.
Starting point is 01:06:11 Arguably the weirdest thing I ever discovered, other than what I see in the mirror. Anyway, it's just, it's frustrating as well because you can, they must have no shame. They must legitimately just be like, who gives us shit. Like, the only way you are able to release products this bad, is when you just, to your point, it was for investors. But now the company is for investors? Yeah. Because I think that that is the Rubicon that's being crossed.
Starting point is 01:06:37 That's why someone like Panos Penae, who's now at Amazon or Steve Jobs, had these, like, big. Panis Pinae was. Panis Penae, you ran the surface products at Microsoft for years. One of the most gifted presenters at press events. I mean, he knows how to present things. A crowd favorite for sure. And he really understands how to, like, build these things. And I think he made a real moment with the surface because he cares about the products.
Starting point is 01:07:01 And he's now at Amazon and they won't let me talk to him. And it's fine. I'm okay with it. But that's because he's going and like, okay, we've got to fix Amazon's like product lineup because it's pretty shit. What if it was good? Yeah. What if it was good? And you see that.
Starting point is 01:07:15 But those are the rare guys, right? Like the reason these people are so beloved is because they do care. Joni, I have terrible ideas a lot of times. Apparently it was like his idea to put the eyes in the Vision Pro. Oh, really? Yeah. They would be able to see their little lies. Yeah.
Starting point is 01:07:33 What if the watch was a triangle? No, no. That's the rest of the show. By the way, I want to see Johnny Ive, apparently Sam Oatman really badly wants to make a device to them. Yeah. Honestly, give them as much money as they want.
Starting point is 01:07:46 That's what I want. I want to see the homo-mobile-ass gadget that these idiots put out. Zero ports, zero display. I call it the hexagon. You just think at it. It's a new type of Bluetooth device. You can connect your Bluetooth devices.
Starting point is 01:08:00 It's doing anything. Oh, shit. It's just... But it looks gorgeous. Which is, I'm fine if things look good, but if they're just completely useless, come on. No, no. I mean, but that was the thing is, like, he's kind of like a lesser example because he does have some bad ideas. He's so about the minimalism and the weirdness that it goes, like, somebody tell him no.
Starting point is 01:08:23 But that's why Steve works. That's why, or Steve Jobs works. I don't know. He's dead. That's why Steve Jobs works. That's why Panhas worked was because they actually care about the products. They actually want to make something good. And most of the time now, like Tim Cook, I'm sure he cares about the product because he is the CEO and he has to make money and please his investors and stuff.
Starting point is 01:08:44 But he is a supply chains guy. Right? I also feel like Apple's laptops have been really good. Their phones have been really good. They have gotten. They've gotten really good because everybody was like slagging on the laptops being like they're garbage. You haven't updated the MacBook Air your most popular device in half a decade, do something. And they're like, oh, we probably should.
Starting point is 01:09:03 But they only really did it when they actually could put their own processes. Which is right. And silicon's great. Yeah. That's the thing. I think my problem, as I'm discovering in the middle of this conversation. I love this. That is good.
Starting point is 01:09:16 Is that my problem is not with the devices because everyone who buys them, the millions of people who give Apple, whatever, it's $3 trillion market cap or whatever it is right now, are very high. happy with them because they're very good product. And anytime they try something that I would like, like, you know, for example, but I thought the touch bar was kind of a fun idea. Yeah, I like it. I thought it was fun. But it craters, and it's not supported and whatever. You get this developer thing.
Starting point is 01:09:39 But there are no options anymore for these types of products. Like your phone has to look like that. I'm pointing at Ed's iPhone. iPhone 15 permits. Your phone has to look like that. And even if you go crazy and you make something that I really appreciate, like a foldable, which is one of the big reasons I still use Android phones, because foldables change the way I use phones and they're great.
Starting point is 01:09:56 they still have to unfold into something that vaguely reminiscent of that rectangle. And a laptop, oh my God, we just saw Qualcomm, you know, processors introduced into like, I don't know, 17 new laptops from a bunch of new companies. And they all look like the existing Intel powered laptops that they've been shipping forever. Because in most cases, they just stepped in. I think Microsoft and HP were like the only companies that actually launched new products. But even that's not new. Yeah. Like, you can go, Asus, God bless them.
Starting point is 01:10:28 They make these crazy weird laptops with multiple screens. You get these foldable screens. And honestly, those do, they're not just, they're not gimmicks. Like, they change the way you compute. And in some cases, they are very, very useful. But no one wanted to take a risk. No one wanted to take the affordance of all that space freed up by this arm-based chip and, like, the reduction of fan size and everything.
Starting point is 01:10:48 No, they're just, everyone's just being very conservative. Because the same reason that phone makers only make white and black phones in quantity. That's all people buy. We make clicks in a very fetching yellow color, and that's 30% of them or something like that. Because most people want white or black. Right. Yeah. And I get it, but I don't like it.
