Everyday AI Podcast – An AI and ChatGPT Podcast - EP 115: How To Make AI Work For Your Product Marketing

Episode Date: October 4, 2023

What challenges and opportunities come with implementing AI in product marketing? How can we gain better insights into company productivity? Daniel Glickman, Sr. Director, Product Marketing at ActivTr...ak, joins us to discuss the power of AI in helping companies research faster and the potential impact it can have on changing the way products are used and marketed. Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion: Ask Daniel and Jordan questions about AI and product marketingUpcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTimestamps:[00:01:25] Daily AI news[00:03:55] About Daniel Glickman and ActivTrak[00:07:45] Using AI to track employee activity[00:11:30] How will AI change employee efficiency? [00:15:50] How Daniel and ActivTrak use AI[00:20:30] Using AI and ActiveTrack for small teams[00:24:45] Data collection for product marketing[00:27:35] Daniel's advice on AI in product marketingTopics Covered in This Episode:1. The interest in generative AI and analyzing data2. AI in product usage and marketing3. Bottom-up approach in product marketing and the use of bots4. Implementing AI in the workplace and its impact on employee effectivenessKeywords:generative AI, analyzing data, sales reps, productivity, implementing generative AI, research faster, examining data, AI, products, marketing, understanding products, podcast, everyday people, growing companies, advancing careers, livestream, AI jobs, LinkedIn data, Anthropic, AI startup, investment, valuation, product marketing, bottom-up approach, competitors' features, automate tasks, future advancements, connect dots, research obstacle, traditional product marketing, market challenges, product developers, sales team, transformation team, small business approach, mid-market approach, reorganizing sales and marketing, sales-led, account-based marketing, new product feature, employee productivity, employee engagement, AI technology, identifying connections, high-performing individuals, following a specific process, coaching, workplace, generative AI, Copilot, redundancies, inefficiencies, Google Ads, entrepreneurs, well-established companies, knowledge based teams, managing teams effectively, remote work, in-office presence, usage data, cohorts, qualitative data, market demand, market research, public data, review sites, company websites, YouTube, bot, competition, research team, trade-offs, company culture, team type, units of outcome, contact centers, service centers, output measurement.Send Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Start Here ▶️Not sure where to start when it comes to AI? Start with our Start Here Series. You can listen to the first drop -- Episode 691 -- or get free access to our Inner Cricle community and all episodes: StartHereSeries.com Also, here's a link to the entire series on a Spotify playlist. 

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Starting point is 00:00:00 This is the Everyday AI Show, the Everyday Podcast where we simplify AI and bring its power to your fingertips. Listen daily for practical advice to boost your career, business, and everyday life. Meet Firefly AI Assistant, now live and Adobe Firefly, the All In One Creative AI Studio. Just describe what you want to create and the assistant handles the rest, orchestrating multi-step workflows across Photoshop, Premiere Express, and more in one conversational interface. You direct the outcome. The assistant accelerates execution. How can AI change the way that we use products and the way that they're marketed?
Starting point is 00:00:53 You know, we don't really see how products are built until we really use them or, you know, until we experience them. But we're going to talk about that a little bit more today and a lot more on everyday AI. This is your daily live stream podcast and free daily newsletter helping everyday people like and you not just keep up with what's going on in the world of AI because there's always a lot, but how we can actually use it to understand what's going on in our world, to grow our companies, to grow our careers. That's what everyday AI is all about. Thank you for joining us. If you are joining us live, maybe we'll have fewer hiccups than yesterday. We'll see.
Starting point is 00:01:32 A lot of connection issues, but hopefully this is great. If you're listening on the podcast, check your show notes. Come join us live. It's a great time to be able to ask questions of the experts that we bring on in different categories all across the business spectrum. All right, before we bring on our guests, let's first take a quick look at what is going on in the world of AI news. There's a lot. Here we go. So, Mr. Beast, yes, there's Mr. Beast news that has to do with AI.
Starting point is 00:02:01 So Mr. Beast is calling out TikTok and AI. So Mr. Beast is probably the world's most famous content creator on YouTube. and he alleged that TikTok allowed an AI deep fake version of himself in an ad. So a different company used an AI deep fake version of Mr. Bees ran it in an ad. And Mr. Bees is the latest in the line of celebrities, even this week, that have been warning against this technology as multiple other actors have seen their AI deepfakes use without their permission in advertising. Not a good look, advertisers. What are we doing there?
