Business Innovators Radio - Part-Time to Full-Time: Motivation & Lessons in Becoming a Real Estate Agent with Brenda Garcia of Empire Real Estate San Antonio

Episode Date: May 5, 2023

On this episode of The Agents Lounge Podcast, host Marco Salinas introduces special co-hosts, Francisco Bermudez Jr. and Nathan Gaylor, along with guest Brenda Garcia, a seasoned real estate agent with Empire Real Estate in San Antonio. Brenda shares her experiences working in the industry and offers advice for first-time homebuyers. She emphasizes the importance of educating and guiding clients through the process, as expectations may not always align with reality. Brenda also discusses the value of investing in property now, despite uncertainty about the future of the industry. The conversation also covers the team’s involvement in community initiatives like Habitat for Humanity. Listeners will learn about Brenda’s personal journey in real estate and gain valuable insights into the industry’s current state and future prospects.Agents Lounge Podcasthttps://businessinnovatorsradio.com/turbopassusa-podcast/Source: https://businessinnovatorsradio.com/part-time-to-full-time-motivation-lessons-in-becoming-a-real-estate-agent-with-brenda-garcia-of-empire-real-estate-san-antonio

Welcome to the Agents Lounge podcast, where we talk all things real estate with the industry's top performers. Join us as we dive into the inspiring journeys of successful agents and uncover the secrets to their success. Whether you're a seasoned agent or just starting out, we've got the tips and tricks to help you navigate the world of real estate. Brought to you by Eritory Comfort Solutions. So grab a seat and join us in the Agents Lounge. Welcome back, everyone, to the Agents Lounge. a podcast where we sit down with successful real estate professionals to hear their stories, learn their strategies, and gain insights into this dynamic industry.

I am your host, Marco Salinas, and joining me today are a couple of very special co-hosts. First of all, I have Mr. Francisco Bermudez Jr., and we make sure we include the junior. He is the owner of Eertegrity, Comfort Solutions, as well. joining us, we have his operations manager, Mr. Nathan Galore. Say hello, Nathan. Hey, how's it going? And say hello, Francisco. I forgot to give you that.

Hi, everyone. Okay, very good. So I'm excited to introduce our special guest for today's episode. Her name is Ms. Brenda Garcia. She is the team lead with Empire Real Estate, a top-performing real estate professional. And she has been in the industry for a few years now, right? You're not a newbie. You're not brand new.

You've been around. He's a season. She has experience and she knows what she's talking about. Brenda, welcome to the agents lounge podcast. Ooh, I'm excited to be here. Awesome. We're so excited to have you. And we're looking forward to getting to know you better and learning a little bit more about your real estate journey so far.

So let's dive in, shall we? Yes. Okay. No pressure. No pressure. This is just a fun conversation. So let's start with this, Brenda. tell us a little bit about your journey and how you entered into the real estate world

and how you ended up where you are today with Empire, Real Estate. Okay. So I'm going to go back, back to the day. But honestly, I have to say that my dad has had a lot of impact into where I'm at right now. As soon as I graduated at college, I was looking into purchasing a house. And obviously, I wasn't ready. I was young. I think at that time, I was 22.

Okay. And I was trying to purchase a house because I needed to stop renting. And my father approached me. It's like, hey, we need to get you into a house. So we started that process. I started, I was with a realtor friend of ours. Keep talking. Yeah.

I was like, geez. I started with a realtor friend of ours. There we go. Okay. Live action shot. There you go. Yes. but so I couldn't find what I was looking for.

I was young at the moment. I didn't want for my for my dad to purchase that property for me. I wanted to do it on my own. So I told my dad, you know what, I'm going to hold off. But throughout that process, that interests me.

And I was like, well, you know what? That looks really interested. I even told my realtor, hey, how did you get your license? How did you get started?

She sent me that info. And sure enough, it took me six months to get my license. It was a little bit harder because I was trying to get my, get into master's degree for my career at that time. But I leaned more towards real estate. It took me six months to get my license. And then after that, I mean, I rolled with it for four years part time.

And then after my fourth year, I went full-time real estate. Wow. I love that. So during that four-year period, you were still, you had another career? Yes. And this was like your, the real estate was somewhat of a side hustle. A side hustle. At that moment.

