Earl Stewart on Cars - 07.07.2018 - Your Calls, Texts, and Mystery Shop of Advantage Ford Stuart

Episode Date: July 7, 2018

Earl answers various caller questions and responds to incoming text messages. Agent X visits Advantage Ford Stuart attempting to purchase a Takata Airbag recalled car. Earl Stewart is one of the most ...successful car dealers in the nation. This podcast gives you the benefit of his 40+ years as a car dealer and helps you turn the terror of buying, leasing, or servicing a car into a triumphant experience. Listen to the Earl Stewart on Cars radio program every Saturday morning live from 8am to 10 am eastern time, or online on http://www.streamearloncars.com. Call in with your questions during the live show toll free at (877) 960-9960. You can also send a text to Earl and his expert team during the live show at (772) 497-6530. We are now on Facebook Live every Saturday between 8am and 10am. Go to facebook.com/earloncars to also watch it live or to watch a replay in case you missed it. Uncover additional automotive tips and facts at http://www.earlstewartoncars.com and follow Earl's tweets @EarlonCars. Watch Earl's videos on www.youtube.com/earloncars. “Disclosure: Earl Stewart is a Toyota dealer and directly and indirectly competes with the subjects of the Mystery Shopping Reports. He honestly and accurately reports the experiences of the shoppers and does not influence their findings. As a matter of fact, based on the results of the many Mystery Shopping Reports he has conducted, there are more dealers on the Recommended Dealer List than on the Not Recommended List he maintains on www.GoodDealerBadDealerList.com”

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Starting point is 00:00:00 WSVU, North Palm Beach, W240CI, North Palm Beach, W295 PJJ, W223CJ, West Palm Beach. Welcome to Earl Stewart on Cars with Earl and Nancy Stewart. Reach them with your questions at 877-960. Here's Earl and Nancy. Well, good morning, everybody. My name is Earl. I'm a recovering car dealer. This is a show all about how not to get ripped off by your car dealer when you're buying.
Starting point is 00:00:29 leasing, maintaining, or repairing your car. And yes, this is a true old station. You're on the right station. You're probably just listening in some great 60s, 70s music, and that's not what we're about. We're two hours of live radio talk. We like to think we're exciting and educational.
Starting point is 00:00:48 I'm in the studio here with a group of experts on automotive. Experts not just on buying and leasing, but we've got Rick Kearney here who was a certified dot. diagnostic master technician. He's an auto computer scientist. We've got Nancy Stewart, the co-host, and she's kind of like our woman's advocate.
Starting point is 00:01:09 She's about having women taken care of in a respectful manner when they come into car dealership service departments or sales departments. And we've got my son, Stu Stewart, and he's our cyber guy. He's also the general manager of the car dealership that I own. And in full transparency and disclosure, you need to know I am not just a recovering car dealer. I'm currently an active car dealer. But this is not an infomercial, and this is not something that we are doing to sell you cars. You'll find no reference to what I do in terms of retailing cars. But I'd like to think that my knowledge that I've gained since 1968, about a half a century of being a car dealer,
Starting point is 00:01:59 That's how I call myself a recovering car dealer. I did it the wrong way. I did it the way most car dealers are doing it today. Beat and switch advertising, unfair and deceptive trade practices, sales practices, get you in the door and sell you a car for as much money as they can. It's always amazed me that the way cars are sold in 99.9% of all car dealerships in the USA, think the world is make as much money off of every customer that comes to the door. Salespeople are paid on commission, 25% typically of the profit they make.
Starting point is 00:02:40 So the higher the price they make the car, the more commission the salesman makes, the more commission the sales manager makes, and of course, the more profit the dealer makes. So five people come into the same car dealership on the same day and buy the same car. I don't mean literally, I mean the exact year-make model and accessories. They buy the same price car, MSRP, they will all pay different prices. All five people will get a different price. The lease educated, perhaps the new buyers never bought a car before, perhaps the elderly widow whose husband passed away five years ago,
Starting point is 00:03:18 had never bought a car before. She pays a lot more money than the hot-shot young attorney who comes in who negotiates for a living. He's sharp, he does his research, he's educated no problem he can go in there negotiate a good price he might buy the car for $100 over the dealer's cost meanwhile the kid the 18 year old buying his first car he pays full price uh the widow might pay a $10,000 profit to the dealer when the attorney paid $100 profit to the dealer that's the way cars are sold that's the way i used to sell cars we figure our average
Starting point is 00:03:56 profit based on the highest profit and the lowest profit. And we'd have a target, maybe $2,000 or $2,500 average profit on a new car. The way we got that was by just absolutely killing the people that could least afford to pay the profit and then selling the car for a very low profit to the ones that were sharp and educated and knew how to negotiate. So I didn't mean to get off a tangent there, but I get emotional when I think about the way I used to do business. So we're here to help you all get a fair price, a low price when you lease or buy a car. Now, the same thing I just said about selling cars applies to repairing cars and maintaining cars, because you can pay way too much money to a car dealer or, for that matter,
Starting point is 00:04:49 an independent garage, independent mechanic, then you have to, and we're going to help you there too. It's a wild wild west out there in car dealerships today and we're going to try to tame the west a little bit. I'm the new sheriff in town and we're going to try to get things straight and fair for all of you out there today. Now before I go on, I want to talk about something that Nancy Stewart and I were talking about coming in this morning to the studio and she's done some research on Takata Airbags. You regular listeners out there are probably saying, oh, no, he's going to be talking about Takata airbags again.
Starting point is 00:05:34 We've been talking about Takata airbags. This is our third year, and nothing has been done. If you've been on Mars for the past two and a half years, you probably don't know that there are millions of cars on the road today that have dangerous airbags that can explode in your face, sending steel strap. threw out the whole cockpit of the car, can kill you, maim you, and it happens a lot. Cars are being sold every day. There's no law against it.
Starting point is 00:06:05 In all 50 states, no problem. You don't even have to tell the customers buying a car with a defective Tagout Airbag. Don't even have to tell them that this kind of problem. So Nancy was saying, we're going to talk about Tagot Airbags. She said, I wouldn't say this on the air, but, you know, this is really getting old. And isn't it a shame that it's getting old? And I'm thinking to myself, isn't it amazing what we Americans, or I guess it's a human thing, we humans can get used to. We get used to almost anything.
Starting point is 00:06:38 And because nothing's been done about this, and it's been going on and on for two and a half years now, since the Dakota, you know, call it what, call it what, you want, scandal. hit the world, and it did it, the world, it's just not the United States. And millions and millions of cars are on the road today. Three out of four of those cars will never be repaired. Only 25% of being repaired. Every day somewhere, there's a Tricada Airbag exploding in somebody's face, somebody being killed or seriously injured. So we're going to talk about it anyway.
Starting point is 00:07:15 I feel like we have to talk about it. I feel like there's a lot of folks out there in this audience, attorneys, manufacturer representatives, car dealers, a lot of people in the know who really know what's going on. And what is going on is the fact that money trumps everything, money trumps human life. And the manufacturers stand to lose hundreds of millions, maybe billions of dollars, if they stepped up to the plate and did the right thing. So the manufacturers will not take action. car dealers are in the same boat if suddenly they froze the sale of every car that
Starting point is 00:07:59 had a defective to got airbag and if you do that you'd have to freeze the sale of every car that happened to damage recall any car with a dangerous recall should not be eligible for sale if you did that suddenly worldwide well let's just say USA and the USA suddenly they could they would stop selling millions of cars it would have a huge economic impact on the the manufacturers on the car dealers. Let me tell you, you take the lobbying power, General Motors, Ford, Toyota, Honda, Nissan, and all the other big manufacturers, and the tens of thousands of car dealers in this country, you take the lobbying power in the state legislatures and the Washington, D.C. There's no way there's going to be a law passed.
Starting point is 00:08:53 All the folks out there that are in government, shame on you. You know what's going on. And it's just, we're just going to keep on talking about it. I had a little epiphany this morning. My son Stu and Nancy kid me a lot. Get up early, drink a lot of coffee. And I'm pretty sharp in the morning. At least I think I am.
Starting point is 00:09:13 And I had an epiphany this morning. I haven't even shared it with the folks in the studio with Nancy, Stu, or Rick. But, you know, when you're driving, your car down the highway and your tail lights out what happens cop pulls you over right tail lights out non-functional tail light they can either give you a ticket or a warning typically they give you a warning now license plates can be cross-referenced to VIN numbers the serial number of the car right cops have a computer in their car they see your license plate they know your VIN brilliant okay I think I know where you're wrong with this there you go
Starting point is 00:09:51 Government computer, NHTSA, www. www.safercar.gov, all the vins with all the unfixed dangerous recalls are in there. You just solve the problem.
Starting point is 00:10:03 All the cops in the United States, all they have to do is pull people over if they have an unfixed recall car. And if they'll pull you over for a tail light being out, that's not going to kill you, is it? But a defective airbag
Starting point is 00:10:19 that isn't fixed can kill you. Everything is to send you a citation by mail. Yeah. Now, somebody out there, we have a lot of law enforcement people out there. Somebody out there in law enforcement, tell me what's wrong with that plan. Why can't we have a law? Yes, Rick. Just to play devil's advocate.
Starting point is 00:10:40 Okay. Fifth Amendment. Fourth Amendment. The number of cars that I see on the road today with brake lights out, headlights out, driving with their high beams on because they only have one high beam left. And they never seem to get pulled over. Well, why don't we, maybe they have too many to worry about. Why don't we forget about the headlights and the tail lamps and worry about what can kill you?
Starting point is 00:11:06 That's not let the perfect be the enemy of the good. One person saved to be worth it. Well, I just think a great, as a corollary to that, is you've got all these VIN numbers already in the registration files. Why not have the state simply tell the computer, compare this to the NHTSA files, and send a letter out to these people telling them, hey, this is from the state of Florida. You have an open recall. Because we're asking the government to do what they won't do anyway. Right. And we already have the police on the roads.
Starting point is 00:11:40 We have the sheriff. We have the municipal police. We have any law enforcement officer. Okay, folks, you heard her will say it earlier. He's the new sheriff in town. I say that we name it the Takata test. We've got too many laws out there on the road. Yes, I said it.
Starting point is 00:11:59 Too many laws. Everyone has become very, well, shall we say, complacent? We're here, ladies and gentlemen. Let's give the number out. I'd like to hear from the folks out there. We're here, ladies and gentlemen, and we're on your side. Yep. Is this only Consumer Report?
Starting point is 00:12:15 Yes, we're looking out for you, just like Consumer Report looks out for you. The Takata test. I can't say enough about it. Ladies and gentlemen, how do you feel about all of these vehicles that are on the road that could possibly kill the driver or you that's driving on the road with that person? Please give us a call with your thoughts. 877-960-99-60, or you can text us at 772-497-6530. And we talk about the Takata problem. every single week. Has anyone checked recently? Do you realize that you can go and you can Google? Tocata debacle, the disaster. You can Google all of that and you can come up with all of the names and the ages and the type of car that this person was driving that got killed.
