Creating Confidence with Heather Monahan - #193: UNLEASH Your Creativity by Building Stronger Connections With Dr. Kynan Robinson Founder & CEO of EnRusk

Episode Date: February 22, 2022

In This Episode You Will Learn About:  How to make better connections  Accepting your mistakes  Opening up & being yourself  Resources: Website: kynanrobinson.com & www.enrusk.com  Email: [e-mail]  LinkedIn: @Dr Kynan Robinson  Instagram: @theenruskteam Facebook: @Kynan Robinson & @enrusk Twitter: @kynanr Medium: @kynanrobinson Overcome Your Villains is Available NOW! Order here: https://overcomeyourvillains.com  If you haven't yet, get my first book Confidence Creator Show Notes:  When we interact with others that’s when we learn, that’s when we create, and most importantly that’s when we EVOLVE. The amount of connectivity we can have these days is enormous! Having trust in others and ourselves gives us the space to tap into our most creative thoughts and ideas. Remember, nobody is perfect! When we can accept ourselves for who we are, even with all our mistakes, we can grow and become the best versions of ourselves. You’ll learn the best connectivity tactics first hand from innovation expert, Dr. Kynan Robinson, and he’ll inspire us to share our experiences with those around us so we can overcome ANYTHING!   About The Guest: Our guest today Dr. Kynan Robinson is the Founder and CEO of EnRusk consultancy, a renowned company reaching clients on EVERY continent! He was awarded Educational Leader of the year in Australia very early on in his career, and he didn’t stop there. His work has been featured and highlighted in The Sydney Morning Herald, ABC Radio National, The Age Newspaper, Inspire Magazine, The Sun, and so many more. Dr. Robinson has made lifelong impacts by changing how schools interact with technology and is influencing school systems everywhere!       See acast.com/privacy for privacy and opt-out information.

What's interesting about technology, nothing really, except it's changing the way we connect, right? It is changing the way we as humans connect. It's changing the possibilities we can connect. It's changing the amount of connectivity you can have and also the types of connectivity you can have, which I found really interesting. And so then I put all my energy into saying that's the interesting thing, because when we connect, that's when we learn, that's when we create, and that's when we change through connection, right? I'm on this journey with me.

Each week when you join me, we are going to chase down. our goals. We'll overcome adversity and set you up for a better tomorrow. I'm ready for my close-up. Hi, and welcome back. I'm so excited for you to meet our guest today. Dr. Kynan Robinson is the founder of the renowned N-Russ consultancy with offices in the U.S. and Australia and clients on every continent. Early in an educational career. Kinen won educational leader of the year in Australia, as well as winning the school specialization grant for transforming how schools interact with technology and a bunch of other things.

Okay, hang on. He's a keynote speaker. He is doing work that is literally changing school systems everywhere. He's been featured in the Sydney Morning Herald, ABC Radio National, the age newspaper, Inspire Magazine, the Australian, this is everywhere and anywhere. He's a Warren winning cross. Okay, it's killing you. I mean, this bio is extensive.

Doctor, thank you so much for being here. Nice. You missed it, the fact that I'm a musician. That's the most interesting part of it. Oh, especially around creativity, because whenever I think about music, I definitely think about creativity. Is that when you are your most creative

is when you're writing or working on music? When I'm the most creative is when I'm connected to other human beings. Like, that's a really great leading question what you just asked there. And it actually does tie in really nicely with the music stuff. Because the way we see creativity, like my PhD actually focused on what is creativity. And essentially I redefined it away from,

something that individuals do. Like creativity is not, it's not a trait. It's not something I can teach you. I'm not necessarily more creative than you or you more creative than me. So it's not like that. Essentially what creativity is is a connected process. It's a social process. And so it's deeply tied to connectivity of human beings. It really is really what it's about. So how that ties into music is like, if you think about music, am I most creative when I'm making music? I'm most creative when I'm making music as a collective experience rather than just sitting in my bedroom, making music. Does that make sense?

