Creating Confidence with Heather Monahan - Confidence Classic: How To Turn Setbacks Into Strength and Gratitude with Heather!

Episode Date: July 8, 2026

Have you ever wondered if one mindset shift could completely change a difficult situation? In this episode, I share how an unexpected accident, a missed flight, and hours spent in an urgent care waiti...ng room taught me some of the biggest lessons about gratitude, resilience, and perspective. I break down why the way you respond to challenges matters more than the challenge itself, how leading with kindness creates better outcomes, and why even life's biggest inconveniences can become opportunities to grow. Get ready to see your challenges through a whole new perspective. In This Episode, You Will Learn: Why gratitude can completely change the way you experience adversity. The Thanksgiving adventure that reminded me to embrace uncertainty. The fall that led to one of my biggest perspective shifts. The urgent care lesson that changed how I ask for help. Why showing people what you're going through creates empathy and support. The moment I realized my problem wasn't nearly as big as I thought. The leadership lesson every business can learn from a broken customer experience. Why health is something we should never take for granted. Check Out Our Sponsors: NetSuite - If your revenues are at least in the seven figures, go to NetSuite.ai/MONAHAN. Zazzle - Save 25% on your first order at zazzle.com. Wealthfront - Join over a million people already building wealth with confidence. Head to wealthfront.com/confidence to get started. Terms and conditions apply. Momentous - Head to livemomentous.com and use code CONFIDENCE for up to 35% off your entire first order. Mindstone - Check out Mindstone today and how it can help you with your business needs when it comes to AI: https://www.mindstone.com/ Resources + Links Call my digital clone at 201-897-2553!  Visit heathermonahan.com Sign up for my mailing list: heathermonahan.com/mailing-list/  Overcome Your Villains is Available NOW! Order here: https://overcomeyourvillains.com  If you haven't yet, get my first book Confidence Creator Follow Heather on Instagram & LinkedIn This experience may not be representative of other Wealthfront clients, and there is no guarantee of future performance or success. Experiences will vary. Heather Monahan and the Creating Confidence podcast (collectively "Media Partner") are not clients of Wealthfront. The Media Partner receives cash compensation from Wealthfront Brokerage for this paid endorsement placed in their podcast, creating a conflict of interest. More details available via the referral link. The Direct Deposit Plus Investing Program from Wealthfront Advisers LLC and Wealthfront Brokerage LLC provides eligible clients a 0.25% APY increase above the base APY on eligible Cash Account balances (up to an overall boosted rate of 4.30% for a limited time when including the three month 0.75% APY boost for new clients) when you direct deposit $1,000 a month, plus open, fund, and maintain an investing account. Wealthfront may change or end the program at any time and determine eligibility at its discretion. Terms apply. Full details at⁠ wealthfront.com/promo-terms⁠. The Cash Account, which is not a deposit account, is offered by Wealthfront Brokerage LLC, member FINRA/SIPC.  Wealthfront Brokerage is not a bank. The base APY is 3.30% on cash deposits as of January 30, 2026, is representative, subject to change, and requires no minimum. Funds in the Cash Account are swept to program banks, where it earns the variable APY. Same-day withdrawal or instant payment transfers may be limited by destination institutions, daily transaction caps, and by participating entities such as Wells Fargo, the RTP® Network, and FedNow® Service. New Cash Account deposits are subject to a 2-4 day holding period before becoming available for transfer. Investing involves risk, including the possible loss of principal. Securities investments are not bank deposits, bank-guaranteed or FDIC-insured, and may lose value. Investment advisory services are provided by Wealthfront Advisers LLC, an SEC-registered investment adviser.

Transcript
Discussion (0)
Starting point is 00:00:00 If you want to try Momentus Signature Spec creatine, head to LiveMomenus.com and use code Confidence for up to 35% off your entire first order. That's livemometis.com promo code confidence for up to 35% off. LiveMomenus.com promo code confidence. If I had needed this product, it is what I would use. For the first time ever, you can try NetSuite Next for free. If your revenues are at least in these seven figures, go to net suite. Dot A-I-S-Monahan, built for the every industry, ready for every boardroom,
Starting point is 00:00:39 net suite. Dot A-I-S-Monaghan. If you're ready to sell smarter, run faster, and stress less right now, you can get up to $200 off Square hardware at square.com slash go slash confidence. That's S-Q-U-A-R-E dot com. G-O-Slas confidence. Run your business smarter with Square. Get started today.
