Creating Confidence with Heather Monahan - #189: Discover The POWER Of Your Voice! With Speaking Coach & Voice Expert Caroline Goyder
Episode Date: February 8, 2022In This Episode You Will Learn About: Talking with confidence How to tap into your power Finding your gravitas Resources: Website: www.carolinegoyder.com Read Find Your Voice Joi...n Gravitas Training Email: caroline@carolinegoyder.com Facebook & Instagram: @carolinegoyder Twitter: @CarolineGoyder Youtube & LinkedIn: @Caroline Goyder Overcome Your Villains is Available NOW! Order here: https://overcomeyourvillains.com If you haven't yet, get my first book Confidence Creator Show Notes: Our breath affects everything we do, and is vital to our confidence! When we have a speech or even a big meeting coming up it’s SO important to practice what we are going to say because confidence is a set of behaviors. We aren't just born with it! According to voice expert Caroline Goyder, as soon as you become aware of your voice, you can change it very quickly. Tune in to learn how you can let go of nerves and step into your most confident voice yet! About The Guest: Our amazing guest today, Caroline Goyder is well known for her global reputation as a voice expert and speaking coach. With her warm, engaging, and relaxed practical style, Caroline has worked with actors, teachers, broadcasters, and even people in the corporate sectors! She served for many years at the Royal Central School of Speech and Drama as a voice coach, and her TED talk has over 9 million views. Taking ideas and making them readily available and digestible for the audience, Caroline is one of the most sought after experts in her field! See acast.com/privacy for privacy and opt-out information.
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One of the principles on stage is stillness and movement, movement and stillness.
And often you can tell on stage who the most powerful person is.
Think of any good Mafia movie that you've watched.
The most powerful person is still because everybody else moves around them.
Is there in the animal kingdom as well?
And so often, stillness is the kind of paradoxical thing that makes you powerful.
And stillness in the breath underpins stillness in the body.
Because you can't be still in the body if your breath isn't.
Tom. I'm on this journey with me. Each week when you join me, you're going to chase down our goals.
We'll overcome adversity and set you up for a better tomorrow.
I'm ready for my close up.
Hi, and welcome back. I'm so glad you're here today to meet our guest, Caroline Goiter.
Caroline's global reputation as a speaker and voice coach is built on her warm, engaging, relaxed, and highly practical style.
and her expertise honed by her work with actors, teachers, broadcasters, and the corporate sector.
That means you.
She worked for many years at Royal Central School of Speech and Drama as a voice coach.
Her skill is to take ideas previously known by performers and broadcasters and to make them
immediately usable for the audience in their personal and professional challenges.
She is regularly sought after by the media as an expert in her field and her work has featured
her on television and numerous national and international newspaper articles. Her TED Talk, which is
amazing, has over 9 million views. And yes, I am very jealous. At Caroline's website,
Caroline Goiter.com, I'll link it in the notes. You will find information about booking her to speak,
signing up for her Find Your Voice events, and you can download her short audio courses and help you speak
with confidence. Caroline, thank you so much for being here. Oh, it's great to be here, Heather. And your TED Talk, I know,
we'll have as many views in as much time.
They go up.
From your lips to God's ears, I am hoping so.
And I want to start with the TED Talks for two reasons.
One, I saw your talk.
It's unbelievable.
Definitely warrants the views that it got.
It's so unique and different.
But you seemed so confident and so calm.
Did you feel that way?
Like, break it down for me because I was a nervous wreck when I gave mine.
So the backstory to this one is that I had a,
wonderful coach called Denise Graveline, who really sadly died. She ran a site in the US called
The Eloquent Woman. And she died three years ago, which is awful. But at the time she was coaching me,
she said, this is a massive risk. Because of course, a speaker coach, I mean, you know, right,
a speaker coach standing on a TED stage, you've got to nail that. You've got. You did, though.
You did nail it. So the backstory to that is that I did do a lot of work on it. And I spent time,
with Denise working on script, I spent time thinking about the prop, and I spent quite a lot of time
rehearsing with a stand-up comedy coach. It's not a funny talk, but stand-up comedy coaches are just good
at nailing it. And when I got there on the day, one of the organizers said, you're the most
prepared person in this room. And I was like, you bet I am. So I can't mess this up.
