Creating Confidence with Heather Monahan - #336: The Confidence Tips You MISSED From My Masterclass With Heather!
Episode Date: July 5, 2023Go to https://heathermonahan.com/sales-confidence-masterclass/ to get on the waitlist for Heather’s next masterclass! In This Episode You Will Learn About: The best tips for getting through yo...ur Confidence Crush How I found my power when I was really low The action steps to build your self esteem every day Resources: Visit heathermonahan.com Overcome Your Villains is Available NOW! Order here: https://overcomeyourvillains.com If you haven't yet, get my first book Confidence Creator Go to 4Patriots.com and use code CONFIDENCE to get 10% off Go to stopboneonbone.com/confidence, stock up 55% OFF today on Native Path Collagen Visit Indeed.com/monahan to start hiring now Show Notes: Did you miss my masterclass last week? Don’t worry! Over these next few episodes, I will share all the best highlights from my exclusive three part masterclass. Today is all about CONFIDENCE. When I was fired, I had to find out what REAL confidence was without the titles, the paycheck, and the ego. And let me tell you, a job does NOT define you! The confidence you want is within reach and I will share with you all the simple and actionable steps you need to find it. Take these tips and start building your confidence every day! Learn more about your ad choices. Visit megaphone.fm/adchoices
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Hi and welcome back.
I'm so glad you're back here this week.
Okay, so I had a lot of questions about my new master class that I just brought to light
and I'll tell you, it was incredible.
It went so well.
It was over a two day period and every single person that attended the master class voted a 10 out of 10 on our survey after the event closed.
So super proud of my first master class,
continuing to move into the unknown,
test and try different things,
it's always gonna be the answer.
Done is better than perfect,
especially when you get 10 out of 10 on your reviews.
And listen, if you're not asking your clients for testimonials, start now.
There's nothing more powerful than hearing the feedback that your clients have for the
work that you do not only to help you to market your programs to other people moving forward,
but also to get feedback on, you know, where can we get better?
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So because I had so many questions,
I wanted to give you a little mashup today
insight into the three part master class,
which was confidence, personal branding and sales.
So today we're to be hitting you
a little bit of a mashup on confidence.
I hope that some of the tips and tricks
help support you to level up your confidence.
And for all of you that missed this masterclass,
check out the show notes below so that you can get on the
wait list for the next masterclass.
I will email you and make sure that you get invited.
And I've got something new coming up too. So make sure that you get invited and I've got something new coming up too.
So make sure that you get your name on these lists
so that you get updated on my email list of everything
that I'm launching, bringing to market,
and bringing to add value to you.
So here we go.
This is going to be a little insight into my first master class
around the topic of, you know it it confidence. If you like the show,
please share it, tag me, leave a review. It means the world to me. No one succeeds alone,
and that includes your girl. All right, here we go.
Confidence has really been the foundation for success in my life. And as I mentioned, I am not always
confident. I'm certainly always pushing myself to that next level
to uncertain moments.
And anytime I do that, my confidence dips,
which I'm super proud of.
I think that's amazing, right?
And if you're not rocking that and owning that,
I really encourage you too,
because the reality is, and people ask this a lot,
what's the difference between being confident
and being arrogant? The gap there is so tremendously wide.
Erigan people are the most insecure people there are, right? And I know that firsthand when
I was a lot younger, I was very arrogant. I attributed so much confidence to titles
and paychecks, and all these external things outside of me had nothing to do with
who I was inside. And I would try to be my loudest, most disruptive version of myself to
get attention so that people would feel intimidated so they would think I was confident. And I remember
what it felt like being that person, being that version of myself, cut to today, I'm very
comfortable in who I am. I don't apologize
for it. I own it. I make mistakes all the time. I own those. Right. I'm very comfortable
confident in who I am as a person now. And the disparity between those two versions of me
is so big. There is no chance that if you're building your confidence, you're being real
with yourself, you're being honest with yourself, that you're anywhere near being arrogant.
So please do not fear that.
And when you see really, really arrogant people, try to have a little empathy for them,
knowing that they are the most insecure of all that I know to be true.
Okay.
You know, one of my big confidence loss moments is when I was fired unexpectedly in corporate
America. And one of the things I found to be really, really helpful
that sounds so basic and simple that anyone can do,
that I promise you will deliver your results
is creating a 30 day action plan.
