Cautionary Tales with Tim Harford - Do Nothing, Then Do Less
Episode Date: March 15, 2024Chuck Yeager's plane pitched and rolled as it plummeted from the sky. He grappled with the controls inside the cockpit, but to no avail: he couldn't steady the aircraft. The test pilot was known for h...is nerves of steel but, as the barren Mojave Desert hurtled towards him, even he was afraid. What to do? It's tempting to think that adding to our lives - more action, more work, more possessions - will lead to greater success and happiness. But sometimes doing less is the better option, as Chuck Yeager was to learn the hard way. In their second crossover episode, Tim Harford teams up with Dr Laurie Santos (host of The Happiness Lab) to examine why subtraction can be so challenging and so helpful.See omnystudio.com/listener for privacy information.
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I'm Dr. Laurie Santos.
I'm Tim Harford.
And this is another crossover episode of my podcast, The Happiness Lab.
And my podcast, Cautionary Tales. Laurie, last time I took the lead, I told you a story
about the tensions between everyone taking a vacation at the same time and an idea from Stalin's Soviet Union where it was decreed that workers had to stagger their
days off no matter what that meant for missing leisure time with their friends and families.
So this time it's the return match as it were. So what cautionary tale of happiness have you got
in store for me? Oh it's a good one. It's a story of how we're all biased towards action
and how we sometimes struggle to do less,
especially when it involves doing nothing at all.
It's a tale that will take us to where the blue skies
start turning to inky black,
because today we're going to go American heroes, Major Charles E. Jaeger.
As a young fighter pilot in World War II, Chuck not only shot down a huge number of
enemy aircraft, but also successfully evaded the Nazis when he was shot down over occupied
France.
During his time on the run, Chuck helped the French resistance attack German troops, and
even won a medal for helping an American pilot cross the snowy Pyrenees
to reach safety in Spain.
Chuck was just that kind of hero.
And he didn't chill out during peacetime either.
He kept flying, securing his place in history
by traveling faster than the speed of sound
in a rocket-powered aircraft he named Glamorous Glennis,
in honor of his wife.
Other pilots had perished in their pursuit of this speed
record, but Chuck broke the sound barrier
with characteristic nonchalance.
He even failed to tell his team that he'd fallen from a horse
and broken several ribs just before his test flight.
He probably figured that they wouldn't
want to trust a guy who could barely raise his arms
to fly their expensive experimental aircraft.
But none of these stories explain why Chuck Yeager
is a hero to happiness experts like me.
That stems from an incident that took place later,
a couple of weeks before Christmas in 1953.
Chuck was now piloting an upgraded version of the glamorous Glennis,
the new X-1A.
The X-1A was built to travel more than twice the speed of sound.
Chuck was excited to try out the new aircraft,
especially since a pilot from the U.S. Navy had recently beaten his record.
Chuck was pretty eager to reclaim his crown as the fastest man alive.
Back then, no one really knew what would happen to an airplane or a human body when it reached
that velocity and height.
The forces Chuck was about to face were as unprecedented as they were dangerous.
So cut to December 12, 1953.
Yeager's 10th flight and the X-1A began routinely enough.
Chuck and the X-1A got carried high into the sky by a big bomber plane.
The X-1A was then dropped from the belly of the bomber, and Chuck ignited the experimental
rocket engine.
The X-1A flew upwards fast, but soon started kind of freaking out.
It was pitching and rolling and tumbling.
Chuck grappled with the controls inside the cockpit, but nothing the pilot did seemed
to stop the plane's violent descent.
And so the X-1A was now plummeting out of the sky,
while tossing its poor test pilot around like a ragdoll.
At some point, Jaeger was thrown violently into the cockpit's canopy.
He even cracked the plastic with his flight helmet.
All this goes to say, this was not a good situation.
In a matter of seconds, the experimental aircraft dropped more than six miles.
Even if Yeager had known how to stop the X-1A's rapid descent, he was two days to operate
the controls.
Was the plane rolling or spinning?
Chuck had no idea.
There was nothing he could do but surrender to the G-forces jostling him in his seat as the aircraft fell towards the barren Mojave Desert below.
