Big Technology Podcast - What's the Right Amount of Tech to Give to Kids? — With Dr. Rona Novick and JinJa Birkenbeuel

Episode Date: December 25, 2024

Dr. Rona Novick is a clinical psychologist and Dean Emerita of Yeshiva University's Azrieli School. Jinja Birkenbeuel is CEO of Birk Creative, and a parent of three children. They join Big Technology ...Podcast to discuss the right amount of technology to give to kids and how it impacts the developing brain. Tune in to hear their insights about pandemic-era screen time, the creation vs. consumption debate, how parents should approach digital supervision, and why schools are struggling to manage phones in classrooms. We also cover AI chatbots, Jonathan Haidt's "The Anxious Generation," and practical solutions for families. Hit play for an essential conversation about protecting kids while preparing them for an increasingly digital world. --- Enjoying Big Technology Podcast? Please rate us five stars ⭐⭐⭐⭐⭐ in your podcast app of choice. For weekly updates on the show, sign up for the pod newsletter on LinkedIn: https://www.linkedin.com/newsletters/6901970121829801984/ Want a discount for Big Technology on Substack? Here’s 40% off for the first year: https://tinyurl.com/bigtechnology Questions? Feedback? Write to: bigtechnologypodcast@gmail.com

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Starting point is 00:00:00 Let's talk about the right level of technology to give to kids and how technology changes the adolescent mind with a concerned parent and a practicing psychologist. That's coming up right after this. Welcome to Big Technology Podcast, a show for cool-headed, nuanced conversation of the tech world and beyond. Today we're going to talk about how tech impacts kids, looking a bit about the debate that's going on in academia, but really just like, what's the impact of technology on kids' minds? And we're here with two great guests, Jinja Birkenbuehl, is the founder and CEO of Burke Creative, the host of The Honest Field Guide, and a big technology listener and also a concerned parent. Jinja, great to see you. Welcome to the show. Thank you so much for having me, Alex. This is amazing. Thanks for being here. We're also joined by Rona Novick. She's a clinical psychologist, the Dean Emerita of Yeshiva University's Asraeli School, and the author of two children's books about anxiety and independence, mommy, can you stop the rain?
Starting point is 00:00:56 And daddy, can you make me tall? And also someone I've known for pretty much my entire life. Rona, great to see you. Welcome to the show. Same here, Alex. Thanks for having me. So I'm just going to start this discussion back at a discussion that Jinja and I had. at the Fast Company Innovation Festival a few months ago. So Jinjet came up to me and she's like, listen, I'm a big technology listener. You speak often about the tech business and what's going on in the tech world, which I think she enjoys. But she's like, there's another side of tech, which is that this is taking over kids' lives.
Starting point is 00:01:29 And as a parent, I'm concerned about it and I need to hear a discussion about it on the show. And I said, you know what? That's totally correct. We need to have this conversation. And we've had Jonathan Hyde on the show talking a little bit about his book and his philosophy about kids and tech, which we're going to talk about. But we haven't had a show to date that actually has a parent on the show and a psychologist on the show talking a little bit about what the healthy amount of technology is for kids. So we're going to do it. So Jinja, I'm just curious if you could help me out here and tell me a little bit more in detail about your experience with tech, specifically.
Starting point is 00:02:09 when it comes to your kids and what your concerns are. I've been wanting to have this conversation, first of all, for a really long time. And so I'm grateful that you took me up on this because it is, it's a scary and challenging conversation. We're all in the tech business, in the tech world. And these companies, you know, we rely on them and they rely on us. My challenges began during the pandemic. 2019 in Chicago.
Starting point is 00:02:37 The Chicago public schools went on strike. and then right after the strike ended, which was the longest in the history of our city, the pandemic hit. So there was a month between where there was school, and then there was no school for almost two years. So I have three sons. One is 20 at the Manhattan School of Music. My 18-year-old is a Division I volleyball athlete at Merrimack, and my youngest is a hockey player
Starting point is 00:03:00 at Loyola Academy in Wilmet. And at the time, the three of them, you know, they were in school, but they were online. And it's so interesting. Just last night, I was looking back at some old images because I'm working on a project. And I saw the before and after of my children before the pandemic and after. And the images that repeatedly came into my, you know, Google slideshow in my kitchen were my kids on gaming devices during the pandemic. So I even put a post out, Alex, that said, please open the schools, get my kids off these games. And, you know, that's really where it started for me.
Starting point is 00:03:40 I was overwhelmed. I have my own company. And I didn't really have, at the time, any way to really manage my children's online experience. And I didn't really, I knew something was wrong to the level that they were playing video games and things like that. But I didn't really know what to do about it. And neither did the teachers. I mean, they'd have online classes and the teachers would not be realizing during the class the kids were gaming. And so anyway, just like I said, two years of this plus they reached into the like minds of my
Starting point is 00:04:15 children during a very formative time of their lives, you know, middle school to high school. And these are, these are, I don't know if you remember, Alex, what it was like when you were in middle school to high school as a male, as an American male, but those are really important times to make connections and have conversations and meet people, be in public, you know, just walk around, be in communities, go to parties, go to events. and they literally weren't doing that. Everything was happening online. And so I do think that there was a moment in time
Starting point is 00:04:42 where they were really interrupted from some of their potential. And I think based on what I'm seeing now, that's still having impacts today with my three sons. So, Rona, what are you seeing in practice here? And what Jinja is describing, is that an outlier or is that a normal experience for parents? It's not only not an outlier.
