Epic Real Estate Investing - Maximizing Your Time with Virtual Assistants and Robert Nickell | Episode 158

Episode Date: May 25, 2015

The book, The Four Hour Workweek, opened many people’s eyes to the power of leveraging other people’s time through the use of virtual assistants (VAs).  The problem for most investors is that the...y are still required to learn how to properly source, train, and delegate to those VAs.  For those looking to free up time to focus on the money-making activities in their businesses, Matt has found the perfect solution! Today Matt is interviewing a real estate investor who wholesales over 100 properties each year, Mr. Robert Nickell.  Robert has a real estate-specific VA training business that evolved out of the needs within his own investing business.  He finds and trains high-quality VAs and equips them with proven systems that will allow you to make more money in less time.  Learn more at VAsForRealEstate.com. ------- VAsForRealEstate.com   The free course is new and improved!  To access to the two fastest and easiest strategies to a paycheck in real estate, go to FreeRealEstateInvestingCourse.com or text “FreeCourse” to 55678. What interests you most? E ducation P roperties I ncome C oaching   Learn more about your ad choices. Visit megaphone.fm/adchoices

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Starting point is 00:00:01 All right, I'm Mike. You called me or you left me a thing. So, whatever. $88,000 cash, it's yours, to York Road. Thank you very much. 216, 401, 609. And how did you get my number if you don't know even what you're going to offer, you know, whatever? You can't get my number. But you sent me a, or whatever. 88,000. You're giving 88,000 houses yours. Thank you very much. This is Terrio Media. Casting from Terrio Studios in Glendale, California, it's time for Epic Real Estate Investing with Matt Terrio. What's that? Hello. And welcome. Welcome to the Epic Real Estate Investing podcast. This is the place where I show people how to escape the rat race using real estate. I got to do. Just shift your focus from making piles of money to making streams of money.
Starting point is 00:01:15 Change that one thing just one time and you are on your way to financial freedom. It's not the most exciting path. It's actually rather boring. But it is the fastest. And once you get there, life then becomes exciting. Got a big announcement coming up June 18th, 19th, and 20th at Universal Studios, California. The epic coaching intensive. It's a three-day.
Starting point is 00:01:40 event of which my team and I will share three systems you must have in place if you expect to run a real estate business. You've got to have an amazing lead system. You've got to have a perfect contact system and you got to have a very simple and efficient offer system. If you don't have those three systems in place, you don't and you won't have a real estate investing business. So what I've done is I've pulled together three experts, the same thing. three experts that have helped me put my systems in place, these particular three systems in place. And I've pulled them together to show you exactly how to do it in your business.
Starting point is 00:02:21 And if you want, they'll even be available to install these systems into your business for you. And you can do it yourself or you can get it done for you. Now, these three experts, they consist of a lead generation ninja, a contact management Jedi, a marketing maestro, and as a bonus, a virtual assistant virtuoso, of which I have here today on the show. Now, I mentioned last week that he'd be my guest, and today he is indeed here. You see, I met him through my mastermind group, of which, by the way, I talk about this mastermind group a lot, and I've talked about a lot recently because just the impact it's had on my career, on my
Starting point is 00:03:06 business, this mastermind group, it's almost like cheating, you know, considering the relationships and the resources that are available within the group. And what I'm doing is I'm bringing a great deal of those relationships, introducing those people to you, and bringing those resources forward to and exposing them to you, just because I want you to have that success as well. And at my live event, I'll be bringing some of those relationships with me as well as those resources and system. So I met him last December. We clicked right away. I was very impressed and I was very intrigued by the service that he was providing. And I was intrigued for two reasons. First, after reading the book, Four Hour Workweek by Tim Ferriss, read that, I don't know, at least 10 years ago,
Starting point is 00:03:51 maybe more than that. I was totally fascinated with the concept of automating a business using virtual assistance. I don't think I'd even heard of a virtual assistant before reading that book. I had no idea that they were available or even what they were. And so after I read that book, I dove right in. I hired a bunch of $4 an hour assistance from India and Pakistan and a bunch of other countries, just like Tim Ferriss told me to do. And long story short, it was a total disaster, total disaster.
Starting point is 00:04:25 The communication was very difficult. I mean, very difficult, amongst a lot of other things, but really the communication was kind of the, I guess, the foundation of that collapse. So I abandoned the idea altogether, and I just went back to business as usual. Now, from since then, though, I've still used many virtual assistants and I've used them over the years. And in fact, I think I have at least 10 of them on call for various tasks right now. But for specific tasks, you know, the idea of hiring them for integral parts of my business, important parts of my business, important parts of me. my business, that hadn't been a remote consideration of mine in at least 10 years since I had this failed experiment.
Starting point is 00:05:04 Now, this past December, though, that all kind of changed for me when I met our guest. Not only did he have this virtual assistant business, but his business specialized in VAs for real estate. You know, after he explained what he does and what his VAs can do, boy, he had my attention. I was listening. And so what I did is I gave it a try, as well as did many other members of our group. And it's, I mean, to say the least, it's very amazing what has been accomplished. And I'm currently hiring a VA from his service about every two to three weeks.
