Creating Confidence with Heather Monahan - #23: From Coach To Host with Jordan Harbinger
Episode Date: October 8, 2019Heather’s guest and fellow podcaster, Jordan Harbinger, had an interesting journey to success--from coaching to studying sales psychology to influencing, he knows a lot about people. His first podca...st came from his success with coaching people on how to date and network and the program found massive success. He then split with his partners and started all over again with a show of his very own, The Jordan Harbinger Show. It brought so much success that Apple named it one the most downloaded shows in 2018, bring in multiple seven figures in revenue annually! See acast.com/privacy for privacy and opt-out information.
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Each week when you join me here, we are going to chase down our goals.
We'll overcome adversity and set you up for a better tomorrow.
Let's your nose to be on this journey with me.
Hi, and welcome back to creating confidence.
I'm so grateful that you're here with me yet again this week.
I really appreciate your support and appreciate you hanging with me through all of the madness.
Okay, so in the last week, something pretty cool happened for me.
I, as you know, I've got my TED Talk coming up. It's October 26. I've never done a TED Talk. I've worked so hard to get this TED Talk. I have applied for hundreds of TED Talks and been told no, no, no. And met a wonderful woman, Cindy, who really taught me the right way to approach TED Talks and how to figure out what the big idea is and how to put it under the umbrella of the theme that the TED talk that you're going to be doing falls under and,
really not make it about being a speaker.
Basically, I was taking the complete wrong approach, and she helped me refine it.
And my TED Talk is actually, I'm allowed to say the title now.
It's the Me Too movement, misstep or mistake, which is really bold.
And I'm really excited to share this idea because I never hear it talked about.
However, it's a big issue that needs to be addressed, and it's a big idea.
So October 26, it's going down.
Now, what was kind of cool is that I've known that I got this TED Talk back at the end of June.
And while I think about it all the time and run through ideas in my mind and even the past two months every week when I speak at an event,
I've tried out some different material to test the audience and see how they respond to little bits and pieces and ideas that I have,
which has been great, it's a great opportunity for me to see the response that I get in real.
time. But this week made it very real because I had to drive to Boko-Raton, which is an hour and a half
north from where I live. And it was our walk-through day. So I got to FAU, which is where the event is
being held. And tickets are for sale, by the way, if you want to come, I'd love to see you there
at my first TED Talk, October 26. I can't wait. So I went to FAU in Boka. And I felt great.
As soon as I pulled into the school, I've spoken at a lot of universities over the past decade,
so I felt really comfortable pulling in, which was good.
But it makes a lot of sense.
Anytime you're doing something new, something big,
if you can get the opportunity to walk through, to meet the people,
to make yourself feel familiar and be able to envision yourself there,
it's a really powerful way to set yourself up for success, at least for me.
So I was forced for the hour and a half on my way out there to say, I need to write this TED Talk, you know, and I haven't been stressing about it. I've just been thinking about how great it's going to go. And like I said, testing some of the material on the car ride in that hour and a half out there, I started walking through in my mind what I would say, what the intro of my talk would be. Because the intro is so critical in order to capture that audience and ensure that your TED Talk goes viral.
You want to have a big idea, a big message, and a way to pull people in so that they're going to click and listen and watch that video.
So I started rehearsing in the car and then rehearsing went into giving my TED Talk and using my car clock as my 10 minute timer.
So I did that on the way out there.
I felt really good.
I took notes as soon as I stopped the car.
And then I went in.
I found some students and they let me into the actual venue.
where the TED Talk will occur, and they walked me around.
I met the guy that's in charge of the production.
He showed me backstage.
He allowed me to take the stage.
And I just felt, I actually posted about this on my Instagram, I just felt really good.
I felt at home there.
The stage was so similar to what I thought it would be like.
I felt really comfortable and great.
And it definitely made me feel powerful and in the right place.
So I'm so glad I did the walkthrough.
And as soon as I left, I practiced that TED talk in my mind the entire ride home.
And then when I got home, I typed up my TED Talk.
And it's funny because I did have faith that at the right time, those words were going to come to me and they're going to be the right words.
And I believe that's exactly what happened by not stressing out, not obsessing about it.
I definitely thought about it every day.
I definitely brainstormed.
I took notes all the time.
But I didn't put this pressure on myself that I had to, you know, a lot of people told me,
write your TED Talk day one, you know, back in June, and then practice hundreds of times every week
and memorize everything. And that might work for them. We'll see how mine works for me, but I just sense
that, you know, I always trust myself over everything else. And to me, I just sensed the words
were going to come to me at the right time. And for me, taking that stage, driving out to the venue,
walking on that campus, and envisioning that day occurring, that felt like the moment. It just,
it really came to me. I love what I wrote. I'm really excited about it. I'm sure I might have some
iterations of it, you know, make a couple small changes, but I don't think much. I really like it.
So now I've just got to make sure I nail the 10 minute piece, which is a whole other challenge,
and we'll work on that next. But all right, so that's where I am on the TED Talk, which is pretty
cool and exciting and would love your support on this. It'll mean the world to me. Oh my gosh,
this is a game-changing potential game-changing moment. Okay. So in other news this week,
I was asked to be, this is a first time ever. I was asked to be a judge for Miss USA, which is super
interesting. I was never a pageant girl. I never did a pageant. And, you know, one of my really good
friends, Amman, is a pageant person. And so I've been acclimated to this world in the past two years
via her and her friends. And they're all great, smart women who I love. So I definitely feel good about
pageants, but I don't have any experience. And I was recently on a podcast with my friend Tim,
and at the end of the podcast, he said, you know, you'd make a great judge the element of confidence
and success really resonates well and aligns with Miss USA. So that's how I ended up being a judge
for Miss Alabama USA and Miss Alabama Teen USA this past weekend. So Friday morning, I flew to Alabama.
and I was thinking, well, actually I flew to Atlanta and had to drive an hour and a half to Alabama,
and I was thinking a lot about the concept of judging, right? Because to me, being a judge for Miss USA,
there was some conflicting feelings initially. And I want to share what those were because I first started
thinking, you know, I don't know this is a good idea. I'm judging women based on how they look.
What is that all about? And just the whole idea of judging seems so wrong until I really really,
Lee started thinking, my entire time in corporate America, for two decades, I was in leadership,
in management, you know, an executive, a chief revenue officer. And a big part of my job was
judging. Now, we don't call it judging, but let's shoot ourselves straight. When you are
managing and leading a team of people, you're constantly giving feedback, you're constantly giving
praise and or feedback on how to improve. You are evaluating people's performance daily, weekly,
monthly, quarterly, and annually.
You are constantly being evaluated by the stock price of the company that you're leading.
So there's all these different evaluations that occur, performance evaluations,
metrics within industries, comparing yourself to your peers and your competitors.
And I started thinking, you know, everything in business is about judging.
So why am I questioning myself with the idea of judging Ms. USA?
And that really helped me to see that, you know, people signed up for this.
The same way I signed up to be in corporate America, these women signed up for this pageant.
And it really is no different than business.
And that really helped me to gain a better perspective about what I was doing.
