CoRecursive: Coding Stories - Story: Leaving Stripe
Episode Date: January 2, 2025What if leaving your dream job was the way to discover your true self?  Jon de la Motte failed his first Stripe interview, but he didn't give up. It was his dream job, a company that connected wit...h his father's work in finance with his software ambitions.  At Stripe, Jon faced challenges. He joined a risky JavaScript infrastructure team and struggled to find his footing. Eventually he found his way, built a great team and then it all started to fall apart again.  Discover how Jon's journey reshaped his life and what it means to balance personal and professional priorities. Episode Page Support The Show Subscribe To The Podcast Join The Newsletter Â
Transcript
Discussion (0)
You hear me through your headphones, I assume.
Yep.
So can you tell me who you are and what you do?
Yes. I'm John Dillamott. And yeah, I have for the last about 10 years or so,
I've been a software engineer. I've worked kind of all around and done a lot of platform type work.
So stuff where I'm supporting other engineers at companies and working on the tools that they use.
And like, I usually like to tell people before we start what my thoughts are about the episode.
But maybe you need to help me figure out what yours is.
I think it is kind of a story of like putting my hope in something and then realizing like it was very misplaced.
Hello and welcome to Co-Recursive and welcome to 2025. I'm Adam Gordon-Bell. Today's story is about career change in John's life, trying to get a job at Stripe, working at Stripe,
eventually leaving. And it's super fascinating. It's a very candid look into
identity and relationships and performance reviews, culture, relationships. I don't even
know how to set it up. You won't be able to predict where this one is going. I promise you
that. But yeah, it all starts with John trying to get a job. I had a few friends who had worked with me at my previous
company and they worked at Stripe and they were like, hey, you should come get a job over here.
I thought Stripe was the coolest company. I was really actually particularly interested in it
because they did sort of financial infrastructure. My dad was an entrepreneur and he honestly,
from the age of about like maybe 12 or so, he kind of had groomed me to almost take over for him
in his business in finance. And so until I was about maybe 25 or so, my life trajectory was,
I'm going to go get a job in software engineering and I'm going to work here for a while. And then I'm going to like take all this stuff that I learned over here and then I'm going to go get a job in software engineering and I'm going to work here for a while.
And then I'm going to take all this stuff that I learned over here and then I'm going to go work with my dad.
And so when Stripe came along, I was like, oh, this is perfect.
It's a company I really respect.
They have really high engineering standards.
It's got people I really like that are working there. And I could go actually see what it's like to work in a real company that
does like real like financial money movement stuff so it kind of ticked all the boxes for me
and I applied at Stripe and uh yeah I remember that was super nerve-wracking I was like way
over prepared for the interview I was like I'd been writing TypeScript at the time for, I don't know,
maybe like six months or something. And so I had this impression of like, oh, strike,
there's such craftsmanship, such quality. Like I got to make sure that I like show up in the
interview super well and present myself like I really care about craftsmanship. And so I had my
IDE all set up. I was like, I was so focused on making sure that like I had the
testing and the types all right, that I actually ended up like sucking on the question. So that
was tough. It was tough to swallow like the failure there. I got turned down and then I
tried again six months later because they were like, hey, you can re-interview in six months.
And then that time around, I made sure I did a
bunch of practice interviewing beforehand. So I was like, okay. And I talked to some other people
who worked in big tech and they're like, yeah, it's not really about demonstrating super high
quality. It's about solving the problem. So I allowed myself to lower my standards the next
time to just be like, okay gotta just like i gotta solve the
thing and then i can iterate and make it better if i have time left in the interview but really
i gotta optimize for finishing the thing stripe is they have several headquarters they've got uh
they're mainly san francisco and actually ireland they got a big seattle office and several others
but i joined in 2020 they had actually just established a remote hub. So
they had made remote a part of their official, you could be hired into the remote hub and you
could stay remote. So I made it to Stripe. And I actually had a choice when I was joining Stripe.
They were like, hey, we're spinning up a brand new JS infra team. When a language gets a certain
level of usage at the company, they typically form
a team to support that language and kind of all the tooling and stuff around it. And they asked me,
are you interested in being the first hire onto the team? And I was actually planning on joining
the team that my friends at the company were on. They had an opening on their team. And so I kind
of had to make the decision, like, do I want to take the riskier, like more difficult route of like trying
to help spin up a brand new team? Or do I kind of want to go the safer route and just be on it?
And I took the riskier route because I was like, what the heck? Why not? Let's try it. And so,
I joined the JS Infra team and it was the first year was pretty difficult.
Actually, I was I had a hard time with the team, like getting our feet underneath us and like almost saying the words is difficult for me.
But I'll say it anyway. Demonstrating business value.