Starting point is 00:13:13 We're really getting very used to the topic, aren't we, comfortable? Let's get out of our comfort zone. help Earl Stewart fight for you to keep you alive and your family. 877-960-99-60, or you can text us at 772-497-60. We already have a call this morning, and that call is from Frank, from Jupiter Farms. Welcome back to the show, Frank. Hey, good morning. I got a quick fix for Earl with his airbag problem.
Starting point is 00:13:48 yes okay when you go to renew your license plate the dmb has your bin number let's not have a decal for your tag till you get a fixed another great idea fantastic idea right that is a great idea it's going to take some action somewhere by the government and it's the problem is the government is elected and they need the money to get elected and the lobbyist for the Florida Automobile Dealers Association, the National Automobile Dealers Association, and there's a group of manufacturers and alliance manufacturers
Starting point is 00:14:28 that have billions of dollars to spend, and they don't want to have this law enforced. They don't want to freeze the sale of these cars. If a person bought a car and was pulled over or was told he couldn't renew his license, there would be an uproar. What we're trying to do now is get the word, out to the public like you to get out.
Starting point is 00:14:52 Earl, I apologize. My silly cell phone is breaking up really bad. Oh. But I do thank you about a year and a half ago when we first heard you on the radio, the five cars on my children and family had the airbag problems. So thanks. We got them all fixed. Well, Frank, thanks for that and thanks for your suggestion.
Starting point is 00:15:13 It's an excellent suggestion. If you just tuned in, Frank, suggestion is when you have to renew your registration, and license. They have your VIN. It's a government computer, the VINZAN, the government computer for NHTSA. All you do is you tie those two computers together, and it flashes up on the screen that says, Unfixed Dakota Airbag. And the person at the Department of Motor Vehicle says, I'm sorry, Frank, I'm not going to give you a registration until you get this fixed. You bring it in, get it fixed, and it will show up on my computer, and you get a registration. Rick? Gee, that'd be like states that when you want to have your registration.
Starting point is 00:15:48 Registration renewed, your car has to be checked over by a mechanic to make sure your brakes are safe, your tires are safe, the lights are all working. Exactly. Downside, there's not enough parts to fix all these cars, so you get your ticket, but you can't fix the car. Yeah. Well, but at least the people would be aware that they haven't. Because a lot of these folks don't know. That's true. That's true.
Starting point is 00:16:08 At least put them on notice. Yeah. Ladies and gentlemen, you can see how passionate we feel about the Takata problem. and we've been preaching but we've been preaching alone we need you give us a call give us your thoughts how do you feel about being able to go into a used car dealership and just buy a car that will kill you or a new car dealership they're allowed they're allowed to sell a used car and they won't go to jail. But, well, I'm not going to take this any further because you can hear how passionate I feel about the topic.
Starting point is 00:16:51 And we have been at this for, you said, three years. Give us a call toll free at 877-9-60-99-60, or you can text us at 772-497-6-5-30. What did I ask you this morning? What is it, 50 million? I said, 50 million cars that have been affected by death? There are millions, yeah, millions. Millions. Worldwide.
Starting point is 00:17:20 We usually offer $50 to the first female caller. I'm going to sweeten the pot a little bit. I'd like to offer $50 to the Police Benevolent Association for every law enforcement officer who will call in and comment on the Takata Airbag issue. as a law and form officer, if you are a patrol officer, particularly if you're a Florida Highway Patrol or if you're an officer that issues traffic tickets. We talked earlier about the fact that you can offer, you can ticket a person driving with a headlight out or a tail light out. If you'll ticket a person for a defective headlight or tail light, why not ticket a person for a defective takata airbag or any unfixed dangers recall?
Starting point is 00:18:04 How many drivers have been pulled over for the frame that runs along your license? Very few. Has anyone been fined $100? Very few, but it is all the book. But it has happened. What I'm suggesting, and you law enforcement officers listening right now, I'll donate $100 to the Police Benevolent Association for every law enforcement officer. And your name will donate it to your police benevolent.
Starting point is 00:18:34 Association if you will call in and comment your opinion you don't have to agree with me would you feel that it was more important to ticket somebody or I issue a warning to someone just to tell them you might not know this but you have a tecate your bag in your car that is defective and you can take it to the Honda dealer or the Ford dealer or the Toyota dealer and they'll repair it for you free but right now you're endangering your family it could be the passenger side airbag could be the driver's side airbag right now this car you're driving could possibly cause serious injury or fatality and here's a warning and here's a
Starting point is 00:19:14 suggestion that might save you or a member of your family's life law enforcement officers listening to this show please call and comment we'd like your opinion on that and as i say i will donate one hundred dollars to the police benevolent association 877 960 990 That's 877-960-9960. And remember, ladies and gentlemen, we have a mystery shopping report coming up, and it too will get your attention, or at least I hope it will. And to all of you out there, as Earl said earlier, the police benevolent, there's so many people that can help us with this. Right now, we kind of feel like the Lone Ranger, we need you. like you need us every Saturday morning. So give us a call tool free at 877960. And remember ladies,
Starting point is 00:20:13 I have $50, well, or even if I feel a little more generous, I may have more than $50 for the first two lady callers. So ladies, go to my Facebook page. I have a little comment there for you. 877-960 or you can text us at 772-4976530. Remember, the mystery shopping report is coming up from Advantage Ford of Stewart. Now back to the recovering car dealer. I just had a thought. Some of you ladies could double-dip us on the reward because if you're a female law enforcement officer and you're a first-time caller, you get $50 for being the first female caller, and you get $100 to the Police Benevolent Association. Then you call in and disguise your voice and get another $50. There you go. 877-960-90-960, and you can text us at 772-497-653.
Starting point is 00:21:12 Let's get those texters cranked up. Usually we have a flood of text, and we haven't been giving a text number out often enough. That's very code 772-497-653 of the text us. and of course the call number 877-960-960 we can talk about other things i know i'm going off on a dakata rant and when i talk to cutta airbags i need to remind you that there are hundreds of other dangerous recalls safety recalls that you need to watch out for and lest i forget it's so easy for you to check yourself and you should check yourself if you don't know especially if you're in the process of buying a car look at the VIN number the
Starting point is 00:22:01 vehicle identification number on the car and go to www.safercar.gov S-A-F-E-R-C-A-R-C-R-G-G W-W-W-W-S safercar.gov just write that down and then when you're around your car you got your registration or look on the door jam look on the dashboard or the windshield You'll find the VIN number somewhere and check it. Don't be driving a car that could hurt you or kill you or a member of your family. And if you're buying a car, for heaven's sakes, we did the shopping report of Advantage Ford and Stewart. And I won't tell you exactly what happened, but I'll kind of give you a hint.
Starting point is 00:22:48 Our worst fears were recognized. And this is going on all the time. Again. Nobody's scrapping these cars. They're building the cars, they're going on the road, they've got dangerous airbags. Nobody is scrapping these cars. They're being sold. Sometimes they're wholesale, but when they're wholesale in a car auction, a dealer buys it,
Starting point is 00:23:09 and then that dealer retails it to you. I guarantee you, remember your family or friend right now is driving in car with a safety recall that's not fixed. How do I know that? statistically 75% of the cars with recalls are never fixed that's what makes it such a crime when the manufacturers will put a tecotta airbag in a car today yes they are cars are being built today with took out airbags knowing that that's a carter airbag when it gets two three four five years old will be dangerous and then they say well when it gets dangerous will issue a recall and they know that three out of four will not respond to the
Starting point is 00:24:00 recall. Why? Because you can't find the customer that bought the car the first time. He traded it in and then the next customer traded it in. Sometimes the third or fourth owner is driving that car. And unfortunately our databases are so poor that the manufacturers are unable to find these people. And impossibility. Ladies and gentlemen, I think you heard the recovering car dealer used the word rant, that he was on a rant, and it was all because of the Takata airbag, and the lack of attention that it deserves.
Starting point is 00:24:39 Let's give it some legs, ladies and gentlemen, and if you want to check your car at safercar.gov. Safercar. go enter that VIN number and see if you're driving a recall there isn't a morning that you don't wake up that you don't turn on the TV and hear a recall look at Mazda was it yesterday morning there's so many recalls that are going on but a recall where you have a a light that's on your dash that's lit up that's something well I don't think it deserves as much attention as the Takata airbag topic.
Starting point is 00:25:22 So, ladies and gentlemen, help the recovering car dealer. He needs your help. We all need your help. Let's save some lives. 877-960, or you can text us at 772-497-6530. Now back to the recovering car dealer. Let's change the subject a little bit. It is something that I was watching on WPTV.
Starting point is 00:25:44 and what's the consumer guy that talks about don't waste your money yeah don't waste your money and they were talking about gap insurance the gap insurance is probably a lot of you know is insurance that car dealer sell you that your insurance company can sell you that protects you when there's a large discrepancy between what the insurance company will pay a car that's been total and what the market value is when you buy a car and you wreck the car depending on your down payment and how much you paid for the car
Starting point is 00:26:19 and a lot of other variables sometimes the insurance company's reimbursement is far short of what the car of what you paid for the car and your loan that you have to pay the car off is pretty great I was a little disturbed by the WPTV presentation usually
Starting point is 00:26:37 I like that segment of the show they don't waste your money show but they were pushing the gap insurance they were saying this a really good thing to have for a lot of good reasons and it can be a good thing but what they didn't get into is the fact that when you buy the gap insurance you are buying it oftentimes from the car dealer the car dealers are marking up their gap insurance considerably a car dealer in many states most states probably where the gap insurance is not regulated
Starting point is 00:27:14 they can charge as much for the GAAP insurance as they want. There are car dealers that will charge you $1,000 for a GAAP insurance policy, and for the same policy another dealer will charge you $500. You might buy that policy from your insurance company, GEICO Progressive, State Farm, Allstate, for even less than that. So it's something we don't think about until we buy the car, and then when we're in the business office of the car dealership, suddenly you're presented with this wonderful insurance that you have,
Starting point is 00:27:44 absolutely have to buy. Now the irony for gap insurance is the fact that oftentimes the reason you really need it is because you're paying too damn much for the car. If the car dealer slam dunks you in the vernacular of car dealers and really makes a lot of money on the car, if you're paying the dealer of $5,000 or $10,000 profit, then right away the cost of that car to you is going to be far less than the value of that car when the insurance company decides that they're going to reimburse you. So another factor is the length of your loan. If the car dealer hits you with a 72-month loan
Starting point is 00:28:27 and you're making monthly payments over six years, you're retiring or paying the equity off on that loan very, very slowly. And so if you do wreck your car, you're going to have a huge discrepancy. between the payoff and what you have in the car in terms of equity. They call that being upside down in your car. So the dealers often, the car dealers often, are responsible for the fact that you really need the gap insurance.