Starting point is 01:11:09 It's boring. I would encourage people to remember that fun can be a reason to consider a piece of technology. When did we decide that fun is not a priority in our buying? When we decided selling more products mattered more than selling cool products. And shareholder supremacy. Yeah. On the business side. I agree with you both on the business side.
Starting point is 01:11:29 But as consumers, like, when did we just go, like, pick up a phone? I don't know. I feel like, I'll just get. That's blaming the victim. I feel like it. I'm serious. I say this a lot of them. I think that is you, I don't say this in a bad way.
Starting point is 01:11:42 You're right. Like, I understand what you feel that way. But it's their job to sell these things. It's their job to make these things important. To titillate us. Exactly. Like, the two-screen laptop is Lenovo, right? Asus and Lenovo.
Starting point is 01:11:54 So these things are crazy. Like you've got the screen where your keyboard is. And then you have another screen. Have a go at it. Do a proper national campaign. Make some weird choices for it. Because that's not a mass device. But guess what?
Starting point is 01:12:07 There are cool things you can do with it. Many people use two screens. Do a big enterprise push. Do a big business push. When I see the AI IPA ad, that should be the double screen one. And what's weird is like Dell, for example, that company was dog shit for a long time. And now they're pretty good. Because they went, why if we make good computers?
Starting point is 01:12:27 Use our computers. We see, yeah, they're dog shit. What if they were good? Nah. And it's just, and I think it's this disconnection of the company from the product on both a business and just a culture level. Like the people building things, like it's so weird to me that Meta made the Raybans because all of the people who run Facebook now. So it's Mark Zuckerberg, Javier Olivan, C-O-O, you've got Boz, the ultimate growth that all costs. assholes,
Starting point is 01:12:55 asshole. Terrorist attacks are justifiable for growth. Literally, he said that. Yeah, it's a really grim thing. Alex Schultz, former growth guy, all these are growth people. I'm shocked that there's anyone building anything in Facebook
Starting point is 01:13:06 other than the torment nexus and its plug-ins. Well, that's because Mark said, you have to build me a hardware because nobody wants, nobody, like, everybody hates us because we're terrible at software. You've got to go build me
Starting point is 01:13:20 some cool hardware so I can get as far away from the phones as possible. I'm laughing only because You said he could build me a hardware, but I could imagine Mark Zuckerberg just like his cold, dead eyes looking like, build me a hard one. I assume that is exactly what it. Yeah, build it for me. Slams the door.
Starting point is 01:13:36 Honestly, I think if they brought back the HDC Chacha, it would do pretty well read. What's the HDC Chacha? That was a physical QWERTY keyboard Android phone with a Facebook button on it. That would let you directly share to Facebook. Tens of them so. Yeah, absolutely. Could be the new minimalist phone for the Facebook-friendly. It could be the boomer phone.
Starting point is 01:13:52 Oh, my God. That's the boomer phone. They sell a boomer for it. A great call has one with just giant numbers on it. Joe's still around, right? They're still around. They're owned by like a private equity firm, so not for long. Yeah, I was like that's a...
Starting point is 01:14:06 They'll be sold to a barbecue company also owned by a private equity firm. Green A will buy it next week. Don't worry about it. What's funny, though, is at CES with the grill stuff. So as some of you may know, I make excellent barbecue at home. I do smokers. I admit I got in a little bit of trouble at CES, Lustom I was there, because I went up to these people.
Starting point is 01:14:23 I start to ask them grilling questions. Not like being an awesome. I was like, so how does this help with the cooking? Yeah. They're like, well, you see you go on the app and you can see recipes. I'm like, sure, but the device. Pause. Well, you can connect it on Wi-Fi.
Starting point is 01:14:38 I'm like, excellent. Then what? And that's because you can't really innovate that anymore other than the combustion thermometer, which is incredible. It's made by a guy who made a video a few years ago called Your Oven is a liar. And it's got eight, I'm not connected with this. It's just excellent. I have two.
Starting point is 01:14:54 It has eight senses in it so it can find the coldest point in your food. What? Like all my hate, the various haters. Excuse me. I've got a... My detractors on the, saying I don't like anything. Combustion thermometer's excellent. It's so good.
Starting point is 01:15:09 I finally got my beef ribs down with it. But that's the thing. That one's a great example of solving an actual problem. But most people, they use a thermometer. They don't know where to put it. And they don't know if they're in the right place. And I personally and deeply anxious. person. So constant anxiety, which is great for a 12-hour cook. With this, it works, and it works
Starting point is 01:15:28 really well. And there's not a bunch of other bullshit. It costs like 169 bucks, so it's not cheap, but it solves a problem. Now it's like, you think with all of this money in AI or AR or all these things, they'd solve a problem. We've had very similar problems for like 10 years. I think part of it is a lot of these people do not, they think they're solving a problem, right? Right. Like, I think everybody in this room is probably a good, we're good writers, right? Like, we all, that's part of how we make our living. Like, when you're doing a video, you, I always write the script.
