Creating Confidence with Heather Monahan - Confidence Classic: Break Free From Stigma and Build the Life You Really Want with Dr. Gail Saltz
Episode Date: September 2, 2025What would you do if you built a career most people envy, but deep down, you knew it wasn’t the life you truly wanted? In this episode, I talk with Dr. Gail Saltz about the courage it takes to make ...a massive life and career pivot, even when it means facing judgment, stigma, and fear head on. Dr. Saltz shares how to navigate criticism from colleagues, let go of shame, and build a career that aligns with your passion and purpose. We also dive into how to reframe “disabilities” as unique strengths, move past fear, and own the truth of who you are. Give yourself the courage to unlock your unique gifts, reframe challenges, and use your voice to make a bigger impact. In This Episode You Will Learn How to PUSH THROUGH STIGMA and judgment when making a big change. Why LETTING GO OF SHAME is essential to living authentically. Mindset SHIFTS that help you move past fear and self-doubt. Tips to recognize your UNIQUE STRENGTHS. How to BUILD a life and career that’s aligned with who you really are. Resources + Links Buy Dr. Gail’s book The Power of Different: The Link Between Disorder and Genius Check out The National Institute of Mental Health Sign up for a one-dollar-per-month trial period at shopify.com/monahan Download the CFO’s Guide to AI and Machine Learning at NetSuite.com/MONAHAN. Want to do more and spend less like Uber, 8x8, and Databricks Mosaic? Take a free test drive of OCI at oracle.com/MONAHAN. Get 10% off your first Mitopure order at timeline.com/CONFIDENCE. Get 15% off your first order when you use code CONFIDENCE15 at checkout at jennikayne.com. Call my digital clone at 201-897-2553! Visit heathermonahan.com Sign up for my mailing list: heathermonahan.com/mailing-list/ Overcome Your Villains is Available NOW! Order here: https://overcomeyourvillains.com If you haven't yet, get my first book Confidence Creator Follow Heather on Instagram & LinkedIn Dr. Gail on Website & Twitter
Transcript
Discussion (0)
The one thing I would tell you from older patients that I see is that it's easier to live with
mistakes than it is to live with regret.
Wow.
And you may falter, maybe it didn't work out, you may have to back up, there may be some loss
involved, but to never try and to just stay stuck is a tougher place to be.
Come on this journey with me.
Each week when you join me, we are going to chase down our goals.
Overcome adversity and set you up for a better tomorrow.
I'm ready for my close-up.
Tell me, have you been enjoying these new bonus confidence classics episodes we've been dropping on you every week?
We've literally hundreds of episodes for you to listen to.
So these bonuses are a great way to help you find the ones you may have already missed.
I hope you love this one as much as I do.
Hi, and welcome back to creating confidence.
I'm so glad you're here.
I was just sitting here thinking about how frustrated I am right now.
And I literally, as soon as I turn the mic on to talk to you, I get excited.
So that's good.
All right, progress.
I was really in a crap mood.
And I want to share this with you because I definitely am a positive person.
I definitely like to put positive spins on things.
But everybody has a bad day, bad week, you know, bad moments in time, tough moments
in time.
And these are all first world problems.
so I try not to get too caught up in them.
But as you know, if you heard the show last week, I was really sick.
I chose not to take medicine.
Bad move, Monaghan.
I usually always get a Z-pack once a year.
I get sick.
I lose my voice.
I take a Z-pack.
I bounce back.
This year, I tried, I try not to give my son antibiotics because the doctor says, you know,
not to get them conditioned to teach their bodies to overcome sickness on its own.
So I thought if my son's sick, he's coughing up green phlegm.
and I'm not putting him on an anti-badic.
Why would I do it?
I didn't have a trip last weekend.
I didn't have a speech or anything.
So I thought, okay, I'll just give it a shot.
And I literally, here I am a week later.
I'm still sick.
I'm definitely so much better than I was last week.
Thank goodness.
So my body is fighting it.
But I, in some ways, last week was just such a waste.
I didn't have energy like I usually do.
I probably accomplished a quarter of what I would typically accomplish in a week,
which is now impacting my week this week
because on the prior week,
you know, you're building that pipeline
and securing meetings
and closing deals and whatnot
and then the fruits of that labor
appear the next week.
So I went into this week
kind of feeling bummed out
that I hadn't really locked up
a lot of things I wanted to.
Ra, rah, rah, whatever.
Poor me.
It has not been a great week.
And then as you know,
I found out or I thought I had mold
in my bathroom.
Turns out, always get a second opinion,
and whether it's medical or your home or otherwise,
I got a couple of phone calls when some of my friends heard
I was freaking out about mold in my house.
And two of my girlfriends who are in the construction real estate business
called me directly and said, hey, get another opinion
because sometimes people want to take advantage of a single woman
and you can't trust this guy that came to give you this $8,000 estimate
to rip out your whole bathroom.
And thank goodness I got some other estimates because it turns out it was mildew.
not mold uh hello epic fail and thank goodness we got someone in here that was honest and kind had a track
record working with my other girlfriend really wonderful person and everything got done for a thousand
dollars so my house is covered in dust i just have cleaned it from top to bottom so many times
and it still is dusty because the sliders on my condo will not open because my building is under
construction yet again i feel like i'm having a complete bitch session right now anyhow
all right the good news is my bathroom is fixed and today is the first day we're going to be able to use it again in a week because the work is done things are dry and it's clean enough to use although still a little dusty but we're making progress so that is great news as far as work goes for me I kind of had a mental breakdown because as you can see I haven't been feeling my best which really affects my decision making or my tolerance level too I would say sometimes I can be more tolerant of things but when I
I'm not feeling great. I get annoyed easily and I think sometimes it's for the good.