Starting point is 00:05:43 I just hired another one this morning. And I'll keep on hiring until I've freed up enough time to spend the weekends at home and to spend at least a couple days a week with my son. at least like get two or three half days a week in the office so I can spend that that second half with my son because you know back in December right around the time I met him I got to thinking and I was like hold up wait a minute what happened I took a wrong turn somewhere I mean I'm the guy that shows people how to get out of the rat race and through my ambition and I guess through my inability or the the difficulty it is for me to
Starting point is 00:06:24 to say no to opportunity, I've pulled myself right back in to where I'm somewhat trapped again. I mean, I'm trapped by myself. And I've just, I've got too many ideas working right now. And with that comes quite a bit of responsibility and work. But, you know, some people just tell me, well, want you to stop that idea. And I can't because there's other people that I've gotten involved and they're counting on me. So I see them as my responsibility as well. so I've got to follow through.
Starting point is 00:06:55 And, you know, I just, I couldn't have crossed paths with this guy at a better time. So what I did is I started hiring his highly trained virtual assistants, and I'm starting to see some daylight in my schedule. And it's a relief. It's, I feel the weight slowly rolling off my shoulders. And I can easily see myself working just three to four days a week by the end of the summer. I think it'll happen before that, but I'm going to be, very conservative in my estimation.
Starting point is 00:07:24 I'm shooting for by the end of the summer. So during this last epic Insiders mastermind meeting that we had in Indianapolis, back a couple months ago, the biggest concern for all of my members was time. You know, where do I find the time to call back all of these leads? Where do I find the time to visit with these leads? You know, and when do I find the time to run the comps? And where do I find the time to submit all these offers and then market these properties? and then I got to go negotiate with buyers,
Starting point is 00:07:52 and then I got to process all the paperwork of that transaction to close the deal and collect my check. Where am I going to have the time for this? I mean, because there's a lot here to do for a single transaction. And if you want to do multiple transactions per month, you're going to need help. You just are. For any successful real estate investor you have ever met or ever seen,
Starting point is 00:08:13 regardless of what it looks like on the surface, they've got help. They've got a team of professionals behind them, making the wheels go around, making the magic happen. And if you're trying to make the transition from day job to full-time investor, the time challenge only gets bigger. The fact of the matter is, although there is a lot to do for each transaction, you shouldn't be doing everything.
Starting point is 00:08:40 And we've talked about this in the past, multiple times. What's the highest and best use of your time? The highest and best use of your time is really, in my opinion, it's managing your marketing to make sure that you're generating high quality, high volume leads. Without leads, you don't even have a business. So that's a really important part of your business. And you can delegate that, but that's something you certainly want to manage. Okay, that's something you certainly want to oversee.
Starting point is 00:09:06 The next part is negotiating contracts. Negotiating contracts with motivated sellers, negotiating contracts with deal-hungry buyers. That's how you get paid by putting contracts together. That's where you make your money. everything else everything else can be delegated and it can be delegated for less than $10 an hour anyway after the last epic insiders meeting
Starting point is 00:09:29 and everyone's concern with lack of time I decided to introduce our guests not only to the epic insiders so he can help them as he has but to the entire epic community right here you know if you're human time it's precious if you're an entrepreneur, time is an asset, and the lack of it is a liability.
Starting point is 00:09:54 So with all that said, this is the biggest breakthrough in my business in three years, in three years since I discovered the three option letter of intent. I haven't been this excited about a breakthrough of my business since finding that three option letter of intent. And you know what? I'm just going to stop, Yap, and I'll stop right here. I'll let you hear everything that is possible through a virtual assistant directly from our guest.
Starting point is 00:10:15 And I'll let you hear that in 30 seconds right after this. Having trouble finding motivated sellers, frustrated that nobody will buy your deals. Most of whatever it is that has your business struggling can be fixed with three simple systems. Attend the epic coaching intensive live event June 18 through the 20th at Universal Studios, California, and install these three simple systems into your business. Turn your year around. and finish strong.
Starting point is 00:10:46 If your business is flourishing, you already have these three systems in place. If your business is struggling, you don't. Go to Epicintensive.com to register for the Epic Coaching Intensive Live event June 18th through the 20th at Universal Studios, California.
Starting point is 00:11:02 It's not too late for 2015 to be your best year ever. Epicintensive.com. All right, today on the phone of VAs for Real Estate.com, Mr. Robert, Nicol. Robert, welcome to the show. Thanks, Matt. Really excited to be here.
Starting point is 00:11:19 Yeah, I'm glad to have you as well. We played a couple of your rock stars over on the show the last couple weeks, and I've gotten great feedback from that, and I thought, you know what, we should have you on to actually talk about the service specifically, and talk to us talk about the world of VAs. I think there's a lot of misconceptions about virtual assistance. There was a big buzz, you know, maybe a decade ago, and then people went out and tried it and then found that it wasn't as easy as it sounded. And I think a lot of people steered away from it.