I was doing a job that people were really excited for me to come in for because they had practiced
and worked for years in their lives, a lot of them, in order to get that seat at the table.
to be judged. So anyhow, so I was, I ended up feeling really good about that by the time I got off
the plane. It was an hour and a half from Atlanta to Alabama and a very small college town,
Auburn, Alabama. And I had no idea what to expect. So we went in for our first meeting when I
arrived and we were given the production companies called RPM Productions. And these people are
very seasoned and they gave us instructions. There was a lot, there was four new judges and one had judged
many Miss USA pageants. So they were a little nervous with new judges, and they gave us really clear
expectations, direction, walked us through what our responsibilities are. And I'll tell you,
it's almost like being sequestered with a group of, you know, of four people that you're going
to be with for the next few days. You have a big responsibility to make an excellent choice. And a lot
of people have worked years to create that environment, that pageant, and that moment. And now here,
we are walking in holding the pen that's going to determine who wins. So it was, it was definitely a
cool experience. I'm so glad I went. I met so many interesting people. I loved all of the judges
I worked with. They were so interesting, all from different backgrounds. We got along, fantastic.
The production company people were amazing. And it was just this really positive experience,
and I hadn't anticipated it being that great, but it really, it was intense. You definitely don't have a
minute of downtime, but it was definitely interesting. So I met great people. I'm so glad that I went,
and I definitely live now under this different approach that, you know, if I'm asked to do something,
yeah, I had to leave for the weekend and give up time with my son and give up, I didn't get to
work out for three days, which drives me cuckoo. But, you know, I learned something new. I learned
things about myself. I learned things about something that I maybe had judged from a farm. Maybe I
used to think pageants were funny or, you know, ridiculous or whatever stereotype I had possibly put on
them. And I came to find out, you know, people like different things. But at the end of the day,
whether you're in corporate America, whether you've got goals in fitness, or maybe you have goals
in the world of pageants, it really isn't all that difference. It's about dedication, hard work,
sacrifices, creating goals, hitting deadlines. And then when the spot,
lights on showing up and turning on who you are. So it was so cool. So anyway, so the first day
we got the expectations. We had our initial meeting. I had a book with all of these women and so
much information into who they are, their backgrounds, what they're currently doing. And wow,
a lot of interesting people, people who had excelled so much in school and academics, in sports,
you know, presidents of their class, presidents of their sororities, leadership.
worship roles, charity was big. Every single woman there was highly committed to charity. Some
started their own charities. I mean, really mind-blowing to me of what I thought I was going to walk
into versus what I saw. And the biggest thing was I saw all these women, for the most part,
supporting one another, not being catty and backstabbing, but really rallying around and helping
one another, which was so cool. So the first day we did the expectations meeting and kind of got
trained on our roles, our responsibilities, our rules. You know, we couldn't speak outside of the
event with any contestants. We, you know, you have, you can't talk to the other judges about your
thoughts necessarily. You know, it's just, it's very serious. And so, but it still is very fun.
So we all went out for dinner. We had a great time, got to know each other. Of course, I brought my
idea to the table of if you weren't doing whatever it is you do, what would you do for a living?
And we played that game. And then what is that one thing? No one. No one.
about you and sharing it because those are great ice breakers in group settings and we all got
to know each other fast and become fast friends and we had a great time. Then we went to judging
and that was really bizarre for me. We're sitting there in front of a stage and women were out
there in bathing suits, fitness attire as well as evening gowns. And that was my first real experience
being a judge. So I wrote down, you know, my notes. I wrote down critiquing, I guess who
I thought had done the best job or had the best stage presence or represented the concept of
Miss Alabama the best. And then the next day, first thing in the morning, 8 a.m., we did interviews.
And this was beyond impactful because you see people initially from a stage. And I kind of forgot
about this, but certain people have charisma on a stage. Certain people have a stage presence.
We all hear that. It's a real thing, okay? Because, and it was so cool for me to be the
audience be the judge in this instance, I never really thought how impactful it was. Well,
you become clear on it when you're doing the interviews one-on-one the next day. So for a few hours,
we sat for just a few minutes with each woman. They would go from judge to judge, and you would
have your notes from the night before, and seeing how some of these women shined on that stage
and looked huge to me. They looked so tall and powerful. And then some of them, when I would meet them
one-on-one did not seem confident, did not seem strong. Maybe their posture was off. Maybe they were
breaking out in hives. Wow, it was so black and white how some of these women were on a stage when
they had distance from people versus when they were one-on-one. And conversely, some of the people
I did not score well on stage were extremely confident, poised, conversationalists. They interacted so
well on that one-on-one interview. So this is where it became a little confusing and your mind
starts playing tricks on you. You begin to see people, well, at least I am like this. When I connect
with someone one-on-one, I start to see them through rose-colored glasses. So I might not notice that
the night before, I didn't think she was, you know, the most physically attractive one. Well, now I start
thinking she is because I loved her personality and her strength and her individuality and how she
rocks that. Now there was actually one woman who had been a competitor for many years. She was a
finalist a year prior. She tripped and fell in the opening act. And this was so, it was a great experience
for me to see. So during the interview, of course, I had remembered it occurred. I wasn't counting
the girl out as a result of it, but I remembered. And I saw her approach me during the interview process.
and the first thing she did was she started apologizing for falling.
And she made, you only have a few minutes with the judge.
She made the whole interaction with me about her falling.
And here's what I want to say about that.
This is just like me getting fired, right?
So I could have made every interaction I had after I got fired about,
oh, I'm so embarrassed, I was fired.
And, you know, just don't think I'm a bad person because I'm really not a bad person.
and, you know, at the end of the day, I'm not going to, you know, I'm going to do better or whatever,
you know, but making it a real negative.
Instead, what I've tried to do or what I believe I've done is that, yes, I acknowledge that
I was fired.
I either make a joke about it.
I think I'm doing all right now.
Or, you know, I make it about a positive, wow, that was a pivotal moment in my life
that allowed me to really take off.
Here's how I did it.
But I don't make a, you know, I don't apologize for that.
And this woman was apologizing and really making.
everything about the fall. So this is such a great life example that instead what she could have done,
she could have put that fall to work for her. And she could have approached and said,
hi, you'll never forget this face. I'm the cat that went down. But I'm also the cat that got right
back up. And I want to tell you how I did that and make it into this thing about being confident
and strong and overcoming adversity because then people will rally around you and be cheering for you.
or you can make it humor and make it about, you know, how it's so funny that you fell and that you've fallen other times.
However, you've learned about yourself that, you know, you're someone who can poke fun at yourself or whatever.
But make it either funny, turn it into a positive, showcase how you overcome adversity and then move on from it, right?
Don't live in that negative event.
So that was something that was very apparent to me.
And also just, it's so surprising, all of these women are ridiculously gorgeous.
They're all young, you know, in their early 20s.
The teens obviously are in their teens.
But to see how many of these women struggle with confidence is just, it's never, I will never not be shocked to know this,
that nearly every single person you ever meet, regardless how beautiful, how smart, eloquent,
they're all struggling with confidence, even the winners, you know.