My speaking business, I signed an exclusive and went on directly with a speaker agent
at the end of Q4, 2019, a few months ago. And I did that so that I wouldn't have to manage
a speaking business myself. And, you know, ultimately they would have a pool of connections
of people that are constantly hiring speakers. They know, you know, where to fish, who to speak to,
who to pitch me to, and I just anticipated wrongfully that my speaking business was going to explode.
You know, sometimes you need to try things to find out what works and what doesn't.
And I'm also open to, you know, not everyone is the right fit.
However, I like these people.
I was really excited about it and I'm still working with them.
But I did not see my business explode.
And when you sign on with an agent and you do an exclusive, you agree to send them all of your leads,
you know what people when they message me on LinkedIn or Instagram asking me to hire me to speak for
something I just started sending all of that business to them the agent to manage and what I've learned
is I didn't have the right situation for me because I saw my inbound leads that I used to close at an
80% closing ratio were dropping off to maybe 15% closing ratio and here's a thing people oftentimes people
aren't going to make you the priority that you would make you in your business, right?
So I would respond to people immediately, even if I was on the road or traveling, I'd send
a DM or a note saying, listen, I'm going to get back with you.
I will send you my speaker reel, my kid, my this, my that.
Let's jump on a call and customize a keynote for you.
And, you know, because I have a really high level of interest in supporting my customers,
making sure they're happy and doing a great job.
And other people just probably aren't going to feel that same level of commitment or excitement
or sense of urgency, which I think really impacted my bottom line.
So ultimately, yes, it was the holidays and things slow down around the holidays,
but I still, here we are in first quarter, moving into March almost,
and I just haven't seen my business pick up to the level it was when I managed it.
So, well, during my sick not-so-great mood,
I decided to call my agent and just say, listen, here's the thing.
Let's look at metrics.
Let's look at numbers.
When I was managing this myself, I was averaging a minimum of two speaking engagements
a month, sometimes up as many as four or five.
That's really where, that's the baseline of where I want to be.
My anticipation was we were going to grow that because of your expertise, your contacts,
et cetera.
Another thing they had wanted was to wait for the TED Talk to come out.
The TED Talk came out.
The TED Talk is great.
I'm super proud of it.
So all I did the things that they needed me to do.
And I was revisiting those expectations with them again.
again, in a positive manner, I really like these people and just explaining that my expectations
weren't being met. Now, maybe my expectations were incorrect. And she didn't challenge that.
She actually said she was really disappointed in the performance too. She understood why I was
frustrated. And so we agreed that I'm going to take it back managing it myself because I was getting
better results when I managed myself. I really didn't want to, I'll be honest with you,
because it's more work for me, more follow up for me. One more thing in my to-do list. But
it's my number one revenue driver right now so I have to I have no choice so I decided to do that
well last night because I am a crazy person I'm sitting on the couch I'll break this down how this
all happened I was sitting on my couch and I get a tagged on a LinkedIn post it was some woman
saw me on the Gary Vee podcast and shared that podcast on social on LinkedIn and tagged me and
Gary V in it and said wouldn't it be amazing if we could sit behind the scenes on the next Gary Vee
and Heather Monaghan show so that gave me an idea
Number one, I share that on my page, of course, because I so appreciate everyone's support and it means the world to me.
But then I thought, why don't I reach out to Gary's team and pitch the idea that with International Women's Day coming up, we should run a contest for women so that if they want to sit behind the scenes, they could on International Women's Day or that week, we would do another podcast, answer their questions and make this, you know, kind of an exciting opportunity for people to do exactly what this woman wanted to do.
So, of course, I message his assistant, who I love.
I have not heard back yet 24 hours later.
I guess we'll have to give him a day or two.
And I'm excited.
Who knows if I'll even hear back?
I never know, but I just, you know, I keep trying.
So I thought that was a cool idea.
So I was sitting there thinking about Gary because of this idea, this woman's post,
and I thought, oh, my gosh, I forgot about Vayner Speakers.
And so Gary has, he has multiple companies.
One of them is called Vayner Speakers, which is run by this guy, Zach,
who I happen to meet.
when I interviewed Jesse and Sarah Blakely at Hypergrowth in September.
And so he's very nice, very professional, very dialed in.
I mean, this guy knows everyone.
So first I Google Vayner Speakers.
I look at their roster and my friend James Altiture, who's been on the show, is now added to their roster.
Jesse, it slurs on the roster.
So I start thinking, wow, you know, I have interviewed these people, I've spoken with these people,
I've done events with these people.
Maybe I should be on this roster.
and they have a very small roster,
unlike the other speaker bureaus that I'm with, which are huge.
So I decided to shoot Zach an email last night
just to give it a shot.
I said, listen, here's a thing.
I just ended my exclusive agreement with my agent.
I'm back managing this myself.
It's really not my goal to manage this myself.
I would much prefer to put it in the hands of an expert like you.
I've enclosed my 10-minute TED Talk.
I'd love for you just see what I'm capable of.
I see that you're working with a couple really good friends of mine.
They speak the world of you.
I don't know if you're considering adding people,
but I sort of serve as a white space
that you're not currently meeting.
I looked at your roster.
You don't really have anyone in that business,
motivational, inspirational space.