Starting point is 00:02:42 All right, next piece of news, which isn't surprising, but jobs and AI are growing at a very fast rate. So new LinkedIn data shows that job postings mentioning AI have more than doubled in two years, which is fascinating because it's not just jobs in AI and working in an AI, but jobs in completely, you know, different categories that are needing and requiring AI skills. So if you're listening, it's probably a good thing that you're listening because we are building skills to make us, you know, better employees and to help build us better companies in the future. Last but definitely not least, Anthropic, making more news and looking to raise more money. So Anthropic, you've probably heard of their large language model called Cloud. So they have Cloud 2.
Starting point is 00:03:31 But the AI startup Anthropic is looking to raise at least $2 billion from Google. and other investors. So they did recently announce a very large multi-billion dollar raise from Amazon, but they are currently seeking a valuation of between $20 billion and $30 billion. And the company is already generating revenue. So they're already generating $100 million in annual revenue and projecting to get $200 million a year by the end of the year. Wow. Anthropic is really making a splash.
Starting point is 00:04:05 I'm excited to see what Anthropic is going to do. how they're more than anything, how they're going to connect Anthropic to the internet, which y'all have heard me talk about this before. You know, Google Bard is making those strides. Bing Chat is making those strides. Chat Chbbyt is the leader in that space. So I'm interested to see what Anthropic is going to do there. But let's talk about products.
Starting point is 00:04:26 Speaking of products, right? Let's talk about products and services. And I'm very excited to bring on today's guests so we can talk a little bit about us. So please help me. And welcoming to the every day. Day AI show, Daniel Quickman. He is the senior director of product marketing at ActiveTrack. Daniel, thank you for joining us. Thanks, Jordan. A long time listener, first time caller. Oh, I love that. Yeah, we're going old school in the radio days with that. Love it, love it.
Starting point is 00:04:52 Well, hey, Daniel, quick, just tell us, tell us, you know, real quick, just first about Active Track. You know, what is Active Track and what do you all do? Oh, yeah. So Active Track is, comes from the traditional world of employee monitoring or, oh, thanks for showing. Yeah, or productivity monitoring. So we collect the data or rather the metadata of what different team members are doing, employees are doing, or what devices are doing within your company. And we analyze it to give you better understanding and create impact of productivity within an organization. Who needs coaching? What processes work better? What are people working? remotely better than people who are working in the office. Should your remote work policies
Starting point is 00:05:38 adapt to better productivity? And that's really interesting. Some companies, they employees work better at home. Some of them they work better at the office. It's a new and interesting era, and we collect the data that powers it. Yeah. And that's really interesting talking about worker productivity. I do want to get to that here in here in a couple of minutes. But first, I want to also just because it seems that people, if they don't work in product. And they hear, oh, this person's in product marketing or product development. And sometimes people are left scratching their heads. So before we dive in deeper into the AI side of this, Daniel, maybe explain a little bit, even what you do in your role as, you know,
Starting point is 00:06:17 senior director of product marketing. Okay. So I have two hats at ActiveTrack, as many people do these days, right? So one is I lead a traditional product marketing, which basically means we help design and ship out a product to the better compete in the marketplace. We ask what exactly are the market challenges and how do our products fit into those? How do we package them in a way that better sells? So we work closely with the product developers to design these features and we work closely with the sales team to explain how to sell them. I also lead the transformation team that is shifting the company from a small business approach to a mid-market approach. So we're reorganizing how sales and marketing work together, and we're shifting towards more of a sales led and an AVM-led approach in a company.