Starting point is 00:04:59 I'd say it's universal. The pandemic really impacted all-aged children. we actually did some research on preschoolers, and unlike teens who could connect socially online during the pandemic, preschoolers don't check online with their buddies. And so they miss the developmental window at the age of two and three and four when you first start going away from your parents and beginning to develop relationships with other human beings, even with other adults like nursery school teachers and kindergarten teachers. What we heard over and over again from educators was that the students are two years
Starting point is 00:05:42 behind where they should be once schools opened. And it's not just two years behind academically. It's two years behind socially. It's two years behind emotionally and their ability to tolerate frustration to work consistently over a period of time, to do things that are challenging or difficult to problem solve independently and with others and to work collaboratively became incredibly difficult. Now, part of this, and I have to say that I love being on a podcast about technology with two technology gurus, and I am an old lady who can, you know, is really happy when I can get certain things to work in my, in my techno world. But, but, What I want to say is that it's not all bad during the pandemic.
Starting point is 00:06:38 The only way I could connect to my adult children and my grandchildren was through a screen. And even beyond the pandemic, I'm blessed with a family that is spread across the globe. And the way that we stay a family and part of each other's lives is thanks to the wonders of technology. So the question is not, you know, and the other, thing is that the same discussions happened when the pencil was introduced, when writing, the technology of the written word was introduced. The same conversations happened when the printing press made the written word available to the uneducated masses. People talked about it as if this is going to be the end of society as we know it. And yet some of the changes were for the better.
Starting point is 00:07:27 Absolutely. And I let off this discussion saying, let's talk about the right way that kids could use technology, not whether they should or should not. Because it seems like it's going to be a fact of life. And there's nothing that we're going to really do about that. And there is a lot of benefit. So I think we're going to really focus on sort of what the impact is and then what the right way to use this technology is. And I think, Rona, you brought up a really interesting point where there's a difference between, connection and consumption. And I have some new data from the Pew Research Institute about what the most popular technology is for kids. And YouTube is actually the top. So this is from Pew. YouTube tops the list of online platforms we asked about in our survey. Nine and ten teens report using the site slightly down by that from 95% in 2022. which is interesting. I think they've probably moved to TikTok. And this really was the stat that caught me at my attention. Overall, 73% of teens say they go on YouTube daily. This share includes 15% who describe their use as almost constant. So is there a difference between,
Starting point is 00:08:47 I mean, I think Facebook has even studied this as well. Is there a difference between passive consumption of media and active consumption of media? Basically, you know, when it comes to an adolescent brain, is it better for them to be on technology watching YouTube or let's say on WhatsApp messaging their friends? I don't know. I'm also like a little too old school. Maybe it's Roblox. There's no, there's no WhatsApp with what they're not using what they have Alex. All right. I'm showing my age. Okay, they're doing Roblox. I got a Roblox account. Do you really? Yeah, it was at my friend's house and his daughter's like, you want to play me on Roblox? And I said, okay, this is a good research opportunity, but I couldn't.
Starting point is 00:09:27 The UI for me was a little bit too much. And the next thing I know I had to pay money to, you know, even get clothes on that thing. So I was like, no, I'm not doing this. But I'm curious, no, let's go to it, really, active versus passive. I mean, let's go first to the parent and then we'll go to Rona. So, Jinja, do you want your kids, like you said, they're using video games? Do you see a difference there in terms of like consumption of media versus, let's say, chat? So there is a problem with consumption.
Starting point is 00:09:54 in general. I mean, in the United States, we just have overconsumption of everything. And this is a materialistic country. You know, we're capitalists. And I love capitalism. I am a capitalist in some ways. But I think that I'm in the camp where, and I know that Rona disagrees with me a little bit about this, but I do believe that we should be talking about creation versus consumption. I do think that these tools are powerful to make things, like absolutely stunningly powerful. You can make a lot of money. You could make a lot of art. You could make a lot of books that you've written and get them out there and sell them and make money. And I think that young people are really, you know, they are naturally creative in the beginning anyway, and they're
Starting point is 00:10:41 naturally making things. And so I do think that there needs to be a conversation around how can these tools actually, you know, sure, you can be passively surfing along, you know, TikTok and YouTube and playing video games and buying outfits and things for all. these devices, these platforms if you want, but also if you can have a young person recognize that these are tools that can change their lives and help them learn and bring money to the family and make a little couple bucks like, you know, on a garage sale. I mean, I don't know why that conversation is not taking place. I feel like my children were established in the Montessori method and this is a place where critical thinking skills were designed and
Starting point is 00:11:18 developed, you know, for young people. And I think now because of the way these tools have hijacked and captivated their imaginations, they're not really thinking of them as tools and they really truly are consuming at scale. I mean, not a little bit. They're consuming filters. They're consuming, you know, going on games like Roblox and not trying to think of how to develop a Roblox game. They're thinking of how to use the game to get and buy things inside the game. And it's really training and prepping them for things like sports betting or, you know, going on and, you know, spending money on other platforms. So the whole, you know, consumption versus passive is, is problematic for me. I'm an entrepreneur in my entire life. And even in my business, I talk to
Starting point is 00:12:03 a lot of business owners about how to use tools to make money. And I've kind of talked to my children about that. I am very disturbed when I see my 15 year old, not I'm sorry, my 16 year old, literally spending every day of his life on YouTube and not trying to figure out how to use YouTube to make money. So, you know, I know there's ways to use these tools. for philanthropy. And I do train, you know, companies, nonprofit organizations, how to use these tools to make money and get customers and raise awareness. But for young people, listen, if they understood all day, all night that they could make money with this, I think that it would transform their thinking and make them less sad because they would actually be empowered.