Laurie, this is the kind of cliff hangout opening that my cautionary tales listeners
will be familiar with. A doomed plane and an equally doomed pilot hurtling towards Earth.
So what did Chuck Yeager do?
Nothing.
Nothing?
Well, mostly nothing.
Which is why happiness experts like me loved what happened next.
Chuck was known for his nerves of steel.
But this situation had him totally spooked.
He later said that if the X1A had been fitted with an ejection seat, he would have used
it.
But most experts say if he'd done that, there'd be no way he would have survived.
In the parlance of test pilots, he would have been committing suicide to save himself from
dying.
So, without any way to escape, Jaeger had two options.
Option one, he could do everything in his power to right his tumbling rocket ship.
To be fair, this was what Truck tried to do at the beginning.
But his attempts to use the controls didn't work.
At best, they did nothing, and they also may have made a bad situation even worse.
So once the plane's descent became too violent,
he was forced into option number two,
just do nothing, just ride it out.
And that is exactly what saved him.
When the X-1A hit about 25,000 feet, it finally steadied.
The aircraft was still spinning,
but it was the kind of spin that Yeager was familiar with. Once all the nightmarish
bucking and tumbling was over, the veteran test pilot was finally able to
pull up the nose of his craft.
If you listen to Yeager's cockpit recordings, his fear is very obvious, and his relief is palpable.
His fear is very obvious, and his relief is palpable.
He knew he was in trouble, but in the end, he was going to make it home.
The wild ride wasn't a total disaster. The X1A had topped out at Mach 2.44. And that
record was finally enough for Chuck. Boy, he told his team, I'm not going to do that
anymore.
Well, I'm not going to do that anymore.
Jäger walked away safely from the X1A and never flew a rocket plane again.
I love the story, Laurie,
and it's definitely a cautionary tale,
but what's the happiness moral of this anecdote?
Well, I first heard this story
from one of my favorite meditation teachers,
the psychologist Tara Brack.
She shares it as a cautionary tale,
but our usual need to constantly be in control
of every facet of our lives.
When we're faced with a problem,
most of us instinctively want to take action. We feel the need to do something, even in cases when we kind of know our actions
will be ineffective, or even make stuff worse. Tara says that in times like this, we need
to copy the great Chuck Yeager. We need to pause, take our hands off the controls, and
just let things be. This pause, Tara writes, gives us the possibility of a new choice.
Now sitting back isn't something that comes naturally to many of us. So let's have a think
about the ways in which it could actually be the key to performing better and feeling
happier. I'm struck by some of the cautionary tales that we've had over the years where
doing nothing is in fact precisely the right thing to do. There's
one on the subject of masterly inactivity, which features Helena Bonham Carter as the
formidable lady sail in the disastrous British army operations in Afghanistan in the 19th
century. This idea of masterly inactivity was raised and it applied not just to maybe the British should never
have invaded Afghanistan, which I think with hindsight is obvious, but also parenting.
Maybe we should do less parenting or medicine. Maybe doctors should be doing less, prescribing
fewer tests, prescribing fewer treatments. Even soccer goalkeepers are too committed
to being active when faced with
a penalty. In fact, they'd be better off if they stayed still.
Wait, wait, Tim. As you know, I'm an American. On behalf of my fellow Americans, can you
just explain what this penalty kick example is in a little bit more detail?
Sure. I mean, I understand that the joys of soccer are finding American shores these days,
but maybe not this particular study. I think there were
economists who studied that actually looked at what goalkeepers do when faced with a penalty kick.
Basically, in the penalty kick, the striker gets to try and put the ball in the net. They can boot
it to the left or they can boot it to the right or they can boot it straight down the middle.
and they can boot it to the left or they can boot it to the right or they can boot it straight down the middle and the goalkeeper doesn't have much time to react. And so the standard
procedure for a goalkeeper is just to guess. It's 50-50. Just dive to the right or dive
to the left and you've got a 50% chance of going the right way. Even if you do go the
right way, you might not save it. I mean, actually most penalties turn into goals. Usually the
keeper isn't able to save it, but there's a lot of pressure on the keeper to try. The goalkeeper will usually
leap off to the left or the right. If they leap in the wrong direction, well, no one
blames them for that. But actually, quite a lot of penalty kicks
go fairly close to where the goalkeeper originally was standing. They go right down the centre,
or near enough to the centre. And you can prove that if the goalkeeper had not dived either way, they probably would
have had a better chance of saving the penalty kick.
