Creatives Grab Coffee - The Growth Stages of a Creative Business | Creatives Grab Coffee 61
Episode Date: April 30, 2024This week we welcome Bear Prandelli from Wolfunbear Media. A production company with a name inspired by their father's experience with Native American culture. Bear and his brother Wolf have a close r...elationship and a shared passion for the arts. They started their company without much experience or knowledge, but their determination and willingness to learn have led to their success. The conversation revolves around the different stages of growth in a creative business and the challenges and shifts that come with each stage.They also explore the idea of transitioning from freelancing to becoming a business with employees, and the potential benefits and drawbacks of different team sizes. The conversation delves into the idea of an annual budget and how it can provide financial security and flexibility for both the client and the production company. They discuss the benefits of having ongoing conversations with clients and the ability to say no or take on creative projects without worrying about financial constraints.SPONSORS: Canada Film Equipment: www.CanadaFilmEquipment.com Audio Process: www.Audioprocess.ca 🎵 Spotify: https://open.spotify.com/show/2vHd8BdbkMQITFZmDJ0bo9 🍏 Apple: https://podcasts.apple.com/ca/podcast/creatives-grab-coffee/id1530864140 🎞️ Produced by LAPSE PRODUCTIONS – https://www.lapseproductions.com To learn more about the show, visit: https://www.creativesgrabcoffee.com/ #videographer #videoproduction #podcast
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                                         Welcome to Creative Scrap Coffee, the podcast on the business of video production.
                                         
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                                         All right guys, welcome to another episode,
                                         
                                         and today we got Bear Prandelli
                                         
                                         from Wolf and Bear Productions. Or what do you guys, it's just Wolf and Bear Media.
                                         
                                         Media. Media. I've been screwing up the names of all the production companies
                                         
                                         lately. I gotta stop you this friend. Axe Dario on that. But I like I like your website it
                                         
                                         says where classical meets metal which is something you would expect from a name like wolf and bear.
                                         
                                         Yeah, I was not expecting your name to actually be bear.
                                         
                                         I wasn't expecting it either when I reached out to him.
                                         
    
                                         Yeah, it's for real.
                                         
                                         His brother's name is wolf too. Like, I don't know if I told you this.
                                         
                                         I was like, there's no way, but I I mean it's kind of on trend with this now
                                         
                                         Yeah, we have some pretty interesting parents so it you know definitely makes for a good icebreaker
                                         
                                         Well, you're gonna be bad. I did now well no no girl
                                         
                                         I want to hear the story like you can't just say my name's bear and leave it at that
                                         
                                         How did you get into video?
                                         
                                         There was an Italian with a name like bear and wolf come about that's what I want to know
                                         
    
                                         Yeah, so yeah, there is a story to that. So our um
                                         
                                         Back in the 80s before I was born, uh, former brothers born our dad
                                         
                                         hitchhiked across america, um ended up staying with
                                         
                                         some natives in washington
                                         
                                         who let him like hang out with them for a week or so,
                                         
                                         did a mushroom ceremony with them, spent like a week with them in some sort of sweat lodge,
                                         
                                         kind of fell in love with a lot of the cultures and tradition, just all of that. So we both
                                         
                                         got totem names essentially.
                                         
    
                                         Oh, that's cool.
                                         
                                         He's like in love with like anything having to do with Native American history and stuff like that
                                         
                                         Which is funny because we grew up in Italy. He's like half Italian half German. Yeah, so very very separate cultures
                                         
                                         But that's where it came from
                                         
                                         Yeah, I just want to know how hard it was to convince your mom to go along with that because I can understand the guy saying
                                         
                                         I'm it's like in it's like in Seinfeld when George wanted to name his kid seven and his and his wife
                                         
                                         Don't have that much info on that I know my mom didn't fight too hard though, so
                                         
                                         It's like it's almost like like when a kid says he wants to be dragon, you know and be called dragon
                                         
    
                                         It's almost like when a kid says he wants to be dragon, you know, and be called dragon almost sometimes.
                                         
                                         And it's like, no, no, no, that's,
                                         
                                         obviously dragon's like a little crazy, but yeah.
                                         
                                         But bear and wolf are very, you don't see that too often,
                                         
                                         people being named that.
                                         
                                         So it just seemed like a no brainer
                                         
                                         for your company name, I guess.
                                         
                                         Both of them there.
                                         
    
                                         Yeah, we didn't give it that much thought.
                                         
                                         You know, we started putting stuff down on a list
                                         
                                         and it was like,
                                         
                                         ah, this one's kind of right here. Might as well just roll with it.
                                         
                                         Yeah, there weren't that many options on the list when we were coming up with names
                                         
                                         and when we threw that one out there.
                                         
                                         Well, I can imagine like bear wolf media, doesn't have the same buzz.
                                         
                                         Wolf in the, yeah, that kind of flows a bit.
                                         
    
                                         It flows well. You know, usually when you're starting a business,
                                         
                                         a lot of people say don't name it after yourself
                                         
                                         because then it's kind of limiting.
                                         
                                         You know, it's like, oh, they're always gonna want
                                         
                                         that person's name doing the video
                                         
                                         or the photography for their client.
                                         
                                         But Wolf and Bear, it's like,
                                         
                                         it's kind of like a power name, you know?
                                         
    
                                         It's like, it is your names,
                                         
                                         but it can also be an umbrella name as well. So it's kind of like a
                                         
                                         This it's unique. It's unique. Yeah, given the story. I remember seeing it for the first time and going like, okay
                                         
                                         These guys probably love metal that was like my
                                         
                                         Russian like
                                         
                                         Well, it's kind of funny, you know, you brought up the word classical meets metal and that's the, my brother came up with that, that little slogan and it really is partially because
                                         
                                         I'm like the metalhead. I love going out to shows, I play in a band, I go to as many like,
                                         
                                         you know, local or like big concerts as I can. And then Wolf is very like, he's into
                                         
    
                                         jazz and blues and you know, he brought a typewriter
                                         
                                         to college instead of using a computer.
                                         
                                         Yeah, yeah.
                                         
                                         And it kind of translates, you know, there's like a lot of-
                                         
                                         Can you imagine in class, like you just hear, tch tch tch tch tch tch tch tch tch tch tch
                                         
                                         tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch
                                         
                                         tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch
                                         
                                         tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch
                                         
    
                                         tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch
                                         
                                         tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch tch t Yeah, that's the lecture class. How could you focus? But like, you know, he showed me some of his old essays and all the stuff that he would
                                         
                                         hand in was written on a typewriter.
                                         
                                         Even now we have, oh, it's not in here, but it's in the other room.
                                         
                                         We have the typewriter.
                                         
                                         He still loves to write on it.
                                         
                                         You know, anytime he does treatments for, you know, little stories or essays or short
                                         
                                         stories ideas that we have to film, that's usually all done on a typewriter.
                                         
    
                                         I know I heard Christopher Nolan and Tarantino still do that but I guess it makes sense because
                                         
                                         they're so into like the old school of filmmaking that that's cool.
                                         
                                         It kind of forces you you know I think one of the things that we try to apply in a lot of the ways
                                         
                                         that we work too is you know you got to be in touch with what all the new stuff is, all the gear,
                                         
                                         all the new whatever.
                                         
                                         But at the same time, like if you're forced to sit there and physically type everything
                                         
                                         out and you know that any mistake you make is time spent erasing it or that's money,
                                         
                                         just like shooting film, then you think a little bit harder about what
                                         
    
                                         you put on the paper.
                                         
                                         It's also less distracting too, right?
                                         
                                         You're not going to get Instagram notifications coming up on the typewriter.
                                         
                                         Oh, absolutely.
                                         
                                         It's very accurate.
                                         
                                         Yeah, no distractions.
                                         
                                         It just leaves you in the moment, like laser focused on the task at hand, which it really
                                         
                                         is an art.
                                         
    
                                         When you think about the old school style of doing things.
                                         
                                         That's why a lot of people like to go back to it
                                         
                                         because of how undistracting it can be
                                         
                                         to really focus in on what you're doing.
                                         
                                         Absolutely.
                                         
                                         Undistracting is not a word.
                                         
                                         You know, I noticed it as soon as I said it,
                                         
                                         but I'm gonna make it a word.
                                         
    
                                         Less distracting. My parents had a... It's's not a port is not meant to be portable
                                         
                                         So I don't know how your brother took that to class all the time
                                         
                                         Alone were heavy yeah, right. It's pain in the ass. There's security at the airports, too
                                         
                                         There's no way there's no way he brings it cuz that thing must weigh already 50 pounds.
                                         
                                         You can imagine, you're already over the limit.
                                         
                                         Over the limit for the baggage fees?
                                         
                                         The baggage fee is like 100 bucks for just that alone.
                                         
                                         Try busting that out on Southwest Airlines while you're sitting there next to everybody
                                         
    
                                         else.
                                         
                                         To make everyone real happy.
                                         
                                         That's cool.
                                         
                                         Okay, so it's you and your brother. Yeah. How you guys must have a really
                                         
                                         good relationship. No, I mean, we've we do we do we've been pretty close ever since he
                                         
