Creating Confidence with Heather Monahan - Confidence Classic: How To Show Up As The Most CONFIDENT Version Of Yourself with Kim Rittberg Digital Video Expert & Content Strategist
Episode Date: February 25, 2025In This Episode You Will Learn About: EMBRACE a life of authenticity How to be your BEST self on camera Developing your brand messaging The M.E.S.S.Y framework Resources: Website:... www.kimrittberg.com Join Raise Your Revenue With Video! Listen to Mom’s Exit Interview Email: kim@kimrittberg.com LinkedIn: @Kim Rittberg Instagram: @kimrittberg Youtube: @kimrittbergcontent Get 50% off your first box plus free shipping at factormeals.com/confidence50off with code confidence50off. Get 10% off your first Mitopure order at timeline.com/CONFIDENCE. Download the CFO’s Guide to AI and Machine Learning at NetSuite.com/MONAHAN Head to AirDoctorPro.com and use promo code CONFIDENCE to get UP TO $300 off today. Sign up for a one-dollar-per-month trial period at shopify.com/monahan Cancel unwanted subscriptions and reach your financial goals faster at RocketMoney.com/CONFIDENCE. Call my digital clone at 201-897-2553! Visit heathermonahan.com Reach out to me on Instagram & LinkedIn Sign up for my mailing list: heathermonahan.com/mailing-list/ Overcome Your Villains is Available NOW! Order here: https://overcomeyourvillains.com If you haven't yet, get my first book, Confidence Creator Show Notes: Being the most confident version of yourself is the BEST way to succeed in business! No matter who you are, it’s normal to feel nervous when it’s time to sell yourself and get in front of the camera. Taking the leap of faith to start filming video content will help you connect with your audience and GROW your business! Video strategist and award winning content expert, Kim Rittberg, is here to help us perfect our brand’s messaging and share our stories with confidence! It’s time to STOP worrying about how you might look or sound and just START today.
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Nowadays, it's all about being authentic. And so I think that professionals just have
to be themselves. And I really like I'm the biggest cheerleader who's never been a cheerleader in high school.
I really am such a cheerleader.
I believe so strongly that everyone can put themselves
out there and can use that to grow their business
because you don't need to be perfect.
Like you really don't, you don't need to be anchor.
You just need to be yourself
and the most confident version of yourself.
Because if you believe in what you're talking about
and you're knowledgeable, you're teaching people.
You're educating people.
And if you're funny, then you're entertaining them.
Come on this journey with me.
Each week when you join me, we are going to chase down our goals, overcome adversity,
and set you up for a better tomorrow.
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I hope you love this one as much as I do.
I'm so excited for you to meet Kim Ritberg today.
She's an award-winning content strategy expert in TV, digital, video, and audio.
She's been featured in Business Insider and spent 15 years as a media executive at Netflix,
People Magazine, TV News, and launching the first ever video unit for Us Weekly.
I love Us Weekly.
Kim has been a speaker and instructor at Penn,
Syracuse University and General Assembly
and is a graduate of the University of Pennsylvania,
Annenberg School.
Through her company, Kim helps brands and professionals
be better on camera and make unforgettable content
to grow their business.
She also hosts mom's exit interview podcast,
which I was just on, after deciding to put corporate
to run her own business after working in the hospital
while giving birth to her second child.
And the podcast helps women craft careers
that work for them instead of the other way around,
even when it seems terrifying.
Kim, thank you so much for being here today.
Thank you so much for having me.
First of all, tell us a story.
How were you working when you were giving birth?
What is that whole nightmare?
What happened?
It was a whole nightmare.
That's exactly true.
So I had been working in media for 15 years and I had the opportunity, like seriously
dream job.
I've been in TV news for 10 years.
I switched into digital and I got to run the
US Weekly video unit and not just run it, but like build a business inside a business. And
it was everything I wanted. Like I'm really like very ambitious. I love like building
something and I loved running a team. And it was such a dream come true. So I was leading
a 17 person team. I had my first baby there. I joke, I had two babies,
baby Lily and baby us weekly. And a very amazing unit full of great creative people. But when I
was pregnant with my second, we were getting acquired and typical messy acquisition. Everyone's
getting fired or laid off or, or you're quitting or whatever. I wasn't laid off. None of my team was,
was fired or anything. Actually, the new, the new. None of my team was fired or anything actually.
The new people said, we love the video units so much.
It's a big part of the reason we bought it.
I'm like, oh, well, this is my reward.
Like everyone on my team is quitting.
All of my peer executives were laid off
and I had to build everything I had just built
over the last two and a half years
while nursing a newborn again, all from scratch. And I just, I was just, I realized this is just not what I wanted. Like, I just
felt like this caricature of myself, I'm in the hospital, in the labor and delivery room,
getting fluids, you know, the IVs, and I'm on my phone saying, okay, if John doesn't
want the job, then you should offer it to Eliza. And then if Eliza can't have, and for this job, look at this person.
