Casefile True Crime - Case 315: Operation Cacam
Episode Date: April 19, 2025*** Content warnings: child victims, child abuse, child sexual assault, child exploitation ***In 2013, a forum appeared on the dark web called Hurt2theCore. Run by an anonymous user known only as Lux,... it was a digital cesspool dedicated to one of the most vile subgenres of illicit pornography. It quickly became Lux’s most notorious creation and drew the attention of global law enforcement.As investigators delved into its murky depths, they found themselves up against one of the dark web’s most depraved predators - a shadowy figure known only as 666Devil…---Narration – Anonymous HostResearch & writing – Milly RasoCreative direction – Milly RasoProduction & music – Mike MigasAudio editing – Anthony TelferSign up for Casefile Premium:Apple PremiumSpotify PremiumPatreonFor all credits and sources, please visit https://casefilepodcast.com/case-315-operation-cacam Hosted on Acast. See acast.com/privacy for more information.
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or on our website. This episode features distressing subject matter pertaining to the sexual abuse of
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The names of several witnesses have been changed.
The names of several witnesses have been changed.
From her family's home in the quiet, wind-swept countryside of East Anglia in southern England, 16-year-old Tessa Dorsey posted an ad on the classifieds website Gumtree, wanting to earn
some extra money babysitting. It didn't take long before Tessa received a response,
but her excitement quickly gave way to confusion when she realised the sender wasn't looking to
hire her to watch any children. Instead, a woman named Liz Candel presented Tessa with a strange
opportunity. First off, I fully accept that this offer may not be for everyone,
so feel free to say no," Liz wrote. But my offer is as follows. I will be interested in receiving
from you photographs of yourself either topless or in the nude." Liz admitted that while she
wouldn't quite call herself an artist, she had a deep passion
for drawing, particularly in charcoal.
Liz said she was searching for inspiration, believing the photographs Tessa could provide
would fuel her creativity.
She encouraged Tessa to adjust the terms of the offer to suit her comfort level, such
as taking the photos from
behind so her face wouldn't be visible. In any case, Liz assured Tessa that no one would ever see them.
In exchange for the images, Liz promised a generous payment of up to £1200 depending on
their quality, quantity, and the poses Tessa was willing to provide. The money
could be transferred online via PayPal, a bank transfer, or even Amazon gift cards.
The message ended politely. Thanks for taking the time to read this, Liz. Tessa didn't buy Liz's story for a second. She was certain Liz Candel was the fake identity
of a man seeking child exploitation material. When Tessa threatened to report Liz, her mask
slipped immediately. Her tone turned sharp and cruel as she bombarded Tessa with vile,
sexually explicit images of other underaged girls.
Liz warned that the onslaught was merely a gentle start.
The message was clear. Comply or face the consequences.
If Tessa refused, Liz threatened to send the explicit images to Tessa's friends and family,
telling them that the photographs were of her.
Disturbed and frightened, Tessa broke down in tears and rushed to tell her mother what
was going on.
They reported the incident to the local authorities, but it seemed nothing was done to stop whoever was behind
Liz Candel. Months later, frustrated by the lack of police action, Tessa took matters into her own
hands. She posted a warning about Liz Candel on her online Facebook page, writing,
page, writing, This man is a sicko and the police aren't doing anything.
Her post gained traction and soon caught the attention of Britain's National Crime Agency, or the NCA,
the country's highest level of law enforcement which specialises in cybercrime.
The NCA reached out to Tessa Dorsey and examined the disturbing photos that Liz
Candel had sent her. For the first time, Tessa felt as if her voice was being heard and it gave
her a sense of empowerment to know she was helping track down a dangerous predator.
But the images she had been forced to view left a permanent scar on her memory.
Even today, I can't forget those pictures, she later admitted. I don't think I ever will. Tessa Dorsey's unsettling encounter with Liz Candel was of great concern to the National Crime
Agency. For several years, the organisation had been entrenched in a global investigation
into the malicious underbelly of the dark web. Unlike the mainstream internet, the dark web
cannot be accessed through conventional search engines. It requires specialised software that not only anonymises users, but also encrypts their
web traffic, making their activities difficult to trace.
Beneath this veil of secrecy lies a sprawling network of hidden websites, forums, and marketplaces.
People who inhabit the dark web often do so to protect
their privacy, making it especially valuable in regions burdened by censorship or surveillance.
It is seen as a haven for secure free speech, expression, and the sharing of sensitive
information. However, this same anonymity has also made it a refuge for criminal activity.
Everything from drugs and weapons to stolen identities and hacked passwords are bought
and sold in this virtual underworld. The original and most notorious of the Dark Web's illicit
marketplaces emerged in 2011 under the name Silk Road, as covered in
episode 76 of Case File. The Dark Web also facilitates the creation and distribution of
illegal pornography. And one particularly obscene forum had drawn the scrutiny of law enforcement agencies worldwide. The Dark Web Forum, titled
Hurt to the Core, specialised in a sub-genre called Hurt Core, a portmanteau of the words
hurt and hardcore. Hurt Core is considered one of the most extreme and depraved forms of pornography as it often involves brutal violence and bodily harm.
Dark Web expert and author of The Darkest Web, Eileen Ormsby, described Hurtcore as
a fetish for people who get aroused by the infliction of pain or even torture.
She emphasised that a key element of H hurtcore is a victim who is not a willing
participant.
Although adult hurtcore exists, the users who frequented the Hurt to the Core forum weren't
interested in just any violent sexual content. Their obsession revolved specifically around children, and the abuse couldn't be simulated
or role-played, it had to be genuine. As Eileen Ornsby explained on her self-titled blog,
the child's pain is not a by-product, it is deliberately inflicted, recorded and posted for the gratification of Hurtcore enthusiasts.
Hurt to the Core emerged on the dark web in late February 2013, created by a user known only as
Lux. Like most individuals on the dark web, Lux was an enigmatic figure who relied on anonymity to thrive. Although Lux ran
multiple forums, wikis, chat rooms, video streaming and image upload services dedicated to pedophilia,
hurt to the core was his empire, by far his most popular and active creation.
His work was so notorious within the Dark Web that it had even drawn the
ire of other resident pedophiles, who staunchly disavowed his promotion of cruelty and violence
against children. Lux had earned the reputation as one of the Dark Web's most hated figures,
receiving dozens of death threats each week. But to Hurtcore enthusiasts, Lux was king.
