Earl Stewart on Cars - 07.15.2023 - Your Calls, Texts, and Mystery Shop of Champion Porsche, Pompano Beach

Episode Date: July 15, 2023

Earl and his team answer various caller questions and responds to incoming text messages. Earl’s female mystery shopper, Agent Lightning travels to the Fort Lauderdale area to visits a local Porsche dealer to see what the shopping experience will be for a new 2023 Porsche Taycan EV on their lot. Earl Stewart is the owner of Earl Stewart Toyota in North Palm Beach, Florida, one of the largest Toyota dealerships in the southeastern U.S. He is also a consumer advocate who shares his knowledge spanning 50+ years about the car industry through a weekly newspaper column and radio show. Each week Earl provides his audience with valuable tips that prevent them from "getting ripped off by a car dealer". Earl has been featured in The Wall Street Journal, The New York Times, U.S. News and World Report, Business Week, and other major publications. He has also made numerous appearances on CNN, Fox News, CBS, and other news networks. He is frequently called upon by local and national media to comment on major trends and newsworthy events occurring in today’s rapidly changing auto industry. You can learn more by going to Earl's videos on www.youtube.com/earloncars, subscribing to his Facebook page at www.facebook.com/earloncars, his tweets at www.twitter.com/earloncars, and reading his blog posts at www.earloncars.com. To purchase Earl’s book, “Confessions of a Recovering Car Dealer”, go to www.earlsbook.com. This will forward to Earl’s Amazon page to complete your purchase. All proceeds from the book go to Big Dog Ranch Rescue. For more information or to adopt the dog you have seen today or any of their other dogs, please visit their website at www.bdrr.org. “Disclosure: Earl Stewart is a Toyota dealer and directly and indirectly competes with the subjects of the Mystery Shopping Reports. He honestly and accurately reports the experiences of the shoppers and does not influence their findings. As a matter of fact, based on the results of the many Mystery Shopping Reports he has conducted, there are more dealers on the Recommended Dealer List than on the Not Recommended List he maintains on www.GoodDealerBadDealerList.com”

Good morning. I'm Earl Stewart. I welcome you to Earl Stewart on Cars, a live talk show all about how to buy, lease, maintain, or repair your car without being ripped off by a car dealer. With me in the studio is Nancy Stewart, my wife, co-host, and a strong consumer advocate, especially for our female business. We also have Rick Kearney, an expert on how to keep your car running right. I dare you to ask a question that Rick can't answer about the mechanics or electronics of your car. Also with us as my son, Stu Stewart, our linked to cyberspace through Facebook, YouTube, Twitter, and Periscope. Stu is also the Spymaster Director of our Mystery Shopping Report. He dispatches our secret shopper weekly to an unsuspecting South Florida dealership. And now, on with the show. Good morning, everybody.

Good to be back. This is Earl Stewart Live, and this is Earl on Cars. We've been doing this for a long time. Welcome back, our regular listeners. and I hope we have a lot of new listeners and viewers. In case you're new, it's an unusual show. We're a show on how not to get to ripped off by your car dealer. That's kind of a crude expression,

but car dealers for many, many years, let's call it, rounded off to 100 years, have been selling cars the same way. About the only retail business anywhere that you have to go in and argue with a salesman to get a good price. I used the word argue. I mean, haggle hassle, argue what, it doesn't make any difference. Can you imagine going into Publix or going into Walgreens and arguing with the pharmacists

or arguing with the salesperson about what you're going to pay for a loaf of bread? Well, that's what you do when you buy a car. So we've devoted the last 20 years to try to help you avoid that hassle. And with technology moving at warp speed, artificial intelligence and, and that, the cloud and, you know, the Internet, you know, made a huge difference. Search engines. There's a lot of things out there, tools available to us today to educate us and we can avoid being taken advantage of.

Now, remember, the enemy, I hate to say it, but car dealers can be considered the enemy. Car dealers, they have a lot of technology on their side, too. So it's still a fight. And that's what the show is. Earl on Cars, it's a call-in talk show. That's the way it started out. Now, it's not a radio show just anymore. It's a viewing show.

I'm not sure what they call streaming. And we've got streaming on Facebook. Facebook.com, or slash Earl on Cars. And we have YouTube streaming. That's our best streamer. You YouTube folks out there. We've got a very good follow. calling. Rick Kearney, sitting to my right, our certified diagnostic master technician

who will answer anything you can think of about your car, technically, any electronic, mechanical, mechanical, computerized, you name it. Rick can answer. Rick monitors the YouTube channel. So, YouTube.com, ford slash rolling cars. You can post there. You can post on Facebook, or, of course, we do have the old-fashioned telephone. And my wife and partner, Nancy Stewart, to my left, she monitors those phone calls. If you don't have a question right now, you probably don't, but if you are going to watch the show for a few minutes, you might want to jot it down if you're not driving your car or something.

The call-in number is 877-960-9960, 877-960, 877-960, 877-960, 9960. Now, you hear that number a lot. We're on for two hours from 8 to 10 Eastern Standard Time. We give the number out a lot because the number is when we can, it's a better dialogue. Audio on telephone, live telephone, if there's such a term. We get your personality, your sense of humor, or maybe you're angry. We get your anger comes across, your confusion, your, whatever it is. You know what I'm talking about. I don't think email or texting, computers are never going to replace the human language face-to-face, or whether it's face-to-face or conveyed electronically. The human voice is something that is pretty impred on us. We understand you better.

So, please give us a call at 877-960-9960. 877-960-99-60. we won't keep you waiting. At least we'll do our very best. We have five lines coming in to the radio station here in North Palm Beach, Florida. And those five lines, we watch carefully to turn them over. So we will always try to get to you over the text. We have a text number. I'll give you in just a second. Or the YouTube posting or the Facebook posting. We do all those. But we also stop what we're doing. And Nancy, Stuart, sitting to my left, She'll tap on the shoulder, me or Rick or Stu Stewart, my son, to interrupt us in a polite way to get to telephone calls.

So we won't keep you waiting too long. Now, I said we have a text number. Most of you prefer text, or at least the YouTube or the Facebook postings. The text number is 772-4976530. That's 772-497-6-5-30. And we might not get to the text right away, but we will try to catch up. And by the end of the two-hour term, we will get to all of our text. And we also have another source of leads or comments or opinions.

And that's unique. I don't know anyone that uses this. I don't mean, there are a lot of companies use it, a lot of blue chip companies use it for their feedback from their customers and from their employees. It's called it Anonymous Feedback. If you will write this URL, this website number down,

youranonymous Feedback.com. Your, Y-O-U-R-A-N-Y-M-O-U-S feedback. Just the way it sounds, F-E-E-D, B-A-C-K-com. That way we get your message, but we don't know who you are, where you are. You can check a box when you post your inquiry on Your Anonymous Feedback.com, say, please answer me, but unless you check that box, we can't even answer you on your anonymous feedback. So we will see it, and we will read it on the air, and we will not censor it except for, you know, what I have to send it for is a radio show, profanism.

the invulgarity but the essence of your message will come through and we encourage your total canter if you don't like the show if you don't like car dealers if you don't like anybody if you if you want this you know how sometimes you just like to tell it like it is that's your that's your source of really venting and saying what you want to say your anonymous feedback.com so I'm going to turn the mic over to Nancy Stewart I think she's ready. She has some last minute preparation going there, and she's monitoring her laptop computer. So remember if you call, Nancy sees it, and she tells us, she's a co-founder

of the show going back 20 years. I don't know, it might be 22 years, it might be 18 years. I round numbers off on this show sometimes. But anyway, she's in from the get-go. She's a strong advocate for the females in our audience. We're almost 50-50 now of the callers and posters, texters are female. Started to show off. It was an old boys club. Only the guys were on the show. So Nancy Stewart has a special offer

for first-time lady callers and the mic is all yours. Thank you. Good morning, everyone, and welcome to another exciting show. We love your company. You're a huge part of the show and we love talking with you.

It's receiving your texts. YouTube's face-to everything that's what makes the show are you wondering where all those flood cars are headed probably right here to our back door wow the rain up in the northeast has been incredible also we have our mystery shopping report this morning it's from Porsche should be very interesting and if you haven't picked up your consumer report there is a lot of information in the August edition and it it they they really inform and they really test thoroughly and they suggest you know whatever vehicle they feel is you know really safe and the best for you so pick up that addition of your consumer report also for the ladies $50 for the first two

new lady callers we have built a platform here. here that is incredible because of all of you out there and because you call in on Saturday mornings and we love making it worth your while $50 for the first two new lady callers. Sit back, enjoy the show, and stay with us for the next two hours. We have a dog coming in again and the dog's name is Roy. Roy. Roy. Roy.

Roy. That's my Pittsburgh accent. Roy. Anyway, he's so cute, and you don't want to miss him, and he'll be here just about, oh, I think, 9.30, if I'm not mistaken. Now back to the recovering car dealer. Well, let's get into some texting. If you got any text over there still, I know there's a couple of interesting anonymous feedbacks. They were interesting this morning, for sure.

But I'll kick it on with Anne-Rie's text. I don't want to disappoint her. Emory says, good morning. Every time I rent a car, I discover something that's really annoying, such as headrests that can't be adjusted, uncomfortable seats, or trying to figure out where the manufacturer hid the release for the door over the gas cap. What are your pet peeves annoyances when it comes to rental cars? I share it totally. I think we all do.

Yeah, I've been renting a lot of cars lately with my kids out of town. And I'm experiencing the opposite. it. I've been driving Toyotas since I was 16 years old with a few exceptions like that ill-fated or ill-advised Tesla journey I did.

But I like driving non-Toyota. I get to experience other mix of cars because I usually just I'm driving around Toyota. So like I told, I think we talked about on the show, I rented like Subaru's. I discovered that Subaru's

were great cars just from rendering them. I didn't have a bad experience with a BMW SUV, which I was expecting it to be garbage. And it was, it was pretty neat, had all the high-tech stuff. But what Amory said, like the gas cap stuff, that happens to me every time I get into a Toyota, because even Toyota has different places or means for opening the gas cap. The forerunner I got out and didn't have a button. You just pulled open the lid.