The phrase was difficult because it was something that he was hit over the head with again and again by his manager.
They were like, in all of my writing and my project proposals and my planning stuff,
in my status updates for projects, there was always this push to be like,
what's the business value? So it's not an inherently bad thing. I'm just like,
I have some baggage around it. It's hard for me to say the words because I'm like, it had to be drilled into me so much. Like, what's the business value? What's the business value?
The other thing John realized was that he had to work on his written communication. I didn't really have to write much project stuff. I would kind of pitch it and talk to people and then we would just kind of do it.
And there was a lot of low process.
But at Stripe, it was really clear like, oh, it's super important that we come up with
real project proposals.
We shop them around.
We get feedback.
We do our due diligence before we actually start working on something.
That was really clear.
That was important.
And that was something I was trying to get comfortable with.
And I think my manager wasn't wrong in the sense that like, when you're a smaller team in a bigger company, and people are looking at what you're doing, they're not really so much caring about
the details. Like they kind of just want the TLDR, like, what's the value? They're going to look at
a project, the higher up they go, they're going to look at a project proposal maybe and just kind of skim over it. But the thing they
really care about is like, what are you saying? I was just going to, I was just going to improve
our business, you know, and say it to me as short and quickly as you can. About a year in,
John starts to get the hang of things and he lands on a project that is really impactful,
where he could clearly demonstrate business value. And that was actually migrating our bundler that we used for our largest code base,
which I think was something like 5 million minds of JavaScript.
It was a big, big JavaScript code base.
And I was really hunting for that project to really sink my teeth into
and show that I could really make a difference.
And so I really poured my heart out into that project.
And it worked a lot to like get it done and get it done quickly.
I remember in the first couple of weeks of doing it, I was really struggling because
there was a lot of technical complexity around learning the new bundler and trying to like
see how I could actually replace it.
There was, I had to figure out like how to make locales work and how to, I had to write loaders for a bunch of different stuff
because it was built for React Native. So there was a lot of confusing things where I just,
I was really like trying to learn all this stuff. And I had a hard time like making tasks for other
engineers. So I ended up like doing a lot of heads down work myself. And my manager was pretty clear that like, I didn't do a good enough job, like bringing
other people into the project.
I took somewhere on the order of like 12 or 15 minutes or something to start up the web
pack, uh, in development mode.
And then, and that was super painful.
Anytime you switched branches or did anything, you would have to go back through that 15 minutes.
It was rough.
So I ended up migrating our bundler to a bundler called Metro,
which is actually for React Native.
But we were able to get it to work for the web as well.
And we got the time down to like,
it was like 30 seconds to start up.
And so it was a massive win.
And so I shipped the project so it was a massive win.
And so I shipped the project.
It was a massive success.
And then performance review time came around.
John was in a strange spot now where he was feeling anxious about this delivering business value for so long.
But now he had actually done it.
He had landed a big, impactful project.
But it was pretty late into his first year.
I knew there was a chance I would get like less than meets expectations, but with the success of
the project, I thought, well, surely like that will turn it around. Like the impact was so high
that will, that will sort of cover over the mistakes that like I'd been trying to work on addressing,
which is really around project management.
But the meeting happened, and John didn't meet expectations.
And the reasons, written all down in an official HR document, were exactly what he expected.
When it first happened to me, I was in that kind of like that headspace of like,
what could I have done differently?
What if I said this?
You know, maybe if I try to do this thing, maybe it can kind of offset, you know, there's almost
this kind of frantic running around of like, how do I make this right? How do I make sure this
doesn't happen again? How do I, and at some point I, I let that part of me slow down a little bit
and just be like, man, this really fucking sucks. And I kind of let myself feel
what it was that I was feeling. I remember there was a moment where I like, I have this little
closet next to me and there's this little spot in it where there's nothing in the closet.
And I remember I had such an emotionally difficult day at work after getting that
review rating was, I remember crawling into my closet
and just like closing the door and just like letting myself cry. And it was like one of the
few times I'd cried as an adult. And I was like, man, something else is going on here. Like this
is like, this is really difficult for me. Very difficult for me to have someone at work tell me like you're not
quite good enough john's own reaction that the strength of it was a big surprise to him like
i should not be this impacted by like someone at work telling me like you're not quite meeting
expectations like it wasn't like they're gonna to fire me. It was just like,
hey, partially meets expectations is the designation I got. And that was a huge blow
for me. I was actually quite shocked by how difficult it was for me. It was the first time
in my career. And people might think this sounds melodramatic, but I'm like, it's just how I felt
when it happened. I wasn't choosing to be so deeply impacted by it,
but it did impact me.
It was really hard pouring my heart out into a project,
seeing success,
and then seeing that it's getting our team a lot of attention
and positive momentum,
and then getting a bad performance rating.