This was so life saving for me,
because when you feel like you lost everything
and you're just knocked down in a big way, it's hard to stand up and say, where am I going? What is my future look like? Because you don't
really know. So it was really, really helpful for me to literally take a piece of paper,
break it out, write out 30 days, and then take it one day by one day. And that's so helpful because
it can be very overwhelming when you're saying, like, what am I supposed to be doing with my life and where will I be in five and ten years?
That pressure feels massive and that's how I felt when I first got my confidence fresh.
But when I broke it down into these like day by day, one day at a time, I knew I could
make it through the next day and I knew that I might not have that next answer yet.
And this is where the 30 day plan became powerful for me.
I remember number one, we've got to set goals, guys,
and we've got to get specific.
The more specific we can be, the better.
Now, that doesn't mean that you have to have
the specific goal mapped out clearly right in this instant,
but you have to take action towards it.
So for me, I remember at first, I said,
I want to be a more confident version myself
with more clarity at day 30.
So that wasn't very clear, but that was the best
I could come up with when I was really low.
So I mapped that out.
The next thing I did was I started that 30 day journey
was taking, it's like,
if you want to lose weight over 30 days,
you weigh in on day one,
you weigh yourself daily, you set a goal,
and you need a plan to get there.
So I thought, I'm going to weigh in right now, where am I? And I'm like at a 0.0 on a confidence Richter scale.
Like I was wiped out, I had nothing and I fell down and lost. So I'm like, okay, logging in here
today that I'm at a zero, I'm not feeling really excited about anything super confused, not sure how to move forward. So then I remember, you know, again, action is important.
Intention, goal setting, action, like all these things need to be part of your daily plan that you're revisiting.
And so for me, I, my posted, I've just been fired.
If I've ever done anything to help you, I need to hear from you now.
I asked for help, right?
So asking for help was something really helpful.
And that sent me down a totally different road,
which ultimately landed me on the Elvis Durant show,
which is where he said to me,
spoke a truth and a conviction into me,
never underestimate the power of your words,
where he said to me,
obviously, how the you're writing a book.
So again, those things all didn't happen in one day.
They happened over a couple of months, period of time.
But taking the action of putting the post up
was that first step that start,
and I didn't know 30 days from them
that was gonna allow me to land on that show
or that I was gonna meet this person
or that idea of inspiration was gonna be spoken into me.
I didn't know any of those things,
but I knew I could take action and put the post up,
not knowing where that would go next.
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And you'll be hearing this before you know it.
This was a game changer for me around confidence.
And this is again, it's a cultural thing
that we've all been conditioned to do,
to apologize for everything.
I was right there apologizing my whole life for everything.
Somebody would bump into me.
I would apologize to them.
And I remember I figured it out at Barry's boot camp,
and people were bumping into me all the time,
and I spent so much time apologizing for it.
I want to give everybody here a 30-day challenge,
no more apologizing.
Instead, stop making it about you,
and start making it about everybody else.
So when you show up and you disrupt something,
thank everybody.
Thanks so much for your understanding. I was running late and I appreciate your patience.
You know, when we start thanking people, we make it about them, their consideration,
and being grateful for them. And it makes other people feel really good. So that's a great
challenge for everyone to implement. And while you're doing that simultaneously, you're making
people feel better about themselves, you start feeling better about yourself. Oh my gosh,
gravity is a superpower. So often people are over explaining things, right? Let me tell
you why this, this, and this. I don't care. Nobody has any patients anymore. We're all
getting messaging sent to us from nine million different places. Our phones are going,
the emails popping up.
Like there's so many things happening at one time.
The more condensed and concise we can be,
we don't need to over-explain ourselves.
We don't need to justify everything.
We can own who we are and what we're doing,
no explanation necessary.
And that is a power move around
elevating your confidence.
Shine your light to inspire others.
Quick story I'll never forget.
I was giving a talk years ago,
and I had never shared that I had grown up for.
I was afraid to do it fear again,
that big fear monster.
I was afraid to do it because I thought
people would look down on me and judge me
and not see me as powerful in business.
And I did it.