They would also have looked ridiculous if the kick had gone far to the left or far to
the right because they would have looked like they weren't even trying.
And so there's that pressure to act even when just waiting and standing still would have
been a better thing to do.
Yeah, but I think it's something that's really hard for our mind.
I mean, take the medical case you mentioned.
I've seen the importance of doing nothing in cases where friends of mine who've had
cancer have been advised, well, rather than do some surgery or rather than do some chemo,
let's just watch and wait.
I think this is what doctors often call
non-operative management or active surveillance,
which I think is a funny term,
this idea of active surveillance,
because it feels like there's nothing active about it,
it's complete inaction,
you're just kind of sitting there waiting.
And I think people don't like that.
I mean, some studies, especially for some cancer,
show that this can be really helpful
for dealing with a cancer, right?
Sometimes you go through chemo and surgery,
but there's a tumor that's gonna grow back anyway anyway. And so it was just like silly to take the risk of doing all that
surgery and chemo. But the idea of just sitting there and like seeing what your tumor does, it's
just an incredibly scary like situation for people who are facing it. People just want to do something,
even if it's futile, to feel like they're taking some kind of action rather than doing nothing.
Yeah, which I suppose is why that word active is so important. Active surveillance, the
idea that you are doing something. The challenge of course is to know whether active surveillance,
whatever it is, masterly inactivity, to know whether doing nothing is the right thing.
And for that you would need some kind of statistical evidence base, you'd need some kind of rigorous
experiment. But I know doctors are quite convinced that they are overprescribing too many tests,
too many treatments that are not necessary. And so the question there is, well, why do
they feel that that's the right thing to do? Or maybe they don't feel it's the right
thing to do. Why do they do it? And it is often a fear of being sued by a patient
or simply just trying to get rid of a patient who is pestering them and saying, I want you to do
something. Okay, fine. You want me to do something even though I shouldn't do anything. I'll give
you this drug or I'll prescribe this test and that'll help you to go away.
So it seems like we'd all be much happier, maybe even healthier if we could figure out
the importance of sometimes doing nothing. But
Tim, sometimes the best decision isn't just to pause and do nothing. Sometimes the best
thing we can do is to actively take something away. But it turns out that subtracting stuff
seems to be even harder for our lying minds to deal with. It's something that we're
very, very bad at.
We are indeed, and we'll learn more about that when this Cautionary Tales Happiness
Lab crossover episode returns after the break.
Welcome back to the Happiness Lab.
And welcome back to Cautionary Tales.
Wait, Tim, remind me, do you usually introduce a second historic story after the break in
your episodes?
Because if you do, I have yet another fun tale. One that's not about the advantage of doing nothing, but about the
power of taking stuff away.
I'm not going to stop you, Laurie. Go for it. Go ahead. How can I resist?
Well, story number two doesn't take us as far back as the 1950s. But it does involve
a clever strategy for operating yet another hard to deal with vehicle.
Ooh, ooh, ooh. Let me guess. Hard to deal with vehicles.
Combine harvesters.
No, giant robots that you get to sit on.
I don't know, tell me.
Actually the story involves a bike.
Like just a regular kid's bike.
Oh, okay.
Well, hopefully it's a good story.
Well the story begins with a guy by the name of Ryan McFarland.
Ryan came from a long line of motorsports junkies.
His grandfather was a race car engineer,
and daddy McFarland ran a motorcycle shop.
All this meant that Ryan spent his childhood
having fun with all kinds of dangerous wheeled vehicles.
He rode dirt bikes and played in go-karts
and raced stock cars.
Ryan was eventually able to translate his love
for all things wheels into a profitable engineering career.
