Earl Stewart on Cars - 06.14.2025 - Your Calls, Texts, and Mystery Shop of Arrigo CDJR of Margate, FL.

Episode Date: June 14, 2025

Earl and his team answer various caller questions and responds to incoming text messages. Earl’s female mystery shopper, Agent Lightning travels to south Florida to visits a local CDJR dealer to see if they will honor their online price for a new 2025 RAM 1500 Crew Cab pickup advertised on their website. Earl Stewart is the owner of Earl Stewart Toyota in North Palm Beach, Florida, one of the largest Toyota dealerships in the southeastern U.S. He is also a consumer advocate who shares his knowledge spanning 50+ years about the car industry through a weekly newspaper column and radio show. Each week Earl provides his audience with valuable tips that prevent them from "getting ripped off by a car dealer". Earl has been featured in The Wall Street Journal, The New York Times, U.S. News and World Report, Business Week, and other major publications. He has also made numerous appearances on CNN, Fox News, CBS, and other news networks. He is frequently called upon by local and national media to comment on major trends and newsworthy events occurring in today’s rapidly changing auto industry. You can learn more by going to Earl's videos on www.youtube.com/earloncars, subscribing to his Facebook page at www.facebook.com/earloncars, and reading his blog posts at www.earloncars.com. To purchase Earl’s book, “Confessions of a Recovering Car Dealer”, go to www.earlsbook.com. This will forward to Earl’s Amazon page to complete your purchase. All proceeds from the book go to Big Dog Ranch Rescue. For more information or to adopt the dog you have seen today or any of their other dogs, please visit their website at www.bdrr.org. “Disclosure: Earl Stewart is a Toyota dealer and directly and indirectly competes with the subjects of the Mystery Shopping Reports. He honestly and accurately reports the experiences of the shoppers and does not influence their findings. As a matter of fact, based on the results of the many Mystery Shopping Reports he has conducted, there are more dealers on the Recommended Dealer List than on the Not Recommended List he maintains on www.GoodDealerBadDealerList.com”

Hello, I'm Earl Stewart. I welcome you to Earl Stewart on Cars, a live talk show all about how to buy, lease, maintain, or repair your car without being ripped off by a car dealer. With me in the studio is Nancy Stewart, my wife, co-host, and a strong consumer advocate, especially for our female listeners. We also have Rick Carney, an expert on how to keep your car running right. I dare you to ask a question that Rick can't answer about the mechanics or electronics of your car. Also with us is my son, Stu Stewart, our link to cyberspace through Facebook, YouTube, text messaging, and our encrypted anonymous feedback service. Stu is also the Spymaster Director of our mystery shopping report. He dispatches our secret shopper weekly to an unsuspecting car dealership. And now, on with the show.

Good morning, everybody. Well, we're back. And I never know exactly how to start the show because we've got hopefully a bunch of new listeners and I got to let them know what this is all about because we are kind of unique. We got a huge number of regular followers, been following us for years, Earl's Store and Cars. And, you know, they know that this is a show about how not to be ripped off by your car dealer. And they know that it's also about how to take care of yourself when you're getting a car maintained or repaired. and car dealers have a terrible reputation they had for over 100 years.

So we've got two people, two groups that hopefully are listening. And whichever group you're a member of, you've got to know that, how do I say this without sounding dramatic? In the world is in turmoil. And I have to keep reminding myself that automobiles are only, a part of the problem, manufacturing, retailing, and a lot of other things. I mean, World War is another issue.

We've got a thing going on now with Iran and Israel and the United States and involvement of everybody in the world in these types of things. So I like to put things in their perspective. You buy cars and you lease cars, you maintain and repair cars. mainly you maintain and repair cars. So if you're just tuning in now, our regulars,

excuse me while I get repetitive, our regular listeners know that we have a man named Rick Kearney who is a certified diagnostic master technician. And a lot of you new folks out there have got something wrong with the vehicle you drive. It might be a minor thing that you're going to ignore anyway or you're thinking about ignoring. be something you don't want to ignore or can't ignore and no matter what it is in

the back of your mind you're wondering gosh I wonder how much this is going to cause me to get fixed so Rick Kearney is available to you free so all advertising loves that word free but we don't have any fine print no fine print at all Rick's advice is free all you have to do is dial your phone [phone]

9960 Now Rick also monitors our YouTube channel And a lot of your folks are streaming us So YouTube.com 4 slash Earl on cars YouTube.com 4 slash Earl on Cars

You might be a squeak, a rattle, or Earl on Cars. We can rattle or a roll. I hope it's not a roll, that's pretty serious. But if you have a noise, you can't understand, but it makes you a little nervous, and maybe it's an odor. Well, I tell you, a good diagnostic technician has got to have a good nose.

You'd be surprised, you use all of your senses when you're diagnosing a vehicle's problem. Very complex, and so much it's a combination that you might be a rattle compared with a special or a noise different than a rattle. Anyway, you don't wanna drive into a repair shop, be it dealer or independent, and walk out with a bill that you shouldn't have to pay.

I mean, today if you get out of a car repair shop for less than 500 bucks, you celebrate. Sometimes it's $5,000, you don't want that. But how about zero bucks? And she calls it 877-960-9960, Rick Kearney, certified diagnostic master technician. Rick has worked for me for more than a quarter of a century, and I'm not just saying this because he's here to flatter him.

I say this because it's true. I've never seen a guy that had more knowledge on cars, and even more so who has kept up with the technology. I mean, a lot of these mechanics that you hear about, and they're good mechanics. You know, they don't call them mechanics anymore. I mean, they do lovingly, but they're really computer technicians.

Software is what it's all about. So the people like Rick are rare because they keep up with it. So Rick can take care of an old car with a clutch, or, you know, coils and all that kind of stuff. that kind of stuff carburetors but he can also fix one that's electrical all electrical and some that are hybrid so he stayed up on the technology and that's that's why we love him so much because he's knowledgeable right across the board so as i say youtube.com forward slash earlun cars youtube.com for slash relon cars or

877 960.9916. Now my co-host Nancy Stewart, she's got a laptop computer in front of her, so when you call 877-960-9960, she will see it immediately. And she will put your call through. The reason I say this is that if you're regular, you know what I'm talking about. If you're a new listener, you don't. We're on for two hours from 8 a.m. to 6. AM Eastern Standard Time every Saturday, 8 a.m. to 10 a.m. Eastern Standard time. And the time goes by so fast because we get a lot of calls. We get a lot of texts. I'll tell you about the text number. We get YouTube. We get Facebook streamers that also contact us by posting. And so if we didn't, be careful, we get to talking. And the phone call. would be ignored and we've only got five lines so if time is valuable to you I know that so if you do call 877 960 960 whether you want to talk to Rick or me or Nancy Stewart or my son Stu who will be here probably around 9 o'clock we will be

available to you when you call because callers are special now I'm not telling you to call a lot of people are nervous about calling and being on live radio or live Facebook or live YouTube thousands and thousands of people all over the world are watching you or listening to you it took us a long time to get over that stage fright I mean if I let myself think about it I'd probably choke up right now but I kind of gotten used to it so if you're nervous about that kind of exposure we have a text number and that text number is 772 4976530 that's 772 4976530 and we don't get your text immediately but we get to your

text while we're still here in other words before 10 a.m. Eastern standard time we gather them so text us if you're you're a little states right then or you just don't have the time or you know you don't want to get on the phone with us, whatever it is. You text us at 722-497-6530. And then we have our super line, I say super line, because nobody that I know does this, except the police for anonymous tips. So we have an anonymous tip line,

but we call it our anonymous feedback line. Nobody knows who you are, I don't know. nobody knows we can't find you we can't track you down if we don't like what you said so we encourage total candor and that link that you click on to give us that message is your anonymous feedback.com y-o-o-you-r-a-n-n-o-n-y-m-o-us-an-y-o-o-us-an-o-o-us feedback like it sounds dot com and we will take those so I'm going to turn the microphone over now to Nancy Stewart the love of my life, my wife, my co-host,

and the co-founder of this show 20 years ago. I think it was actually 23. I don't remember what it is, but Nancy Stewart is here. She's an advocate for you women out there, and she has single-handedly built the female listenership, listenership, yeah, female listenership up to 50-50, and she has a very, very special offer.

If you haven't called the show before and you're female, She'll tell you about it right now. Thank you for that introduction. Boy, that was great. Thank you. I have some breaking news. Florida dealer, Earl Stewart, asked Jeff Bezos in the Washington Post. Have you seen it?

The ad that runs in the Washington Post. And he's asking to sell Toyotas on Amazon. Take a look at this. There it is. Ladies and gentlemen, there it is, the Washington Post. and the letter that appears in the Washington Post is this weekend yeah exciting breaking news you want a copy of it there you go and here take a look at the letter take a look at the whole page like I said it is exciting breaking news

That's my personal cell phone number on it, and I'll talk about that later. As always. Yes, indeed. Okay, we are going to, I'll fill you in on a few things. We've got a whole lot to get to. We've got a lot of calls backed up. We are going to get to the Mystery Shopping Report. We are going to talk about some diagnostic scanners.

There's just so much to get to, but what's most important is our callers and our viewers, everybody, because you make the show. And the telephone number is 877-9-60-99-60. Also, ladies, for the first two new lady callers, in tradition, you will receive $50 if you are a first-time female caller. So take advantage of that, the first two callers. Okay, we are going to open the show with a first-time female caller. female caller, and that's Claudine.