And I'm like, what am I doing? I felt like such a caricature of myself. Like, I'm actually like a whole well-rounded normal person who doesn't do that. And I just, everything felt out of whack.
And I decided that day, I need to figure out a different way where I can bring my skills and my experience to the working world, but in a way where I just have more control.
I want to be fulfilled professionally, absolutely.
But I also want to be present with my children and I have little kids.
And for as long as they want me around, I want to be there a little bit more.
So that's when you decided you decided that day that you were out.
I decided that day that something was off.
But just like real world, it's messy.
I took two more years and two more jobs
to launch my business.
So, you know, I come from media,
the soundbite is like, I was in the hospital
and then I launched my business
and now it's so successful.
No way.
I earned like a few thousand dollars freelancing
in that area I thought I would launch my business.
And then I was a little bit stressed out,
like how am I really gonna make this be a full-time career, a full, a full time salary, full time income. And so I took two other jobs. I
worked at PopSugar as a vice president of branded content. And then I worked at Netflix in
marketing. And I love those experiences. I valued them, but I 100% knew I wanted to work for myself
at that point. It just, you know, it just, I really had that clarity of I want to take all the things that I've learned and help people.
I do feel like I learned all of this from media and also branded content. So I'd work with Target and
Essie and Kia and AT&T crafting these really interesting branded content projects.
And I feel like there's all these professionals and smaller brands out there that could use
someone like me. So I'm like, you know what, I'm just going to try it.
I'm just going to go for it.
I have no idea what's going to happen.
And I just started, like you say, you know, I just started putting one foot in front of
another.
I told a few people that I was looking for clients or projects.
I made sure to say I'm not looking for full time work.
And I launched my business.
And so my business, I help businesses and professionals be better on camera and make
amazing content to grow their revenue and their client base.
And it's been amazing, but like I definitely had that at the beginning, my confidence was
like all over the place.
I'd have a great project and then I'd be like, no one's ever going to hire me again.
But of course, like if you're doing good, and you're meeting people and you're networking,
you will get clients again. Your business will keep growing. And I'm on year three,
and every year is better than the last. Oh, I'm so happy for you. I'm so happy that
you finally made that leap. All right. So let's get into, I love this topic about the importance
of video content, how to become confident on video, how to shine on video, and how to create content
for businesses with video because so many companies that I've consulted with, I'm on
the board of a company that doesn't create video content.
But then I even look at myself, Kim, and you and I were talking about this off air, I can
get up on the biggest stage in the world and I'm like, line me up and let me go.
But the minute I'm sitting at my house alone
and thinking, okay, I guess I should probably
create video content.
I'm sitting with the phone.
Then I get frustrated.
I'm like, what am I even gonna talk about?
Forget it, no.
And I put it down and I don't do it.
So what is this whole, why are people afraid or resistant?
Or like, what is this stuff point with video content?
So you raise the best point.
As soon as you put a camera or an
iPhone in someone's face and you turn that little red or green button on, it steals your soul.
Instantly, everyone's insecurities, self-doubt, just feeling like you're not interesting comes out.
So I've worked with executives, CEOs, congresspeople. Everyone is like, I don't know
what to say. Like, I'm not interesting.
Why should I talk?
I'm like, of course you are.
Like, you're so smart.
You're so established.
So the first thing is everyone feels this way.
I think the level setting is super, super important because it doesn't matter who you
are, what your background is, like, you know, your job.
Everyone feels self-conscious on camera.
So I think understanding that helps then to the next stage,
figuring out why are you putting yourself on camera?
Once you really identify that this is a business goal,
I think it's a lot easier to say,
okay, maybe I don't feel that comfortable.
Maybe I'm not really sure why I'm filming an Instagram story
in my bagel store, but I understand this in some way
is helping people connect to me, is putting myself out
there to grow my business.
So I think number one, everyone's self-conscious.
Number two, that is just so important to understand that you need to remember it's a business
goal.
Otherwise, if you're trying to be an influencer, that's a different thing.
But you're primarily trying to put yourself on video or on podcasts because you want more clients or you want more revenue.
So then from there, it's really, really all about practice.
It's a skill and you have to start every single day talking to your camera.
It's an uncomfortable and awkward thing to do.
And the first 10 times you'll record yourself, you will hate it.
You'll hate hearing your voice will hate seeing your
face. It doesn't matter what you look like, you'll think you
look terrible. So every time it gets easier, I have a couple of
like nitty gritty tips that I give people. So first, there's
the mindset stuff before you're about to film, play some fun
music, whether you're, you know, a yoga person, or you're like a
EDM person,
play that music that makes you feel great.
And that's gonna get you into the right mindset.