I could fill that void for you,
bring you a new revenue stream,
and I'll knock it out of the park.
And then I included the Forbes article
where I was featured as a professional speaker,
TEDx, et cetera.
So I thought, you know, okay, let's give it a shot.
Who knows if I'm going to hear back?
And I did.
I heard right back from him.
He told me that he will do his best to watch that TEDx talk for me this week,
asked why I would end an exclusive, which I explained to him.
It was a breakdown in my expectations versus, you know, results in reality.
And that, you know, I just decided I was getting better return when I managed it myself.
And he asked for a few days.
So let's see.
You just never know.
I mean, listen, the chances are very slim.
I will get added.
But that would be epic if I could get it.
So you just never know.
so you try and a lot of time I'll send out these emails or these DMs and I don't hear anything back but I was really grateful that he responded and you know I tried to make it worthwhile for him showing that I could add value could add a new revenue stream and could service a space that currently didn't look like it was being serviced on his roster so we will wait and see like always so another thing that's been going on this week is my book proposal if you're not up to speed on this I have redone this book proposal so many freaking times it was easier to write the book
which I already wrote, and people have been asking me, when's the book coming out, which has kind of been frustrating.
My first book I self-published, which was really quick.
I did that within just a couple months' time.
But this time, I thought, you know what, I did everything as a rookie, as an unknown.
It was so hard getting into Barnes & Noble.
It was so hard getting, you know, exposure and reach for my book.
Why not go to an expert?
Why not go to a publishing house and an agent and partner so I can have support and not do this alone?
right speed to market is always critical to me and that's why I self-published the first time
it's not as critical this time because I do have the speaking business you know to garner revenue
for me my podcast etc so I decided I knew it was going to be slower I found an agent I went
after Rachel Hollis's agent I didn't get her but she passed me to her partner who I've been
working with for months now and I am happy to tell you version 15 was just sent over to the
editor and when he got it he said he absolutely loved it and
and he thinks that this is going to be the one that goes through.
So we've redone every portion of this book proposal multiple times.
This is the 15th version.
Is it frustrating?
Heck, yeah, it is.
It's, you know, this back and forth process and it's slow and painful.
But my hope is I'm going to learn that it was worthwhile and, you know,
create these new opportunities and partnerships with people who are experts in this area.
I'm going to get paid for it.
I'm going to get promoted through them and their platform.
So we'll see.
I don't know, maybe months from now I'll be saying that this was not a great idea and I should have self-published, but I'm not going to know if I don't try.
And that's why I decided I had a good experience, although it was difficult self-publishing, it moved really, really fast, but it never really broke through to the level that I feel like it has the potential to.
So that's why this book I wanted to put in the hands of someone who can break through that noise breakthrough and help me get that reach.
So no one succeeds alone and that includes your girl.
So I'm giving it a shot again.
Sometimes these things work.
Sometimes they don't.
But if I don't try, I'm never going to know.
Crazy.
A couple of crazy things actually happened this week.
So after I took all this action with my speaking business,
I had four different people reach out to me yesterday
wanting to hire me for speeches.
Kind of crazy that I have been so focused on this
and taking some action on it this week.
And then all of a sudden, all this business started bubbling up,
which was great and super exciting.
One is actually for a speaking engagement next week,
for a financial institution, which is crazy.
I mean, it's kind of eye-opening that things can be so slow for a while and then all
of a sudden explode.
You know, you never see that coming.
And I guess that's the importance of staying consistent, you know, staying committed to your vision,
staying committed to your work and moving things forward because you just don't know what's
going to happen next.
But I was super excited about some of the opportunities that I got yesterday and I'm working
on getting those clothes.
Now, some bad news.
I had been working on a clothing line and with a friend of mine and we submitted that pitch and I got rejected.
Again, this is now, I think it's my third time getting rejected on the clothing line.
However, today I turn on LinkedIn and three people are posting saying, Heather, where do you get your clothes?
How do you know what to wear?
You look great.
I love your style.
And when I see that stuff, I say, forget it.
I don't care that I keep getting rejected.
I've got to go back to the drawing board, come up with something more unique, different than what people are curling seeing just to get the opportunity so then I can build out that line.
and share exactly where I do come up with my clothes and have them be my own.
So staying committed to something that isn't working can be really challenging.
And I feel like I'm doing that sometimes in my speaking where, you know, this whole thing
has slowed down because I handed it over to someone else with this book proposal,
redoing it 15 times, taking months to get completed, praying that I get it approved next week.
You know, there's so now this clothing, there's so many things that I work on that feel like
fails and you know the key is just not giving up on it so I believe I hope you believe with me
so trying to get positive we will have to turn that over to my guest today because I am in my
little rut right now but you're helping to pick me up out of it isn't it funny that the people
you surround yourself with can have such an impact on your mindset how you feel and just even
turning this microphone on reminds me how grateful I am that I have a podcast you know a year ago
I didn't. Super lucky. I love this opportunity. I so appreciate you and your help sharing the
message of the podcast. I'm so grateful I'm now on Spotify and all these amazing platforms that I
wasn't able to have access to before. So appreciate you being here. Appreciate you supporting me
and that helped put me in a good mindset when I can be grateful for all that I have that I did not
have just one year ago. So hang tight. We will be right back.
Hi, and welcome back.
I'm so excited for you to meet Dr. Gail Saltz.
She's best-selling author of numerous books, medical expert as seen on every television program media outlet, the author of the power of different, a psychiatrist and a psychoanalyst.