Starting point is 00:11:51 But you've kind of cracked the code, particularly when it comes to real estate investors. So that's why you're here. And then I want to talk about everything that they're capable of and everything that they can do in your business. And so we'll get started there. But, oh, no, actually, we won't get started there. I would just want to, if you could share people with people a little bit about your background and how you got to be doing what you are doing today. Awesome. I appreciate it. I can't tell you how much I appreciate you, you know, having me on and some of the calls that you featured. I've listened to a couple of episodes, and I've been listening to your podcast for a long time. And so for you to have me on, it's a honor. And I'm humbled to be here. So I just wanted to say again, I really appreciate you having me on. I started back in real estate, well, let's just say this. When I was in fourth or fifth grade, I read Rich Dad, Poor Dad.
Starting point is 00:12:40 And I kind of credit Robert Kiyosaki for my real estate journey because it really lit the fire underneath me. I know that sounds silly. No, no, no. This idea of like this, you know, building residual income off of a foundation such as owning rental property was just the concept stuck with so hard and resonated so hard that it's just a life mission from then on. I just had one major problem and having access to capital. and so it was my parents were involved with real estate a little bit my dad's a dinner my mom's a teacher and so they would have rental properties off and on throughout most of my life but nothing really consistent they didn't have a business out of this and then starting in 2008 a friend of a friend and I
Starting point is 00:13:28 we bought our first house and it was in tennyson Texas and we paid $11,000 for it It was a guy whose father passed away. He inherited the property. And so we'd leave work at 5 o'clock, go work on the house until midnight, and do it all over again every single day. That's kind of how I got started. I did one or two properties a year doing it like that with my buddy was 100% totally burnt out after just a couple short years later. And so I just quit. I took about a year, a year and a half off and didn't do any real estate at all.
Starting point is 00:14:01 and really started immersing myself in education again and really studying real estate investing. And that's why I started learning about wholesaling. And the idea was really appealing to me because I wasn't going to have to spend all my time and labor and hours and money and my whole world at these properties. So I started wholesaling in late 2011, almost 2012. And I did my first deal. You know, December, I think, of 2011. And ever since then, I haven't really looked back. I do a couple rehabs a year.
Starting point is 00:14:36 We'll do close to 100 wholesale this year in two markets, Dallas and Houston. And I've built my entire business off of virtual assistance. So I have one acquisition manager in each office in Dallas and Houston, and then the rest of my team is built a virtual assistant. So that's kind of how I got started and where I am today. Super. And I think that puts you in a very unique position and actually an advantage for the service that you offer with the training the virtual assistance for real estate investors is that you are a real estate investor and you still, to this day, do 100 wholesales a year. And you probably couldn't do that without a little bit of help, right? Oh, not even close. Right. So I was trying to grow early on. I was trying to do more deals. And I found that I would rather do fewer deals and make less. money and not have all the brain damage of trying to grow my team out and scale and
Starting point is 00:15:36 figure out how to manage all these different people and so for a while I was kind of hovering at I was doing a couple two or three deals in my good months I would do four or five but that was I mean that was really maxing me out and I was exhausted so in order for me to grow and scale and be able to do things I want to do I had to find an alternative route to just traditionally hiring people super super so with all that time that you created for yourself, you started a second business to provide this service for other real estate investors.
Starting point is 00:16:08 Yeah, I was part of the real estate coaching program where we were teaching investors all across the country, how to invest in real estate. And I was using virtual assistance myself, I was already doing it, and I was teaching people all over the place how to do it. The only problem was, like anything else, you only reap the rewards of what you implement. men. And not very many people were willing to implement the virtual assistant service because there was all the brain damage of recruitment and finding good people. And then once you found to make good, now we had to train them and get them all set up and get them up and going and
Starting point is 00:16:45 teach them real estate and then teach them what to do once they got going. So it really, there was just this major need that I found. There was a big difference between people knowing what to do and actually getting that work done. How many times, Matt, I mean, I don't know about you, But for me, I can't tell you the number of times I went to bed just feeling guilty. I couldn't even hardly get it late because I spent all this money on marketing. I dropped letters in the mail. And it wasn't answering Instagram or I wasn't returning calls or the only I was returning voice notes of the people telling me that they really wanted to sell.
Starting point is 00:17:22 So I'd go to bed feeling guilty and I'd wake up with this renewed excitement saying I was going to get it done, but I just didn't have any time. Right. So that was really just kind of how it was just a need for me and my own business. And I was tired of feeling guilty every day about all my marketing dollars and was realizing I was wasting a ton of time and money and not doing all the things that I really wanted to do. Like taking off my family and go play golf and do things like that. So I kind of just evolved from a need within my own business.
Starting point is 00:17:53 Right, right. That's where all great ideas actually come from is from your own personal interest. that there's a good chance that if you have this need, somebody else does as well. So how long have you been, have you had this virtual assistant business? So we've been doing it for almost a year now. We've got almost 12 months. We've been servicing other people. But officially it's just been since January.
Starting point is 00:18:18 So we've had about 30 people going full time, but it's in a network of about 800 people. So we're involved. I've got about 800 virtual assistants going now. 800 virtual assistants serving how many people? people? Well, they're mostly full-time, so it's like 600 clients. Got it, got it, yeah, yeah, yeah, yeah. Okay, super.
