Creating Confidence with Heather Monahan - Confidence Classic: How to PIVOT Fast and Turn Uncertainty Into Opportunity with Dean Graziosi

Episode Date: June 10, 2025

What happens when your entire business model disappears OVERNIGHT? In this episode, I sit down with my friend and mentor Dean Graziosi to talk about the MINDSET, STRATEGY, and COURAGE it takes to PIVO...T fast. We dive into how to stay RELEVANT, SERVE people in a changing world, and create RESULTS even when everything feels uncertain. I also share what it looked like for me to go from losing my TOP revenue stream to launching brand-new products in REAL TIME. Get ready to REINVENT, TAKE ACTION, and turn uncertainty into your biggest OPPORTUNITY. In This Episode, You Will Learn Why living the “EASY” way today creates a HARDER life later. The MOMENT I realized it was time to PIVOT. What Dean taught me about delivering VALUE in uncertain times. The TRUTH that keeps most entrepreneurs STUCK in fear. The mindset shift that helped me STOP waiting for permission. Why building ONLINE is now a NON-NEGOTIABLE. Why NOW is the time to BET ON YOURSELF. Resources + Links Visit Dean’s website: ⁠www.deangraziosi.com⁠ Visit: ⁠www.deansbook.com ⁠ Check out more of ⁠Dean's Books & Courses⁠ Sign up for a one-dollar-per-month trial period at shopify.com/monahan Download the CFO’s Guide to AI and Machine Learning at NetSuite.com/MONAHAN. Want to do more and spend less like Uber, 8x8, and Databricks Mosaic? Take a free test drive of OCI at oracle.com/MONAHAN. Get 10% off your first Mitopure order at timeline.com/CONFIDENCE. Get 15% off your first order when you use code CONFIDENCE15 at checkout at jennikayne.com. Call my digital clone at 201-897-2553!  Visit heathermonahan.com Sign up for my mailing list: heathermonahan.com/mailing-list/  Overcome Your Villains is Available NOW! Order here: https://overcomeyourvillains.com  If you haven't yet, get my first book Confidence Creator Follow Heather on Instagram & LinkedIn Dean on Instagram & LinkedIn

Transcript
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Starting point is 00:00:00 Living the hard way is easy and living the easy way is hard. Like think about it, it's easy to order pizza and fried food at McDonald's and sit on the couch and binge on Netflix. That's easy, but it's really hard when you're 60 years old and you have diabetes and you're out of shape and you can't play with your kids, right? It's really easy to neglect a relationship, go out, be unfaithful, drink, party, forget about it,
Starting point is 00:00:20 but it's really hard if that causes the end of a marriage or split of a family, right? And it's the same thing in business. Sometimes it's easy to say, ah, you know, I'll just stay with this job. I get a paycheck every day. While the economy shifted, I still have a job. That's easy. But it's really hard when you're older and you don't have the freedom.
Starting point is 00:00:37 So when I think about that, it makes me want to work hard now to plant seeds, right? Life is hard. Having a boss telling you what to do and you're not happy, that's hard. Not having control to do what you want when you wanna do it, that's hard. Not living into your full potential that God or whatever you believe the universe gave you, that's probably the hardest thing in the world.
Starting point is 00:00:54 So why not live a little harder now so you can live easier for many lives, you know, many generations to come. Come on this journey with me. Each week when you join me, we are going to chase down our goals overcome adversity And set you up for a better tomorrow Hi and welcome back I'm so glad you're joining me this last week has been
Starting point is 00:01:17 Beyond crazy number one I'm losing my mind being in quarantine this long and I know some people are in different situations For some people it sounds like there's been moments where it's been really great and they're spending family time and they have a house and a yard and things to do. The difference for me, and everyone has their own unique experience, so I'm not saying one is better or harder, but mine has not been that great in that
Starting point is 00:01:42 it's challenging being in a condo in Miami because we can't really leave. When you try to leave the building, you come into contact with so many people, it's overwhelming. And some people really respect social distancing. Some don't even wear masks. Tonight, I was in an elevator with two people I didn't get on actually. I opted not to. The elevator stopped in my floor to get me.
Starting point is 00:02:04 And there was two people in their 20s with no masks on dressed up to go out and I just thought oh my gosh we live in a country of two worlds where some people are like me with masks and gloves on you know opting to take the stairs which frankly I need to because I'm getting zero steps in every day and you know it's a crazy time for everyone I have a lot of empathy for everyone. I've made the choice to leave with empathy, because I don't want to get annoyed and try to have as much understanding as possible. And the reason why I do that is I need to have
Starting point is 00:02:36 understanding for myself. I even had a major meltdown on my son last night, which I really never do. I mean, I don't even, maybe one other time in quarantine have I done this, but I just lost it on him. He's very funny and he imitates me a lot. He imitates everybody a lot, not just me. And he's very, very funny. And he was imitating me right before bed last night. And I had a super stressful day today.
Starting point is 00:03:01 And he started pretending to be me, you know, because I'm stressed out and he knew it and I was talking about how much I had to do today and how overwhelming it is and how I want to get organized and I want to run through the agenda, his class schedule matching with my work schedule, and when will I feed him and you know, just chaos, we're in a very small condo. So he started pretending to be me and I snapped, I just lost it. And I yelled at him and I felt awful after, but I wanted him to know how hard
Starting point is 00:03:32 I work and how, while I try not to involve him in any of this, this has been really difficult pivoting an entire company and business where my number one revenue stream was flying to events and speaking at events and now that's completely gone and that I'm really working so hard and I've made some bad choices and undersold myself and overcommitted myself but they were things I needed to do to move quickly and create new revenue and I'm learning as I go and I'm trying to be really understanding the mistakes that I make and proud that I've moved so quickly to market. However, when he decided to make fun of me at nine o'clock at night, the night before
Starting point is 00:04:10 I have a chaotic day and I'm stressing out because I wasn't prepared for a few things, I lost it. And it was a really awful feeling. I went in to say good night to him after and he didn't really have much to say to me. He was very hurt, I could tell. And I didn't sleep at all last night, which, gosh, you know, compounds everything when you have a crappy night's sleep
Starting point is 00:04:30 on top of having a bad showing like that and not a great parenting moment. And this morning I went in there and just laid down next to him and told him how sorry I was, and he said, you know what, Mom, it's my fault. I shouldn't have made fun of you. And it was sort of an interesting moment. And I don't know what the right answer is.
Starting point is 00:04:47 That's what's so hard about freaking parenting, right, is that we never really know what the right answer is. I just said to him, it's not your fault. You joke around with me all the time. And 99.9% of the time, I'm laughing with you. This one time, I lost it. That's because I wasn't handling my stress and my emotion correctly and that's my fault
Starting point is 00:05:08 and I'm committing to you to do a better job. And I told him, I said, sometimes you really help me a lot when you stand next to me and say, let's do the breathing. Cause my whole life with him, I always say, all right, calm down, let's do the breathing, deep breaths, we can get through this, we can handle this.
Starting point is 00:05:23 I mean, he imitates me and it's super funny, but sometimes now I see him say to me, Mom, come here, all right, let's do the breathing. You know, he coaches me up when I need it. And I told him, I said, in the future, if you see me getting unraveled like that, please come grab my hand and help me do the breathing because that's really what Mom needs.
Starting point is 00:05:39 And so he told me he would help me. But I didn't want him to feel to blame, you know, I don't want him to grow to be an adult that blames himself for things when other people need to be responsible for their behavior. So I wanted to accept responsibility. I did apologize to him. I felt terrible about it.
Starting point is 00:05:56 He was just being funny and I just couldn't handle it. It's like the straw that broke the camel's back. I'm so freaking sick of being inside. And I actually went out to the park today to work out with my girlfriend who's a trainer, socially distanced, but I just felt so lucky for that opportunity. And again, I know some people aren't living like this and geez, I see in the news some places just are living normal, but for whatever reason, I'm really cautious and that's how I'm living and you know, just asking people not to judge me
Starting point is 00:06:26 But yeah, I definitely make it harder on myself that way, but I'm healthy and safe and for that. I'm really grateful So anyways, it's just been this crazy weekend. I did a couple things I typically don't do but I wanted to share with you going into today. I just I had an overwhelming day and when I was looking at my agenda for the week a couple days ago, I just said, Thursday is going to crush me. I'm not going to be able to do it. And I had a calendar invite for me being a guest on another podcast. And I love to do that because it helps drive new listeners for my show, helps me to expand
Starting point is 00:07:03 my reach, expand my social media, which are all functions and funnels to sell more products or more downloads for my show or more books for my new book coming out or more courses for my mentoring program. So for me, this all feeds my business. It's business related and I try to make good business decisions. So sometimes I overextend myself to do things like that
Starting point is 00:07:23 because you never know what the payoff could be. It could really help. Sometimes it doesn't do much at all, but it's also helping people's shows and you wanna try to help out whenever you can. So I've done a million podcasts, which allows me to be a better podcaster and pay it forward.
