Creating Confidence with Heather Monahan - Being a Business Rockstar with Sara Happ Episode 38

Episode Date: January 21, 2020

The Lip Expert Sara Happ joins Heather to share her brilliant entrance into an untapped market and her experience growing an idea she believes in into a massive and successful company. See acast.com/p...rivacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

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Starting point is 00:00:00 When there's a penalty on the field, referees are there to sort it out. When there's an accident on the road, Sergeant Lindros, I'm glad you're okay. That's where USAA steps in. We help make the claims process easy, so drivers can get back on the road fast. Making the right calls, that's what we're made for. Membership eligibility and product restrictions apply in our subject to change.
Starting point is 00:00:24 USAA means United Services Automobile Association and its affiliates, San Antonio, Texas. Thank you for listening to this Podcast One production. Available on Apple Podcasts and Podcast One. Each week when you join me, firecast one, you are going to chase down our goals. We've come adversity and set you up for better tomorrow. After you're asleep, I'm on this journey with me. I am welcome back to creating confidence. I'm so grateful that you joined me yet again this week. So this is interesting.
Starting point is 00:01:01 I just got back from the West Coast and as soon as I got back to Miami, I had a text message from an old friend of mine in New York who had a great opportunity for a big interview for me and a couple of meetings he asked me to attend. And I just said yes, yes, and I'll figure it out. And I'll tell you, in business, this has definitely been one of the ways that I've been able to get ahead. No matter what city I go to, I really spend the extra time
Starting point is 00:01:32 spending time with people, not just going to the meeting and running back to my hotel or going running back to the gym. I always kind of immerse myself in the cities that I go to with those people because those relationships pay huge dividends like my friend Steve texting me and saying, Hey, I've got a big opportunity. You were the first person I thought of if you can get here, this is yours. And it was such a great reminder to me that when we invest in people, when we go to different cities, go to different places, they remember us and they show up for us. And that's a pretty exciting thing. And it just also reminds me, you never know what the
Starting point is 00:02:09 day holds ahead. I did not hesitate. I just said yes. And I'll figure it out. It reminded me of the Laura Gasner interview with her book Limitless where she texted me a day before and said, Hey, I can be in Miami in the morning. Do you want to come to a party with me on a yacht? And we do the show. And I said, yes. And she said, yes, let's just do it. And she said, we'll figure out the details later. And we did. So some of those best moments come when things are not prepared, but really just jumping into knowing that putting yourself in the space of good people and opportunity creates momentum which creates more opportunity which opens doors which you are opening. You know, it's about taking those chances and figuring out the details later. Thankfully, my ex-husband was willing to work out changing nights and make it happen so that my son was taking care of.
Starting point is 00:03:06 I will miss his basketball game tonight, which stinks, but you know, in the end, I explained to him, I let him know, uh, mom, he's got a big opportunity. And this is something really positive for all of us for my business. And I've got to go after it. And, and he's definitely seeing through the action steps I take with my work what it takes to get ahead, what it takes to build your own company, he's seen it since day one. So I got a phone call from a friend of mine, a good friend of mine who I worked with actually for a decade and he had gone for an opportunity for a big CEO position.
Starting point is 00:03:45 And he had just heard he didn't get it. And he was livid. He was highly emotional. And obviously there's no room for emotion in business. So when I talked to him on the phone, I said, hang on, you've got to calm down. First of all, I remember when I went for chief revenue officer, I had the job before it was ever
Starting point is 00:04:05 posted. Any poor person that interviewed for that job never had a shot. I already had it done. Typically it very high levels and companies when jobs of that the C-suite level are posted, it's just to follow the process that legally you need to go through, but they probably already have their selection 90% of the time. He said, no, that's not the case in this one. And he was so angry. And he finally said to me, I just, I can't get over this. I can't get beyond this. This was the job for me. There isn't another one. And what I explained to him and what I want to share with you is I get what that feels like because that's how I felt back to in almost two and a half years ago when I got fired after 14 years at the same company I was a cheap revenue officer I was
Starting point is 00:04:55 fired. I remember that day feeling what you know what next I've lost everything and I had no idea what laid ahead of me. But here's the the smartest thing that I did was I started seeing it as redirected not rejected. And I actually have a chapter in my book Confidence Creator about this. You know, once I started seeing it that way, I started opening my mind to the possibilities that could be in front of me. Now, the possibilities were massive, right? My book, my speaking career, the podcast you're listening to right now, my TED talk, you know, my course that came out,
Starting point is 00:05:33 I've had so many phenomenal opportunities that have appeared that I didn't know were coming. And it's because I was redirected, not rejected. I shared that with him. And he said, well, yeah, that's fine for you redirected, not rejected. I shared that with him and he said, well, yeah, that's fine for you, but not for me. And he just, he was so emotional. And listen, I get it. Sometimes it takes a little bit of time.
Starting point is 00:05:54 It definitely took me more than 24 hours to process things and feel hurt and feel emotion. But the more space that you give yourself away from that moment of pain and hurt hurt the more you can start seeing things clearly and when you can do that You can really start opening your mind to what amazing possibility could be ahead So please choose to see it as redirected not rejected I did finally get my friends attention when I said okay, I'm gonna have to bottom line you on this one You have two small children finally get my friends attention when I said, okay, I'm going to have to bottom line you on this one.
Starting point is 00:06:25 You have two small children. Think about the example you're setting. You are teaching them that when bad things happen to them that they didn't quote, unquote want, that's going to happen all the time, right, to all of us. It happens that they need to throw a pity party for themselves, get highly emotional and stay stuck in the past and stay stuck in what happened to them instead of thinking about being redirected down a new path. Besides the fact that these people didn't want you, you don't want to be with them.
Starting point is 00:06:53 That's another keynote. You want to be around people that want to work with you, that want to be with you, that pick you, that choose you, because then they're going to support you, collaborate with you, respect you. Those things aren't going to happen if they don't want to pick you to begin with, right? So that's a gift. Those are not your people. We're going to move on and find your people. So back to his kids, I said, you know, wouldn't you agree that a better approach would be to show them how they can handle things when negative things happen to them, when they don't get what they want, a better way to handle it, about redirecting and heading a different direction, being optimistic and hopeful about it,
Starting point is 00:07:29 and seeing what they can create. And I think that did end up getting his attention. And I heard from him the next day, he sent me a note, I'm listening to your podcast in the gym. So two things he's working out, which is, you know, when we move our body, we can change our mindset. And number two, he's listening to information that could impact him in a positive way, choices that we all have every day. So I thought that was so cool and I was so proud of him, so glad to hear it. So, you know, I'll tell you, I have gotten a few calls this week in a number of texts with different problems people are running into.
Starting point is 00:08:03 But before I get into the next one, I had to ask you a question. Do you own or rent your own home? Sure you do. And I bet it can be hard work. Yeah. You know what's easy? Bundling policies with Geico. Geico makes it easy to bundle your home owners or renters insurance along with your auto policy. It's a good thing too, because you already have so much to do around your home. Go to geico.com, get a quote and see how much you could save.