                                         was in high school, you know, I think we both shared a lot of common interests in film and
                                         
                                         photography. And, you know, even though we have different musical tastes there's also a
                                         
                                         lot of crossover so just anything that has to do with like the arts and kind of creative stuff
                                         
    
                                         there's a I think we just have a lot of appreciation for the same stuff and so you know what he went to
                                         
                                         school a little bit more on the kind of writing and history of cinema track. I was more in broadcasting,
                                         
                                         but then when we started the company, it was a really good marriage of like skills, interests,
                                         
                                         kind of goals with what we want to do with the company. And you know, like anything, I mean,
                                         
                                         we fight like brothers every now and then, you know, something goes wrong, we just got to yell
                                         
                                         at each other a little bit, but we've gotten really good at kind of figuring out how to do that in a way where it's,
                                         
                                         you know, we're A, we're not staying mad at each other and B,
                                         
                                         it's not affecting the business in a negative way, because at the end of the day, it's like.
                                         
    
                                         We're spending so much time together, you got to learn how to get along.
                                         
                                         You know, I totally agree.
                                         
                                         You're just you're describing a lot of the stuff with just Daria and myself even.
                                         
                                         Like, we've been doing this for so long
                                         
                                         to the point where it is very similar
                                         
                                         to that type of relationship as well.
                                         
                                         Yeah.
                                         
                                         It's like yesterday we were on a shoot
                                         
    
                                         and we were in the midst of filming
                                         
                                         on like two ends of the room.
                                         
                                         And I look over and he's like switching over a battery
                                         
                                         and he did it in a way that I didn't like. I'm just like strap that battery but I'm like saying it
                                         
                                         quietly.
                                         
                                         You know what I knew what he was saying but I just didn't like how he was saying it so
                                         
                                         I still didn't do it properly.
                                         
                                         I knew it I knew that's why I knew that's why he did it.
                                         
    
                                         It's just to irritate him more I played stupid like what are you talking about? And it's just little things like that, right?
                                         
                                         It's like, it doesn't affect anything.
                                         
                                         I was like, pretended I was like, the photographer was closer.
                                         
                                         I told them like, Vincent, go see what's wrong with Kero.
                                         
                                         What's he talking about?
                                         
                                         Dude, so we'll be on shoot sometimes.
                                         
                                         And, you know, the way our dynamics are, you know, depending on who's hiring us,
                                         
                                         if it's a shoot where
                                         
    
                                         we're just both cam-opping, we're both shooting, then usually it doesn't come up.
                                         
                                         But if it's something where we're kind of producing it as well, I'll typically take
                                         
                                         more of the director role at that point.
                                         
                                         And shoots like that will just, anytime I like go near the camera, he'll just slap my
                                         
                                         hand and say, get out of here.
                                         
                                         It's not your job.
                                         
                                         Go. Get out of here. Like, I don't want to deal with you. Yeah, I feel
                                         
                                         like you have to get used to having those dynamics though and like you know, the longer
                                         
    
                                         you're working with someone the more you kind of just have that telekinetic back and forth
                                         
                                         where you can read each other. So we've definitely gotten there. I mean, we started 2017, so we're going on eight years now.
                                         
                                         And it's gotten easier as time's gone on.
                                         
                                         We've really figured out how to communicate properly
                                         
                                         to each other and kind of know what the other one is needing
                                         
                                         in most situations so that we're not
                                         
                                         stepping on each other's toes or making
                                         
                                         it difficult for the other one to do their job.
                                         
    
                                         Did you guys know right off the like what your positions were going to
                                         
                                         be when you started the company or were you guys like doing everything?
                                         
                                         Uh, like you guys were both wearing the same hats until you guys naturally
                                         
                                         fell into your own positions.
                                         
                                         Oh yeah, man.
                                         
                                         Um, well, so I had been freelancing in the creative space for about two years prior to Wolf moving
                                         
                                         out to Arizona.
                                         
                                         So for, so I've been in Arizona nine years.
                                         
    
                                         We started the company just over seven years ago now.
                                         
                                         He followed me out here when I moved to Phoenix after having lived in Northern Arizona for
                                         
                                         two years.
                                         
                                         So when he moved out here I already had a small
                                         
                                         client base but it was completely spread out over all mediums. So I was like doing a little
                                         
                                         bit of graphic design for one person and doing some web design for somebody else and helping
                                         
                                         someone else write blogs and do a little bit of copy for their website and then one client would
                                         
                                         be like hey we need headshots done can you also do some like little videos for social media so before we figured
                                         
    
                                         out how exactly we were gonna build the company like yeah we were doing
                                         
                                         everything and he was having to learn how to do stuff that he never learned
                                         
                                         how to do I was having to learn how to think a little bit differently on how
                                         
                                         to approach projects on shoots we also were kind of just like,
                                         
                                         you know, when you're first starting out you don't understand really how to
                                         
                                         network right or build a crew properly or
                                         
                                         really understand what every role on set is supposed to do.
                                         
                                         I mean we were doing everything, you know, it's like, okay cool we got a two-man team and
                                         
    
                                         I'm the director but I'm also monitoring audio and
                                         
                                         I have some gaffing experience.
                                         
                                         I'll set up the lights, you set up both cameras
                                         
                                         and monitor both of them.
                                         
                                         There was a lot of that for the first year, year and a half
                                         
                                         and then I think we kind of naturally started to fall
                                         
                                         into the roles that I think suit us best.
                                         
                                         I've always been a little bit more of the networker,
                                         
    
                                         the people person.
                                         
                                         I spend a lot of time at events
                                         
                                         and going out to public stuff to promote us
                                         
                                         or to just make more connections.
                                         
                                         I do a lot of client outreach, Wolf tackles,
                                         
                                         kind of all the backend stuff.
                                         
                                         So getting stuff prepped for a CPA,
                                         
                                         taking care
                                         
    
                                         of equipment, making sure that everything is clean, making sure the batteries are charged,
                                         
                                         making sure cables are organized. I can't take credit for that stuff. Like if it weren't
                                         
                                         for him, it'd be a mess, you know, and everything would be off the shelves all the time and
                                         
                                         in different places. And, you know, so he really keeps the back of house super neat and organized so
                                         
                                         that we're never you know missing something or you know finding ourselves without something
                                         
                                         on a shoot and I make sure that you know the client side that all that communication is
                                         
                                         being done effectively promptly projects are being produced on stemmed on that line. You know, so.
                                         
                                         We definitely have a similar dynamic
                                         
    
                                         where like wood equipment,
                                         
                                         Karel's on top of that.
                                         
                                         If I'm in charge of it, it's a mess.
                                         
                                         But then on the other side,
                                         
                                         it's like our Google drives a mess
                                         
                                         if Karel's in charge of it.
                                         
                                         So I don't let him hear that stuff.
                                         
                                         The thing that irritates me the most
                                         
    
                                         is like I'll go into a folder and I'll see like the
                                         
                                         duplicate folder just like worded differently.
                                         
                                         I'm like what the hell is this thing?
                                         
                                         That might be a backup one.
                                         
                                         That's all that it is.
                                         
                                         Oh my god.
                                         
                                         That was more so like back in the day but like it's interesting hearing your story and
                                         
                                         your dynamic because it's there's a lot of similarities with Dario and I
                                         
    
                                         cause and also that you guys pretty much learned the,
                                         
                                         the industry and the craft just by doing it,
                                         
                                         you know, yourselves, right?
                                         
                                         A lot of people that we've talked to,
                                         
                                         they've either worked at other companies,
                                         
                                         they've worked in the industry,
                                         
                                         freelancing for many years before jumping into it.
                                         
                                         Like a lot of like really big companies
                                         
    
                                         are because they have like people who worked somewhere else
                                         
                                         for like maybe 10 years, then jumped into it
                                         
                                         and then had like a good foundation,
                                         
                                         good connections and solid backing to get started.
                                         
                                         When you're starting this in this industry from scratch,
                                         
                                         you're learning how to do it,
                                         
                                         but also you're trying to run a business at the same time.
                                         
                                         So it's kind of like, when you think about it,
                                         
    
                                         it really is the wrong way to start a business like this
                                         
                                         in this industry.
                                         
                                         Like typically the best way is go out,
                                         
                                         freelance for a bit, learn by yourself,
                                         
                                         maybe go work at another company for a few years,
                                         
                                         figure out if you even want to start your own business
                                         
                                         from doing it, right?
                                         
                                         Because I feel like a lot of people might do it and then think I don't
                                         
    
                                         I don't want to actually run a video production company this is a little bit
                                         
                                         too crazy but when we started we didn't know we didn't know what we were getting
                                         
                                         into. That's like so many businesses though Kiro like think about how many like if you're like an
                                         
                                         entrepreneur for example I know like a tech tech entrepreneur you're not gonna
                                         
                                         go work at Facebook for a bit you'll just go to like an incubator and just
                                         
                                         kind of get you. Yeah that's true that's for a bit. You'll just go to like an incubator and just kind of get your
                                         
