Earl Stewart on Cars - 09.27.2025 - Your Calls, Texts, and Mystery Shop of Kenny Ross Subaru of Irwin, PA.

Episode Date: September 27, 2025

Earl and his team answer various caller questions and responds to incoming text messages. Earl’s female mystery shopper, Agent Lightning travels to Pennsylvania to visit a local Subaru dealer to see how her shopping experience goes. Earl Stewart is the owner of Earl Stewart Toyota in North Palm Beach, Florida, one of the largest Toyota dealerships in the southeastern U.S. He is also a consumer advocate who shares his knowledge spanning 50+ years about the car industry through a weekly newspaper column and radio show. Each week Earl provides his audience with valuable tips that prevent them from "getting ripped off by a car dealer". Earl has been featured in The Wall Street Journal, The New York Times, U.S. News and World Report, Business Week, and other major publications. He has also made numerous appearances on CNN, Fox News, CBS, and other news networks. He is frequently called upon by local and national media to comment on major trends and newsworthy events occurring in today’s rapidly changing auto industry. You can learn more by going to Earl's videos on www.youtube.com/earloncars, subscribing to his Facebook page at www.facebook.com/earloncars, and reading his blog posts at www.earloncars.com. To purchase Earl’s book, “Confessions of a Recovering Car Dealer”, go to www.earlsbook.com. This will forward to Earl’s Amazon page to complete your purchase. All proceeds from the book go to Big Dog Ranch Rescue. For more information or to adopt the dog you have seen today or any of their other dogs, please visit their website at www.bdrr.org. “Disclosure: Earl Stewart is a Toyota dealer and directly and indirectly competes with the subjects of the Mystery Shopping Reports. He honestly and accurately reports the experiences of the shoppers and does not influence their findings. As a matter of fact, based on the results of the many Mystery Shopping Reports he has conducted, there are more dealers on the Recommended Dealer List than on the Not Recommended List he maintains on www.GoodDealerBadDealerList.com”

Hello, I'm Earl Stewart. I welcome you to Earl Stewart on Cars, a live talk show all about how to buy, lease, maintain, or repair your car without being ripped off by a car dealer. With me in the studio is Nancy Stewart, my wife, co-host, and a strong consumer advocate, especially for our female listeners. We also have Rick Kearney, an expert on how to keep your car running right. I dare you to ask a question that Rick can't answer about the mechanics or electronics of your car. Also, this is my son, Stu Stewart. our link to cyberspace through Facebook, YouTube, text messaging, and our encrypted anonymous feedback service. Stu is also the Spymaster Director of our Mystery Shopping Report.

He dispatches our secret shopper weekly to an unsuspecting the car dealership. And now, on with the show. Good morning, everybody. We're back, and I want to apologize for the number of shows that we've missed. Nancy and I have had a few health problems. but we're both bright-eyed and bushy-tailed, and we're doing fine now, and we miss some shows. We hate it when we miss a show, but we're back. We're back in the saddle again, and, you know, after 20 years of doing this show, it's really part of our life,

and it's kind of like an empty spot. I hope some of you feel the same way, and we've got some incredibly loyal listeners out there, I should say watchers also. And you're like part of a big family. And sometimes we couldn't tell you when we were going to miss a show because it comes up to the last minute and we just have to not show up. So thanks for bearing with us and being patient.

We love all you guys and gals out there. And I can't believe the loyalty that you've shown us for over the years. Back to the basics. We're here to help you in the minefield of walking through the process of buying a car or leasing a car. And we're here to help you. And this is addressed mainly in our newer listeners. This is addressed at how to buy a car of your choice that's a good car or truck, lease it, and not get taken advantage of.

We're not trying to explain how you can steal a car or how we can get a car at such a low price that the poor dealer is suffering. We believe that dealers should make a profit. We just believe that the dealer should tell you what the price is. And that's our rub. That's our problem right now. We talk about all we're trying to accomplish on this show is educating the listeners to the point where they know that when they say, see a price advertised or a car salesperson or whomever says this is the lease payment, this is a down payment, this is the total price.

This is true. What we are seeing, and it's still about the way it was 50 years ago, the advertised prices, even by the manufacturers, are untrue. And we have a huge problem in this country, and probably other countries, a huge problem of regulation it really happens in all facets of our lives there's too many laws and too little enforcement or too little in the number of enforcers and those some of the enforcers are politically inclined if you read the paper you watch tv you got the online news you see a lot of people that are being charged with crimes and you

see a lot of people that are not being charged with crimes. Some of the ones that are not charged should be charged and some of the ones that are charged shouldn't be charged. There's a lot of that going on. So here we are Earl Stewart on cars and if you listen to the show

you're going to hear some tips as to how you can lease her by a car and less I forget probably more important maintain or repair your car. These are all part of American life. I mean, we're a great country. We've got more cars than anybody. Trucks. We got more trucks. We got more everything than anybody. But when you have something good, there's always the bad side of it. The bad side now is how do you maintain and

repair your car properly? And also, how do you maintain it within your budget and not be taking advantage of? And how can you buy a car and feel like the price you paid was a price that was advertised or the price the salesman told you. We've got the answers for you right here at Earl on Cars. We thrive on answering questions and that's why your calls are so important. You're watching us, hopefully, on YouTube.com forward slash Earl on Cars. YouTube.com forward slash Earl on Cars. And you can and stream us just online at streamerluncars.com. But the listeners, they're the closest to us.

We don't have that many streamers compared to listeners. And if you're listening to the show, please participate. If you're timid and you don't want to, I'll address that issue later. But if you're not timid and you want to participate, here's a number I'm going to give you. grab your pencil, your pen, grab a pad, and this number I'm going to give you, put it in your pocket, maybe, because you're probably on the way to the grocery store or the pharmacy or the beach. I hope it's something good you're on the way to do, and have that number. So when you're on the way home, because we're on this station for two hours, from 8 a.m. to 10 a.m. Eastern Standard Time.

That number, and you're going to hear this number a lot, if you don't hear it a lot, We're not doing our job. 877-9-60-99-60. 877-9-60-9-6-0. The average person is listening to the show about 15 minutes, and then they do something else. Hey, you've got lives. You don't sit around for two hours

and listen to some guy like me or some guy like Nancy or a guy like Rick or my son, Stu. It's Saturday. Hey, go out there and have a ball. But if you can give us just 15 minutes and you've got that number, write it on your hand, 877-9-60-99-60. Nancy Stewart, my co-host, she's monitoring her laptop computer as I speak. and we have Jeremy in the control room, I think.

We have a couple people that watch the controls. But Jeremy will let Nancy know that we have a caller. And we'll know your name, where are you calling from? And we will try to jump off whatever we're doing, ASAP, and answer the phone. [phone] and Nancy is about

10 feet across from me and she can hit me with that book she carries with her she has to she'll wave at me and she will make me she gave me a nice smile so she will make me

stop talking or make Rick or Stu Stu gets in about 9 o'clock he'll be in too and that's the reason we have to have some organization here. I promise you that if you call in, we'll make every effort to take your call. Sometimes we fail, and people do call in, and we don't answer.

And that's just a reality of life that we're trying to get better and better at. But chances are, I'd say about 90%, if you do call 877-960-9960, 877, 960, 960, the odds are quite good. We'll get to you pretty quickly, I promise. The other thing that I have to talk about it, the show almost ought to be Rick Kearney on cars because this is about fixing, repairing, maintaining, and Rick is modest, he's shaking his head, no, no, no, no.

The reality is, you know, the average person keeps their car now. 13 years. I mean, that's all. We think about buying a new car every three or four years. It doesn't happen. People keep their cars on an average of 13 years. Now, that's an average.

So what does that mean? A lot of cars out there are 20 years old, 25 years old. And because cars are being made better, if you take care of them and you do the owner's recommended maintenance by the factory, What the factory says you should do, if you do that, you'd be surprised how long these cars will last. So Rick will tell you not only reinforce what should be done, but he will tell you what should not necessarily be done. And if you go into an independent mechanic or an independent dealership or a franchise dealership, the odds are 99.9%.

They're going to try to sell you something you don't need. a lot of flushes are famous they want to flush everything and so look at your owner's manual go online and see what's in your owner's manual and that's what you need to have done nothing else I know they're exceptions

but 99% those are pretty good odds if you just do that that car will last a long long time so Rick Kearney is a certified diagnostic master technician he can fix the old cars, the medium-time cars, and the new cars, electric vehicles, hybrid vehicles, and just the old-fashioned carburetor-driven combustion engine cars.

I say that today with even more seriousness, because let me tell you something, if you're driving it's not a hybrid and it's not an electric vehicle, you're just driving a carburetor car, just a gas car you get yourself an old car and they do have more problems and very few mechanics today really understand them the way Rick does so he'll be able to give you some good tips at 877 960 960 now YouTube that's our big visual thing and YouTube is just an amazing source of information it's almost like chat gbt i mean we had a technician out to our house nancy and i did the other day and we're having a problem with our with our shades and they didn't install the shades but the automatic up-and-down

shade thing wasn't working and so i'm trying to explain to the guy what's wrong he says don't worry i go to youtube and going to youtube is like going to chat gbt let me tell you something if you've got a problem somebody's had that same problem prock dozens or hundreds of people or thousands have had that problem and a huge number of them go on youtube and then that youtube takes the really good clips the audio the video clips that are good and uh tells you how to do what whatever the heck you want to do so rick does that but he does it more personally and you can't really have a discussion with a youtube video but you can't with rick so you call him at 877-960-960 I use chat GBT in combination with my YouTube I'll say to chat

gbt tell me which is the user-friendly video to how to fix my refrigerator because my refrigerator light is not staying on in the freezer I'm making all this up but I mean problems like that and I say which which YouTube video is the most user-friendly because there are a lot of them and typically the better ones are the most watched are stacked so that the first ones you see are the best ones but you can double down on that by using YouTube and we're going crazy I have you a YouTube set up here at our desk in the studio and YouTube at our desk has not really lived up to our expectations.