So let's just know this.
don't judge other people and create these false ideas that they're never going to struggle with
confidence because they are and it doesn't matter what you look like. We're all struggling at one time
or another and we can't forget that. So it was an amazing experience and I really, I noted that
most women, when I would ask them, what did you love so much about the pageant world? They all
explain they had tremendous growth because they were petrified of going on the stage, maybe in a
bikini. Maybe they were petrified of the one-on-one interviews, but they went through with it. It was all
about seeing fear differently, stepping into it, and growing as a result, which I know is something we
talk about all the time, but this is so important. It doesn't matter if your fear is taking the
stage for the TED Talk, or maybe your fear is going to a pageant because you've seen other
people do it and you never thought you could do it. You know, whatever fear looks like for you,
take a chance on yourself because what you will do definitely is you will grow and to see the growth
from what I saw arriving on Friday and leaving on Sunday and these women in just a few days
was mind-blowing and to hear from themselves as well. So growth doesn't have to be something
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back. Hi, and welcome back. I'm so excited for you to meet my compadre, another podcast one host. You may have
even heard him running some ads on my show. So he is not news to you. He shouldn't be news to you.
His show on podcast one was Top 50 iTunes podcast and Best of 2018.
It's the host of The Jordan Harpenter Show.
Jordan, thanks for being here.
Thanks for having me on.
That's a good intro.
I like that.
It's like you sound excited for me to be here, which is more than I can say for many hosts that have me on.
So I appreciate that.
I'm excited to say you have the best male hair I've ever seen in my life.
You know what's funny?
Everybody said that today.
And I woke up and I didn't dry my hair because I was running late.
and I got in an Uber and he just unrolled all the windows.
And Norm and Peter from Podcast 1, they were like, wow, look at your hair.
Oh, my God, look at that hair.
And even Cherry downstairs, the receptionist was like, wow, somebody did their hair today.
I'm like, okay, the new trick is get in the car and just drive with the windows down.
If only there were a machine that I could aim at my hair in the morning that would both dry it out and make it look like this.
I mean, you've just discovered a need in the universe.
Yeah, you need to solve that problem.
He called like a hair dryer.
Yeah.
Brilliant.
Brilliant. I woke up like this.
And no woman will ever do that, by the way.
That sounds completely ridiculous to me.
Roll the windows down in Uber and you're going to look fabulous.
No, I thought for sure I looked like a homeless person with nice clothes on.
Okay, you definitely don't.
You look on point.
Look like Conan O'Brien with dark hair.
And short Conan O'Brien with dark hair.
Wait, hopefully are that funny.
That's what I'm hoping.
Oh, God. Not even close.
Pressure's on.
Yeah, not even close.
All right. So here's what I would love to do in case my listeners don't
know you. I've researched your story thoroughly. And there's so many interesting points that I want to get into.
Obviously, you have going to law school, you know, getting into Wall Street, being laid off, you've had so much being kidnapped.
You've had so much freaking adversity that I don't know people are aware of. Can you give us a little bit of
insight into your story and how you became this top podcast host in the U.S.?
Sure. So it's funny because adversity is not something I normally think of as like a running
theme in my life at all. Especially, well, in a way, like I've done things that have resulted in
adversity. However, it's also kind of like somebody at home who's like an African-American person
who grew up without good parents or something is like, oh, really? Tell me about adversity,
Wall Street lawyer. You know, so it's all relative. There are people that have to be.
I have a tough time with that.
You don't know what someone goes through until you step into their shoes.
Totally agree.
Yeah, that makes sense.
Yeah, that makes sense.
One of the things that I hate being told now is that I don't understand anything because I'm white, which really pisses me up.
Because I'm like, are you kidding?
You got a full ride scholarship from a place because you went to a private school and have, like, good academics.
But, gee, you're another ethnicity.
Like, it just drives a further wedge in.
I do, however, see guys, I work a lot in prisons, and like, I, and it's awesome, it's life-changing.
And there are like, yeah, you know, I made some bad decisions.
Then they're like, oh, okay, cool, you're taking responsibility for your stuff.
And then you hear what their decision was.
And they're like, yeah, when I was eight, my dad killed my mom, so I went to live with my cousin,
and they were selling drugs.
And I wasn't really into that.
But then somebody came and killed my cousin.
So then I had to live with their brother, but then they wanted to kill that other person.
So people kept coming after us with guns.
and then I bought a gun to protect myself and then I shot someone and I'm like, wow, that would have, I would not have made any different decision.
Of course.
And then they've been in prison since they were like 16 years old and now they're 41.
It's like, yes, cool, you're accepting responsibility for things you did.
But would you have made a different decision if you were 16 and somebody killed your cousin and then they said they were going to kill you?
Would you not have gotten a gun?
And then also been in a gang for your own protection.
Like, yeah, of course I would have done that.
So there's a limit to how much you can sort of take responsibility for your life.
situation when you were handed kind of a crappy hand of cards so early that you didn't really
have a choice.
Like you have the illusion of choice, but not really.
What are you supposed to do?
Hide in the library and go to school every day and stuff?
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Okay, so you had a decent upbringing.
However, I do want to point out, people look at you now, Jordan, myself included, right?
that, you know, he's one of the top hosts here at Podcast One.
That's what I aspire to be, you know, was it easy for him along the way?
Because so much has just talked about you interviewing your guests instead of looking into what you have overcome.
There are some very notable challenging times in your career even recently, you know, but also going back to the beginning.
Yeah, that's true.
I mean, I did.
I was really bored growing up in a lot of ways.
And I started to get interested in people purely by accident.
I'm an only child, and my parents worked a lot.
And so I was always alone.
And I started to get in trouble because I was like, oh, I can, if I open up these boxes
on the side of the road, I can listen to people's phone conversations and I won't feel
so lonely, you know?
So I started listening to people's phone conversations that were, you know, those green
boxes on the side of the road that have all the landlines?
Sure.
Yeah.
So I used to crack those open and like listen to people's phone conversations.
You're a hacker at a young age.
Oh, totally.
And 100% illegal, by the way.
Hopefully the statute of limitations has run on that.
Don't let the prison hear this.
They might not let you leave.
I know.
They might not.
Or yeah, they'll be like, up, you get to stay.
So I started doing that, and I started to hear what adult conversations sounded like because
when you're 13.
This is crazy.
Yeah.
Yeah.
I mean, when you're 13, adults are like, okay, Jordan, do your homework now.
We're going to go to McDonald's.
Like, they talk to you, like they talk to kids.
When you listen to adult conversations on the phone and they don't know you're listening,
you're hearing what adults sound like when they talk to each other.
So you're hearing, like, real feelings.
Is this, like, peeping Tom stuff?
Kind of, but I'm not looking at anybody.
I'm just sitting there on the phone.
Okay.
So I'm not listening to, like, phone sex or anything, unfortunately.
That would have been awesome.
No, I'm listening to, like, my neighbor who's having a midlife crisis, get a divorce.
And, like, talk to his sister and be like, why doesn't Angel love me?
And then talk to his mom and be like, Mom, I feel so bad.
You know, I'm getting divorced.
And then he talks to his friends, and he's like, yeah, screw her.
She's so stupid.
Oh, my ex-wife, she's such an idiot.
And I'm like, you know, if this guy talked to his ex-ex wife,
wife or even like anybody around him like he talks to his sister and his mom probably wouldn't
be in this situation. I remember having that thought at like age 13, 14 because he's talking to
his boys and he's all like, I'm tough. And he talks to his soon to be ex-wife and he's like,
oh, I don't care. I'm fine. You're stupid. And then he talks to his mom and he's like crying.