The new one I'm driving, have to push the button. Can I interrupt you? You're a very unusual person. I'm surprised at the answer. There's nothing that drives me more nuts at getting into. somebody else's car a rental car because you have you drive you drive one car for a while and you tend to get used to it you're used to toyotas yeah so you put me in a Subaru or a lincoln or a mercedes yeah i'm by the time i turn the car back in i finally figured out where everything is

well i take a minute but the other neat thing though by the way this takes a lot out of that is most of the cars now will have apple car play um or android android car play so you know, all your navigation, all of, you know, your entertainment stuff, you already know it because it's your phone. Yeah. You know, I'll tell you one thing with my Tesla, you know, I had never driven a Tesla before, and I still haven't got used to the fact that the horn is a small black button on a black steering wheel on the top of the steering wheel. Now, how do you hit a horn? I've been driving for too long, I mean, all my life, and when the car whips out in front of you, Here's my, if you're streaming this, here's my reaction. Right.

I reach out for the horn. Well, all I'm doing is hit my steering over with Tesla. And then for me to hit the horn. I don't think that's the only car that had stupid horn buttons. I think there's... Oh, there are others. Yeah, weren't there like domestics that had two buttons on the side of the wheel? I remember seeing like...

Well, that's Annbury's point, I think, is that you have... You have to learn the car all over again. Yeah, exactly. And for any rental car people out there that, you know, are in the business, or if you call the show, we'd love to hear from you. 877-960-960, as usual. Anne-Marie, she's our smartest caller.

And that is one of her very best questions. I mean, if you're worried about safety and you have somebody coming off the street, they've been driving a Ford, you know, whatever expedition their entire life, and then you put them into a Subaru and you put them on the highway, they don't know where a lot of stuff is.

the safe thing you do. And I'd like to say steady up the night before, but you don't know what car you're going to get until you get there. Exactly. Yeah. You know, to your point, it's best to figure all that out. That's the greatest advice before you hit the road. Well, if you can, because you don't know if you're going to get a Ford or a BMW when you get there. Sit in that lot, check it out, and make sure you know what you're doing before you get on the road. That's before you drive off. How long have we been driving the Tesla a long time? The horn, a very, very much a distraction. You're about 60% of the way. there yeah and uh with earl his hand covers the yoke so that little button that's such a distraction

it's not even worth so you just you just start hitting widely at the wheel it just to start swatting at it okay is that what you do dad i'm trying to picture you just hitting the wheel there you are you too having fun we are okay we're having a ball everybody up here is having fun hey listen i'm Many interrupts, too. Are you having fun? I am. Listening to us right here. Errol on Cars?

I hope so. Give us a call and let us know. 877-960-99-60. Or you can text us at 772-497-3530. Don't forget your anonymous feedback.com. Rick has a point, here. On that one note of, like, figuring out things with cars, one of the first things that a lot of people have an issue is what size the gas filler on? Yeah.

Here's a little tip. Yeah, look at your gas gauge, and you'll see the little pump there. There's usually a little arrow pointing to the left or right, and that tells you which side the filler neck is on. I know, I've never seen that. I would bet you that's not true, but I know you're right. Not on your Tesla. Oh. But here's another one.

A lot of manufacturers, before they actually started putting that little arrow to tell you that it was on the left or right. by saying on some cars. Well, almost all of them now have it, except the electric cars. Is there an arrow that points to what side his charging ports on? That can be. But when they had that little fuel pump symbol, it was what side the hose was on, very subtle. But if the hose is on the left, the filler neck was on the left. It was reversed.

It was on the right. And that was stupid. Now they put the arrow. Why don't the manufacturers say that when they sell you the car? The dealer tell you that. The dealers don't know it. I don't know. There's an iPhone app out now that you can scan your dashboard.

No, I'm sorry, iPhone will be able to interpret the symbols on your dashboard by shooting your camera at it and the next update. All the time that's saved. Can you imagine cursing and screaming and hollering? 877-960-960. Give us a call. We'd love to hear from you. And don't forget you can text us. I'm going to hop right on the phone calls right now, interrupts, too.

for a minute. We have Bob, who's a holding. Hang on a minute, Bob. Doug, we'll get right with you, and Elsa, don't go anywhere. Good morning, Bob. Bob's calling us from Lake Park. Good morning, everyone. Welcome. Welcome. Well, it seems to have been another Takata ad bag fatality. The first ever for the passenger side. Huh. And this was in a 20-year-old a ram truck I believe and so I remember years ago

you used to tell people to drive their cars till the wheels fall off and now people are driving their cars for so long they could get killed from these airbags yeah that's a sad said comment

we really really as you probably remember pushed and pushed and pushed and pushed and raised all kinds of hell about the fact that these to airbags were not being recalled and when they were recalled, the people were ignoring it. It's a sad fact of life that people

don't bring the cars back in. The manufacturers, some of them do a good job of trying to notify the owners, some of them do a terrible job, but recalls are just, it got so bad, and the more we screamed about it, the less

anybody cared. And total apathy on the part of the owners to bring the cars in to get I'm fixed. Right. I wanted to ask, too, they have specially designed rail cars to ship automobiles. And I understand there's a shortage. I understand General Motors has 70,000 vehicles that are built that is sitting up in Detroit

area that can't be shipped. Haven't heard that. Yeah. And I also heard that the Hummer, because of the weight of the Hummer, I guess that new Hummer, weighs around 9,000 pounds. And they can only put it on the bottom rail of the rail car. Wow. So it's also creating a logistics nightmare.

Oh, wow. I know that there's a lot of Toyota uses a lot of rail shipping within the United States to their distribution centers. Haven't heard of any issues with that. Now, interestingly, dealers and manufacturers have cars. have changed do have to like you know upgrade like for example in the shop like as we've gotten bigger trucks we had to get special uh lifts and then also i think for some of the electric cars that's another going to be another consideration with the batteries yeah the like the bz4x

has its own special adapter for yeah to get lifting it that's not as exciting as trains but uh i saw something else the inflation numbers came out this week and the uh they itemized it and the number one item that has given up the most. No, it wasn't actually used cars, but it was car repair. The course of getting your car repaired is astronomical. It's going up crazy. And I was wondering if you had any suggestions how someone might navigate and circumvent getting killed when they want to get there, when they have an issue with their car.

Bob, I think what you're seeing partly in that phenomenon is that there's so little to have to repair or maintain on a car now that car dealers, I mean, they were required by the manufacturers for all these years, and probably even now to a large extent, to build very large, very expensive service departments with a lot of very expensive auto lifts, very expensive diagnostic equipment and machinery, training. Car dealers invest more money in their service department, and I can include parts probably in that because they have a lot of money tied up in parts.

So the manufacturers have required the dealers to come up with these big, high-cost overhead departments or else they won't let you have a franchise. Well, the average time that a person is holding on to their car now is also, I think I saw, is there somewhere around 12 years? Yeah, that's right. So I don't care how good they build the car. You know, things are going to go. Bob, my point is this, the car is built well, and so the way the dealer has to make money is to charge more for what little he does.

And I think the question is, how can you avoid this issue? is just be sure you don't have anything done to the car that doesn't need to be done. Stick with the owner's manual recommendation on maintenance. Even if you bought the car 10 years ago, the maintenance is far less than it was if you bought the car 20 years ago. And if you bought the car five years ago,

you have virtually no maintenance. It's just almost nominal. And if you miss maintenance, I hate to say this, Rick sitting here will be angry at this, but if you miss maintenance, it's no big deal, I mean. Your car is not going to blow up. Yeah, the car is not going to blow up. So when you go into a cardiol service department,

picture yourself driving into a den of wolves very hungry because they don't have anything to do. And the service salespeople are waiting for you. They get paid on commission. And here comes this car that doesn't have very many problems. So guess what? They've got to convince you your car does have problems, and that's where you pay a whole lot of money.

be careful shop and compare prices get a second opinion don't go into the first independent repair shop or card dealership and take their word for what they say you have done if it's not on the owner's manual if the manufacturer didn't recommend it don't have it done what kind of cardi dress I have a question for Rick my TPMS battery in one of my tires went dead you know the car is a little over 8 half years old. And I'm going to go buy the pot. What is it going to run me, generally speaking?

Rick, before you answer that, I just want to alert. We have four callers on the line now. So, so please be patient. We're going to answer this question for Bob, and we'll be right with you. Go ahead, Rick. What type of car is it, Bob? It's a Mustang. I've got to pull off. I guess the tire has to come off, and I'm going to buy the part. What are they going to whack me for to take the Tyroff, replace the TPMS, and I guess they would reprogram it. Maybe it'll relearn itself. I'm not quite sure.

Sometimes they do. Well, most of them do need to be programmed. Some will learn it by themselves. At our dealership, the total cost on that would be about $200 to $250. Without the pot?

That's part included. Yeah, if I go by the pot and I bring it somewhere. That's part and labor. our shop. If you came in and needed one replace, that's about $2.50. Bob, thanks a lot for the call. We've got five callers now, so please call again. You're a great caller. We'll talk to you next week.

We'll enjoy talking to you. We'll talk to you soon. Thank you. Have a good weekend, everyone. Thank you too, Bob. 877960. Give us a text at 772-4976530. We're going to go to Doug who's calling us from Boca. Good morning, Doug. Good morning, guys. Hope you're having a great day. I was just calling to tell briefly about my experience at a dealership. Won't mention the name, but it was kind of because I'm friends with the dealership's son.

And so I wanted a car. I'm not even going to mention the car, but it's a sought-after car, and I think I'll talk to you about it last show. But what happened, the final day I went there, went in there, and they agreed to a price, which I believe was MSRP, and then they told me they couldn't do it. That instead that they were going to give me a price, instead of $46,000, $48,000, and then they made it $49,000.

So I just very nicely, you know, said my goodbye. Well, I'm really sorry, Doug, I know exactly what, dealer you're talking about and I'll respect your request not to mention it and I know why and but again it's just a sad statement on the culture that

car dealers live by today and honesty and transparency is lacking so I'm sorry you had that bad experience but and the final thing was I did get a call from the son and he apologized to me

yesterday You got the report, huh, from the sales manager? Very good. Yeah, well, very good. Apologies, it's okay to apologize, but, you know. It's a step in the right direction. That's like when you rob a bank and then you call up and apologize.

