Creating Confidence with Heather Monahan - #177: How YOU Can Break Through The Noise In The New Year With Google’s #1 Rebranding Expert David Brier

Episode Date: December 28, 2021

In This Episode You Will Learn About:  Defining your unique value proposition  Innovating your brand   Developing strategies to rebrand & maximize success for your business   Resources: We...bsite: www.risingabovethenoise.com  Read Brand Intervention  Register HERE: The Branding Masterclass  Email: david@risingabovethenoise.com  Call: 715-235-9040  LinkedIn & Youtube: @David Brier Instagram: @risingabovethenoise Facebook: @DBD International  Twitter: @davidbrier Overcome Your Villains is Available NOW! Order here: https://overcomeyourvillains.com  If you haven't yet, get my first book Confidence Creator Show Notes:  So you’ve created something amazing. Now what? With SO many options online these days, it can be overwhelming for consumers to find your product. This oversaturation makes branding key to a business’s success! Tune in to learn how you can make your product and services stand out and be different from all the rest. When you can think differently, you can overcome any obstacles!  About The Guest: I couldn't be more excited to welcome David Brier onto the show today! He’s a Fast Company expert blogger and the subject of many articles featured in Forbes, The New York Times, Huffington Post, and so many more. David is the recipient of the Presidential Ambassador for Global Entrepreneurship Medallion presented by the Shark Tank star, Daymond John! With over 330 international awards and industry recognitions in branding, rebrands, design and brand strategy, David is THE expert when it comes to transforming global brands to reach their ultimate success.  See acast.com/privacy for privacy and opt-out information.

Transcript
Discussion (0)
Starting point is 00:00:00 If we sound like others, we're being cliche. And if we're using cliches in terms of our brand, what ends up happening is we're promoting the category, not our brand. If I sound like all the other X, Y, Zs, whatever that category is, it could be coaches, it could be experts, it could be consultants, it could be authors, it could be keynote speakers, it could be whatever. If I sound like the others, I have just lumped myself in with, I'm just one more, whatever that category is.
Starting point is 00:00:29 That's the problem. I'm on this journey with me. Each week when you join me, we are going to chase down our goals. We'll overcome adversity and set you up for a better tomorrow. I'm ready for my close-up. Hi and welcome back. I'm so excited for you to meet our guest this week. He's a fast company expert blogger on the subject of numerous articles in Forbes, Inc.,
Starting point is 00:00:54 the New York Times, AdWeek, Huffington Post, and Business Insider. David Breyer is the recipient of the presidential ambassador for global entrepreneurship medallion, presented to David by Shark Tank Star and New York Times bestseller Damon John. An award-winning veteran, recipient of over 330 international industry recognitions in branding, rebrands, design, and brand strategy. Holy cow. David has designed and transformed global brands, regional and local brands and brands for startups, and even cities. In addition to writing the new branding Bible and Amazon bestseller,
Starting point is 00:01:34 brand intervention, 33 steps to transform the brand you have into the brand you need, with a foreword written by Damon John of Shark Tank and Fubu. David is featured in the new Netflix bestseller written by its CEO alongside Steve Jobs and Richard Branson on innovation. David, thank you so much for being here today. Well, absolutely. Well, thank you so much for having me. Well, this is so exciting. In a behind the scenes, you have been popping up in my life a lot lately. And it's so crazy. Anytime it's serendipitous the way that we have connected, we were both in this content creator program in LinkedIn. And we were randomly paired up the other night, which I thought was so exciting and fun. And then we were both recognized last week, I think it was,
Starting point is 00:02:21 for 50 most impactful people on LinkedIn. So I said, oh my gosh, I've got to get with David and learned from him to really just get some insight in this massive success that you've had. Yeah. Well, I mean, I think at this point, I'm convinced that you're probably, you're probably the sister that my parents never told me I had. I think I'm convinced at this point. That's what it is. We are running in the same circles. All right. So, David, let's start here because I know for myself for a long time when I was in corporate America, I'd never thought about branding, ever, never crossed my mind. Why is branding important? Well, branding is important for this reason. We live in a world where we are literally one stroke, keystroke away, not stroke as in
Starting point is 00:03:03 heart attack, but stroke is a stroke away from finding, if I were looking for anything, I could be looking for sportswear, I could be looking for sneakers, cars, best restaurant to eat at, camera gear, tech, whatever. I can be looking for anything. And I'm basically one keystroke away from finding hundreds, thousands, tens of thousands of options. How do I, as a potential consumer, sift it down to my shortlist, right, without going like nuts? Obviously, for consumer type products, Amazon's made it particularly easy because, okay, you look for blah, blah, blah, then you look for things that have like four stars or five stars. So that helps us sift. But if we're not there, you see, because what's happened?
Starting point is 00:03:53 Let's look at it. So 96, the internet changed everything. Now, what used to happen, like if you and I were friends, I'd say, hey, Heather, you know, I'm looking for a good gym to work out at. Where would you recommend? Right. That's how it would normally happen. Well, now we find out all that stuff online. So the entire sales process that used to involve people or discovery process before a sale happened involved people. Now it's like consumers so informed before they ever hit that. shopping cart or speak to a salesperson that has, you know, it's shifted a lot. That's the role of branding. How is a product or a service going to stand out and be different in your eyes or my eyes? And that's why basically one of the things I talk about is that different is different than better. And so that's the role of branding in the world. So really defining that unique value proposition, what makes you unique, different and special? That's part of it. But you've got to have this other part against what's already out there. The reason being because if we just look at it,
Starting point is 00:04:56 there's that old model of the unique selling proposition, the USP, that we've all heard that. The problem with that was that tended to be done in an isolated approach. It didn't look at the fact that we're saying, well, we're the best blank, blank, blank, blank, because we've done blank, blank, blank, blank, blah, blah, we didn't take inventory of what was the noise out there. because there may be five or 15 or 35 or 50 companies claiming the same thing.