But it's important for everyone to understand, because I didn't even know this, here you are,
you're the coach, you are a speaker coach, and you're enlisting and investing in getting your own coach.
That's a big deal.
I mean, it's like any tennis player will tell you or any executive will tell you.
You can't do it without a coach.
You can't cut your own hair because you can't see around the back.
You can't coach your own talk because you can't see your blind spots.
So you and I both know that coaching is essential.
And even when you become this thing called an expert, a coach is even more important because
nothing is static. Learning has to evolve. And if you're not evolving, you're not an expert.
Oh, that's so true. And back to our conversation we were having earlier with all the AI and technology
changes and updates, we constantly have to be learning and growing. Well, Caroline, I found it interesting
that one of the first things I thought when I listened to your talk was the way you speak and your
voice just draws you and it's so beautiful. And when I shared that with you, you said, oh my gosh,
It hasn't always been that way.
So take us down that journey and how that could even be real.
I really am the archetypal teacher who teaches what she needs.
And the reason I'm so passionate about teaching people to speak with calm and control and confidence
is that when I got to drama school in 2000 BC, they said to me, you have no presence.
You're not centered.
Your voice is thin.
You're not grounded.
You're not listening.
And I, you know, a litany of.
kind of complaint that you often get at drama school. And I had no idea what to do with that.
And I thought, there's nothing I can do. I'm just, I'm just a bad actor. And I got the right teachers.
And with their help over the last, you know, couple of decades, you unpick that I wasn't breathing
in the right way. I was standing badly. My throat was tense. My jaw was a bit tense. And I wasn't
present to others because there was too much noise in my head. All the stuff that I'm conscious of now,
I had to learn about. And as soon as you unpick it, you realize you can change really quickly.
And voices respond so quickly to a bit of gentle attention. So this is all so learnable. I am evidence
of that. Well, I'm so glad you're here because I have zero knowledge around this topic. And it's so
interesting to me to think that everything that you just described that you actually learned
and access knowledge. And now you're going to share that knowledge with us. So where do we begin?
I constantly get DMs from people saying, I have to give a big speech or I have to get up in my office and talk. I'm freaking out. What do I do, Heather? How do I find the confidence? How do you direct people?
The first thing I would say to someone is understand that confidence is a set of behaviors. You know, whether you call it atomic habits or Aristotle's Rice actions, confidence isn't something you're born with. So if you're feeling, oh my God, I can't make that speech or I have to speak on that.
panel, it's like thinking, I can't drive. If you think I can't drive and I need to drive,
the thing you do is go and get driving lessons. So the first thing I would say to someone is if you
have that speech coming up and it worries you, don't ignore it. Seek out help. The beautiful thing
about the US is there is a good speech and voice coach in every town. You just put into Google and
someone will come up. Enlist their help, work on your speech with them, get support, find out what you do
well, find out what you need to tweak, and then practice it. And if you spend three or four lessons
with a voice and speech coach and then practice it at home a few times, you will feel ready because
you've practiced it. Just like when you do a driving test, if you've done enough practice,
you pass. And that's the thing. People think it's magic and it's not. It's not magic. It's practice.
You definitely share that in your TED Talk as well and in your books that practice is so key.
It was helpful for me.
Very recently, I met with Tim's story.
We were both doing keynotes for the same live event.
And backstage, we were talking.
He was closing the event as the largest speaker in the lineup.
For good reason, he's amazing.
And I was asking him, I said, you know, you're years ahead of me in this.
What's some of the advice that you can give me to get to your level?
And he said exactly what you just did.
Would shock me.
