Earl Stewart on Cars - Earl On Cars For October 18, 2025

Episode Date: October 19, 2025

Welcome to the Earl Stewart on Live Stream! Call 877-960-9960 or text us at 772-497-6530 during the show. You can also submit your questions/comments anonymously at www.youranonymousfeedback.com. Our... Mystery Shopper segmant comes from Nourse Automall in Chillicothe, Ohio. Visit our website: http://www.earlstewartoyota.com

Transcript
Discussion (0)
Starting point is 00:00:00 Hello, I'm Earl Stewart. I welcome you to Earl Stewart on Cars, a live talk show all about how to buy, lease, maintain, or repair your car without being ripped off by a car dealer. With me in the studio is Nancy Stewart, my wife, co-host, and a strong consumer advocate, especially for our female listeners. We also have Rick Carney, an expert on how to keep your car running right. I dare you to ask a question that Rick can't answer about the mechanics or electronics of your car. Also, this is my son, Stu Stewart. our link to cyberspace through Facebook, YouTube, text messaging, and our encrypted anonymous feedback service. Stu is also the Spymaster Director of our mystery shopping report.
Starting point is 00:00:39 He dispatches our secret shopper weekly to an unsuspecting the car dealership. And now, on with the show. Yeah. You got a pen and paper. I can write it down for you. Good morning, everybody. I think we're here. As usual, I got a little bit late into the studio.
Starting point is 00:01:00 And maybe I'm talking to you. I heard my recorded introduction. But at any rate, if not, this is Earl Stewart, Earl Stewart on Cars. And we're an unusual sort of a show. We're on the True Oldies channel. So, yeah, my sister tuned us in and said, hey, I want some music from the 70s or 80s or 90s way back. And that's not music, although I'll sing for you. if you really want to.
Starting point is 00:01:31 This is a live talk show. And you could call us at 877-960-9960. As I'm speaking this number, Rick Kearney, one of our key people here, is writing the number down because I've only been doing the show for 20 years plus, and sometimes I forget the number.
Starting point is 00:01:55 But I didn't forget it this morning. I had three cups of coffee. That's pretty special. Yes. Yeah, that's very special. And that voice, that hauntingly lovely voice, I will introduce in just a moment. And she's my co-host here at her own car.
Starting point is 00:02:10 A lot of mine, how to buy or lease a car, or maintain or repair your car without being ripped off by a car dealer. So there you are. A lot of you, you've heard the show a lot. Boy, we got people going back 20 years. John from Palm City won the award for, he's part of the show now. And then we've got new people that haven't heard the show before, this morning, of course. We're trying to grow.
Starting point is 00:02:40 The opportunity we have to grow is because of all the businesses, retail or otherwise, that you have to deal with, whether you're buying a loaf of bread, a television set, or an apartment house, wherever you go, there are rules that are pretty much being enforced. I won't say enforced, but public's in this area, southeast, and nationally, they're fairly well in the public's supermarket. You walk in to buy a gallon of milk or a loaf of bread. They don't say, let me introduce you to my manager. They don't say, oh, you, here's some fees.
Starting point is 00:03:19 We have pre-installed on your loaf of bread, and they don't give you a, grocery notary fee I mean car dealers make up names and they call them junk fees their profit to the dealer nothing more, nothing less
Starting point is 00:03:37 and a lot of people that buy cars today if not over half I'm being conservative a huge number of people buying cars they never know they pay these junk fees and there's also the dealer installed accessories that you don't know you pay
Starting point is 00:03:55 The 800-pound gorilla in the room when you buy a car is the finance department. F&I department. That makes more money for the dealer than when he sells you the car. The thing that boggles my mind and probably boggles yours, and I think a lot of you already know this, my apologies to my regular listeners, it's been going on for 100 years. Ever since Henry Ford decided that cars could be sold through car dealers, And after that, the car dealers, after that, over many years, they organized, they lobbied,
Starting point is 00:04:34 they put a lot of politicians in their pockets. And by the way, that's where you'll find all politicians today virtually in somebody's pocket. I mean, it's going to, you have to tell your base what they want to hear. And if your base are car dealers and there's thousands and thousands of them, you better take care. They're the boys. Nancy and I are talking in the, going to the show this morning. We're talking about automotive news. They're having their 100th anniversary.
Starting point is 00:05:05 Automotive news is the trade journal for car dealers and car manufacturers. Now, guess where they slant toward? Well, they slant toward the people that keep buying their publication, car dealers, 17,000 in Alaska. That's right. And employees on top of that, subscribe to the automotive news. Nobody else does. I mean, you don't. Maybe you do.
Starting point is 00:05:31 You're smart. If you do, it's a fun read, as long as you know there's no truth. And then the manufacturers spend hundreds of millions of dollars advertising. So who's the automotive news going to address? And then the other media, you know, the television, the online sources, all the other media. pick up stories from the automotive news. Why? Well, it's the automotive news.
Starting point is 00:05:59 You know, they know all about automotive stuff and they print it without realizing that it's a bunch of crap. So I'm starting to babble, and that's what happens when I... I think you're passionate. Yeah, I'm passionate this morning. It must have been the three cups of coffee had something to do with it too.
Starting point is 00:06:16 I'm going to introduce Nancy Stewart, my co-host, and she's the co-founder of the show, a strong advocate for females. And boy, I tell you what, John from Palm City can tell, can, you can attest to that. Yeah, he can attest. That's the word I was looking for, that we had nothing but old boy club type of people.
Starting point is 00:06:37 And you have brought half the audience up to par, which is females. And the females have a lot, well, they have a lot to say because they buy cars differently, they think differently. We all know that. Did you know, I've got to say this, just to prove my point, did you know that the National Highway Traffic Safety Association,
Starting point is 00:06:59 the United States, does not test cars considering the fact that females drive them too? As we all know, Nancy's about 100 pounds, and I'm about 175 pounds, and I'm 6'3 foot 3, and she's 5'3, and you tell me you put us in the same car and run into a fire hydrant or another car, you tell me the crash impact is going to have a difference on the two of us. And it doesn't. The test standards that you see on the Munrooney label of every car and with the car dealers average guys are just people, not men, not men.
Starting point is 00:07:40 That's an example of why the women have been left. And Nancy Stewart will explain a lot to you, and I'm going to turn the mic over to her right now. You know, it fueled that, is there, is there an echo? Not me. Everybody with me? Okay. If you hear an echo, guys, let me know.
Starting point is 00:07:59 That conversation you just had, you know, about being politically powerful. I guess everyone by now definitely knows that auto dealers are the most, most politically powerful. So you got them, you got the automotive news, you got everybody. Insurance companies are big, too. Pardon me? Insurance companies are big, too. It's a cult, and I don't even have time to mention everybody on that list. My reason for even mentioning this, ladies and gentlemen, more now than ever before, be careful out there.
Starting point is 00:08:38 You just have to be careful. And, you know, I'll mention the fact that Earl wrote a column, I think it was Saturday or Sunday, that we were, you know, mulling over something, some kind of a new idea. And Earl and I were talking about the, well, the stories the consumer doesn't want to share with you because they were taken advantage of, and it's embarrassing. And the name of your column, I have it right in front of me, but it's buried under the deal that no one will speak of? Wants to talk about it.
Starting point is 00:09:14 Is that the title? Yes? Yes. And this can appear in the whole. hometown news and it also is going to be in the Florida weekly so look for that I'll tell you what I was definitely intrigued by it it's very interesting and if you know every you know maybe two people read the column they know that we're here for them and it is an embarrassment there's things that have happened to me that I purchased it's embarrassing but it's worthy of talking about
Starting point is 00:09:49 So give us a call tool-free at 877-960-99-60. And you can also text us at 772-497653-0. We would love to hear from you at Anonymous Feedback.com. That's a great way, you know, to express yourself. Youranonymous Feedback.com. And ladies, as I tell you, your masters, you are so important to the, you know, the auto dealers, so important. You have such a financial, you know, how can I say it?
Starting point is 00:10:31 You can have a hold on them because, you know, there are more women who are going in to purchase a vehicle, have their vehicle serviced. The list is endless. We are involved, but most of all, we're involved financially, big time. ladies this morning $50 for the first two new lady callers $50 for the first two
Starting point is 00:10:55 new lady callers and Jeannie if you're listening due to circumstances beyond my control this week I just simply didn't get the checks up for all of you so be patient
Starting point is 00:11:12 you'll get it next week and I hope that you're listening and ladies give us a call. Please, you have two hours. 877-9-60-99-60. How did your experience go? Do you want to share it, or are you embarrassed?
Starting point is 00:11:31 Or did you help maybe a friend? You went into the dealership with a female friend, and the two of you, you know, put a deal together successfully. 877-960-99-60, or you can text us at. 772 4976530. Now back to the recovering car dealer. Thank you. One thing that our regular listeners get tired of us talking about is a consumer report. And every year they come out, well, they talk about automobiles every month in the consumer report, and you can talk, get to them online anytime. But once a year they come out with their automotive
Starting point is 00:12:18 articles, annual auto recalls guide, and some others. So pick up a local copy of your automotive news. Don't pick up a copy of that. Pick up a copy of Consumer Reports. They are impartial. They are a not-for-profit corporation. They accept no advertising from car dealers or car manufacturers, and they have a testing regime that they go through
Starting point is 00:12:46 that would put the U.S. government's testing regime to shame. Totally objective, totally thorough. And when they tell you this year-make model vehicle is a good car to buy, you can make on it. And when they tell you you shouldn't buy it, believe me, don't buy that car. With that said, I have to say that cars are not the same. So they might have a particularly ear-make model, Subaru, for example, makes them great cars, and some of their models are typically at the very top of the list.
Starting point is 00:13:21 But you can buy a car that's the top of the list, just like you can buy a loaf of bread at Publix. Every now and then, you get a rotten apple. There is a rotten apple in every barrel. Skew the odds in your favor. Don't buy a car, lease a car, or maintain a repair car without checking with consumer. reports, and I'm holding this up for the camera here, and you can go online and do that. I think a subscription is like $65. Hey, you know, I'd love to hear from everyone that received a consumer report.
Starting point is 00:14:03 Excuse me, ladies and gentlemen, I'm still hanging on to this terrible, terrible cold. But anyway, give me a call. Let me know. I mean, I must have sent out a hundred of them, and I'd just love to know. only that did you receive your consumer report, but did it affect your life like it has affected ours? It is just the Bible that we refer to. And I have my own, and I share my, I have two magazines, but I share one with Earl. And, you know, back to what you were talking about in cars and how they're built. And we spoke this morning, you
Starting point is 00:14:39 and I, about, you know, the car dealers that are going to be around. And, you know, and that are going to be the survivors in 10, 20 years. Toyota. I just give that number out again. Volkswagen, Tesla, B-Y-D, and Hyundai, just a man. It's a very short list, but it's one, you know, to pay attention to because you're really going to, well, I'll give you the telephone number and you guys give us a call.