Starting point is 00:05:22 So even if what we're saying is true and factual, if we just sound like everyone else, we've just reminded everybody that we're in the same category and bucket as all these other people. So it has to have that differentiation factor that makes it work. Otherwise, it's kind of like, it's up to like who's the most persuasive salesperson, who's the most compelling individual to pitch it because the company failed to do. do what it has to do in today's market. So where is it that you advise brand start? Is it really doing an assessment of the category first then?
Starting point is 00:05:54 You always have, you have to look at the amount of noise. People don't need another XYZ. They just don't need, it's not, you know, if I say, hey, Heather, you know, it's like, I don't know, whatever. Do you need another, do you need another, you know, comfortable chair in the house? Or do you need another car or a thing or whatever? I mean, whatever the things that you might have. Do you need just another one?
Starting point is 00:06:14 No, you would want, you need one that does XYZ in a way that's different, not like the others. It might simplify. It might accelerate. It might do various things. But it has enough differentiators that makes it compelling to you and me. So I'll tell you, now that I am out on my own and have my own business and living in this entrepreneurial space, I have noticed how incredibly noisy it is out there. And your point seems very simplistic.
Starting point is 00:06:43 However, it's so hard to flipping breakthrough. And I truly believe a lot of businesses don't, especially smaller businesses, just from the time I've spent with them, aren't spending a lot of time and or resources against that idea of how do we break through that noise? Do you work with those smaller companies and how do you help them to understand how critical this is for revenues? It's a great question. And I'll tell you, I work, I mean, all of my work, I work with the CEOs.
Starting point is 00:07:12 And so, I mean, I work with CEOs from startups to $70 million companies. It's this whole spectrum. So it's never a matter of how big the company is or isn't. It's a matter of do they honestly care about realizing their days are numbered if they're not continuously looking and continuously paying attention to what's going on there? Because there could be shifts culturally. They could be shifts technologically. So you've got to pay attention.
Starting point is 00:07:39 So here's the normal conversation when I'm. first interviewing a company to see whether or not they're going to want to engage me and if I'm going to take them on as a client. I'll say, tell me why I as a potential customer should care about your product or service. And then they normally go down, well, we've done blah, and we've done blah, and we're made in America and we're family owned and we're this and we're that and we're the best and da-da-da-da-da-da and we're a state of the art and blah, blah, blah, blah, blah, blah, blah, and I let them finish their little list. And I said, okay, thanks for that. I said, now, Now, why do I know if I went to any of your competitors, I'd pretty much hear the same exact
Starting point is 00:08:17 thing. That's when like the, oh shit, we have a problem. That's when the light starts to go on a little bit. They start going, and I tell them, I said, it's not that anything you said was untrue. It's not that anything you said was not, couldn't be backed up and proven in a court of law. But it sounds like everyone else. That is a problem. If we sound like others, we're basically kind of being cliche.
Starting point is 00:08:46 And if we're using cliches in terms of our brand, what ends up happening is we're promoting the category, not our brand. If I sound like all the other X, Y, Zs, whatever that category is, it could be coaches, it could be experts, it could be consultants, it could be authors, it could be keynote speakers, it could be whatever. If I sound like the others, I have just lumped myself in with, damn, I'm just one more, whatever that category is. That's the problem. Okay, to your point that you just made, I agree with you 100%, right? And some of the brands you
Starting point is 00:09:21 work with, Revlon, I mean, some of the largest companies that are out there, right? You have massive credibility, case studies on your website to back all of this up. However, it just reminded me of an interview I did a couple months ago with Ron Freed in my show, wrote a great book. It's called Decoding Greatness. His concept and direction to people is don't go out and start over a new, go out and break down what somebody who's at the best of the best in a category is and ultimately reinvent and recreate that through your lens. So it's interesting in that what you're saying is you don't want to promote a category. You don't want to be this cliche. You don't want to just reinvent what everybody else is doing. You've got to separate yourself
Starting point is 00:10:02 in some way from that noise that already exists. And that really, that becomes a big conundrum once you're out there. I mean, here's the thing that I am always amazed by. Probably about, I would say, 85% of my clients actually has something that really is a considerable advance. It might be a revolution, but it's not just a little iteration. It's not just a little tweak. It's like a considerable advance. But yet, they sound like all this stuff. So one of the questions I ask is, why are you using the language of the old to introduce the new? You see, I mean, why would I do that? That's one factor. The other factor is every industry has baggage.
Starting point is 00:10:42 And what I mean by that is, let's say, for example, let's say you and I are meeting for the first time. And you say, oh, hi, David, nice to meet you. What is it that you do? And I say this. I say these four words. I am a lawyer. Now, I don't say anything more. Immediately, what has happened?
Starting point is 00:10:56 You know, I'm probably not the most fun person in the room. You know that I probably take something that could be extremely simple and it'll be really long-winded. You know that I probably will never pick up the check. You know, you know, they'll always look at 15-minute increments in terms of billing and such like that. All of that came because I said four words. I immediately, I brought that baggage of the industry. So if I am not proactively separating myself from my industry, how am I different? How am I distinct?