Interesting. And I'm just like, dude, you're emotionally stifled. I didn't know that was what it was
at the time. But now I'm like, ah, you can't communicate because you can't be vulnerable. And that's like
your biggest problem and your life is always going to have problems like this because you can't say,
hey, I know I've been really insecure and that's driving a wedge between us.
You don't have the emotional bandwidth to deal with that, but you're like 40.
And I'm 13, 14, and I'm like, ah, I'm never going to do that.
So that was just a natural superpower that you had was that opportunity or ability to be in tune with communication.
Yeah, but I also honed it by listening to like six hours a day of other people's phone conversations because I had no life.
I'm glad that you were doing that for six hours a day because I'm the mom of a one child,
you know, a son.
So I can understand how that can be lonely.
But that's a bummer.
Yeah, I mean, now there's more stuff you can do, like you can interact with adults online
for better or for worse kids can do so they can like see what adult communication looks
like.
But most of them are playing video games with like men children, I guess.
Like I would never play Xbox with like 13 year old kids.
It just seems weird and creepy.
But back then there wasn't anything like that.
And so I really had to grow up by like eavesdropping.
You know, it was weird.
It is weird.
It's still weird to even think about.
And then it also got me into trouble because one of the reasons I was able to listen for six hours was because I started sitting by those green boxes and like hiding my bike in a bush and then sitting by the bush.
But then it's like, I want to be at home.
I don't want to be out in the sun and the rain.
So I built wireless devices to transmit the conversations to my house.
Oh, my God.
Yeah.
It was weird, right?
It was like nerd stuff, for sure.
You were literally a little hacker stealing the phone waves.
Yeah.
Wow, this is impressive.
But this is your first entrepreneurial adventure.
Kind of, but I wasn't making any money doing it.
However, then I did start making money doing it because what I was using for the wireless
were cellular phones.
And so cellular phones that I would get from like broken ones that were in dumpsters by cellular phone stores.
This is the 90s.
So there's like one cell phone store.
There's not like the AT&T store in the very.
There's like the cell phone store.
So I would go and get those phones.
Remember those bag phones?
Yeah.
I would go and get those, maybe repair them.
Or they're just old and nobody wanted them.
So they're like being, they didn't have recycling.
Then they just threw them away.
And so I'd take it home and I would like get a replacement court or get out the soldering iron
and like fix the little thing that's broken.
And I would plug that into the box and then I would be able to use that and essentially
transmit things.
And that's what got me into trouble in part with the FBI.
That's because they were like, you can't do that.
You got into trouble with the FBI.
Yeah, so what happened was not me stealing the phone conversations and eavesdropping.
That was not the problem.
The problem was I was eavesdropping and people would buy things with their credit card over the phone.
And I was like, well, what happens if I write down this credit card number?
Then I can buy things over the phone.
And I started to buy things with other people's credit cards like pizza.
And I had pizza delivered to my school.
I wasn't dumb enough to have stuff delivered to my house.
I had stuff delivered to my school.
Oh, my God.
That was what got me in trouble with the FBI because I ordered pizza for the whole school.
What does get in trouble with the FBI look like?
So they call the cops.
They can't figure out who did it.
Then they're like, hey, the FBI needs to get involved.
So the FBI comes to the school and they're like, you're one of the sort of like suspects for this pizza heist.
And they were going to get my friend in trouble.
And I was like, oh, I'll admit it.
So I admitted that I did it, which turned out to be a trick.
The FBI guy came, though, and was like, I don't want to deal with this.
This is really dumb.
Just tell me how you did it.
And I told him and he was like, what does your dad do?
I was like, he's an auto worker.
What does your mom do?
She's a public school teacher, speech therapist.
And then he's like, so where did you learn this?
It was like the internet.
And he's like, but where on the internet?
You know, like on AOL?
Like, what are you talking about?
Because he wasn't familiar.
This is again, 1994.
So he's like, explain this to me again.
So I'm explaining it to them and they're just so confused because they're like,
you took a cell phone that was in the dumpster.
And then they called the cell phone store and they're like, no, we threw that out.
He didn't steal it from the store.
And then they're like, but you cracked open this green box.
And I'm like, yes.
And the phone company was like, we're not going to punish a kid who's 14 for opening up a green box.
Yeah, but did the FBI want to hire you now?
So what happened was they were like, teach me how you reprogram the cellular phone.
Because I had to reprogram the phone to get it to do what I wanted to do.
And so I showed them and they're like, oh, we think this is how drug dealers are using cellular phones to communicate.
Wow.
And not get caught.
Epiphany.
Yeah. So I was showing them this, and then they're Washington, D.C. Bureau of, like, technical specialists. They're like, yeah, that's pretty much what we think. But we just didn't expect a 14-year-old kid to be doing it. We thought it would be like some technical cell phone repair guy. And I was like, no, it's really easy to find out how to do this. You can find the plans online. And so I started showing them where I found the plans online, and they found this whole giant circle of people who were doing cellular phone crime. The dark web in 94. The dark web in 94. So it wasn't even a web. It was like a bullet-
board system, which is like you dial in with one of those modems that makes all the crazy noise.
And so they set up a sting operation and caught a whole bunch of people that were helping
drug dealers use cellular phones illegally and like all kinds, and pimps and everything.
So this is the obvious moment where you decide you want to become a lawyer.
Yeah.
Well, so I thought I should join the FBI because this is awesome.
And the FBI agent was like, we hire accountants because they catch financial crime.
we hire lawyers because they
I don't remember why what the rationale was back then
and then they're like well we also have
general agents but you'll make more money if you're a lawyer
or an accountant I was like accountant
ugh math no thanks so yeah I kind of had my eyes set on
maybe being a lawyer as I got older plus it was an answer
that really satisfied adults
we made other people happy yeah and I lived my whole life
trying to make adults happy just like every other kid pretty much
well especially after you got in trouble at the FBI oh my God it was like
now I have to be good
for like 10 years.
Literally.
You had to.
Yeah.
Okay.
So you get out of law school and you have no interest in the law.
No, zero.
And I knew that going in, but I thought I'll be a lawyer for a little while, make enough money
to pay back my student loans, then maybe join the FBI.
And then I remember talking with more FBI agents and they're like, you know, we've
had a pay freeze for like X number of years and like this agency is not what it was when I
started in the 90s.
It was like this cool thing.
And so I was like, oh, maybe I'll do like CIA or something.
And then I met CIA agents and they're like, don't do it, man, don't do it.
And I thought, if you hate it and you were stationed in Egypt and doing all this cool Middle Eastern spying, then like, what the hell am I going to do?
It's going to suck.
It's going to be terrible.
Everyone talked me out of it.
So then I just went to work on Wall Street and I was like, I'm fine.
I'm just going to do this for a few years.
Make enough money to pay back my student loans.
And then I got to Wall Street and I was like, I'm going to get fired because everyone's going to figure out that I don't belong here.
So, fraud mindset.
Imposter syndrome, right?
And so I was like, how do I not get fired?
Because that'll be really embarrassing, and I'll owe all this money to law school.
So my plan was to work from home as much as possible.
And I was like, I got to figure out how to do that.
So I asked one of the partners, how come he was never in the office?
And he said, oh, well, I'm not working from home necessarily.
I'm generating business for the law firm.
