Creating Confidence with Heather Monahan - Jayson Waller’s Story: How an Underdog Became an Award Winning Entrepreneur Episode 80
Episode Date: November 10, 2020Jayson Waller grew up in a trailer park. He never finished traditional high school. And he became a parent as a teenager. But now he is the winner of Entrepreneur of the Year 2019. How did this underd...og start from the bottom and end up here? Jayson Waller is here to share his story and inspire others to follow in his footsteps. Use misfortune as your motivation. Deal with the drama. And make the hard decisions to grow. About the Guest: Jayson Waller has built several companies from scratch into multimillion-dollar enterprises, with his current endeavor being POWERHOME SOLAR, ranked among the top 100 companies on the 2020 Inc. 500 list of the fastest-growing private companies in America. His self-made success came from hustle, heart and toughness. Finding Jayson Waller: Visit his website: https://trueunderdog.com/ Listen to his podcast: True Underdog True Underdog Youtube Channel Twitter: @JaysonWaller Instagram: @jaysonwallerbam To inquire about my coaching program opportunity visit https://mentorship.heathermonahan.com/ Review this podcast on Apple Podcast using this LINK and when you DM me the screen shot, I buy you my $299 video course as a thank you! My book Confidence Creator is available now! get it right HERE If you are looking for more tips you can download my free E-book at my website and thank you! https://heathermonahan.com *If you'd like to ask a question and be featured during the wrap up segment of Creating Confidence, contact Heather Monahan directly through her website and don’t forget to subscribe to the mailing list so you don’t skip a beat to all things Confidence Creating! See acast.com/privacy for privacy and opt-out information. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Hi and welcome back.
I am so excited that you are here with me today.
It has been an intense week as everyone has been going through the roller coaster ride
known as our presidential election, and yet
again, uncertainty in what was going to happen, and now being told that there is a president-elect
Biden who has won the race, and now knowing Trump is contesting that. So it's been definitely a
volatile week. I mean, I guess that's really the norm, though, ever since this pandemic has hit,
is that volatility change and uncertainty is the norm.
So last night I was watching,
I'm so sick of politics, by the way,
just putting that out there.
I'm sick of the ads.
I'm sick of the fighting online.
I'm sick of social media thinking they can take
whatever random political post down that they feel.
I mean, the whole thing to me is nauseating and I'm over it.
It's just, I don't like any of it.
I just, I can't stand the negativity.
Okay, so in my typical nature, last night when this all happened, I was looking at that
Biden was going to come out and do an 8 p.m. talk.
And I thought, you know what, I'm going to tune in and just hear how this goes.
Even though I'm so sick of politics, why do I do this? I have no idea. I'm a massacist, I guess.
So I put it on and I'm watching my son came out from maybe 30 seconds, was bored and left
shocker. And I'm watching Kamala Harris first came out and then the next
after her was Biden and it really wasn't that long. Here's what I took from it. I
watched the entire thing and I thought to myself, what are the positives that I
can take from this knowing they're still fighting going on. You know, it's
essentially half the country voted one way, half the country voted the other way.
There's so much unrest, there's so much hostility.
There's this division in the country.
What can I see as good in this situation?
You know, I try to challenge myself to find the opportunity or the good in most situations.
I mean, sometimes it's very hard to do that.
I find it hard to do that with the pandemic, but I'm trying.
So in this political situation, I'm looking at it.
And I thought, you know, regardless of how you feel politically,
it is exciting that never before have we seen a woman
to win the vice president elect position.
And that's new and exciting.
And I thought, you know what?
I think that's something that women can celebrate
or equality in our country could celebrate or the world or whatever, right? So to me, I thought, you know what? I think that's something that women can celebrate or equality in our country could celebrate
or the world or whatever, right?
So to me, I thought, okay,
that's something we can look at as a win here.
Okay, so I never post about politics,
because yet again, as I mentioned,
I can't stand the fighting and the negativity
and just in politics altogether.
I literally, if I was a wealthy person,
would run for office because I don't like any of the candidates.
So I break this on LinkedIn today.
I put a post up and it said,
this is not a political post.
First and foremost, and I just put a picture
of the American flag.
This is not about politics.
And I wanted to make that clear.
I go on to say, it doesn't matter who you voted for.
I'm hoping that everyone can take a moment
to recognize how far women have come in our country.
Growing up, the only boss I ever saw was older, white men and blue pansooths.
And that's very true.
When I was younger in my 20s, there were no female bosses.
I didn't know of any, never meant any, I never worked for a female boss.
When I became the boss, ultimately, it felt very uncomfortable initially,
because I hadn't seen it modeled out before me, right?
So for me, I was the first female boss I knew.
And that was weird.
So when I won those positions and was elevated
to those positions, I felt like I was reinventing the wheel.
Again, I'm sure I'm not, right?
I never worked for any of those other
well-known female bosses that were out there.
So to me, I was the first.
I looked different, I dressed different, and I acted different than all of the bosses around me. I had never had a female
boss before, so I had to create what that would look like in the sea sweet through my missteps,
my errors, and my own decisions along the way. Now, in the highest office in our country,
the world will see a woman in the role of VP. This means young women everywhere will get the chance to imagine themselves in that role.
This is grounds for celebration.
Once you see it, it becomes possible no matter who you are or what your dream just
go bigger.
That was my pose.
And to me, this is nonpartisan.
I'm not talking about the Republicans or the Democrats.
I wasn't talking, I didn't mention Kamala Harris.
I didn't mention Biden.
I didn't mention Trump.
I wasn't making this about politics.
To me, I'm looking at a political situation
and trying to find the positive story in it.
Woop!
Error number 9899 Heather Monahan.
Okay, so I've put this post up on LinkedIn
and holy cow did I get jumped on,
which is fine, you know, that's the beauty of our country
and I go back and I applaud that all the time
that St. Goodness people can jump on and say,
I disagree, you know, you make me sick,
I don't like you, whatever.
That's their opinion, but we live in a country
where you are allowed to openly challenge anyone,
disagree with anyone, regardless of a fear
in the highest office in the world.
It doesn't matter, we have freedom of speech.
And that's amazing.
Now, if you know me, my philosophy is I do not respond
to haters because I've learned through trial and error.
It basically gives them fuel to their fire.
They constantly attack you and it accelerates the issue.
So I just, I don't respond and they disappear.
Today was different because people were attacking me saying I was doing something malicious
and I wasn't.
Right, usually people will attack me for stupid stuff that's just ridiculous and I laugh at it and I wasn't. Right, usually people will attack me for stupid stuff
that's just ridiculous and I laugh at it and I move on.
But this one hit a little closer to home
and given the current environment that we're in,
I just felt like I wanted to respond, which I never do.
And then once I start, I can't help myself.
I'm like a runaway train.
Once I get on something, I'm like,
blah, blah, blah, blah, blah, blah.
So all these, you know, whatever, 150 comments are coming in,
I'm starting to respond to all of them.
Well, not all of them are negative, of course.
Just like in our world, right?
Half of them are super positive
and half are super negative.
But I did respond to a lot of them
because I wanted to clarify a few things.
First, people were explaining things as to why they believe Kamala Harris But I did respond to a lot of them because I wanted to clarify a few things.
First, people were explaining things as to why they believed Kamala Harris as a horrible
role model and they were going on to say other females that I could have acknowledged in
the Supreme Court that had been great role models, so on and so forth.
So what I wanted to respond was that, number one, I don't know a lot about this woman.
Good, bad, or indifferent.
It's the facts, right?
I don't live in California.
She wasn't a part of my day-to-day life until really the last couple of weeks where I've
been hearing a lot about her.
I didn't know who the woman was.
And it's interesting because I put that right out there.
I was just honest about it.
I said, you know, I really don't know much about her.
However, this post is not about her. This post is really about a part of
my life, I share, that I didn't have any role models of women in higher up positions.
And for me, I was the one stepping into those positions and stepping on landmines left
and right, because I didn't know what I was doing and I didn't have someone similar to
me to mentor me. All my mentors were men.
All of the people that were helping me in my business career were men.
In fact, the only female boss I ever had was the worst boss I ever had.
And it was for a very short window because she fired me.
And I talk about that all the time on social, by the way.
And this is so funny.
It just goes to show people are bombarded with so much messaging.
They either forget or don't see your messaging because a lot of people on my
post today said that I'm so pro woman, it's blinded me and that I'm unable to
see clearly. And I thought, hello, have you never seen my TED talk? Are you
kidding me? But I guess, you know, again, they don't see it or they forget about
it. So, and people are, you know, they're in their own situation looking through their own
lens.
So people attack me for that that I'm too pro woman, and they feel bad for my son.
I thought that was funny.
People went on to say that the way she made it to the top was by sleeping.