Right before you're on camera, gotta do breathing.
Our body does that fight or flight.
It's like, ah, I don't wanna do this, I'm so nervous.
Like your breathing is off,
your brain is shutting down a little bit.
The breathing will help you come into the body.
So you're feeling good with music, you're getting your breathing. And then you have the messaging,
which is a little out of order, you got to have your message down because I think you
can never ever be good on camera if you don't know what you're going to say. Like, you have
to have that. So those are the three main things I think is really important for people to
remember being on camera. So it's that messaging, it's that getting into the right mindset, and then there's that
breathing.
So those are like the three things.
And then as you're filming to your camera, you have to just get into practice every single
time it's going to get a little easier.
You got to feel like you're talking to your friend, whoever your friend is, you have to
be conversational.
And this is a hard thing because it is one of those things that only comes with practice. But the more you do it, at the beginning, I did on camera reporting
for like local news, like many years ago. My first videos were awful. I was a deer in the
headlights. I was robotic. I was impersonating what I thought a reporter should sound like.
Everyone does that. Over time, you'll get your own voice and your own voice on video
will soon sound like your actual voice.
So I think those are the real keys. It's messaging, it's getting to the right mindset,
it's doing the breathing, and then it's talking casually and conversationally to your phone,
which over time will be more natural.
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you at netsuite.com slash monahan netsuite.com slash monahan. So around the messaging, because
this is super interesting to me, I always figured, and I don't know,
I figured just like ad lib, turn the camera on and just talk. I never thought about like be strategic
Heather and have a plan. However, now that I'm thinking about it, I sat down with a friend of
mine and she had written out all these questions. She was off camera and she was asking the question.
It was so easy to create the content that day because it was very much planned.
And she knew what the goals were and what questions she was asking me.
So it was very easy for me to answer.
When you are working with a person or a brand, how do you guide them around that messaging strategy?
So messaging is the most important thing before you even lift a camera or take your phone out.
So at the very core of it, you have to know what you're offering people.
And you have to know who you are as a brand or as a professional. Once you have that,
you write down your message. I generally recommend for people to slash 30%.
Okay, because you want a really succinct and high energy message. The more words slows it down,
slows down the energy. So my number one thing as you write down,
I'm Kim Ritberg, I'm an award-winning content expert.
I spent 15 years in national media and now I help
professionals and brands be better on
camera and grow their business with content.
Every time I try to say, okay,
can I take out one or two words?
You try to get it tighter and tighter.
So that messaging is really, really important.
So that's one of the things. And then I do, I think the
elevator pitch that I teach people also comes into point for
messaging. When we think about messaging, it could be for
brands, it could be for professionals. Messaging is also
selling yourself, right? So if you're doing an elevator pitch,
you have 30 seconds, probably to sell yourself and no more than
that, truly. And I think about that message is A, B, C.
A, you get your accolades right at the front. You tell somebody, if you have your Harvard MBA,
you put that right in the front. Business, your business background or anything like that that
relates to the thing that you're talking about or selling. And then C, creative. Any fun spin that
makes you you. If you travel the world for a year, if you're an Olympic or selling, and then see creative. Any fun spin that makes you you. You know, if you traveled the world for a year,
if you're an Olympic lacrosse player,
just like something fun that's personal,
that cracks open a way to talk to you.
So that elevator pitch message
can be applied to a lot of different things,
but I think that's the way.
And the reason I created this framework,
when I worked in media, I sat on these panels
with hundreds of people pitching me.
And I got pitched all the time
just because I was a TV producer.
And people come up and they'd say,
oh, I'm a dentist, I do this and that, I love kids.
And then I would be like,
you went to Oxford or like,
you invented the type of enamel for teeth
that is used all over?
Whatever that accolade is,
that should be the first thing you're saying.
Cause that's really filling me in on you. Because when you're trying to get on media, you're
trying to get press, that journalist or producer, they have to love you, but they have to sell
you to their boss too. They have to be like, Heather is the best. She was a CRO. She was
the number one person in her area. She made $55 million. I'd be like, wow. And then I
feel like I can sell you to my boss.
So those are a couple of things to really keep in mind when you're creating that elevator pitch
or the messaging. When you look back at your career, having been at People, at us, Netflix,
what were some of the commonalities, things that each one of these massive companies did around
their content strategy that you saw was a theme so that
we can all learn from that? And what were some of the nuances or differences that made
each one of them different?
This is such a great question. So what I love about my career is that I feel like I've gotten
to learn so many different things. So I started in TV writing stories that are 30 seconds,
maybe two and a half minutes, breaking news and entertainment. And then over time shifting
into digital video, which is not on TV, obviously, it's on your phone or it's on your computer, short form.
But within there, I also did hour long content. So I really understand how to tell a story short
to long. And then I switched into podcasts as well. So now I'm sort of like a Jane of all trades.
