Chief Change Officer - Colin Savage: Change Junkie on a Global Tour—Swapping Comfort for Chaos – Part One
Episode Date: February 10, 2025Part One. Change isn’t just a phase for Colin Savage—it’s his entire identity. In this three-part series, we explore how he went from chasing change to mastering it. With experience spanning sev...en countries, seven secondments, and projects in over 70 nations, Colin knows what it takes to adapt, reinvent, and thrive. In this episode, Colin challenges the idea of lifelong learning (spoiler: he thinks it’s outdated) and makes the case for skill stacking instead. And before we wrap, we’ll dive into AI, human intelligence, and why everyone needs a personal AI strategy. Get ready—this episode moves fast, just like Colin’s career! Key Highlights of Our Interview: Chasing Novelty vs. Finding Purpose “It’s easy to leap into new opportunities just because they look exciting. But what’s the endgame? Without a deeper reason or plan, chasing novelty can leave you with unfinished experiences and a string of ‘almost-there’ moments. Purpose turns adventures into meaningful chapters.” Addicted to Change: Thrill or Trap? “Addiction to novelty isn’t inherently bad—it pushes boundaries and opens up opportunities. But unbridled chasing without reflection or completion risks shallow experiences. The key? Balancing the thrill of change with the discipline to extract value from every leap.” Change as a Tool, Not a Fix “Change for the sake of novelty often leads to dissatisfaction. Instead, approach change as a tool for growth, not a quick fix. Thoughtfully evaluate your motives, assess your readiness, and embrace change as a means to align with your purpose—not as an escape from discomfort.” Japan: A Surprising Example of Measured Change “Even in traditionally conservative cultures, like Japan’s life insurance industry, meaningful change can thrive. Success here came not from disruption but from careful planning, patience, and conversations that built consensus. Change, when handled thoughtfully, can flourish even in the most traditional environments.” _________________________ Connect with us: Host: Vince Chan | Guest: Colin Savage --Chief Change Officer-- Outgrow Yourself. Make Change Ambitiously. The Global Go-To-Source of Organic Human Intelligence for Growth Progressives, Visionary Underdogs, Transformation Gurus & Bold Hearts. Global Top 3% Podcast on Listen Notes. Top 20 US Business Podcast on Apple. Top 1 US Careers Podcast on Apple. 5+ Million All-Time Downloads. Reaching 80+ Countries Daily. >>>100,000+ subscribers are outgrowing. Are you in?
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Hi everyone, welcome to our show, Chief Change Officer.
I'm Vince Chen, your ambitious human host. Our show is a modernist community for change progressives in organizational and human transformation
from around the world.
This is a three-part series with Colin Selvidge. In part one, the first episode will dive into Colin's fascinating journey as a self-proclaimed
change addict turned change guru.
Colin's career spans continents, cultures, and industries, seven countries lived in, seven more seconded to, and projects
in over 70 nations.
From organizational transformation to personal reinvention, he has mastered the art of embracing
change and applying those lessons to life.
In this conversation, Cullen impacts his unique perspective on change.
How throwing himself into the unknown led to unparalleled growth and insight. From leaving Canada with nothing but a suitcase and ambition,
to navigating industries from telecommunications to financial services, Colin shares how the
constant evolution around him became his greatest teacher. In the next episodes, we'll explore the learning required for transformation, why Colin believes
lifelong learning is outdated and skills-decking is the future.
And finally, in part 3, we'll tackle AI, human intelligence, and why every one of us needs
a personal AI strategy.
Buckle up, this one is a ride.
Collins, finally I got you to my show!
Welcome to Chief Change Officer. Good morning to you.
Thank you so much for having me, Vincent.
Good morning, good afternoon, good evening, everyone.
Colin is from Canada, the Big North, a very cold place.
I used to live in Toronto myself.
Colin is in another province, or in America, we call it a state.
So Colin, let's start with your story.
Who are you, what you're doing now,
but also what did you do in the past?
Your past, your journey, and your history.
Fantastic, thank you Vince, happy to hear.
So I'm Colin, as you introduced Colin Babbage.
I am hailing today from the Queen City, which was Regina, Saskatchewan, Canada.