Starting point is 00:29:00 And then they try to sell it to you, and then they overcharge you. So my advice on gap insurance, check with your insurance company. In fact, you could even check with another insurance company. If you've got State Farm, call State Farm and say this is what I would like to get a quote on, how much would you charge me per month on my insurance policy. It's linked in with your insurance policy. Absolutely. Don't buy it from the car dealer.
Starting point is 00:29:25 If you're going to buy it from the car dealer, just like your interest rate, shop and compare. You know what the insurance company will charge you? You know with the car dealer with charger? Go with a better deal. Well, ladies and gentlemen, negotiate. negotiate on every level. Do you really want to go in to the dealership and you want to pay for gap insurance for like $1,000? There's another stew. I was just going to say it's really frustrating because with the internet, you go on a dealer's website and a lot of deals will put their prices
Starting point is 00:30:01 online. So you can do some price research before you get there. But when you go, when you start looking for the F&I stuff, the gap insurance, you can't find that in their website. They don't want you to know that ahead of time, so you can't shop and compare. I mean, there are a few, there's a few dealers out there that will put it on there. If they get it on their website, then before you go to the dealership, you can call your insurance company and see if it's a fair price or not. What I found was whenever I Googled was the definition of gap insurance, but I couldn't, you know, to what you just said, I couldn't find any prices.
Starting point is 00:30:34 So, ladies and gentlemen, it really pays to do your homework before you walk into that dealership. on so many levels because there's so many ways that they can well take advantage of you and you could be the shrewdest sharpest person in the world and these car dealers they know how to get around it all now back well let me give out that number one more time 877 960 9960 and remember ladies and gentlemen there's a power in numbers also don't ever go into a dealership alone take somebody with you. Give us a text. How do you feel about the topics that we've covered so far this morning? 8772-497-6530, or you can call us at 877-960. Now back to the recovering car dealer. Hey, I just got a great text. Hi there. Long-time listener, fourth-time text her. So what happens
Starting point is 00:31:33 if a first-time female police officer calls? Keep up the good of work. Thank you very much. First-time police officers, female, you double dip. We're going to pay a female, 50 bucks for a first time female caller, and then we're going to donate $100 to the Police Benevolent Association. If you talk to us, we don't care if you agree with us, we want to know you law enforcement folks out there. And if you're worried about anonymity, I know that if maybe you work for the blanket, you know, the Riviera Beach or the Westpon Beach or the Stewart Police Force. Maybe you don't want to go on record on radio. Just tell us your law enforcement officer.
Starting point is 00:32:16 We'll take your word for it. We'd like to hear your opinion. You don't even have to give us your real name. You can, to get the check to you, we will send it to you off the record and you can tell the person in the control studio so we don't expose you. But we really would love to hear from law enforcement officers. We want to know what you would think about being able to warn a person based on cross-referencing their license tag number with their VIN number, cross-refercing that with the NHTSA website to see if there's an unfixed dangerous recall. And remember, ladies and gentlemen, you can go to safercar.gov and enter the VIN number and you can get the results that you need by going to safer car.
Starting point is 00:33:05 car dot go we have uh nick who's calling from stewart welcome back nick hi how are you good morning well thank you okay i'm a retired police sergeant out of new york and uh did about close to 30 years and um most of my work was was more uh non patrol and vehicles police vehicles but i have a thought when a vehicle is stopped by a police officer and they know if it's a kind of car is in that car what they should do and this should come through the Florida DMV is you have 10 days
Starting point is 00:33:43 to have this remedy for your license is suspended so that will certainly you know get them moving to get it to get it fixed I love it but to me it's not sorry I love that
Starting point is 00:33:56 that's great fix that great suggestion yeah now the other thing is at the federal level the Department of Transportation should codify into federal law to eliminate all the lobbies and say, listen, if this has to even go to the Supreme Court
Starting point is 00:34:12 mandatory, it's unconscionable to have these things. These are weapons of death. If you think about it. Yes. All right? And this shouldn't even exist. Yeah.
Starting point is 00:34:27 So why not build Takata, the company? And if they're still building and using Takata for, then shame on the car companies that are even allowing that. They should be held criminally liable. This has to go beyond civil remedies. They have to go into the criminal arena. Because when you're talking about fatalities, it's reckless at the lowest level.
Starting point is 00:34:53 It's not negligent. Yeah, you're right. Because they're knowingly installing these weapons of death into vehicles. You're absolutely right. I sense your anger, like my anger, Nick, your frustration and your outrage. And I'm so glad you called because we need more people to understand this. It's beyond my comprehension how something this terrible and dangerous can continue to exist. And the manufacturers, what I was going to say, you know, with Nick's suggestion,
Starting point is 00:35:31 if you just turned in, he's a retired police officer from me. York, his suggestion was, we should have the police when they have a VIN that is detected to have a dangerous Takati Airbag recall. They should issue a warning or a notice to the individual when they pull them over that they have to have that Takata Airbag or other dangerous recall fixed within 10 days or else their license will be suspended. Now, that is a great idea what i what i was going to say to you nick in some cases they can't be fixed because the inflators are not available and there are thousands tens of thousands of cars on the road now they cannot be fixed uh our mystery shopping report that we will read later in the second half of this
Starting point is 00:36:19 show the airbag on the passenger side of this particular vehicle uh was defective but there was no inflator, which is the part that needs to be installed to fix it, available. So whoever's driving this car when they buy it can't fix the car. So if your police, policeman pull somebody over and issues, you have to get this fixed in 10 days. The question is, what if he can't fix it in 10 days? His license is suspended, and there's nothing he can do about it. Maybe what we need to do is have a law that says, if you can't fix the car, then the manufacturer that built that car has to provide a car to this individual to drive until he can get his car fixed. That's a great idea, and I think that should be done.
Starting point is 00:37:12 Or, you know, not only recall, mandatory recall of these vehicles and get them off the road and force the car manufacturers to give them a car that has a reliable airbag. Bingo. It's not going to kill them. Bingo. And what's going on now, Nick, is we got some people listening to us that know you're speaking the truth and I'm speaking the truth and they're starting to tremble
Starting point is 00:37:35 because the consequences of freezing the sale of every car in America that has a defective to cotter airbank or other dangerous recall freezing the sale of that until they're fixed would have a disastrous effect on the economic it would be the economic impact on the manufacturers and the car dealers. And the argument is we can't afford to do that. It would crush our economy. That's the argument.
Starting point is 00:38:06 And, of course, the counter argument, yeah, it'll crush our economy. But right now, we're killing hundreds of thousands of people, and we will be continued doing this until somebody faces the facts and takes action. I couldn't agree with you more. I mean, you know, dollars are always, you know, you know, it's about the money. Follow the money. It's all about the money. And it's a shame.
Starting point is 00:38:35 And a lot of people out there, politicians out there, you know, the political ads are starting now. We're listening to people running for governor, people running for senator, and they're making all these promises out there. Have you heard any politician on any political end take a stand on a stand? on dangerous auto recalls. No. Why? No. And the money. Nor will they ever. Nor will they other.
Starting point is 00:39:00 Because if they did, they wouldn't get the financing for their campaigns. And they got to get elected, and that's all they care about. That's right. Until God forbid it happens to one of their family members, and then they go on a crusade. Yeah. Nick, listen, I want to donate $100 to the Police Benevolent Association on your behalf. and if you would stay on the phone and give your contact information, we'll send you a check made payable to the Police Benevolta Association,
Starting point is 00:39:30 and you can present it, or if you'd prefer, we can make the donation directly. You could make it directly, and since I live in Stewart, and I know quite a few of the Stewart police officers, because I'm already out close to 16 years, I would send it to the Stewart. Stewart. Okay, to the Stewart police. I will do that, Nick. And thank you so much for the great call. And if you've got anybody's out there that are, you know, there are police officers and Stewart that like to voice their opinion. We'd love to hear from some of your friends and acquaintances in law enforcement and Martin County.
Starting point is 00:40:10 All right. Sounds good. Thank you. Thank you, Nick. And it was very nice talking to everyone. Have a great weekend. Take care. Nick, thank you very much. Well, isn't it an exciting call? You know, we had some conversation from our listeners. You heard it.
Starting point is 00:40:26 Nick gave us a call from Stewart, and we're going to be donating $100 to the Police Benevolence Society. Would you like to be part of the show? Give us a call tool-free at 877-9-60-960. Remember, I have some money for you. Give me a call. The first two, lady callers, $50. And that number again is 877-960-99-60, where you can text us at 772-497-6-5-30.
Starting point is 00:40:57 Now we're going to go to Mark. Mark's a regular caller. He calls us from the Turnpike. Good morning, Mark. Hey, how are you doing? Great. One area I just agree with Nick, they should go after the vehicle tag, not the driver's license, because that can prevent people like me from working.
Starting point is 00:41:14 it's only the vehicle on state not the driver oh i see what you're saying exactly that's a very good point i didn't even thought about that exactly i mean uh you you retire that truck you're driving and then have the company give you another truck and then you can continue going you don't take over your driver's license excellent thought and big trucks don't have airbags yep yeah i did i didn't know i learned something new every day big trucks don't have airbags most of them don't know Help me darn. How about school buses? They don't need them.
Starting point is 00:41:47 They destroy everything. Right, when you figure a huge truck like that in an accident is not going to have that same sudden stop, it's going to decelerate slowly so you don't have that sudden slam forwards. And if you do, well, it's probably going to be an accident that you wouldn't survive whether the airbag was there or not. What's very interesting? We shall all drive semis. Yeah, exactly. I wouldn't want to find out the hard way.
Starting point is 00:42:14 Mark, great call. Thank you very much. Yeah, another point. Another point. Do you remember before in 1983 we had motor vehicle inspections? Yep. That would be. That's something we need.
Starting point is 00:42:27 That was, you know, the reason that those stopped was because an overwhelming uproar by the drivers. It was inconvenient. It took up their time. and it's it was just a political thing it was good it was good for safety it was good for a lot of things
Starting point is 00:42:47 but it wasn't good for the politicians to get elected it's kind of like the traffic camps now the stoplight cameras nobody likes the stoplight cameras because they don't want to get arrested for going through a red light well it's also like the emissions testing
Starting point is 00:43:03 we had back in the mid-80s exactly yeah it's I remember that too it's all political life is politics, Mark, and whether it's life or death, getting reelected Trump's life or death. That's more about the money. Exactly. It's not a shame.
Starting point is 00:43:19 Here we are talking about this. You know, I'd love to you. I'll pay $1,000 to a politician that will call up. Someone running for office. Anybody. $1,000. Should I donate to his campaign? I feel guilty about that.