Starting point is 00:01:04 I went from being annoyed to feeling so deeply grateful for my first world problems, feeling so deeply grateful that I have health insurance. I was feeling so grateful for the ability to sit there and reflect on it in a really challenging moment. Once I saw him come in and saw how serious his problems were, suddenly I started feeling so grateful for my ugly swollen eye, right? Because I knew in the end I'm going to be okay. I just didn't know if it was okay to take a flight. But I knew I was okay. Health is the real wealth and don't take it for granted. I'm on this journey with me. Each week when you join me,
Starting point is 00:01:43 we are going to chase down our goals. We overcome adversity and set you up for a better tomorrow. I'm ready for my close-up. Tell me, have you been enjoying these new bonus? confidence, classics episodes we've been dropping on you every week. We've literally hundreds of episodes for you to listen to.
Starting point is 00:02:02 So these bonuses are a great way to help you find the ones you may have already missed. I hope you love this one as much as I do. Hi, and welcome back. I'm so excited. You're back here with me this week.
Starting point is 00:02:14 Okay, so hopefully you had a great holiday week and weekend and I hope everything went well for you. Mine was an adventure. We'll put it that way. That's my new word. I definitely had that as a word this whole year, especially around moving after 17 years living in the same place
Starting point is 00:02:32 and not knowing where I was going to be moving to. Adventure is a good word to sum up 2022. So going into, and if you listened last week, I shared with you that the family I spent every Thanksgiving with had decided to actually move Thanksgiving to another friend's home. I hadn't seen those friends in, I don't know, 15 plus years. But I knew them from when I was younger, right? I just hadn't seen them. We've, whatever I go back home, they're on vacation, they're not there. We just have missed each other. And so anyways, I chose to see it as a big adventure. My son thought I was crazy because he had actually never met them. He's 15 years old. So he thought, this is so weird. We're going to someone's house. I don't even know for Thanksgiving.
Starting point is 00:03:15 Anyhow, to make a long story short, it was such an adventure. It was so exciting. And it was so cool because, as I said, these were people I knew growing up. I knew the husband and the wife separately. and I knew the husband's brother, right? So I knew a number of people that were going to be there. I just hadn't seen them in so long. It was like a mystery, right? Who knows when you haven't seen someone for 15 plus years? Do you reconnect easily? Do you have anything in common?
Starting point is 00:03:42 Right? It's kind of wild. But the bottom line is anyone that's opening their home to you and welcoming you into their home is being generous of spirit and heart and kind. And the fact that they allowed myself, to come and I don't know to me that just says all love nothing but love so I led that way I went in that way that this was going to be an incredible time and it it truly was it was such an adventure I had so much fun it went so differently than I had imagined but it was incredible and by the end of the
Starting point is 00:04:13 day we were all talking about next year doing the same thing again because it was literally that fun until we got home at the end of the night and then we were like where are all the leftovers We're used to having so much leftover food at my girlfriend's house that that was the only thing that we said, ooh, faux pa, maybe we need to do double Thanksgiving. So we have food to eat for the rest of the week here. But again, first world problems, super fun. I hope you had fun and stepped into something
Starting point is 00:04:40 unknowing how it would turn out and willing to take a chance on others, take a chance on an adventure, because it definitely seems to pay. So as I mentioned, it was definitely a really, roller coaster. What I mean by that is the first night that we got there and usually every Wednesday before Thanksgiving, there's huge parties around bringing everyone together who hasn't been together. Some of us in years, some of us in a year, some of us just to get together every Wednesday before Thanksgiving. And so it's always one of those amazing nights that get so crazy where you're
Starting point is 00:05:17 catching up with people that you don't see during the year that, you know, you typically only see once a year or when you go home. And for me, I only go home a couple times a year. So it's always super exciting. So many people to see. So many people to catch up with. And it's just, it's a great time to feel surrounded by so much love. And I know a lot of people say to me, how did you stay in touch with all of your friends from home when you live in Florida? And I've been gone from New England since I moved away. I think I was 23 years old when I left, right? And I'm 48 now. So I definitely lived away, the majority of my life, but I make it a priority to go home for important events when people need me. If somebody passes away, a wedding, you know, anything big I'm always going back for and then,
