CyberWire Daily - “Espionage and the Metaverse” – with Cathy Hackl [SpyCast]

Episode Date: December 26, 2023

Summary Cathy Hackl (Twitter, LinkedIn) joins Andrew (Twitter; LinkedIn) to discuss the potential implications of the metaverse on intelligence. Cathy has been called the “Godmother of the Metavers...e.” What You’ll Learn Intelligence What the metaverse is Security and counterintelligence in a virtual world Futurism within intelligence agencies  Potential risks and consequences of the metaverse Reflections How virtual spaces can affect our physical world The necessity to evolve alongside technology And much, much more … Episode Notes The web will continue to evolve and change with time, but what’s coming next? And how will this evolution affect the ways that intelligence organizations around the world conduct their operations? This week on SpyCast, Cathy Hackl joins Andrew to explain what the metaverse is, what we can expect from living in this new virtual world, and how intelligence agencies can begin planning for the Web 3 future. Cathy Hackl has been dubbed the “Godmother of the Metaverse”  Resources Featured Resource Into the Metaverse: The Essential Guide to the Business Opportunities of the Web3 Era, Cathy Hackl (Bloomsbury, 2023)  Metaverse Marketing [Cathy’s podcast] *Beginner Resources* What Is the Metaverse, Exactly?, Wired (2022) [Article] Web 3.0 Explained In 5 Minutes, YouTube (2022) [5 min. Video] 12 new tech terms you need to understand the future, R. Gray, BBC (2018) *SpyCasts* How Artificial Intelligence is Changing the Spy Game – with Mike Susong (2022) Trafficking Data: The Digital Struggle with China -- with Aynne Kokas (2022) The FBI & Cyber – with Cyber Division Chief Bryan Vorndran (Part 1 of 2) The FBI & Cyber – with Cyber Division Chief Bryan Vorndran (Part 2 of 2)  *Wildcard Resource* Watch the world’s first metaverse music video, Snoop Dogg’s “House I Built,” here! Learn more about your ad choices. Visit megaphone.fm/adchoices

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Starting point is 00:00:57 Visit td.com slash dioffer to learn more. Welcome to SpyCast. The official podcast of the International Spy Museum. I'm Erin Dietrich, your host, Dr. Andrew Hammond's content partner. Coming up next on SpyCast. I get a chance to talk to a lot of folks in government. I've been asked to speak, for example, to the Secret Service about what does the metaverse mean for them as they think about the future. And one question that came up that I thought was fascinating, I had someone ask me, well, will we have to guard the president's avatar? Kathy Hackle has been dubbed the godmother of the metaverse.
Starting point is 00:01:46 She's one of the industry's leading tech futurists and one of the world's first ever chief metaverse officers. She's the host of the podcast Marketing the Metaverse and author of the new book Into the Metaverse, The Essential Guide to the Business Opportunities of the Web3 Era. Kathy joins Andrew this week to break down what the metaverse is and what the metaverse means for the future of intelligence operations. If you enjoy the show, please tell your friends and loved ones. Please also consider leaving us
Starting point is 00:02:16 a five-star review on Apple Podcasts, the original podcast on intelligence since 2006. We are 17 years strong. We are Spycast. Now sit back, relax, and enjoy the show. One of the things that I wanted to try to do today is with your help, try to explain to our listeners what the metaverse is and more importantly for our listeners how is it going to affect the world of intelligence and espionage and the research I've done for this interview this morning it seems like probably in quite profound ways so I think it would be interesting just to start off can you just tell us a little bit more about the metaverse I've came across a bunch of different definitions but there's a good reason why there's not a clear-cut definition. Can you just tell our listeners a little bit more
Starting point is 00:03:08 about what you take it to be? Yeah, so the metaverse right now kind of defies definition, right? If you had 10 metaverse experts around the table, each one of them is going to give you a different opinion or a different definition, right? I've been working in metaverse-related industries for almost 10 years. What I'll tell you what I believe it is,
Starting point is 00:03:28 and I think the big consensus around the concept of the metaverse is that it is the successor state to today's mobile internet. So an internet that is more immersive, more 3D, potentially more social. It is kind of a future that's ahead of us that we're building towards. So the metaverse as an idea and a concept
Starting point is 00:03:46 is not here yet. I think a lot of people, their definition tends to be based on sci-fi and based on they watched Ready Player One or they read Snow Crash. And while the word metaverse does have those origins, of course, from sci-fi, it's not really that dystopic future that a lot of people think,
Starting point is 00:04:07 and it's not life within a headset. So it's not one specific technology or one specific company. It is the successor state to today's mobile internet. It is enabled by many different technologies, including AI, and I'm sure we can get into that. It's the future of the internet in some ways. That's the easiest way to explain it it and it is really what comes next and if you just bear with me
Starting point is 00:04:28 for a few questions Kathy, the people that listen to our podcast vary from people that work on these issues inside the intelligence community through to just the average person on the street that loves a good spy story so no matter who the listeners are
Starting point is 00:04:44 I like to give them a bridge so that they don't feel like they're being left behind. So can you just tell us the difference between Web 2.0 and Web 3.0? I understand that it's moving from 2D to 3D, but there's other things involved, but that's one of the main shifts. Yeah, so I think it's important to level set
Starting point is 00:05:01 in that way too and take people through the past, understand where we're going in the future. So in Web 1.0, that's the beginning of the internet. We connected information and that gave us the internet, right? That changed a lot of things for a lot of people and a lot of companies. What happened next is Web 2.0, where we connected people, right?