                                         Yeah, that's true. That's true. That's true. So it's like it's an interesting career path
                                         
                                         That's all I'm saying that you don't see it too too often at least in our space
                                         
    
                                         No, and you know you you said
                                         
                                         You know kind of that's the wrong way to do. I mean we did everything the wrong way, you know, yeah
                                         
                                         like everything I way to do it. I mean, we did everything the wrong way. You know? Yeah. Like everything. I think part of it was a mix of like cockiness and arrogance and sheer
                                         
                                         stupidity and willpower, you know? And it's funny because like I look at how we started
                                         
                                         and I look at where we're at now and where we're at now came from like, you know, a couple
                                         
                                         of years ago looking back and being like, okay, maybe you should humble myself and realize
                                         
                                         I don't know fuck all about anything. And but when we got started, it was just like,
                                         
                                         I just know I want to do this. We want to make films, we want to tell stories, we want
                                         
    
                                         to just like, and we don't, both of us were kind of at a point in our lives where we didn't want to be working directly for someone else.
                                         
                                         I had just spent not enough time directly in the video production industry, but adjacent
                                         
                                         and creative where it was like, okay, I'm doing this job for someone else.
                                         
                                         I'm making labels for your company.
                                         
                                         I'm doing posters or I'm taking pictures and you're paying me
                                         
                                         15 bucks an hour. I'm just kind of, I'm not really getting what I want out of this.
                                         
                                         AC You're not vested enough. You have no stake in the matter.
                                         
                                         STS- Yeah. And I had a really, one of my closest friends who, you know, is one of the reasons I moved
                                         
    
                                         out to Arizona in the first place.
                                         
                                         He just kept pushing me.
                                         
                                         He's like a very entrepreneurial type.
                                         
                                         He's like, just get your LLC, just get your LLC, just get set up as an entity, just figure
                                         
                                         that part out and then figure the rest out later.
                                         
                                         And that was kind of the start of it.
                                         
                                         You know, I, yeah, when I look back, it's like we were definitely a lot cockier when we started
                                         
                                         and we knew so much less.
                                         
    
                                         But I think that that journey has been, A, humbling.
                                         
                                         B, I think this is just how I learn, you know?
                                         
                                         So like just kind of having to dive in and figure it out
                                         
                                         is always a really exciting challenge for me.
                                         
                                         And I don't know if I could have done it the other way
                                         
                                         because I'm just too impatient.
                                         
                                         We had a similar thing with this podcast.
                                         
                                         Like when we started and we started talking
                                         
    
                                         to actual companies, like people that knew
                                         
                                         what they were doing, I think Carol and I
                                         
                                         have to reach up and go, wow, we are really
                                         
                                         far behind in this race.
                                         
                                         Like, we learned so much in that one hour.
                                         
                                         We thought we knew something, but Jesus,
                                         
                                         wow, we weren't doing anything beforehand.
                                         
                                         Like, what were we doing?
                                         
    
                                         Yeah, it's like, it was that realization that we were,
                                         
                                         man, we've talked about this so many times,
                                         
                                         but it's like, yeah, like that realization
                                         
                                         that we were just two freelancers
                                         
                                         basically working together for many years.
                                         
                                         It wasn't really a business.
                                         
                                         And we talking to other people on the show
                                         
                                         made us realize like, wow,
                                         
    
                                         so this, that is what a business is like.
                                         
                                         That is how you do it.
                                         
                                         And then, yeah, just a thing.
                                         
                                         And then 2021 was just focused on converting it
                                         
                                         into an actual business at that point.
                                         
                                         You know, it's funny, our timeline was kind of similar
                                         
                                         because it was like 2017 through like 2019,
                                         
                                         beginning of 2020, felt almost like
                                         
    
                                         just how you described it.
                                         
                                         It's like, we're just two guys who are kind of,
                                         
                                         we're a company, but we're really just showing up
                                         
                                         and freelancing and we shoot.
                                         
                                         And then for me, I think the big shift came when I like started to wrap my head around
                                         
                                         Like it was it was kind of hard to get a solid idea of how do we price ourselves?
                                         
                                         How do we charge for these services? How do we?
                                         
                                         How do we make sure that we have a really solid workflow all the way from concept to
                                         
    
                                         creation and final delivery rather than just going in blind and being like,
                                         
                                         oh yeah, I know that we're going to go shoot this thing and we need these shots and
                                         
                                         really figuring out how to do proper pre-production. Those are like the big shifts for us. Once we started
                                         
                                         to get that stuff dialed in and grow our network of people that we could rely on, I think it
                                         
                                         incredibly raised our value and what we were able to provide. I look at the clients that
                                         
                                         we're working with now, the projects that we're working on now, it's completely different.
                                         
                                         I think that only came from having to stumble and stumble and stumble until it's like, oh now, it's completely different. Like it's, and I think that only came from, you know,
                                         
                                         having to stumble and stumble and stumble until it's like,
                                         
    
                                         oh, now it played.
                                         
                                         I feel like there's like different shifts you go through
                                         
                                         because the first shift might be where you're,
                                         
                                         where you realize you're just a freelancer, right?
                                         
                                         But you want to become a business.
                                         
                                         Then the part of the stage after that, it's like, okay,
                                         
                                         you are a business, but because like for us,
                                         
                                         for example, I feel like we're in that stage.
                                         
    
                                         We're a business, like it's me and Curel, but it feels like it's still...
                                         
                                         Still two guys.
                                         
                                         On the cusp of going back into freelancing, I feel like the next stage would be like,
                                         
                                         okay, we're a business that has employees and you know, to have employees, you need
                                         
                                         to have like some type of consistent recurring income so that means that you kind of have
                                         
                                         Your grasp in the industry right and then there's probably gonna be another shift after that where it's like, okay
                                         
                                         We're just a small business. We should go to
                                         
                                         Becoming like a bigger, but I feel like there's always like stages you want to move on to after you, you know, accomplish one, right?
                                         
    
                                         It's like a game. It's like leveling up.
                                         
                                         Yeah.
                                         
                                         Yeah.
                                         
                                         Leveling up the character.
                                         
                                         I think it also depends on your goals because you guys are in Canada, right?
                                         
                                         Yeah.
                                         
                                         I don't know how different it is structured there, at least for us over here.
                                         
                                         We've kind of opted to stay as a two man team in terms of how the company's organized
                                         
    
                                         as an LLC, but we just crew out depending on what.
                                         
                                         That's what we do too.
                                         
                                         Yeah, exactly.
                                         
                                         Yeah, for me, at least I found that
                                         
                                         unless we were at a point where it was like,
                                         
                                         okay, we're making X amount in revenue a year
                                         
                                         and now it makes sense. It almost gets so expensive to have employee employees and as nice as
                                         
                                         that would be to have that, then you guys know how the video industry is. Unless you're
                                         
    
                                         just busy all year round, you're going to have times where it's like this and like this
                                         
                                         and like if I'm employing, I'm paying them to sit around and do what? You know? I think the good, like the, I think traditional, like a company with traditional type of employees
                                         
                                         where it's like, you know, whatever, like for our industry kind of doesn't work. I think
                                         
                                         the skeletal approach to that definitely does work because we've seen and heard from a lot
                                         
                                         of companies that do have like a small team.
                                         
                                         So like we're of the same mindset as you,
                                         
                                         to be honest with you, like two people,
                                         
                                         but I feel like lately I've been thinking about a bit more
                                         
    
                                         and it's like, we should try to grow it at least
                                         
                                         so that we get not like 10 employees,
                                         
                                         but like a couple people.
                                         
                                         Yeah, just so there's some type of like,
                                         
                                         because I'm thinking about it more so in terms of like,
                                         
                                         okay, we get some projects and then we do have our freelancers, but what if that guy
                                         
                                         becomes unavailable or what if we have to do just like a lot of minor stuff that, you
                                         
                                         know, it doesn't make sense to kind of hire a freelancer for would just be nice to have
                                         
    
                                         someone that's internal to help us out with that.
                                         
                                         So the other thing is like bringing in other people,
                                         
                                         they're gonna be invested in the business more so than if you're just hiring a freelancer
                                         
                                         and they can bring something to the table
                                         
                                         that maybe you didn't even think about, right?
                                         
                                         I mean, look at how it is with you and your brother.
                                         
                                         You each bring something to the table
                                         
                                         that really helps add to the business.
                                         
    
                                         Like when we're talking about employees in our industry,
                                         
                                         we're not like, as Dario said,
                                         
                                         we're not looking to just hire just a shooter, just an editor. We're looking for people who have like a willingness to even like
                                         
                                         kind of grow beyond that and just kind of contribute more to the business, whether it be ideas,
                                         
                                         organization, help. Like I've always envisioned the perfect size business for us was like five
                                         
                                         people, like max five people.
                                         
                                         And that could be something like someone who's like
                                         
                                         head of post, head of production,
                                         
    
                                         head of project management, client outreach
                                         
                                         and stuff like that.
                                         
                                         Those are a lot of the most key roles,
                                         
                                         but they also kind of spill over into other aspects
                                         
                                         of the business that really can kind of help grow.
                                         