So I was born and raised here. I lived here until I was probably just out of university and then I left and lived overseas for 20 years. a year. That really isn't that uncommon. During the early 90s in Gatchawin, a lot of people looked
for opportunities elsewhere. And even if I look at sort of my high school graduating class,
we're in 60-70% of them stayed in the city and went to our local university. Another chunk maybe
went to a university nearby or in their
neighboring province and a very small bit even left and moved elsewhere in Canada,
like she mentioned Ontario. But very few people went further than that. I finished
university armed with a great liberal arts degree and a degree in English
literature, which obviously at the time when everybody was banging down my door to
give me a draw.
But I needed to go, I needed to go somewhere else.
So I left with that degree and with some other experience and decided to test Asia.
There's a long story and it's all through my LinkedIn profile, people can read it,
but I managed to, over the 20 years, build up what I call 7-7-70.
So I lived in seven countries, I was seconded to seven others,
and I worked in Project 70 Nation throughout the world.
I put it up and make it simple for others to follow.
There's three threads that go through my background.
One of them was academics and education.
I was heavily involved in my own academic.
I studied for three master's degrees in various areas.
I worked as a lecturer in universities and countries across Southeast Asia
and where I spent almost nine years.
Then there was more of a business thread which involved business development, marketing,
market research in a number of industries, which all, looking back, link a little bit
to each other, but at times were also like friends.
Particularly because they also not include just all over the private sector, but also
working with government and governments across different countries they lived in.
And then finally, the other thread would probably be something where I would think,
and it's more aligned with this podcast, almost directly, is strategy and change.
While I'm working in industries or moving from one to the other,
I noticed that things were evolving. An example would be I spent time leading a team of analysts out of London in the UK that
focused on telecommunications across the United States.
So a team of 40 people, they were all dedicated and focused on individual countries or markets,
and they were all coming back to me with similar but also at times very different
analysis of how those markets are changing data was becoming part of what you could put on your
mobile phone or you could start searching the internet and this led me into financial services
where while i was with quite a traditional japanese major like insurer, there was FinTech visible.
And FinTech led to things like RegTech, where we're doing regulation.
Through all of these different evolutions and changes, there were little things that
led me from one to the other, but also I'm really honest to say that a little bit of
looking in the rear view mirror and seeing it afterwards.
At the time it was just a lot of change.
And I know today, Vince, we're going to talk about something that I mentioned
in change addict and to change guru.
I really was a change addict in a sense.
When I left Canada in 1994, I just threw caution to the wind and went.
Picked Thailand, I packed the suitcase, I went there.
I had no, I knew nothing about the language, culture,
the working environment or anything.
I not only changed the city I lived in,
but the country, the culture, the language,
the industry and everything at once.
And that really put me on the path.
Could do it repeatedly until before
I moved back to Canada, I joked to myself that, look, if I change everything at once
and I'm addicted to doing that, the only thing I can do next is maybe move to the moon. There's
no more I can add into the mix to make it harder on myself. So I think both circle all of the different industries
and markets and cultures and countries,
our roles and people that I've dealt with,
you can put a lot of energy into promoting it
and encouraging it, but to a point
before it gets a little bit dangerous.
So hopefully that's a good interview, Vince.
If you've got any other questions for me on that,
I'd be happy to delve into it.
I could take up for an hour on myself if you are.
In your self-introduction, two words caught my attention.
Change addict and change guru. How do you define these two terms?
Regina is a lovely city. And like I said, I grew up here and I grew up at a time when it
was pretty traditional.
Most of us look the same.
There wasn't a whole lot of ways to just get it.
All right.
We're the youth.
And so there wasn't a lot of novelty, at least from my perspective.
If you wanted to, you could, you grew up here, you went to university,
you got a degree in administration and we're a government now, you go work for the government, you find
your partner, start a family and so on.
And so path was pretty, pretty much laid out.
And that really wasn't me.
And at the time I didn't know, I wasn't sure what I was looking for, but I knew
that wasn't the path that I wanted to take.
And so the only thing I could do is basically have my radar on high alert for anything that sort of caught my interest.
And that's where I get to the change addict is it's a lot about novelty.
Oh, wouldn't it be neat if I moved to Kenya and I worked for a bank?