That day that I did it, my assistant
was in the back of the room, had my phone,
it was live streaming that speech to Facebook, unbeknownst to me. I would have never let her do that. She was trying to help push
you to a nice person. And what ended up happening was I got off the stage that day and there was hundreds of messages on my Facebook account,
which I thought would never happen. That's so weird. What's going on? I clicked on it only to see
Thank you so much for sharing that story. I grew up poor too
I never knew that I could get out of this situation like you did. Thank you for leading the way
Thank you for showing what's possible the amount of gratitude
I I thought I was gonna receive judgment
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actuality, I stepped into the fear it happened and I was living it, I got all these blessings back
from people for leading in a way that I had never anticipated. So, you know, the more we shine our
light and own who we really are, the more we shine a light on our own shame and own that,
the more we give permission to others to do the same.
So try to reverse the way that you see it
when that can be something that stops you.
Okay, accountability partners are critical
in building confidence, just like a weight loss partner
or a trainer, someone that you're working with,
I've got a three 30 day accountability email program
that I'll send everybody to link for.
You'll get an email every day
reminding you that you need to step into fear, reminding you that you need to raise the bar on your
goals. That big is not big enough, you know, just pushing you. And if you have someone that you trust
that knows your true champion in your life, ask that person, tap them to be your accountability partner.
One of my best friends was going through testing for cancer and it was going through a really tough time
and she called me and said, I need you to be my partner for the next couple of months so that every day
I know you're gonna hold me to task and make sure that I'm being positive and make sure I'm doing the right things.
And I was like, oh my, thank you for that honor of asking me. Like people want to be a part of helping other people.
So ask someone that you trust and let them give you that gift of holding you accountable to push yourself to achieve
your goals. Take others off the pedestal. I received a message from a Harvard professor
saying, Hey, come teach at Harvard. I thought it was a total scam because I'm like, I couldn't
get into Harvard. How would someone want me to be at Harvard? This is a joke, major imposter syndrome.
Here's what I learned.
We want to live in a world we want to.
We don't currently.
We want to live in a world where everyone's equal.
Right?
Where we're not judged for our color, our weight,
our financial, socio, economic class, our IQ, whatever,
our sexual prep, whatever.
Everyone is created equal and should be treated as such.
That's how I want my child's live, but that's how I want to live, but I'm not allowing that to happen.
If I'm going to put certain people on pedestals, and the minute I decided to look at it that way, like I'm part of the problem.
If I'm going to put Harvard on a pedestal, I'm part of the problem over here, creating that some people are better than others, right?
So take everybody off the pedestals, level them out.
I literally do it in my mind.
I watch that professor step off that pedestal,
and then I ask him a question.
I said, why would you want me to speak at Harvard?
And he explained how he saw me,
well, you're a single mother.
You approach sales as a woman, which is not something I have experienced with.
You've been in the business community recently.
I have been teaching for 20-something years.
I've been out of it.
You understand social media?
I don't understand that.
Once he broke down for me how he saw me, I was able to take his rose colored glasses
on and put them on myself and say, my gosh, he's beating me with me.
This guy Harvard needs me.
Right?
So I was able to see it completely different
once I saw it from his perspective.
So ask those other people, whoever it is
that you have on a pedestal, take them off that pedestal,
visit and see yourself do it.
And then when they're asking you for help with something,
ask them why you and start to put those rose colored glasses
on when you're looking in the mirror and recognize that within yourself.
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Another great way to keep confidence and build confidence is to keep promises that you make to yourself.
So like right now in this weekend, you're investing in yourself.
We are time.
Your resources by being here.
And that is a huge first step at showing how valuable and worthy you.
But the key really is about keeping that promise to yourself when we're off today,
this afternoon and like, how are you going to sit down and map out?
What are those next steps that you're taking?
How are you implementing those?
So keep those promises to yourself and know that every time that you do,
that's a moment you're creating more confidence in yourself and creating more
value for you and for your future.
Okay, these are some great ways to frame up situations to help you with building confidence.
Okay, when you're frustrated with someone with a situation, somebody's crossing your boundaries, you know, disrespecting you, not paying attention to you.
A nice way to approach that situation is say, I'm confused, the client did this to me actually.
This is interesting this week.
As I mentioned, I've been hacked,
and so a number of my clients were redirected
to a fraudulent account to send money
for speaking engagement deposits.
And so what, what am I clients sent me
to note the other day and said,
hey Heather, you know, what's going on, ABC and D?