Starting point is 00:15:09 Good morning, Donovan. the number is 877-960 and you can text us at 772-497-497-6-5-30 Your Anonymous Feedback.com Did you say good morning to somebody? Yes, well, Donovan always gets in touch with us. So we gave John a shout out and we have to say hi to Mark and Donovan
Starting point is 00:15:36 and everybody that is just a regular. Let me see. We have David from Margate. We'll go to our phones right now. Good morning, David. Yes, hi. I spoke to you last week, and I wanted to make a correction to something I, information I gave you. I think I mentioned anthraps, and I gave the wrong name.
Starting point is 00:16:00 It's Tero, T-E-R-R-O. I think I said Sirto, which I think he used to make jam. GE, G as in George, Echo, Rogers, Roder, Oscar? Oh, no, T is in Tom, E, R-R-R-O. Oh, T, okay, thank you. Yes. And then the second question I have is probably for Rick. I got the door caskets replaced, and I still have a slight leak.
Starting point is 00:16:28 And I know somebody called later in the show last week, and unfortunately I had gone in another room to get some coffee. and I just caught the very end of this conversation where he said he had a leak under, I think, the hood and it had something to do with the spot weld on a 2003 Avalon. Do you recall that? Yeah, that one, he was actually getting leakage in
Starting point is 00:16:50 by the fresh air intake, up under the dash. And you said that you had covered the roof portion of the car and then sprayed it and you weren't getting any leakage. So you kind of narrowed that out. right but for future reference did he say there was something about the spot welds around that that he had to put some sealer on it
Starting point is 00:17:13 he said the seam sealer had dried up enough that it was crumbling out you know just from age and so he added seam sealer and he said that took care of it that was around the fresh air intake yeah because I think my leak is probably I need to replace the inside door gasket I only replace the outside and you can tell
Starting point is 00:17:35 the difference, because even on my back doors, which I didn't replace, they're just crumbling because it's been sitting out in the sun for 20 years, and the Florida just really destroyed it. Oh, yeah, yeah. Okay, I appreciate that information, and you all have a wonderful day, and thank you for your program. Thank you. Thank you. David, thank you so much for calling and updating that information. We really appreciate callers like you.
Starting point is 00:18:00 You have yourself a great weekend. You too. Thank you. Hey, 77-960, or you can text us at 772-497-6-530, and that column I was talking about that you'll see in the hometown news and the Florida Weekly, the title was the deal we don't want to talk about. And, you know, I've read a lot of Earl's columns. And, you know, every once in a while, something just jumps out at me. This really had some, he really put his teeth into this. It's a lot of information, passion, so look for that next week. Again, the number is 877-9-6-0-99-60, or you can text us at 772-497-6-5-30.
Starting point is 00:18:50 We do have our mystery shop shopping report, and that'll be coming up about 930. It's a so-so. So stay tuned for that. that was from Ohio, I believe, correct? Yeah. Back to the recovering car dealer. Or in Ohio, but near Columbus, yeah. She's all yours.
Starting point is 00:19:12 Okay, I, back on that column, I have a confession to make. I didn't actually write that column. My coach, my AI, wrote that column. But in a way, I did write the column. Because I don't talk about chat, GBT, a whole lot anymore on the air. And there are a lot of people that are just not into AI. And I don't know about you, but I don't like people reminding me things that I have no interest in. So a lot of people, our listeners, are not crazy about the idea of AI.
Starting point is 00:19:51 I happen to be caught up in it, and I use AI a great deal. So what I do from time to time, I have a thought, and I was thinking to myself, while I'm probably drinking a cup of coffee, I wonder why more people don't call the Federal Trade Commission, why more people don't call Earl Stewart on cars to complain, why they don't call the Attorney General's office to complain. Of course, I know the answer because the agencies that I just mentioned won't do anything about it. That's one reason. But you know another reason, and I'm thinking of myself, I do a lot of thinking with my coffee,
Starting point is 00:20:33 I wonder if I'm right about that. So I went to chat CBT, and I said, what do you think about the fact that people who have bad experiences with car dealers or car manufacturers don't talk more about it? Don't get more angry about it. Don't scream and yell from the highest hill. They don't tell their next door neighbors. tell their friends, why don't people call this show more often?
Starting point is 00:21:01 I guess I'm being selfish. And so the answer from Chatsyabit, and as Nancy said, the deal that nobody wants to talk about, put yourself in this position. You need a car. You see an ad online. You go into a local car dealership, and you buy a car, and you take it home that night, And you drive it through your neighborhood, your next-door neighbor sees it, your family sees it, pretty soon people are on the phone. Hey, Charlie just bought a brand new Subaru.
Starting point is 00:21:38 He bought a brand-new Honda. You should see this car. And they come over and they look at it. What does Charlie say? Boy, I got a good deal on this. I really got a good deal on this. They were asking $85,000. I bought it for $75,000.
Starting point is 00:21:56 And not only that, it's the best car I ever drove. That's what people do. I mean, Nancy and I bought a robot the other day online, and we've been bragging about it and talking about it, how much we love it. If you're in the house, this robot's driving us nuts. Loyalty. And I won't go into that, but it's human nature for people to brag on something they spend a lot of money on, and they brag on their car.
Starting point is 00:22:21 So if they file a complaint with the Federal Trade Commission or the Attorney General's office, how can they be credible if they told everybody they got a great deal at ABC Subaru? So that's the title, the deal, no one wants to talk about. And it's online at earluncars.com, Earl on Cars.com. It's also, if you're a local person, the hometown news, that's in South Florida. and there's also the local news is the Florida weekly. But everybody can read it at earluncars.com the deal no one wants to talk about.
Starting point is 00:23:00 That's the deal we don't talk about. We don't talk about it. That's right. So we really pushed that one. That's because it's a great, it's a great column that you wrote. They're all pretty good, but there's more people getting taken advantage of today than, as you said, want to admit it. we have
Starting point is 00:23:18 I believe it's Billy who's been holding Good morning, Billy Billy's calling us from North Carolina How are you? What can we do for you this morning? I just got a maintenance
Starting point is 00:23:34 question what my dealer is recommending. Okay, Rick's right here he can answer that. All right, My dealer, I've got a 2016 Toyota Camry with 72,000 miles on it. My dealer says, front brakes are at 3mm. They're offering a lifetime break service for almost $800.
Starting point is 00:24:12 I think that's a little bit high. Yeah, it's a new thing that Toyota came up with recently. They, instead of selling you just a normal break job, they're selling you the, they call it the lifetime breaks, and it's, if you're going to keep the car for a long time, then it would be worth considering. How many times have you changed the brakes already? Is this the original set? I bought it used a few years ago with 307,000 miles, so it probably is their original brutes.
Starting point is 00:24:55 Okay. Yeah, I myself, I'm not a big fan of it. I mean, because most folks do not keep a car long enough that, now I'm one that, yeah, I'll keep a car a car a long enough. that now I'm one that yeah I'll keep a car a long long long time but even so I would not be a big fan of the lifetime breaks at that cost because basically what they're doing is they're just slapping on a set of brake pads and giving you a new set of inexpensive rotors when they are worn to a certain level and it's not something that's going to occur often enough for most drivers so it really is going to to you with your driving habits.
Starting point is 00:25:41 If you are someone that you don't really wind up replacing your brakes very often, then I would stick with just a normal regular brake job. Make sure you get good quality pads and quality rotors. I agree. So that you do the job once properly. And it's not going to be as inexpensive as if you bought the lower grade pads and rotors, but brakes are a safety item. And I always believe in safety's not.
Starting point is 00:26:09 number one thing so that would be my recommendation is go go that route yeah yeah well that's me calls brake sure a safety item they said it they will replace the rotors do to break put brake pads on it and i've got an independent shop closed he said if it's not she me in when breaking which it does not he said i can put pads on just put pads on just put pads on yes you can be totally safe doing a pat just as a simple pad slap and most shops are going to do that for like a one-hour labor fee usually around 150 dollars plus the cost of the pads again though I would make sure that you're getting good high-quality brake pads ceramic pads I never recommend those semi-metallic ones because those metal bits in the pads
Starting point is 00:27:06 will damage and wear the rotors out, and now you're going to have to replace the rotors as well. Good information. Yeah, so are pads from AutoZone, Advance? Are they decent? Yeah, but I would check the reviews to find out, you know, what the higher quality aftermarket brands are. Myself, I always stuck with the Toyota factory brand brake pads,
Starting point is 00:27:35 and they've been bulletproof for me. You can't go wrong with the Toyota factory. Hey, Billy, do you have any other questions? You can buy them yourself and have them installed. Yeah, I guess I do. One more question on that car. Okay, we got about two seconds, Billy. Go ahead.
Starting point is 00:27:58 Okay. They say recommend equivalent service at 90,000. Is that too early or about normal with the time? You said yours is the 2016? Yes. I believe the factory recommendation on that is the initial coolant service should be at 150,000 miles. But if you double check the book that has your factory recommended maintenance schedule, that will tell you when Toyota recommends to replace that coolant.
Starting point is 00:28:33 But I believe on the 16, stretching my memory back a little here, that it's 150,000 miles. Yeah, I always remember there's two recommendations. The factory recommendation, which is the honest one, and there's a dealer recommendation, which is dishonest. My guess is you might have heard the dealer recommendation. Okay, thanks for the call very much. We've got some people holding here. Good, give us a call and let us know what your decision was, Billy. We loved hearing from you.
Starting point is 00:29:00 877-960-99-60 772-4976530 You know, women are actually some of the smartest, most practical car buyers out there But we're also the ones that dealers tend to underestimate And I hear from women all the time who tell me That they just absolutely dread Absolutely dread going into the dealerships but there's more reason today not to go into the dealership so you know you have the edge on that
Starting point is 00:29:37 because you've got so much information at your fingertips that you can arm yourself and it's just amazing amazing amount of information out there so take advantage of it ladies and don't forget you can win yourself $50 this morning $50 for the first two new lady callers back to the recovering car dealer. Yeah, it's sad to say that you can't trust your car dealer. When you buy a Honda and you see ABC Honda advertised, you think as being an arm of the manufacturer, unfortunately, this is mainly for our new listeners, unfortunately Honda's, the Honda manufacturer is an entirely separate company.