Starting point is 00:06:04 you know, the holidays, I always go back for Thanksgiving and I try to go back one time during the summer. And it never goes perfectly, right? There's always times where you miss someone or, you know, the plans didn't align properly. It's never ideal how it turns out. But I just believe make the effort, show people you care, show up for those that you care, and they're going to show up for you. And if they don't, they're not your people, right? But you've got to make the effort and show up. And for me, living in Florida has been great because so many people vacation here. And so usually during the year, at least one other time I'll be able to catch up with people down here when they're in Florida and some of my close are friends multiple times a year. So it's been amazing to be
Starting point is 00:06:46 able to keep those close friendships going for over 30 years from New England. I'm so grateful for However, I do not miss the cold. I'm sure you can probably hear my voice right now. I have an awful cold, but I'm so thankful. That's the worst that I got. There was a terrible flu going around in New England while I was there. And luckily, my son and I both got out unscathed and feeling pretty happy for that
Starting point is 00:07:08 because people are a lot healthier here in Miami and there definitely is no big flu going around. So maybe has something to do with the weather. I don't know. Call me crazy. So it was a great trip, and we had an amazing, Thanksgiving, an amazing night before Thanksgiving, and then some complications arose on Friday, and I actually fell and bumped my head, which is something I have not done before. I would not recommend it to
Starting point is 00:07:33 others, but it was funny, you know, after a lifetime of living in the snow, cobblestone streets, and running around that city and just all of New England in general, in the winter, when you're doing it, you're accustomed to it, but when you've lived away for so long, I'm like a rookie. now. I have no idea what I'm doing. And of course, my heels only get bigger. People, I mean, people always say to me when they meet me in real life, oh, you always have heels on. The majority of the type I do, I mean, not always, right? When I travel, I usually wear sneakers or whatever. But when I go out, yeah, I definitely have heels on regardless of if there's, you know, four inches of snow, ice, or whatever else going on. So I had my giant heels on. Anyways, I ended up falling, hit my head,
Starting point is 00:08:18 which I've never done before. And I had this. egg on my head, which I thought was pretty normal. You know, I have a son, so I know exactly what it's like to have him fall down, you know, get in basketball issues and incidents, get teeth knocked out. I get it. I'm not someone who isn't familiar with that kind of stuff. So I had an egg on my head, which I thought, okay, that's pretty normal. Here's where the complications came. I went to bed Friday night with an egg on my head. I woke up Saturday morning and my eye was sealed shut. Okay, red flag. So my friends and I, we all. sat and said, okay, this does not seem normal? I mean, does that happen to people? And it's so interesting,
Starting point is 00:08:56 here's the thing. When you don't have experience with something, you can get really nervous, right? You can overreact. And maybe we did overreact a little, but we got really nervous as to why would my eye seal shut if I had bumped my head? That, you know, that seems a little bizarre. So we all thought, all right, let's err on the side of caution. And my good friend said, I will take you and drop you off at the minute clinic clinic. It's basically a little tiny emergency room, you know, ready med type place where you go in, you sit in the waiting for a little bit,
Starting point is 00:09:28 you get seen by the doctor, and then you're sent on your way. And again, we didn't think it was anything big, but we just thought it probably makes sense to check it out before you get on a flight because you don't want to find out mid-flight that something's really wrong with your head.
Starting point is 00:09:41 You know, that would be a bad decision, right? So she drops me off, and she had taken my son and her son to do something else, and so they were out having a fun time, all as well. I get dropped off. Now, here's number one. I have very little experience with these minute clinics. Once, maybe 10 years ago, a good friend of mine and her daughter were visiting,
Starting point is 00:10:02 they had a fever and we had to go to a minute clinic. So I don't know in 2022 what it's like to go. Again, when you don't have prior experience, you're not knowledgeable, right? And sometimes, I guess I'm naive to that or I don't think about it. Do your research. I wish I had done my research before I left my friend's house that day. Here's why. I get to the Minute Clinic.
Starting point is 00:10:23 I walk in. I have my sunglasses on because my eye was literally swollen shut and I didn't want to freak anybody out. And there was a sign that said to check in, you need to check in online. Okay, that makes sense. You know, it's 2022. Nobody wants to touch any papers, no problem. So I stand there.