Starting point is 00:08:30 It's geico easy. Visit geico.com today, that's geico.com. Okay, so once you save that money for you, I wanted to share another story. Okay, another good friend of mine, someone who I've only known really for the past year and a half, explained to me about a year ago that he was unhappy at work. He felt he wasn't supported by the people he worked with.
Starting point is 00:08:52 He felt that he was slated because of his skin color, his choices. Basically being bullied, essentially, at work and treated differently because of who he was. Well, that's obviously not a good situation for anyone. And I had suggested to him, listen, I think that what you need to do is update your resume, start making some calls, let's take some action steps to get you out of here because if you're surrounded in an environment where that's tolerated, number one, that is BS and not acceptable.
Starting point is 00:09:23 But number two, you want to be with people that pick you. You want to work with people that lift you up, challenge you to grow, encourage you, and cheer you on, and it doesn't sound like that's happening. He agreed. Fast forward to now. I got a call from him this week, and he said, Heather, I've got some bad news.
Starting point is 00:09:40 I said, what is it? He said, things are getting worse at work. They're putting more work on my plate, treating me worse. Here's the thing. I should have left a year ago when I had this conversation with you. And what I said to him was, okay, so you didn't leave a year ago. There's no use beating ourselves up about that now. Here we are today.
Starting point is 00:09:56 When is the next best time to leave? And he said, I guess today. So that's the thing. So when we get that clarity, I should have done this a year ago, I should have gone the diet a year ago, I should have, you know, switched careers a year ago. For me, I look at my life and think I should have switched careers 10 years ago. So having that knowledge is helpful, because it helps us make better decisions today. Not to we can't use that
Starting point is 00:10:20 information to beat us up about yesterday, that's gone. But when we apply it to today, a great exercise to do is to say, okay, he didn't leave the job a year ago. What's the next best thing to do now? Leave now. Now, let's look forward a year. If in one year you haven't left, do you think you'll be happy with your decision?
Starting point is 00:10:39 No, we know that. So if you leave today, is it gonna be hard starting over and new? Is it scary? Is it, you the unknown yes? Yes, and yes? However, will we be happy? We took a chance on ourselves Roll the dice and tried something different if we're not happy where we are and the answer was yes So he is taking the action steps to update the resume have the conversations and get himself out of that Really negative situation which has gotten worse.
Starting point is 00:11:06 And I will tell you in any work situation, when you start seeing that downwards spiral where people aren't respecting you, aren't following up and communicating with you, you can feel it, you know what? I think everybody's been there at some point in time. That is a clear indicator that you need to have a direct conversation to see if it can be handled and resolved. And if you have that direct conversation and you're not seeing improvement, you're not seeing the follow-up, it may be that sign that, hmm, let me think about this. I don't feel so good coming to work anymore. I don't feel so good in this environment. I don't feel like I'm being chosen and supported.
Starting point is 00:11:41 I'd like to be somewhere where people pick me. So, you know, that all goes back to being our confident best selves, listening to our inner voice, journaling, taking time to think about what we're doing instead of just going through the motions. And that's really key. I did that for a very long time. I used to call it, I keep my head down and get my work done, which I was putting limitations
Starting point is 00:12:06 on my vision for business, my vision for my future, and my vision for myself. These days, my vision is so much bigger. When I, to the outside world, it could look like I've been rejected, I've been redirected to so much opportunity, and I'm able to breathe through challenges, keep myself calm and centered, knowing that I bet on me. And I'll tell you, when I interviewed Gary Vaynerchuk, he said the most powerful thing to me. It really impacted me.
Starting point is 00:12:34 He said, Heather, when you went to that woman's office and she fired you, that's a micro-negative moment, you know, a small, moment, a small headache, meaning you're walking in there, you know this isn't gonna be pretty. It hurts emotionally, you're sad, you know, a small, moment, a small headache, meaning you're walking in there, you know this isn't going to be pretty. It hurts emotionally, you're sad, you know, you're scared about what's next, but that's just for a moment. That's a quick moment. He said, macro, and I like this micro versus macro pivot macro, you're beyond capable talents in person macro, you're going
Starting point is 00:13:02 to be fine macro, you're going to lead your. Macro, you're going to lead your life to a better and new direction. So I really like applying that micro versus macro in any short moment, you know, for my friend that looks like he's going to go in and leave that job, not knowing where he's going. That's a micro headache, right? It's going to be a lot of activity, extra effort trying to find a new job, updating the resume, making calls, micro challenge versus that macro, new life, positivity, and opportunity that is out there for him that he's just gotta go find.
Starting point is 00:13:31 And it really starts with believing in yourself. So I totally appreciate Gary Vaynerchuk for giving me that insight. It was so, so good. So other great insight for you. If you don't know your numbers, you don't know your business. And that is what NetSuite Bioreical has set out to solve. Because most companies don't have a clear picture
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Starting point is 00:15:50 I had to make investments to myself. I needed to purchase software, equipment. I needed to, you know, I had to pay for photography for my brand investment. I had to hire people to do work for me on my website. I had to hire people for my YouTube channel. You know, I had to hire people to do work for me on my website. I had to hire people for my YouTube channel. You know, I had to invest in many different ways in presentations and decks and pitches that I was working on. And there was a lot of costs and I'm not
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Starting point is 00:17:30 M-O-N-A-H-A-N. Ooh we got you on that one today. Okay so I'm so excited for my trip to New York. I can't wait to tell you all about it next week and how everything went and I'm really excited for you to meet my guest this week. She's an amazing woman, business rock star, killing it. She's younger than me and her net worth is off the charts. And she's gonna really dig deep and share a lot of insight into her life, her success. And she's just got a great vibe.
Starting point is 00:18:01 You know those people that you meet, that you say, this is my kind of person, great energy, upbeat. That's exactly how Sarah made me feel. And I'm so excited for you to meet her. Please this week and today while you're out there working and going through life, be sure to check it and see what kind of energy
Starting point is 00:18:18 you're getting from people, because I have made very clear and decisive decisions on dropping people with negative energy, people that drain my energy, and instead choosing people like Sarah that really lift me up that I get excited to be around, and I hope you're doing the same. Pull tight, we're going to use that. It's the greatest time of the year in sports. NFL, college football, MLV, NBA, and NHL.
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Starting point is 00:19:13 You're online sportsbook experts. Okay, welcome back. I'm so excited to be with the woman with the best lips, the lip expert. Sarah, happy. Welcome to the show. Hi. I'm so happy to be here. You have the best lips. I have lip envy of you. Oh my god. I'm using your lip products. Oh, stop it. I swam. Legit when I found out that and I because swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I swear. I hope that is okay. Oh my gosh. And I told you the lip slip. No, the nighttime one. That's my favorite one. It's my favorite one too. And you're not supposed to have a favorite one, but I do. Yeah, that's the dream slip. That's mine. Yeah, same. It's so good. Same. So I want to get into some good things here and I appreciate you being willing to open up. And it's kind of cool because we just interviewed Ali Webb.
Starting point is 00:20:25 And I mentioned to you when I met you. And I had seen I was stalking you on Insta on your personal page. And I saw Ali was showing up. And I was like, oh my gosh, this is a little uncanny. They must be friends. So I mentioned to you when you're like, yeah, we're besties. Well, one of the reasons, well obviously Ali's like you has achieved tremendous success in business.