One of the things that I find for all of these things that I help brands apply to it is we talked
about this before about the message.
When you're starting to do content, you get your message, make sure it's not too complicated.
So all of these things that you never will see a media outlet tell a story that's about
like 20 different people all around the world doing something.
It's always like there's three central people, or there's one couple and this other couple
and they're intertwined.
Like it's not too complicated because people don't like something that's so complicated.
So when I teach people, I have this like I'm auditioning a new framework called the messy framework.
I'm auditioning with you, Heather. So and your message, not too complicated.
Tell your granny, go call your granny. Explain what you're about to do.
Explain the message you're about to do. Read her your script. If she doesn't understand it, that's not your granny. Go call your granny. Explain what you're about to do. Explain the message you're about to do. Read her your script. If she doesn't understand it, that's not your message. Okay.
Keep boiling it down. Boil it down until your seven-year-old cousin and your granny can both
understand it. Then you have a great message. So that's something from Netflix to Us Weekly
to cable news. The message super simple. You're on camera. This is more like for professionals
being on camera. A lot of professionals like don't want to be on camera. This is more like for professionals being on camera.
A lot of professionals like don't wanna be on camera,
but you have to be.
I think there was this trend for a little while
that I saw in digital video
where it's a lot of content and words,
but not a lot of sound.
And you still see it a little bit, but not as much.
People really like connecting with faces.
They really like seeing people and
getting to know you. So I'm all a fan of an inspirational quote, but putting yourself on
camera is really the way to go. And so I think you're seeing that as a trend back to that.
You're seeing that really everywhere, YouTube, TikTok, Instagram, people putting themselves on
video because that's how you build connection. That's how you get to know people. So putting
a moving quote on a screen, it's just never going to build that connection
in that same way that a person will. Oh my god, this thing, as I said, this is a messy
plan, right? M-E-S-S-Y message. E easy to understand. That's the E-S strategy plan.
You need a strategy. So every one of these places, you would never just turn on a camera
and be like, guess what? We're recording. You know why? That's a huge waste of money. It's a huge waste of money.
So every time you're recording something, you don't have a script or you don't have a plan,
you're wasting your time, you're wasting your money. If you hired a camera person or an editor,
you're wasting everybody's time and money. So you really have to come in there with a strategy.
And so that's for every single place. And it's interesting, you know, now that I work more with professionals or brands,
they sometimes feel more time-starved or perhaps budget-starved. But so does everyone. You know,
I was running a 17-person team at Us Weekly. I had to say no to plenty of great ideas.
So plenty of celebrities would pitch Us Weekly to do a video and I would say no,
because you're always going to run out of time and money.
So you have to have that strategy and plan and decide like,
what's important to me right now in this quarter or in this half year.
And you have to be really ruthless and you have to really stick to that because
money and time is going to go away. Okay. And then, uh,
the why is you're a journalist. You're always a journalist.
You're never a salesperson. No offense, Heather. I love me a good salesperson.
But the main thing is you will never see media outlets and you should never see brands selling.
No one wants to watch commercials unless it's the Super Bowl.
So that is like one of the keys.
And when I did branded content within these media outlets, you know, when we're working
with Swiffer or Target or Essie or AT&T or whoever or NyQuil, ZQuil, you're, when we're working with Swiffer or Target or SE or AT&T or whoever,
or Nyquil, Z equal, you're never making an ad, you're really always thinking, how can I make this
fun? How can I make this feel like something somebody would want to watch on their phone?
So that could be entertaining, that could be educational, it could be touching, it could be
moving, but it can't just sell because as soon as it sells, everyone's swiping by it.
Nobody wants to watch that.
So those are some of the things that I feel like run through both all of the media outlets
and also the branded content I did at those outlets.
I feel like those are the messages that I have taken with me.
And now I try to apply to brands and professionals because people don't know that if you're a
lawyer or you're a doctor, you're running your wellness clinic, you haven't spent 15 years in media. So why would you think
about that? You shouldn't, no problem. But now that I have thought about that, I really do apply
that. And that's what I think is really, really interesting. It's just getting your headset
as a journalist. What do you think somebody would be interested in hearing from you?
And it takes a little bit of mindset shift. But once you
do, you will have just like a Google box full of ideas. Like once you unlock that, the brainstorm
is just going to flow.
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How do you get these brands and companies to drive revenue
if you don't want them selling on video?
How do you convert?
So converting is, you know, that slow process, you know,
like no one trusts all of that, like people have to feel
a connection to your brand and you have to stay relevant to them continuously.
You're gonna have multiple touch points, right?
So they might not buy from you from that video
about the best smiles in America.
I'm just like making up a random thing.
Like maybe you're a toothbrush brand
or you're a dentist or whatever,
and you're doing something
about like the greatest smiles in America,
and it's videos of like old ladies and babies
and whoever, right?
