Conversations with Tyler - Hal Varian on Taking the Academic Approach to Business

Episode Date: June 19, 2019

Before he became the Adam Smith of Googlenomics, Hal Varian spent decades as an academic economist, writing influential papers, a popular book about the information economy, and several textbooks tha...t are still taught today. So how has his nearly twenty years in the business world affected what he'd write and teach now? Is learning Shephard's lemma really that important anymore? Tyler asks Hal these questions and more: why aren't there more second-priced auctions — or prediction markets? How have the economics of sales changed with the internet? In what ways did his hiring criteria change between academia and business? What could we learn from the sack of Rome? When should economists avoid looking at the literature? How are we always eking out victory in the war on spam? And what are people least likely to understand about Google? Fear not — Hal has an answer for it all. Read a full transcript enhanced with helpful links. Recorded May 10th, 2019 Other ways to connect Follow us on Twitter and Instagram Follow Tyler on Twitter  Follow Hal on Twitter Email us: cowenconvos@mercatus.gmu.edu Subscribe at our newsletter page to have the latest Conversations with Tyler news sent straight to your inbox. 

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Starting point is 00:00:02 Conversations with Tyler is produced by the Mercatus Center at George Mason University, bridging the gap between academic ideas and real-world problems. Learn more at Mercadist.org. And for more conversations, including videos, transcripts, and upcoming dates, visit Conversationswithtyler.com. Today I'm very happy to be here with Hal Varian, who is chief economist at Google and Emeritus Professor at Berkeley. Hal, welcome.
Starting point is 00:00:37 Thank you. Good to see you. Now, one of your most famous articles, it dates from 1980, and it's about a theory of the economics of sales. Ah. And one motive for sales is price discrimination. But what's the main alternative explanation of why sales happen? Well, the claim is always overstocking or fashions changing or selling something at a loss or remainder sale. But even that's a bit like a price discrimination explanation. It's a COSI and durable goods monopolist.
Starting point is 00:01:06 You're just unloading it at a loss. Yeah. But they're unloading it a loss because some new models come along and disappear, they'll cut the price. You know, in France, you're only allowed to have sales twice a year, and they have to be legitimate price discounts. Out of a remarkable fact I discovered. And when you say legitimate price discounts, what counts is legitimate? They had to be charging a higher price before and then actually cut the price from the previous high price. Now that we have the Internet, how is the economics of sales?
Starting point is 00:01:38 sales changed. So the economics of sales has really found its home on the internet because you look at users. Some people search for the lowest price and they have all these tools to find it. Some people just buy on an as needed basis. And so you've got these two segments of the population. It fits the model that I wrote in 1980 really quite nicely. Should we be more or less worried about the economics of price discrimination given the internet? So we hear two stories, of course. One is there'll be this highly personalized pricing that will leave consumers with no surplus whatsoever. That story seems to me to be ridiculous because it's so easy for consumers to conduct this kind of search and try to find a lower price. So consumers have been empowered by this technology in my view. So let's say I'm searching on the internet. Amazon has a lot of data about me. Say they were completely allowed to price discriminate. What's my response to this hypothetical Amazon 30, degree perfect price discrimination. What should I do?
Starting point is 00:02:40 Use Google. And buy from someone else. Sure. And by the way, this is not an uncommon behavior because lots of people will go to a big retailer, might be Amazon, might be Macy's, and they'll get a price, and then they'll do a little search to see if they can improve on that price. And so it's a model. It's not an unusual to see people describe that kind of behavior as their normal way of online shopping. But the size of that convenience wedge, is that captured by Amazon or how much of that surplus do I get? So I'm set up for one click on Amazon, right? So I want to use Amazon all else equal.
Starting point is 00:03:16 Well, how much would you charge to do two clicks? It's one of these things where, yes, there's a minor extra cost because the site is trying to make it as easy as possible for you to buy. But at the same time, they can't really impose any significant costs. So the most they can make is the difference between your valuation of one click, two clicks, whatever. Another topic you've written a great deal about electronic journals. Today, why are so many of them still priced so high? Marginal cost is zero, right? Right. They would appear to be semi-close substitutes.
Starting point is 00:03:51 And there are semi-close substitutes because, as you know, you often find copies of published papers or pre-prints or something available online. The users, the end-users, the faculty members or the students, they can usually get what they want, so they don't protest these high prices much. It's the libraries that end up paying, and the librarians generally say, we want to provide useful information to our constituency, so they're not highly motivated to resist these high prices either. But I can use Google to look for substitutes, right? To bring it back to the Amazon comparison.
Starting point is 00:04:27 But yet journals will still charge, say, a few thousand dollars a year for a subscription. But not to you. it's to the library of the university you're at is a basic answer. So there's a little bit of a division of a problem with incentives here in terms of getting you to face the true cost of that journal access. Why don't libraries rebel more? They do to some degree. And you'll see situations, especially at smaller places, well, they will arrange an inner library loan or some system that they can ride on the larger organizations' coattails. And that's not at all in common. Why don't pirate copies now break down the equilibrium?