YouTube is a little shy, a little bit timid about being on a radio show. It'll be there one day, and we're going to probably test YouTube out on our show today. But YouTube kind of sometimes just likes to start talking out of nowhere, and that could disrupt the show. But that's technology, and YouTube is catching up to that. so um that's chat gpt doing that yeah yeah chat gbt yeah i'm sorry chat gbt youtube is uh they've been around for a while they've got to figure it out chat gpt is a new guy on the block so chat will start talking to us on the show and that disrupts the show but we have fun nice thing about the

show we're all natural it's just i if i get mad at rick or nancy gets bad at me or we're laughing about something or we're kidding each other all that comes out we're just four people that are just having fun and we hope you're having fun too and I hope what we do is something you can use I'm going to turn the microphone over to Nancy who is my co-host and I didn't even mention her most I guess the thing that really impresses me most about what she does on the show she has made this half female she's made the show where our listeners are actually ladies and not just all gentlemen. And a lot of women out there that never called the show.

In fact, when we started out, no women called. Right now is about 50-50. And let me tell you something. The ladies have got a different view on things than men. And that's a good, healthy way to go. They're half the planet. They're half the people on Earth. So you ladies out there, listen carefully.

Nancy Stewart is going to tell you about an offer that sounds too good, to be true, but you have my word. This offer that she's going to make you is true, and it will make you, if you haven't called the show, want to call the show. Nancy, the microphone is all yours. Thank you. It's great to be back. Good morning, everyone.

Our number here is 877-960-9960. 877-960. You know, our last show I was talking about, you know, the consumers being disenchance. and I think it was a roadrunner that called in and he was very interested. Steve, yeah. I hope I hear from you again this morning. But, you know, when you're disenchanted, you just sort of fall out of love with, you know,

the person you're dealing with, the product that you're dealing with, and all of the above. And that's why we're here. We want to make, you know, your, well, purchase. you're of a used car new car well flawless 877 960 9960 and also for the ladies I have $50 for the first two new lady callers first two new lady callers give us a call toll free 877 960 9960 and I want to take a moment and thank all of you while we were off I heard from so many calling me emailing me texting me and from all of us here at Erlan cars we want to thank you for your

dedication excuse me also I want to mention the gallopole you know I love that gallopole I really miss the Nelson what was it called you guys know anyway the Gallupil we remain at the bottom continuously and that's the latest from What do you say? January 20, 25. Car dealers are at the bottom, yeah. We are car dealers. And where are auto mechanics listed now?

I want to tell you, auto mechanics are doing very, very well. And there's more, there's just a whole lot more transparency, you know, with them and mechanics and et cetera. Also, we do have the mystery shopping report, and it's really the highlight of our show, and this time we went out to Erwin, Pennsylvania, and I'm not sure whether you know Earl in Pennsylvania, but it's in Westmoreland County. I'm very familiar with it. It's about, I'm going to say, 30 miles southeast of Pittsburgh, and it's a quaint little place. It's got some history, and it's a lot of good vibes. So stay tuned for the Mystery Shopping Report, and that is at Kenny Ross, as Kenny Ross Subaru, in Irwin, Pennsylvania.

And also, we're going to talk about, from the automotive news, we're going to talk about the future of car repair. And, hey, guess what, it belongs to the drivers, not the dealerships. are a changing. I see by my X screen that I have some calls backed up so we'll go right to the calls and also if you'd like to text us do so at 772-4976530. You can always take advantage of your anonymous feedback.com. We're going to go straight to Barry and Barry is a regular caller. I can't see my screen but I think he's from Tampa. Good morning Barry. Good morning, and you're absolutely right. I am from Tampa.

I was squinting. It's good to have you back live. Thanks. Thank you. You know, the calling topics for your show are like the hydra that the mighty Hercules had to defeat. When you cut off one head, two grew back in its place. Likewise, we've got one topic, I'd think of two more. But I'm not complaining.

I like talking about. Anyway, I would like to ask Rick's opinion about these services that are not in the Toyota warranty and maintenance guides for my 25 families. Some people claim that they should be done periodically, but these things also seem as though they could be unnecessary upsell items. Specifically, four services come to mind. Number one, GCV valve instruction slash replacement. Number two is mass sensor cleaning.

Number three is sloppel body clean and number four is fuel injective cleaning. Let's say you this, the D.C. done on a schedule or only, response to a problem um the only one that I would even consider of those might be the PCV and I would consider that say um about every 200,000 miles I might consider having a PCV put in as a preventative maintenance but I mean basically what this does a positive crank case ventilation valve it is mounted in the engine, and the oil fumes that are in the crank case are then drawn up and drawn into the engine to be burned so it helps prevent emissions going out into the atmosphere. PCV valves used to have an issue that they would start to get gummed up inside from the oil vapor and the oil getting caught in there with the dirt.

And they have redesigned them now in such a manner that that just doesn't really occur anymore. And so you used to be the old mechanics thing, you'd simply grab the valve, it was just held in with rubber grommets back then, and you'd shake it, and if it rattled, that meant the little check ball in there was moving freely, and okay, it's good, pop it back in. Well, now they've done away with the check valves,

the check ball inside there, and it's just got a special passageway, and they're actually threaded into the, usually into the valve cover, and they're not considered a maintenance item anymore. Cleaning the valve body, once in a while, it can help if the car is running rough, if you've been having to run some very poor quality gasoline over a great length of time. Otherwise, if you stick with a reasonable, decent brand of gasoline,

you know, one of the major companies, and go with a reputable station that you know is getting good turnover on their fuel, you're not going to have any problems with any of those. and that's why Toyota doesn't recommend them because they're not needed when you're using a decent grade of gasoline and in the octane that your car calls for and just drive it and love life. Okay, great. I wish some of the dealer service managers would get that message.

Well, remember, they're salesmen, and they get paid on the money that their shop makes. So once your car is in that bay, they're going to look for everything they can do to get money out of your car into their pocket and it's just that's you know it's capitalism and unfortunately there are some some of them out there that just don't follow the moral code of hey let's do it right and earn a customer for life rather than take the customer's lifeblood out of them in one shot well so

okay i i got one other one quick and then i'll say goodbye but uh somebody uh i ran ran across thought that it would be a good idea to replace the radiator cap once in a while. What do you think about that? Is that in the same category as what you just talked about? Radiator cap, the only time I usually will replace it if I'm putting in a radiator for some reason, or when you're checking fluid levels and you look at the radiator cap, there is a rubber grommet on it, and sometimes they can start to break down a little bit, and if you see a problem with it, then you recommend it. Okay, fair enough. Thank you very much. Thank you, Barry.

My pleasure. Have a great weekend. You know, this is an interesting article in the automotive news. You know, I mentioned earlier about the future repairs that belong to the drivers and not the dealerships. You know, I don't know whether you're aware of it or not, but boy, tariffs have really made an impact on us. But more than that, you know, repairs are skyrocketing, the cost of them. And it's something, you know, to be aware of and always, always get three estimates when you have to have something like this done. And this is some good news, you know.

So knowledge is power, as I say. The number here is 877-960-99-60, or you can text us at 772-49-7-6-5-3-0. Don't really forget, ladies. I'd love to hear from you. We all would. You can make yourself $50 this morning. $50. That will go towards something very productive. I know it will. Everyone can use an extra $50-877-9-60. And don't forget, you have to be the first two new lady callers. And Tina, if you're listening, I'm going to get right on your... Well, I'm not sure why you didn't get the consumer report, but I'll check that out. And most of all, get that check out to you for $50. We're going to go to Marty, and Marty stayed in touch with me while we were off. And he's been with us for a really long time.

We enjoy his company. Good morning, Marty. Good morning. Glad you're feeling better in Earl. Thank you. And, yeah, it's nice to be back hearing you live. I have a question for Rick. Here's my question.

I had my wife's CRV, had the tires rotated at Costco where we bought the tires. Then maybe a day or two after they were rotated, the light came on for the tire pressure. So I brought it into a place, check the tire pressure. The guy said, yep, everything's fine. And in a Honda, you have to recalibrate the computer or whatever. So you have to recalibrate it to get the tire pressure light off. Okay, yeah. About a day later, the light came on again, and I know the tire pressures were right.

So I went to recalibrate it myself, and all of a sudden on the dash, it said your key fob battery was low. So I recalibrated the tires, and I went and I had the battery replaced in the key fob. Since then, the tire pressure light has not come on. So I wanted to know, is there any correlation between the key fob battery and the tire sensors? Now that...

It's a fluke. That sounds... As much as I hate, and I really hate to use the word coincidence, that really sounds like a coincidental thing to me, that the two of those happened at the same time. One quick question, I'm not super familiar with the CRVs. Do you have a full-size spare, and does it have a sensor in it? The spare is one of those minis. Oh, the compact donut? Okay, yeah, because there were quite a few cars when we first started getting systems that used sensors in the wheel.

They actually had a sensor in the spare as well, and if folks didn't check the spare tire, you know, a technician would set all four tires, but not check the spare, and the spare would trigger that light to come on. Now, I'm sure Honda is probably pretty similar to Toyota in this, that normally when you reset that light, what it does is the computer looks at what is the pressure in all four tires and wants to see them all pretty well equal and then it takes say all four tires are at 35 pounds it'll calculate as usually dropping about six pounds of pressure and say okay 29 pounds is my threshold and if it sees a tire go below 29 pounds that normally will trigger that light to come back on but if you've reset them and redone the reset properly which it may not have been done properly at the shop they may get the light to turn off but they may not have got it to reset that threshold limit so if it's reading now and your light is staying off

I would call it safe and go ahead and just enjoy your day but yeah those key fob batteries JBT agrees with you that's nice of them but yeah the key fob battery is probably going to be just a coincidence, but they're just a simple little $3 watch battery normally. And you can buy them on Amazon, super cheap,

and it just takes a small screwdriver to replace those. Apparently, Marty, apparently that is a commonly asked question because when I check with Chad, JBT, they said oftentimes people will confuse that because the lights just happen to come on at the same time. but that's what it was, coincidence. Yeah. All right. All right.