Starting point is 00:18:38 So you've built pretty darn good. That demonstrates there's a demand right there. It's awesome. You must be doing a good job. I know you're doing a great job for us, and I've heard some amazing success stories within our mastermind group, so yeah, you're definitely on to something. So give us an idea of what the virtual assistance, what kind of duties can they do? What kind of stuff can they take off of our real estate investors here in the U.S.?
Starting point is 00:19:04 What can they take off of their plate? Yeah, if you look at it from just a really macro view, a really high level view, if you think about it, it's actually pretty simple. They can do anything that you're doing that requires a phone or a computer. And I know you're sitting there thinking, like, what do you mean? Anything that requires a phone and computer? Yeah, pretty much literally anything that can be done on your phone or computer. Our virtual assistants are college-educated, their experience.
Starting point is 00:19:34 And, excuse me, so when we bring them in and we train them, they have a really strong foundation, a really strong understanding of real estate investing. The only difference between hiring somebody, it's a virtual assistant, hiring somebody that would be in-house, is where they're sitting. But their capabilities are exactly the same, and they're actually really smart. It's a really intelligent work.
Starting point is 00:19:59 force and they're super loyal and their priorities are usually religion, family, and stability. And so we take that, because of that culture, it's such a wonderful, amazing culture. The foundation is education. We then can train them in real estate investing. They have great technology capabilities. They have computers. They have phone systems, right? So from a really macro perspective, pretty much anything that's being done in your office on a phone or computer.
Starting point is 00:20:30 But when we kind of break that down, what does that actually mean? I divide my business into a few departments. I have the acquisition department, and I have the sales side. So everything that it takes to generate a deal, and then everything it takes to get one sold. And I kind of divide it up like that. So on the acquisition side, they can really provide a lot of support for your industry. internal salespeople. So whoever is out in the field, closing deals with sellers, they need somebody to work seller leads, right? Who's answering the phone and qualifying seller leads so that
Starting point is 00:21:04 you're only focused on motivated seller? It's so important to not waste your time with people who aren't actually interested in selling their property. So one of the biggest things they do is answer the phone. No lead goes left behind, and the follow-up is amazing, right? So they not only work the seller leads, but then they just kill the follow-up. which is huge. Right. Somebody gave us a stat in our mastermind. I don't remember who it was.
Starting point is 00:21:28 It said 70% of all deals are done in follow-up. Right. So if investors would just take their current marketing, not even increase anything they're doing, except for their follow-up, imagine the number of additional deals that everybody listening to your podcast could do just with a strong follow-up system.
Starting point is 00:21:49 So the first thing I think in one of the most powerful is working all the seller leads. With that, they can also run comp, do property analysis. How time-consuming is it to run analysis on all these properties? If you're not careful, it can take up a huge part of your day. Our VAs are great at running property analysis. If you have the NLF, that's usually the best, right? You get the most accurate data from the MLS.
Starting point is 00:22:12 If not, that usually there's plenty of real estate websites available. The Zillow is truly a redfin, movados of the world, to be able to pull pretty accurate comp. So property analysis is really powerful when your sales guys are really busy. It allows them to just focus on closing deals, being contract killers, and everyone's just focused on revenue-generating activities. So answering the phone, running comps are really powerful. Once your sales guys get properties actually under contract,
Starting point is 00:22:44 our VAs are our transaction coordinators. So they're responsible for taking that contract, sending it to the title company, and then making sure the title company has everything they need. So they're really checking up all the boxes and managing the process and make sure that it's going to go smooth from contract all the way to close. And speaking of closing, there's a major piece of pretty much every investor's business, which is buyers. We could all use more buyers,
Starting point is 00:23:11 and that's how oftentimes investors can increase their net revenue, their gross revenue, by just building a better buyer's list, where you can sell properties at a higher price point. If you sell to the same investors over and over and over again, chances are they'll beat you up over time and take it to that your profit spread. So having a massive buyer's list is one of the most powerful resources for any investor. So our VAs are trained. We have systems.
Starting point is 00:23:38 We have processes script around generating a massive amount of buyers. Got it. Once you have a buyer's list, you need somebody to sell these properties, right? You need somebody to create the templates, the property flyer templates. They need to email your buyers. They need to spend the time on your phone with your heavy hitters on the buyer's list once you're buying all the properties. You need to have someone that's talking to those people, making sure they hear about the properties first and in person, give them a heads up, answer any questions they may have. All the brain damage of going from contract to sold can be taken off your internal.
Starting point is 00:24:19 team, teams play by just having a really strong virtual assistant. So we look at a transaction coordinator and closing coordinator and all the support for your internal people. They can also do some social media stuff. So building brand awareness is really important. So we can have consistent and really valuable posts on your social media accounts, your Facebook, your Twitter, your LinkedIn to really help build your brand awareness, which will help on your buy side.