Starting point is 01:16:02 Yeah, you write the script. Like, we're good writers, right? Like, this is a skill we have and we can do. If somebody sends us a horrible text message, we will groan because we don't want to answer it emotionally, but we'll still respond on it. Like, and we'll respond the hell out of it. It'll be well-written.
Starting point is 01:16:17 That's right. Well-written. But these people don't value that because they think that's just a, That's a thing they can surmount with AI. Yeah. Right? Like, that is the thing for them. And I run into this, like, I was talking to a woman the other day who gave me the first
Starting point is 01:16:31 legitimately good use for large language models. Go ahead. She had a really bad blind date. And the guy sent her, like, a long, long email. And she's like, read this email for me because I'm not going to read it because I don't want to go on another date with a guy, then respond to it, like, politely saying, saying, no, I don't want to see you again. And I was like, you figured it out.
Starting point is 01:16:54 Because if you did that to me at work, I would be furious. Blind date, yes, go. No, that you're right. And that is more specifically than the only good example for like AI. It's the only good version of that demo that every company insists on thinking is good. Rewrite my email. Who's just like, send a text to my wife and tell her that I'm going to be late for dinner. No, make me sound more sad about it.
Starting point is 01:17:17 No, apologize more. Just text your wife. Just text my wife. Stop it. Stop it. I love that as well. It's like more effort to do. It's ridiculous. And how do you even know what good is?
Starting point is 01:17:26 You can't write. Right. Exactly. And I must also say, just as a note, there are people out there who have like cognitive disorders and learning, whatever learning disability called dyspraxia, for example, it's physical, but there are people with dyslexia. Those are not, when I say you should be able to write email, just to be really clear, not the people I mean. You have an individualized problem, and I also must be clear, none of the people. none of the AI companies give a rat fuck about you. They do not care.
Starting point is 01:17:53 You are not the person they are selling to. Accessibility is not. They are selling to someone who does not exist that they made up. Yeah. That is who it is. Because the rewrite stuff is crazy. And then the, oh, I have these five ingredients in my kitchen. That's my favorite one.
Starting point is 01:18:09 Has that ever happened to someone? You just only have, I mean. You can't work out what you, like, unless you've got, I've got an onion, one piece of ham. free knives of a cumin? Chat GPT. What is the situation where you can't look at it and go, all right, fine. Like, I'll make a sandwich.
Starting point is 01:18:30 Because you're imagining, what they imagine when they're doing this is themselves. They're just like looking in the mirror and they're being like, okay, I put on my little padagana vass. I put on my clothes. I put on my little Bluetooth headset. I haven't looked at my spouse in three weeks. I'm going to have my assistant text them.
Starting point is 01:18:47 Oh, shit. my assistant got laid off. Okay, I really wish I had an AI assistant who could text them so that they don't leave me because they probably will. Because the divorce would be quite messy. Yeah, it would be expensive. They will take all of my stock. But I don't care.
Starting point is 01:19:02 So. Yeah. And like, I mean, that is a gross, gross exaggeration. I'm sure many of you in Silicon Valley are lovely human beings. Yeah. There are plenty of people who have lovely relationships there. But that is like the thing. They are very cynically going after this one.
Starting point is 01:19:18 one group who, to your point earlier, they're not talking to real people. They're not going out to like, fucking middle of nowhere rural Nebraska and being like, what do you think of this? Because they'll be like, can it connect to the internet? Yeah, it needs the internet to do everything. Cool, I can't use it at all because I don't have internet. I wonder, and I've a real question here. And like, is it that so many problems have already been solved that it's harder to find new ones, like, or that the new ones we find are too niche and too narrow and too.
Starting point is 01:19:47 You can't dedicate Google's resources to solving like a... The true fixable problem is I would love to just say fix my schedule for the week. Oh, I mean, same. Right? Like, that should be easy. Motion has been lying about this. I'm calling you out, motion, you assholes. All right, you motherfuckers, I see you on Instagram every goddamn day.
Starting point is 01:20:08 I've supercharged my ADHD with motion. Fuck you. It's not how it works. You're a bunch of scumbet. I'm so sorry. That's a little much. But you lied. I loaded your goddamn product.
Starting point is 01:20:17 And it's like, I'll rearrange your schedule. I'm like, go. And it just, it like tries to, like, suggest they do something once. Like, that does not work. What the fuck you do? And I just don't trust it anymore and it doesn't do it. And I cannot find any real users. I'm sure they exist.
Starting point is 01:20:30 But that's the thing. That is a problem to be solved. But I also think you're right in the there are no big problems. Right. No more lands to conquer. Tens of thousands of little problems and little niche, like, issues and certainly stuff that I run into every day that shouldn't be a problem. Now, Google Home is, what, over a decade old? And those things are just absolutely trash.
Starting point is 01:20:53 But, like, those are little things. There's one light in my room doesn't go off with the rest of it goes. Like, no one's going to, those are troubleshooting bug fixes. Like, we're not doing this whole Maps thing again. We're not saying, like, hey, you know how it's hard to get around a city? Or you know how you've got to print out MapQuest directions? Like, no, we drove down every road on the planet, and now you have Google Maps. Yeah.