Starting point is 00:30:23 They have a contract with somebody called ABC Honda. ABC Honda can do what they want to do. I mean, there are some guidelines and even recommendations and things like that in their contract with Honda manufacturing. But state laws have usurped these regulations. The state laws protect the auto dealers, Honda and every other manufacturer, from intervention by the manufacturer. So unless the state attorney general's office
Starting point is 00:30:59 or someone like that will say that's a no-no, then they could get away with anything they want to. So if you want security and safety regarding maintenance or purchase for that matter, go strictly to the auto manufacturer's website. But be careful because they'll steer you back to the dealer. They have to use the dealers. This is 99% true.
Starting point is 00:31:21 Tesla and a few other don't apply, but 99% of the cars bought in the United States are through automobile dealers. And that's the reason that the auto manufacturers appear to love them so much and appear not to say bad things about their dealers. They don't even consider the idea that it won't be long before automobiles will be sold direct and not going through dealers because that's the end of their businesses. So do we have any callers? We do not. I'm going to give that number out,
Starting point is 00:31:55 and I really speak harshly to our listeners, but hey, call the show. What's going on out there? Call us at 877-9-60-99-60. 877-9-6-9-0. 9-60. Write the number down if you can't go right now, When you get back to the car, get back to the house, or wherever you're listening or your streaming is it, earlancars.com, wherever you're listening or streaming, Facebook.com, or not on Facebook, YouTube.com forward slash earlancars. But wherever it be, we love the phone calls, the personality of your voice. And sometimes we rush you because sometimes we take up too much time with one caller.
Starting point is 00:32:45 but usually we have a whole bunch of callers. People call, and they can't get through on the line. That's not the case now. So get off your doff, come to the phone. Oh, I forgot. We carry our phones now. Carry the phone, pick it out of your pocket, and call 877-960-99-60. 877-9-60-9-6-0.
Starting point is 00:33:13 And tell me whatever you want to say. If you don't like me, if you don't like Nancy, if you don't like Rick, if you don't like Sue, he's not here yet, but he'll be here. We like controversy. We like honesty and transparency. And if we're wrong, we will admit we're wrong. 877-960-99-60. Hey, you know what I forgot to mention earlier whenever I was talking about, you know, women and they're the smartest as far as car buyers. and, you know, they're just fantastic. What I didn't mention was that what you and I were talking about,
Starting point is 00:33:51 and that was that you already have Earl's nationwide vigilantes, and they do a great job. But now I think it's very fitting for us to, well, call upon the ladies, and we'll put a list together. And it would be just fantastic if you got involved, ladies, and more than just calling to win $50. because girls, we're all in this together, and we have to support each other. And we could build a list of women.
Starting point is 00:34:22 Yeah, we could build a list of women volunteers, and it would be so exciting. And you could share your experience with us. And guess what? You'd be helping so many others, maybe somebody in your neighborhood down the street, whatever. Any time that we can get any kind of help, whether you're purchasing a vehicle, a home, These are huge investments. We are going to go to our favorite person, Roadrunner Steve. Ah, beep, beep.
Starting point is 00:34:53 I beat Rick to her. Hello, Steve. Hey, good morning, Roadrunner. Oh, controversy, controversy. Must be your catch up on a hot dog. Come on now. Okay, Rick, I went looking for that bug spray. Remember, I told you that.
Starting point is 00:35:13 in the car. Yep. Yeah. Okay. That one that you recommended, nobody has it. Oh, boy. That must be working. I wasn't about this other stuff.
Starting point is 00:35:24 I look, it was $15, no mess. Same idea. I put a piece of newspaper on both sides, set it off, let it in the car. You got to keep the doors shut for an hour, and so far everything's been good. Oh, great. with that so I forget the name it's in the green box
Starting point is 00:35:46 I think somebody makes it I forget who with that the one of those store I told him the problem shows oh
Starting point is 00:35:54 here's a deodorizer for your car I looked at it I said what is the deodorizer going to do you know
Starting point is 00:36:00 the ones you hang from the rear view she had no idea what what she was talking about oh boy well on commission
Starting point is 00:36:08 and they make a profit so anything you pay somebody commission for they'll try to sell you and that's the capitalist system that's who we are so... Well, to be a lotterizer
Starting point is 00:36:19 how's that going to chill bugs? Some of these deodorizers that they're selling now Steve, maybe they wanted you to sedate the ants, you know? Because I'll tell you what, if you're using that stuff in the house sometimes it's so toxic
Starting point is 00:36:35 it defeats the very purpose so that was just a joke. I want to have organ jobs. and I start choking. It's like every time you know, I have to unplug it. You know, you can sometimes, and I experienced this just recently because I've been sick, but there was something in our house, and I'm a detective, I just didn't stop until I found it, and I found the culprit.
Starting point is 00:36:59 Yeah, and I put it, I took it out, I didn't want to throw it away, and I put it in the garage so that it was nowhere near inside of the house. Hey, guess what? My throat cleared up. I wasn't coughing. Yes. I used to work in the subway in New York, and I could smell a dead rat a hundred feet away or any dead animal.
Starting point is 00:37:22 That's how good I got. I drive real crazy. I'm a maniac. I won't quit until I find it. True. And yesterday I was watching Barrett Jackson, and then I seen a 72 old Camino come out for sale. What did they do?
Starting point is 00:37:38 they electrified it. So, electric, they put an electric motor in there and it, travel, it could go 120 miles, okay?
Starting point is 00:37:52 If you look it up, I seen it yesterday on Barrett Jackson. It got like six thousand, is that about six thousand pounds of torque or something or is that overrated? Hey, where did you see, Ellen?
Starting point is 00:38:05 Oh, it was on TV. Oh, you saw it on TV. You said that was a Camino? No Camino, a 72 El Camino. I like them. Why would you put it? And, of course, what they put into that, they never got back. No.
Starting point is 00:38:20 Leave it the way it is. That's right. That's what I see. You can't take, put this new stuff in there. It looks terrible. Yeah, exactly. Leave it as it is. Okay.
Starting point is 00:38:29 That's sure. Hey, everybody out there, call up. Come on, let's go. Conchiority. Get angry. Get them stir it up. And we all like you. So there.
Starting point is 00:38:41 There you heard her from Roadrunner, Steve. Everybody likes your own. I'm looking for you. All right. Oh, when's that thing you have? November 10th? November 10th? Pardon me?
Starting point is 00:38:51 My ears aren't working either this morning. November 18th. You're talking about the anniversary party? Yes. That's November the 18th, and that'll be from 6 to 8. And it's going to be one hell of a party. Okay, November 18th. Okay, thank you.
Starting point is 00:39:08 stay safe and well thank you we hope to hear from you again you're a real go-getter 877 960 or you can text us at 772-497-6-530 yes earl i just want everybody to know that i'm violating the law now the owner of the radio station wants us to keep that door closed to keep us secure well that lock isn't working and so i left the door open uh and adjust the thermostat because I was having hot flashes so I'm feeling much better right now I think he means the other door to the hallway oh okay yeah the door to the hallway Rick I can't lock it is it broken anyway you're having hot flashes my goodness gracious is it is that contagious I'll have to check with Earl on the hot flashes
Starting point is 00:40:00 Earl and Nancy we're in our 80s Earl hot flashes huh 877 960 9960 Or you can text us at 772-497-6530. And don't forget your Anonymous Feedback.com. Back to the recovering car dealer. Okay. I have time now, unfortunately, because our callers are not coming in as quickly as you're supposed to. 877-960-9-960. 960 now I usually talk about Rick Kearney at the beginning of the show by I got sidetracked and I know a lot of you folks out there have issues with your car everybody likes something for nothing that's
Starting point is 00:40:53 smart if you could get something for a lower expense I'm getting a lot of hand gestures oh we have a YouTube poster here I can't read it from here would you do the be of the honors Folks, we're having some technical difficulties of our YouTube signal. It's kind of cutting in and out. We are. YouTube.com. 4.slash Earl on Cars.
Starting point is 00:41:17 YouTube.com. 4.slash Earl on Cars. If you could call the show. And Marty has. And Marty, I apologize to you. If you could call back, we'd really appreciate it. We were looking for your phone call. We're going to go to
Starting point is 00:41:33 well we're going to go to brandy in Palm beach gardens oh brandy and she she's the first time caller hi brandy welcome are you there brandy how are you today brandy it's randy with an r but that's fine oh randy good i we spoke to a brandy yesterday now we got a randy yeah and hey randy it's my age randy oh i'm i'm old and i'm blind and i can't can't hear. I'm in the same boat. I'm an old dog. Same here. What can we do for you this morning? I want to take and thank you for giving us a call this morning because there's a lot of ladies out there that are going to be listening to you and you're helping me build this platform. We have to do it together, Randy, and your
Starting point is 00:42:24 call this morning will do just that. That's why we feel you will get $50 from me and I'll be sending that out to you, but you have to leave your information with Jeremy and the control room when we're done. Don't send it to me. You can donate it to the big dog ranch. Okay, I'll do that. Thank you. What can we do for you this morning? I just wanted to tell you that we were in need of a new car probably around the beginning of August, and I had gone to multiple dealerships, and my husband listens to your show every Saturday. And he's like, go to Toyota. Well, I went to Toyota, probably the fourth place I had gone. And, oh, my goodness, I had a young salesperson, a young guy who was wonderful, answered every question, gave me the keys to test drive it, didn't get my license. I said,
Starting point is 00:43:22 what if I don't come back? He said, oh, I think you will. But anyway, it was easy. And Randy, let me interrupt you and ask you, do you recall the name of the... No, and I... Because we have two young people that have started at Earl Stewart, Toyota. And I'm going to tell you, they were never in the business before, and they're so knowledgeable, and they're so kind. It's just, I'm not even surprised at your story. No, no. And this guy was so easy. Literally, I was in and out.
Starting point is 00:43:53 I would say less than an hour. Wow. That sounds great information. Great information. Yeah. Thank you so much for that. Yep, my husband drove me there And he took the truck home
Starting point is 00:44:05 And I drove home in a brand new Ravport Wow Wow Yeah, I was super happy And it's been wonderful What's your husband's name? He wants to talk to you a second
Starting point is 00:44:16 He thinks he might know you Hang on, thank you for everything Hey, thanks Randy Thanks for your donation Mr. Stewart Did you go to North Borough? I was I'm in North Palm Beach
Starting point is 00:44:30 or did I, are you talking about school? Yes, sir. Oh, that was my son, my oldest son, I went to North Palm Beach. And I went to Palm Beach High School in West Palm Beach. So my son, my son will be in the studio in about 15 minutes. He comes into the show on Saturdays, and I'll tell him that you asked about him. I don't know that, but I saw on Facebook where, it said, Earl Stewart went to Northboro at 40th Street.