Maybe someone's not clicking and buying from that video,
but it's got to be a part of your mix.
Because if all you're doing is selling,
you're not even going to have followers.
If you're only selling, it's like the equivalent of your mail being full of junk mail.
It can't always just be offers and discounts and coupons and stuff.
You have to build that relationship.
And you see brands, there are lots of brands doing amazing on social. That's because so little
of their content marketing is selling. So much of it is marketing. And also some of the content
marketing. So content marketing, obviously, is the sort of marketing that companies are doing that
make it fun and make you want to watch it. But you think about fashion brands, they're doing
look books or shoes, like I get Incas in my Instagram feed or
all birds or whoever. Some of those, in theory, they're selling because it's full of their
product, but they're cool and they're fun. It's more like a music video rather than like
on sale now 50% off, you know, it's it's bringing you into an aesthetic experience. And it's
fun and it's colorful. And it's you know, so it has to be a part of that.
Cause if all you're doing is selling, you've already lost.
So you're, you're more advocating for creating content
to develop the relationship rapport
and then maybe drive them to a website
or drive them somewhere else
where you're gonna then convert.
Yeah, I think you have to have those convert points,
but it's not the majority of your content
because if the majority of your content is the conversion points, you don't need, I think you honestly don't those convert points, but it's not the majority of your content. Because if the majority of your content
is the conversion points,
I think you honestly don't have enough people
even in there to then even get to converting.
You have to have the majority of your content
being things that people truly wanna consume,
and then that's gonna convert.
And I think that's for professionals,
I think that's for brands, that's for products,
that's for services.
And I think you see that with the most successful people
and the most successful brands,
if you really look at their content,
a lot of it really is things that you're like,
oh, that's pretty, or oh, that's interesting.
You're not saying, you're not looking at their feed going,
oh, 50% off, oh, sale, oh, you know, it's a part of it,
but it's not all of it.
Yeah, for sure.
What are your thoughts on,
because so many companies that I've worked with
and consulted and the one that I'm on board of,
the CEO is not having a personal brand. They're not having a presence around content creation.
They're saying, yes, agree with the video strategy. We're all in. I'm going to have my team do that.
They can be on camera. What are your thoughts on that? What kind of company? I always like to think
like sometimes it depends. Okay, so I have a company that is a digital marketing services company and the CEO is
brilliant, founded the company, has so many great success stories, is so funny.
And I'm always advocating for him to be on video and he's always telling me why he shouldn't
be and his team should be.
Oh, well, you should tell him he's wrong and that Kim said so.
I really do think that when you talk about someone who started a company,
right, that person must be really passionate about digital marketing that they started a company.
So I think that to hide that person away and lock them in a little tower and not put them on video
is doing a disservice to the company, but also to the clients, because clients can feel that energy.
The person who's most connected,
who's most lit up about the message
should absolutely be on camera,
because that is going to build that relationship to say,
oh, not only are we an expert,
we're gonna do X, Y, and Z for you,
but like, I love talking about this.
I love doing this.
If you work with us,
we're gonna make your business skyrocket it.
And I think that it really does a disservice.
And I think again,
we talked earlier about being on camera
and everyone hates how they look, hates how they sound.
Everyone feels that way.
But at the end of the day,
you're doing it for your business.
And I do think it needs to be a business goal.
And sometimes to help unlock
some of the professionals I've worked with,
I've said, well, what are the things you love?
Why don't we sit down and film a YouTube series only about those things?
Like, let's do a little YouTube playlist about just these five topics that you love.
And then let's see, you know, because I think it is hard to push people to be like,
get on a panel and get on and do this and do that.
But like, let's start with the thing that lights you up and just see where that goes. Yeah, I'm a huge advocate. I just think it's really, really important. Like, I feel like you
put me somewhere I'm like, I'll talk all day. I love this. And I really believe like, I also believe
everyone can be great on camera, because I think we're in such an amazing and lucky time when I was
in my 20s. Of course, I'm still in my 20 20s as you can tell by my voice, I'm just kidding.
Obviously not in my 20s. So in my 20s I started in journalism and it was sort of that era where
no one on TV was sort of a regular person. It was like everyone was a gorgeous woman who came from
a pageant and then maybe there were men in suits. But for women it was a lot of pressure to really
look perfect and be perfect and speak
with the perfect diction from the middle of the country. It's not like that anymore. So nowadays,
it's all about being authentic. And so I think that professionals just have to be themselves.
And I really like I'm the biggest cheerleader who's never been a cheerleader in high school.
I really am such a cheerleader. I believe so strongly that everyone can put themselves out there and can use that to grow their business because
you don't need to be perfect. Like you really don't, you don't need to be anchor. You just
need to be yourself and the most confident version of yourself. Because if you believe
in what you're talking about and you're knowledgeable, you're teaching people, you're educating people.
