Chief Change Officer - Career Math 101: Erica Sosna’s Formula for Bouncing Back – Part One

Episode Date: February 1, 2025

Life’s Toughest Recalculations. Part One. Erica Sosna, author of The Career Equation, knows a thing or two about career pivots—but 2022 threw her a plot twist she never saw coming. An accident lef...t her paralyzed, forcing her to relearn not just how to walk but how to rebuild her life and business from the ground up. Two years later, she’s standing tall—literally and figuratively—proving that resilience isn’t just a mindset, it’s a full-body workout. Key Highlights of Our Interview: Two Jobs, Two Failures: A Gut Check Moment “After two roles that didn’t work out as planned, I hit a crossroads. I took a step back and asked: am I in the right place? I needed to rethink my priorities, work style, and the kind of organization that would truly support me.” The School of Hard Knocks: Rejections and Redirections “Returning to the corporate world after running my own social enterprise was unexpectedly tough. My CV was different, unconventional, and people didn’t trust me to hold down a job. It took resilience to find an organization that valued my unique experience.” Shifting Gears: When Your Work Becomes Your Solace “Returning to my consultancy after a year’s absence was grounding. My work has always been my passion, but after such a physically uncontrollable experience, the familiar structure felt like a comfort. It also became a chance to rethink: How could I reach more people, make a bigger impact? And so, the podcast was born.” A Balancing Act: Rediscovering Purpose in a Three-Day Week "Managing a business on a three-day week, while also recovering from a spinal cord injury and parenting, meant redefining success. I’ve refocused on what truly matters, aligning my time with my gifts and refining how I reach people. It’s been a balance of impact and sustainability.” Connect with us: Host: Vince Chan | Guest: Erica Sosna Chief Change Officer: Make Change Ambitiously. Experiential Human Intelligence for Growth Progressives Global Top 2.5% Podcast on Listen Notes World's #1 Career Podcast on Apple Top 1: US, CA, MX, IE, HU, AT, CH, FI 5 Million+ Downloads 80+ Countries

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Starting point is 00:00:00 Hi everyone, welcome to our show, Chief Change Officer. I'm Vince Chen, your ambitious human host. Our show is a modernist community for change progressives in organizational and human transformation from around the world. Today I'm speaking with Erika Sosner, a fellow podcast host and the author of The Career Equation, who, like me, is passionate about careers. But what makes Erica's story unique is her remarkable journey of resilience, purpose, and transformation. In 2022, a life-changing accident left her paralyzed. Facing months of recovery through immense pain and uncertainty, Erica fought her way back.
Starting point is 00:01:30 Back to walking, back to work, and back to a renewed mission. After a year away from her consultancy, Erica returned with fresh purpose, balancing her career on a three-day work week, launching the podcast, and expanding her reach to create a bigger impact. Today, part one, Eriklla shares her career journey, the twists and the turns, and the accident that changed everything. Then in Part 2, airing tomorrow, she will share the hard-earned wisdom she gained from overcoming paralysis, starting a new chapter, shaping a path to personal and professional growth.
Starting point is 00:02:34 Erica will also dive into the career equation she created and how we can all work towards becoming better versions of ourselves in our careers. Good afternoon, Erica. Welcome to our show. Welcome to Chief Change Officer. Thank you so much, friends. I'm delighted to be here. Erica is also a podcast host and she covers careers. So does that make us competitors? I don't think so. I see it more like we are part of this big circle. A world where so many people are focused on the future, their life, and their career.
Starting point is 00:03:29 I think we're both contributing to something bigger by sharing insights, lessons, and experiences in a human, direct way. Hopefully, this helps someone get inspired or maybe even get unstuck. So Erica, let's start with you. Tell us a bit about yourself, your story, and your experience before we drill down into your insights. The show events and it's exciting to be in a careers community with you. That's how I describe that I think. So I'm Erica Sosner. I'm the creator of a model called
Starting point is 00:04:14 the Career Equation and a book and a podcast by the same title. I've made it my life's work really over the last 20 years to help people connect their insides, what matters to them, what's important to them, the skills and talents that they're born with their outsides, how they spend time, how they make money, how they create value for themselves and for other people, and how they learn to really enjoy their lives. So I guess on a sort of very simple level, I'm a careers thought leader. I've been a career coach for over 20 years and have coached thousands of people all over the world, all sorts of industries, all sorts of ages and stages to use the career equation
Starting point is 00:04:56 to get super precise about what they want out of work and to make a plan to get towards that and really align that. I also own a careers consultancy that does the same work but within organisations, so helping the employer and the employee to really align around co-designing a career path that works for the person in front of them and is a win for both sides. And I guess I became interested in this, of course, because of my own career adventures and explorations. When I left university, I joined the civil service, the FASTream, which is the graduate
Starting point is 00:05:33 program here in the UK for working with the government. It's actually the most competitive graduate scheme in the UK. And so when I got a place on it, I thought I really ought to accept it. But spending time just in the sort of recruitment process and the M-Office environments told my gut that I probably wasn't going to find a home there. But I had that tension between, hang on a minute, I've got this really prestigious job opportunity and no plan B. And my gut feelings that perhaps the environment and the pace of the place hang on a minute, I've got this really prestigious job opportunity and no Plan B.
