Digital Social Hour - Irv's Burgers, Prince Street Pizza & Best Food Cities in America I Lawrence Longo DSH #427

Episode Date: April 21, 2024

Lawrence Longo comes to the show to talk about Irv's Burgers, Prince Street Pizza & best food cities in America APPLY TO BE ON THE PODCAST: https://forms.gle/D2cLkWfJx46pDK1MA BUSINESS INQUIRIES/S...PONSORS: Jenna@DigitalSocialHour.com SPONSORS: Deposyt Payment Processing: https://www.deposyt.com/seankelly LISTEN ON: Apple Podcasts: https://podcasts.apple.com/us/podcast/digital-social-hour/id1676846015 Spotify: https://open.spotify.com/show/5Jn7LXarRlI8Hc0GtTn759 Sean Kelly Instagram: https://www.instagram.com/seanmikekelly/ Learn more about your ad choices. Visit megaphone.fm/adchoices Learn more about your ad choices. Visit podcastchoices.com/adchoices

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Starting point is 00:00:00 Hey, we can make your movie the most talked about movie on social media over this weekend. We'll get like 20 of the biggest influencers to talk about it. It creates this organic word amount. Wherever you guys are watching this show, I would truly appreciate it if you follow or subscribe. It helps a lot with the algorithm. It helps us get bigger and better guests and it helps us grow the team. Truly means a lot. Thank you guys for supporting, and here's the episode. All right. We're talking food today, guys. I got Lawrence Longo in the building. How's it going, my man? Hey, man. Thanks for having me. I'm doing great. Absolutely. I'm pumped for this one. I'm big into food, so I can't wait to hear
Starting point is 00:00:41 your journey. How old were you when you sort of got started in the food restaurant industry? You know, well, my whole life I've been eating. I've eaten like 45,000 meals. Damn, you count them? But my family was a very big food family, not in terms of – my grandfather actually said, do not get in entertainment, do not get in the restaurant business, both of the businesses that I've been in. So, but my coming from an Italian family at breakfast, we'd be like, what's for lunch, for lunch, what's for dinner, for dinner, what are we ordering after
Starting point is 00:01:15 dinner? So it was like always food, food, food, but I never thought of it as a way to make money or have a living or, you know, or just like a career i um and i guess about eight years ago i was working in film and social media and kind of like just trying to find my way and i started an app called off the menu and it kind of uh dove me head first into the the food business yeah um and off the menu was an app originally that curated secret menu items. So I'd go around across the country and find secret menu items, and I would add them to my app. But I didn't have a way of making money through the app,
Starting point is 00:01:59 so I turned that into a food club where I was telling you before it was $20 a month, and you get one free secret menu item a day and it drives traffic into restaurants. And that's really where I understood and learned about the food business. So I've only been in the food business probably for like eight years. Wow. And that's cool because you were ahead of your time because now a lot of restaurants partner with influencers local influencers and i feel like that app was sort of the start of that era right 100 yeah i mean i came from so when i moved to uh from toronto i moved to la in the early 2000s and i started working for the president of
Starting point is 00:02:36 silver pictures so he was making like uh the matrix and swordfish and lethal weapon and like those types of movies and you realize realize like what content is king. That's what they say in Hollywood. It's like all about the content. And then from there, I produced Spaceballs, the animated series for Mel Brooks. And then I got into social media marketing. There's an app called Vine that started. And Twitter was around.
Starting point is 00:03:02 And we started promoting getting influencers, which I had no idea what an influencer was at the time, but we called them influencers. And we'd have them talk. We'd go to like Warner Brothers and say, hey, we can make your movie, the most talked about movie on social media over this weekend.
Starting point is 00:03:22 And while we do it is we'll get like 20 of the biggest influencers to talk about it. And what it does is it creates this organic word of mouth. And that's kind of where I was like, holy, you actually can like speed up word of mouth through social media. And then from there, it led me to the app. And, but yeah, I definitely took everything I've learned from Hollywood, social media, and then brought it to food. Absolutely. And you even see that with Netflix shows these days.