And if you're funny, then you're entertaining them. But I just think it's really, really
important and I do, I just love like unlocking that for people. I'm like, Look,
how good you are. Oh, my God, you're so much better than you were two weeks ago. You know,
and it's the process. It's not overnight. You put yourself on camera. It's not a one week process.
It's not a three week process. It's months and months and years and years. But over time,
it really is worth it. It's so worth it. So you tell that CEO that Kim Rickard believes in him
and he can give me a call.
I think he needs to,
because he's got a great founder story.
And I personally, for me, brands that I want to invest in,
I love knowing that backstory.
I mean, Sarah Blakely is such a great example
of a CEO being a face of a company
and sharing that founder's story and connecting meaning
and so much more to something other than just a product and solving a problem.
So I'm all in with you that founders need to be sharing these stories, inspiring and
bringing that energy and excitement and passion that they have for their business.
100%.
And listen, I'm a mom of two.
And I think that there's a lot of in the business world, you're like, and do I acknowledge
my parent?
Do I hide it?
Do I like it's a photo on my desk, but I never talked about my kids, whatever.
There's all those questions about like, how do I incorporate my family into my work life
and the founder story?
Like why would I not share the story that I was in a hospital bed?
And then I realized, yes, I want to work.
Yes, I love working and helping people and making great content, but there's more to
life.
There's more to life than that.
And there's a way that you can take control and take a risk on yourself and create the
life you want.
And so like now pretty much like any day of the week can just be like a day where I take
my kid for ice cream after school.
Oh my God, what a life I live in.
And in the summers, I try to work less so I could pick them up from camp and go to the
beach with them and collect shells. I literally never thought my life could be like that. And so
hiding that story of having my epiphany in the labor room, that makes me feel like seem like a
robot actually. So when you hide that founder story, it actually, it makes you seem one
dimensional. And I think when you can bring the real you,
and I still work, everybody still works,
I'm not that vulnerable.
There's a lot of other stuff in my life
I'm not talking about.
I think we all have our privacy
and our real secrets.
Secrets, the next episode is about secrets.
Just kidding.
But I think being vulnerable
to whatever extent you can be vulnerable
really brings people in.
It makes people so much more interested.
There's a hundred digital marketing companies, but only one was founded by Person X with
the most amazing story. And so I think that just bringing that in brings that humanity.
And I, you know, it's funny because I advocate all of these things for my clients and now
I try to practice what I preach more. And I've been called for all these speaking engagements to be on all these
panels. I've been on TV like three times in the past six months.
And that's because I'm telling my story. But before that I was like, Oh,
I I'll help you grow a video. I'll help you be better on camera.
And I was hiding my own personal story, not because I was embarrassed of it.
I just was like, who cares about my story. But then I really thought about it.
I'm like, Oh, I'm a journalist.
This is my headline.
This is my headline.
This is my why.
And so once I decided to apply my own principles to my own business and my own story and trying
to grow my business with that, it's really unlocked a lot.
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Like you said, people do business with people they know, like, and trust. And you've got to, no matter if you're a salesperson or you are the CEO, you've got to let people
know they're dealing with a real person.
There's such a higher probability of getting close, getting business.
And the other thing I hear from people is, well, I don't need to share my vulnerable story. It's been told enough times by so many other people. It's too similar
to someone else's. And I really want people to hear this. There are different frequencies.
People connect with different people. The same person that might listen to my podcast
and shout out for all of you listening right now, thank you so much. But for that person
isn't necessarily listening to your show or is it necessary? You and I could have the exact same message, but the
way we tell it is just a little bit different. And people have to understand that different
individuals will reach and connect with different individuals. And your message is worthwhile
because of that. No one is going to tell it just like you. No one has your exact unique
experience and it's going to make you unique and different. And you're going to reach more and different people that I
can't or you can.
I totally agree. And when you think about our fractured world of content consumption,
who knows where people are listening from, you know, people listening to podcasts, people
listening on YouTube, they're watching on Instagram, they're watching on TikTok, they
really don't know your whole story. And so don't. This is the other thing I think just
in all of this is like, we feel like,
oh, well, they've heard my story or although I'm going to be judged or first of all, people
are too busy thinking about what they're having for lunch to think about you.
They're deciding between a turkey sandwich and a BLT.
Like they're not thinking about you.
So in the positive side of that is you have to remind them about yourself.
And so every time you're on an interview or on a video or a press interview or whatever it is on social media,
you have to remind people who you are and you have to remind them of that backstory because they don't remember that.
People meet so many people. Like you were in sales, Heather, you've invested in thousands and thousands of people.
Even regular people who don't do sales meet hundreds and thousands of people in their lifetime. They really don't remember the nuances of your story. And so
you should remind them you're interesting. Like everybody thinks they're not interesting.