Starting point is 00:05:06 So I could go to SciHub, right? Sure. Black or gray market, but it's there. No one will stop me. Well, again, the main use are going to be people at universities. The universities already have a license for these things. So, yes, you might go to SciHub for if you can't find it elsewhere. But just like you said before, the path of least resistance is just search over my library connection
Starting point is 00:05:27 and see if we have access to this material. But if someone says that, well, the equilibrium, as a kind of market segmentation, where the ready searchers get it very cheaply or for free. The other people are elastic. If Amazon is perfectly price discriminating against us, do we end up with the same situation? Is it like the journal articles? Or is it somehow we all search, and Amazon's price discrimination breaks down altogether? Well, I would say if you take the journal example again, as we all know, where we're going
Starting point is 00:05:56 to get the price reductions is competition. And you've probably seen that in the last couple of years, American and Economics Association has offered for new journals. You've got bigger set of publishing outcomes. There's a high level of prestige attached to these journals, and they're very reasonably priced. So I think we are seeing entry of that sort, not only in economics, but in other scholarly disciplines as well. Why are textbooks still priced so high? Not all textbooks, but many. They are priced remarkably high, and it's a situation where I think I really like to like.
Starting point is 00:06:31 to see lower prices because obviously there's a durable goods monopoly problem there. As you have more and more competition from previous editions, each of the new additions have to differ markedly from the old edition to support the pricing model. That's getting harder and harder to do. In fact, a friend of mine once told me, having a successful textbook is like being married to a very wealthy person you don't like much anymore. Why doesn't the world use more second-price auctions? Ah, well, that's quite an interesting question, especially now. You've probably seen this note that Google was switching to a first-price auction on display ads.
Starting point is 00:07:14 Yes. And the reason they did that is because they wanted to put all of the ad sellers on a level playing field. And there was concern, I think unfounded concern, but I will say there's definitely concern. about having the last look at the price. And so if I'm the, if you're going through a series of auctions as you, as you often are, then the person who gets a look at the last price can say, oh, well, do I want to beat that or not? We all know from the revenue equivalence theorem that you would expect a continuous first price auction to end up about the same place as a one-time second price auction.
Starting point is 00:07:54 So we'll have a nice chance to see how well that theory works in this context. Why don't we see more descending price auctions? Just start with a high price, keep on lowering it. When someone says it's mine, it's theirs. Well, or even better, the first person to push the button gets the item, but he has to pay the price when the second person clicks the button. So you've got a combination of a seal bid and a descending auction. That's a very good question.
Starting point is 00:08:20 I mean, of course, we do see it. It still happens in the Netherlands at the flower auction. If you're passing through Schiepel one of these days, It's a five-minute taxi drive. You could go see the market in all of its glory. But I don't really know. I think you need to have this equipment, this infrastructure that will allow you to do it. That used to be kind of hard, but now with a mobile phone, it just comes down to being an app.
Starting point is 00:08:46 So why? I don't know. If I buy something at Sotheby's, there's the price I pay for winning the auction, and then I pay a 15% buyer's premium. Yeah. Why does that make sense? Why does that persist? Is that a behavioral quirk that people think they're getting it for cheap? And then the 15% is tacked on and they're fooled?
Starting point is 00:09:05 Well, remember, the Sotheby's is offering some services or offering you some guarantees about whether this is an original. They're offering you certain amenities and so on. Now, whether that's worth a 15% fee, that's up to you decide. But why is that a percentage fee? There's other ways you could charge people for their services, right? Sure, sure. And I think there's two big firms doing this kind of antiques, fine arts auctions and so on.
Starting point is 00:09:34 They've established these patterns of behavior. And I'm sure that we will see challenges to that in the future because it's so easy to experiment with auction design now. Do Sotheby's and Christie's have anything to learn from Google about auctions or vice versa? Well, remember, they normally use this ascending bid English auction. And as you know, the second bid auction is equivalent under certain circumstances, but there is some degree of excitement, irrationality, madness of crowds, whatever you want to say, that people get caught up in the bidding. And they probably do make higher revenue from the ascending bid auction and from the theoretically equivalent vickery auction. How much do you believe in Winner's Curse?
Starting point is 00:10:23 Well, Winner's Curse would be most relevant when there's some asymmetry of information. I think, from what I could tell looking at the experimental literature, that naive players do have a winner's curse, but they learn over time to shade their bids in a way that gives them a better outcome. So there's a learning behavior going on there. But if there aren't many auctions where everyone is experienced, then on average we see Winner's Curse? Well, when I started out at the University of Michigan and wanted to furnish my first house, I would go to auctions. And one of the rules of thumb that I developed was you'd never go to the auction that has the best stuff because everybody's there. You go to the auction that's sort of second best because then you have a better chance of beating the dealers.
Starting point is 00:11:11 So there's a lot of, I don't know, common sense sort of strategies that people use in this. And I think there are inefficiencies that can be exploited, at least in these small-scale auctions with non-professional buyers. Why doesn't business use more prediction markets? They would seem to make sense, right? Bet on ideas. Aggregate information. We've all read Hayek. Right.
Starting point is 00:11:32 And we had a prediction market. And I'll tell you the problem with it. The problem is the things that we really wanted to get a probability assessment on were things that were so sensitive that we thought we would violate the SEC. rules on insider knowledge. Because if a small group of people knows about some acquisition or something like that, there's a secret among this small group, you might like to have a probability assessment of whether that would go through. But then anybody who looks at the auction is now an insider. So it's a problem in you have to find things that, A, are of interest to the company, but B, do not reveal financially critical information, that's not so easy to do.
Starting point is 00:12:18 But there are plenty of times when insider trading is either legal or not enforced, plenty of countries where it's been legal. And there we don't see many markets in companies, if any. Right. So it seems like it ought to have to be some more general explanation or no. Well, I'm just referring to our particular case. There was another example. At the same time, Ford was running a market,
Starting point is 00:12:38 and Ford would have futures markets on price of gasoline, which was very relevant to them. It was an external price and so on, and it extended beyond the usual futures market. That's the other thing. You're not going to get anywhere if you're just duplicating a market that already exists. You have to add something to it to make it attractive to insiders. So we ran a number of cases internally. We found some interesting behavior.