Starting point is 01:21:13 Like, I feel like those big ambitious problems just don't. don't obviously present themselves. We do need to go back to this idea that there are no more lands to conquer. It's the thing I've talked about before that there are no more big problems. And I think we're finally, maybe this is the first time in history, we're really being made to reckon with the fact of how these companies make money. Because consumers are perhaps dealing with a death by a thousand cuts right now. It's the 10,000, 10 million little problems we face,
Starting point is 01:21:43 which are usually a response, a result of technical debt. It's just things built on top of things. People I've talked to inside of Google have said this, they just build shit on top of other shit. Google Home, one of the most evil apps of all time. Horrible. Invented by the devil to separate you from your thermostat. But that is a result of them being like,
Starting point is 01:22:04 OK, we bought Nest. Tony Fidel. Yeah. Genius, genius guy. They've got these amazing. They've revolutionized the smart. I'm not sure of any of you. Remember, when the Ness came in,
Starting point is 01:22:13 that was a huge deal. You had this shitty Honeywell thing. And Nest actually worked, and it worked. and it worked, it did exactly what you wanted. It looked cool. It looked cool, but it also, very satisfying. And guess what? It worked.
Starting point is 01:22:22 It actually worked. And they went, wow, so we just bought Nest. And they've got these cameras, and they've got these thermostats, and they work really well. And the software, pretty reliable, people like that. But we also have another app that people hate. What if we added the thing people liked to the thing people hate? Then they will love it. Instead, I don't know what actually happens to the thing I'm describing, which is someone from Google absorbed Nest and then said, you are run by Steve now.
Starting point is 01:22:56 I don't know if his name is Steve, but you are run by this department and we'll build on top of it. We'll connect all the bits of Nest into this app because we must have everything in one place. When you're not really solving problems other than company apps and making a feature work rather than a suite. of things work, this is the result. And I think we're finally reaching a point where just there's not enough exciting stuff behind from the fact that most computing experiences are cluttered and bad in many, many times of the day. That's where the fixes, right?
Starting point is 01:23:29 Like, Google, I think we can all agree, is not doing great as far as, like, search goes, right? Like, you go and you search something on Google. It is so much worse now. I'm using Kagi, the paid one at the moment. It's pretty much the same. Is it good? No, it's not.
Starting point is 01:23:43 It's like, it's interesting. I'm still trying it out, but it doesn't feel measurably worse, which is not great for Google. And that is something that could be solved, and that would be a huge boot, right? Like, it is hard to find things. And these companies have all decided that they are going to solve it by just taking all of the content and then maybe or maybe not accurately conveying it back to you. I like to Google I always under the show. I was like, and then you will be able to use search to find.
Starting point is 01:24:14 your UPS tracking number, and it will tell it when you get, tell you. And then when you're trying to do a return, it'll automatically generate that. That could happen. Yeah. Don't know when. Right. And it just moved on. Don't worry.
Starting point is 01:24:26 That was actually useful. Yeah. There's a lot. There are these useful things. They're nowhere close to ready. And then they go and they promise them way too early. And then like AI is getting poison. There's so much really interesting things that could happen with AI.
Starting point is 01:24:40 It has been for a while. There has been for a very long time. And instead they're like, what if we just make a bunch of money by pushing lying bots out into the world? And that won't backfire in any way, shape, or form. And it's like, no, it's already backfiring, and it's just going to get worse. Like, Google, you shot yourself in the foot.
Starting point is 01:24:57 Microsoft with Bing, you shot yourself in the foot, because you're like, what if we release these lying machines at the same time we have our garbage search engines that can't see the lies, and it'll be fine. No, you've just made the web almost impossible to navigate. And that one is very much like, it was a way to sell cloud computer space. It was a way to promise the eternal growth machine could keep growing. But also, like, search, I've done the episode.
Starting point is 01:25:22 That's a whole thing. It just feels like they're not building things for people. Like, if I worked on Google Search and I saw them launch that, I probably wouldn't quit if I had a mortgage, but I would take my LinkedIn offline. I wouldn't want to be associated with it. It feels like, yeah, the face of the library. You take a lot of vacations. Yeah, I would, yeah, vacation.
Starting point is 01:25:46 But it's just someone, like in a sane society, Sondar Pashai would have been fired. Yeah. Immediately. Oh. Immediately. Liz, Liz, Raghavan would have been sent off. These people would have been fired not just for,
Starting point is 01:26:01 but they've already not been fired for making search bad, but for publicly breaking the, probably the biggest contribution tech has made ever. Yeah. Like, at least in software. And instead it's like a little hiccup, and they're like, don't worry, AI is going to fix this. How? Just AI is going to fix the AI.