Starting point is 00:03:54 The Squid Game one blew up because of TikTok. Did you see that? Yeah, absolutely. It was crazy. I mean, I couldn't not see it. It was all over my feed. And even with restaurants, I feel like these influencers are driving a substantial amount of traffic like keith lee if he posts your restaurant you're you're doing like five six figures that week yeah we got lucky he he came into the durango oh he did oh yeah
Starting point is 00:04:14 yeah and he uh he went to a bunch of the spots he went to prince street pizza he'd gone there a couple weeks earlier in new york oh wow and he did did us Joe's Pizza and I think John's Bleeker and he gave us the best score. Nice. They weren't great scores, but they were good. Like he dogs some pizza places in New York
Starting point is 00:04:33 that are like legendary spots. And it's like, you know, you never want to see anybody get dogged or anything like that and those restaurants will be fine, but he gave us a great score
Starting point is 00:04:43 and then he came to Vegas and gave us an even better score. That's interesting. So for me, like, if you say that pizza's better in Vegas than it is in New York, I was like, oh. Yeah, that's a bit weird to me. I hope so. Did you see his city rankings?
Starting point is 00:04:58 Oh, yeah, yeah, yeah. I did actually see. New Orleans was number one? Something like that. New York was like six. Yeah. Which is interesting to me. I got New York in my top three. I mean, it really depends on where you go in New York and what your like food tastes are.
Starting point is 00:05:14 Like his palate is for a certain audience, right? Like your palate might be for another audience. Mine might be for, you know, other people. So like food is so subjective. Right. You can't like – nothing is the best. Yeah. Maybe for you know other people like so like food's so subjective right you can't like nothing's the best yeah maybe for you it's the best maybe for me it's the best but what if you went to my burger joint and my burger cook was having a bad day and he wasn't putting the love into the food that the other cook was the previous day so there's a lot of like one little thing that goes wrong somebody Somebody forgets to salt the burger.
Starting point is 00:05:46 Yeah. Your burger is not the same. One person forgets to do, you know what I'm saying? So like food is also where you eat it, the experience you eat it. Eating a slice of pizza in New York City on the block of like is like there's nothing better than that. Right. You know what I mean?
Starting point is 00:06:00 Like and so I think it like food is really just subjective, but God, he's a great, you know. He's an animal, yeah. He's so good for independent restaurants and mom and pop restaurants that he gives them that push and you see a line like out the block. It's crazy. Yeah, food is subjective, honestly. And it's also who you're with too sometimes.
Starting point is 00:06:23 Sometimes you're with like your boys having a great night. You'll go back to the same restaurant with someone you never met. And maybe you don't like them or the energy's off and the food gets into the food sometimes, you know what I mean? A hundred percent. Absolutely. I mean, I'm sure if you've ever been on a bad date, you'd never remember that meal. Yeah. Absolutely. That's funny, man. Um, congrats on the new openings in the Durango. Those places were both amazing. I ate at them. The line was like, I waited like 40 minutes. I actually met Drake's producer in line for Prince Street Pizza.
Starting point is 00:06:53 Oh, nice. Yeah. That's amazing. Super small world. So that might have helped my influence on it, but the pizza was amazing in my opinion. So congrats, man. I appreciate that. You'll never know who you meet
Starting point is 00:07:05 in lines while waiting for food you know people who wait lines for food it's a serious dedication because you don't have to there's so many options right so when you choose to wait in line you're making that choice to you know for that experience so i hope the absolutely better be good it was bomb it was bomb and i saw all the photos of like the celebrities that i pulled up i saw portnoy came yeah did he do a food review on it yeah he's done he's done our uh he's done our locations we love him he's he's he's a fan of prince street so nice we're indebted to him for for obviously loving our pizza because that guy can drive foot traffic to your restaurant what did he give it um In New York, he gave it an 8.6. Damn, for him, that's really high.
Starting point is 00:07:48 Oh, we were like the third highest New York score for a long time. Holy crap. Yeah, for a long time. And then in LA, it wasn't as good. And, you know, it was like part of that experience. Like my front of house person didn't know who he was. So he gave him a cold pizza. It was like, you know what I mean?
Starting point is 00:08:11 And that's where, but he gave us a seven, I think a 7.6. Okay. That's still respectful. It's a good score for him. Yeah. But it's not like an 8.6 where we would have loved to. So you don't know when he's coming. He just pulls up.