He made a name for himself patenting both a better bike seat and a new wheelchair suspension system.
So you could imagine Ryan's delight when he finally became a dad himself.
Pretty much as soon as his son Bodie was out of the womb,
Ryan was ready to pass on the McFarland family love of wheels.
Bodie was two when he got his first cycle.
But riding a bike, Ryan quickly realized, is kind of hard for a toddler.
Ryan was passionate about getting Bodhi onto wheels as soon as possible. So he spent thousands
of dollars buying Bodhi the usual learner vehicles. Toddler tricycles, trainer bikes,
even a training wheel equipped motorcycle.
Wait, a training wheel equipped motorcycle? You're trying to convince me that that is a typical
learner vehicle? I'm not buying it. That seems like a terrible idea for a two year old.
I think it was, Tim. Basically nothing Ryan bought worked. Plus, none of them were all
that good at teaching a little kid the most important part of riding a bike, which is
the art of balancing it. You can't learn to equalize your weight on a bike with training
wheels because the wheels wind up doing all the balancing work.
And so Ryan decided to engineer a new kind of bike,
one that even a toddler like Bodhi could learn to balance.
And how did he do that?
Well, his solution was to start with a typical bike,
but rather than adding something new to the bike's design,
he chose to take something away.
He got rid of the pedals.
Ryan was the first to design what's now known
as a strider or balance bike.
Kids can easily get the bike moving
just by pushing their feet on the ground,
kinda like Fred Flintstone style.
And without pedals to worry about,
even a two-year-old could ride it.
On the strider, Bodhi was able to learn to steer and balance,
all the stuff he'd need when he graduated to a real bike,
or I guess a motorcycle. Ryan was able to learn to steer and balance, all the stuff he'd need when he graduated to a real bike, or I guess a motorcycle. Ryan was able to turn his idea not just into a
toy for Bodhi. His balanced bike turned into a global company, which has now sold millions
of pedal-less bikes in less than a decade.
I love this, Laurie. And as somebody who's written about the history of technology, I
feel obliged to point out that this is what bikes were originally like. They were sometimes called hobby horses or
other Germans had it. I think the Lauf machine, I forget exactly what it was. The dandy horse
was another thing they were called. Bikes originally didn't have pedals because the
whole idea of pedaling, you needed gears, you needed a chain. It was too difficult.
And so we had bikes like this all along and then somehow we forgot them and then Ryan
reinvented them for toddlers, which is brilliant. But I'm curious, why did you want to tell
me the story? What's it got to do with happiness?
Well, the real reason I wanted to mention Ryan's story is it involves a practice that's
super good for our happiness, but also one that's really hard for our minds to do. To
get his design right, Ryan had to take something away.
He had to subtract the petals.
And the research has shown that subtracting stuff is much harder than we think.
I first learned about Ryan's project in this book by Lydie Klotz.
He's a professor of engineering at the University of Virginia.
He's written this awesome book called Subtract, the Untapped Science of Less.
But he does all these experiments where he shows just how hard it is for adults to figure
out how to solve a problem that requires taking something away.
He does these fun studies with his college students where he shows them this kind of
Lego bridge type thing that's sort of uneven.
It's kind of about to collapse because it's got one Lego in the wrong spot.
And he asks subjects, do something to make this structure a little bit more stable. And so subjects have two choices. They could add a bunch of new blocks
so that this structure becomes more stable, or they could just take away the one stupid
block that's extra on one side. And so then all of a sudden the thing would balance better.
And what he finds is that even if you suggest to subjects like, hey, it's also possible
to take stuff away, subjects have a really hard time with this.
They're much more likely to add a bunch of stuff, which takes them more time than just
to take one thing away.
Lydie found that subjects even still do this when you charge for the amount of blocks they're
going to use.
So subjects now have to pay 10 cents for every extra block they put on.
And it's still really hard for them to figure out that they have to take some stuff away
to make this work best. I had the privilege of interviewing Lydie for the Financial Times. I read his book and
I found it really fascinating. When I first saw the work on Legos, originally the whole
idea was sparked because he noticed that his son just naturally pulled away the extra block.