And I was like, how do you do that?
He goes, oh, I just hang out and, like, make friends everywhere.
and I do jujitsu and golf and go do charity stuff.
And I was like, oh, I need to do that.
Because if I can bring in business for the firm, they definitely won't fire me.
Because those are the most valuable people in the firm.
Sure.
So then I was like, all right, how do I network?
And I took classes and, like, Dale Carnegie's networking class.
But the problem is some guy in a sweater vest at the YMCA is not telling you the real stuff.
He's like, look them in the eye.
But I love that you thought they were.
Yeah, I was so naive that I was like,
oh, this guy is going to be it.
And then I was like, you know, you'd hear him on the cell phone after class being like,
don't know how I'm going to pay rent this month.
And I was like, I'm learning networking from this broke ass sucker.
Not a good decision.
Not a good decision.
So then I was like, what's the real deal?
Like, how come some people make friends and are able to network and everyone likes them
and is giving them like million dollar law deals?
And then other people don't have any idea what they're doing.
So I started studying psychology.
Like, okay, it's nonverbal communication.
It's getting people to know, like, and trust you.
And I was thinking about people that I knew that were really well-networked.
And I was like, they're cool.
Everyone likes them.
That's more important.
It's not like the guy who has a firm handshake.
It's like people who really get it that are, they're like outgoing and fun.
And they have a certain personality type.
So I sought to emulate that.
And that was, that turned out to be a better idea.
And that was just self-taught.
Well, I read books on psychology, nonverbal communication, body language.
sales. I listened to a lot of videotapes, sorry, audio tapes about sales. And I mean, there was
like some old school sales stuff where they're like, when you're going in to sell typewriters,
you want to make sure you have a demo model with you. Nothing makes them like the typewriter more
than touching the keys. That's true, though. And I was like, that's really. And I thought,
oh, that's obvious. But then I thought, wait a minute. How does that apply to, like, law or doing
business with me or, like, dating? And so I started to sort of reverse engineer everything from
typewriter sales to, I don't even know, just sales techniques and nonverbal communication
persuasion techniques. And I was like, let me plug this into a dating context because that's
what I'm interested in at age 27 now. And this is, I'm 39 now. So it's not now now. It's back
when I worked on Wall Street. And that's what I started talking about because that turned
out to work really well. And that's when people were like, what? Dating. Oh my God. Nobody cared
about networking. I was like, hey, I've got this networking ideas. People were like, whatever, dude.
Then I was like, also, it might get you a date.
And they're like, oh, k-dokey, I'm listening.
And then when guys found out, hey, I know all these different things now that women like that aren't just like stand up straight and make sure you don't have your shirt tucked in the back by accident, you know, then people started listening.
That's when I started my show and that's when things started to explode because guys were like, no one's telling us the real stuff.
No one was telling them to roll the windows down in the Uber and get your best hair.
Nobody.
You were bringing it to life.
I was bringing it to life.
Okay, so then you step into this crazy progression where you've got Art of Charm,
your podcast is live, and you're also doing events right around training and coaching people.
Yeah, so back then, my old show, which I'm not allowed to talk about,
because they're going to get all upset and call the judge.
We just settled our lawsuit, so.
Oh, good, I'm happy for you.
Yeah, me too.
It was so nice to be away from.
And I started, because nobody else was working with me at the time,
I started teaching guys, essentially, this was before it became creepy.
I'm going to put a little star next to it.
I was teaching guys how to meet women and anywhere, bars, clubs, anything, but mostly like
at school because I was still a law student.
But it wasn't creepy.
Then this book, the game came out, and it was like, okay, cool, this is really interesting.
But then all this like pickup artisty stuff started happening, and it got creepy real fast.
What were you like the pied piper?
I mean, you were just pulling people in with this charm.
I was teaching people, nonverbal communication, body language, what people, sales.
Sales.
Like what a lot of, I guess, what I thought at the time, women were meant when they said certain things, which turned out to be like partially true and partially just BS you heard on the internet.
But it worked really well.
And it was all about having the guy become a better person and deserving what they want, which was revolutionary at the time.
Because all guys were like, ooh, say something clever and she'll believe you.
And I was like, no, don't be a turd.
Be responsible.
Do what you're going to do.
Were you even in a relationship at this point in time?
No, but I didn't need to be at that point.
I was killing it.
After being a nerd for 27 years, it finally had a little bit of an edge.
Crack the code.
And it turned out to be the answer to this wasn't, here's how you trick women.
The answer was be a better guy and deserve what you want.
Like, make yourself better.
Make a bunch of friends.
Get a lot of people to know like and trust you by doing what you say you're going to do.
Be reliable.
Be there for her when she needs you emotionally, but not in a way that makes you kind of a sucker or,
like a weird like pseudo girlfriend,
help other people get what they want.
Be a good person.
Be a good person.
And that was literally at the time,
no one was talking about that.
You know, nobody was.
So this became lucrative for you.
It became really lucrative because we started teaching workshops
where guys would fly in from all over the world
and be like, all right,
I need to learn how to do this from you.
And I need to go out with you at night and see what you're doing
because I can't really picture it.
And so we had,
body language drills and vocal tonality drills and like eye contact drills and everything to
kind of teach guys what might be remedial social skills as adults but a lot of us weren't getting
because remember the internet had come about when we were like 18 so a lot of us for dudes especially
if we were kind of nerdy we froze in time at like age 16 and just never became men at all so during
this time, your podcast is up and running and starting to have massive results.
Yeah.
Yeah.
And we weren't tracking things like impressions.
There weren't advertisers.
None of that existed.
It was just guys were finding us.
Guys and gals, actually, were finding us online and listening and asking questions.
And I started to do phone coaching, and that's when people were like, I need to come and
stay with you.
And I was like, that's weird.
But then some of our phone coaching clients are like, I will fly to you and I'll give you
five grand if I can stay with you for a week.
And I'm like, that's my rent in Manhattan.
So I started doing that.
And then I talked about that on the show.
And then tons of guys wanted to do that.
And I was like, but I'm a lawyer.
I don't have time for this.
So I started hiring instructors and hiring friends to work with me.
Instead of living with the Navy SEAL David Goggins,
it's live with the dating coach Jordan Harbinger.
Right.
So it was much more sort of sad.
And much more nocturnal, a lot less getting up early, a hell of a lot less running.
Thank goodness, Ruth.
He sounds a little brutal.
So you're running a successful podcast, millions of downloads every month and then?
Well, I started to develop the business.
And then I started to be like, you know, I don't want to teach dating anymore.
I'm married.
I don't live in L.A. anymore.
You know, I moved up with my wife to the Bay Area.
And I was like, you know, I don't want to talk about it that much anymore because I've already said everything that there is to say that I'm starting to become very irrelevant in that niche because I grew it.
outgrew it, right? And I was like, oh, I really want to talk to this neuroscientist because I've
already studied a bunch of brain science for the dating stuff. Why don't we talk about how
persuasion works in the brain? Why don't I interview Kobe Bryant and talk about winning mindsets?
