Creating Confidence with Heather Monahan - How To Show Up As The Most CONFIDENT Version Of Yourself, With Kim Rittberg Digital Video Expert & Content Strategist Episode 283

Episode Date: January 3, 2023

In This Episode You Will Learn About:  Embracing a life of authenticity   How to be your best self on camera   Developing your brand messaging  The M.E.S.S.Y framework  Resources: Websit...e: www.kimrittberg.com  Join Raise Your Revenue With Video!  Listen to Mom’s Exit Interview  Email: kim@kimrittberg.com  LinkedIn: @Kim Rittberg  Instagram: @kimrittberg Youtube: @kimrittbergcontent Overcome Your Villains is Available NOW! Order here: https://overcomeyourvillains.com  If you haven't yet, get my first book Confidence Creator Show Notes:  Being the most confident version of yourself is the BEST way to succeed in business! No matter who you are, it’s normal to feel nervous when it’s time to sell yourself and get in front of the camera. Taking the leap of faith to start filming video content will help you connect with your audience and GROW your business! Video strategist and award winning content expert, Kim Rittberg, is here to help us perfect our brand’s messaging and share our stories with confidence! It’s time to STOP worrying about how you might look or sound and just START today.   About The Guest: Kim Rittberg is an award winning content strategy expert in TV, digital, video and audio! She’s been featured by Business Insider, and spent 15 years as a media executive at Netflix, US Weekly, and People Magazine. Through her company, Henry Street Media Kim helps brands and professionals be better on camera and make authentic content to grow their businesses. As the host of Mom’s Exit Interview podcast Kim inspires women to craft careers that work for them, instead of the other way around!     If You Liked This Episode You Might Also Like These Episodes: CREATE Strong Connections With Your Cues! With Vanessa Van Edwards The Lead Behavior Investigator At Science Of People Title  The KEY To Building Confidence Through Failure, With Professors & Co-Authors Wendy Smith & Marianne Lewis  Why NOW Is The Time To Take A Leap of Faith With Annabelle DeGrazio, CEO and Founder of Taja Collection  Learn more about your ad choices. Visit megaphone.fm/adchoices

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Starting point is 00:00:22 Get started at Taukaya Tree.com slash start. That's T-A-L-K-I-A-T-R-Y.com slash start. When there's a penalty on the field, referees are there to sort it out. When there's an accident on the road, Sergeant Lindros, I'm glad you're okay. That's where USAA steps in. We help make the claims process easy,
Starting point is 00:00:43 so drivers can get back on the road fast. Making the right calls, that's what we're made for. Membership eligibility and product restrictions apply in our subject to change. USAA means United Services Automobile Association and its affiliates, San Antonio, Texas. Nowadays it's all about being authentic, and so I think that professionals just have to be themselves. And I really like, I'm the biggest cheerleader who's never been a cheerleader in high school. I really am such a cheerleader.
Starting point is 00:01:11 I believe so strongly that everyone can put themselves out there and can use that to grow their business. Because you don't need to be perfect. Like you really don't, you know, and you should be anchor. You just need to be yourself and the most confident version of yourself. Because if you believe in what you're talking about and you're knowledgeable, you should be anchor. You just need to be yourself and the most confident version of yourself. Because if you believe in what you're talking about
Starting point is 00:01:26 and you're knowledgeable, you're teaching people. You're educating people. And if you're funny, then you're entertaining them. I'm on this journey with me. Each week when you join me, we are going to chase down our goals. We've come adversity and set you up for better tomorrow. After you've seen us,
Starting point is 00:01:43 I'm ready for my close-up. Hi, and welcome back. I'm so excited for you to meet Kim Ripper today. She's an award-winning content strategy expert in TV, digital, video, and audio. She's been featured in business insider and spent 15 years as a media executive at Netflix, People magazine, TV news, and launching the first ever video unit for us weekly.
Starting point is 00:02:04 I love us weekly. I love us weekly. Kim has met a speaker and instructor at Penn, Syracuse University and General Assembly, and is a graduate of the University of Pennsylvania and in Berks school. Through her company, Kim helps brands and professionals be better on camera and make unforgettable content to grow their business. She also hosts Mom's Exit interview podcast, which I was just on, after deciding to quit corporate to run her own business after working in the hospital
Starting point is 00:02:31 while giving birth to her second child. And the podcast helps women craft careers that work for them instead of the other way around, even when it seems terrifying. Kim, thank you so much for being here today. Thank you so much for having me. First of all, tell us a story. How were you working when you were giving birth? Like, what is that whole nightmare? What happened? It was a whole nightmare. That's exactly true. So I've been working in media for 15 years and I had the opportunity, like seriously dream job. I've been in TV news for 10 years.
Starting point is 00:03:05 I switched into digital and I got to run the Us Weekly video unit and not just run it, but like build a business inside a business. And it was everything I wanted. Like I'm really like very ambitious. I love like building something and I loved running a team. And it was such a dream come true. So I was leading a 17 person team.
Starting point is 00:03:24 I had my first baby there. I joke, I had two babies, baby Lilly and baby us weekly. And a very amazing unit full great creative people. But when I was pregnant with my second, we were getting acquired. And typical messy acquisition, I was getting fired or laid off or or you're quitting or whatever. I wasn't laid off. None of my team was fired or anything actually. The new the new people said, we love the video unit so much. It's a big part of the reason we bought it. I'm like, oh, well, this is my reward. Like everyone on my team is quitting. All of my peer executives were laid off. And I had to build everything I had just built over the last two and a half years while nursing a newborn again, all from scratch. And I had to build everything I had just built over the last two and a half years while nursing a newborn, again, all from scratch.