Starting point is 00:13:03 There's an article by Bo Calgio on our experience with this auction. But ultimately, we ran into this problem that I described. the most valuable predictions would be the most sensitive predictions, and you didn't want to do that in public. If you were a young entrepreneur, what industry would you look to improve upon using mechanism design tools? Health, of course. Health, but how so? How can we improve health? Well, they're all sorts of screwed up incentives.
Starting point is 00:13:32 So if you start thinking about it from a mechanism design point of view, you can imagine situations where you could improve those incentives by various kinds of markets. marketplaces, market mechanisms. Now, I'm not an expert in health. I said health because we're living in an aging population. There's going to be all sorts of increased expenditures in this area. There's going to be greater calls for more efficiency and cost reduction. And so using a mechanized design tool might really help in some of these cases. The idea of using mechanism designed to improve voting, and I don't mean voting in national presidential elections, but ways you could do it non-controversially. Demand revelations. mechanisms, Glenn Wiles, quadratic voting. What do you think of those ideas? Can we actually use them?
Starting point is 00:14:16 They're hardly ever used. They seem to make good economic sense. They haven't evolved. Right, but we have seen things like instant runoff voting, which Australia's been doing for 100 years. We've got now Maine doing the same mechanism. Eric Maskin talked to me a few days ago. He's working on an initiative to get Massachusetts to adopt this kind of system. And I think he puts forth some pretty compelling reasons. But why are we so reluctant to incorporate preference intensity? Again, it doesn't have to be a national election. It could be the local bridge club.
Starting point is 00:14:52 You could have people do Gros-ledger-Clarc. They could do Tulloch. They could do many other schemes. Never seems to evolve other than a bunch of nerds doing it, you know, for kicks or research purposes. Yeah. So this question of intensity, there is one margin, namely people who feel very strongly about a certain candidate or certain issues.
Starting point is 00:15:11 devote their own time, energy, volunteerism. That's a measure of intensity there. So if I can recruit another voter to my side, then it's like I get two votes, my own vote plus a person I recruit it. So there's a little intensity going on there as well. Why do people trade so much in financial markets? It doesn't seem Bayesian rational, right? Oh, you want to trade with me? I'll take that offer back.
Starting point is 00:15:35 Yeah, trade volume is massive. Yeah, you're, well, people say it's massive, but actually it's usually a, a relatively small fraction of the total amount of the asset that's held. So even on a very heavy trading day, that might be a few percent of the total volume of the asset. So it's not so big. But you might think you only trade when your kids are about to go to college and you need to write a big check. Yeah. So I agree with your point that there's more trading than there should be by any reasonable model. Part of it is because people really do have differences of opinion and are not fully Bayesian, so they may not find the other person's opinion credible, and so it doesn't,
Starting point is 00:16:17 we don't really get the agreeing to disagree, or I guess the converse, so we don't get this pushed into a model where you've got full agreement. I actually wrote, did some work in this area several years ago, and it really came down to people do have a different model. We can't agree in the model. So if we don't agree in the model, then we won't get uniformity. And we're also not metarational across models. Right. Well, we can keep going turtles all the way down, you know. I don't trade, by the way, if you're curious to know.
Starting point is 00:16:47 Well, that's good. I mean, I would say, yeah, why trade? You shouldn't be trading. We know that just as an empirical fact. Here's a piece of yours that's not commonly associated with you, but are there psychological barriers in the Dow Jones Index? Once it hits a certain level, then it's broken through and you can predict future returns. True or false?
Starting point is 00:17:06 Ah, it's very interesting. You can raise that question. And what happened was back in the, oh gosh, when would this be in the 70s sometimes, the Dow Jones approached 1,000 and then backed off. And they did it 23 times, I believe. I don't remember the exact number, but it was multiple times. And people were talking about the barrier, the $1,000 barrier, et cetera. And I said, hmm, I wonder what shows up historically. And it turns out at this time Dow Jones had just published a book of all of its prices going way back.
Starting point is 00:17:38 when it was founded. And we did a little analysis of that to see if there were barriers. So if century marks was at a barrier in the sense did the stock price behave in some unusual way. So this was not a theory or hypothesis. We were just looking at the data to see what it said. What we found out was that the price increase is accelerated as they approach the century marks in most periods. And that's true even after people know that? Well, it's one of these things.
Starting point is 00:18:11 Of course, the index is totally arbitrary. And as I would suspect, as the Dow Jones has perhaps receded in importance compared to S&P or other indices, probably this pattern became dramatically weakened or was eliminated altogether. Now, as you know, some of your most frequently cited pieces are on the economics of envy. and these are from the mid-1970s. And now you've lived for a while in Silicon Valley. However, your thoughts on envy changed since you wrote those articles. Yeah.
Starting point is 00:18:45 Well, I think what's interesting is there are lots of cases where we're seeking some sort of fair division or something that we agree is equitable, et cetera. And if you look at that theory of fairness that I worked on, actually my thesis was on that topic, everything seemed to work out nicely if you just have a fixed pot of goods and you wanted to divide them in fair way. Like, for example, an estate. There were a number of inheritors to state and you wanted to make it both equitable and also efficient. So that problem we can solve. The difficulty came when you brought production into it because people could contribute differently, different amounts to the production.
Starting point is 00:19:32 and then how much should they be compensated for the contributions? And there, there seems to be a great variety of views in the world. Different people seem to have different opinions on that, and it doesn't work out as cleanly as the first story. Does the typical American envy more, the billionaire or the next-door neighbor? Oh, I think the next-door neighbor. Next-door neighbor. The billionaires.