Starting point is 00:10:39 I check in online. There's only two people in the waiting room. I'm thinking, oh my gosh, I'll be in and out of here within the hour for sure. That was at 11 in the morning. So right after I sign up on the, you know, text in to sign up online and I complete the sign up, a nurse or someone who works there comes from inside and approaches me and says, hey, listen, you know,
Starting point is 00:11:04 we actually just stopped taking walk-ins. We're on pause. We have way too many people in the queue and we can't accommodate everyone. I'm looking inside like, what is this lady talking about? there's two people waiting. And so I say to her, there's no way you can see one more person.
Starting point is 00:11:24 And she says no. And again, I'm at this point in time, my hair is down. I have big black sunglasses on. I have, you know, a cute outfit on. So I look like someone who has it all together from what she can see. And that's when my mind went to sales 101, right?
Starting point is 00:11:42 If somebody doesn't have empathy or understand your situation or can't put themselves in your, shoes, they're probably not going to go out of their way for you, right? So I understood her conundrum that they were trying to shut down the walk-ins. However, in my mind, I already walked in and I already signed up. There's got to be an exception to the rule, right? And let's pause for a second and let me take you back to an instance in corporate America that I want to share with you. I will never forget in the 0809 recession, the company that I worked for, I was an executive
Starting point is 00:12:12 vice president of sales at the time. And so there was a very small group of us, I think it was six or seven of us that would meet each month, you know, essentially the highest people in the company that would meet with the CEO to discuss strategy and what we were doing and executing on in each of our divisions. During the recession, everyone unilaterally decided that we had to take a pay cut across the board for every division, every employee. And the CEO even said he was going to do it. And it was significant. I want to say, I don't remember exactly, I think it was 20% or 25. I mean, It was significant from a comp standpoint. And so everyone agreed to do it until one day, I'll never forget,
Starting point is 00:12:53 one of the biggest talents came in and said, no, I'm not doing it. I'll quit. I'll walk out. I don't need the money. And immediately he didn't have to. And then once he didn't have to, you get my point, right? So there are always exceptions made for people. The same goes for hotels.
Starting point is 00:13:09 I'll never forget being in Canada at the NBA All-Star dunk contest with my son. like negative 20 degrees outside. It was horrible. We had never been in cold weather like that. I had a car service picking us up. I couldn't find the car. It was so busy. My phone was dead. My son was little. He must have been six years old at the time. And we just, I didn't know my way around there. And I was really nervous. And I walked right into the Fairmont, right next to the arena, knowing that they were going to say they were sold out. And I explained my situation to the head manager. He said, let me see if anyone has not checked in. And they had one room available. And he gave it to me. I mean, I paid for it, but, you know, it's, it's often about asking and explaining
Starting point is 00:13:49 your predicament, right? And when you do that in a relatable fashion, I'm not guaranteeing you someone's going to say yes, but you have a much higher probability of getting a yes. Here how this runs out to and what happens. It's such a great sales lesson in my opinion. Meet a different guest each week. Are you ready to take your business as marketing to the next level? Meet Brevo, the all marketing and CRM platform built to help you connect with customers, boost engagement and grow your business smarter. With Brevo, you can manage all your customers' interactions in one place, nurture leads
Starting point is 00:14:25 with their built-in CRM, reach your audience through email and SMS, and keep them coming back with powerful automations. But here's where it gets exciting. Meet Ora, Brevo's AI assistant. ORA helps you craft smarter campaigns by suggesting personalized content, optimizing send times, and even analyzing performance data to help you improve your source. strategy in real time. It's like having a marketing expert on your team 24-7. And of course, Brevo offers advanced analytics, seamless integrations, and AI-driven personalization, everything you
Starting point is 00:14:55 need to create multi-channel campaigns that hit the mark every time. Get started for free today or use code Confidence 50 to say 50% on starter and standard plans for the first three months of an annual subscription. Just head to www.brivo.com slash confidence slash and take your marketing further with Brevo and ORA. So if you know me, you know that I love to work out and I am over 50. So if you're over 50 and you want to work out, you want to build muscle and you want to think clearly. Creatine needs to be a part of your day to day. Creatine is one of the most research and effective supplements available.
Starting point is 00:15:39 The category is huge. It's exploded. Most brands focus on flavors, not so much what's in. in it more about the marketing instead of actually having better creatine. That's why Momentus created signature spec creatine, their most advanced creatine ever, setting a new standard for creatine quality. And that means momentous creatine delivers the best. It does.