I guess there's some, there's some hashtag heals up Harris. I think was the hashtag I read about and saying that
she slept her way to the top with some relationship with
brown. He was in his 60s. She was in her 20s. I mean, I'm reading
about all the stuff now had never heard about any this before.
So people went on and on attacking me about this. Unfollowing
you, this is in poor taste, how they're blah, blah, blah.
So again, I spent a little bit of time
reading about her today.
Again, I don't believe anything I read in media
because I just personally know having been
in the media industry for 15 years,
so much of it's not true.
And especially now, it's worse than ever.
If you haven't seen social dilemma, go see it.
It will rock your world. So you can't really believe what, go see it. It will rock your world.
So you can't really believe what you read online anymore. So I don't know what the truth is.
All I can say is this is that I'm willing to come up with my own decisions, my own opinions,
I'm my own person. I'm not going to fall in line with what people tell me to do. I did that for
a while in corporate America. It did not pay off, right?
It had the reverse effect.
It chipped away at my confidence
and ultimately left me in a worse situation.
So I know that's not my answer.
I also know people are entitled to their opinions
and that's fine.
I wish that they would do it without so much hostility.
And I mean that from both sides.
There were people that jumped women that jumped on my post saying that I wasn't standing up for her enough and then using swear
words to attack me. I mean, crazy. If you could read this, it's crazy from every angle you see it.
Or I think it is. And if you don't, I'd love to hear from you. I'd like to hear your opinion on
it because I find it so interesting. But obviously, it just politics in general is such a polarizing and anger-filled topic right now
that I guess I shouldn't be surprised by any of this.
Am I really, no, I sort of am a little bit.
I certainly didn't intend it this way.
So anyhow, this went on all morning
and then finally just said, this is ridiculous.
I've got to step away from the computer.
This is getting me nowhere.
I've made my point that I wasn't supporting Kamala.
I wasn't making this about Kamala.
I wasn't not supporting her.
I don't know her.
And then I just believe whatever the truths are,
we'll all be able to have our opinions
after we see more facts.
Unless you're on the West Coast,
you probably not expose very much to this woman, right?
That's sort of my experience.
Now that I live in Florida, I'm exposed very much to our governor.
Even just living on the East Coast, I get a lot of exposure in media to New York and other
states on the East Coast, but we don't hear much about the West Coast.
And I find that from traveling, right?
So when I would travel to LA for work, you wouldn't hear about the hurricane coming at Florida,
because you only hear about that geographical region often. So anyhow, I'm willing to
wait and learn through my own experiences, what my thoughts and opinions are by actions.
Actions are really important to me. I will read more and learn more. And you know, as history
reveals itself, whatever those facts are, I'm happy to, you know, as history reveals itself,
whatever those facts are, I'm happy to, you know,
immerse myself in them and learn about them.
Obviously, I'll have my own opinions based on my morals,
my values, my decisions.
But I also know this, and I'm not making excuses for anyone.
But I know that sometimes when we don't have all the information,
but we're passionate about something, we can jump the gun,
and that can be a mistake, right?
With your heart in the right place,
I also know that people have, for example,
and I'm making this up,
but if somebody on that thread,
maybe their wife cheated on them,
and they think Kamala had an affair with someone,
well, they're gonna feel more angry towards her.
Like, everyone has their own,
and again, I'm not saying that that is the case,
but I try to sink that that is the case,
but I try to sink through what could drive behavior.
And I know for me, right now,
we have a hurricane coming for us.
So it's a little tense here last night.
We had really high winds.
We have them again today.
My son's school's canceled tomorrow,
so it's really tense around here.
So you just never know what external factors
are impacting people
in any moment. I know we're all living in this pandemic. We're all going through this very
difficult time. People are just tense and people are lashing out and yeah, of course they're
going to lash out at all of us unless we hide, unless we're a vanilla, unless we don't raise
our hand and put a post up. That's not me. You know, that was me for long enough, but that's not me now. And I'm not going to apologize for it and sure I make mistakes. I don't raise our hand and put a post up, that's not me. That was me for long enough, but that's not me now.
I'm not going to apologize for it and sure I make mistakes.
I don't know if I support this woman or don't support her.
I don't know her.
But I'm open to learning more and experiencing more.
I hope that while you don't have to agree with me, I hope people can at least understand
that.
I know that I don't have all the answers.
I know it's very difficult to get fair, accurate truths
online.
Any more, media has completely distorted it.
That is fact.
Please believe me in that.
I was in that business for 15 years.
It is very hard to find truths in the media.
It is opinionated.
It is driven by big business.
It is driven by endorsements.
It is driven by so many things behind the scenes
that people don't recognize.
And please see the movie, social dilemma.
It's horrifying yet true.
Okay, I'm getting off of my soapbox
because it boars me right now.
Okay, so now back to you.
And I want to talk about business for a minute
in that, you know, as we're looking at the years
and I start questioning myself in regards to, is business
where I want it to be?
No, clearly it's not.
No one planned for the pandemic, no one planned for all of the changes that we are dealing
with.
However, we also know it's not changing anytime soon.
So given that, how can I change my business?
How can I grow my business under unknown circumstances,
or at least at circumstances I know now,
and anticipating they're not improving,
and also anticipating from an economic standpoint,
the economy could get much worse next year.
So, I've started challenging myself to think,
what does that look like for business?
And for me, that means offering lower price point options.
And I came up with that thinking about the potential situation
with the economy.
And I want you to think about this too.
If the economy takes a turn for the worse in 21,
how can you restructure, how can you change
evolve your business?
Because we can always go after the top one
to 3% of the population.
They're going to have the revenue, they're going to have the finances for big purchases, big ticket
purchases. But as that middle tier shrinks or becomes basically non-existent, we need to find large
audiences that we can serve with low price point opportunities. That's another way to drive
big revenue.
So I've been thinking about that as well as matching it up with the inquiries I get to my website
or to my DMs or my drift bot on my site.
I gain information from a lot of different places.
And one of the things that I've been learning is I offer a mid price point
option for my group coaching,
and it's too much money for 95% of the people
that inquire about it.
That's information to help you set up
and restructure your business model for next year, right?
So I'm gaining all this information
from the inquiries I get,
and I started testing a few different things
to see what that could look like for next year.
And so basically what I've realized is,
I took two different business models.
One is for the high one to 3% earners in our country
who can pay high price point.
I married it with that group coaching program,
which is really meant for the lower and lower tier products.
Something in hundreds,
$200 a month, something around, you know, $99 a month, $199, $299, whatever, a lower tier
product offering.
And I married that with a height tier, $10,000 a month product offering, and I combined
the two models.
So essentially what I did, I brought two business models, pulled them into one, offered
a mid-tier pricing.
So the lower-tier population, which is huge and scalable, they can't afford it.
The higher tier could afford it, but they could also afford a lot more for really the important
part of the offering. And so what I'm looking at doing now is breaking that business model apart
to serve that high tier one to three percent with what they're interested in, and also
serve that lower tier product, the masses that can reach so many more people and help
people with the challenge that they have that they couldn't previously access through
me because the price point was out of their reach.
So I've really been looking through this.
I challenge you to look through this too in thinking about your business model for 2021. If the economy
is going to have a more challenging year, if things are going to not look as good as
they currently do and get worse, how can you serve the masses with a product or offering
that's more affordable to them instead of out of their reach? There are problems out
there that we can solve. How can we make it affordable? And it takes me back to the wine days when I worked for the
Galawinery. That business was built on this product that they had called Carlo Rossi. I'll never
forget. And I think the margins on it were like 30 cents or 50 cents, a bottle. It was so low.
But when you sell 50 million bottles or 50 million cases a year, whatever it was,
suddenly that's volume and revenue, right? So they would have this really high tier, high price point
product offering, which was let's make it up $400 of bottle of wine, and then they'd have this
other jug wine that was $3 of bottle, but they made more total gross revenue off the
Carla Rossi that cost $3 instead of off the bottles of wine that cost $500
because only a few people could buy that. So take a look at your business model,
take a look at your product offering and see, are you able to serve both ends of
the spectrum, which would be the better use of your time. Can you do both?
And maybe you can even do a mid-tier.
I just don't think for me that I have the bandwidth to offer all three, but these are the things
that I'm looking at preparing for next year.
I'm challenging you to do the same.
I'm excited to hear what you think.
And please let me know, because gosh knows I'm trying to figure it out on my own.
But I want you to hold tight, because you are about to meet a new friend of mine who I'm really excited for you to meet because you are going to love his story.
Hold tight will be right back.
Hi and welcome back. I'm so excited to introduce you to my new friend, Jason. he is a founder of Power Home Solar,
three time entrepreneur of the year winner.
And he's got this amazing new podcast
that I was actually just a guest on.