Starting point is 00:43:32 You might almost have to because you're not going to do it otherwise. Okay. I'll do $1,000 to any politician. this running for political office right now if he will call up and discuss this issue. Or she? Or she. You know that, politician's anybody.
Starting point is 00:43:48 Now, you know you're out there. I mean, you're going to be running for city commission, for state senate, representative, governor, anybody running for public office out there. And you don't even have to be in Florida. If you're running, actively running now, I'll donate $1,000 to your campaign.
Starting point is 00:44:05 If you will call up and talk about your position on this issue of dangerous recalls and cars. What about the ones that are already serving? Well, they're already in office. Yes, they're already in office, and they may have a possibility to be able to change or help change the law. Our congressional reps will be on the ballot in November. Yeah. Ladies and gentlemen, we're giving in away a lot of money this morning.
Starting point is 00:44:33 877-960-99-60, or you can text us. at 772-497-6-5-30, and you heard the recovering car dealer. He's given away a lot of money. He's reached out to the ladies. He's reached out to the Police Benevolent Society. He's reached out to the politicians. Who have we left out? Give us a call with your suggestion.
Starting point is 00:45:01 You are an important part of the show. 877-960-99-60. and we have Robert that's been holding from Pointe Beach. Hey, Robert. Good morning. Good morning. Hi, Robert. Good morning.
Starting point is 00:45:18 Good morning. What's up? Can you hear us? It looks like we get a little... Can you hear me? I hear you loud and clear. Can you hear us? We're having a problem on the audio here.
Starting point is 00:45:31 I'm sorry if you can't hear us, we can hear you. I'm not sure exactly what we should do here is maybe ask you to hang up and call back, but then again, you can't hear me telling you to hang up and call back. Well, we've got text to go to. We have text. Until we get that technical problem resolved, let me go to the text here. Steve from New Jersey, how about having the car insurance companies refuse to give or renew a car's insurance if the defective airbag has not been replaced?
Starting point is 00:46:04 I love it. It's their risk. Exactly. Risk management. Exactly. That is a great idea. There's so many simple approaches that we can take, and we're having wonderful suggestions. Or your rate sky rockets if you don't get it fixed.
Starting point is 00:46:21 Exactly. And it's fixable. Insurance companies should not renew insurance on a car that has a defective, dangerous recall. That'll cost them money. And licenses should not be renewed. or the license plate should not be renewed. Good point from Mark. Driver's license might be the person who earns a living.
Starting point is 00:46:43 Just don't let that vehicle on the road. It has, and you go that by the license plate. We're getting some amazing suggestions. Thank you very, very much. Let me read the Steve from New Jersey. How about having the car insurance? I just read that one. I need another one.
Starting point is 00:47:04 Oh, sell these cars at auction to use car dealers, right? Okay, I got that one. I got another one here I go. No? Here we go. Earl, Johnny from Riviera Beach. A new law went into effect July 1st in the state of Georgia, make it in a hands-free state, which means it is against the law to drive in the state with your cell phone in your hand.
Starting point is 00:47:28 There are no 90-day grace period, and if caught, you'll get a $50 ticket for the first offense. I think that's a great idea, and Florida should do the same. That's a very interesting question. Changing the subject slightly. Texting and driving is a bad thing. And the fact in Georgia, apparently, you just can't have your phone in your hand. If you have your phone in your hand, they're assuming you're doing something with your phone. You're either talking on it or texting or maybe you're playing solitaire.
Starting point is 00:47:57 How long ago did they enforce that law in California? It's been forever. You get caught with a phone in your hand. Yeah. Fine. So I like the idea. What do you think about it? Our listeners, our texters, 877-960, 960.
Starting point is 00:48:15 What do you think about making it a law in Florida like they did in Georgia? $50 fine for the first offense. I'm not sure what it is, but the second and third probably goes up pretty quick. Finding people for driving with their smartphones in their hands or their dumb phones. You can't have a phone in your hand. in Georgia. It's interesting. What do you think? 877-960-99-60, or text us, it's 772-497-6530. That's 772-497-6530. Rick, did you have something you were trying to say?
Starting point is 00:48:52 I was just going to say that with that phone system, you know, most modern cars now that are three years or newer, three years old or newer, hands-free cell phone, Actually, it's been out a lot longer than that, but hands-free texting. You know, all this, it's out there right now. You literally, you don't even take your hands off the wheel. You'll touch the button one time, and your hands stay on the wheel, and everything else is done by voice command. Yep.
Starting point is 00:49:21 We got another text back on the subject of Takata Airbags. Good morning. What does your customer do when they want to get the airbag replaced from the dealer, such as COG and BMW, tells you they can't get airbags? Then they show you numerous cars on their back lot that they can't sell because they can't even get airbags there. Robbie from Stewart, Florida. Well, first of all, I would like to, I'm assuming the cars that they have on their back lot that they can't sell because they can't get airbags are used BMWs. And I'd like to know more about that because I would salute Coggin if in fact they're not selling these cars.
Starting point is 00:50:03 What dealers are typically doing with these cars is they're wholesaling them. So if you know anything about Coggin BMW or you are an employee of Coggin BMW, give us a call 877-960-960. Are you storing the cars on your lot that you trade in any make if you can't fix the airbags? or are you just keeping your BMWs that you can't fix and putting cars out maybe loaners to your customers? I would think that these are probably cars that your customers brought to you because they had a defective airbag
Starting point is 00:50:49 and BMW couldn't provide you with an airbag so you took their car back, stored it, and then gave them a loaner to drive. I think that's what's the case. And in that case, it's congratulations to BMW and to Coggin BMW. Now, I will say this, that BMW is one of the largest manufacturers that have the problem of not having the inflators available. BMW, Ford, and Honda are the ones that have the backlog, and we can't fix your cars. So shame on BMW for that.
Starting point is 00:51:24 But congratulations to BMW if you are, in fact, giving free loaner cars. I think it kind of depends on the car dealer because we've had complaints about Brayman BMW in this area not giving loaners unless you beg and they won't say here's a loaner they will say okay if you're going to call BMW and complain we'll give you a loaner so if you happen to have a car and you do know that it has a dangerous recall or particularly target to take out of airbag you should go to your dealer and you should demand a free loaner car if they can't fix it and if they won't give it to you meaning the local dealer you should raise hell with the manufacturer and go to the 800 number for the manufacturer and say you demand a free loaner because you cannot fix my car and they will do it if you if you put enough pressure on it still is i cut up on my text yet or i think you are okay 877 960 990 for verbal and, of course, the text is 772-497-6530.
Starting point is 00:52:31 We've covered a lot of subjects, and we've mainly covered Takata Airbags and Dangerous Regals, but we talked about gap insurance. Absolutely. And we talked about also talked about the, what we just got through talking about, the digital, the smartphones, the fact that in Georgia, the have a law
Starting point is 00:52:49 that says they're going to give you a fine if you hold your phone in your hand or driving your car. Exactly. ladies and gentlemen we've covered some hot topics this morning join in we'd love you for your for you to call and give us your opinion and you have a great possibility this morning of winning a lot of money that's just a little teaser 877 960 960 or you can text us at 772-4976530 and remember that mystery shopping report that's coming up yes we want to
Starting point is 00:53:24 back to Advantage, and that is Advantage Ford in Stewart, so stay tuned for that. You are an important part of the show, and I want to thank you this morning, as I always do, for tuning in to Earl Stewart on cars. Join in the fun. 877-9-60-99-60. Now back to the recovering car dealer. You know, the silence is deafening, and I'm not just talking about the phone's not ringing for regular calls, it's for politicians not calling.
Starting point is 00:53:55 I really had a little bit of a, you know, I just had a little bit of concern. I said, boy, am I going to cost myself a lot of money? I just opened my big mouth, and oftentimes my big mouth can get me in trouble. It's going to cost you a fortune. Yeah, I said $1,000 to any politician running for office, anywhere in the country,
Starting point is 00:54:15 $1,000 to his political campaign if he will call the show and just discuss the Takata Airbag recall issue. And then Nancy said, how about any politician? And I didn't answer her, but I'm going to answer her now. Okay, if you hold a political office anywhere and you will call the show and discuss the Dakota Airbag issue, we'll pay $1,000 to your campaign, contribution to your campaign. Now, you know, there are a lot of folks out there that are holding.
Starting point is 00:54:53 political office. You know there are a lot of folks out there. We have an audience of about 20,000 people. Just statistically, there's some politicians out there. And if they're not politicians out there, which there are, there are a lot of people that know politicians, okay? Call somebody you know. Call Rick Scott. Call Senator Nelson. Yeah, call Nelson. Call Pam Bondi. You're either a politician or holding office or one running for office. Call the show. $1,000 to your campaign. Okay?
Starting point is 00:55:31 Wow. What does that tell you, folks? I mean, I hate to be a conspiracy theory guy, but doesn't it make you wonder what of our apologists? If they're afraid to talk about it? I mean, call me up and tell me, I'm stupid. Call me up and tell me I don't understand the issue. and tell me why I don't understand the issue.
Starting point is 00:55:52 Call me up and tell me why you haven't tried to pass a law or enter a bill to get a law to make it illegal to sell a car with a dangerous recall. This goes for local, county, state, federal, anybody out there in political office. $1,000 to your campaign. You know, the voters are listening to me right now. and the voters are wondering why you won't call me. You call your friends and acquaintances and you ask for contributions. I'm going to give you a contribution.
Starting point is 00:56:32 Explain to the voters why you won't call Earl Stewart at 877-960-99-60. If you're a politician, you hold political office, or you're running for political office, $1,000 contribution. If you think you're a good guy or a good gal and you think you should be elected, you should need campaign contributions to help you get elected. So you can do a great job for your constituents. I think we have a caller. Oh, phones are down. That's the reason we don't have.
Starting point is 00:57:07 Texted you that a little while. Okay, you can text us. You can text us at 772-4976530. And Earl, do you have any texts? over there? Because if you don't, I have a topic I want to cover. I have a text. Okay, Earl's going to share that text with you. And ladies and gentlemen, the phone
Starting point is 00:57:24 lines are down, so text us at 772-4976530. Your voice still can be heard this morning. Here's a text. I heard that Ford is discontinuing building sedans after 2020, 2020. Yet the Toyota camera is one of the top-selling cars in the U.S. What does Toyota know that Ford doesn't
Starting point is 00:57:46 Bill and Jupiter. Well, I can tell you there is some truth to the whole car thing. Cars are fading out. Camry sales are down. Truck sales are up. SUV sales are up. Hybrid, not hybrid, crossover sales are up. The larger cars, larger vehicles are selling with the gas prices being relatively low. And one of the problems, and this is an interesting thing that drives me nuts I drive a car I don't drive a van SUV is the lower profile of cars makes it difficult visually because most of the cars on the road now are trucks and vans and SUVs and one of the things annoys me as being a car driver I can't see very well when you're up in a truck you have much better visibility so it's kind of like the more trucks
Starting point is 00:58:38 and vans and SUVs on the road the less cars because of that fact not to mention the fact that you've got more room. A lot of reasons for it. So yes, Camrys do sell. They'll probably continue to sell, but I can easily see the day if energy prices continue to drop where there will be no Camry's, there'll be no cars, and everything will be the issue of these vans. It's just the way it's going.