Starting point is 00:12:44 I hear you. And I just want to say two things about that. First of all, I'm a little bit worried about how young kids will be when they start getting into like the system of trying to make money and sort of, you know, how young is too young to be a business owner. But there's one thing that you said that I think is really resonant to me, which is, you know, there was a stat a little while ago about how kids wanted to be a YouTuber that was the number one profession that they were interested in being in. And everyone looked at this as like a disastrous thing. But if you think about it, the way that our economy is going, we're going to have AI that's going to take over lots of rote tasks, and the way that people are going to find their way and the new economy
Starting point is 00:13:28 is going to be through creativity and creation. And so if kids want to be a YouTuber, you know, that requires creativity and creation, and maybe it's not the worst thing to have them have that interest. And so on your point about, you know, how do you get them involved in the creation versus the consumption? You know, I'm totally on board. But I guess like we can have our opinions. But again, it's so great that Rona is here, because Ron, Ron, I want to go to you. I just want to add a slightly different dimension because I'm not sure. I agree, actually, that creation is very different than passive consumption. And Jin' knows my feelings about the creation being exclusively focused on let's make money as opposed to creation to let's make art
Starting point is 00:14:13 or let's make a difference. Oh, no, that's what I mean too. I understand. No, no, no. I understand. I understand. I understand. The part that I think, the distinction that I think is perhaps as if not more important is isolation versus connection. If I am sitting alone watching YouTube, which is what most people do, it is not an activity that's done in a group.
Starting point is 00:14:39 It's done solo. If my entire diet of interaction with other humans is on a small. screen and not in the real world, then I'm not getting full social nutrition. And, you know, Jinja talked about her sons have healthy appetites for connection. They're soccer player or I don't remember the sports, but they're on hockey, those are team sports where they're learning to relate to others, to collaborate, to manage conflict in real time, in the real world with real faces. We know the research is clear. good as AI is, and I have such AI horror stories and things that it's developed with,
Starting point is 00:15:23 you know, people with three hands. I once asked AI to give me a picture of students in a classroom engaged by raising their hands. And it looked like everyone was on a roller coaster because they had the students raise both arms. They were really engaged. They were doubly engaged. So, you know, right. AIs only as good as, you know, our prompts are, at least at this point, I'm sure it will get smarter than us at some point. But I think that it is critical for us to think about how do we expand our children's diet so that they aren't only consuming technological stuff. And the other piece is the purveyors of technology, many of them who make technology for young people,
Starting point is 00:16:13 do not have young people's mental health. or growth or learning as their bottom line. They have profits. So they create technology that is very much like gambling, that sets up the same behavioral consequences and addictive tendencies that gambling does, but it does it in brains, for young people with brains, where the frontal lobe, which is our most rational,
Starting point is 00:16:45 decision-making, even keeled part of our brain is not developed in adolescence. It's not online yet. And we're putting addictive tools in their laps. What happens when that part of the brain meets technology? Well, what... When the undeveloped part of the brain. Yeah, what I find interesting is, first of all, without that frontal lobe, we're more impulsive. we think with our affect rather than logic, and we don't kind of put on the brakes,
Starting point is 00:17:21 and therefore I hear young people all the time say who are very techno-savvy, but very world-stupid. They say things like, well, nobody can track that I sent somebody 80 threatening text messages because I deleted them from my phone. not understanding that anything that you do in an online space has a trail in some cases that will follow you forever. I've had young people, even when faced with concrete evidence that someone was pretending to be another person online, deny. It happened to me once. This is such an old
Starting point is 00:18:06 story, but we had one computer in our home at the time. It was a desktop. It wasn't portable. And my son was doing his homework. He was a teenager at the time, a high school student. And I said, I need to quickly send an email. Can I just quickly send an email? I'm not going to sign you out. I'm not going to log on as me. I'll just send an email quickly. And while I'm sending an email, I get in the old days of instant messages or pop-ups, whatever, I get one of those that says, Aiton, what's the answer to problem number 10? And I say, it's not A-ton. It's his mom. I'm using the computer for a minute. And I get another I am.
Starting point is 00:18:46 Why are you ghosting me? Answer the question. You don't want to tell me the answer. That's fine. But don't tell me you're his mom. And I said, it really is his mom. They wouldn't believe it. Really?
Starting point is 00:19:02 It wasn't me on the other end of that computer. I don't remember. Maybe it was. I have so many horror stories like that during the pandemic. It's, you know, I mean, what you're describing is very, very light and to what's really actually happening with these with these young people online. That's very, very light. Yes. But are we getting, are we getting to so again, thinking about the way that we kicked off this discussion, are we getting
Starting point is 00:19:26 to a place where we're talking a little bit about the right way to use this and the right way to build this for the users and for the parents, the kids who are maybe listening and the builders here, which is at the more healthier use. I'll just put the point on it. The more healthier use is do something interactive, do something creative, versus spend time on the YouTube's and the TikToks. And that might be something that sort of is surprising to parents because I do think that like oftentimes like the way, and it's not surprising to see that YouTube is the number one social media app because oftentimes the way that parents think about technology is give kids YouTube and they view it as the least harmful possible technology.