Yeah, that's interesting to me as an author, right? Because I'm always trying to find ways when you're writing to become more creative, right? It's happened to like that flow that we're looking for. But I find that's when I'm alone somewhere sitting on a beach at a beautiful place that ideas kind of come more readily to me. What does that mean? Yeah, and I guess that's not talking about like. Like being alone.

I took about essentially like maybe alone together, being alone together. Even when you're alone, you're super connected. So when you're writing, it's not like these are just your original thoughts all coming through. It's like the hyperconnectivity of all of your network. Like when you're alone, you're allowing all that hyperconnectivity to find its place. But it's the hyperconnectivity, which has actually caused the creativity, if that makes sense. That does make sense to me. And when you're talking about this idea of connection, it's so timely right now with COVID.

And you and I, as we were just talking before, as keynote speakers and we're alone on Zoom and you're talking about the work that you're doing this transformational work in an organization and how do you build trust through a computer? How much more challenging has your work become due to COVID? Super challenging, but it also really put like to test a lot of the stuff that I talk about because when I was working within the school system as a school leader relating back to technology, I was always like, what's interesting about technology? nothing really, except it's changing the way we connect, right? It is changing the way we as humans connect. It's changing the possibilities. We can connect. It's changing the amount of connectivity you can have and also the types of connectivity you can

have, which I found really interesting. And so then I put all my energy into saying that's the interesting thing because when we connect, that's when we learn, that's when we create and that's when we change through connection, right? All of our work previously, like that we do with schools or we do with organizations, it is about like helping them to grasp that concept. And so it requires a lot of trust. Like, as you know, super amount of trust.

Like you're teaching them to trust each other to work better as a team. But they need to trust you to go through this process, which came quite emotional. And so when it all stopped and suddenly it's like, let's just do this via Zoom, that really put a lot of the stuff that I had been putting out publicly to test. It's like, can you do this just via this method? I'm not saying there is like online and offline connection. I think it's all tied in together. It is just connection.

But if you're just doing things purely through a technology like Zoom, my team and I worked very, very hard at learning how to do this. And we work with clients all over the world. So we just recently did a workshop with 190 government employees back in Australia. And the task was for our workshop on Zoom, 190 of them, we're rebranding and we're relaunching this government department. And we'd really like them to just come together and unite. It was like, oh my God, here we go.

And so we've been doing this for two years now. And so there's ways of doing it, like through the technology, like how you utilize the technology. But one of the ways that we do it is, and I notice you do this a lot too, is through being as vulnerable as we can with them. So straight up front, having a laugh at ourselves, saying let's not let the technology get in the way. And so even making mistakes and then pointing out the mistakes to them,

did you see how I just made that mistake, you know, and being able to just being able to show them that you're a human being and you're part of the team. So like, and I say this to all my facilitators, you're not there to just guide them through a process or you're not there to show them an answer. You're there to actually be part of the team with them. So in that, you have to be as vulnerable

as you're expecting them to be with you on that Zoom meeting. And so when you do that, all of a sudden, you create this environment, and you can create it through Zoom, you create this environment where we all just suddenly just let it all go and we just trust each other and we just have, you actually can have a laugh about it and find it changes stuff. So you know, it's interesting, an incredibly successful company, Spinks, you know, founded

by Sarah Blakely, she shared when I interviewed her. One of her reasons why she feels the company became so successful was they had these Friday oops meetings where she would lead the meeting and talk about the mistake she made, the failure she had that week and kind of laugh at it and share it with everyone. And then they'd go around the table and every senior leader on the team would share where they fell, what ball they dropped, and that created this culture of constantly being open to innovate and try different things. And that sounds really similar to what you're talking about. Super similar. And I think like it's something that you have to model. And so it's like

something that you have to take on yourself and learn how to do it. So we talk about empathy a lot. Like empathy is flowing everywhere in the world at the moment. Being empathy, I talk about the various phases of empathy, empathy for self, right, to understand what is it in me that is stopping me from actually hearing you, Heather? Like, what is it that stopping me from listening to you out right now. That's challenging. Being able to identify that, being able to name some of those parts and be able to go, all right, it's doing it for this and that reason. That then allows me to have empathy for you, right? Which then actually allows you to have empathy, not allows, is the wrong word, but enables you to have empathy for self and empathy for me, which then creates this