Starting point is 00:15:59 10 times fewer impurities, two to five times tighter heavy metal limits, PFAs and microplastic screening. And even more, they've even improved the product experience with an ultra-fine powder that mixes effortlessly. No grit, no clumping. That's the Momentus standard. The relentless pursuit of better. And what you can always expect with Momentus products, the benefits of CareerTene are real. Choose Momentus Signature Spec Creating. This is exactly why I take it.
Starting point is 00:16:27 And upgrading to the best does matter, especially when it's your body, your mind. If you want to try Momentus Signature Spec creatine, head to LiveMomenus.com and use code confidence for up to 35% off your entire first order. That's livemomentis.com promo code confidence for up to 35% off. I take my sunglasses off. Remember, I mentioned my eye was sealed shut, which is weird. I've never had that experience. I don't know how often this happens to people, but it looks awful. And so suddenly I went from looking normal with big black sunglasses on to not looking normal.
Starting point is 00:17:09 Visibly, you can tell something's wrong with me. and I said, listen, I really don't want to be difficult. I understand your predicament, number one, because I wanted her to know. I wasn't trying to give her a hard time. I honestly wanted to know what her thoughts were about me getting on a plane. I just wanted an expert opinion to basically stamp, okay, you're going to be fine. You carry on.
Starting point is 00:17:28 You can get on your plane. You just look weird, which I'm, you know, that is what it is. That's fine. So I take the sunglasses off. I explained to her, listen, I bumped my head yesterday and it was fine until I woke up this morning and now it doesn't seem so fine because my eye looks so strange, do you think it's okay for me to get on a flight? And that's when she said, you know what, I'm going to go ahead and put you in the queue. You need to be seen. I can't answer that question and I don't want
Starting point is 00:17:57 you leaving here thinking it's okay to get on a flight. So once I explained my predicament, showed her what was going on with me, she had a very different vibe and wanted to help me. Right. So always empty your glass to people if you want them to to know that you're struggling, right? You can't hide that. If I still wanted to look really cute and not take the sunglasses off, I would have never been added to that cue.
Starting point is 00:18:20 You've got to be willing to expose whatever it is that you're struggling with if you want someone else to help you. Okay, so she says, go have a seat. Of course, we're all wearing masks, and people are coughing like crazy in there. There was massive flu going around. And so I just kind of isolated myself in the corner,
Starting point is 00:18:37 sat down, and decided I'm staying off my phone. You never know how long you might, be somewhere. So I thought, okay, I've got some time right now. I'm just going to sit and think. And to be completely transparent with you, the first little bit, I was annoyed. I was thinking, oh my gosh, this is so annoying. I can't believe we live in a world where, like, isn't there a better system? Right? I started thinking to myself, how can they be more efficient from a business perspective? How could this work more efficiently? However, what I learned during this process, because I was listening, now I'm sitting in the waiting room. There's a couple other people. The phone's ringing,
Starting point is 00:19:10 people are coming in and trying to be added to the queue. She's rejecting them, which, you know, she had initially done with me as well. And I'm hearing conversations transpire from the people walking in and the woman at the front desk. And they were not all good, right? So here's what I learned. The system's broken, number one. And I don't know if this goes for all ready clinics, but definitely the one that I was in. Somehow people knew, I didn't know this, to log in online first.
Starting point is 00:19:37 And that's definitely the case. So if you or a guest at your home ever gets hurt and wants to go to one of these minute clinics, go online first. You can add yourself to the wait list from home and they text you to come in. Okay, that was a smart move, right? That's what I wish I had done. We didn't know. So again, you don't know, but it just is what it is.
Starting point is 00:19:58 So live and learn. I should have done my research at the house that morning before I got dropped off. So it's very much a digital situation. And to get in the queue, you have to be on the list, which easiest, fast is. way to do that is from your home, from your phone or computer. Okay, I had not done that and we were in the mix. We are waiting. So now about an hour goes by and I'm seeing a lot of people are coming in and mostly their walk-ins like I had been. Most people just don't know that you're supposed to go online or one guy had literally severed part of his hand and he's like, I need emergency help. She still couldn't
Starting point is 00:20:33 put him in, I don't know the rules or why that is, but she couldn't put him in ahead of the other people that were already in the queue because they had already been text message or, you know, I'm not sure the particulars. But I mean, this guy had a severe issue. So once I saw him come in and saw how serious his problems were, suddenly I started feeling so grateful for my ugly swollen eye, right? Because I knew in the end I'm going to be okay. I just didn't know if it was okay to take a flight. But I knew I was okay. And this poor guy, I didn't know if he was going to be okay, right? You can't be bleeding out with a cut hand for too long. That's serious. And so more people would come in, children with high fevers, a lot of flu cases, and then some people were really distraught and started arguing with this woman. And I will tell you,
Starting point is 00:21:21 every single person, no matter who they were or what predicament they were facing, when they argued with her, she shut down immediately. She was always very professional. She never raised her voice. They raised their voice at her, sadly. And every time they took that approach, they lost. She kicked them out. However, there were two other people that came in similar to me in that they approached her with kindness, understanding, empathy. They did not try to fight with her. They simply asked for help, explain their situation, and she put two more people in the queue. Nothing else had changed.