Starting point is 00:06:10 And I got feelings that perhaps the environment and the pace of the place that I was proposing to make my career in wasn't going to be a fit. And indeed it wasn't a fit. And so that experience made me very curious about what is it that makes work for people? How do I get underneath what's thriving looks and feels like? I began a quest and exploration around this that took me into the personal development works, the human potential world, the personal transformation field,
Starting point is 00:06:36 including training as a coach over 20 years ago now, and simultaneously training as a biographical storyteller. I think that actually my insights and experiences about how to extract the best stories from people and how to really understand the character at the heart of each biographical story has really informed the practice and the work that I do now. I fundamentally work with people's narrative,
Starting point is 00:07:04 helping them to understand who they are at heart, and then the direction that character, the hero in their story themselves, wants to take and how perhaps some of the pieces of their previous history now make more sense looking through the lens of the career equation. I think most of all, whether it comes to people moving from public to private sector, working for themselves who are being employed, from moving across industries, perhaps setting up their own business,
Starting point is 00:07:37 whatever transformation they want to make, I've worked with somebody to make that transformation. Quite often, I've done that transformation myself. I've had a lot of iterations and explorations with form in career. So I'm very excited to have a conversation with you today about those transitions and transformations and about how your audience can use the career equation and perhaps some of my experience and stories to help them to make
Starting point is 00:08:03 the transitions that are most meaningful for them and to find their thriving zone at work. Transitions, there's so many kinds. We all kind of think of transition as just changing jobs but it's more than that. It's not just jumping from Google to Microsoft in the same industry. Sometimes it's moving to a totally different industry, or even changing countries, cities, and life itself. Erica, in your journey so far, if I were to ask about how you've navigated and managed your own transitions, could you share a couple of stories, maybe one related to your own career and one
Starting point is 00:08:58 to your personal life? I think it would give us a deeper understanding of your experience and why you are so well equipped to help others through the career equation which you created. So in my 20s, I set up a social enterprise that was a kind of precursor for the work that I do now with the career equation. It was called the Life Project. And the Life Project was all about how do I take the insights and the self-knowledge that comes from personal development work and help people under the age of 25 to have that curriculum so that they know how to make the most of the world of work. How to take, for example, your knowledge that you like maths or history at school and go, where might I find a use for that or a home for those skills in the changing world of work. And I really enjoyed that work.
Starting point is 00:10:07 I didn't make much money from it. It was the first business that I'd run. It was in the social realms. Money was always tight with clients. But it was a wonderful opportunity to immerse myself in a research and development phase to find what worked and to find programs and tools that were really going to change people's lives and transform the education space because most of us fell into careers rather
Starting point is 00:10:31 than chose them. There's no set curriculum about how to discover your skills and how to spend your lifetime usefully, which is mad really because we spend up to 80,000 hours at work. So I love that work very much, and I got the opportunity to work with many universities, Oxford, Cambridge, Manchester, Sussex. I went to Berkeley and California and did some work there. I worked in India and Australia, all kinds of places, bringing what became the career equation, bringing that toolkit to a really wide variety of individuals under 25
Starting point is 00:11:07 and those who work with them. But then the government changed here in the UK and that had a lot of upheaval around the budgets that my clients worked with. And suddenly it was a very difficult situation for many social impact and not-for-profit organizations. So I decided that I needed to move back into the world of kind of corporate leadership, management and training and to see where my skill set might find a home. And at that time, people were quite prejudiced if you had been self-employed or run your
Starting point is 00:11:41 own thing. They really didn't think that you could hold down a job. And so I got a lot of rejections just on that basis. I had an interesting CV. I'd done some significant things. But people just didn't trust me to hold down a job. And that was very discouraging. So I really had to work hard to parlay who I was
Starting point is 00:12:01 and what I'd done to even get a chance to talk at interview about how I might be a valuable addition. But eventually I did get a number of job offers. I took a role in a consultancy. It was very exciting to be there. It was a small consultancy, very dynamic, but leadership work was quite a sort of minority share of what they did. And very quickly it became clear that there was a bit of a conflict of what they did. And very quickly, it became clear that there was a bit of a conflict between what they thought the job was going to be and the actual opportunities to do that job once I was in house. And long story short, after six months, they decided not to renew my probation, which was devastating. I'd gone through life being
Starting point is 00:12:42 an A student and having all these ambitious, prestigious jobs and making things happen. And then I got this very loud resounding like that was very discouraging. And I hadn't done what I wanted to do, which was recommence my career within the leadership realm. So I went into the pool again, I went into the market again. And I was in a number of discussions, but one organization was particularly pushy and they wanted to create a role for me that sounded very exciting.