He said, I practiced five to seven hours to this day for every.
every and any speech I'm going to give. And I was shocked to hear that. And that's just music to my ears. And
what it means is that his speeches are also evolving. He's not just doing the same title,
keynote in every city. You know, he's, he's creating new content. And it's that balance. That's so
important because then it's living. So you think people, even if it's just for a meeting that you're going
into and you're giving a presentation at work, you think people should be practicing even just for a work
presentation. It's leverage, isn't it right? So I was working with a hedge fund this week on a big
presentation to the internal team, which is about creating a new vision. If you're creating a new
vision and you need your team to buy into it, or if you're pitching to investors and it's going to
make a massive difference, then put the time in. If it's that relaxed update to your team,
then, yeah, run it through a couple of times at home, but you might not need the same input. So
balance the leverage with the input and just do an equation as to how much time should I be putting
into this and what's the benefit if I do? And I think we all know deep down, the thing not to do
is put your head in the sand and just ignore it because it terrifies you, which is what a lot of
people do. Like you said, their throat is going to tense up more on the actual day of they're going
to begin sweating. They're going to lose their posture and create a domino effect of things that are
going to make that speech worse. It creates a trot.
I think, and you've probably come across so many clients who've had one disaster because they
haven't prepped, and that puts them off forever, so they never practice. It's much better to face the
fear and say, right, I'm going to get as good as I can get for this speech. And that sets you up then
with a positive memory that then allows you to repeat it. The other thing to say is if you can't
practice, visualize it going well, because the brain is a predictive machine. And if the brain has seen it go
well. You know, this is just good NLP, isn't it? If the brain's seen it go well, it thinks it's
already done it before. You're so right. And I am living proof of this before my TEDx talk.
I watched every TED Talk that I loved, every night for months leading up to the venue to put
myself there and imagine myself there. And then I'll never forget, in the end of 2019, I had the
opportunity to interview Sarah Blakely live on stage at a big sales conference. I was so nervous and
intimidated by her that I knew I was, of course, right, of course, female billionaire.
And I thought, oh my gosh, what if I panic when I'm on stage? So I did just what you're saying.
I would lay on my floor, close my eyes and see her smiling at me. I would see me smiling back.
I'd see the audience standing up and cheering. And I did that for weeks before I went to Boston to
interview her. And it worked. I definitely, I saw her. I ran over and gave her a hug because I felt
like I knew her and she looked at me a little like, all right, dial it down, sister.
But that ease, that parity on stage is so powerful.
And you'd done it by visualizing it.
So that is such a great strategy for anybody who's feeling nervous.
You can do that in the car.
You know, if someone's driving you somewhere, visualize your speech.
You can do it waiting in reception somewhere.
Any downtime, visualize success.
But don't ever visualize failure.
Because that has exactly the same effect in the wrong way.
Now, Caroline, you talk a lot about breathing and the power of breathing, which yet again,
I could have used this information years ago.
It's embarrassing to say this, but I didn't really think about it.
And I was hoping you could share some of the breathing techniques that can empower us to be more confident when speaking.
It's funny, isn't it?
Because we know about breathing for yoga or Pilates.
we know that when we run we need to think about our breath. What we don't think about is breath for
speech. The basic principle that everybody needs to understand is that because all speech is out
breath, your pause is in breath. If you understand how to take a really relaxed in breath,
then everything you say is relaxed. Whereas if you forget that and do what most people do when
they get really scared, which is kind of chest breathe and their shoulders come up and they
gasp the air in. And that's when your system says you're running away from someone really scary now.
And so you're going to speed up and you're going to get flat and it's going to become just really
hideous quite fast. So in other words, the full stop for a speaker and the quality of your in breath
is the quality of what comes out next. And I just wish that everybody understood that because then
you can be on stage in front of 4,000 people. You relax, you look out at the audience, you breathe,
and you're with friends. And that's, that's the art, isn't it?
to speaking now is to seem really at ease in that situation.
You seem so at ease in your TED talk.
That's definitely the sense that I got.
And specifically in that talk, you talk about the importance of the diaphragm,
which again is something that I had never thought about.
Can you share with us how that works?
I remember being at drama school and them talking about the diaphragm and I was like,
I kind of think I should know what this is.
it's if you take a thumb the best i mean i do this in the ted dog if you take a thumb and just stick a thumb
women it's below where your bra strap is men you just kind of have to imagine between your ribs somewhere
and just feel that squishy point that is the front point of attachment for the diaphragm
and the diaphragm kind of cuts you in half like the skin of a drum like a jellyfish all the way across your torso
though. And when you breathe in, the diaphragm descends and when you breathe out, the diaphragm rises.