Good morning, Claudine. Welcome. Hi, Claudine. Are you out there? I am. How are you? Welcome. Wonderful. Claudein, as a first-time caller, you won yourself $50 this morning, and when we're finished talking, please stay on the line and speak to Jeremy in our control room,

and he will pass that contact information along to me, and I'll send me. you that check. Lovely. Thank you. You're welcome. My question is for Rick. Okay. I have a hybrid Rav4 and planning to take, my partner and I plan to take a long road

trip and we're wondering if we pull off into a rest stop and relax for a couple of hours with the air conditioning on if that will have a negative impact on the car. No. Just like any other car, you know, the only. drawback is the engine will run at times and it will use some gasoline but it won't hurt anything at all to sit with the windows up and enjoy that AC keep it nice and cold take a little break from the road yeah i trust me i do understand that one uh but yeah it won't have any harmful effect whatsoever um it will if you can any other electrical that you might have turned on like

If you have your headlights on on auto, turn those off, you know, just for the time while you're sitting. So anything electrical that you can turn off for, you know, for ease of sake, go ahead and do that. But otherwise, you're going to be just fine. So it doesn't matter how long we just chill out on the side of the road, I mean, on the rest of off? Nope. Won't hurt it at all. Excellent. Thanks so much.

Yeah, just keep it in ready mode, you know, so that. Basically, just like in park, but in ready, that way it'll keep the AC blowing nice and cold for you and keep you nice and comfortable. Thank you. My pleasure. Claudine, I want to take a moment and give you a personal thank you for calling the show. We are going for a 50-50 percent audience, and that's the way it should be. And please spread the word that we're doing that here. Earl on cars. The platform

has to be built, as I said, to 50%. So thank you for calling. And thank you because I've learned an awful lot. I've been watching you for about last year and it's amazing. Thank you. Oh, you're quite welcome. Thank you for listening.

Have a wonderful weekend. Okay, we're going to go to Jolene. She, too, is a first time caller. Wow, two in a row. Good morning. Good morning, Jolene.

Good morning. Welcome. You have just won yourself $50 for being the second female, new female caller. If you stay on the line, you can give Jeremy your information, contact information, and he'll pass that to me, and I'll send you out that check. Thank you. You're welcome. What can we do for you today? Well, first I want to say that I have been very pleased.

with Earl Stewart for almost 40 years. We've been buying cars from you, so this has gone back away. I remember the first time we were at a competitor dealership, and we had a car that we were purchasing and going through the paperwork and all that, and it got to the point where the price was not the price we had agreed upon. They were adding all of these fees, and now this card that we thought was in our budget was not. after many hours of sitting with this poor salesman I said we can't we can't go through with it all these hidden fees and I told my husband that was it and they couldn't believe it you're not buying this car and I said no we can't do it and the poor guy said I spent hours with you and now my wife's waiting for me for dinner and I haven't been home for dinner and I said well I told my husband there's a toilet

We owned a dealership down the road, and we should try it out. And so we did, and we bought her first Prius, right when Prius just came out. And we bought several cents. That's a long time ago, yeah. That's a long time ago. We love the car. Now we drive a Toyota, Sienna, the minivan. And I never thought we'd buy a minivan again because, you know, the kids are all grown and everything,

and now the grandkids are here. So we have the hybrid. And it was the best car we ever bought because it serves all purposes. What a great story. And my husband still like to go to Home Depot when you can. But I just can't thank you enough. But now that we're in our golden years, and one thing that you used to do that you don't do anymore

that I wanted to ask the question for is you used to honor competitor's coupons for oil changes and that you don't do anymore and now that you know we're projected I mean the centarians are the fastest growing age group we're projected to live a hundred years or more yeah that's a great that's a great question and I've I think we made a mistake when we give that we're going to go back and we're going to begin honoring coupons and And the reason we stopped is that the competitors have fine print on the coupons. And you don't see it, and it's hard for us to see it when we see the coupons. One of the things that all the other dealers do that we don't do is they charge you a junk fee.

You mentioned when you tried to buy that first Toyota Prius many years ago, They had all these hidden fees, junk fees, we call them now. And the service departments also have hidden fees. So when you have your car service at another dealership, almost without exception, I don't know of another dealership that doesn't do this, they charge you a junk fee on your service invoice. So for you listening now and all others listening, if you go into a dealership

and for a service look at what they charge you for it might be a tune-up it might be a tire rotation you know alignment whatever that's okay I mean you you should get a fair price be sure you're getting a fair price

but if the bottom of the invoice will be another number it could be $10 it could be $100 it could be $200 and depending on the dealership but they charge an extra junker fee on service invoices so the people were coming into our dealership with these coupons and it would say instead of you know $50 for the oil change we'll do the oil change for

half price $25 or something like that they didn't see the fine print that they don't really do the the oil change for $25 they do it for $45 or $55 because they hadn't Junctree on the service invoice. So we've been, I'm wrestling basically with a way that we can make that clearer to our customers. We'd be glad to meet the coupon price, but we don't want to pay, you know, for the deception that the dealer is pulling over on the customer that thinks they're getting a better deal than I can. but you reminded me and I actually had a complaint on that last week and I talked to my service manager and you just reminded me so I will pursue that diligently and coming up with a way we can we can solve that problem maybe one way would be to mystery shop the other competitors in our neighborhood of Toyota

and look at their hidden service fees and that way we would know if you came in in from Palm Beach Toyota 441 Toyota, we would have a copy of their hidden fee to expose fully the coupon you had. But, Julie, thank you so much for reminding me about that, and I promise you, we will change so that we will be accepting coupons. Of course, we'll have to give the full understanding and disclosure to the customer. Right, and then make it easier to read for us, senior citizens that are. Just trying to watch your budget more carefully and, you know, maybe even on our, you know, if you are a senior citizen or something, you know, something in that regard, it's just, just you have to watch it a little bit more when you get older in that older age group because, you know, we happen to live in the market with a lot of senior citizens.

And I would say probably about half our business because of this location we are in South Florida, our senior citizens. So that's a big market that we need to take special care of. And you've helped me very much in doing something to improve my dealership. I thank you for the call. Chalene, thank you so much. We truly appreciate your call this morning. And what a great call it was. And please spread the word that the platform here at Erlon Cars.

We intend to build a 50-50 audience. 50% women, 50% men, and that's the way it should be. And women are in the news as a power in the auto industry, especially a financial power. And for the dealer to ignore us would be a financial disaster. So, Jolene, spread the word, and I thank you. Oh, I am, and I have. And many people have bought cars from you by spraying the word from your great sense. that I've experienced over the years.

Thank you for that, Jalene. Have a great weekend. You're welcome. Thank you. Bye-bye. We're going to go to Mel, who's calling us from Boca. Good morning, Mel. Hello, Mel.

How you doing? Yeah, hello. Yeah, good morning to everybody. I wanted to thank you again for this service every week you do for us, and it's great. So we, I had called up, I guess, about a month ago, and I spoke with Rick about an issue that I had that he told me to do that, that it worked out, and I wanted to thank him for that. It was a Camry 2010 that I had an engine checklight,

and I did replace the oxygen sensor, and that's what it was. So that's what he exactly said to do, and we did it. Excellent. I'm glad it worked out for you. You wanted to thank Rick. You're very welcome. Yeah, thank you, Rick. I had another issue I wanted to ask.

In this particular car, I have a 2010 Camry that was very rarely used. It was mostly in the garage, and now we're starting to use it more. And we notice that when you take it out, when it hits the sun, the dashboard gets very sticky. It's almost like it's melting away. Uh, yeah. That, that, that, that, issue showed up probably I want to say about six or seven years ago where especially here in South Florida I think it was longer ago than that yeah yeah but it what

happened was our Florida Sun and this actually was occurring in some of the other states as well but here predominantly especially because of the humidity we have basically the material that Toyota was using to make the dashes would start to melt and it would get all sticky and it would get shiny and as people were trying to drive it would literally reflect so much sunlight back because it was so shiny that it would almost blind you and Earl as a matter of fact was one of the he was the frontrunner he got Toyota involved big time really started pushing on corporate Toyota and they finally actually issued a what's known as a

not really a safety recall but a extended warranty I believe at this time that that has expired though now but yeah they put this extended warranty out

and we were literally replacing dashboards in cars right and left I mean we were doing probably eight or ten a day at our shop for quite a long while now I'm pretty certain that has expired and unfortunately those

dashes are extremely expensive so my quick recommendation I would go on Amazon or one of the other sites Let me jump in there just for a second Mel are you the original owner of that car did you buy it new?

Well what happened was my mother bought it new and then she and then my wife and I were taking care of them for three years and she and so She wanted me, she put it in my name with her name too, while she was a lot. So, you know, it's kind of like, you know, it's my car now because, you know, we took care of him for three years and so she wanted to give us something.

So basically, yeah, it's my car right now, but it was very rarely used. And I think it might technically qualify for, the reason I ask, there's a real long shot. But before I give you the long shot, if you want to. get that repaired now you could have it done it in our dealership at our cost in other words whatever whatever we pay for the dash and whatever we have to pay the technician to put the dash in which would still be a lot of money and it probably would not be worth your investment in that 2010 but it would be at our dead cost the way we got that their attention and rick said i brought it to the attention to Toyota Actually, I brought the attention of the local television station

because one of our customers said, you know, this is dangerous for me to drive, because when the dash melted, the sun reflects off the melted dashboard into my eyes. So I had a little light bulb pop over my head, like in the cartoons. I said, ah, a safety problem. Because one thing that gets the attention

of a manufacturer is a safety problem, because the safety problem translates into a lawsuit. So as soon as I called Toyota about a safety problem, it got their attention. Long story short, they recalled the dashes. They extended the warranty on the dashes. And what's more important, they replace the dash with one that won't melt.

And they come to find out that a Honda and a number of other cars were using the same dash supplier. And it created a worldwide change in the dashes. So it's a famous moment in this point, that I'll never forget. But you might give it up, you might give it a try. It's a real long shot by using the word safety problem. And we'll be glad to run it through.