Starting point is 00:07:10 Yeah, and it's super interesting and kind of like what Brian said. So everyone, thank you for joining us if you are here live and you want to know more about product marketing and how AI fits into the fold. Please drop a comment and let us know. But like Brian said here, he said, I always think this episode doesn't apply to me, yet it always does. Like absolutely, right? Like people don't know that there's multiple teams when, you know, developing a product, developing the software. People are working and spending a lot of time on saying, okay, how is this going to affect
Starting point is 00:07:41 our customers? How can, you know, marketing take this new product feature and explain it to people? So it's not a random haphazard, you know, a process. People are actually, people like yourselves are spending their careers and big teams to build better products and explain them to us all as well. You know, let's just jump right into it, Daniel. I was going to weave all the way around. But, you know, one thing that, you know, active track does,
Starting point is 00:08:07 and I threw it up on the screen here, is it helps companies. So, you know, they will use active track technology to gain, you know, better insights into employee productivity, employee engagement, you know, with AI, right? So we're just going straight, straight for some hot takes here. With AI, how do we think that employee productivity and employee engagement is going to change? And then maybe what insights might, as an example, ActiveTrack, be able to show on the back end to say, like, yes, like if a company implements generative AI in a big way, top to bottom, you know, how would Active Track kind of track that? Right. So ActiveTrack right now tracks the metadata, meaning we know how much time somebody spends in Zoom or how much time somebody spends.
Starting point is 00:08:53 say in Salesforce, and when you're amplified that across a large team, it adds up to a big difference in productivity. So for example, or it can translate a lot of money. So for example, if you're paying for 1,000 Salesforce licenses and only 300 people are using them, right? There's a huge immediate savings there. That's easy. That's simple. And yet, we see lots and lots of people all the time, surprised by this, right? Simple processes in an organization, just analyzing the data and saying, hey, you're spending, this team is spending about 30% of a time and outlook when they shouldn't. And this is true, right? Company shocked and they had to, they didn't believe the data. They said, this doesn't make any sense. How could this be there while spending 30%
Starting point is 00:09:40 of our time and outlook? Well, yes, yeah. And so there, so these are the easy stuff that where AI comes into play is the connections that are not obvious for a human to dig in. So right now, we're surfacing many reports to people where they can dig into the data. And the biggest questions that people have are, A, who are those who are essentially not working? And those are not very interesting questions to answer because that's a one-time thing. You find them, right? And you deal with it and that's that. And unfortunately, that's part of a very small part of a story of a big company. But the interesting questions are, hey, I got a sales team, for example, or I've got a call center team. And I see that some people are outperforming the others. Everybody's working.
Starting point is 00:10:25 Everybody's hustling. But why are some outperforming others? And this has to do with process. They're following some process that they may not even understand themselves. And the managers don't quite understand how to connect the dots and see, and they don't know what questions to ask to be able to find the answers, right? And that's when AI really comes into place, is to make those connections that we as humans have a hard time realizing, right? And so, for example, in the sales team, I was looking at my own sales team the other day
Starting point is 00:11:01 and asking the same question, why is one SDR outperforming the other? And what I found was that one was spending more time in actionable, taking action of actionable or in actionable solutions rather than in research, right? And there were implications around it. And so there's coaching that you know, now, okay, we just need to do some coaching around there.
Starting point is 00:11:23 Yeah. Go ahead. No, it's, it's extremely interesting. And I, gosh, I would, I would love to just sit down and look at all this data because I think that, you know, especially when we talk about generative AI and, and that example, right, that, you know, when you were looking at two different sales reps and, you know, one is more productive. They're both working hard. One's working on more actionable items. Another is spending more time researching. So it's not that any, that either person was necessarily had a flawed approach
Starting point is 00:11:54 or that anyone was misusing their time either, right? Which is very fascinating. But even when we talk about, you know, companies implementing generative AI, because I think one of the most looked over, or aspects of large language models, even something simple that most of us can leverage, like chat GPT, is the ability to research faster, right? Because it is something that employees spend so much time on. So I'm going to ask you here to just project something that may or may not be in your field at all. But do you think that as companies, you know, implement generative AI, you know, more top to bottom?
Starting point is 00:12:30 Because I feel so many, you know, even small and medium-sized businesses haven't yet. you know, how is that going to change the way that we work because someone like yourself, you are able to look at all this data, this employee engagement, where employees are spending their time, how do you think that generative AI once it is, you know, maybe when co-pilot is released in November from Microsoft, how do you think work is going to change and employee engagement and effectiveness as well? Adobe just introduced an entirely new way to create, bringing the power and precision of its creative suite into one conversational experience. Meet Firefly AI assistant, now live in
Starting point is 00:13:13 the Adobe Firefly app, the all-in-one creative AI studio. Powered by Adobe's creative agent, Firefly AI assistant lets you start with your vision, just describe what you want, and shape the outcome as it takes form with the assistant. The assistant orchestrates multi-step workflows, drawing on 60-plus pro-grade tools across Adobe Creative Cloud apps, including Photoshop, Illustrator, Premier, Lightroom Express and more to help bring your ideas to life. You can also get started with creative skills, a growing library of pre-built workflows for common creative tasks like batch editing photos, creating mood boards, portrait retouching, and creating social variations.