Yes. And then eventually you were like, I need to go all in with. this thing? Like, did you just start getting so busy? Yes, I saw the potential and I was like, you know what? And then I started, that's throughout my four year career. My first year, that's my first year in real estate. I met Janet. But then we lost touch for four years. And then when she heard that I was looking for a new brokerage, she reached out and she's like, you need to come check out my brokerage. And that was Ruth Remax. And sure enough, I started doing business with her, which led now to the Empire Real Estate team. I love it. Yeah.

So it's been a process. It's been a process. That's awesome. I want to know what Francisco thinks about it. What do you think, Francisco? Tell me what you think about, Janet. You're very quiet. I've known Brenda for, what, two years? Two years now, yeah. Okay.

We installed their AC at her home. Which they're great. We managed to do some service in some of her properties. But we've worked with her team, with Empire, and our great team. There are always on social media, providing great, educational info and stuff yeah yeah for their clients yeah sure yeah top notch right yes okay so let's go a little bit deeper now Brenda I want to know how do you approach finding and working with clients do you have

a system in place to I guess find new you know new leads is it is it mostly referral based like what's your process for doing that right now okay so I mean being in the industry now nine years, it's more, our business is more referral-based, but we try to nurture our people, our past clients, our future clients, our current clients. But with that, I mean, every month we're doing something different for them. So I feel like if we take care of the people that already know us, we're going to get some kind of referral or an invite to something. Like, like, per se I just had a closing two months ago, and my clients are having a birthday party. And, I mean, for me, it's just like, wow, you know, like, they're inviting me.

They're having me be part of their family's events, you know? Yes, yes, I love that. Because we are nurturing them in some way or another. Every month is different. But that says a lot. That really says a lot because this is a business transaction, right? This is a very important business transaction for whoever is in that, in the seat that trying to, you know, get their home.

Right. It's usually one of the biggest transactions, right? But if you do it right and you take care of people, they typically are like, this person, they're, like, exceptional. They go above and beyond. And then you start gravitating from just, you know, a business relationship into more of a personal. Right.

And then that's obviously what you're doing when you get invited to, you know, to the barbecue. Right. Yeah. That's when you know you've made it. Right? No, right. So that's awesome. I love that.

So let's go a little bit deeper again. I want to talk about like maybe, you know, so you said nine years, right? Nine years? Nine years. Nine years. You've been doing this. Okay. So I'm sure you've had a decent amount of memorable, you know, transactions over the years, right?

Are there any of them that stand out, that really, really stand out in your mind over the last nine years as memorable? For whatever reason, I'm going to say good. or bad. Okay. I'm going to open that up. Like, you could go either direction. Is there anything that really, really like, oh, that one right there? Yeah, I'll never forget that transaction.

Again, good or bad. Okay. You get to pick, but no names. I want one of both. You want one of both. Okay. So I have a, actually, this came to my mind because I was talking to one of my new clients, who was a first-time home buyer.

She, we were in a multiple offer situation. And I asked her, I was like, what, how would you feel if we don't get the home? You know, like what, what's going to happen? Like, are you sure you want this home? Or would you be open to other options if we don't get the house? Because we're in a difficult situation right now. So she's like, I'll be fine. If I don't get this home, I'll be okay.

So I told her, I was like, look, if it's meant to be, it's going to be yours. And previous years, I had a buyer, first time I'm on buyer two. And we were in the same boat. We were in the multiple offer situation. Unfortunately, we didn't get the house at that first time. We find another house for them. And we're about to do the inspection. But then the previous listing agent from that house that they really want, it calls me.

She's like, hey, are your clients still interested in purchasing this property because it's going back on the market. And I know your clients were next in line. So I called my clients right away before doing the inspection on that. that second home. And they're like, we don't want that second house. We want the first house that we want it. So we go back. And sure enough, we do an inspection.

Everything goes smoothly. And they're like so happy. They're like, oh, my God, I can't believe. And I was like, what did I say? If it's yours, it's going to come back. You know, what's meant to be yours will always be yours. So I've had situations like that that has happened. And I just let my clients know from experience.

