Earl Stewart on Cars - 11.11.2023 - Your Calls, Texts, and Mystery Shop of Garber Buick GMC of Ft. Pierce

Episode Date: November 11, 2023

Earl and his team answer various caller questions and responds to incoming text messages. Earl’s female mystery shopper, Agent Lightning travels north to a Fort Pierce Buick GMC dealer to see how much over sticker they will charge for a new 2024 Buick Enclave Avenir FWD SUV. Earl Stewart is the owner of Earl Stewart Toyota in North Palm Beach, Florida, one of the largest Toyota dealerships in the southeastern U.S. He is also a consumer advocate who shares his knowledge spanning 50+ years about the car industry through a weekly newspaper column and radio show. Each week Earl provides his audience with valuable tips that prevent them from "getting ripped off by a car dealer". Earl has been featured in The Wall Street Journal, The New York Times, U.S. News and World Report, Business Week, and other major publications. He has also made numerous appearances on CNN, Fox News, CBS, and other news networks. He is frequently called upon by local and national media to comment on major trends and newsworthy events occurring in today’s rapidly changing auto industry. You can learn more by going to Earl's videos on www.youtube.com/earloncars, subscribing to his Facebook page at www.facebook.com/earloncars, his tweets at www.twitter.com/earloncars, and reading his blog posts at www.earloncars.com. To purchase Earl’s book, “Confessions of a Recovering Car Dealer”, go to www.earlsbook.com. This will forward to Earl’s Amazon page to complete your purchase. All proceeds from the book go to Big Dog Ranch Rescue. For more information or to adopt the dog you have seen today or any of their other dogs, please visit their website at www.bdrr.org. “Disclosure: Earl Stewart is a Toyota dealer and directly and indirectly competes with the subjects of the Mystery Shopping Reports. He honestly and accurately reports the experiences of the shoppers and does not influence their findings. As a matter of fact, based on the results of the many Mystery Shopping Reports he has conducted, there are more dealers on the Recommended Dealer List than on the Not Recommended List he maintains on www.GoodDealerBadDealerList.com”

Good morning. I'm Earl Stewart. I welcome you to Earl Stewart on Cars, a live talk show all about how to buy, lease, maintain, or repair your car without being ripped off by a car dealer. With me in the studio is Nancy Stewart, my wife, co-host, and a strong consumer advocate, especially for our female listeners. We also have Rick Kearney, an expert on how to keep your car running right. I dare you to ask a question that Rick can't answer about the mechanics or electronics of your car. Also with us is my son, Stu Stewart, our LinkedIn cyber. space through Facebook, YouTube, Twitter, and Periscope. Stu is also the Spymaster Director of our Mystery Shopping Report. He dispatches our secret shopper weekly to an unsuspecting South Florida dealership. And now, on with the show.

Good morning, everybody. We're back. And I'll tell you what, there's a lot of news out there, and there is, the automotive dues. It's just absolutely, we've got so much to talk about. that if I start talking about it, we won't have any calls. And that's what we don't want.

We want you to call the show. So you heard the recorder announcement, you know what we do, we're here to help you avoid being taken advantage of by car dealer. And that's easier said than done because this has been going on for about 100 years. Yeah, 100, 100, 100, 100, I mean, the retail automobile network that we deal with today,

it's not a whole lot different than the one that was set up about a century ago. And it's kind of, it's based on the old horse trading. I mean, before cars, when you bought a horse, apparently, I was, I'm not that old, but apparently when you bought a horse back of those days, it was a haggle, you know, you, you say, you start out real low and the buyer was set out real high, and then you try to meet somewhere in the middle. it was kind of fun. It was the custom and everybody accepted it. And then the world changed except car dealers don't change. Here we are in an industry, a retail industry, that plays

the game like they were buying and selling horses. It's worse because I'm not sure that the horse hagglers were as dishonest as we find a lot of car dealers are. But that's, you're I know I'm boring you to death because we talk about this all the time. The main thing is to protect us from ourselves, or mainly me from myself, call the show. That way I won't stand up here and pontificate. I can feel my pontification growing, so I'm going to try to limit my words here and tell you how to get hold of us on this show. And telephone is preferable.

The old-fashioned telephone. That number is 877-960-9960. And I know you probably don't have a question right now, or maybe you do. By the way, if you do have a question right now, because you called 877-9-60-9960, Nancy Stewart, Michael's, sitting to an immediate left here in our studio in North Palm Beach, Florida.

She has a laptop open computer, and she looks at it, and Jeremy, in the control room, gives a name, number, and the caller. So we prioritize that. We stop what we're doing. I mean, we chitch chat a lot, we get over a lot of subjects, we got text, and we got news articles,

but a telephone call, we try to jump right on the call. Why? Well, first of all, phone calls are more interesting, they're more personal. Secondly, we've only got five lines coming into the studio, and we don't want people waiting and then hanging up and we want to hear what you have to say

and by that I mean the good, the bad and the ugly where this is the thrill of live radio is to be able to just shoot from the hip say what you want to say and you won't be censored and you won't be attacked I you know there's some talk shows out there where the host attacks people

We don't attack people here. We encourage difference of opinion. And just because you don't agree with me or Rick or Stu or Nancy, it doesn't mean you're wrong. We could be wrong. And so we respect your opinion. And if you have somebody to say, just tell it like it is. Love to hear from you.

877-960-9-9-60. Now, if you're like me, I got a lot of phone calls. Some would say too many. I don't think so. I have good control with my phone, and I try to take as many as I can. I return calls, so I'm a call recipient and a caller. But text are really, really nice. So we provide that for you because you've got five minutes.

You're not going to wait for five minutes. You have something you want to say, get off your chest, text it. And our text number is 772. 4976530, I'm sorry, 772, 4976530. Now that goes to the computer, smartphone of my son, Stu Stewart, who's sitting right across the table from me here in the studio, and he accumulates those. And as we get through the show, he'll read text, and we will get to most of the text, most every week. And finally, we have our YouTube channel, and that is arguably our probably most prolific. And I hate to say the word because all our callers have great ideas and thoughts,

but the YouTubers are really something special. And that YouTube channel is just YouTube.com forward slash Ruralong Cars. YouTube.com forward slash Ruluncars. and Rick will accumulate that information too. By the way, Rick is our certified diagnostic master technician, and we tend to gravitate toward the sales and purchase and financing and all that, but we tend to forget that servicing your car is something you do far more often. And if you add up all the costs for maintenance and repairs, it exceeds probably what you spend on cars.

But you only buy a car once every five, six, seven years. a lot of regular callers that have had their cars 10, 15, 20 years. But you have to bring your car in at least twice a year to get it maintained. And you add that up, ka-ching, ka-ching, a lot of money. Car dealers will take advantage of you big time in that service drive, just like they'll take advantage of you in the showroom. So if you have a squeak rattler roll, call Rick or YouTube.com, YouTube.com, forward slash roll on cars, post it, and Rick will address that issue.

They'll address phone issues, too, and he addressed text issues, too. So, as I say, we have a lot of information. I could just read the notes I made this morning when I got up before I came into the show and filled two hours. But I wouldn't do that to you, I swear. I'm going to pass the microphone over to Nancy Stewart, my co-host, my wife, and she will give you some information, especially for you ladies out there to encourage you to call the show. So if you haven't called the show before and you're female, a really delightful surprise. It sounds too good to be true, but it is true, I promise. Nancy?

Good morning, everyone. To your comment about all your information, we came in in a U-Haul between Earl and I. We have so much information. We definitely wouldn't have time to share it with you. Are you ready for a fantastic show? Well, here we go. Siddled back and buckle out. 877-960-99-60 ladies take advantage of that number you can win yourself $50 this morning

first two new lady callers $50 for you 877-960-99-60 and our text number is 772-472-497-2-4976530 and you can take advantage also if you're a little bashful to take advantage of your anonymous Feedback.com. With that said, we are going to go straight to the phones where we have a few people waiting, and that's inspiring. Good morning, Bob. Good morning. How you doing today? Welcome. Fine. Thank you. Thank you so much for your show. Appreciate it. I'll jump right in if I can. It's pretty straightforward. One online, I found a car I liked at Greco-Sherberle in Delaware Beach and nice car. Everything was great. We agreed upon a price and I no trade. I paid cash. I wired the money in per the instructions all set to go. And when I get the car a few

days later and I go home, the numbers didn't make sense on the order, the vehicle buyer's orders. I went back in and talked to their finance manager and he gave me a copy of the inside report they had. Do you have your radio on? I do not. Okay. I'm hearing feedback. Okay. You can continue. I do not. Anyway, so the bottom line is that on the internal report, the price on the, what I paid was $35,500 for a nice used car.

And the report showed $36,7,80, in other words, $1,2,000 more. So I went and talked to this nice finance man. He gave me a copy of a report marked for internal use only. He probably shouldn't have given me this because it had on there. I was charged $500 for outside financing. And I talked to this nice man. He knew I'd wired the money in. And I said, why am I paying for a $500 finance in charge?

And he said, well, we have to make some money. And it helps profits in the bottom line. And you really got a good deal in the car. And I said, but that isn't fair. That's not how it works. And he said, well, no, that's really how it is. Take this home and look at it. So I took it home.

And I really get the more, I look, the more I thought, this isn't fair. So I sent him a nice email two weeks ago. I got no response. And so last week I sent off a nice letter with copies of these attachments to my Greco Jr. CEO of Greco group in Delray Beach, certified mail. I get nothing back from any of these guys explaining it more than what he told me. And it's a clear-cut case of being overcharged or something you didn't get. No, we had such high hope for the Greco's because they've been doing better. That is a, that's almost worse than anything that I've heard.

Is there any way you could send us a picture of that internal use-only buyers order that you got? Because the only thing we ever see on the show, when we mystery shop, we get these worksheets, but we always know that other feet can drop when you get in the finance office. And that's what sounds like it happened to you. I mean, that's a complete sneak-in. They just slid that in. Well, they make it up as they go along, Bob. Will you send that to the show's text number?