Starting point is 00:08:23 You know what's so funny? When he came to LA, I told my team, too. This is what really made me upset. I was like, guys, Portnoy's in town. He's coming by. I didn't know. Yeah. But I knew.
Starting point is 00:08:34 In my gut, I knew because I saw where he was going. And they still, still, still gave him a cold pizza. Still sold it. Yeah. Is it true on the West Coast the pizza spots fly out the water from New York? So we don't fly it out. That would be expensive. We'd probably be out of business if we were flying it out.
Starting point is 00:08:53 But what we do is we have a water filtration system. And what it does is it takes the LA water and it makes it through chemical process like New York water. Wow. Yeah, because all water is the same. It's just the chemical makeup of the water in every city. Interesting. And why is the New York water so much better for making pizzas? I'm not the guy to answer that question.
Starting point is 00:09:18 Okay. Because some people believe it's not true. Like some people swear to the death that it is not true. That's a myth that new yorkers made in order to keep their pizza great and uh they say it's it's harder you know i mean it keeps its shape better like so it's i think a lot goes into the making of the dough the the amount of yeast you put in the way you ferment it like all those types of thing, really like there's so many factors, as I was saying, that go in to making a good quality food, dough, crust, sauce, you know.
Starting point is 00:09:51 So but I promised the family when I'd open up more stores that we had to have the New York water. Absolutely. Because they believe that it is part of the magic. Absolutely. Now, growing up in an Italian household, were you experimenting with other cuisines or did you only eat Italian food? No. It was heavy Italian, very heavy Italian because, you know, your parents and grandparents cook what they know. And I honestly didn't eat sushi until I was 17 or 18 years old.
Starting point is 00:10:22 I didn't have Indian food until I was 21. Wow. I didn't have like Korean barbecue until I moved to LA. Yeah. Like now that I think about it, I ate pizza, burgers, um, Chinese food, um, Chinese in New York is a, is a classic. Yeah. Those little white boxes. So, you know, I didn't, it was a heavy, heavy Italian food growing up. Yeah. Yeah, I didn't eat out growing much growing up. We always cooked also, Asian household. So when I got to get out there and start experimenting, I was like, damn, I feel like I missed out on the world.
Starting point is 00:10:56 Absolutely. I mean I eat Indian food now like once a week. Same. I love it. I love Indian, dude. I get the – it's spicy too. Yeah, I can't handle spice. Oh, you can't? I sweat on mild chicken wings. Damn. No love it. I love Indian, dude. I get the **** spicy too. Yeah. I can't handle spice. Oh, you can't?
Starting point is 00:11:06 I sweat on mild chicken wings. Damn. No, they're like one to 10. I always get like seven to eight at least. Yeah, yeah. Because it clears your system up. Like food is actually healing. When I'm a little sick, like I'll get some curry and I'll feel amazing after.
Starting point is 00:11:18 No, you're right because you can sweat it out. Yeah. So I don't mind spicy food if I'm eating it by myself and I can have a towel. You know what I mean? But when I go to a restaurant, people seeing a fat guy sweat, it's not cool. Yeah. So I don't mind spicy food if I'm eating it by myself and I can have a towel. You know what I mean? But when I go to a restaurant, people seeing a fat guy sweat, it's not cool. Yeah. I feel that. In 2018, you ate a burger every single day for the whole year, right? Yeah. And what were some takeaways there? Which cities and states stood out to you for burgers? So California is the burger capital of America. Okay.
Starting point is 00:11:46 I mean, one of the things that I learned of eating a burger every day for a year was that there's so many different types of burgers. And that goes for pizza too. There's so many different types. So the hot craze right now, and I'm an investor in actually the – was the Smashburger. Oh, yeah. And it was like the biggest craze that I think that hit the burgers in probably the last 10 years at least. They grew quick. Yeah.
Starting point is 00:12:18 Well, no, I'm talking about like the actual – not the company Smashburger. It's the Smashburger craze. Oh, like the style of the like the style yeah there's a burger company called burgers never say die this guy was making these smash burgers in his backyard and you have two hour lines um and i ate that burger and i was like holy burger is there something special you got a little bit of a crunch it made you feel like that's what mcdonald's is supposed to taste taste like. But what I learned from that is that you have smash burgers, you have restaurant burgers, you have thick burgers.