Toyota, chances are 95% that they'll say no. But if you never ask, you never know, and sometimes I get surprised with the things that Toyota does. both ways they'll surprise me with things they don't do that i think they should and then they'll come around and surprise me with things that they do do that they i didn't think they would it depends on the the person you're talking to a lot of a lot of this is humanity uh a caring person up in the top ranks of toyota or honda or any other dealership will give you a better break than a guy

that's punching the clock and just i don't care so give it a try and i understand exactly what why you're concerned. Right. Well, make a long story short, I did call Toyota about it. And basically, you know, because I asked them, you know, what I can do. And they told me it was an enhanced recall. And like Rick said, it had expired. So I googled it and I found out that it is, you know, it's almost like a seatbelt.

You know, the safety of a seatbelt, you know, that would never expire if they had a recall on a seafel. Good point. Because it's considered safety. But this one also is safety because there's a lot of things that can happen. The glare, especially on nighttime. They're also very, you know, high sunlight and also the components

underneath it could melt and it could have a problem with the steering or lose control of the car. And I can kill myself and chill others and then there's a big lawsuit there. Excellent point. Definitely. Excellent point. You know, does you put it in Rine I mean, I just talked them over the phone, and that's what they said,

and they said that it's no longer, it's called it. It's not a real safety recall. That's all I did so far, but I don't know what else to do, you know, at this point. Putting something in writing is magical, and I'm being a little facetious, because when something's in writing, lawyers can see it, and judges can see it, and there's nothing that puts the fear. God into a manufacturer or retailer than a letter, a complete letter, especially maybe if you copied your attorney with it.

So as a last-ditch effort, you might consider putting that in writing. In fact, if you have a friend who's an attorney and he won't charge you to write a letter, that'd be another way, but you have a safety issue. And what really got my attention was what you just said to me is like a seatbelt. You're absolutely right. An airbag or a seatbelt doesn't have a limited warranty. And I think the reason being the National Highway Traffic Safety Association has something to do with that.

They haven't taken action on melting dashes yet. So it depends on how much time and effort you want to spend on this, but it'd be fun. I hope you do. because it'd be fun to track and see what happens. But write a letter, carbon copy your lawyer, get your lawyer to write a letter for you in a very low amount of money or none if he's a friend.

And let's see what happens. I'll call the show back. Yeah, okay. Well, I did call the National Highway Safety. Oh, good. Boy, you're way ahead of the game. Yeah, that's great. They put in a complaint.

They said that, yeah, we feel it is, but then there's nothing that they could do more. I'd have to go to the better business or I'd have to go to somebody else or I have to, I just have to continue to go and go because that's all they can do is put that in. If they get enough of those, then, of course, they could open up something. But that's going to, it may take years, you know, it may take years to do all this. That's what it does. They take years to do anything.

Absolutely. Sometimes it's a good thing. Like a domino effect. Mel, thank you so much. What a great call. And please stay in touch and let us know what direction. direction this goes in okay thank you so much you're welcome have a great weekend we're going to go to John in Palm City good morning John thank you for holding on good

morning have a question for Rick on gasoline engines but first I want to give a background in 1955 Earl and myself were in high school Chevrolet came out with a brand new Chevrolet V8 replaced the old Blue Flame 6 Pontiac replaced the 8th replaced the 8 and the 6th trade 8 were V8 Oldsmobile had a rocket 88 real fast and the greatest one was Chrysler they came out with a brand new hemispherical combustion engine in 1955 was the letter series but what I want to ask Rick in all the years that he's been a mechanic and working on gasoline engines in his opinion or engines that he ever worked on what does he think

the number one engine that was ever built in America? Oh, there's just so many that that all have their great points and their losing points. I mean, Ford had that 351 Cleveland.

Chrysler with their 440 magnums, the 383 Magnum, phenomenal engines. Chevy the 327 was just like Incredible and of course Let's not forget the old boat anchor The 350 that just

I mean come on the Chevy 350 just went everywhere And just kept going forever and ever and ever But I'm going to say My number one pick And I'm not going to say that this was an American engine Because it wasn't My number one choice is the Toyota 22 RE

that little four-cylinder engine wound up being used in so many vehicles and I don't mean just the Toyota pickups because so many people would yank those engines out of a crash

Toyota pickup and put it almost anywhere I have seen airboats running a 22 RE swamp buggies running a 22 a simple little four-cylinder engine that produces great torque has a just enough horsepower to get you down the road okay at the higher speeds but it was such a phenomenal engine that they simply wouldn't break until they hit like quarter million or half million miles some of them and it just of course when they did break some it was pretty phenomenal but they were great

engines, and I would have to say is probably the king, was the 22 RE. I would tend to agree with you because I've been playing Toyota since 1975, and I had that engine, and it was pull-proof. It was no problem whatsoever, so I think you

hit the nail on the head. Oh, now, Earl of course, he loves chat GPT, and he just brought up one here, and I I've got to kind of agree with this too. Chat says the most reliable and long-lasting

engine, they list the Toyota 2JZ GTE, which was at inline 6 twin turbo 3-liter engine that they put in the Toyota Supras right up until about 92 and then they modified it a little bit

for the last couple years of supr and no, I will still not allow ever in my presence for someone to actually make the claim that this new

abomination that Toyota has allowed them to put the name on that new BMW is not a supra. I'm sorry. That's my prejudice that ain't no supra. The original

Mark 4, just like the one they used in Fast and Furious, That's a Supra. This new abomination is not. Okay. All right. I thank you. I think I ring a bell.

Ninety-five, bringing up Earl Stewart and myself. The days of Fenton had his smitty mufflers, fox tail, fenders, birds. Those were days, my friend. There was a kid in Palm Beach High School. His first name was Buddy. He had a 55 stick ship with a four-barrel carburetor. with that engine and it outran everything including me you know I think at that time I forgot what the hot rod I laid my hands on but yeah we used to drag race back in those

days you probably didn't John you were probably a good kid but I was a bad kid so no I was mostly stock hey John to what you said those were the days my friend yes I thought they would never And what a great time it was back then, 1955, all good memories. Absolutely. Thank you, John. Okay, guys. Have a great.

Thank you. Have a great day. Stay tuned for that mystery shopping report. We are, I'll tell you, we are loaded this morning on the X screen. We are going to go to Mary, and she has called before. Good morning, Mary, and welcome back. I'll tell you, we are loaded. We are going to go to Mary.

Yeah. And she has called B4. Good morning, Mr. and Mrs. Stewart. Good morning. Good morning. I want to tell you that you have. Mary, could you turn your radio down, please? Just turn the volume down.

Thank you, Mary. Okay. Thanks. Hi. Hi. I just want to tell you you have an outstanding employee there by the name of John. John, last name, because with an end, I don't know if you could give last names here. Oh, absolutely.

Yeah, nickel. And he just did an outstanding job for us on Thursday, and he really saved the day. My husband and I, unfortunately, came out from a diner that we up north over in Jupiter we were at, and the battery was dead in our car. so my husband noticed that the clock had lost time so what happened was I called AAA and they came and they charged the battery and then we said we'll be heading over to your location so that we can get a new battery and sure enough the AAA person tech told us that the car should get there

and you know as long as you don't shut it off so we're driving all the way to your location and we get as far as the restaurant frigates and the car dies on U.S. 1. So then I called John at your location and told him our situation, and he was like, okay, I'll be there in a few minutes, and I'll help you out. And sure enough, he did that, and he helped us out tremendously. And I can't tell you how much he went beyond his job to give us the best customer service he could possibly get. So you have a very, very wonderful employee there. Mary, thank you.

You know, we're going to nominate, based on your testimony, we're going to nominate John Nichols for what we call our above and beyond the award. And we're going to put his name every month we find an employee that does something above and beyond the call of duty. and we give him a plaque and a check for $500. So you may win $500 for John. That would be a nice way to pay him back for taking good care of you. Yeah, definitely. We would really, really like him to be recognized because that was just making a terrible situation,

just wonderful and correcting it. We went into your dealership, and we got the battery, and we were on our way. What about? Was that Riggins' Crab House you drove past? Excuse me? What did you say? Riggins' Crabb House.

Was that the name of the restaurant? You referred to it earlier when you were driving. Friggins. We were like right across going south, and Friggins was across the street. Riggins is so great. Oh, okay. I got you.

Right on U.S. one. Yeah, Westman. Yeah. And the car just died. What a great ending, Mary. Tell John you call. That'll make his day. Yeah.

Thank you for recognizing, John. We all need recognition. That's a great story, Mary. Yeah. Can I ask you a question? Certainly. Is it possible? I know Mr. Stewart was speaking about the coupons, that the oil change.

Yes. Is it possible if I have one of those coupons today, would I be able to use it as a dealership today to get an oil change on my car? Sure. You just told him that you spoke to me. personally. Okay. And I'll approve it. Okay. Thank you, Mr. Stewart. You're very welcome. You're welcome, Mary. Thank you so much for tuning in. Oh, it's a wonderful, wonderful program. Thank you. Thank you. Thank you. Okay. Excuse me. We are going to go to Deck. Deck is calling us from Boca. Good morning, Dick. Good morning, Nancy Earl, or I should say, Mr. or Mrs. Stewart. Call me, Earl. My real name is Speedo, but you can call me.

Call me Nancy. And soon to have Stu also. Yeah, he'd be here shortly. We bought our Corolla hybrid from you, and it's nothing but amazing. We love it. Well, thank you. We get 40 miles to the gallon. We're supposed to bring the car back at 18,000 miles.

miles, which is supposed to be in August, but we will hit 18,000 miles at the end of June. Should I reschedule that oil change? You should, and Rick knows the answer, too, but you should, but we won't hold you to it. The owner's manual says mileage or time, whichever should first occur, and technically you should bring it in at 18,000. but we're not going to hold you to the letter of the law and just stick close within a few thousand miles within a few months. As long as you have all the recommended maintenance done

at a reasonably close to the time, then no one's going to, you're not going to get in trouble and the car's not going to have a problem. Okay. Thank you. We will bring it in soon. We will follow that 18,000. Sounds good. I would call ahead. Thank you.