Well, it comes on again. Can each tire have its own? Is it expensive if you have to change the sensors and the tires? It can be. For Toyota, those sensors are about $75 to $80 each, and then programming them to the car. Unfortunately, Toyota has it where it has to be a technician that programs it, and that can cost about another $150.

I know there are some manufacturers out there that have actually got a system where when you replace a sensor, the car will look at the sensors and watch them as it's driving and it will reset without needing to have it manually reprogrammed when you replace a sensor. But Honda, I'm not sure how their system is set up, but I would bet they probably go along with Twitter,

Toyota with the idea that you have to program it manually to the car. Now, when you rotate a tire, are you touching the sensor at all? Only in that you're getting to the actual valve side of it to add air into the tire. Just like when you're checking the tire pressures, which should be done once every couple weeks anyways. You should check your tire pressures. Okay. All right, because I didn't know if they're... handling the sensor itself. No, because the sensor's mounted inside the tire.

Okay. All right, it was a coincidence. Thanks, Rick. My pleasure. Thank you, Marty. Everybody, glad you're better. Thank you. Have a great weekend.

You too. Bye-bye. Bye-bye. You just heard the conversation between Rick and Marty. And I want to tell you, mechanics are, well, are absolutely incredible. Or shall I rephrase that? Rick is incredibly, incredibly helpful on so many levels, so many levels. Give us a call, tool-free, and speak to him, whether you, you know, have a repair or any other mechanical question.

Our number here is 877960, Texas at 772-497-353-0. Don't forget your anonymous feedback.com. And ladies, again, $50 for the first two new lady callers. $50. Give us a call. We'll be right here until 10 o'clock. We're going to go to Ron, and he too has called before he calls us from Lake Worth. Good morning, Ron.

How are we doing today? We're great. Good. 2014 Chevy Silverado, 111,000 miles on it. And Rick might be familiar with this. I have what they call a Chevy shake, and I don't need a dance. Sounds like a dance. Yes, that's what I thought it was.

So I Googled it, and it's supposedly my 2014 was the first year. It started having the problem. I'm not a mechanic, but I guess they wanted to save on gas. So it was a four cylinder, and then it switches to a six. cylinder. So I had my friend mechanic go over the whole thing because I want to bury this car and I want to keep going with it

because it was running great. But when it idles, it shakes. Okay, you can see your drink in the cup. So I had my friend checked the engine mounts. He replaced those. He checked the transmission. That was fine. Spark plugs.

He replaced them. He did everything you possibly do. Change the transmission fluid. And I still got the Chevy shake. Okay, and I generally don't recommend this too often, but going back to one of our earlier callers here, by any chance has he cleaned the throttle body? Not that I know.

That's where I would probably take a quick look at because it's a very simple thing to do. You take loose the big air hose, and there's a giant flapper valve in there. that when you step on the gas pedal it opens that valve to let more air in the engine so it will speed up the engine if you get there's and there's always a little gap around there so that some air can come past in order to let the car the engine keep running but if you get a little bit of carbon buildup that starts to gum up on that plate i've seen that happen on so many cars that it just well it it it gums up and that idle goes all to crap and all you really have to do is just take a simple like a scotch bright pad is what I like to use hold the pad away from the engine spray just a little bit of like brake clean or throttle body cleaner on it and just reach in and open that valve and give it a good scrub down

with that scotch bright pad and then wipe it dry with a rag just be very careful not to drop anything inside the engine and see if that helps you out on that Yeah, because there was a class action lawsuit, and I guess the lawsuit is over, and they lost anyway. There are multiple class actions. Wow, okay. Then my suggestion may not help much, but it couldn't be worth of hurt to try it, but probably somebody out there did try it, and it probably didn't work. Right. Here's my question.

Like I said, 111,000 miles on it. With this Chevy shake going on, I take care of this car. do every maintenance possible you can do, change the irradiator fluid at $100,000, change the air filter is every, you know, when I was supposed to change the oil. Can I live with this or is this eventually going to break the car down and, you know, I'm going to have problems with the Chevy Sheik.

Vibrations at Idle, I have seen cars that have gone through that and lasted for dozens of years afterwards. As a matter of fact, the old late 80s body style Camry would develop this on a lot of cars, and you would be sitting in the car with it idling, and you could watch the steering wheel bouncing up and down because the car idled so roughly, but as soon as you started driving it, it would smooth out, and it'd be fine driving. It's just while you're sitting at a stop. It would sit and just shake, and everything would just, oh, it'd rattle your teeth. They'd shake so bad, some of them.

And Ron, the latest Last class action Was just filed August 29th And it's a big one So General Motors is struggling with that It won't go away Yeah

And even Donovan has just popped in He says The Chevy Shake will never get fixed It's a common problem with the eight-speed transmissions So wow I'm trying to figure out how I can turn into a dance And make money at it There you go.

Hey, quick question. When it occurs, what happens if you pop the vehicle into neutral while you're sitting still? I never tried that. It's possible that if I have seen some cars, it would kind of narrow it down because if it's in the transmission, like say a torque converter shutter or something like that and it's something in the transmission that's causing this shake, if you pop it into neutral, that would and that makes that shake go away that pretty much points you at the transmission here's another idea if you can find

a song that had the same beat that one of was shaking he just turned that song on yeah tape a couple of Maracas up to the eight pillars and get some beat going a little salsa dance hey Ron did you have to pay for the Chevy shake

you know there's kids there's kids on the road who pay to get their vehicle to do the Chevy shake. So I just thought it was interesting. You got to have the right song on. Yeah. Oh, absolutely. Hey, another

one from YouTube here. South Florida Two Step says that Chevy had a huge problem with the intake manifold gaskets as well, causing a shake at idle. So if you happen to go back to your technician, ask him if you can have the car running and

while you're watching it shake, just spray a little bit of like WD4 in around where the intake manifold is and if it seems to cause a change then that might indicate that you have a leaking intake manifold gasket very good just be very careful with the spray

don't spray it too hard in there yes all righty there you have it run and chatchibt is sharing all kind of transmission issues with me and we don't even have time to go into it

good luck thank you very much you're welcome have a great weekend we're going to go to annie and she's a first time caller and she's calling us uh from i think new york there's something wrong with my vision i think i need some eyedrops good morning annie welcome good morning thank you is it new york it's upstate new york yes okay my vision was a slightly borrowered on my X-screen, so I couldn't tell. Annie, you won yourself $50 this morning as a first-time caller. Stay on the line when we're finished talking, and you can talk to Jeremy in the control room. He'll get your contact information, and he will pass it along to me, and I'll write you out of check. Wonderful. Thank you so much. Appreciate that long-time listener,

first-time caller. Thank you so much. I also want to thank you for helping me build a platform here because all the ladies are listening to you right now, and you're probably going to encourage someone to give us a call. So thank you for that. What can we do for you this morning? I'm looking for advice. I have a Tesla Model 3. I'll try to keep it brief. Tesla Model 3 rear-wheel drive 12,000 miles. I run two sets of tires. I do drive frequently between New York State and Southern Florida. However, I have a set of winter tires with new Tesla rims, new Tesla recommended winter tires. They were purchased and installed by Tesla. In New York State, as you know, we have an annual inspection. And when I called to get my Tesla inspected, Tesla does not do New York

State inspection, so they recommended I go to a local station. I went to a local garage. The owner claimed on the phone to know all about Teslas, knew about inspections and about tires. Long story short, the inspection was completed, and the winter tires were taken off the summer ones put on. When I went to pay, he casually said, oh, by the way, it appears that you had some type of apparent leak. So we went ahead and we repaired one of your tires. As soon as I left the station, I realized that my car did not run as smoothly as it did. I just began to process what had taken place, and I'm familiar with the foam inserts of the tires and how those need to be replaced how they need to be repaired rather went back to the repair shop the second time to get a

detailed explanation the owner was defensive abrupt said he didn't have time to talk to me again i continue to feel like the ride absolutely was not the same i could feel it fast forward i ended up having the tire bead opened and sure enough there were pieces of foam that were floating around in the tire um according to new york state laws from what i've researched mechanic must inform customers customer the problem must get permission to do the work and provide an estimate of course none of this was done in my case weeks later i was at tesla they asked how the tire had been repaired so i called the owner and the owner's response was i didn't i don't know i didn't do it quote my guy did it i asked um can you ask your quote guy his response was no i asked how the

phone was addressed and as soon as i asked how the phone was addressed um he said to They don't ever bring your cars here again, and don't ever set foot on my property. Wow. So here's my dilemma. According to Tesla, they think that it appears as though a plug was used. They've questioned, of course, they won't put this in writing, but they question my long-term safety. They think it's tenuous, especially since I make the drive between upstate New York and southern Florida several times a year. It seems, according to the law, a second party cannot work on the tire that,

already been worked on. And so now I'm in a predicament, do I replace, do I eat the cost, replace one tire, do I replace two, as Tesla often recommends? And what happened if I'm in an accident? Am I now liable because I'm aware of this problem? Annie, you know, I have to tell you that we hear a lot of stories. But this is, wow, I'm speechless, across the board just plain speechless and how dare they without me starting my

rant I'll pass this over Earl would you like to make a comment? I'm going to let Rick address it but I would say this the one good the good news is that you have a very good attorney general and that department in New York

is probably the most efficient and consumer friendly In Florida, we have a bunch of jerks in the Attorney General's office, and they're in the pocket of the car dealers. But in New York, when car dealers get out of line, the State Attorney General will go after them and get their attention. But because you've got a safety issue, I think your first thing has to be to get your car safe to drive. But I would also, while you're doing that or after I do that, I'd file an official complaint. with a New York Attorney General.