Starting point is 00:11:32 How am I providing you something that isn't just? Just one more of those got people over there, in which case means that I always have to compete on price because at that point, I'm a commodity. You see, I mean, these are the dynamics that come into it. Oh, I love that. Yeah. And so often in business, people are just competing on price because they haven't separated themselves with their brand, correct?
Starting point is 00:11:52 Yep. That's right. To be really clear, I am not talking about, well, you know what? Everyone else's packaging is blue. We're going to go red. There's our big differentiator. Stop treating differentiation like lipstick. That's what I tell people.
Starting point is 00:12:06 You know, it's not like, oh, I like this color. This color goes my outfit. It's not just a little cosmetic, boom, I'm going to do my hair differently or I'm going to put on a different suit. You know, it's not those things. It's actually something deeper. And I love it because it's so exciting. I've literally reintroduced brands to their owners who have been babying this little creation for 10 or 20 or 30 or 40 years. And they're like, holy shit.
Starting point is 00:12:33 we had no idea what business we were in. I mean, literally, it's that dramatic. But that's the thing that I find fascinating because I'm looking at it with impartial eyes. I'm looking at the whole thing. I'm going, you go down that road, you will lose money. You go on this road, right there, you've added $1 million, $2 million, $5 million, $10 million,
Starting point is 00:12:51 onto your revenue stream just because of the fact that you're going this other route that people will turn and say, what are you talking about? Starting the year with a wardrobe refresh, Quince has you covered with luxe essentials that feel effortless and look polished. They're perfect for layering, mixing, and building a wardrobe that lasts. Their versatile styles make it easy to reach for them day after day.
Starting point is 00:13:14 Quince has all the staples covered from soft Mongolian cashmere sweaters that feel like designer pieces without the markup to 100% silk tops and skirts for easy dressing up to perfectly cut denim for everyday wear. Their wardrobe essentials are crafted to last season after season. Their Italian wool coats are real standouts. They're beautifully tailored, soft to the touch and built to carry you through years of wear. Not just one season.
Starting point is 00:13:40 The quality shows in every detail. The stitching, the fit, the fabrics. Every piece is thoughtfully designed to be your new wardrobe essential. And like everything from quince, each piece is made from premium materials in ethical trusted factories that are priced far below what other luxury brands charge. I can't tell you how much I am loving my new cashmere sweater. It's a stable for sure, and I can't wait to give one to my best friend for her birthday this year.
Starting point is 00:14:05 It is timeless, gorgeous, and the softest thing I've ever touched. Which quince pieces are you interested in it? I mean, from the bags to the denim, to the sweaters, to the jackets, they're all incredible luxury high-end products without the high-end price. Refresh your wardrobe with quince. Don't wait. Go to quince.com slash confidence for free shipping on your order and 365 day returns. Now available in Canada, too.
Starting point is 00:14:34 That's Q-U-I-N-C-E.com slash confidence to get free shipping and 365-day returns. Quince.com slash confidence. When you want more, start your business with Northwest registered agent and get access to thousands of free guides, tools, and legal forms to help you launch and protect your business. All in one place. Build your complete business identity with Northwest today.
Starting point is 00:14:59 Northwest registered agents has been helping small business owners and entrepreneurs launch and grow businesses for nearly 30 years. They are the largest registered agent and LLC service in the U.S. with over 1,500 corporate guides, real people who know your local laws and can help you in your business every step of the way. Build your business identity fast with Northwest Registered Agent and get access to thousands of free resources, forms, and step-by-step guides without even creating an account. Sign up for a free account. to begin managing your business hub with lawyer drafted operating agreements, bylaws, resolutions, membership, certificates, bills a sale, and more, all at no cost. Northwest is your one-stop business resource.
Starting point is 00:15:41 Learn how to build a professional website, what annual filings your business needs to stay in good standing, and simple explanations of complicated business laws. With Northwest privacy is automatic. They never sell your data, and all services are handled in-house, because privacy by default is their pledge to all, customers. Don't wait. Protect your privacy. Build your brand and get your complete business identity in just 10 clicks and 10 minutes. Visit Northwest Registeredagent.com slash confidence free and start building something amazing. Get more with Northwest Registered Agent at www. Northwesternigestedagent.com
Starting point is 00:16:21 slash confidence free. Can you give us a real brand story of how you've done that? This is not a very, very sexy one, but it's one that paints the picture well. I did this earlier in my career. So I was approached by a CEO and he sold ice. So I'm like, okay, we're sitting down, we're talking. I remember him sitting in my office? And I said, so tell me, is anything different about your ice? Is there any unique anything?
Starting point is 00:16:50 He goes, some people said that our ice cools faster. He said, huh? He goes, I've heard that a little bit, but I said, can you go to an independent lab and have that verified? He goes, sure. So does that nine days later, speak on the phone. I said, so what did you hear? He goes, our ice does cool faster than traditional ice. And I said, so what do we have quantifiable?
Starting point is 00:17:14 And so we figured it out. It was actually, it cools 33% faster. The reason was because the shape of his ice actually exposed more ice surface and as a result, it cooled your drinks faster. So we created a whole brand thing around, stop waiting for your drinks to get cold. And the whole thing was like it cools 33% faster than traditional ice. We ended up calling it ice rounds. And it became the number one, the number one brand of ice in terms of bagged ice. And people asked for it by name.