Starting point is 00:07:39 So I ended up a few days ago, I've never done this before. I had accepted a calendar invite to do a show for somebody else and I canceled it. And the poor guy sent me an email right away and he said, Heather, oh my gosh, I just got a decline on the calendar invite that you had already accepted. What is going on and is there any way
Starting point is 00:07:59 we could reschedule for June? And it was so nice of him and I wrote back, oh my gosh, thank you so much. So appreciate you saying that. Of course we can reschedule or, you know, whatever for June. That's not a problem. I happen to overcommit myself on this day and I have paid events that I'm speaking for that I need to be present for. That's paying my bills. And I really appreciate your understanding. And he was so
Starting point is 00:08:25 kind about it so it worked out but it just reminded me you know sometimes saying no is hard even in different dynamics you know maybe I should have said no when he initially asked me and just said let's hold off to June or July which is now what I'm doing to people I'm just saying July and July and August now because there's so many commitments and so many moving parts and I'm trying to learn how to become more efficient, effective and automated in this new business that I'm getting into. It's taking a lot more time than I had forecast and it's been much more challenging than I thought. Doesn't mean it hasn't been rewarding or amazing and there's so many amazing things I want
Starting point is 00:09:01 to share with you around that topic around this new business, the mentoring program, and how great it's going. And I'm grateful for the opportunity to be able to impact people's lives. It makes me cry. I am so grateful, and I see magic happening and having that feeling of being a part of something that's magical. I can't put words to it.
Starting point is 00:09:19 After 20-something years, working for the quote unquote man to drive revenue and increase shareholders value and net worth Was nothing it meant nothing to me and this really means so much But this is really freaking hard, you know, I'm learning how to connect apps through Zapier I didn't even know it Zapier was a year ago. I'm learning how to set up a Shopify store. I'm learning how to connect Shopify with flow desk. I'm learning how to work type form and online questionnaires and so that I don't have to send touch everything and send all the emails. And there's so much automation out there. It's mind blowing. And truly there are days it's overwhelming
Starting point is 00:10:05 because I try to do my job, I try to do my show, do my social media, which drives so much of my business for me and I get so frustrated with it, it can be really annoying. Then I try to go on as a guest to other things and pitch myself for other media outlets to expand my reach, grow my business. Then I have my mentoring program,
Starting point is 00:10:23 I have my new book deal for my new book that's coming out. So I have all these different things that are happening. And then I'm very blessed that I have a couple of people who've reached out to me that wanna collaborate and do some virtual programs because they saw that I launched a program, one being a Harvard professor and the other one being an expert in digital.
Starting point is 00:10:45 So I want to do both, right? I want to do it all. Of course I want to do it all. But I haven't perfected my blueprint and my plan yet, which has been challenging. I need to figure that out. So I've got that running and automating as much as physically possible and making sure
Starting point is 00:11:01 that that's really efficient, effective, and going great so that I can jump into these new things. And it was funny, the professor from Harvard, you know, he's not doing all these different things right now like I am. So he keeps sending me pings. Hey, what's up? I thought we were doing this. Where are we at? And I had to hold myself accountable to him. And the way I did that, I kept putting it off and putting it off and finally just said, okay, let's set up a time for this day.
Starting point is 00:11:27 It was actually yesterday and this time, and let's jump on a call. And I just told him, I said, I'm overwhelmed right now. It's so important to me to do this project and this event with you. Cause I think we're going to kill it and help so many people and drive revenue for ourselves and learn a lot from it. Like I'm learning from this other business. We need to do it. It's very specific around sales and selling it
Starting point is 00:11:50 in the new COVID-19 world. And it's gonna be amazing. And I love the juxtapose of him with his really academic background and me with my real life background. The end user is gonna get a lot of value and I can't wait to do it, but I just don't have the time right now. And he said to me, we were going to do essentially a four week program,
Starting point is 00:12:11 really intense, high touch program. And it was very expensive. And he said, Heather, what if we peel back on that for a minute, pump the brakes, we can do that in August or September. When you have more time, he said, but for right now, why don't we just do a virtual summit, two hour summit, where, and then he just kind of scoped out exactly what it would look like, how simple it would be. It's really, basically, I'll tell you what it is.
Starting point is 00:12:35 It's me doing my keynote that I do all the time, and also including some jump in where we work directly with some of the attendees so people can see hands on how to do it themselves, which I love that idea. Super smart, never thought of doing that. And it's a lot less expensive than my mentoring program, a lot less expensive than the high touch program he had originally suggested,
Starting point is 00:12:58 which I think is helpful for people now. So the fact that I held myself accountable, even though I wanted to avoid him because I knew I couldn't commit to him and I didn't want to lose the opportunity, I made myself get on a call with him and the minute I told him about my overwhelm, he had a solution. So, you know, it's all about holding ourselves accountable to show up, make the conversation happen, make the connection. I'm doing the same thing with the woman in the digital space. We set up a call for Saturday because I didn't have any other time. PS, I'm recording this late at night right now because I've had the craziest day. I'm time strapped, so I'm trying to make things work the best that I can, and they're working. So that's good.
Starting point is 00:13:37 And I know next month is going to be so much better because I'm doing this work and learning about automation and taking these steps to improve things. I'm going to have a lot more free time next month, which is going to feel really good and allow me to do a lot more than I want to do, which will move my business forward even more. So that's been crazy and interesting. So today, today has been a wild day. I have, you know, in the morning, first thing what I do is I get my son ready for school
Starting point is 00:14:03 and we go through his day and his agenda and make sure his notes are ready for homework, for his Zoom classes, feed him breakfast, put him in his room and I let him know my schedule because this condo is small, it's a two bedroom condo, you know, he can't come out if I'm doing Zoom or if I'm live or if I'm doing shows. And so we go through exactly what that looks like. He's been phenomenal, PS, and I'm so proud of a 12-year-old boy that has supported me like this.
Starting point is 00:14:29 It's really amazing. So we're working together. Really, it's a team effort around here. I promise, promise, promise you that. So we get that going. I come back out. The first thing I did for the day is I do my team email to my mentoring team
Starting point is 00:14:44 to really give them some specific direction around the day and some things that they can do. And so next thing I do is I jump into my social media for the day. Then the next thing that I did is I went and took a shower and blow dried my hair, which I don't usually do. My roots are heinous. I mean, literally heinous and I can't get an appointment for two more weeks, whatever first world problems moving on So that takes like an hour It's such a pain
Starting point is 00:15:08 But I had a paid speaking engagement today and I have to look a certain way You know, they hire a certain person in an image you need to show up as much like her as you can I can't wear a baseball hat like I would you know showing up for my team meetings when I'm with my mentoring team I just I don't wear makeup and I just show up me. But you can't do that when you have hundreds of people and they, you know, hired this person in a picture. So anyhow, so that takes time, which is super annoying. And then my first meeting today was with Harper Collins Leadership,
Starting point is 00:15:39 which is my new book publisher for my second book that's coming out next year. And that was surreal and so exciting. And it was an hour long and I'm learning a lot. I've never worked with a publishing house before and I'm so grateful for this opportunity. But I have a lot to learn and a lot of questions and you know, they really want to set me up for success. So that was an intense call. And then I left that call and immediately pivoted to a LinkedIn live that I committed to for somebody that I like a
Starting point is 00:16:08 lot. I'd gone on this podcast, you know, it was important to him to have me on and wanted to do it. It helps me right. It helps me expand my LinkedIn reach and engagement and that fuels my business immensely. It's my number one business driver for my mentoring program for sure. So I want to make time for that. I jump off that get my son situated, make him lunch, regroup on what's happening in his day. And I'm spending zero time with him today.
Starting point is 00:16:32 And he knew that was happening because I was so busy. And then I jump off of that. I had my Zoom meeting for a podcast interview for my podcast, who you're going to meet next week, not this week. So that's for my next week, which is a really super interesting man who's a complete expert in professional sports and brain training and so cool. So that was amazing, but I have to, you have to prep a lot for things like that.