Starting point is 00:04:07 And I just, I was just, I realized this is just not what I wanted. Like I just felt like this caricature of myself, I'm in the hospital, in the labor and delivery room, getting fluids, you know, the IVs. And I'm on my phone saying, okay, if John doesn't want the job, then you should offer to Eliza. And then if Eliza can't't want the job, then you should offer it to Eliza, and then if Eliza can't have, and for this job, look at this person. And I'm like, what am I doing? I felt like such a caricature of myself. Like, I am actually like a whole well-rounded, normal person who doesn't do that. And I just, everything felt out of whack. And I decided that day,
Starting point is 00:04:40 I need to figure out a different way where I can bring my skills and my experience to the working world but in a way where I just have more control. I want to be fulfilled professionally, absolutely. But I also want to be present with my children and I have little kids and for as long as they want me around, I want to be there a little bit more. So that's when you decided that day that you were out. I decided that day that something was off, but just like real world, it's messy. I took two more years and two more jobs to launch my business. So, you know, I come from media, this sound bite,
Starting point is 00:05:13 is like, I was in the hospital and then I launched my business, and now it's so successful. No way. I earned like a few thousand dollars free-lensing in that area I thought I would launch my business. And then I was a little bit stressed out, like how am I really gonna make this be a full-time career, a full-time salary, a full-time income.
Starting point is 00:05:29 And so I took two other jobs. I worked at Pop Sugar as a vice president of brand and content, and then I worked at Netflix in marketing. And I loved those experiences, I valued them, but I 100% knew I wanted to work for myself at that point. It just, I really had that clarity of I want to take all the things I've learned and help people. And I do feel like I learned all of this from media and also branded content.
Starting point is 00:05:53 So I'd work with Target and SE and Kia and AT&T. Crouting these really interesting branded content projects. And I feel like there's all these professionals and smaller brands out there that could use someone like me. And so I'm like, you know what? I'm just going to try it. I'm just going to go for it. I have no idea what's going to happen. And I just started, like you say, you know, I just started putting one foot in front of another. I told a few people that I was looking for clients or projects. I made sure to say I'm not looking for full-time work. And I launched my business. And so I made sure to say I'm not looking for full-time work, and I launched my business.
Starting point is 00:06:24 And so my business, I help businesses and professionals be better on camera and make amazing content to grow their revenue and their client base. And it's been amazing, but I definitely had that, at the beginning, my confidence was like, all over the place. I'd have a great project, and then I'd be like, no, what's ever gonna hire me again?
Starting point is 00:06:42 But of course, if you're doing good work and you're meeting people and you're networking, you will get clients again. Like your business will keep growing. And I'm on year three and every year is better than the last. So that's, I'm so happy for you. I'm so happy that you finally made that leap.
Starting point is 00:06:57 All right, so let's get into, I love this topic about the importance of video content, how to become confident on video, how to shine on video, and how to create content for businesses with video, because so many companies that I've consulted with, I'm on the board of a company that doesn't create video content, right? But then I even look at myself, Kim,
Starting point is 00:07:17 and you and I were talking about this off air. I can get up on the biggest stage in the world, and I'm like, the line me up and let me go. But the minute I'm sitting at my house alone and thinking, okay, I guess I should probably create video content, I'm sitting with a phone, then I get frustrated with, what am I even gonna talk about?
Starting point is 00:07:33 Forget it, no, and I put it down and I don't do it. So what is this full, why are people afraid or resisting or like, what is this stuff point with video content? So you raise the best point. As soon as you put a camera or an iPhone in someone's face and you turn that little red or green button on, it steals your soul.
Starting point is 00:07:53 Instantly, everyone's insecurities, self-doubt, just feeling like you're not interesting comes out. So I've worked with executives, CEOs, Congress people. Everyone is like, I don't know what to say. Like, I'm not interesting. Why should I talk? I'm like, of course you are. Like, you're so smart, you're so established.
Starting point is 00:08:12 So the first thing is, everyone feels this way. I think the level setting is super, super important because it doesn't matter who you are, what your background is, like, you know, your job. Everyone feels self-conscious on camera. So I think understanding that helps then to the next stage, figuring out why are you putting yourself on camera. Once you really identify that this is a business goal, I think it's a lot easier to say,
Starting point is 00:08:37 okay, maybe I don't feel that comfortable. Maybe I'm not really sure why I'm filming an Instagram story in my bagel store, but I understand this in some way is helping people connect to me is putting myself out there to grow my business. So I think number one, everyone's self-conscious. Number two, like that, it's just so important to understand that you need to remember it's a business goal. Otherwise, if you're trying to be an influencer, that's a different thing.
Starting point is 00:09:04 But you're primarily trying to put yourself on video or on podcasts because you want more clients or you want more revenue. So then from there, it's really, really all about practice. It's a skill and you have to start every single day talking to your camera. It's an uncomfortable and awkward thing to do. And the first 10 times you'll record yourself, you will hate it.
Starting point is 00:09:25 You'll hate hearing your voice, you'll hate seeing your face. It doesn't matter what you look like, you'll think you look terrible. So every time it gets easier, I have a couple of like nitty-gritty tips that I give people. So first, there's the mindset stuff. Before you're about to film, play some fun music, whether you're, you know, a yoga person or you're like a EDM person, play that music that makes you feel great. And that's going to get you to the right mindset. Right before you're on camera, that is you breathing. Our body does that fight or flight.