Starting point is 00:05:19 So that gave us, yeah, it gave us social media, but it also gave us the sharing economy and e-commerce and really the tech juggernauts of today. And we're in this moment right now, this change where we're moving from Web 2.0 to Web 3.0. We're really in Web 2.5, kind of heading towards Web 3.0. But in Web 3.0, you connect people, places, and things, or people, spaces, and assets. people, places, and things, or people, spaces, and assets. And those people, spaces, and assets can be in virtual environments,
Starting point is 00:05:51 which is where most people think about when they think about the metaverse. But they'll also be in the physical world. That part hasn't been fully enabled. So when you think about this way that we're connecting different parts, whether it was information, whether it was people, now people, spaces, and things, that's kind of where we're heading. And when you head into this Web3 future, and there is a blockchain component to a Web3 future in that sense, you start to get into this more immersive internet. You can still have the metaverse as the successor state to today's mobile internet. You could still have it without a blockchain component, but they're kind of linked. They're very, very linked,
Starting point is 00:06:25 especially when we talk about virtual assets. A lot of people use them interchangeably. I do not. I believe they're separate things. They could possibly exist together, but it doesn't mean that they both mean the same thing. I'd like to put a pin in blockchain and come back to that
Starting point is 00:06:40 just to explain it a little bit more, but it's quite fascinating to me that the word the metaverse comes from this novel Snow Crash by Neil Stevenson in 1992 and it's quite interesting to me that also the word cyberspace which people are maybe more familiar with also comes from a novel by William Gibson in the 80s called Neuromancer. So I just think it's quite interesting the way that fiction is almost anticipating reality. Have you thought about that connection?
Starting point is 00:07:10 Definitely. I am a professionally trained futurist, right? So one of the things I do is think about the future. I did work at Magic Leap, which was a company that is still around, but at some point many thought it was going to be the next Apple. And when I was there, our chief futurist was Neil Stevenson, who wrote Snow Crash and coined the term Metaverse. So definitely it's been, I think sci-fi has informed a lot of the tech that Silicon Valley has created in some ways.
Starting point is 00:07:40 They've had that vision. Sci-fi authors had a license to dream in some ways. A lot of it is pretty dystopic, but it definitely inspired a lot of the tech founders that have gone on to create the mobile phone or AR glasses or whatever it is that they're creating. So definitely think a lot about that and about how science fiction in general
Starting point is 00:08:03 has impacted technology today and how it will continue to impact it. It's quite interesting to me, like with web 1.0 and 2.0, what you see as this transformation in the information landscape, the volume and persistence of information just increases exponentially and the intelligence services have had to deal with that. Some people have said to me that the problem used to be finding the information,
Starting point is 00:08:30 now the problem is not drowning in the information. Help us understand from what you know about just the American intelligence community, what are some of the implications of the metaverse going to be for them? Is it going to be more information or is it just going to be another plane, another dimension? So we're moving from 2D to 3D. The avatars, lots of things can take place
Starting point is 00:08:53 in these virtual worlds. If at all, how do you see it revolutionizing the way intelligence is gathered? It's going to have a massive impact. I think the people don't realize that because right now they think metaverse and they think it's a video game, right? And the reality is that it's going to be much more than that. And when you hear, when you heard me talk, I talked about the physical side component of the metaverse, right? That is going to, that hasn't been fully enabled because right
Starting point is 00:09:19 now we're still using our mobile phones, but eventually when the mobile phone is replaced by some other wearable, right, and it'll potentially be glasses, then you kind of activate the physical world side of the metaverse. And that's where everyone, someone asked me like, is the metaverse for everyone? It's like, well, yeah, the physical world is for everyone. So the metaverse will be for everyone. So it'll impact lots of folks. You know, I'm actually based in D.C. and I get a chance to talk to a lot of folks in government. I've been asked to speak, for example, to the Secret Service
Starting point is 00:09:53 about what does the metaverse mean for them as they think about the future. And one question that came up that I thought was fascinating, I had someone ask me, well, will we have to guard the president's avatar? And I said, absolutely, yes. Absolutely, yes. I said, you know, just like people right now leave a trail of data on their social media, right, of where they were, what they did, who they were with. They're creating these identities and these personalities on Roblox and Fortnite or whatever, whichever game it is that they're playing, right? The president in 30 years is currently playing Fortnite or Roblox. They're going to leave an amount of data of identity of who they,
Starting point is 00:10:34 how they showcase themselves, who they are, right? So yeah, I said, absolutely, yes, you will have to guard their avatar. You will have to guard, for example, their hologram or their volumetric scan. And I'll give you like a real life experience with this. I was very lucky to do a small project with the former chief futurist at the Air Force. And we did a volumetric scan, so a hologram. There's no real light field there, but a hologram of him for this. And we did a volumetric scan, so a hologram. There's no real light field there, but a hologram of him for this experience that we did where we took a report, a futures report that he had done.
Starting point is 00:11:12 And we kind of did a hologram of him and then did virtual reality to showcase four potential futures that obviously haven't happened, right, because they're potential futures. But we did a hologram of him. And one of the questions was, like, how do we safeguard this file? How do we protect this file?
Starting point is 00:11:27 Because if this file, first of all, this file cannot leave the US, and then if it falls into the wrong hands, that could be very negative. We'll be, I think, lawyers, personally, very busy with anything regarding everything from deepfake to hologram law to everything. So yeah, I think deception is going to take a totally new direction and new disguise as we head into the future.
Starting point is 00:11:57 You mentioned the Air Force's chief futurist there. Do you know if the intelligence agencies also have futurists? Yeah, I think most of them do. I think most of them do employ or work with futurists on some shape or form, especially to look at five to 10 years into the future, what are the potential futures? What are the second and third order effects, right? What could be the second and third order effects
Starting point is 00:12:19 of the way generative AI is currently accelerating at a crazy pace? So yeah, I think that they definitely, they might not have them on staff necessarily, but I think they definitely do work with futurists from time to time to do strategic foresight. And by second and third order effects, you just mean consequences that we can't see just now that are going to come down the line?