Okay. I will you with your text number there sure again please it's 8777 it's 772 thank you 497 6 530 we'd appreciate that yeah I've never seen one of those so to beside I mean it's such a straightforward deal I mean their exhibits are my my case basically you know and all I'm asking for is a fair shake and not I wouldn't go for an oil change and get charged for a break job and pay for it either you know unfortunately like it's for the $500, it's a situation of good luck finding a lawyer to help you for just $500. And you wrote certified mail to the Greco's themselves.

Mike Greco Jr., to his attention personally. You got any ideas? Did you have Mike Greco's cell phone number? Right now, I've had a massive meltdown of my iPhone, so I'm doing a technical thing with... Well, I'll bring it to speed. Yes, sorry, Earl walked over heat. He ran away from the table with his phone a minute ago. He bought a car from Greco, negotiated a price, paid it.

When he saw the paperwork at the time, everything was hunky-dory, he went home, looked at it, something didn't make sense and realized they had increased the price by $500. So he got in touch with the finance manager, called him, and he says, hey, that's just a charge that we put in there for outside finance. hey you got a great deal don't worry about it and uh then he thought about some more try to contact him no one's getting back and he even wrote directly certified mail to mike greco junior himself yeah they admitted that they have to make some money yeah yeah i paid cash i wired the money in yeah what i would what i would suggest uh is uh if you have an attorney that you

deal with normally a family attorney or somebody like that that would do your favor on an attorney letterhead, I would suggest that attorney write the letter briefly in saying that they violated the Unfair and Deceptive Trade Practices Act of Florida by what they've done. And rather than litigate this and then remind Greco that if they litigate this, even though they're only talking about $500, that Greco would be responsible. not only for his attorney's fees, but your attorney's fees. That's the teeth in the Unfair Decepti Trade Practices Act of Florida. And if usually a dealer or any business, if it's a relatively small amount of money,

they'll have a hard time. And usually the person that has a problem will have a hard time getting attorney interest. Because to recover $500, it's not worth the time of the attorney. But when you throw in there the cost of attorneys' fees, years ago, I had a case like this when I was first in the business, and the amount involved was $1,000, and I refused to give the $1,000 back to the customer. And so I was sued by an attorney by the name of Ray Inglesby. I remember this very well. and I and I and I Ray Inglisbee was awarded

$50,000 in attorney's fees and of course I had to pay the $1,000 I won't waste a lot of time but there was more sure than that but unfair and deceptive trade practices that if you get someone to do your favor an attorney and just write the letter simply and use that I think it'll get your 500 bucks back

well thank you so much for listening and I just seemed like such a strange thing and I just uh yeah I was almost going to, it's such a straightforward deal. I don't understand why they would do this. They're dishonest. They're unethical. Greco has a bad reputation. I'd say

they're probably almost as bad as Nabilton. And they have a lot of people working for them. Sometimes the top dog doesn't even know what the people down below are doing. And for an extra 500 bucks, they laugh about it. It's a sad statement about you know, just human

caring about other people. And they do it because they can get away with it and there's nothing that gets an attention see when a letter from attorney goes into a cart dealership or any business they're not going to throw out the trash can because they have insurance the insurance company requires that they notify the insurance company of every lawsuit if they don't if they get a threat of a lawsuit and they don't tell their insurance company their insurance company will decline coverage so the contract they have with their

insurance company. So if they sent this to the insurance company, they'd say, you better pay this right now. And if you don't, it's going to be a litigation. And our advice is to settle. If you don't settle, we're not going to cover your insurance costs because we think you're going to lose. And that's when you have a totally unreasonable deal to let Greco, that's the best way to go. Okay. Well, thank you so much, sir. I appreciate it. Enjoy your soul. Well, before you go, let me share with you that Earl wrote a column on Just This Happening. And, you know, this unfair or deceptive act practice under the Florida and Unfair Trade Practices Act, Earl, as I said, wrote a column. And you can go to www.W.Florida Law Protectingcarbuyers.com.

it's a very interesting column and the title of it is how to know if a florida car dealer is breaking the law so there's a lot of things that you can do for sure rick their lips are moving yes that's when you know their lips are moving so it just like i said they make it up as they go along thank you bob don't forget to send that text so we are going to go to land and Lance calls us regularly from Tennessee. Good morning, Lance. Well, Earl. Yeah. First of all, let me just say, happy veterans say, for each and every record. You know, our freedoms sure haven't come to. And so I just like to personally say thanks to our veterans. I'm going to be going to a commemoration service and just a little. Oh. Thank you, Lance. Did you serve? Yes.

Thank you for your service, sir. But I couldn't let the day pass, Earl. Well, I was hoping. By the way, I'm a United States Coast Guardsman, Cape Maine, New Jersey class of 1959. Earl, let me just say this. you and your staff and your crew there are doing a great job, and it's just a lot of fun to get up and listen to you on Saturday morning. And I've been thinking about that Christmas album

of the greatest hits of Earl Stewart on cars. Yeah, you're running out of time. Oh, I know it. And I'm told that 8th track may not be the best way to market it. you don't know that lance Generation Z is all into retro stuff and they all want

8 tracks and vinyl so maybe maybe a limited release I want reel to reel I'm thinking about I'm thinking about pouring this 8 track up with the greatest gift

of Slim Whitman Yoling When I was a kid and I used to see these commercials for Slim I didn't know that he was a serious you know country artist and like i just thought it was this goofy guy with an 800 commercial on on tbS he's got a great voice great yiddler right you know right lance oh yeah i'm right in there with him too all right let's hear it well it's Saturday morning you're here with us today

Rick Kearney's got a little something to say if you're going to be traveling please try to to remember, place your battery on a battery tender. You'll absolutely. I'm still using it, Lance. Hey, Lance. All right, listen. Good to see you. Good to talk to you.

Take care. Thank you. We love you, Lance. Please call every week. We'll talk next week. We'll talk next week. 877-960-99-60. Ladies, take advantage of that number.

you can win yourself $50 this morning for the first two new lady callers. And we do have a first-time caller right now. And her name is Gera from West Palm Beach. Welcome. Welcome. Hey, this is an easy question. Okay. Before you get to that question, remember to stay on the line after we're done talking.

You can talk to Jeremy, who's in our control room. He'll take all your contact information, and he'll pass it along to me. Oh, my God. Very good. Okay. So my question is, I have a Mercedes-27 year 2017, and it's got the A-7 on it. And it talks about an oil change, transmission fluid change, all that. It's only got 51,000 miles on it.

Is that all really necessary? I know oil change makes sense to me, but transmission fluid flush and change? Have you checked to see, do you have a man? maintenance guide in your glove compartment? I do. It does that you should, you know, check it, right? But I went into some place and they recommend it things and washing out everything. Right. Yeah. That's because Christmas time is coming. Yeah. The book says to check it. And here's what Toyota says on their transmission fluid for checking the fluid level.

on the new vehicles, you visually inspect the transmission for external leaks. If there are no external leaks, it's fine. I mean, that's literally what it says in the repair manual. And what your Mercedes is this? 2017. So it's a recent, yeah. No, you're fine. They're only saying that as check it, in other words, let the mechanic, the mechanic should know when they're doing an oil change and normal service on your car, they should look at the thing over and make sure that you don't have any leaks that one of the seals has a let loose or something which is very rare and it just to make sure that everything's looking good and if it is you're fine they try to sell these

transmission flushes very early a lot of companies do this and again I hate to say it because you know I am a mechanic but Christmas time is coming and car maintenance now has reached such a small level on all the cars. Nothing really needs to be done regularly anymore for a lot of stuff. And mechanics are actually having a harder time making a living on that easy stuff. Sarah, you probably know this, but just those listening that might not know. Every service advisor, they call them service advisors, it's not really an advisor so much as a salesman. Their total compensation comes from a percent of what they sell you. And,

When you come in with a car and you say, please check this over, when they check it over, they're inclined to find things that, let's put it this way, if they're really dishonest over, they'll recommend things they positively know that aren't true. If they're only semi-dishonrous, they'll look in the gray area and say, well, it probably isn't going to hurt if we change oil. It's probably not going to hurt if we do an alignment. And, you know, they rationalize. But let's face it, put yourself in the shoes of a service salesperson, and you feed your family, you pay your rent, and you make your car payments based on how much service you sell. It's been a slow week. It's been a slow month, and Sarah pulls into the service drive. You have to watch and question everything they recommend.

And as Rick said at the beginning of the conversation, by looking at your owner's manual, here's a rule of If you have 30,000 miles, you're 100,000 miles, whatever the mileage on your car, there will be a recommended maintenance on your car. Look at that before you go in, and if they recommend something that's not there, just don't do it. Once in a great while, you might have to reevaluate, but it's a great rule of thumb. Great. And, Tara, I have to share with you the fact that, you know, just this week I was just reading, you know, about the assumptions that are, you know, that there is an assumption that they don't understand, you know, this mechanical situation.

And that's why so many women are taking advantage of. And you know what? Men are in the same boat at some time. So it's really important. I mean, you'll knock them over with a feather if you walk in with the information that we just shared with you. well that's great thank you so much i really appreciate it and um and thank you to all the vet who served thank you amen thank you okay we're going to go to henry and jupiter good morning henry good morning henry okay i think we lost henry we're going to go to lynn in boynton beach she's a first time a female caller good morning lynne good morning how are everybody you guys have the fantastic show. We listen every week, and we learned so much my husband and I. Thank you. But last week, Nancy happened to mention about checking your insurance because you might be

paying for stuff that you really don't need anymore, you know, as you get older, maybe you don't drive as much or whatever. So we have two Mercedes, 350s, and between the two of them, we probably only put not even 8,000 miles on a year, you know. So we have Geico. We had a really good price. I thought we were doing it. It was full coverage, theft and everything.