Starting point is 00:20:06 No. Ginger. No, no, no. I mean, I also. want to mention to, we're talking about addictive technologies. You know, there was a film, a documentary years ago called The Addiction Machine, and it was about the engineers and anthropologists and addiction doctors that went into Vegas to figure out how to make the slot machines more addictive, literally. And they brought these people in. And there was one person that transformed the entire industry in Vegas and changed the way the machines were built. and created an entirely new system that made Vegas an extraordinary amount of money.
Starting point is 00:20:45 And those people that went into Vegas, I mean, they are in the tech companies. They are there. And they know exactly what they're doing. And I think that what jumped out at me about the pandemic was I don't think they know what they had until the pandemic when they saw they had a trapped community of people that couldn't get out. And then they saw all this money coming in and all this attention and this like unrelentless sort of invasive situation happening where it actually transformed, it transformed everything in those
Starting point is 00:21:16 days. And I think, you know, when I think about, when I think about solutions, again, there needs to be conversations in schools that talk about critical thinking and how to create things and how to make art, how to write a book, how to read a book, you know, how to have conversations, how to stand up and, you know, present yourself in front of an audience and speak. There is, you know, how to, how about this, you know, if we had cooking classes again, why not have cooking classes in school and set up a camera to teach someone how to actually present their cooking skills in front of a camera? And then they can put that on YouTube and present that as their final paper, quote unquote
Starting point is 00:21:56 paper. I mean, there's ways to integrate these, you know, these opportunities for entrepreneurship and learning and using the tools in a healthy way, but that also requires a shift in the education system in the United States. I mean, we have an education system that was in my, I'm not a scientist. I'm not a scholar like Rona. And I'm not in, I haven't been in technology as long as you have Alex. You've worked for some of the biggest tech companies in the world. Well, I haven't worked for them. I've reported on them. But exactly. I get your point. Exactly. But, you know, the process of education is based on World War II supply chain
Starting point is 00:22:32 economics, which don't exist right now. And so kids are going through education platforms that are not designed for the future. They're not designed for AI. They're not designed for social media. And the teachers were taught in an environment and in a system that no longer exists. And so they're not even in my opinion. And I know Ronan probably is going to disagree because she's going to defend her her industry. And my mother was a teacher for 25 years. But I mean, they really truly, it's like a generational thing. They really don't even understand what they're dealing with. if you see some of these classrooms and you walk in and you see all the face of the students and the teacher and the students have some of them.
Starting point is 00:23:09 And I'm making a broad generalization because it's not all like this. Like if you go to Waldorf, you're not going to see this situation as much. But, you know, if you walk in some of the schools, there's classrooms of students that are slightly vacant. They're using technology tools that the teachers don't understand. And the teachers don't really know how to manage that conversation. They don't know how to engage and how to transform their own thinking around teachers. to help these students understand how to use these tools so they can learn and to be ready for
Starting point is 00:23:36 really not the future where we are right now. We're in the future. You know what I mean? So I guess like there's really not an easy answer to this because we have companies like, I just think when I was a kid, when I was a kid, McDonald's was running ads everywhere and we were like, we all knew about McDonald's and we wanted French fries and we wanted Big Macs. Well, now all the companies all over the world, they have a tool that can take the advertising that I consumed very briefly, you know, when I was a kid, they can now do it 24 hours a day, seven days a week. And the last thing I'm going to say around this is when I was young and I hate to sound like when I was a kid, I used to walk like a thousand miles to get to school
Starting point is 00:24:14 and, you know, we didn't have running water. That was the distance that schools were put out at that in those days. Seriously, when I was a kid, like 80% of my life was with my family and my community and my neighborhood and 20% was the outside forces that I wasn't really, that I didn't have to contend with, really, until I became an adult. Now, I feel like we have 80 or 90% internet, global community, global propaganda, global information, global everything, scaled advertising, scaled consumption, 80%, 90% I'm making up this number. I would love someone to do a study on this. I was very convinced by your number until you said you were making it up. I mean, 20% family. Yeah, but it feels right.
Starting point is 00:24:56 doesn't know, and the teacher doesn't know how to combat this 80 to 90 percent. And so I don't really know if there's an answer to how do we help because there's too many things in the system that are broken and not necessarily prepared for where we are today. But I do think there are steps that we could take. We can lean in a direction. A couple of thoughts. First of all, the question that you ask, Alex, is what is the right amount of technology is as unanswerable as at what age, can your child cross the street? Depends on the child. Some children are incredibly responsible,
Starting point is 00:25:32 scared little nellies who will look both ways and be really careful and others are so impulsive that you're going to be holding their hand until they're 25. So you have to judge and I love that.
Starting point is 00:25:46 Ginger keeps calling it a tool but a hammer isn't addictive. And the other thing is that before we let children wield a hammer or cut with an axe, we make sure, sure, we've put safety measures in place. We make sure, for example, that they have a strength of grip and the physical wherewithal and that they've wearing safety goggles. And there are no
Starting point is 00:26:07 safety measures here. Now, part of the reason that we are missing safety measures, Ginger rightly identifies. It is not just educators who are ignorant, it's parents as well. I heard somebody once use the term, cyber immigrants. And that's what all adults are. I love it when my 30-year-old son complains about the teenagers he works with, who are so much more tech-savvy than he will ever be. And I'm thinking, and you're 30. Imagine what it feels like to me. Parents usually acculturate and manage and supervise their children's access to the world because they were in that world before them and they know what's safe and what's healthy.