It hasn't happened just once. It's happened multiple times where properties just, sometimes it's just it doesn't work for that client for one thing or another so it comes back to you sure don't get in like it's like love at first sight you know i it's like you can't if it's not yours like you know what just let it go right find another one right right so i would put that story though brenda in the good category right that's a good one because it was still a happy ending it was a very happy okay so let's appease Nate let's let's let's give him his wishes what what would you like what would come to mind as far as maybe something on the not as a happy not as happy of an ending but a good

maybe a good learning lesson because there may be other realtors or potential realtors that may listen to this podcast right and so they may be because because my next question is actually going to be about what kind of advice that you would give to someone starting out in the real estate so let's tie those two together let's tie those two questions together tell me about a challenging story and and let's keep that like as if there was a brand new agent listening. Okay. You know, because one thing I know about, this is one thing I know about you and Empire. You guys, you guys are definitely like finding some very talented agents, right?

Y'all are finding some really good. Very, very good agents. Some of them are brand new. Some of them are experience. Right. But you guys are definitely bringing some people over to your team and your team is growing. Because you and I are friends on social media as well. And I see y'all, if it's not you, it's your home.

Eddie, if it's not the homie Eddie, it's Janet. Everybody's sharing, like, check it out. We've got growth. We've got, okay. So these people may very well be listening. Okay. So tell me maybe about a challenging story. And then from there, I want you to just go straight into the, lead into what kind of advice

do you have for these people that are already like in it, just starting or considering. Okay. Perfect. So, I mean. Loaded question. I mean, that question is a little difficult to answer because I think. I feel like every closing, every transaction per client is just going to be different. None of them are going to be the same.

So we experience them like, okay, so we just went through this one. Even though the happy one that I said was a happy ending didn't mean that that was difficult. I had to talk to my clients, educate my clients and say, hey, well, it was this, it wasn't this one. Maybe it'll be the next one, right? And they were, I mean, they were sad for a while. And we didn't want to look at homes for a little bit, right?

I feel like they were first-time home buyers. So going back to first-time home buyers, you always have to educate them because they are going to tell you, hey, I want this, this, and this, and this, and this. Like, oh, my God, you're going to be the perfect home, but you only want to pay this. So you've got to prepare those first-time home buyers

that this is their first home. They're only going to be there between five to seven years or even a little bit less. And obviously, we're here not just as realtors, but it's also like, hey, in the future you want to grow. You want to expand. You might get married. You might build a family.

Maybe it's just a couple or maybe it's just a single lady. And you want to get married. You want to expand. So your family is going to grow. So eventually you're going to want to purchase a new property, a bigger home for you guys, right? So going now to the next question with our new agents is that's how we, at least that's how I try to teach them and have them, hey, whenever you meet with the first time one buyer, you want to be able to let them know, hey, this is just your first home.

It's think about it as your investment home. You might be able to, maybe if you are in a financial, stable situation, you might be able to keep the home and rent it out. And that'll be in your investment portfolio and then buy a bigger home. Yeah, use it as like a stepping stone. Right. Yeah. Yes.

How many of these podcasts have you done? Just one. You answered that. Like, man. See, Brenda's like one of those that tries to pretend, like she's real shy. But then when she gets on the mic, she's like superstar, man. I'm going to start getting ready. I'm going to start getting ready.

I think you're ready for TV. Let's transition to TV. Do better makeup, though. I'm just kidding. No, that was an amazing answer because you did exactly what I asked. You, like, tied in the challenging thing. You tied in the good thing. And then great advice for new realtors because they need that,

they also need that heads up, right? Right, right. They need to be able to have the proper expectations as well. Because sometimes, and correct me if I'm wrong, but I think the real estate market gets glamorized, like in television and different things, and it makes it seem like it's very easy, right? And you're just making money and it's just the deals close themselves. Like, all we do is just homes or properties. And then it's like, okay, and then I get back and relax. And what about everything else that falls into it, right?

How we get there, right? Exactly. So there's obviously a lot that goes into all of this. and that's why I think that these type of podcasts are important because we get to talk about that and give potential new agents a heads up on some of that kind of stuff. Now, let's transition a little different direction. I want to know, I mean, it kind of ties in with that a little bit though because real estate agents are busy. There's a lot going on.

Transactions don't always go the way that they're supposed to. So what that kind of translates for me is that it can also be very stressful, right? At times, it's not all just fun and games. games all 24-7, right? And so when you get to the closing table, that's a great feeling. But it takes a lot to get there. Right. And especially in certain transactions. Right. So when you're all busy and things are all crazy, like how do you find a balance, Brenda? I just want to know how Brenda Garcia finds a balance in life with work and family life and, you know, going out, just having fun. Like, how do you balance those out? It is difficult. Sometimes I have like even friends.