It's the true underdog podcast.
Thank you for being here.
Hey, thanks for having me.
And the weather's better here than where I'm usually at.
Oh my gosh, and you flew in.
I'm so excited to actually be seeing it
even being in person.
This is really exciting.
And great, COVID's happening,
but we're here in the studio doing the podcast,
isn't it great?
It is so great, it's so nice.
So take us back right now, you are at the top of the world.
I mean, literally three time entrepreneur of the year,
winner, I'm so jealous.
You started from nothing.
So you need to take me back to start at the bottom and now you're
here. How did that happen? Well, my parents are blue collar parents. I mean, you know, most of us have
that story. Parents work hard. We kind of learn from them. But my dad stayed with AT&T Tilly could
retire and my mom worked at bakeries decorating cakes and we moved. We grew up in Arizona. We didn't
have, I wouldn't say we were poor, but we were less than middle class, right?
My parents had to work two jobs.
We struggled.
When we moved to North Carolina in 94, I was going to be a freshman.
So I just started a new high school.
That's hard.
It is hard.
And I was very upset.
I was like, why are we leaving Arizona?
That's what I was used to.
That's where I grew up.
And it was a whole different culture there compared to what I was used to.
And when we moved in, in Arizona, people really didn't judge you on, at least
where I went to school because maybe we were a little less than middle class, there was
no measurement of what do you have, what don't you have.
And when I moved to North Carolina, my dad bought a trailer, a double wide, and we lived
in a trailer park.
In Arizona, I don't think I would have been judged, but going to school and trying to make friends
are like, where do you live?
I'm like, oh, I'm in South Brook to like,
oh, the trailer park, I'm like, yeah, they're like,
oh, it was kind of that feeling in school
where a lot of judgment was going on.
And-
That had to stink.
Oh, yeah, it hurt your feelings
because you're like, it ain't my fault.
Like, I live there, I'm still a person, right?
So the other thing was-
Did you feel ashamed? I've never ashamed, I just felt less than. I'm still a person, right? So the other thing was.
Did you feel ashamed?
I've never ashamed, I just felt less than.
And I never got upset and made excuses,
but I was like, you know, that's not gonna defy me.
I'm used to in Arizona, people were popular
because of who they knew, or how fun they could be,
or how tough they were, not how much money they had.
And in North Carolina, when I first moved there 94,
and going into the year
of 94, 95, it was always a measuring stick. As late as when I left in 2018, I moved to
Michigan, it was still a neighborhood that I lived in, a measuring stick. And that's not
a shot at North Carolina. It's my kids are from there, my wife's from there. But the
southern house fatality thinks kind of BS because it's really some of the people that grew
up there maybe, but most of the people from the North made a little bit of money and now they
think their shit doesn't stink and they want to look down on people and I felt
that in high school and I would help my dad pay bills because he would deliver
papers at night and he'd be like, hey, I need help. So I would do that from midnight
to three in the morning, still go to school. And so that lasted, I don't know, maybe eight, nine months
helping them do that.
And then, I ended up getting in fights at school
and I ended up getting kicked out of school
and I had to go to part-time school day and night
to try to get a diploma.
And then I got my girlfriend pregnant.
And so, holy.
Yeah.
So it was.
In your mind back then, were you thinking,
like, this is it?
This is just what life is,
and this is the path I'm on.
And...
You know, some of my friends and my family would say
that even when I was 14 and 15,
I always had this goal of like,
I want to own a business, I want to do my own thing,
I want to drive around and win a bigo
and travel the world and not care, right?
Now my theory is I want to yacht,
and I want to float the islands and not care,
so it's changed a little bit
But I had that vision and I watched my dad stay in a blue collar corporate America type job
Well, I wouldn't say it was corporate America. It was a big company at AT&T
But he was blue collar working in the Bill print center and you know
Just struggling to we live week to week and I watched him miss an opportunity to open a business with a friend
Because he wanted to do what was safe.
And so in the back of my mind, I was like,
I never want to do that.
I don't want to miss my opportunity.
I don't want to live like, you know,
when I'm in high school like this.
And now that I'm having, you know, a daughter,
I don't want her to live like that.
So it was kind of an extra, you know,
ignition switch there.
And my wife's family at the time, they don't now,
but they used to judge me.
Oh, he lives used to judge me.
He lives in a trailer park.
Why are you with him?
Why this?
Why that?
So there was a lot of that I had to overcome and deal with and I just, I would use layers
of people saying stuff and feeling less than as motivation of how can I outdo this and
the best revenge is really just, you know, you know, you succeed and you don't have
to say anything.
It's so, it's so, so loudly free. you know, yeah, you succeeding and you don't have to say anything. And then you can hear the phone loudly.
When I got fired from corporate America and I was mortified, I remember thinking that
in my low moments hang on, they're going to have to just watch what I am about to do.
So get ready.
It is a major punch in the face.
I love, you know, Torello and his comment.
And I am not a conceded person.
People that know me, I'm more humble than it may seem, right I love what Tio says I love me some me get some popcorn right that's how I feel
you're gonna doubt you're gonna tell me I can't you're gonna tell me I won't you're gonna put
borders on me and control me that's not gonna happen get your popcorn ready I love me some me I'm
gonna break through you're gonna have to watch so that was kind of my mentality and I got jobs I
got lucky I got jobs I wasn't supposed to have
because I was good at making resumes that were bullshit
and I was good on a computer.
So I would make resumes that showed I had a college education.
This was back.
You really didn't go to school?
But I didn't, right.
Yeah, I didn't even finish traditional high school.
But, and I was 19, but I had a fake idea that I was 22
and for everybody listening, don't do this,
you can't do this stuff now.
But 97, 98, 99, you could pull this stuff off.
Internet just came out for them to find out if you had a college degree.
They had to call somebody.
And I remember getting a job at first union, which was a bank.
I should have never had that job.
But I was doing sales before some telemarketing sales in and out of high school.
And I was really good at sales
And I had a knack for talking to people and being passionate about things
So when I went in there I applied for it
It said, you know, you need a two-year degree so I I fibbed and said I had a two-year degree from UNCC Charlotte
And I said my I guess I was two years older than I was because I was 19 at the time said I was 21 and
Got the job and I'm in training.
And then the first week of training,
they have us on the phones, and they have us transferring
and coaching customers on, hey, you've got all this money,
the savings account, let's get you a money market,
let's do this.
And so you would get referral fees or credits or
towards sales.
I was blowing not only everyone out in training,
but everyone on the floor.
So I was ahead of everybody already in like two weeks,
then HR pulls me to the side and is like,
hey, we have a question, we called, you know, the college.
No.
Yes.
And they couldn't find your degree.
No.
Yes.
Like what is a chance of that actually happening?
Oh gosh, I remember the pit in my stomach.
I was like, oh my goodness.
Like yes.
And it hurt my feelings because I would have never told a boldface lie,
but I was in the position of like,
I deserve this job.
I'm as good as them.
Why should I be constricted of not having the job
because I didn't go to college?
I have more sales experience than a lot of these bozos
that are getting the job.
They just, with the college, that doesn't make them better.
So I took it in my own hands, which was probably,
I wouldn't advise it now, but at that time,
it was easy. And I went in there own hands, which was probably, I wouldn't advise it now, but at that time it was it was easy and
I went in there and I'm like, oh, so did you look at William Waller for the degree or Jason Waller?
And then they said we looked at Jason. I said, oh, no, no, it's William Waller. It's a William Jason.
So they're like, okay, so it bought me some time and my stomach fell apart.
Then I was on the floor and I worked for a guy named John Kinley. He was my sales manager and I was number one by far. They handed me an award. Here I am getting an award. Two days after I
get the award for top salesperson, first week out, I've already blown everyone out through training
and on. He's like, Hey, we need to talk. And I'm like, Oh boy, and he's like, I need you to be honest
with me. HR called. They can't, like, did you go to college? And I was like, I just got to shoot
him straight. And I was like, No, and he's like, Why would you lie? And I like, did you go to college, dude? And I was like, I just got to shoot him straight.
And I was like, no.
And he's like, why would you lie?
And I said, because you guys weren't hired me.
You guys weren't hired, they accept they need a two-year degree
to do this.
It's bullshit.
I said, you just want an award.
And I just want to work, because I'm on your team.
And he's like, you're right.
He's like, but dude, you can't just do me a favor.
Don't lie anymore.
Dada, dada.
Like, I'm good, I'm good.
But that job, that experience, me taking a chance
and not taking no for an answer and doing that,
allowed me then to get other jobs.
Where I worked at Verizon Wireless and was one of their
top business account manager selling PDAs and blackberries
before they were cool.
I was having a meet with corporate executives and go,
look, this landline, fax machine stuff, that's gone.