Starting point is 00:20:46 However, I also like the fact she was willing to show the juxtapose around challenges in personal life. Yeah, I love that word. First of all, it's a great word. But yeah, it's true. I've got a few big ones I can drop on you. juxtapose is great. No, you know, I think her and I are very good friends.
Starting point is 00:21:01 And I think one of the things that has brought us together in the last few years, even closer than we were, has been like our struggles, failures, divorce, co-parenting, anxiety, just stuff that we both have gone through that's just a product of life that so many people go through and you don't see that in a lore magazine or with Ali, you don't see that when you walk into a dry bar, but I think some of the most creative people who create the coolest stuff, or who do the coolest stuff have gotten there
Starting point is 00:21:33 with some fight in them. Major. Major failure. Major, dark time. Yes, I mean, people definitely, and it's kind of crazy to me, one of my darkest times of more than the last decade was getting fired two years ago.
Starting point is 00:21:48 And I'll tell you, I feel like I talk about it at Nazim. Yeah. But I posted about it yesterday and all these people on my Instagram are like, oh my gosh, I can't believe that happened to you. Yeah. And it's so funny that even though you feel like you're being so transparent as an entrepreneur
Starting point is 00:22:01 and showing these other sides, yeah, sometimes people just don't even notice it. No, or they just look at the pictures, and they don't read the caption. And you're like, oh my gosh, total fail. Yeah, no. Or they look at you, and they might see this podcast, and they might think that you have all the answers,
Starting point is 00:22:18 because you've always had all the answers. Like, no, you created this because you've had some stuff, and we're all looking for help in the answers. like no, you created this because you've had some stuff, you know, and like you're, we're all looking for, for help and the answers and yes, life is hard and it's what Glen and Doyle's one of my favorites. And I'm, she always calls life, Brutiful. It's brutal and beautiful. Oh, I like that. I like that. That's very cool. Yeah. All right. So tell us about your Brutiful start into launching this company. How did that even come to be? Yeah, so I wasn't fired, but I probably should have been from a company called ESPN. They do sports familiar. Yeah, and I started my career there after college at USC right here in LA.
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Starting point is 00:25:21 the special financing offer at NetSat.com slash monahan. Nextweat.com slash monahan to get the visibility and control you need to weather any storm. Nextweat.com slash monahan. And so I went, I went and I worked at ESPN and Connecticut and I felt so out of place. I felt like I couldn't be a girl. If you guys could see Heather right now, she's like beautiful blonde. Like I have messy bun getting it done today, but I didn't feel okay showing up at work
Starting point is 00:25:50 with like a blowout and lipstick and all the heat. Right, right. You know, and I always say I was like. Like the one guy that stuck out is different from everybody else. If you walk in there looking really glam. I did it. Yeah, so I really felt like I had to dump that down.
Starting point is 00:26:01 And this was, you know, 16 years ago. Sure. Sometimes they're changing, thankfully. So I really felt like I had to dumb that down and this was you know 16 years ago sometimes are changing thankfully But I say that I was inspired by how uninspired I was I'd go to work every day and be like god damn like these people love what they do I just do what I do you know, it was hard so you were reporting back then on sports I wasn't I don't know where that is everywhere and I I think that's great. But I'm not. I was on a report. I worked in marketing. But what I loved was beauty.
Starting point is 00:26:31 That's what I loved. And I loved girl magazines. I loved the lore. And in style. Yes, PN. I know. It's what I studied in college. I did study broadcast journalism.
Starting point is 00:26:39 So I thought that I wanted to be a journalist. But what were you doing that because people told you you should do that? I was doing it because it was a killer job. You get this job in 2001 from this gigantic company, and you take it. You don't pass that up and say, no, I really want to be a beauty writer.
Starting point is 00:26:56 So I took a great job, but I didn't love it. It was the right thing to do. I did it for three years. But what I loved at night was I would go home and I would like like dipty candles and have 15 different bath products in my bathtub and soak and read a lure. And that led to, and by the way, being like really depressed at my job, like going to work at a dinner being like, oh my god, I'll pull my hair back in a bun and I'll wear a fucking suit. Can I swear? We'll believe you, I don't want to. Okay, I'll wear a suit, you know, but that doesn't
Starting point is 00:27:24 actually feel like me. And so I did that, but I kept reading while I was taking these baths, beauty editors, right? Expoly at your lips with a washcloth or a toothbrush. And I was like, there is a scrub for every part of my body. How is there not a lip scrub? All I want is a scrub for my lips. The way when I get a mani-puddy, they scrub my hands and feet. They have face scrubs, body scrubs, like, you, all you just put out a scalp scrub. Like they are scrubs for everything. Even the marketplace.
Starting point is 00:27:50 Even though it seemed very simple and obvious. So obvious. There were none. Google returned no results 16 years ago. So I was like, I'm going to go to my kitchen. And if you asked my girls here, today they know nothing happens to my kitchen. They were over your ass. And I was like, you guys can make tea in the kitchen.
Starting point is 00:28:06 There is no food. So I went to my kitchen and I made the lip scrub in my kitchen with sugar and essential oils. And I began using it. I was obsessed with it because it chapped. I like cured chapped lips. It just, I had no more chapped lips and my lips looked like beautiful. And I was like, this is ridiculous. And I had no more chopped lips and my lips looked like beautiful and I was like,
Starting point is 00:28:25 this is ridiculous and I had it in Tupperware. It's still on our office today. It's like these six little lip scrubs in Tupperware and I brought it out to a few stores here in L.I. really tiny stores and Reese Witherspoon went into one of them, bless her heart and she bought everything they had and then she let us use her name in People magazine. So this was 2006 now and I hit in People magazine back then think like pre-social media right? Like pre-facebook. I hit in People magazine with Reese Witherspoon's picture, crashed my website. My tiny website that like only my mom and my sister's bought from, you know, like my little cute website. And so I had to walk into ESPN like that weekend until my boss like I did this has happened. And she goes, I was reading that people on the plane and I was like, there's another Sarah half out there and she's going to be rich. I was like,
Starting point is 00:29:21 I'm about that, but I'm her. So yeah, I left and I, were you scared? No, I was so fired up. I mean, I call it like a beautiful disaster. It was awful because I didn't realize it was gonna take off as big as it did, as fast as it did, but I wanted it to. Like I was gunning for it.
Starting point is 00:29:38 And I'd been doing a lot of like work behind the scenes, like finding a lab and no labs would work with me because I was like a girl and not a company and I had this idea and it didn't exist so no one wanted to make it and I was like, that's why we should make it. But no one really wanted to listen to that. They were like, well, we'll make you a lip gloss
Starting point is 00:29:58 and I'm like, yeah, I have 50 lip glosses. I'm good. How did you convince someone? You know what I did? I pulled the girl card and I told this guy who ran development in a lab. I said, okay, take it home to your wife, bring it to the soccer moms this weekend. Brilliant. And if they don't like it, don't call me back.
