Escaping the Drift with John Gafford - Emotional Intelligence: Proof that Colt is a Pod Person Ep 79

Episode Date: March 1, 2023

Emotional Intelligence: Proof that Colt is a Pod Person Ep 79IQ is important, but emotional intelligence is too. Here's why: Most people think that IQ is the most important thing when it comes to succ...ess in life. But what if we told you that emotional intelligence is just as important! In this podcast, we'll explore the difference between IQ and emotional intelligence.💬 Did you enjoy this podcast episode? Tell us all about it in the comment section below!On his podcast, he discusses all sorts of topics, including what made him successful and some of his core tenants for living life and managing successful businesses.➡️ He is often joined by Chris Connel and Colt Amidan who are dear friends and successful business people in their own right.The Power Move podcast stands to be one of the top sources of knowledge and insights, specifically into real estate and entrepreneurship out there! Not to mention tons of coverage of topical events and insights into our non-commercial lives as well…➡️ Learn and burn Entrepreneurship from serial entrepreneur John Gafford and his band of mayhem makers. From stripper poles to the oval office, business lessons are everywhere. If that sounds interesting to you, make sure to subscribe to my channel and don't forget to hit the bell icon to never miss a Podcast! 🔔💯 About John Gafford:After appearing on NBC's "The Apprentice", John relocated to the Las Vegas Valley and founded several successful companies in the real estate space. ➡️ The Gafford Group at Simply Vegas, top 1% of all REALTORS nationwide in terms of production.Simply Vegas, a 500 agent brokerage with billions in annual salesClear Title, a 7 figure full service title and escrow company.➡️ Streamline Home Loans - An independent mortgage bank with more than 100 loan officers.The Simply Group, A national expansion vehicle partnering with large brokers across the country to vertically integrate their real estate brokerages.✅ Follow The Power Move with John Gafford on social media:Instagram ▶️ https://www.instagram.com/thejohnmgaffordFacebook ▶️ https://www.facebook.com/gafford2/🎧 Stream The Power Move Podcast with John Gafford Episode here:Listen On Spotify : https://open.spotify.com/show/7cWN80gtZ4m4wl3DqQoJmK?si=70ad5ca4f51e4acc Listen On Apple: https://podcasts.apple.com/us/podcast/the-power-move-with-john-gafford/id1582927283☑️ Featuring:Chris Connel - Esquire - https://www.connelllaw.com Colt Amidan - Director of Commercial Real Estate at Simply Vegas - https://www.amidangroup.com#ThePowerMoveWithJohnGafford

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Starting point is 00:00:00 from the art of the deal to keeping it real live from the simply vegas studios it's the power moves with john gafford back again back again and and literally cold all of us all of us back again yeah i feel like it's the extended like the backstreet boys had a breakup and then donnie made up and now that now we're back we're back i wasn't on backstreet boys was he who knows welcome to the welcome to power move my name is john gafford i am one of your hosts one of your hosts on our podcast i was gonna say according to everybody chris knows on our podcast with me my left is the bulgarian mongoose back from his extended tour of the polynesian islands it was extended and extended and as always the counselor chris connell how are you guys how are you yes so so chris
Starting point is 00:00:56 so apparently chris keeps getting asked oh my god were you on john's podcast it's like yeah every week for a year and a half that's how it was so yeah so we are going to change the graphics because i mean let's face it boys it's our podcast it's not my podcast and we're going to change the graphics and i mean be more inclusive what did seneca say about trying to hold on to anything i don't know who knows probably something really smart i don't know he said something smart he said i wasn't paying attention i don't know i wasn't really listening and that's how it goes so here's the question colt how how was the islands tell us all about it it's amazing guys it was beautiful great weather um oahu oahu waikiki little little uh crowded commercial yeah but no we we enjoy it um but turned into a little
Starting point is 00:01:47 nightmare trying to get home so we stayed we're supposed to originally be friday and it's monday morning it's monday afternoon for those of you listening to this if you want to extend a vacation just do like cold drug your smallest child have a have some sort of a reaction and you get an extra two days out of it what'd you drug him with how is this your fault oh right john's like of course it's your fault right like yeah my wife pissed off the wife is so pissed off like i did this so originally we were supposed to come home friday right and i extended it to saturday and saturday flight got delayed for eight hours so she's pissed there. Get on flight, getting ready to taxi off.
Starting point is 00:02:28 Son gets an allergic reaction. Ah, my fault. Totally. Should have gone home Friday. You piece of shit. Then Waikiki has more hotels than probably Vegas, right? Yeah, they got a bunch of them. Everything was sold out. Everything.
Starting point is 00:02:43 I found a hotel at 3 in the morning. First off, everybody was like, yeah, we got the penthouse for $2,000 a night. You got to check out in eight hours. I'm like, no, I'm good. Yeah, yeah. We're sleeping on the airport floor. We'll go sleep on the beach. We're going to put a futon by the ice machine.
Starting point is 00:02:57 Is that possible? What's that going to run me? That was a good one. A little expensive, but that was your trip. I haven't seen you guys since your trip. Our trip was great. You'll have to listen to last week's podcast where we talked about it because we don't want to bore you. This is about the audience, Colt.
Starting point is 00:03:12 It's not about you. It's actually partially about Colt, just in general. You know what? I see him only worried about himself, which is why, folks, today we're going to talk about emotional intelligence today on the podcast because it's something you should be very concerned with. honestly colt we're very concerned with yours should you care about other no we we are so we're going to talk about not only are we going to that was a question double down on the premise so so not only are we going to talk about it today i know we're going to talk about it today but we're also going to give colt an emotional intelligence quiz right
Starting point is 00:03:43 on the whole podcast and see how that goes. But, you know, I feel like I got, I feel like I got a rage against the machine a little bit before we get started. Cause, cause I gotta tell you, I'm tired of something. I'm tired of it. And I'll tell you what I'm tired of. And I know that I was going to try to be the kinder gentler last week as I, as I decided to, you know, end the war with chilies, which I did. There was a skirmish there towards the end of the podcast. It's going to take a while for the, you know, end the war with Chili's, which I did. There was a skirmish there towards the end of the podcast. Yeah, I'm saying it was going to take a while for the, for the, you know, it's like the leaders can end it,
Starting point is 00:04:11 but the troops are still going to have enough animosity to fire a shot. There's still people on islands still fighting for Japan. Exactly. There's going to be some pot shots that get fired off. There's no question there, but, but yeah, but I'm going to rage against it. There's a certain type of company and there's no question there but but yeah but i'm gonna rage against there's a
Starting point is 00:04:25 certain type of company and there's a ton of them out there and these companies are becoming more and more prevalent and the idea is we're disruptors we're disruptors we're disruptors now i understand i sent connell a thing and we'll talk about this at detail at some point because i'm gonna watch it but there's cinema cinema a video on convergence last night of disruption and how it can crumble civilization and all these things and we will talk about that another one but he didn't get a chance to watch the whole thing and they don't have a coloring book yet that cole can get through so when that all happens we will uh we'll get through it i know sorry i missed you We'll get through it. Sorry, Cobbs. I missed you.
Starting point is 00:05:05 I know. It's like three weeks of built up. It is. This is how men show appreciation for each other. They give each other shit. This is what they do. Do your friends even care about you? No, they don't.