Starting point is 00:12:43 Yeah, or connecting the dots, right? If this happens, then these could be the potential second or third door effects. If generative AI does X, it becomes a way of life. So for example, I read something the other day that said Gen Alpha, which my kids are all 12 and under, that's called Generation Alpha. So Gen Alpha will probably grow up in a world where generative AI is something that will always, you know, they're not going to remember a world without generative AI, possibly. Right. So if you take that as a premise and you say, if this were to be true, what are the second and third order effects of that? Potentially, you know, the education system is going to have to change.
Starting point is 00:13:26 So many different things that could potentially happen. What are the effects on the jobs they're going to do? You know, those sorts of things. So, yeah, it's about looking at all these different things that are happening and trying to connect the dots and make sense and think about, well, if this were to happen, what other ways will it affect things that are the current landscape or the future landscape, especially? I always try to be patient with people that are older than me when it comes to technology, because I realized that
Starting point is 00:13:56 at some point people are going to have to be patient with me when I'm living in this crazy new future that's coming down the line. I think so. Even me, I'm pretty tech savvy, but every once in a while, I will ask my kids for something. And they'll be like, Mom, how do you not know how to do this? So one day, we'll be our grandparents. And just on the topic of Gen Alpha, actually, I came across Roblox maybe four years ago or so.
Starting point is 00:14:27 And I have a niece. And basically, me and her, we'd gone really well. And I missed her and she missed me. I was living in a different part of the country when I was back in the United Kingdom. And she said to me, let's play Roblox. And I was like, what's this thing called, Roblox? So I downloaded it on my
Starting point is 00:14:45 iPad she's in Glasgow I'm in Birmingham in England we're both inside Roblox like following each other around and playing and stuff so on the one hand that was amazing because it was like we were having this shared experience inside this virtual world and that was great but I guess this is always the case for technology right there's always a pros and cons that come along with them but then on the other side I felt like there were quite a few people in there that were posing to be young kids with an avatar who were actually people that had bad intentions and they weren't who they were posing to be and that that made me really worried I remember some of them were coming over to my niece and I was like doing as much as I could as an avatar
Starting point is 00:15:29 to try to get them the hell away from her. So there's two sides to the technology. So I just wonder if you could speak a little bit about that, please. Yeah, I mean, there's the positive side, right? Especially during the pandemic, that's where kids were socializing. They couldn't see their friends, so they were in the games. Like gaming has become their new social network. That is where they spend a lot of time.
Starting point is 00:15:50 That being said, there definitely are a lot of bad actors. Like that's the reality of the situation. I always tell my kids who are avid gamers, I said, don't make friends with anyone you don't really know from school or physical life that I know. And I always tell them, you don't know because they could be a 50-year-old man in the basement. So they always think about a 50-year-old man in the basement.
Starting point is 00:16:14 That's their image of what these strangers could be. But I think there is that dark side of people. The fact that you can be, quote-unquote, anonymous in some ways, and the fact that you can use your avatar to portray a different identity. Obviously an adult male can't look like a child in the physical world, but they can dress up as an avatar, you know, pretend to be a child in these spaces, does lead to issues and problems, right? Of things being said or harassment or grooming that can happen in these spaces. That's where something you mentioned I think is interesting.
Starting point is 00:16:46 You got in and played with her. So what a lot of parents I don't see doing is getting into the game and playing with their children so they understand the potential issues and then get a better understanding of how to protect their kids, right? And I think that's very important. For me, I try to go into those spaces, play with them. I know these spaces really well. So I'm trying to protect them seeing, you know, what kind of safeguards can I set up, right? How much can I protect them in this space without
Starting point is 00:17:14 taking away all their, all their liberty, like freedom within the gaming space. But yeah, I think it's important for parents to actually not just give them an iPad or Nintendo Switch and let them play. Parents should at some point get in there, play with their kids to better understand what they're doing, right? What they're seeing. Like I said, deception is going to take on a different dimension now as we head into this new space when people can pretend to be something else. the positive side, right? Because I always try to measure negative with positive, is that it also does allow people that might need to represent themselves in different ways, to protect themselves in different ways. You know, I've done this where I've gone in and played as a man,
Starting point is 00:17:56 right? Because as a woman gamer, like sometimes I get a lot of hate. So going in and having a different identity and pretending to be someone else can sometimes be something cathartic, but if it's done for the right reasons. You heard Kathy mention generative AI a couple of times, something that will be important for the metaverse. If you're unfamiliar with the term, don't worry, we've got you. don't worry, we've got you. Put simply, generative AI is a machine, think computer, that can create, produce or generate something new, such as text like a poem or an image like a painting. In the research for the previous episode, I asked a generative AI chatbot that has been in the news recently called ChatGPT to write a sonnet or 14 line poem on espionage erin on the other hand asked another generative ai platform called dal e d a l l dash e to paint
Starting point is 00:18:54 a picture of mickey mouse climbing the himalayas in an impressionist style traditional ai doesn't do this it analyzes and classifies data you already have, like a thousand sonnets or a thousand paintings. But what the heck is AI, you might ask? Put simply, it's a machine doing something that normally requires human intelligence. These machines are A, made by humans, and B, don't occur naturally, therefore they are artificial. If you want to see the fruit of Ernie and I's generative AI labours, go to the show notes for the episode at cyberwire.com slash podcast slash spycast. I find that really fascinating there's almost liberatory potentials in there because with our own identity
Starting point is 00:19:57 we're shaped and constrained by social norms cultural norms and so forth but in the metaverse we could potentially express ourselves in different ways that aren't socially acceptable where we live and so forth and of course sometimes that can be great, it can be a celebration of the diversity of the human experience but then on the other hand it can of course be well this is something I wouldn't do in the real world but I'm going to try to do it
Starting point is 00:20:21 in the metaverse because I'm not me, I'm someone else my avatar is completely disconnected from me so the question I wanted to ask is how disconnected can avatars be? Like can I have an avatar in there that can be untraceable back to me where I can just
Starting point is 00:20:37 do whatever I want and no one knows or is the avatar there's always going to be some digital exhaust fumes that connect me to the Avatar. I'm just thinking about this because for intelligence, so much of it is about deception. It's about one thing appearing to be something else.