Or wouldn't it be cool if I moved to Kenya and I worked for a bank? Or wouldn't it be cool if I went to China and I studied?
And when I hear people say that, I'm always encouraging them to consider it.
But the question afterwards is what thing?
For what purpose?
If you go and you could study where you live now, because of all the opportunities we have
and online and the virtual world has made it easy.
For example, us today here in Hong Kong, I've been a redyna very easily. We can do whatever we want.
Well, why do you need to go there and do that? And if the answer that comes back, the lot of
I don't know, I saw a movie and China looks really neat or, oh, I thought that one person
in social media that they do this and they're being super successful,
so why would that be me?
And I don't think that's a bad answer, but the reality is that you're going to have a
little bit more planning behind it.
And I lived the addict lifestyle.
Like I said, I moved, picked up and moved to Thailand.
And then one day in Thailand, I was't really teaching English to adults and at the university. I want to go somewhere where there's no Burger King, there's no
7-Eleven, there's no this, there's no that. And I basically walked into a travel aid, where can I
go? But I poured and she said, go to Myanmar. So I did. I went to Myanmar and there's nothing about
it. I took a suitcase and then I lived there for a year and a half.
Learning my way as I was there,
but looking back, that was just novel.
Oh, it's foreign, it's new, it's different, it's unknown.
I'll let you leap into it and don't do it.
And a single person now, anywhere, can do that.
But it didn't really have a purpose in mind.
The thing is, novelty is great, but novelty wears off.
You're there for a year and a half, and then you wake up one morning and it happens again.
Oh, how important. I've done this. I've learned these things.
They're really cool and interesting. And okay, let's go move here, or let's go try this or let's do whatever.
The other thing that I might have is that change addict like whenever you're shit with some kind
of adversity it takes as much if not more focus to get through to the end. The lucky thing for me was
well I've started this degree, I got to finish it.
Or I started in this job, I got to be here at least this amount of time.
Or I've started learning this language, I've focused at least enough so I can do some kind of benchmark.
And it's a lot harder when you have to do that when it is just chasing novelty.
So I think yeah like the change addict part there's a lot of people that will do that and
actually I'm a little bit different. If you start something and it's not for you, you should really
just chuck it in and go find the thing that you want. There's opportunity cost as we all know,
right? But if you don't know right, but if you don't
wrap things up or if you don't complete them to a certain extent, later on I don't really know how
you could pull out the value and as we get into other topics, but maybe you can apply it teamwork,
but if you haven't finished it you're never going to get there. So the way that I came about
finished it, you're never going to get there.
So the way that I came about the content of change addict, and addict is the harsh word, but you really can be to change it.
So being a change addict, would you say you're one of those who puts in a good
amount of calculation behind each change?
Or is it more like, oh, it's just them feeling?
What type are you?
Have you ever thought about that?
No, that's a great question, Vince.
And I think I've been, again, I thought it would be in hindsight,
which is lovely to have, but I think at the time it was, like I mentioned
adversity, but, and I also mentioned boredom.
For me, like when I didn't have responsibility, right?
It's just me.
I'm the one that's responsible for myself.
I got to feed, clothe, house me.
There were many times where I just like, you know what, I'm going to change it.
I'm going to quit my job and I don't have anything else or I don't really have a
plan to do anything else and I'll just see what happens.
And that's dangerous.
There are people that can do it, but I don't like it so I'm not going to push through the
adversity.
It's not going to help you later on in life.
Absolutely.
If you're not happy with where you are and you're not, you don't think you're where you can be or you're not being supported the way that you would like, then you certainly should look for other avenues and talk to a lot of people and try different things.
But you can try different things while you're doing something else that allows you to do that exploration. If you're just doing it because somebody has slighted you.
When I was in Myanmar, I just woke up one day and said, I have $300. I'm like, now I live a very good life, but I'm never going to have anything.
If I ever decided to leave here, so why don't I just go?
And I was out in a week, but it's not, I could have done it in a much more thoughtful way.
I could have done it in a much more thoughtful way. And I might be an odd cat in that move to so many places
and have done whatever,
and maybe that's not gonna be the way
of the world in the future.
But you only get, I would think in your life,
a bunch of major changes.
So you really shouldn't minimize the impact
and the importance of the change of the time.