They are. Everyone's interesting. And so that's, it's just important to remember that everybody
feels that way. But you have to remember you are interesting and you have to get your story
down. I think that's the only thing, whatever your story is, you need to write it down.
You need to perfect it. You need to keep saying it, you need to keep telling people because it
feels weird to say that.
It feels weird.
I used to feel weird bragging.
I used to be like, oh, I launched the video unit for US Weekly and it sold for $100 million.
And I'm like, why would I not say that louder and brag about that?
That's bananas.
Not that many people can do that.
Not that many people have done that.
So you have to remember whatever that thing is that you do,
say it loud and proud, practice it,
keep pitching with that because it is interesting.
You are interesting and everyone has something to say.
Oh, so true.
And you might inspire one person by your story
and by what you were able to do at Us Weekly.
You could inspire some young person out there
to say that they have that same potential too
and they wouldn't have known it was possible if they hadn't heard your
story. So if you're not doing it for yourself, do it for those people coming after for you
all day.
And, and yeah, and I love to be honest about the fact that like, I have an amazing resume,
except I also feel the same self doubt that everyone else feels. I didn't feel comfortable
building my business. I didn't know I'd have clients. And, you know, we feel super human confidence and sometimes, and we feel super low in other times. And so I
think being honest about that with people and reminding everyone, we are all humans.
We all feel bad about ourselves. Sometimes we all need like to call our mommies or our
brothers to be like, am I awesome? Tell me I'm awesome. You know, we all need that. And
so at the end of the day, just like remember that we all are interesting.
We all are great and we all are worth telling a story.
And I just I'm like, I'm truly the biggest cheerleader.
I just think everyone has a story to tell and should be putting themselves out there
because they're hurting their business by not.
Yeah, and it doesn't have to be some crazy.
I got fired at 43 and reinvented myself.
Sometimes the more relatable and you think it's just a basic story, that's
what people really connect with. Don't think that you have to have some dramatic story
out there. You definitely don't.
But even your passion for your business is interesting. I think that that's the other
thing that when you're passionate about what you do for people who write, maybe it was
the semicolon that drove you crazy in 11th grade and that led you to be a writer. Okay,
whatever. Whatever your story is. Maybe it's you smashedolon that drove you crazy in 11th grade and that led you to be a writer. Okay, you know, whatever, whatever your story is.
Maybe it's, you know, you smashed your tooth on a skateboard ride when you were 12.
You want to be a dentist.
Okay, that's fine.
You know, like no problem.
Like everyone's got a story.
It's not, it doesn't have to be as, as mega as everybody else's.
So tell us about once we have the messaging, we have the story, the different platforms
and TikTok is talked about all the time,
and I get so much flak from people
for not being active on TikTok.
When is it enough, enough?
When are we on enough platforms,
and what are the platforms that we should be on?
That's such a good question.
I start every plan with a client with their goals.
So when someone says, what should I be on?
I say, well, what are your goals?
Because I think the different platforms
are perfect for different brands
and professionals goals.
So I think LinkedIn, we all know it's a very professional platform.
All of the platforms are you get what you give and you got to be on there
and you have to be engaging.
But it really is a lot of connecting with people.
So TikTok is the hottest thing ever right now.
There are adults, grownups, and professionals on it,
but you know, there's still a lot of dancing young people.
And so you can hit it, you could strike it,
you can blow up on TikTok.
You can also spend so much time on TikTok
and it's not doing anything.
So I see it both ways.
I think it really depends.
If you have a lot of time and money
and you could be on all the platforms, great.
But truly, I think you should pick like one or two
to focus on.
It's hard to do more than that, depending on the size of your business. I think you really have to
focus and prioritize. Within that, I would say, as you're creating content, try to squeeze that
orange. So I just did this blog post on my site, cambrickberg.com, where you work from your biggest
content down. So right now we're on a podcast,
we're talking for like 30, 40 minutes,
you have that podcast on video and audio.
So that's your hero content,
you've got a big piece of content, a YouTube or a podcast.
Then you cut that up, you squeeze that orange,
you squeeze all the juice out of it.
Can that be a blog post?
Can that be pretty quotes that you could put on Instagram
or LinkedIn?
Can that be a LinkedIn text post?
Can it be a newsletter?
So you can really be creating like 10 pieces of content in 10 minutes once you have that hero asset.
So it's important to remember that while it's very overwhelming to do everything, you actually
have like little hacks that once you're talking, once we're talking about content, for example,
over our content, we could be making 10 pieces out of this conversation and no one's checking
all your different platforms. So don't worry if you're being duplicative.
And also you could pull, we're talking for 30 minutes,
we probably have seven amazing quotes.
We are so brilliant, of course we do.
So, you know, we probably have seven great quotes
to make really pretty quotes.