Starting point is 00:16:57 And that's one of the things I don't know. People understand that I like to read people's books. I like to watch multiple interviews that they do. You know, I really want to commit myself to doing a great job. And my friend Ed Mylett gave me this guy, so I needed to watch his interview with him. And you know, there's just all this behind the scenes work
Starting point is 00:17:16 that people don't always see that goes on if you want to do a great job or put your best foot forward when you can. So that was happening. And then I had this big speaking engagement, virtual paid speaking engagement, which was part of a bigger summit. It was an all day event, back to back speakers all day. And I was a closing speaker. And it's so funny, this was the one that my friend had referred me to without me being aware of it. And it was in the publishing business,
Starting point is 00:17:43 which is sort of my old media business. And I was really excited to do it. And it was in the publishing business, which is sort of my old media business. And I was really excited to do it. And they wanted to get into how to sell in COVID and the pandemic. Some of the things I talked about, I related it to the 2008, 2009 crisis and downturn. I thought everything was over back then, but it wasn't. It was temporary, it passed.
Starting point is 00:18:02 I kept my head down back then. What I challenged everyone to do today, pick your head up. Look outside of your industry for opportunity. Look outside of your industry and your company and your small circle, and stop just putting your head down to the grindstone and doing the job.
Starting point is 00:18:17 Pick your head up to take everything in and start learning and assessing where you can connect the dots to add value. Notice where people have been asking you things. Are they always asking you for help with their graphic design work? Are they always asking you help for their copywriting? Start noticing what people ask you for.
Starting point is 00:18:35 That's how I created my mentorship program is that I notice I'm getting DMs all the time asking me to mentor people. I knew there was a need. So figure out what that need is for you and start pivoting into that. The other thing I talked about was how scary it is to reach out to clients right now.
Starting point is 00:18:52 And no one wants to be the slimy salesperson, but you don't need to be. And in fact, you can do it with empathy, lead with empathy that you're just showing up to check on someone. And that is the most powerful thing you can do. I had two people in my life that lost people close to them this week.
Starting point is 00:19:09 And the best thing I did was show up for both of them and be there to listen to them and just be there for them. People don't want to feel alone and isolated, and you don't know what's going on with them. Show up as a leader. Show up as someone who cares and make that reach out today. It's critical. Then I got into the marketing element, which I did a whole podcast on this with Philip Stutz, trust, safety, discounts. You know,
Starting point is 00:19:34 there's some very specific tactics to implement right now with your clients. They're going to help them to grow, which only adds value to you. Then I talked about that whole idea of what story are you telling yourself that's not empowering you and holding you back and how can you flip it and put it to work for you? And then of course I brought up my hand washing hack. Don't sing happy birthday twice. Instead, when you wash your hands eight or 10 times a day, this is what you say. I am thriving.
Starting point is 00:20:02 I am confident. I am solutions oriented. I am finding a way out of this, I am growing from this, I am crushing it in the pandemic. I get so excited to wash my hands, it works, you know? So put these things to work for you. These are some of the things that I discussed today on the virtual summit and got really great feedback. I'm super grateful for.
Starting point is 00:20:21 Now I have to get to our guests because this is freaking mind blowing. Our guest guest today actually came to me not because of him but because of his assistant who's amazing and happened to follow me on social media, loved my story, liked the message and thought it would be a really good fit and I'm so grateful, so random that I didn't know about our guest. So our guest is Dean Graziosi. He's a multiple New York Times best-selling author, entrepreneur, and investor. He started on or has been involved in 13 plus companies that have resulted in over 1 billion, that's a B, dollars in revenue. For over 20 years,
Starting point is 00:20:59 Dean has been dedicated to delivering self-education to those seeking transformation and success outside the normal path of traditional education. Recently, he and Tony Robbins, that's his business partner, launched the Knowledge Business Blueprint with the goal of making self-education viable for millions. Great timing.
Starting point is 00:21:18 It began with the largest online training in history with over 200,000 people live and has since become a movement. He lives in Arizona with his wife Lisa and his three children. Also Dean is an open book. Talk about anything that you think your audience needs to hear. That came direct from his assistant. So I did that and you're gonna love this interview. And I have to tell you I don't always mention this but there are some people that I interview, I'm so excited. And then I get to meet them, like, ah, you know, I don't know, that wasn't the magic person I thought it was going to be. Here's what I want you to know about Dean. This
Starting point is 00:21:53 guy's the real deal. He was so kind to me and so helpful. I didn't ask him for anything. I was grateful for his time. But when you get on a zoom with someone and you're about to record a podcast, you chat for, you know, a few minutes before you go live. And I was just, he's asking, Hey, how, Heather, how are you doing? Like what's happening? My team gave me all these notes on you. And he had done his research, you know, through his team on me. And he's asking like, wow, it seems like it's probably, it could be hard for you to tell me about your business and what you're doing. And I did. I told him how I pivoted to the mentoring and I'm trying this and I'm trying that. And he said, I'm going to do something for you at the end of this and just hang
Starting point is 00:22:32 tight. I didn't know very much about him other than I'd seen him on a couple of podcasts to do my research and you know, had kind of leaned into a couple of his earlier books, but I didn't know much more than that. And it ends up this man, unbeknownst to me, gifts me his course, this new course that he has with Tony Robbins, which is all about taking businesses online. And when I tell you this course is insane,
Starting point is 00:22:57 it's unbelievable. I have so much value already, and I have only gone through the first couple of modules. It's huge. I wanna quit my job for a week so I can get through the whole thing because I know it's gonna make me so much more money than... this is the blueprint to taking a business online and PS this is not an ad. He's not paying me to say this. He just sent me this course because he thought I'd really benefit from it and it was the kindest thing that someone's done for me in a
Starting point is 00:23:24 really long time. You never know how you could help people. You never know what can happen when you show up and meet someone. You just never know. So show up, put yourself out there, go on the podcast, meet the person, send the DM. I'm so grateful I met Dean and you are going to be too. So hang tight. and you are gonna be too, so hang tight. Meet a different guest each week. Welcome to Terri! Hi, and welcome back. I am so excited to introduce everybody today
Starting point is 00:23:53 to a man you already know, Dean Graziosi. Thank you so much for being here. Good to be here, Heather. It's exciting. I'm really excited to have you. You know, I couldn't have found a better person to speak to today amidst the coronavirus and all of the layoffs that we're facing. You know, you're someone that I look to who is light years ahead of where I am as an entrepreneur and and I know all of my listeners right now, seeing the massive success that you've built, I think people oftentimes forget
Starting point is 00:24:24 that there have been times in your life where you weren't a multimillionaire, you seeing the massive success that you've built, I think people oftentimes forget that there have been times in your life where you weren't a multimillionaire, you weren't on the top of bestseller lists, and I was hoping that you might be able to give us some insight today for those of us that are in this pivot moment that are trying to build new business,
Starting point is 00:24:40 trying to just get by, where do we start, and what does that look like? First off, congratulations on all that you've done, all the impact that you're making. I didn't know who you were a year ago, but my team somehow they came across you and I started watching some of your stuff and then I got a big old letter from my team about what you're doing, how you're impacting lives. I just want to say congratulations for not only becoming an entrepreneur, but I think it's really amazing when you become an entrepreneur and then your obsession is to give back. And that's what you're doing so well. So the world needs it now more than ever.
Starting point is 00:25:11 Also I want to say for those of you listening or watching right now, I know there's a million podcasts, a million things you could be doing. And I want to tell you, if we're going to take the time, Heather's time, my time, your time, I'm going all out. I want to let you know I'm going to deliver whatever I can to help your journey. And just a little bit, but just a little bit to know is I've been through four shifts in the economy. I've been through 9-11.
Starting point is 00:25:31 I was in business for all of them. And I know how it can feel. I mean, listen, I just want to say if you feel uncertain, if you feel a little scared, if you feel like, oh, what am I going to do next? Congratulations for being human. I mean, I was there for the dot com bust in the late 80s and a little recession in the 90s and then 9-11 and then 2007 when they called it the Great Recession.