Why don't I talk to Larry King and talk about whatever? So I started interviewing celebrities,
scientists, and my business partners were like, hey, we don't want you to do that. We want you to
keep interviewing and talking about dating. And I was like, no, why don't you join me on the show? And you can
talk about dating and I can do the other stuff and they were just like let's just split up so the
company split but they didn't really want to do what we had agreed on so I simply had to start over
we got into a disagreement and I had to start from scratch but just so everyone understands this
because it's really important for people to understand this when you start over you had 11 years in
correct with that show yeah so 11 years in millions of downloads a month so you had a website
social handles, you had a massive database, and you were not able to take that with you.
No.
So walking away from that literally was starting over from ground zero.
Totally, yeah.
Was that a scary time for you?
So scary.
I lost a ton of sleep.
And my wife was like, you need to toughen up.
Like my wife was like, you need to toughen up.
We need to like get through this and you can do it.
You just have to like stop whining, you know.
But did you know, you said, okay, I'm doing my own show.
We're going all in.
Even though I have nothing, I'm going to rebuild it.
Yeah.
Because I knew that I loved doing interviews and I knew that I was good at it.
And I also knew that I've been working with guys that weren't really contributing much to the business.
And I was like, I bet I can do more without them.
And it turned out to be correct.
But that pivotal moment where you have nothing and you go home and say, okay, we're on day one here.
Did you start forecasting?
Okay, last time it took me X amount of years to create this level of success.
How can I replicate that and or do better?
What does that look like when you take that stuff?
Terrifying because it's kind of like, imagine being like, okay, I built this house and it took me 10 years or 11 years to build this house.
I can't really wait 10 more years to like generate income or have a place to live, right?
No, you're married now.
Right.
So I was like, I really hope I can do this in like five years.
Well, it turns out I can build a show bigger than my old one in less than two years, but I didn't know that.
This only happened less than two years ago.
This is 18 months ago.
But you had no idea it would rebound this quickly.
No clue.
No clue.
What were the catalysts or the things you can point to that allowed you to move so quickly?
So what it was was I teach networking and relationship development, not dating stuff, obviously.
But I mean like, you know, getting rapport with people, getting them to know like and trust you for either sales teams, intelligence operatives, special forces.
Like that's what I do on the side, not in the show.
I teach it on the show.
But like my clients are, you know, Facebook and the middle.
military and stuff like that. So I thankfully practice what I preach and I keep in touch with
hundreds of people and I make sure that I'm regularly texting them or emailing them or
helping them get what they want, introducing them to each other. So what I did is I was like,
oh my God, I don't know what to do. I need some advice. So I started calling some of my old show
guests, you know, like guys that had started companies that were highly successful. And they all said
the same thing. Oh, this is going to be the best thing that's ever happened to you. And I was
like, that's not what I want to hear right now. You know, I'm venting and whining.
I'm upset.
And they're like, no, no, no, trust me.
They're like, this is the best thing that could have happened to you because you were the old show, you were the old brand, you have the talent, you have that work ethic.
Like, you're going to be fine, not only fine, but you're going to be better off than you were before because you're not carrying dead weight.
And I was like, that's a really good point.
So I started to really double down on that.
And I said, well, what can I do?
And they're like, well, I'll help you.
I'll tell my show listeners or I'll email my list or I'm going to give a talk.
I'll use you as an example in the talk and tell everyone to subscribe to your new show.
And then all my other friends were like, oh, I'll mail this out to my email list right now.
Oh, I'll share it on social right now.
So I called like 100 people, literally, not like exaggerated.
I literally called, I think 112 people in the first week.
It was a long week.
And it was really nervous.
But everybody said the same thing.
They're like, we'll help you.
You'll be fine.
You know, if you had stock, I would buy it.
That kind of thing.
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That's amazing.
I did the same thing
when I launched my first book.
You know,
just calling that network
that you have
and asking for a favor
is a really powerful thing
that you can do,
especially when you're not
the person that's constantly
asking people for things
when you're the one
that's extending a hand
to help people over the years.
It's kind of kind of crazy.
So I'm so happy
that worked out for you.
It worked out.
It's a process.
Like I'm still building,
but I am bigger
than my old show ever was.
And like the key is you have to dig the well before you get thirsty.
I think that's a Chinese proverb and also this book by Harvey McKay from like the 90s.
But the idea is you can't just randomly call people when you need something.
You have to be in touch with them beforehand.
And so I've systemized that.
You know, I have systems for that that I teach that I think are extremely useful.
It's like insurance, but you can't buy it.
You know, if somebody said, here's $2 million, sorry your show got screwed over,
it would have been worth less than the network that I had.
You know, it would have been worth a lot less.
Because my network now is everybody who I had to call to help get me back on my feet.
And so there were people that were like, oh, finally I get a chance to help you.
Because I would like interview them for the show and their book would go on the bestseller list.
Or like, I would help them launch their podcast.
And I never asked for anything in return.
So now I was like, I'm in a bind.
And they're like, I heard I'm already on it.
I mean, I had that happen a ton.
Yeah, I heard.
me the story and they'd be like, well, da-da-da, and then they would help me out, like, with something.
What's important to point out for everyone right now is that that takes a level of vulnerability
and humility to ask people for help.
Yeah, totally.
And that's something strong people do.
Oftentimes people confuse asking for help as a weakness and they're afraid to do it.
So I commend you that you were in a low moment, right?
You just felt like you had lost everything, didn't know what the future looked like, but you were
still willing to put yourself out there.
It's a big deal.
Yeah, you know, people often will think, oh, yeah, asking for help, putting yourself in the line, it is weak. It's not, though. The strongest, think about this. Like, you're stronger if you can put your shield down. You're stronger if you can take your armor off and walk around. It's the people who live in fear who are constantly like, I mean, it's no surprise that when you see a guy who's really insecure is the one who's like, yeah, you have a Maserati in the garage. I just got a new boat. Like, no one's, you're not fooling anyone. You know, we know that you're insecure. It's the person who says,
How do you spell that?
I have no idea how to spell that word.
What does that word even mean?
You know, that type of person who can admit that,
people might go, ha, he doesn't even know what that word means.
But then it's like, oh, but what a baller you can actually say in public.
I have no idea how to spell Panish.
Okay, so you can teach me something.
So I've heard you on different shows and you were talking about sunk-cost fallacy.
So can you dive into that a little bit and how our listeners can actually learn from that and not get stuck in that.
Oh, yeah.
Sunk-Cost fallacy is like one of the sort of OG most.
common fallacies that humans fall into. So cognitive bias, logical fallacies, our whole lives
are guided by these. And so. But no one talks about them. No one talks about them. Well, unless you
listen to the Jordan Harbinger show, then tons of you, or this show, tons of people talk about it.
Because we're talking about it right now. That's right. So sunk cost fallacy is when somebody,
here, we'll put it in a relationship context. So sunk cost fallacy is, hey, you know, Heather,
I think that the guy you're dating is really terrible. He doesn't treat you well and he's kind of a jerk
and like your kids don't like them.
And you go, well, we've been dating for three years
and we're thinking about getting married.
So the fallacy is all of the stuff that's happened in the past,
somehow I can't get rid of that
because I've already put all this work into it,
so it's more valuable.
But the truth is, it'd be better for you to cut and run
because the guy's bad news.
So in a business context, it's like,
we built this big factory in the middle of California.
Oh, but now it's like the taxes are high
and it's really expensive to get the products
to Florida from California, so we should stop using the factory, build another factory in Florida
instead.