Starting point is 00:13:54 Every step the assistant takes is visible so you can refine, redirect, or take over at any time. You stay in the driver's seat as the creative director. Adobe Firefly AI assistant now in public beta. See it today at Firefly.adobie.com. Well, it's hard to know how it's going to change. But what we know in terms of employee effectiveness, we know that there are huge redundancies and huge inefficiencies in how people work. This is the biggest cost of business.
Starting point is 00:14:25 Or it depends on the industry you're in. In the kinds of businesses we in our audience here are talking about, typically the employees are the biggest cost or they're huge cost. And they're the most inefficient, right? And like you said, not because they're necessarily. misusing their time or their equipment, but because it's just we're not machines, we're humans, right? And so how do we make that more efficient? And so some of it is finding, is, is speeding up a work and taking repetitive tasks. And I think that's where AI right now, generative AI is used
Starting point is 00:14:58 mostly in organizations and most easily adopted. And that's why it's oftentimes a bottom up approach is when in product marketing, for example, I can take, I can go to Bob, ask Bob, hey, go to G2 reviews, here's the link, look at my competitor and tell me which are the top features that their employees, that their customers are rating. Now tell me how does that compare to mine? And so that's a work that would take me maybe two, three days to sit down and put together. It's just repetitive. So that's very obvious for me, right? As a product marketer, oh, I have a bot that can automate some of these repetitive tasks. What's going to happen in a few years from now is very hard to say because it's when we're
Starting point is 00:15:45 able to connect those dots from things that right now we cannot see we don't know to look for. That's when it's going to get very, very interesting. So right now I know what's slowing me down is this takes time to do the research, right? It takes time to listen into customer interviews, to inscribe them, read through the transcription, summarize, all of that. I can do the same with chat GPD or Bob. I just give them the whole transcription and say,
Starting point is 00:16:10 hey, give me 10 Google ad word titles based on this interview with a customer. And you know what? It works like a charm. It's beautiful. And I just hand them over to my ads campaign manager, right? I can see that it's very intuitive for me and I can see the connection there between my productivity and the work that needs to be done. Yeah.
Starting point is 00:16:33 But where we don't know is what we don't know. And that's why we cannot predict the big impact that generative AI will have on productivity 10 years from it. Yeah. It's hard. Yeah. Even when you say, I'm even curious what's going to happen in six months, right? Like, yeah, talking years in the futures is so hard to predict. And hey, Ben, Ben, thank you for your question.
Starting point is 00:16:57 Cecilia. We're going to get to those here in just a second. And if you do have a question for Daniel, whether about ActiveTrack, whether it's about product marketing, please get it in. But I do want to follow up on something that you said here, Daniel, like that example, right? Hey, based on this interview with a customer, you know, hey, large language model, give me 10 different ideas for Google ads. Fantastic use case there, right? Because I think so oftentimes people, whether it's in their roles, their departments, they're entrepreneurs, they're struggling to say, how can we use generative AI, right?
Starting point is 00:17:28 And I think you use it. And examples like you just said right there, such a great easy. example that anyone can use. But I'm curious, you know, how even at ActiveTrack, you know, how are you or your team or others, you know, using AI right now? Because, you know, it seems like it's only the largest of the large companies that have, you know, kind of company-wide, you know, generative AI approaches. But how are you, your colleagues, your company using AI even to your own advantage right now? Right. So A, footnote, most of the time when we're using AI, We don't know we're using AI.
Starting point is 00:18:05 For example, in LinkedIn Sales Navigator, Linking Sales Navigator, will suggest target accounts and new leads for me based on AI, right? I don't think of it as AI. ActiveTrek does all kinds of, creates all kinds of suggestions for productivity for you. We use some AI. You don't know, right? It seems to you very obvious here. You're outperforming compared to last week with productivity.