So his son didn't seem to have a problem subtracting,
but it didn't occur to him to subtract. When I first saw it, I thought, yeah, well,
I mean, I like Lego, that's great, but is this really of practical significance? But then some of
the other experiments that Lydie had been doing with his co-authors were, I think, much more
obviously relevant to day-to-day life. For example, one of the ones he did was he got people to suggest improvements to a recipe
for soup. Here's a recipe for soup. How do you make it better? People would always suggest,
oh, well, you could add some cream or garlic or salt or whatever. They'd suggest adding
steps or adding ingredients. Very few people said, no, you need to take away this ingredient because it's going to swamp everything else. There seemed to be this inbuilt bias.
And even when he suggested cases where it was absolutely obvious that you should take
something away, people didn't. So for example, in one experiment, they showed people an itinerary
for a day in Washington, DC. I used to live in DC, it's a lovely city, there's
loads to do, but this itinerary was crazy. I think they had 24 different stops and they
would basically be going to a Library of Congress, 20 minutes there, get back in the coach, down
the mall to a museum, 20 minutes in the museum, get back in the coach, take you somewhere
else and you'd just go all over DC and try and see everything. It was clearly insane.
And they were given this itinerary and told, okay, how do you make it better? And the obvious
answer is take out some of the stops, give everything some room to breathe, less time
driving from one place to another, more time actually enjoying what you're seeing. And
people just didn't do it. They would rearrange the order of engagements. They'd maybe try
to make things a bit more efficient or more logical, but they did not remove stuff. Even when it
was clear that everything was just too much and subtraction was the only answer. So this
seems to be really quite a deep bias in the way we think.
And the travel example, I think, shows just how much it can affect our happiness when
we have too much stuff, when we don't realize the power of taking things away. I've been
on those vacations where it's like just too many things.
Just like, wait, if I just took out one or two of these and I could just sleep in an extra hour,
I could just take a moment to rest, I'd feel so much better.
But it's not just like ephemeral things like travel plans where we mess this up.
We also mess this up with the literal stuff that's inside our houses.
And Tim, I know this is something that you've actually written a book on,
the kind of striking way that our materialism is problematic for us.
And sometimes we don't subtract enough of our own stuff.
Yeah. I got involved in this by accident. So I wrote a book a few years ago called messy.
And it's kind of a messy book. It's about improvisation and jazz and filing cabinets
and conversations and all kinds of things. It's sort of a messy
book. And in many ways it's the book I'm most proud of.
But when I published this book, around about the same time, Marie Kondo's book, The Life-Changing
Magic of Tidying, was also out and was a huge bestseller. So people were always asking me
to talk about the contrast between my book and Marie
Kondo's book because I'm for mess and she's for tidy and you know. And actually I kept
saying I don't think, I mean I loved her book actually, I don't think there's as much of
a difference as you might think because really the point that she made in the life-changing
magic of tidying is you can't organize your way out of too much. You can only subtract
your way out of too much. You have to get rid of stuff. So in fact, her book is not
really about tidying. Her book is about minimalism. Her book is about subtraction. And I've got
absolutely no problem with that. Sometimes you need that space. And I was similarly sceptical
about organisational systems. I don't think organisational systems solve the fundamental problem of too much stuff going on. Yet we fool ourselves into
thinking that if only we did have the right hacks, if only we had the file of facts, or
if only we had the right software, then we could solve all the problems in our lives
by just getting organised. Sometimes, no. There's 24 hours in a day. There's only
so many rooms in your house. There's only so a day. There's only so many rooms in your house.
There's only so much time. There's only so much space. And I think a really fundamental
insight of economics, and people don't think of economics as offering wisdom for day to
day life, but I think it does. Really fundamental insight in economics is everything has an
opportunity cost. And what that means is everything you do, everything you buy, every hour you spend,
is getting in the way of something else.
It's something else you can't do,
it's some other way you can't spend that hour,
it's some other thing that you can't afford to buy
because you bought that first thing.