Starting point is 01:26:19 How? Well, you know, that's the other part of it. They're like, well, AI will fix it because AI just needs to learn more stuff. And if it learns more stuff, we'll do that. Okay, but didn't you just, there was just, I think the Atlantic wrote a really great story about how they run out of stuff to the AI on. And so they're like, what if we just make more machines that make content from AI, synthetic content? synthetic data. So if you go back to the PKII episode,
Starting point is 01:26:42 this is a big problem, the synthetic data. And by the way, did you know that that will break them? Yeah. It's going to be great. Habsburg AI is what Jathan Sadowski calls it,
Starting point is 01:26:51 one of the funniest terms ever. But it's so funny as well because there are so many things to fix. And just using the phone is kind of a ball like that. Yeah. It's, it's, like you have this click, clicky keyboard company. Yeah.
Starting point is 01:27:07 I'm surprised that that didn't come out, like, one of the weird, like, not quite works for Apple, but seems to get all their revenue through the Apple store companies. Like, these ones that have just kind of bubbled up and hung around in a good way. Like, it's just solving a very specific need. Right. Right. For a very small, like, niche. But also, there are plenty of people who want a clicky keyboard, people who like keyboards. Like, that's a thing that you can connect to a person who does not live in Silicon Valley. I assume Kim Kardashian-Ballone, right? That is famously a thing she loves. One of the first things I learned about being on this side of the business,
Starting point is 01:27:38 I'm not allowed to talk about the customers that have not. Rude? I've not given me the permission to talk about them. But yeah, no, no. I hear Henry Kissinger. Clutching his clicks as he passed off. His last words were, I like the device.
Starting point is 01:27:56 No, it sucks as well. And that's something I was saying earlier as well. I want to be excited about this stuff. I love my gizmos, my doodads. Is there anything you're excited about right now? Yeah, that's a good question. The Steam deck, the next, I genuinely believe, and I know the OLED was the second one. Yeah.
Starting point is 01:28:13 No, that's not what I'm talking about. Whenever they do the next Steam deck, I'm so excited for that. It's going to be cool. I love the Steam deck. I think it's one of the coolest things I've ever used. It is like a really great PC gaming console. PC gaming consoles, they've tried them a few times. They never quite worked, but this works.
Starting point is 01:28:32 It's a bit too big. But I can play. Better isn't great, but yeah. It's not worry about it. It's cool, right? It is cool, yeah. And it's customizable in a way that you don't generally get with products nowadays. And it's just, it's fun to use.
Starting point is 01:28:46 Like, that's what I got, like, I got into the INAO. I got into these weird, like, steam deck replacements because there's a place where I'm like, oh, something's happening. Yeah, exactly. Gaming is kind of immune from this, from this thing because, like, you can go back to Nintendo's Switch. I mean, I still love my Switch. And Razor kicks out a new gaming accessory, every CES. You've got this crazy, ridiculous webcam that, like, you can. Most people don't need, but streamers love.
Starting point is 01:29:09 And these RGB-enabled lights and all the stuff. There are a lot of gadgets to be had in the gaming world. I feel like if I were a... What's the one beginning with E? I'm completely blanking. They do the lights. Elgado. Oh, yeah. They make really good stuff.
Starting point is 01:29:23 Dano producer there with the weird. It's... Elgado. They make great shit as well. And production gear and camera nerds. Like, there are still gadgets out there for specific niches. But it's definitely niche. Yeah.
Starting point is 01:29:34 But also... Little professions. But they're like... It's special. specialized gear. It's not really a gadget. There's just like, yeah, I spent a hundred bucks the best plan. I got this weird thing. There is something exciting happening where the normalization
Starting point is 01:29:45 of photography writ large is pretty magnificent. The photos I can take on my iPhone with portrait mode are not my DSLR. I got an alpha three. I got a Canon 5 DSR. I've done a lot photography. Got some nice glass too. And yeah, when I take them out and I get the right lighting and I've made sure I'd do the settings right.
Starting point is 01:30:02 You feel like you've earned you spend them well. And I nailed it. Sure, it's great. 98% of the other time, though, my phone's in my pocket and I can get a really good photo. And it's easy. I can upload it somewhere. It's easy to share with a friend. I could do a little editing.
Starting point is 01:30:16 I can make a podcast at home in my pajamas in Las Vegas. I can have it edited. There are actual things that happen that are so good in tech. And they see these things and they're like, shit, all right. What problems do humans have? I don't know. And they go to their assistant and like,
Starting point is 01:30:34 what problems do you have? And they start talking like, yeah, sure. And it's just, it's frustrating because if the tech industry would realize this was happening, they actually have a lot of good stuff to do. The normalization of whatever professional things are, you can record a podcast that sounds really good from home now in a way that you couldn't four years ago. Absolutely. Yeah.
Starting point is 01:30:52 Also, I think, like, some of this is just, it is, I don't know if you want to call it like a victimless crime is not the word. It's like this was, this was inevitable, right? When stuff got this good and when you got able to do. those things that you just talked about on your phone. You have a production studio in your pocket. Like, we had to get here. There was, there's no longer any reason for Motorola to make a phone that with double action hinges.
Starting point is 01:31:18 Yeah, we figured it out. Right. The same thing happened in Hollywood, right? Like, they were like, oh, superhero movies make money. What if we only did superhero movies? And that was really cool for me, a superhero nerd for two days. Yeah. And then I was like, shit.