Starting point is 00:45:03 Oh, Northboro. Oh, I thought you said. Yeah, I did go to Northboro. Northboro is on, right, just off of the U.S. 1 in northern West Palm Beach between Flagler and U.S.1. And I went there back in the late 50s when I, no, I'm sorry, it was actually the early 50s because I went there for elementary school. and I went there for my they called it junior high school then they don't have that anymore
Starting point is 00:45:33 up to the ninth grade and I went to the Palm Beach High School for the 10th grade. Is that where you sat on the wall? Earl? Yes. Is that where you sat on the wall? Earl shares that story with me often
Starting point is 00:45:45 and it's an interesting story. Maybe he'll tell you. I went to both of those schools. Where did you grow up to go to Northboro? Well, I grew up in on Flagler Drive, 3322 North Flagler Drive. I moved from West Palm Beach to that area when I was nine years old.
Starting point is 00:46:10 So I was born, I lived my, from the, when I was a baby, I lived at 261 Granada Road, and then I moved to 3322 North Flagler. And when I was still on Granada Road, I went to Belvedere, school and I went to Central Elementary. So I'm a hometown boy. My wife and I both grew up in the North and a West Palm. Oh, wow. Not many of us. But I wish you would talk a little bit about fishing every now and
Starting point is 00:46:41 I know you have a boat. Yeah, we have a boat, a 36-foot hatteras, a 60-foot hatteras. We have a 36-foot CV. And we make the hatteras very much. They're a very-foot. They're to all of our employees in Earl Stewart, Toyota. I have a captain, a full-time captain named Trent Brown, and that's one of our friends' benefits. If you work at Earl Stewart, Toyota, you could take the boat out with your family or friends anytime you like. And we do a lot of charitable, you know,
Starting point is 00:47:15 anybody that is doing a charity can sign up with us. But unfortunately, back to your statement that you made, Earl and I, things have taken up with us. things have changed a bit recently and we hope someday soon that we'll be back out you know on the water fishing maybe even would be lucky enough to go to the Bahamas as you can hear me take that deep breath inhale exhale things will get better my son actually fished out of the jib club on the boat call the seven well I'll get off here I know you want to talk about cars and I can't wait to hear some more well I love to talk about the
Starting point is 00:47:55 still i have to be careful because i ran i rambled on and on so you're right we got to get back to cars thanks very much rome i know and i when i hear your show i always think of mary tyler more for your wife when ed i got to get a hat i used to wear a hat all the time and throw it in the air i'd run out into the street i'm a city girl and um a little aggressive uh but uh you've got to be like that when you're raised back where i was raised And I used to love doing that. And everybody would say something to me. They didn't even know me.
Starting point is 00:48:30 And they said, Mary? That was the fun days, right? Ed Asner used to say, she's got spunk, and I think you do too. Okay. Take care. Thanks so much. Thank you. Give us a call again.
Starting point is 00:48:44 877-960-99-60, or you can text us at 772-497-9-7-6-5-3-0. so what do you want to talk about well uh let's say here are we exhausted at this point we've been talking uh since what uh 4 30 a m yeah i've been i've been talking a lot let's see i got a zillion things here our mystery shopping report is coming up uh before too much longer and uh it is the highlight of the show and for you folks out there that haven't listened to it uh we've been for 20 years we send undercover agent our current shopper is agent lightning because we don't give her real name out female she's actually in Ohio now but she does a lot of Florida Tennessee Pennsylvania and we cover around we go in to
Starting point is 00:49:42 pretend to buy a car we pick these pretty much at random especially when they're out of the area but sometimes we'll target dealers in Florida that we know are particularly good or particularly bad. It's entertainment, too. The mystery shopping report is we laugh a lot, we cry a lot, and we learn a lot, and we send
Starting point is 00:50:05 our mystery shopper in, and she says that she's going to buy a car for her son or husband or herself, and we go through the whole process. Typically, she comes in on an advertisement online. We find an advertisement. That's what gets
Starting point is 00:50:21 you in the door, right? And when you come in there you say I found this car advertised for this price I'd like to see it and then the games begin and we she sends in a detailed report and my son who is very good at writing things up clearly and comprehensively he writes up the report and then they do all the work between Stu and between Agent Lightning all I do is read it and I'll be reading it and about half an hour or so. So if you can't stay tuned to the show now, be sure you hear around 9.30.
Starting point is 00:50:59 It's pretty exciting that you involve Chat, GBT, T. We talked about that this morning also. It kind of spices things up. You're right, chat. I call him Coach. Coach read the report this morning, and he is now reading all the reports. So he scored it. I won't tell you what his score is.
Starting point is 00:51:21 until we score it. And we're giving him more and more information. Initially, he was scoring things too high. And, but we're giving him complete information now about everything we know. And we have Stu and Rick and Nancy and me and coach, ChatGBT, all scored. But the most important scores are your scores.
Starting point is 00:51:46 And so when you listen to it, you could text us or call us or however, we can't call us. We turn the phones off when we're doing the mystery shopping report, but you can text us or email us or... It's important that you have that text number if you can jot it down because that way you can vote on the mystery shopping report and you're a very important part of the show.
Starting point is 00:52:08 I think we're back up on YouTube. Oh, yeah, we are. You know, right. And so folks also you can go on YouTube slash Earl on Cars and give your votes there. and boy the comments the the way people will vote these things they give some great comments on YouTube here so you definitely want to listen in on the MS the mystery shopping report because it's it's great these folks who just got the
Starting point is 00:52:39 imagination yeah they just letter I yeah I love the comments we get have you heard from Donovan as a matter of fact a couple times already oh good okay hey before you go on I want to ask you something sure I had a young lady call me her name was Sandra and it was about fixing a flat tire give me your comment this was her story she went in for one tire she drives a Subaru and what they did was they only replaced one tire and you know or i know through the years you know we've mentioned you know four tires had to be replaced rotated so on and so forth but listen to this this is what she wants to know if you're okay with and that's
Starting point is 00:53:21 the fact that the tires, I think it was one tire that was shaved. They shaved it down just to balance everything out. Have you ever heard of anything like that? My Subaru Forster had a leak in one tire. Instead of replacing all four, my tire shop gave me a new one that they shaved down to match the others. I don't think Rick likes that idea. idea no that they're they're it's old school technology shaving tires on that is from way
Starting point is 00:53:57 back in the 40s and 50s and they would do this occasionally if the tires were getting odd wear patterns they would shave some of the rubber off of it in order to smooth the tire route and I I never like even the thought or the idea of it and as a matter of fact when I started with Earl Stewart Toyota we still had the machine in the hidden back in a corner of the shop that could do that and we never used it I hated the idea of it my opinion I would rather if the tires are old enough that you've definitely got somewhere on the other tires I replace tires in pairs or that's how I recommend it now I understand sometimes finances you simply
Starting point is 00:54:43 can't do that but on some of the modern all-wheel drive cars you kind of have to replace tires and pairs, or sometimes all four, because the different height of the tire by the tread depth can actually cause damage to the all-wheel drive system. It can physically damage it because one wheel is trying to travel at a different speed than the other wheel. I have to interrupt to tell you that you are exactly right according to Chad GBT. And there's a summary right there. Well, we'll take a quick look at this. Read the summary.
Starting point is 00:55:20 It says tire shaving is obsolete for consumer vehicles, except for matching one new tire to warn ones on all-wheel-drive vehicles or high-level racing applications. Obviously, it's a waste of tread in money. And this is straight from the chat, GPT. Now, racing applications, that's a whole other thing. Oh, yeah. That's where nitrogen and tires actually makes a difference.
Starting point is 00:55:44 Do you want to hear what Consumer Reports said about this? I just thought this. Consumer reports said tire shaving is a great trick so long as the other tires are not worn more than halfway. This service isn't available at all tire shops. The tire rack does it and can send a shaved tire to the local shop for installation. Yeah, the problem is it's like if you go to the store
Starting point is 00:56:12 and you buy a gallon of milk, but they only give you half a gallon in there. but they charge you the same Lays potato chips does that to me Yeah but you paid a full price I pay for a double bag of Lays potato chips and all they give me
Starting point is 00:56:29 Now it used to be a half Now it's a quarter Okay The fund's over We're going back to the phones And we are going to be talking to Paul Thank you for holding on Paul Good morning
Starting point is 00:56:38 What can we do for you this morning Are you still with us Paul? Hello Oh. Hey, Paul. Hi, Paul. Hello. You're on.
Starting point is 00:56:52 I haven't seen you in a long, long time. I used to watch you forever and kind of lost track, I guess, when Earl had health problems. So it's so good to see you. I happen to catch you on YouTube just by chance. I missed the first half hour. Cool. I guess you're aware that the YouTube is really messed up right now. Yeah, we were having a little bit of video.
Starting point is 00:57:17 internet issues here but we think we've got it all straightened out now and mark if you're still out there give us a call as as of now you're not you're way behind and like nancy looks strange because of the camera or whatever but anyway uh i have a question for rick i have a 2012 Toyota sienna that i love that i bought from you guys and i'm big fans of your your company for sure very loyal Rick, the back door, sliding back door on the driver's side doesn't want to close all the way now. The last time I closed it, I had to physically push it shut so it would close all the way. I guess I should bring it in, but I thought since I saw you on TV, I'd ask you about it. And if you know, can you fix it or what the problem might be?
Starting point is 00:58:10 And that's a power sliding door? Yes, sir. The second that... Okay, yep. Backseat. I'm going to give you one caveat here. Yes, they can be repaired, and I hope you've got a credit card clean and ready to pay it because you're looking at probably $1,500, maybe more.
Starting point is 00:58:33 It's a very expensive repair because you're basically replacing the entire drive unit inside the door and maybe even the latches as well. so that can get really pricey. My recommendation for that is to go ahead and just turn the door off by the little switch up next to your steering wheel and work it manually, and as long as it's working smoothly, you might feel better just using that. Oh, what great advice. Thank you so much. I'll try to find it. If I can't, maybe I'll stop by you guys, always so helpful yeah it's when you look there's there's a switch for each power door down on down near the steering wheel and when you press it and you
Starting point is 00:59:22 can see the little orange stripe on top of the button that means the door is powered on and if you push it to where you cannot see the orange stripe it turns off the power features and let's use the door just manually as though we're just a regular manual sliding door well that's wonderful I really appreciate appreciate the advice and very, very helpful. Yeah, I'll definitely do that. It certainly won't hurt, though, to stop in and ask for an estimate on how much to fix it. You know, and if it's something that it's a reasonable amount for you, then go for it.