Starting point is 00:18:30 How do we know? We run some analysis into data. Right. So A, lots of the AI we use, we're not even aware. But here's some simple things that we use. We use with simple tools. We use BOD. We use LinkedIn Sales Navigator. We use Writer. We use Grammally. We's chat GPT. And by the way, chat GPD in the world, they keep competing. It's like Home Depot and Lowe's. It's always like one versus one is slightly better than the other. You can have switched between them. And each tool is slightly better than the other one, right? And so for different things. And so you might create maybe use Bob, for internet research, throw it in and then maybe also for ideation a bit, but you would never use it for writing. And chat GPT also, chat GPT tends to drift away and introduce its own ideas. So I don't want to use that for analysis and writing, right? I'll use something like writer, which is very focused. And most of the tools, by the way, you can use them for free right now. Yeah. So it's, it's really heyday for it. Now, at this point, always have a human inspect the work
Starting point is 00:19:33 and have a human managed to work. Think of it as an intern. These are interns, right? They're running and doing all the work for you. So we're using these tools for a market research, go collect the data, suggest improvements, analyze. Here's my latest customer interview. Look for repetitive key phrases.
Starting point is 00:19:55 Look for what are the top messages that you hear this customer say. What would you, I need, and then you would ask questions. Like, I need to write an intro email to a prospect at such and such a company. I want to make sure to highlight that our product is better than the competitors in these following bullet points. Can you write a personalized email to them to get them interested in our product? Now, most SDRs or BDRs, what did they do all day? copy paste, copy paste.
Starting point is 00:20:33 And that's why their position will disappear very soon and completely disappear. And if you look at the cold emails that you're getting in your inbox, every single one of them starts the same exact sentence in different variations. Why? They use some kind of AI to rewrite the same thing over and over again. It's basically, it's completely wrong. It starts with, I noticed that. And then they remove the eye.
Starting point is 00:20:58 So it just says, notice that or seen that, seeing it. Seeing that you are, guess that, you know, it's just variations of the same thing. Really silly, right? But we can use the same technology in a positive way to be customer-centric. And so you have to give it the instructions to say, I want to get the person interested. I want to ask the person about so-and-so. Get very prescriptive, like you're explaining to an intern. This is the proper way of doing it.
Starting point is 00:21:25 Don't let it tell you how to do things, right? And so it's, right? And so it doesn't know. It has no context. It doesn't know what are the best practices in your industry and what drives results. Yeah. It has no connection to the results at all. I love that.
Starting point is 00:21:45 I love that, Daniel. You know, even what you said, a couple great points there, you know, treating generative AI systems like they're your intern, right? Like that's what we teach people to. It's like, hey, teach a generative AI system like it's a new employee. know, don't just copy and paste something. I love your analogy, too, just saying like, hey, different, different Gen A-I tools for different purposes, depending on your needs, you know, chat GPT for this, bard for this,
Starting point is 00:22:09 kind of like you might go to Home Depot for these products. You might go to Lowe's for these products. That's such a great, I think, use case that a lot of people can learn from. But I do have a couple questions I want to get to. So Cecilia here. So Cecilia, thank you for joining us. So saying, you know, we're talking about large teams, you know, using active. But she's saying how well does using AI or ActiveTrack work for smaller sales teams or companies?
Starting point is 00:22:34 How does it kind of show the processes? So great, great question. Daniel, what's your take? How can AI or even ActiveTrack maybe be used to show for small teams, productivity, and, you know, engagement? Yeah, ActiveTrack always starts with a small team. Whether it's in a large company or a small business, always starts with a small team. We usually start with some kind of pilot program. And in fact, most of our customers are small business.
Starting point is 00:22:57 And the basic questions that people use us to answer are, are people working remotely? When they're at home, what are they doing? Are they collaborating when they're in the office or when they're at home? And you'd be very much surprised to know the answers. So sometimes people come back to the office, they're mandated to go back to the office. And it turns out that they sit in the room and they actually don't collaborate. They could be better when they're at home. It really depends on the company and the culture.
Starting point is 00:23:25 And so A, to find out, okay, to make sure that without harming the culture, people are actually doing what they're supposed to. Very simple. We use it in ourselves, and I love it. It helps for capacity planning. We have one of my employees going out on maternity leave next year. And we're thinking, okay, what is our capacity within the product team at large to handle that? Do we need to get a replacement? Can we manage without?