Starting point is 00:05:15 Complimentary. Again, there you go. If you walked in here today and I said, Conor, you look great, and laughed at that, you would want to know what's going on. I'd go like, what's on my face? You'd want to know what's going on. I don't like my hair either. You'd immediately
Starting point is 00:05:26 think something was wrong. There's no question. So anyway, but back to, back to the, my issue. So in the, in the name of, in the name of disruption, there's all of these companies that emerge in the real estate space and they're all designed to somehow make it easier, better, more convenient, more positive for the consumer. And they all have this same methodology behind their marketing, behind their messaging, and behind what they do. And I want to expose that today. And here's what it is. So first of all, there is no dollar in a transaction ever that comes anywhere out of anyone's pocket except for the homeowner, one way or another. Because if you look at it and it's commissions you pay and they want a part of
Starting point is 00:06:12 the commission or they want whatever else, that's what the consumer is paying. And if these companies are taking any part of that, that's coming out, not the realtor's pocket. I mean, yes, it is, but effectively in the greater scheme of things on the closing statement, it's coming out of the seller's pocket. You're paying somebody else instead of paying the realtor. Number two, they are after the equity in the house through one way or another, right? If it's a wholesaler that is contracting the property and then flipping it to an end buyer without ever closing on it, ever doing anything. That is equity that could have gone to the homeowner. Now, the problem I have with this is, again, eyes wide open, buyer beware, all of those things. But the only people
Starting point is 00:06:55 capable of blowing the whistle and informing consumers about what really is happening within these companies are the people that do what I do, real estate professionals, brokers, agents that are smart and understand what these companies are really doing. So these companies are not dumb. They all follow the same tactic. And what that tactic is, is this, somewhere in their pitch, they have to villainify realtors. They have to make us look greedy. They have to make it look like this is somehow going to hurt us. Therefore, if we say anything against their process, their delivery, however they do it, we're just doing it out of our own self-serving interest. Protectionism.
Starting point is 00:07:35 Right? So let's take the only people that can actually argue this intelligently and let's vilify them before it even gets started. Now, where's all this coming from? All this is coming from is because I got made aware of a company and I'm going to name by name because I think what they do is awful. And the name of the company is Home Options. And there's a bunch of these springing up. And this is what this company does. What this company does is they're running ads all over, all over the place that say, we will give you money simply for being a homeowner, simply for owning a home. We're just going to give you money. Now, what you're doing by signing their contract is you're going
Starting point is 00:08:10 into a contract that states that if you sell your house anytime, and the contract that I saw, one of our agents went to a listing presentation and somebody was dumb enough to have signed this for six, 700 bucks. They have a contract through 2045 with this company that states that this company gets to okay their realtor. Either it has come from their network or your realtor can pay to join their network. And then they have the luxury of paying them a referral fee and they lean your house over it. So here's the problem with this. If you look at the quantum leap in efficiency with AI that's coming, and look, I'm a real estate broker, whatever, and there's no standardized listing commission. There's no standardized
Starting point is 00:08:57 buyer's commission. But do you really think that commission percentages are going to be the same as they are today in 20 years? The answer is absolutely not. There's no way. There's just no way. So the reality of it is, is you are exchanging 500 bucks today for what could potentially cost you tens of thousands 15 years from now. Yeah. That's an interesting question. When you talk about changes in certain things, not to jump into AI, but kind of made me think of something. There's a reason why we do things the way we do them, right? People think it's, I'm going to become a disruptor. I'm going to go disrupt the market because I got this value to add. But it's never the people that are like transacting that are disrupting the market. It's not like, hey, I got this CR to add, but it's never the people that are like transacting that are disrupting the market. It's not like,
Starting point is 00:09:45 Hey, I got this CRM that's making your transaction more efficient. What it is is I want to find a way to tax you, right? These are called tax seekers in economics, right? They're always trying to take a slice of someone else's pie. How can I get that slice of pie? Right.
Starting point is 00:09:59 And that's what taxi drivers saw Uber drivers as, but whatever, it's a more efficient system. So taxi drivers are becoming Uber drivers and it's fine fine that's not a problem because they're adding value there's all these efficiencies but people do things sometimes in a certain way and have for a long time because that's how humans kind of operate right like lawyers have to do certain things a certain way that's because there's been 50 000 other things that have happened that you didn't see that chiseled away the marble till you get the statue of david right realtors selling your home isn't just about listing and doing all those things
Starting point is 00:10:35 you've there have been multiple examples of of companies that'll list them for a very small amount of percentage then they get no customer service. And then all these other services go missing. So there's a reason kind of these things average out to be this amount, right? Over time, over different markets, across years of this type of service. It's probably been the same for 50 years. Right. But what I'm saying is there is a quantum leap in what we're doing right now that's coming. But here's going, but here's the thing. There's no way, like you're telling me you think the commission rates by percentage will be the same in 20 years as they are now. You really believe that?
Starting point is 00:11:12 I don't know. But there is, like I said, there is a regression to the mean because of what you're doing, right? Because there's a certain amount of people out there that are doing a job. They're salespeople. Sales percentages for a lot of things have stayed constant across different industries because it takes a certain amount of pay to attract a professional to do this because they have their own bills to pay. And if not, you'll drown out that market. So all these things, I think there's a deeper economics to it. And you can say AI is
Starting point is 00:11:38 going to affect how real estate's done. At the end of the day, you're never going to stop being a human who want human interaction when you're doing something well see but here's what i think is going to happen i think all of the grunt work behind the behind the scenes that we have to do is going to be replaced by ai down to cmas market reports updates on listing presence all of those things will be automated so what's going to happen is the amount of agents that we have doing this job is going to dramatically shrink over the next 20 years. Okay.
Starting point is 00:12:06 Dramatically. Yeah, very true. So a guy like me, who is very, very good at this, I will probably have, I mean, I'll be able to take rather, you know, I will be able to effectively manage so many more clients through the ease that I will, the income levels will still be the same for those that are good at this job.
Starting point is 00:12:23 Yeah, it'll just change how it's done. But the percentages to the clients, what they're paying will be less. I firmly believe that. And if you're locking yourself and if you're locking yourself in to a commission rate 20 years from now, and you're allowing them to lean your house in exchange for a couple hundred bucks, that's nuts, dude, that's just crazy. But the problem is they're framing it in a way as well no it's we're take all this money these agents spend on on marketing we're just taking it out of their
Starting point is 00:12:50 pocket and putting in yours what percentage of people do you know that are happy with their timeshare oh god none that's still that's not true you know you know what you know what good old frank m gafford my pops loved his time i got my uncle ken yuba loved his one time sure that was time that had a time cap on it and it expired yeah ask your average person that owns a time share hey what would you like to do with your time share the answer is always i would like to not have it right now that's why you can find them for a dollar on ebay they're a commitment that you can't get out of right you have to fight people to get out of them. You have to negotiate.
Starting point is 00:13:26 There's always a ways to do things, but it's not cheap or easy or guaranteed, right? Yeah. So to your point, you're basically time sharing. You know what I mean? You're entering in one of those adhesive contracts for a period of time. And look at corollary things like timeshares and ask people, go do a survey, how happy are you that you made this financial commitment on yourself 10 years ago? Every 90% plus would say, God, I wish I could get out of it. But here's the problem with that, though.
Starting point is 00:13:56 You have to remember these companies are also playing into not just the greed of today, of, well, I'm going to get some money today just for being a homeowner. That seems like a good idea but it's also plays into that human need not to look like an idiot when you've done something dumb it's the tide pod thing why did more than one kid at a tide pod because nobody wanted to say they almost died from doing it there's no one a big deal like what like when the ibuyers first came out started just hammering people and just taking equity like crazy like everybody that ever sold to one of those people would tell you it was the greatest experience they ever had. Why?