Really give yourself some time to think about like why am I really unhappy? What
do I really want to do? I don't know what I want to do. Where is something I can
figure out that might lead me? Have I thought in my head and built some
scenario planning or I'm like what's gonna happen if we do it? Am I gonna
regret it? Regret is an awful thing that we're always going to have it.
But I think you can minimize it if you've got a little bit of thoughtfulness
around why you're leaping to change something.
Is it really just today I'm having a bad day and I had a bad interaction?
Or is it, you know what?
It's been building up for a long time and I shouldn't be here.
I need to go find a place in my tribe.
So I think, yeah, like a lot of those different components
are really important for figuring out,
am I addicted to change or am I welcoming of it?
And I'm using it at Yule
to help me find a better place to reside.
Like you said, one of the threats
run through your experience is change and strategy.
You've worked with so many firms and organizations, guiding them through their transformations,
so you must have seen cogniz business cases unfold.
What have you learned from these consulting projects and organization change initiatives
that could apply to individual situations?
Are there lessons from these business cases that also resonate on a personal level,
especially when we face dilemmas or curse roads in our own lives?
Yeah.
And I think so there's, this is a great question again, Rin, and I did some
soul searching in that I have worked in a number of both the mainstream and
odd cases of change in a variety of different countries and industries.
Potentially there's two things I would want to start off with, and those are
some misconceptions and common misconceptions that you about change.
And again, we're talking like in an organizational or a business or even
a personal professional way.
And the first one is we have these people and I support them embrace change.
Embrace change.
It's the same thing as like you're embracing change for success and and then how are we defining success?
Is it simply a bunch of key performance indicators and some sales
bigger than revenue? Is it keeping people? Is it launching ourselves into a
brand new space to be well-received? Is it keeping the status Is it launching ourselves into a brand new space to be a
wild creature?
Is it keeping status quo?
There's a whole variety of different ways to do it and embracing change to success is fine, but don't do it just for the sake of success.
Because the true impact really comes when you are, you're guiding strategic
and focused change.
And that's a whole different arena
with a lot of complicated parameters.
And you're talking about some specific examples.
So I think I've got two and I'm gonna make them personal
to me because change is person.
One example is gonna be a bit of a surprise to people
because they will have read potentially
how traditional this country is.
And this was Japan.
So I lived in Japan, as I mentioned, for quite a long time.
And then they worked with Japanese organizations or machines for an equally long period.
And I found, yes, value and worth put on traditional practice.
And that also varies across industry.
And lo and behold, I also worked in a very traditional industry, light
drinker, but from the outside, it does look like it's stuck.
Practices are the same.
They move along.
So when I was working for one of these big organizations, Alvin, that, yeah,
there wasn't a lot of, there wasn't a lot of airtime given to,
Hey, why don't we try this?
Or, Hey, why don't we, why don't we consider something completely different?
There was incremental change, change or introduction of new things.
And then luck would have it.
I ended up traveling to a developing market, looked, seen new people from
that seat and looked around and just
started noticing thoughts and then we could connect these thoughts to make
something unique. And with the Dublin's Bike Insurance Company, we're in Brazil,
we're seeing something that's a bit unique. In Japan, one of the largest
minorities are really keen and they are people who travel to Japan as youth,
they have access to visas and other things,
and they start their working life in Japan.
So they're actually indoctrinated.
They learn working culture from being in Japanese companies,
a lot of them, and others.
They learn things like, hey, life insurance is important,
you need to have it.
The discussion went, how are we going to go build this business by year?
And what came about was I learned that change, individual, team, and otherwise,
comes from talk, doing a lot of promotion.
So Japan is a lot about individual conversations to get support
or get direction. Big organizations are great at providing that direction but
often indirect. You have to be acutely. So hey why don't we consider this? Why
would we do that? But also it's measured and it's planned to change. You can't just
come up with an idea and throw it at people and get them to say
yes or no. You've got to research your idea. This is the market site. These are the people
what they would buy. This is how it would benefit them if they stayed where they are or then when
they moved back. This is how we could link Dovetail or a pipeline into getting new people in a new market. We might say so it took a lot of time, but I was very surprised
and very proud that we actually managed to get this kind of a thing.
We I got support from lovely people within the organization.