Oh, thank you. I am 100% in agreement with Earl on that. Now, I am very ignorant of laws for New York, even for Florida, for requiring on what the legal standpoints would do. However, I would recommend, if you're having the tires replace, which I really think you should do, ask the guy at the shop that's going to do it, at a definitely try to use a qualified shop um ask them to record the process when they're

dismounting that tire that was damaged so they can see any of the foam damage or anything else that's in there and ask them to get plenty of video and photographs of that and save that for you and i do have photographs excellent and save all your receipts and paperwork from it to you know to help you out in the legal issue of it but for me as a mechanic Mechanic, tires are the most important part on your car because you've got a 3,000 pound missile going down the road and the only thing keeping you in control are those four little patches where the tires are touching the ground. And it's just something that I can't tell you how many times I've seen people driving on tires that are just destroyed and out of shape. and it's incredibly dangerous. I would definitely, even if you do have to eat the price on it,

I know they're expensive. I know with those Tesla wheels, I would replace those tires at your soonest possible chance and make sure the car is safe for you to drive. And would you replace two tires rather than the one that we don't know if it's been plugged or how it's been repaired? Yeah, the only time that I would recommend replacing just one tire is if the tire were, say, within less than 1,000 miles of brand new, and you ran over something

and it got damaged to where it has to be replaced, I would say, okay, yeah, you're probably safe putting just one tire on it, but if they've got any sort of where 8, 10, 12,000 miles, I would definitely replace both tires just for the safety factor of it. And as a matter of fact, Donovan, who this guy knows how, knows the electric, cars very well. He says the foam is just there for sound denting. They can pull the foam out and it's just lightly glued in place and do an interior patch, but it has to be done to both tires. But even he says you probably should replace both tires. Just as a safety factor, I'd replace them. Well, thank you. I appreciate that. And I think part of it is because we don't

know how it was patched. It's interesting because on the receipt, it lists absolutely no explanation of any parts that were used. It does not state how the repair was done and then I have a separate receipt for the New York State inspection paperwork and it says only quote, a wheel and a tire

were removed from the car. No further explanation. Yeah. Well when you contact the Attorney General for New York he will with supporting evidence that you can furnish, he will likely either threaten

or actually revoked the license of that repair shop to do business. So he'll get their attention real fast. Oh, gosh, I'm sure I will, and I'm in a small town. I'm sure the attention will be noted, and I am so grateful. I will contact the Attorney General on Monday morning. Annie, have you been in touch at all with the Attorney General on any level? Because there's just no explanation for anything that these people did to your vehicle. No, I have not

The only people I've been in touch with is Tesla Is that Is that Lalida Jones? Is that who that Attorney General? Latisha? I think I'm not sure.

Yeah. The reason I remember her is because she's the first female to hold that position from what I read, but it was quite a long time ago. Anyway,

Annie, I would appreciate it if you would definitely, all of us here, would stay in touch with us, and if you need any help at all, please ask Jeremy for my cell phone number. Oh, my gosh. If you have a pencil right now. I do. I do. Thank you. Thank you.

Thank you. You're welcome. Annie, and also, that is Letitia. That is Leticia James. Oh, okay. Yeah. So at any rate, my number is 561. 386-6-4-9-8 oh my gosh I'm so sorry I can you please repeat my hand's shaking I'm

so grateful thank you okay keep that Nancy one more time certainly five six one three eight six four nine eight and you're you sound like a very knowledgeable informed consumer and my hat is off to you they're not they haven't seen the last of And also, if you need my help in any way, or Earls, we're right here for you. Oh, my gosh. I love you guys both. I wish you were our neighbors or friends. I think, Nancy, it's also, I don't back down easily, but there is a level, and I think you'll understand.

As a woman, I felt intimidated. I felt intimidated by this person's threats to never bring my cars there, to never set foot on his property. Yeah. Like I said, I'm so, even in this. day and age, you know, there's so much that goes on that you just scratch your head and say, wow. But this particular story is just definitely amazing. And this word that you just use, you felt intimidated, you better believe it. Anybody that would have gone in in your situation would have felt intimidated. And guess what? This dealership is very, very lucky that you

didn't pounce on them because there are women who definitely would do just that and I'm one of them. So Annie, you collect your 50. I'm there with you, Nancy. Pardon me? Thank you. I said I'm right there with you in spirit. Thank you so much. You're welcome. Stay on the phone and Jeremy will take your information. Thank you and be well both of you. Thank you. Have a great weekend. We are going to go to Bailey, and Bailey is calling us from, I think it's North Carolina. Good morning. Good morning. This is Billy from North Carolina. Billy. Good morning, Billy. I've just got a couple of maintenance questions. Okay. I've got a 2017 Toyota, Tacoma. TRD Sport, four-wheel drive with 22,000 miles original tires.

Oh, it's a baby. Yes, it is. But the dealer is saying, I need to replace the tires because of the age. No. Granted, the tires are basically about eight years old, pushing nine. but my simple answer for me is a mechanic

I would go with the show me state attitude and I would just simply walk up and look at those tires and look for any signs of serious dry rot cracks and if you don't see any like monster amounts

of cracks on there and the tires are holding air and you're not getting any weird vibrations I would keep on driving them. Yeah, that's what I thought, because everything's fine, it's garage kept. I've looked at them. It's got no cracks in them. Now, a garage kept a, oh, it's almost a crime to be kept in the garage that much. You keep her in prison. No, keeping a car in the garage especially prevents that UV radiation from damaging the tires over time. Now, the best thing I will say on this,

make sure you keep her in the garage as much as possible and make sure at least once or twice a year get a good coat of wax on there because you've actually got something a little more ugly can occur and that's paint de-lamination Toyota's a lot of cars across every brand especially here in South Florida are susceptible to this the sun beating on those cars the clear coat literally just peels away and falls away Let me jump, let me jump in there. We have one of these rare cases where chat GBT disagrees with Rick, and this chat GPT says that if there are no visible signs of cracking or any other sort of a defect that you don't need to replace them in six or seven years. That's what I said. Oh, I'm sorry. Yeah, I said, don't replace them. Yeah, okay, don't replace them. So I'm glad you and Chad are getting along.

I was a word of different. No, I... Yeah, I've got one more question. Sure. I'm sorry. I've got 2006, I've got 2016 with 72,000 miles. Dealer says don't change transmission fluid

till 90,000. And I've heard. heard some people on YouTube say do it at 60, which is correct. A 2016 Camry should be running type WS fluid and Toyota, they're the ones that designed that car and they built it and they're the ones that stood behind it. Toyota says that car does not need maintenance on the transmission. It does not need the fluid to be changed. Now, In what's called extreme conditions, say if you're towing a little jet ski or something, or you're in a really dusty environment, you're driving on dirt roads a lot, you know, something like that that might be extreme, you might consider having it done, say, at around 120 to 150,000. 60,000, no, that's old school.

That's back when we had the 1991, 92 models, and 60,000 Toyota recommended replacing the fluid of 60,000. But on a 16, no. And by the way, chat GPT here, it does disagree with me because it says at six to seven years old, even if there's no cracks and plenty of tread, it says those tires are pushing it for age. well my words for me I have seen old tires that are totally safe you've kept them in the garage and I would feel comfortable driving on those

so absolutely professor I'm happy to keep it comfortable and laid back just let me know if there's anything else you need that's nice to hear from chat GBT he's been very quiet well you'll have to you'll have to take your choice chat GBT or Rick Kearney

and I'm not going to vote for one or the other, but... I'll go with Rick. Yeah. Thank you for the call. All right. Thank you. That's all I need. I do appreciate y'all.

I thank you, Billy. It was great hearing from you. All right. Just happened to run across y'all on YouTube. Oh, that's great. And I was like, I got to call them. I've got to get some information. There you go.

And you got it. And I hope that I hear from you again. Have yourself a great weekend. All right. y'all do the same okay billy bye-bye i like that southern draw i like y'all y'all y'all isn't y'all y'all y'all i like that billy you have to call back next week so i can talk to you okay we are going to go to our buddy john in palm city he certainly has made well oh we love john we love irene great people good morning john good morning i want to thank nans

for mailing me that beautiful custom wooden wall plaque that I was honored as a cherished member of the show from the original great words in it and I appreciate fantastic but I got a question Rick's applauding you okay I got a question for Rick first I want to follow through with a call I made about a female college student that broke down in northern Florida with her 2019 Honda CRV and they told her that she need this and fuel pump and everything

well she had the car towed in to Jensen Beach and guess what Rick could answer all this all it was wrong with the car is a stone dead battery it was four years and two months old and that's all it was simple as that and meantime they were telling her she needs a few fuel pump, a possibility of a leaking water pump, so it's a good thing.