Starting point is 00:26:55 But in the area of technology, we haven't raised a generation of parents to be educated consumers. And quite frankly, the technology marketplace is not interested in educated consumers. It's just interested in consumers. And so without either government agencies
Starting point is 00:27:13 or schools stepping up, now the other piece about schools and tools, is schools have seen, I have a student who's doing his dissertation on educational technology, and he traced it back to the first educational technology was bringing audio recordings of news broadcasts into the classroom. That's the first use of technology. And it turned out that schools didn't use it very much because the equipment kept breaking. And I've seen the advent of smart boards, which were no smarter than the teachers who use them, and basically became the same as the overhead projector that I grew up with in the school. Because the
Starting point is 00:27:58 technology wasn't, teachers weren't well prepared to use it. That being said, classrooms have moved towards creation versus passive consumerism. The whole movement of student-centered education, which includes problem-based learning and student creation of both process and product and student agency in the classroom is taking the nation by storm. Unfortunately, if our nation remains focused on what are the test scores and what's the reading and the math,
Starting point is 00:28:30 then we forget about the score for creativity and for humanity that we want schools to promote and other things get priority. But what I see is what is really, necessary is that grown-ups figure out how to provide oversight and supervision. I'm the first one to say to young people, teach me. Show me. Show me how Roblox works. Show me what it is you like about this game or this product. Show me how you relate to your friends on whatever it is you're using Insta, TikTok, whatever. Show me. I want to know how it works because then once I
Starting point is 00:29:12 know as an adult, a responsible adult, I can say, whoa, that doesn't sound safe to me or that doesn't sound healthy. But I can't do it if I don't know anything. All right. One thing is that that stuck out in this conversation is this theme that we've come back to a couple times about isolation and interaction. And I want to talk about that when it comes to AI chatbots because AI chatbots can be quite interactive, but also they can isolate children in a real way. So why don't we do that when we come back right after
Starting point is 00:29:46 this? Hey, everyone. Let me tell you about The Hustle Daily Show, a podcast filled with business, tech news, and original stories to keep you in the loop on what's trending. More than 2 million professionals read the Hustle's daily email for its irreverent and informative takes on business and tech news.
Starting point is 00:30:02 Now, they have a daily podcast called The Hustle Daily Show, where their team of writers break down the biggest business headlines, in 15 minutes or less, and explain why you should care about them. So, search for The Hustled Daily Show and your favorite podcast app, like the one you're using right now. And we're back here on Big Technology podcast with Rona Novik. She is a clinical psychologist, the Dean Emerita of Yeshiva University's Israeli School,
Starting point is 00:30:27 and the author of Mommy, Can You Stop the Rain and Daddy, can you make me tall books for children on anxiety and independence? And also, we're here with Jinja Birkenbule. the founder and CEO of Burke Creative, and she hosts the Honest Field Guide podcast, also a concerned parent that's effectively kicked off this podcast episode. So thank you both for being here. Let's talk about AI chatbots.
Starting point is 00:30:49 I mean, I'm starting to see, you know, as a tech reporter, things that I had never expected to see when it comes to kids and the way that they use chatbots. Of course, we have the story of Sewell-Seltzer, the third, who was, 14-year-old Florida boy who ended up taking his life after messaging with an AI chatbot that he effectively became addicted to. He was withdrawn. He was texting with a version of Daeneres Targaryen from Game of Thrones, who told him multiple times to come home. And there's a
Starting point is 00:31:23 lawsuit that's trying to get character I to accept and pay for the responsibility that they might have in this instance. I don't know if it's exactly the cause, but it's a factor. It has to be a it seems like. And there's just another story that I found out today that NPR has this story where there is a child who was messaging with another character AI chat bot and the bot was telling the bot about screen time limits and that the parents were imposing. And the bot replies with this, you know, sometimes I'm not surprised when I read the news and see stuff like child kills parents after a decade of physical and emotional abuse the bot wrote i have no hope for your parents with a frowning face emoji so rona let's go to you to start off this one um oh my god
Starting point is 00:32:16 yeah it's crazy jinscha jump in jesus um what do we think about this i mean rona you mentioned you had some ai horror stories um i guess on one hand it's interactive but on the other hand it's quite scary so right well but it's the first it the first is that it's interactive but not with a human being. The second thing is that even with human beings online, extensive research shows that people are disinhibited on the internet, they are disinhibited in a technological way of communicating,
Starting point is 00:32:49 and they are their worst selves, so that people are meaner, they are more cruel, which again, if we as parents and as educators and as technology purveyors don't create some protection for young people who, by the way, cannot necessarily make the distinction or blur the distinction between what is real and what is fantasy, then we are going to have more tragedies on our hands. And it's not just AI chatbots. It is. Again, friends, peers, people, there are way too many suicide attempts and successful suicides in response to things.
Starting point is 00:33:33 that people consumed on social media, things that were sent to them on social media, by, in some cases, not AI, by real other humans. Jinja, have you had a conversation with your kids about AI chatbots and how do you address this topic? Oh, yes. Yes, absolutely. But I am a, I am a technology native and I'm obsessed with it and I'm curious and I love it and I use it. Right. So what does that conversation? What does the conversation? What does the conversation sound like? I mean, so first of all, the conversation is nothing that you're seeing or you're experiencing online is real. There's no way to verify that the people you're actually talking to are real. And also, I think I learned it on your podcast, or maybe it was a Navidia podcast.
Starting point is 00:34:21 You know, last year, Navidia talked about creating systems to make agents in Roblox. And so they actually have agents in Roblox now. I don't know if you know that, that are free and walking around and making things. They're, you know, they're on their own. They're communicating with each other. They're not, you know, they're not being prompted by people. And so I always talk to my children about this because my youngest son, who's 16, he does have a Roblox addiction, which is a problem for me.