We were doing like $3.84 a month. I thought that was great for the two cars. So then all of a sudden it went up to $4.58. And then within the last six months, it went up to $5.84. And so we heard your show last week, and we were like, you know, I'm going to call them. So when I called Guy, I got the sweetest girl on the phone. phone, and she went through my whole thing with me, and after we finished, we're only going to

be paying $2.84 a month. Wow. Wow. Good job. Oh, gosh. Yes, and if you hadn't mentioned that, you know, I do call and compare every year, you know, different insurance companies, just to see, but this one, Geico has always been very good to us.

So when she said that, I was just like so dumbfounded. I was like, are you kidding? That's like in half. And she's laughing, and I just felt like so great that. And she was so nice. It wasn't like she was 20. Say, yeah, but you really do need this. No, no, no, you shouldn't get rid of that, you know, or anything.

She really helped me out. And if it wasn't for hearing that from Nancy, I never would even been checked. So I just wanted to leave. I hope everybody's listening to this. Yeah, yeah, yeah, asking, he shall receive. And it only takes a few minutes, and the worst case scenario is they say, no, you know, you are where you are. And then you go and call it up places. Sure.

You know. Never hurts. So, yes, yes. So, you know, your show is so informative. And women, you know, we can go in and buy a car by ourselves now. We are allowed to do that, you know. And when you go in there, you know, I think a lot more women. Amen.

I like that. You repeat that again. Women are allowed to do that now. Yes. And we're voting, too. Yes. For a while. Come a long way, baby.

So anyway, my husband says, make sure you call it all because he's out in his boat right now, and he's listening, you know, and I say, well, I'm going to call. So thank you so much for all the info, and you guys are great, and just keep up the good work. I love when a plan comes together. Thank you, Lynn. Well, sir. I have to mention that our latest column is average auto insurance up 18%. Florida auto insurance up 88%.

So this column that Errol and I, you know, we joined mines together this past week and thought it was really imperative to put this out there. And you can go to Erwin Cars to read that column. It'll give you even more ideas. You might be done to, you know, $100. Yeah, well, you know, I tell you, just you're sitting here on a Saturday morning. You go, hey, why not? Let's just check it out.

Wonderful. You can spend that money on food. Yes, yes. Everything's up on that end, too. Yes. Lynn, thanks so much. You've been an inspiration to all the ladies. And that's exactly what we want to do here, helping to build the platform for lady callers and lady listeners and lady buyers.

And you've done a fabulous job. I can't thank you enough. Oh, I appreciate that. Thank you again. You're welcome, Lynn. 877-960, or if you have a text, you can send us, you can send us the text at 772-497-6530. We're going to go to, we're going to go to Lynn, who's a first-time caller in Pointe Beach. Good morning, Lynn. How are you doing today?

Lynn, are you out there? Okay. She went to get a snack. I hear a radio playing. I hear Nancy. Oh. I can hear, no, I hear Nancy through the radio. Yeah.

Interesting. Hey, Lynn, if you are having difficulty, give us a call back. How are you doing today? Please. I hear Earl saying, Lynn, are you out there? Okay. We're going to go to Mary and Pompano. in Pomado Beach

Good morning, Mary. Here we go. This is Mary. Nope, not Mary. Jeremy, what's going on? I hear Earl St. Lemon are you out there. I hear me. Well, as long as we're, while we're waiting for our technical difficulties to be corrected, back on the insurance thing for a minute, the article in Consumer Report, the latest November consumer reports is interesting for a couple of reasons.

First of all, it gives you a lot of great tips as to how to save money like Sarah just did with Geico. And she mentioned that she called Geico because her insurance company and she's been with them for years and she likes them. And she called up and they were very nice to her. Excuse me. Lynn's back. Lynn? Lynn? Lynn?

Can you hear me? this is dead air very dangerous on the radio i can start singing yeah lyn is a first time caller um and uh hopefully you can hear me lynn uh you know i have a great idea why don't you hang up and give us a call back yeah it may be a connection on your end uh so we are going to go to uh back to mary uh are you there mary hello Hello. Hi, Mary. Thank God.

Hi. Good morning, welcome. Sorry about all this. You're so welcome. That's okay. I've called before. Thank you for the $50. I probably will call back to tell you my whole, I used all your information and did finally buy a car.

But I just called to mention something. You had a guy that was just on that had a dispute about $500 from Greco. I really have just moved down here. here in the last few years but is there no small claims court i mean up in new york every municipality has a small claims court and you just go and you tell your case and um and they adjudicate it that's a great idea and uh a lot of people don't use the small claims court but it's available to them now the problem is that the cost of utilizing or the the amount of claim has changed. It used to be it's now a larger claim that you have to have. I don't think

that's right. But in the case of the earlier callers claim, $500, you can't file with a small claims court. I think it's up to at least $2,500 now. And I guess that has to do with the cost of the judicial administrative expense. You've got to pay the judge, you've got to pay all this staff there but yeah small claims court is a great way to go now one of the problems with a small claims court is you've got to be motivated and uh you sound motivated uh mary and uh sarah was uh when we talked to her but you it's a lot of trouble i've been through the small claims court personally uh with claims and you're really got to be a a bulldog and just never never give and the judicial process, the whole judicial thing.

Government bureaucracy, it beats down sometimes the best of us. But if you've got that stamina, small claims courts are a lot cheaper than a lawyer. A lot of times a lawyer will say, why don't you try small claims court because it's not a money in it for him, for him to justify his time. Right. though I'm astounded that they would say that you had to have a minimum of $2,500. I mean, that's what small claims court is for. Small claims, $500 to an average person is a lot of money.

Yeah, I'm Googling it. It's a lot of money. It says according to Florida, it's $8,000 or less is what they said. Oh, wow. I'm trying to find a minimum. Oh, $8,000 or less. Yeah, that shows you how long since I've looked at it. So now it's eight times.

I agree with you. It's a shame. It would be a great deterrent. to have that available to people but uh it's not that's not the minimum it's it's that's the maximum way there is no minimum there's no minimum it's just a maximum well i stand corrected i didn't know i thought there was a minimum maybe he still speak you know maybe he's still listening yes it is but you know he calls and he obviously has a grievance and he's listening to you so i just know that i've used it a few times up north you do have to fill out forms in

you i mean look there's paperwork and everything nowadays you know but um maybe maybe maybe maybe he could go that way yeah but I just wanted to make that suggestion and thank you you guys are great I mean you're really providing such great information hey Mary before you go you said you were from New York I've got to ask you how do you feel about the you know insurance rates down here in in Florida I mean I'm talking 88% eighty eight percent increase I think that the insurance rates rates are outrageous, number one. Number two, I mean, if you really want to know what I think, I mean, Ashley Moody and the

administration does not really care about the average person. I mean, I don't want to be political, but I know that during the last gubernatorial election, one of the things that they were saying as far as the Democrats, they wanted insurance companies to not be able to operate. in Florida unless they had a full set of their products available for everyone, which would have, you know, some, they cherry-picked, okay, we'll do cars, but we won't do houses, we'll do only these kind of cars. And that would have probably lowered insurance rates right across the board. But it's obvious that the insurance companies, you know, are the lobbyists that are winning.

Well, I agree with you. And you're not being political, Murray. because every attorney general that I can recall, and that's a lot of them, they've all been that way. It's a matter of they're going to take the cases that the people will hear about, that will get them reelected. They don't care about the cases that are just to take care of their constituents and their voters. They want to have a case that will get headlines.

And they're also, as you correctly guessed, lobbied heavily by the auto automobile dealers and the automobile manufacturers, and if you want to get elected Attorney General in the state of Florida, you're going to have to play a ball with the automotive industry, and that's why you don't see more help for the consumers where they're having problems buying a car. Well, I can tell you, like you say about Sodom and Gomorrah, I won't go into it now because I'd rather put together a whole presentation for you because you said call back. But I went up to New York, and I bought my car there during the summer. And it's really New York State Consumer Protection. I mean, they have other ones like in Chicago also, but I know of New York. And they only can charge you by law in New York State a car dealer, the maximum of $175 for dealer fees.

And I bought a Subaru. I went to North Waterdale Subaru. I went to Schumacher. I went to Coconut Creek. One dealer, I actually got down to only $600 over... MSRP. Pretty good. Invoice.

No, over invoice. That's really good. I was in there. I told them, I have no time for this. I did what you guys told us, said, this deal in emails and the Internet. And they sent back. It was actually, it was Schumacher. And they said, because we've been dealing with you for so long, which really

translates into on the pain in the neck we will accept your offer but with tags um you know um tags fees taxes it came up the fees came up to over four percent of the value of the car so i sent back to them i said look you know i told you if you're not ready by may 6th to give me a real deal i'll buy it in new york and of course i i went on the internet i also used Costco and I got a I got a I mean I can do a shout out to build cold Subaru in Rockland County and I didn't even live near Rockland County they immediately sent it out the door price they were honest I had to wait for the car they were honest about that too and I took possession of the car up up in New York and I drove it back down

and and I can tell you that I see on the internet that a lot of young people are even saying that they're shipping their cars from Tennessee. They're going up to Jacksonville where it's a little more reasonable. They're going to Georgia. Stay away from Atlanta. The further away from Miami

you can get, the less evil the dealers become. The further from major urban centers. That's a good point. But it's a shame because I'd rather give my business here because I work I live here now. And so So, you know, I think that when I hear the prices that people are paying and just fees, it's really unconscionable. And somebody like Ashley Moody, I mean, this is to say everybody should start to vote their pocketbook.