And you listen to this show, and Rick will tell you, first of all, any battery in South Florida, that's over three or three and a half years, automatically replace it because they just don't last with the heat. That's the number one thing I want to tell you something. But let me tell you something about dead batteries. Rick, is it possible that while a car is running, and she was driving it at night with the radio on, headlights, and her phone charger on, that even though the car was running, that the battery being old or shorter or whatever, that could go totally stone dead and cut the car off? Absolutely. Especially if what's happened is the battery is sulfated, and it actually shorts out internally in the car.

the battery it will cause so much electricity from the alternator to be drawn through the battery that there's not enough left for the computers that run the car and when those computers start getting confused it'll shut the whole thing down and then once that car has shut off now there's no power left anywhere and everything just goes out so yeah a bad battery absolutely can cause that and normally the first thing that I do when I bring a car in the bay is I grab my little battery tester it's from Snap-on and yeah it's 15 years old but it still works perfectly and I test the battery because a failing battery can cause all kinds of weird conyptions with the computers and just simply replacing a battery can sometimes solve a bunch of problems on the car well

This was a very sharp young female that didn't take their word for it. It was in a remote area to begin with, so she just paid the towing and brought the car back, and all it cost her was a brand new battery. Who knows what they would have taken, especially being a female. They said they're possible leaking water pump, et cetera, et cetera. So I think it's an important lesson. I know that when you break down on the road, you don't have a lot of choices, but you need a second and even a third opinion.

Hey, John, was that the same story that you shared with us a couple of weeks ago, the same young lady? That was a horrible story. Yes. I'm so glad you called back. It just shows you that, especially today, people like females can be educated. I know she does listen to the show now. I told her about it, and it's very important.

And remember something else, too. Burl and I, you mentioned the last time you had a live show about the importance of buying a proper car, of maneuvering the purchasing and keeping it up and keep it in condition, and it's the right car and the right service, it'll last. And the proof of the people that do that is Rick, who has a 13-year-old. car. I think it's a truck that he maintains. Nancy even in the past has kept an Navalon that she got from the dealership and kept running it for a long time because she loved it so much. She could have had her choice of any car used or knew on the car lot, and yet she kept that. And Earl

himself, like myself, were born pre-World War II. And from 1940, to 1945 they didn't make any cause matter of fact in 45 united auto workers pulled a strike so we were taught especially earl by his dad and my dad preserve what you had and take care of it and that's what even Earl is noted for doing that he preserved his father's 1937 Pontiac that his father sold brand new at the dealership and had it fully restored and the proof is the car sits there on a showroom floor for everybody to see so preservation and maintenance are very important part and that's what this show is all about yeah that maintenance is extremely important you know you got to take care of you know john i've driven that car on i 95 and if you want a thrilling experience uh take a

1937 Pontiac that won't go over 50 miles an hour and try to go somewhere on 995. Just be careful that you're not below the minimum speed limit on interstates. Yeah. Very much so. Hey, John, where did she go? Wow, to get to find out about the battery. A mechanic in Jensen Beach, a reliable guy. And right away, the minute he came in, that's the first thing he did.

he tested the battery and so it was totally dead and all she got away with is just a brand new battery. No water pumps, no fuel pumps, no nothing like she was told when she was caught up in a panhandle up in Florida. Yeah. You know

this in the beginning of the show I was sharing with our audience you know the fact that car repairs belongs now you know to the drivers not the dealerships anymore and you know if you think that things have gotten bad I've got to tell you, as I said, you know, I commend your friend who went above and beyond

and she decided to check out what she really needed, and she saved herself a whole lot of money. But here's the interesting story in the automotive news. Repair and maintenance expenses has skyrocketed and skyrocketed to the degree that half, half of U.S. drivers say they can't afford, you know, a thousand dollar repair and uh you know and to this but you know also people are hanging on to their vehicles and they're taking good care of them and like your female friend uh she went and she found out what was exactly wrong and it wasn't she wasn't paying any more or any less and i'm glad that you shared this great story with us well one fair thing about dead batteries i have a sears battery on an electric drill.

I haven't used it in about five, maybe six years. And I want to charge a lithium iron battery and it doesn't charge. So I went to Batteries Plus and they told me if you have an old lithium iron battery and it's totally dead, you cannot charge it. You have to replace it.

So I got the battery from them. They have a name brand or their own battery company, Batteries Plus, and I took the generic version, and I want to ask Rick also if to the future, any EV car that hasn't been used in years and years, and it was sitting, is it possible that the batteries can be recharged again, or do they have to replace on the EV cars? If they've been sitting for a number of years with no use whatsoever, they probably are going to be replaced. Okay, similar to what I had on my craftsman electric drill battery. Exactly, yep. Okay, all right.

Well, it's well, north noting that you have to keep them up with the charge. Yep. It definitely is. I did not know that. All right, guys. Thank you, John. Thank you, guys, so much. Welcome back.

Say hi to Irene for us. Have a great weekend. We have a few calls that are backed up here. I'm going to give you that telephone number. We haven't said that. lately eight seven seven nine six so ninety nine sixty that's eight seven nine six so stew is in the studio now so stew needs to talk to stew stew's in the house yeah stew's in the house okay hey uh bob and frank and john everybody that's holding on uh we're going to get right to you

let's go to frank uh frank's uh out there in jupiter farms good morning john i mean frank Lunk. Hey, good morning, guys. Yes, it's Frank and Jupor Farms. Good morning. I'm glad to hear you guys back and stews there and everyone else, all people that are so nice. Actually, when listening to the show on hold, some of my questions actually came through. I'll start.

I got three quick topics. I have a Ford 150 pickup truck. We mentioned before about some of the, I took it in to get an oil change, and they said, we can rotate your tires for free, which we did. And they said, oh, there's some chewed wires, probably rats. And we talked about that with a rat tape and all that. Well, after the tires got rotated, we noticed some bumps when we're on 95 at speed, like a little thumping, like something different.

The truck is an 18, 12,000 miles only. I've already made miles. The tires look still brand new and all. And they actually did, because it's seven years old, they did say, your tires are fine there's no visible cracks and stuff as like you all mentioned and just keep driving it and just a couple nights ago on the way home from public's um a light came on a sensor light the left front sensor is not reading tire pressure and i was afraid that maybe we picked up the nail or something but um i guess the question was where are the sensors as far as getting are they when

You can wait for new tires, or is it just a warning, a safety warning, that you're going to get a little tires, is okay, keep driving it, and just saying okay, that you have no air pressure showing. Well, the sensor is actually the valve stem, where you would normally put air into the tire. That's actually now the sensor itself. And, yeah, they do have a battery internal in the sensor. And seven years, yeah, sometimes those batteries can wear out. and then it can no longer detect, and you need to replace the sensor. Depending on the make and model, you're probably going to be looking at somewhere in a range of about $200 to $250 to replace one sensor. And they may even try to get you to do all four at once.

I would go with one at a time. Now, when you normally buy new tires, they'd usually put a new valve stems, yes or no? No, because the sensor now replaces the valve stem. We used to replace the valve stem because it was just that simple rubber valve stem. And just like the tires, that rubber valve stem is going to degrade over time. As a matter of fact, earlier brought up on chat there and brought up a couple of manufacturer, tire manufacturer's guidelines. And they all say 10 years should be the maximum age on the tire that it should be replaced.

and so normally like at our shop we used to replace the valve stems with new ones included in the price just because that way it was safer but now that the sensor has replaced the valve stem you don't replace it automatically only if it's bad okay well very good we'll take it from there great frank real quick no no we got more i got two more things very quick okay we're going to have to go through them pretty quick. I got about five calls back up. Let me go with the quick one. I followed your vice. We went back to Audi with my wife's

SQ5. The leather that was deteriorating. We did what you recommended. Find someone higher up because the guys at the tables at the desk were really quite not all that

great. And we spoke to the guy named Dunlap and we expressed. And I had a book and I said, you know, you guys never even showed us logged in every time we put the car in just your service people were and actually I guess some of that went down and took a picture of my wife's car

is one of the guys that drive their cars from and said that it's not replace them because people use a lot of creams and lotions down here in Palm Beach anyway we did all to the right guy and it's it is going to be covered it hasn't been done yet

but they are going to take care of that which is and it's all things you guys because because we stayed in line. You got to go up the ladder. Next time I'll tell you about nitrogen and tires and why that came about. Real quick, was that guy's, was Dunlap? Was that his first name or last name?

Last name. And I thought it was appropriate since our last name is Nash. We got cars in our blood, you know, the Rambler and tires. He was really, really very quite good. But we presented it very well manner. I mean, my wife and I sat down and she said, I don't wear greasy stuff. and what was going on when they did the oil change in February they had a construction so there was

the guys in the back doing the oil change weren't really doing thatality they were taking it over to the Maserati dealership because the guy owned us all three and so probably they had some oils or some stuff on their trousers that deteriorate right where he sat the right leg the armrests and the headrests and so no hard guys when I said I'm not blaming you guys I'm just saying it wasn't from us

It was an outside source, as Ali was saying, and he actually got outy to the... Hey, Frank, are you telling me this was a discussion that they asked whether you or your wife wear greasy products on your body? Oh, yeah. You know, I just said that there's so many stories this morning. It just doesn't, it never ceases to amaze me. And I wonder what I would do if I were in that situation. And then I say, oh, boy, I better forget that idea. I better forget that idea.

It was probably because indirectly you were there in my wife's body because she and you have the same tiger attitude. What kind of an attitude? You guys come out and you tell like it is. You're very, very forceful. I think when it's right, it's right. You could be a tiger or you could be an alpaca. Or a donkey.

you like alpacas they spit yeah anyway and um like i said i'll probably i won't be able to call for a few weeks we're going on our cruise for three weeks but um have a good time i'll tell you about the nitrogen and the tires is that it's an unbelievable great story and i know you guys would love that yeah hey frank you and you and your wife have a great weekend and thank you this week for staying in touch with us personally have a wonderful weekend okay Hey, my question about alpaca, I didn't know, nobody snicker, nobody said, oh, they're so cute, they're right over the head. I was just imagining an alpaca when you said it and just enjoying that. And just for the record, your dad and I are looking for into livestock a license, and we've been denied, and we're fighting it in court.

To do what? Anyway. Are you serious? Oh, I got you to laugh. That's great. Hey, come on. me see you giggle, giggle, giggle, giggle. Okay, I'm a shock the hell out of you.