That's a good idea. Can I please? I have a question. I wouldn't go out without asking Rick something. But I have two questions, Rick, please. Sure. I have a 2007 Lexus RX-350. And when I went to change the oil, I took the bolt off, and there was a metal washer on the built in on the boat.

But I didn't see any other washer unless it fell into the oil. Do I need a copper crush washer on that also? I would always recommend a crush washer, like you say, on that drain plug. Okay. Normally, the Toyota version is like a metal washer with a paper coating on both sides of it, and a lot of outside companies will use a copper crush washer, but yes, because that actually helps to prevent you from over-torking the bolt, when you're putting it back in the drain plug and it helps to prevent leaks there so yeah i would

i always recommend a new washer on that at every oil change uh okay if you're doing them yourself don't buy them from the dealership because they charge you like a dollar and a half and for like five dollars you can get a bag of like 50 of them on amazon oh thank you yeah it's a you can you can get them aftermarket at a much lower cost and the one thing I would definitely recommend though is go to Harbor Freight or even on Amazon and buy an inexpensive if you're doing your own oil change just buy an inexpensive torque wrench and set it for the proper torque for that drain plug we actually we saw a streak for quite a while a lot of our younger guys would put a

drain plug in and they'd really kind of crank it down And unfortunately, what fails is not the drain plug itself, is the threads in the oil pan. And then you're looking at like $200 for a new oil pan, plus you have to have the special sealer gasket material that seals it to the engine and all the labor to replace it. And it's a messy thing to do. And it's a needless expense. But if you use a good torque wrench, just a simple torque wrench and properly torque it every time, you'll never have that issue 187,000 miles on my pickup oil gets changed every 5,000 miles and I have used a torque wrench on it every single time okay that's great thank you for

that info and I just got one other fast question this is a 2007 Lexus it's got 110,000 miles on it oh it's a baby but I noticed recently when I drive it's something it's sounds like a truck when I'm driving, but not when I'm idling. You know, when the car's idling, it sounds fine. But when I drive down the street, I feel like I'm driving a truck. I'm guessing or thinking it could be the bearings. That is certainly possible. If you're hearing it, it sounds like it's coming from one particular corner of the car

or from, you know, if you can detect it from the front and back, one of the tricks that I use to help diagnose a wheelbearing to figure out the location is I always get a second person to ride with me and have them sit in the back seat so they got a better idea to determine what corner it's coming from find an empty road get up to about 35 miles an hour and then basically you're going to play stunt driver you turn the wheel left and right and make the car rock back and forth at those speeds and once you're going to play stunt driver you turn the wheel left and right and make the car rock back and forth at those speeds and once you're that does is be sure there's not a cop behind right always make sure it's an empty road no cops behind you anything like that but as as the weight of the car changes from side to side the sound will change and say when you turn the wheel to the left the car's weight is going to move over to the left and you'll actually hear the noise get louder or quieter depending on which side it's on so if it's on let's say it's the left front as you work that wheel to the the left and the weight of the car moves to the left you'll feel that noise get louder and then when

you go back to the right it'll get quieter and that can help narrow down whether it's you know front and rear and left and right and help you determine if that's a wheel bearing now if the noise doesn't change but stays the same then it's not a wheel bearing more likely you might be looking at an axle issue or possibly an exhaust leak a little bit of exhaust leak starting to show up. Okay. That's brilliant. That's, that's, that's, that's, that answer is what I call going above and beyond. Ah, that's just what I do. Thank you, Dick. Thank you, thank you again. Our pleasure. You're welcome. Great call. We're going to go to the roadrunner. That's roadrunner, he's a regular caller and good morning. Oh, good morning. Gee, I had to have a cup of coffee for this

long way. I'm telling you. I'm talking about. Okay. Like, Earl, I had a light bulb come over my head and this is something just to think about maybe for October

or November. We all know the listeners' voices, but we never see our faces. How about having something at your showroom up there on a Saturday? You know, coffee and donuts or maybe a barbecue?

We could get a 50-50 going for the big dog ranch we could give out prizes for free car wash free oil change you could have a car sale new and use car sale right with special prices well what what we do do steve is is if we have a uh it's work well for us uh we put our lowest price on all of our cars all the time and uh You know, I respect sales and I buy things myself that are on sale, but there are some stores, and we're one of them, I mean, very few car dealerships, but we don't have sales. Now, Toyota has sales, and they pass the parts reduction along to their dealers, and, of course, we participate,

but we figure out what a fair profit margin is for us, and we mark the car up. by that and whether roadrunner steve buys the car or the premier of france or the president of the united states whoever walks into our dealership pays the same price for the car even my brother-in-law would pay the same price uh it people feel like they're getting the best price all the times it doesn't work for everybody because i know people that will only buy something on sale And that's the reason the other car dealers have a sale every week. Okay, well, skip the car sales. Well, how about meeting the people instead of their voices?

Well, that's a good idea, too. My son was triding me the other day, one of my sons, about not being in the dealership, and I've been out of the dealership. I've had an illness that I've, yeah, I had prostate cancer, that metastasized and I successfully have had chemotherapy for it's been about a year now

and I haven't got the stamina to stand up for a long time I can make it from the car to my chair in the radio station but if I go to the dealership I find myself wobbling a little bit but I'm almost there

Nancy and I saw our oncologist yesterday I got a good clean Bill of Health, got a bunch of tests, and I have one more PSA thing coming back, and I will be back in the dealership soon, and when I am, I'll do what you said. I like the idea. I mean, we could ask Rick questions, you know, the 50-50s, go to Big Gold Branch, you know, and stuff like that. And I just don't know what we look like.

We have to ask. We might be able to, might be the woman. Well, you can stream us. But I like your idea. We'll have to see if we can do a remote. They call those remotes. And we'll see if they have a true oldies channel. We'll talk to the owner and we'll do one at the dealership.

And I, I know. Yeah, like what I can have to do right away. October, November, you know, planted down the road. I love it. I love it. We'll do it. Yeah, Steve. You got to take me for a ride in that roadrunner, bud.

No, I don't drive at that far. I'm sorry, I don't drive on Saturdays. Oh. Don't forget, Steve, you have to be prepared to give out some autographs. Listen, it's been a pleasure. My X-screen is lit up. Do you have any other? Of course, it is.

Oh, by the way, my favorite American car motor is the Slant 6-225. Can't beat it. Slant 6-2-25. Yeah. I had one. I drove it with no oil for five miles. still ran. Oh, man.

All right, everybody, on a good weekend. Thank you, Steve. Okay, we are going to go to Doug. Doug is a regular caller. Good morning, Doug. Welcome. Good morning. It's good to hear you guys.

And so Ellis says it should be 5049 because she's important, too. That's a kitty cat for our listeners. One of the most amazing casts of all time. She says hello and meow. I miss you guys. It's great to hear you. Yes, it certainly is. I had a situation. I went to a Chevron gas station. This was, I think, Wednesday or Thursday.

And there's a big line. Everyone's trying to get gas, and they had cheap gas, cheap prices. So I went and started a pump, and it took so long. It was like, I must have been there for 15 minutes, right? Possibly. And then when I drove off, the car did like a weird hesitation. And I go, what the heck? And so it seemed to me that maybe the gas was almost empty in the bottom of a pan, I guess,

has some maybe sediment maybe some water and so I called Chevron and they said well why don't you call your dealership bring it in and make sure there's no no damage or whatever and the next day the car was running fine so my question is should I still bring it in or is it basically okay My first thought, the first thing that I always go to with the possibility of contaminated fuel. And obviously because it only happened for a moment and you, you know, it's driving normal now, you don't have something in there like diesel or something that's contaminating all the fuel. Now, it is possible that you might have had a little bubble of water in there. and what will happen of course water and gas don't mix so the water will actually form like a

almost picture like an air bubble but it's it's sunk down at the bottom not at the top and this bubble of water will move around in the bottom of the tank so what happened you might have actually siphoned up all of it it might just be gone and you won't have a problem with it again what i would try doing and again this sounds similar to what i just spoke with the other caller about find an empty road or a big open parking lot and just basically drive the car like in circles or go straight ahead and just wobble it from side to side and what'll happen is if that little bubble of water is still in there if there's any there it'll usually move it around and can sometimes get it to move to the pickup and actually be siphoned up so then if there's

something there that will work it through and get rid of it for you So I would suggest try that, but if it runs normal for you, I wouldn't worry about it at that point. Just give it a good drive for a little while and see how it feels. Whatever was there might have just burned itself through and not giving you any problems. Yeah, you know, the car have, it's the GRC, the Toyota Corolla, and it's high compression engine, very, you know, very powerful to save the least. And so when I put the gas on it and it just kind of like sputtered out, it's like, what? So I did call the dealership, and they were nice and I said, yeah, bring it in. And then I called them the next day.

I said, hey, it seems fine. He said, then you're probably good. And, but I'll do that. I'll go on an empty road, but I can't go too fast. That car goes way too fast. So I'll go like 20 or 30 miles an hour in a circle for about an hour. I'm just kidding. Be sure you bring your license and registration just in case.

Yeah. Well, you guys have a great day. It's nice talking to you, and Ella says meow. Meow. Stay tuned. I've got a cat story I'm going to tell after you hang up. Make it fast. Okay.