They provided their time to me.
We moved ahead.
It took two years, but the change did
happen and it was actually a real shining example of just because you think a
culture and a group of people are traditional in their practices doesn't
mean they're averse to change. You just need to be, from that change addict
thing we were talking about, not willy-nilly, not hey let's just do it for the sake of doing it. Be measured, be strategic, be researched in what you want
to change and then find the kind and sport of voices. And if you find enough
of them, you'll get a groundswell and you'll be able to do it. If you don't,
maybe your idea really isn't that great. Maybe you need to go back to the drawing. So learn to take the interest and the novelty and the energy that comes
from a potential change and have it dual, huge, do the really important steps, the fundamental steps,
to maybe make that change happen. And the flip side would be actually back here in Canada. I work for
a quite traditional marketing company. Probably if I tell you who it is, people
will know right away. They brought me in as a change person. That's how I was
recruited. Please come here. We know our industry is on the decline. We're not
really entirely sure where to go with it. We've
seen what you did in other places. We're eager to change. We want to change.
They used all the right words. They were very receptive to the ideas before I
moved in house. I got in there and I asked, do you want me to be disruptive?
Would you like me to push new initiatives?
Absolutely, this is what we want.
And within a month of me doing that, we don't really like it.
Or that was a little too much.
The reality is they were a different kind of ad.
They were hooked on a legacy of very high revenue and high profit margin.
And they weren't willing, they really weren't willing, they hadn't done the time
to figure out, do we want to change?
Are we willing to forgo some of that to potentially make it somewhere else?
Or maybe not.
And even though they had all of the support, allegedly support from people
above and their ownership and others, they were incredibly reluctant and cured.
So I was sitting in a role where change was in my title, but I couldn't do anything.
And I had tried, I had built up goodwill.
I had got, I had built up goodwill, I'd got some champion.
I was doing everything they changed the management told you to do.
Pushing the needle here, tape scaling here, and for the time period that I was there,
the tapes were wholly unwilling to tape along.
At a certain point I had to, you know what, it isn't going to work for me.
I'm pushing the rock uphill, or whatever the Greek I had to be, you know what? It isn't gonna work for me.
I'm pushing the rock up hill,
that is whatever the Greek you have to do.
And I'm not getting anywhere.
And I'm being told two different stories.
So we dig into it with my,
really like an external push from other people.
So we don't wanna do it.
And it ended up being a failure for myself.
And it's something that I, I've taken on and I've said, I've learned a lot of really
good lessons from it and frankly had some work with some wonderful people that were
driven to do it.
But when the entire organization has been dictated to change and not really trusting
of the person who's supposed to pilot it, then it's not going to happen.
But in this instance, it's a little bit about, it's maybe less about the change addict thing,
but learning how that change guru, if that's a good word, or change guide, which is,
all right, maybe we need to take a step back and figure out what is your definition of change?
Is it collectively the same? Do we all think it's a good idea?
Okay, maybe we need to tailor it a little more.
And then move on from there.
And that's hopefully where I am now and how I actually go about it a little bit
more, there's a little bit less, less put on the gas, more, let's put the car in
park for a second and let's have a talk
we'll drive a block down the road and then we're gonna have another talk and
that way we can get to the kind of again change that we're all trying to achieve and
Back to that definition of six steps not just keep that
Directed by the outside or financial reasons only the whole thumb
Way that we're gonna evolve in and change for the better
Just now
Colin unpacked his unique perspective on change
change addict turned change guru
from leaving Canada with nothing but a suitcase and
From leaving Canada with nothing but a suitcase and ambition, to navigating industries from telecommunications to financial services, Colland shared how the constant evolution
around him became his greatest teacher.
In part two tomorrow, we'll explore the learning required for transformation.
Colin has, I don't even know how many degrees under his belt.
Why Colin believes lifelong learning is outdated and skill stacking is the future. And part 3 for Friday will tackle AI, human intelligence,
and why every one of us needs a personal AI strategy.
Come back tomorrow and join us!
Thank you so much for joining us today.
If you like what you heard, don't forget to subscribe to our show, leave us top-rated
reviews, check out our website, and follow me on social media.
I'm Vince Chen, your ambitious human host.
Until next time, take care.