So if you just put your hands on your tummy, then you feel that as you breathe in, your tummy moves away from your spine.
And as you breathe out, your tummy moves back to your spine. Now, when you pause, you want the tummy to move away from the spine.
That's a pause and then you speak. And it's just like when you sing, happy birthday to someone.
If we all think about the feeling of singing, you're going to sing, so you breathe into your tummy,
and then you sing.
Speaking should feel the same.
When you do that, some really good things happen.
Your voice has power because you're giving it air power, voices supported by air.
You feel relaxed because your system is breathing in a relaxed way.
Your audience get time to think because you're not rushing.
And the whole thing starts to feel relaxed, you know, George Clooney-esque,
rather than rushed and stressed and, I don't know, the horse racing speed.
So the breath is the secret, the master key to good speaking.
Because without it, you wouldn't be able to speak.
We'll stop.
So do you recommend right before someone's going into meeting a presentation or a speech
to find a quiet place to go and find your diaphragm and feel that?
Absolutely.
I mean, good actors will always before a show,
certainly in the West End in London, I suspect in theatres in the US, they have a half.
They spend half an hour before the show goes up, just sitting quietly.
And what they're doing is exactly that, Heather.
They're tuning into mind, breath, and body.
They're getting present.
And what that means is when you hit the adrenaline of the audience,
your system meets it and it spikes performance.
If you're not centered, if you've been checking TikTok or, you know,
watching TV or checking your messages, looking at Slack or something,
you hit the adrenaline and your system panics.
So, yeah, quiet is the most important thing before you perform.
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One of the things I'm thinking about as I'm hearing you speak is the power of the pause.
Can you tell us a little bit about how we can use pause in speaking?
It's so interesting, isn't it?
Because I know my editor, my video editor will say,
if he's editing YouTube videos, you've got to cut out all the pauses.
People hate pauses on social media.
That's not the same in speaking because a pause is like good poetry.
You know, you look at a poem or a song lyric, a film script.
There's loads of white space.
And what happens in the white space?
We process stuff.
because not everything is speaking.
If you lay out speech like a poem or a song lyric,
then you create a space for the audience to connect with it,
whereas if I just talk at you and I don't stop and I keep going because I'm nervous
and I'm just kind of on a roll because I can't really,
then you zone out because there's no white space.
No one can think that fast to hear you.
No.
And yet people do because we're all so speedy.
Our lives now are so speedy.
And I think there is a movement to all this productivity movement and the emphasis on time and managing time, I think, is coming as a response to the overwhelm.
But most of us are still in the overwhelm.
And so as speakers, you've got to put the brakes on.
You've got to slow down because that helps an audience.
It doesn't mean that you have to be like a kind of, you know, speak your weight machine.
You can be energized, but you need pauses.
What about using or varying how quickly you speak at different points in a speech?
How do you think that can work for a speaker?
Oh, gosh.
I mean, you know that and I know that, that a good speech has dynamics.
And I say to speakers when I'm coaching them,
think about what energy you want the audience to feel at each section of the speech.
Because another cool thing about the diaphragm, such a nerd,
is that the diaphragm responds to different emotion.
So if you think, I really want the audience to be excited about this bit now.
And if you think about something that really makes you feel excited, guess what they do?
And if you want them to feel frightened, you know, think about something that really scares you.
And chances are you don't have to work very hard.
If you're feeling it, they'll feel it too.
And so we can really move an audience through emotional gears just like a good movie.
A good speech is like a good movie, isn't it?
The dynamics are so important.
Because if it's just one note all the way through, people get so bored so quickly.
Oh, gosh, that's so incredibly true.
And we do not want a bored audience.
And when I see the board audiences, right, right now with everyone on virtual,
how do you coach people to be as powerful and effective and engaging through a computer?
This question is coming up so much.
In fact, I did a session today for a big group and it came up.
The first rule I learned from business schools really early on in lockdown, which is stand up.
And, you know, I work a lot with a laptop stand or a standing desk because if I have, you know, you'll know this.