Stay tuned. Thank you. Thank you. Thank you. Have a great weekend. We're going to go to Frank, who's been holding from Jupiter Farms, which is also a regular. caller amory

the morning good morning happy father's day of course to the fathers out there well thank you oh thank you I send you a picture I don't know if he came through

but I had our first ever cyber truck in my driveway yesterday and it's a black one and they say they know you Don Hanson does that ring a bell yeah it does I'm surprised at how many cyber trucks we see

around town and we read an automotive news this week's automotive news that it's been a kind of a failure sales wise but in south florida they seem to be doing pretty well yeah well it's the first time i saw one up close and um he he showed up you know you open the hood he did this where the 110 and the two 20 and and the little trunk in the front and i mean it was a and then um he had me pick him some leachies to take home and try for his wife he's going to come back to pick up 10 pounds later today or tomorrow but it was interesting of course as everyone that I ever mentioned your name too there's always positive and accolades i mean you got a very good reputation or old nancy yes it's interesting that it appears on the front page of the automotive

news and it seems that uh you know with all the hype uh electric pickups uh huge hype it uh pre-orders are really well they failed to win over the truck buyers uh that's a cyber truck and the F-150. Yeah, well, I have, we have one for, um, tone our trailer and stuff. And it's always fun to listen and reminisce and hear the stories about which engine. And I way, we had a 225 in one of our barracudas and, oh, I mean, different things, but it's, um,

F-1-thiff is a biggest selling vehicle in the world. Yeah. And I'm, I'm hoping, I met a couple people that are hoping are going to call your show. One gentleman had a VW Atlas. He actually was able to get replaced through the lemon roll And his story was outstanding Yeah, I asked him to call your show Because you would love the details

That'll work out And I keep talking whenever I'm Like at the car bars or something And I see the lady and I say, you want to make $50 next Saturday morning And they look at me like I'm a pervertist Phone call And I go Don't slap me, but anyway

So I'm waiting for some of the female calls Colorado to call you. Oh, thank you so much. Thank you, Frank. I had a leachy martini the other day. It was really good. Oh, hey, I made my girlfriend at the time, Amory, her very first leachie martini. After just one of my martini, she looked at me and said, you're looking pretty good now.

What was the martini, Stu? Leachie, the leachy fruit. A leachy? Yeah, I tell them. I'm bringing something by the station, but last week you kind of gave me a little infomercial that We're out here in Jupor Farms off the Cooper Farms Road. And I wanted to let you know, if someone comes and tells me because they heard it on your radio station, whatever they buy, and leachies, I will donate the entire thing to Big Dog Ranch. Oh, wow.

That's true. That's great, Frank. Okay, so now, now Whipa Wheel Trail, Jupor Farms, Frank Nash. That's right. And you're ready here. You all have a good weekend, guys. Thanks, Frank. Thanks, thank you.

Thanks, thank you, Frank. Other folks. Take care of us. Thanks. Bye, thanks. Thank you, Frank. Our number here is 877-960-9960, and you can also text us at 772-497-6-5-30. Please don't forget your anonymous feedback.com.

Don't forget that we have a mystery shopping report, and this mystery shopping report is from Arrigo. That's Arigo, C, D, J-R of Margate. We're talking. And Chrysler, Dodge, but really the Morgan Auto Group of Margate. Dodge and Jeep and Ram, so stay tuned for that at about 9.30. Okay, back to the recovering car dealer. The timing is good because Stu just walked in. And then we had Doug earlier on the line who has a cat name, blah, blah, blah, blah.

So I told him I want to tell a cat story. And now I have a substantiation because I warn you cat owners and lovers out there, it has a happy ending. Stu was a child. I was married to my first wife, and we had two or three cats, and I'm backing out of the driveway one day going to work, and all of a sudden I felt a thump.

That's what triggered my memory on this. And so I thought I, you know, it was a tire. I was going to... The Palm Beach Post. I didn't know what it was. And so I got out of the car, and I looked around, there was our black cat gravel lock I just run over it was Cucca yeah the Gravlock was the

replacement yeah Cucca and the black cat so I figured he's a goner long story short we took Cucca carried him and took him to the vet and Cucca lived he had a broken tibia yeah can you imagine a brick driveway driving over them in a large car and and having the cat survived it's a And that cat lived until I was like 20 years old. Yeah, a little limp. Yeah, he was there before I got there, right? And he looked at me finally from then on. He was not really, you know.

You got him like in 1964. Let me tell you something. That story, it turned out a whole lot better than The War of the Roses. Who could ever forget that scene? With Michael Douglas and Kathleen Turin, yeah. Whoa. Okay. Any other stories?

No, no. Oh, we're just, there are other stories. That's probably one of the few that you can say on the air. Okay, we are going to go back to the phones and we're going to talk to Andy from Fort Lauderdale. Good morning, Andy. Welcome. How you doing? I was the guy with the SL 55, that broken window in the back.

Okay. You remember me two weeks ago? Yep. I called you. I called you like six months ago when I bought the car from Alabama. And when they delivered it, I told you the light, the lights in the car didn't go on. And the radio wouldn't play. So it has two batteries.

So I bought a battery for the back, and it worked. And it worked real good. And then I went to the guy with the wind. window. Because the window, the roof wouldn't go down with a broken window. I didn't know that until after I bought the car. So when I went to the first place, in Carl Springs, they wanted $2,500. So I said, are you kidding me? For a window? So then I found a guy a couple of days ago, and he he fixed the window

and I told you the paddles from the car fell off in the first place for the 2,500 and they just I didn't want to bother with them so the guy the new guy

did the job for 1,300 and he fixed the paddle so I got lucky there and then I don't know if I explained to you when I went to to buy the car. The guy told me the roof didn't work. So he went down from 15,000. That's real cheap

for that car. And he went, it's in 07. And he went down to 10 grand. And I said, I'll give you nine. And we settled for 9,400 because the roof. So after all that, when they fixed everything, the roof worked so I said I got so lucky I couldn't believe you're like me and so I had a weak battery and I

the weak battery wouldn't let the the roof go up and down and the window so I got lucky from 2,500 to 13 and he fixed the paddle thing I couldn't believe this a nice guy auto bond

on the It's on Oakland Park and Dixie Highway. Andy, I know this sounds superstitious, but I really believe, and maybe this will come out later on with artificial intelligence, there are people like you in the world. I'm one of them. I am very lucky, and you obviously are very lucky. I told you a story in my life.

You wouldn't believe it. I actually, I got married, and they, 18, I'm not lying, my father retired, and I was 25, and I retired. I didn't have to work no more. Wow, there you are. Because at 8, no, I'm lucky because I was going to go to jail, and I got a job. And it was a job that made 200 a week in 70. It was with the daily news, and they controlled the prices.

And one of our dealers, we had 200 of them. in New York and I was in Brooklyn and we sued the daily news it took seven years you could look this up and we beat the news because they wouldn't let us charge a service charge I had 3,000 customers

so I was making 300 a week in 77 I was making 25 to 3,000 and it was a miracle and why I was right I was real lucky guy that way but bad luck was

I let my cousin run the business, and I came to Florida. I had the business for 17 years, but I lost it, and it was worth a lot of money. And then I went into the horse racing business. Oh, boy. This is another story. I got kicked out of the racetrack. Oh, no. And they thought I was cheating there.

I wasn't cheating. I was doing something a little not kosher. You and I might be related, right? We'll have to get a DNA. We'll get it. This is a real good story. They saw me out of the racetrack in 90, and I was, I begged them to let me in, and the manager of the racetrack called me up,

because I had 20 people go in and say how nice guy I am, and I help people. I lent money out to people. You know that. They all love me there. Yeah. So here's the good news. I couldn't get back, and the manager,

you told all the people that called, I didn't kick Andy out, the total revenue did, and that was alive. To get them off his back, they gave me that story. But here's the good thing. I bought apartment building on Las Solis, Hendrix, Isle.

The best neighborhood in four. I'm 10 family with six boats in the back. And I paid 600 grand. When the World Trade is sent down, they made the height from 33 feet to 60

so every builder wanted my land and I got a million and a half rich. Lucky Andy. Lucky Andy. I'm so, and I was a problem child and school was like a real sick kid.

You and I are related somewhere. Here's the reason I got rich. I was 18 and I got a 15-year-old pregnant and I married that. Oh God, I can't talk Bonnie didn't do that anymore. Then I borrowed money from her family, and I bought the house and the business.

You know, I was just very lucky, and with cars, I'm lucky. I told you, my first call, my father got me, it was 66 Bonneville, 421 H.O. Engine, 376 horsepower, tri-power. It was $3,800. I bought it in Long Island. We got to get out. Okay, I'll let you go. We got to.

But you and I got to have a drink sometime. I know. I'm really, I can't believe it because I was not. All my friends went to college, and I went to visit them in college. And I was, I took care of them. I was like, you know, a pharmacist. I understand. Hey, I'll let you go.

We're going to refer to you as Lucky Andy from Fort Lauderdale. I love you. Give us a call back. The recommendation ran out so I could tell you this. Okay. Absolutely. Oh, wow. Great stories.

Thanks very much. Thank you. I've got a bargain. I'm real happy. Thank you. Please call us again. Our number here is 877-960-9960. And you can text us at 772-497-3530.

And don't forget your anonymous feedback. We're going to go to Kevin, who has been holding from our... Lake Park. Welcome, Kevin. Thank you. How are you guys? We're great. A long-time listener. I've called you a couple of times. I've just got a quick question for you. I've noticed there's a couple of Mercedes EQS's for sale locally. They were formerly lemon-lawed.

so they've got a what is that called a blemish on the title or whatever yeah right they have to disclose that exactly yeah so I'm wondering if what would be are there a problem would there be problems with with buying those cars or well you have to be more careful obviously

I'll give you the same advice that we give anybody buying the use car take it to a qualified mechanic and have him go over it with a lemon law history you'll know what the complaint was that forced the manufacturer to repurchase it. But a lot of lemon long cars, in fact, probably most of them are fixed ultimately. And it could be a really good buy. The blemish is going to drive the price way down.