Lux claimed to be a pediatrician from the United States, but the validity of this claim and his
true identity remained a mystery. As part of an investigation into the dark web, American tech
journalist Patrick O'Neill reached
out to several members of Hurt to the Core who agreed to speak to him through encrypted emails.
When Lux caught wind of this, he reached out to Patrick directly,
offering to be interviewed publicly for the first time. Securing an exclusive one-on-one interview with a prominent dark web figurehead was an
incredibly rare opportunity, given that they typically shunned real-life exposure.
To Patrick, the allure of interacting with the mysterious and influential Lux was tempting,
but the decision to do so wasn't easy. Lux was undoubtedly evil, and Patrick
questioned whether he should give him a public platform at all.
Patrick ultimately decided to accept Lux's offer, believing it was in the public's interest to do
so. The interview was conducted over encrypted emails and then published in Kashmir
magazine. Lux revealed to Patrick that he first entered the dark web in 2011, ironically as part
of a targeted campaign against online pedophiles led by the hacktivist group Anonymous. Titled
Operation Darknet, the group aimed to fight for the defenceless, believing that
no one was more defenceless than a child who was being exploited.
Their goal was to shut down several prominent child exploitation sites operating on the
dark web and expose its users to police. Lux first learned about Operation Darknet on 4chan, a website he
frequented where Anonymous members often coordinated their activities. Despite spending countless hours
at his computer, Lux had never ventured onto the dark web and knew nothing about the illicit sites Anonymous was targeting.
A mix of morbid curiosity and a desire to join the noble cause drew him in.
He downloaded the necessary software and logged into the Dark Web for the first time.
Operation Darknet was a decisive battle fought from behind computer screens around the world.
Whenever Anonymous succeeded in taking down a child exploitation site,
its owner would inevitably restore it. One site owner sent Anonymous a defiant message that read,
It is our God-given right that we can choose to have our sexual preferences for youth.
It is the same for any other porn community. It is not what we choose to become, it is who we are.
You do not have the right to censor us. Anonymous stated firmly in response, quote,
stated firmly in response, quote, child pornography is not free speech. Within a month, Operation Darknet had
successfully taken down 40 child exploitation sites. Through carefully
orchestrated infiltration, Anonymous had also managed to uncover the potential
real-life identities of several
of the site's users. Their effort drew both praise and criticism from the public.
While many applauded the dismantling of pedophile sanctuaries, others argued that taking down
illegal websites should be the work of law enforcement, not vigilantes.
Critics also pointed out that the attacks might have jeopardised ongoing police investigations
or compromised crucial evidence needed for prosecution.
In the end, Anonymous' success was short-lived.
The authorities couldn't act on the intelligence gathered by the group as it had been obtained
illegally. Moreover, most of the shutdowns proved only temporary. While one major site eventually
closed for good, the rest had merely gone dark, which meant they ceased activity where they were
being monitored and shifted to private communication channels. Worse still, the widespread publicity of Operation Darknet triggered a surge in activity and
membership within the Darkweb's pedophile communities. Before long, the sites were
back up and running in even greater numbers. Exposure to the dark web changed Lux fundamentally. He admitted to Patrick
O'Neill that it had awakened and normalised latent pedophilic urges he'd harboured since
his teenage years. The communities he witnessed there were surprisingly supportive, offering him a sense of belonging that eased his depressive feelings and helped him form connections he
struggled to build in the real world. To Lux, it was, quote, like a home in there.
When Lux told other users that he was an American pediatrician who sexually abused children,
his status within the community skyrocketed.
He also gained respect as an enabler, teaching others how to procure victims, create content,
and cover their tracks.
He provided tech security tips to avoid real-world detection and explained how to strip identifying metadata
from photos and videos.
Lux also encouraged others to abuse children, tutoring one user who worked in short-term
accommodation for intellectually disabled children to assault a girl in his care.
He advised another on how to abduct, rape and kill a five-year-old girl, while also
offering guidance on how to dispose of bodies.
As Lux grew in popularity, he began creating illicit sites of his own and built what he
came to refer to as his Pido Empire.
In time, he noticed a glaring gap in the market. The groups he participated in
had either banned Hercor outright or tolerated it to a limited extent, but didn't advertise it as a
feature of their site. Seeking quote, complete freedom, Luck set up the one and only forum dedicated to the repudiated
subgenre. A pre-registration message on the site claimed that Hurt to the Core was censorship free
and dedicated to open discussion. If you do not agree with that or are easily offended, it warned, then this is not the place for you.
Under Lux's leadership, Hurt to the Core grew into one of the largest distributors of child
exploitation material and Hurt Core content in the world. The site relished in its depravity, with users posting videos and images depicting
rape, murder, and the sexual abuse of animals and corpses. Lux told Patrick O'Neill that the forum
was averaging 326 new accounts and around 160 posts daily. The thousands of members from around the world commissioned each other
for new content tailored to their specific tastes. According to Lux, around 15,000 videos were
downloaded from the forum each day. His separate, quote, Peto Wiki website, which contained nearly 600 articles about pedophilia,
had reportedly garnered millions of hits, though Patrick had no way of verifying any
of Lux's claims.
At the helm of Hurt to the Core were 16 elite members of an exclusive VIP section called
the Producer's Lounge. In order to join, prospective members had to
provide a defined amount of original video content. To prove it was original, they made their victims
hold up signs or write unique identifiers on their bodies such as, for Lux. The attention fuelled Lux's ego and he craved notoriety. It was this arrogance
that ultimately led him to disregard warnings from his community and agree to speak with
the journalist Patrick O'Neill. Despite having earned the title of, quote, the king of Hercor,
Despite having earned the title of, quote, the King of Hercor, Lux told Patrick that he didn't even like Hercor. He was just defending other people's right to enjoy it.
Lux stated,
If anyone had ever done such a thing to any of the kids I know, I would put a bullet in their head.
Given that, I still think that people who have an interest in such things
should have a place where they're able to voice their opinions and desires."
Lux explained that he didn't benefit financially from his crimes and had no intention of doing so.
He just considered himself a strong believer in free speech.
himself a strong believer in free speech. But as Patrick O'Neill pointed out, he has markedly less concern for the freedom of the actual children being exploited.