Starting point is 00:12:52 There's all different types. You have a Juicy Lucy, which the cheese is inside. It came out of Minnesota. And you have all these different style of burgers. So you might like a thick burger. I might like a smash burger. Well, then they're completely different. It's like saying a Chicago-style deep dish pizza is like a New York slice.
Starting point is 00:13:19 Well, they're almost like two different types of food. Definitely. But they're called pizzas. Right. You know what I mean? So that's one thing I learned is that it's the experience. Like the best place to eat a burger isn't necessarily the best burger in the city. And like Apple Pan, for instance, in LA, best place to eat a burger. You sit at the burger.
Starting point is 00:13:43 It's like a burger. Have you been there? Apple Pan? Yeah. No, I haven't. It's one of those old school. You sit at the burger. It's like a burger. Have you been there? Apple plan? Yeah. No, I haven't. It's one of those old school. You sit at the counter. They serve you the burger.
Starting point is 00:13:50 You feel like you're in 1950 or 1960 eating a burger. And that experience, there's like nothing else. It's kind of like, I'm going to throw this out there, In-N-Out Burger. In-N-Out is the best in consistency, the best in service, maybe even cleanliness yeah is it the best burger if you had that side by side to many other burgers it wouldn't be the best burger i'd say for fast food it's pretty high for oh no for yeah for fast food in terms
Starting point is 00:14:21 of quality in terms of price in terms of all that stuff. Yeah. But you're comparing it to Burger King, McDonald's, you know, like these types of burgers that, yeah, In-N-Out blows those out of the water. Yeah. But you take like, I can't say it because I own Irv's Burgers, but like the quality of an Irv's Burgers, just from the bun, the meat, like everything is a better burger than In-N-Out burger. You're probably using higher quality bread, meat. Everything.
Starting point is 00:14:49 Yeah. But my goal with Irv's is to get it to the level of operation as In-N-Out. That's everybody's goal. Yeah. Is to get to that In-N-Out level of service. Yeah, they probably have the best fast food service I've ever seen, actually. For sure. Because most places are so dirty when you walk inside. Yeah. They probably have the best fast food service I've ever seen actually. For sure. Cause most places are so dirty when you walk inside.
Starting point is 00:15:07 Yeah. But the, and Chick-fil-A, those two are, are super clean. Absolutely. And raising canes. Yeah.
Starting point is 00:15:13 Canes does well too, for sure. Yeah. Um, I'm going to name a cuisine and you tell me what's, which city or state has the best cuisine for that, for that dish. Is that cool?
Starting point is 00:15:21 Yeah. Pizza. New York. Okay. That was easy, right? Well, I mean, that's like, I'd get crucified
Starting point is 00:15:29 if I didn't say that. Some people say Connecticut though, right? Well, so the truth is I've actually never had pizza in Connecticut. I need to go and do it.
Starting point is 00:15:39 Okay. I've had this style of pizza, but I haven't had, like I had it through Gold Belly delivered, but I haven't actually sat at Colony Grill eaten it so same or uh or sally's so but i so i have to say new york okay fair enough sushi uh you're saying america yeah in america california cali okay uh mexican food san diego oh probably san diego okay italian
Starting point is 00:16:08 new new york new york okay what would you think for italian yeah i'd say new york or jersey i grew up in jersey yeah probably new york yeah yeah anywhere where there's a like toronto's got it and i know that's not America, but Toronto's got unbelievable Italian food. Really? Oh yeah. I've never been there. It's like where the Italian immigrants settled, right?
Starting point is 00:16:30 Got it. Like New York, Toronto, those places. Montreal's cuisine is insane. They have a lot of French food there, right? Yeah. Yeah. I've been there when I was. There's a place called Joe Beef.
Starting point is 00:16:41 The guys that own Joe Beef in like one of the best meals I've ever had. But it's like the experience. I sat there with a group of buddies for a bachelor party. Yeah. You have like moose heads on the wall and it's like you feel that very like heavy French Canadian like experience. Yeah. That makes sense.