It was really difficult. The work breakdown was a bad performance rating, it was really difficult.
The work breakdown was a first for John,
but really this was not the first time
where he felt like things were suddenly crumbling.
Something similar had happened a couple years earlier,
but in his personal life.
We were driving home one day and my wife was,
she was talking about some other family
and something about parenting
and how difficult it was.
And I remember this feeling rising up inside me where I was, I had this insane urge to
be like, we're not allowed to talk about other people's parenting.
And I felt this like righteous indignation sort of rise up in me.
And I was like, oh, we don't talk about other people.
I remember feeling like it was so
important that I hold my line. And so she was kind of shut down because she was just kind of
trying to share about something that was difficult, some interaction she'd had with another family.
And I remember us getting home and like, I dug my heels in and I was like, I'm not going to like
back down on this. Like we can't talk about other people.
And I remember the fight lasted longer than normally our fights did.
And it was about two days long, which was super long for us.
It was just like there was that kind of tension between us.
John kept up his side of the fight.
We don't do this.
We aren't these type of people.
I remember we were in our closet and she came to me and she was like, I can't live with you
like this. You're just continuing to dig your heels in. You don't want to talk about what's
actually going on. And I like, can't, I can't live in a marriage like this. And she was like,
I'm considering like taking the kids and going and staying with my folks for a while. It just really terrified me. And I remember I just kind of fell to my knees and was just like,
it was the first time I like let myself feel the reality of like, maybe I'm not actually right in
this scenario. And maybe there's more going on than I realize. And like, maybe this could actually
fall apart, which was a really kind
of terrifying moment for me. The next thing John thought about was his kids. It's truly a terrifying
feeling to be like, what would happen to my kids if something happened to us? And I just remember
just the fear and the weight of that moment. And it kind of came at a time when I thought our life was really stable.
I had sort of assumed without thinking about it that I was safe and secure in my marriage.
And we had kids. And so it was sort of inconceivable to me that separation or
divorce could ever be on the table. And I was about seven or eight years into my
career and I had a really good job. And I had been there for about four years, I think. And I had
accomplished a lot there. I was well-respected and I made pretty good money doing it. So we were
very financially stable. I felt sort of like life was
complete in some sense. And so to kind of be hit by that moment of realization that like,
oh no, there's actually kind of danger hidden where I'm thinking it's going to be,
was really terrifying. So again, John is in a closet feeling his life crumbling.
Different closet this time.
But yeah, he has to do something about it.
Well, I begged her to stay.
I think within a couple weeks, I realized, like, I have to do something.
And she was like, I think you need to see a therapist.
And that was very difficult for me to hear.
I grew up in a very fundamentalist Christian home.
There was always this message in our home was like, God will fix it.
And if you trust him enough, it'll be fine.
He'll always come through and always fix it.
And so I sort of had this belief that I carried with me.
If you were to ask me like, oh, this person
goes to therapy, I wouldn't necessarily have said, oh, they're weird or that's bad or strange.
But when the moment came for me to go and do it myself, I was like, oh no, this makes me really
uncomfortable crap. But like I'm sort of like, I felt up against a wall in some sense because i was like you know
i have to do something like things are starting to crack and i think i need help and truthfully
though like it wasn't an entirely altruistic motivation part of me was like still believing
like hey my wife's actually the problem and i going to go to therapy to placate something that's not right with her because I thought I was solid. I thought I was
super solid. So next time John and his family were at church, he found that they had a list
of recommended counselors and he just started looking through. And I literally just scrolled
through the pictures of the people and I was like, who's the oldest person? That was my criteria for finding a therapist. And so I just
found the oldest person on there and then ended up like reaching out to him. And so I ended up
meeting with him in person and it was probably about 10 or 15 minutes away from my house.
And yeah, basically just, I would come in, we would have a 50 minute session.
We would start off and he would ask me like, sort of, hey, is there anything you want to
dig into this week?
Is there anything like really pressing?
It was like, yeah, like my marriage is starting to flounder and I don't know what to do about
it.
He had some basically program that he would take
me through, which is like, Hey, we're going to go through sort of learning about some fundamentals
about kind of basic psychology and how the brain works. And then starting to like talk about
childhood development and then sort of like actually doing exercises to be like, how is it
that I respond in certain situations
and starting to put language around what it is that I do when I'm in a situation that's like
difficult relationally. John himself didn't totally know what was going on. He was mainly
in therapy to appease his wife. You know, he did have these internal triggers that caused these
reactions, but he didn't really have a ground truth sense of whether they really were problematic.
And so he sort of introduced me to this concept.
We are wounded in our earlier years, and that affects us more than we realize.