If you have a big audience on Zoom or Teams, whatever platform, if you're sitting at the desk, you sit to write emails,
doesn't have the same feeling of excitement that it would if you walked out on the conference stage.
and standing up can start to replicate that,
and it makes it feel more like a performance.
And I think that's the game changer note for most people,
is stand and gesture,
because that brings your voice into it.
Explain to us the role that gestures play
or how we know when we're gesturing too much or too little,
whether it be on a computer or if you're on a stage.
So there are some good rules which are like broadcast rules,
which are, you know, don't wave your arms around
as if you're on a huge Royal Albert Hall stage.
But the gestures that you would naturally do
if you were chatting to a friend or a group of friends
are probably going to work on screen.
The reason that's true is that because of the hands being connected to the shoulders
and the shoulders being connected to the ribs,
everything I do with my hands affects my breathing
and my voice is breath.
So gesture affects my voice.
And the more I use my hands,
the more engaged my voices,
the more resonance it has, and usually the more power it does. If I'm sitting at a desk and I've got
my hands clamped and my ribs tight and I'm not moving, my voice is going to be much flatter.
So it's just a really simple way to liven up delivery. Stand up, gesture the way you do when
you're relaxed. It's so simple. I worked with a coach for my talk. Only time my life I've ever
engaged one, which now I want to, again, now that I'm learning from you right now, one of the things she taught me
that I just hadn't thought of
was I was doing a five-step process
was to put your hands out
and use your fingers to say,
one, two.
And I asked her, why is that important
for me to do? And she said,
that visual that you're going to provide
with the audience is really going to
make this very powerful. It was a very
subtle thing to do, but it
definitely worked. There's so
much science on the power
of gesture to lock things into
memory for audiences. So that's the other
layer to it. Absolutely. And for the speaker too. For me, it helped me, knowing that I was signaling
like that with my hand, helped me remember what I was going to be saying. And it slows you down,
doesn't it? Because you're kind of committing to it. Use the body. The body is the most important
engine of good speaking. Be in the body, definitely. And what about actually walking and your posture?
How does that play into giving a speech? It's interesting. Different people do different things.
there are definitely speakers who do a lot of walking.
You know, I think Tony Robbins or someone,
that motivational speech style,
I think you can really march around the stage.
I'm often the counterpoint to that when I coach people
because I say unless you're Tony Robbins,
actually moving when you're not talking is quite powerful.
So you land a point and you land the energy of that point
and then you pause and you take a wonder.
And this comes from acting.
Often when directors are working with actors, they'll say, move the thought, let the thought move you across the stage because it shows that you're changing your thinking.
So maybe I've made my point and now I want to move it on.
If I move to another point in the stage, the audience kind of follow me and thinking.
So it's a way to move ideas on for you and for the people listening.
And it's really different to the Tony Robbins school, but it can be really powerful.
It's so interesting to me how much thought.
goes into this and how strategic it is. And it's also making me feel excited right now,
because these are things I frankly haven't thought about for myself when speaking,
but I know that these are things that I can implement. So thank you so much for sharing them.
It's fun, isn't it? It's so, it's super fun. What about expelling your voice or, I don't want to say
louder, but projecting maybe. What are some tips around projection? Oh, gosh. I mean, I was
told, you know, way back when your voice is thin, you have no resonance. And I just thought,
oh, it's never going to change. And all I can say is that I've spent the last 10, 15 years doing
five minutes of humming, chanting, singing every day. And if you just spend five minutes singing
in the morning, your voice will naturally start to have more projection and more resonance.
But if you're on a stage and you're worried that you don't have enough power, first thing to
think about is ground. Get your feet really planted. Then think posture. Get your spine aligned.
So make sure that everything is lined up properly as if you're in a Pilates class or standing
against a wall and you're not doing text neck because when we stick our heads forward,
it's really difficult to project. Then think about sending the voice from the tummy.
You know, if you think about where you laugh from or yawn from, that kind of big,
oh, you're no big deep laugh that you do with friends. It comes from your lower torso. We don't speak from
the throat. That's just the channel. The power is the belly. So feet grounded, straight spine,
power in the belly, then find something at the back of the room that you want to send a thought to
and think of pulling your voice from that point. So rather than pushing your voice out at something,
you stand up straight and you pull in.