I'm going to come home with an alpaca, and you're going to go, what? Hey, ladies and gentlemen, are you having a good time? We are. Boy, are we glad we're back? Call us, 877-960-99-60. Texas, 772-497-6530. I'd love to hear from you. your anonymous feedback you can say whatever you want i like that your anonymous feedback.com we're

going to go to john who's been holding in west palm beach and bob you hang on i'll get right to you bob's calling us from lake worth or lake park i should say hi john what's up you with you with me turn off your radio john Are you, hey, are you talking to me, John Hennett? Yes, John. Oh, okay. Oh, I'm sorry. You're live.

Welcome. I'm moving out right now. What can we do for you? The gentleman had the Chevy shake. Oh, the Chevy shake. Yeah, the first caller or whatever. Well, I just want to share with you that I induced the Pontiac shake in my car, but it was self-inflicted and not on purpose. Look, I.

And I had a solution for it. Because what happened was I redid the motor on my Pontiac. It was a 400 block, put a 455 crank in it with a three-quarter cam. And at idle, the car shook. I mean, the motor shook. And like I said, I self, you know, I did that myself and caused it myself. And the quick fix was $1.50 because what I did was I took a chain and I chained the motor to the frame. because they didn't have any other type of motor mounts to help reduce the shaking.

But that also allowed to get more torque to the rear tires. And that's the one thing that called with is that you can induce the shake yourself. I don't advise it because you do have to have a solution in the end. But that was also the chaining the motor to the frame with the Pontiacs, the transams had the same thing when they changed the cam because they were cutting out the holes for the shaker hood. And instead of doing that, all they had to do, and what they did was chain the motor to the frame. Yeah. They chained the motor to the frame while the vehicle is operating? So to keep it from shaking?

Well, you got a rubber mount. You put a chain between the block and the frame so that it limits the amount of movement from the rubber mount. That sounds really high-tech and awesome. It's old racer technology trick back in the day when you could really mess around with the camshafts. Yeah, when a guy was just doing stuff at his house or his garage. Modern cars, there's, matter of fact, most young mechanics now, you tell them I'm going to put a half cam or a three-quarter cam in it, and they look at you like, what? Because they have no clue of the idea that we used to change the way engines were designed. Well, now.

And they know what cameras? But today's kid, they're going to look up and they're going to look, and the first thing that they're going to are the mod chips to change the computer and the way it delivers, you know, all the information. Yeah. And then now, but if they go to do the internal motor work, they have to still do their homework to find. out whether the chip that they have is going to accept, you know, a three-quarter can't,

yeah, it's, to me, that sounds like a lot more work. Yeah, but we need to actually have to work for it for real. Yeah. We had to go in and tear the engine apart. Yeah. Rick is just like, like sitting on his old, his old ass laurels here. I'll tell you one thing. It sounds like it's harder to work the old way, but there's a layer of complexity that's been then added to it.

Oh, absolutely. Yeah, it just requires your brain, though. Yeah. That's all I got. I thought I'd just throw that little thing in there and that. So anyways, hey, you guys have a great week. We enjoyed your call. You have yourself a great weekend, John.

You too. See you later. Thank you. Talk to you next week. Okay, we're going to go to Bob in Lake Park. Thank you for holding, Bob. Yes, good morning. Welcome back, everyone.

Thank you. Thanks. Welcome back. Glad to see it. I have a couple things real quick. I saw that Carvana, as just, just bought their second new car dealership. They've won in Arizona, and they just bought one in Dallas, Texas.

Yeah. And I was wondering how that may change, because they have a different business model, how that may change the business in those markets with the other dealerships. And then I wanted to ask Rick, if he can explain a mileage blocker, I understand that a dealer up in New Jersey that sells and deals, dealer to dealer, and they sell cars, they trade in cars. People at 20 cars over the last year and a half from CarMax that had mileage blockers on them. And how would you prevent, if you wanted to go buy a car, how would you know if it had a mileage blocker on it? Thank you.

Well, I'm going to have to do a quick Google search here because. Yeah, on the mileage blocker thing, that's not legal. I don't know of any proper use of a substance. Yeah, so, Bob, you're talking about a software. I don't think it's illegal. A device that was... It's totally illegal. I think it is.

Completely illegal. I don't think the guys know I'm talking. For those that aren't aware... You and I just talk to each other, okay, Bob? For those that don't aware, a mileage blocker is a device installed in a car's electronics that stops the odometer from recording mileage. They say primarily used for performance testing on closed tracks or dino's dynamometers.

It works by intercepting and blocking data signals to the odometer and other systems, but using it for fraudulent purposes like misleading buyers is illegal and may violate laws regarding odometer tampering. It's perfectly legal, as you know. Well, you can't sell the car then. It's worth the notice, if you have a forum, Michael Miles.

The tampering, as everyone has agreed here, is totally, it's illegal. And guess what? Well, yes, but this dealer, he bought 20 cars over a year and a half from CarMax that had mileage blockers on them. That's insane. And he was able to figure it out. But this is CarMax. It's possible that CarMax could have been a victim of fraud, if they purchased it. vehicles that had um you know altered odometers i as an individual how could you protect yourself

from buying a vehicle a use car that may have had a mileage block well hopefully there's a carfax report and other information that you can go back and see if there's any discrepancies if you see something you know in 2022 we got an oil change at 37 000 miles and now it has 34000 miles something happened if you have the repair history report that you just go back to the last repair and that's where they record the mileage of the time. So that exposes a lot of fraud. Or any repair. It can go back.

At some point, it could happen to any point along the line. Yeah. Yeah. And, Bob, this was pretty funny watching Ferris Bueller's day off. Ha, ha, ha. Yeah, it's real to turn the odometer back. This definitely is not. Definitely is not.

Illegal on so many levels. So what do you think about Carvana now buying a new car deal with it? Well, you know, Tesla, I mean, CarMax used to have a bunch of new car dealerships, and they got rid of them. I hope that what happens is Carvana will apply their model, which is give you the selling price when they advertise or quote a car. So it could be a good thing, but it's hard for a new car dealership to operate in a market when all the other dealers are lying up. about their advertised price. So Carolina would have an edge because they have the reputation

of the used car price being the correct price, and if that were to work for them in new cars, it could be a very good thing. Right, well, both dealerships with CDJR dealership. I could Dodge G. Ram dealership. I thought that was interesting. And as far as that woman that called from upstate New York,

she should file a complaint with the Better Business Bureau on her situation with her times, you know, and maybe post some reviews online for that business. But that was despicable what they did to her and how they treated her afterwards. Absolutely. You have to be very careful these days because everybody's trying to get into your wallet. But listen, it's great from you. I'm glad you're back. Thank you.

Everybody's well, and we'll talk to you next week. Have a great day. Take care, Bob. So let's go to Rick in one of my favorite places. That is the Florida Keys. Are you calling us actually from Florida Keys, Rick? Rick. Hello.

Hey, are you really in Florida Keys? No, I'm right here. He's in North Palm Beach. Do we have Rick? Hey, Rick. Yes, right here. Are you really in Florida Keys? Yeah, a mile mark of 99.

Wow. Nice. That is really nice. Yeah, I've got to go down and pick up a boat and bring it north. Hey, thanks for taking the call. As many have said, glad you're well. I've got one of three vans that I've had over the years, all Chevy. And my issue is a paint problem.

I know lots of people have that problem. Maybe you've tackled the problem before on air. But basically, it's a 2000 Chevy in this case. It's got 200,000 miles on it, and I usually get about 300 out of these machines without any real issues. Just a solid platform, but of course the paint gives it up, and it's a peeling process. It's a white vehicle in this case, and the white, you know, the paint starts coming off of certain areas, but it's just a continuous deterioration where the white sort of bubbles up and then will come adrift and you can peel it off. Does it require that I take off the original?

I'm looking for how to recover that problem. I've actually researched this quite a bit because my own pickup is an eyesore. The peeling clear coat is, oh, it's ugly. You have a Chevy product here? No, mine's a Toyota Tacoma, 2013. Right. But unfortunately, the Florida Sun, hey, it's a beast. The best proper repair is to find a reputable body shop to do a proper sanding and repainting of what needs to be done,

which is probably going to be replacing clear coat in some areas where it might have peeled down to the primer and properly sanding and prepping the entire thing, disassembling what they need. to and doing a proper clear coat and unfortunately I can tell you that this may be as much as eight to ten thousand dollars on some vehicles I even looked into the idea of getting a vinyl wrap done on my pickup just to just to hide it and I found that most professional places that do the vinyl wraps will not do it if your paint is not in decent shape because the wrap won't properly to the paint and all the imperfections will show up and it'll look horrible so they

won't even attempt it so the really the best thing how about a cheap paint job how about a cheap paint job i you could do that no what i'm saying is if you've got a 14 15 year old car yeah to spend eight thousand dollars to paint it uh i'd say uh go out and get a cheap paint job and it'll be good for a couple of years. Well, you could do, you could run that route. Hey, Rick, have you tried. But even a cheap pay job is probably going to cost you $2,000 now. Have you tried, uh, do it yourself, uh, touch up?

Well, yeah, it's actually tackled the roof that way. And I, you know, nobody sees the roof. I've painted that with several coats of, uh, of, uh, of just, um, white paint. No clear coat or anything. Yeah. Do you have a trusty, uh, body shop that you can go to? someone i do i also have the ability to do something to myself i was more interested in and what's this do i need to get the old white paint off you're breaking up yeah you you would need to

sand down anything loose and peeling it's like when you're painting your house it's same thing you got to prep the surface um and and then prime it uh exactly and uh donovan's coming and he says uh you're probably better off to peel off anything loose and then wrap the car and believe Believe it not, that's actually something I've considered for my own, but I would wrap it like in, say, like a graphite, a matte finish graphite surface, like a carbon fiber appearance, so it's got a textured surface, because then any underlying imperfections would not show up through it, and you'd have a nice matte finish. Just something to consider. Right. Okay. Thank you. Oh, you're welcome. Glad to help you, Rick. Have a great time down here on the Florida Keys.