Starting point is 00:14:28 Because even when you show them the numbers, like you just lost 40 grand, they don't want to be like, Oh, that was a bad choice because now they have to take the ego hit. Yeah. But they still know it, but it doesn't matter.
Starting point is 00:14:38 They're going to tell anybody that asked, they won't express it. They're going to tell anybody that asked, no, no, it was great because they don't want to look dumb. So exactly. So that becomes this perpetual domino rolling of stupidity. That's how this stuff gets started. Here's, here's what I tell people all the time.
Starting point is 00:14:54 I don't sell houses. I sell commercial, right? My brother needed to sell his house in LA. I have California license. I've know how California works. I've sold houses in California. I get it. I said, here you go. There's three of the top agents. Go pick them. Well, no, Cole, we can put it for sale by owner. You can just handle and be done.
Starting point is 00:15:15 I go, yeah, you could, but you're not going to get top dollar by not having it properly done by an agent. It might cost you five, 6%, but I guarantee you're probably going to get at least close to that out of that person, if not more, and not have all the headaches that you might screw up on something. I said a good agent is worth his commission left and right. And I think that's why we go back. And that's why I always tell people, if I'm telling somebody to go do it, I have more experience than 95% of real estate people that hold their, their license, probably more than 99%. I've done everything weird as shit ever. I can comprehend any real estate deal. There is, we have done a $20 million deal with zero dollars changing with ferraris with jets stuff like that sure we've done it all i will still tell you go hire a local agent and pay them their commission yeah i agree i do that all the time and in the inverse with law there's a lot
Starting point is 00:16:17 of times i tell people they don't need a lawyer yeah there's a lot people call me up i have a dispute over three thousand dollars and i feel like they're gonna so i want to i want to hire a lawyer and i go you want to pay a lawyer three thousand dollars over a three thousand dollar dispute it's not worth it you know two thousand or whatever it's like we'll just go to small claims you walk in the judge hears everything and makes a decision it's easy yeah so easy go do that save your money on me go put it towards any ward of damages if there is one against you maybe you get it to 1500 right because it makes business sense right because you don't why would you i mean technically they would need an attorney but it's not worth the business and the
Starting point is 00:16:54 money we don't in small claims no you don't but it would be nice to have one is what you're saying but business-wise you do now when you're doing a three hundred thousand dollar house or a five hundred thousand dollar house or a lawsuit for three hundred thousand you better know what you're doing you know what you know here's a question and this is something and obviously you don't want to do this i know this but i'm surprised there's not there's not an attorney that just markets i write nasty grams like for how you'll get known for it and that's it for like 150 bucks flat i'll just send a nasty gram to some 30. I do.
Starting point is 00:17:27 I do them for between 250 bucks and 500. Just send a nasty. I do. It's demand. Almost. I almost had you. Cause I'm telling you, people tend to wake up with sometimes when they see that law firm name on it.
Starting point is 00:17:38 Well, they do. But again, you don't want to be known as the guy that does those. You have to also file suit. If you search my name in the Clark County, in the eighth judicial district court, right? If you search my name, it pops up. It just says in excess of 200 cases filed. Yeah.
Starting point is 00:17:53 So my name has been in litigation in the eighth judicial district. I feel like my name has been in litigation. I was like, John's probably not more than 37. No, but then you look up some of these other attorneys, right? If I look you up and I don't, some of the guys on billboards, whatever, you look their names up. Zero. Zero. They're marketing firms, right?
Starting point is 00:18:12 So if you're the kind of lawyer where you send me a nasty gram and I look up, who's that lawyer? And I go, that guy just gets paid to send nasty grams and then does nothing about it. I mean, that was just another waste of 250 bucks. Yeah. And there's the problem. There's the rub well and that's what like sometimes in business sometimes you have to be the nasty born and do a lawsuit every once in a while right just to show hey you can't i know a guy that he'll sue you every time he goes you don't like people stop trying to do stupid shit he goes the problem
Starting point is 00:18:40 is in business he goes you do five people do. You don't go after all five of them. Then they get away and think, Hey, you know what? This can do it. I'm where we looked at the other day. I'm a hundred grand deep right now on Mr. Mold. As we told him no more, man, we're not, we're not settling this. We're fighting you to the death.
Starting point is 00:18:59 And when we win, we're going to hang your client with that bill. Did you get an offer of judgment? Did a long time ago. We're going to hang them for, I'm going to hang these clients. I're going to hang your client with that bill. Did you get an offer of judgment? No, I didn't a long time ago. We're going to hang him for, I'm going to hang his clients. I can't wait to do it because there's no way. I mean, there's just no way any rational. I mean, I want to jury travel. Let's go on a jury if you want to take it there.
Starting point is 00:19:16 There's no way we lose this. It's so far outside of our scope to do inspections or know anything else. It's crazy. So I can't wait to get this to the end. Cause when I stick this on this jury, I'm not on the jury. When I stick this on his clients, I'm going to shout it from the rooftops.
Starting point is 00:19:33 Yeah, I will too. Cause I'm in a case. Absolutely. I'm in a case with him too. And I can't wait for you to get that verdict. I can't, I can't believe the problem is I don't want to do this.
Starting point is 00:19:42 Like these were our clients at one point. And I sent them a letter saying, look, you need to understand. We feel, I feel bad for what happened to you, but this guy has gone to the well for us just to get to our insurance way too many times. And I, and I'm, I'm done with it. So most, most people don't realize you get stuck with the other people's attorney fees, right?
Starting point is 00:20:00 If, if, if, yeah, if you lose, there is an attorney fee provision in the residential purchase sale agreement and there is also a way to do a fee shifting under the rules through an offer of judgment yeah which is what you but other people don't realize in the american rule you don't get the people say i want my attorney's fees too it's like you're not entitled to them no unless it's by contract or by but a lot of times a lot of these things can be in the contract, right? That's what I tell people. For those listening that don't know what that means, what is an offer in the judgment?
Starting point is 00:20:31 What is that? So what it says, it's a very interesting tool, and I don't see a lot of attorneys necessarily use it, but they should. I say to you, John, this case is worth 10 grand. I'll pay you 10 grand today. You take an offer of judgment for 10 grand and we both go our separate ways and you say no i want 100 grand from that point forward i say john it's worth 10 grand i'll give you the 10 grand that's what it's worth say no pound sand i want 100 i
Starting point is 00:20:55 want this okay great if you don't get a dollar more than 10 grand you have to pay for all the attorney fees i had to incur past that so if you come back with a verdict and it's eight grand, it's fine. But you owe me every minute of attorney fee after that point. You got to get a judge to agree to it. It's not just an automatic thing, but it does fee shift to where now I have to file a motion for fees against you because you had an opportunity to resolve this for 10. It turns out it was worth less than 10. So you've created economic waste in the court system and all this judicial inefficiency by your inability to value your case appropriately.
Starting point is 00:21:29 Speaking of, you know what? I will say I had some judicial efficiency yesterday. Jury duty, buddy. Went down there, called me, went down there. Oh, man. I get down there right at 10. No, even better. I get down there right at 10 o'clock, right? And there's still a line to get into where all the jury people are, right? And there's a bunch of people in there. So I'm in the line. The line gets down. There are literally, there's three people in front of me and then the door, right? So here comes the guy with the hand out stickers.