I mean, you know, the crime's been committed, so, but nice to have the apology, though. I understand. What was the car? Don't tell us the deal. I just went into the car. I forgot. It'll give it away if he tells the car. You were here last week.

I can't remember the car, though. I'm thinking. Yeah, it was a Toyota Corolla, G.R. Oh, that's right, right, right, right, right, right, right, right, right, right. So I kind of like giving up on that. I'm just going to keep my car for now. Good choice. I can't, I don't want to obsess over cars.

We got five calls. Keeping your car right now. That's a great idea. Thanks very much for letting us know. We appreciate it. Give us a call again, Doug. Ladies. Love you, too.

Thank you. Ladies, do you have a purchasing. or servicing experience you'd like to share, give us a call, toll free. You can win yourself $50 this morning, the first two new lady callers, 877-960, and also, you know, other women are listening, can learn from your experience, so that's an incentive right there. We're going to go to Boynton Beach, where else is holding, and she is a first-time caller. Good morning.

Good morning. Welcome. You just won yourself $50. If you stay on the line when we're finished, you can give Jeremy, you can give Jeremy in our control room your contact information, and I'll get that check out to you. You mean the real check, real money, not 50 off a new car? It's 50 euro bucks. What can we do for you this morning? Okay, I have, I bought a used car for the, I don't know, the first time in 40 years.

It was a 20 Toyota Corolla. And I cannot get, it smells, somebody must have had it outside and it smells like cat stuff in there. You know, it's just like an animal smell. And not always, but sometimes it does. And it's driving me crazy. And I don't know what you do to get that out. I sprayed and I can't get it out. And also, it's very slow when I have a stoplight to start.

I have to really push down on the pedal. And the dealer says, well, there's nothing wrong with it. It's fine, you know. But I don't like it. So I don't know what to do about it. right um the acceleration issue is something i'd have to check on to you know check with a scan tool see if there's anything odd going on there uh as for the odor my it's just kind of a grasping at straws uh you might try to get a container of damp rid and put that in the car sometimes if

there's moisture building up in certain areas that can kind of bring those odors out and dampred is designed to absorb the moisture from the air so just leaving that say set it in the back seat and just let it sit there with all the windows up on a good sunny day and that may help reduce a lot of that for you are you are you familiar with the dampred product oh i've used it yeah i thought so we all have haven't we but we just don't realize how effective it can be and i have i've put it in my car and that's my go-to product it could possibly help. Yeah, it's just a stench for, you know, like cat pee.

Oh, that's terrible. Yeah, it is, and it's driving me crazy. And the car's in the garage by me, but the guy must have it outside and maybe an animal got in there, you know, you never know. Absolutely. Yeah, it was like a year old when I got it had 8,000 miles on it. So, you know, but I just, that was in 2020 when the cars weren't that plentiful and they talked me into it while I was at the service, you know.

Well, whether you get the hanging bag or you get the bucket or whatever it is of the damp root, I can guarantee you it's going to make an impact on your problem. Elsa, we have so many calls backed up. Do you have any other questions? No, that's fine right now. I'm happy that you gave me that hint on the damp grid. I've never done it because it smells. I have to find one that doesn't smell, you know, the perfume in it.

In that closed-in area, it should be very effective. Thank you for calling. Please give Jeremy your contact. information, and I'll get that check out to you. Thank you very much. Have a wonderful weekend. We are going to go to Mary in Boynton Beach, and Mary has called before. Welcome again, Mary.

Hi. Thanks so much for your show. It's so valuable, especially for women. Thank you. I'm from Pompano Beach on A-1A, but I'm up in Westchester County for a few. months with family. And one of my objectives coming up here is to buy a new car, a new Subaru, and avoid the outrageous junk fees in Florida. I mean, in New York State, the law states that a dealer cannot charge more than at $175 for any fees. That's the law in New York

State. They have good consumer protections. What about add-on equipment? they have add-on equipment and that's one of my questions um one of the questions is i'm going to buy Subaru forester um they have them in a lot of the um dealerships i've sent emails and um and they've been texting me but um right now the Subaru forester the new 2024 is going to come out um in a couple of months they said early winter So now they're saying if I want the car that I really get a car that I really want, I would really have to order it. And that would be, they claim three months.

But that would be kind of hitting the time of a new 2024. So my first question is, is it worth it to do that? I mean, should they, Costco is giving me a $1,500 discount. And if you're an executive member, you get at the end of at your closing when you get the car a certificate for 50% off up to $200 so you can buy $400 more accessories for half price when you close on the car so they're giving me $1,500 already what is the percentage that is average toward the end of a car year in other words to get rid of what they have on the line

if I took one like that. Well, now I'm not quite sure how manufacturers are going to be handling, especially with Subaru, as far as incentives. Typically, like normal times, without this crazy inventory thing and all the crazy markups and the prices of cars, you would start seeing dealer incentives for the 2023s. But at the end of the day, it usually winds up being pretty close to the amount that you would, the advantage you would get by getting a year newer car.

And like, you know, Earl's talked about on the show quite a lot, even though the 2024 car, or 2023 car came out in 2024, I might be getting it wrong, but the model of the year might come out than a different calendar year. And when you go to trade in the car or sell it, having a newer car is going to be more valuable. I agree. But right now, it remains to be seen what's happening.

We don't have any. Yeah, Mary, all bets are off. Manufacturers today, what you said was very true three years ago pre-COVID and pre-supply chain interruption. And today, it's just a matter of how many cars do we have to sell and how much can we get. And the manufacturers are really skimping on rebates and savings. Toyota has no cash incentives. It's a Subaru probably does. It's a seller's market.

And Subaru is a great car. You did a really smart thing by going to New York State. buy it where they cap the dealer fee at 175 that saves you hundreds of dollars maybe thousands of dollars in south florida and uh i would uh i would you know i'd get two or three bids from two or three other uh new york Subaru dealers and go with the lowest price on the 24 on the new the 24 absolutely on the 24 yeah it's it's uh there's a you know five years from now when you decide to trade that in. Nobody's going to know whether you bought that in late 2003 or late 2024. They just see the year make that you bought, and that is the way

the books and the auctions and the buyers and sellers look at it. A 2024 is worth a lot more money than a 2023, so take the 2024 and you've got a good deal on it. Okay. And the other thing I wanted to ask was they've got a lot of the 2023s, on the lot, okay, and a lot of them have accessories and options that I don't want. How flexible in general or dealers, when they want to get something off the lot, as far as, you know, coming down in price, if I say, look, I really don't want $600 worth of interior, LED, not often. It can be done sometimes that's put there to play with, but like I said, in this climate,

they can get it. It's like you said, it's a seller's market, so you can say, well, I'm not paying for $700 worth of nitrogen, and they can say, okay, because they know that they're likely going to sell $700 of nitrogen on that car to another customer. Once they start thinking that the customers are drying up and don't want to pay it, then you're going to see more wiggle room appearing.

But right now, there's not much, and probably not with Subaru dealers. We're only seeing it on mystery shopping reports on some domestic dealers like GM, like GM and GMC and things like that. Mary, excuse me, Stu, I just want to let you know I have several calls backed up. And I want to commend you, you sound like as if you're a very educated consumer. And like everyone just said here, those incentives that we, you know, once had available to us, you know, they're few and far between, if any, at all.

So you going home and purchasing a vehicle is another, great move that you made. Thank you so much for your call, Mary. Thank you. I'm an educated consumer because of you. Thank you. Thank you, Mary. Spread the word for the ladies. We're going to go to Lance, who's calling us from Tennessee, and Lance has become a regular caller. Good morning, Lance. Oh, no. I've been away for a few weeks. I just like to say of those charges of chicken stealing are furious and wrong and politically motivated.

Well, Earl can't talk about that unless we have our lawyer on the show, so we've got to steer the conversation back to cars. We didn't steal the chickens. They followed us. Okay. You know, Earl has legal counsel set up for you, and we have a go-fund me setting up for you

and the rest of your crew. There you go. While I was a, waiting those charges, I did come up with a little tune. Okay. If you want to buy, sell or lease, call in and listen to Earl Stewart-owned cars to keep from getting fleeced.

Bravo. Are you an entertainer? What do you do for a living? He's in Nashville. He plays at the Grand Ole Opry. Well, I'd just like to say, and I know you're busy this morning, your show is very entertaining, and I always like to add a little levity to it. And you do.

And we do indeed. Getting us more listeners. But we do believe that Earl Stewart Day is on track, even though these charges, even though these charges are untrue. And the chickens were returned. Well, someone will mend it up Colonel Sanders style. Oh, that's not our responsibility. Thank you.

Have a great day, good show. Thanks, Lance. Thanks, Lance. Keep calling us. We love hearing from you. You're a great entertainer. We are going to go to Dominic, who's calling us from Coral Springs. Welcome, Dominic.

Good morning. Good morning. I'm calling about my wife. He said I don't want to call. not because she's embarrassed or anything. She doesn't, my daughter who had already called a couple of months ago and took part in near $50, and she was exceedingly happy with the information that she got.

And my daughter, my wife just said, you just called because I don't want to call. So I assume that this is a woman's call. Okay. Okay. The car is peeling paint. It's the 2019, 2019-Hunday, Santa Fe. Elaminating.

Ongoing problem. So the first time we brought it in, it was half the car. They took care of it. And we asked for, you know, it was spare for a week. And we said, do you have a rental car? You know, they said, no, we don't do that. It's, you're just in here. We'll take care of the paint for you.

After about a month, then the rest of the car start delineating. and now they wanted for two weeks. And we asked again, you keep in the car for two weeks, do you have a program that we can rent a car? Because our insurance company won't include rental unless it's an accident. So I heard last week that you said that when recalls are called in, that the dealer builds in a rental car fee because the manufacturer, is paying for the corrections.