And we sort of carry the resulting responses to those woundings into our present day relationships. And he also started
to talk me through like how it is that our brains actually work. And the brain really is like an
anticipation machine. So it basically takes all of your past experiences and filters them through
what's happened. And then it does some automatic decisioning before you even get the chance to
start thinking about what it is that you want to do or behave in a particular situation.
So kind of starting to learn a little bit about what that was, was really wild to me to even like consider the fact that some of my reactions I don't have control over in that rational part of my brain where I typically do my spend my time thinking.
So that was his personal life.
He was in therapy.
He was learning things about himself and his reactions.
It felt like maybe he was getting better that he could get through all this therapy stuff and be fixed.
But then he had this poor review at Stripe and it's sort of the breakdown that came
with that seemed not ideal. And then it felt like the fact that his manager can't be trusted and
there was this constant tension that that caused. There was some other stuff that started happening
in my personal life too, which was my wife started to have health problems. She had an incident while she was driving,
almost kind of like a panic attack. And that really started being difficult for her. She
really started that year to struggle with anxiety for the first time in her adult life.
And she couldn't drive anymore. And so I had just gotten my bad performance rating.
She can't drive anymore. And we have two kids.
At the time, I think they were maybe three and four or four and five. And they were going to
two different schools that we had to drive them to. And so my wife couldn't drive. I remember
when my wife first started struggling with anxiety, it was another moment where I was like,
is this even real? I remember her first really struggling with anxiety, it was another moment where I was like, is this even real?
Like, I remember her first really struggling with anxiety. I was like,
are we just making this stuff up? She appreciated this, I assume. I did not vocalize that to her, but that's what I was thinking in my head, you know?
I started like, I started to really be like, am I going to like am I just going to trust that like what my wife's actually going through is actually legitimate?
Am I like willing to start to take risks to validate what she's going through and support her in that?
And that was super difficult for me because I was still coming off that bad performance rating. And I was like, well, crap, I'm going to have to reduce my working hours a bit to be able to take the kids to school in the
morning and pick them up in the afternoon. And I'm like, I had started leading another big project
on the heels of that other one. And so it was this moment where I was like,
am I willing to lose my job if things don't go well in order to take care of my family well
and to support my wife who is struggling? Am I going to take that seriously? I did choose to
start pulling back from work a bit. I reduced my hours a bit. I had to block out more periods of
my calendar and just kind of like be more productive with the time that I had.
And then besides all this, right, John had really become paranoid about his boss.
He was just afraid to interact with her, afraid to get more criticisms, afraid to see her name pop up in a Google Doc that he was writing, you know, ready to give him some more criticisms.
Because there was this piece of me that was like, I was like, OK, clearly I'm not trusting my boss.
Like, I don't trust that she has my best interest at hand.
And that's difficult for me now.
And that's the reality of it.
But I was like, who do I trust?
Thankfully, there was someone on his team that he trusts,
that he had worked with in the past at a different company.
We knew each other.
We knew each other's families.
And he had recently joined the team I was on.
And I remember just like kind of asking him, like, can we sit down and just like work on this project proposal together?
So they put together a proposal for the next big effort and that helped.
There was a piece of me that realized, like, I really like performed super well and it didn't work.
So like, what's the point of trying so damn hard?
And in combination with the trust that I kind of found in my friend, I think that sort of
helped me, like, start to move forward and be able to, like, let myself try again at
work in a way that was, like, not where I wasn't quite pouring so much of my soul into it.
Not pouring everything he had into it was actually hard though.
I think I realized that for me, work was really a core part of who I was.
I remember like when I first became a software engineer,
I love to tell people that I was a software engineer.
I mean, this is like letting you all behind the curtain of what I feel when I would do
things.
But it was like be at a dinner event or something.
And it was like in the back of my head, I'm like, I'm just kind of waiting for people
to ask me what I do.
Because I'm like, you know, I'm a software engineer.
It's like, I thought that was so cool.
And like, you should ask me about the projects I've done and the millions of dollars or this or that.
I love the prestige that came with it in my mind.
And so that year was really difficult.
It was for the first time in my career,
I had to make a decision like,
am I willing to lose my job?
I remember distinctly feeling that.
Am I willing to just, am I willing to fail?
And then John's boss got promoted.
He got a new manager that was a better fit.
And also he just found some strength in just not caring.
It ended up being the best year of my life.
It was difficult.
There was a lot of hard stuff.
I had to make hard decisions.
But I found myself coming alive in ways that I did not realize were actually possible.
I remember strange things happening that year.
When I was a kid, I was always really bad at math.
This was always a thing that was, it was almost like this badge of shame I secretly carried around, which was that, and specifically this, I did not know my time staples.
And I hated the fact that I was sucky at math in my head.