Starting point is 00:21:57 He's got stickers that say prospective juror and he's validating. He runs out of stickers with two people in front of me. And I'm like, okay. And he goes, he says, hang on a second. And he goes back in the room. I'm like, oh man, this is looking good. He comes out, he's going to come out and pour stickers or come out. And that's it.
Starting point is 00:22:12 He walks out the door. He goes, everybody's still in line. You're excused. Make sure I get the corner of your paper. I was like, yes, validate me. And I'm on my way. So thank you. Look, I'm all about being American and things but i mean there's no good it's like
Starting point is 00:22:25 there's no good time to have to sit on a jury but this is a would be a really bad time for me i recommend everybody do it though people do see jury duty is this um it is inconvenience but it is actually a very interesting way to participate in democracy and participate in the legal system right now we all have lives to live we all have jobs we have all responsibilities but you know i've never been called for jury duty never never canadian i've been a citizen for they just figure he's gonna let everybody go hey he didn't mean to do it he looks like a nice enough guy there jeepers i think i've only been a citizen for two or three years, though. Yeah. I mean, that's it.
Starting point is 00:23:05 It is Pauly Shore's best movie ever. Okay, Pauly Shore's best movie? What is that? Have you seen Jury Duty? There's no... I ain't seen no matter what's amazing. That's like saying I'm valedictorian of summer school. There's no best movie.
Starting point is 00:23:21 He's got better movies than Adam Sandler. What? Jury duty. Encino Man. Biodome. What's the son-in-law? I want to give you an EQ test. Now I think we should give you an IQ test.
Starting point is 00:23:36 Did you just say that? It came out of his mouth. Happy Gilmore versus Billy Madison. I don't like Billy Madison. Happy Gilmore is good. Billy Repetitively. I don't like Billy Madison. Happy Gilmore is good. Wow. Billy Madison, you really like it? Have you tried to watch that?
Starting point is 00:23:49 Everyone likes it. No, not everybody because I don't. Yeah, but you don't like Tom Hanks. Everybody likes Tom Hanks. No, you'd be shocked how many people approach me and say, you're right. You're right about this character, Tom Hanks. Really?
Starting point is 00:24:02 Jury duty? You didn't like it? I'm shocked by this, Colton. That's amazing. I don't even remember it. That's how completely non-memorable. Wedding singer. Big Daddy.
Starting point is 00:24:14 Horrible. Little Nicky. Worst movie ever made. That's pretty bad. Little Nicky was a bad movie. I'll give you that. Dude, like 50 First Dates, great movie. But Uncut Gems?
Starting point is 00:24:23 That's a good one. Uncut Gems, great movie? Greatut gems good one uncut great movie i mean don't feel good about yourself you don't walk away feeling good about yourself kind of like like movie i you know i had to let go why you guys feel like let go of the black mirror on the treadmill because i'm like as good as i felt about oh no black mirror that was interesting all right colt i'm ready for this. All right, here we go. What is emotional intelligence? You ready? Emotional intelligence is the ability to perceive, interpret, demonstrate, control, and use emotions to communicate and relate to others effectively and constructively. The ability to express and control emotions is essential, but so is the ability to understand,
Starting point is 00:24:59 interpret, and respond to the emotions of others. So this is basically where you understand how other people are feeling and yet control your own emotions as well. Yeah. Right. So I'm thinking for a pod person, this is going to really be the test of your programming there. Chief.
Starting point is 00:25:16 This is going to be, I think Colt is intelligent enough to be able to emotionally manipulate an EQ. He's going to manipulate it. I was going to get the data. manipulate an EQ. He's going to manipulate it? He's going to get the data? He's going to give false answers. Because he's not a real psycho, because a real psycho actually doesn't know.
Starting point is 00:25:30 He beat it. He could beat it, because he's not an actual psycho. We're going to see what he does. Because I understand, I just don't care. You don't actually care. I don't care about it. I know I should feel bad. That's right.
Starting point is 00:25:43 Chris just came in with a sad story, but I really didn't give a shit. All right. Well, here's the signs of emotional intelligence. Let's see how, how, how many of these we think he has. And then we're going to give him the test. You ready? Some key signs and examples of emotional intelligence include the ability to identify and describe what people are feeling other than that. I can describe what they're feeling, but I think they're idiots. Half time. Okay. Outside of that is mad at me. Okay. Outside. She's going to kill me. Well, other than yeah i can describe what they're feeling but i think they're idiots half time outside a vet is mad at me okay outside she's going to kill me well that's true i guess that's true you better have your finger on the pulse of that one that's that's life or death i'm thinking
Starting point is 00:26:14 oh she'll yeah oh she was not happy this trip okay an awareness of personal strengths and limitations i think you're pretty good at that yeah I'm pretty good at that. Yeah. Self-confidence and self-acceptance. I'll give you 100 there. I'll give you 100 on the self-confidence. I don't know about acceptance. I think so. The ability to let go of mistakes. That's a tough one for me.
Starting point is 00:26:35 Tough one. An ability to accept and embrace change. If it's worth the change. Sure. Okay. A strong sense of curiosity, particularly about other people. Yeah, not so much.
Starting point is 00:26:46 Yeah, that is the only one I'm thinking so far. Don't get there. Yeah. But I'm really good. All right. Well, okay.
Starting point is 00:26:53 This is when we get into the deep water here. Feeling of empathy and concern for others. Zero, not zero. Showing sensitivity to the feelings of other people. Very low. It's tough when they're accepting responsibility for mistakes. I'll give you a high one.
Starting point is 00:27:12 You go there. I'll go there. The ability to manage emotions in difficult situations. I yeah. Yeah. You know what? I was horrible at that. What's that?
Starting point is 00:27:20 I used to like legit punch in your throat. Like I was a guy. People would be, they'd make phone calls because they were afraid I'd just punch them. Well, no, just people deserve to get punched in the face. God, I wish we could do that. Well, here we go. You ready?
Starting point is 00:27:35 All right, here's the first question. Do you want me to? No, no, no, I'm going to ask you the question because if you just do it, then nobody will see what's happening. That makes a terrible podcast. We'll just sit here in silence for 10 minutes while you take this test. Go ahead.
Starting point is 00:27:46 Here we go. You're on an airplane which suddenly hits extreme bad turbulence and begins rocking from side to side. What do you do? Do you, number one, continue to read your book or magazine or watch the movie,
Starting point is 00:27:57 paying little attention to the turbulence? Two, do you become wary of an emergency, carefully monitoring the flight attendants and reading the emergency instructional card? C, do you do bit of both or four i'm not sure i've never noticed i mean i've been in turbulence a lot i mean there's time i'll look at the lady but airplanes can hold so much i just keep going on yeah so would you say one or yeah one i would say one and get annoyed by the person next to me crying my wife my wife would be gripping my hand trying to rip it off one time i was flying in somebody did that
Starting point is 00:28:30 to me they were a pilot that's how wild that fight was yeah i'm a pilot so turbulence doesn't bother me yeah no it was into palm springs it was a wild that that one made me nervous if a pilot's doing that yeah it would freak me out yeah you know the pilot's like oh everybody uh oh no you know what we build the co-pilot please come back to build the co-pilot please come back to the guy riding a guy riding back home he did he and he's like sorry i didn't know your hand was there and then i moved it and he grabbed again and when we landed the plane the pilot goes thank god the pilot flying the that's bad turbulence yeah he goes thank god that is that's all he said all right next up you've taken a group of four-year-olds to the park and one of them
Starting point is 00:29:11 starts crying because the others won't play with her what do you do number one you stay out of it let the kids deal with it on their own number two do you talk to her and help her figure out ways in which to get the other kids to play with her? Number three, do you tell her in a kind voice not to cry? Or number four, do you try to distract the crying girl by showing her some other things she could play with? Is it my kid? Yeah, I don't know if I'm comfortable with that last question. I'm kidding.