space between. As we're looking at each other right now, I can kind of feel it. The space between is the space of emergence. That's where the creativity actually happens. But to do that, so that empathy piece, that's all about vulnerability. So the example you just gave is a really great one. And it sounds to me like they do it in a really authentic way, not like a trite kind of way, but actually going, you know, like I do it with my team all the time where we model it for each other and we practice it on each other. Like we practice it like the ability to fail and fail fast is what we're really talking about. And so when we're working with clients, it is a huge jump, especially for schools, schools, which is about perfection, perfection,

right? It's like, what about if we created a school where we could fail? And why would we fail? We failed fast to learn fast. And that's fantastic. I love that idea. Yeah, yeah, yeah. But that takes, that's a mindset shift, right? That is, it's easy for us to say, but there's so many systems in place, especially in education, that work, they actually oppose that. And so we need to model it. When we're, we're going into this consultants, we need to be able to model it to them for them to actually see it and go, And then for them to have an experience of it, then for them to then go, I now know what that feels like, we can do this. If your anxiety, depression, or ADHD are more than a rough patch, you don't need just another meditation app. Takayatry makes it easy to see a psychiatrist online using your insurance in days.

Takayatry is 100% online psychiatry practice that provides comprehensive evaluations, diagnoses, and ongoing medication management for conditions like ADHD, anxiety, depression, bipolar disorder, OCD, PTSD, insomnia, and more. Unlike therapy-only apps, tachiatry is psychiatry. That means you're seeing a medical provider who can diagnose mental health conditions and prescribe medication when it's appropriate.

All their 600-plus clinicians are in network with major insurers so you can use your existing insurance instead of paying monthly subscriptions or out-of-network fees. You'll meet with an experienced licensed psychiatrist who takes the time to understand what's going on, builds a personalized treatment plan, and can prescribe medication when it's right for you. Your care stays consistent and evidence-based.

Head to tachiatry.com slash confidence and complete the short assessment to get matched with an in-network psychiatrist in just a few minutes. That's tachiatry.com slash confidence to get matched in minutes. Starting the year with a wardrobe refresh, Quince has you covered. with luxe essentials that feel effortless and look polished. They're perfect for layering, mixing, and building a wardrobe that lasts.

Their versatile styles make it easy to reach for them day after day. Quince has all the staples covered, from soft Mongolian cashmere sweaters that feel like designer pieces without the markup to 100% silk tops and skirts for easy dressing up to perfectly cut denim for everyday wear. Their wardrobe essentials are crafted to last season after season. Their Italian wool coats are real standouts. They're beautifully tailored, soft to the touch, and built to carry you through years of wear, not just one season. The quality shows in every detail, the stitching, the fit, the fabrics.

Every piece is thoughtfully designed to be your new wardrobe essential. And like everything from Quince, each piece is made from premium materials in ethical trusted factories that are priced far below what other luxury brands charge. I can't tell you how much I am loving my new cashmere sweater. It's a staple for sure, and I can't wait to give one to me. my best friend for her birthday this year. It is timeless, gorgeous, and the softest thing I've ever touched. Which quince pieces are you interested in that? I mean, from the bags to the denim, to the sweaters, to the jackets, they're all incredible

luxury high-end products without the high-end price. Refresh your wardrobe with quince. Don't wait. Go to quince.com slash confidence for free shipping on your order and 365-day returns. now available in Canada, too. That's Q-U-I-N-C-E.com slash confidence to get free shipping and 365-day returns. Quince.com slash confidence. When you want more, start your business with Northwest Registered Agent and get access to thousands of free guides, tools, and legal forms to help you launch and protect your business.

All in one place. Build your complete business identity with Northwest today. Northwest Registered Agents has been helping small, business owners and entrepreneurs launch and grow businesses for nearly 30 years. They are the largest registered agent and LLC service in the U.S. with over 1,500 corporate guides, real people who know your local laws and can help you in your business every step of the way. Build your business identity fast with Northwest Registered Agent and get access to thousands of free resources, forms, and step-by-step guides without even creating an account. Sign up for a free account to begin managing your business hub

with lawyer drafted operating agreements, bylaws, resolutions, membership certificates, bills of sale, and more, all at no cost. Northwest is your one-stop business resource. Learn how to build a professional website, what annual filings your business needs to stay in good standing, and simple explanations of complicated business laws. With Northwest privacy is automatic. They never sell your data, and all services are handled in-house. Because privacy by default is their pledge to all customers.