It is my pleasure to introduce you. Dr. Gail, thanks for being here.
Well, thanks for having me.
I'm really excited.
I went to school for psychology, just undergrad.
but I've always had a passion and interest into understanding the human experience.
And I was so compelled to reach out to you after reading about the power of different
and the link that you're identifying.
If my audience doesn't know you yet, which they're going to be excited to get to know you,
if you could give us a little background into what you've been doing.
Sure.
Well, as you mentioned, I am a psychiatrist.
I'm on the faculty at New York Presbyterian, Wild Cornell Medical Center.
and I've been in private practice for 25 years.
It's a long time, but I do a lot of what I would call public education work.
So as you brought up, you know, often on television shows,
either talking about something new in mental health and updating people
or it may relate to the news, sort of either news you can use in terms of mental health
or sort of trying to explain phenomenon that go on and why that is.
is why people did what they did or why culturally something is, it might be happening from
a psychological standpoint. That might be television or radio or, you know, writing. I, I write
regularly for U.S. News and Well Report, contributor to thrive. So those, those things keep me busy.
And I am also, I actually am also very involved on the board of and I'm a medical expert for
positions for human rights, which is a group that basically exactly as it sounds is,
very involved with people who are either experiencing human rights violations, and it affects
their health and well-being in this country or abroad, and people who are seeking asylum
because of human rights violations. And as you know, in this day and age, that has become a very
complicated matter, but trying to help people with that. Wow. How do you find the time to do
this many jobs, right, this many books and work with such a global, massive organization to help
others? Well, that's a good question. I would say that when my children were younger, I didn't do a lot
of sleeping. It wasn't the best. I think the hardest time is juggling motherhood when your children
are young and career aspirations. And I did a lot of, you know, something suffered at various times
because it couldn't attend to everything.
But I would, you know, maybe do less writing at certain times
or less appearing at certain times.
You were patients at certain times so that, you know,
there was a certain amount of juggling to make things fit.
My last child has gone off to college.
So I feel that I have more time now.
So I'm sort of ramping up what I'm being involved in.
But, you know, as you point out, there are only so many hours in a day.
but I really, I love these things.
I think choosing things that you love to do,
like truly love to do,
make you much more economical with your time
and make it more of a pleasure
to be doing those things more hours
than you might otherwise choose to do.
Well, you bring up a good point
that I wanted to get into,
which is, and obviously you're an expert
in all of these things,
but so many people don't know how to identify that, right?
You've figured out what your passion is
and, you know, you're all in,
but I know so many people, and I'm sure you see a lot of patients like this, they're adults.
They might be successful adults and they still, you know, they're in the grind of corporate
America and I was in this grind two years ago too, just, you know, working for the paycheck and
life looks great on the outside, but something's missing on the inside. How do you guide people
to figure out what their passion is when it's not, when they're not so connected to it the way that
you are? Well, so first of all, let me say I wasn't always connected to it the way
that I am now in the sense that I wasn't always doing what I've been doing for the last number of
years. And so to some degree, I think I'm an example of what I think is very common for many
people, which is, you know, I thought, okay, I want to be a doctor. I went to medical school.
And then, you know, I thought I wanted to be, you know, a general doctor, like a general internist.
And so I went and did my residency in internal medicine. And somewhere in there, I recognize that I
I was not loving what I was doing every day.
I was doing what I thought I was supposed to be doing.
And I think here is the first juncture for people where I would say, you know, there comes a time when you know you are not loving what you are doing and the question becomes why, you know, have you gone, are you completely doing something that doesn't interest you at all at all?
Or is your work lacking meaning, meaning for you?
And meaning could be a paycheck.
I'm not, I wouldn't say, you know, I think for some people, you know, making more money really is meaningful for them, because that's where they are, vis-a-vis their family and what's needed, it really feels fulfilling.
But for many people, that isn't meaningful enough, and they need to inject other types of meaning into their work.
And that is really key. For me, my curiosity or an ability to have enough creativity in my work wasn't, didn't feel satisfied, but.
the rubrics of internal medicine at that time.
And I felt that it was really what was in people's minds
that was most curious to me, most interesting to me.
And so after I did the residency in internal medicine,
I said, you know, I'm going to go back and do a residency in psychiatry instead.
And I had the ability to do that.
I mean, again, you know, there's always the dovetailing of like,
what can you do?
What do you have to give up?
So, you know, I wasn't going to go on and start making as much money
is I wanted to start making. I had to say, no, I'm going to delay another three years while I
do this residency. And then I was practicing psychiatry and I did really love it. But I also felt
that there wasn't enough, let's say, variety in it for me. For some people, that would be the
variety of patients would be great for them and that would be enough and they would be happy. But I
happened to be a person who kind of really gravitates toward many balls in the air. And so here's
the next juncture, I would say to people. You have to know yourself and you have to be willing
to be honest with yourself about who you are. So that is a hard thing to do. And many people never
achieve it. Many people never try to even start it. And I would say, you know, it may be owning up to
things that are not so pleasant. It may be owning up to things that make you anxious because,
oh my gosh, this isn't going to fit in very well with my life plan, you know, and a lot of other
things that I built or, oh, my gosh, have I wasted time? I don't want to think that I've wasted
time, so I'm not going to admit that to myself. But really, it is about having a good dolep of
honesty with yourself, even if it's scary. You know, you don't have to commit to doing certain
things, but you do have to commit to talking with yourself in a very honest way. So at that point,
I was, you know, I said, wow, I even went back and did this other presidency and I even went into this
area that I thought would be very satisfying and is satisfying in certain ways, but I need more
variety. I am a person who needs more variety. And that's when I started, you know, answer,
doing more speaking. That was interesting to me answering calls for the public relations department
of my hospital because I thought that's something different, trying different things and finding,
oh, I like that. And that's something else I can add to my smorgas board, as it were. And that was important to me. So the whole, you know, doing TV and books and all that, that was a very late chapter for me. That was not anywhere I saw myself at all for the first, you know, at least decade of my career. So I try to say, I say this to my children, I say this to my patients, you can keep reinventing as you go. I mean, you might not be able to, you
you know, at age 65, wake up and say, you know, I really wanted to be a lawyer.