I'm wondering, is there a way to get a car for a couple of weeks while this car is going to be in again for painting? Dominic, if it's a factory recall, if it sounds like Hyundai is stepping up to the plate to take care of that, usually they do provide vehicles. I can't speak directly for Hyundai, but most other manufacturers do. I suggest that you call the manufacturer directly, if the dealer refuses to give you a loaner, call the manufacturer directly and say, you know, I'm going to have my Hyundai tied up for two weeks.

This is the second time I had to bring it in to fix the delaminating paint, which is a defect that you've acknowledged. I believe you should furnish me with a loaner car. I think they will do that. Just because the dealer doesn't have a car available, you should be able to go to enterprise or a rental company, and then Hyundai should reimburse you. for that charge.

Yeah, because we're without the car because they're fixing it, the problem for two weeks. Yeah, two weeks. That's a long time. And the rental car is pretty expensive. So I think a call to a Hyundai 800 number. Go to the website Hyundai.com

and you'll see a number, 800 number, and explain have all your numbers ready, the VIN number on your Hyundai, the name of the dealer, and the issue. And after I talked to them, I would confirm with an email put it in writing but I think you will get

a car if you go that route okay appreciate the information thank you for call give us a call again one more time to the ladies out there if you'd care to give us a call and share your car purchasing experience

your servicing give us a call 877 960 9960 and 877 960 9960 I have 50 for one more new

female caller. And by giving us a call, you not only win yourself $50, but you can share your experience, and it really helps other female listeners, and guess what? Male listeners. So, give us a call. 877-960

9960. And you know, there is a class action case against Hyundai for the peeling paint right now. So I'm not sure if this is Hyundai reacting like one of those special programs, like we talked about, like Toyota did with the peeling paint or if this is something just getting just getting off the ground so you know if you're still listening you know that might be something you

could consider getting in on or are waiting for the results of that because it might wind up being a they might be compelled by the court to provide a fix did you have a name of an attorney or a number no this was just national news Dominic if you're still listening I'd Google that Hyundai delamination or just peeling paint I guess nobody else calls it delamination, just dealers. It's peeling paint. Peeling paint, class action suit on day. Get the name of the law firm with a class action and put your hat in the, you know,

throw your name in a hat and get on that class action. It doesn't cost you anything. You fill out a few papers, and if they're successful, then you get a little chunk of change. There you go. Yeah, it's a great idea. We are going to go to Trish, who's giving us a call from West Palm Beach. Good morning, Trish. Good morning. How are you guys doing?

We're well, thank you. Welcome back. No problem. This is my second time calling. I called like a year and a half ago, talked to you. And I did appreciate that gas money the last time. It helped a lot. Thank you. What I do have a question once again, it's about the same issue. I know you don't remember, but I still have the same. vehicle Volkswagen that I bought from the dealership up the road. And the problem I have is I tried to trade it in because I'm getting a 29.5% APR. It's been over three years in October and I'm still at the $15,000 mark that I owe originally when I did buy it. And every place I go,

they keep saying that I'm upside down in the, what you call it, in the, in the, paying the bill. Yeah. And. You owe more than what your car's worth. Right now, they valued it at $7,000. Tresch, let me ask you a question. Did you finance that car through the dealer, apparently? 29% is an extremely high annual percentage rate

and maybe it can't be done but if there was any way that you could refinance that even with today's interest rates being up considerably 29% is off the chart in terms of an expense and you'll never be able to build any equity in that if that kind of an interest rate do you have a bank or a credit union or do you know any bankers anywhere that you could talk to

about refinancing that at a lower rate than 29% I tried to do it with my bank, Bank of America, and they denied me. I see. And that's the crazy part. Even though I've been paying on time and it's been in the green, they just don't. They're like it's too much.

I'd shop around to some other lenders, and if you shop around, you know, there are even credit unions you can join even though you don't have one with your employer. You can pay a small annual fee and take advantage of credit union financing, which is typically lower than banks. But I would, Bank America isn't going to work for you. try a couple other local banks. And if you've been paying on time, that's really in your favor. And even if you could knock it down to 15% instead of 29%, anything you could 29% is about as high. I think that's a legal limit that they can charge. So hopefully you could get something better.

And just give that a try. Call us back next week and let us know how you did. Is it a possibility that I can put it in my daughter's name? Do you think somebody would do that for me? Like the banks or something? I think as far as the Credit Bureau is concerned, they know that it's in your name now, and they're going to see anyone doing a check will see that,

and to put it in your daughter's name, you'd have to have the approval of the lender, and that would be the problem. So you'd have to approve her credit for the car, and I don't know that she would be approved. If she would, and she would cooperate with you, then that would certainly get it out of your name. Yeah, because she's, her credit is better than mine.

Yeah. I'm really sorry. That's a tough position to be in. And for you folks listening out there, be careful. You finance with a dealer, and they're going to charge you as much. much interest as possible, not necessarily reflecting your credit, just reflecting how much they can get away with.

A lot of times, dealers are financing cars. Remember, they get a piece of the action. When they finance a car at 10% instead of 8%, they get a kickback from the lender for that extra they charge you. They have a certain amount that the lender charges the dealer, and then they mark it up. In this case here, they marked it up all the way to 29 percent, and that's what they're charging Trish. So that dealer made a huge amount of money by financing a car. And unfortunately, you can see what's happened to Trish.

She stuck with a car because she can't build any equity, and she can't trade out of it. So it's a vicious cycle, and I'm very, very sorry that you're in that position, Trish. But try some other lenders, and please call us back next week and let us know how you did. Okay, no problem. Thank you. Thank you. Good luck with that. We look forward to hearing from you. We're going to go to Patricia, who's calling from Stewart, and she's a first-time caller.

Good morning, Patricia. How are you? We're well, thank you. You won yourself $50 this morning for being the second caller, and if you stay on the line, one more finished talking, you can give Jeremy in our control room your information, your contact information, and I'll get that check out to you Monday morning. Oh, great. Thank you. You're welcome. What can we do for you? I'm usually not in my car listening to the radio on Saturday mornings, but I'm going somewhere.

So I tuned into your show. What a cool show. And when I got on, the lady that you were talking to someone, I did not catch the whole conversation. But there was a conversation about dampred. Yes. And I know your show was about cars. So she wanted to use something like dampred in her car. Yes Okay

Well I was going to try to help with that But I don't know that you could use this in your car I have a huge intolerance to I'm very very sensitive to chemical scents To chemicals at all So I have to be really careful I use only like essential oils and things like that Or unscented things

And I actually needed something like dampred for my house So I found some at Walgreens Has a big huge thing of it unscented they have some scented but they have one that's unscented and dollar tree has the little ones that are unscended the only thing is they do get liquid in them so if they got knocked over like with a car moving i don't know that that would work yeah but i would think i would think you could find them you know if you look like on amazon or somewhere like that i bet yeah you can you can pick the non-scented up anywhere you know they're they're just uh as many of them on the shelf

the or even at Amazon and unfortunately Amazon made a mistake and sent me the unscented I usually get to lavender but that is a great idea Patricia great idea I'm really glad that you called and I hope that the caller is

listening to your advice I dropped the ball on that one I forgot the unsented do work yeah and then also the gentleman that was asking about a rental car I actually was one of those with the peeling paint on the Toyota Camry, and they did provide me with a rental car.

So they absolutely should. You were right on that. Yeah, they absolutely should. There's no way if it's their fault about the paint that he should be left without a car. Yeah. That's great. Definitely. You know, pursuing that, you know, and the end result is it will be taken care of.

There was so much of that going on, you know, at a time that, you know, at a time that, you know, There were a lot of people. Right, Rick? I mean, there was lawsuits everywhere. Paint was just peeling on the hood. It seems like every manufacturer has had issues with that. Yeah, definitely. So, Patricia, thank you so much for calling

and helping me build this platform here for the ladies. Please spread the word and let the ladies know that you know, you know, Erlon Cars, that we are building that platform We give up $50 for the first two new lady callers. I will. Thank you so much. Have a great day. Thank you.

Have a great weekend. We're going to go to Paul, and Paul's calling us from Denver. Good morning, Paul. Good morning. Hey, first time caller from Denver. Welcome. Thank you. And I actually just started following your YouTube about two weeks ago.

Oh. I was doing the homeless guy or something like that that I had found out about. You came across you. so thank you for you know what you do and how you run your dealership um the i i chined in when i had heard just the tell and i think it was a mary who just called uh she was mentioning a subru and getting it through possibly through the Costco program and the 23 versus 24 and i figured they'd let the call in and let people know that anybody who's interested in a new Subaru, can buy them through the VIP program.

You don't have to be a VIP in commonly thought terminology, but a VIP program they have. I first came to Subaru in 2019, first time I ever owned one of them, and I'm an old guy. And now my whole family owns new Subaru's. I've had a 2019 assent. I traded in for 23. sent. My wife just bought a new 22 Outback, and my son has a slightly older WRX. But in any case,

the new VIP program allowed me to buy the 22 Outback at 2% below dealer invoice. Now, with no haggling or nothing, just 2% below dealer invoice. Now, they changed that so that the VIP program is now at dealer invoice. So I bought my 23 at dealer invoice. And I chose a dealership, a participating dealership, with no dealer fees for both of those. So I paid zero dealer fees. I got the exact car I wanted, and I paid for one of them 2% below dealer invoice and one of them at dealer invoice. And I didn't have to have any add-ons. Like I said, no dealer fees.