I mean, she should be doing something to mitigate this. I mean, like you say, and if it wasn't for you guys, really alerting everyone, I mean, your show is price. Unfortunately, the consumer lobby isn't as strong as the car dealer. Well, you know, Mary, your point is extremely, extremely valid for the reason that the lack of regulation is the problem. It isn't the lack of laws. We've got laws covering a lot of things. And every, almost every violation, when people call this show and say they were taking advantage of, there's almost always a violation of a Florida law.

but they will not enforce the law. Ashley Moody or any attorney general. And there's a lot of other regulators out there, too. I mean, the Federal Trade Commission, they make a lot of noise, and you see them in the headlines, and they'll go after a dealer in Wisconsin or something, and they get out of the headlines. But the percentage of dealers that are kept in line

as a result of the Federal Trade Commission is minuscule. So, yeah, a great example is when you're on I-95 and the speed limit says 65, what happens if you're going 65? Well, if you're going to 65, you're going to get rear-ended. Cops aren't going to arrest you. You got to go. Nancy and I were on I-95 the other day going to the doctor, and a school bus, I timed the school bus, was going 75 in a 65 zone. Now, why would a school bus do that? Well, because it's more dangerous to go 65 on 995 than exceed the speed limit and go 75.

So that's kind of the way it is with car dealers. Everybody does it. Everybody gets away with it. And the poor car dealer that goes out there and tries to abide by what's right and moral and ethical is going to lose money. The worst car dealer that we know of, if you're a regular listener to the show, is Napleton. He's terrible. I mean, he just, every car dealership that he owns that we know about and on other states that we don't know about is getting trouble all the time. Napleton just bought an office building in New York for $80 million in cash.

that was in the front page of the automotive news I'll hold this you weren't kidding about I'll hold this picture up yeah for 60 million $60 million out of his pocket

he didn't have to finance it now if a dealer can take advantage of customers like this a big dealer he's like 15th in a nation and volume and all of his dealership appear to be doing this the federal trade commissions

come after him and the money he's making hand over fist it's just the reason that the laws are not enforced that you and I have the problem. We've got too many laws, they just don't enforce them. That's too bad. But, yeah, it's just a suggestion because I just think that even if he goes to court

and, you know, just the fact that the dealership is going to have to get an attorney to show up or someone have to show up, it's going to cost them more than $500 to let this guy. Well, you're right. But remember what I said before to the caller, and I should have mentioned the small claims court. I didn't realize there was no minimum. There's just a maximum. So I was wrong and I was standing corrected. But what you have to realize, a letter from an attorney referring to the very important, the Florida Unfair Decepty Trade Practice Act. New York has an unfair Decepty Tree Practices Act. They all. vary a little bit, but the one thing in common allows us the little guy, the little gal

to sue somebody for a relatively small amount and it gets the attention of the defendant because he says, you know, if I litigate this and I hire a lawyer and she wins and I lose, I have to pay her legal fees

and my legal fees plus the amount of the claim, no matter what it is. So you litigate a $500 claim and you have $50,000 in attorney's fees. Their insurance company of that business dealership will say, hey, you settle that.

I'm a car dealer. We have a toilet dealership. And my insurance company has told me I've had situations where I felt I was totally innocent and I was going to fight it in court and my insurance company said don't do it. I said, I'm innocent.

And the insurance company said, whether you're innocent or not, there's always a chance that you're going to lose. And if you win or lose, you're going to have attorney's fees. And your unfair to subsidy tradebacks says that if you lose, you're going to pay the plaintiff's attorney's fees and your attorney's fees. So we're requiring you to settle it. And if you don't, we'll cancel your insurance. So that's a pretty good hammer to go after a dealer. for a small amount of money well my my heart just went out to the guy today and i just thought this might be a good alternative but um i'll let you guys go i'm sure you got a stack of calls

and um i really appreciate all that you do and earl everybody that i know is going to go to you for toyota's well bless your heart thank you very much all the time we can't thank you enough what a phone call i mean uh you are an educated consumer you just covered it all and you, with the icing on the cake, as you're mentioning the Attorney General, Ashley Moody. And we have been on the air for a very long time. We have never, never heard from her, never. She just doesn't want to help us.

She just doesn't want to help us. That's how I feel. And, Mary, let me leave you with another website that you could go to www. you, Florida law protecting carbuyers.com. And I'm sure as far as your car insurance is concerned, nobody sat down with you and said, hey, listen, Mary, you can save $400, $500 a year just by increasing your deductible. So if you're not an educated consumer like you are, Mary, and I'll tell you what, you've reached a lot of people this morning, they heard you loud,

in clear. And I appreciate. Thank you so much. You're very flattering. And my only other thing to say is, 2024 is coming up. It's time to start voting in people who take care of us, no matter what political party they are at. Where are you, Mary? There you go. Let your voice be heard. Thank you, Mary. Have a wonderful day. Okay. No phone calls. What do you have, guys? We got texts, and we have messages on YouTube, I'm sure. Anne-Marie, she found an article. Emory always texts us or refers to an article. She was able to successfully text it to us, so I browsed it.

But her message gets to the point. She says, good morning. A couple of days ago, I read a story in the Washington Post, how car dealers aren't ready for electric cars. This is really funny. One example cited was about a lady who walked into a dealership up to buy a used Fiat 500E. yes that was the vehicle she wanted to buy

poor poor lady that's what amri anticipated that she was yes that was what she wanted to buy an all-electric fiat she looked over the paperwork and spotted that they included a plan for oil changes a warranty

for a gasoline powered car with your transmission and all that she laughed declined but she bought the electric car without the protection do you think it's ignorance or agreed on the dealer's part or just force a habit why they include all that and uh and she has a follow-up question later on but i really think that they were they're just caught flat-footed it's a um it's it was it didn't sound like a fiat dealership was a used car she mentioned so

they just don't know but yeah uh i think dealerships with major manufacturers they have help from the manufacturers easing into the transition we are um you know we're we're getting guidance on how we have chargers and all that you know on the property and all that that. But this dealership didn't, but that is a really funny story. And I would imagine it's probably happening all over the country. If you have a good warranty company, however, you just put in the vehicle that you're selling and it will come up with available coverage. So it might have been like a kind of like a small kind of small town kind of dealership. Everything's computerized now. It's hard to make that mistake. The other question she has, and I want everybody here at

the Roundtable to think about this, we've had our mystery shoppers for many years now. what's the most outrageous behavior that our shopper has ever encountered? And just before we answer, it's, Amory, we're talking 20 years here. So it's kind of hard. It's like, what's your favorite movie? I don't know. The first thing that comes to mind from me is just, it's not the behavior. It was just the ghost car.

And I think that was a Greco, I think. Grico had an ad for a car that wasn't there. Then it appeared at another location, and then another location. The ghost car. The ghost car. It went on for, I think, six months or so. I don't know. Mine would go way back with Scott Cadmus, who did.

Oh, that's the behavior on the part of the mystery shopper. Well, yeah, the most memorable mystery shop is Scott Cadmus was our service manager, and rest in peace, he's passed away, unfortunately, a few years ago. But he would go into mystery shop dealership. He went into two, Palm Beach, Toyota, was one of them. one was Al Hendrickson and in one case we asked him to get a copy

of the buyer's order. Back in those days they wouldn't even consider giving a buyer's order and let you take it. They didn't have iPhones then so we weren't taking pictures. So Scott just walked into the sales manager's office and grabbed it off the sales manager's desk and they searched

they chased him all the way back to the car. He made it. He made it out of love. And then we did Alan Hendrickson I can't remember, but it involved almost fisted cuffs. It was, it came to... He was surrounded.

Yeah, they were going to... They tried to stop him from leaving. Unfortunately, Scott was a big, tough guy. I mean, we're taking four or five of them to take Scott down. They backed down. Scott made at home safely. That was crazy. I don't know.

And, Mary, we'd probably have to think about it. Or maybe... How much more exciting can you get them? That's very exciting. I'm wondering, like, what's the craziest thing that a salesperson never did? But we'll think about it. Or I might go back and peruse the archives. I think that it's really easy.

You know, you go back a time when it was acceptable for a salesman to say to the lady, where's your husband? Or are you going to bring your husband in, you know, to cover this deal? and maybe even asking her if she needed a makeup mirror in the car. So now that we've moved into 21st century, things are a little more controlled. But that's what I remember. Okay, our number is 877-960-9960, and I'm assuming, Stu, that you're finished with Anne-Marie. Oh, Anne-Marie, yeah, we're all set with hers, yeah.

Okay. going to go back to the phones, and we are going to talk to Steve, who's calling us from Jupiter. Good morning, Steve. Good morning. How are you guys doing? Great. Great. I talked to you last week about a six-cylinder Camry. Oh, yes. One of the most fun cars I ever drove that's not a race car.

Right. And so I'm wondering, and you said that it's going to be discontinued, the six-cylinder, Is there a Lexus that would be still using the six-cylinder so that, you know, the motor can be serviced and stuff? Or what's going to happen there? Without having, I think Lexus and Toyota are going ahead towards, you know, eventual electrification. But both models right now for the next, this year and next year or so are still going to have gas models. but so specifically on Lexus, I don't know, but I suspect that if you're talking about the ES models, like the Camry-like models, I bet you they're going the same way as Toyota, I mean, as the Toyota nameplate.

It's the same car. Okay, but you can't even, you said, I think as I understood you, you can't buy a six-cylinder Camry now. No, I made a mistake. The only models you can are on the TRD, so the Camry, TRD, you still can't. Oh, what is the TRD? I don't know what that is. That's the Toyota Racing Development. It's just a like a sub-brand within the Toyota family, and they have different vehicles.