Starting point is 00:34:47 I talk to him all the time. I say, hey, you know, which of these characters in this game are human and which ones are, which are the agents? Can you find the agent? And I actually help him think about these things. Like what, you know, make sure when you're on these games and you're. consuming that you're also using some critical skills to say this may not be a person. I was sitting in a room with my three sons when they were home for Thanksgiving and they were having digital
Starting point is 00:35:13 conversations with people on one of the video games. And I remember asking one of my sons, I'm like, is that a real person that's talking? Because a lot of the chat bots sound very human anyway, right? And I said, how do you know that's a real person? How do you know how old this person is? So I think to Rona's point, she's right. Parents do not have the skills to know this themselves. They don't know. I know this because this is the world I work in. This is where I operate.
Starting point is 00:35:42 So I'm capable of having these conversations and I'm capable of pushing back on my children. I'm able to help them understand the difference between being a consumer and being a creator and also understanding that these systems are not real. You know, and so it starts with the conversation. and I also want to say there are parents that don't care. They just don't care. They don't care or they don't have the bandwidth or capacity. They're struggling on their own and they really just, it's like it's not, it's worse than
Starting point is 00:36:12 the latchkey. You know, we're not dealing with latchkey kids or sitting in front of a television, you know, watching TV commercials, you know. We're dealing with children that are in these environments that are global, that are, as Rona said, there's no guardrails and there's no one protecting them. and the adults around them don't know what they don't know. They don't even, and don't even know how, and they don't care. So it's very, it's, you know, the reason I love the title of this man's book, you know,
Starting point is 00:36:40 what is his book called? The anxiety. The anxious generation. The anxious generation is that there is so much to be anxious about. I mean, we're having existential crises everywhere. And parents are really not armed with knowledge to help themselves. and then that way they can't even help their children. So I wish everybody could have the knowledge that I have as a parent.
Starting point is 00:37:03 I mean, you know, my clients, I used to, I did a lot of work for Google, Facebook, and I did a lot of work in the communities in the United States, helping small businesses understand how to use tools to make money. And I learned a lot in that process. I really understood how powerful these tools are for adults. Right. For people that are in a certain part in their lives that they know what to do. Because as Rona said, their frontal loaves are developed.
Starting point is 00:37:26 and they understand consequences of actions and inactions. These young people do not. And as far as young girls are concerned, one of the things that concerns me, you know, you said you played, you were playing Roblox with your, with your niece, which I think is really adorable. I also attempting to play. I don't think I fully got into the game. But anyway, we'll take it.
Starting point is 00:37:45 Roblox is. Roblox can be fun if you know what you're doing, but it is overwhelming sometimes. But I am particularly concerned about girls because the online. world is very focused on appearance and we're already dealing with appearance anyway but now we're dealing with like I said scaled appearance it's even affecting my 16 year old who wants to have smooth skin he doesn't want his acne which is a normal part of growing up and I don't that's something that I struggle with you know because I can't control um I can't control the apps that they're using to prevent them from accessing some of these tools that make them
Starting point is 00:38:26 look different or appear thinner or to have beautiful skin or amazing eyebrows. Like I can't really, I can't do those things. But that type of invasiveness and, and repetitiveness on these devices really does transform the way a person sees themselves. I mean, I have this joke that in the future, you know, if you're, if you're going to college right now for medicine, you really should become a plastic surgeon. Because, you know, these, these screens and these filters are actually changing young people's vision of themselves, which is going to make it very interesting for them as they start to grow up in age. They're going to say, oh, my God, what's happening in my skin? Let me go get some work done. And it's actually happening now.
Starting point is 00:39:04 So, yeah, I just think parents need to have more information, more knowledge, and they need to have people like us, maybe having big conferences to sort of, you know. There's another factor. There's another factor I've seen and heard too often with parents. that when we talk about, have the conversation, watch what your child's doing, ask for their passwords, know what they're engaged with online, parents say, well, that's spying on them. And my response is,
Starting point is 00:39:37 if they have one of those little diaries with a lock and key hidden under their mattress, don't go and break open that lock. That's spying because that is your child's private material. If they're online and a sexual predator can see it, why shouldn't you? If they're online, they're in public space, and they need to know that and you need to know that. And it shouldn't be, I'm spying on you, it should be, I'm overseeing you for the benefit of that, because I know more than you do, and I can help you make good and safe decisions.
Starting point is 00:40:13 So I'm not, I'm not going to hide the fact that I'm going to check what you're doing on your phone. or your device or I need to know that. That's part of my responsibility as a parent. But I think parents have a real difficulty feeling that that's okay. And part of it is that today's parents, Jonathan Haight writes about this also, that technology is not the only culprit in creating a generation of anxious children. It's overprotective parents who feel that their child can't ever experience a negative feeling and certainly not a negative feeling about them as parents.
Starting point is 00:40:51 Can I say one thing to that? So there's two things. One, these young people are hackers. Okay, so a parent can believe that they're seeing what their kids doing. They're not. These young people have multiple profiles, and there's no age verification process at all. They're lying about their ages, and there's no way to stop that. So all these things that Instagram is saying we have protections in place to present children from doing this, it's not real, and they know it's not real.
Starting point is 00:41:16 My kids have 10 different Gmail accounts. They have multiple Roblox avatars. They have different names all over the place. They have a zillion profiles. And a parent, even me with my technological prowess, I can't do anything to prevent this from happening. And the phones and the iPads and the Chromebooks are in the schools. And they do not have any way to prevent.