Like you're gonna use this.
No, I'm not, yes you are.
And I would have to show them and sell them on.
That's why this is gonna be important
to make you more profit, more efficient.
And, you know, I would sell a bunch of those guts.
I was one of their top people until I opened up
my first business.
But all of these little layers of being told you can,
and, you know, oh, you're wearing a fake Tommy Hilfiger,
and my car had insulation falling off top.
My first car was $300.
And it was an 86-dodge of Lancer,
and it was 12 colors, and it had hub caps.
And I scrubbed the shit out of those hub caps,
and armoralled those tires,
and finally got an Econolub paint job for a hundred bucks.
And was excited when I could do that.
But I would go to school and people would like,
I didn't have a cool car, but I had a car.
So that-
You do now.
I do now, I do now.
But that kind of stuff I never got mad,
like a lot of people in today's world,
they get mad, they make excuses,
they find reasons, they're not overcome stuff,
and I just use it as motivation.
When I opened up a security company.
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I'm so interested in this because I was the corporate America person.
That's the only lane I ever saw until I was thrust out of it.
You decided to jump into that unknown.
What propelled you to do or make you think that you could do that?
Well, I felt like, and at Verizon, I was doing really well,
and my current business partner, and best friend, Kevin Klink, now,
he was in the home security business.
We both did some telemarketing.
I mean, there's another part of the story where it would have been my senior year,
but I was already kicked out.
I decided to go to Arizona.
I got my heart broke by, same girl, Mary too, and we were boy for girl.
So I drove to Arizona for three months, by myself,
17 years old, and wanted to go to school with my friends.
So we had to mess with some transcripts for me to be able
to go to school with them for three months in the leave.
When I did that, it was a whole nother story.
I went and did telemarketing with Kevin and another friend,
and we were making 700 bucks a week in
1997
Wow selling home security systems over the phone. So when I followed up with Kevin
I reached out to him in 04 you know
This is before guys they had you know Google and you can find people they had real books that were white pages and I had an
Arizona white pages book
It was called the yellow pages was business white pages were homeowners.
Oh, okay.
Yeah, so, but you're right.
It was at the front part of it.
Yes, yes, yes.
Yeah, so, yeah, we both are.
So, I reached out and I had a scheduled trip to Arizona and I'm like,
let me call some people I used to go to school with.
And so, I'm going down the list and I decided to call Kevin.
And he's like, yeah, I'm running a home security company out of my house.
I've got like eight employees.
I'm really, and I'm like, well, hey, if you ever want to come out east, let me know.
Well, it's like, I'd love to.
You know, get a license.
We'll do this.
So for the next six months, I take the time to go get a license while I'm still working
at Verizon.
And then I fly out and I see everything he's doing good.
He's a marketing genius.
And I see everything he's doing bad.
He doesn't manage well.
He'll tell you that. Like, people have strengths and they have weaknesses. And you've got to be able
to really zone in on your strength and utilize it. And if you're weak, you've got to find other
people around you that can compliment you to make you better. And where I come in with Kevin is,
you know, I have vision and conviction and, you know, I'm efficient. I'm organized. I'm structured.
I can manage very well. You know, he's a marketing guy. He sees right here where I might efficient, I'm organized, I'm structured, I can manage very well.
He's a marketing guy, he sees right here
where I might not, I might see too far.
So it's a good blend.
Well, we were gonna open up and he didn't have the money
to open up and I'm like, dude, you're supposed to have the money.
So I had to use a little bit of 401K, I had to open up
and then he started having some dark issues
with him and his family and he's like,
I'm getting out of the business.
This was five weeks into this.
I'm not even making money yet.
So I'm still working at Verizon.
I open up North Carolina as a security company.
So I'm putting out flyers.
I'm having my dad who got a bad deal with AT&T as a parachute.
It was a Mickey Mouse deal that he couldn't even pay his bills on.
So I'm paying him and high school kids a little bit of money to put flyers out all day.
And I'm working Verizon wireless from like nine to five,
you know, business appointments, I'm not in a store.
And then I'm running sales appointments
for home security at night.
And I'm like, oh, Heather, yeah,
you want that free alarm system?
In that free garage door opener, perfect.
I'll come see you, it's a dollar a day.
We'll set you up from on it and I'll come by at 6.30.
And I would show up and sell them the alarm system.
And I started to build this up.
Well, Kevin, all of a sudden, could be just disappeared.
And so he emailed me and was like, dude,
I'm struggling, I've got some personal things going on.
Can you buy me out?
And I was like, buy you out.
You brought me into this business.
You know, I'm gonna give you money.
So I gave him money to pay his bills
and he went into real estate for five years.
I didn't hear from him again till 2009.
By 2009, I've built this company out of a room
as big as the studio in our house. It was a master bedroom. I had a tile board, even with the solar
company, to this every company, I've done the same thing. I went into Home Depot and bought a tile
board that goes in the shower and that was my schedule, right? That was the install schedule and
I used to marker. That's how I did it. I mean, why are you going to go push your money away on a
great board? You got to learn to be efficient when you're running
your own company, like how can I cut these costs down?
So I can do that, so I ran it on a board.
I had, you know, my wife trying to manage the contracts
that we can mail in, I'm paying,
I'm doing whatever I can and working a full time job.
So I don't have to pay myself, right?
Because I think rule number one,
when you're an entrepreneur, you're not gonna make money
anytime soon.
And if you think you are, you're gonna to be out of business soon because you're pulling
that money out.
You have to reinvest.
You either need to have something saved or you need to live frugal until you break through.
Because even open this recent company, it's the third business I've been a part of opening
and running, then this is the biggest by far.
We'll do a billion in sales next year.
We'll do 600 million this year.
Right.
And we built it with nobody
in 2015 and lost money. But with that said, we didn't get paid for almost two years. We didn't
take a paycheck. So you have to be able to be frugal. And when I was doing the security company,
I built it up to about 13 million in sales a year. And that was in 2012. And in 2009, during that
time, so I started this in 05, Kevin called me and was like, dude, I want to get back
in the home security business, but I don't want to live
in Arizona anymore.
Can I come live in North Carolina?
So he lived in my basement drove my hummer around.
We helped, we gave him some money to buy his house.
He brought his family down and I paid him like a partner.
But only on stuff he brought to the table.
I didn't give him a salary.
He went and built sales teams.
They wrote deals.
He got paid.
So I treated him like an owner, even though he wasn't, and paid him like that because I
believe when you do good things to good people, good things happen.
So he helped build that up.
And then we had an opportunity to join another company, Power Home Technologies.
And that company was a competitor of ours where we budget heads a few times.
And we beat them for the first time ever.
So we were the number two dealer for monotronics.
Monotronics had 500 dealers plus at the time and Power Home went to number three. The number one
was at the time alliance. So Ben Brookhart, who now works for me and he's our CSO, was the CEO
and founder him and Eric Rand easy of Power Home technologies. He shows up at my doors like we
need to merge. We need to put this together and I was like, dude, no. And he's at my door, it's like, we need to merge. We need to put this together.
And I was like, dude, no. And he's like, yeah, I'm like,
like, I don't work like Kevin's like Robin. I'm Batman.
I don't need any more Batman's, right?
Kevin's Robin, I'm Batman. That's not how this works.
No, we should. And look, there's a lot of things
that Ben has that I don't envice Versa, right?
So, you know, Ben went to college and Ben, you know,
also can motivate people. It might not be as a punch in the face,
but he listens to John Maxwell and stuff like that.
He's very analytical when he talks to people.
It's different, but it's helpful.
I was like, all right, you know what, let's do this.
We put the teams together and his company
was doing about 18 million, ours was doing about 13 million.
We grew it in the next 18 months to 37 million in sales.
He was 4% profitable. We were 8.
We merged and we got up to 7% to 8% profitable, but we didn't get along.
I mean, it's on record.
We've had podcasts about it.
It was an episode called EGO.
We'd put EGOs aside.
And we just didn't get along.
He still had his wife in the business, which was hard.
His wife, you know, rightfully so it's her husband's like, who's this guy trying to call
the shots?
I'm used to doing things my way. He's used to doing things his way. Neither one is right or wrong.
And I wanted to get into solar really, really, really bad. Even before we merged with them.
And I'm like, we're missing the boat. Home security's on its way down. He did not want to get into
solar. It's like, I don't want to do that. So a lot of that was coming up. So because of the heat,
we reached out to the number one company. We came together, we became number one, then alliance became bigger again,
and we had them buy us.
And when they bought us,
Eric and Ben stayed on as executives,
but gave up their equity.
And me and Kevin left.
Kevin, I brought on as a 5% partner in that deal,
because what SI alarms was worth compared to power home was like 38, 39%.
And he already had an equal partner.