Don't wait. protect your privacy, build your brand, and get your complete business identity in just 10 clicks and 10 minutes. Visit northwest registered agent.com slash confidence free and start building something amazing. Get more with Northwest Registered Agent at www. northwestern registered agent.com slash confidence free. And are you seeing that actually happen in schools? Absolutely all the time. Yeah. And I mean, especially coming out of this COVID period, like a lot of schools came to us to ask for help to just unpack what happened, right?

Because what happened in COVID, our education system already sets you up for isolation, right? It's about individual, individual, individual, and it's running you through a system, right? It's already set up for like competition and isolation. COVID hits and it just isolates even further, right? So suddenly, schools were saying to us, hey, you know that work that you were doing with us previously where we realized we were really disconnected and isolated? like even though they thought they might have had a good community, they actually won't. It's just exacerbated now. Can you help?

And so the work that we do with the schools, with this program called Listen Learn Leap that we're rolling everywhere is essentially it's a program where we get them all together. So parents, teachers, students, administration, who cares? We put them all in together. We teach them how to listen to each other, right? Listen. And through the listening process, they actually start hearing, oh, you had that experience. So they stop assuming that we've all had the same experience. Through the listening process, what they're doing there is they're starting to identify,

like, problems that have emerged. And when we find problems, it's great because, like, now we can innovate, because now we can actually tackle that problem. They're also finding innovation that did happen in small pockets, but had just not come to the surface because they're so disconnected. When that happens, what you're allowing them to do is essentially reconnect in a conscious way where they are choosing the connected culture that they want to have going forward rather than just sort of living out some supposed connected culture that has as

school going previously. What are some of the tactics that you share with your groups and your workshops on how to be a better listener to actually hear? One of the tactics, that is a great question. I think about tactics in this way. I also talk about empathy for self, empathy for other and empathy for process, right? So there's a variety of tools and processes that we use that we've come up with ourselves. There's also some other great ones like design thinking and like, you know, other,

there's other processes that are really about helping you connect, essentially. And so that's that listening piece. A great tool is designed to do the work for you. So there's a couple of tools that we use just to help them learn how to listen, like how to listen properly. And then I say once you've learned the tool, then you can break it, but like just let the tool do the work for you. So the first tool is essentially we get them to interview each other. Now that sounds like, oh yeah, we all know how to interview, but like interviewing beyond buzz of your head.

Like you and me, like I could feel right now that you and me are right deep into or connected because you're great at it, right? But that's a particular skill where how do I interview where empathy for me at the interviewer, all I'm thinking about is like, oh, my, who's this person? What's the question? How do you stop that? And then how do I create a space if I'm asking, like what you've done right now where I feel very, very comfortable answering your questions as honestly as possible because you've

created that space. Like interviewing, we teach them how to interview each other. That's a tool that we use to help and learn how to listen rather than learn how to ask questions. Before we actually started recording today, for a few minutes, you and I were just bantering back and forth sharing some stories and sharing some vulnerability stories, which was not intentional. However, now with what you're teaching me, I understand that that helps.

us create a better connection, which then gives us more opportunity for a better discussion, you know, more space, like you're saying, more creativity, correct? Absolutely correct. Yeah, yeah. And it's like, that's a tactic. Like, well done for identifying that because that's a tactic we did together before the interview you started where we told some stories and we basically self deprecation. I love self deprivation.

I'm Australian, so like we love self-deprecating. But as a tactic, it's a great form of humour which disarms both yourself and the other. and it places you in this place of like, ah, what does it matter? Let's just get on with it, like that kind of attitude. And I think you and I were both keynoters and we're both talking about how difficult it is to do this Zoom keynoting thing. And you, I mean, you were the one who said it. It's like you call yourself out and go, okay, I'm trying to be funny and I can't see if anyone's laughing. I think that's hilarious.