Starting point is 00:19:53 It's interesting. The billionaires are kind of like our instance of royalty. You know, the people want to see what they're doing and where they're going out and how they dress and all this kind of stuff. But I don't think it's actually envy. And by the way, I know a few billionaires, and there's a lot of cost of being a billionaire in the sense that you can't go out in public.
Starting point is 00:20:16 Maybe you need bodyguards doing a trip here and there is a major undertaking because of the people that have to be informed. So it's much better to be a half a billionaire, I think, than to be a billionaire. Do the billionaires envy each other more than poorer people envy billionaires? There seems to be something of a pecking order there. It depends. Not so much in tech, I would say, but maybe in finance, Wall Street kinds of things. There's a motivation that's different than we see in the West Coast. A few questions about education. You've written the most frequently used graduate economics text for many years. Do we still need to teach Shepard's lemma and duality in first-year Ph.D. Micro? Oh, absolutely. Why? When I thought about what should go into that book, I thought about what do you need to understand the journals. So take something like the American Economic Review, and you'll thumb through the American Economic Review and come up with a list of topics. And the two things you mention, they're still mentioned in the research literature. So that's what you need to know to read the journals. And that's what the textbook is supposed to teach you.
Starting point is 00:21:28 But if you look, say at the AER today, so many pieces seem based on standalone data sets. There's much less of a model. It's mostly not consumer expenditure theory. And if they don't know Shepard's Lemma, are they really at sea? Well, for example, there's a big debate going on now about how margins have changed over the years. You may have followed this. Well, it comes right from manipulating first order conditions, throwing in a little bit of duality. So understanding how that model works is critical to understanding that particular literature.
Starting point is 00:22:03 Now, it may be that you know where to look it up, and that may be good enough for some of these things, but it's just the nature of a textbook. It has to prepare you for actually performing, for actually doing and reading and understanding what's going on in the economic literature. You've now worked at Google almost 20 years, is that correct? That is correct. If you were writing the text again, just from scratch, with almost 20 years of knowledge at Google, practical knowledge, what would you change? Well, I would say I have added some of the things that I learned at Google to my undergraduate textbook, which is more frequently revised. And so there's a whole section on auctions, the kinds of things we were talking about before, what the ad auctions look like, a lot of strategic considerations showing the student that the,
Starting point is 00:22:54 hey, this stuff is really relevant in practice. It's used to trade billions of dollars worth of assets on using these algorithms. So definitely that work has gone into the textbooks. The one thing I would say is that in the textbook, both the undergraduate and the graduate textbook, there's more, what should I say, exactitude than might be necessary. in real life. There's this line that no battle plan has ever survived encounter with the enemy. And when you look at how decisions are made in organizations,
Starting point is 00:23:36 they're often a lot messier than they are in the textbooks. So we might think of the textbooks as kind of an ideal case. And what we want to allow is that there can be departures from that ideal case. We want to look at robust issues. So I would work on that. And also, by the way, I added a chapter of the undergraduate text. behavioral economics, which I think is quite important in this respect. Has working in the private sector made you more or less sympathetic to behavioral economics?
Starting point is 00:24:02 I would say more. And which behavioral distortions, if one would call them that, do you see as the important ones? Well, you see a lot of things going on with consumer's behavior in terms of saving, in terms of self-control, in terms of just understanding a certain amount of complexity. It's the usual stuff shows up in behavior. And when you're doing something like pricing, you want to think about the textbook view and you want to think about a behavioral view and maybe what you're going to end up with is some blend of the two. I see the endowment effect a great deal in worker behavior.
Starting point is 00:24:41 People think they have intrinsic rights to something they've been doing when they actually don't. Yep. Has the economics profession moved too far away from models? So some people say there's been a dearth of new and interesting theory since the mid-90s, true or false? Well, I mean, what's happened since the mid-90s is we've seen this great flourishing of empirical work with a lot of the credibility revolution in terms of coming up with better econometric models. And I will say, a lot of the work that I've done at Google has been in the econometrics area. That was one of my fields as a graduate student. and I've published articles in Journal of Economometrics over time,
Starting point is 00:25:21 and just getting that, being able to develop coherent statistical reporting within an organization is critically important. And you've published in your academic career some articles that at least to some people would count as, I wouldn't say obscure, but highly theoretical. So you have a 1982 econometric apiece, the non-parametric approach to demand analysis. Did doing that kind of work also help you at Google? Well, believe it or not, that very paper was the inspiration for the model I constructed of Google's ad auction. Because the equilibrium condition is basically a revealed preference condition,
Starting point is 00:26:03 is that I would rather be in the position I am in and paying the price I'm paying than to be in some other positions. So there's a little inequality there. You manipulate this inequalities. very much like the paper you described, and here you get this nice formula for what the price should look like. But then you must think we're not doing enough theory today, or do you think it's simply exhausted for a while? Well, one area of theory that I've found very exciting is algorithmic mechanism design.
Starting point is 00:26:33 So with algorithmic mechanism design, it's a combination of computer science and economics, and the idea is you take the economic model and you bring in computation. cost or show me an algorithm and actually solves that maximization problem. And then on the other side, the computer side, you build incentives into the algorithm. So if multiple people are using, let's say, some communications protocol, you want them all to have the right incentives to have the efficient use of that protocol. So that's a case where it really has a very strong real-world applications to doing this. everything from telecommunications to AdWords auctions.