Starting point is 00:20:54 It's about a fake army trying to mislead the Germans for D-Day. It's about a case officer posing as a diplomat overseas, but actually he's trying to recruit spies and a foreign government. So it just seems to me that the implications, as you mentioned earlier, for deception are quite profound. So I was just wondering how closely can an avatar be connected to you or disconnected from you? I think it depends on the platform and depends how savvy you are in that sense, sense, if you're a hacker, you're going to know how to hack the system
Starting point is 00:21:29 and create an avatar even in a platform that can trace certain things. You can create someone that might not be trackable or traceable. So it's going to really depend on the platform. It's interesting because, and you said to put a pin on blockchain, but I think there is an element of blockchain in my perspective that might allow us
Starting point is 00:21:50 to track identity in a way where it's not intrusive. Where it doesn't have to be me giving away my data and being tracked by a Web2 company. It's more like I use the blockchain and my identity is verified on the blockchain,
Starting point is 00:22:06 but you don't necessarily need to know who I am. You don't need to have my email or whether I'm a male or a female or what age I am or where I live. So I think that there is going to be an element of blockchain that comes into managing digital identity that I think will be critical. That being said, I love the blockchain side, but when it comes to identity, there are issues there
Starting point is 00:22:32 in the sense that for the blockchain, whoever has that asset in their crypto wallet, in their wallet, is who owns that asset. I always joke and I say there's no customer service in the Web3 world if we do fully decentralized. And everything is verified on the blockchain. The blockchain is only going to care about who has that asset in their wallet
Starting point is 00:22:54 and how do you trace that asset. So there is an element there. And I think we're going down an interesting rabbit hole here when it comes to proof of identity. How do you prove who you say you are when so many things can change? What if someone steals your crypto wallet? There's so many elements there.
Starting point is 00:23:13 But that being said, going back to your original question, yes, there are ways to potentially create avatars that are potentially non-traceable or cannot be traced back to you depending on how savvy you are. My hope is that a lot of people don't do that. Me too. Let's deal with blockchain now then,
Starting point is 00:23:31 just so our listeners can understand it. So give us the sitting at the Thanksgiving dinner, trying to explain it to your relatives version. It's pretty much, I mean, the blockchain is pretty much a ledger of transactions, right? So in a very, very rudimentary way, it's like Mary paid John $1, so it's put in the ledger.
Starting point is 00:23:53 But then Mary gave that dollar to someone else. It's all traced in this public ledger. You can see every one of the transactions and who did what, where did it go, how much did they pay. But it's a public ledger where right, where you can see all this. It's a lot more complicated than that, right? But that's the essence of that, that there's all these different transactions
Starting point is 00:24:11 that you can actually view publicly. So that's a very basic description of what the blockchain is, right? And within the blockchain, there's not one single blockchain. There's multiple blockchains, and then within those blockchains, there's multiple currencies. So most people, when they think blockchain, they've heard of Bitcoin, right? I think most of the transactions in the Web3 space are happening on Ethereum, which is a different blockchain that uses a cryptocurrency called ETH, right? And there's other blockchains that have been built on top of the Ethereum blockchain.
Starting point is 00:24:43 So it starts to get really complicated really fast, as you see. But yeah, it's pretty much a public ledger. So when I say, for example, that for the blockchain, the owner of an asset is who has that in their wallet, it specifically means that. There is a public ledger where you can see who owns that asset, and that is the rightful owner according to the blockchain, right? Most of the scams that you do hear about in the
Starting point is 00:25:07 Web3 world are actually social engineering. Hacking the blockchain or hacking someone's wallet just by pure fact of hacking it is extremely difficult. That would be extremely difficult to hack a blockchain or hack someone's wallet. What you're seeing with a lot of these scams is social engineering, where someone's in Discord, which is a preferred platform for gamers. Some of you might be in Discord, some of you might not, but it's a new social network.
Starting point is 00:25:36 It's been a while, but it's very favored by gamers and people in Web3, and someone might send you a private message there with a link. Same thing that happens in many other social networks. You'll click on it, give them access to your crypto wallet, and then they can get in there and take everything you've got. So a lot of the scams that you hear about when it comes to someone losing their NFTs,
Starting point is 00:25:56 non-fungible tokens, or some of these virtual assets are social engineering. So I'm not saying the blockchain isn't hackable. It could potentially be. It's just extremely hard to hack a public ledger. So yeah, I hope that provides some clarity on some of the things I've been saying. And how hackable is it? So if it's just an individual trying to hack it is very difficult, but I'm assuming it's going to be less difficult if you're an advanced persistent threat. So a nation state actor who can put money in people at this over the long term.
Starting point is 00:26:30 Because it's public, does that mean it's more difficult to do it? Or is there a way that they can do it and people don't know that it's happened? I think it'd be really hard, even for a nation-state, to hack a blockchain. The one thing, and gosh, I'm going really futuristic here, but the one thing that is game over for encryption or anything blockchain in the future is quantum computing. And I am not a quantum expert, but quantum per se could really change a lot of things when it comes to encryption, obviously,
Starting point is 00:26:59 and then to anything related to blockchain and identity. But like I said, I'm not a quantum expert, so I don't dare go down that path. I just know that there is a significant potential for huge change there. And I think that quantum's probably a topic for a future spike. But just briefly, basically the implications would be
Starting point is 00:27:20 that if quantum computing comes to be in a mature form that all existing forms of cryptography, the blockchain, NFTs, all of that gets thrown back up in the air and we're going to have to wait to see where it lands. Is that a decent approximation? It's something like that, yeah. I mean, encryption is going to be put on its head and then anything related to cryptography,
Starting point is 00:27:40 like quantum is going to be able to solve those puzzles, quote unquote, pretty puzzles pretty quickly. So yeah, I definitely think you should have a quantum expert in the future to talk about, yeah, because that's going to be even another layer, right? Yeah, and last month,
Starting point is 00:27:58 first episode of the month was on artificial intelligence and espionage, and this month it's on the metaverse, so I think quantum may be for some point down the line. But one of the things I was going to ask Cathy about the metaverse, is this a certainty? You mentioned Web 2.5.