Because then the voice naturally connects and it's easy.
Whereas if I think, if I stand to the side,
if I think, oh, I've really got to reach that point,
if I start pushing in my throat and pushing my head forward,
that's straining the voice.
It's going to make it tired.
So just get strong, pull in,
and you'll naturally have power.
And we do it when we sing.
That is such an interesting idea.
And my son is going to love that I will be
singing even more in the car on the way to school. Caroline, thank you for that one. I will give him
your email for his, he'll be filing complaints because I'm not a very good singer, but I'm willing to
try it. I always want to get better. I always want to grow. They're fine until a certain point,
aren't they? And then they don't like it anymore. Mommy, please don't dance. You're right.
When they were little, when they were little, they liked it at 14. Not so much. No, not so much.
Okay, you talk about gravitas and how to have more of it. Can you explain what that is?
Yeah, Gravitas is the book I wrote in 2014, and it's something that, I think it's kind of my word,
and it's a weird one, that it's become my word. I think I have lawyer parents, and I wonder if there's
something to do with that. Gravitas, I was asked to teach at a big corporate in London,
and they said to me, people keep saying, oh, she has no gravitas, he has no gravitas, and we don't
know what to do with that. And I suspect in the US, that is a word that is also banded.
about. What it means is seriousness, dignity, weight, and it was a Roman virtue. What it means to me,
after researching it, is grounded presence. Sully, you remember the incredible pilot,
Chelsea Salenberger, who landed the plane on the Blumen Hudson River and everybody walked out or swam
out or got onto a boat, I imagine. His voice is for me the epitome of Gravitas. It's
calm and measured, honest, congruent, expert. That's it. It's not charisma. It's not impressive.
It's you at your best helping someone. And so you see it in the midwife. You see it in the doctor.
You see it in the preacher. There are lots of places in the world where people who don't have
famous titles have gravitas. And I know you share in your TED talk about when you look at a king,
what does a king look like and what does that confidence look like?
And who is that most powerful person in the room?
And it is that stillness.
I mean, a lot of these principles come from acting.
And one of the principles on stage is stillness and movement, movement and stillness.
And often you can tell on stage who the most powerful person is.
You know, think of any good mafia movie that you've watched.
The most powerful person is still because everybody else moves around them.
you know, is there in the animal kingdom as well? And so often, stillness is the kind of paradoxical
thing that makes you powerful. And stillness in the breath underpins stillness in the body.
Because you can't be still in the body if your breath isn't calm. That is, again,
something that I really haven't thought about, but you're so right when I envision and I love that
analogy, you know, of a king. Or, you know, Sully for that matter is just that calm, quiet,
power that we all want to project and taking it back to our breathing is great. It's simple,
but I just want to become disciplined about it. I want to incorporate this into my regular routine.
What are your suggestions for people to get breathing work or be mindful of it in their day-to-day?
I mean, I find my best days are the days when I get up a bit early. And I sometimes do a bit of yoga,
but sometimes I just sit on a bolster or a chair
and I put my hand on my tummy
and I just monitor my breathing for five minutes.
Most days, as we've said,
I will do some chanting or singing
because that's also really calming
and it warms up your voice.
But what I would say to people
is anything that gets you into your body,
gets your body released and gets your voice centered,
and for some people that's tennis, right?
For some people it's going for a run.
The one thing I would say is
I keep coming across clients doing Peloton
who have really tight hips and soars, and that makes their voices tight.
So the thing that I warn people about is a loss of Peloton and a loss of weights.
If you're doing those, they won't help your voice.
And they're fine to do, of course.
Everything's fine, but balance it with some stretching.
Because if the hips get tense, the jaw gets tense, and then the voice gets tense.
Because hips and jaw are really connected.
I'm a spinner, and you are speaking my language because I constantly have tight hips,
and that makes a lot of sense, but I didn't think of how that could connect to or restrict my voice at all.
But I bet you also stretch out because I don't hear it's the balance. It's everything in moderation, isn't it?