So they have souped up suspensions, better performance specifications. How much more would they be than just a regular Camry? An estimate. They're up there with the upper trim levels, like, similar in price to the XLEs and the excesses 35 probably closer to 40 but I don't know okay

yeah TRD Toyota racing okay thanks that's that answers my question I might stop by I guess I have to stop by a Lexus shop and see if they're going to continue I guess if they will now in the next year or so but

you know down the road it's all going away yeah okay all right well thank you very much for the information. I like your show and I appreciate your answer. All right. Thank you, Steve. We appreciate you. Our number is 877-960-99-60,

or you can take advantage of our text number at 772-497-6530. And ladies, I do have $50 for the next new female caller. I had one on the line, and I lost her. I hope you call back. We're going to go to John in Palm City, who is a regular caller good morning happy veterans day thank you happy veterans day

yes i served their years during the vietnam era in the reserve but i was never activated but some of my friends that were they never come back but again happy veterans today i got a question first question i my friends tell me i'm too serious whenever i speak to them or a call so i got to tell you a story about a friend of mine yesterday, they called me. He said, I'm coming over your house, and I'm going to use your computer. I said, why? He said, my wife won't let me go on Google. I said, why?

He said, she says she has all the answers. Oh. Anyhow. A question, Rick. A question on fuel pumps, okay? Many automobiles built today, especially some older ones, is the fuel pump built into the gas tank? 99.99% of them.

Okay. I spoke to a mechanic, and he has a car in now. He said it's about a couple of years old, and he has a fuel pump problem. But here's what he says. He says that being that the fuel pump is a gas tank with the gasoline that we're using today, with the ethanol in it, it's rotting the fuel pump.

and they have to be replaced. Have you ran across much of a problem like that, Rick? No, uh-uh. Very, very rarely. Well, this is an older car. I think it's eight or ten years old. Yeah, no. The only time that we see issues with fuel pumps having degradation

is when people accidentally put in E85 fuel, then that has so much ethanol that then it is extremely. extremely corrosive and it does cause an issue. But even then, if they pump so much E85 into the tank, the car is not going to run right and we will immediately drain the tank, flush it out, it gets rid of it and we rarely see any problems with the pump after that. The fuel lines, the injectors, all of us usually fine. It takes quite a bit of exposure to that.

high concentration of ethanol that's in the E85 for it to actually affect those devices. Now what about gas gauges? Problem with gas cages? Because some of the older cars, the gas gauge had a combination of steel and aluminum. And there's an electrochemical process caused by ethanol where aluminum and steel together are a nightmare that corrode faster than pure gasoline. And also engines with ethanol, they run harder, they get vapor lock, and they're a big danger, especially to older vehicles, including blowing baskets.

Would there be any truth in that too? Nope. At least not that I've seen. It's very rare that we have fuel problems on the cars that we have anymore. I don't see those issues cropping up at all at our generation. John, what I think is that the technology is, been able to mitigate the effect that you're describing. And when they first started pouring ethanol into gasoline,

you know, when the whole thing started, it really created a lot of problems. And the engineers decided, we better do something about the way these cars of ours digest this gasoline. And they came up with technological changes that allow you to use more ethanol. Because if you go back 25 years,

it was poisonous today, like Rick says, the car absorbs the, whatever you want to call. The negative effect does not occur anymore. It's kind of like the idea of drinking a soda once in a while. The acid in a soda is not going to affect you if it's just once in a while. But if you drink 20 or 30 sodas a day, it's going to cause problems. but ethanol is killing our gas mileage it burns faster than gasoline yeah but it also it does have certain effects that the government says no you got to have that in there and right now we're actually running most pumps are running up to e15 uh but e 10 and e15 are both completely safe on

any car built since about 1990 Okay, well, be cautious, especially if you have an older car, if you put that in a car like Girl's 37 Pontiac, and you didn't change any of the lines or gas. A whole other story. Yeah, you'll have a lot of leakage and a lot of problem, but that's an exception. Yeah, but that's why the information. That's why certain gas stations still have ethanol-free fuel, and when you go to gas stations where you can get boaters filling up, because boat engines generally require ethanol, free fuel and so it's still available and it's for use in those vehicles yes thank you for the information I still would use e15 it's too much of a concentrate on

ethanol John thanks for sharing your information with us every week we really enjoy talking to you thank you guys thank you for being there happy a Veterans Day again we're going to go to Brad who's calling us from Deerfield Beach good morning, Brad. Hey, good morning. Good morning. Welcome. I called last, I called last weekend.

I've still been trying to get my nurse girlfriend to call in and get that 50 bucks, but she's too shy. She's what? Yeah, but she's too shy. Oh. Well, text. Have her text? Well, she don't need the money. She's a nurse.

That's a ton of money, you know. I'm retired. You know, I was listening along, and, you know, I had a couple of times. things bouncing around in my head and the previous caller talking about the alcohol and the gas. My opinion is it's a curse on mankind and they did it to water down the gas and, you know, they, I remember I had an accord and it got 33 to the gallon on regular gas and when you put the alcohol gas in it, it got 30, you know, it was 10 percent, at that time it was 10 percent alcohol and you lost 10% of your fuel economy, where's the savings?

Yeah. You know what I mean? And I'll tell you where it really kills you is alcohol attracts water. And every single one of my lawn equipment pieces of lawn equipment, my edge or my blower, all the fuel lines rotted out and dissolved and ended up as goo in the carburetors. And, you know, those little engines, you have to replace the carburetors. They're too tiny to blow out the jet. and everything.

And I learned you don't put alcohol gas in your lawn equipment. And Wawa sells it, but it's expensive as hell. There's videos. You can go on YouTube and they'll show you you put the gasoline, the alcohol gas, and if you can't find like a Wawa, they'll just sell it to you. They call it REC 90. And the reason they put it in boats is because it will destroy the engines. And rot out the gas tanks.

Bob, a lot of that's political too because we talk about big insurance. talk about Big Otto, there's also a big farm. And Big Farm, you can bet that every senator and congressman has got huge contributions from the farm lobby, especially the sugar cane growers and all sorts of other. We never see the big picture of what's going on in the background, but why will we end up with all this ethanol? There's a lot of reasons. Oh, yeah.

I'm old enough to remember when you'd go to the grocery store and ground beef was 99 cents a pound and chicken, boneless skinless chicken breast, you sometimes can find it for 2.2 and a quarter. But ground beef is, you can't find it less than 350. That's because the government subsidized the corn industry to put it into fuel and the people that had cows. that raised them to be beef, ground beef, now had to compete with the subsidized corn industry because all that corn now was going to, you know, to be put in fuel. Now it's ridiculous. Ground beef is, you know, double what chicken breast is. The price of democracy.

Of course. But it is a curse on mankind because it does attract water. It dissolves fuel lines. Most of the new cars are designed to, you know, take that. fuel, but you don't want to put it in a car and let it sit for a long time because it attracts moisture. And like I said, there's videos where you can go on, like say, you live out in the sticks and there's no wah-law that sells you a REC 90. They'll show you you can put a, you can get a gallon jug and put the gas in it, and you add a certain amount of water and

shake it up and let it sit overnight, and the water bonds to the alcohol and separates the bottom, you siphon off the pure gas. Yeah, yep. But, you know, I find it interesting that you guys look, I get it. I would love to own a Tesla. It doesn't fit my lifestyle. But the fact that you own a Toyota dealership and you love your Tesla because it has certain, you know,

it's an interesting, it's an interesting technology. It has to suit your lifestyle. And I'm a techie. I mean, the Toyota's a great car. But I'm, you know, I majored physics in college, and I'm just one of these scientific,

I read all this kind of stuff and I like science I like mathematics and things like that so when I drive the Tesla when I say I really love driving a part of it is the technological experience the software is absolutely amazing

that is in the car but every week or two I come out I have a free software upgrade and I get all excited and I pull it up on the screen on the Tesla and it tells me all these cool things that my car will do now that it wouldn't do before.

So it's like a science fiction thing with me. It's not that Honda and Nissan, and there are a lot of great cars on the road out there, but I'm just a tech freak, so I love Tesla. For the Tesla, Brad, you know, there is just a lot of pluses, and one great one is that we don't have to sit in line to get gas. The other maintenance is just, there is no maintenance, And I love driving the Tesla, and you just can't go wrong.

And now Elon Musk is making it easy to own, you know, an EV because he's reduced so many of the prices on so many of the Teslas. You know, I agree with you, and I love the technology, and I researched it hard. It just didn't fit my lifestyle. Sure. I've called in the past, and I told you that. Because I don't do a lot of driving. The Tesla, if you leave it in your garage unplug, it's losing about four miles a day. It's like having a gas tank that's slowly dripping.

You know, if you commute back and forth to work and occasionally need to go 100 miles somewhere and 100 miles back without charging it, it makes sense. But what's in the future, and here's my prediction, you could see it coming, right, is this. Like right now you say, oh, I can go to the gas station, and the amount of electricity that my car consumed, to go 30 miles of 17 cents or something like that. But trust me, when I tell you, the government is not going to sit by idly and say, we're losing all this tax per gallon on gas.

There's going to come a point where there's a percentage of people that drive electric cars, and they're going to say, here's the new rule. Every time you renew your tags, if you have an electric vehicle, we're going to figure out how you're going to have to report what your mileage is on your car and you're going to get tax to the point where it doesn't save you money if they didn't get it there they get it somewhere else i mean the government loves to spend

money and they know who's got the money it's us taxpayers and so uh they'll get it from us one way the other brad right now me it's been a pleasure talking to you're filled with a lot of information we could go on for hours uh yeah i'm going to leave you with this thought tell your uh girlfriend to give me a call and uh it's a it's really easy you you know it's it doesn't she doesn't have to be nervous about calling. Thank you so much, Brad. Have a great weekend. It's easy when you're not shy like she is,

but I'm going to part you with this. I love your show, and, you know, especially the chronics, and who am I? Girl, steer, here's the bad. We're going to get all for a rat. Love you, Lance. Love you like a brother. Love the show.

Brother from another mother. Yeah. Thanks, Brad. We are going to go to Rick if he's got anything for us. I do. How's Donovan today? Donovan has been right in here because Steve Mags came in with an interesting question and there has been a discussion going here in the chats like you wouldn't believe.