That's the logical idea.
But instead people go, but we already spent all this time and money building the factory in
California.
That's sunk cost fallacy.
But we do it in our relationships all the time.
Well, we've been dating for three years.
I can't just be single and start over because you don't want to because it seems like a lot
of work.
So how do you escape sunk cost fallacy?
You have to realize first that it is a fallacy and go, okay, this is what I did for the past
five years.
That was great.
I learned a lot of lessons from it.
Where do I want to be in five more years?
Do I want to be married to somebody who actually cares about me?
Am I going to be comfortable being alone for the next little bit?
That's the real issue.
A lot of people don't want to be alone.
Did you go through that in your last partnership with the podcast?
Were you in a moment where you were saying I put so many years into this?
100%.
Yeah.
And it's just like in relationships where you ever heard one of your friends go,
but I'll never find anyone like him or I'll never find anyone like her.
That's what you go through when you're, well, I'll never be able to build an audience like that again.
I'll never be able to get my show as big as it is right now.
I'm never going to be able to build anything quickly.
I'm never going to get a business going like that again.
It's all BS.
It's all garbage.
It's not true at all.
It's not true even a little bit.
Everything that you built once you can do again.
It might be harder, but like me, it might actually be a hell of a lot easier.
You just don't know.
Right, because you've already seen the movie and you know the shortcuts and you know what to pull.
So I was in the exact same situation in corporate America feeling like there's no solution
outside of this. I had so many years in, why would you walk away? It took me getting fired
to make the jump. I hope people don't wait to get pushed out of something but are willing to
have that foresight, like you said, fast forward five years. Do you still want to be in the situation
having the same conversation? Because it's not going to change unless you change it.
It's not going to change. And like, that's the thing. Being in a toxic partnership is the same,
whether it's a personal relationship or a business. It really is. It looks different because in a
business you can go, well, no, technically I'm correct.
because blah, blah, blah, spreadsheets.
But, like, in a dating relationship or something like that, you know, I think we all know we're kind of lying to ourselves.
Like, well, yeah, he's cheating on me, but, you know, I'm never going to find someone else like that or, oh, but we already bought this house together.
We have a dog.
You ever hear that?
And you're like, do you hear yourself?
You have a dog.
Look, take the dog.
He probably doesn't even want it.
He's out freaking nail another girls.
Like, get out of here with this sunk cost fallacy.
You are a new father, and now that you have a baby, I'm sure there's some level of understanding that you can empathize with people that when you have a child, things do change because now the focus is on doing the right thing for your child and that can muddle the waters a little.
It can. It can. And I feel for people that have a child and their relationship is a mess. But I also know that a lot of people who have divorced parents are traumatized by the divorce. But I also know people who have parents that are together that should have gotten divorced, that are.
much worse because their example of a parents and adults is terrible, constantly fighting, passive
aggressive BS.
I couldn't agree more.
And my best friend growing up, this is probably what colors my opinion of this, my best friend
growing up, his parents were divorced when they were smaller, and the dad was always around,
really cool.
The parents got along, all this stepdad, the biological dad, and the mom, they all got along
really well.
It was like the, if there was a kid that was going to come out of that divorce, well, this was
like the model.
divorce, right? If there ever is one. And I thought, oh, okay, they did the right thing. He's a great
dad, but probably wasn't a good husband, right? And so I look at that and I go, if I had to get
divorce right now, I'm not really thinking about that. I just had a baby seven weeks ago.
But yeah, but yeah. But I'm like, do I want Jade and my son to grow up being like, well,
my mom and my dad didn't work out, but now they're both happy individually? Or do I want
them to be like, my mom and my dad fight all the time and hate each other? And I guess that's what
relationships look like. No, you would never want that for your kids.
No, you wouldn't.
And you think you're faking it, like, pretending to be happily married and then talking about all your problems after he goes to bed.
Kids can get into you.
They know how to get in the gun safe.
They don't think they know that mom and daddy are fighting all the time.
They know how to crack the green box.
That's right.
That's right.
They know this.
And even if they don't and you think you're faking it, they're like, oh, that's weird.
All my friend's parents seem so much happier than my own.
Yeah, no, kids have that internal clock.
It hasn't been.
And other people haven't started directing it for them.
So they're just picking up on the vibes that are out there and they know better than anybody else.
Exactly.
So I dread, like all my little flaws that I know that I have, little and big, I dread when my son does something.
And it's because he's on me to do it.
It's so painful.
Because my wife is going to look at me and go, see?
And I'm going to go, I know.
Yeah, there's no bigger catalyst for change than becoming a parent and wanting to be a better person just so that they can start emulating your behavior.
That's wise.
I feel like that's already happening.
My kid is seven weeks old and I'm like, oh, I better stop like being short-tempered or like being picky about what I eat or like whining about somebody being late because he's going to do all that.
And I'm like, oh, my life is not better because I complain about people being late.
My life is not better because I don't like vegetables.
You're going to have to create the dad worksheet now.
I know.
Yeah, I'm going to have to do the dad show.
All right.
So no one gets off this show without sharing what their lowest confidence moment is.
What was yours?
Oh, my God.
Where do I even begin?
I have funny ones from childhood, but I also have, like, probably some grown-up ones.
I'm trying to think, which one would you rather have?
Grown-up.
Yeah.
You know, it's got to be, yeah, when I first started the business, I mean, we kind of just talked about this, but when I first started over, I should say, I was just like, is it even possible?
Because everyone goes, you'll be great.
You did the other show.
The reason people listened was because of you.
but like there's this nagging part in the back of your brain that goes,
is it though?
Am I really that good at hosting a show?
Do people really care that much?
Are they really going to Google Jordan Harbinger and find the Jordan Harbinger show?
Or is that just what arrogant narcissistic pricks like me would like to think?
You know?
Luckily it worked out for the benefit of you.
Luckily, my arrogance is completely founded and justified.
All right, Jordan, where can people find you and where can they find your show?
Sure, the Jordan Harbinger Show.
Spotify or anywhere you listen to podcasts or at Jordan Harbinger.com. And look, if people have questions,
I answer every email and every social thing at Jordan Harbinger on Twitter and Instagram.
That is very impressive. Every single thing. That is very impressive. And your show is, of course,
on podcast. On podcast. That was the worst time to not remember to say podcast one.
I'm here for you. We got the logo right there. All right, well, Jordan, thank you so much for being here.
It means the world to me. Thank you for having me.
I hope you loved meeting Jordan as much as I love getting the chance to sit down with him.
Not only is he a very smart guy and super successful, especially in the podcasting world,
but really, really nice human being and has sent me so many funny notes and follow up and
ask how he can help me.
And it's a really good guy.
So I love supporting good people.
So definitely check out his podcast because it is one of the top shows out there and he's
a top-notch guy.
But before I get started, I got to give you at least one.
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Okay, so now that we got to hang with Jordan, we got to get a great deal on the purple mattress.
I wanted to answer some of your questions.
And I'll tell you, this week, there's a couple of interesting ones that came up that I thought might be relevant for you and might be interesting to you.
So one came to me, I like this one, it came to me from LinkedIn.
It was a DM that I got on LinkedIn.
And this is a woman who's messaged me a couple of times.
But this time she was telling me that she's in a sales job, a new sales job.