Starting point is 00:17:41 Like people would literally come in and say, do you have ice rounds? They wouldn't just say, do you have frozen? Do you have a bagged ice? It went from that to being by name. So that's one of them, one of the, I mean, I have plenty of examples and plenty of stories I can tell you. but that's one that paints the picture. If I can do that with frozen water, I can pretty much do that with anything.
Starting point is 00:17:59 And that's the thing that gets me pumped. Yeah. So for you, it's like a puzzle that you're putting together from the moment you engage with someone until you bring that final campaign and brand strategy to life. Yeah. One of those, I really like the one on your website.
Starting point is 00:18:12 You have a number of different case studies. I like the nimble case study, the startup that you worked with during the pandemic and took them to $4 million in revenue. Can you walk us through a little bit how that works? 100% was see, Nimble was previously, and its prior incarnation, it was called XP camper, XP being short for expedition. Because for those that don't know, there's expedition travel, which basically means you're really going off grid. And you have to have a vehicle that can allow you to go off grid.
Starting point is 00:18:37 So it can really handle all variety of terrain and it has all of the amenities that you need and such. So it's a real no-compromised situation. It doesn't mean that you're being pampered, doesn't have like a built-in manicurist and pedicurists or, you know, and stuff like that. It basically, it has all the everything. So I went with them to a trade show. And I looked at all the competitors. And I was looking at what they were doing and this, that the other. And all their, what are they doing?
Starting point is 00:19:05 What are we doing? One of the things that I found fascinating. And you'll appreciate it. You've probably seen this. It was an enormous show in Vegas. I mean, I think it was about 200,000 square feet of show, right? It was for everything on, everything automotive. And one segment of it was.
Starting point is 00:19:22 expedition campers and vehicles. Well, what ended up happening was I started looking around and because, again, I have the outside look. I'm looking around. I'm not drunk on the Kool-Aid yet. So I'm like, I'm the sober one, right? So I'm looking. And I go, all right.
Starting point is 00:19:37 And I point out to the guys, I said, dudes, I said, have you noticed one thing? I said, first of all, this whole place is driven by testosterone. They have the very, very shapely and scantily clad women in the various of the boots. So they have that play. And then on top of that, they have probably 65 to 70 percent of the brands out there were red, black, and white. And it was really, manly, right? It was like, I mean, I love that voice. It's like, that's right.
Starting point is 00:20:03 We're men. You know, it is that kind of thing. And so I pointed out to them. Do you know what I said? I pointed out that banner and then that banner and then that big brand and then that international brand. And they start looking around and they go, holy shit, like me, it opened their eyes. They never noticed this before. But they're like, holy shit, we guess we're not going to be red black and white.
Starting point is 00:20:23 I said, you're damn right. You're not. So that was one thing. And then it was the way that they were all playing and doing the pitch. Again, they were doing like the manly man, you know, the shots and the dish. And I was like, what's this really about? Because our audience, we know our audience for the company was couples. It wasn't just the dude.
Starting point is 00:20:43 But it was like the man, the wife, the couple, living life in their own terms, being independent. So I came up looking at how agile this had to be, et cetera, et cetera. So I developed the name Nimble for the brand, renaming it from XPCamper because they needed just like a really advanced way well beyond where XP camper had been. And in addition, developing the slogan, freedom to Rome and the language, because again, being an outsider, I'm not in the matrix of their world and how they all talk. So I started to introduce narratives that nobody else was introducing. You know, I mean, one of them we just recently did, this is this example.
Starting point is 00:21:17 And I love this one because it's just a brilliant one. We had a gorgeous shot at night. The camper, you know, campers like set up and they're having their little campfire outside. And you see the illumination coming from the camper. And it's this stunning backdrop of mountains with like a star filled sky. I wrote the headline, why settle for five star lodging when you can have 4,722 star lodging or something like that? And it was like, I actually figured out the math. Like, how many stars does one see?
Starting point is 00:21:46 in half of the actual hemisphere, right? So it's like, how many do you see? And then how many can you see? So that number was actually based on fact about how many stars you could see. No one's talking that way in the industry. And so it's painting the pictures, the little journeys, little moments.
Starting point is 00:22:01 So you outline on this case study on your website, how to make your brand a glimpse of the future, you know the story that you're telling, the hope that you're instilling in your audience, and the dream that you, resurrect, was it, or resuscitate? Well, you're going to tap into that dream. It's got to be an aspiration.
Starting point is 00:22:22 Look at the last purchase that you made of anything. What's the transformation? It's either going to be a big one or a little one, but it's going to be big enough for you or big enough for me, then I go, bam, that's the aspiration. It might make things simpler, might make things faster, might make things more comfortable, might make things less complicated,
Starting point is 00:22:39 might make things prettier or whatever, right? There's that aspiration. So we have to connect to that. I love when I was reading that. And I really, that just the whole brand story resonated with me and the strategy that you took. I thought it made so much sense. And even looking at personal brands online, I was relating that story back to some of the things that I see on social media.
Starting point is 00:22:59 What are your thoughts on personal branding and the importance of personal branding? I find for myself and I think what I've observed, we connect to brands that have humanity connected with them. It may be humanity in the way of, you know, just like a really, really down to earth. real values, not a big corporate corporation playing on, well, let's be purpose driven and let's donate a percent. Not that. That's a transparently ugly spin and that I don't appreciate.