They're like, you got to take a break. And I'm like, but you know what? I try to set some time apart. And I always schedule ahead. Like I've learned throughout my career that it's like I want to be prepared for the next week. You know, so I always plan ahead. I do like to travel. So I make time for that.

I always say I'm going to take four trips every year. But sometimes it doesn't go that way. But it is important to time block. So before I was working like seven days a week, not 24 hours because I need to sleep. But I was working seven days a week. I was doing so many open houses during the weekends. But now I've been able to take at least one day off. And those are my Sundays, my secret Sunday.

So I turn out to work. But when a client is out of town and they need to like, say, hey, I'm going to be in a town this weekend. I've got to take advantage of the time. I'm like, I will work. Right, right. But yeah, it's just finding the balancing. And I've learned that it's like money comes and goes, right? It's difficult and as easy as it sounds.

Money does come and go. But you have to always find balance for your family. And last weekend, I was working every day. I worked from Monday to Sunday and my family was in town. They're from Laredo. They were in time for the weekend. They just wanted to have a good time. But I didn't get to spend time with them.

So I already schedule for next week that I'm going to take off Saturday and Sunday to go see my family. There you go. Yeah. There you go. Yeah. The phone stays like open, right? It doesn't go on. Do not disturb?

No. Yeah. That's the thing, right? It isn't demanding industry. It's basically, technically it's like it's always on. Right. Right. At any given time, you could be doing something fun or you could be at the river or the beach.

And technically, if there are certain calls that have to be handled. Right. Right. Yeah. And no matter what you're doing. No matter what you're doing, you got to take that call. So that is something that I think people who are interested in this industry or new to it probably need to make sure they understand that, you know, coming into it that it can be very demanding. It is.

It can be very rewarding. Right. But it can also be very demanding. Yeah. And I'm sure it is the same thing for you guys. No, not Francisco. He just plays golf. Hi.

Francis is having the time of his life. Oh, yeah. And we delete that from that. That's why I'm here. I sweep up everything that. Here we go. It's right now. He clears a pathway so that he can go. We can edit this part of the video.

Let's do that DJ horn. Gank, gang, gang, gang. Okay, we won't go further. We'll stop. Oh, let's do it. It just feels like bright red right now. It's okay, Francisco. You can accept it.

We're going to do a separate interview just about you, and we'll talk about those things. No, we can do it about Nate there. He's going to say how you get it. We got the first half, and then the second half will be him. Okay. to Brenda guys. Okay.

This is her episode. Let's keep it focus on her. Okay, on a little bit of a serious note, I do see that, that, again, I see the things that you guys are doing. It looks like y'all are very involved in the community in different aspects, right? Empire Real Estate. Can you talk to me a little bit about the things that you guys are involved in, the things that are kind of important to you from more of a charity, you know, or a community type

of a standpoint. Right. So, I mean, we do a lot of events for our clients. two big events throughout the whole year. And they're just appreciation events. We want to thank our clients, hey, thank you so much for your trust, for referring us to your friends and family and vice versa to our friends and family too. So we try to do a big event.

And it's coming up in June, I think June the 16th, Francisco, and Nathan are part of it. Oh, nice. And we're super excited. It's casino night. So we've had, the last year was our first year and we had such a good turnout. And then in November, we always do like a Thanksgiving event. and that's also a big one. We're usually at cover three in.

And it's everything's on us. Just so a big thank you. Yeah. And then in community involvement right now, we've done this three years. And we partner up with the food bank in San Antonio. Yeah. And we have big cans, a big, what are they?

Trash cans, barrels, right? And then we just collect cans, food, food cans for the food drive. And we've done, we've been. at their community facility or their facility and we we've done like what is it called we pack their foods and then we ship them off so it's exciting to do all that because we got to think in one way or another right we we I'm a big partner or at least I like I always try to involve my team but I like a habit of humanity because I used to do that back in college and um my degree is in architecture so I like to build and paint

And it's fun. It's fun. It's fun. It's always fun to help, I mean, others who can't. 100%. Right? So. Feed us, it is a huge thing.

It's a big one. Right. Yeah. I went to their warehouse. So we just did a food drive. And it is just huge their warehouses. And it literally, it just looks like a huge Sam's, but it's like. Yeah.