Maybe that will be a difficult, you know, and you never did that.
But you can keep moving morphing, but it requires figuring out what is meaningful to you.
Once you define that, how you can inject that into work, what being honest with yourself about
the style of things that you like, the meat of things that you like, the flexibility, the, you know,
do you want to go deep in one place?
want to be a jack of all trades and people do have different styles some people who really have
difficulty i will send for testing there are career counselors who can do testing and help use at least
with a direction of interest for you what is a good fit for your likes and skill sets and that has been
helpful to people sometimes neuropsychological testing will show you your strengths and your
weaknesses. And sometimes they're surprised to people and choosing things that play to the strengths
that you have that you didn't realize were maybe unique to you. We tend not to, you know, for example,
I've worked with people, and this relates to the book that you mentioned, who have difficulties in
areas because maybe they have, for example, dyslexia or they have attention deficit disorder. And what
they don't realize is the same brain wiring that presents that weakness for them also comes with
very particular hardwired strengths. So they may not realize that even though they have dyslexia,
they also have incredibly strong visual spatial skills, which make them perhaps particularly able
in areas like artistic endeavors, graphic design, movie making. In other words, a whole host of
arenas that have to do with visual spatial relations, and they didn't realize that, A, they had
that strength, B, that strength was useful in these particular areas, and C, because of that,
actually, it's something they gravitate to and find, you know, really enjoyable. So it is also then
about matching abilities that you have to arenas, because let's face it, that's where you're
going to get gratification. You know, I'm good at this, and I like doing it, therefore. So,
Those are all important things, I think, to consider when you're looking at what direction to move in.
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So you said a lot of interesting things.
One, when you started out talking about the importance of getting real with yourself,
I really like that.
And for me, I use journaling as that way to start to really be honest,
because when I was alone with me being mindful and deliberate about that,
it was easier for me to write it down and then be able to go back a couple weeks later
and look at how I was feeling in one moment versus, you know, a week, two weeks
three weeks later, that helped me start understanding, you know, wow, I really am frustrated all
a time when I'm with these people or in these meetings. Something's not right here and getting
real with myself. But obviously with a therapist is such another great way to do it. I've been in
therapy my entire life, I mean, since I was in my 20s. So it's definitely something that can be so
helpful. Yes. Well, first of all, I totally agree with you that journaling is a fantastic tool for many
people. It is often easier to write down and then go back and reread your thoughts. And it can be very
cathartic to do so as well. So journaling is often a tool used in therapy by therapists. So
yes, for many people, that's a helpful thing to do. If you're not a writer and you're more of a
talker, you can do really audio journaling, essentially, you know, recording yourself, having
conversation with yourself, and then be able to play that back.
a therapist is definitely useful because they are somewhat of an objective outsider, right?
So they may hear things and be able to guide you because they can hear what you can't hear
and be able to sort of reflect that back to you. So yes, for many people who have trouble sort of
self-analysing, if you will, seeing an outside party can be very useful.
Couldn't agree with that more. The other thing I really like that you said is that you had
gone through residency, which is this massive accomplishment, humongous time commitment and,
you know, just it's so impressive. You did that and then had the courage to say, okay, this isn't
really what I want to be doing. And that's got to be humbling in some regards, just because
of such an investment that you put out there and put into it. I know me and the person I've been
for a long time in my life, there's part of me that when I was hearing you say that, I was
wondering if I was in your shoes, I wonder if I would have just made myself go forward with it
because that's what I'm supposed to do. I might have done that instead of saying, you know what,
I'm going to pull the rip cord and my heart's telling me this is wrong. So I'm so impressed at that
evolution that you were willing to take. Well, I'll tell you, and I do end up seeing a lot of people
who just kept walking the path, you know, because, and believe me, it would seem like I would have been
that person because I, you know, was definitely all about doing the right thing, being, you know,
good and following my path. And it was, it was actually, I made it sound easy, I suppose, which wasn't
intentional, but it really wasn't. It was really, really hard. It was doubly hard because as I started
to sort of speak to my superiors, as it were, to say, you know, I'm starting to have some thoughts about
this, I really got a lot of negative feedback because, you know, basically people who are farther
along, you know, were like, you what? A, how could you do that at this point? And B, you want to
move from internal medicine to psychiatry? You know, I spend a lot of my career now talking
about stigma and how do we, you know, manage stigma, which is basically the number one reason
people don't get treatment for psychiatric and psychological issues.