Starting point is 00:21:57 So the reason I wanted to bring this to your attention is negativity will never deliver a positive outcome. It just doesn't. Right? You are guaranteed a negative outcome. you approach things from a negative place. It's just fact. And forget karma and everything else that it will come back to you. I'm just talking about in the moment, right?
Starting point is 00:22:16 So whether you're trying to catch a flight and you're late and you start yelling at the flight attendant, eh, not going to work, right? Not the approach to take. Or the example I gave at the hotel. I didn't demand a room. I simply let him see my little son and how cold he was and I asked for his help. And I gave him the story behind the scenes. We'd never been there before.
Starting point is 00:22:37 We weren't prepared for this level. of whether my phone had died. I didn't have friends there. We were alone. And if there was any way he could help us get a room, I'd be so appreciative. So, you know, approaching people in a rough and vile manner does not pay. And it ends up, I sat there until five o'clock that night in the waiting room,
Starting point is 00:22:58 watching these interchanges with people coming in and fighting with her, people coming in and being kind to her and watching the people in the waiting room. And what happened during those first couple of hours as I went from being annoyed to feeling so deeply grateful for my first world problems, feeling so deeply grateful that I have health insurance. There was one woman that came and she didn't have health insurance. She couldn't get in anywhere to, no one wanted to see her. It was heartbreaking. So not only was their system broken with this cue and not communicating effectively to people online or, you know, through their location that they don't take walk-ins at certain things. times or what the right process and procedure is, that was completely broken and needs to be revamped.
Starting point is 00:23:41 And I wish the CEO of that company would go and sit in one of those waiting rooms and understand firsthand what it was like. He would have fixed that problem immediately, right? So no matter where you are in your business, whatever your quote unquote waiting room is, spend a little bit of time there and take it in. Go boss undercover and see what it's really like because it's incredibly eye-opening. Now, I will say, the staff was incredible, the people working there, never raised their voice, were always kind, were in great moods. They didn't let the negativity affect them. But I think it would be eye-opening for many of us to see that quote-unquote waiting room of our business and how it probably can be
Starting point is 00:24:20 improved, how we can communicate better, how we can be more efficient, more helpful, and get the right information out there ahead of time. And how we can fix some of these awful situations like this woman who did not have health insurance being denied help. That was one. of the most disappointing moments of the day for me was to see that in real time and watch her walk out and not knowing where she was going to go to get help. It was really disturbing. And that was just disturbing to me in a more global level of how can we be in the year 2022 and not allow people to get medical help when they need it. That's heartbreaking to me. So I felt incredibly grateful for my swollen eye and incredibly grateful to be able to sit there, that it was allowed to sit
Starting point is 00:25:06 there in the queue. I missed my flight, obviously, because I was sitting there so long. But again, these were first world problems because I'm able to rebook. And, you know, I have my friends were there watching my son. And, you know, my situation was not ideal. It wasn't what I planned for, but it certainly is livable, right? And I just, I felt so much gratitude different than I had on Thanksgiving. On Thanksgiving, I felt grateful for old friends. I felt grateful for best friends. I I felt grateful for our family and all of the goodness around me. But in this moment, I was feeling so grateful for my health. I was feeling so grateful for having insurance.
Starting point is 00:25:42 I was feeling so grateful for the ability to sit there and reflect on it in a really challenging moment. Because I promise you, there was a lot of yelling going on. It was tense. There was a lot of coughing and sneezing and people getting sick. And just, I forgot what that's like. I've lived in a really, I don't know what I say just healthy place, but I don't really get sick very often. A lot of people here don't, you know, we're in a really ideal climate.