Starting point is 01:31:31 He's like, oh, no. But that's a really good example. because they saw that superheroes did well. What they didn't realize was the movies were good and the actors were good in the roles. Iron Man didn't do well because people love the concept of Tony Stark. It's because Robert Downey Jr. Nobody fucking knew who Tony Stark was before that movie came out.
Starting point is 01:31:52 I don't know, Guardians of the Galaxy was good, not because of Guardians of the Galaxy, but because the actors were very good at so excellent Scamora. I forget who plays Peter Quill, but the guy from the office. There's going to be someone who's so pissed on. That was an incredible The guy from the office I'm like a huge
Starting point is 01:32:08 Guardian's The Galaxy fan I have a bunch of comic artwork from it but they saw that and that's why yes there you go I have a guy from that show with Trace Williams
Starting point is 01:32:18 Treat Williams sorry so the thing is they see that and then they spill out all these shit ones and they're like
Starting point is 01:32:27 what don't you like about it they're all three hours long that's more superhero you fucking ingrates and you just take your slop. You don't want your slop? Take your slop. And I guess that maybe we are in tech slop era. We are in tech slop era.
Starting point is 01:32:41 Oh no, we're actually in tech slop era. That's the title of this episode. Yes. Fuck yes. Nice. Well done. Well done. There we are. One points of crap.
Starting point is 01:32:50 But it is. We're in this moment where it's like we are, they are more focused on their bottom line. They're more focused on pleasing people who don't care about the technology than actually making good technology. And there's a lot of good examples where that's not the case. We've talked about a lot of those. here, but a lot of it is just garbage. And so for me, that's why I go and I mess with these Steam Deck competitors and eat ink devices, because that's the areas where it feels like, yeah, there is the slop, like,
Starting point is 01:33:17 right now and tell Panosta something about the Kindle. Garbage device. I do not want one in my house. Sorry to everyone at Amazon. Fix it. But these other, onyx books is making, like, really, really cool, interesting stuff here. It's not great yet, but they're trying. And every time, like, I write a review, then the next thing comes out and it changes little.
Starting point is 01:33:37 And I'm like, okay. Then I feel very powerful. And then I just want to, like, write a whole, like, here's what I want actually from it. And then I'm worried that I got too close. I got too into it. It's funny, though, that you're afraid to write that. Right. Just be like, fix it.
Starting point is 01:33:52 Yeah, because, like, you're afraid the company would be mad when the company should just be like, yeah. No, no, I'm more afraid that, like, I'm doing labor and not getting paid for it. I mean, I'm getting paid for it, but like... Right, the unpaid consulting check is not... Yeah. Yeah. Where's my consulting check now? Well, I wonder about that.
Starting point is 01:34:08 Actually, that's what I've been thinking about, kind of weirdly for the past few minutes. It's just like, there is still obviously really good reporting out there. There are still really good gadget reviews out there. There's still people calling companies to account for the stuff we've been talking about for two hours. But I do wonder how much disruption is actually being introduced by this kind of like rise of, of influencer marketing that kind of like just clouds the whole thing. And nobody can tell the difference I found. I started to find 15 years or 12 years ago that people could not tell the difference between
Starting point is 01:34:42 sponsored content and organic content. Even when you lead in quite aggressively? Yeah. Because, well, oh, like I tweet and someone replies asking a question that I've answered in the original tweet. You know, because nobody pays attention. It's an attention span problem. I don't know we could spend another two hours talking about that. the changes that would need to happen in the media world to actually kind of make it close to good.
Starting point is 01:35:07 But I don't know that it would make a difference based on people's willingness to actually listen or ability to listen. Yeah, it's wild how many times we'll put a review up. And, you know, The Verge, we do not accept reunits. We send them back after we review them. We've got very strict policy used to. We wouldn't even eat food at events. Yeah, you're one of the strictest. Yeah, we're one of the strictest.
Starting point is 01:35:26 Ross Milo. And I love him. And nowadays, like, we, get people being like, oh, you just spawn con for Apple. And I'm like, rude. I'm mainly just offended more than annoyed because I'm just like, but it's the same thing. There's this assumption that everyone has paid to play.
Starting point is 01:35:44 And you see that even with PR, you get a lot of these younger PR people being like, hey, how much can we pay you to get a product on your site? I'm like, well, nothing. Absolutely, yeah. Ooh, that isn't legal. Stop that. And it's shockingly common out of this. And you get Marquez running a really great review.
Starting point is 01:36:01 on MKBHD, and then we have two weeks of discourse because somebody on Twitter with a large audience said, you know, I just don't think it's right that a YouTuber can kill a company, you know, with this thoughtless headline. I'm like, no, that's a review of a product that didn't do what a setup was going to do. That's how this works. Yeah. I think that there is a problem within the media, that there is a fear that if you step outside the lines, in gaming for good reason, I was in there before all of the,
Starting point is 01:36:31 that horror show happened. And now it's awful. You will actually get, especially so much worse for women. But in gadgets, there's a fear of losing access. But I also think no one wants to say anything that's particularly different because I don't know, what if they're wrong? And the answer is, you've been wrong plenty of fucking times. Why stop now?