Starting point is 00:59:04 Exactly. Ladies and gentlemen, if you didn't hear me earlier, the phone lines are down, and you can text us at 772-497-6530. And from Linda, she says that Rick Bradshaw should call. Well, I totally agree. Rick Bradshaw. In fact, I'm going to read you a text. I forgot to mention this, but I sent a text to Mike Gogger.
Starting point is 00:59:28 Mike Gogger is number two to Rick Bradshaw and Palm Beach County Sheriff's Department. Great guy, and he's the number two man to the man himself, Rick Bradshaw, the sheriff. I sent him this this morning. Mike, I got a question. I assume your deputies can access the VIN of cars they see on the road by cross-raffersoning the license plate numbers. Why can't they run the VIN through www.savercar.gov, the NHTSA website, to determine if there's an unfix safety recall. Deputies can issue a ticket or warning for non-functional headlights. Why not for non-functional airbags?
Starting point is 01:00:12 So, Mike Gogger, Rick Bradshaw, anybody with the Palm Beach County Sheriff's Department or the Martin County Sheriff's Department or the Broward County Sheriff's Department or the Broward County Sheriff's Department, anybody in law enforcement, we'd love to hear from you. Our phones are dead. Unfortunately, I hope we can get those fixed. We seem to have a lot of problems with our phones here. I don't know why that is. Internet. Next week we're bringing in our own phones. It's conspiracy.
Starting point is 01:00:39 Okay. Let me give the text number out, 772. 4976530. We have to rely on text because we can't do the phones, so we will give that out a lot of times. Here it goes 772-497-6530, and I'm going to give it out even again. 772-497-3530. Please text us if you're a law enforcement officer,
Starting point is 01:01:06 if you're female, and you haven't called the show before, or if you have any comments. Politicians. Don't have phones. Politicians, a text, $1,000 to your campaign. An existing politician in office, someone running for office, $1,000 to your campaign. If you'll text us at 772-497-6530. And remember, ladies and gentlemen, this is the first time that Earl is offering to be, well, shall we say, a little lax on their rule. to win $50 or $100.
Starting point is 01:01:44 He just said that you could text us at 772-49765-30, and you could still win the $50, the $100. That's how passionate we are. That's how passionate the recovering car dealer is. He wants to hear from all of you. 772-4976530. I have a story from the daily business review that I've been trying to get across to our audience. Do we have time for that?
Starting point is 01:02:18 Let me, I think I have a text here. We have a text here. Okay, I'm thinking about restoring an old Chevrolet pickup truck. As I start the process, will I be required to meet current safety and admission standards like adding seatbelt, Scott from Jacksonville? I think Rick's got the answer to that. I actually have looked into this. It's going to be based upon the actual year of the vehicle that is on your title. And the reason I looked into this is I looked into the idea of building my own motorcycle,
Starting point is 01:02:56 but there they base it on the year of what year you built it if you're just building it with aftermarket parts. Well, I know the answer is no. because we have a 1937 Pontiac and we drive it on the roads and it is restored. It's restored to original and it doesn't have seatbelts. It doesn't have airbags. In fact, it doesn't have any of the safety devices that you find on the car since 1937. So if you have an antique car and it's a certified antique, it's legal to drive it on the road without the extra safety device. Right.
Starting point is 01:03:30 Whatever year your car is, 57. Those are the safety standards that you have to have in that vehicle. That's great information, Rick. Great information. I'm sure there are a lot of people who didn't know that out there. And thank you for texting us. 772-497653.
Starting point is 01:03:48 It must be frustrating a few folks out there trying to call the radio station and wondering what the hell is going on. And all we can say is we just don't have phones. A whole lot of nothing. happens a lot around here it's a conspiracy they're trying to shut it's the yeah the powers the beer trying to shut us down no they're just conspiracy I got another text and another one after that okay here we go thank God for text okay here we go don't text and drive that's a good one Rick likes that's just now and we did the old Chevrolet pickup I think I said
Starting point is 01:04:24 I got one coming you got one coming yep okay my fingers are going as fast as they 172-49760 please text us because we can't get our phones working here at the studio and really a shame there we go 772 4976530 and the new text is hello why does it take so long to buy a car I went into a dealership knowing exactly what I wanted and didn't need a test drive it took over five hours for me to walk out the door the negotiations are ridiculous well how true i mean uh as i've said before car dealers are selling cars the way everything was retailed back in the 20th century more like the early part of the 20th century archaic it is a uh it's a
Starting point is 01:05:20 dinosaur system and it works because the car dealers have a monopoly on selling cars if the manufacturers could sell cars directly like Apple sells smartphones it wouldn't happen the car dealers are entrenched by our cake franchise laws they cannot be touched they cannot be terminated they cannot be eliminated we have car dealers that have amazing protection under state laws 50 state laws they can basically do anything they want to and get away with it so it's like buying a horse you go in it's haggle and hassle five hours Excuse me, let me talk to my manager.
Starting point is 01:05:59 Every time we do a mystery shopping report, it's the same thing. Steve goes to Charlie, Charlie goes to Lucy, Lucy goes to Billy, and then Billy goes to the manager, the manager goes to his manager, and so back and forth is game playing, and it's a shame. And so way cars are sold, and you're stuck. We recommend, you use the Internet as much as possible, we recommend TrueCar, www.com.
Starting point is 01:06:25 We also recommend their Costco.com. If you're a Costco member, we have reservations about Costco, and we've talked about it on this show a lot. Costco, you will get a better price from a Costco dealer than you will directly. You'll get a better price from a true car certified dealer than you will if you go directly into the car dealership. So there are two ways to save yourself some time. One right after that.
Starting point is 01:06:50 Got another one. Here we go. And here comes another one. Okay. excuse the pause here pauses are poison on radio dead air hi guys love the show do you know the current laws concerning tinted windows it seems to me that many many cars um two front windows are tinted are tinted well i'm not the tenant windows that interesting point uh tint windows every state has different tint windows
Starting point is 01:07:18 laws. Maybe Rick or Stu or Nancy knows the exact 10th degree of 10 in Florida. But if you have that degree of 10 in Florida and you go to Georgia you could be breaking the law. Yes. And we found out
Starting point is 01:07:34 as a Toyota dealer, I normally don't like to mention Toyota because people know that I'm a toilet dealer and this is not an infomercial and we don't care about Toyota. We care about you. But Toyota was tanning windows for all the Toyota dealers in the Southeast United States.
Starting point is 01:07:51 So I complained to Toyota because a customer of mine complained to me because he got a ticket in New York and he bought the car. The car was built by Toyota and it was tended by Southeast Toyota and the tent that South Toyota pre-installed on the car that I sold him was the illegal in New York. So I paid his ticket for him and I told Toyota that they better reimburse me. And not only did they reimburse me, but they stopped tending cars because of my complaint. So, yes, tent is something that can be... It varies.
Starting point is 01:08:26 It varies here. Rick's your point? According to the Internet, which Florida tinting laws, 28% of light must be able to get through the front windows and 15% for the back windows. Now, unfortunately, unless you've got some sort of a fancy light meter... What state is that in? That's Florida. Oh, just Florida.
Starting point is 01:08:48 Yep. And every state is going to be different. Some states may not allow any tint at all on the front windows. And it has to be also non-reflective tint. So I would check any state that you're going to be in. I would check their rules if you're going to have any window tint at all that is added on. Now, you mentioned that Southeast Toyota was doing that window tint edition. But was that SET itself or was that Toyota?
Starting point is 01:09:15 because I don't think the factory will tint them beyond any legal amount. Okay. Got a very interesting text there. You know, we read everything. Slow down. Slow down. Unexpergated, right? So I have a picture of a chicken coop.
Starting point is 01:09:33 That's true. You heard me right. Chicken coop. And it says, do you know why my chicken coop has two doors? And I don't know. As if it had four doors, it would be a chicken sedan. Ah. that's frank frank from
Starting point is 01:09:47 and jubiter farns thanks frank actually frank was on the phone when our phones went down so he got cut off so okay thank you frank we need a little levity because I was starting to get too intense
Starting point is 01:09:59 with the phones being out yeah and I have something to share with our audience that I've been trying to well share with the male and the female listeners there was a news article that appeared in the daily
Starting point is 01:10:14 business review and it was about a young lady who wanted to purchase a vehicle out in California, Fremont, to be exact, and she went to Auto Nation Honda, and the sales pitch was so aggressive, and things got so disturbing that she asked for the manager after, well, a while, and the manager arrived, and he sat there with her and listen to her complaints. And after all of that, and also all of her information about how women affect that car purchased. You know, ladies, there's more of us than there are of the male-dominated boys club. So that might have sounded.
Starting point is 01:11:06 Well, anyway, ladies and gentlemen, she was very passionate about her purchase. And she decided that she was going to affect the ladies in a special way. And she went to work for Auto Nation right out there, Auto Nation Honda. And she increased the traffic. What did I tell you earlier about the traffic that she had increased out there at Auto Nation in Fremont, Auto Nation Honda? I mean, it went up to like 18 percent, I think, that the ladies. started coming in and she she did a lot for that dealership by increasing the sales so anyway I'd like to share that to you I'm sure that all the ladies don't feel like you know sitting with
Starting point is 01:11:57 a manager for over an hour to change things at a car dealership but ladies and gentlemen you can make a difference by doing your homework and intimidating these these guys that they they call the boys club intimidate them. They can be intimidated very easily just by you doing your homework. So, text us. What do you think? How do you feel? There must be a lady out there
Starting point is 01:12:23 that needs $50.772-497-6530. Well, we've got to text, Ataboy. I love Ataboy. We all like to have Pats on the back. Great to see this program. I'm scheduling my Airbag recall replacement right now, because of you. Thank you for the reminder, Darlene from Jupiter. Thank you, Darlene, for the acknowledgement, and you did a good thing for yourself and your family, and probably for a lot
Starting point is 01:12:54 of people listening, because you should follow Darlene's example. I mean, it's easy to procrastinate on these things, but you don't want to procrastinate on something that can cost you or a family member your life. Yes, ladies. Excuse me for just for a second, and earlier, ladies and gentlemen, I did give out the place where you can go to check whether your car has been recalled or not, and that's safercar.gov, and you can just enter that bin number, and you can get the information yourself. 772-497-6530. We've got a text from one of our greatest callers and textures, and our most regular listeners to this program, Don from LaBelle. Don says, because salesmen can't negotiate anything except lowering trade in value, would a tactic be to save time to demand to talk only with a sales manager or you'll leave?