Starting point is 00:23:27 But the real, authentic, but even more to the point, Apple had Steve Jobs, virgin as Richard Branson, Tesla has Elon Musk. We connect to those organizations and companies that has a person that we can connect with. They're more real. They're more tangible. Yeah, you can always put Samsung against Apple and say, where's the technology? Whose camera's better? And even, you know, he Googles the products.
Starting point is 00:23:53 And it's like, yeah, they've got things. And some of them are going to be head to head. Some of them might be. But they're not going to be far from one another. But Apple still has the human aspect with regard to technology. And Samsung is still a faceless corporation. What is it? If they just added one person and it's got to be a person that's real.
Starting point is 00:24:13 It can't just be a spokesperson. person. It can't be flow. I mean, even though flow is cute on progressive, right? I mean, she's cute. She's funny. The State Farm dude. He's like a commercial dude. But it's nice when you've got a person and you go, oh, there's that person I can relate to them. They had the same frustrations and the same things. And even Nike, you know, so when I grew up, we had Keds, we had Converse, we had Puma and Adidas, right? And then Nike comes around and they come around with adding that human element, that Jordan, you know, in the air with those close-ups and the quality of photography, it humanized. So to me, the human component has the potential.
Starting point is 00:24:54 I say, has the potential because if someone just shows up without naming names, you and I can easily rattle off right now. We could probably rattle off 20 people who are showing up, but the stuff that's coming out of their mouth, it's not well thought of. It's not disruptive. It's a regurgitation of what we all heard before. I don't need to see. somebody regurgitating, right? It's just I have better time, better at the use of my time than seeing someone regurgitating. And it's happening everywhere. So for the people listening right now that are saying, that sounds great. And yes, Steve Jobs did a great job of humanizing and Elon Musk has a story to tell. I don't. How do you advise people start with a personal brand? I tell them that
Starting point is 00:25:31 they're liars. That's bullshit. Someone doesn't have a story. And you know, you know how I'd rip that apart? I'd say, good. Tell me, tell me how you don't have a story. Well, I lived in a blah, blah, blah, with a blah, blah, blah, blah, blah, blah, blah, blah. I never did anything exciting. You just told me a story. What story don't you have? If you find the story boring, or you're going to put it in the box of it's boring and dull, here's a certificate.
Starting point is 00:25:52 You are right. It will be boring and dull because you've already decided it's going to be boring and dull. Let's look at the people of today. Oh, and Gary Vee with Vayner Media. There's another example of a person, right? So David Ogilvy, with Ogilvy advertised it. So, I mean, you have people. We could connect to people, people who actually dared to think.
Starting point is 00:26:11 Dare to have a viewpoint. Stand for something. There are people that we all are aware of. There are some that have amazing platforms, but they don't do anything with those platforms. And then there are those that have amazing stories, and they just lean into it as much as they need to need to and want to lean into it. And they take us on the journey.
Starting point is 00:26:30 Take me on the journey. If someone is stupid enough to challenge me and say, I'm boring and I don't actually have a story and I'm not worthwhile, I will say, first of all, you're a freaking liar. and we're going to handle that right now. And trust me, you will lose his battle because you do have a story to tell. It may be one that you think is very uninteresting, but that can be corrected too. So I don't buy it.
Starting point is 00:26:54 I never let anybody get away with that because I think it's a crock. And sometimes it'll be, I can tell. In fact, there's one person who just completed my master class. He was like this. He was kind of like self-demeaning and, and it was kind of, well, blah, blah, blah. You know, I said, dude, are you trying to wake me up and put me? me asleep. I put him in the driver's seat. He was so used to be in the kind of, well, aw, shucks, blah, blah, but, dude, I took time out of my schedule to spend time with you.
Starting point is 00:27:23 Are you going to spend time boring me to death? Or are you going to spend time actually engaging here? No one has predetermined the outcome of this conversation unless you've decided that you're going to be a boring human equivalent of NyQuil. Is that what you're going to be? So I force people into taking ownership of what they need to take ownership of. That's the thing, because I forever believe that people are remarkable. I refuse to buy someone trying to close me on the fact that they're dull or they're uninspired or this or that the other. And if they're really convinced on it, I say, look, here's the deal.
Starting point is 00:27:59 You and I are playing different games. Congratulations. You won by losing. I wish you the best of luck. Two things. One, oftentimes people have a story, but they're afraid to share with that real story. Is that scary to them to put that out there? And the second thing is that some of these smaller stories are the ones that are most relatable because everybody's felt that way or gone through that challenging situation. It's about letting people know that seeing that story through your lens and your experience is what makes you unique and different. 100%. I would also add this one other component. There's an ability to be able to see the macro and the micro. The micro is your story. The micro is my story. The micro is each person's story. But I never look at my
Starting point is 00:28:43 story as an isolated thing that it is inherently relevant and valuable. What I do, and I know that you do it, because the fact that you keynote, any good keynote speaker has this ability. You got to be able to look into the room. You've got to be able to look into the room. You've got to be able to look to the room. You're looking into the room and you're going, because this is resonating. You're not doing it as a soliloquy. You're not doing it as a monologue just for yourself. You're doing it to impact this group in front of you. That's a macrocosm. So it's kind of like that dual awareness. It's like, okay, what's going to cause a ripple here? I go wherever I need to go. I mean, if I need to walk out into a room and if I feel there are a bunch of pompous assholes, I'll say, okay, I have late breaking news. You all suck. I'll let it hang in the
Starting point is 00:29:29 air there for the five seconds it needs to, for it to land, then to go, who the hell invited this dick to actually speak in front of us? But, you know, but the bang, I will have their attention. And now we can actually have a conversation. Because you can't have a conversation. You and I can't be talking. If I'm not looking at you and listening to you and you're not, you know, it's, we've got to be paying attention. So it's that dual capability that that really makes a difference. That's a, what you just described is a real big breakthrough moment. I remember going through this as a speaker where I've become great at telling my story, but I was making it more about me than I was about the audience and making it about them.