Starting point is 00:09:58 It's like, I don't want to do this. I'm so nervous. Like, your breathing is off. Your brain is shutting down a little bit. The breathing will help you come into the body. So you're feeling good with music. You're getting your breathing is off, your brain is shutting down a little bit, the breathing will help you come into the body. So you're feeling good with music, you're getting your breathing, and then you have the messaging, which is a little out of order. You got to have your message down because I think you can never ever be good on camera if you don't know what you're going to say. Like, you have to have that. So those are the three main things I think is really important for people to remember being on camera.
Starting point is 00:10:24 So it's that messaging, it's that getting to the right mindset, and then there's that breathing. So those are the three main things I think is really important for people to remember being on camera. So it's that messaging. It's that getting to the right mindset. And then there's that breathing. So those are like the three things. And then as you're filming to your camera, you have to just get into practice every single time it's going to get a little easier. You've got to feel like you're talking to your friend.
Starting point is 00:10:40 Whoever your friend is, you have to be conversational. And this is a hard thing because it is one of those things that only comes with practice. But the more you do it at the beginning, I did on camera reporting for like local news like many years ago. My first videos were awful. I was a deer in the headlights. I was robotic. I was impersonating what I thought a reporter should sound like. Everyone does that. Over time, you'll get your own voice.
Starting point is 00:11:03 And your own voice on video will soon sound like your actual voice. So I think those are the real keys. It's messaging, it's getting to the right mindset, it's doing the breathing, and then it's talking casually and conversational into your phone, which over time will be more natural. National security experts are warning. Our aging power grid is more vulnerable than ever. January marked a third time a power station in North Carolina was damaged by gunfire.
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Starting point is 00:13:47 at nextweat.com slash monahan. Nextweat.com slash monahan to get the visibility and control you need to weather any storm. Nextweat.com slash monahan. So around the messaging, because this is super interesting to me, I always figured, and I know, I don't know, I figured
Starting point is 00:14:05 just like, add lib to turn the camera on and just talk, right? I never thought about like be strategic, Heather, and have a plan. However, now that I'm thinking about it, I sat down with a friend of mine and she had written out all these questions. She was off camera and she was asking the question. It was so easy to create the content that day because there was a, it was very much planned and you know, she would knew what the goals were and what questions she was asking me. So it was very easy for me to answer. When you are working with a person or a brand, how do you guide them around that messaging
Starting point is 00:14:34 strategy? So messaging is the most important thing before you even lift a camera or take your phone out. So at the very core of it, you have to know what you're offering people, and you have to talk who you are as a brand or as a professional. Once you have that, you write down your message. I generally recommend for people to slash 30%. Okay, because you want a really succinct and high energy message. The more words, slows it down, slows down the energy. So my number one thing is you write down.
Starting point is 00:15:06 I'm Kim Rittberg. I'm an award winning content expert. I spent 15 years in national media, and now I help professionals and brands be better on camera and grow their business with content. Every time I try to say, OK, can I take out one or two words? You try to get it tighter and tighter. So that messaging is really, really important.
Starting point is 00:15:23 So that's one of the things. And then I do, I think the elevator pitch that I teach people also comes into point for messaging. When we think about messaging, it could be for brands, it could be for professionals. Messaging is also selling yourself, right? So if you're doing an elevator pitch, you have 30 seconds, probably to sell yourself and no more than that, truly. And I think about that message is ABC. A, you get your accolades right at the front. You tell somebody, if you have your Harvard MBA,
Starting point is 00:15:52 you put that right in the front. Business, your business background, or anything like that that relates to the thing that you're talking about or selling, and then see creative. Any fun spin that makes you you. You know, if you travel the world for a year, if you're an Olympic lacrosse player,
Starting point is 00:16:09 just like something fun that's personal, that cracks open a way to talk to you. So that elevator pitch message can be applied to a lot of different things, but I think that's the way. And the reason I created this framework, when I worked in media, I sat on these panels with hundreds of people pitching me.
Starting point is 00:16:24 And I got pitched all the time just because I was a TV producer. And people come up and they say, oh, I'm a dentist, I do this and that, I love kids. And then I would be like, you went to Oxford or like, you invented the type of enamel for teeth that is used all over whatever that accolade is. That should be the first thing you're saying, because that's really selling me in on you. Because when you're trying to get on media, you're trying to get press, that journalist or producer, they have to love you, but they have to sell you to their boss, too. They have to be like, Heather is the best. She was a CRO. She was the number one person in her area.
Starting point is 00:17:01 She made $55 million. I'd be like, wow. And then I feel like I can sell you to my boss. So those are a couple of things to really keep in mind when you're creating that elevator pitch or the messaging. When you look back at your career, having been at people, at us, Netflix, what were some of the commonalities things that each one of these massive companies did around their content strategy that you saw was a theme so that we can, you know, I'll learn from that. And what were some of the nuances or differences that made each one of them different?
Starting point is 00:17:30 This is such a great question. So what I love about my career is that I feel like I've gotten to learn so many different things. So I started in TV writing stories that are 30 seconds, maybe two and a half minutes, breaking news, and entertainment. And then over time shifting into digital video, which is-on TV, obviously, it likes on your phone or it's on your computer, short form. But within there, I also did hour long content. So I really understand how to tell a story short to long. And then I switched into podcasts as well.