And I said, still waiting to hear back from your accounting team, they need to reverse the funds to my account.
And then I'll get everything book.
Basically what I was saying is I'm not booking until I have the deposit.
She came back to me and said, I'm confused.
We have a signed contract.
We received an email.
Like it was handled very professionally and very well. Her point was,
she didn't like my answer, and she didn't need to start a fight. Instead, she approached by,
I'm confused. Right? That she needed some clarity here. And that's a really powerful way that is not
going to cause a fight with somebody else, but it's going to allow you to be heard clearly.
Another thing is say, help me, help me to understand. This is another great one when you're in difficult conversation.
I want you to understand. Help me to help you. Right? Again, trying to make the point that we're at
some point of impasse or some type of struggle. I think I might need some more information here. What did you mean by that? Tell me more.
Always, and this is sales 101,
the goal is to get the other person to empty their glass to you.
And you want the more information you can get, the better.
Because the more we're going to understand their pain points,
their potential objections,
what they're positioning in situation is, how they're thinking.
So tell me more is a great way to open that conversation up
and understand them even better.
Let me repeat back what I heard you say.
So often, we actually don't hear what somebody's saying.
We hear what they think they're saying.
Are we clear on this?
That's something that I love to say in corporate America.
That's not gonna work for me, right?
That's just a very simple statement,
letting people know where we stand.
Okay, so these are a couple of tools that have been super helpful for me, AI tools that I love.
Grammarly is game changing. Basically, what's going to happen? I don't, it's very little money
if there is a paid version. I don't remember, but there is a free version as well. Essentially,
here's what it is. It's going to, when you're typing, you put it as an overlay on your Chrome extension and your computer. And then anytime you're typing,
whether it be in a Word doc, in a comment on social media, or in an email, emails incredible,
it's going to correct and offer you different ways to say things in a brief or fashion,
more powerful and more confident, right? It's going to cut out excess words and it's going to offer you other ways to write things.
It is so helpful.
It's so intuitive.
It's so seamless.
And the thing that I really love about it is once a week, it's going to send you an overview
and rate and rank how you're doing with your emails versus other grammar-related users.
I'm competitive AF.
So just this piece alone I think is so exciting.
Do you think I like this down arrow
that my confidence was down this week?
No, I'm like, Heather, come on, get your confidence up, girl.
But I love to see those metrics, right?
So it's super helpful.
And it just lets you know how people are perceiving you
based upon how you're writing, which I find is an incredible tool.
It's been really, really helpful for me.
Again, this is just showing you more information.
There's so, and there's, there are different paid versions, but check it out.
It's going to help you a lot with what words you're using, word choices, and being brief or more powerful.
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All right, so things I know would be true.
Oh, I love this one.
Rejection is the ultimate redirection
and two personal branding and social media.
Social media gives you so much data,
which data is power.
It doesn't lie, it's so helpful.
Anytime I post rejection is redirection,
those posts go crazy.
People love hearing it.
Not only do I love hearing it because it's true,
but it's empowering, like no matter where you are.
And this is sales too.
If we're all in sales, which we are,
we're all gonna be rejected.
The thing is, we don't know so often
that rejection is allowing us to go down a different path,
which is the ultimate redirection.
I wouldn't be here with you today right now
if I hadn't been fired, quote unquote, rejected.
Right, that rejection was the ultimate blessing in my life.
Didn't know it at the time,
it took like a year and a half for me to figure that out,
but I will tell you this, that was the ultimate redirection.
And when we aren't doing the things that we need to,
aren't showing up in the way that we were meant to on this earth,
I truly believe the universe, God, however you want to see it,
is going to find ways to reject you,
to steer you to where you are meant to be. And yes, it may seem weird that all doors are closed,
or all accounts are hacked, or whatever is going on, and that's crazy. It's all leading you
somewhere, and we can't connect the dots looking forward. We can only connect them looking back.
So you just have to have that faith that you're going to keep showing up, is that best version yourself, keep, let the messages come. Like I always ask these
semi-messages, let me know which door should be closed and which one should be open for me
to show up as that best version of myself. And when you step into that unknown and have that faith,
it's a lot easier to handle that rejection, which we're all dealing with.
Okay, when you let go of what was, you open the door to what can be.
This is so powerful and so true.