Law enforcement deemed Lucks one of the world's worst online pedophiles. Agencies around the globe joined forces to launch Operation Downfall, a coordinated
effort to dismantle the Peeto Empire and bring Lux to justice. But Lux and his network were highly
skilled in navigating the dark web, making them masters of their domain. Lux was supremely confident in his online security and certain he could never be
identified. Aside from the police, countless others had tried to take him down over the years,
including hacktivists and internet vigilantes, but none achieved lasting success.
Whenever one of his sites was taken down, Lux would promptly restore it or
create another in its likeness. In 2013, six months into Hurt to the Core's creation and as
part of Operation Downfall, the USA's Federal Bureau of Investigation seized the servers of Freedom Hosting, the world's
largest dark web hosting provider. This was a significant blow to Lux's empire as it took
down many of his sites. Undeterred, he resurfaced, this time hosting his own private web server,
eliminating the reliance on third
party services and giving him complete control over his pedo empire.
Other dark web users began rapidly setting up sites on Lux's servers, as he announced.
Well, it looks like this empire hasn't fallen yet.
To any law enforcement agency who may be reading this,
fuck you. You cannot keep us down, and every time you try, we will just get bigger and bigger.
So thanks for the publicity, and leading more pedophiles to where you can't catch them.
you can't catch them." Yet, by early 2014, members of Lux's community began to suspect something was amiss as he had become uncharacteristically slow to respond to their
messages. For the first time, Lux's bravado faltered and he seemed genuinely afraid that
the police were closing in on him. When a member of Hurt
to the Core once mused about the possibility of Lux being exposed, he confidently assured them
that he would go down in a blaze of glory. That so-called blaze of glory began when Lux
reached out to the FBI through a cyber tip hotline.
My name is Lux, his email began. And not only do I run the largest online suite of child pornography websites, but I also have knowledge about its users and their identities, unrivaled
by anyone out there. On top of that, I also have complete control over the large group of proven
producers on any site. I am sure that access to this, let alone everything else I am offering you,
is merit for the conditions I will outline below." In exchange for relinquishing full control of his empire, including his Lux persona,
Lux demanded $50,000 in digital currency and immunity across all jurisdictions.
When this attempt failed, Lux pivoted dramatically, claiming he was motivated by a desire to dismantle
his own pedophile network to protect the victims they
had harmed.
He wrote to the FBI,
It is clear you are not taking my offer seriously.
It is not a game.
These are real lives you are bargaining on.
I will get rid of these people because no one else will. As you do not want to be part of the solution,
I bid you farewell." In June 2014, having failed to convince the authorities to meet his demands,
Lark abruptly shut down all of his sites and announced his immediate retirement from the dark
web. He told journalist Patrick O'Neill
that the decision was prompted by personal issues brought to his attention by close friends.
As always, all empires eventually fall, Lux stated. And today is the day that the
pedo empire falls. After years of running child pornography hidden services, today's the day that
I walk away. I don't like long awkward farewells, so goodbye." Within two months, he was back on the
dark web confiding to a close friend that while he had killed off Lux, he had been reborn under the
username Buddha and was already working on a new website.
At dawn on Tuesday August 26 2014, three years after Lux first emerged on the dark web,
a police task force in Victoria, Australia prepared
to carry out a raid. Unbeknownst to Lux, he had befriended an undercover officer online who had
successfully infiltrated his network. They had gathered crucial intel that led them to where he
was hosting his illegal operations, a home on a quiet suburban cul-de-sac
in South Morang. The house was occupied by a family of four, a father, a mother, son and a daughter.
Based on their intelligence, authorities believed that one of them was the king of Hurtcore, Lux.
Given that Lux's online behaviour suggested he had a degree of life experience, they assumed
it had to be the father, a mechanic and panel beater aged in his 50s.
But when officers stormed the house, they quickly realised their mistake. As it turned out, Lux was actually the scrawny,
pimply-faced son of the family, 21-year-old Matthew Graham. A bright, albeit unremarkable,
former nanotechnology student, Graham had dropped out of university and spent the past three years holed up in his bedroom, glued to his laptop.
Shy, insecure, and socially anxious, he had withdrawn from society and barely interacted
with his family. He didn't even come out of his room to eat dinner, though he did occasionally
babysit his neighbour's six children, all aged under 10.
Matthew Graham initially spent most of his time online engrossed in multiplayer games.
These communities led him to 4chan, which then guided him into the dark web.
When he first took on the Luxe persona, Graham was only 18 years old and still in high school.
He had always believed himself to be asexual, experiencing no sexual attraction or feelings
toward anyone. He claimed his interest in child exploitation material was driven by a mix of
repulsion and fascination. As time went on, he consumed increasingly depraved
content, seeking an emotional response that never surfaced. Graham said he felt disconnected from
the suffering, as if he were from another planet. Yet, he eventually began masturbating to it.
it. Yet, he eventually began masturbating to it.
Matthew Graham's family was stunned to learn what he had been up to.
All this time, they thought he was just gaming in his bedroom.
While he had no criminal record, academic issues or behavioural problems, his parents spoke of his diagnosed schizoid personality disorder, anxiety and depression, and how he rejected all of their
attempts to get him professional help. There was no mention of any significant childhood trauma,
humiliation or abuse that could have explained his actions.
or abuse that could have explained his actions. The police had considered Lux to be devilishly smart, but outside of the dark web, Matthew Graham was a meek, awkward individual who was,
quote, unlikely to win a battle of wits or anything else.
Though he initially refused to cooperate, he eventually surrendered the password to
his laptop, revealing the full extent of his crimes.
Matthew Graham held the most depraved collection of pornography the case investigators had
ever encountered.
He attempted to spin a narrative, claiming he had established his pedo empire to catch child abusers, an excuse
the police quickly dismissed. He finally admitted his real motivation was a desire to be a part of
something, explaining, "...the sexualisation was never anything I was interested in. It was the power within the community."
There was no evidence to suggest that Matthew Graham had ever harmed any child left in his
care. In fact, despite his assertions online, Graham was classified as a non-contact offender.
While he actively facilitated abuse, he never physically committed it himself.
However, police believed that if left unchecked, it was only a matter of time before he escalated.
Matthew Graham ultimately pleaded guilty to 13 child exploitation charges.
Author Eileen Ornsbee attended Graham's sentencing hearing in 2016
and recounted the experience in her book, The Darkest Web. With his family present in support,
Graham hunched over and sobbed quietly as the details of the crimes he facilitated and encouraged
were revealed to the court. Prior to reaching their decision,
the judge was legally obligated to view a notoriously depraved dark web video promoted
by Graham Online which depicted the abuse of a toddler. At first, the judge couldn't bring
himself to do it. When he finally gathered the mental fortitude to leave the courtroom and view the
material the next day, he returned half an hour later, noticeably quiet and pale.