Starting point is 00:24:47 man what else that's just a well gosh i mean that that's the whole business i mean where does the investor fit in i mean okay so that what would be left to do for somebody that wanted to uh pick themselves up a staff for everything they would basically be just the boots on the ground who go and meet with the seller and get the contract signed right yeah so that's your team should be focused on highest and best use of their time right so what what is highest and best use of time. Well, as the owner of the business, you need to be the visionary. So you need to be able to create the plan and you're driving the bus, right? So you need to really be able to understand where your business is going and the strategy that you're using. It just so happens that I have
Starting point is 00:25:33 an entire support team. As you know, Matt, my client success coaches, they're with you all along the way, and they're helping you with systems and processes and script to make sure that as the visionary as the leader, you're not only delivering a message, but the correct message to everybody within your industry. So you need to be focused on being the visionary for your business. And then, yeah, you've got to have boots on the ground, right? Someone has to actually meet with the sellers to get properties under contract. It's hard to do that from the Philippines. And then outside of that, there's really not much else that can't be done. I think I showed you this Already, Matt, when you look at my organization chart, it's really long because it goes straight
Starting point is 00:26:17 vertical. I just have a couple people that report to me directly, and then I have a massive team of virtual assistance bag directly under those people providing support. Right, right. Sweet, sweet. So any, I know a couple of questions that I think are going to come up, but that's why I've been playing some of the audios, and I've got another one today, and let's talk about that, too, as well.
Starting point is 00:26:40 the language and the accent. How difficult is finding a good virtual assistant where it doesn't sound like it's coming from, you know, a call center overseas? We've all been so frustrated, getting on the phone and having to communicate with someone that has poor English skills, poor communication skills. And then, not only that, you finally talk to someone who has good English skills, but their communication skills are terrible because they don't understand the culture. or there's just a gap there.
Starting point is 00:27:11 We've all experienced that. So your question that is more than valid. I totally understand what you're saying and where you're going. We value English proficiency and communication skills so much. It's a huge piece of the success of the virtual assistant. So one of the great things about our process is whenever you get a resume, it has a personality profile in there. So it has a disk profile.
Starting point is 00:27:36 So you can make sure you're getting the right person for the right job. Once you find a couple resumes of people that you're really excited about, we set up live interviews. You get to hear them, you interact with them. Most of the time that's done on video as well so you can see them. I recommend that you conduct those interviews as if that person was going to be sitting right there with you. I understand English proficiency is one of the most important things that people are looking for, so it's definitely something we place a major emphasis on. Got it.
Starting point is 00:28:07 So someone comes to sign up for your service. and once that is established, that relationship is established, you're going to work with them, it begins how, and walk me through that whole process. Yeah, so the first thing you do is you get to meet my team and sign up. And our client success coaches are there to help you from all the way from setup to implementation. So they're really there to answer any and all questions you have. What type of phone systems? How do we set up email?
Starting point is 00:28:37 Should we use Skype or Google Voice or should we get a voice over IP? All the questions you have about integrating a new team member, especially a virtual assistant, is answered by my client success coaches. So you've got someone holding your hand the whole way. So the first thing you do is you get signed up and you create an account. Once you have an account, step two is simply working with my team to create a job description. We work with you. We evaluate your business to figure out what your biggest needs are. Where are your biggest bottlenecks?
Starting point is 00:29:07 What's slowing you down the most? So we create a job description for that, and then my placements team will go and match three, four, five, maybe even more candidates that we feel are a perfect set for that job description. We send over those resumes that have their work history, their personality profiles, their technology capabilities. We follow up with their references, so we really take care of the whole resume part of that, so you don't have to worry about that piece at all.
Starting point is 00:29:38 They're trustworthy. We run both federal and local background checks, so you can really trust that your proprietary information safe. So once you scan through those resumes and you find some people you're super excited about, you'll just set up interviews with our placement team. You'll do live interviews. I recommend role plays.
Starting point is 00:29:57 If you're going to have your people on the phone, set up some role plays. You can even send the script over early that you want them to practice on. so you can hear them with the script, play with the script a little bit, conduct an interview. Once you go through the interviews, you'll have a really strong feeling about whether you found the perfect rock star for you or not. And once you do, once you found that rock star and the placement team and the client success
Starting point is 00:30:23 coaches have worked with you to get everything completely set up, then you set a start date. Once you set a start day, my team works with you to create an accountability map so we know what our VAs are doing at all time and the expectations around that. And then we help with any implementation problem. So if there's any issues whatsoever, getting started, getting the ball moving, sometimes there's a little bit of a learning curve there, we just eliminate all those distractions by having my team help along the way. So it's a pretty simple process.
Starting point is 00:30:56 But as you know, Matt, there's pretty high demand for what we're doing. And we try to always provide a world-class service. not in this, this is not a smoke and mirrors business. We are providing the best service we can possibly provide. So we can't take on every client. We can only take on the people who are serious about improving their business, serious about growing through systems. So we just have, as people are getting signed up, there's just a really short application process to make sure what we're doing is a good fit for you. Once you get signed up and the ball gets rolling, it's really a short process. Got it. Got it. So typically,
Starting point is 00:31:34 How many resumes does one of your client have to go through before they find their person? Well, because we're putting personality profiles together and we're matching these candidates to a job description, we're really good at finding very strong candidates to fill that position. So usually it only takes four or five resumes, sometimes less than that, to really find someone you like. The good thing is if you don't like the four or five resumes that come over round one, we can send you a whole new best. Got it. Got it. Let's see.
Starting point is 00:32:08 Super. And then you were talking about where does the actual training happen? Is that on your end or is that on the client's end? Yeah, so we take care of all that brain damage for you. It's a huge piece of what we do. We're eliminating a lot of brain damage here. That's the goal, right? That's the goal.