Says, good morning, Earl. In your opinion, our traditional franchise dealerships impeding electric vehicles impeding electric vehicles, sales since they can make more money from internal combustion engine sales particularly for service is the future direct manufacturing EV sales like Tesla those in the future are you know will we see franchise dealers go away well there's only one thing impedes a car dealer from from selling cars that's from making money and they want to sell the cars they can make the most money on I think that the manufacturers have not delivered the product, the electric vehicle product,

and electric vehicles sales are backing up for everybody except Tesla, and the manufacturers of the electric vehicles are struggling because they don't have, they don't have as good a car as Tesla does. And right now, if you want to buy an electric vehicle from a non, and it's not a Tesla, you could probably negotiate one hank of a price because there's a huge oversupply of electric vehicles for those manufacturers other than Tesla the building. Tesla is pretty much a seller's market

and they're pretty much selling every car they could build. And to paraphrase, kind of bring this whole conversation out here, Donovan replied, he says, there's a good article in the Washington Post from a few days ago about just that subject, stating that dealers, don't want the EVs interactively hurting sales right now. And they go on to say, let's see where we have it here. Donovan, Steve comes in, says, Donovan can't totally blame the dealerships.

He says, he recently passed by a Mercedes-Penz dealers that had a load of the new unsold EQS sedans, which are Mercedes electric cars, sitting on the lot collecting dust. They had quite a few of them sitting there. And Steve says, or Donovan came back with this one, Steve, I put 50% on dealers, 50% on the manufacturer. The EQS is a joke, and that's 100% the fault of Mercedes-Benz. Sitting on their hands for a decade, it's overpriced, charges slow, and has bad software, which is one of the things a lot of folks

they don't like about the Toyota BC4X that it does not have the range it's very slow to charge and it's slow itself to drive yeah listen I the car dealers aren't dictating what cars they're selling you know that's the manufacturer so

the reason EV sales are taking off like you said it has nothing to do because with the car dealers I mean if the car dealers can get enough of them that people want to buy them it's the manufacturers that are are rushed into the game. And like he said, Tesla's been doing this for, what, since 2008?

I don't know when they start selling the Tesla. It's a long time, a lot longer than anybody else, and it'll take a while for them to catch up. I've heard real good reviews on some very high-end EVs that challenge Tesla, like the Porsche Takan is supposed to be up there and, you know, better than whatever. Dealers are also afraid of electric vehicles because it represents change.

Nobody likes change, especially car dealers. And the electric vehicle has set up a chance for the manufacturers to go direct like Tesla does. And every time a manufacturer talks big about building more and more electric vehicles, Ford, for example. There's a recent survey done on manufacturers and what the dealers thought about the manufacturers. The worst, most despised manufacturer by dealers is Ford, and Ford is going heavily toward electric vehicles.

You can say it's a good idea, a terrible idea, but whatever it is, that's what they're doing. Now, they're also requiring dealers to have certain facilities and certain training and a lot of other things. there's also the danger that they might just say I'm going to sell these electric my eye being Ford we will sell these cars directly if you don't want to do what I tell you you have to do it'll be very expensive we'll just go direct like this let's go the dealers the average

all the all the major dealers even my Toyota is backed off they were they missed the boat on on electric and then they turned around and went heavily toward electric and now they're back and down on electric again. So it's chaos everywhere except with Tesla. The manufacturers don't realize that it's a software game. Tesla's ultimate goal is not to sell a bunch of cars, electric vehicles. Tesla's ultimate goal is to sell autonomous usage.

And what Elon Musk wants to do is 10 years from now, you'll pay Tesla $3,000 a year and you'll have your new Tesla in your garage as soon as you hit your app button on your phone and walk out the front door and whenever you're aware of your public's you're at the hospital or Walgreens or wherever you are you just hit your app and your new Tesla pulls up takes your home and then it goes somewhere else you don't know where it goes you don't care because if you need it in two minutes it'll be back that'll cost you $3,000 a year And what are you paying now for a new car and maintenance, insurance, with everything else? Five times that? Yeah, you know. Exactly. Exactly. Great information.

You know, guys, the future is here. We're going to go to John. I thank you so much for your patience. And John's calling us from West Palm Beach. Just a simple question. Earl, you said you're a techie and you love your Tesla in that. I was just wondering, with all the information, and stuff.

Have you ever played with your light show? No, I did one time. It's cool. I mean, one thing about Elon Musk is he's got a sense of humor. And he likes, he has all sorts of toys on there. He has a horn that sounds like flatulence, or you can, or you can, or you can say, get the hell off the road, that'll be your horn.

and if you want to plug the if you want to give a verbal command to plug your Tesla in you can say you know insert butt plug I mean that's

that's like six year old humor and but that's it appeals to everybody if you want to play with your Tesla has got all sorts of crazy stuff even stupid stuff some of it's stupid Yeah, the buck plug is the charger port

Yeah, the bug plug, yeah, right Because you should have two songs already And another update is coming around Christmas time For your third one Excited You should pull into the dealership with the blaring Isn't that the boombox mode right? There's a boombox mode that you play your music on the outside of the cover

Yeah, yeah, yeah Boombox is when you're parked And you can play whatever music's inside until you get out of the car. The light show is programmed that when you get out of your car and you close the door, you can schedule for up to 10 minutes, and then it goes to the whole ensemble of the music, and the lights flash, the windows go up and down, and doors open and closed and all that. Yeah, Nancy and I did that one time at night and I left the car of the driveway.

Right, you. When the police came, we decided we better. It's like what I did the summons command at Publix. We were shopping at Publix. We had our basket of groceries out front, and I hit summons, and my car pulls out of the driving spot, and all of a sudden hundreds of people are gathered around the car, and I felt like a moron.

Things need to be fine-tuned a bit, but we are having a great time. I love driving the Tesla. It's just an amazing car. all right well have a great week that's i had you later thank you stay tuned for the mystery shopping report john you don't want to miss this one it's a doozy we're going to go to marty the show would not be the same without marty he calls us from west palm beach every week good morning how are you we're great thank you nice to hear from you yeah i just have a question in car advertising i don't

know if the federal government or the state government but all these ads and including Toyota and everything, they'll advertise, you can get a certain car, and in the smallest print they put on TV or whatever, they have the down payment if they even have the down payment. Who would have to enforce that the down payment should be included in the price so that the price of a $200 a month lease is really $400? It's already the law. Every time you see that, it's a violation of federal law, federal trade commission.

And we were talking about that earlier. The government can make laws really easily. We've got so many laws. Most people don't even know what they are. That's part of the problem. And the worst ones are the ones where you know what they are and you don't care about it. So, yeah, every time you see a lease ad or a price on television, whether it's manufacturing, whether it's the manufacturer advertising or the dealer advertising, The price is not the price you can buy the car for.

It's in the fine print. You can't possibly read that fine print, no matter how close you're sitting to the TV set. If you could read it, it only flashes on the screen long enough for you to get out of your chair and try to read it. So that's the problem. They just don't care. They don't enforce the laws they've got. Marty, on that particular kind of ad, those are crazy. And I've seen there are similar things, too.

I've seen ads that show lower price, but in close. includes $5,000 customer cash. So the price is $30,000. They advertise $25,000. It's really $30,000 because $5,000 of it comes from you. I don't even understand that. Or how about, or for participating dealers, that's the manufacturer. They'll say, buy a brand new Hyundai for $42.995,

and then in the fine, participating dealers only. No dealer shows to participate, then you can't buy the Hyundai. Right. And I don't want to knock the lady that found the cheaper car insurance, but it's also based on what your limitations are. So when you go and you're trying to do apples and apples, if you put a $2,000 deductible instead of a $200 deductible, it's going to go down. Your price is going to go down. So it's all whether, you know, you can afford or you're willing to take. you know, more of a risk.

If you get in a lot of accidents all the time, you might want to have a lower deductible, but if, you know, I've never been in an accident in mind knocking on for Micah. The average driver does not have an assurance claim except every 20 years. Let me repeat that. The average driver in America

only has an insurance claim once every 20 years. Now, there are obviously some exceptions, notable exceptions, but the insurance companies thrive on I'm afraid I'm going to have an accident. If you're a lousy driver and you know you're going to have an accident, they're going to have a high premium shame on you. But if you're just an average driver, you're not going to have a – if you have an accident, you might want to – you'll probably have to fix it yourself because you hate to file the insurance claim

and jack your insurance premium up. So there's nothing wrong with the big fat. deductible. And you know what, Marty? You know, I haven't been part of this, but there have been so many people that have said to me because of, you know, this being, you know, on our show two weeks in a row about car insurance. They would rather settle with cash. They'll say to you, you know, hey, listen, you know, and aside, let's settle this with cash because my insurance rates are going to go sky high. No, I agree. I'm just saying that the price I'm just saying that when you look at the price

you can make any price come down the same as buying a car if you put 10,000 down you're not paying as much as if you put 1,000 down that's all I'm saying is price-wise it always fluctuates by you know what your down payment

is and what your deductible is and everything else because the insurance companies all make a lot of money. Boy, do they ever. What Marty is saying is all the shell game, and in a lot of cases it is. But like Earl says, you've got to rely on statistics and probability. If you govern your life by that, you're golden.

Yeah, exactly. Now, like homeowners insurance now is, of course, crazy here in Florida. My way of correcting there would be, if you got a 20-year-old house, just make the limit on what it should be your roof blows off yeah in other words maybe the most they should pay is 10,000 not 40,000 exactly and that's how the rate should be figured yeah but now they're not even a lot of people are now have to go without insurance they can't afford the premium or their insurance company left yeah and Marty you mentioned you know the insurance companies you know getting out rich I can't help but think about

Warren Buffett, you know, you can go back in time and, you know, you can definitely come up with a positive that he definitely was very smart with insurance, all kinds of insurance. Marty, it was great talking to you. We have other callers. Yeah, okay. Have a good weekend. And as a veteran, I enjoy Veterans Day. Thanks for your service, Marty. Exactly.

