Big Technology Podcast - AI Fact or Fiction: The Fable Ban, Tokenmaxxing, Saaspocolypse — With Ara Kharazian
Episode Date: June 17, 2026Ara Kharazian is the lead economist at Ramp. Kharazian joins Big Technology to discuss how much companies are actually spending on AI and whether that spending is producing real value. Tune in to hear... why Anthropic has overtaken OpenAI among businesses, how AI spending varies dramatically from company to company, and whether “tokenmaxing” is really happening. We also cover Anthropic’s clash with the White House, the resurgence of DeepSeek, Google’s underrated position in AI, and whether the predicted SaaS apocalypse is materializing. Hit play for a data-driven look at which AI narratives are real, which are exaggerated, and where business adoption goes next. Learn more about your ad choices. Visit megaphone.fm/adchoices
Transcript
Discussion (0)
How much are companies actually spending per employee on AI?
Is AI winner take all?
Is SaaS dead?
And is anthropic screwed after the Fable 5 dust up with the White House?
Let's get to the bottom of these questions,
separating fact and fiction with ramp lead economist Eric Karazian right after this.
BetmGM, an official sports betting partner of the National Hockey League,
has everything for the action on and off the ice.
Betmgm.com for terms and conditions.
19 plus to wager, Ontario only.
Please play responsibly.
If you have questions or concerns about your gambling or someone close to you,
please contact Connects Ontario at 1-866-531-2,600 to speak to an advisor free of charge.
BetMGM operates pursuant to an operating agreement with Eye Gaming, Ontario.
Depending on who you ask, between 80 and 95% of enterprise AI projects fail.
To get AI to work for you, you don't need more tokens.
better people. A board pairs powerful proprietary tools with senior engineers who've seen it all.
That combination means your project doesn't stall, doesn't drift, and doesn't fall. It ships.
Whether you're a startup that needs to get to market or an enterprise with complex legacy challenges,
a board delivers exactly what your business needs fast. Aboard is your partner for AI transformation.
Visit abord.com and let's build something together.
Welcome to Big Technology Podcast, a show for cool-headed, and nuanced conversation of the tech world and beyond.
lot of rumors flying in the AI industry, a lot of narratives flying in the AI industry.
And what better way to attack these than to look at the actual data and separate the fact
from fiction?
Well, we're going to do it today.
We're going to talk, of course, about how much companies are spending for employee on
AI and whether token maxing is a thing.
But we're also going to get into the news of the week, which is whether the White House's
Fable 5 ban, effectively putting export controls on Anthropics model will have a long-term
damage looking at what happened the last time Anthropic had a dust up with the Department
of Defense. We're joined by Eric Karazian. He is the lead economist at Ramp. He's publishing some
great stuff at the Ramp Economics Lab. I've been a reader of his work for a long time and I'm
thrilled to welcome him to the show. Ara, great to see you. Great to talk to you again. Great
to be on the show for the first time. Yes, first of many, I'm sure. So let's talk right off the bat about
what we can anticipate the impact of the government's Fable 5 export controls on Anthropics
business to be, right? Because we've seen a version of this before with the Department of Defense
naming Anthropic a supply chain risk. This is obviously on a bigger scale. And, you know,
even if they go back on the ban, there might be some impact. I keep calling it a ban. Go back on the
export controls, which is effectively a ban. There may be some impact here. So,
can we expect? Well, you're right to look at the Department of Defense decision from earlier this
spring as the closest recent example that we might use to inform how it's going to affect
Anthropics business or business adoption going forward. I mean, let's go back to this spring
when the Department of Defense labeled Anthropica supply chain risk, usually in most industries,
for most software vendors, when you are labeled as such, businesses are not likely to
continue to use that vendor going forward. So if you're just going to think about this from first
principles, we would have expected businesses to shut off their anthropic subscriptions for new
businesses to not want to sign up, for businesses to explicitly not want to use Anthropic going
forward, both because of a true security concern that the government is citing and because they
might want to engage with the government on government contracts. That's not what happened earlier
this spring. If anything, this spring was when we saw Anthropics adoption really excessive.
accelerate with businesses. It was coming off the heels of, you know, the successful launches of
Claude Code last year, finally starting to move into a more popular posture with non-technical
users. And just this past month, we showed that Anthropics is now the most popular
AI model used by U.S. businesses, according to ramp data. So several of those assumptions
didn't come to be. I think two main reasons why. One is that most businesses, you know,
businesses didn't really seem to take the Department of Defense's label very seriously.