Starting point is 00:32:28 It's like, no, no, we need results. And that's what we're focused on. Our mission is your success, and what that means for us is that you see the results that you need. Whatever department of your business needs help, whether it's from admin duties to sales support, we're going to give you the results that you're looking for. And in order for that to happen, we have a huge infrastructure around recruitment and training. Just to get in to be accepted as one of our virtual assistant candidates, it's a really long process. We're screening out the tire kickers right from the beginning.
Starting point is 00:33:04 We put them through personality profiles. We check their background. So we follow up with all their references. We follow up with their work history. And then the first thing they do is they go through about a month of retail real estate training. So they learn about retail transactions in the U.S. They know what a short sale is. They know how contracts work.
Starting point is 00:33:25 They know what escrow and top title companies and closing attorney work. everything you can imagine from a retail standpoint. So really, Matt, they could go work for any realtor at that point. Once they're certified in retail real estate, they could go work for any agent as a listing coordinator, transaction coordinator, closing coordinator, pretty much any capacity for a realtor. And we actually do service a lot of realtors because at that point in time, they're ready to go. But where the real magic happens is we take the best candidates from that training. So only the best people from that retail training make it to our investor training.
Starting point is 00:34:02 So we take the absolute A players and we put them through a very robust investor training module. So at the end of that, when they are IVF certified, they understand real estate at a really high level. Well, what does that mean? That means they can communicate with your sellers. So when they're talking about, you know, option periods and contingencies and, you know, you Or, you know, you're having a communication, you're communicating directly with them, and you're talking about assigning a contract versus double closing. They know what you're talking about.
Starting point is 00:34:36 When you want to talk about owner financing and your landlord and you're building massive real portfolios and your owner financing half of them and the other half of them, you're keeping them and leasing them, they'll know what you're talking about. So they'll really be able to communicate with you at a high level because they really understand real estate investing. The second thing they can do day one, they can work seller leads. They can be on the phone at a really high-level managing seller leads and running comp.
Starting point is 00:35:04 So an IVF certified VA, day one, can come in, they're trained. They understand real estate. They can work seller leads. They can do property evaluation. And they can also build relationships with other industry professionals, agents, title companies, attorneys, whoever it may be because they understand real estate so much. We have as well. in our business systems mastery bundle, we have every system you can ever imagine.
Starting point is 00:35:30 So systems is the big buzzword with all the gurus and real estate, but that's because it's so powerful. So systems for building buyers list, systems for social media, systems for agent enrollment, MLS offer systems, everything we've talked about, every piece running your entire business, we have a really robust systems built around that. Whether you're working with Podio, Infusionsoft, in contact. It doesn't matter. We can work with that. We've got some really neat things coming soon. I guess I'll tell you first, Matt, we've got an entire QuickBooks training going.
Starting point is 00:36:04 My virtual assistants run my books. I actually don't even mess with my books at all. All my accounting is done through my virtual assistant who sends that, who works directly with my CPAs. I'm not even involved with my accounting very much. So I've got modules coming out in the very near future that are going to be, you know, QuickBooks systems. So there's really not an aspect of the business that we don't have really robust systems for. Wow. Every time you ask you a question, you answer the next four questions I had. Oh, sorry about that.
Starting point is 00:36:37 I tend to ramble. I'm a talker. No. It's great. No, I'm looking at it. It's like, you know, and I just hired another one from you. and you sent over four resumes along with four audio recordings of their voice right up front. And that was a really pleasant experience.
Starting point is 00:36:56 I picked one. And, you know, we're going to, well, something that we didn't touch on here is a, and VAs for Real Estate.com is where you want to go if this is all making sense for you. And that's how you contact Robert and his company, VAs for real estate.com. One thing we didn't talk about, and we're going to play this really quickly here in a minute that, you know, if you're not doing direct mail, they'll actually do. prospecting for you? In what ways do they prospect for you to find your deals as well? Yeah, we've got some great ways to generate some additional deals. My favorite way, Matt, one that people tend to really miss on is agent enrollment. Agents, realtors in your area, their boots on the ground, they're coming across sellers first. So it's really powerful to build
Starting point is 00:37:42 relationships with as many agents as you possibly can in the neighborhoods that you want to be. I have two full-time virtual assistants in every market that I'm in, cold-calling realtors. They spend their entire day cold-calling realtors generating deals. I'm doing at least a deal a month in both markets just from agents bringing them to me. And that's a whole other side conversation because it's amazing. By the time you show up to the seller to meet with the seller, the agents already sold you to the seller, and it's basically a done deal. Those are the easiest best transactions, and they're amazing.
Starting point is 00:38:15 So enrolling agents, building your brand awareness through agents, really leveraging yourself as a resource for this is a really powerful way to immediately start generating some more leads and some high-quality deals. Another thing, and everyone's heard up and everyone knows that there's opportunity in Craigslist. The problem with Craigslist is there's a lot of brain damage. How many people are posting ghost ads in there? How many people are just tire kickers that aren't actually serious? And then when there is that one property that is from a motivated seller, you're going to miss it because you're scanning through all the junk. We've created an automated keyword research Craigslist system where in your email, the only thing that will populate are posts from Craigslist that you've predetermined that match your criteria. It's really slick.