As long as you're sure the blemish in the car has been fixed, it could be a hell of a deal. Yeah. It's a lot of times the lemon laws are enacted. It's after the frustration of both the customer and the dealership. ship after trying multiple times and not really getting to the heart of it and the customer doesn't want to spend another month or however long it's going to take to figure it out so they exercise the rights in the lemon law the car goes back there's more time to take a look at it and fix it then again there's some that the lemon law in of itself depresses the price

it's depressing the price for you and when you sell it if you sell it again it'll depress the price again so you can get a bargain if you justify that the car's been fixed and then you save a lot of money but when you sell it again the guy that's going to might want to buy it might not want to go to all that trouble those just say hey I got enough problems in life without buying a car that was brought back because of a lemon law so you're buying a car that will have a diminished value not only when you bought it but when you resell it okay yeah that's that's Okay, that's what I thought. As far as, how about insurance?

Does it impact the insurance in a negative way? No, no, not the insurance. You just keep in mind that it really has some significant, significant defects. So take that, you know, a grain of salt. Your car's been flagged. It may or may not have significant. Like Stu said, a lot of times the car is bought back because the dealer didn't fix it in the three times that the law gives it. Each state has got a different lemon law.

And in Florida, the dealer has three chances to fix it. And if they don't fix it, then it goes to the lemon law, you know, folks. So it might not be a serious problem. It could be. But not knowing is almost as bad as being a serious problem. Gotcha. Yeah. From what I understand, there were a couple of different issues with those cars, and at the time there was no fix for those issues, and that's why they were lemon-lawed, and then subsequently they'd come up with the fix, and these cars have been fixed.

It's a shame it went that route, because if it's multiple cars, I don't think it should be individual lemon laws that are tainting these cars. It should have been a recall or a TSB or whatever they needed to do to get in there under official channels. Well, manufacturer might have been covered it up. Yeah, I'm just saying they didn't want to deal with it that way.

They hadn't acknowledged a widespread problem when those were lemon-in-lawed. Right, okay. You know, Kevin, there's a lot of people that don't realize the lemon law. It varies from state to state. So it's... Would you say it's more lenient in Florida or not? I don't know how to compare it. I would just say that...

I've never compared it, but it's worth looking. into. I've been involved in a few of the Lemon Law things, and it seems to be a pretty straightforward process. There's some aspects of it I don't like. It's a communication has to be cut off between the dealership and the customer at that point. It goes directly between the customer and the manufacturer at that point. So even if you have a good relationship with the customer and they want to talk you about going to car, you're not allowed to. Yeah, if you have a car, you should use the Lemon Law. It's the last resort because as Stu said, nobody will talk to you once you declare lemon law

the factory won't talk to you the manufacturer won't talk to you the salesman won't talk to you you're all by yourself so give the dealership a good chance to fix it and then it may be another dealership you know because

if you really want to fix the car lemon law you're just out you know you you're in the courts and that's it yeah and Kevin that was an interesting question as far as Florida being more lenient. So I'm going to look into

that. Great question. That's a good one for Earl to get on chat GBT, I guess. Hey, you read my mind. That's exactly what I was thinking, just when you said that. Well, thanks to you, thanks to you, I heavily rely on chat GBT now, too, and I've got my wife doing the same thing. So it's

magnificent. Magnificent. Thank you, Kevin. All right, well, thank you guys, and keep up the good work. Thank you. Give us a call again. Kevin is our last caller. and the phone lines have been shut down. And we are going to go to Enmerie's text. Rick's got it.

You get Amory's text? Oh, okay. I thought we had one more caller coming. Oh, no, no, no. But I could skip you if you want. We have an incognito. Yep, got her. Got her right here.

You fast. Amri says, good morning. I was driving down a two-lane road without any white painted lines on the edge of the road. And they got me wondering how lane assist works in suboptimal conditions. Number one, how does lane assist work under normal conditions where the lines of the road are freshly painted and as good weather? And number two, how does lane assist work if there are no visible lines on the road

due to lack of painted lines or sand or snow or deep puddles? Thanks. Amory, I'm a lane assist expert. I think Stu has the answer. answer. I do. I was like a fifth grade holding my hand up to the ceiling. I was just going to ask you. Lane assist and lane, I mean, there's lane keep and lane trace assist. And lane keep just keeps you from when you cross the lane, it'll nudge you back over.

Lane trace assist is very similar to like auto driving. It will steer the car on the road when you're using the laser cruise control auto driving feature. You have to keep your hands on the wheel the whole time Because if it doesn't see a line Or if it's confused about the edge of the road It will turn off and you will have to maintain the car So you can see it, there's a display on the dash That shows when it has recognized and targeted the lines

They're nice bright blue lines On the lane in that little picture that you can see on the display When it can't see the line either both of them are one that blue line will disappear and you'll get a buzz or noise a car will alert you and you've got to be ready to so you're not supposed to sit back with your hands behind your head you got to hold on the wheel so to answer your question no painted line no lane trace assist no lane keep that's the answer that is hey you're getting nice too you're going a plus just to expand it a little bit some models are a little different like no they're all the same

My own RAV-4 has actually three settings, three versions. It'll show no line at all or two parallel lines on each side of the lane that will then fill in with a solid line in the middle when it has a perfect line. It shows that line in the middle. But when that goes away, it means it sees part of the line but not all of it. And then if it goes totally away, it sees no lines whatsoever. Okay. You know, I think that's what I'm seeing, too, but I didn't know about the little, the dotted line or the lighter line thing. But, yeah, they're probably like, yeah. And then also, if you take your hands off the wheel for too long of a time, it'll beep at you to say, hey, dummy, put your hands back on the wheel.

Now they're telling you to pay attention. If you're not looking at the road, it'll tell you to pay attention. Autonomous does that? Yeah. The autonomous, there's two different types of autonomous, and one is the ones that are using in robotaxies, and the other. one is the one that Tesla uses. Tesla relies not on signs exclusively. They see signs. Eight cameras will see the signs. It'll see the lines if the lines are there. But what Tesla relies on are videos, millions and millions and millions of videos. And so it sees the car.

and if you're on a road with no lines it sees the cars are coming at you from the left I mean it's it does what you do when there are no lines I also think it's looking at more things than some of the lesser advanced ones

like Toyota I don't think has I've seen like the Tesla's thing it identifies every object around you if there's a van a truck a motorcycle a pedestrian so it's seeing a lot more so it's way more sophisticated Yeah, autonomous with Tesla, that differentiates between, if somebody's riding a bicycle,

we'll see a thing on our screen of somebody on a bicycle. If it's a little kid, you'll see a little kid. Animal, you'll see dogs. Mailboxes, garbage, things. Very accurate. The cameras are just amazing. It's really cool. It creates a whole little model around the car.

Yes. And you're just in it. No, I'm at the point now in Nancy when we drive. more me than Nancy is I don't look out of the windows anymore because my screen gives me a far better accurate vision of what's going on around me. And when you're looking at the front window... So you don't fly at VFR? I don't. I'm not visual at all on instruments. And I'm looking at the one instrument. So when I'm looking at the one instrument. So when I'm looking at that one instrument, if somebody comes too close behind me,

someone comes in my blind spot, anywhere that eight cameras, and there's very few places that eight cameras can't see, I see it. And the best part is I've seen how autonomous drives like you're supposed to drive, you're on Iron E5, and you've got to get into the right-hand lane to get off at an exit, and you're in gridlock, and there's cars behind you in front of you,

and on both sides of you. And I've only got two miles to get to the, you know, the Okeechobee Boulevard action. What am I going to do? So what the autonomous does in gridlock puts it on a stern signal. Now, the guy behind you may say, to hell with that guy, and he passes you, like most people, another person passed you.

Eventually somebody gets. But there are some people that actually will slow down. I don't see it, but the autonomous sees, oh I got something slowing down and you knew it because it can sense that before your eyes it does a quick little calculation that's cool but I do want us make a public service announcement to our listeners Earl is not flying with visual flight rules so he when you see a mirrored cyber truck in Palm Beach County just he ain't looking at you but I have to pretend like I'm looking at you because one of the cameras is also watching my eyeballs and so

if I He's looking I have to look at the screen out of the corner of my eye because if I go like this I'll get beep Beep

Uh oh So after a week of me driving The Plaid Earl is in the Tesla Or the cyber truck And You'll see him on the road this morning

He's in the truck Is anybody holding right now? Our lines are We're off. I have a question for Rick, like on my caller. We're closed. Okay. You know the auto off thing to save fuel when you come to a light, you stop car. Start stop feature.

Start stop. And you can turn it on and off within a drive. You turn once the vehicle's on, you can disable it when you turn it off and restart it. It comes back on. Physically or engineeringly or whatever mechanically, is it possible? Would it be possible for some of the... with the equipment and the knowledge to make a permanent override for that. And if it would, that wouldn't be an illegal thing.

It would be something that Toyota, they've sold the car as a... Yeah, they stopped putting it in. Well, they sold it. They've done their job. Their fleet has the EPA that they told, I mean the MPG that they told the EPA. And so now, could it be, I'm thinking with no limit to the type, you know, like a really sophisticated thing that could be sold i i would guarantee there is a way the drawback to it um that i would see is you would have to have a device that let's see i would say actually it wouldn't

be that because you could use a device to make because the temporary right but the the start stop button that you use to turn it off yeah is a momentary button it's not it's not an on off a switch it's a simply momentary push button that sends a signal to the computer disengages generally by providing a ground for that system voltage to that tells the computer i want to turn this off so what i would do if i was going to design something like that is i would have a device that when you start the car it gets it detects the car starting simply by having a connection to to the key power and it would simply provide a ground to the wire before the switch and it would just moment provide that ground just for one second what all it need to do and that would tell the computer

to shut off the auto start stop feature and then it would simply turn itself back off right until you restart the car again you probably described exactly how these auto these permanent disablers operate that are found on chat gbt i asked i asked to link me up to what they said darn i was just sitting thinking in my head i was i can design something like that and i can start selling it on amazon and make a fortune well i was going to they beat me to it i was going to offer you the capital to design it and build it and then we were going to sell i was going to offer you a partnership but uh i'd be in yeah well western diesel well And it looks like it might be specific to the manufacturer.