You know, it was kind of like, okay, yeah, the Department of Defense is saying this, but
this was one of the best models available, still is the best model available.
It's popular with businesses.
The second reason is that the Department of Defense lost a lot of credibility over the continuing
weeks when it acknowledged that it would be issuing exceptions both internally and externally
for businesses that wanted to use Anthropic anyway.
So if you're going to go back to the example from earlier this spring, if anything, it's probably the case that the Department of Defense's supply chain risk labeling accelerated Anthropics adoption with businesses.
And this label now, anything, puts it on a very interesting competitive standpoint with Open AI.
Who has the better model? Probably the one that the federal government has suggested is so powerful it might.
must be controlled. And there's brand strength in that. That's right. So we talk on this show all
the time about whether Anthropics positioning around safety and the fact that it's, you know,
taken this steadfast approach when the federal government has asked it to do something. And that's
led to some of these actions by the federal government, whether that's marketing. Let's put the
tent aside though. It could end up being a boost for its business, you know, whether it wanted
this to happen or not. I keep thinking about the fact that, at least we're recording Monday,
and I keep thinking about the fact that, you know, when you're in Claude, it says, hey,
Fable is not available right now, right? And you're seeing all these posts on X about people who
are like, oh, those five minutes with Fable really give me a glimpse into what this could be. And you'd
imagine that when it gets turned back on, that forbidden fruit effect just kind of drives the interest in Fable, you know, the model too powerful for the government to let you use. The interest will probably just go through the roof. Well, let's also note that part of Anthropics, the product experience of using anthropic models, at least over the last six months, has been getting really comfortable with models being down all the time. Because Anthropics,
has so many compute constraints that it is very common to be a user of Anthropics models
and to be hit with a crash notice or something that just says, hey, the models are down right now or try again later on API error.
And yet, we would normally expect that that would drive a lot of users over to Open AI models. Open AI models are,
open eye doesn't have nearly as much of the compute issues that Anthropic does. And yet we haven't seen,
seen that kind of switching behavior yet over the past couple months. It's maybe some marginal
switching happening from people who would you who are using Claude Code code now switching over to
opening eyes codex. But if anything, you know, it makes me wonder both as a researcher and user of
these models, how long is this forbidden fruit effect of Anthropics models going to last
before it starts to turn users off who really just need to get to work and use the models that
they are paying for and have them work as expected.
Yeah, I mean, you're the economists.
I don't know.
Is there an economic theory that explains why people would stick with a vendor that has
constant interruptions, even if there's another one with, you know, just as good or on-par
capabilities that doesn't have the turbulence?
Well, what we found is that these models are a little bit stickier than we thought they
would be. And we talk about them being these commodities that, oh, you can just switch between one
model and the other. And maybe at the model level, you really can think of things like that. But in
terms of how many employees at firms are actually using AI, better models don't necessarily
create the switching for employees and users. It's about the product experience around those models.
You know, Claude Code was so successful, not because it was powered by the models of Claude, but because
it was integrated into your workflows in a very effective and agentic way, that it was the first
model and first experience that allowed an engineer to execute on multi-step tasks without,
you know, babying a chatbot the entire time. And so such that incremental improvements of the
model are important and helpful, but they weren't the whole story for,
the actual growth of Claude Code.
And so you can imagine that to be driving some of the stickiness between Claudecode
and Codex, Open Iron Anthropic, is that people get really used to the tools, the software
that they're in.
They like the experience that one provides over the other.
I also do think there is going to be a sort of branding effect where
Anthropics' AI safety posturing, you know, love it or hate it, there are people who really do like
that they're the company that at least postures itself as being thoughtful about the effects of AI,
whether or not they are the right guardians of that. Yeah, it's possible that the federal government
is sort of, you know, by disrupting Anthropic, maybe giving it a helping hand by sort of
to making its safety messaging seem more legitimate and again giving it that forbidden fruit effect.
All right. One more economics style, you know, thought question for you, then we can get into your data.
You know, there have been recent reports that Open AI is looking to drop prices drastically.
And we talked about it on the Friday show that my thought was basically they are looking at lifetime value of potential customers.
And if they were to drop their prices, they could get people used to using, let's say, a codex and then keep them with the stickiness that you're talking.
about and so therefore it would be a good move on their end to say we're going to drop prices
to win people over and then hopefully they'll stick with us. Your thoughts? Part of it I think is
very natural. This is an extremely competitive market where it's very common to see in a matter of
months a newcomer take the lead over a relatively popular provider. You know,
We've seen this in software before, but it's especially true and acute in AI.