Starting point is 00:29:36 One of the kids. One of the kids. Come here, Caleb. I mean, if it's not my kid, I'm like, whatever. I would try to talk to my kid and tell him how to figure it out. It just says you've taken a group of four-year-olds, and one of them, it doesn't say it's your kid. Just one of them is excluded.
Starting point is 00:29:53 Stay out of it. Yeah, just stay out of it. Stay out of it. Let the kids deal with it. I would have said. Too late. I know, but I would have said tell him not to cry, but it said a kind voice.
Starting point is 00:30:02 That's the part where you take umbrage. You take umbrage with the kind voice. Yeah, the part where you take umbrage with the next one assume you had hoped to get an a in one of your courses but you just found out you got a c minus on the midterm what do you do do you sketch out a specific plan for ways to improve your grade and resolve to follow through on your plans do you two resolve to do better in the future do you three tell yourself it doesn't really matter that much how you do in a particular course and concentrate on stead on the other classes where your grades are higher or do you go to the professor and try to talk her into giving you a better grade oh professor talking all for all
Starting point is 00:30:39 that has nothing but regular my upper english classes, I just didn't care about them. I got A's left and right just because I just go talk to the professor. She loved me. I don't know. John, I think this test is. We're testing on. Here we go. Would you be answering with me?
Starting point is 00:30:58 I feel like you guys are just like me. I would have kept on keeping on because, like I said, I'm a pilot. I would have told the other kid, hey, maybe you should. I would have talked to the kid about ways he's going to play with you. I would have kept on keeping on because, like I said, I'm a pilot. I would have told the other kid, hey, maybe you should, you know. I would have talked to the kid about ways he could have played with you. I would have talked to the kid about trying to get in the way. The last one I totally would have talked to the teacher about getting a better grade. That's what I would have done. All right, here we go.
Starting point is 00:31:14 Moving on, moving on. Imagine if you were an insurance salesman calling prospective clients. Fifteen people in a row have hung up on you, and you're getting discouraged. What do you do? Number one, call it a day and hope you have better luck tomorrow reassess what you are doing that may be undermining your ability to make a sale try something new on the next call and keep plugging away or consider another line of work i mean you just got plugged away if that's your job i did that for a company out of valley i think i think that's a bad question for sales people two or three i think you
Starting point is 00:31:44 just try something on the next call and just keep yeah you just keep going yeah i mean mentally you have to i would love to just like well i think i think people outside of sales that's a better question if you're in sales you just understand that's the nature i may look hey am i delivering this too fast am i am i doing something wrong yeah i would just be like all right 15 try something i'll get a couple more that's when I walk in and say, Chris, you sound great on the phone. You sound amazing. Oh, no. What am I doing?
Starting point is 00:32:10 All right, next one. You are a manager in an organization that is trying to encourage respect for racial and ethnic diversity. You overhear someone telling a racist joke. What do you do? Number one, ignore it. I'm like, number one, no, do not. This is not my test. Don't cancel us no matter what he says. Number one, ignore it. I'm like, number one. No, do not. This is not my test.
Starting point is 00:32:25 Don't cancel us no matter what he says. Number one, ignore it. It's only a joke. Number two, call the person into your office for a reprimand. Number three, speak up on the spot saying that such jokes are inappropriate and will not be tolerated in an organization. Suggest to the person telling the joke he go through diversity training program. Speak up on the spot.
Starting point is 00:32:44 Yeah, I agree with that you're going you're going what are you going with chris you know it depends it's one of those things it depends on the room if it was somebody i would say hey i may take them aside you can't though no in work you can't everybody's got to see everybody has to see everybody has to see you yeah yeah denounce it if there's a lot of people if it's like you and you and you're both employees i may take you both aside yeah and i may go hey um that's not appropriate here but if other people heard it but if if one other person heard it i would take them aside and be like hey i talked to him about that i'm assuming see i assume i'm going with cold i'm assuming everybody i think it depends on how many people are in the room though
Starting point is 00:33:24 if there's 15 you can denounce it. If there's two others, because I can go to them. I'm one of these people as a manager. I believe that the personal interaction is more valuable. So I would say to you, hey, it's not an appropriate thing. You don't know the sensitivities of others. I know whatever. Then the other two people, I would say, hey, I spoke to him about that.
Starting point is 00:33:41 I don't think those jokes are appropriate in the workforce. But I think there's a way to do it that's constructive depending on this. Or in the spot, say, come on to my office. You have to let everybody know, especially at work, right, that you're not. Yeah, it's taken seriously. I had a situation today where one of our agents was interacting with one of our departments here at the company,
Starting point is 00:34:00 and the agent was wrong. They were wrong. But the person that was running the department got back to them in an email that I was BCC on trying to quote unquote, prove their point. And, uh, I immediately did two things. I called my partner and I said, Hey, I need you to talk to this person because at the end of the day, whether they're right or wrong, our agents here are still our customers. They're our customers. And, and, you know, we, we do, if there's going to be a conflict with one of them
Starting point is 00:34:25 or something, if there is a point of contention, it needs to be handled by either you or I, not by that department. And then number two, so he went and talked to the person and then I went to the agent and I said, hey, by the way, I saw the email. I didn't appreciate how they spoke to you.
Starting point is 00:34:41 So we dealt with it. There was no BCC in the middle of it. You can't talk to them. They were just both dealt with separately so i guess that makes sense i worked at a law firm where one of the um i don't want to say secretaries or whatever but one of the secretaries um chastised me for something and it was obnoxious i stood by what i did another firm that i guess they referred business to was was being talking to me in a way i didn't appreciate and i was like hey excuse me like i don't talk to me that way and then they called up the secretary and said this guy's got an attitude he said got it and then
Starting point is 00:35:17 she put in a firm wide email blah blah blah we just had a you know blasting me i emailed her separately going excuse me if you have a situation with me you can address it with me and then i got called in by they're like i should everything is open around here there's no secrets i'm like it's not about secrets all right bear with me this was like lightning just hit my head oh you ready so for those of you that are listening obviously look colt and Connell are lovely enough to come and donate their time and have for a year and a half now in here. And I love it when our listeners send them business and do things. One of the problems with Connell is everybody wants to send him real estate paperwork work, which is not really what he wants to do. And not really what his law firm does. They do a lot of personal injury. So check
Starting point is 00:36:01 this out. So we're trying to think up a jingle that we can run through the middle of the show and a specialty. So you got to, you got to niche to think up a jingle that we can run through the middle of the show in a specialty. So you got to niche it down. You got to niche it down. You ready? You're going to love this. Oh, no. He came up with the jingle for me.
Starting point is 00:36:10 No, check this out. Here it comes. Here it comes. Chris Connell, the jujitsu lawyer. Did your instructor break your arm in a Kimura? Call Chris Connell. He'll be your lawyer. I mean, that is magic.