Well, I mean, that sounds easy, but it isn't always the case in my life.
Yes, but not with kids.
Definitely not.
Anything at all sometimes is an achievement when you go to kids.
It's so true. With breathing, is it in through the nose,
out through the mouth or is it in through the nose out through the nose?
So yoga often teaches in through the nose out through the nose. In speaking, the big principle
is in through the nose out through the mouth because mostly the air when we speak comes out
through the mouth, not exclusively, you know, an N sound comes down the nose. But in through
the nose, out through the mouth is a good way to breathe. It's also really calming. And breathing
in for four, out for six, in for four, out for eight, in for four. And in for four. And
out for 10 is a really good thing to slow your heart rate, calm you down, get you centered.
So if you just have time to do that before a speech, lengthen the out breath. And it really is
magic. It's already calming me down right now. I'm just totally serious because as you're talking about it,
and I hope everyone listening is practicing this with their breath right now because you'll
immediately feel a difference in your heart rate and just feel more calm. It's magic. And we're all so,
adrenal that just taking a minute to slow your out breath before you walk into an important
situation is a game changer. We're just more present. We smile, one other's smile, our voices
are more musical, we have good vagal regulation. And good nervous system regulation is the key
in a stressed out age. We love those people. We remember them. As speakers, we really,
we gravitate to them because they make us feel calm. Well, there's something interesting that
shared with me that I would so love for you to dig into, and that's that you're an introvert.
However, you take the largest stages in the world and have millions of views of your speeches.
How do you develop confidence personally and take being an introvert and put that to work for you?
It's funny. Again, I learned from my mistakes. So I was working way back with an actress who was
Peter Brooks Titania in Mid-Summer Night's Dream. She's a very,
famous actress in the UK. And we were running a session and I was introvert but trying to extrovert.
So I was kind of being loud and high energy and because that's what I thought I should be in a drama
school, right? And she said, this is a lot of work for you, isn't it? And it was quite a harsh bit of
feedback at the time. And I was a little bit like, oh, no. But I really thought about it.
And I thought, yes, I was kind of putting on a mask. It was like the kind of primary school.
school teacher, you know. And I went away and thought about it. And I thought, if I was going to be
myself in that situation, what would I be? And I would be stiller. So now I don't make quite as much
fuss, as much energy. I'm able to be more myself. I honor my pauses. I don't feel I have to
dance around on stage. I'm okay to be Caroline. I don't have to be Tony Robbins. And I think for
introverts, there is something about just embrace the introvert. And of course, Susan Kane,
right, her TED talk is the model for introverts of what that can be. Because she owns that stage
with an incredible grace and stillness and calm. And I just say to introverts everywhere,
just it's fine not to be Tony Robbins, just be you. And as long as you are congruent and
really polished and clear in what you want to say and passionate about your message, you're
don't have to be the loudest person in the room. Because often the stillest people are the most
compelling. That is so completely true. And I actually have on a piece of paper that sits right
next to me, just be you. Yes. It's just a reminder that I keep for myself for overthinking sometimes.
Oh, how am I going to take it to the next level today? How can I push myself further and better and
faster and stronger? But sometimes that answer is just to be me and just to trust myself. And like you said,
I don't walk around as fast or as powerfully as Tony Robbins,
but I shouldn't try to be junior Tony Robbins, right?
I need to be the best version of me.
And that answer is just to be you.
It's so much easier.
And that's when people's voices open up because they stop pushing.
They stop trying.
And then it's like, then Cindy Lauper,
it's your true colors show up.
And so it's that paradox that you will be your best self
when you try less hard.
And my voice teacher used to always say to me,
try less hard, try less hard.
And it was find ease and the whole thing opens up.
The world is pushing against ease
because we're so over-scheduled
and there's so many messages.
And everybody on Instagram is so polished.
Sometimes it's just going, as you said, just be you.
Another example with my son, right?
He was having an issue with a speech who is giving.
Of course, he does not want to listen to me,
No, no moms never get to coach, right?
Of course not.
Doesn't matter who you are.
And I said, that's fine.
I'm going to invest in you, right?