And when you see everything as potentially getting
in the way of everything else,
you start to realize, as Lydie Klotz says,
not only should you be subtracting
the bad stuff, sometimes you have to subtract the good stuff as well. Because subtracting
the good stuff makes space for more good stuff and to enjoy the good stuff that you have.
I think this is so important for myself in so many different ways. But this is also something
that I've seen in my students, right? They have these college students, they have these such like oversubscribed schedules,
like they just never have time to do anything.
And I think that's because they grew up in a generation where parents gave them so much
to do that they got used to not ever having time to do stuff.
I know you've talked a little bit about helicopter parenting.
This is something that we talk a lot about on the show.
But one way to describe helicopter parenting is the problem of not
subtracting enough, right?
You want your kids to, you know,
learn how to play soccer and you want your kids to get piano lessons and you
definitely need them to get a math tutor and an SAT tutor and all these things.
And so you pack as kids schedule to the point that they have no time for rest,
no time for play, no time for being social with kids their age. And the right solution isn't to give them more tutoring,
it's to just subtract stuff.
I think what happens is that parents have kids' schedules
that are just really oversubscribed,
and then they get worried of like,
oh, well, he doesn't have time for play,
he doesn't have time for friends,
so I'll just add in a play date,
and I'll squeeze that into all the other stuff
that kids have to do.
But this overscheduling the research shows makes kids like way more anxious, anxiety
disorders are going up.
Kids will sometimes report sometimes like we very busy adults do that they have no time
that they feel overwhelmed by their schedule.
When it also feels like everyone would just be much happier, and probably everybody would
perform more successfully if we could just take a bunch of stuff out of kids' schedules.
Yeah. And I think an important thing to underline, we kind of already said it, but let's say
it again, because we're adding, not subtracting, as I always do, is there's nothing wrong with
any of this stuff. There's nothing wrong with having a math tutor. There's nothing wrong
with learning an instrument. There's nothing wrong with learning a sport. It's all good.
It's just there's a limit. And sometimes we like
to tell ourselves, oh, if we just get rid of all the wasted time, if we get rid of all
the bad stuff, then we'll have time to focus on what really matters. But actually, no,
sometimes you have to get rid of stuff that you really do want to do, that stuff that
is worth doing, because you can't do everything. And it's painful to face up to that.
So the question is, why don't we follow this idea
of less is more?
Why is it something that's so hard for our minds?
We'll learn some ways that we can all do this better
when the Cautionary Tales Happiness Lab crossover
gets back from the rake.
Welcome back to the Cautionary Tales
Happiness Lab crossover. So Tim, before we left, we were talking about ways that we can make subtraction a little
bit more obvious for our lying minds.
And one of the ways that occurs is when, sadly, there's nothing we can do but subtract.
I know these are cases that you've talked about on cautionary tales before.
So maybe share one of these stories where people can actually subtract, but only when
they're kind of forced into a corner and they have to.
Yes, the example that has haunted me ever since I heard it was Keith Jarrett, the great
jazz pianist, and his attempt to play a solo piano concert in the great German city of
Cologne. And that particular That particular concert was the largest concert
that Jarrett had ever played solo. He was still quite a young man. I think he was still
in his twenties. There was a mix-up at the opera house. The promoter was very young.
She was a teenage girl called Vera Brandes. The opera house between them had not got a
good piano on stage for Keith. He'd requested a particular piano, a Bösendorfer
Imperial, he's a real perfectionist, and instead they'd looked around for a Bösendorfer
piano and they'd found this beaten up rehearsal model. Not a proper grand piano, so not big
enough, but also in really bad condition, out of tune, pedal sticking, all kinds of
problems. And Jarrett basically said, look, I can't play this. If you can't
get a new piano I won't play. And he left. But it turns out they couldn't get a new
piano and there wasn't enough time and Jarrett eventually realised that if he didn't play
then this poor girl who was promoting basically her first concert was going to be torn apart
by this crowd of angry German jazz fans who would show up. It was a late night concert, it was 11.30,
probably had a few beers. They're gonna show up at this concert and there'll be
no concert, there'll be no Keith Jarrett. So Jarrett decided, okay I have to do it,
I have to play this thing. And so he walks out on stage in front of this
packed auditorium, 1400 people, sits down to play this piano that he knows is
unplayable and
It is the concert of a lifetime. It is his most successful ever recording and
Because of the manifest limitations of the piano. He was forced into playing what was basically a much simpler
Melody a much simpler approach to improvised jazz than he would normally use. He was using a restricted
number of keys, he was avoiding certain areas of the keyboard, he was keeping it quite simple
and rhythmic. The point is, he could have done that on any piano, and yet he didn't
because it never occurred to him. He always wanted to use the full range of what was available.