It was my clear duty to watch it, he said. I wish it hadn't been. It is the worst thing I have ever seen. How any human can view that impassively.
To you, it was just footage for your stock. It was pure evil. I've seen some shocking things
over the journey of my career, and I have never seen anything like that.
I can find no like cases. Your case is without parallel."
For apparently showing signs of remorse, Matthew Graham was sentenced to 15 years in prison.
With good behaviour and concessions, he could be released in as little as 10.
sessions, he could be released in as little as 10. As part of Operation Downfall, and with Graham agreeing to be an informer, several other key members of Lux's network were identified and
convicted. The investigation also resulted in the rescue of 30 young abuse victims worldwide.
victims worldwide. News of Lux's arrest sent shockwaves through the dark web. Many were stunned to learn the reigning King of Hurtcore was merely a gaming tech nerd barely out of high
school. His downfall was nevertheless widely celebrated, with detractors attributing Lux's undoing to his unchecked arrogance and inflated ego.
One user said, "...he is now paying the price for his deeds and he is now another name in the past
of Darknet. I figure it is best to let him be in the past and fade away.
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Following Matthew Graham's momentous capture, his pedo empire had effectively crumbled.
However, replacement sites quickly emerged to fill the void. One was a forum titled
Scream Bitch, which marked an escalation of the depravity previously featured on Hurt to the Core.
In the years that followed, Screambitch flourished, setting authorities back in their efforts to
completely dismantle the dark web's thriving pedophile enterprise. An avid poster to Screambitch
was a user known as 666devil. He had earned a notable reputation on the dark web for his unique brand of original child exploitation material.
666devil posed online as a woman named Liz Candel and sought out underaged girls as young as 12,
claiming to be a budding artist willing to pay for nude photographs.
He was known to frequent websites like Gumtree and Facebook where he searched for posts by girls
requesting money for innocuous work such as dog walking or babysitting. He would then offer
an exorbitant payment to tempt them into becoming Liz's art subject.
It's up to you. I understand if you don't want to," he assured them, reinforcing the illusion that
they were in control and that nothing was amiss. 666 Devil sometimes engaged his targets in
friendly conversations in which he carefully probed for personal details and hidden traumas
he could then exploit. He believed that vulnerable girls made for easier targets,
as they were often eager to interact with the kind person who was willing to listen.
He asked seemingly compassionate questions like,
I'm really interested in you and I want to find out more about you. Isn't your life hard?
it in you and I want to find out more about you. Isn't your life hard?"
He fabricated connections by lying about being infertile and suffering from depression, all the while trawling websites frequented by susceptible, sensitive or naive girls,
including forums dedicated to eating disorders.
Although most of his victims were underage girls,
his abuse also extended to boys as well as adult men and women.
Behind the scenes, 666 Devil carried out reconnaissance, gathering every piece of
information he could about his targets, including their name, address, school, workplace, friends, and family.
Unaware of the intricate web of deceit being spun around them, the girls eventually placed
their trust in Liz and sent her the photographs she requested. The moment 666devil received the images, the kind and supportive Liz facade
vanished. He revealed to the girls that he wasn't a forlorn artist, but rather, their worst nightmare.
Those photos you've sent won't hurt me, he told his victims, but will end badly for you.
The girls were then given two options. Complete destruction, 666Devil explained, or be my slave.
He said they could either continue to provide him with explicit photographs of themselves,
or he would send the images he already possessed to their
family, friends, neighbours, school, employers, and even their bullies. He also threatened to
plaster the photos across the mainstream internet, making them go viral.
I'll share your details on the dark web, he warned. They'll all compete to ruin your life."
The girls were given as little as 48 hours to respond.
Ignoring his demands was fruitless. If they dared to defy a 666 devil,
he promised to distribute the images anyway.
Certain no one could ever identify him, he taunted his victims
by asserting, "...even if you gave the police direct access to every single thing I have sent
you, I am still 100% safe." Confused and paralysed by fear, the victims felt they had no other choice but to comply with 666 Devil.
One girl later told police,
I felt stupid and trapped. The idea of people seeing me topless made me feel sick.
I knew I couldn't let it happen. I didn't know who Liz was or why she was doing this,
but I felt I had no option.
After procuring his victim, 666 Devil's demands became increasingly degrading.
He ordered the girls to strip naked and take photos with demeaning or offensive comments scrawled on their bodies. He demanded that they photograph
themselves licking toilet bowls, brushes or used sanitary products, eating dog food or excrement,
or attaching painful bulldog clips to sensitive parts of their bodies.
The cruel demands left many girls with serious injuries, but 666 Devil was relentless. One victim later stated,
Every day when I woke up there would be a message. When I came home from school there would be a
message. When I wasn't actually talking to him, I was worried about when the next message was going to come through.
To exert even greater control over his victims, 666devil demanded access to their social media accounts. He also sometimes created fake profiles impersonating his victims to wreak havoc on their
personal lives. In one instance, he messaged a victim's schoolmate
while posing as the victim, provoking a confrontation by claiming they wanted to fight.
When the victim returned to school, they were beaten, completely unaware that the attack had
been orchestrated by their online tormentor. The girls always did as they were told, hoping that complying would stop their
ordeal from spiralling further out of control. One of the girls, who was in foster care at the time,
was told her disabled brother would be taken away from her if she did not keep sending pictures of herself. Yet, with each new photograph sent, things only worsened. 666Devil made
his victims perform violent and sexual acts on their pets and abuse and torture their
siblings, some of whom were infants. One girl was ordered to record herself violently stomping on her younger brother. Another was made to sexually assault her
four-year-old sibling. 666 Devil's victims felt helpless as the constant threat of exposure loomed
over them. If they stopped obeying, they believed that their loved ones would receive all the
humiliating images and their lives would be ruined beyond repair.
Do you really want your friends to see these? 666devil asked them mockingly.
I will do everything I can to make your life awful.
The girls were trapped, their lives consumed by paranoia, depression, and in some cases, self-harm and suicidal thoughts.
Many of their personal relationships were destroyed as they tried to navigate the struggles
of the real world while secretly enduring horrific abuses in the digital one.