Starting point is 00:30:15 And he called me Monday and he was like Sarah. I have like 12 moms at soccer who all want this shit. So I have to figure out how to make it. And I was like, let's do this dance. And that was it. That was it. Oh my gosh, that was amazing. How did you start getting into stores and ending up on QVC? How did that work? Yeah. So that was a slow and steady thing. We started with Inibutiks. So think of like a tiny store the Brentwood Country Mart here in LA or a tiny store in downtown wherever you live, right? Like a female ombutique. And then those are still like our bread and butter today. I still love the Indies. Like there's one in my hometown that's just
Starting point is 00:30:53 beautiful. And you know, they're all usually they really are female owned and there's we love those stores. And then you know, we got into Nordstrom. I got into Nordstrom by kind of stalking the buyer in 2008 or 2009 or something and then Blue Mercury and just sending a ton of products. Sending in out of product and she was like, I love this product. But there's another lip scrub on the market right now. She's like, that I know Knock Do Off, that we carry. And I'm like, okay, take that into your boss's office.
Starting point is 00:31:21 And if she doesn't think our lip scrub is as good as what's on yourself that isn't out of our bars, then tell me no. So another larger brand, essentially imitated on some level, your product. And now you are getting bumped out because of that. Yeah, yeah. So this woman, CeeCee, she's still our buyer today, CeeCee King, shout out to her.
Starting point is 00:31:40 She's our buyer at Nordstrom in Seattle. Today, she brought it into her office, her boss's office. And she's like, listen, here's the original lip scrub. This is this girl named Sarah who won't stop you mailing me and Here's the one we carry. Tell me which one you like better and her boss was like done bring it in So that but persistence obviously was the key and your product being superior. I mean those two elements were necessary. Thank you. Yes. Yes. Our product really does work. But persistence, I mean, yeah, we still, I mean, so yeah, now we're on KVC. It's amazing. We're in Nordstrom. We're like all over the place. We're in Ulta, you know, which is bananas, but like we still have hurdles and we still get told
Starting point is 00:32:22 no where we lose out on stuff that's tough. it's not all winning. Right of course it's not all winning. Is it scary each time you go to push to get on QVC to launch a brand on QVC? No QVC is fun to me it feels like playtime. It doesn't ever feel like work. It just feels like well it three in the morning it feels like work for sure but but no I just I can't even believe that I get to get up in front of like millions of people and talk about this stuff that I love so much. It just feels like play time. That's amazing to me.
Starting point is 00:32:51 You know? But again, there are times we go on and we sell out and then there are times we go on and like we don't and then you're like, shoot! Is there pressure? Oh my gosh, I'm gonna lose my spot. I won't be able to come back yet. Yes! For sure.
Starting point is 00:33:04 Yes. Someone called it a, we were with a back. Yes, for sure. Yes, someone called it I am we were with a bunch of beauty people a few months ago and someone called it a a dogfight And I was like I don't think about it like that. I don't care about the competition I think there's room for everybody and I'm gonna get up there every time and sell as well as I can It's the same way approach all of our retail, right? Like we're gonna keep putting out the best product that we are all obsessed with That we love that our customers are asking for or that that we really want, because we know it doesn't exist. And me the best brand keep going. Not win, just keep going. So I'm so incredibly interested in how the process in which you went through to get on, because as I mentioned to you off
Starting point is 00:33:41 air, back a year and a half ago, after I got fired, Perry Ellis approached me. Yeah, yeah. And they wanted me to be a brand spokesperson for them. We met, they wanted me to take the brand and make it a live brand and go on to KVC HSN, whichever one, and really tell a story of the brand and empower women. Yeah.
Starting point is 00:33:59 So we went through all the meetings, all the work. It took, I mean, dealing with a billion dollar company, like that, they're very slow to move, As all large companies, you know, or their traditional companies are very slow to move. It took almost a year to build a deck. We got the deck done, went to the pitch, and they said, Heather, we love you, we get why you. This product line looks like another product. We already have on market, we're not going to knock an existing vendor off air to bring a new vendor on. So leave and come up with a new product or no. Oh my god. So that was a real feel for us. Then I interviewed Kim Gravel who's
Starting point is 00:34:30 on the TV. Yeah. And so after we interviewed she said, listen, you need to have your own line on KVC. Yeah. And I said, oh my gosh, let me tell you a story. She said, no, forget all that. Don't partner with someone else. Do your own line. Right. So then we were working on that. Then the holidays head and you know everything goes dark. And there's like all, I guess my point to this is, it's interesting when you're new into a space. Yeah. If you don't have a contact and people don't know you by name, it's not always easy. Even when you get contacts, so just say, okay, listen, don't worry, I'll sell this thing out and it'll be great. You know, it's hard to put those pieces together. So how did you put that together for you to get your products on there? Oh, yeah. First of all, you'd be great on KBC.
Starting point is 00:35:10 Like, would you like to go on for me? Because probably so better than I do. I really do. No, just any time. That would be great. So it is hard, but I think this is where I've learned this. You hire smarter and you hire people that are that no more than you do.
Starting point is 00:35:27 You hire hire, like hire hire up. So we brought on, actually Ali is pivotal to this story because she, a lot of people approach you and say like we can get you on QVC and. Oh yeah, there's, I've kind of happened to meet right, right? Right, right. And it's cause of small fee. Yeah. see and oh yeah there's I'm happy to meet right and my people yeah well got so gross but like so a lot of people have you know purchased for years and this this girl Sarah Schaefer she's our agent now and she had reached out to us and I had like my head of sales like vet her and Shannon who works
Starting point is 00:36:01 with me really liked her and I just had too much on my plate and I didn't get back to anybody and then Allie was repped by Sarah too, but I didn't know that so Allie was a QVC with Sarah and she's like, idiot, why don't you text my friend Sarah back? Like she's so good and she wants to bring on your brand and I was like, thanks babe. That was the endorsement though, that I needed was someone who I trusted and loved,
Starting point is 00:36:28 saying, no really this girl knows what she's doing. She's not bullshit. She's not like trying to sell you like a false bill of goods. Yeah. Once you've been burned or see the fun people are slimy and you can just tell and I completely concur with you on that, it is interesting to imagine how many missed opportunities there are for you or for me in business,
Starting point is 00:36:48 because we say, oh, that person can't be for real. That can't be real. I know, I think it's also just like, when you sit down with people, right, and you look them in the eye, and you meet them, you know. Yeah. And sometimes it's worth taking the risk, and sometimes it's just not, but no,
Starting point is 00:37:01 we have great representation there, and she fights a lot of fights for us, and ask for the moon and the sky and the stars and sometimes we get you know the moon you but you know I was reminded of that yesterday in the same meeting I was telling you about when the founder of Podcast One said to me we have 300 shows if you're not squeaking you're not gonna get and you need to be ringing that bell all the time. And it's funny, my whole past is based on sales and that's what I do. However, I'm new as a podcaster, so there's some element obviously within me that isn't
Starting point is 00:37:35 applying my regular aggressive nature because I'm feeling a little, oh well, I'm the new guy, I should probably peel back a little. You know what I'm saying? So it's interesting when you put yourself in a new arena, it's good that you had that expert to say, oh no, this is what we're gonna go for, and this is what we'll ask, because sometimes when we're left to our own decisions in a new environment,
Starting point is 00:37:53 you might think, well, I don't wanna piss anyone off yet. Right, I wanna stay friends, I wanna know my place, I wanna earn this free, I wanna earn it. Yeah, I wanna earn it, you know what? But here's the deal, Heather, you've earned it by just getting into the student to begin with. They don't give the studio. I mean, you guys were, for those of you listening, like, were at like the best studio in LA.