Starting point is 00:17:56 So now I'm sort of like a Jane of all trades. One of the things that I find for all of these things that I help brands apply to it is, we talked about this before about the message. When you're starting to do content, you get your message. Make sure it's not too complicated. So all of these things that you never will see on media outlet tell a story that's about like 20 different people all around the world doing something.
Starting point is 00:18:19 It's always like there's three central people, or there's one couple and this other couple and they're intertwined. Like it's not too complicated, because people don't like something that's so complicated. So when I teach people, I have this, I'm auditioning a new framework called the Messy Framework.
Starting point is 00:18:34 I'm auditioning with you on the Heather. So, and your message, not too complicated. Tell your granny, go call your granny, explain what you're about to do, explain the message you're about to do, read her your script. If she doesn't understand it, that's not your message, okay? Keep boiling it down, boil it down until your seven-year-old cousin and your granny can both understand it.
Starting point is 00:18:55 Then you have a great message. So that's something from Netflix to a sweetly to cable news, the message is super simple. You're on camera, this is more like for professionals being on camera. A lot of professionals don't want to be on camera, but you have to be. I think there was this trend for a little while that I saw in digital video where it's a lot of content and words, but not a lot of sound.
Starting point is 00:19:18 And you still see it a little bit, but not as much. People really like connecting with faces. They really like seeing people and getting to know you. So I'm all a fan of an inspirational quote, but putting yourself on camera is really the way to go. And so I think you're seeing that as a trend back to that. You're seeing that really everywhere, YouTube, TikTok, Instagram, people putting them
Starting point is 00:19:37 stuff on video because that's how you're both connection. You know, that's how you get to know people. So putting a moving quote on a screen is just never gonna build that connection in that same way that a person will. Oh my God, this thing, as I said, this is a messy plan, right? And ESSY message, easy to understand, that's the ES strategy plan. You need a strategy. So every one of these places, you would never just turn on a camera and be like, guess what? We're recording. You know why? That is a huge waste of money. It's a huge waste of money. So every time you're recording something, you don't
Starting point is 00:20:12 have a script, you don't have a plan. You're wasting your time, you're wasting your money. If you hire a camera person or an editor, you're wasting everybody's time and money. So you really have to come in there with a strategy. And so that's for every single place. And it's interesting. Now that I work more with professionals or brands, they sometimes feel more time-stardved or perhaps budget-stardved. But so does everyone. You're also running a 17-person team at Us Weekly. I had to say no to plenty of great ideas. So plenty of celebrities would pitch Us Weekly to do a video, and I would say no, because you're always going to run out of time and
Starting point is 00:20:44 money. So you have to have that strategy and plan and decide like what's important to me right now in this quarter or in this half year. And you have to be really ruthless and you have to really stick to that because money and time is going to go in. Okay. And then the why is you're a journalist, you're always a journalist, you're never a salesperson, no offense Heather. I love me. A good salesperson. But the main thing is you will never see media outlets and you should never see brands selling. No one wants to watch commercials unless it's the Super Bowl. So that is like one of the keys.
Starting point is 00:21:17 And when I did branded content within these media outlets, you know, when we're working with Swiffer or Target or SC or AT&T or whoever or Nikequil's Equal, you're never making an ad. You're really always thinking, how can I make this fun? How can I make this feel like somebody would want to watch on their phone? So that could be entertaining, that could be educational, that could be touching, it could be moving, but it can't just sell. Because as soon as it sell, everyone's swiping by it.
Starting point is 00:21:45 Nobody wants to watch that. So those are some of the things that I feel like run through both all of the media outlets. And also the brand of content I did at those outlets. I feel like those are the messages that I have taken with me. And now I try to apply to brands of professionals because people don't know that. If you're a lawyer, you're a doctor, you're running your wellness clinic, you haven't spent 15 years in media, so why would you think about that? You shouldn't. No problem, you know. But now that I have thought about that, I really do apply that. And that's what I think is like really, really interesting. It's just getting your headset
Starting point is 00:22:16 as a journalist. Like, what do you think somebody would be interested in hearing from you? And it takes a little bit of mindset shift. But once you do, you will have just like a Google backflow of ideas. Like once you unlock that, the brainstorm is just going to flow. How do you get these brands and companies to drive revenue if you don't want them selling on video? How do you convert? So converting is, you know, that slow process, you know, like no entrust, all of that, like, people have to feel a connection to your brand. And you have to stay relevant to them continuously. You're not multiple touchpoints, right? So they might not buy from you from that video about the best smiles in
Starting point is 00:23:00 America. I'm just like making a random thing. Like maybe you're a toothbrush brand or you're a dentist or whatever and you're doing something about like the greatest smiles in America and its videos of like, oh ladies and babies and whoever, right? Maybe someone's not clicking a fine from that video, but it's gotta be a part of your mix because if all you're doing is selling, you're not even gonna have followers.
Starting point is 00:23:19 If you're only selling, it's like the equivalent of your male being full of junk mail. You know, you can't always just be offers and discounts and coupons and stuff. It has to be, you have to build that relationship. And you see brands, there are lots of brands doing amazing on social. That's because so little of their content marketing is selling, so much of it is marketing. And also some of the content marketing, so content marketing obviously, you know, is the sort of marketing that companies are doing that make it fun and make you want to watch it.