So they weren't going to give me 39% in them have like 31 each. I wasn't going to work.
So I was like, look, we'll bring Kevin in. I pay him like a partner anyways.
Give him five will each get 31.6 or whatever it is.
So we did that. We built the company up, but there was a lot of drama there. And look, I learned a lot,
failed a lot, you learn, and I said, look, this isn't going to work. So when we sold the company, I gave Eric and Ben an opportunity to stay in for solar, they
didn't want to.
So I bought them out of the right of the solar company, we opened, we're going to go and
wish them well.
And we didn't talk for a hot minute.
And that first year we did the solar business.
Kevin was still running call centers for us.
We had some call centers in Pakistan that was a dealer for home security.
And that was trying to get us a check.
It was struggling, but he was running that out of a different location.
And I was doing the solar on my own.
And in 15, we did three million in sales and we lost a million dollars.
And that million had to come from somewhere.
So what I made in the other business wasn't a lot.
I mean, I made it was my first company I sold.
I made $1.5 million.
And to a lot of people, it's a lot of money.
But it's not when you have a certain lifestyle
and you're used to making half a million or more a year
and you're all in on a company that has zero revenue
and you're not getting a paycheck.
So I had to take that money, stick it into the power home
solar.
Then I'm on the late and a nice two million dollar home.
I had to sell that home and stick the money
in the business.
Everything I could do to keep it alive.
I remember the end of 2015 at Disney,
which I probably shouldn't have been,
but we already paid for the trip,
and I was emotional.
I was telling my wife,
I don't know if the solar thing's gonna work.
And Kevin kept saying,
we need to shut it down.
And I'm like,
and that was the first time ever that I felt like I almost quit.
And I said, you know, she's like,
well, you need to do what's best
and pray about it, think about it.
And that's what I'm gonna do.
So I woke up in the morning, I'm like, you know what?
They're gonna have to throw me out. I'm gonna fight until the thing either explodes. I can't do it in more mallins.
Like sure. It's absolutely. So that's when we agreed I would sell the house, stick it in there.
And I went all in and I fired almost everybody. I went out. If they didn't think like me, they didn't work like me.
They weren't they weren't there for the right reason. If it was just a job, they were gone.
There was no more friends. I had an 80-20 rule. I instilled right there that 20% every month
I'm firing. I'm recycling to get more winners less people that are just C players that are shelf life holding
Everyone down. So that's been always my motto is I got 10 people to or gone at the end of the month the two worst
I got 120. You're gone every department and I hold to this day all the directors accountable
It may be 25% this month and 15 next month.
But the deal is they have KPIs
and they need to be replacing the bottom 20%
of their team every single month.
Otherwise, you get stagnant and you're just
a company that stays flat.
That's Jack Welch's philosophy.
And I don't, yeah, I've heard that, right?
But I just got sick of it where I was like,
this is what we have to do to grow.
Because I didn't come up with that number until later
when it was like, I just said, I put a line
and it ended up flowing where it was about 20%
we were just firing.
And so we stuck with that motto.
And in 15, 16, we started to make a little ground,
but we still lost money.
So we went three million in 15, 14 million in 16,
still lost money.
But got on payroll payroll November of 16.
So it's like, Hey, here's almost two years, 23 months, no payroll.
Finally, we're getting a paycheck.
It's decent.
Great.
Go into 17.
We are booming.
And here's what's ironic is the solar industry has always looked at as a Democrat industry.
Like, Oh, tax credits and solar, renewable climate change.
Look, I just got the honor to do a round
table with the president. And I was there not as a supporter or not as a non-support. I was there
bipartisan to talk about our industry and give feedback. We did a survey and 70% of our customers
are Republican. People don't know that that Republicans buy solar equal or more than Democrats do.
But there's this stigma of people that think that solar is only for the granola people
drive in the Prius and that wants to save the world.
Have you seen social dilemma yet on Netflix?
I have.
Okay, so well then you know that's why that stigma is out there.
I know, because whatever they've looked up that follows them around.
That's a great, great movie by the way, but also in a documentary, but it screws with you
because it's like, I'm everything on the free,
yes, we're screwed.
In the world's screwed,
because you can have completely different feeds.
So, long story short, I got to do that.
And as we grew, we went into 17.
When he came out with the tariffs on China,
we saw all the panels everyone was getting
at solar at that time was from China.
It was irrelevant.
There was only one panel manufacturer in the US and the solar world,
they were one out of business. So when I saw the tariffs coming, two things happened at 17 that
really changed everything. One, I brought on a president, which is Steve Murphy, because we were
growing in sales so much that now we are flirting with on pace for 40 million. I'm like,
oh, I'm not used to this on my own. I probably need to get a real CFO and a real president, right?
Because we probably need some private equity
because people don't know in the solar business,
whatever I sell, whatever our company sells today,
we're paying for 80% of that the next 60 days
before we see a penny of revenue or cash.
So if we sell 50, 60 million like we did last month,
but only installed 40 million,
well, that's a 20 million gap.
We're paying 16 million of that until that revenue comes in.
So it becomes a cash problem.
17 paper was better, we're profitable, but cash was poor.
So I brought on a president to try to do a private equity deal.
That helped.
And we changed to American made panels.
We saw how Trump won the election on American made.
We saw how he was going gonna tear off the Chinese panels
coming out 50%.
We took it upon ourselves to market like that,
and we doubled in size the next day.
Doubled in size.
We opened up markets in the Midwest
where people like solar doesn't work, it does work
because the cost of power is so high.
It's not just where the sun is.
In fact, solar works better in Michigan than Arizona.
People like that's crazy.
No, it's not.
The cost of power is 60% less in Arizona than Michigan, but the sun energy is only 50%
more.
That's 10% better for Michigan.
That's what people don't understand.
The cost of power is so high in a lot of these Midwest and Northeast states and West Coast
states, but in the rest of the heartland, like the South and, you know, Montana, the
power's cheap.
So yeah, you get a lot of sunshine, but the power's cheap.
It's hard to, you know, Montana powers cheap. So yeah, you get a lot of sunshine, but a power is cheap. It's hard to, you know,
customize solar for that.
So 17, we end up 40 million in sales, profitable.
18, we ended up 105 million,
and we brought on a private equity partner
for minority share and profitable.
Last year, 185 million will probably do revenue,
probably 400 million, but we'll sell 600 million.
Because we double to triple to incisence COVID.
Like we did a deal with Generaq and we people like want, they want energy independence, they
don't want to depend on anything anymore.
They want to have resilience of my power is not going to go out or I buy an electric car,
I want to charge it.
I'm not worried about my power going out or them charging me extra rates.
So we have really tuned into the way we market and the way we advertise to find out and survey
who our buyer is and our buyers, the people don't like the utility company.
And most of them voted on the right side, which is odd.
That was what I got to tell the president.
Like you guys, meaning the Republicans need to do a better job of sharing that solar's
for everybody to add jobs.
It does this.
And if climate change is real or not, I didn't go to college.
I think this helps climate change.
I can't state if it does or doesn't, but either way
we're adding jobs. It's the number one job growth sector on a percentage two years in a row
and it's supposed to be for the next 10 years. So this year we'll do the numbers. Next year, we'll do the
numbers. We're going to do another transaction. We're going to try to go public. But my best advice on
entrepreneurs is adding people around you that are talented to make you better because as we continue
to grow, I didn't know what EBITDA was and I'm not bullshitting three years ago.
I didn't.
I'm like, what is EBITDA?
And I own that.
When I don't know things, I own it.
I'm not going to, you know, you can fake it till you make it when you're with a customer,
you're trying to get a deal.
But internally in business, I have 1500 employees, right?
I can't make a wrong decision and I love pressure. A lot of people can't know, I have 1,500 employees, right? I can't make a wrong decision, and I love pressure.
A lot of people can't help, I freaking love it.
I love the pressure of making the decisions for them.
I love it.
So I can't fake it till I make it for them.
I have to be like, if I don't know,
I'm gonna get somebody on the team
that can make it happen and find out.
That was a good decision bringing you a CFO.
Yes, CFO, president, you know, and look,
we've grown the accounting teams got like 12 people now, right?
We had 850 employees when COVID hit we're over 1500 now. Our best month was 25 million in sales. We did 63 million last month.
There's no way you could have ever forecasted this kind of.
No, and I don't blame COVID that it did that because a lot of people like it because of COVID did it. No, what it is is we changed to offer
Battery and storage, which people want. We partnered with Genreq, we switched to TV advertising,
we've always spent somewhere around $8 million
a month in leads and branding on social media.
So we converted about 15 or 20% of that to TV.
And that was a game changer.
So all of those things really at the people's eyeballs
because of COVID are on the television.