                                         So it's like, you're kind of getting good value with the people that you're bringing in.
                                         
                                         You don't like don't get me wrong.
                                         
                                         We all need editors.
                                         
    
                                         So like that's kind of like a given.
                                         
                                         You know, an editor is going to be really focused and dialed in on doing post production.
                                         
                                         Who's the who's the fifth person?
                                         
                                         I'm thinking about right now it would be me, you, I would think a project coordinator and
                                         
                                         an editor like who would you want on top of that?
                                         
                                         And then like some other kind of hybrid person
                                         
                                         that kind of just-
                                         
                                         Wouldn't that be like kind of like the,
                                         
    
                                         cause the project coordinator I would kind of see as like
                                         
                                         a producer in training, no?
                                         
                                         I would say maybe not just a producer,
                                         
                                         maybe if not a third producer, like maybe like a-
                                         
                                         Like we eventually want them to grow with-
                                         
                                         A shooter that wants to produce. a shooter that is looking to get
                                         
                                         into producing maybe or something like that.
                                         
                                         I felt like that the fifth role is a little bit more flexible.
                                         
    
                                         But anyway, like it's not so much like the specific roles.
                                         
                                         It's just I felt like in terms of a size of a business, no more than five.
                                         
                                         I think it's kind of good.
                                         
                                         It's like a good solid base in terms of like a core team.
                                         
                                         And then you just expand out depending on what you need.
                                         
                                         That's what I've always felt is like ideal.
                                         
                                         That's a good number.
                                         
                                         It's funny, we kind of similar to you guys,
                                         
    
                                         we've stayed away from bringing on an employee simply
                                         
                                         because of the sheer cost of what we have to match
                                         
                                         versus being able to work with
                                         
                                         contractors obviously keeps our costs low, which means we can reinvest in the business
                                         
                                         and the gear and all that stuff.
                                         
                                         We just got really lucky too though.
                                         
                                         We had two different editors that are their best friends and they both work in post-production. They both kind of went from just freelancing to
                                         
                                         starting their own post-production house, and now they've been kind of doing that almost
                                         
    
                                         full-time. We just got really lucky. The moment that our business started kind of taking off
                                         
                                         about two years ago, they were like, hey, we're looking to start doing this.
                                         
                                         We lucked out in that even though they're technically a separate company, we kind of
                                         
                                         have this post-production house that handles 90% of our edits.
                                         
                                         We've been working them for four years.
                                         
                                         So it's almost like having an employee without some of the tax obligations.
                                         
                                         Like a synergy, right?
                                         
                                         We have a similar thing with Indigo Events.
                                         
    
                                         They handle all of our photography work.
                                         
                                         And then with Audio Process,
                                         
                                         who also is a sponsor of the show,
                                         
                                         anytime we need audio people,
                                         
                                         I always ask them.
                                         
                                         And then even for like grips, gaffers,
                                         
                                         and PAs or equipment,
                                         
                                         like there's a Canada Film Equipment.
                                         
    
                                         We just use them exclusively for that really so
                                         
                                         I get what you mean like there's synergies you build with different businesses that you're kind of it's almost like a plug-in
                                         
                                         You're like dipping your toes into it. You're you're developing key partnerships that help fill those
                                         
                                         gaps or those needs that an employee typically would which is
                                         
                                         The smart way to go about it right now because because they also wanna work with other companies as well,
                                         
                                         develop their portfolios.
                                         
                                         And it's just funny that you mentioned
                                         
                                         that it's another team of two.
                                         
    
                                         Like, are you guys gonna next find a team of two
                                         
                                         cinematographers that always work together,
                                         
                                         or a team of two?
                                         
                                         I don't know.
                                         
                                         Yeah, well, it's a lot of that,
                                         
                                         because I noticed that same type of energy between
                                         
                                         a lot of the other businesses that we work with.
                                         
                                         You know, we're lucky enough that Phoenix is a, I would say right now, it's a very collaborative
                                         
    
                                         market, you know, where it's a small enough market where everyone kind of knows each other.
                                         
                                         It's a big enough market where, enough market where everyone tends to be staying working
                                         
                                         around the same time.
                                         
                                         So it's pretty rare that I see that there's some of us that'll be just dead on work while
                                         
                                         the other ones are riding on a wave.
                                         
                                         There's times where the market seems to line up for everyone and if it's slow for one person,
                                         
                                         it's slow for everyone.
                                         
                                         But I've noticed that with a lot one person, it's slow for everyone.
                                         
    
                                         But I've noticed that with a lot of them, there's a lot of guys out here where it would be one
                                         
                                         or two guys or, you know, core team of two, possibly three.
                                         
                                         And then, you know, we all kind of hire each other out
                                         
                                         from the different, you know, jobs that come to town
                                         
                                         or different projects with clients.
                                         
                                         So yeah, there's something about that number,
                                         
                                         that like two to three where it's kind of perfect
                                         
                                         for like your core team on the production side.
                                         
    
                                         I would say too, like I've heard from other people
                                         
                                         who have had businesses where there were three partners
                                         
                                         where it's a lot more unstable than two
                                         
                                         because a lot of the time sometimes two of them
                                         
                                         would be making most of the decisions
                                         
                                         and they would always overrule the third one that will cause like some problems in the business.
                                         
                                         In terms of like people that are actually like running the business itself,
                                         
                                         I've heard that it's always good to have a good even number like either two or four.
                                         
    
                                         And then maybe after that you can have odd numbers.
                                         
                                         But if it's like three, it doesn't sound like a very favorable dynamic because it could be a lot of
                                         
                                         Overruling and a lot of resentment that could come from it. I mean I guess like I guess it depends
                                         
                                         We have seen the partnership. Yeah, like even one of it all depends
                                         
                                         Yeah, like was a captive creative is three partners and I like how like with three, you can also kind of just focus.
                                         
                                         You can cover more ground more easily
                                         
                                         because everyone has a domain to focus on.
                                         
                                         You could have, let's say for ours,
                                         
    
                                         it could be person focusing on the creative side
                                         
                                         of the production, person focusing on the marketing,
                                         
                                         and person focusing on the sales and other business aspects.
                                         
                                         That's a really good way to break that,
                                         
                                         like break rules down if you have three partners now.
                                         
                                         Yeah, like I think that definitely is like one aspect to it.
                                         
                                         And like I said, it really depends
                                         
                                         on what kind of partnerships you have.
                                         
    
                                         I mean, don't get me wrong,
                                         
                                         even the partners of two can also fail very easily.
                                         
                                         We've seen that happen before.
                                         
                                         So it's all about being with the right people
                                         
                                         and everybody knowing what their roles are
                                         
                                         and then being very open
                                         
                                         and having that kind of relationship with your partners.
                                         
                                         I'm curious to ask too, so with you guys,
                                         
    
                                         how is it that your guys' roles end up breaking down?
                                         
                                         Because I know with, you know,
                                         
                                         we talked a little bit about myself and Wolf
                                         
                                         and you know, our secret weapon too is that we have, you know, Chris, who is our like creative
                                         
                                         producer slash script writer slash producer. Like she's amazing. And, you know, having brought her
                                         
                                         on, even though she's still just a contractor, kind of takes care of what you're talking about
                                         
                                         right now, which is like, she's focused on a lot of the creative and the writing. I'm
                                         
                                         focused on the client relations and managing the business side of things. Wolf is focused
                                         
    
                                         on day of, making sure that the crew and the shoot and all that is organized, gear is good.
                                         
                                         How do the roles fall on your guys' end? Is it, you know, does one of you do the writing?
                                         
                                         Does one of you do all the client stuff?
                                         
                                         Is it, how has that broken down?
                                         
                                         It's kind of like, it's kind of like how you described it where like Dario handles a lot
                                         
                                         of like the client relations and the outreach and a lot of business development aspect.
                                         
                                         Sales, sales.
                                         
                                         Yeah, mainly sales.
                                         
    
                                         Dario handles mainly the sales aspect, whereas I handle a little bit more of the creative.
                                         
                                         And like you said, also like the production aspect
                                         
                                         to make sure that we're executing the projects.
                                         
                                         Like basically he's bringing in the projects
                                         
                                         and overseeing and then execute them
                                         
                                         based on what the briefs are.
                                         
                                         So that's kind of like the main aspect.
                                         
                                         And then obviously, like probably as it is with you guys
                                         
    
                                         There's gonna be a little bit of spillover and other aspects where we're one thing we get feedback from the other
                                         
                                         There's a lot of feedback going from back and forth between us
                                         
                                         It's it's not like we we try to leave ourselves like we leave ourselves to do the tasks initially
                                         
                                         But we always look look at each other for feedback that kind of help improve things
                                         
                                         Actually feel like especially for like development of the project itself.
                                         
                                         Let's say it's something where like there's like it's not just hired gun type of work
                                         
                                         like we're creating an actual story for it.
                                         
                                         I'll often be like the client's eyes when we're doing the creative.
                                         
    
                                         So like Kyril might develop like the creative angles but I'll go like no no no I just know
                                         