Starting point is 00:23:48 But you think about fashion brands, you know, they're doing lookbooks or shoes like, you know, I get eekas in my Instagram feed or all birds or whoever. Some of those, in theory, they're selling because it's full of their product, but they're cool and they're fun. It's more like a music video rather than like, on sale now, 50% off, it's bringing you in
Starting point is 00:24:06 to an aesthetic experience. And it's fun and it's colorful. So it has to be a part of that because if all you're doing is selling, you've already lost. So you're more advocating for creating content to develop the relationship rapport and then maybe drive them to a website or drive them somewhere else where you're gonna then convert.
Starting point is 00:24:26 Yeah, I think there you have to have those convert points But it's not the majority of your content because if the majority of your content is the conversion points You don't I think you honestly don't have enough people even in there to then even get to converting You have to have the majority of your content being things that people truly want to consume and then that's gonna convert And I think that's forever. I think that's for professionals. I think that's for brands, that's for products, that's for services. And I think you see that with the most successful people and the most successful brands, if you really look at their content, a lot of it really is things that you're like, oh, that's
Starting point is 00:24:56 pretty, you're all interesting. You're not saying, you're not looking at their feed and going, oh, 50% off. Oh, so, oh, you know, it's a part of it, but it's not all of it. Yeah, for sure. What are your thoughts on so many companies that I've worked with and consulted and the one that I'm on board of? The CEO is not having a personal brand. They're not having a presence around content creation. They're saying, yes, agree with the video strategy.
Starting point is 00:25:20 We're all in. I'm going to have my team do that they can be on camera. What are your thoughts on that? What kind of company? I always like to think like, sometimes it depends. Okay, so I have a company that is a digital marketing services company, and the CEO is brilliant, founded the company.
Starting point is 00:25:36 It has so many great success stories, is so funny, and I'm always advocating for him to be on video, and he's always telling me why he shouldn't be and his team should be. Oh, well, you should me why he shouldn't be and his team should be. Oh, well, you should tell him he's wrong and that Kim said so. I really do think that when you talk about someone who started a company, right,
Starting point is 00:25:55 this person must be really passionate about digital marketing that they started a company. So I think that to hide that person away and lock them in a little tower and not put them on video is doing a disservice to the company, but also to the clients. Because clients can feel that energy. The person who is most connected, who is most lit up about the message, should absolutely be on camera.
Starting point is 00:26:18 Because that is going to build that relationship to say, oh, not only are we an expert, we're going to do X, Y, and Z for you, but like, I love talking about this. I love doing this. If you work with us, we're going to make your business, you know, skyrocket it. And I think that it's really doesn't just service. And I think again, you know, we talked earlier about being on camera and everyone hates, hates how they look, hates how they sound. Everyone feels that way. But at the end of the day, you're doing it for your business. And I do think it needs to be a business goal. And sometimes to help unlock some of the professionals
Starting point is 00:26:50 I've worked with, I've said, well, what are the things you love? Why don't we sit down and film a YouTube series only about those things? Like, let's do a little YouTube playlist about just these five topics that you love. And then let's see, you know, because I think it is hard to push people to be like, get on a panel, like get on and do this and do that. But like, let's start with the thing
Starting point is 00:27:09 that lights you up and just see where that goes. Yeah, I'm a huge advocate. I just think it's really, really important. Like, I feel like you put me somewhere. I'm like, I'll talk all day. I love this. And I really believe like, I also believe everyone can be great on camera because I think we're in such an amazing and lucky time when I was in my 20s. Of course, I'm still in my 20s as you can tell by my voice. I'm just kidding. Obviously not in my 20s. So in my 20s, I started in journalism and it was sort of that era where no one on TV was sort of a regular person. It was like everyone was a gorgeous woman who came from a pageant. And then maybe there were men in suits.
Starting point is 00:27:47 But for women, it was a lot of pressure to really look perfect and be perfect and speak with the perfect diction from the middle of the country. It's not like that anymore. So nowadays, it's all about being authentic. And so I think that professionals just have to be themselves. And I really like, I'm the biggest cheerleader who's never been a cheerleader in high school. I really am such a cheerleader.
Starting point is 00:28:09 I believe so strongly that everyone can put themselves out there and can use that to grow their business because you don't need to be perfect. Like you really don't, you know, and you should be anchor. You just need to be yourself and the most confident version of yourself. Because if you believe in what you're talking about and you're knowledgeable, you're teaching people, you're educating people and if you're funny, then you're entertaining them, but I just think it's really, really important and I do. I just love like unlocking that for people. I'm like, look how good you are. Oh my god, you're so much better than you were two weeks ago. You know, and it's and the process. It's not overnight. You put yourself on camera. It's not a one week process. It's not a three week process. It's months and months and years and years. But over time it
Starting point is 00:28:48 really is worth it. It's so worth it. So you tell that CEO that Kim Ritchard believes in him and he can give me a call. I think he needs to because he's got a great founder story and I personally for me brands that I want to invest in. I love knowing that backstory. I mean, Sarah Blake, these such a great example of a CEO being a face of a company and sharing that founder's story and connecting meaning and so much more to something
Starting point is 00:29:15 other than just a product and solving a problem. So I'm all in with you that founders need to be sharing these stories, inspiring and bringing that energy and excitement and passion that they have for their business. 100% and listen, I'm a mom of two. And I think that there's a lot of, in the business world, you're like,
Starting point is 00:29:32 eh, do I acknowledge my parent, do I hide it, do I like, it's a photo of my desk, but I never talk about my kids, whatever. There's all those questions about like, how do I incorporate my family into my work life? And the founder's story, like, why would I not share the story that I was in a hospital bed and then I realized, yes, I want to work. Yes, I love working and helping people and making great content, but there's mortal life.