Happy Veterans Day, Marty. Okay. Thank you for what you've done for us. Okay. have a great weekend we're going to go to bennett in west palm beach thank you bennett for your patience what can we do for you this morning can you hear me bennett yeah i can i'm sorry oh that's okay welcome thank you i'm going to reflect this uh question to rick i have a major problem with a vehicle that we purchased back in january and uh apparently we're not getting

the gas mileage that they say we should be getting on the sticker. I don't think we're getting 15 miles to the gallon. I went to Google, and I saw that we should be getting over 500 miles on a full tank, full tank of gas, but I don't think I'm getting 300 miles on a full tank. First question. What's the vehicle? It's a Subaru Ascent. It's a 23.

four-cylinder. Okay, so brand, brand new car, pretty much brand new. Right. All right. And they can't fluctuate so much. Here's what you need to do. Okay. This is the first step.

You've got to get a baseline idea, real factual, real world numbers of what your fuel economy is in your car. And this is how you're going to do it. Just a simple notebook. when you go to the gas station next time try to run it down to where it's below a quarter tank write down what your miles are and how many gallons it takes to fill the car up then the next time you go to the gas station again

you want to get it below a quarter tank right down the miles and how many gallons it takes to fill it up do this for at least three or four tankfuls and then subtract out so that you know how many miles, because you're writing this on paper, so this is the simplest basic method. You subtract out how many miles it took for each tank full, how many miles you drove, and divide out how many miles per gallon you got for fuel economy over that average of three or four tankfuls. And if you're getting 14 or 15 miles a gallon,

and that's what the car is rated for, then that would be good. Now, a couple of things you can do that will help improve this. Make sure your tire pressure settings are up where the manufacturer says they ought to be, and you can even set them a few pounds higher, and it will get you a little better fuel economy. Make sure that your backseat and your trunk, that you don't have a whole lot of junk just stored in there that you don't need. you know the spare tire the jack that's fine but a lot of people will carry a bunch of extra stuff in their car that they don't really need dragging around with them and that will hurt your fuel economy and the other one is just try to watch how you drive and avoid those you know

hard gas starts on try to coast a lot you know when you see the traffic light way up ahead is turning it going to turn red let off the gas and just let the gas and just let the car coast for a while you know don't don't step on the break immediately okay I hear you I've read that and let me just let me just say that we don't carry anything extra in the vehicle we don't jack rabbit the car good right drives it to work we do everything that we're supposed to to do or not to do excellent and I've done I filled up the tank. What I did is I fell up the tank, I reset

the numbers. You know, the A&B part. Right, your trip meter. Yep, that's fine. Right. I reset that, and I don't think I'm getting 230 miles on a full time. I've done that twice, okay, and I don't think I'm getting that.

I don't try to call that much, but I know I've done it twice, reset it, and I'm getting 230, maybe 240, or 40, on a 19-and-a-half-gallon time. And I wonder if Subaru has a problem with this or other cars have a problem with this

because we do everything right. We're older people. We don't, we, it's mostly city. It's mostly city driving. And I'm not understanding. It's a brand new car. I mean, have not even 8,000 miles on the car. Do you drive into a lot of headwinds?

Well, what I would do is I would use that paper formula first, and I would get like three or four tankfuls, you know, kind of build your cases what you're wanting to do, and find out how many miles per gallon your car is getting for three or four tankfuls. And if it's very low, now when you go in to talk to Subaru, go in and say, hey, you know, I'm seeing this problem. my fuel economy is very low. I just don't talk to Subaru. Put it in writing to Subaru. Yeah, and this way, but you can show them proof. You can, you save your receipts even, and you can show them proof of what your fuel economy is and say, this is not what it should be.

Please help me. There's either something with the car or something going on here, but my fuel economy is not where it should be. It's easy miss. If I have a 19-5-gallon tank, And just let's say 20-gallon tank, but the car comes with 19.6. And if I'm getting 20 miles to the gallon, that's 380 miles on a tank.

I'm not getting but 230, 240 at the most. Subaru wants me to bring the car in, leave it there for a couple of days, okay? So they can run it for a couple of days. Of course, I have to bring it in with a full tank. They'll let me know. I went to my mechanic. He said that I should call somebody up north to see what their reaction is, okay? Or I'm just beside like that.

When you say Subaru, you're talking about the Subaru dealer. How close is the next Subaru dealer? Well, I go to the one with the part of the family. Yeah, Schumacher, yeah. I take it to a different Subaru dealer. I mean, but Rick's point being that when you have written documentation, then they know that your numbers are not. Frankly, a lot of people complain about gas mileage because they don't drive the car right. And we have cases where they'll come in with a Prius.

So they buy a Prius. They think they're going to get 100 miles a gallon or something, and they're not giving them mileage. And we will demonstrate to them if they can. But that's what I do. try another super dealer but meanwhile get your gas mileage measured we're running out of time so we have to get to our mr job report try that and please call back next week yeah Bennett we'd love to hear from you thank you for calling okay um Earl's got some exciting news for you yeah we just got word from owner of the station that they've expanded our coverage now we're going all the way Erlen Cars and Trualdies is going all the way to Key West.

That's right. New frequency. Get your margaritas out. Yeah. We're going to do the show from Key West. We could. We're going to have a whole bunch of new lists. The additional frequency is 104.3 HD3.

I don't know what HD3. High deaf, right? Yeah, that's the digital radio. Yep. Yeah. 104.3, high definition three. So that's really cool. all the way down. I mean, Homestead, Key West, wow, we'll have some new listeners.

You folks that live south that are already listening, like in Miami, in Fort Lauderdale, if you have any friends even further south, pass the word. We'd appreciate spreading the word about true oldies expanding all the way to Key West. Potentially, we have about 3.5 million listeners now. We also have a whole bunch of more car dealerships that are going to pick. us up. Actually the car dealership's in Key West I think there's only a couple. Right now

where's it going now? What's the farther south we go right now? Well, we touch Miami. We touch Miami. Yeah. Okay, but now we're going to have a strong signal all the way throughout Miami and there's so many car dealerships there. We're in the heart of Sodom and Gomorrah.

Right, exactly. That's a pretty exciting area. Right, they're going to hear us now. We might get some more calls from down there. to Gomorrah, by the way. I never knew that. Sodom, I think, was a little bit worse than Gomorrah, because they got all the stuff named after them. You know, there's no... Sodom, Gabor? You can't... You can't...

You know, Codomorah, Miami, Fort Lauderdale? Yes, exactly. I got you right. Okay. Okay. I think that we're probably ready for the mystery shopping report, and you can, our audience, that we love so much, you guys can be part of the voting, and you can do so at 772-497-7-7-7-7. 6530, 772, 497, 6530. We went to Fort Pierce, and you need to buckle up

and hang on and listen to this mystery shopping report. And that is from Garber, Buick, GMC of Fort Pierce. Yeah, the name Garber is somewhat familiar. We're not, I don't think we shopped the Garber dealership. They've been around a long time. I googled them. Garber, Buick, GMC, and Fort Pierce, Florida. Speaking of the first person, is if I were Agent Lightning,

or crack undercover agent, I arrived during lunchtime and before I could walk up to a vehicle that caught my eye while parking, while parking, salesman named LECOS. I knew you'd like that. I like names. Names are interesting to me, and it just seems to me in the past few years,

the names have gotten more interesting. LAC-K-O-S. I merged from the side door, introduce himself with a handshake. What brings you with today, Lackos asked. I'm looking for a seven-passenger SUV. Is this one? I replied, placing my hand on a new 2004 Buick Enclave Avenue FWD, full-wheel drive.

Excuse me. I have information about Lackos. I just Google to what kind of name is Lackos. It's Hungarian. It's from a pet forum of Laslo. So it's Slovak, Russia. check. So he's an Eastern European name. Albuhran. Lachos.

Fascinating. And Lackos says, yeah, as a matter of fact, this is the top of the line addition referring to the enclave Alonair. You have great taste, he said. I looked a vehicle over, walking around slowly with Lachos

close behind. I saw, this is not going to shock our regular listeners, I saw no Monon label on the car in or under the vehicle. vehicle under the vehicle. Nowhere to be found. In other words, there was no Maroni label.

I grumbled about the lack of window stickers on the vehicle. Not sure if you heard me. Lackos shared that Garber spans the entire East Coast, which is remarkable because we haven't heard of them, and is the oldest Buick GMC dealer around over 100 years old. Now, does that mean that Lacos himself is over 100 years old? was over 100 years old he wasn't clear it was i mean i could be the oldest toy dealer uh big 83 in december i don't know i don't think you'd be the oldest i might

be you'd be maybe in the top 5% i grumb about the lack of window stickers on the vehicle i'm just skip backwards that's because i'm 83 years old i responded with a surprise hmm during our test drive around fort piers we didn't go far because there wasn't much gas in Laco said something along the line of, oops, is that the way, in Hungarian, oops? Whoops. And did a U-turn. Before I being, we were heading back to the dealership

to go over my numbers. As we walked inside, I told him I wanted to see the factory window sticker. He said he'd print one. I can get them off the website. It's true. We print our own window stickers. We don't use the factory stickers. We don't put them on the car.

We don't put them in the car. We just print our own. Just in time, window stickers. Inside, he asked for my name, license, and contact information. I won't be buying until to borrow. Is we're, oops, I get that right now. Yep. I won't be buying on tomorrow as we're closing on our house today,

and I can't do anything until our mortgage closes, I informed him. I can't give you numbers if you don't do a credit application, he replied. Now, that's a doze, isn't it? Lockoose. In case you think he misunderstand. should be. Laslo. The salesman, Lachos, said to me, Agent Lightning,

I can't give you the price if you don't do a credit application. Now, that's bizarre, illegal, unethical, immoral, and shocking. It's legal in Prague. I agree. You can do that all day long. Okay, let's just run it.

as if I'm paying cash, I suggested to which he agreed. He added that he's a very on low-pressure salesman. I'm under my breath that he couldn't hear. And I guess Stu didn't write that up, so it was probably... It started with B, added with T. He printed out of the window sticker, and he printed the window sticker and handed it to me. The MSRP was 57,500. What are you thinking as far as price, Aleko's asked.