Starting point is 00:28:16 So just for our listeners, this is actually coming because futurism, of course, sometimes it ends up being what people think it's going to be. And other times it's wildly different and very smart people get it spectacularly wrong and vice versa. So I was just wondering, the metaverse for our listeners, this is here and it's just going to accelerate? Or is this a, it may come, but something else may change it?
Starting point is 00:28:40 No, so the metaverse will come. It's just being built today, right? It's not here yet per se. So that's why it's really hard for people to kind of wrap their heads around it, especially with the hype around the word metaverse and everything that's been happening and the confusion as to what it is. We're saying it's only crypto, it's only VR, right? It is being built.
Starting point is 00:29:01 And you don't have to take it from me necessarily, right? If you look at where a lot of these companies are investing their billions of dollars and what their future visions of business are, there is a way forward where they're pointing towards the metaverse, whether they use the word or not. Something you see right now is, for example, the metaverse hype lowering because right now everyone wants generative AI. AI is the hot topic.
Starting point is 00:29:27 That's where the VCs are putting their money right now. That's where everyone is thinking about. But to me, AI is part of the metaverse. So the metaverse is, in my perspective, enabled by many different technologies, VR, AR, AI, spatial computing, cloud computing, edge computing, 5G, 6G, you name it. They're all enabling this future state of the internet.
Starting point is 00:29:52 So yeah, in reality, are we going to use the term metaverse in 10 years? I don't think so. I don't think we're going to call it the metaverse in 10 years. I think we're just going to call it the internet or wherever it is that we do. I think for me, the moment that people need to pay attention to to say, okay, this is really happening
Starting point is 00:30:12 is whenever Apple does come to market with whatever comes after the mobile phone. Like I said, it's a wearable, potentially glasses. Not a VR headset, I'm not talking about VR headsets, I'm talking about glasses. So whenever Apple does decide to come to market with their augmented reality product, whatever that looks like, that is the moment where I think a lot of people are going to be like, okay, let me pay attention. This is actually going to happen. And this is what's potentially
Starting point is 00:30:40 going to replace the mobile phone. Something will replace the mobile phone, right? So I think that'll be the moment where people will be like, okay, this is actually going to happen. So with the intelligence community, with the metaverse, so an immersive three-dimensional reality, does that mean that they're going to have to start having analysts, investigators, case officers, all being familiar with that world. I'm just thinking if you can go into the metaverse and recruit someone, so for case officers,
Starting point is 00:31:14 they spot, assess, develop, recruit, and then run assets to get secrets for them. So if I can do that in the metaverse, it means that I don't physically have to put myself in as much danger. And there's also another stage of physical removal from the people that you're trying to recruit. So there's potential ways in which you can recruit assets within the metaverse. But on the other side of the coin for the FBI on their counterintelligence function, on the other side of the coin for the FBI on their counterintelligence function,
Starting point is 00:31:45 they're going to have to be able to go into the metaverse and figure out what's real and what's not and who's who and who's someone else. I just wondered if you could help me crystallize that thought in terms of the metaverse. I think it is a challenge, right? It's going to be a challenge for the intelligence community, especially, you know, I don't know the demographics, but I'm going to guess that a lot of them are a little bit older.
Starting point is 00:32:09 That is going to be a challenge. They're going to have to recruit young. The Gen Zers that are starting to go into the workforce, I'm not saying all of them are gamers, but a lot of them will be gamers and will have experience in these virtual worlds. Sometimes the older agents are going to have to rely on the younger ones, right? For some of this, you know, for some of the things that they're going to have to do in these virtual spaces, to recruit folks, to meet folks in those sorts of things. It's interesting, because that's kind of on the gaming side and the
Starting point is 00:32:41 virtual world side, like when we're talking about virtual worlds. What I find really interesting is when the physical world is enabled with whatever replaces the mobile phone, potentially glasses, then that's going to add a digital layer over the physical world. So that's where I think intelligence gets really interesting and really high tech. More so than ever because you trust what you see, right?
Starting point is 00:33:07 And that's one of the premises of Spycraft is being able to trick what people are seeing. But now you have an added layer of you're wearing glasses and you're seeing digital content. What does the spy of the future have to do if they're wearing glasses and they're able to showcase, show themselves as someone different, not only through disguises, but through, you know, augmented reality? So I think that there's an added layer there of craft that is going to have to be developed, where they're going to have to be very tech savvy when it comes to these wearables and how to trick them or how to trick the wearables of other people that are seeing you.
Starting point is 00:33:46 So that'll be interesting. One thing that is aligned to that, right, is the concept of what I call virtual air rights, right? Some people ask me like, what keeps me up at night? Many things do, but one of them is virtual air rights. So who owns the air around me and what I can see? Because right now, if I'm using augmented reality, I'm seeing it through my now, if I'm using augmented reality, I'm seeing it through my phone, which is, you know, it's not the best experience. But eventually, like I said, if we move from phones into wearables
Starting point is 00:34:11 and I'm seeing things through my eyes, right? And eventually it'll be contact lenses potentially. Who owns what's around me? The air around me, who has a right to show me things in the air around me? So I think that there's a level there of complexity. I haven't really done, gone deep into what it means for intelligence,
Starting point is 00:34:29 but when someone can control someone's eyesight and earshot, like what I hear and what I see in the physical world, in that sense, that has massive impact for the intelligence community and for spy craft. It's going to take it to a totally technology, totally different level. So I'm not sure if you understand what I'm saying, but yeah, there's going to be another level.