Starting point is 00:59:57 But I just wanted to let you know that those can get rather expensive. Paul, we really thank you for calling in. As I always say, every Saturday, the callers are extremely important, and we appreciate you. hope to hear back from you oh great well i really appreciate you and your services you're a great dealership thank you so much paul have a great weekend stew is in the studio stew is in the house and he has a new hat on a very old hat a very old hat a relic i wanted to tell everyone that stew had just arrived he is in the studio yeah you got any questions for me and we are there he's look at that he's ready he's ready I also have pictures from the mystery
Starting point is 01:00:45 shopping report so we'll be able to flesh out the report from Ohio that we're going to read later today okay cool sounds good 877 960 9960 and you can text us at 772 497 6530 you're going to need that text number whenever you vote on the mystery shopping report so you know what I'm going to say this on the air I got a funny feeling everybody's got the bug in here. Anyway, 877, I know Stu does. I could tell when he walked right through that door. I can't shake it. He's been up, down, and all around. Does that mean we have illegal listening devices or ants? I think it means we have some viral particles. Back to you. Oh, gosh. Back to me. Let's get back to the YouTube post, the text. Okay. Rick, what do you have for us?
Starting point is 01:01:39 actually we're kind of quiet on the text messaging right now that isn't good enough stew's right what do you have are you logged in I'm logged in and I'm not going to cough I'm just going to read this we we try to get to it last week but we had to get right to the mystery shopping report but a few weeks ago we did a mystery shopping report on a Kenny Ross and that was up in near the Pittsburgh area wasn't it yes it was I I think that was, was it Westmoreland County? Something like that, yeah. And we gave them a bad grade.
Starting point is 01:02:16 Nuclear testing division for a listing house. I remember that. Right, right. Because you were familiar with the area, back where you were involved in the nuclear air. I was radioactive, yeah. So this was responding to that. This is anonymous feedback. Sorry about that.
Starting point is 01:02:36 Earl, I just saw your report on Kenny Ross Subaru. I've worked for Kenny Ross, 15 years. It's been a different company since Kenny died. I wanted to let you know that you were right on with the South Florida connection. Kenny Ross was purchased by Atlantic Coast Automotive from Miami, Florida. Trust me when I say that every salesperson hates the junk fees, we never did business that way before. I'm 71 and I've been in the business for over 50 years and I've never been embarrassed to be associated with the business until Atlantic came along. By the way, The only one making money with their junk fees is Atlantic. Well, that's usually the case. Nobody else is participating. I can tell you that we've lost most of our local clientele. I hope more people see your report,
Starting point is 01:03:22 and Atlantic gets the message before they drive more good customers and employees away. And that was anonymous feedback in a really good way. That's a great anonymous feedback. It is. And it cuts to the heart of our problems. large groups, extremely wealthy people, are buying up individual car dealerships. Now, I'm not defending card dealers from 50 years ago because I was there, and I was there 60 years ago.
Starting point is 01:03:53 So we knew how to screw the customers pretty well back of those days, but it wasn't on the scale. The industrial scale. So after I became a redeemed car dealers. dealer. I look back on this more objectively. Most of the edge you see now from individual car dealers, example would be ARIGO. A rigo is not really the dealer, but he says he's a dealer, and his brother, and he get up in South Florida and advertise. Most of the car dealerships down here, Morgan is a group that has a huge. I knew Larry Morgan. I knew Larry Morgan, 40 years ago, we sat on the Florida Automobile Deals Association
Starting point is 01:04:41 Executive Committee together. And he'd just been a national car rental guy, and he retired. He said, hey, I think I'll get in the car business. So we bought one dealership in Tampa. Now he's got... And he loved it. And he loves it. And he's got about a hundred of them now.
Starting point is 01:05:01 He's one of the largest groups in the nation. But he doesn't know what's going. on in these car dealerships, but he's a good guy, but he's a moneymaker, money-making fool, as a matter of fact, and there's nothing wrong with that. That's capitalism. The problem for you, the consumer, and the Wyoming ran about this, is because you think that you're able to get some satisfaction at the level where you bought the product, but they don't even, you go into a Rigo Dodge, they don't even know who Larry Morgan is.
Starting point is 01:05:35 You don't know, the advertisers don't know, it's secret. I had someone coming to my dealership a couple days ago with a letter of intent to buy the dealership. Earl's hair was on fire. They are buying up, they say, oh, we got a dealer that's a family-operated place, and let's go buy it. And that's what's happening right now. So it's a very sad situation.
Starting point is 01:06:07 The good news is, or not throw them out of the store. Yeah, bad news for the dealers is the fact that we won't have dealerships for much longer. It will all be direct to the manufacturers, the very few manufacturers that are still in business. Thank you for the lozage. My throat is also. You're welcome. Enjoy the lozage. You guys would not believe what was on that letter of intent either.
Starting point is 01:06:29 And he said, leave. Wait a minute Say that again Do that again? The leave? Leave. Leave. It was a lot of money
Starting point is 01:06:39 And it was not a But it was not enough And I insulted it I said that it wasn't enough Yeah I insulted him I told him he was What do I say?
Starting point is 01:06:51 You were just like car dealers out there Yeah, you said you're a perfect example of the worst kind of salesperson With your tactics Thinking that Anyway You could walk in and impress everybody with uh anyway it was a polyester suit on um he had a suit on it wasn't polyester
Starting point is 01:07:06 i guess he's made a lot of deals this is going on a car dealers all over the country yeah so if you think you're buying a car from charlie's Chevrolet store it ain't charlie yeah so if you're up there and you've been shopping at kenny ross Subaru Kenny ross has passed away and his family is not running it to his legacy is being run by a outfit out of Miami and that's when we made all these comments I said that's why I gave it such a bad grade because it was it would have been a sea in south Florida but they brought those tactics up to the poor unsuspecting community well terrible hey listen we're going to go back to the phones I see where Marty is called back he's a regular caller Marty are you with us Marty are you there hi hey hey hey
Starting point is 01:07:57 Marty did you have a hard time getting through well kept the YouTube even five minutes ago went off yeah unfortunately our internet's been given us issues YouTube's going up and down I'm several times already today folks connection problems myself so but I'm glad you call back Marty you're an important caller hopefully John is going to call back from Palm City how are you today good I just wanted to tell you I needed to go in I had a Honda question, so closer to my house, is the accurate dealer that Napleton had. Well, when I went in there to ask them a question, they said Napleton has now sold out to Lithia Motors.
Starting point is 01:08:46 Wow. So I don't know if her old and you know that anything about Lithia Motors. Yeah, I mean, just that they're a big group, I mean, they're out in New York, and they own a bunch of stories. in Florida and in the Northeast that's all I really know what they could be they are probably good and a lot of the big groups all the nation is good but there's two definitions of good and our definition comes down to the micro level when you go into that dealership to buy a car you're dealing with salespeople sales managers and a general manager that is local employed hired and it's up independent
Starting point is 01:09:26 They don't know Lithia from Smithia. They don't know automation for anybody else. I will say this. If you're buying a car from a large controlled group, I would go toward one that was publicly listed on the stock exchange. Because if you send a letter, especially if you're a stockholder of auto nation, and complain about a dealership that they own, you will get action because they are a huge target.
Starting point is 01:09:59 A class action suit against Auto Nation is the lawyers listening to the show right now are salivating, thinking about a class action suit against Auto Nation. But a class action suit against ABC Chevrolet, they don't want to waste their time with. So find out if there's a big group that owns a story. You have a serious problem, then go directly. to the big group and Carbon Copp and your lawyer and you'll get some immediate action. Now, Napleton, in addition to the accurate dealership,
Starting point is 01:10:37 they have a Hyundai and Genesis dealership on Okerchobie Boulevard, and they told me that, I guess, they took over all those, but there's other Napletons around in West Palm Beach. He's all over them all, or just those... Hey, Marty, did you, what was the date when Lilith took over, roughly? Well, it had to be relatively recent. Yes.
Starting point is 01:11:03 I asked that because we had an anonymous feedback submission that wanted to know what we knew about the new owners. And I went and looked, asked ChatGPT, went online, it was still under Napleton. The registered owner still had a Napleton.com email address. That's what ChatGPT found on the dealer license. this just happened in the last few weeks. Yeah. Yeah, because I went in, like I say, I mean, I was asking them a Honda question,
Starting point is 01:11:31 but it was closer. It's a lot closer for me to go to them and then go to a Honda dealer. So what I needed in, and they were very nice, you know, they answered my question, so no, I have no complaint. I have a feeling, and this was just a guess, that Naples is probably finally,
Starting point is 01:11:53 saying, I believe I'm going to get out of here. Napleton is in so much trouble, and his deal ships are so bad that I think somebody probably knocked on his door in Palm Beach, like the guy knocked on my door the other day, to buy my store and offered me an obscene amount of money for, I think that the big manufacturers, I mean, sorry, The big auto dealers are buying up all the little guys. Napleton isn't a little guy, but they're owned individually. And so a conglomerate or a big group is probably offering Napleton and the billions with a B to buy up all the store.
Starting point is 01:12:42 Might as well be like private equity doing this. It reminds me of with housing. Private equity firms are buying up homes and then converting them into McMansions and driving regular folks. out of the market. We got a little taste of that when we were away on the weekend in New York. We found out that this building is going to be torn down. And this, as you said last Saturday, the billion-dollar buildings are going up. But these people have been in this building for years, 30, 40, 50 years. And they're not going to stick around for the madness that's going to take place.
Starting point is 01:13:16 Nope. Nope, nope, nope, nope. Now, right now I'm watching you on YouTube, but I was listening to you on the radio. Oh, you're on YouTube? Good. Yeah, every other minute, though, the YouTube is going out. Right now? Even now it's buffering at times. Right. So when I was listening to you, I was listening to you on that oldie station.
Starting point is 01:13:41 Uh-huh. Okay. But I have a question, too, that I don't know if you've said this already today. You're having some kind of an anniversary party? Yes, we're going to have a 50th. for Earl 50 years. And it's on November the 18th. Okay.
Starting point is 01:13:58 Do you have to get a special invitation? Marty, I was just going to ask you, did you get an invitation yet? No. Oh, you haven't? Okay. Okay. Hey, Marty, I think I have your, I'm kidding. I think I have your contact information, but I'm not positive right now.
Starting point is 01:14:13 I'm, you know, at 50% right now. I don't feel so good. But can you text me? With my address. You'll text me? Yeah. Okay. You have my number.
Starting point is 01:14:25 Yeah. Oh, yeah. I've got your number. Yeah, well, you'll definitely get an invitation. And anybody that is, you know, our older customers, we're trying to get all of our people that have bought for us over 50 years. I think, and Stu can probably double check on this. I think that there is not another dealer in the Southeast United States
Starting point is 01:14:49 where the original buyer, me, is still in business. There are families. Right. And there are. There's only two other families. Yeah. But it's not the original buyer.