I mean, we saw this with Cursor versus GitHub co-pilot.
When coding agents came out, at least when AI Code AutoComplete came out two, three, four years ago,
GitHub Copilot was the enterprise tool.
That's what everybody used.
Unsurprisingly, it was also backed by Microsoft.
Cursor comes out, and within about a year, it has the majority of the market.
then, by the way, Claude Code comes out, and then now Claude Code has majority of the market.
And then so we saw a similar story with Open Ananthropic.
You know, in RAMP's data, we have been tracking using our flagship research Ramp AI index,
the share of firms in the United States that are using AI, at least paying for it,
through subscriptions or tokens directly.
And then we break it out by which model they're paying for.
And for most of AI's commercial existence,
2023 onwards, Open AI was clearly the dominant player, somewhere hovering between 20 to 30, 40 percent of
businesses in the U.S. were actively paying for Open AI. And it wasn't really budging much. It was just a very
gradual increase, particularly 2023, 2024 onwards. No one was really thinking about Anthropic,
which was popular with technical users, but otherwise wasn't this broadly understood competitor
in the market.
Second half of 2025, we see month-over-month percentage point increases in the share of firms that are using Anthropics models.
Coming to the forefront last month, when Anthropic overtook Open AI in actual business adoption.
So now Anthropics sits at about 41% of U.S. firms are using Anthropic.
39.5% of firms are using Open AI.
Anthropics still growing.
Open AI is relatively flat.
And then even in the sectors that are early adopters of AI, we're seeing that growth continue to grow and accelerate while open eye holds relatively flat.
Right.
So it's an extremely dynamic market where you could expect all of the involved players to want to compete with each other.
But I actually think that, you know, right now the focus is on open-inanthropic, but there are a lot of players that are underrated.
Google, I think, is extremely underrated.
And I think might end up being one of the big winners here that no one's talking about.
Okay, but then briefly, the price war or the price undercuts, do you think that's enough to dislodge the stickiness?
I know you don't have the data on it, but there has to be some formula out there about, you know, the price plays into usage.
Well, so I do think it's going to be enough to, I think, look, we're going to come to a head at some point where we know businesses keep demanding.
some better control over AI spend.
You know, we went through a token maxing era,
or everyone was talking about,
okay, we need to spend as much as possible on tokens.
And then now we're in this sort of new era
where businesses are saying, hey,
we need to actually rate in token spend
or at least understand where it should be,
can continue to rise, but we at least need some control
over what it is.
Neither Open AI nor Anthropic have built products
that allow firms to actually manage their token spend,
nor have they built products that incentivize firms
to keep those costs under control.
If anything, Open Anthropic are incentivized
to have firms spend as much as possible.
So far, they can compete on price reductions.
But really what firms are asking for is some degree of control.
Maybe that means, hey, build us something
that allows us to smart route tasks
over to the most performant but also most efficient model
for that task. Other competitors are offering that. It's not usually open eye on Anthropic, though.
So your data shows that, again, like you said, Anthropic has overtaken opening eye with business
spend. Very briefly, the criticism of the Ramp Economics Lab, while they're well placed or not,
has been that, yeah, you're looking at, you know, companies with ramp cards using Ramp,
which tends to lean towards, you know, sort of startups and tech forward companies and it's not
representative of the full economy. Your thoughts?
The way I normally think about this is that, so we have actually a pretty good distribution
in our data set across sectors. However, no matter the sector, the businesses on our platform
are inherently more tech forward and that they're using something like Ramp to manage their
spend in general.
I do see that as a strength for a couple of reasons.
One, AI is this very new in nation technology
and one that is not effectively tracked by other data sets.
It's not effectively tracked by government data sets either,
which have their own set of criticisms
as far as how they are surveying firms about AI spend
and also the firms they are surveying themselves
being a little bit self-selected.
AI spend, if anything, is skewed over
toward these tech forward businesses, such that if you do want to understand how businesses are
spending and operating on AI, it actually behooves you to look at these very forward-thinking
businesses that have been leading this charge.
They are more likely to be early adopters of this technology, and whether or not they are
representative of the average firm in the United States.
We know they are not.
It's more likely none than not that the average firm will look more like these firms in a
couple years than they look like the average firm today.