Starting point is 00:25:54 All of them were very unique. All of them, you had to have the skills to be winter proof and I wanna go through some of those today. But that combined with the fact of stay inside, don't be social, you don't know if it's really gonna get people sick or not, you worry about your family, it is uneasy times, but I wanna tell you, in these uneasy, uncertain, unprecedented times,
Starting point is 00:26:15 this really is, and I'm not just saying this, and I don't wanna think I'm dismissing the fear, the worry, the stress you might have with your business or your career, but these really are the times that those that dig in, those who get innovative, those that find a way to be creative, those that can shift and pivot will exponentially grow.
Starting point is 00:26:32 Because at the end of this, Heather, this too shall end, right? Every world war ended, everything that's been tragic, the Spanish flu, even before there was tech, it all ends. And I guess the biggest question you could ask yourself before we get into kind of more tactical stuff is who do you wanna be when this ends? Do you wanna be someone that waited and hoped
Starting point is 00:26:51 that someone else fixed it? That the president or the head of your government or country solved your problem or you're waiting to see when things open? Here's what I know. I don't know about you Heather, I never had a Prince Charming come and save me. I never had money deposited into my bank account. And we have to be in
Starting point is 00:27:09 control of where we're going. And I truly believe this is a great time to plant seeds. So you can look back in three or six months and say, during that shift, during that downtime, I filled myself with capabilities, I armed my toolbox. I got more powerful. I navigated new territory. And that's the people who will create innovation and shift. So again, I know that was kind of broad, but I just, I love sharing that because I have friends right now that are hustling and they found a new sense of energy and there's no money coming in and they're laying people off, but they found this innovation like our company has done and we're creating breakthroughs and we're actually doing better now
Starting point is 00:27:45 than we were two months ago. And I have other friends that are literally sitting around, Heather, and waiting and complaining like, what's this president gonna do? Oh my God, what's our governor gonna do? And I didn't get any of the PPP money. I'm not being a jerk. I just mean, there's two ways to approach this
Starting point is 00:28:00 and one is not gonna come out so good. And I think one's gonna come out exponential and be on a whole nother level and not feel left behind. I agree with you wholeheartedly. I think the challenge, I know the challenge for me when we went to quarantine, my number one revenue driver was my speaking business. And to sit on the couch and really deal with the impact
Starting point is 00:28:20 of what was happening financially, there is that tendency to freeze for a minute and just say, I can't believe this is happening. But then when you unfreeze, okay, how do I reboot and redirect? And, you know, for me, it was wondering, is this virtual speaking world a real world? Does that pay the same? You know, there's all these unknowns, no matter what, what your skillset is and what value you're bringing to the world, that transition to try to reinvent and to try to innovate under this time crunch and pressure, it's challenging.
Starting point is 00:28:49 It is. I agree with that completely. But here's the thing, the way I look at it, again, maybe having a few more years in this and I watched what happened in 9-11 and I watched what happened in 2017 and I realized there's only a limited amount of time you could pause and freeze. Like you just have to shorten that distance. It is normal, it is average. I believe, at least me, I was born a pessimist who had to work really hard to be an optimist.
Starting point is 00:29:11 My brain wants to tell me I'm not good enough, I'm an imposter, it's never going to work. Oh, this is the one that finally is going to pull the carpet out and you're done. My brain wants to tell me that, but you just got to overcome that as fast as you can. Because when a pendulum swings so far, like this shift in the world, you know, we have completely different, in the last two months, we're in the same world as we were two months ago.
Starting point is 00:29:33 Look at, we just, when we first got on, I said, are you sick of Zoom? Like, this is my fifth Zoom today, right? But the world has shifted so far, Heather, that when it goes back, it's never gonna go back to where it was. And if you realize that now, instead of feeling like in the book,
Starting point is 00:29:48 who moved my cheese, going, I'm gonna sit here and wait until my cheese is back. We gotta get up and hustle. We have to go find new cheese. Like we've converted all of our training, all of, like I said, I traveled the world. This is the longest I've been home in 24 years. My partner, Tony Robbins,
Starting point is 00:30:03 longest he's been home in 38 years. But what we Robbins, longest he's been home in 38 years. But what we have to realize is no Prince Charming coming, the world has shifted. You got to take uncomfortable action. And I think that's the way we pivot. And one thing, again, I can go in a lot of directions, so feel free to reel me in. But I think this one thing is really important, is when a shift like this happens, Heather, our brain tells us, I can't believe we have to start over. Like I was doing so good speaking, now I gotta start over? And it's the biggest lie we could tell ourselves
Starting point is 00:30:30 because starting over feels heavy as crap. It's like a mountain on your back. Like I've done all this work and it's never starting over. You can't take away your wisdom, Heather, your capabilities, your ability to impact lives, to persuade, to negotiate, to be an extrovert, to light up an audience. All of those things are there.
Starting point is 00:30:48 You overcame your fear to start your own business in the first place. We all have to remember, the truth is, no matter how hard things seem right now, we're all on third base. We're alive, we're healthy, we have life experiences, we're here to fight another day. And what we're doing is, if you can visualize
Starting point is 00:31:04 that no one can take away your experience, no one can take away, they might take away your resources, but the most successful people in the world didn't have resources. They're relentlessly resourceful. So this is your time to invoke your courage muscle. Courage isn't like taking action in the absence of fear. Courage is taking action when you're scared to death. We have to invoke our courage muscle.
Starting point is 00:31:27 We have to realize that we're already on third base and the pivot is nothing more than figuring out the pendulum went way over to this side. How can I fit into where things are now? I don't have the answer for every different business. If I was with you face to face, maybe possibly, but some industries are struggling or going out while others are absolutely booming. So how can you take the being on third base, take your capabilities, invoke your courage muscle, take uncomfortable action, and then look to where things went and see how you
Starting point is 00:31:57 can get a piece of that or alter your business to fit into that. So for you, the first thing that you did, I mean, you already had established a really strong sales funnel. You know, you have this whole program that you've created. So I feel like for you, it was a little, was it easy to pivot during this time? One of our big revenues is that we do workshops in our office and I speak,
Starting point is 00:32:21 I was on the road at least twice a month speaking someplace and we do high level workshops in our office, we can put 70 people, we made a custom place just for that. And there were people from 100 plus countries. So all of that went away and we just sat down and pivoted and said, how can we make a virtual experience that doesn't feel like it's just a Zoom call
Starting point is 00:32:40 when you're sitting in your living room? So like we just, I mean, for us personally, we obsessed on how do we play the right music? How do we do challenges? How do we mail them something in advance? If we're going to do a cocktail hour, you know, if you drink or not, let's send them a little mixer and a shaker so we can all have a cocktail hour together, have lunch delivered to their house.
Starting point is 00:32:58 Like we came up with all these creative ways to create an experience to shift and pivot because you know, we we had millions of dollars collected for events that we couldn't hold. We wanted to sell moving forward. So yeah, I mean, that's just in my own personal business, but I see a lot of people innovating like crazy. And I also have other friends that are, like I said, sitting around waiting for it to go back to where it was.
Starting point is 00:33:17 You brought up the 2008-09 recession. And for me, I was in corporate America at the time leading a company and I was so overcome by fear and this sense of gratitude ill Position I took it as gratitude as I'm so grateful. I have a job during this time I'm so grateful that they're giving me three other jobs to do because they fired a third of the workforce and I'm grateful to take That work on instead of thinking because they fired a third of the workforce. And I'm grateful to take that work on. Instead of thinking, wow, I'm a really talented person
Starting point is 00:33:47 who is, this company is lucky that I'm in a leadership position in order to turn things around and improve, you know, and take advantage of opportunity. I didn't think like that. So I didn't look at real estate as an opportunity. I didn't pick my head up to look around outside of my bubble and stop saying,
Starting point is 00:34:02 oh, I'm just so lucky I'm getting paid right now and look beyond that. What are some of the things that you see when you pick your head up right now and look beyond as opportunities in this new virtual world? I think, and I think this is really important, take what serves you from this interview and throw the rest away,
Starting point is 00:34:16 but if we are gonna be socially distanced, right? And even when they say you don't have to be socially distant, it's gonna take a long time for people to feel comfortable. I might feel one way, Heather, you might not care. But I see when you go out right now, people I walk down my street. I take a walk and a run almost every day. And if I pass somebody I can see him at quarter of a mile up. They'll cross to the other side of the street.
Starting point is 00:34:38 Right. I mean, so if we're socially distancing, what are some of the things you can do in your life and your business that would create a virtual connection? I think if you want to give one of the trends right now is self-education. It's one of my passions. It's what saved my life. There's two thirds of the world home right now learning on computer. When my daughter wants to learn a, you know, she's into art and she was looking to take an advanced training. She didn't look at local college courses.