Starting point is 00:29:54 There's mortal life in that. And there's a way that you can take control and take a risk on yourself and create the life you want. And so like now, pretty much like any day of the week can just be like a day where I take my kid for ice cream after school. Oh my God, what a life I live in. And in the summers, I try to work less so I could pick them up from camp
Starting point is 00:30:11 and go to the beach with them and collect shells. I literally never thought my life could be like that. And so, hiding that story of having my epiphany in the labor room, that makes me feel like seem like a robot, actually. So, when you hide that founder's story, it actually, it makes me feel like seem like a robot actually. So when you hide that founder story, it actually, it makes you seem one dimensional. And I think when you can bring the real you, and I still work, everybody still works,
Starting point is 00:30:33 I'm not that vulnerable. There's a lot of other stuff in my life. I'm not talking about, you know, I think we all have our privacy and our like real secrets, secrets. The next episode is about secrets. I'm just kidding. But I think being vulnerable to whatever extent you can be vulnerable really brings people in. secrets, secrets, the next episode is about secrets. I'm just kidding. But I think being vulnerable to whatever extent you can be vulnerable really brings people in. It makes people so much more interested. There's a hundred digital marketing companies, but only one was founded by person X with the most amazing story. And so I think that just bringing that in brings that humanity. And I, you know, it's funny because I advocate all of these things for my clients.
Starting point is 00:31:07 And now I try to practice what I preach more. And I've been called for all these speaking engagements. To be on all these panels, I've been on TV like three times in the past six months. And that's because I'm telling my story. But before that, I was like, oh, I'll help you grow a video. I'll help you be better on camera. And I was hiding my own personal story. Not because I was embarrassed of it, I just was like, who cares about my story. But then I really
Starting point is 00:31:30 thought about it. I'm like, oh, I'm a journalist, this is my headline. You know, this is my headline, this is my why. And so once I decided to apply my own principles to my own business and my own story and trying to grow my business with that, it's really unlocked a lot. So I think that anyone who is a founder of a company or is the face of a brand and even if you're not the face of the brand, think about putting yourself as the face sometimes. You know, it doesn't have to be all about you, but it should be sometimes about you. If you're struggling with swelling in your legs, ankles or feet, you're going to want to listen up. Forget your compression socks and water pills. New research shows that swelling and inflammation
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Starting point is 00:34:05 trust and you've got it no matter if you're salesperson or you are the CEO, you've got to let people know they're dealing with a real person. There's there's such a higher probability of getting close, getting business. And the other thing I hear from people is, well, I don't I don't need to share my vulnerable story. It's been told enough times by so many other people. It's too similar to someone else's and I really want people to hear this. There are different frequencies. People connect with different people. The same person that might listen to my podcast and shout out for all of you listening right now. Thank you so much.
Starting point is 00:34:36 But for that person isn't necessarily listening to your show or isn't necessarily like you and I could have the exact same message, but the way the talent is just a little bit different. And people have to understand different individuals will reach and connect with different individuals. And your message is worthwhile because of that. And no one is gonna tell it just like you. No one has your exact unique experience. And it's going to make you unique and different. And you're gonna reach more and different people
Starting point is 00:35:02 that I can't or you can't. I totally agree. and when you think about our fractured world of content consumption, who knows where people are listening from? You know, people listening to podcasts, people listening on YouTube, they're watching an Instagram, they're watching a TikTok, they really don't know your whole story.
Starting point is 00:35:17 And so this is the other thing I think just in all of this is like we feel like, oh, well, they've heard my story or oh, don't be judged or first of all, people are too busy thinking about what they're having for lunch to think about you. They're deciding between a turkey sandwich and a BLT. They're not thinking about you. So in the positive side of that is you have to remind them about yourself. And so every time you're on an interview or on a video or an oppressed interview or whatever it is on social media, you have to remind people who you are and you have to remind them of that backstory because they don't remember that.
Starting point is 00:35:51 People need so many people, like you were in sales, how they're used best in the thousands and thousands of people, even regular people who don't do sales, meet hundreds and thousands of people in their lifetime. They really don't remember the nuances of your story. And so you should remind them. You're interesting, like everybody thinks they're not interesting, they really don't remember the nuances of your story. And so you should remind them, you're interesting. Like, everybody thinks they're not interesting.
Starting point is 00:36:07 They are. Everyone's interesting. And so that's, it's just important to remember that everybody feels that way, but you have to remember, you are interesting and you have to get your story down. I think that's the other thing. Whatever your story is, you need to write it down. You need to perfect it. You need to keep saying it.
Starting point is 00:36:21 You need to keep telling people because it feels weird to say that. It feels weird. You know, you need to keep telling people, because it feels weird to say that. It feels weird. You know, I used to feel weird bragging. I used to be like, oh, like, I launched the video unit for us weekly and, you know, it's old for $100 million. And I'm like, why would I not say that louder and brag about that? That's bananas.
Starting point is 00:36:37 Not that many people can do that. Not that many people have done that. So you have to remember whatever that thing is that you do, say it loud and proud, practice it, keep pitching with that because it is interesting. You are interesting and everyone has something to say. Oh, so true. And you might inspire one person by your story and by what you were able to do it at us weekly.