So I think if you want to be forward-looking, you want to look at the same way.
into the future a little bit, you probably want to use this kind of data set.
For what's worth, I actually think that in many ways we underestimate adoption.
Okay.
All right.
We'll get into more methodology later.
But given that these are the forward-looking companies, let's get into some more of your data
because I think that there have been some narratives about token waste that your data has a little
bit of a different perspective on that I think we should just discuss.
So you've talked about what is the cost of being?
being an AI-pilled company, it's $7,449 per employee per month.
So you said the top 1% of firms spend that much on employee per month,
and the top 10% spend $611 per employee per month.
And the median firm spends just $11, like the cost of an enterprise seat on enterprise chat chip ET
or a cloud subscription.
Now, $7,400 a month is pretty high on a technology, like a,
for a single person to spend that much on a technology seat or license is somewhat unheard of.
However, when you think about the headlines that we've been seeing a company left clawed on
and spent a half billion dollars in a month, your data actually presents somewhat of a different
picture that companies aren't sort of spending unrestrained right now.
They seem to be sort of dipping their toe in the water as opposed to going all
the way in and, you know, spending tokens like they're going out of business.
Well, look, AI spend is the fastest growing spend category we've ever observed in our
data set.
Probably one of the fastest growing spend categories for businesses ever, depending on how far back
you go into what a business is defined as in prehistoric times.
I couldn't imagine any spend ramping faster than this.
Yeah.
What could it be?
Exactly. And so since January 2025 through May 26, so last month, per business spend on AI
tokens is up 15x. And that's amongst firms that were already spending on AI. At the same time,
AI spend itself isn't really that meaningfully large for most businesses. So it's grown a lot,
but for the top quartile of firms they're spending on AI, top 25%, it's only about 2% of
business spend excluding payroll, maybe at 1% if you were to include payroll. So it's grown a lot.
That's why we got all these concerns from, you know, company executives about, you know,
how do I manage this growth? But as far as its actual level, it's relatively small. So you'll notice,
you know, when people talk about firms pulling back on AI spend, you know, they might be pulling back
on AI spend in some parts of the firm, they might be more mindful about which models they're using
or making sure that teams don't have uncontrolled budgets. But if you actually look at firms
spend on AI in the last couple months, just last month, it's still increased 14% month,
month. So there are, there's clear evidence on our platform, too, that firms are making more
cost-discipline decisions. You know, we've seen an increase in AI spend being routed away from
open-ionanthropic and over to these open source platforms.
Last month, DeepSeek was one of the fastest growing vendors on ramp.
And yet, it's still a very small share of AI spend that is actually going through those rails.
It's a relatively small share of businesses that are using open source platforms in general.
And the vast majority of spend happening is still rising.
So those cost of discipline measures are important, but they're really just occurring on the margin.
and they're not happening fast enough to pull back the rising slope of AI spend.
Yeah, do you think that there's going to be a moment where some firms start to spend more on AI than they do spend, you know, on, they spend more on AI per employee than they spend on employee?
For instance, I don't know how accurate this was, but I think like we're actually trending in this direction where someone, um,
figured out how long, how much it would cost to run the fable or the mythos API.
And they found out it was something like $600 an hour, where if you like multiply that over a year, it's $1.2 million.
So, so how, so what do you think, when you think about the trajectory, do you think we're going to get to a place where people end up spending more on AI per employee than they spend on employees themselves?
I imagine some will.
Yeah, for some firms, I imagine it makes,
a lot of sense, right? But for the typical firm, there's really, it's really hard to benchmark
where you should be. And so, the top 1% of firms spend $7,500 per person per month on AI. But that's
the top 1%. So you can imagine that's a pretty tech heavy group that actually may include a lot of
firms that are ultimately using AI, not just for the employees usage, but also for the underlying
infrastructure of the firm. Maybe they've built a bunch of internal tools, right? So it all gets
balanced out. And software engineers are double that typically 15,000 or close to 16,000 a month.
Well, again, would depend on the firm because you look at the typical firm on our platform.
And again, this is a ramp. So relatively tech forward platform, right? And the median firm is
only spending about $11 per employee per month. Right. So, you know, that's a chat subscription.
That's like one of the low-level open eye and anthropic subscriptions may be a little bit more on the margin.
So, you know, it's another reminder of sort of how early we are, right, in that the vast majority of firms, and this has transformed our research approach.
Because for a long time, the last year and a half, my research is focused on trying to estimate the economic impact of AI.