Starting point is 01:13:49 And I say that's from Don, from LaBelle. Another great suggestion, Don, if I were a civilian, not a car dealer, and I was out in the market trying to buy a car, I would go straight to the top guy I could find. Yes, absolutely. You save yourself a lot of time, a lot of aggravation. First of all, you're dealing with somebody more knowledgeable. And one of my favorite expressions is, the best bluff is when you're not bluffing. You have an idea in mind what you can buy a vehicle for. As Nancy says, a lot. Do your homework. Do your research.
Starting point is 01:14:26 Check with consumer reports. Go to True Car. Go to Costco Auto Buying Program. There's a lot of ways you can get good prices for the vehicle. that you want to buy. Once you have a pretty good idea what you should pay for the car, go into the car dealership, and when the salesman comes up, say, I'd like to speak with your manager. When the manager comes up, you might even say, I'd like to speak to your manager. Go to the top and say, listen, I'm here. I don't want to waste time. I know what I have to pay for the car.
Starting point is 01:14:59 I want your out-the-door price. Be sure to include all those fees that you feel necessary. necessary that I pay. I don't want to quibble about dealer addendums or dealer fees or notary fees or tag agency fees. I don't want to quibble. All I care about is the total out-the-door price. The only thing I'm going to pay you in addition to the price that you quote me is going to be government fees for the tax and tag. Give me that price and if it is close to the price that I have researched and will pay, we can do business today. If it's not, I'm going to do a 180 and I'm out of here. And remember what I said, the best bluff is when you're not bluffing.
Starting point is 01:15:44 So if you can do that, you'll save a lot of money in time and you'll buy a car for a good price. The problem is a lot of people just can't do that. I mean, I'm kind of an aggressive person. And if I think I'm right, I stand up. and that's my personality. I'm not proud of it. It's just the way I am. There are a lot of people out there
Starting point is 01:16:09 that don't want to come across is aggressive. And so these are the people that are polite. And unfortunately, the nice, polite people are the ones that are taken advantage of. Our shopper, Agent X, he's really good. He's really aggressive.
Starting point is 01:16:25 He can't even make himself be real nice sometimes. And so we really get a little bit of a unrealistic view when we send agent x in to do a mystery shop because he can if you read between the lines of the mystery shopping reports you'll see where oh gosh an ordinary person wouldn't have said that an ordinary person would not have asked that question and that's what we do so most people out there are just being taken advantage of it's really sad give us a call my text because our phones don't work.
Starting point is 01:17:01 772 4976530. Very sorry about the fact that our phones are not working. But you can text us. It's 772-497653L. Back to my story that I was talking about just earlier
Starting point is 01:17:18 from the Daily Business Review. Nobody asked, but Alana did end up purchasing a vehicle. That's good. That's an important part of the story. Also, what's more important, important, being silly, that Alana said she ultimately bought the used Honda Civic, and she
Starting point is 01:17:38 bought that from another dealer. Also, there are four more women working at the dealership now, and they're selling, and they're alongside many men, as you will know, it's male-dominated as far as salespeople are concerned, but they're out selling 25 men in that dealership. So there's four women out there now all because of a lot of them.
Starting point is 01:18:08 Speaking of women in the workplace, and I don't like to go back to my business because I don't like to think of this program as having anything to do with my car dealership, but sometimes the examples are too important to ignore. And we're trying to hire more women in my car dealership.
Starting point is 01:18:26 We want 50%. Why? Because half the population of the planet are women, half the population of the people who buy cars are women, you know, that's a no-brainer. Most women would prefer to buy a car from another woman, and most men probably would probably prefer to buy a car another one. We find women are better salespeople than are men for a lot of reasons. So we're trying to hire a woman. But we told the public that we want to hire more women. And I got sued by a man. The man said we were discriminating against men because we were trying to hire more women.
Starting point is 01:19:08 Now, remember, we've only got about, what do we got to do, 25, 30% of our sales force women? About 30% of our sales force. We want to have half. And so we're trying to actively hire more women. All things being equal, a man applies and a woman. applies they had equal abilities we want to hire the woman so we got suit for the EEOC federal lawsuit through the EEOC the EEOC after examining our case to decline to take action against us so the individual the man is now
Starting point is 01:19:44 filed a suit against us himself saying that we discriminated against him by our advertising the EEOC said we did not, said that we didn't hire him for other reasons, which is true. So another little thought to put in the heads of the women out there, and the politicians who will refuse to text the show, I was going to say, call the show, any politician who text the show that will discuss the Togada Airbag issue with us will get $1,000 to his campaign. It can be an active politician or one running for office, and I'm talking local, state or federal politics but our laws are stacked now against women a company that wants to hire more women
Starting point is 01:20:34 should not be penalized for trying to hire more more women we should be it should be like a affirmative action we know we have done women a disservice in the workplace we all heard about the glass ceiling we know what's going on the pound me to movement is really really hashtag I did it again you don't have to say how you just say me too movement hashtag me too or just say me too I got this little old guys out there that know what I'm talking about
Starting point is 01:21:04 hashtag me too um in any rate pound me too sounds a little masochistic it does to what you're saying I mean pound pound me too hashtag don't pound me hashtag me too
Starting point is 01:21:18 I don't get serious about it unless you're talking about pound cake oh no we're all pointing at you to my story again out here in California out in California. Can you imagine how many dealerships a woman walks into or a man where they turn around and they leave because they did not get what they wanted? So that's what Alana did. She went to another dealership. She purchased her vehicle and she went back and she got a job at that dealership.
Starting point is 01:21:53 that she had walked into and honestly ladies I expect to hear from her this week I did make a phone call out there and I expect to hear back so ladies again 772 4976530 first two new lady callers and be sure to say that you are a new caller or texer whatever the phones aren't working so 772 4976530 now back to to the recovering car dealer. Well, the text is working. Here's a text. When you bring your car in for service of the dealership,
Starting point is 01:22:29 are they required to notify you of any recalls? Well, there's no law saying you have to do that. The manufacturers are supposed to tell their dealers to do it. The dealers should do it if for no other reason than profit because they get paid when they do a recall. Recalls are free to the customer, but the manufacturer reimbursement. the car dealer the technicians are paid the service advisors that you see in the service drive
Starting point is 01:22:59 when you bring in car and get paid everybody makes a profit when you bring your car in so it's good business for car dealers to notify you of outstanding recalls when you come in the car dealers are all supposed to be proactively contacting their customers but because of something I don't understand the list that we are provided with to call our customers are archaic. We were recently provided with a list by Toyota, and it was about 8 or 800. 850. And what was it, about 5%.
Starting point is 01:23:36 Yeah, the cars had been traded in, sold, no longer driven. So this came from Toyota National Headquarters, and it was an obsolete list. My feeling is that the Department of Motor Vehicles, the state, Department of Motor Vehicles in all 50 states probably have current lists. Yeah, they could update the manufacturers. How can you not have a current list? If you register your car, you have to, otherwise you get a ticket because your tags expired. You register your car, you register it, and you have to have your address, and it's so the databases of all 50 states.
Starting point is 01:24:15 Why can't Toyota and all the manufacturers get the current databases so that they can, notify the customers. As I said earlier, 75% of the cars on the road right now with recalls have never been notified. Only 25% bring their cars in to get fixed. And the reason being reason being of just apathy on the part of the manufacturers, the car dealers, and the public. I have to say it too, the folks driving these cars, you're being apathetic. You need to Check it. So easy. So easy.
Starting point is 01:24:55 Safercar.gov. What's easier to remember the safercar. dot gov? Enter that VIN number, safercar.gov. Check on your recall. It's going to be up to us, folks. But thank you for the text. We have to take the responsibility.
Starting point is 01:25:10 772-4976530. What I would do if I brought my car in, if they didn't say anything to me, I would ask the service advisor. And I would say, would you please run my VIN in your computer just in case there's a recall of some kind that we don't know about.
Starting point is 01:25:28 And that's entirely possible that a recall could have been issued yesterday or last week and no one knew about it. Sometimes it takes a while for the word to trickle down to the guy in the service drive. Absolutely. 772-4976530, ladies and gentlemen. And, well, we've laid a lot of money
Starting point is 01:25:51 on the table this morning, haven't we? Yeah. A lot of money on the table and for those folks who just tuned in who are trying to call us and wondering why they can't get through, is because our phones are broken. And I apologize. It's embarrassing to have a live radio talk show and sit here in the studio for two hours when the phones don't work. This happened once a long time ago, but we didn't know the phones didn't work. We just thought we had a lousy radio show. And we sat here and I was...
Starting point is 01:26:21 No one's listening. I was crying. I was beating my head up against the desk and saying, please, I'm begging. And ladies and gentlemen, if you want to see that video, text us. I have $200 for you. 772-4976530. Okay. We're getting close to a mystery shopping report time, and I think what we'll do is maybe jump into it just a little bit earlier
Starting point is 01:26:49 because you know there could be a miracle and the phones get fixed so we can always finish the report and then we can go back and answer some questions. Again, my apologies, my apologies for the phones. And ladies and gentlemen, I'd love for you to vote
Starting point is 01:27:07 on this mystery shopping report. I want to tell you it would be the icing on the cake and you can do it very easily. Just tap away. 772-4976530. Enter that number, and if you're not interested in voting on the mystery shopping report from Advantage Ford and Stewart, well, at least you can save your own life. Enter that bin number, safercard.gov. We've mentioned it over and over again because we're not getting the kind of help from Pam Bondi or Rick Scott or Bill Nelson.
Starting point is 01:27:49 The whole kitten caboodle. Brian Mast. Who? Brian Mast. There you go. I saw him this morning. He said hello. Now we'll get into the mystery shopping report.
Starting point is 01:28:01 First I want to tell our regular listeners that this is the first Ticada Airbag, Mr. Shopping Report. We've done a while. We've been going after the Costco member auto buying program, and we've had some success. we shopped eight dealerships on the Costco member auto buying program we've had a conference with the Costco member auto buying executives we've had some progress we've had some understanding they're studying their program they're going to study some changes so I want all you Costco members to know we still got your back we haven't given up on this and we still feel the Costco member auto buying program will in spite of the problems give you a better price than you would get if
Starting point is 01:28:50 you just walked in the door to buy a car. So we're not saying don't use the Costco member auto buying program. We're saying be cautious and be cautious of the dealer fees and I plural say that Costco member auto buying programs allows the dealers to add the dealer fee. They say fee and one of the progresses we made with the Costco member of the buying program is if the dealers have multiple fees, especially in Florida. They have two, three, maybe four fees. A lot of the Costco member program in South Florida are only adding the one fee, and then they sneak on the extra fee. Dealer installed accessories is another bone of contention. But they're working on that, very positive meeting we had, so we will still keep the Costco member auto buying program as recommended.