Starting point is 00:38:11 Like, you didn't get here because they like, did you a favor? You got here. So no fight for it. But it is interesting that occasionally you can forget, even though you know that all day long and the thick of things, you. In the moment where you're like, ah, maybe I should make a phone call. Ah, maybe I'll wait a couple more months, like a little more time under my belt.
Starting point is 00:38:29 Yeah. That's what was running through my head. And I think one of the things I've heard, you've probably heard this too, like don't let perfect be the enemy of good. So you might, your best day, or your worst day is probably some people's best day. So like if you feel like, oh, I just need to get
Starting point is 00:38:44 a little bit better at this. And then I'm going to push hard for the time where I'm going to push this hard for what I actually want. You're probably already there because you're probably really hard on yourself. Totally. No, I think that's such a great observation. And the bottom line is just keep pushing. Push, keep a squeaking. And you've got to keep working. You said you asked for the sun, the moon, and the stars. And then you end up getting asked for more than you need or want always because I think everything is like life is a negotiation. It's so true. Everything.
Starting point is 00:39:12 How did your work, how was it affected by this time when you were going through the divorce and dealing with this anxiety? How did that impact everything for you? Woo! Not well. But here's what it did. So yeah, so like anxiety has been a part of my life for a really long time and I think some of the most
Starting point is 00:39:29 talented and creative people that I know have struggled with that as well. I think mental illness is something I would just like to really destigmatize. It's not, it doesn't mean you're broken. It means that you're, it's not different than I'm like a broken leg. You know that you're fixing her. It's an ailment. It's an yes, it's part of like time like a broken leg, you know, that you're fixing her. It's an ailment. Yes, it's part of like the human condition, right? So that was a really big part of my life. And but I also think it fueled me to be like a really good entrepreneur, because I just
Starting point is 00:39:54 worked really, really, really hard, you know, because I was afraid of like failing and I was afraid of like a lot of stuff. And then during my divorce, my divorce attorney is actually Laura Wasser, who is, I mean, she had a show date. Yeah, yeah, she did. She's the greatest and she looked me in the eye one day and she was like, forget all the money, forget everything. She's like, let's just get this done and you take your company and you go to work.
Starting point is 00:40:22 And I was like, Laura, I don't want to go to work right now. And she's like, I don't care, go to the office. That's what you you go to work. And I was like, Laura, I don't want to go to work right now. And she's like, I don't care, go to the office. That's what you're going to do. And you're going to build this company. And you're going to build it as big as you want and bigger. And you're going to build it for you and for your daughter. Forget everything else.
Starting point is 00:40:36 And she's not messing around. And she knew me, inside and out, she knew every single area of my life at that point. And it was a year-long divorce. And obviously you don't hire Laura if things are peachy. You know what I mean? Things are going well, you don't hire Laura. But you know I did and she really, that top having her tell me that rather than you know
Starting point is 00:41:00 we're gonna fight the fight and you're gonna take him for his money. She also told me she gave me the best advice. She was like, from now on, she's like, you are gonna be friends with him. She's like, I know this guy. Like, you're gonna be friends with him again, and you're gonna love him and you're gonna be Julia's parents.
Starting point is 00:41:15 All the matters right now is that you're Julia's parents. So you need to get over yourself and go to all the therapy and you need to figure out how to be Julia's parents. That was great advice. Yes, man. Like that girl, she's part lawyer, part therapist, you know. And so I'm sure I would hope most lawyers are though.
Starting point is 00:41:31 I would hope so too. I don't know. I think a lot of people drag it out. But she, you know, there's money to be made. But that's her. She wrote a book. She wrote a book. A great book.
Starting point is 00:41:40 If you're going through a divorce, read Laura's book. It's called, it doesn't have to be that way. That's her book. Read it. It's so good because her whole thing is like, divorce can be gnarly, it can be terrible. Here's what you need to do at the end of the day. It's great. And she has a lot of advice on parenting because she is a parent of two little boys. So you took her advice and I just tried to wrap up the divorce as quickly as you could so you could get back to work. Yeah, yeah. And I made, I took, I was just telling the girls, I took Julia's dad who I love today.
Starting point is 00:42:10 If you go on my personal Instagram page, he is there. I love him. Like, he's my family. It took a good couple of years to get there, but he is and he's a great dad. But I took in the divorce, I took his shares of the company and gave them to Julia. And so my little girl who's six is my second largest shareholder. That is wild. Which is great. It's so great.
Starting point is 00:42:32 And like, you know, it's funny now, but, you know, it's like, that's what we're building. I'm building this for her, you know, and she comes to our office and she comes to work events and she feels very involved. But it is nice that it's a loving relationship and it's also nice for people to know it wasn't always that way that emotions can change especially with time during divorce. Yeah. It can be massive change. Yes and I didn't believe Laura when she said it and she's like Sarah I've been doing this my entire career. Do you really think I'm lying to you or do you think I would tell you this if it wasn't true?
Starting point is 00:43:06 And I couldn't get my head around it, but you can go through like an emotional trauma. And if someone wanted to told me today, the way I would feel about him, now I wouldn't have believed them. It really wouldn't have. It didn't seem possible. Mm-mm-mm. But it is.
Starting point is 00:43:22 And like you can get over extraordinary hurt. And he hurt me and I hurt him. And it wasn't pretty. If it was pretty, we'd still be married. Or if it was sixable, we'd still be married. It wasn't. But I think it allowed both of us to like truly become our best selves. I don't know that I would be where I am today professionally or mentally. If we had stayed married. And I don't know if he would be how awesome he is today if we had stayed married. I don't think we really brought out the best
Starting point is 00:43:50 in each other. Just because you love someone doesn't mean that that's the right person for you. Yes, like love actually doesn't conquer all unless you're talking about your girlfriends. That comes from really angry with you. And even some kind of girlfriend. Yeah, jealous girlfriends that really love you,
Starting point is 00:44:05 but they try to bring you down. And they don't mean bad, they're just jealous. That can be too. And friend breakups are real. Breakups are okay. It's okay. You can have an adult break up. They happen all the time.
Starting point is 00:44:15 They need to happen. They do. You got it. Like your people have to spark joy. It's, oh my gosh, Rekondo, I love that. Love it. Yes. I mean, apply her strategy.