Because I wanted to show him, you're worth it.
You know, I just wanted to go through the whole process of hiring his own coach for a speech.
I thought from a confidence standpoint, I thought it was going to help him.
And it did.
And when I was sitting there watching while she was coaching him, he was trying to be very stern
and trying to be the total opposite.
He's very funny and quirky and making jokes.
And she caught it.
And just like your speaker coach, she said, one of the best things I like about you when you and I are just talking is this funny little smile and you elevate your left shoulder and you turn your head sideways.
And it's adorable and it's powerful and it connects me to you.
It makes me like you, Dylan.
You're not doing that right now.
Why?
And he said, because I thought I'm supposed to be acting very professional.
And she said, how about this?
Why don't you act the way you would normally act if we were just talking, sitting, having.
you know, a snack together and do your speech like that. And when he did, he was so much more
engaging. And he even felt that it was super exciting to see. That's great coaching in action.
I have a phrase at the top of my notes on my Mac, which says, what would I do if this were
easy? And whenever I get stuck on something, what would I do if this were easy? And it's,
and that's the coaching she gave him. You know, what would you do if this were you, if you were you?
And it's so powerful. You know, it's fine. That reminds me of that like just,
get in the flow of life, and which I find super hard to do. And I try to remind myself,
life doesn't have to be hard. It can just be in the flow. But it seems scary to trust that
sometimes. And so I think that we've been conditioned, like you're saying, from, you know,
so much pressure and intensity in our lives, that there's got to be a way I can work harder at
this. But it is nice to hear that sometimes it's great just to let go and make it easy.
And I suppose the paradox to that is great speakers on stuff.
stage, as you know, have put lots of work into honing the content and the rehearsal. So in the
moment they show up, they let it be easy. But it's like Roger Federer, isn't it? Ease on a tennis court
is not as simple as it looks. It comes out of work. And then how do you make the work feel easy
and feel like fun? And I think when the work feels like fun, when we enjoy practicing, that flow
then comes into the performance as well. The game is how to make the practice fun. That's it. That's when
you get good. How do you make practice fun? I guess you do the stuff you love and then you get the
coaching to gently persuade you into the areas you don't like working on. And that's a bit of a dance,
isn't it? But I don't believe in forcing anything. I think if you force it, especially in voice terms,
it doesn't work. We get stuck. We sometimes need someone to go try this.
Well, for everybody out there that is going to want you to coach them, don't you have a new course that's just coming out?
I have spent the last two years of my life learning about the digital course.
And we've been creating this course called Master Your Meetings, which I am actually really excited about.
And it's a self-paced four-module course which helps you find your gravitas in meetings and presentations.
And it's going to be live on my site, Caroline Gooder.com, in spring.
And I'm very excited.
If you sign up, you get a good discount now, so do sign up.
So I will link that in the show notes.
And what are people going to get the, is that going to give them that confidence, that,
that quiet, calm confidence that they want to have in meetings?
This is all about taking people from anxiety to authority.
It's all about the process that takes you from, oh my God, I have to present to my board,
to I've got this, I know what I'm talking about.
I can speak with authority.
And that is what it's all about.
It's simple.
It's practical. It's a process and anybody can learn it.
And everybody needs to because it doesn't matter if you are on the PTA or you're an executive.
There are going to be times where you need to speak and you want people to hear you.
You're trying to give a compelling message and get people to be persuaded by your message.
And like you said, it all starts with having that confidence to do it.
And it's my belief that when you get the process in the muscle that can take you from anxiety to authority.
you've got it for the rest of your life.
And it's a game changer.
I mean, you and I both know that,
that when you can walk on stage and own it,
that changes everything.
Oh, there's nothing like it.
It's such a powerful feeling.
Caroline, thank you so much for all the work you're doing.
Thank you for your books.
I will link to your books, to your TED Talk,
and, of course, to the course.
Guys, definitely check out this course.
Give yourself that investment in you
to really find your confidence in your speech
and own your power.
Caroline, thank you so much.
My total pleasure, Heather.
I've loved chatting.
Okay, guys, until next week, keep creating your confidence.
Come on this journey with me.