Starting point is 00:27:16 You once wrote it as advice to graduate students, quote, don't look at the literature too soon. Is that still true? Yes. And why not? Because if you look at the literature, you'll see this completely worked out problem and you'll be captured by that person's viewpoint. Whereas if you flounder around a little bit yourself, who knows, you might come across a completely different phenomenon. Now, you do have to look at the literature. Sure. I want to emphasize that, but it's a good idea to wrestle with a problem a little bit on your own before you adopt the standard viewpoint.
Starting point is 00:27:50 I'm sure you've been on hiring committees at Berkeley and earlier Michigan, hiring economists. At Google, of course, you've hired economists to work in your group. You're always looking for smart, hardworking people with good values. But what's the difference in how you choose the best applicants in those two settings? Ah, well, when you're hiring faculty members, then what happens is they're all coming in as assistant professors. But when you're hiring at a business, you may have senior people, junior people, experience people, fresh out of school people, and so on. So there's a role that you've imagined for them. And part of the issue is to match up the applicant with that role. So you might have a really outstanding candidate, but they don't fit the particular position that you're recruiting for at that time. But the fresh out people, what would make someone good for Google but not so great for Berkeley?
Starting point is 00:28:39 Well, it's a question if you look at what would make them good for Google. They should have better than average computer skills because they're going to have to deal with the infrastructure we have there, which is pretty powerful infrastructure but also quite complex. And that would be a strong requirement, not only having the skills in, let's say, statistical analysis, but also the skills in terms of computer operation. In the United States, how big a problem is Internet congestion today? Well, today I would say in the U.S., it's pretty good because we've got quite a bit of fiber out there.
Starting point is 00:29:18 When we move to the spectrum, then I think there are issues where we're going to be encountering more and more congestion, and 5G is hopefully going to come along and rescue us there. How will 5G change my world? Basically, you should think of 5G as Wi-Fi everywhere so that you've got high-speed communication without having to go through any sort of special operations. But will it save me seven seconds a week
Starting point is 00:29:47 or will it deliver some new and exciting product that I haven't thought of yet? So when you look at technologies like autonomous vehicles and things like that, they're dealing with vast amounts of information. It's often stored manipulated locally, but sometimes it needs to be shared, and doing that kind of sharing will be easier if you have high bandwidth, 5G sort of technology.
Starting point is 00:30:09 But realistically speaking, for most of what you're going to be doing, it will just save you a small amount of time. Why isn't there more spam? It's striking to me. I've always had spam, but it's never been so much that I felt entirely defeated by it.
Starting point is 00:30:24 It stayed within a relatively narrow range. And if I think about it theoretically, I wouldn't expect that to be the equilibrium. I would think of it as an arms race where for a long time it might be no spam. And then for a year it'd be spam so awful. I almost couldn't use the Internet. But it stayed in this narrow band. How do we think about that or how do we model it?
Starting point is 00:30:42 So there's a nice article in the Journal of Economic Perspectives on the Economics of Spam. David Riley was one of the co-authors. There were a couple other authors as well. And they had something of an opposite impression. They said there was a huge amount of spam. it was quite costly and it was a major externality that we've never really been able to control effectively. Now, companies like Google and other email providers had developed algorithms that identify spam quite well, and normally it's not really a huge annoyance to people because we've been able to do these spam recognition technologies.
Starting point is 00:31:25 But why is it you always win the arms race? That to me is what's surprising. There's never been a three-month period where you've lost the arms race, and it's not just Google. George Mason has a Microsoft-based system. It's not quite as good as Google, arguably, but it works fine for spam. I waste 30 seconds a week fighting spam. So I have my private account, and I have my Google account. My Google account, basically, there's no spam on it.
Starting point is 00:31:49 My private account, my email address is here and there, and so I do tend to get more spam. and there are all those mailing lists that somehow you got on and now find they're not that useful. That shows up in my private inbox too. I don't know. A good answer to your question. I think as long as it's under control from the user's point of view, then we don't see a big uprising. By the way, we do see, of course, a lot of resistance to robocalls, which are much more annoying than spam, in my experience. and likely there'll be some regulation trying to control this.
Starting point is 00:32:29 Well, there's been regulation, but it hasn't worked, right? I'm on the do not call list. I get seven or eight robocalls a day if I'm at home, maybe more. So there's no-mo robo. Have you seen this? This was a contest at the FCC sponsored, or FTC, I believe, to come up with the best system for handling these robocalls. In fact, I put it on our phones.
Starting point is 00:32:50 It seems to work pretty well. So it's worth a try. How should we improve the underlying government? an architecture of the Internet? Oh, well, this is a very controversial issue, of course. One side says the U.S. created the Internet. We've overseen it, managed it in a way that's been valuable for the entire world, but other countries say, no, no, no, we should have more control than we have now.
Starting point is 00:33:17 And this goes back and forth over time. And we've seen these examples of countries that really have cut off. access to the outside world, except under very specific conditions. And so there's going to be some, I think it's quite clear, there's going to be some fragmentation of the Internet in the next several years. How many fragments will it be? Will it be two or three or more? The Saudis arguably are another fragment on the way? I'm thinking of a half dozen, something like that.
Starting point is 00:33:48 And we can name some of the big examples, but we don't have to. We all know who they are, yes. Will there be a killer app finally for blockchain other than gray and black market transactions? Yeah. So I would like to separate the blockchain from just cryptographic protocols in general. There's a huge demand for various kinds of cryptography. Blockchain seems to be by its nature relatively inefficient. As an economist, I don't like this proof of work business.
Starting point is 00:34:18 I don't like the fact that there's one version of the blockchain that has to keep being updated. I don't like the fact that it's so slow. So there are lots of things that you could fix, and I expect to see them fixed in the future. But I would say crypto in general, big deal, blockchain, not so much. When you say crypto big deal, you mean cryptocurrency? No, I'm thinking about cryptography in general. Think about deepfakes. Well, how do you deal with deep fakes?