Starting point is 00:35:02 She didn't look at her high school. She didn't look for a teacher. She went on't look at her high school, she didn't look for a teacher, she went on YouTube and found a woman in the Midwest teaching art. Like people are just learning from other people. So we know the self-education industry, the knowledge industry is exponentially growing. How do you create virtual connections?
Starting point is 00:35:17 I see our Facebook groups, we have three or four Facebook groups, they were always really highly engaged. Now they're off the charts. There's people posting, in one of my Facebook groups that used to average say 10,000 posts a month. Last month 138,000 posts in the Facebook group because people need connection. We are, we're humans, we need to be around people so we're looking for virtual connection but we're not just looking for a group, we're not just looking to scroll on Instagram. We want to be a part of something bigger than yourself.
Starting point is 00:35:45 I know this sounds, this is gonna maybe sounds gross, but someone said once, we're born with our umbilical cord and it's cut. And then we spend the rest of our life walking around looking for a place to plug it back in. I've never heard that analogy. It's a really kind of gross analogy, but it really makes sense.
Starting point is 00:36:02 We're trying to plug into something where we feel a part of something bigger than ourselves. As entrepreneurs, being an entrepreneur is one of the loneliest things in the history of the world. Like when I wanted to do something different when I was young and my parents thought I was an idiot and my sister thought I was crazy, like my parents weren't that close to me because it seemed weird. My sister sat down with me and gave me an intervention like I was a gambling addict, like telling me I was crazy for what I do. I didn't go to school, I didn't have the money,
Starting point is 00:36:27 I didn't have the resources, didn't have the education, didn't have the business experience, like everything possible. I remember friends going, oh, Dean's a dreamer. And I guess remember feeling more distant and distant. And you listening right now, you might feel a little alone in your dreams, right? So how do we find this place where we,
Starting point is 00:36:43 it's like Cheers, the old show, like everybody knows your name and they're glad they came. I where it's like, cheers, the old show, like everybody knows your name and they're glad they came. I would say to you, Heather, and anybody, even in possibly your profession, how do you take, or in any industry, how do you take what you're currently doing and take your community that you may already have and how do you take it
Starting point is 00:36:57 to a whole nother level? And now that you're home, like some of the communities I barely went in, I'd go in and read, but now I'm going live in these communities every week and it's literally exponentially growing my business, because someone's over in a dead community, or it's just them, and they bounce over to mine, like, oh my God, this guy's in here every week,
Starting point is 00:37:13 he's delivering free value, I'm gonna buy whatever this guy has, right? So we have these opportunity pockets that you just have to be, I keep using the silly word of an investigative reporter, like be obsessive. What are the trends? What are some of the things you're doing right now
Starting point is 00:37:30 as a habit that wasn't a habit two and a half months ago? Eating my son's M&Ms. Oh my God, listen, I'm not a big sugar person, but I have to tell you this quarantine because there's not much else. I'm fighting not to have, you know what? All right, I'm gonna just get out of character here for a second and say, I haven't had like sugary cereal
Starting point is 00:37:49 since I was a kid. I grew up on Lucky Charms, Captain Crunch, Fruit Loops. I haven't had it in decades. We were at the store about a month ago, and I brought my son, we had masks on and our gloves, and there was nobody there. We went like six in the morning, he's like, dad, can we get cereal?
Starting point is 00:38:01 I'm like, oh my God, I used to have all these. We bought Frosted Mini. I'm now completely obsessed. I can't used to have all these. We bought Frosted Mini. I'm now completely upset. I can't go to bed without a bowl of cereal. I'm like, I have to go to therapy now to get rid of cereal. You and the rest of the world, we are all in that same challenge together.
Starting point is 00:38:15 And our friend Ed Mylett even posted something the other day that he's gaining a little bit of weight too. So I think we're all in that part together. Ed's such a good dude. He's such a good dude. Meet a different guest each week. way too. So I think we're all in that part together. He's such a good dude. I live in Florida and I've always struggled to find intimates that are breathable and lightweight. I recently tried the Skims Fits Everybody collection and I found my new favorite bra and underwear. These pieces mold to my body. I even forget I'm wearing them throughout the day. I've never tried anything that can actually beat the heat or humidity in Miami.
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Starting point is 00:41:36 well, it's easy for you, Dean, or easy for you, Heather, you're online. But every industry and everything you're thinking about doing or you're currently doing, if you can find a way to virtually connect people, they just want to be a part of something. And I'll give you three other things, and this might be too specific, but people want live not pre-recorded. If you're online and you've got a Facebook group and you dump the video in every day,
Starting point is 00:41:59 it's completely different than if you went live in that Facebook group three days a week. Everybody's home. The internet usage right now is double what it was three months ago around the world, right? People are sick of going and just watching a rehashed video and they've watched all their Netflix show. They want live interaction. They wanna feel you.
Starting point is 00:42:15 They want real. They don't want the perfect you with the polished video. They just want the real you. So I'm finding real, raw, transparent, open community virtual connection is really an unfair advantage that most people aren't taking advantage of. Are you doing that with your employees virtually too, to keep them engaged?
Starting point is 00:42:31 That's one of the questions I hear from a lot of leaders right now is they're struggling with that disconnect with their team and sense of camaraderie. We have two things we've done. We all do a Zoom meeting, but we're all on Voxer as well. And I communicate with my team all all on Voxer as well. And I communicate with my team all day on Voxer. And I have different buckets.
Starting point is 00:42:49 So I have Voxer for the entire company. And Voxer is just an app to communicate if you guys don't know. It's just easy to do voice memos and stuff. And then I have a Voxer set up for each department, marketing, production, customer service, accounting. So if I want to inspire each one, and I don't go a week without at least one message to each of them and get updates. So we went, we weren't virtual. We were 87 people in our one by one company.
Starting point is 00:43:13 We're all together in one room, you know, one big building. And then overnight we were virtual. So I think it's imperative that you keep connection. You have to paint the vision now more than ever. You know, the biggest sales job we ever have to do to achieve success is a sales job on ourselves So I would say whatever it is your goal is for your company You got to get up in the morning and you got to put your big boy or big girl pants on and you got to Sell yourself on where you want to go. You can't focus on what could go wrong if this stays believe me
Starting point is 00:43:40 I do that and we cripple ourselves and it never helped me not in the the history of my career, has thinking of what could go wrong brought me forward. Never once. So we gotta find a way not to do it. You gotta sell yourself on where you go and when you get in that state, you gotta sell your team. That reminds me of a point that you made in one of your earlier books where you create that image of that negative person
Starting point is 00:44:00 that you can be and where that was taking you, what that looked like and name that person and then create that new upgraded image of speaking positively to yourself, the words that you choose and that vision for your future and comparing those very stark differences. Yeah, Heather, I don't know about you, but I still, listen, personal growth is my life.
Starting point is 00:44:19 I've been in it for 20 plus years. I have two New York Times bestselling books on personal growth and still, I still have that voice that tells me it's not gonna work out, that I'm an imposter, that this is the big one. Like, I'm not gonna get through this one. I still have that, and I just know if that voice is even a little bit louder than the positive voice,
Starting point is 00:44:38 I cripple myself. I don't get in flow state, I don't create innovation, I don't think it'll work. I go into more of like savings, like how can I save? And I'm looking to play defense. And listen, like savings like how can I save and I'm looking To play defense and listen, we all know we can't save our way to success. It's impossible It's like a football team playing defense only and not going out when it's offense time Like you can't become wealthy. You can't create freedom in your life. We have to have innovation
Starting point is 00:45:00 We have to play often so we have to protect that so I do everything in my power to observe those thoughts of that. I call it my inner villain. If you read that book, I think it's this inner villain that's crippled me way too much. And I try to awaken my inner hero that shuts that voice down. And if it was a game, the inner hero usually wins about 51 to 49. Like it's still a close game, but that's all you need. Yeah. I talk a lot about firing the villains in your life
Starting point is 00:45:25 and how you set yourself up to take off when you do that, when you get rid of that negative person. And I like how you spoke about the villain too. Sometimes that villain is ourselves. And sometimes villain is a harsh word for people to really correlate. I had seen an interview that you did last year or the year before when you had just gotten divorced
Starting point is 00:45:43 and talked about how your business really started accelerating after you had gotten yourself out of a situation where you weren't at your best, you weren't, you know, your happiest. And then as you made some changes and evolve, things really started taking off even further. And I love this conversation, by the way, it's a pleasure to meet you in person here. Well, Zoom, right? The new in person. I have to tell you, I always realized this in business that our next level of life lives on the other side of the thing we fear the most.