When one victim told 666devil that she was thinking of ending her own life to make it all stop,
he replied,
Well, you might end it all, but that would not mean that your images don't get circulated.
Your images will still be circulated to your family and it will still be published online.
So what good is that going to be to you? You have no choice."
One of the girls victimised by 666 Devil later spoke anonymously with the BBC,
explaining why she followed his demands. Through tears, she said,
"...I felt like people wouldn't understand that it wasn't my fault how it started,
and I didn't want to do it. I was ashamed, and obviously you've heard what the pictures were like.
They were awful, and I didn't want any of my friends to think that I wanted to do that.
But I felt that no one would understand because there was no one there sort of holding a knife
to me saying you will do this, even though it felt like that. So I didn't tell anyone.
666devil shared the images of his victims with other pedophiles on the dark web through forums
like Hurt to the Core and Scream Bitch,
even offering advice on how they could replicate his con.
I love blackmail, he told them, especially forcing someone to do things they don't want to
for amusement. He made no financial gain, acting solely for the sheer thrill and clout of sharing his material. This
also meant there was no money or digital currency trail for authorities to follow.
Nevertheless, the FBI had been working diligently to identify 666 Devil since he first appeared on
the dark web in 2009. Over the coming years, they carefully examined
the graphic content he shared online in hopes of uncovering clues to his identity and the true
scope of his offending. The material they were forced to review was some of the darkest, most
depraved content they had ever encountered. The emotional toll was immense, but the evidence
only strengthened their resolve to capture 666 Devil and protect his victims. By 2013,
666 Devil's behaviour on Scream Bitch was raising serious alarm bells. He posted an image on the forum of a young,
pyjama-clad girl between the ages of five and seven. She was holding a sign that read,
I heart SB, the initials of Scream Bitch, along with a date just a few days away.
According to 666devil, the girl was his daughter whom he admitted to abusing regularly.
Among his disturbing claims, he asserted that he kept her in a cage and fed her dog food.
The revelation that 666 Devil had unlimited access to a child earned him celebrity status among the other pedophiles.
However, the point of his post was to advertise what he called Hell Week,
seven days of intense abuse he intended to carry out against his daughter as dictated by the
Scream Bitch community. He asked his like-minded followers,
what do you want me to do to her? When one replied, how far are you prepared to go,
666devil responded gleefully, there are no limits.
Users responded excitedly with suggestions on how to terrorise 666 Devil's Daughter,
from the psychological to the physical. Some of their ideas were considered by the police to be
relatively mundane but nevertheless evil, like mixing bags of white and brown rice in a bowl
and getting the child to separate the minuscule grains by color.
Other suggestions were more unsafe, like starving her for a day.
The brainstorming session quickly devolved into users encouraging abhorrent criminal acts.
One proposed, show her the meaning of pain, that would be beautiful to see.
666 Devil replied, relishing the discussion, I have so many ideas.
Although the real life identity of 666 Devil remained a mystery, intelligence gathered by the FBI suggested that he was likely a
man based in the UK.
Given the urgency of the situation, they alerted their British counterparts at the National
Crime Agency, who sprang into action, desperate to rescue the child at the centre of the abuse.
But they had an arduous journey ahead. Even if the assumption that the offender was a British man
was correct, there were over 30 million men over the age of 18 in the UK at the time.
Trying to find 666 Devil in the real world felt like searching for a needle in a haystack.
like searching for a needle in a haystack.
Undeterred, the NCA launched a dedicated investigation titled Operation Kakam aimed at bringing down 666 Devil once and for all. They immediately issued a National Child Rescue Alert
to all law enforcement agencies across the UK. The alert contained the image of the girl 666devil
claimed to be his daughter, along with urgent instructions to report any sightings of her
directly to the NCA. Meanwhile, NCA staff scoured the conversations taking place on Scream Bitch,
analysing every word for clues that might reveal 666 Devil's
whereabouts. But as time dragged on, little progress was made. Speaking to the televised
series Prime Suspect Hunting the Predators, NCA branch commander Matthew Long recalled the crushing
sense of hopelessness investigators felt each time they
entered their shifts without finding the girl. Quote, I remember driving home and feeling an
unbelievable pressure that it was Wednesday going into Thursday. There was a possibility
that a child might die on Friday. As the deadline loomed, the NCA exhausted every available avenue to try and identify the little
girl. Senior Investigating Officer Matt Sutton told Prime Suspect,
"...it's hard to go home and you haven't safeguarded that child because you know that while you're sleeping, that child could be being tortured."
Meanwhile, on Scream Bitch, Hell Week had commenced. 666Devil provided his cheering sycophants with the daily updates about the horrific acts he was committing.
The situation grew even more dire when it became evident that 666 Devil posed a threat to other
children in his life. When Halloween approached, he described how he intended to lace sweets with
screws, nails, and even human excrement before handing them out to unsuspecting trick-or-treaters.
He even hinted at inviting them inside to, quote, play.
Clinical and forensic psychologist Kirsty Lowe read the alarming exchanges between 666
Devil and his peers to help create a suspect profile.
The messages left her stunned.
She told Prime Suspect, How could people really be thinking like this? The cruelty, the absolute cruelty of just not caring
at all about what they were talking about. These were people's lives, and he didn't care.
You had kids who were just caught in this absolute hell.
You had kids who were just caught in this absolute hell."
Based on his online presence, Kirsty believed that in real life, 666devil was likely a fairly ineffectual individual who spent a lot of time on the computer, wasn't very sociable, and didn't
really fit into society. Yet, with no worthwhile leads emerging, the NTA could do little else but
quietly monitor the dark web, waiting for clues. They meticulously searched for even the smallest
mistake 666 Devil might have made that could help unravel him, but he never slipped up. His discipline was extreme, his awareness hyper-focused
on avoiding doing anything online that might leave a trail.
Then, word of a troubling Facebook post reached the NCA. It was written by a 16-year-old girl from southern England named Tessa Dorsey.
She described an incident from months earlier when she had posted an ad for babysitting
work on Gumtree.
She received a message from someone claiming to be an artist named Liz Candel, the false
identity knowingly used by 666devil to prey upon his victims.
Tessa's Facebook post, which warned others that Liz was a predator, prompted the NCA to reach out.
Through this connection, they uncovered an email address 666devil had used under the guise of Liz
Candell to interact with Tessa. It was a SafeMail account, a highly secure
platform designed to protect users' identities. It did so by masking their IP addresses, the
unique identifiers assigned by internet service providers to pinpoint a device's network location in the real world.