She just went to a new company.
and she is struggling because they do role playing,
and she really doesn't like the role playing.
Now, I find this interesting because,
and I asked her this on DM on LinkedIn,
she feels comfortable as a seller,
she feels good as a seller,
but she doesn't like role playing.
Hmm, that says there's another issue here.
So I said to her,
so you're comfortable selling and you feel like you're a great salesperson,
but you can't do it standing in front of your peers,
And she said, yeah.
So I said, okay, so either you're afraid you're being judged.
You don't like the people you're working with, you know, because that's even a bigger
problem if you're working in a toxic environment where you feel people are negative.
And she said that wasn't the case.
So I said, then you feel that you're being judged.
You don't like that idea of having people watch you because you don't feel confident in yourself.
So she did admit that that probably was the case.
So a couple of different things that I shared with her.
is one, like anything, the more you practice, the better you get, right? So maybe you are great
in sales when you're one-on-one with a client because you don't feel you're being judged and you feel
safe. But the more times you stand up and do it in front of other people, the more comfortable
you'll become with that. It's no different than public speaking. The first time you do it,
you might not feel like a million bucks, but after you do it a thousand times, you're going to feel
fine. You're going to see that, you know, it's the same way of driving a car. The first day you got
your license when you were 16, you were not.
that confident. However, now, years later, after driving how many times, you don't even think twice
before throwing your car in reverse, looking behind you and backing up, right? So things become much
easier, the more we do it, experience, practice. All of those things will create confidence by default.
The other thing is, you know, find someone that's your champion in that room and lock eyes with
them. Tell them that you're struggling ahead of time, and that's going to help you feel encouraged
and empowered and not alone.
Another thing is make a joke.
Maybe when you stand up, say, listen, I know this is going to be hard for all of you to
believe, but when I'm out there on my own during the day, I feel really like I'm crushing
it and I'm great in sales.
However, I have to tell you guys, I'm nervous up here.
So I need your help.
You know, make it be honest with people.
Let them know where you're coming from because guess what?
You are not the only person that has ever felt that way.
And the more real you become, the more you take down those walls.
that you have to do everything perfectly and you're being judged and, you know, they're not going to
like you.
You know, that's just not real.
And the reality is people are always thinking about themselves, their week, their day, about them
getting up next to role play.
They're not sitting there fixating on you and waiting for you to do something quote unquote
wrong.
Because guess what?
If everyone did it perfect, no one's going to learn anything.
What they're looking for, and I led sales teams for two decades, you're always looking
for someone to have a misstep, to do something not ideally, because then we can all jump in
and say, hey, here's a way I would handle that or here's a way I would. And that's really where
you start collaborating and people start working together to improve as a team. And the leader there
wants you to come together as a team. The leader wants people to jump in and help one another.
And those are the moments that really create bonds. And it comes from the fails and the
slips, not from someone nailing it every time. So get,
back to focusing on creating your confidence, show up as your best you, and know that each time
you're doing, you're going to get better and better and everyone's going to see it. And your
missteps and mistakes are actually going to lead to learning moments, teaching moments where we
all can work together and get better as a team. Okay. So then I got another note. All right,
this is a good one. Heather, I love your podcast. Appreciate everything you're doing. I'm struggling
with something that many people struggle with, how to feel comfortable making small talk in different
professional situations. I've searched for shows on this and I cannot find anything. However,
many settings, social settings are causing me anxiety now. There are many times that I don't feel
comfortable and sometimes I need liquid courage. I, you know, so, okay, this person is in sales
and marketing and needs to be able to show up and it's a very important part of her job. So number one,
I have a chapter in my book, Confidence Creator is dedicated to this. Okay, it's all about networking and
how to be strategic and how to align yourself with people and how to have that conversation.
Listen, first of all, nobody wants to be at the cocktail party.
Nobody wants to be at the convention when the convention portion is done and you're at the
meet and greed or networking.
We all would rather be at the gym or be with our family or, you know, be doing what we want
to do.
However, this is a part of business.
It's a part of life.
And I lived it this weekend at Miss Alabama, right?
walking into that first meeting, I didn't know anyone there. Of course, there is an element of some
level of, okay, what are people going to think, or I don't know anyone, how am I going to speak to
people? You know, what we need to do is we really need to say, everyone's in the same boat,
no one's excited to be here, and the more I can show up as me, smile, introduce myself to people
and ask about them, the easier this is going to be on me. People love
people that are interested in them. People love people that ask about them, ask about their lives,
and knowing that everyone in there doesn't want to be there. Everyone in there is nervous on some
level. Nobody wants to be judged. Everyone feels a bit intimidated. Use that to your advantage, right?
So use that as a connection point. Open with a joke. Oh my gosh, are you just as excited as I am to be
at this cocktail party? Wow. I sure didn't want to be at home right now. You know, just instead of
letting that fear cripple you, let that fear connect you to other people. I'm always surprised by
whether I'm doing a book signing or at a speech, people are nervous to speak to me. When in reality,
I don't want to stand there by myself waiting around. I love when someone comes to talk to me,
because especially if they have something to talk to me about my book or what I'm doing or know
something about me, that is the nicest feeling in the world. And immediately I'm so interested in them.
So put that same thought process to work for you.
If you have a chance to study and research people before you go to the event, that's always extremely helpful because you can have a couple of targets that you know a lot about them.
You're going to go up and ask some specific questions.
Immediately the conversation will flow.
That will put you at ease.
But also make it a game.
Do not take your phone out.
Do not have a wingman that you're going to hide behind.
And do not hide at the bar.
You know, you need to keep moving.
and you just keep making eye contact with other people smiling and make it a game. It's a numbers game.
You know, I will speak to 10 people tonight before I leave this party. And if the worst thing is, you walk up to 10 different people, introduce yourself, give them a genuine compliment, which is always the best thing to do.
I did that when I was on the Steve Harvey show. I was really nervous. Candy from Atlanta Housewives is a bit intimidating if you don't know her.
And I thought, what's the way I could break the ice with her right now? We were standing backstage.
in total silence together.
And I just said, hey, I got to tell you, I love your flipping skirt.
It's the bomb.
And I was telling the truth.
She loved that, right?
So she said, oh, my gosh, let me tell you about it and started talking to me, but I didn't
know if I should wear it and whatnot.
So, you know, it's important to, it's very important to have honest conversations,
to give honest feedback and to give compliments whenever you can.
And if not, crack a joke because that always helps.
And know everybody is in that same.
boat you are. No one wants to be there. So why not do it together? Have fun in that moment. And if this isn't
enough for you, check out my book Confidence Creator. I've got an entire chapter with strategies and
tactics on how to approach events like this, how to find ways to connect with people, how to create
small talk. So it is not impossible. It just takes practice and work. And there are some great
strategies that are going to make you very, very good at it. So I'm so glad that you join me this
week. I appreciate you so much. We're over 500,000 downloads. We're going to
going for $1 million by the end of this year.
I so need your help to get there.
Please share the show with your friends.
Please send me messages.
And I love your reviews.
When you share your reviews with me, I will repost them in my Insta story.
Please tag me in your stories when you share the podcast.
And I will repost you and reshout you out.
I love your support.
I appreciate you.
And I hope you have a great week.
Big confidence going for big new things this week.
Come with me.
Let's go.
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