If you're hanging on to something in your past,
and I just heard a sermon at my church two weeks ago
about this, when you're hanging on so much
to something in the past, so tightly,
you're not able to see what lies ahead of you.
Even though you think you are, you can't.
It's about letting go, acceptance, even though it's hard,
even though it's sad, even though it's scary,
we can use the example of my termination, letting go
of what was so that I could start stepping into what
could be that gap took months for me.
And the faster you can shorten that gap,
you can start stepping into that possibility.
And that's when you get true momentum and true excitement and confidence and great things
start coming together.
But you've got to let go first.
So figure out what is that one thing that you're holding onto in your past that you need
to let go of today and let go of it.
All right, another thing I know to be true, never take direction from someone who hasn't
been where you're going.
Oh my gosh, so good.
I'll never forget, as I mentioned earlier,
my family told me I couldn't write a book
and cut to I've written to.
Spoiler alert, I've written to.
Okay, so what the point is,
didn't mean they had ill will for me,
they just didn't think that was possible for me,
that was based on their limiting beliefs.
And another example of this in corporate America,
I remember seeing an opportunity in the company I work for for a job that hadn't been created.
And I remember saying, well, I'm going to go pitch them on this. And so many people said to me,
are you crazy? If they had wanted to do that, they would have done it. They're not going to say,
yes to you. And I remember thinking, well, maybe they say no to you, but they're not going to say no to me. I've got to try it. Like,
maybe I have an angle that you haven't seen before, right? It's always going to be different
through our lens, our experience and the way we communicate. You've got to like double down and
bet on you spoil or they did create that job. Yes, but still that was a company that fired me. So
way too much there. We'll get into more about that tomorrow around sales.
Okay. The minute you realize your own value, others will finally realize your value as well.
To that end, you know, so many people will be negotiating for an increase at work. But if you're not showing up as that confident versioning yourself,
which means you know what you're worth and you know that you deserve it. No one else is going to
offer it to you either and that means you've got to be willing to make those difficult decisions.
And when you really own it and are ready to, that's when you'll get those offers. As we talk
about being a beginner is such a gift. You see it so differently than other people make it about
helping others and your fear will dissipate. Own your mistakes. There's nothing to be embarrassed
about. Everybody makes them every single day.
And if you're not making mistakes, you're not growing.
So that's really sad.
Forgiveness is a gift that you give yourself.
This, I've been big into forgiveness in the last year
and it's been super helpful.
I forgave that lady that fired me.
She didn't ask me to.
We've never spoken, thankfully.
I haven't seen her.
I haven't run into her.
But I forgave her.
But really for myself, because why was I carrying around? I remember I used to Google her, I haven't run into her, but I forgave her, but really for myself,
because why was I carrying around?
I remember I used to Google her all the time
and I was pissed at her and I think like she's a jerk,
but that would just take my energy and power
and give it to her and I thought,
well, that's not helpful.
I rather give my energy and power to me
and put focus on good things
that I'm doing for today and tomorrow.
So forgiving others is such a great gift
that you give yourself.
And this is a great prayer.
And there's a lot, if you Google this,
it's called the whole upono prayer,
and originate in Hawaii, I guess.
And it's about self forgiveness for you,
not about forgiving somebody else,
it's about forgiving you.
And they're, what they did in Sean,
I don't know if you've seen this research,
but they brought this prayer, some doctor did, I don't know if you've seen this research, but they brought this prayer some doctor did
I don't know the particulars, but you'll find it on Google this doctor brought this prayer to a prison and
Completely transformed a prison because all these prisoners weren't forgiving themselves right like they're beating themselves on and so it's such
It's a super interesting case study in the power of self forgiveness.
And it's a very simple prayer.
This is the whole prayer right here.
I'm sorry, please forgive me.
Thank you, I love you.
And the whole key is saying it seven times a day.
And it's like, if you look at the research on this,
it's really powerful.
I've been doing it now for a year
and it's just like, it's a beautiful way to forgive yourself
and move forward.
And I just find it to be super positive.
No one succeeds alone. You don't stop and look around once in a while.
You can miss it.
I'm on this journey with me.
I hope you're enjoying this episode so far.
I'm Jennifer Cohen, host the top ranking business
and entrepreneur podcast, Habitson Hustle,
apart the YAP media network, the number one business
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