                                         they're not going to like this so I'll kind of like guide it into a
                                         
                                         Direction where the client will approve it
                                         
                                         And then when it comes to the actual productions basically what we'll do is
                                         
                                         If it's Kyril and I on a shoot like I'll take on more like the producing side
                                         
                                         Directing and then Kyril can just focus on like the cinematography and everything else
                                         
                                         Yeah
                                         
                                         We kind of like code we kind of co-directed a little bit like but Dario kind of just handles
                                         
    
                                         more of that aspect a bit more because he's handling more of like the producing aspect
                                         
                                         with the client relations but like a lot of the time when him and I tackle a project together,
                                         
                                         we're both like discussing like how we need to do it and things like that.
                                         
                                         We have like, we've started to develop this thing where like, it's basically like, I'll
                                         
                                         be like more involved on like, you know, obviously the onboarding of like, bringing the client
                                         
                                         in the pre-production, but then like the torch kind of gets passed to Kerala, especially
                                         
                                         like from like pre-production to post.
                                         
                                         So like during pre-production, I'll get passed on to Kerala.
                                         
    
                                         And then like we're both collaborating on the production.
                                         
                                         And then during post, I usually let Kierle handle that.
                                         
                                         And then I'll, again, be the client's eyes
                                         
                                         when the drafts come in.
                                         
                                         So I try not to look at the post too much
                                         
                                         until it's almost right just into the client,
                                         
                                         just so we have a fresh set of eyes on it, right?
                                         
                                         Yeah.
                                         
    
                                         Yeah, it's very similar with us.
                                         
                                         It's definitely similar dynamics,
                                         
                                         because once we get the post, that's almost's very similar with us. It's definitely similar dynamics because
                                         
                                         Once we get to post that's almost entirely myself and Chris and then wolf just get eyes on it when it's like, okay
                                         
                                         It's almost there. Is it ready to get color graded? Okay, cool
                                         
                                         You know
                                         
                                         Yeah, what's the what's the market in Arizona like
                                         
                                         Shifting Let's say slowly shifting. So for the past decade or so it's been it's kind of become a very very commercial market out here which has been I think good for work
                                         
    
                                         like and good for where we've been at where we you know like we were talking about when we started
                                         
                                         this company we were so inexperienced from a business owner standpoint and from a, like we kind of had to build our entire network
                                         
                                         from scratch.
                                         
                                         So for that reason, being at a very commercial market, I think was helpful because it kind
                                         
                                         of allowed us to make the mistakes we needed to make without, it was just easier because
                                         
                                         it was like, okay, there's always going to be more businesses.
                                         
                                         We can just keep kind of going down this path for now.
                                         
                                         Two years ago, what was it, a year ago?
                                         
    
                                         Two years ago?
                                         
                                         Anyhow, the law just kicked into effect.
                                         
                                         I think it was signed like two years ago, but it just started as of this January.
                                         
                                         Arizona reinstated its film tax credit program.
                                         
                                         And it's a little bit different than it used to be,
                                         
                                         but now we have, you know, for the past 10 years
                                         
                                         where this had gone away, we became just,
                                         
                                         this wasn't a place to come do movies anymore.
                                         
    
                                         And so we've just become a flyover state
                                         
                                         where people from California would be like,
                                         
                                         well, we'll just go film in New Mexico.
                                         
                                         We'll just go film in, you know in other states nearby that have better tax incentives.
                                         
                                         Now that we reinstate to that, we're starting to see, I've noticed substantially more
                                         
                                         Netflix shows and documentaries and just episodic stuff that is now coming out to Arizona because
                                         
                                         it's so damn expensive to film in California.
                                         
                                         And so it feels as though we're on the cusp of like the industry taking a direction back towards
                                         
    
                                         narrative and episodic. And I'm super excited about that. Because at the end of the day,
                                         
                                         we want to be working kind of on both ends of the spectrum. I think we like to be working on both ends of the spectrum.
                                         
                                         I think we like the opportunity to write and do our own commercials and ads and work with
                                         
                                         clients on campaigns.
                                         
                                         But we've really shifted from doing as much of the hired gun work and working more on
                                         
                                         being a more active, creative part of that process with our clients. So we
                                         
                                         love doing that work. We want it to be story driven. We don't
                                         
                                         want to just be showing up and just shooting. We really like to
                                         
    
                                         have a little bit of the reigns and guiding where the campaign
                                         
                                         goes alongside the client. Looks at that is like I'd love to,
                                         
                                         you know, get on a movie shoot and be able to go spend
                                         
                                         30 days on set filming narrative stuff.
                                         
                                         That's kind of where the market's been headed.
                                         
                                         It's been really cool to see.
                                         
                                         We just had a, not too long ago, we had the first movie this year that used that tax incentive
                                         
                                         program open to a sold out audience. It, you know, it's slow to the taking
                                         
    
                                         but it's starting to happen.
                                         
                                         You know, you mentioned you would love to go
                                         
                                         and film like a narrative for like a month or something.
                                         
                                         We actually had a guest come on recently
                                         
                                         and he mentioned that like, it was great for him
                                         
                                         to go and do all these TV shows,
                                         
                                         but he noticed that his corporate business suffered a lot
                                         
                                         because of that, right?
                                         
    
                                         Because again, if you're out and you're unavailable to your clients for six
                                         
                                         months months well what are they gonna do they're just gonna move on right and
                                         
                                         you can't really get those clients back once they've signed with another agency
                                         
                                         right like they're just you know the clients want consistency right it's kind
                                         
                                         of like a double-edged sword in a way it's like you get to cross you know cross something off your checklist oh i did this but then it's like oh
                                         
                                         my business is really gonna suffer well i think it depends what your long-term goals are right
                                         
                                         so for us i think that we always viewed the the the the end goal is to make movies
                                         
                                         The end goal is to make movies. The end goal is to produce our own stuff.
                                         
    
                                         Five years down the line for me,
                                         
                                         I wanna be producing my own documentaries.
                                         
                                         Hopefully, have one of the two of us have sold a script
                                         
                                         or something like that.
                                         
                                         I think there's just an inevitable point where like,
                                         
                                         you know, we do this work because it sustains and it helps us grow business and it teaches us and we learn a lot from it.
                                         
                                         Everyone might be different in this regard. For me, I want to make movies in the long run. And I think once we get to the point where we turn that stone, like there's probably no turning back, you know, there might be.
                                         
                                         Get to the point where we turn that stone like there's probably no turning back, you know, there might be
                                         
    
                                         It's just gonna mean you're doing less and less commercial work and more and more movie work and I'm okay with that
                                         
                                         I Think long-term wise I'd rather be
                                         
                                         Telling stories that impact and and that really really fuel that that creative need I have to self-express
                                         
                                         and
                                         
                                         There are limitations on that when you're working on commercial
                                         
                                         work.
                                         
                                         So I don't think it's wrong to like one or the other.
                                         
                                         I just think for me personally, that's kind of the track that I like to go.
                                         
    
                                         There's the reality of what we were talking about before though, which was when we started
                                         
                                         the company, we didn't know what the hell we were going to do.
                                         
                                         It was like, we got to start somewhere and we need to make money right now
                                         
                                         because we're both broke and we just dropped out of college.
                                         
                                         So, uh, let's go.
                                         
                                         You know, and, uh, but the more I get into it, it's like, we never really
                                         
                                         have lost sight of the goal and we do talk about the stuff a lot, like we're,
                                         
                                         we're self producing a short film and a little bit to kind of start to dip our
                                         
    
                                         feet in that water and have more stuff that is just completely made by us, but
                                         
                                         that kind of fits in line with the direction we want to go, you know, years from
                                         
                                         now.
                                         
                                         Yeah, and in the meantime, it's fun to get on, you know, even if it's just like I did
                                         
                                         a week shooting for a TV show out in LA not too long ago, that was a hell of a lot of
                                         
                                         fun.
                                         
                                         But you're right.
                                         
                                         It's like you get to a point where it's like I was getting client phone calls and I'm having
                                         
    
                                         to be like, okay, half an hour on lunch.
                                         
                                         I got to reply to all these emails back in there.
                                         
                                         You know, and you're doing when you're pulling like a 14 hour day, that's exhausting, you
                                         
                                         know, and it's easy to lose track of stuff.
                                         
                                         So your long term plan is just to go into producing documentaries, like directing, shooting,
                                         
                                         all that stuff right for.
                                         
                                         Yeah.
                                         
                                         I mean, I think being I think being a good
                                         
    
                                         business owner and kind of being entrepreneurial is a very good quality
                                         
                                         because it's shown me how to balance a budget and manage a crew and like like
                                         
                                         have my head not just thinking about oh I'm the director I need to direct this
                                         
                                         thing but not having any context as to what all the other roles on the set are actually doing to support your role.
                                         
                                         How to make sure that you're staying on time
                                         
                                         and listening to your first AD.
                                         
                                         How to make sure that like,
                                         
                                         just all the kind of things around that.
                                         
    
                                         So like, I'm grateful that I've had that experience
                                         
                                         coming from this side of the industry that I think will make me better at that role
                                         
                                         when we take that leap.
                                         