Starting point is 00:46:09 But it never really hit me at the depth it did. Like it was almost intuitive or unconscious I did that in my business. Like I climbed this mountain, but I gotta climb that next mountain. I know it's brutal, but I gotta like, like business, it was like built in my DNA. I don't know why, but it was.
Starting point is 00:46:23 And then all of a sudden, and some people face this in business and why I want to share that is when it came to my relationship, I did go through a divorce and I had two children and I was a product of divorce, many divorces. My parents were divorced like eight times between them, nine times between them and married and divorced nine times. And it hit something inside of me that made me so fearful that I was going to do to my kids what I never wanted done to me.
Starting point is 00:46:46 And it caused this crippling, like I had anxiety, I'd never had anxiety before. I was having like crazy anxiety. I was popping Xanax twice a week just so I could sleep and I'd never take, I don't even take aspirin. I take Xanax twice a week. I'd have a glass of wine once a week. I didn't want to be alone. I needed music playing like I was going because I wasn't facing it.
Starting point is 00:47:04 I wasn't like addressing it and I wanted it to go away. And it was just this craziest time in my life. And I have to be honest, I didn't realize that it affected my relationships with dear friends and business partners. It was affecting my business. And I thought, I'm a man, I got this. I'm strong, I can handle this.
Starting point is 00:47:23 But it was on my mind every day. And when I finally made the commitment, when I finally made the commitment and said, hey, we've been trying for a long time, my ex is a dear friend now, but I needed it to go. It was like, I finally turned my ship into the storm. Like I was afraid for my kids, I was afraid for all these things.
Starting point is 00:47:38 And that's, can't that be when we wanna start or scale our business? Like we had the comfy job, like last time, you were happy that you took on three different roles and you're like, I don't wanna start my own thing. That's the thing I fear. I'm looking, like I want it, but I look away. I'm not sure, right?
Starting point is 00:47:52 But one day you still, I don't know if it was an epiphany or a day where you had enough or a day where someone pulls the carpet out and you lose your job and you go enough of this. I'm taking my ship through the storm and I'm prepared to see what's on the other side. And that's what I did in ending my relationship. And I can't even tell you how afraid I was,
Starting point is 00:48:12 like the most fearful in my life. And I've had some crazy things happen in my life in my childhood, we all got stuff. But this was crippling to me until it wasn't. And I made a decision no matter what was gonna happen in my life, I was gonna face this and I would end up better friends with my ex than before we started. And that was my two, I was going to replace anger with compassion.
Starting point is 00:48:31 And I have to tell you, when I got to the other side, like I have these crazy metaphors, like my ship was in a bay and it was calm and there was other nice ships, but I wasn't happy in that bay and I was miserable in that bay. But maybe I should have felt happy. I was making money. I'm successful. I have two kids. And then one day I was miserable in that bay. But maybe I should have felt happy. I was making money, I'm successful, I have two kids. And then one day I was like enough. And again, that metaphor, I turned my ship into the storm
Starting point is 00:48:51 and it was brutal, sleepless nights, Xanax, friends. I flew to my buddy Tony Robbins' house and spent two days by buddy Dr. Amon, I'm blessed to have all these great. And I went through kind of like hell for a while. And then one day it was over and I was on the other side. And again, this silly metaphor, but my ship was out of the storm and I was in a whole different world.
Starting point is 00:49:10 I navigated new territory and I have to tell you, it was like 4,000 pounds were lifted. My kids started thriving on a whole nother level. I built a real friendship with my ex. I made a list of the kind of man I needed to be to attract the woman I wanted. And I remember I'm like, I'm not going out to look for dates.
Starting point is 00:49:26 I'm going to be a better version of me. And I had all this energy. My business started to flourish. My team's like, you're on fire. My videos were different. And I attracted the love of my life. Now I'm three years in. We have a seven week old baby.
Starting point is 00:49:38 I'm beyond happy. My kids are thriving. My ex is on fire. But it never would have happened, Heather. If I went too deep on that, I'm sorry, but it never would have happened if I didn't face that fear. And maybe if that's what you get out of this today, there's something you're avoiding, there's something you might be afraid of,
Starting point is 00:49:55 there's something you're uncertain of, there's something that you think you need more confidence to do. I'm gonna tell you, your life will never grow unless you face it. Oh, that's such a great story, and thank you so much for getting into that detail because I know for sure you just helped a lot of people.
Starting point is 00:50:10 And even for myself, just hearing you say that, that is, you explained, when I was sitting in corporate America, I wasn't happy and I knew that I could do more. And I believed in myself so much, but I couldn't look at that opportunity because, and then there was a list of excuses why, a list of reasons why I couldn't look, a list of why I'd be selfish or I'd be crazy or wouldn't
Starting point is 00:50:28 work. All these self doubts that came up would keep me looking away and going through that storm is never easy. And I get so frustrated when people will say, you know, Gary Vaynerchuk is a big fan of saying, enjoy the journey. F you. I've been through the journey. The journey is hard in the beginning. Yeah, the journey's great once you're established, you've got your blueprint to success, right? And you've built up your strategies, your funnels, whatever, but that beginning when you really go through
Starting point is 00:50:56 that storm, it's difficult, but it's so worth it. It's so funny you said that. I agree with the same thing. That journey sucked. It was the worst six months of my entire life. I'm telling you, I didn't know what to do with myself. I've never been claustrophobic. Like I was going through, I get on a plane,
Starting point is 00:51:10 I'm like, I can't sit in this plane, it's too small. It was the weirdest stuff ever. It was a terrible journey, but I am a better human being. I'm a better dad, I'm a better man. I have more empathy, more compassion. I wanna serve at a higher level because I went through that journey. And I have to tell you something,
Starting point is 00:51:25 you said something that's really kind of a part of my DNA. I met a guy named Dave Kekage, and he was jogging at a younger age, and he got hit by a car, and he was paralyzed from the neck down. And such a positive guy, and I meet this guy, and he's got Kekage Credos, he's got this little pamphlet that folds out,
Starting point is 00:51:40 and it's all his one-liners that he lives by. And one of them has always stuck out, and it said, living the hard way is easy and living the easy way is hard. And it just like, think about it. It's easy to order pizza and, you know, fried food and McDonald's and sit on the couch and binge on Netflix. That's easy, but it's really hard when you're 60 years old
Starting point is 00:51:59 and you have diabetes and you're out of shape and you can't play with your kids, right? It's really easy to neglect a relationship, go out and be unfaithful, drink, party, forget about it, but it's really hard if that causes the end of a marriage or split of a family, right? And it's the same thing in business. Sometimes it's easy to say, ah, you know, I'll just stay with this job. I get a paycheck every day.
Starting point is 00:52:21 While the economy shifted, I still have a job. That's easy. But it's really hard when you're older and you don't have the freedom and time control and go to little league games or games with your kids or vacation with your family or do the things you always dreamed of or explore the world or retire and actually have money in the bank and not relying on social security or a little bit of a pension you put together. So when I think about that, it makes me want to work hard now to plant seeds, right? Silly analogy, farmers when they got a clear land and get rid of the trees and plow it
Starting point is 00:52:51 up and plant seed, you plant this little tiny seed and you got to wait months. But when they plant the seed, eventually they harvest and have a crop. There's so many people staring at the field going, I'd have to cut the trees, then I'd have to plow the field. Oh, then I got to water those seeds. Then I'd have to plow the field. Oh, then I gotta water those seeds. Nah, that's hard. But life is hard. Having a boss telling you what to do
Starting point is 00:53:10 and you're not happy, that's hard. Not having control to do what you want when you wanna do it, that's hard. Not living into your full potential that God or whatever you believe the universe gave you, that's probably the hardest thing in the world. So why not live a little harder now so you can live easier for many lives,
Starting point is 00:53:25 you know, many generations to come. When I started this podcast, it seemed like I had to figure it all out on my own scripts, setups, filming logos. It was super overwhelming and every day seemed to introduce a new decision that needed an answer on the spot. When you're starting off with something new, it seems like your to-do list just keeps growing every day seem to introduce a new decision that needed an answer on the spot. When you're starting off with something new, it seems like your to-do list just keeps growing. Every day a new task and that list can easily begin to overrun your life.