Starting point is 00:30:11 And you actually, you have a free ebook, a branding ebook, the 10 golden rules of branding. And it just came to my mind that one of them is your brand is not about you. It's about me. We've all been in a room where we felt smaller. We went in that room and that person we were speaking with kind of felt. we shrunk, we felt smaller. That was a horrible feeling. To me, that's a real red flag.
Starting point is 00:30:35 If I feel smaller and I didn't feel smaller prior to that, I was me. I was in my own space. I had my own place and position in the world. And now I walk in and I feel smaller. Whoa, that's a freaking red flag. You know, that person, that's where we're feeling smaller in front of that person. Obviously, they're the most important person. They've got the altitude.
Starting point is 00:30:58 They've got to this. They've got to that. well, screw you, you son of a bitch, I'm sorry. That shit is bullshit because anybody that's trying to play that game is actually exceedingly small. And they're just feeding off of whatever implication and I don't learn that in business. I mean, I, you know, I think anybody in the beginning of their career would have run into that and either was smart, smart or quick. I wasn't smart quick. I probably took me about 12 years to learn how to navigate through that and hold my own position.
Starting point is 00:31:27 And again, like we were talking about before we started this, be willing to walk out the room. You've got to always be willing to walk away and say, look, with no hard feelings, too. You don't have to be like, hey, buddy, you're an asshole. I wish you, I wish you nothing but hell and death and being locked in an elevator where you've just eaten, you know, beans for lunch just five minutes before and you are, that's it, you know? Right. We don't need to go there, right? We don't have to have that malice. It could just be, you know what?
Starting point is 00:31:56 You have a different philosophy. I have a different velocity. I wish you the best of luck. This isn't the journey I'm taking. I'm out of here. That is a powerful illustration, but an excellent, excellent point, David. Okay, so one of the things that you talk about
Starting point is 00:32:07 is the importance of rebranding and to forever be rebranding. That sounds a little intimidating to some people, I would imagine. And how do you suggest people do that and companies do that? I'm going to answer that with a little scenario and a question back at you.
Starting point is 00:32:23 I personally don't consider it hard work. I consider it harder work. Here's the hard work. I've done a rebrand, whether it's for yourself or whether it's for your company or whatever. We've done a rebrand. Now you make that rebrand your master. No. That's like mistake number one.
Starting point is 00:32:38 The rebrand is in your master. You were the master of the rebrand. You brought it into existence. It's what I tell people when literally what I tell people. I mean, this will partially answer your question. At the beginning of every master class that I run, I say, I know that you're here to handle your brand. But I'm here to tell you, you don't need a brand.
Starting point is 00:32:58 Your brand needs you. And I'm here to give you back to you so that you can empower your brand. So the thing is, is that the rebrand that we create doesn't define us. We defined it. And by just continuing to pay attention, we can have it do the little shifts and growth movements that needs to do to continue to be relevant. And also one other little side note, the proper rebrand is going to be built on values, it's not going to be built on a thing. A thing is transient. A thing you and I can
Starting point is 00:33:33 become outdated tomorrow if we built our brand on a thing. If you built your brand, I don't know, pick whatever, but if it was instead built on values. And two examples that we all know, Nike, what is it? Just do it. Does it say better sneakers, cooler synthetic rubbers. No, right? They didn't build it on the thing. They built it on, that's a value. That's something we can connect to. Apple, when Steve Jobs came back, did he say, cooler operating system, nifty your design? No, that was part of their other messaging. But what did they build around? Think different.
Starting point is 00:34:05 That was a set of values. So the more we build it on values, which is timeless, which connects to you as an individual, connects to me as an individual, we're not just relying on that color, that technology, that design thing, blah, blah, blah. So it actually made me think of the mistakes that I actually made me think of the mistakes that I've made when I was still in corporate America, I launched a personal brand around starting from the bottom and making it to the C-suite. That was, you know, the whole mission behind it and being a C-suite executive. Then I got fired and wrote a book and I rebranded as confidence creator, which was
Starting point is 00:34:42 really the thing. It was the book, right? So then I just kept, you know, leaning into confidence creator, which is black, red, and white, which is funny, to your point earlier, around colors, which I wasn't thinking of that. So then I'm leaning into the thing, to the thing, the thing, and then people started losing, no one knew I was a C-suite executive. No one knew I had 20-plus years in sales leadership in this whole career because I focused so much on the thing that it lost who I was and who my brand really was. So I started leaning back into, and I guess these are all kind of mini rebrands.