Self-deprecation is a funny thing, right? Because I just felt a trigger when you said self-deprecation. For me, okay, when I was in my early 20s and I was in the business world in corporate America, I leveraged self-deprecation all the time. Blonde joke, blonde moment. Ha-ha, I'm being the dixie blonde. It hurt me in business profoundly. And I remember someone pulling me aside and saying, hey, start speaking about yourself the way that you want others to speak about you. So for a long time, I moved away from that self-deprecating humor.

So where is that right space for self-deprecating humor? and not hurting yourself. Yeah, that's a really, really fantastic question. And you know what, Heather, as I was saying that word self-deprecation, I actually was in my mind, it's like, do you use this word? Because I think, and like, so I'm really interested that you said it triggered you. Let's just change the language around because the language is not right. Okay, so that's also like we're now talking culture because I can say self-deprecation in

Australia and it means something completely different, right? So you're right, but it's not about deprecation and it's not about like, oh, the ditty blonde jokes, because that's like not an empathy for self. that's more like placing yourself in a culture that you are not actually, you're doing what the culture is predetermining you to do. I better do the blonde jokes because that's what the culture tells you to do. Empathy for self and then empathy for space and empathy for other and all that sort of stuff is like actually self-deprecation.

When I can tell you something about myself where like, huh, yeah, that's really interesting. I used the wrong words then, didn't I? And it triggered you, that's what I'm talking about in terms of like self-deprecation. But then I can turn that into a bit of a joke as well. and it's not like, I'm not playing a game on you. I'm actually just trying to show you more of myself. That's what I'm talking about. So yeah, you're right.

The word self-deprecation is probably bad. It's interesting. Just because like you said, though, that's a great point that I didn't think of, especially now because we're dealing with people in countries we never have worked with before, right? I definitely have spent the majority of my life in the U.S. and dealing with people in the U.S.

And I'm always assuming that the same word means that same thing. And culturally, our world is so, different now on Zoom. And I think that's one of the exciting things and one of the also like intimidating things in terms of language. I've done a lot of work in the field of research in terms of linguistics, like language being super important and language being something that ties you to something, but it does not necessarily like articulate what you're trying to say. The language I'm most interested in other words that have not been invented yet. So like this can tie into like our understanding of ourselves. So and I think what's really interesting is in the color.

that we live in is this move into fluidity that seems to be happening, you know, like in terms of like, let's get the pronouns right, us, he, her, she, like, all this kind of stuff is very interesting evolution of language, which is showing possibility of identity, not predictability, if that makes sense. So like, and that's what I'm also interested in in regards to education. How about we create spaces? Imagine if we created a school that could be beyond a school. Okay, so there's an example of language where you use the word school, twice, but I threw in the word beyond, and suddenly you're creating possibility. How might we create spaces of learning that allow for possibility, not predictability?

Suddenly in that language, you know, this kind of language is like poetic language, and it's the language that happens right on the fringe. It's tying somewhere to like the past, but it's also allowing the future to happen. And when you're moving across cultures, it's particularly challenging and interesting to do, but it's something I'm really fascinated in as well. How do you articulate this using more? Yeah, I really appreciate that you brought my awareness now to because I'm going to start being mindful of that when I'm delivering a keynote because I know there's people in multiple

countries that I can't see. I don't know what they look like. So I can't just assume everyone understand certain words or certain expressions the same way. That's that's very enlightening. So thank you for that teaching. So tell me around. I know that we were talking a little bit about confidence and how confidence and creativity tied together. What can you share with us around that topic? That's a really interesting one too in terms of that goes back to like a lot of the challenges that we find in our society, like especially the societies that we live in here in America and around the West of World, which are tied to like a reductionist kind of understanding.