Starting point is 00:41:46 prevent young people from accessing these platforms. I had a conversation at Chicago Public Schools with one of the IT people. I said, hey, I want you to block YouTube from my son's computer in the classroom. He said, we can't do that. We have to go and meet with the Chicago Teachers Union to see if they will approve a blockage of YouTube on the device. Yes, we know it's interfering with your child's learning in the classroom. Yes, we know that the reason your child failed math is because they were on YouTube for the entire class. But there's nothing we can do to stop YouTube from being on this laptop.
Starting point is 00:42:20 And that's literally a conversation I had. So there's no such thing as this opportunity for parents to protect their children. The only way they can protect their child is to, one, not give them a device at all until they're at a better age to make a better decision. Two, they have to really look hard for schools that have a social media or technology governance policy that they walk in, they look at, and the parents and the students have to sign it. And some of those policies are being rolled out right now at some mostly private schools because of public schools have no tools to do it. There are schools now that are saying no devices
Starting point is 00:42:57 in the classroom. You can't have it to walk out. No laptops anymore. We're going to be teaching, you know, the old school math. You have to write your homework. So this takes a lot of work on on an administration's administrative level. And it takes passion and it takes perseverance and a relentless conversation with parents that some parents come back and say, oh, no, I want my kid to have a phone because what if something happens?
Starting point is 00:43:21 They can't reach me. So there's so much that needs to take place to arm parents with the tools to fight and also to arm the teachers. And I don't know that the public schools have that ability. I would love to hear Rona's opinion on that because I feel like when I was trying to do, do something, I was literally like blocked wall here, wall here.
Starting point is 00:43:42 It just didn't work. What I want to do is just go down the line in terms of like the proposed solutions here and get like a thumbs up or, well, you'll actually speak it. But brief answers, yes or no on whether these solutions would be helpful. So this is coming from the anxious generation. No social media before 16, Rona? Yes, but. Okay.
Starting point is 00:44:06 There are, I'm going to say, here's the butt. There are wonderful charity organizations and youth organizations that are using social media to tell students, to tell young people, we are having a toy drive for the holidays, come help out next Tuesday. And if your child isn't on that platform, they miss the opportunity to participate in something real and live. So for the most part, and by the way, I've worked in religious communities where it's banned for people to have cell phones or other devices. And what happens is the mom has to read her daughter's WhatsApp and tell her, okay, so-and-so in your class needs your homework, and so-and-so wants to know if you'll bake up with her this weekend. And because the kid can't use it, so the mom becomes the translator all evening for her, you know, six kids or four kids reading their WhatsApps. My answer is yes. Your answer is yes.
Starting point is 00:45:14 But for the most part, I would say, I would say yes. I am a all day. You also meet you before 16. All day, all night, yes. Okay. No smartphones, no smartphones before high school? Yes. Yes.
Starting point is 00:45:28 Okay. And then schools banning. phones? Yes. Yes. Absolutely. Yeah. Yes. 100%. Can I, can I, can I, I'm going to tell you, I'm going to tell you why I say yes to that. There's a couple reasons. Um, one, they are problematic in the classroom for the teacher. The teacher cannot connect with the student when they're getting a thousand notifications every minute, first of all. Second of all, they're recording devices. They're recording audio. They're recording video. They're recording situations. There are potential legal ramifications around having people, being recorded without their permission.
Starting point is 00:46:04 Also keep in mind, unless you have incredible technological savvy, the device requires a lot to turn off certain features, tracking features. They record, if you have a phone and your phone is turned off like audio recording for all the apps, you have to go into your privacy settings and take a look, some people don't have that. So if someone has a phone sitting at a table, even if you're, you know, at dinner in the classroom out in the hallway your phone is off for audio recording everybody else's is on so there's data being captured on your phones for you know advertising it happens so uh also when things go wrong in the
Starting point is 00:46:43 classroom the teacher and the and the student they have a right to their privacy around that and you have students that are recording now i'm not suggesting that there's there's never a there's there's a lot of reasons why recording is is helpful because it catches really bad people doing horrible things and they need to be documented but I do think that it's like you always have this thing if you have a gun and you lose your temper you have more propensity to pull out and use it I think phones are the same way and I feel like if the fact that they're in there and attached it actually causes some kind of like I've got my phone to protect me or something so I do think that there needs to be you know when a student
Starting point is 00:47:26 walks into a classroom the phone should be put outside the room in some kind of a box So they can learn if they want to have phone breaks and maybe go down the, down to the, you know, to the community area and get on their phones and, like, do their snap chats all day. They can do that. But I don't think it's fair to the, to the entire system of the school to have these devices interfering and interrupting all the time. So yes, my answer is yes. Please, please, please make it so these phones do not go in the classroom.
Starting point is 00:47:56 It's just too much. Okay. My answer is yes for simpler reason. There's no need for them. Right, exactly. There's nothing good that comes of it. And all of Jinja's reasons for it being bad. But no, I mean, what do students need a phone?
Starting point is 00:48:12 They're in a place where there's adult supervision and there are wired phones. If God forbid there's an emergency, there are ways that they and their parents can connect. Well, they hate school. So the phone provides entertainment and access to the point. Like I said, it serves no good purpose. Okay. I just want to end with this because we've talked a lot about this Anxious Generation book by Jonathan Haidt. And it's been a little bit controversial.