Starting point is 00:16:59 Yeah. Steakhouses. I've had some pretty good steaks in Dallas. Okay. So not New York. Peter Luger? I love Peter Luger. Love it.
Starting point is 00:17:11 Great thick burger. Great bacon. I went to Dallas, a couple of steakhouses in Dallas, and they just blew me away. Wow. Yeah. You remember the names? Yeah. You remember the names? Yeah. Nick and Sam's and – oh, I'm blanking on the other one I went to.
Starting point is 00:17:34 That was unbelievable. I got to check that out. I'm going there next month. Yeah. Nick and Sam's. I'll find out. I'll give you a list of them. I went to three that were just – this is now, I guess, two and a half years ago. Wow.
Starting point is 00:17:43 Yeah. That is exciting. Okay. Yeah. So Cali, New York, two and a half years ago. Wow. Yeah. That is exciting. Okay. So Cali, New York, and Dallas are your favorite kind of cities for food? Yeah. Yeah, I'd say, well, here's what I'm going to give. The ultimate city for food is right here in Las Vegas. I agree.
Starting point is 00:17:58 Because Las Vegas has everything. Are you interested in coming on the Digital Social Hour podcast as a guest? Well, click the application link below in the description of this video. We are always looking for cool stories, cool entrepreneurs to talk to you about business and life. Click the application link below, and here's the episode, guys. And it just keeps getting better and better and better. I always say we. Las Vegas handpicks the best of every market and brings it here.
Starting point is 00:18:27 So like some of the best Italian restaurants are here. Some of the best steakhouses are here. The best pizza. So overall, I would say like Las Vegas is one of the best food cities. I agree. Even just getting in the Durango, there must have been hundreds of people that applied, right? They probably just picked the best of the best. I think they hand-picked people.
Starting point is 00:18:47 I don't know if it was like an apply type of thing. I think they like – They approach you. Yeah, there's a guy there named Tal Cooperman. I know Tal. Who has his hands in the food there for sure. Got it. That guy, I was just on a food tour with him in L.A. where he's looking for like the best things.
Starting point is 00:19:04 That is a fun job, man. Sign me up for that. I don't know how often you eat here. Do you eat in Vegas a lot? I've been eating in here a lot, yeah. Okay. So when it comes to favorite resort to eat at, do you have a favorite? Hands down, Durango.
Starting point is 00:19:18 Really? Oh, yeah. I mean, the way that they've picked the food, Nico's Steakhouse, unbelievable. Miho's Mexican was like awesome. And I'm eating here the first like months that these places open, so they're only going to get better. Right. Then you got Ipono, the Hawaiian food, street food. And then the best custard I've ever tried, ice cream maybe in my life, Nielsen's.
Starting point is 00:19:43 Yeah, that was fire. There's one by my house. There's a few of them in Vegas. That stuff is good. And then I haven't been to Fountain Blue yet. I hear their food's pretty. Komodo was good. That's the only spot I've eaten out there.
Starting point is 00:19:56 Yeah. Durango is a newer one. That's probably why it's not on people's radar yet, but that's interesting. Yeah. But I mean, I had Peter Luger's at Caesars. How was it in Vegas compared to New York? So a lot of people shit on it. Really?
Starting point is 00:20:10 Yeah, and I can't say that. I thought it was amazing. Okay. It was just as good as New York when I had it. That's good to know. Try it out. Absolutely. Yeah, I've heard some bad things.
Starting point is 00:20:22 Yeah. You know, people like to shit on good stuff because they get more clicks or they get more, like, attention, like, on social. You know, it's like, you know, we get it a lot with Print Street. You wait in line for 30 minutes and, like, it's a long time to wait for food. And if it's not the best pizza you've ever had then all of a sudden it's the worst but it's not never the worst like yeah i've had bad pizza go to 7-eleven you'll try the worst pizza same with burgers like go have a burger at like arco and you'll you'll have a bad burger and i feel yeah for real and i feel like vegas has some of the most strict reviewers honestly
Starting point is 00:21:01 yeah and when i see reviews and because there's some really bad reviews here and they talk about the price, I feel like those aren't as authentic because you know what you signed up for when you're going. The price is obviously going to be higher when you're eating on the strip. So I think when people factor that into the review too much, I don't really read those.