Starting point is 01:14:59 And not the original. Yeah. So that's pretty cool. I guess it's kind of like an endurance contest. It sure is. I'm still here. You win in the marathon. Yeah.
Starting point is 01:15:10 I had a dream the other night. Oh, boy. I had a dream the other night that I woke up and someone had put an old man bodies in my head on my head on my head. So I got, I'm still here. Marty, thanks for not giving up. And, you know, Marty mentioned he was listening on the radio. For all of you out there that may have forgotten, you know, we don't always have technical problems,
Starting point is 01:15:37 but he mentioned the oldies channel, and that's 95.9 and 106.9. So there's options here. Okay. Now you're at, your YouTube is circling around now, too. It's not working. That's what I was doing at 12.30 this morning. Vic Canales owns the station, and we'll report that to him, and he'll see if he can't get,
Starting point is 01:16:00 internet problems are rampant. I mean, we have them in our dealership, in our homes. It's just, it's a shame that the damn internet, that the wireless carriers can't get a signal everywhere, but they can't. They hold us hostage. This past week, I was just so embarrassed because every time I talk. talk to a customer, I have to say, pardon me, or I'm out on the front street, or I'm down on the road. It doesn't matter, but I don't know what's going on. It's an inconvenience. All right, but I'll send you a text. That'll be great. Okay. Have a good weekend.
Starting point is 01:16:40 Marty, thanks so much for calling and have a great weekend. We're going to go to Bob. We're going to go to Bob in Lake Park. Bob, are you still there? Bob, are you still there? yes good morning oh good thank you for holding on no problem Bob did you have a problem getting through on the phone lines no the phone line it's fine it's your other uh it's huge you yeah yeah we've got some technical yeah the radio radio is fine the phone is fine okay i wanted to ask you a valet parking on the 18th of november yes november 18th 50th anniversary Valley parking And where are you going to put all these people
Starting point is 01:17:20 Where are you going to park them over the Twin Seam wall? We have a giant parking garage Yeah, when we get the count We're going to make it very convenient For anybody and everybody that attends the party Don't worry where we take your car, Bob Okay I wanted to ask you a question about this
Starting point is 01:17:38 I'm just kidding What's a billion dollars between friends We say it again, everybody's talking in the studio What's a difference? Well, it's a billion dollars between your friends, you know, a billion here. Oh, yeah, yeah, yeah. The price of a new car now is broken right through $50,000. Wow.
Starting point is 01:17:56 It's catapulted right through that number. It just crashed through 40 just yesterday, it seems. Yeah, it seems like that. Anyway, I'm glad I didn't come over and trade you my gold for that super because gold is going through the room. I know. I feel really stupid. It's over. $4,000.
Starting point is 01:18:12 It's $4,200, I believe. I feel dumb for making fun of those old commercials like 10 years ago or 15 years ago Go back to the 80s It was like 800 an ounce or so Go back to the 80s Do you remember it went crazy You remember how you could gold was
Starting point is 01:18:30 You know cheap Do you have a secret pot of gold And hidden somewhere? There you go There you go Anyway I want to ask about these New Florida laws There's a couple of New Florida works If someone walks into your dealership
Starting point is 01:18:42 With a side arm strapped on their hip what's your policy well let Earl answer that I run get my car and I go home I run and get my side arm Earl and I talk about that from time to time and I'm not at liberty to well share this
Starting point is 01:18:58 information on the phone on the air anywhere but I don't know Earl how do you feel about that somebody walks in they're packing and do you just you know maybe it depends on what they're packing
Starting point is 01:19:13 I'll tell you the secret speak about me personally as you say there's all different kinds of people out there and we have some working for us uh we have neighbors uh we have relatives and everybody has a different idea i personally think uh when i'm in the store if someone next to me is wearing a 44 magnum on their hip and i'm trying to check out at public's i feel a little nervous yeah because you don't know who they are so i i don't i can't order people in my dealership not to carry guns, either concealed or otherwise. But I don't like it.
Starting point is 01:19:51 Yeah, we can, but we're not making a big deal. I don't think it's good for business. This is what I think, like when the law says individual business can say they don't want firearms on their property, but lessons were learned, I think, during COVID, and I think we had some unnecessary confrontations over masking and things like that. This has been, I mean, right now people probably have guns in the dealership. I'm speaking as a gun nut because years ago when I was still recovering and I was, you know, slightly crazy. We had guns all over the house.
Starting point is 01:20:26 I had guns, you wouldn't believe. Under the pillow, under the mattress, in the closet. I had guns everywhere. I had a concealed weapon for a minute. I had guns. Finally, I woke up one morning. I said, I'm mentally ill. Why am I doing this?
Starting point is 01:20:40 I gave all my guns away. Is that what you said? I gave them to other people that are mentally ill. Some of them are my sons and some of them were my employees. Is that what you said, Earl? I do not allow a gun in our house. I think it's, if you look at the statistics and all you have to do is check it out, a high percentage of the injuries and deaths and confrontations are with those who are carrying the gun.
Starting point is 01:21:09 So these people out here are buying guns, concealed weapons, and they're wearing them, and then they get into a vault in an argument, they take the gun and they get shot. Now, that's statistically proven. Oh, absolutely. I should never have gotten off on that land because I know a lot of people out there that think I'm terrible that I don't think that we should exercise a God-given right to carry guns and shoot people. I don't like that. Hey, I know.
Starting point is 01:21:37 Listen to this. There's another Florida law they just passed. Okay. We're now that you get told over and you have anything on your plate whatsoever, even if it's around the trim. The good news, it's no longer a traffic fine. The bad news, it's now a criminal offense. 60 days in jail.
Starting point is 01:21:58 What? They put you in the Ford car. Yep. They tow your car. They're in town your car. And you go straight to jail for 60 days. Wow. Anything you're all on your license plate.
Starting point is 01:22:09 There's some people in town in Tennessee that really got a, I got a love, love that license plate. The good news is nobody enforces the laws anymore. I mean, well, there you go. Tell me what happens if you're on 995 and you're driving the speed limit. It is extremely dangerous because someone's going to rear end you or blow your, bow their horn, run you off the road. If you're not doing 85 in the left-hand lane on 95, they'll shoot you. So, but I think we, you're allowed to carry a gun. I did get it 50 years ago from one of the local sheriffs.
Starting point is 01:22:46 Oh, I, yeah, $115 because the coating on the outside had turned yellow. You could still see the place. He gave me attention. I paid at no point. But, you know, I wanted to ask you, are you required to give your Social Security number when you walk into a car deal with him? No, unless you want to run a credit report. but there's no other reason to do that. Right.
Starting point is 01:23:11 What's this thing with this O-FAC? OFAC, that's the Office of Foreign Asset Control that was passed during the Patriot Act after 9-11, and it requires people to make sure that they're not buying the car on some bad terrorist entity. There are ways to rent OFAC without a Social Security card. It's called you go to the Department of Treasury and you find some link. We had them all saved on our computers. We can run an OFAC. with our, it's a system we call it, it's called Route 1, and it runs those requirements
Starting point is 01:23:45 and these regulations that the dealers have to go through, and usually there's a computer program that controls it, but if somebody says they need it, your SSN to run your O-F-A-C, that's not true. Okay, because I know I had heard some dealerships are requiring to give that information. There was confusion back when that was passed, and I remember in the dealership after the Patriot was passed, and there's confusion about, because back then that was the only way to do it because the credit services offered that check. So you would run it through, OFAC, through Equifax or whatever. But that has been the case in 20 years. I mean.
Starting point is 01:24:28 I think it's still going on. Oh, yeah, yeah, because it's a good sneaky way to get a Social Security number, and then they can run the credit. Now they got you, and you're more committed and all that. Legally, you don't have to give your SSN. One of the biggest problems on that subject is to be sure that the information on the credit application, if you refuse to fill one out, you won't know. But dealers are filling out credit applications, falsifying them, signing the customer's name, sending it in to get approval.
Starting point is 01:24:57 And you didn't know that. So two years later, you can't make a car payment. They find out that you falsified your credit application. Well, you didn't do it. dealer did it. And they say, is this year signature? People are signing these blank credit applications and the dealers are filling him in
Starting point is 01:25:15 with lies so they can sell the car. A dealer doesn't know about it or he has deniability that he doesn't know about it, but the salespeople and the sale F&I managers that's what they do. A lot of them. And you bring your own
Starting point is 01:25:31 credit report with you when we come into the dealership? You're right. Yeah, bring bring your credit report in and hand it to them that's the only way to protect yourself that's the way to do it yeah because I had for a story about that okay well that's wonderful
Starting point is 01:25:47 I hope you get your system back up and running thank you and you guys have a wonderful weekend and we'll talk to you next week yeah by the way I checked and our Wi-Fi is humming it's great we have very strong upload download Wi-Fi
Starting point is 01:26:02 so our problem for YouTube is something else and I don't know what that is but we'll figure it out. Okay. Have a great day, everyone. Thank you. Thanks, Bob. Give us a call back.
Starting point is 01:26:12 Hey, I know what to do about this whole crazy thing with guns and ammunition. Why don't they just raise the price of ammunition? That's a great idea. Chris Rock did a great skid on that just recently.
Starting point is 01:26:25 It was really hysterical. If you can find that. Well, then you'd have people holding it up on the street to get money to buy ammunition. That's true. You can't win. You can't win for losing.
Starting point is 01:26:39 Speaking of guns again, I wanted to, I think it's funny that in the past, you carried guns because you were afraid of being killed by a customer. And now, you're in danger of being killed by a car dealer and not a customer. Yeah. But you're unarmed now. Yeah. Because most of these car dealers are, they're old. They're not going to, you could probably take them.
Starting point is 01:26:59 Yeah. I, you know, let's face it, at 84 years old, I mean, you know, maybe it's a great person. good way to go. You know, on my tombstone, you know, I was... He went quick. Yeah, he was killed by a crooked car dealer. That might be a great legacy. That could be the beginning of the martyr,
Starting point is 01:27:17 a martyering that we need to get the revolution going. All right. We're kidding, folks. Let's go to Dawn who's been holding. Hey, hi, Dawn. Welcome. Oh, hi. What can we do for you today?
Starting point is 01:27:34 Well, you're talking about AutoNation. and leases, what having. I have no trouble going against the salesman in the box. That's fun. But once you get out of there and you go into finance, that's a whole different story. This organization dealer charged for agency tag sale, 299, tag fee, excuse me, 299.