I had tried to relearn them as an adult and I couldn't get them to stick. I found myself that
year, like suddenly being able to do like math in my head that I couldn't before. And it felt easy.
And I remember like, I used to be really dependent on task lists.
Like my wife was always like, if I want him to do anything, like it's got to be on a list or otherwise he's going to forget about it.
And like basically our social calendar, like I let her manage entirely because I couldn't handle like a social calendar along with work stuff. And that year for the first time, like I found myself like waking up in the morning,
just sort of being aware of all the things that were going to be happening that day and being
able to like adjust and kind of plan accordingly. And it was like, I didn't have to write everything
down. It was almost like my brain was starting to do something different. Somehow this was related
to the therapy, to John taking his mental health, his wife's mental health very seriously, to him recognizing that something in him was like a clenched fist, clenched with all this tension for so long that he had forgot.
And now he was starting to open up, starting to release that tension.
So as an example, the math one is interesting. My mom was really good at math
and she prided herself on being able to do math.
She taught John math.
He was homeschooled and she spent a lot of time
talking about what seemed like very complicated subjects
for an eight-year-old to understand.
He couldn't understand the mechanics
of multiplication tables,
but she was talking about irrational numbers and various things that he just didn't get.
But I realized like that year in particular, I started to make the connection of like,
oh, no, she didn't care about me understanding math.
She enjoyed appearing smart in math.
And actually, she sort of lorded that over me.
And so I felt immense shame as a kid around math. And I just kind of had to increasingly
hide the fact that I couldn't understand the fundamentals. John hid that by cheating,
secretly sneaking around the house to get the answer booklet and just copy down answers.
And it started to occur to me that like, oh, these things that I think I'm just bad at,
I'm not actually like bad at. There are reasons why I feel so stuck when it comes to just doing math in my head. There are very concrete reasons why that's the case it's a cool example because it's like
sometimes you think that something
is like part of your identity
but there's actual tactical
ways like you just need to learn this thing
it's not a disability
but just like a skill
to be learned right?
but really what I'm getting at is the thing
of like there was something
I tried to learn,
but it was, I couldn't get myself to learn it. So there was almost this block around the thing.
It felt like a wall because I'd start to add numbers together and then they would just seem
to fall out of my head. I couldn't keep the context on them. It was more like that. It was like, oh yeah, I could memorize my time
stables, but something felt difficult around math for me in particular. The concrete reasons were
all the time that he spent just in fear and shame trying to hide his lack of understanding
of math fundamentals. I didn't have anyone to talk to about it.
I couldn't admit it to her because I knew it wouldn't be taken seriously.
And I didn't have anywhere to go with it. I didn't know what to do with that. And so I started to form another narrative around it, which was like, I'm bad at math. And I need to just like,
I need to like figure out a way to make sure that like nobody finds out that i'm bad at math yeah i mean because if you think of your story of trying to well of like having to find the
answers and wanting to hide the fact that you didn't know like i assume there's actually a lot
of time if you add it up like a lot of time that you spend worried uh that somebody's going to find
out yes like that's what jumps to me is like that that sounds very unpleasant that somebody's going to find out. Yes.
Like that's what jumps to me is like that, that, that sounds very unpleasant, right?
If I were to just spend a lot of time right now worried about somebody finding out about something, I mean, I would be a wreck, right?
Like it's not a pleasant thing.
Yeah.
I think you're right in that, like I had to spend a lot of energy to make sure that my
mom didn't know what was actually
going on inside of me, which was I was scared. I wasn't going to meet the bar in school.
When I actually started going to high school, I went from homeschooling into high school. I went
to an actual high school. I remember being terrified of going into a real school and being
like, I'm going to have to do math at this school.
And they're going to figure out I'm a fraud.
But I couldn't talk to anyone.
I was terrified.
And I had no one to talk to about that.
So it's basically like our brains are actually very dependent on each other.
And as a kid, you're very dependent on the emotions and the, they call it affect regulation,
which is basically like your primary caregiver.
One of the things that they do is help you to handle your big feelings as a kid.
That's what they should do.
So whether you get really angry or really sad, like they're meant to come alongside you and sort of be the stable brain that you don't have yet as a kid, that you're not able to actually do.
And when that doesn't happen, your brain actually doesn't develop correctly.
So when John was able to see that as an adult, the wall was gone.
It was like magic.
The numbers didn't fall out of his head.
And that just made him think more about his childhood
and what other walls might be there.
You kind of know the feeling of it as a kid,
but you can't really put words to it.
My family was very,
we had very strong opinions about like morals
and sort of what was, what's right and what's wrong,
what we do and don't do.
And this was maybe at the root of that original fight with his wife about gossiping that ended
in the closet. We were told not to do certain things. We were told not to think certain ways.