But if there's no way to find that in productivity statistics, if people are still not sure what the ultimate gains of AI is going to be, then really the only way to start is, hey, how many firms are using AI?
And so our original version of Ramp AI index is just that.
It's, hey, what is a share of firms in the U.S. that are even buying it and buying it month over month to try to get some way of at least approaching the question, hey, is this valuable?
Now, more than 50% of firms are using AI.
54% of firms are using AI in somewhere, at least paying for it.
So our question gets to transform a little bit, not just who's using AI is it valuable, but how are they using it?
How much are they spending on it?
What does it mean to be an effective user of these models and to deploy it effectively
through your organization?
Because that's what's really interesting about AI too is that it is unevenly distributed
and that certain sectors are more likely to adopt it than others.
The products themselves are also unevenly designed and distributed and that some of the best,
most advanced usages of AI are designed for certain job categories, coding agents.
It's like the most obvious commercially advanced way that you could use AI to be productivity enhancing.
And yet that doesn't exist for most other firms.
Maybe there's productivity enhancements you can find in a lot of other jobs, but the products
themselves are not well developed to make that clear so like the average user.
So AI is unevenly distributed.
And so it's ultimately going to be difficult as a firm to identify and benchmark against
what good usage of AI means, especially because the effects of AI, the productivity gains of AI,
are not likely to show up in your first couple months.
There's clearly a learning curve to implementing AI throughout your organization and even
through your own personal workflow as an employee.
And then beyond the learning curve, there's also this sort of minimum threshold of adoption.
Right.
I don't think anyone really expects you to get massive economic gains from everyone having a chatbot.
But everyone having their own Claude code for their job is much more compelling.
But you wouldn't know that if you're just using a chatbot for like a month or two and then you write off AI because it's like, you know, what's the point of this?
But you look at the curves that you have in your research, right?
And it's just a number, just like three hockey sticks, right?
If you look at the spend per employee per month of the top 1% of companies using AI, the top 10% and the median company using AI, it's like,
legitimately like a lightly sloping line and then all of a sudden it shoots up in all three of those
categories. So you're trying to, you've, you said you're trying to get to the answer of, you know,
how is, is this technology valuable? And so I'd love to hear your perspective on what these numbers mean,
even though it's more, I guess, quantitative or qualitative than quantitative, right? Do the fact that
we're seeing these spend increases mean that companies are seeing an ROI on AI, or is it still
potentially in the sort of FOMO stage? Well, I really am of the school of thought that businesses
have no reason to be spending this much money just out of a sense of obligation in FOMO.
You know, I get it if we're talking about people buying stocks, right, but like companies making
fairly large investments in software, you know, that it could just talk about it externally without
making not only the large investments in software, but month over month increases in how much they
are spending. So I'm generally of the school of thought that if firms are doing this, they must be
finding some value out of it. But there are some places that we look quantitatively for that
evidence. And also informs our thinking that this is different from most software markets.
So one is that most advanced, the most advanced spenders on AI don't lock in with one vendor.
So this is fundamentally different from how we typically think of software, where it's like,
hey, if you're using a CRM, you're going to use one CRM.
Maybe you'll experiment with a couple providers, but ultimately you're going to sign with one.
That's not the case with AI.
The top 1% of spenders on AI use eight vendors on average, whereas the median maybe uses two.
And that's vendors fairly narrowly defined as LLM providers and maybe some AI infrastructure.
companies. Now, it's also not just experimentation. You know, there's some amount of it that's always
like this sort of continuing experimentation where it's like, okay, the AI models come out, but they
also change so much so frequently that if you are an organization that is using and implementing
AI effectively, you probably want to have paid access to all of the major model companies
so that you can switch to the most effective model for whatever task makes sense, or when a new
model comes out, you can see if it makes sense for this workflow or that workflow. That's what being
a good AI user often means to these firms in the top 1%. But that is an unfamiliar idea for many
businesses and frankly business people at firms who are buying AI in charge of procurement. I often get
the question when we report open eye versus anthropic adoption rates. Should I buy open AI or anthropic?
And then when you, which, you know, if you're someone who uses these day to day, these models day to day, it's like a very surprising question because you would just say, well, you should try both. You should probably have access to both. It's not that expensive to have access to both. And so the question itself doesn't really register as a sensible question. But if you are applying the typical common practices of software procurement to AI, you will find yourself asking.
that. So I think it's just a fundamentally different market that the people are not used to. And that's
what ends up driving a lot of this spend. But I don't think firms would move along that advanced
AI adoption curve if they weren't getting some benefit. You know, you're not going to keep
signing up for new vendors. You're also probably not going to keep renewing vendors. And if anything,
in our data set, we see that renewal rates increase year over year with firms that are more advanced.
so they're more likely to stick to the vendors that they've been using as opposed to, you know, switch so frequently.