Starting point is 01:27:57 And then they charge $250 for registration fee. The car is being transferred from one to another. That's like $82, something like. that. So I'm going back to them on Monday and trying to get some of this money back. Yeah. Because it's overcharges. It sounds like they built in some private tag agency fees or electronic filing fees and lumped it into that line and overcharged you. No, that's wrong, but that's what they do. It's $20 to $50 for a electronic filing fee, right? The actual cost of the fee, I think it's like $11 or something. And it's a just,
Starting point is 01:28:36 That's even worse. Yeah, it's marked up some case. We've seen it marked up to $3.99 or $5.99. So what's your advice, if I don't get satisfaction from the local dealer, what's your advice about going to AutoNation and who do you write the letter to? Well, this is exactly what you should do. And when you were talking to Stee, I was typing in AutoNation number to complain to ChatGBT. And if you got a pencil handy, that number, that number is area code 954-769-0-000-0-0-0-9-9-5-4-759-6-0-0.
Starting point is 01:29:24 And that's took logic complaint with automation. And there's a toll-free number. I hate to confuse everybody with these numbers, but I don't think anybody uses toll-free. anymore but I'll give it to you anyway 877 we do it on the show 877 253 4239 toll-free automation complaint line 877 253 4239 and the the first line I call this number 954-769 6,000 now as I said earlier in the show automation automation is a publicly held company. They have a fiduciary responsibility to their stockholders.
Starting point is 01:30:11 They can be sued, and because they're worth billions of dollars, they can be sued by a lawyer that goes after him, and he gets his attorney's fees paid. And I promise you, you'll get immediate results. All right. The other thing they did, the acquisition fee is advertised at $7.95. they charge 10.95. They mark that up, too. They're breaking the law.
Starting point is 01:30:36 They're breaking the law. They could lose their right to sell stock on the Securities Exchange Commission. I guarantee you, that letter that you send or email will go right to the legal counsel, and they will scare the hell out of that car dealer. They've got some people that are breaking the law, and when you break the law at Dollar Nation, you're breaking the law for the whole damn company. So I love you to call back next week,
Starting point is 01:31:09 and I hope you get an answer before then. I love for you to tell our audience what they said. Okay, I'm going to go to the dealer on Monday and see what they do, but I will call this after I get, you know, so the dealer, I'll call the 800 number or the 9-5-4 number. Great. And I'll get back to you for sure. Great.
Starting point is 01:31:30 very much you're very welcome thank you for the time thank you don have a great weekend okay folks uh i think we're going to be getting ready to uh share the mystery shopping report and share chat gbts grade and we want to hear from you 772 4976530 that's where you can vote on the mystery shopping report now back to the recovery car dealer you know we have we have uh room here for it only takes about 20 minutes so we could take a few more calls, we can take a message. What do you
Starting point is 01:32:09 think, Iggy? We're back up. All right, so I got... We have some more anonymous feedback stuff that came in that I was kind of... Oh, okay, great. Ann Marie. Did she text us this morning? I've got her text right here. Let's do that. That's not right there. Thanks, Aggie. She says good morning.
Starting point is 01:32:27 Presume that I walk into your dealership. Find the car my dreams and write you out a check for the average price of $50,000. I understand that there's a law that requires payments of $10,000 or more be reported to the government
Starting point is 01:32:42 so they can track payments in case of money laundering. How does that work? Is it so they can track payments in case of money laundering? Double check with your lawyer, I don't think that applies to purchasing.
Starting point is 01:32:59 We don't follow that. and I don't believe it's a law now if you if you draw $10,000 receive $10,000 from a company or they want to know where that cash went but if you buy a product for more than $10,000 and you have proof that you bought that product there's no need to report that to the IRS or anybody else That's my opinion, not a lawyer's opinion, but that would be a, if someone wants to do a quick chat, BGT on that, that'll probably give us a better answer. All right, that was Anne-Marie's. Here's just a nice anonymous feedback from last week. Dear Earl, just wondering how you're feeling.
Starting point is 01:33:52 I know Nancy's taking good care of you and hope to see you back soon. This might have been the one we were off for when you went to New York. By the way, have you noticed consumer reports are missing from local magazine racks in grocery, drug, and retail stores. Is that right? I wonder what's going on. I haven't noticed on that. I have not. But I did ask a question earlier to our listeners if you did receive a free subscription of Consumer Report to please let me know because not everything is working here.
Starting point is 01:34:25 and I probably ordered a hundred of them for different callers. Yes. Sadly, people don't buy magazines in magazine stores anymore. They don't read newspapers. When I say they, I do, I walk out and I get my newspaper every morning, and I'm the only one out there, get my newspaper. So it's all electronics, it's all email, it's all online. So if you can find a consumer report, which would be difficult to do a hard copy,
Starting point is 01:34:55 they still have public libraries although they're dying out too but they'll mail them to you if you get a subscription how long has it been since you've been to a library or a bookstore so us older folks do that but the best thing online is like 65 bucks
Starting point is 01:35:12 it's about the same price as a Costco membership the best 65 bucks you've ever received or spent and you not only get the hard copy of the consumer reports you get the online access which I really don't use the the only time I use the art copy
Starting point is 01:35:29 is to look at it for the show but typically if I have a personal question like I want to buy a toaster I go to Amazon I go to review CR Consumer Reports online Forward.org That's a good thing to remember because we're always talking about
Starting point is 01:35:47 cars but it's great for everything anything you're going to buy a phone or refrigerator washing machine when you talk about six or five bucks it's going to save you money across the board it is definitely worth the investment you're looking for the right toothpicks like stew said it could be anything a toothbrush in front of me i have the consumer report for november and December and if you can get a hold of that wherever it has got a lot of great subjects new car buying guide that's the on November, December, and then I'm also using the September, October, where the auto recalls,
Starting point is 01:36:26 they have the guide in there also, and so many other things to, you know, to tantalize your imagination. It is, well, we can't say enough. Consumer report. Get yourself one. Okay. We'll do the report. Uh, Stu? Unless we have a hot text or not his feedback. No, we're ready to go. Okay. Okay.
Starting point is 01:36:51 772-497-653-0. Write that down so you can vote on our mystery shopping report from Ohio. Yes, Stu? Well, I was going to say, when I wrote it up, there was some numbers missing specifics on the car because a lot of it comes through from Agent X, not Agent X, sorry. Agent Lightning. Wow, I had a flashback. Agent Lightning sends it with a photograph, so I get a lot of it.
Starting point is 01:37:14 lot of information from those. So I'll chime in with missing information. Was she physically in Ohio? Oh, yes, she was. Oh, yes, she was. They physically bought the car there. And so I just need to,
Starting point is 01:37:26 I'm going to be on the list. She buys a little of cars. Yeah, she's not just a mystery shopper. She's a mystery buyer. I mean, how realistic can you get? She's making a huge contribution. Right. To the economy, all over the country.
Starting point is 01:37:43 Okay. shopping report, Norse Auto Mall, N-O-U-R-S-E, unusual name. Norse Automol and they're in Chilicothe, Ohio. Say that again? What is that? Chilacothy. That sounds like an Indian name. I think there's a song. It's actually Chilacuth.
Starting point is 01:38:02 Chilacuth. No, no. Chilacothy. Chilacut. I disagree. How do you spell? Check, check, B, D. How do you pronounce Okifanokey? I'm saying Chilacothy, and he's saying Chalakuth.
Starting point is 01:38:15 You say bananas, I say bananas. I say tomato. Someone please gets the correct pronunciation. I mean, that's the other way around. I say tomato. They're 43 miles north of Columbus, Ohio. And I checked them out. Their ratings are...
Starting point is 01:38:37 Middling, huh? Yeah, I tell you what, I almost want to stop giving ratings out because the dealers have figured out on all manufacturers and retailers, for that matter, have figured out a way to manipulate ratings. Google was my hero. I know what it is. You don't want to hear the secret, what they do? It's a numbers game.
Starting point is 01:38:57 It's automatic. Every single service, RO, every single purchase, it just triggers a numbers game. Most people. So anyway, they have an okay rating in the Google and dealer-reader. Better Business Bureau. Speaking of the first person. You're correct. Am I correct?
Starting point is 01:39:18 Chila coffee or Chilicoffee. Okay. How much money could I have one if I challenge you on that? Because Rick says, no, it's Chilicabh. How much money could I have one? I think I got a $20 bill in my pocket. You had a lost $20, man. It's very sad when you're always right.
Starting point is 01:39:37 I mean, you don't make friends when you're always right. Anyway, I'll live with it. I'll live with it. Speaking of the first person is if I were Agent Lightning, we found a vehicle online for our son. I can tell you what it is. I can tell you what it is. It's a used 2021 Jeep gladiator high altitude
Starting point is 01:39:59 with 71,506 miles. And they're asking, gosh, where is this price? You want to raise a report? No, I just want to give you the info. I've got it right here. I know, no, read. Okay. Okay.
Starting point is 01:40:15 And then, blah, blah, blah. He was a work vehicle on Norse.com. A new wee, a new wee, a new wee, not a new wee, excuse me. A new we, we called and verified that the vehicle was still available and to ask if any warranty remain. They offered them a three-month, 4,000-mile warranty for free if he purchased the vehicle that day. I love that.
Starting point is 01:40:38 Hey, we're going to give you. If he just said a five million year warranty, I would have said the same thing. A warranty, people don't realize a warranty doesn't mean anything until you know what's covered and what's not covered. And there's no details. I mean, if the left rearview seat sucks, sticks, we'll fix it. That's a warranty. That's it. Nothing else on the gar.
Starting point is 01:41:05 Nothing else on the gar. We've warranted you to truck lift. Yeah, warranties, free warranties, forget about it. We also found a Mojave, is that right? Mojave. Rick will have a pronunciation. I say it's Mojave. He probably think it's Mojave, right?
Starting point is 01:41:22 It could be Mojave. Okay, with the same upgrades online elsewhere. But it was a trim level lower and priced at $29,500. Norse, N-O-R-S-E. Boy, if I have the name Norse, I would. would change my name. Norse, of course. Said they would take $1,000 off their online price of $32,030.
Starting point is 01:41:49 So we agreed to come out for a test drive once they ran a credit check and confirm that he could buy a second vehicle at his age. He was pre-approved. So we drove out to Ohio to purchase the truck and make sure it was in good condition. So Agent Lightning lives locally. did they really drive all the way to Ohio? I suspect they had business in Ohio, like they're family or something. Probably, yeah.
Starting point is 01:42:15 When we arrived at the dealership with our son, we met Tristan, the salesman. We'd spoken to on the phone. He was expecting us, Tristan, and her son took the gladiator for a test drive, and our son decided it would be a great fit for his job. Tristan took his credit application, ran a hard credit check, and came back from finance saying he's more than qualified. That's what you want to hear.