Starting point is 00:36:24 It's jujitsu. It's magic. The problem is I it's jiu-jitsu it's a turn it's magic the problem is i'm so bad at just so many lawyers that are so much better at me than jiu-jitsu i do not want that handle personal injury from jiu-jitsu places no that's an assumption of risk i've actually had cases where this this girl one of my clients got her shoulder popped out by a former police officer i just saw a police department because he like ripped her shoulder out sucking all right see i'm just i'm just trying to help hey all right back to the ball he did a great one for me when we were drunk in newport what was it i remember what it was turned me go have a leak need a a peek, call 702-ROOFING.
Starting point is 00:37:06 Have a leak, we'll take a peek. I already have a jingle, though. What's the jingle? Car accident or you tripped in, fell, dial C-O-N-N-E-L-L. I like that. Right? Because my phone number is 702-CONNELL. It's literally my name.
Starting point is 00:37:20 Look, I expect you to go on Fiverr and have somebody jingle that up. I will do that. And we're going to dump it in the middle of the call. And I want you to go on Fiverr and have somebody jingle that up. I will do that. And we're going to dump it in the middle of the call. And I want you to go on Fiverr and have them jingle up the, have a leak, we'll come take a peek, call 702 Roofing. Is every jingle in the world like that? Yeah,
Starting point is 00:37:35 but they're amazing. They're memorable. It is. It is. Every kid in town is going to be singing it. Yep. Yep. I'll go to Fiverr. I'm going to get that done for next week. Yeah, me too, baby week yeah me too baby shake and bake shake and bake any see i need one for my program they're doing the sell now simply what is it sick and new realtors who are ugly and pimply moving on back to this test goal you're not getting out of it back to the test
Starting point is 00:38:01 you are trying to calm down a friend who has worked himself up into a fury at a driver in another car who do you imagine in your head immediately after this my brother okay got it who has worked himself up to a fury at a driver in another car who was out dangerously close in front of him what do you do do you tell him to forget it he's okay now and it's no big deal you put on one of his favorite tapes and try to distract him? Obviously a new technology. I'm surprised I didn't say CD. Join him in putting down the other driver,
Starting point is 00:38:34 but exaggerate your reaction. Of course, that's the answer. Tell him about a time something like this happened to you and how you felt as mad as he does now. And then you saw that the other driver was on the way to the hospital emergency room oh my god i mean is there one that says hey i'm in the car slow the fuck down so you don't kill me no there's not so you've got to distract him with the tape i wouldn't do any of those don't forget about it slow their ass down and take care of it when i'm
Starting point is 00:39:02 not in the car you gotta you gotta pick one what are you most likely to do three you gotta be like look at this idiot yeah um no not not if it's a friend somebody what do you do if it's a client i would do that what are you going what you gotta pick one one don't forget it okay see i'm gonna go i'm gonna go with you gotta act exaggerated bringing up because when people are super angry if you go angry where they are if you get that angry with them yeah then you can bring it back down yep but it's you know what yeah i'm overreacting here i'm really for work 100 but if i'm in a car with a boyfriend girlfriend who cares on my boy okay then this question's for you too you and your boyfriend slash girlfriend oh you moved that next thing that's why i did i saw it you and your boyfriend girlfriend have gotten
Starting point is 00:39:49 into an argument that escalated into a shouting match and every time i get my girlfriend and boyfriend together yep anytime i get those two together it always turns into it but go ahead in the heat of the moment you are both making personal attacks that you don't really mean what's best thing to do number one take a 20 minute break and then continue the discussion stop the argument stay silent no matter what your partner says say that you're sorry and ask your partner to apologize to stop for a moment collect your thoughts and then state your side of the argument as clearly as you can last one last one and then double down with a remark at the end of it yeah here we go and that's why your mom left you oh god oh boy you've been assigned
Starting point is 00:40:36 to lead you've been assigned to lead a work group that is trying to come up with a creative solution to a nagging problem at work what is the first thing you do number one drop an agenda and a lot time for the discussion of each item so you make the best use of your time together two have people take the time to get to know each other better three begin by asking each person for ideas about how to solve the problem while the ideas are fresh or four start the brainstorming session encouraging everyone to say whatever comes to mind no matter how wild their idea is. Three. Three?
Starting point is 00:41:08 Yeah. Ideas. Okay. Next question. Imagine that you have a five-year-old son who is extremely timid. You do have a five-year-old. Four. Four.
Starting point is 00:41:18 All right. Well, he's a year older, but he's not timid. He's not timid. No. By the way, if you see Colt's son coming four years old. And you got a girl. You better hang on to your girl because he's taking her. That's how it works. Just do the the way, if you see Colt's son coming four years old. And you got a girl. You better hang on to your girl because he's taking her. That's how it works.
Starting point is 00:41:27 Just a girl. Just seeing you on the beach. I can imagine. Oh, man. Beach blanket bingo. That's how it was. Oh, man. Yep.
Starting point is 00:41:35 Sorry. Got you all. Imagine that you have a five-year-old son who is extremely timid and has been hypersensitive about and a bit fearful of new people and places since he was born. What do you do? Do you accept the fact that he is shy tempered and think of ways to shelter him from situations that would upset him? Do you take him to a child psychiatrist for help?
Starting point is 00:41:54 Do you deliberately expose him to lots of new people and places so he can get over his fear? Or do you engineer an ongoing series of challenging but manageable experiences that will teach him how he can handle new people and places? Expose. people so you got which one is that three three so you got deep in and you got you got weighed in you're going deep in have you ever seen uh uh the accountant yeah yeah you got just exposed right in the deep end all right huge fan of his either for some time now you've wanted to return to playing the musical instrument you learned to play when you were younger you've
Starting point is 00:42:29 finally gotten around to practicing again and you want to make the best use of your time what do you do you hold yourself to a strict practice time every day do you choose plate pieces that stretch your abilities a bit do you practice only when you are really in the mood or do you pick pieces that are far beyond your current ability but that you can't master with diligent or you can master with diligent effort practice when you're in the mood yeah yeah oh here we go here comes this eq test result out of 200 colt scored a 60 not so good two. I feel like you guys all agreed with me. Just to show you at home. I literally agree with you.
Starting point is 00:43:07 Just to show you at home. There it is. There's the six. There's the six. Let me zoom in on this. Yeah, but first off. Just to prove. There it is.
Starting point is 00:43:14 There's the 60 right there. First off, not good. Ten questions. Poor scenarios. This is literally the least accurate examination. Listen. Here's the point. I was shocked it was that high, to be honest.
Starting point is 00:43:27 I just scored a 60 on a test, and you're telling me it's the wrong test? That's the right test. No, because I don't think anything, because when you actually look at the psychology of emotional intelligence, sitting there and pandering to all these things, you're not necessarily doing the emotionally intelligent thing. No. Right?