And it was only when all of those options were cut off and he was absolutely backed into this corner
that he discovered this simple style, which continues to be his most loved work. And I
think that's just an insight into the way that we don't do it unless we're forced to.
We often need this disruption. We need this problem to occur before we find a new solution,
a new way of solving our problems. And that new solution in this case, and in many cases,
actually involves doing less than we've done before.
And I think this is one of the strategies that Lydie Klotz mentions in his book, right?
Which is to pretend that you're forced into this.
Like he suggests in a business meeting,
when you're trying to figure out some problem,
to just have somebody on the team say,
okay, what if we were forced to take something away?
What if we were unable to add something, if we were forced to take something away?
What if we were unable to add something
and we just had to take something out?
What would we take out, right?
That kind of thought exercise winds up putting you
in the simulated situation where maybe you can't add anything else,
you've got to take something away.
What would be the one thing you take away?
And the experiment suggests,
while it doesn't come to our mind naturally,
when you kind of strong arm people and say,
no, no, you have to pick something to take away,
what would that be?
All of a sudden the strategies can start
seeming a little bit more obvious.
So that's kind of one of my favorite ones
is to ask this question,
okay, if I was forced to take one thing away,
what would that be?
It's helped me in my schedule immensely, right?
Where I'm looking at the month ahead and I'm like,
there are just too many trips.
Like I just can't fit all this travel in.
Sometimes I ask myself, okay, if I had to take one away, like if, you know, I don't
know, some huge deity came down, it was like, no, you're this kind of schedule
monster, like you have to take one thing out of there, what would it be? Usually I
have an obvious answer. I'm like, well, I didn't want to do that trip, that's the
one that's kind of least interesting to me or maybe the least valuable, and that
can kind of force you to realize like, oh wait, maybe I can just take that one out.
You don't need the mean schedule monster to show up to kind of force you to
take something out. You can make that decision for yourself.
Yeah. I mean, it reminds me, we often see politicians saying, oh, we're going to have
a rule that if you introduce some new regulation, you're not allowed to do that unless you cancel
an old regulation, a kind of one in one out. Or or sometimes it's one-in-two-out. You have
to cancel more regulations than you had. To some extent, it's a bit silly. I used to
long, long, long, long time ago, I used to work in regulatory reform at the World Bank. We used
to try to measure the burden of different business regulations around the world. Fascinating work.
We'd try to be quite sophisticated and try to produce all these comparisons. One country could
say,
well, this is the regulations for setting up a business in this country. But if you're
an entrepreneur in the neighbouring country, it doesn't take you a year to set up a business.
It takes you seven days. So why is that? What are the stages that take so long in one country
and that don't exist in another country? That's really insightful, I think, and informative.
But sometimes just that simple rule is,
hey, you've got to remove a regulation,
figure out what it is.
Sometimes that's enough. That'll do the job.
Another thing that does the job is really trying to harness your inner economist
and to really think about what those active opportunity costs are,
like to really be mindful of the other kinds of things you could be doing
if you were able to subtract something.
And one of my favorite strategies for that I first learned about in Hal Hirschfeld's
great book about our time biases.
He talks about what economists and psychologists have referred to as the yes-dam effect and
how to deal with it.
And so the yes-dam effect is probably something that will be familiar to many of our listeners.
Somebody says, hey, do you want to do this presentation?
Or hey, do you want to go to this kind of not very interesting dinner party? Or hey, do you want to sign up something in your schedule?
And you feel kind of bad. So you're like, yes. Then weeks later, that project or that
dinner party comes up. And that's where you say, damn. And so that's the yes, damn effect.