                                         But yeah, long-term, if I'm still doing commercials
                                         
                                         20 years from now, I want it to be
                                         
                                         because someone's giving us an opportunity
                                         
                                         to write the whole damn thing ourselves
                                         
                                         and just take, get weird with it.
                                         
    
                                         But yeah, documentaries and narrative would be the more so the path that I'd like to take.
                                         
                                         It's just that kind of like I was saying about Arizona the market has not been for narrative
                                         
                                         out here.
                                         
                                         It's starting to kind of pick up that way because it's been so commercial there really
                                         
                                         wasn't much option to do it unless you were just self-funding everything yourself. Do you work with a lot of agencies or you direct the client a lot of the time?
                                         
                                         I'd say it's about 50-50 both. So we get about trying to probably about 60%
                                         
                                         direct to client and then 40% agencies and And we've kind of,
                                         
                                         we've started to pivot more towards working when we're doing direct to client stuff,
                                         
    
                                         we prefer to work with clients who have an annual budget.
                                         
                                         So that makes it a lot easier for us to
                                         
                                         kind of go into the relationship knowing,
                                         
                                         hey, from January to December,
                                         
                                         we don't do retainers because that might work for some
                                         
                                         people for us, it does not make sense because the scope of each production varies so much
                                         
                                         that it's like not, I'm not, I will, it's just not for us.
                                         
                                         Yeah, yeah.
                                         
    
                                         Yeah, we have enough.
                                         
                                         Yeah, yeah.
                                         
                                         On the same page on that one.
                                         
                                         Which is funny because I see so many of these like ads for guys on social media is like guaranteed $3,500 monthly retainers.
                                         
                                         I'm like, you're going to go fucking crazy, man.
                                         
                                         You're going to hate that.
                                         
                                         I don't know how many, listen, it's 3,500, but they're not telling you that it's
                                         
                                         like, you have to work for that company every single day.
                                         
    
                                         You know, it's, we had a whole episode.
                                         
                                         I forget which episode it was with one guest where we were all going over,
                                         
                                         like we broke down the retainer model to kind of see like
                                         
                                         why it might work and why it probably won't work
                                         
                                         for most people.
                                         
                                         And a lot of the time is what's the incentive
                                         
                                         for a client to do a retainer,
                                         
                                         which is to get a discount on all the services, right?
                                         
    
                                         So right there, you're gonna be working-
                                         
                                         No, no, no, it wasn't discount.
                                         
                                         That's a part, that's a part of it.
                                         
                                         Part of it.
                                         
                                         I'm getting to it.
                                         
                                         You're getting to it, okay, okay.
                                         
                                         I'm getting to it, I'm getting to it.
                                         
                                         So firstly, they're looking for a discount in their eyes.
                                         
    
                                         That's what they're looking for, right?
                                         
                                         And so you're gonna provide say 10% discount
                                         
                                         as an example on like say 100 grand budget, right?
                                         
                                         So you're gonna lose 10 grand right there,
                                         
                                         but yeah, it's nice to have 90 grand
                                         
                                         in work that goes forward.
                                         
                                         But the other costs that you don't realize
                                         
                                         is the inflation that you're gonna get hit with as well.
                                         
    
                                         At the end of that, that 10% really becomes like 20%
                                         
                                         at the end of the day.
                                         
                                         And you have a young call.
                                         
                                         That wasn't what they were talking.
                                         
                                         Okay, so the benefit to the client.
                                         
                                         No, what you're saying, Kiel, is what the production company talking okay so the benefit to the client no what what you're saying is what the production company would pitch
                                         
                                         as the benefit to the client yeah the other company we were talking to that
                                         
                                         does retain as they mentioned that what they're providing really is a bill
                                         
    
                                         ability to that client yeah cuz like let's say that client wants to work with
                                         
                                         you but you might get busy then you know he kind of it's peck it's a order of who comes in first right yeah that was a benefit but yeah
                                         
                                         you brought up good points with the the inflation that wasn't mentioned when you do these pitches
                                         
                                         and also the the discount you're right away you're losing money you do get consistent
                                         
                                         income for the year but at what cost right it's it's not worth it to me to end up presenting the client because the one month where they
                                         
                                         inevitably ask me for like 20, 30% more, but then you've got this relationship where you're
                                         
                                         relying on them for your monthly security, I'd rather take the risk and not have that
                                         
                                         security because I don't want to resent my clients, you know, and I don't want to create an opportunity
                                         
    
                                         in the relationship where I can start to resent them over something financial when it's like
                                         
                                         the easy solution for that is just pay me my rate and we will provide the services at
                                         
                                         the top level of quality as you expect them.
                                         
                                         And that's it.
                                         
                                         So you know, it's different for everybody.
                                         
                                         I, you know, I, like I said, this is what works for us.
                                         
                                         I can't speak for other people.
                                         
                                         I don't want to like totally go shit on a model because that's not what we do.
                                         
    
                                         I just found that for us, that's what ends up happening with me is I end up just
                                         
                                         kind of being like, oh, I'm now I'm like upset that I'm doing the work and I
                                         
                                         shouldn't feel this way.
                                         
                                         Um, so yeah, we've brought-
                                         
                                         You brought up an interesting point there.
                                         
                                         Sorry, sorry to chime in,
                                         
                                         but I like what you pointed out there
                                         
                                         that a lot of people also don't talk about
                                         
    
                                         is what is your relationship with that client gonna be
                                         
                                         when you do jump into the retainer model?
                                         
                                         Nobody really talks about that.
                                         
                                         What you described is a really good ideal situation
                                         
                                         in our industry where a client comes to you
                                         
                                         and consistently comes to you to hire you for your services
                                         
                                         because they genuinely wanna work with you.
                                         
                                         That's a good dynamic right there.
                                         
    
                                         They see the value and they wanna continue to work with you.
                                         
                                         So like any clients that you've been working with
                                         
                                         for three years straight,
                                         
                                         to have them keep coming back on that project,
                                         
                                         the project basis shows a very good sense of like
                                         
                                         Value that they see in you
                                         
                                         Whereas if you jump into a retainer model and then after like a month you guys realize that it's not the right fit
                                         
                                         You guys are gonna be forced to work together on
                                         
    
                                         projects you don't want to be working on together and then yeah like that that's a very good point is that there can be a
                                         
                                         resentment that comes from that later and then it's like you're kind of stuck. You know, you know like very you might not know this but
                                         
                                         We've all we've only found out of the guests that have come here on the show only a couple have gotten working
                                         
                                         Retainer models with clients and the ones that do have a working one. It's basically
                                         
                                         It's so specific to that particular client.
                                         
                                         Like again, they've already been working with them for years, so they already know roughly
                                         
                                         what they're spending on a yearly basis and how much it works.
                                         
                                         They got to do with them to the point where it just made sense for both parties.
                                         
    
                                         It's like a given.
                                         
                                         Yeah.
                                         
                                         It's like a given type relationship.
                                         
                                         Yeah.
                                         
                                         So like these ones that people pitch where it's like, oh, you know, for like 3,500, like
                                         
                                         again, we don't see that working at all.
                                         
                                         But like, it's so case specific to get a retainer model working.
                                         
                                         So there's so many different variables involved, right?
                                         
    
                                         And again, there's so many different ways you can go about it as well.
                                         
                                         Like I remember someone mentioning that they basically have like a bucket.
                                         
                                         Yeah, it's a bucket system and basically out of each quarter they would just pull money
                                         
                                         out of that bucket, right?
                                         
                                         So if they ran out within the first month, because that's a busy quarter, then it is
                                         
                                         what it is and then the client can either decide to pull money from another pocket,
                                         
                                         put it in there to continue doing work or because over the course of the year there's
                                         
                                         like different periods where the client would be busy right they can like relocate
                                         
    
                                         reallocate funds to that specific corridor that's another option we heard
                                         
                                         which is interesting and it kind of makes sense so there's no need to go
                                         
                                         like every month we have to create this much now it's basically dependent on
                                         
                                         whatever right and then I think they also had it at this level
                                         
                                         where it's like, if they don't use up the whole thing,
                                         
                                         then the client gets that money back,
                                         
                                         which is another thing that does make sense.
                                         
                                         And it's like, if we need to use it, it's there.
                                         
    
                                         If we don't, you get it back, right?
                                         
                                         It's like buying a $100,000 gift card
                                         
                                         at the beginning of the year.
                                         
                                         Yeah, yeah, yeah.
                                         
                                         That's basically what it was.
                                         
                                         It's a gift card model.
                                         
                                         It's the gift card model approach.
                                         
                                         Yeah, that's what it is.
                                         
    
                                         We've, you know, Like I said, I'll never fault anyone for finding a model that works for them.
                                         
                                         For us, that just doesn't make sense.
                                         
                                         So the direct to client clients that we work with are pretty much all on either... If
                                         
                                         they just find us in their first time,
                                         
                                         then obviously it's just a project per project.
                                         
                                         We tend to prefer working with clients
                                         
                                         where we're sitting down, you know, October, November,
                                         
                                         talking through the whole budget for the year
                                         
    
                                         and being like, what are we doing in January?
                                         