Starting point is 00:34:50 Just to go back to what you were saying at the beginning there, so there's one sense in which the metaverse can be an extension of physical reality or an overlay onto physical reality, but then there's another one where it's a completely created world where you're in there in an immersive experience. There's almost a spectrum of metaverse. There's a spectrum, it's a continuum.
Starting point is 00:35:13 It's really a continuum where you can be in a fully, fully immersive virtual experience or you're going to be in the physical world with augmented reality. And I really think we're going to be spending more of the time in the physical world with augmented reality, more so than in fully virtual immersive experiences. We're still going to do immersive experiences for fun or work or whatever it is. Wow, that's really, really helpful, actually. And I'm just thinking about web 1.0 and 2.0, even the way that people say search on Google, some extent they're in an epistemic bubble
Starting point is 00:35:46 or when they're on social media they're in an epistemic bubble because they're connecting with people that think the same as them or family or friends and when they're on Google they're not getting just some neutral list of things that are related to the search term
Starting point is 00:36:02 there's an algorithm there shaping their reality and sometimes like the ads the searches are fed by of things that are related to the search term. There's an algorithm there shaping their reality. And sometimes like the ads, the searches are fed by, and correct me if I'm wrong in any of this, they're fed by what you've done before. So you end up becoming a self-licking ice cream cone where your reality is reconfirmed over and over again. And social media, when you're on the internet,
Starting point is 00:36:23 which people spend a lot of time on, and now in the metaverse, it's going to be compounded even more. Potentially, and I hope it's not. I really hope it's not. I really hope it doesn't become that. And I have to remain an optimist because I have kids. But yeah, I think that the power of the algorithm,
Starting point is 00:36:39 especially if we've seen in the last couple of years with social media and some of the new platforms especially, just make people into these, I don't know, they consume content at a very fast pace without thinking about it. And I think that that makes us a little mindless and it's very scary. I will say to that point, some of the advice I have for parents
Starting point is 00:36:59 when they think about their kids and them spending so much time playing video games is that they should, in my perspective, divide the kids' time between gameplay and build time, right? I think the big opportunity is in world building and the opportunity that comes for kids in the gaming space to create their own worlds. So not just giving, like I said, a Nintendo Switch or an iPad and letting them play, give that to them, but get them the tools also to build their own worlds, right? And I think that that is actually a very powerful
Starting point is 00:37:28 tool for children to remain creative and to explore world building and kind of, yeah, just create experiences. This is really, really fascinating. And one of the things that I wanted to ask as well, Kathy, was I'm trying to understand the connection between say the immersive reality so what's the connection between you and the immersive reality as an avatar and your physical body because I read as well that the attack surface for the metaverse is now our brain it's not the same as it was for 2D digital platforms. Help me understand that connection between you as an avatar and an immersive experience and then the physical personage of you. So I'll explain two things here, I think, for the audience especially,
Starting point is 00:38:16 is that for the younger generations, what happens in the virtual space is real. Like to them, it's not the real world and the virtual world, it's the physical world and the virtual world, right? The way they show up as an avatar is equally as important to them as the way they show up at school. They fight with their friends in the game. They're not going to talk to them in school, right? So those sorts of things. I always say my son's first concert was Lil Nas X and Roblox during the pandemic. And everyone's like, what? I'm like, well, yeah, it was in Roblox. And he says, I was there. I saw Nas. For him, it's a first person experience. And everyone's like, what? I'm like, well, yeah, it was in Roblox. And he says, I was there. I saw Nas. Like for him, it's a first person experience. So that's the idea and the concept of presence, right? Presence, right? A lot of the presence that's happening is in 2D spaces,
Starting point is 00:38:55 right? So it doesn't feel as personal, right? It does feel personal. I mean, you talk in the chat and you engage and stuff. I think where it takes a turn, a very personal turn, is when you are in a fully immersive experience. So in, let's say, virtual reality, where I'm fully immersed, that's all I'm seeing is this virtual space. And I've had these experiences where I've put on the headset and I've gone into a virtual concert and I've had someone come up and harass me. And it felt intrusive. It felt as an attack, right? I didn't feel it in my body, but I felt it in the sense of that I am present in that experience and that someone invaded my space and did something I did not give them permission to do, right?
Starting point is 00:39:35 And when you start to become more immersive and have that idea of presence, which is really important, that's where it starts to get, like it starts to, it feels real in that sense, right? So I think that that is where it starts to get, like, it starts to, it feels, it feels real in that sense. Right? So I think that that is where the difference is, is like, a lot of it is in 2D right now. So we can pass it off as like, ah, you know, whatever. But once you start going into these more immersive spaces, it is, it is, you know, you feel it, you kind of, you have an experience that is first person and it becomes very personal.
Starting point is 00:40:05 There's many stories out there of women going into VR experiences and being harassed. Someone might say, oh, that's silly. No, it's not. You are there with other humans in a state of avatars, but there is true presence. You are present in that moment. I definitely want to mention that for your audience because it's really easy for people to be like, ah, whatever,
Starting point is 00:40:28 it's an avatar. Why are people complaining? There is a state of presence. And especially for the younger generations, their virtual lives are very real to them. You've probably heard of the dark web. Well, guess what? There will also be a dark side to the metaverse, the darkverse. I'm literally not making this up. In some ways, it will be more dangerous than the dark web because of the very nature of the metaverse. Think about it.
Starting point is 00:40:59 Immersive experiences, human-computer interface, virtual and augmented reality, three dimensions, a parallel and overlapping world. It is necessary to clear up a couple of terms with regards to the web first, so that we can better understand the dark verse. Broadly speaking, we have the surface web, which is public. This is the 5% of the internet that is indexed by search engines and it's what shows up when you google something. We also have the deep web which is private. This is the 90% that doesn't show up on search engines often involving things that require credentials. Think your gmail account, your health records or your bank statements. Finally we also also have the dark web, which is secret.