Starting point is 01:36:51 No one wants to make the step and say, this sucks. I mentioned Dave 3D earlier. Great YouTube. Dave 2D. Dave 2D, pardon me, Jesus Christ. I was his predecessor. I think 3D is, yeah. 10 years from now.
Starting point is 01:37:02 There we are. And he did this thing about the rabbit and about the pin. And he was just saying, what are these companies doing? Like, what is this? I looked around. Really, no one said that. There was a thing in Bloomberg being like, so why is it so good that you're doing this?
Starting point is 01:37:18 It was like a month before it came out. It's just completely insane. And I understand that when you see the world, everyone's saying AI, everyone's saying this is going to be big. Everyone's saying the same thing. It's scary to step out. But also, my Keith Oldman, have you no shame? But it really is like, do you not want to just say what you see?
Starting point is 01:37:41 If you believe this, I actually am fine with it. Please explain yourself. Because in the case of the rabbit, the case of the humane, I know the argument is, oh, this is just for affluent people, whatever. It's still a lot of money. It's still, who knows whether someone didn't actually save for the rabbit or save. A lot of people save for the rabbit. 200 bucks isn't it?
Starting point is 01:37:59 Screw you. If you think $200 isn't a lot, if that is your response to something, as a justification for it being shit, that's unconscionable. Yeah, I always said that wasn't an excuse, especially since it was being compared directly to the,
Starting point is 01:38:11 to their humane, and I'm like, well, yeah, it costs less, but it still doesn't do what it said it was going to do. Yeah. Yeah. In fact, it did even less. Much less, yeah. And it's,
Starting point is 01:38:20 but you can put an Android phone on it now. I know. I wanted to do that for my video, but it didn't come out in time. It's just frustrating. That guy was like, oh, he killed the product. No, they killed the product.
Starting point is 01:38:30 Exactly. Marcus just said what was in front of him. Right. Yeah. I had a friend, Sherri Smith, who would review laptops, and sometimes she'd give him a bad score. Right. And the companies would call and be like, well, why did you give us a bad store? And she was like, you made a bad product.
Starting point is 01:38:43 Make a good product, and I'll give you a good score. It's that easy. We were just talking about this off air. It was just like, no, look, I will tell you why, and I'll take you through the process. And, oh, I've just narrated my whole video for you again. Just go and go watch it. And if I like it, I'm going to lose my shit over this. I'll be emphatic about how much I like it.
Starting point is 01:39:01 When I like something, I love it. I get into the guts of it. I use it for hours. I really enjoy it. And I want to do that again with tech. Like, I actually really miss it. And I think what people don't get is that that's actually, that makes it easier. Like when I run a review, that's good.
Starting point is 01:39:16 Yeah. It's great. Because I get to geek out. The product people are happy, which like I doesn't dictate what I do, but they're not yelling at me. And the commenters aren't yelling at me either. You get the occasional, like, how much they pay you for this? Yeah. You ignore it.
Starting point is 01:39:28 And everyone else is just like, oh, yeah, yeah, I was geeking out about this, too. I'm glad it's not a, you know, dumpster fire. Yeah. Great. Cool. It's much more of a hassle to do a bad review. Yeah, a bad review. I mean, the verge this year we did three that were like lower than average.
Starting point is 01:39:44 And people were like, what? Because we gave the rabbit a really low score. I believe we gave it like a three or a four. Yep. No, we give it a three because the humane pin got a four because it did slightly more. And then the Vision Pro got a seven. And we all joke now and say it probably. should have been a six.
Starting point is 01:39:59 But even then, it was pretty, like, the Vision Pro actually still did the thing, right? It was not very expensive. Right. Yeah. But. Seven should be outlawed. I'm just going to say. Seven should be retired. Yeah.
Starting point is 01:40:11 But, you know, it's very uncommon in our space. And a lot of times, if you are using the garbage products, you don't want to talk about them. And then you're using the mediocre products, and you're like, how do I make that sound interesting? Oh, my God, yes. No, no, no. We're just over here talking about reviewing stuff now. No, no, no. We're having a great time.
Starting point is 01:40:27 Sorry. No, no, no, I'm happy. That's why you're here. And so it's funny. I've been asked recently to do more review stuff, but that's the thing. It's like, what if I hate it, man? You just say you hate it. It'll be the most epic bad review anyone's ever heard.
Starting point is 01:40:43 And I can do. No, but I can absolutely rip something apart, but also, do I want to? Like, if, like, something I truly despise, fine, absolutely. The injustice inside me. But it's like something that's just kind of shit. Like a six out of ten review. That sounds horrible. I mean, I definitely, when I first, I went from one place that had a very kind of strict tone.