                                         What are we doing?
                                         
                                         You know, what's Q1 look like?
                                         
                                         What's Q2 look like?
                                         
                                         What's Q3 look like?
                                         
                                         Well, that's what I wanted to ask you.
                                         
                                         You said clients with an annual budget.
                                         
                                         Yeah.
                                         
    
                                         Okay, are you?
                                         
                                         Hold on one second.
                                         
                                         I'm sorry, yeah, yeah, go ahead.
                                         
                                         30 seconds.
                                         
                                         I just gotta grab a charger for some reason.
                                         
                                         This one isn't working.
                                         
                                         I have two chargers for a laptop.
                                         
                                         So I apologize guys.
                                         
    
                                         No worries.
                                         
                                         No worries.
                                         
                                         Just a second.
                                         
                                         We'll be back right after these messages.
                                         
                                         Darius, that's essentially it.
                                         
                                         It's not the retainer model people want.
                                         
                                         They want the gift card model. Gift card. That's what it is. We not the retainer model people want. They want the gift card.
                                         
                                         That's what it is.
                                         
    
                                         We got a name for it finally.
                                         
                                         We got to like trademark the...
                                         
                                         We should patent that.
                                         
                                         Yeah.
                                         
                                         It's like, oh my God.
                                         
                                         As soon as that takes off, all those like sales gurus are going to be like, like, yo,
                                         
                                         you want them to pre-buy.
                                         
                                         You want them to pre-buy.
                                         
    
                                         That'll be the next big thing.
                                         
                                         You guys heard it here first, okay?
                                         
                                         We came up with it.
                                         
                                         The gift card approach to video production.
                                         
                                         Should we actually go and get real gift cards?
                                         
                                         Just like get them out to the client.
                                         
                                         And you know, we gotta bring the square machine,
                                         
                                         you know, the thing, you just tap it
                                         
    
                                         every time we go to a shoot, they just tap the card.
                                         
                                         We just give people 25 laps dollars, you know,
                                         
                                         instead of a Starbucks gift card
                                         
                                         You know like we just do it
                                         
                                         The shoe box the shoe box exactly
                                         
                                         We give clients like here here's a thousand laps bucks that you can use towards your next project. Oh my god
                                         
                                         I'm next April fools. We're doing that. That's that's what we're doing. Oh my god. Next April Fool's we're doing that.
                                         
                                         That's what we're doing.
                                         
    
                                         Oh my god.
                                         
                                         But yeah, Dario, sorry, you were going to ask a question.
                                         
                                         Yeah, yeah, yeah.
                                         
                                         You mentioned you like working with clients that have an annual budget for, I'm assuming
                                         
                                         just video creation, right?
                                         
                                         Video content, not marketing.
                                         
                                         Yeah.
                                         
                                         But- typically we're
                                         
    
                                         working with the marketing department kind of hand-in-hand. Yeah. But, right.
                                         
                                         You know, I like to say like... That's not first-timers, right? It's like clients that you've already
                                         
                                         established a relationship with, right? It depends. So actually both of the... Well,
                                         
                                         so the one, the two that we have right now that we have that, that kind of relationship with, one of them was completely, we actually got cold
                                         
                                         reached out to by someone who followed our Instagram page, loved what we did, reached
                                         
                                         out to us and was like, Hey, I'm the brand manager for this big company.
                                         
                                         Can we, can we have a conversation?
                                         
                                         And through talking to her, I realized she had been following us for a while.
                                         
    
                                         She had had a negative experience
                                         
                                         with another company in town, kind of hired
                                         
                                         them to do one shoot, didn't exactly go as they had planned,
                                         
                                         and then reached out to us.
                                         
                                         And we just started talking about doing this campaign
                                         
                                         with them throughout the year. Once we did one video for them,
                                         
                                         one department of the company reached out to her and was like, hey, who did that?
                                         
                                         And so all of a sudden, we now have this, you know, big Arizona company that has locations
                                         
    
                                         in Tucson and Phoenix and 1300 employees that has a pretty sizable marketing budget for
                                         
                                         the year. And so we became not just the video team for her department
                                         
                                         but then another department and then another department
                                         
                                         and then they need some internal videos
                                         
                                         for how they sell to their corporate clients.
                                         
                                         And so, you know, the bulk of the work is like this campaign
                                         
                                         that we're doing for them
                                         
                                         that's like an outward facing campaign. But then that also came with a whole bunch of other having to figure
                                         
    
                                         out like oh well we're also doing your end of year video which is like an hour
                                         
                                         long presentation that has so many moving pieces to it that's a whole
                                         
                                         separate budget you know so I like working with clients like that because I
                                         
                                         know that there's there's kind of some, that there's
                                         
                                         like lateral mobility, you know.
                                         
                                         You get one person in one department who likes it and all of a sudden you're part of their
                                         
                                         budget for the whole year.
                                         
                                         The other client that we have that with is a museum and that would be an example of we
                                         
    
                                         met the marketing director there at his previous job where he was creative director at an agency
                                         
                                         He left the agency went to the museum brought us with him basically and
                                         
                                         So so I think it's 50-50. We've had a couple of these relationships like this
                                         
                                         We had a similar relationship with a substance abuse center. It's a treatment center
                                         
                                         Where they kind of had like a, it wasn't a retainer, but they had kind of a monthly maximum that they could spend
                                         
                                         on video production, interviews, testimonials.
                                         
                                         And so we kind of knew like, okay, throughout the whole year,
                                         
                                         we're gonna, you know, kind of have a rough number
                                         
    
                                         of everything we're gonna do, and you just give us your goals
                                         
                                         every month and we'll tell you if we can fit that
                                         
                                         into the budget and make it realistic.
                                         
                                         So it's nice for us because that way I can look a year ahead and say, oh, okay, so I
                                         
                                         know that whatever $300,000 of our revenue is locked in no matter what, you know?
                                         
                                         And that might vary a little bit, but I don't have to stress month to month.
                                         
                                         And I also don't have the same checklist
                                         
                                         of like, we're talking about retainers.
                                         
    
                                         Like we tried that in the beginning.
                                         
                                         And that's what I ended up finding with us
                                         
                                         was that some clients, when you're doing a good job for them,
                                         
                                         they don't complain and just like,
                                         
                                         oh, it doesn't matter that this one month
                                         
                                         we weren't able to get that 10th video,
                                         
                                         you know, we ended up with nine.
                                         
                                         But then you get some clients where it's like, if they don't count 10, it doesn't matter
                                         
    
                                         the quality of the other nine.
                                         
                                         They're asking for a discount, they're asking for money back, they're asking you to show
                                         
                                         up for another day to shoot, you know?
                                         
                                         And I just don't like running into that.
                                         
                                         You know, whereas if I look at, you know, client A and they're like, hey, my budget
                                         
                                         for the year is $160,000.
                                         
                                         And I'm like, cool.
                                         
                                         I know that roughly for what you're trying to accomplish, we can get X amount of shoots
                                         
    
                                         out of this.
                                         
                                         And let's leave a little bit of wiggle room for the unknown, for the one project that's
                                         
                                         going to need a more thorough audio mix, the one project where we're going to send it off
                                         
                                         and get six different versions of it at
                                         
                                         different lengths cut together. So the post-production is going to be higher on it.
                                         
                                         So that's kind of the way that we've gone. And we fell into that a little bit. And once we started
                                         
                                         working with clients in that manner more, I was like, oh, I got to do this more. Because it is, it ends up being that same, like you're, you end up having the same result
                                         
                                         as, but the retainer model promises, I think, which is consistent monthly recurring revenue.
                                         
    
                                         It's not as guaranteed for us, but it is, it's big enough projects and it's more room to play
                                         
                                         around, I feel. It's an understanding between you and the client. It's kind of projects and it's more room to play around, I feel.
                                         
                                         It's an understanding between you and the client.
                                         
                                         It's kind of like a promise to work with you type approach
                                         
                                         that you've kind of taken care of.
                                         
                                         Like, it's almost like basically making the order
                                         
                                         at the beginning of the year and then just kind of like,
                                         
                                         here's our intention of what we're gonna work
                                         
    
                                         with you this year.
                                         
                                         Like we've kind of done that with one client
                                         
                                         except the difference is that we actually have budgeted
                                         
                                         in like just one simple contract.
                                         
                                         It's like, here's the five videos
                                         
                                         that we're gonna do for you throughout the year.
                                         
                                         We know exactly what it's gonna be like.
                                         
                                         Let's lock that in.
                                         
    
                                         And then if there's additional work that comes up,
                                         
                                         which often there is, then we do that as well.
                                         
                                         So it's kind of like, I mean,
                                         
                                         the way you could probably even like guarantee it for yourself a little bit more
                                         
                                         as a suggestion would be like maybe if you know
                                         
                                         you're gonna do 10, lock in like three, you know?
                                         
                                         Lock in like three in a contract.
                                         
                                         It's pretty understandable that you'll likely do that, right?
                                         
    
                                         And then the other ones can kind of come in.
                                         