Starting point is 00:21:19 Yeah, well, that's not fair because they don't know what, like, generally as a restaurateur, you want value. You want to give your customers value. And sometimes restaurateurs sign bad rent deals. Yeah. And on the strip – I mean the strip for the most part, it's the casinos that are running those places. But yeah, listen, the rent is high.
Starting point is 00:21:48 So it has to go into the food the food cost but it's not cool when restaurants just jack it up because they know that they can like we have places in malibu and the one thing i said i'm not jacking the prices up because we're in malibu wow i probably should have because it's high rent and there's things but i was like no like we need to be a value proposition to the customers and you know and that and so i kept the prices the same as they are in la wow where everybody else raises their prices when they get to malibu but the locals actually made comments on that they said oh we noticed that you didn't we noticed like they actually went and looked at my menus at other oh, we noticed that you didn't, we noticed, like they actually went and looked at my menus at other places and they noticed that we didn't raise the price.
Starting point is 00:22:30 That's cool, man. Which is very cool because if we had, all of a sudden they're like, you know? Yeah, and I noticed you really value the local community wherever you open up your spots. That's what it's about. I mean, at the end of the day, yeah, I've got some hype brands,
Starting point is 00:22:46 but when you go into a community, you need to be a part of that community because the hype goes away. The hype is there if it can last. It lasts a week. If it lasts three months, at some point, you're not hype forever. You're not the new shiny thing forever so it's important to
Starting point is 00:23:07 really reach out to the communities and be a part of that community and serve that community so many restaurants fail and you're seeing success just eight years in the business do you think you're doing anything differently from other restaurant owners um i i guess i am but i i i think the like i said i took the the things i brought from hollywood the hollywood business content right so the content is the one thing like i i tell everybody it's like oh the lines are long but was the food good was the food good because that's the most important right you'll wait a lot. People waited in line to see Star Wars. They waited three hours in line to see Star Wars.
Starting point is 00:23:51 It was a good movie. You know what I mean? So if the product's good, people will wait. And that's the one thing is content is king. Right. So I tell other like young restauranteurs if they ask me like what's one thing? Have one thing on your item that is craveable and irresistible that people leave wanting more. And that spicy spring pizza for us was hands down for sure
Starting point is 00:24:14 the thing that made Prince Street what it was. And the burger at Irv's. So good. So I think that's the one thing. And then it's like leaning into social media, people are on their phones. So if you're thinking about marketing your business, I mean, if you're not marketing on your phone, where are you? But you know, these days you got to adopt. Yeah. Does the 80 20 rule apply in restaurants? Are there 20% of your dishes
Starting point is 00:24:43 driving 80% of the revenues? Absolutely. Wow. It it's crazy that's what i said is like have one dish it's like 70 of my sales is one pizza nice you know but you want to like but we like created this other pizza a couple years ago called the naughty pie with an influencer from Miami, the naughty fork. And she was like, I want, and we donated proceeds to the humane society for that. And she created this pizza with us and it was like, and now it's like one of our best selling pizzas. Nice. So it's, you know, um, but yeah, it definitely, people go to a restaurant for one thing and
Starting point is 00:25:23 every restaurant you can think of there's one thing on that menu that everybody like loves yeah i love that when i go out and eat i like to see simple menus honestly one two three pages max when it's too many pages it's overwhelming pages it should be one page that's what i mean it's one page people do not, you got to limit your options and lead with what you're awesome at. Because nobody, the cheesecake factory model, like that's too hard for operations. It's like 10 pages on the menu. Yeah. And like when you get hungry, you get hungry for burger.
Starting point is 00:25:59 You get hungry for Indian food. And you go to the spot where you know has great Indian food, right? Or the spot that has a great burger. If you go to, where are you going? If you're going to cheesecake factory, you can't be something for everybody, you know? Yeah. And the, yeah.