I got exactly what I wanted. and they typically take very consistently two and a half months to get to you from the time that you order. Now, once you, now the partnerships, the VIP program, you have to donate $500 to a certain group of nonprofits. I'm reading about this, yeah. Right. Now, I had read on one of the forums that one of them that I had used changed. I don't know if it's true or not I haven't followed up on it

but if you go to the Pennsylvania Horticultural Society you can donate the 500 you get a certificate a VIP certificate within a couple of days two days and then it goes to the participating dealer which you have to kind of investigate ahead of time to make sure they'll be willing to sell you

the particular model car through the VIP program most participate and then you a certificate goes to them and then you just decide what car you want in this story and two and a half months later it shows up it's real simple yeah this is really cool it's it's an amazing program and by the way i i mean i never envisioned

myself in the supros but i mean and now my family's driving you know three of them um and they um uh now not all dealerships will do no dealer fees i i i called around to five different dealerships in my area and only one of them did no dealer fees the others wanted 500 750 whatever it was okay that's your choice bye and i went to the one because the price itself wasn't going to be a other vehicle was non-negotiable at that point i was getting it as dealer invoice so you know it was a it was a straight pass-through for them they make a six amount of money on it. They've got all sorts of partnerships. There's an international mountain bicycling

association. There's some camping stuff that was really cool. Leave no trace which I'm familiar with through camping. ASPCA. I didn't know this. Paul, thank you very much. I don't think Stu did either. And we both Googled it. The Subaru

VIP program. I mean, that is absolutely amazing. Am I correct? Did you say, Paul, that they give you a discount all of MSRP? No, no, no. Currently, it is dealer invoice, so they're making their holdback. Wow.

So you make a donation of $500 to the ASPCA. Well, to the Associated Program that you're with. So it's either ASPCA or Leave No Trace or any other program. And so when you do that, then you, but then you have, like Paul said, you've got to find a good dealer that's not going to charge the extras, but when you do, you're getting it for invoice plus tax and tax. Now, I should mention the ASPCA program, which is the one that I had personally donated to twice, I participated in the VIP program. And by the way, if you buy two cars, which is what I did in one year, because I upgraded to the 23 and my wife got the 22 outback, that donation, that one donation of 500 worked for that certificate to allow me to buy both cars.

If you learn voice. All right. Now, the ASPCA, which is the one I donated, someone who just posted this week that they changed to say you had to have a waiting time. I don't know if it's true. I think they misconstrued it, but you have to check on that. Call ASPCA directly. Now, they also have a financing program as a lot of a captivated financing program with Chase.

Now, if you have really good credit, as I have, my wife has, one car, the Outback, the time, they had a 1.9% financing. And now, let's see, my 23, they upped it because all the feds up their rates, to 3.9. So, and I don't know what it is currently, but I think it's still at 3.9. How did you find out about this? When did you first become aware of the Subaru VIP program? Probably in 21. to the dealer, advise your list because I'm amazed.

No, no, no, no, no. I got on the Ascent Forum because I was interested in Ascent, Subaru Assent, which is there, three-row SUV. Assent Forum in 2018, when I was interested in getting, when I was looking to get a car. We had like 22-year-old cars at the time. I said, it's now or never. We've got to do something. They're going to go.

So I started investigating, and I bought my 2019 through a broker. And then after I got my 2019 to send, shortly thereafter, I learned about the VIP program through the forum. Wow. And then I've been very, very active with the forum and online. That's the only social media I do, really. And it goes on from there. So it's been a phenomenal savings. I mean, I bought a limited, I say it's like $5,000.

Paul, I got a thank you. That's the most valuable information we've received on this show in a long time. Listen, we've got five callers backed up here, and I would appreciate it very much if you could call back in next week because you obviously are one of the most educated informed consumers. We had no idea about that. And anybody out there thinking about a Subaru, I hope you're listening, because you've got to go to the VIP Subaru program and you've got to join up.

And you get a deal that you can't believe. Paul, thanks. Call us back next week, would you please? Paul, you just educated so many listeners this morning with this valuable information. We can't thank you enough. We are going to go to Sam, who's been holding from New York. Good morning, Sam. Hey, good morning.

How you doing? We're well, thank you. So my question was that I bought a 2020. BMW motorcycle like a demo like last month and I got MSRP was like 28 and change and I got it for 18 but the dealer charged me prep free and freight tree which was included but when I got the contract the freight free and like let's say the my selling price was 18,300 he added into one line and the prep free in the different line so is that something normal because I spoke to the dealer.

Well, it's our motorcycles come under the department motor vehicles. Yeah, no, I'm saying. That's not normal. And, you know, no, it's not normal. When I spoke to, right, when I spoke to the manager and he's like, listen, we'll take care of you when you buy something from us. And I'm like, no, just give me the refund because I'm not interested in. And I call the BMW customer service like 100 times and they were not doing it.

And the last choice is like, I don't want to fight with the dealership about the freight and the prep fee, and I paid through American expert, like $600 on the credit card and everything else I financed. But I think that was a double dipping. Sam, now call the New York Department of Motor Vehicles, and they operate motorcycle sellers, just like car sellers, operate with a license from them.

I bought it from Massachusetts, BMW of Cambridge, the Massachusetts Department of Motor vehicles and report that they probably have a written complaint form but they have tremendous power over dealers motorcycle dealers and car dealers department of motor vehicles can take away right I had the FTC and all the stuff yeah and I spoke to them I spoke to the GM so the GM is like oh I cannot do anything but like if you buy something else I'll do it so I'm like yeah if I buy the warranty if the warranty costs you 3,000 you go and charge you $4,000 and then give me a discount

And I was like, no, I'm not going to buy it from me. No, that's garbage. The destination is built into the price. They don't get to add it back in. And I don't know. You could call back and let them know that they did something illegal and say you're not going to go away. I did. I did.

And you know what? I found that from, I called BMW. And I told BMW, like, I'm a cop. And if I'm selling a drugs on the site and if I never get caught and one time somebody complained about me, that's how I'm complaining about the dealership. They probably charging it for a long time and not getting caught, but I'm the one who is doing.

And when I signed the contract, they're like, oh, we'll take care of it when you pick up the bike. And then they, at the end, they give me $100 American Express car from $1,100.

So I'm like, they show up $1,000. And I'm like, bro. So I was thinking of call the American experts. I was like, you know what? They can keep half of the money.

Challenge the $6.00. Yeah, they can keep the half money. Like, I paid $1,100. They gave me $100. I was like, they can keep $300. and I'll take the $600 back.

I know. Call us back next week and let us know how that went. We've got four callers holding. And we'll love to know. I think the DMV is your answer. Please call us back next week and let us know. And rip them on some reviews. Yeah. Yeah, definitely, Sam. Please give us a call.

We're going to go to Marty who calls us. Welcome. And he's a regular caller. Good morning, Marty. Good morning. I got a question for Rick, and then I got something I just got to ask Earl and Sue. For Rick, my question is, every so often on my Camry, the parking brake, the electronic break, I guess you'd call it, sticks. So I have to push the button down and it releases it and I go on my way.

Is there anything that can be done to keep that from happening, or should I just press the button and forget about it? I'm assuming you've got probably two or three-year-old Camry since the electronic parking brake is relatively named. make sure that you're getting make sure you're getting the door closed and your foot on the break nice and firm and give it a second before you shift it out of park sometimes the sensors need to see all those things occurring before it will release that electric parking break it's one of the new innovations is having that automatically applying and it's connected directly to the door So if the door is still open, even just if you've just closed it, when you're trying to shift the car, it will not release that parking brake.

It's part of their safety features. And your foot on the brake, too. Yeah, you definitely have your foot on the brake. But, yeah, because we, as an auto mechanic, when I'm pulling your car onto the lift, I open the door so I can lean out and see where the tires are. and I've had to get used to actually reaching back and holding the pin switch in because otherwise the car will just slap on those brakes while I'm trying to drive on the lift

it's crazy but it's because so many people are having issues that they literally were getting out of the car while the car is still in gear and the car would drive away so if I try to jump out of my car while I'm rolling up in my driveway

the car is going to slam on the brakes yep I'm going to try it now I got Okay, I'll check that out. Now I've got a question for Rick and Sue. When people call you up and say they bought a car for less than invoice, if every dealership sold anything for less than invoice, the dealerships would be closed. I don't think people realize it.

Actually, Marty, that's not the truth. The factor is, before COVID, before the supply chain issue and the rest of it, most cars were sold below invoice. Yeah, but when you say invoice, the invoice is what you pay. Well, we don't really pay that. We send Toyota that money, then they kick back a bunch of money to us,

and that's the whole... It's semantics, Marty, because you're thinking about true cost, like what we actually pay, and what we want to do with his invoice. He's probably talking about a few thousand dollars. So you stumbled on the greatest conspiracy out there, and the legislators and the enforcers

of the attorney generals, They don't do anything, but all the manufacturers, all the auto manufacturers have an invoice. Now, everybody knows you go in Webster's, you look at the dictionary, an invoice is what someone charges you for something. Now, if someone sends you an invoice for $20,000 and then kicks back $5,000 to you secretly a month later, what was the real cost? while it was 15,000, it wasn't 20. So the manufacturers and the dealers are colluding to make the buyer, the public, the car buyers, think that the invoice is really what the dealer pays.

And so dealers will use this as a ruse when you come in to buy a car, say, look, here's my invoice. I'll sell you this car for $500 over the invoice, which you're telling me, you're going to sell me in the car, and you're only going to make $500. Meanwhile, there's $3,000. packed into the invoice that the manufacturer kicks back to the dealer, and so he makes $3,500, you think he made $500.

So you lawyers out there, listen, looking for a class action suit, there's a dozy. You can sue every auto manufacturer and every dealer in the United States for a conspiracy to defraud the car buyers. Yeah, well, I guess that was my point that you're not selling the car. not you personally, but any dealership is not selling the car for what it truly costs them. That's exactly right. And to me, I'm sure a lot of people don't realize that when they say.

Most people don't. Right. I mean, that's not to say it doesn't happen once in a while. I mean, we've gone to believe in that cost and taken hard losers before. At the end of the month and all that stuff, maybe to sell one car, you've made yourself $300,000 extra. It's worth it for that. to sell that one car. Yeah, exactly.

All of this is moot now because no one's playing around invoice. Even domestic manufacturers aren't right now. Right. All right. Very good. Thank you, Marty. Okay, bye-bye. Always nice to hear from you, Marty.

We're going to go to Frank and Jupiter Farms. Good morning, Frank. Hey, Frank. You there? Yes, sir. Yeah. Good morning, Jewel. Good morning.