                                         So it's kind of like,
                                         
                                         it's kind of like getting them to just like put their skin in the game just a little bit.
                                         
                                         That's maybe one suggestion I would have on that approach rather than just a conversation.
                                         
                                         Are you signing them on for the whole year?
                                         
                                         Or is it just like, for this month we'll do a contract on a monthly basis and it'll incorporate all the...
                                         
                                         Yeah, I'm just trying to think on the contract side of things.
                                         
                                         Sure, sure.
                                         
    
                                         On the contract side of things, basically we scope out what this campaign was going
                                         
                                         to be.
                                         
                                         And then there's a list or a section where we talk about all the deliverables that they
                                         
                                         can expect.
                                         
                                         And it is very clearly specified in the section above that that it's like this is an
                                         
                                         Estimation based on the schedule that you gave me based on all the meetings we've had based on all the info
                                         
                                         It's like this can fluctuate
                                         
                                         You know which in our case it has like there's been
                                         
    
                                         So this one this one client this is an HVAC client. So they run a plumbing company
                                         
                                         They do like HVAC and plumbing So they run a plumbing company. They do HVAC and plumbing, electrical, all the home
                                         
                                         services, right?
                                         
                                         We scoped out this campaign for them throughout the year.
                                         
                                         It came out to be roughly, basically
                                         
                                         we're going to be shooting between 20 and 27 kind
                                         
                                         of mini doc style videos to support this campaign.
                                         
                                         When we started working on some of them,
                                         
    
                                         we had quoted out a little bit lower cost per shoot
                                         
                                         because of how they had explained the shoots.
                                         
                                         Okay, we just locked in a basic budget range
                                         
                                         and they're with us throughout the campaign.
                                         
                                         That's kind of what the contract stipulates.
                                         
                                         What ended up happening is like, we started getting through some of the shoots and realizing,
                                         
                                         okay, I don't think you guys are going to because of your internal the way you guys
                                         
                                         work, I don't think we're going to be able to schedule this number of them.
                                         
    
                                         It's probably going to be less per month.
                                         
                                         But that now means that we still have the same budget because they approved the budget
                                         
                                         so we can just spend more on making each shoot a little bit more.
                                         
                                         So are they like, so they signing with you from the beginning?
                                         
                                         Like the thing that we're just trying to understand is like, obviously, like
                                         
                                         that's how it works from the project to project side of things, which is normal
                                         
                                         for every business, but it's like, because you're having these conversations
                                         
                                         with them at the beginning where they're saying, here's a hundred grand for the
                                         
    
                                         earth, like we have a hundred grand to spend with you for the year.
                                         
                                         Is it like a, a contract that you sign saying like, we have a hundred grand to spend with you for the year. Is it like a contract that you sign saying like,
                                         
                                         we're gonna spend this much money with you this year?
                                         
                                         They're not giving it to you right away,
                                         
                                         but they're going to or something.
                                         
                                         Also you are doing a contract.
                                         
                                         So it is kind of like,
                                         
                                         you are kind of doing the gift card approach.
                                         
    
                                         Like you are doing it.
                                         
                                         Look, it's the acknowledgement that everything
                                         
                                         that they've scoped out should cost about that much.
                                         
                                         It doesn't mean they have to spend all of it.
                                         
                                         They're also not getting any of it back, right?
                                         
                                         They're not giving us any of it upfront.
                                         
                                         It's just like we've scoped it out
                                         
                                         and this is what we think it's gonna cost.
                                         
    
                                         It could be more, it could be less,
                                         
                                         depending on all these factors.
                                         
                                         And it's not like they can't leave.
                                         
                                         Our contract- So it's not locked in.
                                         
                                         Yeah, okay.
                                         
                                         No, because for each of these shoots,
                                         
                                         like I said, there might be some months
                                         
                                         where we're doing three shoots for the client,
                                         
    
                                         there might be some months where it's just one big one.
                                         
                                         Right, it's more just about,
                                         
                                         you've acknowledged that this is what it should cost.
                                         
                                         If it goes over that,
                                         
                                         we're gonna have conversations about it ahead of time.
                                         
                                         If it stays under that, then there's no conversation needed to be had.
                                         
                                         How are you invoicing for that?
                                         
                                         Sorry, before you ask that question, I just want to make a note. It's almost like you're
                                         
    
                                         doing it the approach of like how the Sopranos do business, you know, there's nothing written,
                                         
                                         but you know, there's like a good understanding that you guys are going to do a lot of work
                                         
                                         together. I was born in Italy.
                                         
                                         That makes sense, that makes sense.
                                         
                                         Oh my god, so yeah, you're essentially going with that approach.
                                         
                                         We can do business with a handshake here, you know?
                                         
                                         I can imagine him showing up like, FURIO, give me $1,000.
                                         
                                         Okay, lucky fly.
                                         
    
                                         Give me one video project.
                                         
                                         I mean, we are, you know, the enforceability side, so you asked about that.
                                         
                                         So the way that, the way that that's done is we're very strict in what, basically if
                                         
                                         they, we have all this stuff scheduled out ahead of time, right?
                                         
                                         So we kind of know when all these sheets are going to happen well in advance. Since they've kind of committed to this, they can cancel us on us at any time, right? So we kind of know when all these sheets are going to happen well in advance.
                                         
                                         Since they've kind of committed to this, they can cancel us on a certain time, but they
                                         
                                         owe us a minimum of 50% of what the possible remainder would be if they terminate with
                                         
                                         us within that contract term. So wait, wait, wait. So it's a, it's basically like a 50%
                                         
    
                                         deposit essentially, is that what you're saying? Or?
                                         
                                         Kind of, because if we scheduled stuff out and it's already on the calendar and then
                                         
                                         all of a sudden I got to cancel a whole bunch of shoots, you know, whereas I could have
                                         
                                         been guaranteed X amount, let's say it's $50,000 worth of work over, you know, the remaining
                                         
                                         three, four months in that contract. If they cancel on it, they're allowed to terminate.
                                         
                                         They don't have to stay with us,
                                         
                                         but because they've agreed to that budget number, because they've agreed to work with us for the
                                         
                                         year, we got all those dates on the calendar, they cancel on us, they owe us half of the remaining
                                         
    
                                         balance we're adding to budget. So you're booking it in that initial, like at the beginning of the
                                         
                                         year, you're booking off all these rough dates and then you're getting them to agree
                                         
                                         to pay a deposit kind of thing.
                                         
                                         Kind of, yeah, we're having very, very, I mean,
                                         
                                         it's a different way of working with a client
                                         
                                         because I'm having constant conversations with them.
                                         
                                         And in a sense, you know, we're talking about like
                                         
                                         doing this because we don't want to be W-2 employees.
                                         
    
                                         In a sense, you do kind of become kind of like an extension of their company as well.
                                         
                                         You're doing so much more about them.
                                         
                                         You're on more meetings with them, more calls with them.
                                         
                                         I'm constantly involved with these clients on I think a deeper level than we are with
                                         
                                         clients who will just like maybe reach out to us for a one-off project.
                                         
                                         The flip side is you get a lot more buying on the creative side. who will just like maybe reach out to us for a one-off project.
                                         
                                         The flip side is you get a lot more buying on the creative side.
                                         
                                         And like I said, it solves for us the problem of like worrying about financial security
                                         
    
                                         throughout the year.
                                         
                                         While still if we need to being able to walk away and still being able to be a little bit
                                         
                                         more flexible with, I don't know, with other projects
                                         
                                         that come in.
                                         
                                         You know, because if we got a couple clients like that, then I think it does buy us the
                                         
                                         opportunity to A, say no to more stuff, B, say yes to stuff even when it's not financially
                                         
                                         feasible because we want to help a homey out or because we just have a really creative
                                         
                                         idea and we're like, screw it, I don't care if we make no money on it like we don't have to worry about that right now like just go do the
                                         
    
                                         creative thing you know. Oh okay a lot a lot to unpack but uh yeah honestly like thanks Bear for
                                         
                                         jumping on the show like we already hit like the one hour mark and uh and we have to record another
                                         
                                         podcast in like 20 minutes so we have to cut,
                                         
                                         I gotta go to the bathroom, we gotta make another tea.
                                         
                                         Yeah.
                                         
                                         Well I'm gonna go make more coffee
                                         
                                         because it's, what time is it about you guys?
                                         
                                         10.30 there?
                                         
    
                                         10, 10.40.
                                         
                                         I haven't had any coffee yet.
                                         
                                         I basically like woke up maybe like 15 minutes
                                         
                                         before the episode.
                                         
                                         9.15, what are you doing man?
                                         
                                         I had a late soccer game yesterday so like when I have that I'm really tired the next morning. So blame it on the soccer
                                         
                                         Yeah, yeah, you gotta do it. Just trying to relate to you cuz you're Italian
                                         
                                         Shake we'll talk again
                                         
    
                                         Okay, let's just cut this recording and then and then so everyone bye we'll
                                         
                                         see you on the next one I love that outro it's so natural don't forget to
                                         
                                         like comment and subscribe there we go now it's an official ending there we go Hey, okay. All right. All right. Hey, oh
                                         
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