Starting point is 00:13:11 I went to the interview and my gut sense was, this place is chaotic. I'm not sure. But I ignored that gut sense and I took the job and it was quite an experience. And because of my previous role, I really didn't want to let myself or them down. So I worked like a doc. I was doing 60, 70 hour weeks every week. The CEO had put me on a project that was in addition to my job, that was actually another full-time job and I was really
Starting point is 00:13:43 working like three full-time jobs until we got to a point where I just couldn't, I couldn't continue for a variety of reasons, based on health, but also just practically speaking, it was impossible to keep up is what they were asking me. So here I was with two failures under my belt. That was how I read it. Two, two failures. And that really caused me that summer to stop and think. And I was actually in the process of writing my first book that summer, What Became Your
Starting point is 00:14:11 Life Plan. And it really caused me to go, can I just apply my own model and thinking to what's going on here? To really make sure that this third time I make the right choice. And some things that I really noticed were I needed to be in an organization that just did leadership and management. That wasn't a bolt on or an add on or a hundred other things that they did. That they understood what I had to bring. That was the first thing. The second thing was I definitely wasn't up for the daily commute.
Starting point is 00:14:42 I'd actually been working virtually since 2002 and this was now 2012, 2013. And I realized that, yeah, I needed work that was flexible and respected my autonomy and energy levels and trusted me. And I think the third thing was that I wanted to be part of something small. I learned from previous incarnations that was really happiest in a small firm in a small team. And so when I went out there the third time, I joined a consultancy called Blessing White, which was an employee engagement and leadership consultancy, worked virtually, really specialized, had deep expertise and had a wonderful time, a very successful track record of some great
Starting point is 00:15:21 global rollouts with people like HSBC and Bristol Myer Squibb and some really significant global projects. I got the scalps on my belt, if you like. But that was the big learning that taking that time out, it's not just about sending out a million CVs or hitting apply on LinkedIn jobs, it's really about taking that time out to think about what is my unique design, what environments help or hinder me, what keeps me well, where's my zone of genius,
Starting point is 00:15:52 and making sure that you discern all of that before you jump into a role. I think that was really foundational to the work that I do now and my understanding and empathy and relatability for other people who are making fairly big transitions. I totally relate to your story. Before I launched this podcast, I also faced setbacks and failures that took a lot of reflection to walk through. Like you said, it was devastating when it happened. But once I worked through those feelings, it became an opportunity to
Starting point is 00:16:39 look inward, to be honest with yourselves, and eventually grow out of it. Those setbacks ended up leading to new insights, to new heights, knowing what I can and cannot do, what I can't accept, and what really works for me and what's worth pursuing. That clarity can be powerful, almost like a reckoning, and turn tough moments into real growth opportunities. So I love hearing about how career transitions shaped you. And you also mentioned that you've been through personal events, live events that bore an other layer of challenge and insight.
Starting point is 00:17:39 Would you mind sharing more about those experiences? Yeah, of course. Happy to. I'd been running this consultancy for about four years, and I had a little boy, so I can still have a little boy, he was two then. At the end of the year in 2022,
Starting point is 00:18:03 I was out driving in the snow, and my car couldn't get any further. It stalled on a hill and I went to get out the car to get to a place of safety and walk home and a motorist hit me and dragged me under his car. I was paralysed from the waist down. I had emergency surgery to try to save my mobility. I was subsequently in hospital for just shy of five months, having broken 15 bones, but most seriously, my spine, and therefore damaged my spinal cord. Over the last 20 months,
Starting point is 00:18:43 I needed to learn to walk again, to literally get back on my feet. And I consider myself very fortunate. I know that sounds weird, but I feel very fortunate because I was able to do that. For many people with spinal cord injuries, the injury is complete. That means that it doesn't matter how hard you
Starting point is 00:19:05 work to rehabilitate, the connection is gone. Whereas for me, the connections were severely damaged, but there was an opportunity to grow and restore them. But that meant almost a year away from my business, away from my team, a year in which it was very difficult to even be strong enough to sit up, let alone carry my child or chase him anywhere. All of those things were just impossible. And really a lot of pain, a lot of discomfort, a lot of uncertainty. And I only came back to work in, I think, October 2020. And it's been really interesting to see where work's place is for me.