It's always. And at the end, I feel like it always feels like, oh my God, I did so good today. You know, like why can we continue to doing it? And I want to get BNI involved, too. There you go. Yeah. For those that don't know, several of us here are very much involved with BNI, Business Networking International.

And it's created some really good relationships and it's allowed us to network. And we met some amazing people, right, with that group. And I'm sitting around of you. That's right. And matter of fact, this whole thing is basically a product or a byproduct of our connections with BNI. So it obviously works, right? Right. But anytime that you're able to find a way to give back, it's always a big deal. And then you also, there's also just kind of like a natural, like you spread more awareness of what you do and who you are. That's just kind of an organic. Just you're not really trying to like force anything on anyone. It just kind of happens. So that's kind of part of the whole like you just kind of get rewarded from helping people just naturally, right? So that's really nice. That's really nice. A little bit different question for you. Brenda is, we're almost done.

We're wrapping up just a couple of last questions here. But like the market is still a little bit kind of scary for some people, right? It can a little up and down and the interest rates are not what they were right after COVID, when everybody was going nuts, buying like crazy. Fun times. But, but people still need to buy a home. Right. No matter what, right?

And I, like, my dad was a real estate agent and he got his license in the late 6th. 70s and early 80s. And the interest rates at that time were almost 20%. That's crazy, right? And he tells me, like, and he's told me in the past, you know, people were still buying. Right. You know, they had to do interest-only loans. And so you have to like make adjustments, right? But people are always needing a house. It may not be as much as what we saw the last couple of years, but they're still out there. But I think the bigger question is, what do you think about the future? Like what, obviously we don't, none of us have a crystal ball. know what's going to happen, right? But since you're kind of like boots on the ground, you're out there face to face with the people all the time. What are your thoughts on the future

of the real estate industry? Where do you see things going? And what should people do? What should people do even though things are a little bit shaky? Should they stay on the sidelines or should they consider at least? How do you call it? Date the rate? Is that what it is? I actually don't like that quote. Okay, can you give us a better quote? Right. Do you have a better version? So, I mean, for me, it's like invest now.

You know, like invest now, refinance later. That's how I see it, you know? And that's how I try to educate all my clients and especially also our newer agents. But it's like, why wouldn't you purchase now? If you have the capability of purchasing, don't wait. That value is going to increase. the interest rate is going to fluctuate every year it goes up and down obviously the past years it was so low right or half of what it is right now but you always have the opportunity to refinance if you see that opportunity

get it if you like the home and you're able to afford the monthly payments then do it that's how i tell my clients why why are you why are you going to wait who told you that those prices are going to go down you know like interest rates i say like don't get that Don't be afraid of the interest rate. Yes. Right. And I think that, I mean, we have a similar situation when they have to buy an AC and they got to get it financed. And like, banks get stricter.

Just because they approved you today doesn't mean they're going to approve you down the road or your job or your situation changes. Right. And that's one of the things that, I mean, I feel that that's one of the challenges right now for real estate is getting people. approved, and if they do get approved, I feel like they need to take advantage of that situation. Yeah, yeah. Because the lending criteria is maybe a little bit, a little bit more challenging than what it was,

but it's not impossible. Right. It's definitely not impossible. And good realtors have different, you know, tools and... There's different products out there, you know? Right. And I'm noticing they're bringing back more of like the, like these like incentives for, you know,

first-time buyer programs and things that they weren't as necessary when the market was just red-hot. Right. Now they're bringing some of those back and those help a lot. Yeah. Right. But you need to talk to your realtor because your realtor is the one that obviously has that information.

So if you didn't understand this already, you better call Brenda. Call me right now. That's right. 21-0. Get on the line. Get on the life. No, the good news is Brenda is that when we distribute this episode, your contact information.

Right. We'll be there. Yes, perfect. Okay. So I promise you that. We're not going to short you. No, no, no. We won't short change you.

It's kidding. Okay, so basically we're going to wrap it up. We've got like a last question here or a question and a half. And this is not really about real estate. We want to just kind of end it on a light, fun note about you. So besides going to Fiesta all the time, what are the things do you like to do? And when you say Fiesta party? Because I don't go to Fiesta.

Just the parties only, yes. No, if you weren't so busy, though, right, with real estate, you might have time for that. But you're too busy. But you mentioned about vacationing. Yes. Okay. So tell me, like, maybe your top two vacation spots. What do you love?