Starting point is 00:23:52 All of these questions, we can see the data right there. And so, yeah, small teams, larger teams, the more data we have, the more insight, the more big, the bigger the team, the bigger the economic impact, of course. Yeah, makes perfect sense. So thank you. Yeah, Daniel, thank for that one. Cecilia, great question. I wanted to get to one more question to hear quick from Ben. So Ben asking any trends in which types of companies or employees work better remotely or in the field?
Starting point is 00:24:20 I love that question. I wasn't even thinking that. So thanks for that, Ben, because I'm sure, you know, active. track, you know, during the pandemic and we have these work from home, hybrid work environments, you know, yeah, what is, what are you all seeing in terms of just the state of work and productivity, you know, between remote, in-person, hybrid teams? That is a great question. I don't have an answer to.
Starting point is 00:24:41 I've been asking inside the company, we have a research team that answers these kind of questions. And what they're telling me is that we have some research papers around these topics. And you can see it's anonymized. It's sort of bigger, bigger data. you can see that they'll definitely trade and spend, but it really, really depends on the company culture and the type of team. So it's really not so much the type of company, but a type of team.
Starting point is 00:25:03 And most of the teams that are interested in active track are teams that have fixed units of outcome, meaning they produce widgets. So they're sort of either contact center, service center, sales teams, where you can measure units of output. When it comes to knowledge-based teams, it's a bit more difficult to measure the output. Like, how do we, you know, what is my output? I don't really know exactly, right? We can't measure it.
Starting point is 00:25:32 And so those teams tend to work better anywhere, as long as there's a clear understanding of what is the process. It is very difficult sometimes to create brainstorming and different sort of the different little things when you're at home and when you're isolated. And so then it becomes a question of balance. How often should people be in their office? How often should they be in meetings? It becomes a question of how do you manage these teams rather than should these teams exist remotely or in the office.
Starting point is 00:26:07 Yeah. Yeah. It's a great point. And just, yeah, it's the way we work, you know, I think between, you know, the pandemic and shutdowns and remote. And then you, you throw into the mix now generative AI, you know, and I keep, I keep thinking, Daniel, of your example of, you know, the two employees similarly that are both working very hard, but very different results. Yeah, it is, it is changing. And, you know, data, I do real quick want to ask you about data because it's, it's one of the most important
Starting point is 00:26:37 thing when we talk about, you know, not just leveraging AI, but even improving everything in the workplace. It all comes down to having good data. And, you know, even when we're working, with AI models, same thing. We have to make sure we're giving it great inputs. So can you talk real quick just about the importance of data collection for product, you know, product marketing and even how y'all are using data at ActiveTrack? Yeah. So we have, so on the product level, we collect data on usage, which cohorts are using different features, for example, and how often. And so we want features that most customers use most of the time, right? And we're less in in features that some people use some of the times, right?
Starting point is 00:27:21 And so it helps us prioritize the features and calibrate against what is the market demand. There's qualitative data alongside that, which is customer journey interviews and asking people what exactly are asking our best customers, what was your buying journey like? What was the problem you were looking to solve? What did you call that problem at the time? And did we meet your expectations? How so? What surprised you for the better when you found us? What was a trigger that made you know this is the right solution to you? And which features did you associate with that? So we need to connect the two of them. So there's the qualitative and the qualitative we have over 10,000 customers. So we have a lot of data, sometimes too much about what are people using. But it doesn't necessarily correlate to what will people buy or what will cause people to pay more. We want people to pay more. We want people to pay more. because we drive more value to them. Right. Yeah. Yeah. And so to drive more value, we have to identify what are the problems we're solving.
Starting point is 00:28:22 And that's by intimately knowing the customer. And then of course, there's the data about what are people requesting. So we have, we use tools like product board to categorize requests. We bring a request from an entire company. Everybody is welcome in the company to post and say, hey, I heard a customer mentioned this. I heard a customer mentioned that. And we just dump it into product board and then sort it out. and surface the highest value or most common requests. And many companies will use tools like this. And so we look at, so when it comes to, last track of the original question.