One question about that.
It's kind of remarkable, right?
If you look at the graph of revenue that you're seeing from Open AIA Anthropic, it follows that.
I mean, you would imagine, right, it was going to follow that hockey stick as well, that type of curve shape.
isn't it interesting that even as companies spread their spend across two to eight vendors
that those two have been able to grow the way that they have?
Yeah.
Well, it's because adoption, you know, we measure at the firm level.
But then within the firm, there's a lot more heterogeneity around who's using AI and how.
And then within the person, there's even more.
I should stop using economics terms like heterogeneity when I'm on this podcast.
Variation.
Yes.
You know, you have different teams that are still on different parts of the adoption curve.
And then you have individual people within those teams that for different tasks, they're on different parts of the adoption curve.
Because people are still figuring out how to onboard.
This is what I mean about the learning curve.
The firm is on a learning curve.
The teams are on a learning curve.
And then the individual itself is on a learning curve for their specific.
tasks trying to figure out, hey, can this task actually be done effectively?
Have I even tried this task or not?
Not to say that everything can be done by AI, I don't think everything can be.
But I do think the more that you experiment with it, you will find what it is good at,
what it's not good at.
And then if it's somewhat good at something, you kind of get better at understanding how do
I modify my workflow so that actually maybe I take out this part of it, maybe I take out
that part of it, this part's not really necessary anymore.
oh, now AI can actually do 80% of the job, right?
But you don't figure that out without experimentation.
So I think that's why you see rising spend over time.
We're clearly not at the point at which people have found like their benchmark level
of AI spend.
And if anything, if you want to look at our charts of AI spend per person, you don't see
a token maxing era.
There's no point at which, oh, it went up and then it went down.
it's like still going up.
Again, median firm is only spending $11 a month.
So there's a lot of rich who grow,
but even for the 1% still going up.
Yep.
All right,
let's take a quick break.
When we come back,
I want to talk a little bit more about
what you're seeing with deep seek
because I think a lot of people expected
that that deep seek moment,
you know,
sort of happened in February,
January, February,
2025 and then dissipated.
But it is growing once again.
So we'll talk about that.
We'll talk about model orchestration.
And then we'll talk about SACCHO,
whether this haspocalypse is actually being borne out in the data.
So we'll do that right after this.
And we're back here on Big Technology Podcast with Ramp Lead Economist, Eric Karazian.
Eric, great to see you.
Thank you again for being here.
Let's just talk a little bit about the deep seek growth that you're seeing.
You're saying basically what you found in the data is that there is an increased reliance
on these cheap open source models.
Deepseek when it comes to your.
list of trending models is number one. What do you think that says about the way that AI is
adopting? Is it being adopted? Is it that, as some people have said, the future is going to be
that you have this like maybe super smart foundational model orchestrator that makes your big
decisions for you, like an Opus 4.8 or a GPT 5.5 or 6? And then you just sort of deliver the more
straightforward work to these smaller agents with the open source models. And I'm curious if you
think that that is already being borne out in the data. When I talk to businesses, the single most
important factor they list for why they have not adopted AI comprehensively throughout their
organization is a concern around the cost, not just the cost, but not really knowing what the cost is.
and knowing and hearing all these stories that, hey, once you adopt AI, it's really hard to control the costs.
And I think that is an indictment of Open Eye and Anthropic who have not developed predictable pricing structures for their products.
If you adopt Open Eye as an enterprise or Anthropic as an enterprise, you are more or less at the behest of your employees as far as how much they spend in tokens.
there are very few controls available to admins.
And so that is ultimately, I think, been driving this growth and demand for open source platforms or open source models.
Or what you're describing these sort of like routing models where, you know, you, instead of sending your queries directly through open iron Anthropic, you send it through this like middle layer, which then decides, hey, actually this very simple task, I can send it to a pretty cheap model or a cheaper model even through open iron Anthropic.
and I'll go through that.
So that's one of the really popular ways to reduce spend.
What I want people to know is that, yes, there's evidence that this is happening.
On the margin, it's a little bit overrated.
So 5% of firms on our platform are even using these kinds of open source platforms.