Good morning, Nancy. We actually had the pleasure. I was in the area a couple days ago, and we just stopped by to stroll around. And there we saw in the showroom Earl Stewart speaking to a gentleman in front of a camera, I guess given an interview. And I go, wow, what a temptation to walk right behind Earl,

like they do on TV, and have my picture, or even at whoever the cameraman was. And I thought my better discretion, I won't do that because I don't want you had to redo the whole video before me. And we went over and had one of our complimentary coffees. And as we were leaving, Amory, my fiancé, looked over and saw this lady in the background. I said, oh, that's Mrs. Stewart. That's Nancy.

And she said, there's no way. She looks like she should be Earl's daughter. That's whatever they says. Burley makes me feel good. Thank you. Oh, I tell you. I'm only kidding. No, it's just, and we got to say hi to her.

She was going over to get some water or something. and we chit-chat a little bit. And it was so remarkable. May I ask what you were filming that day? That was a company, or not a company, it's a not-for-profit organization called More Perfect Union. And they are advocates for the oppressed. They're advocates for the minority groups,

for the less educated, for seniors. We talk about it on the program all the time, and I think that's the reason they heard about us is they are trying to educate and help people that can't take care of themselves. You take some people, and you hear some of them call the show from time to time, they go into a car dealership and they get taken advantage of. We had a woman called a little earlier, and she financed a car at 29% interest. that's the maximum legal rate in the state of Florida probably and she's in a situation where she can't pay the car out the cost of the car is accruing at a greater rate

than she can accomplish any equity therefore she can't trade out of the car so a more perfect union would seek out people like that educate them help them be kind of do what this show does help people not make big mistakes when they buy cars. Well, good. Okay.

Kind of like your vigilante program a little bit. Yeah. But one other thing earlier on your show, you were talking about the repairs and the charges like that, and I spoke to you a week or two ago about my glove box on my 2012 Mercedes that I couldn't open. And lo and behold, to just replace that glove box in parts is $600 for Mercedes. And anyway, so I'm looking.

I went and listened to what you guys mentioned. Oh, my goodness. What a website. Rockotto.com? Oh, my goodness. I didn't know that many car parts could exist. One quick question, though. I did find some of the parts on eBay on the glove box for significantly less. Oh, great.

How safe am I buying something from eBay? I haven't done that in years and years and years for a glove box. I think they have, I haven't used eBay in a while. They have different programs. you you can uh when you buy on ebay you can't protect yourself they have they have guarantees and uh uh certain programs but be careful because anybody as you know can use ebay but the ebay itself uh can advise you on being protected against fraud okay well thank you well it's always it's a pleasure seeing you guys it was so nice you both here in the showroom

thank you frank it was great seeing you and uh it was a great uh of seeing your fiance and i thank you both for stopping by okay um a more perfect union i'm to tell you i can't say enough about jenny and uh david uh david was in the dealership interviewing you know us uh but it was certainly uh well i really commend jenny and respect uh what they represent it uh more perfect union uh we are going to go to stew and we're going to see uh what Rick has before we bring the dog in. I kind of wanted to go to the anonymous feedback because we had seen these one. I think this is one that you saw that you wanted to answer or I can answer this one.

There's absolutely, this is anonymous feedback. I'm speaking in the first person. There's absolutely no way, nohow, absolutely not, that Toyota only makes $1,100 per car. I watch Shark Tank. Let me show you the math. Toyota Tundra. I'm not going to go through all the math. Even seen a poor, okay, nope, during COVID, all our local dealers in Canada made millions of dollars in renovations. I get it. You're in business to make money, but please don't know us all this and say that only

Toyota only makes $1,100 per vehicle. Now, if you're talking about Toyota Corporation, and that is the right around the, they're reported net earnings per vehicle. And I think you're confusing or might not be aware there's a difference between net profit and gross profit. When Toyota has 15, 16% profit margin. So if they sell a $40,000 vehicle, it's not that big. The largest profit margin is Tesla at about 20%. And the other manufacturers... I just looked it up.

It was like 15 or 14.7%. Not for Toyota, no. Well, it was, yeah. But I'm saying their net profit is down around $1,100 per car. Tesla's net profit is eight times that much. Tesla's... Well, this is an inside thing. But each model, the trucks, they make more on the trucks in the cars and this, that, and the other.

But the average margin for Toyota, and this is not something they talk about, but the average profit for Toyota and all the manufacturers is less than 5%. So the fact that Tesla can make 20% is a huge. Yeah, I think we're talking about two different things. Maybe. I'm talking to the gross profit margin versus the net profit. The gross profit is 16% for March for the first quarter for Toyota this year. For the gross profit. For all their, for the whole company.

Yes. Okay, well, it's parts. I'm saying, so the anonymous feedback is looking at that $1,100 bottom line after they pay all the bills. They have $1,100 per car is the net amount according to the data right now. Okay. Let's move along. Okay. So anyway, to the texter, the anonymous feedbacker, that's an accurate number,

and the most profitable one is Tesla, and like they said, it is eight times more than Toyota's. The other anonymous feedback we got has to do with insurance, and he says, you say Carfax gets their information from State Farm. I just got up the phone after an hour with their headquarters and was told after going to several departments, including the underwriter department, I spoke with a claims representative that stated insurance companies are under heavy scrutiny and they can't give out information. It's the auto repairs. And I call it an auto repair. Let me just get down to it. You can go to Carfax, and Carfax will lay out exactly where they get their information. One of them is insurance companies, and they find out from insurance companies if cars have been totaled, things like that.

not going to tell you about every little claim that you have, they get the accident reports from the police departments, but there's a whole list of sources, and this Carfax spells out exactly. As a matter of fact, you don't even just Google, where does Carfax get their information, and you'll, Carfax is a page, and it explains that to you. And then, let's see, we're going to go back over to the text, unless the phones are going, and we have from Tom in Chicago. He says, hi, Earl. if I get pre-approved from a credit union at some rate, let's say 6% or whatever a competitive rate is these days,

will dealer finance office always want a chance to beat your credit union rate? And if they can't, you just go with your credit union financing? Well, they can, so just save your breath. If they can, they will. They're not going to just let you, they're not going to have a better rate hidden away from you and not give it to you. The only way they would have a better rate is if it was a, manufacturer subsidized rate and 6%

you're not going to find any manufacturer subsidized rates better than 6% today We got some Oh, we do? Yeah. What are we on? We have, I think 4.9 or 5.9 and some cars just came out this month. Oh, I didn't know that. So that's got only on a couple

of cars. It's not like I cross the board, but it's a twinkling of a brighter future for consumers possibly. Yeah, so if they can the rate if, you know, like Earl said, if they have a subvenit or an incentiveized rate, they will. They're not going to, they're not going to bluff you and have it. They want you to finance with them. They don't want you to bring in a draft from the credit union because when you finance with them, then all the products that they want to sell you, it's easier when

you say it's $14 a month versus, you know, $1,800. Is our dog getting close here? Okay, I think we are, it's dog time. Yeah, we have Roy, who's coming. And Peggy's bringing Roy in. She is one of the greatest volunteers for Big Dog Ranch. And Roy came in from the Miami-Dade Animal Services. And, you know, Roy was in some tough, rough shape. And through Big Dog Ranch's medical team, Roy can't be doing any better. He's just a lovable Maltese mix.

He weighs about 14 pounds, and he is just. gorgeous and there he is. Take a look at Roy. Is he a beautiful dog? Oh, hi Roy. Hi, Peggy. Welcome. Thank you so much for bringing Roy in and Roy is our adopted dog of the week and we hope that you will fall in love with Roy like we have and you'll go to www.b big dog ranch rescue.org and adopt this beautiful little dog. Hi, Peggy. How are you doing? And Stu will tell you all about the... Roy is here.

Adoption fees that we pay. You know, we had a friend back in college, and his name was Roy. And whenever he came over, we'd go, Roy here. Roy here. Yeah, Roy is a Maltese, and he's a special dog. He's going to require somebody to open their eyes and open their heart and look. Roy has his lower jaws, had removed... Was it for...

Unfortunately, in rescue... We never know for sure what their back history is. Right. He came in like this. He came in with a broken jaw. Okay. It appears to be trauma, but hopefully we just don't know. But all signs point to that.

So his jaw was flapping, just like hanging. Right. So the veterinarian, one of our awesome vets, decided he would be better off without the jaw. Okay. So it's been removed. Yeah. So he's kind of, he's silly looking. He's got the cutest tongue, though.

He's got a silly face. He's just the sweetest boy. It doesn't bother him at all. That's what amazes me about dogs is they can handle their handicaps and their injuries. It's just they shake them off and they just lose their lives. He's a happy doggy. He is so happy. He's snuggily.

He loves to play and run. He's great on the leash. He just needs somebody to give him a chance because he's a, wonderful boy there is nothing there's nothing wrong with this boy you call them like a baby yeah we've seen this week after week um they're bringing over some really special dogs over here and every single one of them is as happy as any dog that you're ever going to play with i mean we had um wheelie um and then um marshall from last week the great dane had a big limp and you know and roy here i mean we try to choose to bring here right the ones that are a little tougher

It's a bit harder to place because the cute fluffies get adopted in a minute. Right. And this is a great platform to showcase some of our little bit. He can eat and drink fine, right? I mean, he just laps up the water or the food. The only thing that a potential adopter would need to do is purify his food. It's almost like a soup consistency. I've watched it.

Oh, like puree. Yeah. Like blend it. Like soupy. And he just laps it up. It takes them a little bit of time, but he gets it done. And for anybody out there listening or watching or, like, sing, well, is out of a mess, my question is, if you ever owned a dog, all dogs are messy.

Exactly. Right. When they lap up food, it goes all over the place in water. So, wow, he's just sitting there smiling all the time. And this speaks highly for a big dog ranch. If you're not familiar with them, they do not euthanize, they do not put their dogs to sleep. One of the reasons we have so many dogs, and we have difficulty sometimes with space, is because we take dogs from all over.

And most shelters, unfortunately, we'll euthanize their dogs after a period of time. So they bring somebody in like Roy, and we will keep Roy until we find a loving home. And somewhere out there, there is a person that will take care of Roy. Yeah. We definitely can't say enough about Peggy. I mean, did you hear what she just said?