Starting point is 01:42:42 More than qualified. I'm here in 800s. You know, that's more than qualified. He's good to go, Tristan said. His payment will be in the mid-600 range, maybe a little higher. It's a big swing from last week where they said her son had bad credit
Starting point is 01:43:00 and was going to need special help and a bunch of money down. Yeah, yeah. Anyway, my husband stepped in, was with Agent Lightning. I left the family shops that make it so realistic. And he says, what's the APR? I was going to do that. What's the APR?
Starting point is 01:43:18 Tristan scurried back to his finance associate, then returned and said she made a phone call and was able to get him approved from 15% down to under 10%. Now, I did a quick check to see what a extremely well-qualified. young man with one car, a new car rate would be. The rate down to 10% is still about twice the rate that you could get at a credit union or a bank. I mean, remember, I'm saying extremely good credit, and I'm saying, you know. Yeah, well, she was just laid on thick with the whole, he's more than qualified.
Starting point is 01:44:01 My husband replied, this is twice now that you've said under 10. percent. What's the exact rate you're getting with his credit score? 9.99. You have to love agent lightning's husband. Tristan left again and they came back saying, you know, the back and forth, pack of it before, he's approved at 9.5. Oh, not 10, it's only 9.5. Better than 9.999. That's right. My husband turned to our son and said, we know you really want this drug today, but you're already pre-approved to the credit union for 8.25. What do you want to do? Tristan came back to the finance lady who came out after hearing our conversation. Give me a few minutes to see what I could do. She returned shortly after and told us
Starting point is 01:44:50 with 15% down, I could do 8.34%. And the payment will be between 527 and 532, depending on fees and Texas. I like that depending on fees in Texas. Are you talking about government fees? Are you talking about junk fees? She didn't say that. I said that. Our son decided he wanted gap insurance, gap coverage, a premium warranty, a 100,000 mile power train warranty. You might need it on the Jeep. And a four-year tire warranty. Our son really has expensive days. Did all the selling. Really does.
Starting point is 01:45:37 But his money, and if he wants to spend it, it just, okay. Well, I can tell you that price of that warranty. Well, we'll get to that. And then frustration of parents. And I can speak, and Nancy can speak about our frustration of parents as I look at my son's too. I can't as well. I have grown children.
Starting point is 01:45:58 Yeah, I have three children. and she has three children and they all have children and trust me and grandchildren I mean great grandchildren parents are frustrated so I think this is
Starting point is 01:46:11 as a good father and a good mother her son wants to do something stupid excuse me but really this happens and she says and he says
Starting point is 01:46:20 if that's what you want and if you're a good parent you raised him the guy's got a job he's making good money he's working hard it's his money and if he wants to pay too much money
Starting point is 01:46:32 with a car dealer, God bless him. Did you get this part here? It says he negotiated this cost down and include $100 deductible. We couldn't talk them out of it. They tried. Yeah. But we understood.
Starting point is 01:46:47 Anyway, the warnings were his idea, a bad idea. He was able to negotiate those costs down a bit as well. This truck will be a work vehicle. Listen to this. He climbs cell phone tires. Oh, my God. I've seen videos of that.
Starting point is 01:47:01 I have acrophobia, the mere thought of climbing a cell phone tower. Then let me send you some of those videos I found. Yeah, that's pretty exciting work. And he often drives off-road. He's been stranded before in other work trucks with bone engines, and his company will be providing him a stipend. So the company's getting screwed, too. I think it's pronounced stifled.
Starting point is 01:47:22 Okay, cover the cost. Anyway. I did that for Rick. Anyway, there you are. I mean, folks, that is a realistic shopping report. That's the way it happens. And Agent Lightning gives you the most realistic, because here we have a mother and a father and a grown son
Starting point is 01:47:42 in a car dealership, and that happens all the time. So listen carefully. So in addition to the $31,000, $31,500 that they paid for the vehicle, they got a compass care warranty that looks. Like for the tires, for $900. They added the domestic warranty, that's the power train warranty, $3,700. $3,000, that's a big fat warranty. And Gap insurance was $700.
Starting point is 01:48:15 So, yeah, he paid quite a bit more than the vehicle. But I will say this, that this dealership only has a $387 documentary service fee. A little mini-dealer fee The Chilli coffee is kind of off the beaten path It is You folks out there at Chilli Cothe Don't spread the word But you got a lot
Starting point is 01:48:35 Very low dealers for you out there So this is a real buyer's order right out of finance So this is the real deal So this will be paid You put $5,000 down And there you go It was net purchase
Starting point is 01:48:45 It's 34,798 Okay Okay folks 772-497-6-530 Place your vote We would love to hear from you My thoughts are this couldn't get any more average as an experience. It didn't.
Starting point is 01:49:03 Nothing was really bad. There's a couple of few come-ons. If you do this, then you get this. But it was the real deal. We just read about a real purchase. The dealer fee was bad. They started from the advertised price. So I'm going to give them a C-plus for Chilicothe, Ohio.
Starting point is 01:49:25 C-plus for Stu. Well, unfortunately, YouTube is down on both channels. Oh, no. No wonder Iggy is going crazy over there. He just can't believe it. I'm reading his lips. It's so crazy. Sorry, Iggy.
Starting point is 01:49:43 Okay, Earl, what's your vote? Well, you know, I haven't read the Chachyp.T. I don't heard Rick's, I mean, Sue's, extra stuff. stuff that I didn't get in the initial report this morning. So at first I gave them a B. You gave him a B plus. I did or a B minus. B plus and chat GBT gave me a C plus.
Starting point is 01:50:12 I gave them a C plus. I gave them a C plus and chat GBT gave my B plus. Oh, okay. I was drinking this morning, I can't remember anything. But after reading, after hearing Stu knows what I do. After hearing Stu's comments, they're having a little conversation over here. And when they get through, we'll get back on the radio.
Starting point is 01:50:29 But Stu's extra report that we didn't get makes me lower my grade from a C plus. I'm going to go down to a C minus. Okay. All right. Oh, we just got a couple texts in. Roadrunner Steve says C. And Johnny Z. Fradley says it's a C for him as well. myself yeah i'm i'm see yeah it's kind of bland there's a bland report but it was exciting because
Starting point is 01:51:01 it really happened i mean it was a real purchase that's what i like about it that was like from beginning and if you're you know you listen a long time it's rare um that we go into the finance office you know it just i i'm hated to say it this morning and uh you know agent lightning does a great job and everything but this just didn't hit me it didn't grab me it didn't have there was just you mentioned it just a couple minutes ago you know it this is what goes on and you gave them a generous grade that's a passing grade yeah generous too I think very generous and for me I'm going to give them a passing grade reluctantly and I mean my goodness gracious the interest rate so and I'm losing my voice right now so I'm going to give them a D
Starting point is 01:51:53 Okay. I don't argue with that. As I said, I've got the chat, GBT, but not hearing the whole report. I can't spank him for that, but a B-plus certainly was not a good grade for this dealership. I did find out why I remember Chilacothe. That was the first capital of Ohio. Really? Yeah.
Starting point is 01:52:15 I guess maybe somewhere in a third grade history class, some teachers said, okay, Mr. Stewart, stand up. what's the capital, what was the first capital of Ohio? And you said, I know this because my daddy was born. I have no idea. She said, chill a coffee. Now, take this home and do it and come back. So 75 years later, you remember that pronunciation and use it to bludge and Rick with.
Starting point is 01:52:38 Chillic coffee. Your father, you should know it because Earl's father was born in Ohio. That's where the Stewart's Cleveland. Cleveland. And then when he was 18, he moved to Detroit and got in the car business. 1892. Cleveland, Ohio, before the airplane was invented. Yes, it was.
Starting point is 01:52:56 Now, that doesn't make him really, really old. His dad was a lot older than you. Yes, thanks for explaining those, too. A lot older. Earl's 117. No, seriously. That was so hard for me to wrap my head around that when I first met Earl when we were talking about our parents.
Starting point is 01:53:12 Yeah, he was an older dad. He was like 48 or something when you were born or 45 or something. Yeah, my father was in his 50s when I was born. Oh, 50s, okay. Wow. I was a product of his third. marriage we're really stretching here to we're out of time though we're not on the air the show ended in a minute ago we can end it any time actually oh fancy's got a rosary beads out
Starting point is 01:53:34 watch out something's not on this when i see those i run i'm going to run after the show that's the reason why back to earl's gun story he finally realized after 17 years i think it was we've been big together since the last supper but 17 years into our relationship he said holy shit i mean sorry about that did you believe that hot he said i got to get rid of these guns i'm with a crazy woman i got to sleep with one eye open who did i give my dirty hairy gun to the 44 magnum want to see a picture of me posing with it what a horse suit was that was my favorite gun i mean remember the movie yeah it was dirty hairy yeah i i lost count i I can't remember, was this the sixth shot or the fifth shot?
Starting point is 01:54:25 Did you have a luck? Are you feeling lucky? And that was a gun that he shot the guy with. Are you feeling lucky? Boom. I remember when you brought it home. So Rick got the Harley. Rick got the Harley.
Starting point is 01:54:38 Who got all the guns? Excuse me, I still have one. Stu Jason and Josh, yeah. Just for the record. I just got one. You have one? I got one. Where is it?
Starting point is 01:54:48 Nancy says she's got one at home. I'll find it. Don't put that up. Oh, wow. Yeah, you're looking good. Do you have a gun? I've got a few. There you go.
Starting point is 01:54:59 No, you're going to put that in the air. All right, thanks for tuning in to Erland Cars. We'll be back. We got five minutes or three minutes. We got three minutes? Okay. Do you have something to mention? Rick?
Starting point is 01:55:13 It was actually the movie, Dirty Harry. Yeah, there is. From 1971, the original one, was where that quote was. I love that. The guy was in the water and he wouldn't let him get on the water or something. Well, he used, he did it twice. The first one, the big monologue was when the guys were robbing the bank. And he saw, he shot the guy once and wounded him. And a guy's ready to reach for the shotgun. And then he just pulls out and does this whole monologue of, I forgot how many.
Starting point is 01:55:43 The thing is, this is the 44 Magnum would blow your head clean off. Clean off. but then he used the same basic speech again at the end and he shoots the guy and blows him right into the lake I ran right out and bought one hey isn't it interesting talking about guns that most of the women that I know are packing well that tells you something about your friends and relatives my wife has a concealed weapons permit and her own firearms my wife has a concealed weapon permit and she has a concealed weapon permit and she has her own pistols. There you go. There you go. You go, Chris.
Starting point is 01:56:23 I have a bazooka. Do you really? I don't know if that counts. I'm going to leave that up to these retarded people we have in the studio to decide when to check us out here. Okay. Okay, folks, thank you so much in light of all of our technical problems. We had a great show. We so enjoy your company. We'll be right back here next week, Saturday morning, right here on the old
Starting point is 01:56:49 at 8 a.m. Have a.m. Have a.m.

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