Starting point is 00:35:12 I started leaning back into, you know, I'm the former C-suite executive that was fired and has created different methods and ways to go. from rejected to redirect it and can help you do the same. So it doesn't matter if it's a keynote or a book or the first book or the second book or the podcast. It doesn't matter the thing. It's more around getting back to who that brand and who I really am. If your anxiety, depression, or ADHD are more than a rough patch, you don't need just another meditation app. Takayatry makes it easy to see a psychiatrist online using your insurance in days. Takayatry is 100% online psychiatry practice that provides comprehensive evaluations, diagnoses, and ongoing medication management for conditions like ADHD,
Starting point is 00:35:55 anxiety, depression, bipolar disorder, OCD, PTSD, insomnia, and more. Unlike therapy-only apps, tachyotry is psychiatry. That means you're seeing a medical provider who can diagnose mental health conditions and prescribe medication when it's appropriate. All their 600-plus clinicians are in network with major insurers so you can use your existing insurance instead of paying monthly subscriptions or out of network fees. You'll meet with an experienced licensed psychiatrist who takes the time to understand what's going on, builds a personalized treatment plan, and can prescribe medication when it's right for you. Your care stays consistent and evidence-based. Head to tachiatry.com slash confidence and complete the short assessment to get matched with an in-network
Starting point is 00:36:42 psychiatrist in just a few minutes. That's tachiatry.com slash confidence to get matched in minutes. Perfect. The continuous rebrand thing, you were doing it. You're paying attention. It's so much easier to be paying attention than to be going, oh, I got blinders on. I don't want to know. That's living in a state of cautiousness, fear, denial.
Starting point is 00:37:06 The world isn't staying stagnant. If you're not attentive to the changes and the shifts that are going on, your days are numbered. If you're going to take that approach, it's always been the truth. And for people looking at 2022 and trends, and what should they be leaning into or leveraging, what's some of the advice that you can give around branding for the time that we're in? Build your brand around something that can survive anything.
Starting point is 00:37:30 No one knew in March 2020, that was the beginning of the shitstorm, right? All we knew is, uh, there's this thing, right? You know, then like, you know, April, May, uh, you know, everyone's holding out to their cash. You don't know what's going on. So the thing is, is that it parallels a little bit with, like, diversify. but build yourself up in a way that, and that was the one of the things that I did. So, yes, I've been doing branding for in 2022, 42 years.
Starting point is 00:37:57 And that service could be vulnerable to economic trends, different things of that nature and all kind of stuff. Yes. So some years ago, I wrote this. That was like great for people who didn't yet know me. They were kind of like, they loved it. They was like, boom, it's big. They love the big type.
Starting point is 00:38:13 That's what that's to crack me up. I loved showing it to my daughter because she was, oh, you finally get me. I mean, that's the size of the type in the book, right? It's large. And for anyone who is only hearing this on audio, that's brand intervention book, David's bestselling book on Amazon. Yeah, it's a lot of fun. It's very visual. But the thing about it is like, so I put that. So that was like, so that was another little way that people could avail themselves to me. And then I, in 2020, I was like, wow, this is pretty nuts. So I started looking at some other ways to have other layers of being able to engage with me. That's where I created my masterclass
Starting point is 00:38:48 mentorship program. And so that's a different tier of investment as opposed to working with me. So, or not even as opposed to, but just in addition to, that's another layer, depending on where you're at. And so that's an example of what I would recommend to people. It's like, okay, how many layers can you do? If you are an experienced individual, I know you can speak to this because of your book. I know I can speak this because of my book. The ultimate calling card is a book. If you have insight and you can go, you know what? No one's tackled this before.
Starting point is 00:39:20 No one's given it this vantage point, this insight freaking write a book. And if that's too daunting, then go ahead and maybe start putting together microcontent in other areas, but show up. You've got to show up. If your listeners are listeners and they get nothing else from them, this they could take to the bank. We are way too prone in today's hyper speed sense of business to want to put stuff on autopilot.
Starting point is 00:39:51 Oh, good. Oh, that'll be, let me put, let me do it. Let me do a drip campaign. Let me do a, let me do a thing. Let me do an email sequence. Let me do a funnel. Let me do with this. If you're listening to this and you do that, you are sucking the life out of your brand
Starting point is 00:40:03 by putting too many things on autopilot that should be tended to by you. And it doesn't mean. that you can't delegate in different things, but it's just be deliberate. And the perfect example that everyone can relate to, it's the moron COOs who put these things, hey, we've got customer service calls that are coming in. And how come, why don't we put a menu tree? So that way, by the time that they've gone through a menu tree and we've called up and we've gone, oh, hi, we see that you're calling from this number. Is that right? I'm sorry, I can't understand your response. Is that right? Oh, I can't understand. How about we try it this way? And then you go
Starting point is 00:40:37 one layer, two layers, three layers, four. Like, by the time you get, you get a person. you're ready to kill them. What does that do for your company's brand in terms of efficiency, in terms of customer relations, in terms of being relevant? I am blown away. Are there places that you call, you call them,
Starting point is 00:40:53 and you actually get a person? Well, it's very rare. Very rare. My BMW payment the other day, and I couldn't get to someone to help me make my payment. It was crazy. The ones that do, and I'm not talking like a little small local business,
Starting point is 00:41:04 but I'm talking about an actual decent size guy, doesn't it pour your mind. American Express, American Express, every single time they get me to a person faster than any other company and they separate themselves and their brand. I would never leave that credit card. There you go. Perfect little micro example. We are too prone to putting stuff automated. Oh, we'll automate this, automate that, automate that, automate that, automate that. Automate and you will die a premature death because you're putting things in place of showing up when you or someone part of your team should be
Starting point is 00:41:36 showing up. People are freaked out. People are like, hey, you know what? I'd like to apply to, do your master class. They're shocked when I'm on the Zoom. I'm right there like, they're like, oh my God, it's you. They're kind of like, it cracks me up. It always cracks me up. And they're kind of little starstruck or this. I've been following you for years. I didn't expect you. They're like blown away. They're shocked. But I care. And at the same time, I don't know anybody else who can look through my eyes and see, is this a good candidate or is it not a good candidate? Because not everybody gets through, right? But I also think people need to know that you've made some strategic decisions that allow you to show up. Because I've noticed you on social media, you show up all the time.