Here's one. Stop Start Eliminator device for Toyota's. There's another one for Ford's. So anyway, so our listeners. We'll put those in the best department. And even Donovan says there are devices you can plug into the OBD2 port that would disable StartStop. Yeah. So, yeah.

Folks, we've talked a lot about with callers. It's only 24 bucks. Yeah, if you hate it, you can get it for 24 bucks on Amazon. So that's pretty cool. Not bad. Cool. Now, if only Southeast Toyota would sell it as an accessory at the port, we would preload that on all our cars. Wow.

But how many cars now have it or don't have it? Have start stop from Toyota brand new. I really don't know. Not many. My trucks tend to do. Yeah. But remember, too, as Toyota is now in the process of going to all hybrid. They're not going to need it.

You don't need it because hybrid is going to shut the engine off anyways as part of its function. And generally, as the fleets, MPGs come down as they bring in more EVs, they won't need little things like that. So we can get heavy cars with a whole bunch of stuff on them because they don't use any gas. Okay. I want to let the folks know before Stu picks up with what he has to say is that our mystery shopper report will happen at 935. stay tuned. That'll be Arrigo. Arrigo, C-D-J- because I only have two minutes of power.

Marge. Oh, no. Okay, take it. Okay, so I have an anonymous feedback. It says a YouTube video explains how it can take almost a day and $1,000 in labor to replace a headlight bulb and a Toyota Corolla. They show that the bumper and the other parts

need to be removed to get to the bulb. can that be true Rick it can be true on quite a few models anymore they have made it now especially with LED headlights which most cars are going to LED

it's extremely difficult integrated yes because you're not replacing usually just a simple bulb like we used to do now you've got the entire assembly and that's a lot of the cars that's a ton

of work. As a matter of fact, there are even some models out there like the second-gen Prius. They have little marker lights that they're what I call a peanut bulb because the bulb itself is literally the size of a peanut. And I have big hands. I have scars all over my hands from reaching in to get to these because they're in such a tight spot to get into them. customers with dried Rick blood in their headlights. Tried not to, but yeah, I'm going to admit there's, my DNA is in a whole lot of cars out there because, yeah, there's. Well, that speaks to the carelessness of the manufacturer's design and engineers.

And also, I think, what was the amount they said that they had to spend $1,000 in labor? That doesn't count the headlight. Yeah. And that's just an example of a lot of things. So some engineer just didn't think about. Right. I mean, some things, I guess, I don't know what you can do. Imagine what happens when you smash that bumper into a little pole.

It's no longer a $300 bumper repair. Right. It's crazy. Everything's all these sensors and electronics. It's complicated. Like Johnny Z. Freidley's just asked on YouTube here, he says, but LEDs should last a lot longer. And yes, they do.

It just, unfortunately, like everything in this world, sometimes even brand new parts can fail it just there's it does happen and we don't have a perfect world and yeah LEDs last phenomenally longer than the old original halogen bulbs but they too can fail so in my bathroom same thing I had several what I thought were bulbs went out so I thought I'd go replace them so I go up to the fixture there is no bulb the light is like something kind of diode thing built in to this contraption and I can't take it out I need a I need a professional to come or I need to get the right tools in a YouTube video now it's not a simple matter and it's yeah it's cars folks I know a lot of you out there still like to do

the old DIY do it yourself but trust me some of those things you may not want to get into because they can get you over your head real quick But, Rick, you said a mouthful. Definitely, I have to get used to that because I might just get in a little too deep if I decide to do something. Yeah. And things have changed tremendously.

It makes me think of the article that Earl and you sent out about the museum and hiring a mechanic. I don't know if you talked about it on the show yet, but it's a museum for older cars. Yeah. They need a mechanic to go in there. Because there's not that, I mean, they're out there, but we know it's eventually it's shrinking and in the fact that it's they're all in nursing homes

well the problem is I mean you've got to have somebody that understands magnetos and points and things for the ignition system and how the cars operated and we're talking cars a hundred years old now so absolutely okay we'll pick up this conversation next week for now we have got to get to the mystery shopping report I mentioned earlier that would be a rego that's a rego of Margate and that is the Chrysler Dodge Jeep Ram dealership and back to the recovering car dealer okay I you know when you said a rigo earlier I said oh I must have read the wrong shopping report mentally and you know we we all know a Rigo retired a long time ago at least

from selling cars and and the fact that he leaves his name to Larry Morgan was it been 10 years now I don't know if it's been 10 years it was pre-pandemic I'm pretty sure yeah and it's just it's you know the deception of car dealers is just I mean is it really worth it to keep some guys name on a car dealership because the only reason you do it is you imply that it is that person it's like they got name recognition you've been there forever Yeah, I'm wondering if it's more of a temptation to do even more outrageous things because it's not Morgan out there screwing you, it's O'Rego out there screwing.

And I know Larry Morgan, and he is a really, for a car dealer. He's a great guy. It's kind of like I'd say for myself, for a card dealer. I think it's son. Larry Jr. is, I think it's Larry Jr. Yeah. And I know him. I met him a bunch. He's, he might be the one who's taking swings for the fences. Could be.

Anyway, I'm going to the Bargate, by the way, where the Arrigo's, Chrysler-John's Jeep Ram is located near Fort Lauderdale. A lot of people listening from out of state, it's in South Florida. I'm going to speak in the first person as if I were Agent Lightning and do the report. I arrived mid-afternoon, walked around a lot for about eight minutes. When no one came out, I hit it inside. Once inside, I noticed that no one was at the front customer service desk, but two salesmen were standing there by having, they were talking about lunch, and there was a sausage card out front. Oh, boy. And they noticed me.

And one of the masks had even helped yet. See, that doesn't disturb anybody except Nancy Stumie and Rick, because, you know, in our, you know, in our, retail store period people should be alert and not thinking about sausage when the customer comes in I'm sorry I did not have my manager or my dealer had on yeah because my only thing that I took notice of was that they had a sausage cart oh a hot dog okay okay that makes sense I replied a food truck okay I replied nobody's helped me yet Ronald introduced himself and asked me to follow him to desk he asked do you have any vehicle in mind I said as a matter of fact I was

already looking online and saw your employee pricing I really like this 2020 2025 dodge ram over by the outdoor food stand I had that I took a picture of the window sticker it was a new 2005 ram 1 5001500 300 tradesman a crew cab 4 by 2 with an MS SRP of $49,455, I knew this because, hang on your hats, this is good, the Munrooney label was stuck to the window. Imagine that. In South Florida, for people who haven't listened to the show before, it is a law you probably know to have the Maroonie label affixed to the window, but in South Florida, it almost never happens. They hide them. It's really hard, especially on the ones that are on display near the showroom. because they're the ones that get moved around so much. Maybe back in the far lot, they're stuck on better.

So that's a good sign, folks. The Menorne label is legally on the car. The addendum label, now we start to slide, the addendum label was also there. And, of course, we call that the phony monorony, and that's the label they put on cars all over Florida, especially South Florida, that adds BS to the price of the car

and tricks you into thinking it's part of the minority list. It looks like it. that ended up added $599 to the MSRP. Ronald replied, you're making my job way too easy today. He asked to see my phone so he could pull it up by the VIN. Ronald then asked me for my contact information and my license into the system, he inquired what brings you all this far south.

I explained, well, we have doctors down here and we're also planning on going to the casino, that'd be the hard rock casino this evening. Ronald said, let me go get the keys and we can take a closer look at this beautiful truck. After waiting for a few minutes, we walked outside the sea and drive the vehicle. As we were standing there, it suddenly started pouring rain.

We're getting a lot of that in South Florida now, and we ran back inside. I told Ronald, I'm not really comfortable with driving a new car that isn't even mine yet in this weather. He replied, I understand, but offered, would you like me to show you our pricing? I agreed. Ronald excused himself to speak with his sales manager, get some numbers. I asked, will the price be what it shows on your website for the employee pricing?

He asked, you know, I just, every time I read this, I used to laugh and now I cry. He asked, is anyone in your house a first responder or in the military? No, I replied. Of course, you know why that is. There's a lot of discounts out there for first responders and for military. And I check with my good friend, Chat, Chat, GP, and I said, Chad, what percent of the adult U.S. population is military or first responder? and the answer is less than 6%. So, let's say, 95% of the people that see the ad can qualify.

I think it's close enough to say all the people that see the ad, I mean, with exceptions. Yeah. So anyway, he responded. It'll be close, and I'll definitely get the employee pricing we're offering. There's another beauty. Does anybody really know what employee pricing is? A lot of people think it's a really good price. And a lot of people think it's what employees pay.

Right. And it might be. It might be. We have dealers, we have salespeople from other dealers buying new cars from us because their employee pricing isn't so good. Well, I checked that out too, so we'll get to that later in the report. I waited for nearly 15 minutes before Ronald returned with his worksheet given to an advisor's manager who was somewhere else. The top line was $49,455M.SRP. They took off $3,951. They added $2,995.955 for preferred PPP. I won't speculate. What does that stand for? Preferred protection package.

Oh, preferred. or payroll protection plan program. Which last time we checked was stuff like fabric protection, wheel locks, usual BS. Then they added $5.99 for a winter tent, $1,298. A little poetic license, you called it, junkimentation fee. Junkummentation fee, aka junkie,

And a $795, here's a new name, $795 state fee. That's got to be very illegal. Well, I mean, it's clearly the implication is it's got something to do with the state of Florida. Clearly it does not have anything to do with the state of Florida. And the students are it's probably really illegal when you lie about a federal charge or a state charge or even a local municipal charge. They had a separate charge on the buyer's order or on the worksheet you can see on the, that, has for license your registration and it was 250 bucks and that's right in line 795 state fee i can't i can't think of anything that that that applies to i'll go on the limb and say it's a lie

yes i added it all up they wanted 51,191 for the ram 1500 with a uh which was 17136 dollars 1,736 over MSRP that's after the discount So I asked, what happens to the employee pricing and the advertised $20,000 discount? Ronald explained, if you read the fine print, that's if you qualify for everything. Oh, boy. That you're a college graduate and you're a Marine. A realtor. And you're a Navy SEAL.