Starting point is 00:44:24 Yes, to life. Spark joy, I love that love it. Yes. I mean apply her strategy. Yes to life Spark joy apply that strategy to life right and people are not not sparking joy in your life It's time to move on yeah, or or they might you might go through real trauma with people you love, but they're doing the work Right, they're doing work to change and they they're breaking your heart with you and you're watching them be heartbroken That's okay as long as they want to get to another side, you know. And for you how you did the work, you did therapy, meditation, yoga. Yeah. Yeah, we had a really big work day today and I dropped stuff in the middle of the day
Starting point is 00:44:56 and I just went into the yoga for an hour and that helps me a lot. It's not a physical thing for me. It's very, very mental. So for me, I also take, if you follow my Instagram, if you go on Sarah out for herself, you're going to see a lot of bubble bath content because I take two bubble baths a day. Even if it's just like four minutes, like I have a little girl, like we go to school, drop off, you know, 7.45 in the morning, but I will take like a five minute bubble bath in the morning and then I'll take like 7.45 in the morning, but I will take like a 5 minute bubble bath in the morning and then I'll take like a 5 minute bubble bath at night or a 2 hour long bubble bath at night if
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Starting point is 00:47:51 electric vehicles, as well as strategies aimed to potentially generate income, and much more. To discover how you can add ETFs to your portfolio, visit globalxetfs.com. What does a 5 minute bubble bath does to the point? What does a 5 minute bubble bath does to the point? What does a 5 minute bubble bath does to the point? What does a 5 minute bubble bath does to the point? What does a five minute bubble bath does to the floor? What does it look like? Yeah, it's like, it's my reset. I think it's maybe some people just like meditate for five minutes at their work or they just, I mean, I know moms that shut themselves in the bathroom for five minutes.
Starting point is 00:48:15 Just to escape children. Yeah, I heard that too. You're right. Yeah, it's like whatever your reset is for me, that's like my reset. And I really do say it makes me a kinder person. And you can feel the difference. The minute the minute I get into the bathtub, that's like my reset. And I really do say it makes me a kinder person. It's the feel the difference. It the minute the minute I get into the bathtub,
Starting point is 00:48:28 it's like, it's so mental, it all just like soaks away. For real, I just like wash whatever it is off of me. That's so interesting for me. I would never in my life think to do, take a bubble bath ever. No one does, and it seems really indulgent, or it seems like I'd be, you know, people are like, I'd be so bored in the bath.
Starting point is 00:48:44 And I'm like, you'd be surprised. Like that's also where all my good ideas for our company come So I'm like I always tell people like if I haven't taken up all of that like I probably suck at work that day We have no new products. We have no new product. I don't even I am I don't know I'm nothing creative to add to this conversation if I haven't taken about that's truly It's it's where my first idea for the lip scrub came and it's today Still where my best ideas come from I just sit there and think about it is That for me that was always running and you know like you have everybody has a different space I feel like that you can get into that you remember hey
Starting point is 00:49:16 I have really good ideas when I do this yes and the other thing for me is sleep if I'm not sleep if I'm sleep deprived I'm not having good ideas. Oh, man I just read this book called Why We Sleep. And I think there is like also being a mom, tell me if you agree. I feel like there's stigma around sleep. Like it's cool to not sleep if you're a mom. I disagree. So I was telling one of my friends about this and he was like, please read this book called Why We Sleep. And it talks about your brain and how bad everyone's brain needs sleep. Like it's just biological. So like, nap with your child. Sleep if you're a new mom's sleep, if you don't have children, I don't care. Let yourself sleep and don't feel guilty about it. And don't be here, or I'll be like, I only sleep four hours a night and I'm dope.
Starting point is 00:49:59 Right, no, it's the best version that you're going to get of yourself. I agree. And it's only now, it's only within the last year or so, where I've been able to not feel bad about protecting my sleep. It's so crazy that as human beings, we feel bad about doing something good for ourselves. Right, I don't know where that came from. I think it's very American to be like, we work forever, and we're so proud of it.
Starting point is 00:50:20 We're so proud of it. In Europe, they take three months off, or they're done at work at three. What are, like, what are we doing, you know? Our culture is definitely not in line with that. It's a little bit different. So tell me what is the future for you, your future for your business. I am so excited right now. We get to pretty much solve every lip problem you've ever thought of or haven't even identified what you have. Like, like, we're out to solve every lip problem. And the stuff that we have out right now are lip scrubs, our lips lips, our oil, like, our balls, all these things that we have out on our website right now, like, our night cream for your lips, like, they heal your lips, they repair your lips. They, like, I can
Starting point is 00:51:02 look anybody in the eye when I go on KVC or when I go to Nordstrom and I can tell anyone like I can tell millions of people like I can solve the problem of chat lips. You don't ever have to have chat lips again if you do like two steps in our entire line and what we get to do now is just roll out. We had a meeting the other day in the office where we decided what we were rolling out this year. And like, we don't even have room. We don't have enough months in the year to put out all the stuff that we have done. So like, we get to fill holes in the market still. We get to put out stuff that if you Google it for lips, it doesn't exist, which is really exciting. Because it seems like there's a product for everything. Like, you're like, what's missing in the lip market? The answer is a lot. I tell people I'm like if you think about it if you think about an office
Starting point is 00:51:48 We're all anyone does is think about lips that is literally all that's talked about in our office other than life and you know our period and our animals and our children You know and politics If you think about a company that's focused on one thing in doing it perfectly or an hour chemist or only focused on one thing and doing it perfectly, you're going to put out really good stuff. So we focus on one thing, lips, and doing that perfectly. And you never thought to diversify it. So interesting to me. Um, no, no, people ask that all the time, but my answer is I know what's broken in the lip market. I also know what doesn't exist. Like, I put in my 10,000 hours like pretty early on in terms of like this space. I know this space.
Starting point is 00:52:33 I'm not going to put out like a face exfoliant because I use touch-up cleans and greens. I'm not going to put out like a hand scrub because I already have one. Like, I use Josie Marin. a hand scrub because I already have one. I use Josie Marin. Stuff is already out there. There are beautiful body lotions and creams and ways to hydrate your body. The lips are just a neglected market, even though there are bazillion products out there. A lot of stuff doesn't work and it's not effective. So we're out to fix that. Oh my gosh, I'm so excited for you. I'm so excited to be a woman that led a business that started with an idea and that you brought it to this scale. It's really exciting to see. Thank you. Well, it takes a village and there are tons of women behind me and men. We play with everyone and
Starting point is 00:53:16 now there are, which is incredible. But yeah, it's a completely a dream come true. Not that it's always easy every day isn't like unicorns and rainbows. We have colossal fails or things that make my stomach drop. But, you know, we focus on the, I think in our office, I think we're pretty positive and we all focus on the winds. What'd you guys say so? Yeah.
Starting point is 00:53:38 Yeah. So we're gonna find you. They're gonna wanna know what products to get, how can we get a hold of you? Okay, so our bestse seller is the lip scrub. That's at SarahHap.com. Everything lives on SarahHap.com. That's where you're going to find every answer to every lip question you could ever think
Starting point is 00:53:52 of. We also don't, I think we usually have everything in stock even if other people are sold out. I'm getting sure to take care of our site for some to not be saying sometimes we sell out. I'm getting sure to take care of our site for some to not be seeing sometimes we sell it. So, SarahHap.com. And then, I'm a big lover of QVC. Like, people think you have to be a member
Starting point is 00:54:11 or something to shop the site. They have incredible beauty. You can get dry bar there. You can get tauta. You can get Josie Marin. All my favorite beauty brands are there. Ulta is a big deal. You can get our stuff there.