We probably have seven short form videos you can cut up.
You know, you do vertical for Instagram,
vertical for TikTok, horizontal for YouTube, whatever.
So you could just be cutting that up in different ways.
But I think if you're limited in terms of like time and money,
I think you should really stick to two platforms,
try to go all in, try to engage,
try to build that community there.
And then, you know, you look at the analytics
and you see like how's this content performing
and you follow that.
If you have a lot of money and a lot of time,
you should try everything, great.
If you have a team and they're willing to engage
on all these platforms, go for it.
But most people really don't.
And so I think that I'd recommend being on a few different platforms.
And I also like to say, don't sleep on blogs. Don't sleep on blogs, don't sleep on newsletters.
If you use that content across video, but you're also putting on a blog, you're getting that SEO.
So Google's loving you. When Google loves you, that's great. You want to be Google's lover.
loves you. That's great. You want to be Google's lover. So it's... Heather's laughing at me.
But it's important to really just be trying to get as much as you can out of it without killing yourself and without looking at your week and being like, I spent nine hours making content.
You don't want to do that. You want to keep it a little less than that, a little more manageable.
I totally agree. I went all in. I decided five years ago when I got fired, I'm going all in on
LinkedIn. That was my one thing I was clear on. That was my goal. That's what I was doing. And I've
never deflected from it. And it's paid major dividends. Of course, the longer you're on,
the more you show up, the more credibility you have. And then over time, now I'm able to add
different platforms on. But I agree with you. Just be really consistent and constant and clear on what that top one or two platforms are and
just start showing up. And then you can start reassessing if you
want to add a TikTok or not.
And people also feel like, oh, goodness, I need to have all of
these followers, like, you really need the right followers.
Because if you have a million followers, and but you're not
getting clients from them, you'd rather have a thousand followers that are buying from you.
So I think that it's just like, people need to get out of that popularity contest.
Like I always, every client I sit down with, I'm like, followers is never a goal.
Driving revenue, driving client leads, driving business, those are goals.
Those are real goals.
And I just think like that's the most important thing to remember.
So LinkedIn, you could meet three people on LinkedIn, they could be clients today.
You can be on TikTok for a year and have a million followers and never sell one $1.
So I just think it's like an important thing for people to remember.
And one thing I just thought about this about where we think about content earlier, the
idea of using the journalistic elements of like telling a fun story.
So as at Popsugar,
we were doing this branded content for Swiffer,
you know, the cleaning, mopping thing.
I have it, yeah.
I know, who doesn't have a Swiffer, right?
I have a Swiffer, I think I have two.
Anyway, we're doing a Swiffer video
and we're brainstorming it
and we're doing it with like animals, okay?
So cleaning up after animals.
That's cute.
But I was like, you know what?
People love not just animals, but the most,
the biggest, the superlative, right? So we did this video to be
the fanciest pig in America. And we featured, it was the most, the most, what's the pampered,
most pampered, the most pampered pig in America. And this is a pet pig that was getting dressed up in
pearls and like had a feather boa on. And when this pig would walk through the kitchen, they would
swiffer and you would keep going. That is a good example of a video that you'd watch because it's
fun, even though it's branded content, you're watching because it's fun. So I think that's a
good example of you're getting your messaging in there. People understand, oh, swiffer does a good
job cleaning, but you're watching it. It did really, really well. It performed really well. You're watching
it because it's a cute pig and it's a pig where it's like a diamond necklace on. So that sort
of drives on that message of when you're coming up with content ideas, think about what might your
listener base, your viewer base, what might they be interested in your clients? What might make them
laugh? What might make them learn? And instead of always just trying to sell, sell, sell.
Well, Kim, for those that don't know how to be that creative and come up with ideas like this,
how can they follow you? How can they find you so they can get some of these tips and hacks from you?
Great. So my website is kimritberg.com. I'm on Instagram, instagram.com, Kim Ritberg. Why did
I even say that? Everyone knows how to go Instagram. You can also follow me on LinkedIn.
I love talking content. I just started a blog because I do believe in the power of blogs.
They're old school, but they're valuable and reach out.
You know, I love hearing from people.
I love hearing what's working, what's not working.
And I'm just super passionate about making great content to grow people's businesses.
And I believe that everyone can be on camera.
Well, I believe it too.
And I am challenging everyone listening right now.
Here's the challenge.
Get your phone out, get your video out and put up at least one piece of video content this week. Make that
commitment to do it. Someone challenged me to do that a few years ago. I took that challenge.
I made it happen and I promise you it I'm gonna make it all over again.
I decided to change that dynamic.
I'm gonna make it happen.
I couldn't be more excited for what you're gonna hear.
Start learning and growing.
Inevitably something will happen.
No one succeeds alone.
You don't stop and look around once in a while.
You can miss it.
I'm on this journey with me.