Starting point is 00:34:48 You have to have cryptographically signed collections of bits, so we can be assured that they really are. created by Tyler Cohen or Halvaryan. And so that is almost certainly going to evolve. And then there'll be other ways that you can do proof of identity, that kind of thing, that are more secure, more efficient than what we can do now. Bitcoin is now at $6,000 again, as you may know. As an economist, what's the most useful model for thinking about how that price is determined?
Starting point is 00:35:19 And one can say supply and demand, but one needs more than that, right? It's sort of a currency of some kind that arguably could be worth zero. Yeah. Well, I would say capital controls as what's going on. You have countries around the world where capital controls have been biting, and there are several places where people are very anxious about getting their money out of the country because of political instability or other things. I think that is really what's driving to Bitcoin price changes recently. So if every country were Denmark, it would be worth much less. I believe so.
Starting point is 00:35:51 Now, your book with Carl Shapiro, Information Rules, that came out in 1999, it's now 20 years ago, what in that book would you most want to update or revise other than just adding material? But what have you changed your mind about? Ah, that's a good question. One of the interesting things is we used as one of the prime examples of indirect network effects was operating systems, right? And so there was a natural tendency to move towards a single operating system, we argued. And I think there is a tendency to do that.
Starting point is 00:36:22 But nowadays, we use daily five different operating systems easily. There's iOS, there's Mac OS, there's Linux, there's Windows, there's Chrome OS, and there's Android. So here are all these operating systems. They all seem to work pretty well together, not as well as they would if it was designed from scratch, but people have made ways for these systems to relate to each other. the user interface has become standardized. So actually, the importance of the operating system is retreated into the background compared to what it looked like 20 years ago.
Starting point is 00:36:59 Is WeChat better than anything the West uses to organize its Internet? I don't really know the answer to that question because I don't use WeChat. But that's endogenous, right? Yeah, sure. And what's happened is, of course, it evolved in a very specific environment with a different regulatory structure and things like that. And so you were able to get this kind of interoperation in a way that would be very hard to do in our economy and our country. Here's a science fiction question.
Starting point is 00:37:29 Do you ever think about a zero-marginal cost society? Say there's a universal replicator with super cheap energy and in essence all wealth is held in the form of IP. Would that just be crazy or could it work somehow? Well, there's this wonderful book, favorite of mine called Midas World. I don't know if you've ever read it, but I would recommend it. I think it's out of print now. But it's about a world where basically robots have become so efficient, produce so much stuff that people are assigned consumption quotas.
Starting point is 00:37:59 So you have to consume a certain number of shoes per month. So you have to consume a certain amount of food and a certain amount of this. And the poor you are, the bigger your consumption quota is, which I think is a nice, obviously satirical, but it's a very entertaining book because they worked through this premise of how this all goes. I was about to tell you how it all worked out,
Starting point is 00:38:23 but I'm afraid it would be a spoiler, so I'll leave that for your discovery later on. Which feature of the 19th century do you think about or admire the most often? The 19th century, yes. Well, I have to say I read a bit in that area. There's a wonderful book called From the American System of Manufacture to Mass Production.
Starting point is 00:38:42 Yes, great book. which describes this develop of interchangeable parts. And, of course, the explosion of innovation that took place in the 19th century was truly remarkable. So I'll tell you an expert, my grandfather, who was a farmer in Ohio, told me one time, I was born when people got around on horse and buggies, and I lived to watch men walk in the moon. And that was 70 years. I mean, it's amazing what happened during that. period. I grant you that's the 20th century, but we also saw a huge technological progress
Starting point is 00:39:19 preceding that in the 19th century. Let's say you could be sent to the past, protected against disease, with whatever languages you would need, any previous historical era, and you would live there for six months and observe and learn. Where would you choose and why? By the way, I have to tell you, that's a premise of another science fiction book. That's a great one I like very much, great favorite of mine. That's this less darkness fall. Several books, yeah. Yes. The American tourist is sent back to Rome around 400 AD, and he takes his mission, the prevention of the sack of Rome and the basically destruction of civilization for a thousand
Starting point is 00:40:00 years. So what period would I like to see? I guess I would like to, I would be interested in that period because that would be a noble goal. Ancient Rome. The Republic, the collapse of Rome. Yeah, the collapse of Rome. And again, this idea of what would you do? How would you acquire resources? How could you put together a system that could prevent that collapse?
Starting point is 00:40:26 And it's a clever story I've thought about it many times, actually. I think I would pick pre-conquest Mexico because we have so few written records. We know a fair amount about Rome, obviously. Yeah. And much less about the Americas before. Europeans came. Do we need to worry more about algorithmic price collusion, not done by humans, possibly not intended as collusion in any way, but nonetheless in a modeled sense, being quite a bit like collusion. And what should the law do? Yeah, well, you have these examples like rapid response
Starting point is 00:40:56 equilibrium. We have built in this assumption that the consumers move faster than the firms in our textbook models. So what happens is you see two gas stations competing with each other. One gas station cuts its price. All the consumers flow to the lower price station, and we get this great competition. But it could be a different model. It could be a situation where the gas stations move more rapidly than the consumers,
Starting point is 00:41:26 and one cuts its price. The other immediately matches the price, so there's been no benefit from price cutting, and the consumers haven't had a chance to respond. So there we end up with a equilibrium model where you can sustain a super competitive price. So I think there are situations where you can have algorithmic price discrimination
Starting point is 00:41:50 so you could think about the... But not does it, collusion. Collusion, sorry. Say I build smart AI. I just tell it maximized profits. I don't intend anything illegal. And then it, in essence, colludes with the other smart AI.