Starting point is 00:29:01 No, it's all good. You know what? Because actually, it's a great transition point because we have covered so much, right? Like we've talked top to bottom, Daniel. You know, we've talked a little bit about just product marketing, what y'all at ActiveTrack doing, you know, sales and marketing, customer success, different gen AI tools. So we have been all over the place. But I do want to end with this, you know, because we have talked about a lot. But if you look
Starting point is 00:29:26 at product marketing and how generative AI and AI systems are being used in product marketing right now, what is the one takeaway? So maybe, you know, someone listening right now is in product marketing at another company and you know, we've thrown out all these great ideas. What's that one piece of advice that maybe you would give to someone that is interested in product marketing and how AI is used in that space? What's what's kind of your your big takeaway here for them? Yeah, I'd say that now we have the ability to to have generative AI do market research for you in a speed and ease that wasn't available before. The data, the public data has been accumulating over the last recent years through things like review sites, websites, different company websites, YouTube,
Starting point is 00:30:17 etc, lots of different pieces of data about competitors out there. And it just took a lot of time to accumulate it, put it together, and analyze it. And this is the bigger evolution that you're able to very quickly collect that together, have a bot go out there on the web for you. And you can tell it, hey, please analyze based on third-party data only, not looking at the company website, right? Exclude companies. What are your sources? Run the same analysis without excluding company website, right? Things like that. So make your training an intern and collect that data and find out what are people saying and what are people thinking about the competition. How is it
Starting point is 00:30:56 positioned and how should I position myself? This is becoming very, very easy now compared to before. And then rewriting messaging based on the particular positioning is also much faster. Before we had to sit down and think about, okay, what are the exact words we need? Now you can tell you know of AI, hey, here's my, here my bullet points around feature description. I want you to rewrite a paragraph for me, for this very particular audience. Make sure to highlight this differentiation against the competitors. Go. And this is something that would take you maybe half a day before because you'd have to sit down and obsess. And it does it for you.
Starting point is 00:31:38 And take a look at it and say, I'll just change this there. And here we go. This is the big revolution. I think this allows for much fewer people to work on the same problems. Yeah. Absolutely. Just great tips, top to bottom. Great insights.
Starting point is 00:31:54 Daniel, thank you so much for joining the Everyday AI show and sharing your experience with us. And hey, make sure to sign up, sign up for the daily newsletter. But Daniel, thank you for joining us. We're going to share a lot more about ActiveTrack and what y'all are doing in the newsletter. So thank you, Daniel. Thank you, everybody. All right.
Starting point is 00:32:13 And just, yeah, I'm going to throw that up there real quick because we did go over a lot. We did go over a lot. So don't worry, sign up for our daily newsletter. Go to Your EverydayAI.com. We're going to have a lot more on what Daniel just broke down because he gave us so much great information. So we're going to have more on ActiveTrack. Also, you know, I do.
Starting point is 00:32:31 I do have to shout this out quick. I was noticing in the comments, there was just a lot of good, old-fashioned networking going on. I'd love to see this. Michael asking questions about AI image generation, Nisani, you know, answering them, you know,
Starting point is 00:32:46 which brings up this point. Hey, we're creating a little something called the AI inner circle. So if you're listening on the podcast, if you're a longtime listener, first time caller like Daniel was, reach out to me in the show notes.
Starting point is 00:32:56 We have a little AI inner circle going on today and Friday. It's a free event. network with other like-minded AI people. So thank you all for joining us and we hope to see you back on another edition of Everyday AI. Thanks y'all. Meet Firefly AI assistant now live in Adobe Firefly, the Allman One Creative AI Studio. Just describe what you want to create in your own words and the assistant handles the rest, orchestrating multi-step workflows across Adobe Creative Cloud apps, including Photoshop, Premiere Express, and more in one conversational interface. You direct the outcome while the assistant accelerates execution.
Starting point is 00:33:39 Stay in control with the ability to step in and refine at any time. See it today at firefly.adobie.com. And that's a wrap for today's edition of Everyday AI. Thanks for joining us. If you enjoyed this episode, please subscribe and leave us a rating. It helps keep us going. For a little more AI magic, visit Your EverydayAI.com and sign up to our daily newsletter so you don't get left behind.
Starting point is 00:34:10 Go break some barriers and we'll see you next. time.

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