I've had plenty of experiences. I don't know. I think you might keep your car outside, so that adds to the problem, you know, also. I'm going to ask you. Jonathan has shut the phones down, and we are not taking any more calls, and we are going to go over some YouTube, Facebook, texting, all of it. Yep. I would do that, too. do clean it

scrape it down the cheap paint job on it explain it and then sell it and then you buy one with a little bit a little newer yeah

I remember removing wallpaper wow what good job that was for me and you talk about layers Rick if you're still listening oh let me tell you something

this is nothing new with cars my first house when we the house that you guys helped us get into 25 years ago how could I forget Yeah. The prior owner had bought the house in the 50s and had applied decades of wallpaper that when we had to get rid of it, we would remove them and there would be another coat, and then there would be paint and then wallpaper going back to 1957.

No. Layer after layer after layer. Yeah, it was crazy. We had a very, very crazy person who put this wallpaper up that I took down myself, and it was black. Who would do that? It was a very... Photographer. Maybe it was a dark room. I'm not sure.

I think there was something crazy going on. No, I'm not. I just... Sorry, didn't mean to interrupt you. No, Dad was doing Hula. Earl Stewart on wallpaper. On Home Improvement. This is the D.Y.

I said, yeah, that's where I got the DYI and went off on the wallpaper. And Stu joined me. Okay. So where do we go from here? I have some anonymous feedback, and we have Amoree's text I'm imagining. We do. Well, it's kick it on. off with hers and then uh get all right and marisa's good morning welcome back you've been missed oh

thank you amory you're feeling better now and she says my question stem from my total ignorance because i never want to have to push my car off to the side of the road here are my fuelish questions uh number one what happens to your car when you run out of gas number two can it cause any damage. Number three, when is the best time to refuel? Maybe when the tank gets down to half full. And number four, does it matter what time of day and do you get more fuel if you fill up when it's cooler out? Yeah, I've seen a lot of research done on this over the years where they say fill your car early in the morning because it's cooler and the fuel is more dense. Come on. Okay. You're going to gain maybe, I don't know.

a half a cup of fuel is the dumbest thing I ever heard. It's not like you're on, if you're a Neptune or something like that, maybe it would have some kind of a physical effect on the fuel. Now the one thing I have heard that sounds, this actually does sound a little logical to me

is if you see a tanker truck at the station filling the tanks, try to avoid fueling up then. Because they're staring up. Because it can possibly stir up any sediment in the bottom of the tank. However, if you've ever gone to a station and tried to fill up, and

seems like it's taking forever is because they've got filters in the pumps and they do plug up over time so you're you're actually pretty safe from that oh to answer what happens when you car runs out of gas it stops moving yeah it pretty much that engine sputters and quits i'm going to check that on chat gbt now as for can it cause damage it's very unlikely however there is the case where some cars if you run it completely out of fuel you You need to add two to three gallons of fuel to have enough that it can definitely siphon up the fuel and work the air out of the system so that it can start running again properly. And so it's really not going to cause damage to the engine, but it's advisable not to run out of fuel. And when is the best time to refuel for the fuel level?

Well, folks, we're in South Florida. We are in the middle of hurricane season right now. Good idea to keep some gas. When you get to a half a tank, stop and fill it up. Because when all of a sudden you've got a storm out there, like we do. All of South Florida, well, we've got three out there right now, but all of South Florida loses their minds,

and suddenly the lines at the gas stations are five miles long, and everybody's got 23 gas cans they're filling up. And they're pumping it into their truck beds with lava. Or into plastic bags and all this craziness. And the other side is the gas station. raise the prices. That's just my conspiracy. That's my conspiracy theory.

But yeah, they will rip you off and jack that price up when that demand starts coming in and they'll kill you on it. So, yeah, when do you get to a half a tank? You're selling a lot of EV vehicles as you're talking right now because, you know, Nancy and I have been driving electric for the past several years.

You don't even know what a gas station is. And I, you know, one of my personal pet peeves is fell in my tank with gas I hate to wait and especially when somebody's in front of you that has got a lot of time on its hands and you're waiting and then when you get up there

I always manage to get a gas pump where the sun is shining directly on the... And you can't read it. You can't read it. And I'm six foot plus so now I have to snoop over squat down to try to read what I'm doing. So I hate gas station. I'm so happy that I can just get in my car that's plugged in in the garage and drive.

And I don't, and I go by gas stations, I just smile. I giggle. Yeah, I giggle. It's also dirty and it gets on your hands. Yeah. And it's just, well, now, I have a little advantage being a Costco member. I swing you at the Costco station at about six in the morning. And there's like 20 people at the 40 or 50 gas pumps.

and build the tank right up, and I'm out of there in usually less than five minutes. If you want to drive 25 miles to the gas station, that's okay. But, you know, if I was an next door to Costco, I'd be using it. But people will, if you drive an extra 20 miles to get the cheap Costco gas, have you erased the advantage? Any advantages? There's a whole lot of things involved. When I'm going to the shop, I'm driving right past Costco at 6 o'clock.

It's great. But remember, we have an international show. Right. And the average person is probably 100 miles from the New Costco or more. But if it is convenient, that is nice to do. Exactly. Real quick, going back on the density thing, I couldn't let go on that. I want to know if gas is compressible because water is not compressible.

That's why we use in hydraulics. Gasoline is barely compressible. It's only slightly more compressible than, but that's not the situation because we're not compressing it. We're using temperature. And no, it doesn't, that's all, that's a whole myth, the density. And even if it was true in the morning, these are in underground tanks. It's in soil, like these things are in stable temperature things. It doesn't change temperature with the day in the morning.

And so it is what it is. And that's pretty, I never heard of the buy gas in the morning. But it sure sounds good, doesn't it? Yeah, they said now, if it was an above ground tank, possibly. If it was really cold, you'd have some. density, but it only goes, dropping from, going from 60 ferritin to 90 drops the density, only 2% 30 degrees, 2% change in density. I will say one of the most important things is to always save a record, either your credit

card bill or a receipt from the pump showing when you last filled up just in case maybe they got some contaminated fuel or some water in the gas. and if you have proof that you've refueled there and then you have a problem, most of the big companies will stand by it and fix that problem. They will cover your repairs. We've got to move along here. Just don't pay cash. Yeah, that's great advice, Rick, and we gave that advice probably 20 years ago,

and people did do just that. They saved their receipts, and they were able to narrow down where they, you know, purchase contaminated fuel. Okay, Rick. That's it for Anne-Marie. Do we want to go for a couple hours? Yeah, I got these anonymous feedbacks. There's a bunch of them came in.

I kind of screened them to get the good one. So here's one. I drove a quote-unquote certified used car once, got about a mile from the dealership coming back, and it died, had a call on having to pick it up, pick us up. Haven't fallen for that scheme since. Well, I'm going to say that's probably just a fluke. just generally speaking

the certified programs at most they do some they don't die typically like that so I think that was a fluke in your professional opinion well I don't know and my opinion is that

there could have been a dealership that has been gaming the certified system and promoting and advertising cars that haven't gone through a rigorous inspection and that could happen but certified programs are usually done

with franchise dealers and once the franchise finds out you're screwing around with their certified program they'll come in and try and stop you from doing that but I think in your case it's most likely that it was a flu because a bad car died battery died something happened weird they didn't expect that car to die and and that's it was very inconvenient for you okay um I think that Earl's ready to go to the mystery shopper oh I don't think so and we're going for Kenny Ross Subra and that's in Irwin Pennsylvania told you guys earlier that's about 30 months

southeast of Pittsburgh out there in Westmoreland County. Very good. Okay. Kenny Ross, Subaru, Irwin, Pennsylvania. I'm speaking of the first person as if I were Agent Lightning, our extremely sharp mystery shopper. I arrived early in the morning. I was graded by a young sales manager named Sarah. Now that's really cool, a female sales manager. Never met one. She welcomed me and asked, have you, have you, been here before I haven't I said she smiled I'm happy you're here feel free to check out our snacks and beverage area if you're inspired I like that if I're inspired I'll see who's available to help you I wanted the sales floor

and decided I like the cross-tech cross-tech Subaru with the wilderness package I love these names wilderness package I like that really just as a salesman named Jeff came over to introduce some I could tell right away, Jeff, was a well-seasoned salesperson. How much do you know about Subaru's and the cross-deck, he asked me? Not much. I just really like to look. You know, that's why people buy cars, folks, let's face it.

We talk about all the technical stuff and consumer reports, but the fact of the matter is human beings are emotional animals, and we do a lot of things emotionally. probably one of the top of the list, especially when you consider the expense, people buy cars on a motion. There wouldn't be any jeeps on the road if there weren't for the emotion. Right. Jeeps are a pile of junk. Right, and we've gotten used to them. They're ugly. We think they're good-looking now.

They've just jammed it down the throat. I like the way you defined out a pile of junk. So the salesperson, I said, how much do I know about Subaru's and the cross-tank? Not much. I really like the looks for this one. It was a new 2025 Silberu Cross Tech Wilderness with an MSRP Marroni label of $38,144. And guess what? The Monroney label was in the right spot. And it wasn't in Florida. If it were in Florida, it wouldn't be in the right spot.