Starting point is 00:42:02 eyes and they keep prices high for strict output. Right. I'm just there as an owner. I don't even know this is happening. Right. So, but again, then there's somebody that's outside of that, that little duopoly, and there's a triopoly and a quadropoly, and so on, so on. It gets harder and harder to coordinate all of those activities, especially if you've got
Starting point is 00:42:23 an agent on the consumer side who's looking for the lowest price all the time. So you've got to think of these markets where you may have. active price setting on the viewpoint of the AIs, but you've also got active search and active choice on the part of view of the consumers. So I think it's an interesting area for research, for sure. Now, you, of course, started off as an academic and economist. How did you acquire or learn the kind of managerial intelligence required to succeed at Google? I'm not sure if I've ever learned the managerial intelligence there, but because Google really started out as an academic spinoff itself. As you know, the Google was
Starting point is 00:43:02 search engine, page rank, came out of a National Science Foundation Digital Libraries grant. And in fact, when I was at Berkeley, I worked on that Digital Library's initiative. It spawned three search engines, Inc. to Me, Lycos, and Google. And there was a lot of interest in that topic. So Google, when I joined, when there were about 300 people, I don't know that there was a whole lot of management intelligence. Something went right. Larry, well, Eric Schmidt came.
Starting point is 00:43:38 He described his job as adult supervision, and there's some truth to that. But I will say that he just had a very creative group of people who were doing very interesting work, and what was exciting about it was the intellectual environment there was so thrilling. It's true that at some point Brennan Page offered to sell the page rank algorithm to Yahoo for a million dollars. I heard, I think the story was excite. I've heard the story, the story about Yahoo, but the most definitive story I've seen, I think was Excite. And the claim in this source was that Google, they wanted to sell their algorithm. They wanted to get back to graduate school and have the life of a graduate student, plus a million dollars. But the trouble is they couldn't really reach an agreement with Excite, not so much on the price, but on what kind of technology would be used. in the search engine. And who showed them the algorithm was actually so valuable? Who showed them that the algorithm was valuable?
Starting point is 00:44:37 Well, back in those days, when you looked at the results from the existing search engines plus the Google page rack, it was immediately apparent that the Google system was significantly better than the competition. Now, Google has done many things that economists have advised or recommended. How about the design of the accounting system? Have economists had any input into that, or are we just worthless when it comes to accounting? Well, which accountants? Just keeping the books.
Starting point is 00:45:05 Oh, keeping the books. That's just ruled by regulation and law, and economists are useless. Well, at one point, there was some discussion about building our own accounting system, and finally that was abandoned because one of the things that accounting systems do, the commercial accounting systems, is they keep being updated based on how the law, the accounting practices, or regulations and so on, evolves. So the system itself, as a computer system, is not really very complex. It's just keeping up with the regulatory environment that's provided by the accounting software
Starting point is 00:45:39 provider. Say it were deregulated or regulated more flexibly. Would there be a lot of mechanism design in accounting systems? Or do you think it would look more or less like how accounting is done today? Well, the trouble is with accounting, there are always these gray areas. So what's a good and what's a certain? or things like that where there could be a blending from one into another. And there's considerable debate about how you should do this.
Starting point is 00:46:06 And then there'll be some kind of reconciliation where people will agree, yes, that's a reasonable procedure. But I don't think there's ground truth out there anywhere. I think there are lots of choices that are made to resolve some particular situation that's come up. Let's say I've read all the usual magazine articles about alphabet slash Google. What's the thing I'm least likely to know about its culture that matters or is interesting? Hmm. What are you least likely to know about the culture? So everyone knows about the playrooms, right?
Starting point is 00:46:40 Yeah. Everyone knows about the interview questions. Yep. What am I least likely to know? Boy, that's a good question. Everybody knows about the mini kitchens. One thing that's happened in the cafeterias, everybody knows about the free food, but one of the recent complaints was that there was too much kale being served. Complaints from employees.
Starting point is 00:47:07 Complaints from employees, yes, about there's a bit of paternalism that goes on. We don't only give you snacks that are good for you. and food that's healthy, well, that's great. But it can be opposed with a light hand or a heavy hand. Some people have argued maybe it's heavier than necessary. Is there a way to price privacy as a product or feature? So I get how it works now. It doesn't personally bother me very much,
Starting point is 00:47:37 but as you know, this is an area of controversy. Well, I think it's certainly possible to offer choice. And if you, for example, don't like the default settings on Google for privacy, you can go in and change those default settings. So let's take your interests, for example. There's something on interest-based advertising. You can go look at your interest. You can edit them. You can delete them.
Starting point is 00:48:00 You can add things. You can subtract things. You can opt out entirely. And that capability is completely under your control. But it's a lot of binary choices. There aren't markets there, right? Right. There are markets.
Starting point is 00:48:12 And that seems strange. you could have some kind of mechanism design in privacy features. We hardly ever see it with any company. I don't just mean Google. Yeah. Well, we have seen it in a sense that you'll find some vector of attack that hadn't been thought of, and then there'll be a way to control that vector of attack. For example, a few years ago, there was this question about whether government agencies
Starting point is 00:48:38 were tapping into various data providers. It turns out they were tapping in. into the telecom infrastructure. And once that was discovered, all of the communication among data centers became encrypted. And that was the response to that particular attack. So there's going to continue to be things of that sort. Now, users seem to like them both. But if I just look at the critics, why does it seem to me that Facebook is more hated than Google?