Starting point is 00:39:09 So instead of having to wait through thousands and thousands of junk posts, you're going to wait through thousands of junk posts, post on Craigslist. We've got that completely automated. That's really powerful for building buyers list as well. So you've got Craigslist. You've got agent enrollment. Another great way that's super easy that a lot of people miss, Matt, is really building your brand with other investors in your area. I want to be on the top of every wholesaler's list in my market. I do last year, last year, Matt, in Dallas alone, I did 40 joint business. venture deals with a local wholesaler. That would have just been not deals for me at all had I tried to do them on my own.
Starting point is 00:39:49 So leveraging other investors in your market can be really powerful. 40 additional deals for me in one year. That was huge. Awesome. So they can get after and they can find every single other person that's in your market. Sweet. Another great thing. Sorry.
Starting point is 00:40:06 There's more. Well, yeah, there's lots of other ways because there's other social media sites like LinkedIn and Facebook that you can generate tons of activity out of. If you're doing PPC or Facebook ads or any kind of SEO, there's great ways to leverage the VA to manage this lead. Yeah, we've got lots of systems to help with pretty much anything people need. Great. And so big question is, how much is this costing for a VA?
Starting point is 00:40:32 Yeah, we are not the low-cost provider. It's a good question. And I actually really enjoy that question, right? because how much does it cost? The cost is $9.60 an hour. But what the true cost is, what you lose by not leveraging them. I agree. So for me, $9.60 an hour, that means I have to do two more deals a year to justify that cost,
Starting point is 00:40:59 because I'm a wholesaler, and my average margin is about $9,000. So two additional deals a year is what it takes to justify the expense of that VA. Well, you explained very clearly on last week's show, Matt, that one person is going to generate way more revenue than two deals. So the cost is $9.60 an hour, and we do have a couple different options. If you're looking for complete systems help, if you want help from building a business plan, ground up, and installing robust, powerful systems from everything from your acquisition side to the sales side and your admin, everything in between. If you're looking for a complete business plan, we have some options for you there, too.
Starting point is 00:41:44 Just opt into VAs for Real Estate.com and we can discuss what those different options are. Super, super. Well, we're running up against time here, Robert, and I know you got a run, so thank you so much for taking time out of your schedule. And we'll definitely have you back because I think this is probably one of the more valuable services that I've ever come across for myself and what I've experienced so far and what I can share with the audience. And, you know, God bless you for putting it together.
Starting point is 00:42:12 Well, I'm really, again, Matt, I can't thank you enough for having me on. I've been listening to your show forever now, so it's kind of surreal for me to be on. And if I confuse anyone or if anyone has just any general questions at all, set up an appointment, I'll be willing to speak with any of your listeners, Matt. We can set up a 30-minute call. So we'll just go to VAs for real estate.com, and you can set up a call with me. I'd be happy to answer any questions anybody might have. Awesome.
Starting point is 00:42:40 Very cool. Thank you for that. VAs for Real Estate.com is how you get in touch with Robert, and you can set up a free call with him, and he'll get all your questions answered. Everyone's business is different. Everyone's in different places in their business. Everyone's going to have different needs.
Starting point is 00:42:52 So it's probably best that those are one-on-one phone calls. Upcoming up next, we're going to go ahead, and I'm going to play a recording of one of Robert's VA's actually going through Craigslist and prospecting. And just kind of put yourself in a, on the other side of the, I guess the employer side of this equation. And imagine this VA doing this for you and you not doing it specifically. That's even more exciting.
Starting point is 00:43:17 And we'll get into that right after this. Have you ever wondered how some investors seem to get the inside scoop and snatch up all the deals? Wonder no more. The secret to finding deeply discounted properties has been exposed. And it lies within your ability to find motivated sellers. Go to find motivated sellers ASAP.com. and download their proven five-step checklist to find motivated sellers in any market. Find motivated sellers ASAP.com.
Starting point is 00:43:47 Deeper discounts, less secrets. Find motivated sellers ASAP.com. Yes, I, sir, I think we got this. What's your problem, man? I just saw what? What are you trying to sell me? No, I'm not trying to sell you anything. Sir, I'm just calling you about the property that you post in Craigslist.
Starting point is 00:44:15 Yeah, the house which has two, three bedroom in a wooden lot or a wooded lot. Right. Yeah, we actually saw your post and my investor is interested with the property, so I'm just calling into, you know, gather information for him if this is a good time. Oh, okay, because if you're selling me something, I don't need any of it. No, I'm not selling you anything, sir, and don't worry. I totally understand. Well, sir, yeah, what I, let me tell you something about. us I actually work with investors and my investors are looking to buy two to three
Starting point is 00:44:50 properties in this area in the next month in fact they have bought and sold over 900 properties in the past few years so what they do is simple they buy them in as-as-is condition so you don't have to do anything to the property whatsoever that also means that we can close on your time frame which is I think very much convenient and there are never any commissions or any realtor fees when you sell to us now just a couple of questions quick questions before we start may please have the property address sir i won't give that out right yet no i won't give that out it's in uh it's near uh the calumet township i'm not going to
Starting point is 00:45:28 give that hip people coming out but it's near caliomit township which is uh by ridge and chase that's basically because i'm not going to give that information up but go ahead what else did you want to know yeah well i know that you don't want to give the property address however sir i think that is necessary in order for my investor to, you know, check the property if we can run some comps and do evaluation on it so that we can come up with our price. But let me ask you, sir, yeah, what are you asking for the property or if we paid all cash? 14,900. 14,900.