Starting point is 00:54:23 We do exclusives for them. And we have good as SarahHap. We do exclusives for them and We have good ass air. We're all one Amazon. So yeah, you can find us. Yes, that's how exactly how I found you And I think it's important especially with winter upon us and people that don't want to get lip injections And don't want to go to dermatologists and they're free to doing something more serious Yeah, it is and I think People everyone has some issue with their lips like people are like oh my lips are dry. I've yet to meet anyone who's like oh I think my lips are
Starting point is 00:54:49 perfect and I've never struggled. No. So if you do nothing else if you use the lips scrub and you use our lips lip or our dream slip you're not going to have chat lips. So that I can promise you and then if you read our ingredients like they're serious and they will actually plump your lips They will actually build college and over time like we do like our chemistry is serious now What I started with in my kitchen is not what we have today, so yeah, it's pretty cool. It's so cool So I will be cheering you on on the side. Thanks girl and thank you so much for coming out today Thanks girl. Thanks for having me. It's just fun. All right. Hayntag will be right back Thanks, Carol. Thanks for having me. This is fun. All right, Haintey will be right back.
Starting point is 00:55:27 Welcome back. I'm so glad you got a chance to meet Sarah and hear about her challenges, her success, and hopefully inspires you to go for more. One of the things when she walked out, she said to me, Heather, I, when I got to QVC, which is such a huge deal, it's such an amazing platform to drive revenue for anyone who's got products to sell, she was a rookie and she said, I was intimidated, however, I had this agent that knew the business
Starting point is 00:55:56 and knew to ask for the sun, the moon, and the stars because everybody else was asking for it and now I was going to too. And that's exactly right. We need to ask for the sun, the moon, the stars for us. Sometimes it may fall short, but at least we give it a shot. And I love that I loved her confidence. I love that she went in as a rookie and still was swinging for the fences.
Starting point is 00:56:15 And that's exactly what I'm doing. And I hope you're doing too. Okay. So as you know, I love answering your questions. Well, on my flight to LA last week, be on a flight that long can be brutal. So, one of the things I've been doing is, and I'm going to do it again today, on my flight to New York,
Starting point is 00:56:32 is I go to my InstaStory and I do a question opportunity where I post, I'm on a flight, I'll answer anything. And so, I was answering a lot of questions around when people struggle with confidence and what they can do. And I wanted to share some of that feedback with you. So I actually, this question was, when do you struggle the most with your confidence? And someone said work events. And I said, just remember that you got the job and you got that invite because you deserve
Starting point is 00:56:58 and warrant to be there. If they didn't think you would add value, you wouldn't have been invited. Now, just show up as you. You know, that's really taking the pressure off, and it's really simple. But I think sometimes we forget we weren't that seat in the meeting. I hear a lot of times people say, I don't want to speak up at work events. I don't want to speak up in a meeting. You are occupying a seat.
Starting point is 00:57:20 You need to warrant that seat. You've been invited because they want to hear your opinion. That's on you. Just be you. Take the pressure off. I remember days early on when I was very young in meetings, I would stay quiet because I was scared people would think my idea was dumb or stupid or maybe I'm not smart enough. We all have our own weird things in our head that we, you know, story that we might be telling
Starting point is 00:57:45 ourselves. But eventually I, I practiced and I got myself ready to contribute. I would give myself a challenge. One idea meeting. I'd start with that and I'd raise my hand and I didn't die. I lived through it and you know, then one day actually someone said, great idea. And then from there I've started building momentum and raising my hand a couple of times of meeting and then through multiple times And then whenever I felt like it and that's really where you want to get but it all starts with raising your hand that first time When do you struggle most with your confidence when opportunities you pursue don't meet your expectations? This is interesting to me. I simply think that's a redirect, which means it's time to pursue something bigger.
Starting point is 00:58:26 Something bigger for you. Just keep going towards your vision and your goals. Expectations that we have, you know, where are those being set from? I'm not sure exactly, but if you're not happy with it, or if you feel like things aren't as good as you want, that's on you to take action and go after something else. That's a pivot moment to say, okay, this wasn't big enough. This isn't doing it.
Starting point is 00:58:53 Okay, you know, what's that next thing? Okay, another person writes in, I feel, or struggle with my confidence most when I am alone. And so to that person, I say, oh my gosh, meditate, exercise. Sit down and do breathing exercises, journal, work on your affirmations, work on your inner voice. There's so much you can do for you when you're alone. And that's a great growth opportunity. I remember the idea of sitting at home alone and staying in used to be crazy to me. I would never do that. And it's probably because I was scared to just sit with my own thoughts. And I know it's really helped me as an adult, as a
Starting point is 00:59:31 mother. And probably in business as well, the more I can just sit and be at peace not having to be going all the time, which that can be hard if you're a type A over a cheever. So it is good to practice some things that make you feel uncomfortable So if that does and it definitely did for me for a while It's good to step into it. That's you know anytime we step into fear or comfort those are growth moments Oh, this is a good one and when do you struggle most with your confidence when I don't have money? Oh ho holla to that one. Revenue solves all problems. This is, I've focused my life on this. Focus on what you can create, sell, a new service,
Starting point is 01:00:10 or a way to upsell your existing offerings, or a way to reach more targets. Now get moving, right? So there's so many opportunities there. It's like when I went to work for myself, initially the first step I wanted to take, I said I need a product to sell, and that first step I wanted to take, I said, I need a product to sell, and that's why I wrote my book, Confidence Creator.
Starting point is 01:00:28 So once I had that product up and running, it was all about promoting that product. How can I increase the audience and the opportunities to convert this book into sales, into revenue? And that led me to my speaking career. I didn't know that was gonna happen. So that was a new revenue stream and new business. So additional revenue. So then I would look at those two revenue streams and say,
Starting point is 01:00:48 where is my time best spent on a $15,000 speaking engagement or selling my $20 book? I think my time is better spent on a $15,000 speaking engagement. So then I pivoted slightly. I'm constantly re-evaluating my business model, constantly re-evaluating how can I be more efficient with and effective with my time, how can I drive more revenue and bring more value to my audience, and it's really important to continue to take looks at your business model, at the value you have, and how can you expand it, reach more people, offer more products and or upsell and create better products. So definitely pick your head up to take a look at how you could improve, innovate or create
Starting point is 01:01:29 that version 2.0 of your business. This is a good one. I'm a golf pro, so if I'm not at my best, it's my thoughts that really affect me and I know I can change it. And I respond to this person because I have worked with people in sports. The biggest difference in an all-star in the NBA versus a regular player is how they see themselves. Our thoughts are the easiest thing to change.
Starting point is 01:01:52 Swipe up from my five-step strategy. Where I'm leading that person is the five-step strategy is my TEDx talk. If you haven't seen it yet, it's 10 minutes, and I walk you through exactly how I created confidence through my very innovative five step process and how you can see it's very cool just go to YouTube type in Heather Monahan TEDx. Oh gosh this is a great one. When do you struggle most with your confidence? When my boss is treating me terribly. Well I have been there I've got you on this one. It's time to take action and leave. Your confidence will skyrocket.