Starting point is 00:43:44 Well, like going. These are terrible questions. Trying to music. Look, if I want to do something for work to make myself better, great, practicing music, then I would go after harder, bigger things. Practicing a keyboard. Well, the answer to that, what would be emotionally intelligent, would be to take pieces that you're interested in that would slightly stretch your ability. could tell you the emotionally correct of course answer but the
Starting point is 00:44:09 problem is they're not tailored to like any real world of course well here's the thing let's because colt obviously you need some improvement yeah yeah i love you just i love you just the way you are but you need a little bit of improvement there so let's give you some tips and if you're listening at home if you've also if you agree with colt on all of these answers um you should probably be registered with your local police station or something but just so we know where you are at all times but or just give me a call we'll go have a beer or just call colt and you can not care about each other we'll go have a beer and not talk to each other sit at the opposite side of the bar smoke a cigar that's why you like cigars yeah and just and just people don't talk when people bug me i'm just like you can sit on opposite ends of the bar and just see that each other just
Starting point is 00:44:49 stare at each other that's what i'm gonna do i love people watching all right so here is your uh your tips for improving your ei number one listen colt you gotta listen if you want to understand what other people are feeling the first step is to pay attention take time to listen to what people are trying to tell you, both verbally and non-verbally. Their body language can carry a great deal of meaning. When you sense someone is feeling a certain way, consider the different factors that might be contributing to their emotions. Which of those questions required you to listen? Nothing. But let me ask you this. You have two lives, right? Like you have your work salesperson
Starting point is 00:45:24 and then you're at home i will listen to what people say for work because i need to because that's what it is to get a paycheck if i'm not making money off of you and don't have invested interest into what you're feeling i don't give a shit it's only so much i could defend you right no but it's like you know like yeah man i hope that jingle is really catchy i i but do i care that oh i went here the food was garbage or whatever no i don't care yeah i don't care that you do that i missed you so much i missed you so so much you guys are the same as me you just won't say i know you don't i told you i was lockstep with you with every one of those questions because those are terrible questions bad tests
Starting point is 00:46:08 to do a real emotional quotient exam it needs to be like a hundred questions there's a book there's a book there's a book that has a test it'd probably be the same thing because i'll answer answer them honestly yeah knowing me personally i'm probably not the most amazing there's there is a small group I truly care about. If you're an acquaintance of me. But that doesn't mean you're not emotionally intelligent. No. That's the problem.
Starting point is 00:46:32 I'm intelligent that I just don't give a shit. I emotionally don't give a shit. There's a difference. I'm not even going to bother to read the emphasize section or the empathize section. I think we're going to go ahead and let that one go. Yeah, we'll let that one go. I can reflect on stuff. i do a lot of stuff there's just a difference between okay but truly caring and not like if you tell me your kid has cancer i will sit there and pray and do whatever because i do care about situations like that of course okay you're sitting there complaining
Starting point is 00:47:01 to me because your girlfriend's cheating on you though that's your fault but let me help her let me let me let me freaking you should have been a better boyfriend let me let me let me spray a rainbow on your on your cloud fucking love rain you got cheated on it's your fault you gaslighting son of a bitch maybe maybe lose a little bit of weight huh what's the last time you would? Anyway, Colt, I'm going to emerge a rainbow out of your black cloud. Here it comes. You ready? So here's some bright sides.
Starting point is 00:47:32 So people that have fewer emotional skills, this is some issues with them. Ready? Research suggests that people with high emotional intelligence may actually be less creative and innovative. I totally agree. Have you ever heard the thing of give the person that hates their job or what wants to work less the hardest you know task right because they'll make it the easiest i truly believe that what do you think steve jobs's eq was yeah quite a bit
Starting point is 00:47:57 though he didn't zero zero he didn't care about his own daughter he didn't care about anybody but he made a wicked tablet diddy samsung oh here we go again samsung's is better anyway the next thing highly emotional intelligent people have a hard time delivering negative feedback for the fear of hurting other people's feelings when i walked in he did the same thing to you give me honest feedback oh yeah about something you were doing yeah i will give you honest feedback because it does. Like this lady, perfect example. We're in Hawaii. It's expensive.
Starting point is 00:48:29 These restaurants are nice. So expensive. I asked for water three times. I finally go, this is the fourth time I'm asking you for water. She doesn't have to ask you for water. And everybody's just staring at me. I go, this is like the number one thing you can't do as a waitress because she's young right like i'm trying to help you to make more money in life right it's the same thing if you have a
Starting point is 00:48:52 pimple on your face call tell the person they have a pimple right like there's something in your teeth or you smell favor i was at a brokerage once there's a guy that just wouldn't put deodorant on no one would tell him. They finally came to me and go, you'll tell him. Yeah, I'll tell him. It's costing them money. It's costing them a lot of stuff. Why would you not? And I know that's true because of your five senses.
Starting point is 00:49:13 You wanted to give up sense of smell because people stink. Airport. You know what's funny? Somebody kept farting on that goddamn plane. To this day, like randomly, somebody will still comment on that on that post i thought you're going to say you still hold your breath when you walk by people no people still come off when they find that that little that snippet of you saying people stink but they do right like i would hope you would tell me if i stopped i would or you know it doesn't help you
Starting point is 00:49:41 you're going to get cheated on your boy that's why you got cheated on right there. Because she was the older one. No, but I mean, you do because if you care, right? Sometimes kindness isn't, or sometimes helpfulness isn't kindness. To be kind. Sometimes being kind, though, what is that whole thing? Nice and kind, sorry. Nice.
Starting point is 00:50:03 Being kind and being nice are two different things yeah right being kind as i generally want to help you help like i'm kind i want to it's more kind to tell you you have spinach in your teeth you know then it's not yeah it's not maybe it's nice because it's not nice as a connotation of everything has to be up you know it has to be delivered in a way that's not negative in any sense. People get embarrassed when you do that. Yeah. I'm like, look. I got a great story about that.
Starting point is 00:50:28 You got spinach in your teeth. Does that make you a bad person? Did you go out and rub spinach all over your teeth? It's like, no. Yeah. Did you purse? It's incidental to life. I'm letting you know that so you don't find out later.
Starting point is 00:50:40 Yeah. Dude, when I was in college, me and my roommate, Jim Blomquist, were at a place called CPA downtown in Tallahassee as a club. We're hanging out at the bar, right? And these two super hot girls are across the bar and this girl, they're kind of the kid girl kept looking over at me, looking over at me and kind of giggling. I'm like, yeah, what's up? You know, this is, this is looking good. Right. And all of a sudden, man, they make a break for it and they come straight at me and I'm like, okay, it's game time. This is why I play play the game this is why we took a shower today here we go
Starting point is 00:51:07 this is why we're doing this here we go and uh the girl walks over she kind of leads into me she goes hey and i said hey she goes i just want to tell you your zippers down i don't think your buddy's going to tell you wow i was like thank you yeah so kind of saying yeah that's exactly what i was looking for but not nice but it was kind it was kind did not make me feel good see my my ego would have been like oh yeah i know what she's looking at now yeah but yeah no but think about things like that don't you think that those banal sort of little just common human maintenance things if they get missed people always seem like they are reluctant right it's to tell you stuff like that but it's like your zipper came down maybe maybe it wasn't latched because you know
Starting point is 00:51:50 zippers won't come down if they're up so maybe it didn't that's not like uh that's not a human fault but people take fault right like people take that so personally her kindness created a negative core memory for me because i still remember i don't remember a lot of what happened in Tallahassee when I was there, but I remember that. I don't want nothing but good things to happen to that kind woman. I know. I hope she's fat. I gave a referral to somebody. I hate you.