So reductionism being like drilling down, always down to back into the self, back to the individual, back to me, me. And it's always me comparing myself with everybody else. and that's how we get understanding of ourselves. And that just destroys us and creates anxiety and creates stress, right? Go back to what I was talking about before in terms of what is creativity. It's a collective experience, right? And so when it's a collective experience, when it flows, right,

this collective experience flows. So not flow of individual, but the collective flow, right? So that's part of the role of the work that we do, is creating those kind of spaces, creating those kind of spaces in the workshops or how might we like when you reduce hierarchy essentially and there's techniques and processes and ways we do it to actually get everyone to feel like they are equally as important in that team as everyone else and that team might contain the CEO or the head of the school or they'll and it also might contain a child of the age of six

who's starting school for the first day or your first day at work or whatever it doesn't matter how do you create an environment where there is no hierarchy And no hierarchy environment is an environment which is hyper, super connected where everybody finds their place. And so then the confidence that you're getting is flowing from the collective or it's flowing from the team. It's not flowing back to me going, oh, I need to say something to be important here or I haven't said anything for like the last 30 minutes.

They'll think I'm stupid or whatever it is. It's just, it's not in that place. It's a challenging thing to do. But when you do get to that place, that collective flow is where creativity and emergence just burst all over the place. You know what, for me, what I just heard was I heard you describing a startup mentality versus a large corporation, 50 years in existence in corporate America, a complete flip. Yeah, well, corporate America, like for the last however many years, has been based on the sort

of military system, which is like a totally hierarchical system, right? But like this mentality is changing. And so you start talking about like an agile culture, right? an agile culture and so the word agile is sweeping through corporate America because agile is, it draws from the same theoretical basis of what I'm talking about, which is complexity versus reductionism. And agile is relatively easy. Well, it's not easy, but it's easier to do in startups, right? But corporate is now identifying it and going, oh, what's happening here? And what agile is actually doing is it's flowing, there's creativity flowing, it's emerging all over the place.

And so a lot of corpora are trying to move to an agile culture, but it is so. It's super, super difficult, and it's not super difficult because of the size. It's super difficult because of the mindset that they have originally formed themselves in, which is a mindset of reductionism, and that is super challenging to change. It's possible, but like, that's what we're trying to change systemically around the world when we're working with, when we work with governments in education, that's what we're trying to change. How do you systematically change hierarchical cultures to one that embrace complexity and embrace non-hierarchy? Have you ever run into an impasse Have you ever worked with a company, an academic institution, whoever, where you got to place,

you said, you're just not willing to change. This isn't going to work. No, you want me to be super vulnerable, don't you? Absolutely, I have. I love that question. That's a super interesting question because I don't believe that it'll ever get, this is just not going to work. But I have hit situations where the trust fell off, and it's very easy to just revert back to what you know. Let's just go back to what we know because like this can be very vulnerable stuff to go

through, especially for large organizations. And I've watched other people trying to like make cultural change at large organizational scale. And it's very easy for us to just go, actually, you know what, I just want to be the boss and tell everyone what to do. I just want to do that. Like I just because I know, I know how to do that. I know how to do that. Yeah. Yeah. And I know how to exist in that environment. And I know that identity. That's really what this is about. And so that's that sometimes that's the impasse where when you've got them to a position and it becomes, it becomes a little overwhelming. Because when you're doing this type of work, Heather, I also talk about the stages, the emotional stages that you go through, right?

And we're very upfront with all clients and saying, you will feel overwhelmed. You'll feel, you'll feel states of ambiguity. You'll feel like just what's going on here, and that's completely okay. And when you get to that, I'm going to guide you through that. And I'm going to, even when I tell them that they're going to feel that, when they get to that point, they kind of quite often can't see it. And it's my role to go, you're feeling it right now. Are you feeling that right now? Just to get them to identify that and then let them know, it's okay. It's okay. And that's the process of like,

what I call immersion or discovery or when it's all just coming, right? And they go, oh my goodness, this is too overwhelming. And I say, let's embrace this complexity and let's, let's get more of it coming. Let's get more of it coming. But then it is also our role to then at at some point help them to synthesize this down. Because you can't just let this go out forever because it'll blow people's mind. So then you synthesize it down. And when you get to the point of synthesis

where they might go, that's the problem we're going to work on, right? Which is all of this data that you've generated, or they've generated, not you've done it, you've helped them generate. Once you help them and taught them how to synthesize it for themselves, and they go, oh, that's what we're going to do.