And when we offered the battery and we started, you know,
the way we still, we got better financing for customers
and the payments and the way we advertised
and to whom it just took off.
It was the perfect storm.
How did a podcast develop out of all of this?
So when I won the entrepreneur the year
for the EY last year in the southeast,
first of all, I didn't know if I was gonna win.
I didn't even know it was a big deal.
I was selected to go down there
and a buddy of mine that's a corporate attorney at EY
was at our house.
Is it young?
Yes.
Yeah, and so I didn't know who they were.
I'm being real.
I didn't know who they were.
And this was 18 going into 19.
And, or no, it was the beginning of 19.
And so my buddy Brian, who's a lawyer there,
shouts out to Brian, we're at game night.
We have adult game night where it's like adult charade.
So it gets a little inappropriate. Like five or six couples get together. It's great. Well, he's there lawyer there, shouts out to Brian, we're at game night. We have adult game night where it's like adult charade, so it gets a little inappropriate.
Like five or six couples get together.
It's great.
Well, he's there and he's like, hey, man, I heard you're up, you know, for nomination for
entrepreneur of the year, like congrats.
I was like, oh, thanks.
He's like, so when do you go down there?
I'm like, I'm not going down there.
He's like, dude, you got to go interview for this.
This is a big deal.
Is it really a big deal?
He's like, yeah, the guy on food, we start naming people that have won it.
And I'm like, oh, so then I have to call Roger, who's our blogger and writer.
And I'm like, dude, I'm coming to town next week to do this.
Get me the information I need to know.
And I show up.
And when I did, he did, he's great.
He has all the information on everybody in there and all the judges are ex winners.
So I'm walking the floor, shaking hands and working the room with ex winners.
And I have information on them.
The game changing spot was when Chevy, who runs the whole program, shake in hands and work in the room with ex winners and I have information on them.
The game-changing spot was when Chevy, who runs the whole program, was talking to me and
Zion Williamson, this is before the NBA draft, was about to, they were rumors that he was
going to go back to Duke and not go into the NBA draft.
And we were in this cocktail area in Charlotte and it was the night before the interviews.
And I was up there and I was talking to Roger and Chevy and I said, oh,
Zion might go back. He doesn't want to get drafted by the Pelicans. I said he might go back to Duke. She goes, oh, is that where you went to college?
I said, oh no, I didn't go to college and she goes, oh, you're the one and I said the one what she said you're the one that did your first one that
Nominate for this and didn't have didn't go to college. So then I knew I had something
So I thought about it. Yeah, so I was like, you know what most people would have been embarrassed to talk about that.'t go to college. So then I knew I had something. So I thought about it, yeah.
So I was like, you know what?
Most people would have been embarrassed to talk about that.
I want to share that.
That's what makes me different.
So when I went into the meetings,
I had to interview with 10 and then 10,
so there are 20 judges,
and you get like four minutes,
and they ask you a couple questions.
A lot of people, when you go into interviews
or you do something, you have regret.
You're like, oh, I could have done that better.
I went in there and killed it. I went in there and dropped the mic
I told them why I should win what makes me different how hungram how hard I work how I don't take no for an answer
How I bootstrap how I went out and sold these deals everything that I did and I told them you know
It was an underdog experience. I want people to tell me I can't and I ended up winning like I walked out of the interviews
And they announced it a few months later and we went to Atlanta to the celebration.
But I told Rodgers, like, dude, there's no way I don't have it.
Well, when we're at the celebration in Atlanta,
all of the sudden, they're showing all the flinch print.
We do a ton of flinch print.
We give over a million dollars, you know,
to clean water or cancer a year.
But they don't show all of that on these videos.
And I'm telling everyone we're with, you know,
friends and family. I don't think I'm gonna win. We're in Atlanta, I'm like, I don't think I'm gonna win. And all of a sudden, they call I'm telling everyone we're with, you know, friends and family,
I don't think I'm gonna win. We're in Atlanta, I'm like, I don't think I'm gonna win. All of a sudden,
they called my name, I was like, oh my gosh, and I won. So that was surprising and humbling,
and when I got up there, after that you go up and you're hanging out with all the winners, right?
And you're like, you're like in this group, you're accepted. And like three or four of them,
like, you got to write a book. I'm like, I don't know how to write a book. And so you wrote a book,
me and you talked about, like, I don't, I said, I've never read a full book.
I've listened a little bit of audio.
I don't know where to start with a book.
My grammar sucks, I spell like shit.
Like, this is what I'm talking about.
I'm all over the board, this won't work.
I light up a room, I can speak, I can motivate,
I get people to run through the glass.
I can't write a book that like you should
or do a podcast or something.
So that's where it kind of stemmed.
And then when we hired our marketing company in November
and they're like, we're gonna put you on the commercials
and I'm like, I don't wanna be on the commercials
so like, nobody sells solar better than you.
You've gotta be the face.
Then you're in people's homes
and they trust your brand better.
I'm like, oh, it's like Guy Fury.
Yeah, that's it.
Hopefully a cuter version, but we'll see.
So, except I don't think he's a grandpa yet.
I don't have enough information on him other than he makes him good burgers, but I've
made his burgers in Vegas.
So, and I'm a grandpa or a gilf I like to say.
So, I'm still, I'm still, you know, doing my thing here.
I'm not 40 year old.
Grandpa's is tough, but, you know, they put my face on there and I was like, I don't know
if I want to do that.
Now it's all over the place.
I'm like, all right, I've accepted.
If it helps the business, if it helps us another extra multiple, if it helps us go public,
if it helps our employees, I'm in.
So then we started the podcast.
And what took off is a hobby,
ended up growing a lot of legs, you know,
40 million views on YouTube, a few hundred thousand
downloads and followers.
And I was like, this is cool.
And I love it.
Like, just like I love running the solar company,
I love sharing stories.
I love interviewing people like yourself. when you were on the show,
hearing other stories that excite people
in the world we live in with all of the chaos.
You turn on TV, nothing's positive.
Nobody goes, guess what, great thing happened today.
This person got an A plus on their test
and this person opened a business
and it's always negative because that's what sells.
Negative stuff and fake stuff sells 10 times more
than anything else.
Nobody wants to hear the good stuff.
And so this is an opportunity for those folks out there
that are driving that need motivation, that are stuck
for those people that are open to business
and they don't know what to do,
for people that are scared to move on from a relationship.
And they're like, I feel like I'm held hostage.
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So good.
So when you were explaining that you couldn't imagine that you would write a book that seemed
so out of the realm of possibility, I felt that same way.
I grew up with a really smart sister.
She had the perfect grades and she went to law school and she read books and dictionaries
and I was not.
I didn't read books and I wasn't, you know,
I was out playing sports and hanging with my friends.
And what I realized, and I want you to realize,
we put ourself in these lanes
and we don't even realize we're doing it, you know?
So I remember when someone told me,
oh, you need to write a book.
It was Elvis Durant on the Elvis Durant show
and I googled, how do you write a book on the flight home?
Because I was curious, like, do you have to have
a English degree?
I really had no idea.
And it turns up, any jack ball can write a book.
And I say it, any jack ball,
because literally anyone can write a book.
And it is not hard.
And people want you to think it's hard
because they wanna feel prestigious and above.
And it's BS.
And I'm so proud of myself that I blew up those lanes and said F that to anyone that ever told me
I can't write a book because I can and you can too and I'm totally holding you accountable
Well, I can tell you you inspired me when I had you on the show and you were like, yeah
I googled it and then I found out and then I got somebody that the book took off and is a top seller out
I have shared that story probably 15 times when I'm like, yeah, I had Heather on my show and she wrote a book.
So we got to get this book thing going.
She Googled it and she killed it
and she wrote a book that's beneficial to people
and it did very well.
We can do this.
So I've used that as inspiration and shared that story
because you're right, you're stuck in that lane
in which you don't know what you're not an expert in yet.
You're scared.
I wasn't an expert in solar, it took time.
I wasn't an expert in sales, it took time. I wasn't an expert in solar. It took time. I wasn't an expert in sales. It took time. I wasn't an expert grandfather. It's still
taking time, right? So or podcasts or anything and this whole evolution of your life. Yeah.
It's all proof that you'll succeed at it. I'm excited. I don't know where to start. So that's
another conversation we have to have like, I need to know who we who I call. What do I do? But,
you know, title, I, all that stuff, but, you know, what I do, right? I don't even know.
You know, it's so funny and I'll share this with everyone just so they understand. I didn't know
any of those things either, right? So when I Google, how do you write a book, it said you have to sit
down and write. And so I just did that. And the first week, I just wrote about how much I hated the
bitch that fired me. And then slowly while I was doing that, I started thinking, Hey, I felt this low before when I got divorced and I would like write that down.
And then when O809 crisis happened and I had to let go of a third of our employees.