Starting point is 00:36:56 You could inspire some young person out there to say that they have that same potential too. And they wouldn't have known it was possible if they hadn't heard your story. So if you're not doing it for yourself, do it for those people coming after for you all day. And yeah, and I love to be honest about the fact that like I have an amazing resume, except I also feel the same self doubt that everyone else feels. I didn't feel comfortable building my business.
Starting point is 00:37:16 I didn't know I'd have clients. And you know, we feel super human confidence and sometimes and we feel super low in other times. And so I think being honest about that with people and reminding everyone, we are all humans, we all feel bad about ourselves sometimes, we all need to call our momies or our brothers to be like, am I awesome? Tell me I'm awesome. You know, we all need that. And so at the end of the day, just like, remember that we all are interesting, we all are great, and we all are worth telling a story. And I just, I'm like, I'm truly the biggest year later, I just think everyone has a story to tell
Starting point is 00:37:48 and should be putting themselves out there because they're hurting their business by not. Yeah, and it doesn't have to be some crazy. I got fired up 43 and reinvented myself. Sometimes the more relatable and you think it's just a basic story, that's what people really connect with. Don't think that you have to have some dramatic story out there. You definitely don't.
Starting point is 00:38:07 Well, like even your passion for your business is interesting. You know, like I think that's the other thing that when you're passionate about what you do, for people who write, maybe it was a semi-cool in the tropic you crazy in 11th grade and that led you to be a writer. Okay, you know, whatever, whatever your story is, maybe it's, you know, you smashed your tooth on a skateboard ride when you were 12, you want to be a dentist. Okay, that's fine, you know, like no problem. Like everyone's got a story, it's not, it doesn't have to be as mega as everybody else is. So tell us about once we have the messaging,
Starting point is 00:38:37 we have the story, the different platforms it. And TikTok is talked about all the time, and I get so much flacking people for not being active on TikTok. When is it enough enough? When are we on enough platforms and what are the platforms that we should be on? That's such a good question. I start every plan with a client with their goals. So when someone says, what should I be on? I say, well, what are your goals? Because I think the different platforms are perfect for different brands and professional schools.
Starting point is 00:39:03 So I think LinkedIn, we all know it's a very professional platform. All of the platforms are you get what you give. You need to be on there and you have to be engaging. But it really is a lot of connecting with people. So TikTok is the hottest thing ever right now. There are adults, grownups, and professionals on it. But still a lot of dancing young people. You can hit it, you can strike it, you can blow up on TikTok, you can also spend so much time on TikTok and it's not doing anything. So I see it both ways, I think it really depends. If you have a lot of time and money and you could be on a platform, it's great, but truly, I think you should pick like one or two to focus on.
Starting point is 00:39:40 It's hard to do more than that, depending on the size of your business. I think you really have to focus and prioritize. Within that, I would say, as you're creating content, try to squeeze that orange. So I just did this blog post on my site, Canbrickburg.com, where you work from your biggest content down. So right now we're on a podcast. We're talking for like 30, 40 minutes.
Starting point is 00:40:02 You have that podcast on video and audio. So that's your hero content. You've got a fake piece of content in YouTube or a podcast. Then you cut that up, you squeeze that orange, you squeeze all the juice out of it. Can that be a blog post? Can that be pretty quotes that you put on Instagram or LinkedIn? Can that be a LinkedIn text post? Can that be a newsletter?
Starting point is 00:40:19 So you can really be creating like 10 pieces of content in 10 minutes once you have that hero asset. So it's important to remember that while it's very overwhelming to do everything, you actually have like little hacks that once you're talking, once we're talking about content, for example, over to our content, we could be making 10 pieces out of this conversation. And no one's checking all your different platforms. So don't worry if you're being too plikative. And also you could pull, we're talking for 30 minutes. We probably have seven amazing quotes.
Starting point is 00:40:46 We are so brilliant, of course we do. We say, you know, we probably have seven great quotes to make really pretty quotes. We probably have seven short form videos you can cut up. You know, you do vertical, for Instagram, vertical, for TikTok, horizontal, for you too, whatever. So you could just be cutting that up in different ways. But I think if you're limited in terms of like time and money,
Starting point is 00:41:02 I think you should really stick to two platforms, try to go all in, try to to engage try to build that community there. And then you know, you look at the analytics and you see like houses content performing and you follow that. If you have a lot of money and a lot of time, you should try everything great. If you have a team and they're willing to engage on all these platforms, go for it. But most people really don't. And so I think that I'd recommend being on a few different platforms. And I also like to say, like, don't sleep on blogs. So sleep on blogs, don't sleep on newsletters.