but at that time, so, you know, we're talking about the late 80s, you know, there was,
stigma was a much bigger problem than it is today. And the stigma not only, you know,
affected patients, but I think it really affected people who wanted to go into the field. You know,
why would you want to do that, go into psychiatry like, ble? And so to be honest, I was, you know,
I was a very good intern and resident in medicine. And my chief residents and, you know,
attending things were saying, why would you want to do that? And that was really had a very negative
connotation. So I felt, oh my gosh, you know, how hard is it? I want to do this because it really
interests me, but I'm going to be choosing something that essentially will be less respected,
right? After going through all this, I'm going to choose something. It'll be stigmatized,
less respected. They'll be like, oh, you know, another crazy shrink. And that was really hard. That was
really hard for me. At the end of the day, I just decided that, you know, was it worth it to be
less happy in my lifelong career than to worry about, you know, how I would be viewed by
others? And I think that is how I made my decision. It helps to have support of people in your
life. Let me just say, you know, across the board, no matter what you're deciding. So I was newly
married. You know, my husband, I met as an intern in medicine and he was a fellow in hematology
oncology. So he'd also gone from internal medicine and then into oncology. And thankfully,
he was very, very on the side of you need to do what you want to do, what you feel drawn to
do. And I support you 100%. And he also been like, uh, don't be a psychiatrist.
that would have been even harder.
I don't, you know, but that was a factor.
So having the support of people who know you well, know you super well,
and you're able to articulate to them why you want to do what you want to do,
and they're able to say, I hear that, I get that, I support that.
That is very helpful, no question.
How do you advise your patients that don't have that when they have people around them
they're saying no it just doesn't make sense that's not smart it's a bad idea
well i think first of all i mean sometimes outside you know that's a bad idea may have validity
so i think it's important to listen to the people around you but then it's also important
to step back and ascertain the nature of your relationship with them in other words had they been
are they a person who is who you really trust is in your corner does want the best for you
because unfortunately, there are friends who, you know, feel or even spouses, for that matter, or parents, or there are people who, even though they're by title supposed to be in your corner, they have a history of being competitive with you, right?
Or they have a history of undermining you in some way because they feel competitive or because they feel envious or because they feel, you know, any number of things, but you need to look at the history.
Are you listening to the person who has historically been supported?
in truly wanting the best for you, even if the best isn't always easy, even if the best isn't
always easy for them. Because, you know, obviously not every voice should weigh the same. So
obviously you might ask me, well, what about a person who doesn't have anybody like that in your life?
Well, I would say, you know, that's when seeing a therapist could be really helpful for you
because that is a person who, that's their job, to be in your corner, to want the best for you,
even if it means going through difficult things and having a hard time,
the way. But sometimes there are people in your life who do serve that role as well.
So I liked what you said about, you know, some people that are in your corner, they might think
that that's difficult because it would be for them. But it doesn't mean that it necessarily is for
you. And I faced that when I left corporate America two years ago, so many people that cared
about me and they were all in corporate America doing, like what you said when you were doing
internal medicine, the idea that I was going to go be an entrepreneur and create something and
I didn't know what that looked like.
People were telling me, you're crazy for making this leap.
And they did, I genuinely believe they wanted the best for me.
They care about me.
But it was so out of their realm of possibility that they were putting those fears onto me.
You know, at that point, it was, do you decide to accept that, those self-limiting beliefs
that they have for them that's working for them?
Or do you decide to say, I'm going to go back to my inner voice, I'm going to go back to
these people that I do know are cheering me on.
I'm like, you know, and somehow you just figure out, you know, take enough small steps forward to start saying, I feel better when I'm doing this.
I feel like this is the right path.
That was the answer for me was kind of taking those small steps and trying to tune out the noise from the people that didn't have the potential.
Well, that's another really good point you bring up, which is sort of, you know, is there a way to organize for yourself some test drives?
Can you keep doing what you're doing, but try out what you're thinking about?
you know, on the side. Is there a way? And I think, you know, for example, I, you know, some of the things that I did, you know, I didn't know that I'd want to do. But I was like, you know, I'm going to try this. And that takes a certain amount of courage, right? I mean, you know, the first time I did something on television, I was like, holy nap, what am I? You know, but I was like, you know, if it doesn't work, I'll learn that. It doesn't work for me. But no pain, no gain. So I think.
think some of that, you know, trying stuff, even when you're scared, you know, not letting fear
hold you back and, you know, you can become pretty fearful in a scenario where someone is saying
to you, what do you mean you're going to, you've built this career in finance, so what do you mean
you're going to leave? That sounds crazy. I mean, it is scary. So there is a certain amount of,
I'm not suggesting take an uneducated leap. I'm saying take a very educated leap. The one thing
I would tell you from older patients that I see is that it's easier to live with mistakes
than it is to live with regret. Wow. And you may falter, you may be it didn't work out,
you may have to back up, there may be some loss involved, but to never try and to just stay stuck
is a tougher place to be.
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That is so powerful to me. I love that. That's such a great quote. So I'll definitely be
tweeting that out on your behalf. Thank you for that. That was really
good. So you brought up the example of you were, so now you're in medicine, you've switched roles
in medicine. You took a big risk. And now you're switching to morph into television, media
writing. And I like that you mentioned the first time you went on TV, it was scary. Now, today,
you've been on massive, you know, the largest programs that are out there on television. So that's
something that I think people forget because because of social media and because we can see what's happening
in the moment right now, I felt petrified the first time I went on TV as well and it was such a small
program. People don't see those reels back then 10 years ago of my first speech or the first time
I went on a television program or the first time you did because if they did see that and then
in, you know, fat real time saw other slices from the next, you know, 200 interviews you did,
they can then see the evolution to how you got to where you are. But so,
often today, I just feel that people put more pressure on themselves because you don't see that.