And so now I'm taking that same principle into that situation with my wife where I'm like,
it was like, it's my job to make sure that we are
morally up to code. So it's like, it's something that worked for me as a kid.
Like I had to adhere to these moral codes. Like I had to like, I had to basically survive in a home
where things were expected of me. You're like, I know if I go off track, like I'm going to be,
I'm going to be shunned. And it actually did happen.
Like one of my siblings was sort of like the black sheep of our family.
They didn't really, they didn't really fit the mold.
They were sort of rebellious.
And I remember like, I remember them being ostracized from the family.
And I remember thinking like, man, if I ever did that, like I'd be screwed.
But like, why does that matter?
Just because it did to your family or?
It matters because there was this,
I had a belief as a kid that I didn't realize that I believe,
which was basically like,
if I didn't adhere to a certain set of beliefs about the world, morals, I would
essentially be cast off.
Like, I would be ostracized.
Even though they would say things like, hey, we love you no matter what.
We love you unconditionally.
But I knew somewhere inside of me that actually wasn't true.
There were things I could do to cause me to be separated emotionally or physically from my parents.
I had to make sure that I behaved in a particular way in order to keep their approval, in order to keep my, basically to survive.
Unpacking and rehashing all this childhood stuff sounds traumatic like i have no experience with
therapy myself but my initial reaction is like doing all this would just make things worse
you're just rehashing things you're re-scarring yourself but actually for john it had the opposite
effect that year i actually ended up having like a super successful project and come the performance review of the next time
I got an exceeds expectations and I got like a huge bonus and like extra equity and you know
you know my boss sent me the sort of pdf thing before our one-on-one and I remember looking at
it and I was like I got exceeds what I was like it was just one of those moments where I was like, what's happening here?
This is so wacky to me.
Like I, I started working less.
I've like started not giving a shit as much.
And suddenly like I'm doing better.
And like the project is going really well.
And I found myself too, just even being able to like like when I ran into roadblocks in the project
I like I let myself be really honest about the things I was hitting that were not going well
like I was like oh crap this is I made a bad decision about this piece of tech that I used
my normal inclination would be like okay I need to fix it and make sure to figure it out really
fast but I was like hold on I can take a step back, write a document, and just say, hey, things are a little off the rails here. Here are all the options I'm aware of.
These are the different paths we could take. These are the trade-offs I'm aware of.
And just share it with my team way earlier than I did before. I could tell there was this like not as much fear in me of being like i can expose my what i can what i think are
failures to my team and it ended up like making the project go way more smoothly because i was
able to talk about what was going wrong and really solicit kind of the collective knowledge of the
team and figure out how to move forward on something. But I feel like, did you ever have any fears?
I feel like that panic motivated work is one of my superpowers.
Like, okay, I don't know about X now, but in a panic, I'll quickly learn it.
But like, actually, like probably the whole rest of your team are feeling the same thing.
They're also probably worried about like, oh, somebody realizes that I don't know this
thing about this thing.
Because like tech is insanely complicated.
There's so much stuff.
You can't know it all.
When someone starts to step forward and be like, hey, I actually don't super know, but
here's what I do know.
And can we all like kind of work together?
Can I get some help?
I mean, it's basically saying like, hey, I need some help.
And here's what I'm going to lay out everything I know. But I'm going to like I'm going to take a risk and say, like, I need some help. And what I found is that like that actually builds a connection in the team that otherwise wouldn't be there, because otherwise everybody's kind of going around silently thinking, oh, shit, I got to like know my stuff or appear competent.
And we actually end up just sort of almost not, we're not really trying to one up each other, but we're just sort of trying to avoid the fear. Whereas if we just allow ourselves to be
more open about what it is that we don't know, it can actually build stronger connections
that make a project actually and a team be more together
and do better work. So everything is great now. John and his team have bonded and found ways to
grow together when they don't know something. It's a huge change from that first year when he did
everything himself in a panic trying to find business value. And also him and his wife are
closer than they've ever been.
So it's like everything is solved. I was like, man, this is awesome. Like
such a good year. You know, I'm able to do math in my head. And truthfully, like it was even to
the point where I was like, start things started smelling better to me. This is weird, but I'm
like, and even colors, I was like noticing more colors. I was like, this is so cool. I was so excited at the
end of that year. And then all of a sudden I remember waking up and feeling like I had lost
something. It was very strange because I had all this forward momentum and I felt like I got that
review. And then I felt like I hit a wall and I kind of started to be like really
unmotivated in work, in life. And I remember, yeah, just laying in bed and being like,
I don't want to get out. Some days when it was really bad, it's like I would sit at my computer
and I would like try to do a very simple task. it was like i couldn't muster the energy
and i think you know i've heard people describe that as like burnout basically
this depression was actually kind of aggravating like if i put in all this work in therapy and
like i've done all this stuff with my wife and we've been through like rough times and we're like still together and like growing closer. Like what's the point if like I just am going to get randomly
slapped with depression? Like I think that was very demotivating and difficult. Now John and
his team were in this great place where they shared their difficulties and they tackled them together.