While this prevented the NCA from pinpointing 666 Devil's exact whereabouts, they turned
to Gumtree for assistance, hoping the company had records of Liz Candel's interactions
on the site.
The Liz Candel SafeMail account was traced to what initially appeared to be an innocuous
interaction with another Gumtree user based in the UK.
They had posted an ad seeking a particular type of doll for their daughter.
Posing as Liz, 666devil responded to the ad, claiming to have the exact doll and offering
to give it away for free on one condition.
The message read,
Can I just ask one thing? I want to be 100% sure the doll really is going to the little girl
rather than a sneaky adult collector, and I also want to be able to show my friend who gave it to
me that it is appreciated. Could you
take a picture of your daughter holding a sign which says, I heart SB? Hopefully that makes sense.
Is that okay? Liz." As it turned out, the photograph 666devil had been parading around the dark web as his daughter
was in reality an innocent image sent to him by an unsuspecting mother from Gumtree.
She had interacted with Liz Candel and, believing the exchange to be genuine,
had provided the photo as requested. Within half an hour, 666devil had posted the image on the dark web claiming it was of his
daughter.
In truth, the entire narrative he had woven on Screambitch about abusing his daughter
and his ominous Hell Week plans was nothing more than a grotesque fabrication.
The discovery came as a major relief to investigators, but they were determined to find the girl to ensure she was safe. The NCA obtained the residential address of the woman
seeking the doll and an agent accompanied by a social worker proceeded to visit her home.
When they knocked on the door and identified
themselves, the woman immediately said, I know why you're here and I want you to come in.
Inside, the investigator and social worker found the little girl from the photograph and confirmed she was unharmed and had no real
world connection to 666-Davel. The child was sent upstairs while her mother was interviewed,
visibly devastated by what had occurred. She recounted her online encounter with Liz Candel.
After their initial exchange, Liz had privately messaged her asking for more pictures
of her daughter. That was when her suspicion grew, prompting her to report Liz to Gumtree.
The realisation that an online predator had coerced a photo of her daughter
left the woman deeply shaken and physically ill. She was too distraught
to work and couldn't bear to let her daughter out of her sight.
I feel as if I failed my daughter massively by being too trusting, she later said. It's
my job as her mum to protect her, and I put her in danger. That will never go away. I have to live with that guilt and struggle
with it for the rest of my life." While the NCA had successfully identified and safeguarded the
girl, they were still no closer to finding 666 Devil. As their investigation deepened, countless reports surfaced describing harrowing
encounters that perfectly matched his MO. He used many different accounts, usernames,
and email addresses to avoid detection. Sometimes instead of Liz Candel, he posed as women named Jess or Shona, but the pattern of manipulation and
abuse remained consistent.
The path forward proved to be more daunting than investigators could have imagined.
NCA branch commander Matthew Long told Prime Suspect, prime suspect. The more we investigated, the more we found. What started to unravel in front of me
very quickly was a volume of children who had been abused which was bordering on unprecedented.
We realised how determined, how dangerous, and how the offenders were prepared to go to any lengths to exploit children. The impact 666 Devil had was crushing. The abuse
one victim was subjected to resulted in her developing a cult-like following on the dark web.
The frenzied interest fuelled 666 Devil's cruelty, driving the victim into a severe mental health crisis that left her
hospitalised after a suicide attempt. She informed 6ix6ixDevil, hoping for mercy. Instead,
he callously updated her online fanbase. Thinking of just betraying her as harshly as I can to see how much I can mentally fuck her up.
I think there's even a bit of chance of suicide. I am not sure I care if she lives or dies.
Any hope the victim had that 666 Devil would take pity on her was quickly dashed. Even as she lay in a hospital bed recovering, he continued to demand
more images. Speaking about this incident for prime suspect, NCA branch commander Matthew Long said,
that victim is having a bad run in life and his reaction was,
life and his reaction was, great, let's see if I can make them worse. Let me see if I can give them more pain.
While other cyber criminals the NCA had dealt with had motivations they could fathom, such as money, passion, hate or revenge, 666 Devil's sole motivation was to inflict pain on others.
In online discussions about things he wanted to see at least once in his life,
he listed a young girl being used as a dartboard, a video of a child's bones being slowly and
deliberately broken, and the abuse of a disabled child.
The more the NCA observed 666 Devil, the more their personal hatred for him grew.
Operation Kakam soon became the largest online manhunt the agency had ever faced.
Yet, the investigation was hampered by a fundamental problem. The internet
itself was the crime scene, devoid of physical, biological or trace evidence to guide their search.
The dark web's vast international scale made mapping the web of destruction immensely demanding
in terms of time and resources.
With many traditional investigative techniques rendered useless, the police were forced to develop more creative and sophisticated methods to uncover critical information.
They employed language analysis and behavioural science to gain deeper insight into 666 Devil's personality.
Undercover officers infiltrated Scream Bitch posing as pedophiles to interact with him directly.
Digital experts worked tirelessly to penetrate the site's multiple layers of heavy encryption.
All the while, investigators continuously sharpened their IT skills,
striving to get one step ahead of him. An NCA officer likened the investigation to a maddening
game of chess. Far from discouraged, the NCA expanded its reach and effectiveness by partnering
with the US Department of Homeland
Security, the Australian Federal Police, Europol and other international agencies.
Meanwhile, more victims came forward and were being identified, including one who had been
under 666 Devil's influence for over a year. A specialised support team was established to help them all. For many,
it was the first time they had openly discussed the abuse they endured. Though it was painful,
it allowed them to reclaim their power, break free from their tormentors' control and finally
cease contact. The victims also provided the NCA access to their online
accounts and digital devices, enabling investigators to gather more intelligence by communicating with
666 Devil under the guise of one of his victims. Despite these efforts, 666 Devil remained at large, hiding in plain sight.
His ability to outsmart authorities and evade capture only fuelled his arrogance.
He continued preying on new victims, gloating online.
I am completely untraceable.
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At around 4.30pm on Wednesday June 21 2017, four years into Operation Kakaam,
plainclothes NCA agents arrived unannounced at the prestigious
University of Birmingham in England's central west.
They headed straight to a faculty member's office and swiftly seized multiple digital
devices.
To protect their investigative methods for future use, the NCA has not publicly disclosed exactly how they obtained the critical intelligence that led them to this historic moment.