A sugar farmer. I responded, well, the price on your website was $37,630. dollars I mean talking about a lie I mean and then another reason I'm excited by blood pressure is out is the state law in Florida state law in Florida and I think it's a federal law requires that the advertised price must be the price you pay plus tax and tag only sales tax and license plate government fees only and here, the advertised price, is that $20,000? Yeah, $20,000 less. Yeah. She paid $51,000. Well, no, not $21. She paid $14,000 more than the advertised price. Yeah, I mean, it's not. You can get a brand new Mitsubishi for the amount that they ripped her off for.

So I said, well, when I stated the obvious discrepancy in price, the salesman gave me a half smirk and said, I can talk to my sales manager, but this is likely the best we can do. I said, well, thank you for your time today, but I think I'll take my business elsewhere. I'm not liking that misleading pricing is trying to pull, and I walked out the door. I would fire those managers and that sales manager. I mean, well, if I told them to do all that evil stuff and they let them walk away like that with a giant, that's like a 10-pounder that they walk.

Now here's what the Chrysler's employee pricing is. And Stee will appreciate this because he'll understand it more than we'll explain it. Employee pricing is dealer invoice plus $200 dollar admin fee now we know on this show that dealer invoice contains thousands of dollars in profit and I got this from Chad GBT and sometimes judge EBT does not give you the greatest answer and perhaps chat GTT doesn't know about the thousands of dollars that are packed in the

the invoice prices in a collusion between the manufacturers and the dealers to make the customers think that the dealer cost is truly less than it is. The dealer invoice is not the dealer cost. It contains thousands of dollars in profit. And before the COVID thing, the average price, the average profit to the dealer of all cars, you'd look at all the holdbacks and packed in the invoice prices was close to $4,000. And every car we used to sell, virtually every car we sold, was below invoice. So now the dealer, I mean the employee price is dealer invoice.

And it's the same thing it was back then as it is now. Now, here's something I didn't include in the report because at first I thought it was a worksheet. And then I, oh, and it's a vehicle invoice for the car. And it looks like an official dealer invoice. So he might have shown this. It wasn't mentioned in her notes, or maybe it was, but she showed her this invoice to justify the price. And the invoice says $40.55 for MSRP, and the invoice is 4768. And it doesn't, it looks a lot like the Toyota invoice, which I'm intimately familiar with.

the toy invoice spells it out it gives you the invoice price and it says how much holdback is built into that and it's most of the holdback there's still some more but most of it is there on this one it looks like it's by code

it's really neat so I see little things that like and I've seen things like this in dealer computer programs like CRMs there can be a code like even our dealer track DMS there is a if you know how to read a bunch of random numbers in the bottom it'll tell you

how much gross profits in the deal so you can show a customer the thing and nobody can see what the gross is it's built in there so this has codes on there and I'll have chat GPT analyze it for me but I think it's telling me that there is $1,421

in holdback $473 in some other sort of holdback and a bunch of other stuff so it's kind of neat I'm sorry I'm kind of geeking out on a competitor's voice here, but I think it's

in code. Well, see, the point is that adds to the fact that this is a collusion. And I'm just amazed that some sharp lawyer out there or law firm I wish they were listening to the show right now. This has got to be the class

action suit of all class actions suits because all the manufacturers and dealers do this. And think of the I mean, Maybe they're afraid to do it because it would destroy the economy of the United States if they went back and made the manufacturers pay back the lie about the invoice. They're letting the customers believe that the invoice is the cost of the car,

and it's thousands of dollars less. And if that's not collusion, I don't know what it is. Anyway, I don't want to go on and on about it. that but it's one of my I've been I've been fighting that idea all my life it seems like because that's not so I've been a dealer and it just keeps on rolling yeah keeps on going here we are one quarter of the 21st century is almost under our belt and we're still messing around with these horse traders yeah well I guess we're gonna vote on the mr. shopping report yes and as I remind people we're great on the

curve try not to give people F unless they're much worse than the people in the market that they're in and try not to give people an A unless they're remarkably better because most dealers are really not we know almost no dealers that do it right and folks if you want to vote don't forget you can text us your vote at 772-4976530 tell us what you think about I like that word that you use, collusion. Collusion, yeah. Very appropriate. No collusion.

And that is for the mystery shopper report. Arrigo C.D.J.R. of Margate. All right. Let the votes begin. Chatchy PT is now is the fifth voter in the studio. So here's Chachy P.T.'s take. Arrigo Margate served up a familiar dish. Employee pricing with a sited junk.

The $20,000. off promo turned out to me more fiction than fact only available if you qualify for every rebate under the sun spoiler you don't what you do get is nearly $6,000 in garbage fees including $2,995 for a so-called preferred PPP package likely fabric spray and wheel locks 599 for window tent a shady 795 state fee and the PS de resistance a $1,298 junkie mutation fee yes that's right paperwork so expensive, you'd think it was printed on Goldleaf. I love gold. I love Chatsy B. That's funny.

Yeah. Ronald, the salesperson, was friendly enough, but once the pricing smoke clear, the customers left, staring at a number $1,736 over MSRP for a truck that they came in expecting to buy for under $38,000. The verdict, this was bait and switch with a polite smile. The ethics were as foggy as that rainstorm outside. Solid D-plus. And that's generous. Well, that's the worst one. Very. Yeah.

Put out, yeah. I, um, I can't top that. I agree with, with everything it said. It was definitely, um, worse than, than the average. Um, so chat cheap is right, right on there. Yeah, they hit every bad thing that you can do from the bait and switch ad, which is really, like, blatant and obvious look. And I think Jonathan added on the screen, right?

The little web page, it was quite obvious that you were getting a huge, It wasn't even like subtle. But anyway, I'm going to be a little bit harsher. I'm giving them a D-minus. I understand. All righty, and we have Negan 1 says Big Fat F for fake fees. Joseph Kelleher, F for junk fees

and deceptive advertising. Florida Two-Step, or South Florida Two-Step, got to get the name right there. F for trying to sell a RAM truck for over $15,000. But in all seriousness, F for trying to sell a vehicle for that much over advertising price in Florida fees. T-cash says, typical roundabout way to get back to sticker price or more, it's sad. People fall for it. F.

Over on this channel, we've got Tom Seko says, I'm using my auto start feature and running away from this deal. Deceptive fees and forced add-ons, D-minus. Johnny Z. Fradley, False fees, time to flee. F for me. Mark Smith, fake fees, D-minus. Tim Gilliland, $2,995 for the PPP package. That's $1,000 per P, D-minus.

Brian said Latko, false advertisement, F. Cramm 1624 says, F, it's time to go away from Arrigo, fake fee. and false advertising. Extreme Rides says F minus infinity. Mark Ryan, F. D-minus. I just,

it's just so much blatant stuff. The guy Ronald almost seemed proud of it. When he smirked or half-smarked, that got me because it was like he knew it was going on. I mean, not to go on about this,

but you know what goes on in the office. Yada, yada, yada, yada, yada, yada, yada, yada, here's the thing. They're not working for you. Yep. Bob and Maryland says, first off, they should have offered ancient lightning a hot dog. If you can read my teeny tiny fine print, it's a huge F. Roadrunner Steve says, they should just go to the food truck, mustard and crout, no fee. Truck gets an A.

A rigo, a D. And that is all that I've got here. What say you, Earl? Well, Nancy, what is you? I know what yours is, but I know you take pleasure. What is your vote? Well, I don't know whether you could say I'd take pleasure. You know, it's just, you know, separating, you know, the good, the bad, and the ugly.

The big crooks from the ordinary crooks. And this is totally unethical, and it gives you a better understanding of the word collusion. and Arego gets a F from me. I'm going to give them an F also, and I hardly ever have them. I think I've done it twice in a row, and I have here in my hand, Larry Morgan's cell phone number. And so I'm going to, Larry Morgan really owns Orygo, Chrysler, Dodge, Jeep, whatever it is, and Margate. And Larry Morgan is a good man, an honest man, his son also, I believe. And he's got so many dealerships.

He doesn't know what's going on. Well, he's going to know what's going on at Margate, Chrysler, Dodge, Jeep, because I'm going to tell him that I hardly ever fail a dealership, and I'm going to send a copy of the mystery shopping report. So there we are. Wow. He's going to call his son and go, man, dial it back. All right.

So, you know, I think we can say, with all confidence, don't go to Arrigo, Margate, if you're looking for a Chrysler Dodge or Jeep or Ram. Is there any other? Do I miss any? Ram. Okay.

Chrysler Dodge Jeep Ram. All right. Okay, that's it. That's all of them. Hey, quick note, one of the texts we had earlier from Deck, he said that he found an article where a company that supplies parts for Nissan and Jeep has declared bankruptcy due to the tariff situation, and so that may put a bit of a hurting because they supply internal electronic components for both

Nissan and Jeep. So we may see some issues coming soon to really smack Nissan because they're hurting already. Well, that might be a good thing. Nisons and Jeeps might finally become good because whoever is supplying their parts obviously isn't. What a way to wrap up the show.

Nissan and Jeep. They're sharing the same parts suppliers. Yeah. Okay, folks, we are going to wrap it up for this morning. We hope you tune in next week. We will be right here in the Oldies Channel, the Oldies Building, and 8 a.m., we'll be right back here. Have a beautiful weekend, and happy Father's Day to everyone out there.