Starting point is 00:46:05 Okay. All right. And, sir, so would you be willing to, you know, give me the property address so that I can forward it to my investor and see if he can run some comps and maybe worth the drive to, you know, inspect their property by any chance. Well, you know, it needs a lot of work. I mean, you know, the flooring needs to be done. That's the most important thing.
Starting point is 00:46:31 Yeah, you know what, sir, that's a good thing because, yeah, basically what we do is, you know, we fix houses and sell it for ourselves. So I think this would be a great opportunity for my investor. okay all righty so yeah well sir for the property address are you are you willing to you know give me the property address but I don't want somebody just driving by without me being there of course of course that is totally understandable sir and don't worry we won't go there of course not unless you we have your permission right well the exist the address is 780 Taney, T-A-N-E-Y Street.
Starting point is 00:47:15 And it's going to come up either Gary or Kale Township. You'll come up either way. Okay. And just to make sure, sir, in what city and state is this property? Indiana. It's going to come up either Gary or Kaleen in the Township. Okay. It's one that will come up either one.
Starting point is 00:47:36 All righty. And what's the zip code? 4-6-4-6-4. Thank you very much. And sir, may please have your first and last name so that, you know, I can address you properly? My name is Bob. Oh, can you please spell that your last name for me? No, I'm not going to go into all of this.
Starting point is 00:47:59 You're asking for too much information. I'm just letting you know I'm not going to go into all of this. You know, I just feel like this is, this doesn't sound right for some reason. But you got enough information if you guys are interested, you can call me back. Okay, sir. Well, yeah, but will it be fine, sir, if, you know, I ask you some few things that I think that is necessary in order for us to, you know, get a little bit information about the property? I'm just wondering if it has any, or if it has any mortgage or any liens on it? No.
Starting point is 00:48:31 Okay, great. And I assume that this property is not listed with a realtor, right? No. Okay, great. So it has three bedrooms and how many bathrooms? sir? One. Okay, so three beds, one bath.
Starting point is 00:48:48 And is it a frame house? Is it a brick or is it something else? Frame. Okay. Does it have a basement or a garage by any chance? He has a garage. No basement, crawl space. Okay.
Starting point is 00:49:04 Is the property occupied or do we have tenants there? Yeah. No, there's somebody there. It's not tenant. Okay. All right. And sir, yeah, one more thing. Are you the one on the title or the deed or, you know, do I need to speak with somebody else just in case? Yeah, no, on demand. Okay, great.
Starting point is 00:49:30 Now, sir, I do, yeah, this is just a few more questions, sir. I want to know more about the updates that the property needs. Can you tell me something about it? It needs flooring in two of the bedrooms, the choices and the flooring. Okay. And I'm not going to give any more information out on this. Because you're asking more than anybody's ever asked on this thing. So, I mean, it needs to the flooring. That's why the house is 14,900.
Starting point is 00:49:56 You know, otherwise, it's a 70,000-pound house. Oh, I see. So it needs flooring, and, yeah, I totally understand, sir. So, yeah, I think I just have a couple more final questions here. So if we paid all cash in closed quickly, what is the best you could do? I don't know, you know, I was really low at that, but I don't know it. I mean, I don't even know if you want it. I'm not going to do nothing until somebody comes in and sees it, and then we'll go from there.
Starting point is 00:50:27 Yeah, I understand, sir. Well, yeah, so here's what I'm going to do. I will let my investor know about the property and also provide them with your, you know, your asking price. And if by any chance they are interested in making an offer, I will let you know and give you a call back. that sounds. All right. Well, thank you very much, sir, Bob, and I hope you have a great day. Yeah. That's it for today. See you next week. Or catch me tomorrow on turnkey real estate investing. I'm Matt Terrio, living the dream. You know how some people want to invest in real estate, but they don't know how? Oh, yeah. And you know how some people want to invest in real estate, but they don't have the
Starting point is 00:51:07 time? Oh, yeah. And you know how some people want to invest in real estate, and they simply don't want to do all that work? Oh yeah. Do you know someone like this? Mm-hmm. Perhaps that someone is you? Uh, yeah. If so, subscribe to the Turnkey Real Estate Investing podcast, the show for busy people who want to invest in real estate, but don't have the time or the desire to take on the heavy lifting. Turnkey Real Estate Investing. Subscribe today. It's free. Yeah. Turnkey, Real Estate Investing. You've been listening to Epic Real Estate Investing, the world's foremost authority on separating the facts from the BS in real estate investing education. If you enjoyed this show, please take a minute to visit iTunes and share your thoughts. Thanks for listening. We'll see you next time here at Epic Real Estate Investing with Matt Terrio.
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