They admitted that it began with a tiny but vital lead that eventually
pinpointed an IP address linked to a UK residence and most importantly a name
Matthew Folder.
Identifying 28-year-old Matthew Folder as their prime suspect had allowed Operation Kakaam to liberate itself from the tangled digital maze of encryption, aliases, and anonymity that favoured
666 Devil. With the investigation shifting into the real world, the NCA held the upper hand,
and the possibility of making an arrest strengthened the team's resolve to see their
mentally and emotionally draining operation through to the end. Their first step had been
to covertly surveil Folder to determine whether the timings of his online activity
matched 666Devils while also identifying the devices he used. By monitoring Fulda,
the NCA knew he could continue harming others online, but if they moved too quickly, they
risked their opportunity to gather critical evidence. Moving too slowly carried its own dangers too.
Fulder's victims had suddenly begun cutting contact en masse. If he sensed they'd sought help from the
police or that something was going on behind the scenes, he could start destroying evidence.
he could start destroying evidence. It was a delicate balance, the resulting nervous anticipation in the NCA office likened to a brewing storm.
It took three months of surveillance before the NCA were prepared to make their move.
Eight years after 666 Devil was first detected on the dark web, agents arrived at
the University of Birmingham where Matthew Fulda worked as a geophysics lecturer while completing
post-doctoral research. Fulda watched on in frantic bewilderment as his office was raided,
shaking his head in disbelief. The unfolding chaos rendered him
speechless. When he did speak, his words were stuttered, as though he was desperately trying
to figure out how the police had managed to track him down. To psychologist Kirsty Lowe,
Fulder's stunned reaction was a striking portrayal of his separate online
and offline realities crashing together in a way he never believed possible.
Speaking to Prime Suspect, an NCA intelligence officer remarked with a wry smile,
I take great satisfaction in the fact that I still don't think he knows how we did it."
After being placed in handcuffs, Folter stammered,
"'So what was it that I've done?' The agents listed the charges he was suspected of.
Blackmail, causing or inciting a child to engage in sexual activity, possessing and distributing indecent
images of children, and causing grievous bodily harm.
Fulda responded with a nervous attempt at humour, calling it the rap sheet from hell.
Matthew Fulda, much like Matthew Graham, also known as Lux, before him embodied the unsettling truth about
online predators. They often defied expectations. As NCA Senior Investigating Officer Matt Sutton
told Prime Suspect, you always have some form of idea of who you think you're looking for.
some form of idea of who you think you're looking for. It never ends up being right.
Far from fitting the stereotype of a dangerous, disturbed or depraved individual, Fulder appeared remarkably ordinary. He was a young, highly intelligent and well-respected
academic who had graduated from the esteemed University of Cambridge,
specialising in seismic oceanography and earning both masters and doctoral degrees.
Raised in a wealthy, supportive family with no history of abuse, he had excelled academically
from a young age, with one of his tutors stating he was one of the finest students he ever had.
with one of his tutors stating he was one of the finest students he ever had.
Unlike the socially anxious and reclusive Lux, Voldar was popular and extroverted. He maintained a long-term romantic relationship and had an
active social life with a vast network of friends and associates. His peers described him as larger than life with the dynamic social magnetism
due to his likeable personality and sense of humour. His social media accounts were
filled with selfies and revealed a love of dinosaurs, baking, table tennis, crosswords,
and 3D printing. With no prior history with the police and a seemingly spotless
reputation, Matthew Folder was viewed as a trustworthy figure. The only hint of his
online activities was his exceptional skill with computers and a query on his Twitter feed where he once asked his followers how to put nice quality videos online.
As Fulda was taken into custody for questioning, investigators established a crime scene at his
flat in nearby Edgebaston. The residence was described as a squalid lair, with clothes, food containers and other clutter
strewn about.
In a living space, behind a red couch and near a washer and dryer pushed into a corner,
stood Folter's desk and computer.
The desk itself was as chaotic as the rest of the flat, covered in cords, lamps, stationary
and wine glasses. The computer was on,
displaying the desktop screen. Forensic examination of the device uncovered
Matthew Folter's disturbing dark web haul of nearly 14,000 indecent images and 1,251 videos of children and other victims from around the world.
Among the collection was a video depicting the sexual assault of a newborn baby as well as a so
called pedophile manual that provided instructions on how to carry out child sexual abuse and not be
detected by police. Hidden underneath the mattress on Folter's bed, police found a worn
12-year-old laptop with its battery removed. A small square of paper had been taped over the
webcam above the screen. The device had been heavily encrypted, preventing easy access.
been heavily encrypted, preventing easy access. It took time, but experts eventually broke in and found the evidence they were after. On the laptop, Volda had meticulously catalogued all of
his blackmail victims. The overwhelming collection of material provided a complete picture of the seriousness and scale of his offences.
Even more shocking, the laptop revealed a history of crimes
Falter had committed that police were unaware of.
666Devil was a virtual predator who targeted unknown victims in a hands-off manner,
driven by inflicting pain and suffering.
But the truth about Matthew Folter was even more sinister.
Footage uncovered on his laptop revealed that he had installed hidden cameras to film unsuspecting
women he knew in real life as they changed clothes or showered. These crimes dated back to 2007 when he secretly recorded
other students in a bathroom while studying at Cambridge University. In total, these violations
occurred at eight different locations and involved 13 victims.
Before Folter's arrest, police had evidence to support 30-40 charges.
But after the seizure of his devices, that number more than quadrupled.
In the UK, police have just 24 hours to present the alleged crime to the suspect, obtain their account, and consult with
the Crown Prosecution Service to lay official charges. If the deadline is reached before any
charges are laid, the suspect is free to go. After being granted his right to consult with
a solicitor, Matthew Folter was led into an interview room.
With the 24-hour countdown underway, NCA lead interviewing officer Jane Lawrenceon began questioning Folter. Although she had seen pictures of Folter beforehand,
seeing him face to face highlighted just how normal he seemed. To Officer Lorenzen, Folter looked like a regular person you
would walk past on the street without taking a second glance at. But in the interview room,
Folter was notably tense. He sat with his arms crossed tightly across his chest and
eyes fixed straight ahead. He answered every question with a dead-panned
no comment response, refusing to elaborate on any of his alleged offences. When Officer
Lawrenson listed the evidence uncovered on Folder's devices, she asked him,
"...What else is there, Matthew? This is your opportunity to tell us now.