And then suddenly the ideas come, and then the prototyping comes, and then the flow comes. You know, that point of synthesis is quite often I've had, like, been working with senior board members of large corporations, whatever, and people will be in tears quite often. They hit tears and they go, kind of, I now see the world completely differently. And that's the point of the work we do because it's a mindset shift. So it's, and I don't know that I'm going to articulate this correctly, but this is what came to mind for me. It's not even so much about trusting the people on the team or trusting yourself, but it's,

almost like trusting that there's something bigger, trusting the universe that you're willing to step into that unknown and start taking this on. Yeah, it's like, don't believe that what you see here is all that there is. There's so much that we can't see, because this is about theory in terms of, if you look at the theory that we exist within,

which is like a reductionist theory, it actually controls what makes it possible for you to see, and I'm not talking physically see. The possibilities, you cannot see the possibilities, because you can only see what you can see. So our role is to open up possibility, but then also our open up process for them to see beyond. And that's the trust stuff. It's like, and when they get to that point and then they can suddenly see things that they could not previously see,

be that new product, be that new business models, be that new ways of learning, be that new, whatever it is, it doesn't matter, right? When they can see that, what they're really seeing, just taught them a different way of connecting with humanity that allows them to go, oh, this all exists and I never knew about it. But that's the exciting stuff. Wow. That's, I mean, that is, it's huge. So people are listening right now.

They own companies, are part of companies. What does it look like to engage you in your team? How does that work? We do have, like, set products and processes. Like, we work with companies on strategy or, like, developing agile approaches to strategy or agile approaches to working or understanding your values, understanding who you are, like, you know, these kind of things. But essentially, what normally happens is we'll get approached.

And quite often because they're not really sure why they're approaching us too. They just have this feeling, like, which is really interesting to. And then it's a matter of like just spending a lot of time with them and talking through what are you like understanding the objectives for what are they trying to achieve or designing like processes to help them, which is, that's one of the most enjoyable parts of our work, but also one of the most challenging parts of the work in terms of not assuming that like, hey, I just roll this process with these guys down the road. It'll work with you as well, you know, like no, because that's also, we need to model what we're

talking about, which is we need to connect with the organizations that we're we connect with that we are working with because that's it's really high touch and that's also the part that I love because you get to connect with these people you get to connect with these organizations with these schools and you get to go on this journey with them where like you know I've got so many like organizations in schools where they go kind of you just see like what just happened like you know you've been on like a 12 month or two year journey and they are mind blown at what's going on in their organization because they've gone through this journey with you and you know so many times they'll call you up

and I said like you know, it's just great. Like it's really enjoyable work. Really. You can tell, you can tell that you love it so much. It's so great to see how long does this process take before you start seeing some big transformations? It really varies.

Like really varies in terms of like what they're trying to achieve, what people are trying to achieve. With the stuff that I was talking to you about in regards to schools, like helping them through this COVID period, like the process and product that we developed for that, you can see transformation after like a one day. Like you can actually see it. Or you can see, you can start seeing transformation after one hour because we've, so behind what we do. But quite often time, they'll go, oh, right, now we want more of this, now we've got more of that. And so what type of transformation?

Like you're talking full organizational transformation, that also depends on the size. It depends on how ingrained they are, how passionate they are, all of that sort of stuff. It changes. But, you know, we do work that goes from one day with organizations to, I've been working with some clients for like three and a half years. Wow. I mean, the work that you're doing is amazing. It's making the world a better place.

and I love that you're bringing people together. How can everybody find you, Dr. Kynan? The website's www. nrusk.com, E-N-R-U-S-K-K-K-N. You can also Google my name, Kynan-Robinson, K-Y-N-A-N. I think my parents made this name up, so there's only like two of us, me and some other. This is one other Kynan-R-R-Rompson in the world. Well, I highly encourage everybody to check out,

check out Dr. Kynan's website, see if this is a fit for you, because the world needs more connectivity, the world needs more creativity. And thank you for the work that you're doing, Dr. Kynan. appreciate you being here. Thank you. Okay, until next week, keep creating your confidence. You know we will be.