Starting point is 00:41:46 The 5% of the internet that is encrypted and also doesn't show up on search engines. It's technically part of the deep web then, but is only accessible by using a special browser like Tor, the onion router. It is the home of a variety of illegal and legal activities, for example, buying stolen credit card details, but conversely, communicating freely
Starting point is 00:42:08 if your state doesn't protect your right to free speech. The dark verse, then, will be like the dark web, doing squats and drinking protein shakes. yeah I think even with web 2.0 we we know that people will do things online that they wouldn't do in real life they feel somehow more disconnected and more able to say things that normally, because of social conventions and cultural norms, wouldn't see the light of day. So I was just wondering if you had thought that this could also compound some of the social polarization that we've seen. I don't want to make this all negative. I think, I think, though, that the intelligence community, they're always looking at the dark side usually.
Starting point is 00:43:06 Yeah, so there is a potential to make us even more divided. My hope is that it goes a different way. My hope is that there might be an element of blockchain that will potentially allow us to own our data. I think owning our data is a game changer for humanity if we're able to own our data and say, I want to benefit from lending my data for this, not just a free app and a free service.
Starting point is 00:43:29 Actually owning your data and saying, okay, I'm going to give my data to this company, but I'm going to receive this in return, or I choose not to use my data for this. We're moving towards a little bit of that, potentially owning our own data. On the positive side, I think that there is an element of blockchain that could potentially be very beneficial to humanity.
Starting point is 00:43:48 On the other front, there are many things that could go wrong. That is why having these conversations like the one you and I are having right now are important because we're building the metaverse. It is not here yet. So we have a chance to maybe prepare some safeguards for potential issues. There are going to be things that we don't even know are going to pop up and are going to happen that no one could
Starting point is 00:44:10 have guessed or imagined. But having these conversations is important. One thing that I personally try to do, because I am based in D.C., is I try to go to Capitol Hill and educate lawmakers and educate different parts of government on what this is, and how to prepare. Because this is coming fast and furious. It's advancing. And if the internet changed anything for all of us, which it did for most of us, then the metaverse, the successor state of the mobile internet,
Starting point is 00:44:38 will change things again. And if you're able to tell us, have you done any consulting or work with the intelligence community? Have you given any talks to them or have any of them reached out to you for some input? I have chatted with some of them. I've participated in a few events and things like that. But yeah, I definitely talk to. I think there is a lot of interest, I think, from the intelligence community and understanding.
Starting point is 00:45:04 What does this mean for them? How do they start to prepare? What is the type of workforce they need to look at? What kind of skills? I will say, and this is not the intelligence community, but the defense community, I think people need to look at the Space Force. And I know people make jokes about the Space Force,
Starting point is 00:45:19 but if you look at the Space Force and the Guardian population, I think it's 75% of Space Force and their Guardian population, I think it's 75% of Space Force Guardians are gamers. That's massive. They have their own esports team. I look at this branch of the Armed Forces as kind of a
Starting point is 00:45:36 vision towards the future, what this potentially is going to look like. Their demographics are amazing to look at. Like I said, it's like 75% of them identify themselves as gamers. That's massive. Wow, that's fascinating. I never knew that. And you mentioned the leadership a moment or two ago.
Starting point is 00:45:54 I find that really interesting as well because the pace of change with web 1.0, 2.0, and 3.0, it seems to me that the intelligence community, you know, if you're a leader, by the time you join up and you become one of the people at the top, the technology's probably changed, but probably not to the extent that it has now.
Starting point is 00:46:16 So is it going to be a case of the people that are at the top in 20 years' time, they're just kind of not really going to get this because technology has just changed so much so if you look at the structure of Silicon Valley and so forth it's like a bit flatter and it's a bit different
Starting point is 00:46:34 but the intelligence community to some extent is still working on an industrial age model of organisation so I was just wondering if you'd thought about the organizational dynamics of the intelligence community and how the metaverse could change that. People that are metaverse natives,
Starting point is 00:46:52 are they going to think to themselves, why the heck don't these people get it? There's always a degree of that in society, but is this going to be even more profound? Possibly. I think the great leaders of the future are the ones that are going to be even more profound? Possibly. I think the great leaders of the future
Starting point is 00:47:07 are the ones that are going to be able to stay abreast of everything that's happening, which in itself is a challenge, staying on top of everything. Or at least having the right people around you that are telling you, this is the latest that's happening in generative AI, or this is the latest that's happening in AR and VR,
Starting point is 00:47:23 or these are things that we're seeing. That in turn, they also have to do all the day-to-day of running the agency. So it's a lot. It's going to be a lot. Like I said, it's going to add, it's a new dimension. Like I said, deception is going to take on a new dimension. It's a new era and it's going to get very technical and it's going to be an added layer of what the you know what spycraft has to do so yeah so good luck and just to go back to that link between the physical self and being inside the metaverse or or having a digital overlay one of the things that i'm trying to understand is does there always have to be some physical link? Like, for example, I've consigned myself to the fact that I'm never going to go to the moon in my lifetime.
Starting point is 00:48:11 Is it possible for me to go to the moon in the metaverse? Would there have to be someone physically there that a bunch of people could wear a headset and be there with that person and be experiencing what they're experiencing? I know this is completely theoretical, but I'm just trying to get my head around it. No, no, I think you can go anywhere in the metaverse.