Are we going to find anything else that you've made people do or that you're in possession of?"
Fowlder continued to repeat, no comment, over and over.
When Officer Lawrenson went to leave the interview room for a break, Folter did something that no other suspect had ever done before. He apologised for not
answering her questions, acknowledging it must be tough for her. At this stage, the police went to
court to get an extension on their 24-hour deadline while Folter waited in the back of a police car with Officer Laurencen.
She asked him how he was doing.
Folter raised his hand as if holding something small and round and replied,
Imagine a green juicy apple that looks lovely, but inside it is a worm. At Folter's next police interview, he appeared smug as his solicitor
delivered a prepared statement. He was willing to admit to operating a dark web account under the
username EvilMind4. Although this wasn't the 666 Devil account central to the case, it was a crucial
revelation. Unbeknownst to Folder, the NCA had already linked Evil Mind 4 to 666 Devil during
Operation Kakam, proving they were the same person. They also connected Evil Mind 4 to 70 other Dark Web aliases, including In the Garden,
one of the 16 exclusive members of Hurt to the Cause producers' lounge before its closure.
Fowlder's confession confirmed all these accounts as his, directly tying him to the related crimes.
Authorities believed he had victimised upwards of 300 people.
Matthew Folter avoided a trial by ultimately pleading guilty to 137 of 188 potential charges,
including pedophilia, blackmail and voyeurism.
This admission cemented his status as one of the UK's most prolific pedophiles.
It took 35 minutes to read out all the charges against him during his sentencing hearing in October 2017.
sentencing hearing in October 2017. In a UK first, the court acknowledged the impact of online offending by allowing several of Fulder's victim impact statements to be read aloud. They thought about
what Fulder had done to them every single day and feared they would never recover from the damage he had caused. Some were terrified of meeting or
trusting new people. Others had been estranged by friends and family who couldn't understand
their actions and were left to view themselves as, quote, dirty like used goods.
The court noted that many of Folder's victims would never have the chance to share
their stories because they had been only babies at the time of the abuse.
The sentencing judge described Fulda's crimes as a tale of ever-increasing depravity in which his
behaviour was cunning, persistent, manipulative and cruel. They stated,
Time and time again people begged you to stop. Time and time again you ramped up the pressure.
You wanted to assume total control over these victims.
Marking the first UK prosecution related to sadistic hurt-core material found on the dark web,
Matthew Falter was sentenced to 32 years in prison, followed by six years on licence.
This meant that after his release he would serve the remainder of his sentence under strict
conditions in the community aimed at ensuring successful reintegration.
It was the longest prison sentence ever handed down to an online predator in the UK.
As Folter's 30th birthday approached in October 2018, he appealed his sentence,
arguing it was manifestly excessive given that he had pleaded guilty.
After reviewing the case, three judges at London's Court of Appeal concluded that the original
sentencing judge had not given sufficient regard to totality. To ensure a just and proper punishment
for the severity of his crimes, the Court of Appeal reduced
Fulder's prison sentence to 25 years, but increased his on-license period to eight years.
The outcome was disappointing to the investigators who had spent years
tirelessly working to bring Fulder to justice. NCA branch commander Matthew Long told Prime Suspect,
I hope he never sees the light of day because of what he did to people.
But that's not my decision.
Although virtual sexual offending like Matthew Falters is non-contact, its psychological
impact on victims
is no less devastating. The pervasive nature of the internet leaves victims feeling that no part
of their lives is safe, not their bedrooms, their homes, or even their mobile phones.
This constant fear isolates them, leaving them feeling like there's no one they can turn to for
help. One of Folder's victims explained,
At school I wasn't talking to my friends or thinking about what they were saying.
I was just checking my phone to see if there was another message.
I couldn't concentrate on anything. I couldn't talk to my family because
I felt ashamed of what I was doing. I didn't want to talk to anyone. I didn't want to go out with
my friends because he might be there. I didn't feel safe anywhere. Even if he was standing next
to me in the street I wouldn't recognise them. That's what was scary,
not knowing who it was or when they might get bored and send the pictures to all of my friends anyway.
This type of sexual exploitation falls under the title of sextortion, offending that employs
non-physical forms of coercion to extort sexual favours from the victim.
With the rise of the internet, sextortion is becoming increasingly common, but the NCA believes
it is significantly under-reported due to the shame associated with it. In many cases, victims end up taking their own lives.
Senior investigating officer Matt Sutton told Prime Suspect,
No one is immune to being approached by somebody who's trying to exploit them in some way, shape or form, whether it be for sexual gratification, for money, for anything.
Make sure that you know who you're talking to
and you're happy to share whatever they're asking for with that person. If you wouldn't share it
with your mother, don't put it online because it means it's something that can be used against you
and it's something that you will only ever live to learn to regret.
you will only ever live to learn to regret. The illicit dark web forums and websites featured in this case file episode are now defunct,
though many others like them remain active or are created every day.
Law enforcement officers within the National Crime Agency who helped bring down Matthew Fowler likened their efforts to dismantle online
pedophile networks to warfare. Both sides are constantly developing new tactics, each striving
to gain the upper hand. Despite the seemingly endless battle, the NCA and their allies worldwide refuse to surrender. In the words of NCA branch commander Matthew Long,
For us, this has been a relentless pursuit to catch Dr. Matthew Falter, but what saddened me
is his relentless pursuit of the victims. He would stop at nothing to exploit them,
to make them feel sad, humiliated or unhappy,
and he didn't really care in any way, shape or form how that manifested. Ultimately,
that has devastated some people's lives, and I am very proud of our team and also those victims
being able to stand up and stop him.
those victims, being able to stand up and stop him.
Matthew Folter will be eligible for release in 2043 at the age of 50.
In her interview with Prime Suspect, NCA lead interviewing officer Jane Lawrenson reflected on his potential for rehabilitation.
Matthew Folter, will we see him again? she asked herself.
After a moment of quiet contemplation, she admitted, I don't know. To see what he's seen
and done what he's done, how can you change so dramatically? I don't know. I don't know. You sailed beyond the horizon, in search of an island scrubbed from every map.
You battled Krakens and navigated through storms.
Your spades struck the lid of a long-lost treasure chest.
While you cooked a lasagna, there's more to imagine when you listen.
Discover best-selling adventure stories on Audible. From fleet management to flexible truck rentals to technology solutions. At Enterprise Mobility we help
businesses find the right mobility solutions so they can find new
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