Starting point is 01:02:27 I always go back to that day that woman thought she fired me. I actually had fired my villain, and I will tell you, my confidence took off. It was unbelievable. When you are surrounded by negative people, trying to hold you down or hold you back, and you decide to pull the trigger and get rid of them. You literally take off. So get ready to take off work on your confidence, cut those negative people out of your life, especially a boss that's treating you badly.
Starting point is 01:02:56 No, thank you. Not this decade, not in this life. Okay. When I get so I start getting focused on results and get too much in my head. Well, I like my answer for this one. When you focus on helping others, you get out of your head. This goes back to a lot of people say, I have a hard time promoting myself. When you make things about helping other people, instead of focusing so much on you, these things are much easier to take on. So make it about serving others, make it about helping others. And I'll tell you, when I got involved in charity work, gosh, it's been probably, I don't know, 14, 15 years ago, I really got involved. I got involved city or charity. I joined the board. My life opened up and changed for the better. A lot of great opportunities came to me. That was when I started speaking on very different stages, you know, years ago, and it really started to teach me about something that was
Starting point is 01:03:50 going to add value to my future, even though I didn't realize it yet. So if there's any way you can serve and help others, you don't have to join a charity or be on a board. I'm just giving you the background on what I did. But, you know, any way that you can help others make something about helping others, serving others, and investing in others, it's a way for you to break through some of your own personal holdbacks. And it might also open your eyes to some really amazing things about yourself that you haven't seen yet. Okay, this is good.
Starting point is 01:04:20 I struggle with my confidence when I say the wrong thing all the time. This stem from a bad relationship. So I said, congratulations, you got out of the bad relationship. It's time to rewrite that inner talk, swipe up for my strategy, and again, I'm sending them to my TEDx talk. So, you know, I'd love it if you join in on my Insta story. I will, today, I will be again, on a plane, and answering your questions.
Starting point is 01:04:47 But what I want you to know is that so many people struggle with confidence. In fact, I don't know anyone who doesn't, right? It's just, it's not talked about often. But anytime we put ourselves in a new situation, we're gonna struggle a little bit. I'm going into an unknown situation in New York right now. Luckily, my great friend gave me these opportunities, but I don't really know what I'm walking into. I just know that showing up is the answer, right? And I know
Starting point is 01:05:14 taking action is the answer. Going bigger is the answer and showing up as me. And I've only learned these things, you know, 45 years old now. I've really only learned these things in the past couple years. So trying to share some knowledge with you so that you can apply it to your life. Do you remember when you started your small business? Oh, I remember when I started mine. It was no small feat. Absolutely not. It took a lot of late nights, early mornings, and the occasional all-nighter. Yep, yep, yep. Bottom line, you've been insanely busy ever since. Why not make things easier on you? Well, our friends at FreshBooks have a solution.
Starting point is 01:05:51 FreshBooks Envoicing and Accounting Software is designed specifically for small business owners. It's simple and intuitive, and keeps you way more organized than a dusty shoebox filled with crumpled up receipts. Create and send professional looking invoices in 30 seconds and then get them paid two times faster with automated online payments. File expenses even quicker
Starting point is 01:06:13 and keep them perfectly organized for tax time. That sounds like a great idea. And the best part, fresh books grows alongside your business. So you'll always have the tools you need when you need them without ever having to learn the ins and outs of accounting. I love this. Join the 24 million people who've used
Starting point is 01:06:30 FreshBooks, try it for free for 30 days, no catch, and no credit card required. Go to FreshBooks.com, slash confidence, and enter creating confidence in the, how did you hear about us section to get started? So get started, it's 2020 people, it's time for some changes, and we need to make some positive changes
Starting point is 01:06:50 to improve our year, improve this decade. I keep thinking about that image that we all have from the beginning of last decade till the end of 19. How far we've come, I did something on my Instagram showing, my speaking in 2010 versus 2019. Holy cow seismic difference. I'm so proud of the growth that I had as a speaker. And it's so cool to use a decade as that barometer to kind of measure our growth. So now starting off, here we are, like day one, it's January 2020. Can you imagine the growth that we're going to have from today till 2029? I cannot imagine. And let's try to manage the wrinkles. That's really the other thing that just popped into my head. Oh my gosh, I seriously
Starting point is 01:07:38 have issues. Okay, from Annie, the creators of Cold Case Files, comes your next true crime podcast obsessions, PD stories every week, law enforcement professionals join host Tom Morris Jr. from America's most wanted and live PD to share their experiences, insights, and perspective on policing. You are not going to want to miss this show. Be sure to subscribe on podcast one,
Starting point is 01:08:03 Apple Podcast, and many other podcast apps so you can get the new episodes every week. Oh my gosh there's so many amazing shows out there. PD stories now. So check it out. Thank you so much for being here with me this week. I am so looking forward to this trip. I can't wait to share with you what happened next week. I know for one thing saying yes is the right answer when you feel it in your bones, when you feel excited and I'm feeling really excited about this trip.
Starting point is 01:08:31 So I'm hoping you've got big things that you're saying yes to this week. I'm hoping you're taking action to move your business forward and to create that improved version of yourself, which I'm chasing down every day. Can't wait to see you next week. And please, when you share the podcast on social media, I will always repost it.
Starting point is 01:08:49 And when you send me a DM screenshot of your review on Apple podcast, I will buy you my $299 confidence video course as a big thank you. It helps so, so much. Until next week, keep creating confidence. [♪ OUTRO MUSIC PLAYING [♪ This episode is brought to you by the YAP Media Podcast Network. I'm Holla Taha, CEO of the award-winning digital media empire YAP Media, and host of YAP Young and Profiting
Starting point is 01:09:22 Podcast, a number one entrepreneurship and self-improvement podcast where you can listen, learn, and profit. On Young & Profiting Podcast, I interview the brightest minds in the world and I turn their wisdom into actionable advice that you can use in your daily life. Each week we dive into a new topic like the Art of Side Hustles, how to level up your influence and persuasion and goal setting. I interview A-list guests on Young & Profiting.
Starting point is 01:09:44 I've got the best guest. Like the world's number one negotiation expert, Chris Voss, Shark, Damon John, serial entrepreneurs, Alex and Laila Hermosi, and even movie stars like Matthew McConaughey. There's absolutely no fluff on my podcast. And that's on purpose. Every episode is jam packed with advice
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Starting point is 01:10:25 So join podcast royalty and subscribe to Young and Profiting Podcast. Or yeah, like it's often called by my app fam on Apple Spotify, Cast Box, or wherever you listen to your podcast. Mornings are coming on strong with dark and bold from community coffee. I feel like bustle loose, ah, bustle loose, come on! Get, get, get, get, get, get, get on now! Get, get, get, get, get, get, get on now! Get, get, get, get, get on now! Bustle loose when you wanna say, ah, bustle loose baby, do your thing! Talk about bustle loose! Dark and bold from Community Coffee.
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