Last year is 1%.
So it's 5x growth and it's actually going faster than the growth.
that's happening for open inanthropic, but it's a relatively small percentage of companies,
and typically the most advanced companies as is. You know, new starters, companies that are just
starting to onboard to using AI are not starting with the Chinese model. They're starting with
open and anthropic. So that's the first thing I'll say. The second thing I'll say is that, you know,
we've seen the rise of deep seek in our data set before in early 2025 when deep seek
had this really buzzy launch.
It spiked in our dataset then too.
It rose to about, I think, around half a percent of businesses in our platform for about a
month used deep seek and then very quickly fell back to Earth through like 0.1% of businesses.
And the reason why back then was there was a competitive, there was a stressful but also
competitive response from the American model companies, from Open Antthropic to offer
cheaper but still very performant models that could compete with deep seek.
And so they essentially instituted price cuts.
And businesses, therefore, had no incentive to be using deep seek anyway.
To be clear, there are actual security and reputational concerns for businesses that are
transacting directly with deep seek.
And so you don't want to use deep seek if you don't have to.
So last month in our dataset, Deepseek also had this breakout growth.
that's one of the fastest growing vendors on RAMP's platform.
But it's growing from a very small base,
only about 0.4% of businesses are using it.
Again, that's up from 0.1.
So, 4x increase, but it's extremely small,
and I think it's not going to be very durable,
given that open-inanthropic are well-positioned
to respond to that with some price cuts.
So I think DeepSeek is a little overrated.
I think the open-source models in general are a little bit overrated.
However, I do think models, companies like Google,
are very underrated.
You know, the main concern here, dynamic here,
is that Open Anthropic are not being responsive,
effectively responsive to firms that want some cost control
and cost discipline.
Open Anthropic develop models
that incentivize you to spend as much as possible on tokens.
And that makes sense for them
because 80% of their revenue from businesses
is token-based.
It's not subscriptions.
It's tokens.
That's not the case for Google.
Google doesn't need firms to spend
a lot of money on the tokens and the models. So it actually can offer better routing. It actually
can offer these product experiences that give firms a little bit more cost control because they have
way more revenue sources available to them. They're also competitively well positioned because
Google Workspace is already used by so virtually most businesses have some access to it.
And so Gemini is already a fairly popular model. It's just not
thought of in this kind of discourse often.
And so I think Google is really the best positioned
and relatively underrated in these kinds of conversations
to take market share away from OpenAid Anthropic.
If Google doesn't need you to spend tokens,
then what does Google need you to do,
just to use its model so you don't use the others?
Well, it's not that Google doesn't need you to spend on tokens.
They, they of course, produce revenue from tokens,
but they are
they are supported
by so many more revenue streams
as well as a subscription
revenue stream that makes
them less dependent and less
laser focused
on exclusively having you spend
more on tokens.
So that is where they're a little bit better
competitively positioned. I mean if they wanted to
they could also have AI be a little
bit of a loss leader it wouldn't be that big a deal.
Right. I mean as long
as you're using the cloud.
As long as you're using Google's cloud, right, to store your data, for instance, then that it's a win for them.
By making cheap models, they can even have AI be somewhat of a loss leader if it grows cloud and it has.
They've been like 60% a quarter.
That's very interesting.
And their cheap models are extremely popular.
And you know what they're.
Yeah.
And they're also like a more mature company.
So you would imagine they won't have these problems with the federal government like an anthropological.
topic is having. And, you know, the sort of one of the responses has been go open source,
but a different response might actually be go Google because you can trust that those services
are going to stay up and that they'll, I wouldn't bet on that continuity just yet, at least with the
kinds of announcements coming from the federal government, but well, I get the point that you're making.
Okay. All right, I'll take it. All right. I want to end with.
With the Sasspocalypse, everyone's been talking about how SASS is dead and certainly it makes sense as a headline.
You know, if you're trying to be provocative and you're thinking about what AI can do.
But you actually have a post saying the death of SaaS has been greatly exaggerated.
So talk through what you're seeing there and why the Syspocalypse hasn't fully materialized in the way people expected.
There's two ways that I think about Sasspocalypse.
One is that traditional SaaS companies are going to lose a significant amount of market share to open-ionanthropic.
The second way that I think about SaaSpocalypse is that every existing SaaS company just needs to rethink its pricing model,
in that things are increasingly moving to token-based spend or usage-based spend.
SaaS companies are going to become their own little AI companies, perhaps.