You just see what's happening right now. Well, yes. And actually, the way people handle that is to feel
that somehow there's not supposed to be a learning curve for them. You know, they're just supposed to
arrive. Everybody is supposed to have arrived. And of course, there are two problems with that.
Well, the foremost problem being, it doesn't work that way. So then you end up feeling so
afraid that you can't just instantly arrive that you never try and you know we're back to you know
the regret of you just you just never give it a go because you think that's the only way to do it
but i would also say that you're losing out on the joy of the process which actually really is
if you let yourself feel it very enjoyable i mean i really you know the the the moving along
slowly, sometimes, you know, a step back, then maybe two steps forward, then, oh, I learned that,
or I figured out I could do that way, is learning. And learning is really enjoyable when you're not
a kid who feels forced to learn, to learn, you know, a curriculum of sorts that, you know,
may or may not be something that interests you at all. The process, we've sucked a lot of the
joy out of the process of learning. And that really is a very positive experience. It's a way of
really coming to know yourself better. And it's a way to get the sort of the most out of
yourself, if you will, if you, you know, look along the way at the experience for you of learning
and giving yourself the time to do that. So I think, you know, many people as they move along in a
career or prepare for a career, could really enjoy that journey if they let themselves
a little more. Well, I'm right there with what you just described because it definitely,
it's been difficult for me to enjoy that journey because I'm always wanting to achieve that
next goal. So it definitely is a process with yourself to condition yourself to say it's okay
that I haven't done this yet and to really alleviate some of that pressure. It's been a work
in progress for me. So what are some of the key takeaways that you want to share from
the power of difference. Well, so as I mentioned, I have spent a lot of last many years now of my
career actually really trying to tackle this issue of stigma, which as I said is such an impediment
in the whole mental health field in terms of not only people seeking treatment, knowing that they
need treatment and getting it, but also in terms of the suffering involved for the close to half
of all Americans at some point that will have a mental health issue, there is so much shame
involved that only ladles on, you know, the negative feeling about it and makes the suffering
that much more poignant for people who are struggling. So I feel that it's very, very important
that we understand that the, first of all, you know, these mental illnesses and learning
disabilities, they are not a matter of fault. You know, if you would just be tougher this way or
stronger this way. If you just done this or that, you know, you could just undo it. That's not the
case that it has to do with, you know, changes that either have occurred in the brain or changes that
one is genetically primed to have occur in the brain that results in these kinds of illnesses.
But that along with that, it turns out that these changes in wiring and changes in structure
don't only cause symptoms. They're also correlated highly with very particular
abilities, very particular, often extraordinary abilities that can lead to people being the
next Hemingway or Van Gogh or Abraham Lincoln or many people that I have spoken about that really
had these difficulties, but they were connected to the very things that made them geniuses,
really, of our time, you know, people who changed their field, people who had extraordinary
ability and that without their mental illness, as it were, that probably would not have been the
case. And that you really, if you look back in history at the people who have really changed
our world, many of them, most of them, struggled with a mental health issue. And I think if
people understood that, we would view this issue differently. And I also think that if people
understood that many people who do struggle would have help in learning the play to their
strengths, to identify them and utilize them and be living, you know, happier lives, to be honest,
even as they struggle with the mental health issue. Bringing up the concept of shame around this
topic is so powerful, you know, discussed so rarely. But I mean, shame is just crippling. I know for
myself and my life, shame has been crippling. And when I speak to some of my friends that struggle
and people in my life that struggle with depression, it is so few people they ever want to share
that with. And there's that sense of being embarrassed and, you know, really the shame just owning them
and preventing them from getting help or addressing it and not getting any support. Because if you're
not letting anyone know, you're suffering on your own and suffering in your shame. And I like that you're
linking these challenges to the phenomenal magnitude of the potential, which I've never heard
anyone do before? Well, I've been doing these psychobiographies, basically, for many years now,
these talks about these individuals. And I was just very struck that pretty much anybody I chose
who was, you would consider an extraordinary individual of the past, turned out to have this
mental health issue. I saw this often in my practice because I do practice in medicine. I do practice
in Manhattan. So I do see a lot of very high-functioning people who are obviously nonetheless suffering.
And I saw these patterns. That really drove my curiosity about what might be going on.
And so I started, you know, really looking at the research. And, you know, it was, it's very clear.
It was very clear. And that's what led me to write the book, actually. It's a very interesting
area. And I think we're on the cusp of with the imaging that's available now.
now in terms of looking at the brain and the changes that are happening in the area of
neuroscience, you know, we're going to know more and more as we move forward about this issue
and other issues. But sadly, even though I think many people could acknowledge that the brain
is our most important organ, we really know the least about it to date. And so I think as we
move along, there'll be more information. And how do you advise those that are struggling with
shame. What are some of the workarounds that you offer them? So, I mean, certainly to try to get the
big picture in terms of the numbers of people that are suffering, which are, you know, if you're
curious, you know, look at the website for the National Institute of Mental Health and you will see
they are huge numbers in every category. So understand the numbers, understand the likelihood that
there are probably many people around you who are suffering as well. You just don't know who they are
because you're not talking to anyone and they're not talking to anyone.
Consider joining a group.
Group therapy can really be helpful for people who are isolated in what they're struggling with,
as well as seeing an individual therapist.
One can think about talking to the people close to them.
And I think, you know, often you're surprised, you'll be surprised to find out that,
oh, yes, I've struggled with that in the past or my husband or my friend or my, you know,
I think it's just a matter of talking.