Starting point is 00:52:14 And this person was legit trying to cancel the deal before because of one little mistake. So I called the guy. I go, look, I'm not trying to get in on your deal. I referred it off. I just want you to know you're about to lose like it was like twenty thousand dollar commission right i go they're pissed over one thing and instead of saying thank you you know i'll go fix that and let oh fuck you fuck them bye bye bye do i just stay out of my deal i'm like dude i'm just trying to tell you they're calling and telling me that they're going to you know that kind of stuff if you can't take that as a person you're
Starting point is 00:52:51 never going to get better in life and it's only going to cost you a money and b friends and c it could cost you you know a girlfriend or boyfriend whatever a lot of attorneys do that well we talk about we talk about this and we're joking about it like it's funny the eq but the reason it is important to at least understand this stuff is because you need to be able to read a room yeah man and i know and we all know people that just cannot read a room that just like they will you know those people that start talking and it's almost like like i love when people tell a shitty joke like like they try to quip in on something and it wasn't funny so nobody laughs
Starting point is 00:53:31 so they just assume that it they must not have heard me so they tell it again you know those people they're like but you guys not hear what i said i said stripper stripper and you're like yeah still not funny. I mean, that's, that's not having the ability to read the room. And I think having the ability to understand how other people are reacting specifically to you is a skill that you need to invest in. So even if you're not going to practice this or give a shit as our good friend Colt says, you need to understand it because you need to understand how to read body language and emotion and all of those things coming off people because how you leave them feeling or how they were how they respond to you has such a dramatic
Starting point is 00:54:14 effect on your business on everything your entire life you know that whole thing about i mean literally my point was about what i'm about to say right now i just did it to you. If you go in and you do that whole thing where you just listen to somebody and let them just talk and ramble on, of the greatest, oh, my God, we had the best conversation the other day. It was just Colt talking to me. Not you. You're not like that. You're not a talker like that.
Starting point is 00:54:39 But I'm just saying you meet those people, right, and you're just, uh-huh, uh-huh, actively listening. So you do some active listening you do whatever they talked for 45 minutes out of the 47 minutes you were together and you it was the best conversation they've had ever i would sit next to a guy that was having a date and that's all he did and i was i legit was going to go and that might happen and say hey man you just ruined this date because they already said it was the first date and everything. You're talking way too much, right? And you have to read stuff.
Starting point is 00:55:10 Like, I know when to read. I just don't care to change certain times. Like, there was a small little deal someone needed help with. They go, can you go meet with this guy? Sure. Can you do it in an hour because I'm there? Cool. I go.
Starting point is 00:55:24 I'm in my suit a tie whatever i show up it's a farmer okay i'm like cool talking guy we're just chit chatting and at the end of it i walked out i go hey that's better suited for you than me because not that he was a farmer he just was taking everything and saying well i gotta talk to my mom i gotta talk to my mom and i don't have time for that stuff. Right. And so I sat there, I go, he respected me and liked what I had to say. He doesn't care for me because I didn't try hard enough for him to, I go, so go get that deal. I don't know. You're better for, I go, go get it. It's such a small deal. I'll help you. The guy won it. Three months later, the guy finally called the guy that was asking me for help and he goes hey
Starting point is 00:56:05 so here's the deal they really like you um but they want me to do the deal and i go dude i told you three months ago so i told you and you almost lost i mean it wasn't a big deal but it was still tens of thousands for that time you do the ricky roma say is it my wife says I have three days to cancel the contract or whatever. Jim, look at me, Jim. It's me. It's me. It's just you and I here. We'll talk back.
Starting point is 00:56:33 Kettleworth. Your job is to help us. What is that awful? Come on, Gary Ross. Not to fuck us up. You child. No, no. No, no.
Starting point is 00:56:48 But yeah, no. us not to fuck us up you child no no but yeah no just and if you do find yourself in a situation where you're on a first date your date's saying nothing or you're in a business meeting and the other people aren't saying anything the best thing i've seen you can do is probably go hey i was getting a little excited i'm probably talking a little too much i haven't heard what you have to say about it and just defer and then fall back and if they have literally nothing to say probably a shitty conversationalist. Yeah, if they kind of pipe up and appreciate that then they're probably somebody you can spend time with It's funny talking about the the listen to other people in there say it's great Noelle Bowman our buddy is the master that I don't know how many parties I have We're at the end of the party somebody will come up to me like, you know, I really liked I love that Noel guy What does he do? Cause he never tells
Starting point is 00:57:26 anyone what he does. Cause he, the conversation is never about him. And I cannot even begin to say how many times that, that, that, that somebody said that to me, which is nuts. All right. Well, I think that's probably a good place to stop for today. So we know what we've established today that, that, that you know people are starting to steal from the american public realtors not the bad guy maybe you should listen to us when we tell you stuff colt officially a pod person and uh yeah connell 60 was high connell doesn't like my jingle but you know if you give somebody if you need some loving you need some uh you get in a car wreck or you tripped and fell dial c-o-n-n-e-7-o-2 connell i have a great story about getting that
Starting point is 00:58:05 number it involves multiple crackheads with different burner phones where my name the number for my name just so happened to be cycling through burner phones and i finally tracked one down it was like a malaysian company and all i had to do to get my phone number name was go to walmart and buy a burner and they linked it in walked over right to T-Mobile ten minutes later boarded it was it that was it took nine months because it was a new burner some new account all the time and I come guys trying to sell me roofing but he wants a lot of money out of it 702 roofing that's your number isn't it oh it's no it's not that's a website
Starting point is 00:58:43 that's my company name a 702 roofing is an actual phone number so don't call it because i'm not paying the guy what he wants right now how much you want i gotta i gotta i gotta tell you that that colt i'm just gonna be honest with you that might be a branding mistake my friend because when you say 702 roofing i assume i assume that's the phone number yeah i'm assuming i i've been trying to work it for a couple months yeah like if i could yeah i literally thought that was the number and i'm like way to go getting that number because if my number if i had a website called 1-800 real estate i'd probably have it but 702 is just the area code of people don't realize of las vegas yeah they do thanks
Starting point is 00:59:19 for not coming back from hawaii talking about brother like the 808 brother no i know so many people they do that they go hey brother there's a lot of shockers yeah yeah it's all good anyway there was two guys on the plane talking about did they have that did they have the jamaican braids the howlies there was one guy that walked in total white guy how the jamaica how's it thing cornrows the braids he had that flag on his head it was good for you man just living life your life live your best life whatever just do it you're gonna die one day nobody cares just do whatever makes you happy see no one cares chris is on the same nobody cares about you the way you do no absolutely like it so just do what makes you happy see no one cares chris is on the same nobody cares about you the way you do no absolutely like it so just do what makes you happy do what makes you happy all right
Starting point is 01:00:09 cool we're gonna call it a day there uh if you're listening to us on whatever streaming service you're on make sure you give us a five-star review subscribe to us give it hit the notification button make sure there if you're watching us on the youtube same thing and until then connell if they want to find you how do they find you 702 connell connell law.com okay for all of your personal injury needs car accidents i do real estate and business too but you know like the uh the thing i like to do more than anything is negotiate with insurance companies there you go people good results there you go and then colt how do they find you on instagram on insta i don't give out my,
Starting point is 01:00:45 my cells out there. If you need it, Google it. And of course you can always find everything about me at the John Gafford. And we will see you back on our podcast next week. Thanks guys. Hey, it's John Gafford.
Starting point is 01:01:02 If you want to catch up more and see what we're doing, you can always go to the John Gafford. If you want to catch up more and see what we're doing, you can always go to thejohngafford.com where we'll share any links that we have, things we talked about on the show, as well as links to the YouTube where you can watch us live. And if you want to catch up with me on Instagram, you can always follow me at thejohngafford. I'm here.
Starting point is 01:01:19 Give me a shout.

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