And although this wasn't a technical difficulty,
it had nothing to do with JS infrastructure,
but it was affecting the team
because he wasn't getting much done.
So he had to call a meeting.
And yeah, I remember going into that meeting
just feeling sick to my stomach,
like queasy, like I can't believe
I'm gonna go say this to my coworkers.
It was so nerve wracking
to me, like to actually admit to them, like, hey, I'm struggling. And like, I have help. I was still
seeing a therapist at the time and trying to work through that. But it was kind of just admitting
that I didn't know exactly what to do or what was going on. So I remember going into that meeting and just sharing it with them. And they were all like extremely supportive. I was like,
honestly shocked by the level of support that people had for me, like people talking to me
afterward, like setting up meetings and talking and just, it was like really encouraging to get that level of
support. And that, that even in and of itself, like helped for a while. And then another few
months went by and I wasn't doing well again. I was like, shoot, I'm struggling again.
And I remember talking to my wife about it. And by this time, like she and I, like we'd,
we'd stayed together. We gritted our teeth and like started to work through
some of our stuff and like honestly our marriage was better than it had ever been at that point
it's one of those things where you're like you go through some deep shit and you come out the
other side and you're like i didn't really know this woman as well as i thought i did and she's
actually really amazing that That's awesome. And
like it, I need, like we've needed to go through the hard things in order to like start to peel
back the layers where we can actually start to see each other well. So it was at that time I
started feeling like really supported by her. And I remember talking to her about struggling at work
again. And she, I remember sitting with her and she was like, I think you should ask for some time off. Just like take a couple of weeks,
just like let yourself rest. That was another really scary thing for me to ask.
And of course, like my, they were very supportive. I was able to take a couple of weeks off and
it was at that time that, oof, do I want to share this?
Yeah, you know, I do.
I do want to share this.
Toward the end of my time off from work, I kind of made this connection that like part of the reason why I was so attracted to Stripe in the first place had to do with my dad.
And kind of like what I had been groomed for.
John cared so much about Stripe. He reacted so strongly to things at this company because
of his dad, because some part of him, the part of him that idolized and wanted to impress Patrick
Collison really wanted to impress his dad. And I had started to be really honest with my parents about some of
the ways that things were hard for me as a kid. And that was a difficult process. And toward the
end of my time off, I remember at that point in my journey, I had started realizing there was there's very much in my family kind of a stronghold around work my dad was
my dad was um absolutely a workaholic and it it it cost our family dearly and i think like sort of a
lot of this story is me replaying the same thing that he was doing even though i had sort of vowed
not to ever do that.
So John decided he needed to talk to his dad about his work and his lack of presence in John's life,
and especially in his childhood. Because if that was the root issue behind these work struggles,
why not tackle it head on?
This just happened over the phone. When I called him, he was actually on a business trip.
We had a time schedule to talk. I called him at the time. He picked up the phone he when i called him he was actually on a business trip we had a time scheduled to talk i called him at the time he picked up the phone and i could hear someone in the background and
he was like oh hang on i'll end this meeting in a minute i was like dad this is really important
like we we need to talk and so he's like it's okay i'll call you back in 15 minutes 20 minutes
goes by i have to call him again he's still in in the meeting, but he's like, oh, no, the meeting's over.
I'm like, I can still hear the guy in the background.
Like, you don't understand.
This is like our relationship is on the line here.
Like, I need to talk to you.
Like, you got to stop your meeting.
Walk away for a second.
And it almost was even this moment of like, that was my entire childhood summed up in
a moment where it was like
work was everything and like he could not he could not pry himself away even for a discussion
like with his son yeah that was that was extremely difficult for me but also like very i think
important for me to realize like that's that that was what I had felt as a kid.
I was straight with him.
I was like,
this is what's going to like,
this is what has to happen for us to reconcile.
And as soon as I touched the work thread,
it was like within minutes he had gone to like,
we're done.
We're absolutely done.
Almost like you're not my son he actually ended
up basically disowning me um and um and that i remember that felt very it was such a final
moment for me it was sort of this moment of realizing like all the things you know we
talked about earlier in this conversation where it was like, I knew this.
I had this sense that if I stepped on some toes, like I would be cut off.
I knew that if I addressed directly the work situation, like it would it would mean that I was cut off.
And that would be it.
And it turned out to be true.