Starting point is 00:48:31 Like you can recreate these worlds or whatever video potentially we could get from the moon, you could access it, right? And be on the moon without having to go. The sky's the limit, really. And some of the things that the world's, quote unquote, worlds that I'm seeing being built are highly creative and beautiful and stunning
Starting point is 00:48:49 and things people can't even imagine. So yeah, I mean, the sky's the limit here when it comes to that, to the level of creativity and the places we're going to be able to experience. Because now we are builders. We have these tools to create these virtual worlds and virtual experiences. So yeah, I think we're going to see some crazy creativity
Starting point is 00:49:09 definitely come from that, that will allow us to go visit the moon virtually or visit wherever it is that we want to go. Maybe it's 1920s New York or what have you. But yeah, I think we're going to see a lot of amazing things happening. Wow. One of the other things that I was wondering about was,
Starting point is 00:49:27 so here at the museum, we have an exhibit on cyber and on some of the implications cyber's had on the intelligence community. And we have this artifact, it's a shard from this generator test that they had in 2007. Basically, the idea was, can we use zeros and ones? Can we use cyber to affect the physical world? So basically, I think it was 13 lines of code. They hacked into this generator.
Starting point is 00:49:59 They started throwing the generator's electrical loops and currents out of whack and then eventually it explodes. And we have a piece of the generator from the explosion. So this is a crossing the Rubicon moment where this is not just intangible stuff. We can use code to blow things up, to cause violence in the real world. Can you see something similar taking place with the metaverse? There is that link between virtual and physical and how things that you might do in the real world. But can you see something similar taking place with the metaverse? There is that link between virtual and physical
Starting point is 00:50:27 and how things that you might do in the virtual space impact your physical persona, your physical life, and vice versa. We're already seeing that, like you said, on cyber. I think if you look towards the future and potentially look at, like I said, a wearable that you put in front of your eyes or it might be on your eyes and are eventually connected to your brain. That in itself is going to be potentially a big issue for taking that tangible moment
Starting point is 00:50:54 to a totally different level. I don't want to say mind control, but potentially, who knows. I do think for future, you should definitely have someone that does brain-computer interface. If you haven't had someone, come and talk about that because I find that brilliant. I've demoed brain-computer interface devices are pretty much devices that you put on your head and you're able to control things with your mind. I've demoed about maybe three of the devices out there, the external ones
Starting point is 00:51:18 and obviously not internal ones because that would be insane. But yeah, the external ones and when you put them on, it kind of is reading your brainwaves. And I've been able to scroll my iPad using just my thoughts. I've been able to change channels just by thinking about it. Really? Yeah, yeah. That's incredibly powerful technology. So take what you just talked about, making something tangible,
Starting point is 00:51:41 and take it to a different level once it's connected to our brains. That is another level of where this could go. When I've tried these brain-computer interface devices that are external, my brain actually loves the workout, which is weird. Just thinking about it, something lights up in my brain. I always sit with that. I'm like, is this a good thing or a bad thing that my brain thinks this is a fantastic piece of hardware? Do we really need to connect our brains to the internet? I don't know. But yeah, I do think that there's another level of taking something intangible and making it tangible
Starting point is 00:52:15 if we connect our brains. But that's for another episode, I think. And just to close out, where should our listeners go to if they want to learn more about this? If they want to learn more about the metaverse or if they want to become futurists or what do futurists read? What's their diet of media or is there a magazine or yeah, help our listeners understand how to get educated on this. Yeah. So from a metaverse web three perspective, definitely I have a new book
Starting point is 00:52:43 that came out called Into the Metaverse, The Essential Guide to the Business Opportunities of the Web3 Era. If you go to metaversebook.com, you can find it there. I'm also sharing always a lot of content related to emerging tech. LinkedIn is my biggest channel, so you can find me there. I definitely recommend for people that want to become
Starting point is 00:53:01 trained futurists and do strategic foresight. The University of Houston has a fantastic program. They've been teaching it for more than 25 years. And then, you know, there's amazing folks in the, you know, in the futurist side of the house. Like Amy Webb is a fantastic resource. Faith Popcorn, Sinead Bobel. She does a lot of things around generative AI. So, yeah, there's a lot of amazing futurists
Starting point is 00:53:26 out there doing amazing work. So yeah. Wow, wow, that's really fascinating. And I should say for our listeners that you've been called the godmother of the metaverse. Yep, I've been at this for almost 10 years and people are like, what? The metaverse has been around?
Starting point is 00:53:45 I'm like, well, Metaverse-related industries have. I've worked at HTC Vive, Magic Leap, AWS. I have helped Walmart, Ralph Lauren, Clinique, and to the Metaverse. I do a lot of work in this space. So someone from Nike's, Nike's ahead of the game when it comes to Metaverse. Someone from Nike's Metaverse team, Andrew Schwartz,
Starting point is 00:54:03 is the one that gave me that name. So, yeah. Well, thanks ever so much for sharing your expertise. And this has been a lot of fun and very informative. But I have to admit, I do feel like my brain might explode when I hang up. Awesome. Well, I think my job here is done then.
Starting point is 00:54:22 Thank you. Awesome. Thank you so much. Thanks for listening to this episode of Spycast. Please follow us on Apple, Spotify, or wherever you get your podcasts. If you have feedback, you can reach us by email at spycast at spymuseum.org or on Twitter at intlspycast. Coming up in next week's show.
Starting point is 00:55:04 This is a completely different sort of concept in military strategy, but it was also completely dependent on really good intelligence. So when you look back at 1940 and you see that Norway, Denmark, the Netherlands, Belgium, and France were occupied in an astonishing speed. So the Germans were ruthless. They had really good intelligence on all the bridges. They knew exactly what had to be captured in advance. If you go to our page, thecyberwire.com forward slash podcasts forward slash spycast,
Starting point is 00:55:45 you can find links to further resources, detailed show notes, and full transcripts. Your host is Dr. Andrew Hammond, and I'm Erin Dietrich, Andrew's podcast content partner. The rest of the team involved in the show is Mike Mincy, Memphis Vaughn III, Joe Zhu, Emily Coletta, Afua Anakwa, Elliot Peltzman, Trey Hester, and Jen Iben. This show is brought to you from the home of the world's preeminent collection of intelligence and espionage-related artifacts, the International Spy Museum.

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