Starting point is 00:26:14 Imagine the supply chain on that with all the different food items. Must be a nightmare. It's insane. I mean, obviously that they're one of the most successful restaurants in America, but I think it was at a different time. Yeah. But so I can't like,
Starting point is 00:26:25 I wish I only wish I could be as successful as the cheesecake. Oh man. I love cheesecakes, but those ones are a little too sweet for me. Actually the cheesecake factory. Yeah. When I was younger, I used to go hard at those,
Starting point is 00:26:35 but we have an unbelievable that we do import from New Jersey. Oh yeah. Unbelievable cheesecake at Prince street. No way. I didn't even see those. Do you have to order it? No, it's right there.
Starting point is 00:26:44 It's at the, at the, right at the front. Really? Oh, I'm going to get that next time, dude. I love cheesecake, man. You probably don't even have to wait in line. You just go to the front and say, hey, I just want to order the cheesecake. I'm excited now.
Starting point is 00:26:58 Have you tried anything with food trucks or ghost kitchens? I see those kind of emerging. Yeah. So I guess this is breaking news. We're going to be opening up a ghost kitchen here in Las Vegas to, in order to serve the delivery market. Nice. Yeah. I forget exactly where it is, but it's rainbow. It's in like Summerland. So it'll be on Postmates and- It'll be on Postmates and Uber Eats. Nice. That is clutch, dude. Cause yeah, right now you can only order in person, right?
Starting point is 00:27:20 Yeah. It's, it's, we just don't have enough space or enough oven space to like, to do delivery out of the durango right now so now what percentage of revenues come from online ordering in person right now for you uh every store is different okay so like in in in high foot traffic areas it's less delivery but like in like you'll be, some places would be 50, 50. Damn. So that's a big chunk of change.
Starting point is 00:27:48 Because there's no, no, not a lot of foot traffic and people in LA that like things to come to them. Right. Because they're up in the hills. They don't want to drive there. Exactly. Wow. I didn't realize it was so high. 50%.
Starting point is 00:27:59 Yeah. I mean, that's like a couple stores, but you know. Yeah. How are you approaching these influencers? Because there's probably restaurant owners that will watch this and they have no idea how to go about social media marketing. So I think the – there's like – what I – and this is – I don't want to say my secret sauce, but like influencers aren't just foodies, like food influencers. I actually think that you don't want to get food influencers. You do, but not necessarily because they're just trying all foods all the time
Starting point is 00:28:34 and it's almost like they're doing every restaurant and they're, you know, and it's like the person who has a thousand followers who goes to your restaurant and then post about it is more important because that person probably has 50% of their followers live in that community where you are. And actually if they don't talk about food every day and they start talking about food, there's a reason why they're doing that. Wow. And their, and their engagement is higher. So the way I look at it is like, don't just go after food influencers to promote your stuff. Go after a ballerina that lives in your city, a
Starting point is 00:29:15 hockey player, a mechanic, or you know what I mean? Like everybody eats. Everybody has an opinion on food that's valid because everybody eats every day you know you know i'm saying so like why just go after food influencers they're important don't get me wrong i like i'll make sure i'll try to make sure that they all come and try the food because they do have the widest like voice but i think like if you're a smaller mom and pop shop focus on local focus on the people
Starting point is 00:29:48 that have an audience that actually live around your restaurant yeah i love that man it's yeah people overthink it but it's really the locals just hitting them up are you messaging them or they just posting you're reposting yeah we sometimes try and do like an event to really like show that we're there right um and and yeah it's not like i don't we don't ever pay anyone really oh yeah no no wow that's one thing i like i i'll draw the line on and is like we don't i i 100 believe in it like for like events and like uh if you have a product or if like that's just part of like that's a marketing spend you need to do but as like a mom and pop restaurant i will give you free food i don't say you have to post you don't have to do what you do whatever you want but you
Starting point is 00:30:38 know that's the exchange that people just generally know you know yeah? Yeah. But I truly think that if you have food that photographs well, people want to take photos of it. Right. If you give people a good service, people want to tell other people that they had that good experience. The same way if they have a bad experience, they also want to go out and tell you they had a bad experience. Right?