Starting point is 00:19:49 Of course, I couldn't really do the work I did if I didn't love it. It wouldn't be fair to be advising other people on their careers and their career management if I didn't love what I do. So in many ways, coming back to work was a real solace. It was somewhere I was confident, somewhere that I was comfortable, somewhere that I was known and respected, somewhere where things were controllable. Having had a physical injury and the recovery from that being so uncontrollable and my body in many ways becoming very uncontrollable in ways that I hadn't expected that were very
Starting point is 00:20:23 uncomfortable or very embarrassing, were very difficult. But it's also caused quite a lot of reflection about, life is short and time is precious, time is short and life is precious. Am I making the maximum impact that I could do with my work, which is all about helping people to celebrate their spirits, their capability, their potential, and to live lives that feel worthwhile to them and have a positive impact. And so what it prompted me, that's actually how the podcast came about, because I realized that the consultants here had primarily been working with other businesses and that it had been a while
Starting point is 00:21:02 since I had been able to speak freely and openly with the public about their careers, about the direction they wanted to take. And that the podcast was a great opportunity to be able to have that conversation with a lot more people on a different kind of platform. And also over the years, ever since I was a kid, I had loved Oprah Winfrey. I loved the idea of broadcasting and kind of education in the transformation realm. And podcasting seemed a really natural way to be able to do that. Alongside it really being a struggle to get the business back on an even keel, the team
Starting point is 00:21:41 were amazing at keeping things going, but you need to always be growing if you're in the consultancy area. That was really, it's been a really hard year on the business development front. The podcast gave me an opportunity to do business development, but in a really much more joyful way and with an opportunity to touch more people and to have more fun in a way that I had always wanted to do in my career, which was this kind of educative broadcasting. I say in my sort of career philosophy that a career is a series of choices where we explore how do I align my gifts with how I spend time and make money.
Starting point is 00:22:20 And that's sort of tightrope of first of all knowing what your gifts are and knowing what gives you joy, because that can evolve and change as your life evolves and changes as your priorities evolve and change. And then how do I spend my time consciously around that in a way that generates value and success for myself and other people? That's a kind of constant adjustment. It's a constant tightrope walk of teasing out,
Starting point is 00:22:44 how do I stay on course with that? And I think for me, it's a constant tightrope walk of teasing out how do I stay on course with that. And I think for me, it became clear that my work is still my work, the subject matter still really works for me, I still love it. But perhaps the way in which I was transmitting it needed to shift or I wanted to add something to that. And that also returning to a three-day week, so I run a business on a three-day week, was definitely all that I wanted to do, given that the job of rehabilitating my spinal cord injury is really a kind of a lifetime's work, and the job of being a good parent is also a lifetime's work.
Starting point is 00:23:17 And just in terms of what was realistic in slicing the pie of my life, that was going to be the time that I had available. Yeah, it's been an opportunity really to fine tune what really matters to me. And also to really get a sense of how exceptional, I'm gonna use that word even though I feel a bit shy about it, how exceptional I can be when I'm up against it. Because in the last two years, I have gone from completely paralysed to walking again. I have rebuilt a business and launched a podcast. I have been a great parent in spite of all of those challenges and obstacles.
Starting point is 00:24:03 So it really has caught me a lot of good things about myself. It's really shown me a lot of good things about myself. And it's been interesting to see how inspiring and empowering that has been for other people to witness as well. It wasn't really something I expected, but the outpouring of generosity and support and encouragement and positive feedback has also been really an exceptional experience. It really taught me a lot about who I am and the impact
Starting point is 00:24:32 I have in the world in a way that's been very moving. Just now, Erica shared her career journey, the twists, the turns, and the accident that changed everything. Tomorrow, in part 2, she will share the hard-earned wisdom she gained from overcoming paralysis, starting a new chapter, shaping a path to personal and professional growth. Erica will also dive into the career equation she created and tell us how we can all work towards becoming better versions of ourselves in our career. Come back and join us tomorrow. Thank you so much for joining us today. If you like what you heard, don't forget, subscribe to our show,
Starting point is 00:25:40 leave us top-rated reviews, check out our website, and follow me on social media. I'm Vince Chen, your ambitious human host. Until next time, take care.

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