And so the typical way that we think about SaaS pricing being seat-based is going to go out the window,
and every SaaS company needs to rethink its whole product and model.
So I found both of those to be a little bit overrated as far as actual business behavior in our data set.
So the first part of SaaSpocalypse, whether or not open ananthropic will eat every other company,
we're just not seeing that.
Like, I'll use CRM as an example, right?
Because it's one of those things that just purchased by so many businesses.
Like 80% of the market chair for CRMs is just directly going to Salesforce.
firms they're trying to buy CRM, buy Salesforce, and then some buy HubSpot, whatever.
And that's just always, that's just been the case and it's held that way.
And yet in our data set, we can actually see month over month growth in small but mighty, if you
will, AI native competitors to CRM to Salesforce and HubSpot.
Adio, that's a London-based company, has a very low market share today, but is one of the
fastest growing vendors on our platform as well, and has a fairly durable rate of growth, too.
So there's some evidence already to say that, hey, first of all, Open Aanthropic haven't offered
their own CRM.
Theoretically, someone could vibe code their own CRM.
But also, the companies that are signing up for Adio, that's a tech forward company.
They know that they could vibe code their own CRM, and however, they're still buying as opposed
to building themselves.
And we see that across different kinds of software categories.
Of course, another one is Figma, right?
So like Clawed design comes out.
Everyone thinks that Figma is going to go under.
Figma over the last couple of months has continued being one of the fastest growing
vendors on our platform, an extremely durable software vendor.
Whether or not that's all going to change going forward, you know, who's to say.
But what I will say is that there is no indication, at least in our data, that there are even
early signs of a slowdown amongst these kinds of SaaS vendors.
I think the legacy vendors definitely have some competitive threats, but the competitive threats aren't just open-ionanthropic.
They are actually AI-native software vendors that are taking market share today.
So then on pricing, that's the second part, where, you know, everyone's talking about, oh, we're just going to be paying based on token for everything.
That's also not quite happening.
Seat-based contracts are still the vast majority of spend from most.
with software, it's like 60 to 75%.
The rest of it is really just flat platform subscriptions.
Metered usage is extremely small, like 5%, less than 5%.
And at many traditional SaaS companies that have offered their own sort of metered
usage, like an Adobe, you can now pay for Adobe by credits.
It's still only like half a percent of their revenue.
And then notably, even for the AI companies,
they're actually growing on subscription spend faster than they are growing on
token spend.
So even for them, you know, there's still this demand for subscription-based spend.
So I generally land on Sathpocalypse as like, hey, maybe these things will happen.
It's generally being made by pronouncements from product leaders.
But as far as where the data is on actual business behavior, overrated.
So where do you land on this idea that, you know, it won't be necessarily that AI can just vibe code every application?
but that the AI becomes effectively a operating system.
So you type into codex like what you need
and then it opens up Figma and works through Figma for you.
Could you see that being the future interface?
And if that's the case, if effectively the chatbots are a front end of all software,
how do you think that might change pricing?
I think that one makes a lot of sense.
I mean, I've seen that just as my own user experience
that I'm increasingly if a product has
some integration with SaaS that I'm already using
a more like going to interact with it through the models
than I am through the GUI.
Now, I'll still maybe go into the website
and make my own changes for certain things.
But as a product experience, it's actually pretty good.
How that's going to affect spend?
I mean, look, I do think we'll probably see a steady increase
in the kind of spend that is token-based, in the kind of spend that is agentic, but I think it is
overrated. I still think this work tends to be directed by an individual person who is likely
going to have an individual seat. I mean, if the AI companies themselves are still seeing this
kind of subscription-based growth, and I think that's the best evidence. Any other trends or
sort of narrative busts that you've been looking at recently that you think we can share before we
go. We're thinking a lot about the jobs impact of AI. We have a paper coming out about that,
most likely in a few weeks. So I'd tell people to keep an eye out for that. And otherwise,
we write about all of our data at ramp.com slash data. I'm on substack. Yeah. Follow me on substack as well.
Yeah, econlab.com. Just give us a quick preview. You don't have to share everything,
but is AI taken jobs or is our jobs job growth still healthy?
I can't do that yet.
Okay.
But I think it's going to be a really interesting paper.
Okay.
All right to see you.
Thank you so much for coming on the show.
Thanks for having me.
Always great.
All right.
Great speak with you.
All right, everybody.
Thank you so much for listening and watching.
And we'll see you next time on Big Technology Podcast.