Starting point is 01:29:41 but we recommend true car right now as being the preference of those two and we'd like to have the Costco member auto buying program come around and adopt the true car policy of not allowing dealer fees or dealer installed accessories to be added to the true car price and that's what we're working on we think we might be successful now for our first takata airbag mystery shop in eight weeks at least mystery shop of advantage for and Stewart, Florida. Right now, there are millions of vehicles in the United States affected by an extremely dangerous safety defect in their airbag systems, specifically the part of the airbag assembly known as the inflator, a component manufactured by company called Takata. By the way, Takata no longer exists. The company has been bought by another company, but the Takata airbags continue to be manufactured. The inflator is supposed to do what its name implies. Inflate the airbag when the vehicle gets into certain types of collisions. The Ticada airbag inflators, however, do a little bit more. The propellant used in these Ticotta Inflators can degrade over time, especially in humid climates like Florida,
Starting point is 01:31:00 causing it to explode much more forcefully than it was designed to. See, the inflation is really a controlled explosion. and what's happening with the Takata Airbegging platers is uncontrolled. It gets out of control. The ammonium nitrate explodes just like a hand grenade. This can cause its metal housing to turn into razor-sharp fragments, shrapnel. They can maim and kill the occupants of the vehicle. New vehicle manufacturers have issued recalls to repair this defect,
Starting point is 01:31:32 but the extent of the problem is so massive. There's no way for replacement parts to be made. made at a sufficient rate to fix them all. So these replacement parts are simply not available, leaving millions of drivers without a remedy and at risk for a life-threatening disaster. There are also millions of these affected vehicles currently being offered for sale by car dealers and independent sellers. Now that's the crime. And that's what I say. shame on you politicians. You can't call us because their phones are down, but you can text us. And I know you're listening to this report. If you're a politician or running for public
Starting point is 01:32:19 office anywhere in Florida or all 50 states or for a federal office, call us, I'll make a $1,000 contribution to your campaign. You can't call us. I just said that, but you can text. You can text. 772. What's the number? 497. 772-497-6530. 772-497-6530.
Starting point is 01:32:46 Texas, $1,000 contribution to your campaign. Okay, I lost my place. I got so upset. Well, there's no law. Yeah, exactly. There's no law, and that's why we want the politicians to call. new vehicle manufacturers have issued recall so these replacement are simply not available leaving millions of drivers without a remedy and at risk for a life-threatening disaster
Starting point is 01:33:17 okay that's here we go I just said that the real problem is there's no law this is a real problem and as you know from this show blah blah just said that car dealers are free to sell these death traps with no disclosure to unsuspecting customers as I apologize for reading what I just read. Oh, I think that's important that you read that over again. Maybe we should read it over and over again to get everyone's attention. Ladies and gentlemen, I know you want to vote on this mystery shopping report. Help us.
Starting point is 01:33:49 772-4976530. We are shopping Advantage Ford in Stewart. Our campaign to raise awareness of this problem is in its third year. Hard to believe. Seems like it's only been yesterday, but we've been talking about it. This is a third year. One of our most effective methods of shining a light on this is through mystery shops. Of the nearly 100 dealerships, we've investigated nearly all of them that failed the test. I mean, we really went after them in the first year, and we do maybe 20 shops. We do phone shops. It did a lot of shops, and we've done about 100 mystery shops of car dealerships selling.
Starting point is 01:34:31 these and nearly all of them had failed the test. Cars are being sold as we speak. There are several ways a dealer can fail the Takata test. The worst way is to blatantly lie to the consumer and tell her that there's no recall when there actually is. Now we have seen this where there was no doubt that the salesperson knew. We've seen it with Carfax and Autocheck reports in their hands which disclosed the recall and the salesperson looking the mystery shopper in the eye and saying there is no recall these cars are perfectly safe that's number one another way is to fail to mention the existence of recall and this is virtually what most all car dealers are doing allowing the customer customer to proceed through the sales process ignorant of the danger the third way is to
Starting point is 01:35:28 acknowledge or disclose the recall, but give bad information to the consumer about how to remedy the situation. For example, telling the customer to simply bring the car to the manufacturing dealer, when in fact no fix exists, no inflator exists, they're not available, or to simply tell the customer that it's their responsibility and sell them a dangerous car anyway. The fourth way is to advertise the car for sale only to tell the customer they can, cannot sell the car because of the Takada airbag recall this doesn't happen very often but we'll see as we research it on the computer we'll go to a car dealer's inventory we'll see a car there with a Takata airbag and we run it through the governor you know www.savercar.gov
Starting point is 01:36:18 and we'll see that it's an effective airbag recall and it's advertised for sale we go into the dealership they say oh we can't sell you that car but we got another one just like it bait and switch that's the fourth way pretty rare yeah this week we returned to the decider issue and investigated the local four dealer advantage for in store to see how they handle the sale of an extremely dangerous vehicle we began on their website navigated to their used car inventory the listings were sorted by price low to high the very first car on the list was a 2011 Nissan Versa with a price of $4,995. It had 111,000 miles on it. That's a low mileage for a 2011. We know that Nissan Versa is between the years of 2007 and 2012, I have a strong likelihood
Starting point is 01:37:15 of being affected by the Dakota Recall. So we copied and pasted the VIN into safercar.gov. We had it right away. First car we checked. And we know that there are other cars like that in their inventory too. But the first one we checked, the Advantage Ford had both a driver's side and a passenger side took care of an airbag recall. We triple-checked this on Auto-check, Carfax, and Nissan's own recall check website. There was no question. This was a very dangerous vehicle. We saw that parts were available for the driver's side, but the repair has.
Starting point is 01:37:55 not been fixed hadn't been done, which makes you wonder why would they put it on the lot and why they would advertise it for sale. Driver's side had not been done. The passenger side was a no remedy recall. No part was available. The inflator was not available. You buy that car, you're stuck with it. You can't fix the passenger side recall airbag. Agent X went to Stewart to try to buy the car. Here's a report. Prior to departure to Stewart, I called Advantage Ford, speaking the first person, because if I were the mystery shopper, I called Advantage Ford to confirm the availability of the used 2011 Nissan Versa. Any folks out there buying a Nissan Versa, by the way, keep this in mind, the 2007 to the 2012 are likely to have a Dakota Airbag recall. I spoke with a person
Starting point is 01:38:53 named Christine. She said she worked in the internet sales department and would be the one to help me. She didn't know if the Versa was available, but offered a check and call me back 15 minutes. I gave her my number, thanked, and I waited. Christine called me back in 10 minutes. Seems excited to tell me that the Versa was available for sale. We made arrangements for me to meet her at 7.15 p.m. She would have the car waiting for me up front. I hurried to my car and left for Stewart. On the way, Christine called me to say another salesperson, Tim, would help me. She explained she had an emergency to attend to.
Starting point is 01:39:33 She said Tim was ready with the Versa and the keys. I arrived on time, saw the Versa parked right up front as I, as promised. I went in and found Tim quickly. He looked a little frazzled. He greeted me but told me that he'd forgotten that he had another appointment on the way. He said shame would be the one. to help me now it's funny how these mystery shopping reports usually involve multiple individuals but that's just the way it is a bus load car dealerships on cue Shane
Starting point is 01:40:06 approached shook my hand we walked outside of the Versa parked right up front he asked for my driver's license so we could take it for a test drive I gave it to him and he went to get a license plate I poked around a lot took some pictures for a few minutes while I waited for Shane to return. The Versa looked like an old car, nothing terrible. Shane ran back outside, popped the plate on the back, started the engine, started nicely, and we took off. On the ride, I asked the first of the three questions. Now, you regular listeners will know we go through this process on all of our Dakota Airbag shops, and this is the first of the three questions we ask every salesman. Has this car out?
Starting point is 01:40:51 been in an accident. Shane said he didn't know, but we'll check an auto check on it for me when we got back. So we'll check that later. Drove along for a bit. Then I asked in the second of the three questions. Any mechanical issues to the car checkout well in the service department? Shane assured me that Advantage Ford was precise when they checked out used cars and I shouldn't expect any issues. And that's almost 100% every time you ask a salesperson about to use car. This car is perfect. Yeah. We would not sell an unsafe car. And you know the fact of the matter is sometimes these salespeople are innocent. They go to the sales meeting and they get brainwashed. We wouldn't sell an unsafe car. Now that's the manager. Maybe the manager's brainwash.
Starting point is 01:41:42 You never know where the brainwashing starts. But the salespeople, most likely I mean you're not going to tell the salesperson hey we really sell some dangerous cars we don't want to get into a conversation they don't have that conversation they believe probably what they say I think everybody's drinking the collate yeah I think you're right there's no excuse he didn't know she didn't know blah so he assured me this was safe car I changed subjects I pulled back into the parking lot I brought up the price of $4,995 and I have to asked if that was firm. Shane said they didn't haggle on the internet price. There's a little
Starting point is 01:42:25 truth to that. Your internet prices, if you can get an internet price, are typically firmer than any other kind of price you're going to get at the car dealership. I suggest that we go inside and go over the numbers. Once I was seated, Shane excused himself and said that he would get the auto check report from his manager and reminded me if I had asked to and it reminded me I had asked about accidents. He came back with a printed copy, he sat down and pointed out that it had been in an accident. He turned to the fourth page and said, yeah, there was an accident.