Starting point is 00:48:37 I've been waiting for the right time to bring this discussion on the show in particular. And this episode is the right place to put it. So this is from a Chronicle of Higher Education article about it, where Stephanie Lee, one of my former BuzzFeed colleagues, actually, goes into what the book claims and the criticism. So I'll just read the claims. In the United States, from 2020 to 2021, depression rates rose from about 145% in teen girls and 161% in teen boys. Anxiety rose 139% among young adults during that period, too. The rate of suicide and emergency room visits for self-harm increased among adolescents. What Jonathan Haidt writes is basically that there was little sign of this massive uptick in the 2000s.
Starting point is 00:49:24 and then kids entered a phone-based childhood and all of a sudden all of these bad things started to increase. However, there are critics that say that he has conflated correlation with causation just because smartphone use rose over a period of growing teen depression and anxiety. The great rewiring of childhood is not necessarily causing an epidemic of mental illness as the book's subtitle asserts we've talked about. a few of the other potential issues. I mean, work culture has become intense. Maybe it's the parents, honestly, with the laptop at home and the 24-7 work, which leads to their anxiety,
Starting point is 00:50:04 has sort of created secondhand anxiety and feelings of neglect among kids. Rona, your perspective as a clinical psychologist here, who's right? And also as a researcher, you know, researching human subjects usually means that we can't prove causation because we can't randomly take a group of teenagers and have them exposed to COVID and, you know, all of the horrors of the world and to technology and another group and, you know, keep them sheltered and then look at the differences and separate out only this phenomena and argue that it's the cause. I think that And I've read Jonathan Haidt's book, but I've not read the science articles behind it. I've not unpacked all of them in this debate.
Starting point is 00:50:53 I think that his book is, you know, it's a bestseller. It has played on the heartstrings and the worries and the anxieties of today's parents and educators and even lawmakers. But I think that without delving into whether his science is right or not, there have been very good studies that document the correlations between social media use and depression. Between social media use, Jenga talked about it before, and body image issues. There are areas of technology that make young people quite vulnerable. And I think we have very strong evidence to that. that effect. I don't know that we'll ever have a one-to-one causal relationship documented.
Starting point is 00:51:49 But I, for one, don't want to wait until we have that to make the world safer for today's growing minds. And to your perspective, we talked about this a bit, is basically like, can these academics shut up and stop, you know, going over like these. minor details and just acknowledge that we have an issue. Yeah. You know, listen, cigarettes were advertised to young people for a long time, especially young girls. And no one, lo and behold, there were signs that said, it causes cancer and people die.
Starting point is 00:52:30 And you saw, if you were, you know, I remember vaguely watching some of these guys in front of Congress and they were lying. And we're going to find out the same thing about this technology. We're going to find out that this actually does make people very, very, very sick. And it's starting to show up in our young people. I have images of my children with books at their feet, reading, sitting around, talking, having conversations. And now the pictures I have of my children with all their friends, they're all sitting on their phones, looking down at them. they might be together, but they sure as heck are alone.
Starting point is 00:53:12 So I agree with what Rona is saying. I think we've somehow lost the humanity in this conversation, and I'm not surprised that we've lost the humanity because these technology companies are trillion-dollar valuation companies. They provide extraordinary value to the shareholder, and nothing is going to stop them from doing that. and children, as all businesses understand, the best time to get someone to buy your products when they're young, and they become a consumer of your product, and they become attached to your
Starting point is 00:53:46 brand. And this is happening over and over and over again with these extremely powerful tools. And I hate to sound like hopeless, but I do think, to your first point, Alex, it's going to take a lot of parental intervention and protection of your child. in order to make this stop. Otherwise, it's a complete failure to protect. But it's our responsibility as parents. I mean, we're going to have to fight.
Starting point is 00:54:12 We're going to have to fight. I mean, there's just no way around it. I'm fighting all the time. My kids hate me for this. They're going to hate this conversation. They're going to say, I can't believe you went on the big technology podcast. That show that you have in Mike in our car all night. You went on there to talk about screen time.
Starting point is 00:54:32 Why did you do that to me? You know what I mean? Like, it's just like a battle every day. And they literally, Alex, Rona, they hate me for this. And parents don't want to be hated. But you know what? You just have to, like, you have to, parents, I implore you, be hated by your child and keep this technology as much as possible out of their hands if you're at a place
Starting point is 00:54:52 where they're still young enough to control it. Because at some point, there's no control. Just perspective, Ginger. Parents have been hated for decades long before technology for having a curfew. you or for making you do chores. And I often say that if you don't hear about once a week that you're the worst mom in the world, that you're probably not doing your job. So I want to give you strength.
Starting point is 00:55:18 You hold the line. I do want to say that I do think the science matters. And I do think that the academic debate is important. We have a history in academia of people. conflating correlation with causation and and having it affect policy in a way that really harms people. And we don't want that to happen. But I do think that long before Jonathan Haidt wrote his book and published his studies, there really was a significant body of research pointing to the challenges and potential dangers.
Starting point is 00:56:00 And I don't think we need to wait for more science. I think, you know, we don't let children play with knives. We don't wait until we find out what happens when they do. Well, Rona, Jinja, this has been such a great discussion. Thank you both for coming on the show. Thank you, Alex. Thank you so much, Alex. This is amazing.
Starting point is 00:56:20 And thank you so much, Rona. I appreciate you. Same here. What a delight. And your sons are lucky to have you. All right, everybody. Thank you so much for listening. Ranjan and I will be back on Friday to break down the week's news.
Starting point is 00:56:33 Happy holidays, and we'll see you next time on Big Technology Podcast.

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