Starting point is 00:31:01 But yeah, no, like for my, like for when I do events like the Burger Showdown or things like that. Yeah. There gets times where you have to you pay influencers or people to like to do something because that's part of how they make money. But local my local restaurants, I won't go to like influencers and say, hey, come in like I'll pay you to post about it. Yeah. So that makes sense. Yeah. Yeah. You've hosted burger showdowns. You've done a wing showdown with celebrities. What's next for you in terms of fun marketing stuff? Um, yeah, so we, I've got a couple of cool things coming, coming up in the, uh, in the new year, but we're, we're doing, so I do this thing called tender fest, which is a chicken tender festival. And we've, it's been going on for the last four years now. We do it at the Wallace Annenberg Center for Performing Arts.
Starting point is 00:31:48 And what I do is I have celebrity chefs make chicken tenders. And then I bring in all the best chicken tender vendors in the city. So we have like Raising Cane's and Willie Mays and all like the best chicken tenders. But then I also have like Wolfgang Puck and Nancy Silverton and these people that make chicken tenders. And we have a competition called The Contender. And the celebrity chefs compete. So the last one we did, do you know the rapper Bun B? Yeah.
Starting point is 00:32:17 With Trill Burgers? Yeah, yeah, yeah. He won. Wow. And now from winning Tenderfest, he now has Trill Tenders. No way. A legit business. That's cool.
Starting point is 00:32:27 And do you know Chain Festival? Chain Festival. So you'll hear of it. BJ Novak's like marketing kind of like concept. They, Tim Hollingsworth won the first ever Chicken Tender Festival. And they have like at their chain events, they have his chicken tenders. Dude, that's cool to see you bring competitors together
Starting point is 00:32:49 because you can like hate on your competitors, but you're just being inclusive of everyone. Absolutely. I mean, I do Tender Fest because it's, you know, the first two years we were like, we didn't make money. And it was like a big loss, but it was so fun and people loved it.
Starting point is 00:33:05 So where we do the Tender Fest at the same place they do the Vanity Fair party for the Oscars. So you have these very high, low, you have this very expensive high-end venue with this kind of low-end food. And it just makes for like tons of celebrities go to it. It's like tons of influencers go to it. It's like tons of influencers go to it. Yeah. And like, so Heinz sponsored last year. Nice. Stella.
Starting point is 00:33:32 And next year or this year coming up, we're doing it in Pittsburgh and Chicago. Wow. I'll try to make it out, man. Yeah. That's cool. Yeah. It's really cool. People love chicken tenders.
Starting point is 00:33:41 Love me some Chick-fil-A, some chicken tenders, man. Yeah. That's a childhood staple right there. Yeah. So. Well, what's next for you? Where can people find you? And what's your social media and everything?
Starting point is 00:33:50 So on social media, I'm at Big Shot, B-I-G-S-H-O-T. And then we have at Prince Street Pizza and at Irv's Burgers at Tenderfest. Cool. Yeah. We'll link it all below. How many locations are you trying to scale to with the burgers and the pizza? I'm trying to, I truly think that Irv's burgers can fit in every,
Starting point is 00:34:14 it'd be the local neighborhood burger stand slash diner stand everywhere in America. Nice. So, you know, that I think I have high hopes for Prince street. I believe, you know, it's a little bit more of a premium product. And I feel like we could be in a lot of premium kind of cities, neighborhoods, you know, as well.
Starting point is 00:34:35 There's, my goal is to be the best that we can be. And, you know, it's not about opening a thousand restaurants. It's about having quality. Like I said, I'd like to be more like in and out than Burger King. Yeah, they've been selective. They're not on the East Coast yet, right? No. And they don't want to be.
Starting point is 00:34:53 Yeah, they're slowly. Now they're going, but they're going to be opening up in Tennessee in the next couple years, 2025. The way they do it is that they make sure that they like they open up six in an area at a time sorry and so it's like they they have like a commissary kitchen and the way they expand i mean they're so smart they they have the hamburger university where everybody goes to train wow i didn't know that yeah that's interesting it's intense yeah that's why they're so good yeah thanks for coming on man that was a super fun episode awesome thanks for having me. Yeah.
Starting point is 00:35:25 Thanks for watching guys. And I'll see you tomorrow. America. We are endowed by our creator with certain unalienable rights, life, liberty, and the pursuit of happiness at grand Canyon university. We believe in equal opportunity and the American dream starts with purpose.
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