Some people find a comfort, frankly, from talking on social media because they will see that there is a lot of support and more and more people sharing their stories via social media.
So social media that specifically refers to just this, sharing your story, if you're struggling with a mental health issue, all those things can be helpful.
And, you know, sharing your story helps others too.
Absolutely.
And that's such a powerful driver to do it.
My therapist always told me, Heather, everyone is.
broken in some regard, you're never alone that you just might not have heard it yet, only be
nervous when you see someone that is pretending to be perfect. That's when you know you need to
run. That's someone who's really in trouble. That's kind of how she always advised me on
relationships. Well, that's someone who at least has their head in the sand, probably.
Right, exactly. So how can everyone find you and find the book? So the book is pretty much
wherever, you know, Amazon, Barnes and Nova, wherever you choose to look.
And I do have a website, Dr. Galesaltz.com, but I do respond to tweets.
So tweet me at Dr. Gail Salts.
Thank you so much for your time today.
And thank you so much for all the work that you're doing.
It's amazing and it's so motivating to hear.
You just inspired me to do more.
I can tell you that.
Thank you so much.
Well, thank you for having me.
And thanks to your listeners for listening.
It's a pleasure.
All right, hold tight.
We'll be right back.
I ask you to try to find your passion.
Okay, can we just say this is not my day?
I literally just sat down to record the wrap up of my show,
which you're listening to right now.
And after I finished it, I went to save it and realize I never pressed record.
Oh, my gosh, epic fail.
I don't know what is going on here.
But this is a crazy week.
Maybe it's a full moon or something.
I don't know.
I'm a little confused.
So I love to get all of your DM.
I love to get your questions.
And today I've got a couple of really good ones.
The first one I got is from LinkedIn.
Hey, Heather, I'm reading your book about your villain.
So one of the stories in my first book conference creator is about a woman who treated me really badly at work when I was younger.
Hey, I'm in a bad situation where I have just found out from management that I have a few villains.
I was blindsided.
Issue is management won't tell me who they are and exactly what they said, even though they're bad-mouthing me.
These people have said horrible things about me and they're not.
true what do I do as top salesperson I've learned people might be jealous but if I've rubbed someone the
wrong way I do want to fix it what advice do you have so here's a thing number one I would ask for a face
to face meeting with that manager what was the intent of that meeting are you being written up did
they go to HR is this a professional like filed on file complaint you need to know that if it's not
what was the motive here to burden you with knowledge and not give you the ability to fix it
Why can't you have a meeting with that other person with that manager to address conflict resolution and improve the situation for everybody in an effective manner?
Why wouldn't you have that?
So if they're not allowing you that, you're not actually written up and this isn't going in your file, what was the purpose of that manager having that conversation with you?
That's the question that I would ask and I would lead with.
I'm confused.
I don't really understand what your intention was here.
You wanted to make me feel badly about something and not allow me to do anything about it.
that doesn't sound like a great strategy for positive morale for the top salesperson in the company or anybody for that matter.
So definitely have that conversation face to face.
Take a motion out of the conversation.
You want to be direct, clear, and ask some really good questions because I don't understand that.
That's not adding up to me.
Something is definitely off there and makes me wonder about the culture at that company and if there's not possibly a toxic environment or,
some kind of undertow there that something something's not right okay that's not the way you
you handle a situation like that as a manager or a leader okay next this is a really interesting one
okay good morning i'm in the final stages of interviewing for a position that being said i'm also
testing soon to see if i can give a kidney to someone close in my life if i get a green light
the surgery would require me to be out for six weeks would you recommend i lent the potential employer
no now during the interview process or do i wait after i'm hired so the first
The first question I ask is, is this definite?
Well, we know it's not, because we don't know if this person's going to be matched.
Okay, so I liken that to saying, potential employer, I may get hit by a bus tomorrow.
I have no idea if I will or if I won't.
Why would you bring up things that we're not certain of?
It doesn't make any sense.
And I want to give you the flip side of this, having been a chief revenue officer at a publicly
treated company for years, we would sit in private meetings with the executive team.
And we would talk about, okay, if revenues do not accelerate to this level,
and we don't achieve these numbers in fourth quarter later this year,
we're going to have to implement expense cuts
and we're going to have to eliminate positions.
The last thing that would always happen in those meetings
is we would say, this conversation does not leave this room.
You know, there can be no breach of the trust that we have
and, you know, keeping this conversation just to the executive team.
We do not want employees to hear about this.
It's not guaranteed it's going to happen.
We don't need to, you know, create scare.
So I would use that same methodology when meeting with a,
company when you're looking at, you know, being hired by them, if something is a potential
and we're not certain of it, don't disclose it because I can tell you this, the employer
would not be disclosing it to you if they are considering layoffs in fourth quarter,
which could potentially be your job. So move forward, only disclosing the things that we're
certain of, and you can feel good about your decision. Okay, so I just want to say thank you so
much for reviewing my show. Every time you DM me a screenshot of your review, I buy you my
$299 confidence video course as a big thank you.
Reviews help me so much.
And when you share on social media that you like the show, what you like about it,
I will always retweet, re-share, repose because it means the world to me to spread the message
and create confidence out in the world.
So until next week, keep creating confidence.
I decided to change that dynamic.
I couldn't be more excited for what you're going to hear, start learning.
and growing inevitably something will happen no one succeeds alone you don't stop and
look around once in a while you could miss it i'm on this journey with me