And then and I started saying, wait a minute, I bounce back from so many challenges in my life,
even when I was a kid.
So I started mapping out with a pen and paper and I was like, wait a minute,
this is a road maps for how other people can bounce back from adversity and tough times. And I said, wait a minute, this is a road maps for how other people can bounce back
from adversity and tough times.
And I said, wait a minute, this is really about confidence.
And I wrote confidence on a piece of paper
and then I took a blank piece of paper
and I mocked up another book
and I just signed my name at the bottom
and I was like, this is my book.
I don't know what's called.
I don't really know exactly what it's gonna be about
but I think it's gonna be about confidence.
And then every day I just would show back up
and write and write and then halfway through. I'm like, oh, this book is totally about confidence.
And I said, how do I come up with a name? I whiteboard. That's how I do anything in business. And so
I just stood up and started writing everything and anything that came to mind. Crazy names.
Right. And there was like 50 of them. And then every day I'd get back up and challenge myself
to scratch one and scratch one and scratch one. then finally I came up with confidence creator was the last one on there that
really resonated with me and of course people were saying you can't write a book
called Confidence Creator you look so full of yourself to me it meant that
whoever reads it can be their own confidence creator and I said you know what
thank you for your self limiting beliefs I'm gonna hand that right back to you but
I'm gonna move forward with this book and yeah maybe I'll I'll be a laughing stock, but maybe I won't.
That wasn't the reason why I was doing it.
I was doing it because I wanted other people to have the tools that I didn't have when I was younger.
And when you focus on that Y and that one person you can possibly help,
that's the little push that helps you get through it.
I would agree with you 100%.
Anytime I get an email or a message that whatever I said or whatever person I had on the
show helped them, you can't buy that feeling.
You make all the money in the world.
You can't buy helping random strangers in their life.
It's the best feeling.
We help our family all the time and you do that.
And it feels really good to be able to help your kids, to help your parents, to help your
friends.
It feels good.
But there's something to be said about that feeling
when you help a random stranger by something you've said,
you've experienced, you've shared,
or you brought someone on to share through your platform.
You, like I said, you can't, that's a feeling,
it's a europhof feeling that I can't even explain.
That's when you really have found your purpose in life.
I believe that that, and I know exactly what you're talking about when we get these messages
because we both are in the business of helping and elevating people, inspiring them.
And those messages, I received a message this past week from a woman that left a bad
abusive marriage.
And when she would have windows in her day away from her husband, she would listen to my
audiobook over and over again.
I was crying my eyes out thinking like, thank God, I published
that book. You know, like, thank God I pushed myself through my own fear. Thank God that I
was, that this happened so this woman can have a life, can be alive and can survive. And
those moments are their game changing. If you help one person, it doesn't matter. And
we're help, I mean, I know your stuff's helping a lot, but all the time, like your messages
are great, you know, your podcast is great,
and I'm trying to put mine out there,
the same way of anything I can help,
if I help one person,
it doesn't matter how much we've spent,
because we don't make money on this stuff.
No.
People think like,
oh, you make money on your podcast,
I'm like, no, dude, like, yeah, I, no.
Maybe 10 years from now.
Right, it's a long game.
I had, maybe you've had Jordan Harbinger on.
Oh, I did, yes, I did.
He's like, oh, gee, podcast, or, right? He's making millions did, yes. Yeah. He's like, OG podcaster, right?
He's making millions of years.
Right, but it's like, he's 20 years ahead.
You know, we're doing this because we love it, because we want to share things out there
that can help people get through their day.
And you're right, marriage issues, family issues.
I'm going through some stuff with one of my sibling struggles with depression.
You know, everybody has stuff.
Social media, we just talked about social dilemma.
It paints a picture, everybody's life is perfect.
And most kids and most women are addicted to it.
Some men, and I say women, but at least in my household,
I've got four women in my household and two guys,
and we're never really on it.
But like, this is what they do.
And I feel bad because I've got a 21 year old,
a six year old, a third year old.
When they're looking at girls and bikinis
with perfect bodies that are,
whether it's Photoshopped or it's not,
and perfect hair and all these things,
it's depressing to look at that all day
and compare that to yourself.
And that's what scares me the most is people look at that.
They don't find anything good like your message for the day
or my message for the day or somebody else's message for the day, or my message for the day,
or somebody else's message for the day
that can really inspire them.
Too many people are looking and comparing themselves
to what's on there, and that's where I feel bad.
Like, I wish there was a way that we could block that,
or have positive messages on that.
And like, if I were to look at somebody with a six pack
that will never happen, I've got a dad bottom, okay,
with it, like I always call it the pool bod right so from from like mid here
I'm like I look buff and I'm like yeah, and then I got like oh he's a dad or he's a grandpa
Yeah, right so and I own it right eat bad. It's cool
But like if I looked at six packs all day and guys with muscles all day
I would be depressed of course
Like and I and I feel like I'm super confident and shit doesn't bother me
I would get worn out looking at that all day,
but it's addictive.
We saw in that documentary, it sucks you in.
And that's what's going on with the world today.
And it's sad because that's why what we're doing,
this one bringing this full circle back,
is so important to offset some of that stuff.
But that's why you need to write the book.
So I'm big into challenges and I'm big into accountability.
I have a new book that's coming out in November of 2021.
It's called Leap Frogging Villains.
I'm actually, I have my final is due in like 40 days.
So I've got to speed it up over there.
But I don't like to be, you know, under the limelight alone.
So I want to challenge you that you would commit to getting your book out
that same month that I'm bringing mine out,
which is even more than a year away, totally possible.
I did mine in seven months.
So do I have to write or can I just do a timeline and then have a ghost writer?
Like what's the suggestion?
We have so many options.
There are so many options.
I'm going to have to think of her.
Absolutely.
Absolutely.
I want to do it.
I want to get it out soon as possible.
I don't know where to start, but I'll do what you did.
I'll put ideas down.
But for me to literally write, you don't need, there are so many options to do. I'm going to have to write the way that I did. My ADD kicks in. I'll be like, did. I'll put ideas down. But for me to literally write you don't need there are so many options to do you don't have to write the way that I did my ADD kicks in
I'll be like I can't write these with someone else want to write this and I'll speak listen one of the most popular books
It's out there right now is Chris Voss never split the difference. He didn't sit down and write the book the way that I did he higher this guy guy
Something I can't remember his last name, but that he was the real writer, the literary person, and he talked to him about what his experiences were, and they together
crafted that book.
There's Ghost Writer.
I mean, there are so many options.
There's weekend workshops you can go to for three days, and for three days, you just
tell them your story, and they write your book.
Don't ever let the how get in the way of your why.
We know your why's where clear on it.
We're going to get that, we're going to get that we're gonna get that, we're gonna get that out.
All right, challenge accepted, we figured out.
I'm so excited, I'm super excited.
I like to be challenged, that'll be fun.
Okay, good, all right, so we're both having books coming out
in November of 2021, it's gonna be a big month.
Can't wait to keep you guys updated on that.
Jason, tell us, how can everyone find the podcast?
So you can go to truunderdog.com,
you can go to iHeart, Spotify, Google, Apple, or
you can go to our YouTube channel www.Truunderdog.com.
And go check it out.
I mean, I've got an episode on there.
It's a must here.
It is a must here.
It's great.
All right.
Well, thank you so much for being here.
It was great having you today.
And I can't wait to read your book November 2021.
That's right.
Hold tight, guys.
We'll be right back.
I hope you love meeting Jason.
He has such an amazing and inspiring story.
So proud of him and definitely inspires me to go for more
and go bigger just like he has.
He is flipping, killing it.
Okay, on to our Q&A.
Hey Heather, I've been following you,
listening to your podcast, love the content.
Thank you.
Thank you.
Today's my first day in a new role in the company
I've been with for five years.
This person's working out of the country, by the way.
It's a very big promotion.
I'm really delighted, but the public speaking aspect
of it's going to be my area where I need to build
Confident ASAP.
Any advice how I can get my act together
with public speaking quickly?
So, I mean, here's the thing.
We talk about this all the time.
Confidence has ebbs and flows, right?
You might be confident at the gym.
You might not be confident when you're helping your kid
with new math.
I'm not.
I don't know how to do new math.
But you might be confident when you're on a phone call
with a client, but you might not be confident
in a romantic conversation, right?
There's highs and lows depending on what's happening
in your life.
It's totally normal.
So if you're stepping into a situation
with public speaking and that's new to you,
practice builds competence, competence affects competence.
But there are some things you can do.
I always write, I can, I will on the bottom of my shoes.
I use lavender to calm and center me.
I have a playlist that I use every time I'm gonna speak
that fires me up and puts me in the best mental state possible.
If I'm going on the Steve Harvey show,
I watch footage of the Steve Harvey show.