You say yes to something, time passes, and then you see it in your calendar and you're
like, damn, as a how do we deal with this? Yeah, I mean, that's very familiar. I know that experience.
It's not unique to me.
Yeah, my general kind of heuristic is I should just say no to more things than I think I
should and over experience you learn it, but then, you know, it's never entirely successful.
So is there a trick that you recommend to get more out of this?
Yes, and the trick is what's known as the no-ye effect,
where you kind of do the same thing, except you start by saying no,
and then you experience the consequences later on of what that feels like.
So let's kind of play this out.
Laurie, do you want to do some project?
You know, it's do this date.
I say no, definitely don't want to do that.
But I don't stop there.
I record the fact that I was asked to do this.
And so I go to that date in my calendar when that project I just said no to would have
been due, and I write in, hey, Laura, you didn't have to do the project this day.
And then you get to that date in the calendar and you realize, oh my gosh, my day would
have been so much worse if I had that huge project to do.
And then you have the experience of yay.
And so this is the no yay effect.
And the reason I love it so much is it gives you these kind of periodic reminders of the fact that saying no
had a reward, right?
Like you are training your brain to notice that no doesn't just kind of feel yucky in the moment because I hate saying no to
stuff. I don't like the feeling of like, oh, this person wanted me to do it. I feel kind of bad.
I feel kind of guilty.
You're kind of giving yourself the opposite emotional reaction when that date of the thing finally comes up, where
you get the moment to remember, oh my gosh, I just saved myself this time. I'm so kind
of proud of myself and happy. And so the no yay effect has been really powerful for me
because it's helped me like remember how happy I am that I didn't sign up for something in
the first place.
I really like that, Laurie. It's very, It's very clever. I actually have an even simpler hack that
I use all the time. So this works if there's someone else to whom you're accountable, if
you have a spouse, for example. And this, just going back to that original insight about
opportunity cost, like everything you say yes to is getting in the way of something
else. And flip that around. Everything you say no to, every time you're yes to is getting in the way of something else. And flip that around. Everything
you say no to, every time you're invited to some commitment, every time you say no to that, you're
saying yes to something else. So the way I phrase it is, if I say no to some trip, some dinner,
some commitment, if I say no to that, I'm also saying yes to my family. I'm going to be at home,
I'm going to be spending time with my wife and kids. But I don't just tell myself that, I tell my wife that. And when I am replying to the email, because it's
always an email, when I'm replying to the email saying, this is really kind, but I'm afraid I
can't do it, I just blind copy my wife. And it's like a little note to her, look at what I just
said no to because I'm saying yes to you. And it just makes it much more positive to me, slightly fills my wife's inbox with my refused invitations.
But I think that overall she appreciates that visibility into the decisions I'm having to
make every day and saying, I'm not going to do this. I have something more important waiting
for me at home.
I bet that increases marital satisfaction in a bunch of different ways. I might have
to do this. My poor husband's inbox is going to implode with all the things I'm saying no to.
But the cool thing is that there are these ways that we can kind of bring subtraction
to the forefront.
It doesn't come naturally, but like with a little bit of extra work, scribbling things
in the calendar, an extra BCC on the email, we can kind of bring subtraction to light
and maybe that will make us a little bit happier.
Tim, thank you so much for joining me on the Happiness Lab.
Well, it's been a pleasure, Laurie. Thank you for joining me on Cautionary Tales. Dr.
Laurie Santos, as you know, is the host of the Happiness Lab.
And Tim Harford, as you know, hosts Cautionary Tales. Both podcasts are productions of Pushkin
Industries and are available wherever you get your podcasts.
Now this is the last of our planned crossover episodes,
but it isn't the final time that we're
going to be collaborating.
On March the 20th, Laurie and I are
going to be teaming up for a special show dedicated
to World Happiness Day.
Yes, Tim will be joining me for a chat
alongside our fellow Pushkin podcast hosts, Maya Shankar
and Malcolm Gladwell, where we'll all
be considering ideas for making the world a slightly happier place.
And we hope to see you back then.