Starting point is 00:26:09 And just to kind of immerse myself in a place where just people are sick, it was so eye-opening to me that health is the real wealth and don't take it for granted. If you've been following me on social media, then you know I just got back from San Francisco. attending the most amazing Mindstone AI weekend intensive. If you don't know, Mindstone AI is a learning technology platform that helps professionals and teams upskill and practical AI use. Rather than focusing on technical coding, it teaches everyday non-technical workers like your girl,
Starting point is 00:26:53 how to integrate AI tools into their workflows to boost productivity. Mindstone makes it so simple to use AI in a way nobody has done yet, at least for me. You set AI up as an expert. You tell them if you want to update your resume, you say to AI, you are the most incredible resume writer who has 20 plus years placing people
Starting point is 00:27:15 in the best job. Text is the lifeblood of AI. More information you can upload about you, the PDF of your past resumes, past jobs, maybe reviews of your work, whatever you can upload. Text is the lifeblood of AI. These steps alone will change the game for you
Starting point is 00:27:31 on how you're using AI. That's just one tiny example of what I learned this weekend. You got to check out Mindstone today and how it can help you with your business needs. Check out HTTPS, colon, backslash, backslash, www, www.mine.com slash go and check out Mindstone.com. Support for today's episode comes from Square, and they've got big news during Square's biannual release event. They launched a wave of innovative new tools to help local businesses run faster or smarter
Starting point is 00:27:57 and more profitably from AI that answers your toughest business questions to tech, that simplifies food orders and tracks every dollar. It's all live and it's built for the business just like yours. I get a text receipt in seconds. Everything is seamless, smooth, and modern. Square AI brings all your business data to your fingertips for deeper insights, faster decisions right from the Square Dashboard and Dashboard app. Just ask a question, what were my top sellers last month?
Starting point is 00:28:22 Or which day of the week is slowest for me? You'll get instant answers, charts, tables, things you can download, even save. And it's all up to date and easy. With Bitcoin payments, you can accept Bitcoin instantly. Zero processing fees through 2026. No chargebacks, no delays. Plus the features you already love. Take every payment type from tap to pay to Apple pay to invoices,
Starting point is 00:28:43 manage your staff, payroll, and schedule all in one place. Sell online or in person with synced inventory. Access your money instantly with Square checking. Square launched its most powerful tool yet, and I want it for you. Design to give your local business the competitive edge you need without the complexity. If you're ready to sell smarter, faster and stress less right now you can get up to $200 off square hardware at square.com slash go slash confidence that's sq u a r e dot com slash g-o slash confidence run your business smarter
Starting point is 00:29:16 with square so if you know me you know that i love to work out and i am over 50 so if you're over 50 and you want to work out you want to build muscle and you want to think clearly It needs to be a part of your day to day. Creatine is one of the most research and effective supplements available. The category is huge. It's exploded. Most brands focus on flavors, not so much what's in it. More about the marketing instead of actually having better creatine.
Starting point is 00:29:47 That's why Momentus created signature spec creatine, their most advanced creatine ever, setting a new standard for creatine quality. And that means momentous creatine delivers the best. It does. 10 times fewer impurities, two to five times tighter heavy metal. metal limits, PFAs and microplastic screening, and even more, they've even improved the product experience with an ultra-fine powder that mixes effortlessly, no grit, no clumping. That's the momentous standard. The relentless pursuit of better. And what you can always expect with
Starting point is 00:30:17 momentous products, the benefits of Creertyne are real. Choose Momentous Signature Spec creating. This is exactly why I take it. And upgrading to the best does matter, especially when it's your body, your mind. If you want to try, Momentus signature spec creatine head to live momentous.com and use code confidence for up to 35% off your entire first order. That's live momentous.com promo code confidence for up to 35% off. Confidence clear. I ask you to try to find your passion. Anyhow, I end up seeing the doctor. The doctor was incredibly nice. I think now this was like 5.30 at night and so nice and joking around. and, you know, laughing with me and basically told me, hey, there's nothing you can do.
Starting point is 00:31:05 When you hit your head, sometimes you break blood vessels, that blood has to go somewhere. It's drained into your eye. It will drain out of your eye eventually. It will move out of there on its own. He said, basically, there's nothing we can do but ice and take Motrin. And he said, you're fine. It was no big deal. And especially perspectives, everything, this man was sitting there, you know, treating people with much more serious problems than mine.