And they let me choose the dog. So I try to pick the ones that we meet us. She's a lot of compassion and empathy, and she loves what she does, that's for sure. Thank you so much. Microphone. Thank you. Thanks, guys. We appreciate it. And so also as our sponsored dog, you know, we pay the adoption fees. You know, no matter where you adopt a dog, there's a cost, and we want to make it really easy for Roy here. So that Roy is free.

And if you're watching this or listening to this and you know somebody who's that special kind of person who's not looking for just a fluffy status symbol, but a dog that you can love and who needs love, share the post, share this video, and get in. Just contact us, call the show, or go to big dog ranchrescue.org. BDRR dot org. Yeah, exactly, and guess what Roy likes.

Microphone. You need a microphone. You need a microphone. And Peggy, as confessions of a recovering car dealer, guess why? when you go to Earl on cars or Earl Earl's book I think it is right Stu

Earl's book.com or just go to Amazon.com and search for confessions of a recovering cardio. The most important part about this is all of the fees that you're going to that you are going to have to pay for this book

it goes to Big Dog Ranch 1999 confessions of a recovering car dealer and I can't think of a better place for it to go and all proceeds go to Big Dog Ranch Oh, Roy is such a tiny little thing Yeah, he needs to put on a few pounds All right, thanks Peggy, thanks so much again

I love Roy Thank you, he has got the silliest, it's a silly face I'm not making fun of him But you want to squeeze him It gives him character And he's a flop dog, you know what a flop dog Is, a flop dog is a dog When you pick him up, he just flops in your arms

whether he's upside down, right side up. He just wants to be held. He's a flopper. Yeah. Ricky's still got him on camera. Very photogenic. Yeah, spread the word out there, folks. If you don't know anybody, just talk to your friends.

Someone, a special person, is going to adopt Roy. Okay? And so spread the word. This is really, really important that we find a home for Roy. I love his tongue. His tongue hangs straight down and it's like a little pendulum. It's very cute. What a gutsy little dog, right? He is. I'm so impressed with how the dogs, they don't seem phased at all. I mean, if there's a human, he would be overcome with, you know, self-consciousness, wouldn't want to go out of the house. We all got aches and pains. We know people that can't stop complaining. My, you know, my wrist hurts, my foot hurts, my head hurts.

Stop there. You take a dog like Roy without a lower jaw. He's not complaining. to buy anything he's right he's happy and the other thing is we're used to seeing dogs walking around with their tongues hanging out i mean let's let's face it dogs sometimes walk around kind of looking like idiots they look cuter that way right so he's he doesn't really look any different than any other dog with his tongue hanging out like kids and like stew said earlier you can go to wwww big dog ranch rescue dot org and you can take a look at roy and so many other dogs Rick?

Roy looks like he'd be a great dog for a senior. He's so lovable, flops right in your arms. He's a flop dog, yeah. And prepping food, just mixing it with water into a soup is not a very hard thing. Anybody can handle that. And he would make a great dog for a lonely senior. Obviously, with his condition, he's very quiet. And a lot of seniors need a quiet dog like that.

So he might be the absolute perfect. choice yeah i didn't think about that you pointed out a dog without a jog bark on as peggy actually mentioned he cannot he can't bark he cannot he's he's he is silent wow that's important those are really a lot of good points right now yeah my dogs won't won't stop barking i need a quieter dog see you hear that folks out there boy doesn't bark he's just wants to be loved and give you love so you can go to www. Big Dog Ranch Rescue.org

and the adoption fees are definitely paid for you know in this climate we're living in inflation and everything that's going on that's a huge help right there we're going to get to the mystery shopping report and our mystery shopping report

comes to us from Pompano Pompano Beach, Florida our agent lightning shopped at Champion Porsche Mm-hmm. This is an interesting mystery shopping report, and you can vote at 877, excuse me, 772-497-6530. That's our text number, and we'll take your vote on Champion Porsche.

Now back to the recovering car dealer. I think we had a couple of people that asked that we shop a luxury car dealer. Requested this specific dealer. Specific, yeah. And it's our first Porsche dealership in 20 years. we've ever mystery shopped. We've never shopped a Porsche dealer. Not a Porsche dealer.

We didn't think it had a broad enough audience. Is it pronounced Porsche or Porsche? If you're pretentious, it's Porsche. Oh, I'm not pretentious. I'm sorry. I'm offended anybody. But you know, it's really interesting. Years ago when we started, and we didn't mystery shop,

because you didn't see very many Porsches, they really exploded on, I mean, obviously their market share nationally is very, very small, but they have two very popular SUVs that I see all over the place, the McCann and Macau. And they're all over Palm Beach County. I don't know if they are.

Good-a-too. Good-looking cars. And the Panamara, yeah. Beautiful cars. Okay. I'll speak as if I were Agent Lightning in the first person. I arrived promptly at 6 p.m. and was greeted by a salesman named James,

as well as a female sales manager who didn't disclose her name. They both seemed surprised by my presence as they closed at 6 p.m. That's interesting because most. car dealerships are open longer hours than that. Luckily, I had their website open and was already eyeing a few cars. I showed them one particular car that had caught my attention situated right in front of the showroom. It was a new 2003, Porsche, is that pronounced Takan? Yeah, or it might be Tican.

I've gone back and forth. It's spelled T-A-Y-C-C-A-N, and it's an electric vehicle. Porsche, T-N, or T-K-N-E-V. MSRP, $113,110 And there was no addendum That's great The salesman was quite cordial But he informed me that they closed at 6 p.m.

And he didn't have any access to car keys Since his manager had already left for the day And again, I'm really surprised I guess maybe luxury car dealers close earlier than I guess I was thinking about that He made a comment about it being a nice It's time to close later on. You know, I mean, a purpose of a car dealer Stan Lee is to get every last deal, and maybe that's not their style, you know?

I expressed my disappointment, noting I was keen to purchase a car with a settlement I recently received. He asked if I was an insurance settlement, I wasn't sure why that mattered, but I confirmed that it was. I explained that I wanted to know if the pricing would work for me without having to drive back and down the next day. say. After a moment, hesitation, James suggested that he could provide some preliminary numbers, and I could return later to finalize the purchase. He mentioned that he wouldn't be in on Thursday, but would be available over the weekend. Just a little aside here, because we've got a couple of minutes. This is one of my pet peeves. I don't like it while I go to a restaurant or any sort of a retail establishment, and they're

close to closing. I went to a restaurant one time and it was 15 minutes before they were closing and they said all they had were appetizers because the chef was cleaning up the kitchen. I said, well, if you're a German restaurant in Tequesta, they're no longer there. But I mean, if a retail store says they're open until XPM or AM or whatever it is, they should be able to accommodate the customers. fully that come in five minutes before they close as if they came at you know two hours before they closed so that means that people are going home early locking up so they can have more time off and they're disregarding their customers that's just my

little editorial I had to throw that in there he then asked for my name and ask if I required a new tag that's because of the cost factor new tag versus a transfer when I confirmed the question whether I was sure about using that much cash rather than opting for financing. So again, even luxury car dealers are going to go for the finance opportunity. Financing cars is very profitable. And oftentimes car dealers make more money

finance through the cars than they do selling the car. I indicated that I might consider financing if there were enticing offers to which replied that their rates were around 6.99%. Not bad in today's climate. He then printed a worksheet from his computer showing my total out-the-door price of $121,614.54. The top line selling price was MSRP $113,110. They added an $899 dock fee, and of course we know what that is.

That's a junk fee. $500 for a tag, which probably is legitimate, and sales tax, which would have been considerable. because that's 6% in Florida. That was it. When I asked if there was a possibility for a lower price given that I'd be paying cash, he suggested that his manager could luckily do something for you, but he didn't specify what. Now, he was just being polite because as regular listeners to this show,

no, a car dealer can make a lot of money financed your car, typically at least as much as they do when they sell the car. and they want you to finance and they're not going to give you a discount for cash. A lot of people say that thinking it's going to get, that doesn't help you. You might have to go there in line. Saying your cash buyer actually hurts you because it removes the opportunity to the salesperson to get you into the finance department where additional profit for the dealership can be made. If you're like Marty and you like playing games to go to the dealership, go there and say,

hey, listen, I just want a good payment. That's all I care about. And then sit there, they'll give you, they'll sell it to you a blue invoice and then change to a cash deal when you get it. If you don't mind being around for a long time, argue it. Marty enjoys that. It's a Saturday for Marty. I asked them to show me what my monthly payment would be if I made a down payment of $30,000 and financed arrest. James printed another worksheet that showed my monthly mortgage or car payment of $1,500,000, $6.99.

That's a big payment. I think the average payment days around $750. Yeah, that's bigger than the mortgage on my first home. Yeah, yeah. I thank James for taking the time to assist me and expressed by surprise at their early closing time. He felt it was a civilized time to close up shop. I like a civilized.

Sounds like you turned into... You can tell you're an electric car dealer. We're very civilized here. Would you like a cup of tea? Was he British? A trumpet, perhaps? That's what I'm picturing. We closed properly at 6 o'clock.

James and... adjusted his bow tie and bid me for a well. Anyway, that's the story, and that's the Porsche, champion Porsche in Pompano Beach, Florida. That's right next to Fort Lauderdale. We've never shopped a Porsche dealer. So whatever we do for this Porsche dealer, grade-wise, A through F will be either the only Porsche dealer recommended or there will be no Porsche dealers recommended if you give them an F, which I don't think that will happen.

but you're the voters. So give us a call, or don't give us a call. Text us is 772-497-6530. We grade on the curve, and that means that we don't look for perfection. If this Porsche dealer is just average, then give them a C, meaning average among Porsche dealers. If they're really good, give them an A,

and if they're really bad, give them enough. But it isn't a question of, you know, there's some things, the dock fee, junk fee. They did charge a junk fee, so you gig them on that, but then you say, what do all the other dealers do, and then it doesn't sound so bad. So, okay. Here we go with the votes.

Jonathan and Del Rey. No car keys available to a prospective buyer. They're not in any hurry to sell cars. Closing the doors promptly at six takes precedence over a sale. Bad business. They don't want my money, and I'm not in a rush to give it to them. won't work with such a dealership, especially one that sells rolling status symbols, automatic F for me.