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Starting point is 00:56:31 neighborhood benefits by going to joinbuilt.com slash confidence. That's J-O-I-N-B-I-L-T dot com slash confidence. Make sure to use our URL so they know we sent you. Joinbuilt.com slash confidence to sign up for Built today. Let me guess, you'd rather get a root canal than shop for car insurance? Yeah, you're not alone. It's a total headache. Quotes all over the place, confusing coverage, spam calls from companies you've never heard of. You'd think it was designed to be that frustrating.
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Starting point is 00:58:51 Not all drivers find savings. Jerry.ai slash confidence. What just came to mind for me when you were explaining that is this realization I didn't think about a lot when I was in corporate America, which is that if you aren't making money when you're sleeping, you're going to be working for the rest of your life. And when you're in that corporate America mentality, you're in this well lit space and no one's talking about stuff like that. You know, those conversations aren't had and having side companies and finding ways
Starting point is 00:59:26 to find real wealth, those conversations don't happen. As an entrepreneur, those are the things you start realizing, wait a minute, I need to create a product that can sell 24-7. I need to create a product that can be automated, that doesn't take so much hand-holding. I need to transfer my value, my skills and assets in a unique way and different deliverables that can produce revenue for me long term and that's a
Starting point is 00:59:50 real shift in thinking and I know that that's something that you've been doing for a really long time. Yeah you know I'm gonna put a little thorn in everybody's side right now. If you're a part of the time and effort community you can never get ahead. It doesn't matter if you're an attorney who gets $2,000 an hour you still have to work an hour to get 2,000 bucks. You'll be always be measured by the time and it's the time and effort community. And you're right, sometimes I forget that,
Starting point is 01:00:14 you're thinking, oh, I can get the raise. Like, oh my God, the raise is still just a raise on your time and effort where you can't have exponential results, right? Again, remember I said, I was saying about being an investigative reporter. Maybe this is a time to finally, and maybe you're already in the digital economy,
Starting point is 01:00:29 maybe this is a time to stop thinking about it. You already see other people getting ahead. You already know that the world is online. You already know that people are buying products, services. They're buying information now more than ever. The knowledge industry is heading towards what Forbes said, a billion dollars a day, Heather. Like a billion a day.
Starting point is 01:00:46 You already know that technology has been simplified through things like Kajabi and ClickFunnels and great sources out there. You already know that people are saying no to going back to college. They're saying no to trial and error. They're saying yes to learn from people who've already been there, to learn from a Heather
Starting point is 01:01:01 who was in corporate America and now has done their own thing or the regular person who's just been through an experience and came out on the other side. So all I'd say is this is a time to not look back and say, yeah, I watched every Netflix series that there was, or I got sucked into the news. Be obsessive and find something you can do that when you're asleep, you could make revenue.
Starting point is 01:01:22 And listen, if you're not there, it's gotta sound really difficult, like where do I start? Just keep digging, find someone who's been there, find someone who's sharing their knowledge and has real experience. It's not too crowded. I don't think we've even seen the surface
Starting point is 01:01:36 of what you can do online. I think there's a whole nother level of self-education, knowledge industry, information age, whatever you wanna call it, but you just gotta be hungry and like I said, do a little bit of the hard work now. If it took you two years from today to have whatever revenue you feel is amazing
Starting point is 01:01:52 coming in on a monthly basis, no matter what you did, would it be worth the next two years? You're gonna work hard for the next two years anyway. Like you're gonna deal with people letting you down. You're gonna deal with bad days. You're gonna deal with people being sneaky behind your back. You're gonna deal with people letting you down. You're gonna deal with bad days. You're gonna deal with people being sneaky behind your back. You're gonna deal with disappointment. It's all gonna happen anyway.
Starting point is 01:02:10 So if it's gonna happen anyway, then maybe it's time to shift that mindset like you did, Heather, from corporate thinking to entrepreneurial thinking. You know, the more that you do that to the more that becomes your new norm, which I find really comforting. When the pandemic hit, I thought, okay, how can I pivot? What's a new revenue stream, digital only. And I decided to launch my first ever mentoring program. Never done it.
Starting point is 01:02:32 I've never taken- Oh, I'm proud of you. Well, I've never taken one. So this was a completely new space to me. I understand that you've got masterminds everywhere and everyone's got these things, but I never tapped into this, didn't know anything about it.
Starting point is 01:02:43 I just knew I can deliver value to people. Didn't know how to price it. Didn't know how to outline the curriculum. Didn't know how to automate it. Nothing, I did not know. And it's so important for people to hear that because I made mistakes and I'm way too high touch and I charge way too little.
Starting point is 01:02:58 And it's been crushing me this month because the time commitment I made was overwhelming. However, all these mistakes taught me there's a better way to do it. And now I've been spending my time researching. How can I automate? How can I connect this app to that app so they can speak to each other and send the email without me ever being involved? How can I set up the online video course to connect to my calendar?
Starting point is 01:03:20 It's just so interesting how for me, it's like reinventing a wheel. Cause I didn't have the blueprint that somebody out there has that you have. But you know what? You can create it on your own and maybe you're going to create it a little bit better and different. And here's the thing. This is when your backs against the wall is when innovation happens. When things are fat and happy and money's coming in and everything's good, it's like,
Starting point is 01:03:40 oh, I'm just going to leave it the way it is. Don't mess with it. It's like, don't mess with it. You had to mess with it, Heather. And here's the thing, you're gonna figure out the nuances and the goods and the bads, and you're gonna find a software that helps solve this problem,
Starting point is 01:03:53 and you're gonna help find a new way to communicate. And by the time you're six months in, you'll have a dialed in program that'll generate revenue while you're impacting lives. I'm proud of you, I'm so glad that you're doing it, because the world needs it. And did you enroll people into it? Of course, I'm so glad that you're doing it because the world needs it. And did you enroll people into it?
Starting point is 01:04:06 Of course, I sold it out, Dean, come on. That's what I thought. That's what I thought. Yeah, so I, well, because I had undervalued the program, but I'm a big believer in my background in sales and that the testimonials that I get and the recommendations and reviews of my work are everything, that's my best sales tool.
Starting point is 01:04:22 So I needed to ensure for myself, number one, a money back guarantee and number two, that I was going to get great deliverables on the end on the testimony side so I could advertise it moving forward. Absolutely. And so I'm halfway through the month. These guys are so happy. They're, you know, I'm exhausted and going crazy, but I can get through the month. And now I've already raised the prices for my next month's offering. I'm tightening up, you know, a number of different things. So next month will be so much easier.
Starting point is 01:04:47 And then I want to continue to evolve it in that regard. And the whole key to it was just getting started, just doing it even though I didn't have the blueprint. Yeah. And just think about, again, the pendulum swings, right? So let's just say over the next six months, you are going to completely master it. Plus, I'm going to send you a gift when we're off. I'm going to have my team send you something that'll help you so many. Take what serves you
Starting point is 01:05:06 from it, throw the rest away, but you're going to love it. But the pendulum swing so far, let's forward six months. What I was saying before, this is dialed in. You're charging what you should be charging. You're getting massive impact for your team or for the girls and the guys that are learning from you. If you found it where it wasn't an inconvenience, in fact it lit you up because you knew you were changing lives, it didn't feel overwhelming anymore because you figured out the nuances and you had Calendee and you had Zapier sending over your pieces and you had ClickFunnels collecting the money and Stripe was putting the money in your bank account and the girls and the guys
Starting point is 01:05:37 were absolutely loving it. Would you ever stop doing this in seven months if it brought you that kind of revenue and that kind of impact? Okay and And sometimes maybe this is just me, but we get asked to speak someplace and you're like, Oh, I got to go there. It's gonna take, you know, I got to go to planes and I don't know. Maybe I can in six months when that changes, you might go, I'm not taking any speaking gigs unless I double my revenue and it's going to place that I love. And I did that a few years ago. I just, whatever I charged to speak, I doubled it. And I said, I'm only going to places I love. And nobody said no.
Starting point is 01:06:09 But I had the confidence to do that because I had ongoing revenue like you're creating right now. If I didn't speak that month, I still had great revenue coming in from my automated processes. That's where wealth compounds. When you have the courage to say no to certain things and you have revenue coming in, you could raise your prices, be more selective, and it's really just, it's the confidence muscle, right?