Pennsylvania, they still obey the law sometimes. So there it was, Menorny label right on the window, a fixed, which is the federal law. But there was an addendum. Just when you thought you're on a real ride here, they had the infamous addendum label. We call the phony and Monroney on the show, and it added another $1,795 for Lojack. low jack's been around for a long time and the lojack was $299 I don't say how lojack is still in business with all the clever and very small GPS kind of trackers why would anybody go with lojack I don't know door edge guards they'll never go away doorage guards traceable theft protection that's the Goldie oldie and Caltech interior so this is standard BS low-cost high-priced identity label I think that

this guy has a 20 group and he's in a 20 group with with South Florida dealers and he got an idea he probably has a Florida home he goes what are you talking about why I can't put this on my cars yes you can you'll be surprised a number of car dealers that come to Florida on vacation and retire down here they love it and they probably get all sorts of interesting ideas they call back to their dealership hey guess what I went into Hollywood Toyota and then they can explain all the ways they're screwing the customers and we can do that in Irwin if you want to that's what happens the Kenny Ross that's the

name of the dealer Kenny Ross asking price on the lot was 39,000 939. Jeff went over the differences between the models and explained that the cross-tech wilderness sits higher than the other, although they're all the same size. He said he drives a cross-tech and a salesperson does. And in his opinion, if it had driver's seat recall memory, a power passenger seat, and a heated steering wheel, it would by far be the best vehicle out there. In the world. Yeah, I mean, he's a good salesman. He offers you. for me a test drive. Since it was pouring rain, I declined and asked if he could print

out the out-the-door price, including any fees. That's a good phrase to remember, folks, out-the-door, including any fees. Definitely, Jeff said, adding that they apply a protective package to all their vehicles with that package. I'd never have to wax it every year. I can bring it back in, and they'll reapply it for free. And while they reapply it for free, they'll sell you a thousand dollars for the stuff in the service department that you don't need or excused himself to speak with Sarah and get me in price a few months later returned with the sales worksheet top line labeled market value selling price was MSRP and that is 38,144 they discounted that by

21 150 bucks then they added the Kenny Ross care package for 1,000 $597 and 477 dock fee junk free as we call it these junk trees wiped out the discount they gave me the Lord giveth and the Lord take it away

the real selling price was $38,068 and that was $76 off of MSRP What a deal Jeff pointed out that they discounted the price so the care protecting package is effectively covered

as he walked me to the car, he thanked me for the opportunity to earn my business and encouraged me to let him know how he could be of further assistance. He wasn't bushy at all. Well, that's good. It's kind of a low pressure and there was no verbal abuse.

In South Florida, not only do they have the written abuse and the deceptive abuse, but they insults you. I mean, they just say bad things to you because they can get away with it because if you go somewhere else in South Florida, they'll also verbally be easier. And there's this a huge amount of people.

The traffic in South Ford dealerships. I mean, Irwin would drool if they saw the number of people coming in and out of the showrooms. You know, we Floridians blame New York for that. And think about it. We say, oh, you live in New York City. That's high pressure. Everybody's, you know, cold and abusive and rude.

I think New York City is a, a paradise compared to South Florida at least if you're on a car lot, so that's my opinion. You've got to vote don't we? Yes, everyone, you can vote at 772-497-6530. We'd love to hear from you, and that is a mystery shop

from Kenny Ross Subaru, and they are in Irwin, Pennsylvania. The number again to text your vote, 772-497-6530. And we get F's, and we get A's, We don't like it, but some people just feel, you've got to vote your conscience. So if you got to give them enough, okay, but we try to use the curve. We live here in Florida, and if we were to be honest and use a non-curve scoring,

there would be no car dealer in Florida that you could buy a car from. So that's the reason we say, if you're really angry and they're really bad, give them a D. let's try to not if we if we give S and A's yeah we don't have there's nothing left I mean then we run into somebody that's like

they literally decapitate the person and what are we going to give them you know our listeners get emotional yes well I don't blame them if anybody that buys a car in Miami Fort Lauderdale is going to be emotional they'll be crying on the way home

Yep. Okay. All right. Look at me. I'm emotional. Why are? I'm not even in the show. This one is easy for me.

Is it? Yeah, this one, I mean, it's so easy because a little joke, we were joking around before that they must have been in South Florida and got some ideas. If the question is, if we're grading on a curb, you're grading on that market. So everything we saw up there was really great. And now we run into a Pittsburgh area dealership that is putting addendums and Caltech's and traceable theft deterrent.

You know, listen, here's a good question. If somebody is really nice to you while they do something bad to you, is that a good thing or a bad thing? I think it's even worse. When someone's smiling while they're screwing you over. The best scammers are really nice people. So we can get all, we can feel the impact like they're nice and everything went really well.

So they're a good point. That's a good point. If a guy's insulting and nasty, he's being honest. He's giving you everything you need to know. He's, I'm a bad person, and I want you to know it. Yeah. And so now this one is, I think, is worse.

I'm giving them a D. A D. Yeah. And I'm not going to fail them because I think they're a smart business. I think it's a good dealership. They've got their people working. They have a female sales manager and a really nice salesperson who made her feel. Anyway, they did a great job, except for it's Ross, Kenny.

Kenny's the guy that's been ruining it for everybody. So they get a D from me. You know, I was in Irwin, Pennsylvania when I was right out of school, and I was an electronics engineer of Westinghouse. And Irwin had a nuclear testing facility there, and I was in the nuclear testing facility. Really? Like bombs or plants?

I don't remember much about it, you know. You were right in the plant? Yeah, I don't know. Interesting, too, how our paths crossed each other. We were very young He was probably like 8 miles from you And you had no idea And explains why I'm radioactive today

Also I was going to allude to that But I didn't want to go there Nancy doesn't need night lights Earl just opens his eyes And the room's got a soft green glow That's so scary Oh that's a sweet wreck Look at those eyes

What's your grade Mr. Earl Or who's grade in next? Shall we go to YouTube? All right Negan 1 says He uh oh Here he is No way big F

I don't Kenny really cares Oh well South Florida Two Step says Non-Tax fee, dock fee An almost $2,000 dealer care fee No D

Salesman wasn't pushy But the fees canceled that out Real quick T-Cash says Free Wax on, free wax off For $2,000 Big Big F.

Was that Mr. Miyagi? I certainly was. Tim Gilliland says, Hey, Kenny, keep all the crap and the fees, I don't want, please. C minus. Brian said Latko, the Kenny Care Package is

questionable to me, C. Brian Z. Fradley, or Johnny Z. Fradley, sorry. There's more ups and downs in that price than a roller coaster at nearby Kenny Wood Amusement Park. C. Joseph Kelleher, junk fees, and the

addendum label gets them a D. Cram 1624 says, you give it and take it away. 2K, really? Wait until you get in the box, then the real out-the-door price. D. Kim appreciates life, says D

for don't even think about it. Bob from Maryland says, the cross-track sits higher and the price was higher than it should be, but it's a beat are a C, C from Bob. Jonathan and Palm Coe says, in the interest of brevity,

I'll give this dealership a well-deserved C. Junk fees are unacceptable these days. Okay. Here we got Roadrunner Steve. Meep. Meep. Says a D. Welcome back, he says.

Double checking, and that looks like we're caught up there. For me, the numbers don't seem to make sense because the addendum said it was like almost $1,800 and then the numbers that they put on the right they didn't match right they made up I think it was arbitrary

yeah and then it was like $1,500 so they're just pulling numbers out of the air with a butterfly net so I'm going to say D because it just that was a little weird for me I like this this is a good greeting session Earl I'm gonna say C minus all right

I mean, I almost went with a D. I did a roller coaster. I was going to give them a higher grade. And then when I heard some of the comments, it made me realize I was being too kind. So you were on Kennywood. Okay. Okay.

Hey, we didn't hear from chat, GPT. Are we going to do that just as soon as I give my grade? I'm afraid to turn chat on. Wake them up and let them be part of the show. Let them sleep. Oh, geez. So let me see if I understand. this. These people, salespeople, the owner, whatever, they're really nice people. They took

advantage of me, but they're really nice. That doesn't fly with me. And as far as, what did you say, Rick, about the cross wilderness was higher? I don't think it was the cross wilderness. I think it was the person who was selling this vehicle that may have been high. Anyway, you know, and I'm a little, I'm a little disappointed. Irwin, Pennsylvania, what a great place. It's just got, as I said earlier, I spent some time there, you know, some real city vibe and some really nice people. Radiation.

Right, right. You got to take your iodine pills when you go to Irwin. Okay, so anyway, Timmy and you are going to have to get together. I give them a big fat F. an F for Kenny Ross Subaru in Irwin, Pennsylvania. And by the way, Stu, it is 30 miles southeast of Pittsburgh. A little bit further than I thought. So there you have it.

Well, you know, it's the moral to the story. I know we're getting run out of time here. But I'm glad we got on to the nice talk because when you stop to think about it, We all succumb to nice people. And if you can't, that's why we're built. Evolutionarily, it's in our blood. So if you really like somebody, they can get away with murder. Yeah.

And a lot of really good murders are really nice people. I mean, to. Yeah, they said Ted Bundy was one charming ass beard. I'm sorry, I guess I'm watching my mouth. Earl, wouldn't you say that the salesperson has more of a chance of being attacked when they, you know, a person that comes into the dealership and they're treated so nice. And wow, you know, this is a great deal. And they think they can really take advantage of you. Because they're nice.

The top salespeople that sell the most vehicles are the ones that have their best personality. the warmest feeling you have for them. And the great salespeople in the world are really nice people perceived to be by the buyers. And that's just the way life is. Yeah, well, it's criminal. Anyway.

They're cute and cuddly. It's criminal. So we have to go pick out on alpaca, right? What color are we getting? Yeah. You're going to have to explain this to me. Ladies and gentlemen, we're so happy to be back. And we enjoy your company, every single one of you, each and every one of you.

And tune in next week. And what you'll have next week is a rerun. Earl and I will not be here. And I wanted to alert everyone. Hopefully Jonathan's going to pick out a super, super show. So have a wonderful weekend, everybody. And thank you again for joining us here, Earl on Cars. Thank you.