Here we go. But the games begin. Well, I really want to know what I'd be looking at out the door with a new plate tax, etc. I said, we don't really do that here until you go to finance. For a hundred years, it's never been done another way. Every time I read these, this is really, really rough. But, I mean, can you imagine any other product? I mean, can you mention going to the Walgreens

and you want to buy some Band-Aids? And then you've got to go in the back to talk about the price for a while? Right. Imagine buying any product. Are you going to finance it? I'm not going to tell you the price. I'll let you tell me you're going to finance it.

Well, I can't really do that until I see a price, and I'm not able to do that until my home loan closes tomorrow. I responded. Lachos excused himself to speak with someone in a glass office. Oh, those in glass offices shouldn't throw stones. No. I don't know why I said that. Upon returning, you sure have been, I'm working on this for you.

Just need to wait for Mr. Lenosi. It's an interesting, Mr. Lenosi. So he's already setting up a kind of like a tier level of importance. Mr. Lenosi, that means he's the boss. Mr. Lonosi sets the price. To finish up with his customer. Or maybe Mr. Lulose, he requires Lackos to call him. Mr. Lillemus.

I don't know. Then he will get the final price. After about eight minutes, Lackos returned to ask, can you write a check today and we can cash it tomorrow? And you can take the car now. You can't make this stuff up, folks. I mean, I'm not, you know. It's so inelagant.

This is a real shopping report from a real dealer. Agent Lightning is a real mystery shopper. And we don't make it this stuff. They did check today, and we can cash it tomorrow. I mean, first of all, it's stupid to say, and I wouldn't trust him. He would cash it today. He's lying.

He'd cash it today. I still haven't seen the price yet, but that's certainly a possibility. Now she's, you know, Agent Lightning had to be boiling instead of saying, I mean, because it would have ended quickly for a lot of people. They would say, are you out of your mind?

and they're able to run. Yeah, but she's got a report to write. Yeah, got to write the report. So she just, I still haven't seen the price yet, but that's certainly a possibility that I'll write the check and you promise you'll get a chance. Oh. I pointed out trying to sound a little exasperated.

He then inquired, are you a first responder? I was a clear blue sky. Are you a first responder or in the military, I mean, a Veterans Day? What about a Costco member? Now, you know why they're asking those? questions because of the discounts. Typically

they ask those questions where they've been advertising but this, I mean if there is a positive this was not an advertised price. She came in and was quartered the price and the fact that he asked those questions is a little bit of an indication

that there might have been a discount that he would have found that she could have been qualified for. Well I am a Costco member I confirmed with a sigh. He engaged in small talk while waiting for his manager after shouting out to an office to confirm my zip code he excused himself to a restroom break upon his return with the paperwork he asked are you ready to write a check that's aggression I said show me what you have

there and he began to review the worksheet top line selling price was 59,495 dollars. That's $29.95 over MSRP, $2,995 over the Barone label that we had to beg to get. Then he printed it out. I wonder what happened to the original one. Then they took off $3,264 as a Costco discount. Now that's not the way Costco tells you to do it. That's ad lib. He just did that. But they jacked it up to about that discount. That's right. Right before that.

Of course. Silly me. See, I was trying to give the guy credit. The reason he wanted to know about the qualified discounts so he could add the qualified discount to the price. I was just trying to be nice. No. The worst I thought there were. I'm tating the vote.

I'm sorry. I shouldn't do that. The new selling price was $50,6. thousand two thirty one now this is either an error or an intentional slight of hand the new selling price it should be lower fifty five thousand eight hundred seven dollars this move picked up an additional three hundred sixty dollars the dealership I think it was a slow I think it was a mistake right they wouldn't fool around for three or sixty bucks where is that error is if you

subtract fifty if you take three thousand two hundred sixty four subtract it from 59-495. It's 56-231. Oh, I did the math wrong? I just did. Okay, no, I'm saying I did the math wrong. All right, sorry, guys. I was just checking that and it's, wait a minute, what? Yeah, I should have checked myself. Sorry, I just, yeah, okay. So that was a mistake. It was the same price, but who cares? It was $30.60.

Next came $997 in added equipment, identified by the asterisk, as Garber. value pack and lifetime warranty garber value pack and lifetime warranty and by chicken scratch to be winter tent with Zurich and that's a little confused on the on the bars order it says there's an asterisk and it's printed and it says it's Garber value pack but he wrote next to the line and wrote window tent and Zurich so Zurich is everywhere every every week that's to do in paint seal them That's the fabric protection. They add a $299 online filing fee,

and then they add an $895 dealer services fee. The subtotal before sales tax and tag, the real price was $58,429. This is $2,679 over MSRP. Now, when you're trying to get $2,679 over MSRP, when prices are coming down and you're selling buick's uh that's pretty bold yeah but you've got to see this buick and here it is again ready to write a check it's it's a common refrain it's like what they call that a um uh like us i haven't even spoken to my husband yet i replied he

suggested let's walk out to your car and talk to her man i'll tell you what when i explained my husband was on a work call, like us became more insistent, which really ordered me. I tried to communicate this ire by staring and frowning, but he just kept going. I held up my hand and thanked him for his time and began to leave. He followed me, attempted to speak with my husband, but I quickly texted my husband. Stay on the phone, honey. He's following me out to the car. Oh, Lord. Get the pepper spray ready.

Don't touch the gun, just the pepper spray. Set the stun. When you're in my car with my husband inside faithfully, pouring his part. I shook Lacko's hand and he said goodbye, apologizing that my husband was still on his call. Wow. Look at this beautiful, though.

This is quite humorous. Look at the picture of this. enclave that's I I'm I know they say that's not your grandfather's Buick but that is not your grandfather's vehicle yeah look at that looks like a highlander yeah very cool quite humorous so there you have it uh quite humorous I uh I I should ask for the votes so I'm almost afraid remember where this is live radio so you can't be using obscenity we can say F come on as a grade that's You know, I believe that if this wasn't Agent Lightning, who is unbelievable, her tallings just go way above and beyond.

I believe that if this was someone else had to walk into this dealership, they would have been taken advantage of because intimidation is all over this mystery shopping report. Carver Buick, GMC, Fort Pierce, Florida. Yeah. All right. Jonathan and Palm Coast says this dealership in the salesman. illegal activities get an F from me. Nothing more to say. I got one from Bob. Normally, I don't give grades before running your credit,

but I'll make an exception. It's an F. I love that. Who was that from? That's from Bob. Bob, yeah. It's very funny. I love that.

Let's see. Happy Veterans Day from a 21-year combat U.S. Air Force pilot. Hey, all right. Thank you. for your service. But Frank says, what an outrageous mystery shopping report? You can't make these reports up.

Real life is more amazing than ever in the negative world of car shopping. Great F. Thanks, Frank. Other coming in, Anne Marie's chiming in illegal behavior, obnoxious behavior, and stupid games. Rates an easy F. And we just have an F that just came in from the world. It just floated down with no name, just an F.

Yeah, I'm going to fail them. They've got an F for me. It's been a while since I've done that. yeah it feels good well see i'm glad we had this report because that f is pretty much obviously enough i mean they should they should send the bulldozers down and raise garber but it's been a hundred years it's a historic site yeah yeah all i got to see is i love my youtubeers tom steckle f they've got 10 years on napleton and it shows

Illegal Monroney, credit app, take the eye out of Buick and you have buck. Too many bucks in fees for me. Too many bucks. Kirk in West by God, Virginia. Incredible. Lackos, I will pay you Tuesday for a hamburger today. I just need the dang price. Too much absolutely wrong with this attempt to deal.

Solid F-minus. Negan 1 Shady, Shady, Big F reminds me of when I was a kid at the corner gas station in Chicago always trying to sell you something you don't need. Joseph

Kelleher, F, worst car salesman ever. I get caught up here, okay, back here. T-Cash says My greed is GS for Sodom and Gamora. Rocky Blocketeel, I'm sorry, I can't give you an A without a credit application.

You'll have to settle for an A. Johnny Z. Fradley, I was hoping to give an A today, but, oops, too many garbage fees and gains. Wow. F. Garbage. Brian said Latco. No Monroney label listed. That's not good.

F. Donovan. Preg. Prague is in the Czech Republic and they get an F for all that garbage Best one in a long time Okay I'm saying an F for Garber

Buchman. All right Okay wow And how about you? I think we have to have a new score because F is not sufficient We need a new list Garber makes Napleton look like a class dealership

It's fine because they're away from the They're not inside They're up the Treasure Coast, a wave. Well, how about G? Garberidge. All right, gee. Okay, guys. My, we're going to run out.

We're going to run out of time. The Garber. Yeah. You got a garber. A, B, C, D, F, or Garber. I got to say, somebody asked me for a check three or four times. Well, I don't want to incriminate myself, but I could handle that. And then for you to go out and attack my husband, wouldn't it have.

been hilarious if he would have jumped out of the car with a baseball bat and said, I got your check. Are you ready to write a check now? There you go. I mean, the credit app, the window sticker, the no gas of the whole kit and caboodle, I give them an F. See? Oh, okay. Stay away from Garber Buick, GMC of Fort Pierce. Ladies and gentlemen, I see by the clock that we have reached the end of the show and we all here at Earl on cars. Thank you for joining us. You're an important part of the show. Have a wonderful weekend. Happy Veterans Day to all of you out there and get out to the air show. Boy, I'll tell you, it's really something. We, Earl and I watched it last night from the living room. Have a great weekend.