Starting point is 00:41:28 You know, if you use that content across video, but you're also putting on a blog, you're getting that SEO. So Google's loving you, when Google loves you, that's great. You want to be Google's lover, you know. So it's, that is laughing at me. But if it weren't, you know, to really just be trying to get as much as you can out of it without killing yourself and without looking at your week and being like, I spent nine
Starting point is 00:41:50 hours making content, you don't want to do that. You want to keep it a little bit less than that, a little more manageable. This episode is brought to you by Taukaya Tree. Talking about mental health isn't always easy. Finding care should be. Meet Taukaya Tree. They offer virtual in-network psychiatry to treat the most common mental health isn't always easy. Finding care should be. Meet Taukietri. They offer virtual in-network psychiatry to treat the most common mental health conditions,
Starting point is 00:42:09 like depression, anxiety, OCD, and trauma. Within a week, they can match you with a doctor who takes insurance and takes the time to listen. Get started at taukietri.com slash start. That's T-A-L-K-I-A-T-R-Y.com slash start. I totally agree. I went all in, I decided five years ago when I got fired, I'm going all in on LinkedIn. That was my one thing I was clear on. That was my goal. That's what I was doing. And I've never deflected from it. And it's paid. Major dividends. Of course,
Starting point is 00:42:38 the longer you're on, the more you show up, you know, the more credibility you have. And then, you know, over time, now I'm able to add different platforms on, but I do, you just be really consistent and constant and clear on what that top one or two platforms are and just start showing up. And then you can start reassessing if you want to add a TikTok or not. And people also feel like, oh goodness,
Starting point is 00:43:00 I need to have all of these followers. Like, you really need the right followers, because if you have a million followers, and but you're not getting clients from them, you'd rather have a thousand followers that are buying from you. So I think that it's just like, people need to get out of that popularity contest.
Starting point is 00:43:16 Like, I always, every client I sit down with, I'm like, followers is never a goal. Driving revenue, driving client leads, driving business, those are goals. Those are real goals. And I just think that's the most important thing to remember. So LinkedIn, you could meet three people on LinkedIn. They could be clients today.
Starting point is 00:43:33 You could be on TikTok for a year and have a million followers and never sell one one dollar. So I just think it's like an important thing for people to remember. And one thing, I just thought about this about what we were thinking about content earlier, the idea of using the journalistic elements of like telling a fun story.
Starting point is 00:43:48 So as a pop sugar, we were doing this branded content for swiffer, you know, the cleaning, moppy thing. I have it, yeah. I know who doesn't have a swiffer, right? I have a swiffer, I think I have two. Anyway, we're doing a swiffer video. And we're brainstorming it, and we're doing it with like animals, okay?
Starting point is 00:44:04 So cleaning up after animals. That's cute, but I was like, you know what? People love not just animals, but the most, the biggest, the superlative, right? So we did this video to be the fanciest pig in America. And we featured, it was the most, the most, what's the pampered?
Starting point is 00:44:24 Most pampered, the most pampered pig in America. And this is a pet pig that was getting dressed up in pearls and like how to feather Bella on. And when this pig would walk through the kitchen, they would sweat for it and you would keep going. That is a good example of a video that you'd watch because it's fun, even though it's brandy content, you're watching because it's fun.
Starting point is 00:44:43 So I think that's a good example of you're getting your messaging in there. People understand, oh, so if you're just a good job cleaning, but you're watching it, it did really, really well. It performed really well. You're watching it because it's a cute thing. And it's a big word like a diamond Ecclathon. So that's sort of forgotten from that message of when you're coming up with content ideas, think about what might your listener base, your viewer base,
Starting point is 00:45:04 what might baby interested your clients, what might make them laugh, what might make them learn, and instead of always just trying to sell, sell, sell. Well, Kim, for those that don't know how to read that creative and come up with ideas like this, how can they follow you, how can they find you so they can get some more of these tips and hacks for you? Great. So my website is Kim at rittburg.com. I'm on Instagram, Instagram.com slash Kim rittburg. Why did I even say that? I don't know, so to go Instagram. You can also follow me on LinkedIn. I love talking content.
Starting point is 00:45:28 I just started a blog because I do believe in the power of blogs. They're old school, but they're valuable. And reach out. You know, I love hearing from people. I love hearing what's working, what's not working. And I'm just super passionate about making great content to grow people's businesses. And I believe that everyone can be on camera. Well, I believe it too.
Starting point is 00:45:44 And I am challenging everyone listening right now. Here's a challenge. Get your phone out, get your video out, and put up at least one piece of video content this week. Make that commitment to do it. Someone challenged me to do that a few years ago. I took that challenge, I made it happen, and I promise you it helped my business,
Starting point is 00:46:02 and it will help yours. Until next week, keep showing up and creating confidence, you know I will be. You don't stop to look around once in a while. You can miss it. I'm on this journey with me. This episode is brought to you by the YAP Media Podcast Network. I'm Hala Taha, CEO of the award-winning digital media empire YAP Media, and host of YAP Young & Profiting Podcast, a number one entrepreneurship and self-improvement podcast where you can listen, learn, and profit.
Starting point is 00:46:47 On Young & Profiting Podcast, I interview the brightest minds in the world and I turn their wisdom into actionable advice that you can use in your daily life. Each week, we dive into a new topic like the Art of Side Hustles, how to level up your influence and persuasion and goal setting. I interview A-list guests on Young & Profiting. I've got the best guests. Like the world's number one negotiation expert, Chris Voss, Shark, Damon John,
Starting point is 00:47:10 serial entrepreneurs, Alex and Lila Hermosi, and even movie stars like Matthew McConaughey. There's absolutely no fluff on my podcast. And that's on purpose. Every episode is jam packed with advice that's gonna push your life forward. I do my research, I get straight to the point, and I take things really seriously, which is why I'm known as the podcast princess, and how I became one of the top podcasters in
Starting point is 00:47:33 the world in less than five years. Young and profiting podcast is for all ages. Don't let the name fool you. It's an advanced show. As long as you want to learn and level up, you will be forever young. So join podcast royalty and subscribe to Young & Profiting Podcast. Or yeah, like it's often called by my app fam, on Apple Spotify, Cast Box, or wherever you listen to your podcast. Okay, here's how Miro works. See, it's amazing! What's everyone doing at David's desk?
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