Starting point is 01:41:08 And then I went to a place with a much looser tone, which was Gizmodo. At that point, owned by Gawker. And I started there, and I was ready to go. And I got a product in. And I think, I mean, I gave it a really bad review. And it was mainly because I was just, I was like, it was not very good. And I was like, I'm going to dig in. And it was the meanest thing I've ever written in my life.
Starting point is 01:41:28 life. I even think about it now and I cringe a little because it was so mean. But it was also so fun to write. And you get older and you learn and you temper things and so you're like well maybe I don't need to compare it to like a baby dropped on its head and a target. Like maybe that is not appropriate. So we're approaching the end
Starting point is 01:41:44 now. So for both of you what is actually something you really really, really love in tech? There you go everyone on Reddit. You want something positive? You go first one. You mean like a product? Like a gadget you just really love. I have a question. Like a currently available one or one that you use all the time?
Starting point is 01:42:00 History of, yeah, yeah, yeah, yeah. Even from history, I don't mind. I will get, I'll blend the two. I'll give you where I think a company really got something right, and it didn't do very well. Motorola, as you know, revived the Razor for 2019. It brought back the Razor as a foldable Android phone, and it was pretty cool, but it had some stuff wrong with it,
Starting point is 01:42:19 one of the greatest. Then the next year they brought out the Razor 2020, and I tell you, for somebody who is terminally nostalgic, This thing maintained the industrial design of one of the most famous phones of all time and concealed within it a really quite good Android phone with a bad camera because it's made by Motorola, but it's outside of that. And it was very fragile and whatever, but it was beautiful. There are very few gadgets that I don't just throw in a drawer or return or whatever.
Starting point is 01:42:49 This one I didn't have the heart. It sits there on my shelf in the back. It's out of focus in most of my videos. And it's a masterpiece. Yeah. And I love it. when a company just absolutely nails it. And I hate it when it either doesn't have the ability to market it enough
Starting point is 01:43:03 or it just doesn't capture the public's imagination. And I don't think it did very well. But I loved it. I thought it looked cool. So the Razor 5G was the coolest, one of the coolest things I've ever used to. That was a cool fucking phone. Yeah, I think me, right now, it's ARC, the browser. Oh, wow.
Starting point is 01:43:17 I recently switched to it. I won't shut up about it anywhere I go, so you guys have to listen to it too. You were talking about all your tabs earlier. I'm also a tab monster. and it just works. It better, like, collates this stuff for me. So, like, it does the job. I waited, like, two years to use it.
Starting point is 01:43:35 And now it's got a bunch of AI features that I think are kind of stupid. But you ignore the AI features, and you just focus on the core product, and it rules. And it just came out, the iPad version came out the week we're recording this. I've heard that a lot.
Starting point is 01:43:47 I've heard a lot of people enjoy that. It's one of those things where, like, you do have to take a minute. It's not something immediately, like, I get it. You have to kind of sit with it a second. Because the first time I looked at it was like, this is stupid, and immediately I installed it. All right. Where can people find you, Michael?
Starting point is 01:44:01 People can find me at Captain Two phones, mostly on threads. It's Captain the number two phones. I'm also still on X, you know, I have no choice, and Instagram. And I make YouTube videos at The Mr. Mobile. And you can find me at Alex H. Kranz, I think, on threads. And Twitter exists, but I don't check it very often. It's also Alex H. Kranz. And then I'm at the verge.
Starting point is 01:44:24 I write and edit at the verge. I'm on the verge cast every Friday and sometimes on Tuesdays. All right. My name's Ed Zittron. You can find me in it. Anyway, sorry. You've been listening to Better Offline. We've been recording this in the beautiful I-HartRadio studios
Starting point is 01:44:40 here in beautiful New York City. Daniel, my producer, thank you so much, Dano. I'm calling this thing Better Off Live now. We're going to do this in multiple cities. I'm proud and happy that we did this. Thank you, Michael. Thank you, Alex. This has been wonderful.
Starting point is 01:44:53 And thank you all for listening. Thank you for listening to Better Offline. The editor and composer of the Better Offline theme song is Mattersowski. You can check out more of his music and audio projects at Mattisowski.com. M-A-T-T-O-S-O-S-K-I.com. You can email me at E-Z at Better Offline.com or visit Better Offline.com to find more podcast links and, of course, my newsletter. I also really recommend you go to chat.
Starting point is 01:45:26 Where's Your Ed dot at to visit the Discord and go to R-S-Betteroffline to check out our Reddit. Thank you so much for listening. Better Offline is a production of Cool Zone Media. For more from Cool Zone Media, visit our website, coolzonemedia.com, or check us out on the IHeartRadio app, Apple Podcasts, or wherever you get your podcasts. Another podcast from some SNL late-night comedy guy,
Starting point is 01:46:09 not quite. Unhumor me with Robert Smygel and friends. Me and hilarious guests from Bob Odenkirk to David Letterman help make you funnier. This week, my guest, SNL's Mikey Day and head writer, Streeter Seidel, help an a cappella band with their between songs banter. Where does your group perform?
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