And that's very well, very well written, and I get your point. I was, you know, do I have another grade here from somebody? Let's see here. No, that's the only one I have so far. Yeah, it was like a bunch of little things, and most of it were like annoyances. I wasn't surprised that they didn't have an addendum because that seems like a schlucky thing to do. They're not going to have nitrofil on a Porsche dealership.

But I thought they'd have a bigger dock fee. I don't know. It's a southern self-load. What is that? It's like GM Lexus. They advertise no dealer fees. It's like $1.29. No, I think it's like $1.99.

It's around $200, yeah. So you're paying $100,000 for a Lexus or a Porsche. it's almost why why why hit him for two or three hundred bucks i i don't get it well maybe it goes to his like you know his stepson's uh i don't know what it is i mean there's all sorts of things people do um i expect more from from a luxury dealer i i he's got to go he's going to see minus for me i think we had a mystery shopper a long time ago or maybe i just dreamed this because i thought it was funny uh a mystery shopping where they we went in a and the salesperson told the shopper that the, I forget the amount,

let's say the $699 dealer fee was for the dealer's retirement fund. Right. Mr. Smith, who wants to. That's right. Somebody actually did say that. Well, that's always a joke. I think when you had a dealer fee, it was referred to as your retirement fund. But we got a grant from Mark.

Anyway, Mark's right on my wavelength. He says, they don't want to miss happy hour. That's got to get us. That's one of it is, yeah. Good point. C minus. Martini time. You know, not to, I know this is, I don't want to set you off, but closing time problems are irritating, but sort of opening time problems.

If you get to a place right before they open and you see them in there and they could open the door, but they don't. Not until the moment, it's time to open. They don't do that at cardiolarships. I don't think so. I think cardiolarships, you're starting your day, you see the first, they call them ups, the first up on the lot, you want that guy. But in a mall, a mall will sit there and stare at you through the door. until 10 o'clock. Yeah.

Okay. All right. What's your grades over there? I've got Joseph Kelleher says D because of the dock fee. We've got Tom Steckle says, I'd give them a B plus, straightforward and minimal junk fees. However, at that price, I'll stay on my screen porch. I love my YouTubers. Tim Gilliland, straightforward, but the dock fee knocks the grade down.

for me. B. Brian said Latko, if you can afford a Porsche more power to you. A. Johnny Z. Fradley. C. Not too bad. Elyssie aren't taking their customers to the cleaners. Taken.

You have some comedians over there. I love my YouTubers. For me again, I think I'm going to go agree with the B grade on it. just because that silly little dock fee why have that

on a $120,000 car it's at that point just include it and be done with it and there's the price boom but it is a luxury car and like they see it's Porsche is a status symbol still so a beef for me

just as a general observation on luxury cars I read this the other day I think it was automotive news Ferrari and I wish I could remember the numbers. Ferrari makes more net profit than Ford or General Motors or a lot of the really large manufacturers. Now, Ferrari, they only sell, and again, I'm sorry I don't have the numbers here.

10,000. They sell in the hundreds of cars a year. Oh, okay. I was way high. Yeah, I mean, very, very small. And they make a huge profit per car. That's because they have one guy. Giuseppe Ferrari making them.

Yeah, and I think they make, I think they make like hundreds of thousands of dollars per car. And they have one car that is, I'm sorry for the general numbers, I'll have to find the article and make it right, but they have one car that sells for, I think, 20 million. And it has no roof and something, oh, no windshield. There's no windshield.

It's a, they only build like eight of them. And you have to wear goggles. And you have to wear goggles. And so these filthy rich people, you know, they buy one. They put it in their garage and they say, you want to see my Ferrari. I mean, and that is the kind of thing that is interesting to me about luxury car dealers. The people that are, the luxury car dealers are just getting fat and happy now because, as you know, that the, wolfy people are wealthier than they've ever been, and they're buying more Ferraris and

Porsches and Meseratis and the rest of them than anything else, Rick. I watched a video on that just last night where they were talking about Dubai with all the money that they have there. Oh, yeah. The whole idea of owning a supercar there is to have the only one in the country of that car. Yeah. And there's one particular model of Ferrari called the Enzo Ferrari. That might be the one.

that they're literally were only three ever made oh and so one of these cars though is there in Dubai and because the person couldn't afford the payments on it they basically hopped on an airplane airplane and flew out because in Dubai if you don't make your car payments they will put you in jail put you in prison and cut your hands off and they just abandoned this car in a parking lot at the airport and it's one of these that it's just sitting there covered in sand and dirt and dust. And it's one of only three of these Ferraris ever made. And there is sits

abandoned. The laws are different in Dubai. Oh, big time. Wow. A whole different world. I just looked this thing up. There's the camera. I'll send it to you, Jonathan. That's the one you're talking about? How much is it? I didn't go to the price, but it doesn't have a windshield or a roof. It's called

the Manza. They're a type of call called a Barcetta. One seats. Uh, one seat, no roof and no windshield. Wow. I can't see the, I'm looking for a price. You want to see the picture? Anyway, I'm going to get Porsche.

I'm going to give a champion Porsche a C. Show the audience. Yeah. That is something to take a look at. Yeah. There you go. What do you think? Oops.

We'll try later. I'm going to give them a C because we don't have any other Porsches on there. And we don't know what the other Porsche. We'll have to shop another Porsche dealer to get an idea. But let's see. I mean, if you're a multimillionaire and you want to have been hundreds of $1,000 on a car, buy one from champion Porsche, they're okay. It could be worse. Yeah.

I mean, it could have been a complete disaster. Yeah, yeah. And if you got that much money, why should you care about a $699 dock fee? 899? Okay, folks, here's my vote. My vote is a D-minus, and I want to be treated differently if I'm going to be. purchasing a luxury car a whole lot differently. Everything here, I just didn't, I didn't feel the love.

I didn't feel anything, as a matter of fact. You feel a little rushed. You felt a little rushed. Absolutely. That's a good way to put it. I felt very rushed. And this Tykin, I didn't feel the soul, the spirit of the young horse, you know, just jogging along.

You got to challenge that take into a race in your Model S plaid. There you go. And it's also the cayenne. I mean, they come up with all these great names, hot pepper. Spicey. And this light-spirited horse. I just

didn't feel, you know, comfortable with this mystery shopper report because it was a luxury dealership. So for Champion Porsche, again, I give you a D-minus 899 for a fee. Come on, please. Okay,

Mr. Car Dealer. We have time, and if we have any text out there, I had a couple interesting things that I saw in automotive news. You've heard us talk about electric vehicles a lot on this show, and, you know, the country

is evenly divided almost, I think. Either you hate the idea of EVs, and you love the idea of EVs. Also, autonomous, the same sort of a thing. It's amazing to think that Toyota really missed the ball. As you know, we have a Toyota dealership and we're obviously interested in Toyota.

But electric vehicles for Toyota suddenly they switched and said, okay, now we're going to build EVs. Toyota says by 2006, they'll have an EV, they're selling that will have a EV. a range, a battery range, of over 900 miles. So that's how fast they're trying to get back in the race again.

They almost missed the race, and now they're back in. They've got to make a big, big entrance. I think Koji's going to do a real good job as CEO. Koji. Good. I can never remember his name. Thank you. Koji.

Koji. I remember that. You got time for anonymous feedback? Yeah. Okay. We're getting chastised here. I just saw your mystery shop of Prince Chevrolet of Tipton, Georgia. $1,700 in added fees and you're giving them all high marks.

Come on, guys, I just lost my spot. You know, that spam, have you noticed that we're getting spam on the? Yes. Spam just came. There we go. Come on, guys, you're all slipping. Everyone does it, does it make it okay. I say this every time I comment on your videos.

I will not buy from anyone who adds dishonest feeds to a vehicle. My last two I bought from you, EST, and will continue to do that as long as I live here in Florida. You've got to get tough on these dealers with dishonest fees and maybe give them a decent grade on Altador price and low grade on honesty. I mean, we've talked about splitting up the grades or like having categories, and it is, it makes sense, a one grade, looking at a grade, you don't know what it's for. there could be. And our advice on buying is to find out about the junk fees ahead of time and then let them know that you know about the junk fees. Now you can say, listen, you've got $1,500 in junk fees.

I want you to give me the out-the-door price and include whatever junk fees you want to. I've got to have the out-the-door price and then I will buy from the dealer that gives me the lowest. Why should you care if a bunch of junk fees are being charged? If you have those in the quoted out-the-door price, show you can shop and compare. If you want to buy a car, you're going to have to buy it somewhere,

and if all the dealers are going to have some junk fees, just take it from the dealer that gives you the lowest out-the-door price. Instead of getting into this moral ethical argument about junk fees, look at out-the-door price, bottom line. Right, that's absolutely true. I agree with anonymous. You know, I'm looked at as whatever you labeled me. But come on, just because one dealer does it and so many other dealers do it, we have to be, you know, complacent.

There's an argument for us to be more than that. I don't think so. I really don't think so. And I'm not being hard on these dealers, you know, but come on, guys, let's give us a price. $8.99 for Champion, you know, for this last mystery shop. that we just did this is a luxury car dealership the way you're treated is a whole lot different i don't care if anyone says hey you can afford to go into the Porsche dealership it you know who cares how you were treated who cares whether you pay so i'm gonna have the last word here

the last word is this show is a show on how to buy a car without being ripped off how to buy a car if you have to buy a car and you all the dealers that sell that car had dealer fees and you have a moral ethical argument about dealer fees you won't be able to buy a car so we're saying given the evil we don't like it we don't condone it but we're going to find the dealer that gives you the lowest price whether includes drug fees or not we're an advice on where to buy cars not a moral argue ethical argument I understand completely what you're saying and you did write a column you know that we do you know we have to vote on the curve otherwise like you said there won't be anywhere to purchase a vehicle So buyer beware, knowledge is power. Ladies and gentlemen, thank you for joining us today. We had a great time. Don't forget you can go to www. Big Dog Branch Rescue.org

and take a look at Roy. He is definitely worth looking at. Have a wonderful weekend. We'll see you right back here. Next Saturday morning at 8 a.m. Thank you.