Starting point is 00:49:07 Well, you know, I actually don't use Facebook, and I don't have any moral objection to it. I just don't have the time to do it. There are other things of this sort that could end up soaking up a substantial amount of time. I think that one of the reasons, and this is, of course, quite speculative, I think that one of the reasons people are most worried about Facebook is they don't really understand the limits of what can be done at Facebook. Whereas at Google, I think we're pretty clear that we're showing you ads. We're showing you ads that are targeted to one thing or another, but that's how the information is used. So we've got this specific application in our case. In Facebook's case, it's more amorphous, I think.
Starting point is 00:49:52 Worcester, Ohio, I believe you're from there. Is it economically inefficient? Should its population over time be reallocated to larger cities? Ah. So it's funny you mentioned that because I grew up on a farm, apple orchard, outside of Worcester, Ohio, which is a town of about 20,000 people, and they have a nice, college there, a college of Worcester. And it seems to be thriving. So what happens when you look at these towns in the upper Midwest, if they have a hospital, they'll probably survive. If they don't
Starting point is 00:50:23 have a hospital, they're in big trouble. In Worcester, Ohio, do you think the value of Facebook and Google relative to per capita income is higher or lower than in say midtown Manhattan? Well, we have actually done a little research into this question, but only on one aspect, namely looking at online shopping, and I will tell you, if you live in a farm in the Midwest, you love online shopping. If you're living in Manhattan, you've got a lot of opportunities to go shopping on the physical world. So those rural residents really like the internet for just that reason, the shopping, access to content, all sorts of things. Given how much the world has changed, Do our intuitions about antitrust in any way need to change?
Starting point is 00:51:09 The laws themselves haven't changed, but obviously court decisions evolve. But compared to 20 or 30 years ago, what more do we need to bring to that discussion? Well, I think the existing legal infrastructure in antitrust in the U.S. is pretty good. One of the things that's very useful here is that the DOJ and the FTC put out guidelines, like the merger guidelines, intellectual property guidelines, and so on. If you look at the situation in Europe, it's a less mature system. They don't provide you with those sorts of guidelines, and so you're flying in the dark to a larger degree. Why has copyright enforcement run so smoothly?
Starting point is 00:51:50 And this reminds me a bit of the spam problem. So in Napster, the first Napster comes out, you think, my goodness, no one will ever sell music again. And I understand the price of streaming is much lower, in part that's due to competition from piracy. yet it's striking to me how few young people get most of their music from piracy. Yes. What did we fail to understand early on about Napster? So, as you know, there are two very nice recent books on this. One is Joel Walphegel, who wrote a book called The Digital Renaissance,
Starting point is 00:52:20 which looks into exactly the question you were describing. The other book by Michael D. Smith is Streaming, Sharing, and Something Else, Stealing, Streaming, streaming, and Stealing. And I think what they found was that having a well-organized, high-quality, readily available, complete access to music was much more attractive than cobbling something together using some sort of back doors and other things of that sort. So I think that it's very clear that people are willing to pay $10 a month to be able to get very, very, you know, smooth access to the content they want to listen to. Will local news find a business model in the same way that is other than being owned by very wealthy people? Yeah, this is a thing that surprises me that nobody seems to be able to crack that nut yet, but there's clearly a demand for local news
Starting point is 00:53:19 in terms of just what happened at the high school basketball game or what special offers the supermarket has today, et cetera. And people are experimenting with all sorts of different services, and my guess is that something will catch on, it's a little surprising. It's taken so long for that to happen. What's your view of Robert Nozick's entitlement theory of justice? Ah, well, I knew Robert Nozick. As did I. And he was a, I think, a fantastic guy to talk with and debate with. I would say it was somewhat speculative. I don't think it would necessarily work out as well as Nozic argued it would work out. There would still be a lot of problems with his theory in my view. If you could make one reform to the economics profession, what would it be?
Starting point is 00:54:11 I would like to see shorter review periods for journals. I'd like to see things get in to print more quickly. I'd like to, I think the whole journal enterprise now has been really bogged down, particularly compared to what goes on in other fields like computer science. Does tenure still make economic sense? It doesn't seem to on paper, right? Well, I think it's going to get more and more difficult because there's now this big push for enlarging educational access. And so what does that mean?
Starting point is 00:54:46 That means you have to have more capacity in the universities to handle a greater number of students. and so you're going to see a situation where there be a variety of roles, not just professor tenured and professor non-tenured, but there might be people that are doing various kinds of intermediary activities as well,
Starting point is 00:55:06 say tutors as an example. Last question. Let's say a very smart 18-year-old comes up to you and says they want to have a career in both economics and tech, but they're not exactly sure what they want to be, and they want advice from you, other than the obvious, oh, work hard,
Starting point is 00:55:21 go to a good school, whatever. what would you tell that person? They say, I want to be the next Talvaryan, in some manner. Yes. Well, I would say get the basic skills down. Maybe that's obvious. Get the coding down. Get the design down.
Starting point is 00:55:35 Get the basic economics down. But then you really want to give your exercise, your creativity. That is, don't just take the first way of looking at something or the conventional way of looking at something. try to step back and see what the bigger picture is. Now, most of the time, that'll be a big flop. But every now and then, you'll hit something that's new and exciting and novel. And, of course, that's a great feeling to be able to do that. Halvary, and thank you very much.
Starting point is 00:56:07 Thank you. Thanks for listening to Conversations with Tyler. You can subscribe to the podcast in iTunes, Stitcher, or your favorite podcast app. And if you like this podcast, please consider rating it on iTunes, and leaving a review. This helps other people find the show.

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