Starting point is 00:42:11 But then today, you taught me because you've said no to having your own podcast, because you've said no to put an email on your phone so that you don't disrupt these different times during the day. You've made choices and you've foregone different options. Yeah. Well, David, it is such a pleasure are having you on the show. You are welcome to come back anytime you want. Please let everybody know. How do they find out more about your masterclass and where can they pick up your book? Totally. Well, the book can get Amazon, Barnes & Noble online. They can get it for books a million online, any of those. And get the hardcover. Why do I say get the hardcover? Well, first of all, it's best production values. And someone is seeing that in your home or office will want to borrow it.
Starting point is 00:42:50 And if you're kind of like, if you have like boundaries, you're like, did I say you could touch my book? See, and then when you slap them, if you slap them with a paperback, they're not, they're going to know, your heart's not in it. You hit them with a hardcover, they're going to go, whoa, they're serious. So that's the first thing. The other thing is my site, for sure, rising above the noise.com, R-I-S-I-N-G, rising above the noise.com, you can find out all about whatever you need to know, the masterclass, you could find it all about that.
Starting point is 00:43:18 And you know what? I have to send this to you, Heather, I have to send this to you because you'll appreciate this. I did my first live speaking gig in like, I think it was 18 months in June, right? And it was in Montana. And I wanted to make it really memorable because it was a nice, small intimate group. It was like about 35 entrepreneurs in beautiful Montana, the hills and all. It was great. But what happened was, I was like, how do I make a lasting impression?
Starting point is 00:43:40 I made this coin. And it's like it's largest coin. It's like it's cast out of bronze. And it's just, it's a whole thing. And so what you have to do, you have to, I'm going to send you one for you to have Heather. this sucker has heft to it. And so you can hurt somebody with this kind of thing. So I know you're not going to hurt anybody with this.
Starting point is 00:43:57 But I want you to have one just as my expression of appreciation. Before we hang up, and you are hysterical, before we hang up, let me know the numbers in regards to revenue generation on the masterclass. That you quoted me a little bit of information on the success that the masterclass has had. We've put 63 entrepreneurs through the program from Australia, Dubai, Malta, Venezuela, India, Hawaii, America, and Canada. Those are the various places that I can remember offhand. And so 63 of them, since they've completed the program, they have generated in excess of $71 million in sales
Starting point is 00:44:37 since completing the program. And so what's interesting about it, I hated what I'd seen out there. I didn't like the programs I'd seen at that because they were kind of like throwing a lot of different crap at you. And here's what I found. I consider myself smart, not like academically smart, but like I'm a hard worker. I will study.
Starting point is 00:44:56 I will lean into stuff. I'm observant. And so why am I feeling from the beginning of the program to the end of the program that I'm as clueless at the end as I wasn't the beginning? The only difference now is I have their whole educational souvenir kit, you know, I have all their swipe files and their formulas and all this junk. But why do I feel dumb? And so I didn't want to create something that basically was like, hey, do what I say,
Starting point is 00:45:19 follow what I do so you can be a blind David Breyer puppet. I didn't want that. I want people to think for themselves. If I know why something works, I can construct it, deconstruct it, put it back together, make it work. That's the way it was built. And so the way it's done is it actually somehow finds the weakest link in each person's what's undermining their brand.
Starting point is 00:45:43 And it's fascinating because for some people it might be how they sell. For some people how they negotiate, for some people how they frame their story. For others, it's like all the bits and pieces. We even had a fitness instructor out of the Hamptons who did it, had her own fitness studio. And of course, 2020 obliterated fitness studios as far as business. So she went from a seven-person fitness studio to just being her own solo practitioner. And so when she heard my program was available, she did it. Didn't change.
Starting point is 00:46:10 She tweaked some different key things. Well, what happened was by the time she was done, she now had a completely full roster. she was servicing more customers to capacity than she actually had when she had seven people. Her profit margin went through the roof. She increased her prices and she has people on waiting lists and are referring them elsewhere. And that's just as a result. So for each person, whether they're solo or other people, we had five people from a $3.5 billion lighting company, the largest lighting company in the world.
Starting point is 00:46:42 And their earnings the next quarter were just so it impacts wherever anyone. is to change their trajectory because they're no longer the passenger. They're actually in the driver's seat of their brand. They have the ownership because I'm very, very well known for threatening to break people's kneecaps if they actually say something. If they are really very, very stubborn about, no, no, no, I really can't do this. I'm like, bullshit. You really can.
Starting point is 00:47:11 So that's the kind of pathway and journey it happens. Oh, my gosh. Well, you are clearly the branding expert. I'm so grateful to be in your circle. I'm going to have to check out this masterclass. And for everyone else, go to rising above the noise.com. I will link to the book, to the class, to the website, in the show notes. Definitely check it out.
Starting point is 00:47:29 David, until I see you soon on LinkedIn, thank you so much for being here. 100%. You are awesome. And make sure I sent me, I got your name on this. So send me your info and I'll send it to you. Done and done, as I would say in my true brand words. Until next week, everyone, keep creating your confidence. You know I will be.
Starting point is 00:48:08 Come on this journey with me.

There aren't comments yet for this episode. Click on any sentence in the transcript to leave a comment.