Starting point is 01:06:31 We start with courage, it takes courage to get started, but then once you start learning the capabilities and the capabilities turn to wisdom, then you start getting the confidence. Wow, that, what you just described is total freedom, and I'm so excited, because I feel like I'm along that path. And for anyone that's listening right now and hasn't started this path, this is the
Starting point is 01:06:50 wake up call to do it right now. Everyone should have that freedom. Yeah. If you haven't started yet, when is the perfect time to start when your kids are older, when you have more confidence, when your spouse supports you more because they think you're crazy or like, there's never a perfect time. Like is there ever a perfect time to have a baby? I was just telling you before we started,
Starting point is 01:07:09 I have a seven week old, I had complete baby amnesia. I totally forgot every two hours you're up. My wife's handling most of it, I have to say, but I'm up with her every two hours, right? Completely forget, there's never a great time to have the baby, well simultaneously, it's the greatest gift in the history of the world. I don't like anything more in the world
Starting point is 01:07:28 than being a dad, right? But it's never convenient. You feeling uncomfortable about starting or scaling your own thing is never convenient. But when is it gonna be, right? So why not start now? If you know you gotta get through the uncomfortable, take uncomfortable action,
Starting point is 01:07:42 might as well start taking uncomfortable action now. While in quarantine, because God knows it's uncomfortable enough. Let's add a little bit more on. We can do it. All right. So not only do you have a new baby, but you actually have a new book under dog advantage. Can you tell us a little bit about it? Yeah.
Starting point is 01:07:57 You know, it's so funny. I wrote this book. It's my sixth book. My previous book was Millionaire Success Habits. And I love that I kind of went upstream to give people the habits for success. It didn't teach people how to get rich. It taught people the habits so they could create sustainable
Starting point is 01:08:11 success. And then the underdog advantage was I wanted to go upstream even more. I use that terminology, right? It's like people are always looking for the way to get rich overnight. I'm like never how many times does that work the six figures in six days kind of thing like is it it ever worked you had the wrong habits and
Starting point is 01:08:27 So I was thinking what's next and I looked back in my own life And I looked at some of the most successful people in the world and I geeked out on Successful people throughout history from George Washington Abraham Lincoln from athletes and all of them had this thing in common They were underdogs and I realized what most people still will DM me and Heather, you probably see this too. People DM me, dude, I got this great idea. If you give me a hundred grand, I'll make millions. Like I always get people say, partner with me. And what I realized is most people think they need resources to be successful, right? They need the money. And if you think about it, how many people hit lotto and go
Starting point is 01:09:02 broke, right? How many people know that are, yeah, right. And how many people hit lotto and go broke? All of them I think. Yeah, right? And how many people are trusts, I don't know about you, but I know a couple trust fund people. I've never met a trust fund kid that had all, or adult, that had the money and had happiness or had joy or had success in their life. I know a lot of them that have substance abuse, but the resources didn't do crap for them. I also know people that are obsessive with raising money for new companies and they're on their fifth one. They raise the resources, but the companies fail. And it just,
Starting point is 01:09:28 this correlation is we think we need resources and we don't. We're born with gifts and they could be unlocked through resourcefulness. If I could leave my kids money or resourcefulness, I would pick resourcefulness 100% of the time. And that is a gift that I think we all need to unlock. So I went through and said, man, I was an underdog. Most people feel like an underdog. I'm not an underdog anymore, but I keep an underdog mindset. Heather, I still play like I'm 10 points down. I do.
Starting point is 01:09:56 And everything I attack, I attack it like I'm going to lose, like I'm going to go broke, like I'm going to be homeless. Like when I was a kid, I was, right? But I still feel that. And it gives me a competitive edge so I one day about two years ago my nephew who is just this amazing kid he's 27 years old he works for me my sister neither one of we didn't have money when we grew up we lived in a trailer park and all that my sister went on to be incredibly successful she was the best mom ever her
Starting point is 01:10:22 husband's a great guy and my my nephew just comes from this perfect family, came out and moved here. And one day we're sitting around and I'm thinking, I'm literally thinking about writing a book called The Underdog Advantage. Teach people how to turn disadvantages in their life into their superpower, right? And my nephew who, he couldn't have a better childhood and he says it all the time. He says, wow, Uncle Dean, I feel like I'm an underdog because I didn't have a crappy childhood like you so I don't have as much desire as you do. So he literally said to me, he felt like an underdog because his childhood was too good
Starting point is 01:10:51 and he wasn't that hungry. Now he's shifted that mindset. He's a monster right now. But it just at that moment, I'm like, I'm writing a book called The Underdog Advantage because we all feel like an underdog. So too many people use it as an excuse that it's holding them back. And I want to just give people the breakthrough and go, no, that's actually your gift from God. You just need to know how to turn it into fuel, not an anchor.
Starting point is 01:11:11 Wow. That is really empowering because first of all, it makes you feel like in good company because all these different people that you're noting and all this research that you did into history, but I find it thoroughly entertaining that your nephew felt that he was an underdog as well. It's just funny. Because his life was too good. That is unbelievable. So where can everyone find the book? It's on Amazon, of course, or you can go to deansbook.com.
Starting point is 01:11:36 Deansbook.com, it's a really great read. Everybody's enjoying it. I think it's going to outperform. Millionaire Success Habits, we're about at a million copies right now. I think this one's gonna pass it. It's a really solid book. And at DeansBook.com, if you pay the shipping and handling, I paid for the book.
Starting point is 01:11:50 So I think you get a copy for like seven bucks compared to Amazon is 19. But either way, it's a great read. It's perfect for what's going on in the world right now. I didn't write it. I didn't know this was coming. But I think we all feel like underdogs right now. So it's the perfect read. Dane, thank you so much for all that you do.
Starting point is 01:12:05 I just have to let people know your energy is so good and you're so real. And I'm just so grateful for you making time today for all of us. We appreciate you. Oh, thank you, Heather. It's a pleasure spending time with you. If there's anything I could do for you,
Starting point is 01:12:16 let me know and everybody listening, listen, just remember that this will end and who are you gonna be at the end of this? So start today. We'll be right back. I asked you to try to find your passion. I hope you loved meeting Dean as much as I did. I'm a super fan of his now.
Starting point is 01:12:31 I told him off air that he is such the real deal and such a nice and kind person, which I think is the biggest compliment I could ever. When you're real and kind and heartfelt, what else can you say? You're amazing. So he is the real deal. His energy comes through crystal clear.
Starting point is 01:12:50 I'm so grateful to have met him. I'm following him now on all social media, and I'm in touch with his assistants, and I'm super happy I got to meet him. I really hope you got a lot of value from him. I certainly did. He's extraordinary. Okay, so quick pivot, And this is one of the
Starting point is 01:13:06 longest podcasts ever because I'm going off on rants. But real quick, I just want to close here with a little bit of info for you on what's happening with my main mentoring program, because I have been receiving a lot of questions about it. People want to know what's happening with my mentees, my team, my team OG, my original gangsters. So I have one person that quit a job and got hired for another one. Heck yeah, things are happening in the pandemic people. I have another person that is launching a business and gave herself 100 days to code and create the product
Starting point is 01:13:40 and she is killing it. Showing up on social media, which she had never done before. The motivation and momentum this woman has is sick. I'm so proud of her. We have a therapist that's launching a whole new online business, which she had never done. And I'm super grateful to watch all of her success. So there's so many different people
Starting point is 01:14:02 achieving so many different layers of success. One woman who's really fascinating have been sitting on an idea for years and we went through the business plan and what she needed to do to launch it. And through that process, she realized that's not her passion. And instead, her passion was interior design. So we gave her a deadline on that. And now she's pivoting everything to go all in. So here's the thing, you don't have to do my course, but you need to do something, right?
Starting point is 01:14:27 If you're not happy, if you're not achieving your potential, if you're not holding yourself accountable, tap somebody and enlist them to hold you accountable. Tap somebody that's been there, that's light years ahead of you now and get in their program or work with them or just partner with them, but hold yourself accountable to achieving your goals and reaching your flipping potential because there is nothing bigger of a waste than never realizing your true value, finding your purpose and reaching your potential. That's my message today.
Starting point is 01:14:59 I hope you are doing great, staying safe and creating confidence in every decision you make at least most of them, because I'm certainly not perfect. I hope you are doing great, staying safe, and creating confidence in every decision you make, at least most of them, because I'm certainly not perfect. Can't wait to see you next week, and as always, subscribe, rate, and review. It means the world to me. Till next week, keep creating confidence. I'm on this journey with me.

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