Well, I guess I'll say my top two places that I've been to. Yes. Last year I went to Turks and Caicos, and that was a beautiful beach. Wow. Very family-oriented, but it was. also very nice, very beautiful. Shabby. I recommend it if you guys can go.

Excuse me, Rick Ross. The funny story is a quick, quick little 10 second story. Yes, please. We were just walking by the beach because it's an open beach. And we ended up being at the Ritz because we would be paid for like a cruise, like a little cruise to a different beach. And we got the boat at the Ritz, Carlton. So when we get back, we meet some of the people from the bar.

And they're like, oh, well, you guys can stay here and I don't know what. And we used their facilities. We used the gym. They even took us to look at one of their rooms. Their rooms was like going for like $1,200 a night. And I was like, yeah, we're going to stay here. One day. I'll come back and stay in y'all.

That's not on a group on. I know, right? It was a beautiful beach. But that's one of my nicest trips that I've been to. Wow. And the other one was I went to L.A. in 2021. one and it was to join one of our friends who came out in the movie Suicide Squad and I was able to meet a few movie stars because he took me to there he invited me he invited me in another

I'm out of here I can't take it to their what was it the movie premiere it was so we walked the right carpet it was so much fun it was a lifetime experience yeah so all that hard work that you do it really pays off it gives you some some very cool opportunities to do some fun things Right. So it's like work hard but play harder. Right. That kind of thing. And it makes all of that hard work worth it very much so.

Okay. One last final question. And I didn't give you a heads up on this because I want to hear like, okay, I want to hear the real deal. If you could have dinner with any celebrity or famous musician or, you know, anything like that, who would it be and why? Who would it be? That or alive? Let's go alive. Alive.

Just in case they're listening. In case they want to call me. Who would I go for? You know what? I think it would have to be... I listen a lot to country now. And I like to dance country. I'm not a professional country, but I love it.

I think it would be Morgan Wallen. Okay. Yeah, his music is awesome. And he's a cutie. That's in case he's listening. You're listening to Morgan. Let's go on a date. I'm just kidding, my boyfriend's going to get mad.

Oh, I was just going to say, are you single or? No. I got all red. She can put it out there? I got all red. Okay, no, she has a boyfriend, guys, okay? But that also gives a little pressure for him to. Right.

To kind of like. Stip it up. Yeah, step it up. Yeah, step it up. Make sure he's very serious. To grow a mullet. Yeah. Actually, I think he kind of has one a little bit. There you go.

Okay. Moving in the right direction. Right. She need to pick up a guitar now. Right. Exactly. I got red. Guys.

Did you all have any last final departing words here as we wrap up here with this really awesome episode with Brenda Garcia? I mean, if you're a realtor and you're looking for an amazing team, like definitely reach out to her. I've seen them. We've done presentations in their office and the amount of feedback they give to their new realtors. I mean, they get them ideas, support, accountability. That's one of the things that I noticed is that I felt that her team, like, they have accountability where like, hey, are you going to show up to this event or what are you doing this month? And I feel that that's one of the big things that that separates her from other brokerage.

Yes, definitely. And then everybody has a very nice personality, very easy to get along with. Yeah, they pick some good people. Yeah. It's going good. And just for the record, you can do both residential and commercial. Right, correct. So you're able to assist with both of those.

Yes. And you're open to both of those. I'm open to both. Yes. We do both. Yeah. That's great. Anything from you, Nate?

Any final words? No, I enjoyed it. Had a good time. This was a lot of fun, guys. It was fun. A lot, a lot of fun. Brenda, we cannot thank you enough. Thank you. We cannot thank you enough for taking time out of your very busy schedule from spending with celebrities to come with us, little people down here.

Yeah, right. And spend a little bit of time with us. So thank you again for all your input and everything that you shared. There was some real good golden nuggets. in there. Yes. Thank you so much for having me. Absolutely.

So I think that pretty much does it. And I would say that does it for another episode of the Agents Lounge Podcast. We will catch you here next time. Bye, everyone. Bye-bye. You've been listening to the Agents Lounge Podcast, brought to you by Air Integrity Comfort Solutions. To learn more about the resources mentioned on today's show or to listen to past episodes, please visit Agentsloungepodcast.com.