When I'm giving a TED Talk,
I watch footage of other people's TED Talks.
I put myself in the place I'm going to in my mind ahead of time.
I want to go to the presentation room.
I want to go to that podium.
If you can't get there physically, do it in your mind.
Look at the pictures.
Watch footage of people ahead of you.
Not just one person, but a variety of people.
And not to compare yourself to them,
but to put yourself there at that place.
Think about what it is that you like when you hear someone speak.
I like when people are funny.
I like when people share stories.
I like when people admit they're nervous.
I like when people don't waste my time and add value.
I like when people keep me engaged.
I was listening to Tim's story was on my team meeting this week
and he kept calling people out by individual name.
That was so powerful.
And I have not been doing that since I haven't been on site
and live events.
My virtual events, I've gotten away from that.
And he reminded me by watching him that that's something
I should start doing.
So if you have time, start signing up for these virtual
conferences, sign up for my group program so you can see
what it's like to do virtual speaking. The more you immerse yourself in something, see what you like and
don't like. Take notes. Practice on your own. Learn what stories you have that are
powerful. Learn if you like calling people out. Learn if you like leading with a
joke. Figure out what you're good at best at. Practice it. Put yourself around it.
Immerse yourself
in the situation.
All of those things are going to get you more comfortable and the more at-bats you can
take, the better you will get.
So anytime they say, who wants to speak at the next event, raise your hand and go in.
And that is how you will get better.
I actually did a whole episode on this with Kendra Hall.
If you want to go back and check it out.
It's really good deep dive into speaking.
Okay, next question.
Hey Heather, I wanted to reach out and tell you
I appreciate your content.
I've always been driven to break out of the mold
and smash through the glass ceiling,
but have had confidence issues.
One thing I've always doubted was my name.
Heather is my name, it's very feminine,
not much of a C-suite, they,
oh my gosh, that cracks me up.
I mentioned that to my fellow members
and they had a feeling recently and said that the only Heather
that they ever heard of that was successful
went by heat or heat.
Oh my gosh, shortly thereafter I found your profile
and it reset my perception of what could be possible
with my name.
Okay, hang on.
That's funny, I never thought about that with my name.
Never even crossed my mind. Who cares what your name is?
That's just how someone addresses you to get your attention.
That's not who you are, right?
There's defining moments in your life and having that realization
should define that, oh, wait a minute, my name doesn't define me,
but this moment is a defining moment for my life.
My name doesn't have to define me. My actions, my knowledge, my expertise will be what I leave behind. Not a name.
So detach from that old story you were telling yourself that your name
dictated how powerful you could be, because that is the fact. Look at the
powerful people in our world and how all of their names were different.
It wasn't just Steve.
If you don't have the name Steve,
then you're not powerful.
No, there's a variety of shapes, sizes, names,
hair colors, height, weight, right?
Everyone can look and be different.
Have different names, speak different languages
and be powerful.
The power, the true power, comes from within you. Not
something outside you. And a name is something someone else labeled you at birth
and put on a birth certificate. It's how people get your attention. That's it.
The true power that you have comes from within you. Don't ever forget that. And no
one can take your power from you. Only you can accept it, step into it, and own it
with the name Heather and awe. Okay, moving on. Hey Heather, loving your podcast. one can take your power from you. Only you can accept it step into it and own it
with the name Heather and awe.
Okay, moving on.
Hey Heather, loving your podcast, thank you.
Just heard the Carol Golden episode,
that was a recent episode really good
about the woman who's a CEO of Hint Water.
You haven't heard it, go back, check it out.
Great information on how she stayed focused on her goal.
Yes, she sure did.
Started a new position in a new industry during the pandemic.
Everyone's worked from home and I work with all men. It's been difficult to start carving my path
and I was fortunate to find you on LinkedIn and listen to your podcast. I need advice on how to
share ideas and opinions on video calls and being the only female do not want to be received as
difficult, boisterous, need more confidence in myself as I lack industry knowledge,
but have years of experience in leadership positions.
And that experience transcends industries.
I know.
I'll be grateful for any feedback.
Okay, so here's the thing.
You know you have experience.
You know you have expertise.
You're coming into a new industry and that can be a little intimidating.
However, it can be really empowering.
This is for men and women.
Now, honestly, this is for young and old.
I hear this a lot with older people, more senior people.
They think, oh gosh, I'm phasing out.
It's the younger people that have all the insight
and perspective and innovation.
People see me as antiquated.
I shouldn't speak up so much.
Then, conversely, I hear from young people,
I have nothing to add.
I'm brand new.
I don't know the ropes are the way around. I
shouldn't open my mouth. Everybody should open your mouth. If you're invited to
the meeting, you've been asked to be there to take up a seat because someone
believes in your value and the value you will add. If you're not adding value, i.e.
not raising your hand and giving your input, we should give that seat to
somebody else. Think about it that way.
You warranted the seat, you were called to the seat. Somebody wants you in there, they want your
opinion, they want your perspective, and nobody wants everyone to have the same perspective or opinion.
That's why it's just as important to have a senior level person with 20 years experience there
as it is to have a junior level person or someone from another industry with fresh eyes.
to have a junior level person or someone from another industry with fresh eyes. See your expertise and experience in this other industry as fresh eyes on this new opportunity.
You will definitely be able to spot something other people can.
And it is your duty to share that with the team.
It is absolutely your duty.
So what's the worst that can happen?
You feel like you share something and nobody does back flips and cheers for you?
Okay, well you can cheer for yourself.
Proud of yourself that you shared something, right?
And you don't wanna see difficult?
Listen, you don't have to yell at people to share an idea.
This is my idea, you will listen to me, damn you.
No, you can just simply say,
excuse me, I wanted to interject,
as you know, I was in the technology industry before I came here.
This reminds me of something similar.
Wanted to share with you guys,
see if it adds any value here.
Here's what I'm thinking.
Buh, blah, blah, blah.
And you just roll it out, matter of factly.
It doesn't have to be a fight.
And if you feel like you're not getting the chance to speak,
raise your hand, ask, what is the proper way
to jump in on the conversation?
I have a lot I want to add here
and want to make sure I do it respectful of everyone
and the routine that you guys have implemented
before I got here can someone share with me
how that's best done.
So ask great questions, ask open-ended questions,
and talk to people offline.
Find allies, make allies.
I always go to the chat thread on Zoom calls
and I start chatting people up because I want to figure out who are my peeps out there.
It's okay, not everyone will be. That's fine. I don't need everyone to be. But it's
fun when you have one or two because then you can lean on them after and say, okay, what
did you think about that? Do you have any suggestions on how else I can elevate my voice to be
heard, how I can contribute more?
I have more ideas. You know, it helps when you can find allies.
It also helps when you find out how things have been working so you can add some input and
ideas on how you can help the team be more efficient, more successful and
Learning what they've been doing and marrying that with what you've done before and what you've seen work can add tremendous value.
And that's probably exactly why you are invited there.
And PS, if you are the only woman on the team, they so need you, they want that perspective.
Women represent more spending power right now than any other population in this country.
So no matter whatever product or service you guys are bringing to market or to light, realize that.
They need your perspective at that table.
You're probably the target consumer.
You probably hold more weight
than you realize in that conversation.
So start approaching it in that regard.
And remember, it's a meeting.
It's not a war room and it's not a fist fight.
Go in there, share your ideas, own your seat,
warrant your seat because you've been asked to be
there. Alright, well thank you guys so much yet again for being here with me. If you could please
rate and review the show, leave a review, it means the world, and if you share it on social, I will
always repost and support you, it means the world to me. Until next week, I hope you be creating your confidence. You know I far. I'm Jennifer Cohen, host the top ranking
business and entrepreneur podcast, Habits and Hustle, apart the YAP media network, the
number one business and self improvement podcast network. So most people live the life they
get and not the life they want. And I'm here to change all that.
My goal with each episode is to give you the habits
and hustle tips you need to show up to your life
better, bigger, and bolder.
Tune in now, and I'll not only help you answer the questions
like what do you want most in life
and why don't you have it,
but we'll also help you make it a reality.
I also pick the brains of top thought leaders on how they've gone to the top and the advice
they have to help you get there too.
Head over to Happets and Hustle once you've done listening to this episode and get one
step closer to boldness, one episode at a time.
Wendy's is open till midnight or later, so you can give in to the craving and go night
mode.
Now all of your favorite menu items just got their bedtime extended.
You can get what you want even later, like the baconator with six strips of bacon, or
the perfect fries and frosty duo.
If you're up later, then so are we.
So go ahead and pull through the drive-through.
When the craving hits, go night mode at Wendy's.
Open till midnight or later. Alright, see ya later.
And participating in US Wendy's hours may vary.