Starting point is 00:31:29 And so I think that's why it was kind of funny to him that, you know, I had an eye that was sealed shut. So he told me, you know, just keep icing, take Motrin every six hours, and you're going to be just fine. And you can go home. And so it was funny that night I went back to my friend's house because I had missed my flight. And I sat with the ice on my eye for maybe on and off, you know, for an hour or two. And suddenly my eye opened. And it was just one of those moments where you're like, ooh, I guess I probably never really needed to sit there all day to day and go. to the doctor, but, you know, in hindsight, I'm glad I did. It really gave me such appreciation
Starting point is 00:32:06 for health and gave me such appreciation for all the basic things we have in a really deep and different way. And my perspective shifted incredibly in that, yeah, I was starving. I hadn't eaten anything all day. I was bummed out that I missed my flight and, you know, all these other, you know, not really important issues. But it gave me just such a deep feeling. of gratitude and I just wanted to share that with you today no matter where you are. Just think about your health, think about how luck you are and know that there's always someone else out there, which with a much worse challenge than what we're facing. And when you think about it from that perspective, all you can really feel is gratitude.
Starting point is 00:32:48 So that's how I was feeling, again, bummed out that this system is so broken, not just for that one operation, but also for healthcare in general and just disappointing that it's It's something that needs to be fixed and definitely something that is much more important to me now that I saw it firsthand in regards to who I vote for and what happens moving forward. Everybody should be able to have their basic needs met, meaning if somebody's in trouble and they're having a health issue, we need people to help them. And it was just really sad to see that people were being turned away. Okay, so not to bring you down, but hoping that that message of gratitude resonates with you and asking you what you're grateful for today. I would love to hear from you. You can always find me on all social media at Heather Monaghan or at Heather Monaghan.com and shoot me a note.
Starting point is 00:33:43 I'd love to hear what you're thankful for this year. Okay. So then one, my girlfriend that I was staying with was asking me what my word of the year was for 2022. and what my word would be for 2023, which is a really cool exercise. And it was funny, for 2022, I'd kind of shifted gears and decided I wanted to do things differently. And stepping into my feminine power was something important to me. And a lot of people don't understand this. So I want to explain quickly.
Starting point is 00:34:14 And you can go back. I did a podcast episode about this at the beginning of the year. It's the audacity to be queen episode. And, you know, for a long time, having come up through corporate, I always wanted to appear tough and harsh and strong and ice cold because there's no crying at work. And, you know, being seen as female can be negative. And you want to bust through the glass ceiling. And to do that, you've got to be tougher than nails.
Starting point is 00:34:39 And so I lived that way for a really long time. But what I realized was the aura I was giving off is that I can take care of anything. I truly do believe I can. But I don't always want to have to. Right. You want to be able to rely on other people. You want people to help take care of you. you want people to support you you you want people to encourage you i don't always want to do that just
Starting point is 00:34:59 for everybody else but you want it to to give and to receive and for a long time i had forgotten to receive so stepping into my feminine power was a big thing for me and that was i guess really the word for me was femininity or you know being feminine for 2022 and again that i always wear dresses i always wear high heels my hair is down so people were confused the first time i said that and explained it and I would just want you to understand, it's more about how I'm showing up, not how I look, is what I mean, but receiving and allowing to be supported and taking care of and not just giving. Okay, so that was 2022. And so as we sat and talked about 2003, I decided that my word for 2023 is going to be faith
Starting point is 00:35:47 and stepping into faith over fear, faith, oh, faith over everything, you know, and just believing that as I keep showing up as that best version myself, as I keep doing that next right thing and stay open to receiving messages from God. You might call it universe. You may say, Jesus, whoever it is for you, that those right messages are going to come for you, those doors that are no longer meant for you
Starting point is 00:36:11 are going to close and those right doors are going to open and just to keep taking that next step forward in faith. And for me, that's my word. So for 2003, I want to know what is your word and if you shoot it to me, I'd love to hear again at Heather Monaghan on all social media or at Heather Monaghan.com. Until next week, keep creating your confidence. And if you haven't yet, make sure to subscribe, leave a review. And when you share and tag me in your post, I repost and reshare whatever you put up. Until next week, keep creating your confidence.

There aren't comments yet for this episode. Click on any sentence in the transcript to leave a comment.