Starting point is 01:43:03 Looks like it was disabled, but the airbags didn't deploy. I guess what does he mean by that? Well, usually on the history reports, it'll say if airbags are deployed or if it was towed or if it's disabled, but I looked at this report. It didn't say anything about airbags. on it he might have seen the airbag recall and his brain saw that but it did say the vehicle was disabled well that that could be as simple as a blown out tire so bad that it can't be
Starting point is 01:43:32 that's true it doesn't give you any details yeah i asked him if uh this would affect the reliability or safety of the car he replied that they wouldn't sell an unsafe car he laid the report down pivoted back to the deal i picked up the other check report, leave through it as he spoke. On the fifth page, I saw both recalls. Shane had not pointed those out, but he really never made it past the accident on the page four. I did not get the feeling that he did this on purpose. Shane asked how I'd be paying and I told him cash. He left to get a proposal for me. The selling price was exactly as he said four thousand nine hundred ninety five dollars they added a five hundred ninety nine
Starting point is 01:44:19 dollar dealer fee and five hundred forty dollars and ten cents in government fees and sales taxes five hundred ninety nine dollar dealer fee they always had a dealer fee have to say that's about the lowest dealer fee i've seen uh they don't come any lower than that typical dealer fees that we see are over a thousand sometimes over two thousand or even over three thousand he asked if i was ready to to do it. I leaped through the other check report again. I said I noticed some recalls on the report. I read these to him and asked if it should be of concern for me or my family safety. Shane said, no. I shouldn't be concerned. He said that recall repairs can be done at the Nissan dealer across the
Starting point is 01:45:06 street and they wouldn't cost me anything. So I asked again, so I have no safety issues to worry about. Shane said no. Obviously that's not correct because the passenger side airbag can't be fixed because there's no inflator available. And he's not even sure that the driver's at airbag can be fixed right away. You just don't know what's going to happen. A lot of times the airbag inflators will be available, but the particular dealer won't have them. sometimes they're back ordered from wherever anytime they're air bank and players available that isn't to say that every dealer of that brand in the
Starting point is 01:45:52 US has them available we went back to the price again I asked if he was firm on $4,995 he said he was I asked about the $599 fee could he take it off he said he could not take it off that's all the dealer that's all that's all all customers pay it all dealers do it and the advantage for it had one of the lowest dealers fees and run it was three statements that's true that is one the lowest all dealers don't do it but most do and he probably can't take it off you know car dealers don't pay their salespeople on the dealer fee and the sales people run commission so really 25% of the profit is a typical commission
Starting point is 01:46:40 On a $600 dealer fee, you're looking at, what, $150 commission that is costing the dealer, I mean, costing the salesperson by having to charge that dealer fee. So he can't take it off, if he could take it off, he would. I said I was a Costco member and asked if I could get a discount on the price, and he could not. So apparently it wasn't a Costco member. And kudos to the fact that he didn't lie about being a Costco member. I felt I'd beating Shane up enough at that point. He was nice and I began to feel guilty. I asked him to hold the car for me for one day and I'd be back.
Starting point is 01:47:19 He ran to get his manager and returned quickly with another man who shook my hand and agreed to hold the car. I grabbed the auto check and the buyer's order and I left. Advantage Ford failed the Takata test. Why? Well, first of all, they were selling me an unfixed Takata car in the first place. then the salesperson ensured agent x on multiple occasions the car was safe it was not he also erroneously told him that he could easily get their repairs done the passenger side of air bag had no fix so he really failed big time in more than one way agent x sensed that Shane was an honest
Starting point is 01:48:00 honestly ignorant of this maybe this is true but the end result is the same a deadly car was being sold This car is still for sale, and someone will likely buy it. In fact, someone will buy it. If this car dealer ship doesn't sell it, they'll wholesale it. Another car dealership will retail it. As I said earlier, they don't scrap cars that have defective airbags. They sell them. And if they don't retail them, they wholesale them, and then somebody else retails them.
Starting point is 01:48:32 So all these dangerous cars are being retailed. Guaranteed? Guaranteed? Just as guaranteed? you can lose your life by driving a car that's been recalled so we're going to we're going to vote on this but I'm on a renew my text challenge to the politicians text us at 772 4976530 you know who you are you're sitting on your car you're sitting in your office you hear this you politicians out there that are running
Starting point is 01:49:08 office or are already in office. Call me up, tell me I'm crazy. Call me up and tell me that you really want to put a bill before the Florida legislature to make it illegal to sell cars with dangerous recalls. Call me and tell me anything you want to tell me on the subject of cars being sold with dangerous recalls. What is your opinion? Why have you been silent on the subject. $1,000 contribution to your campaign. And do I think you'll call? No, I'm almost sure you won't call. Text, I should say. Text us. You can't use the excuse that the phones are out of order because I'm giving you our text number. 772-497-3530. $1,000 contribution to any politician in Florida or any other state running for local state or federal office.
Starting point is 01:50:05 or already in office. Hey, that's a heck of an offer. $1,000. So we're going to vote on this. We had a car that was sold, an advantage for it in Stewart, Florida. Well, it wasn't actually sold, but he tried to sell it.
Starting point is 01:50:23 It will be sold. It should be illegal. Rick Scott, I wrote him a letter a long time ago, around that same letter, full page in the Tallahassee Democrat, which is the main name. newspaper at Tallahassee. That's Rick's home. That's where his office is. I know he's read it. Rick Scott ignored it. Senator Bill Nelson. I will say this about Senator Bill Nelson, who was also running for office. He talked about the Takada Airbag for a long time back almost three years ago. And suddenly stopped talking about it. Somebody got to Senator Nelson. Could have been Gentle Motors, could have been Toyota, could have been the Florida, could have been the Florida.
Starting point is 01:51:05 Automobile Dealers Association? Could have been the National Automobile Dealers Association. Somebody that's important to Bill Nelson got to him. And he stopped talking about Takata Airbags. Could have been Hichiro Takata. Yeah, could have been. Himself. Could have been anybody.
Starting point is 01:51:22 And it got to that same person or the company has gotten to a lot of politicians. And that's why they won't call us at 772-497-6-5-30. So let's go ahead and talk about that advantage for it and steward and talk about how we should score the salesperson and also score the dealership i'm torn and the reason i'm torn is it's similar to the dealer feel like they're all doing it i don't think that Shane would intentionally try to conceal anything i just think that nobody that dealership paid attention to this it's just uh it's just the way
Starting point is 01:51:57 they do business it's not on their radar so they don't they don't care but they're ignorant i don't know you're saying if we fail advantage forward we have to you have to you We have to fail every Ford dealer. We have to fail every car dealer in Florida. They're all doing it. Yeah. So we have, you know, we are a consumer advocacy show. We try to find a good deal list and a bad,
Starting point is 01:52:19 we try to have dealers that you can recommend. So the sad state is you can't use the Takata issue to fail. I'm going to say, just in relatively speaking, and when we talked about the different ways you can fail the Takata test, they felt it in not so an egregious way. I'm going to give Shannon a B. He seems like a good on a salesperson. But C minus for the dealership.
Starting point is 01:52:45 Yeah. Okay. Nancy. I'm going to give Shannon a C, and I'll give the dealership an F. Rick? I agree on the C with Stu for the dealership, but I think Shane gets a C as well simply because
Starting point is 01:53:03 as any police officer will tell you, ignorance of the law is no excuse. If you don't know what the speed limit is and you're speeding, you're still speeding. And Shane, if he's going to be a professional salesman, he should be checking these cars. He should know that an airbag recall is a dangerous thing, and he should be, you know, finding this out.
Starting point is 01:53:27 Well aware of his product. Yeah. You know, before I vote, I just want to be sure. And I know Stu is handling our postings here on Facebook and we're streaming this live on Facebook. We're doing postics on Twitter and Instagram and Snapchat and everything. Be sure the social media out there gets the fact that no politician. And a lot of you folks are Facebook friends out there, no politicians. Does that strike you as strange that no one would want a thousand dollars?
Starting point is 01:54:02 if one of your politician friends ask you for a contribution, say, why didn't you call Earl Stewart for a $1,000 contribution on Saturday? Maybe they'll listen to the, well, maybe they weren't listening. Call your politician friends out there, all you folks that are our friends on Facebook. I'm going to do it. Yeah. Call them also. And then if you didn't hear the show, didn't know about it, we'll be back on 8 to 10.
Starting point is 01:54:30 next Saturday, Earl Stodon Cars, on the True Oldie Station. We also have a grade from a Facebook friend of yours online on our live video. John Neal gives them a D. That breaks down to a C for Shane and an F for the dealership. Very good. Hey, John, thank you so much. I saw where you didn't tune in at 8 o'clock, but, boy, I'll tell you what, you really punch a pack there.
Starting point is 01:54:54 I mean, you really did it. I love it. They voted. How many other votes do we have? Oh, I just saw that one. We've got something going here that is to our advantage. It is a political season. We're coming up on the midterm elections.
Starting point is 01:55:09 We have a lot of those terrible political ads on television now. They're starting to drive you crazy. Well, that's the bad news. The good news is you've got a lot of hungry politicians out there. Now, our audience is above average. Our demographic, our educational level, our social media. All you folks out there really were preaching to the choir. most of you don't need as much help as we seem to offer on how to buy or lease a car or repair or maintain your car without being ripped off by your car dealer so we try to reach the people that aren't as sharp as you but the reason i bring this up is you most of you vote the people like you vote and you have something you're going to vote for so who are you going to vote for i don't care with a republican and independent a democrat we don't care who you're going to vote for but you have somebody you're going to vote for but you have somebody you're going to vote for you have somebody
Starting point is 01:55:59 in mind and most of you do vote call up these folks that you're going to vote email them tweet them contact them on facebook contact the people that you would normally vote for and say why won't you call earl stewart on cars for a thousand dollar political contribution or call the show next week if you haven't heard that's what i'd like you to do i rick and if the politician feels that they don't want to be seen as taking that thousand dollars we'll donate to their favorite charity. Well, why wouldn't you want to be... I'm sure they will, but they're not taking the money personally.
Starting point is 01:56:37 They're not taking the money personally. It's going to their campaign. If you believe in yourself, I've got nothing against political contributions. If you believe in yourself and you can help the world or you can help the state or help the city of Stewart, Florida, you want to run for public office. You need money to get elected. I'm offering $1,000 to any politician that will take a stand on the Takada Herabank issue. So spread the word. We want every politician within the sound of our voice
Starting point is 01:57:05 and everybody who knows a politician within the sound of our voice to call the show next Saturday. Too late now, we only got a minute left. Let's mention Nick who set the stage here for the police benevolent society and we're going to get that check out to him because we mean what we say and we say what we mean. Yeah, I'm going to vote, I'm going to pass
Starting point is 01:57:28 both the salesmen. I'm going to give the salesman a B. I'm going to give advantage for it a C minus, minus, minus. Hey, we're twins. Hey. And so we're going to put them on, we're going to put them on the recommended list. And that's just a sad statement that we have to put a car dealer
Starting point is 01:57:44 who's selling cars that can kill you on the recommended list. Exactly. And, you know, it's your fault, you politicians, it's your fault. And you regulators, it's your fault. It's not my fault. It's nobody's fault except yours. You're the ones that are regulated, and you're one that make the laws, and you're dropping the ball. Very important topic.
Starting point is 01:58:03 Ladies and gentlemen, on a lighter note, over a big dog ranch, we've got a few seniors over there that we've had in the dealership, and they're not, they haven't been adopted yet. And if you recall Maya and Falcon and who else, Masey, there's a few dogs. I think there's four or five, right? Pops. Who? Pops. Pop.
Starting point is 01:58:27 No, I think that's Sophia. Anyway, ladies and gentlemen, thank you for listening to Earl Stewart on Cars from all of us here at the studio. We thank you for your dedication, and we'll be back next week. Same time. Vettomte. The doctor. Thank you.

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