John was cast out.
He had questioned his dad about work, and that was just unacceptable.
And that brought a lot of grief for me and a lot of anger
that I had never really allowed myself to feel around that.
But it's almost a sense of, as a kid you know something's wrong
you don't know how to put words to it and then you kind of like eventually come to this point
where you're like oh no it actually was there was something wrong there and then and then
and then there's the grief that comes with that when you realize the truth the truth of what
what our relationship was what what are you grieving? I'm grieving the
fact that I never really had a dad and that I needed one really bad and that I came up with
a lot of strategies to keep myself functioning in light of that. And that basically like most
of my life I've lived out of those strategies and it hasn't worked very well for me in the long run.
It's wild.
It can kind of just come on at times.
Just the sense of like deep sadness.
And that's sad.
It's sad to come to your life.
Like I'm 36.
It's sad to get to that point in your life and realize you had it all wrong if your sort of
whole perception of things was just was just off it's very sad but like also you were i don't know
like i i feel i feel the need to to argue against you and be like but no you're you you know you have your life and it's worked and
here you are yeah i mean it's it really is adam it's a thing of like it's hard to put words to
and in fact this was a big barrier for me to allowing myself to feeling to start feeling
things again which was like that that perception of success is almost a barrier.
It is like there's this piece of my mind that's like,
oh, I don't deserve to feel that way because I have a good life.
I have all the things like I've paid well, I'm this and that.
I don't deserve to feel sad.
And there is almost this sense of like this barrier that happens.
I'm like, oh, other people have it way worse.
I shouldn't feel sad about this.
But the truth is like when I really like let myself feel it, I'm like, nah, deep down,
I am actually really sad.
I may appear very successful, but I'm still very scared.
I'm still very sad. I'm still like, in many ways, a boy like struggling to figure out what it is that I'm doing.
So now John's time off has gone from restorative to, yeah, I don't know what,
like a bereavement process. And then he's got to get back to work.
I thought sort of, I was like, okay i've like in my mind i was like i beat
the final boss i said the thing i've been afraid of saying to my dad forever like it's it's i've
achieved it so i should be pretty good i did well again at work for a while and then eventually
things started to kind of unravel for me again like my mind wouldn't even run and then kind of
the like inability to focus again came
back and I was kind of like well crap I've already like taken some time off for this I've already
done all the things I think I could do for this and I remember like again sitting down with my
wife and having a conversation I remember we were sitting on our back patio and we were just kind of
sitting and like contemplating this decision, like what do we do?
And I like looked at her and she was like, I think you need to quit. And you know, it was funny
because at that exact moment, there were some people walking by a path next to our house and
we overheard the conversation, this lady, she's like, oh man, i have this friend she loves her career she's really good at it
but she just had to quit that was when i decided to leave stripe and not really knowing what i was
going to do next it so makes me think of this thing with like the vcs were upset on twitter
there was like startup founders who were taking psychedelics like ayahuasca or whatever
than just like deciding to leave the the company and the vcs were like god like we need to stop
this this is not a good thing right and probably i mean maybe it's not like traveling to whatever
chile and taking pollution into the jungle maybe not the best idea but like probably those people were broken in a way that made them very
successful something happened to them and they realized that wasn't good and the vcs are like
oh my god he doesn't want to burn the midnight oil but yeah maybe maybe the realizations are valid
which which is to say like yes you've left stripe but maybe that's not the important thing right yes i think so i
think so i wish i had like a great um wrap up to this whole thing where i'm like and i hit the top
of the mountain and there i was and i achieved enlightenment you know or this or that but i'm
like it's more complicated than that i hope that you know, or this or that, but I'm like, it's more complicated
than that. I hope that, you know, people listening to this, if they take anything away, it's just
like, I, I believe still that, that we do matter as, as people, as individuals. And, and we are
each as individuals worth time and effort to explore and understand and really come alive.
Because I think like when we do come alive and it's,
it's some,
that motivates me and I may,
it may end up being a fool's errand,
but I guess I'll die trying. so that was the show yeah john left stripe and he found something else and yeah he's sad about
his childhood and about his father he's profoundly sad but he's also happy to have removed, you know, these layers of tension from his life
that he didn't even see before. So thank you, John, for sharing your story. If something that
John shared resonated with you, maybe follow in his footsteps, become curious about your own
feelings and reaction to things. Learn more about yourself. What could be more important than that?
You can learn more about john on his website
i'll put a link on the web page for this episode and thanks to supporters who keep me at it i hope
you liked this rather emotional deep dive if you want to join the supporters and show your
appreciation for the show go to co-recursive.com supporters we also have a pretty awesome slack
channel that you can find on the website. A great place to hang out.
And until next time, thank you so much for listening.