Everyday AI Podcast – An AI and ChatGPT Podcast - EP 182: AI Efficiencies in Cyber - A Double Edged Sword
Episode Date: January 10, 2024There's a constant battle happening with cyber security and GenAI. While AI can benefit the evolution of cyber, it also can be a double-edged sword. Glen Pendley, Chief Technology Officer at Tena...ble, joins us to discuss GenAI's impact on cyber security.Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion: Ask Jordan and Glen questions on GenAI and cyberUpcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTimestamps:01:45 Daily AI news04:45 About Glen and Tenable08:06 Attackers are opportunistic, protect yourself proactively.12:12 Chrome vulnerability CVE-2023 poses significant threat.14:06 AI expedites data mining for cyber threats.20:13 AI tools enhance security features for software.22:14 Keep software updated and limit user access.25:17 Preventative security is crucial, don't overlook basics.29:13 Previewing GPT store launch & daily AI updates.Topics Covered in This Episode:1. Tenable and Its Role in Cybersecurity2. Impact of Generative AI on Cybersecurity3. Role of Public and Private Sectors in Cybersecurity4. Phishing Attacks and Cyber Hygiene Practices5. Personal Cybersecurity Best PracticesKeywords:OpenAI, ChatGPT Enterprise, Pennsylvania, Amazon, Alexa skills, artificial intelligence, historical figures, custom songs, Rabbit, Rabbit R1, generative AI, cybersecurity, Tenable, vulnerabilities, proactive security measures, public sector, private sector, small businesses, AI devices, deep fake technology, GPT, GPT store, CISA, phishing attacks, ransomware, cyber hygiene, end users, evolving threat landscape.Send Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Start Here ▶️Not sure where to start when it comes to AI? Start with our Start Here Series. You can listen to the first drop -- Episode 691 -- or get free access to our Inner Cricle community and all episodes: StartHereSeries.com Also, here's a link to the entire series on a Spotify playlist.
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There's a constant battle going on that I think not a lot of people see or understand.
And it's being fought in cybersecurity and with generative AI.
So we're going to be talking about how AI efficiencies in cyber can actually be a double-edged sword.
And we're going to be talking about those things and more today on everyday AI.
Welcome, y'all.
My name is Jordan Wilson.
and I am the host.
Everyday AI is for you.
It's your daily live stream podcast and free daily newsletter,
helping everyday people like you and me,
not just understand what's going on in the world of generative AI,
but how we can all actually use it to grow our companies
and to grow our careers.
So I'm excited to have a guest on today,
an expert in cybersecurity to actually tell us about this kind of ongoing battle
that's always being fought that many of us aren't even aware of.
But before we get into that,
that let's first go over the AI news.
And if you are joining us from the podcast, thank you.
Make sure to check your show notes to find our website.
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But make sure you do go to Your EverydayAI.com to sign up for that free daily newsletter.
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All right. So let's go over what's happening in the world of AI news.
So OpenAI has announced a large-scale partnership with the state of Pennsylvania.
So Open AIs Enterprise ChatGBT service will be deployed by the state in a pilot program by the state of Pennsylvania to help state employees with administrative work.
So this pilot program will initially involve a limited number of state employees with the potential for expansion in the future.
future. ChatGPT enterprise will be used for tasks such as creating copy, drafting job descriptions,
and addressing conflicting guidance in employee policy. So a pretty big announcement. This is one of the
first big government partnerships that Open AI has announced in a huge way, the entire state.
All right, Alexa is getting some generative AI skills. Amazon has released three new Alexa skills
that heavily incorporate artificial intelligence. These skills allow users to
to chat with historical figures and other chatbots, create custom songs, and play an AI-driven version of 20 questions.
All right. So these three new skills are character.aI, which is the one that allows you to chat with historical figures,
splash and volley games, and they're all accessible through the Alexa app and the Alexis Skills website.
All right. Last but not least, a new AI powered hardware device made a big splash.
So it is called the Rabbit R1, and it was just.
us announced at CES, the Consumer Electronics Show.
So the AI startup named Rabbit announced their new hardware gadgets, the R1, which is a
standalone AI device.
So it's not an app that runs on your phone.
And it's a piece of hardware similar to the other ones such as the, what is it, the Humane's
hardware device that was announced a couple of months ago.
So this device from Rabbit has a 2.8 inch touchscreen, a rotating camera, and a scroll wheel.
and it uses Rabbit OS, so it has its own operating system, a universal controller for apps,
and has a dedicated training mode. It's already available for pre-order, I believe $199 and is set to ship in March.
So the Rabbit trained this model on how to use existing apps, making it a potential solution
for controlling various apps through a single interface. So yes, it will be able to interact with
the other apps that you use on other devices. So interesting, you know,
one way we've been seeing generative AI really come to life
over the last couple of months is through hardware devices.
So maybe if you have a smartphone like an iPhone,
maybe you don't have a lot of new generative AI capabilities,
but they are coming to hardware devices very quickly.
All right.
So a lot more on the website.
So go to your Everyday AI.com.
If you're joining us live, thank you.
I'm excited to bring on our guests on the show now.
So if you are joining us live like Megan or like Brian, good morning.
Thank you for joining us as always.
But I'm excited to learn some things today, right?
That's what we do here at Everyday AI.
We bring on extremely knowledgeable guests who can teach us how generative AI is impacting different industries.
So with that, I'm very excited to bring on to today's show.
Let's go ahead and welcome.
There we have him.
Glenn Penley, who is the chief technology officer at Tenable.
Glenn, thank you so much for joining the Everyday AI show.
Thank you for having me.
Absolutely.
Hey, could you tell us just a little bit about what is Tenable and what does Tenable do?
Yep.
So Tenable is obviously a cybersecurity company.
That's why I'm talking to today.
And when you think of cybersecurity tools, there's a ton of them out there.
But to simply kind of put it, there are two broad sort of groupings of security tools,
tools that sit there and look at what bad guys are doing and the environment tries to stop them.
And then there are security tools that try to assess, you know, the good guys' environment and
then give them instructions on how to fix the environment before the bad guys have a chance to attack.
And Tenable sits on the preventative or proactive side of security where we assess, you know, your cloud,
your laptops, your users.
We look at how everything is configured, who's using them software vulnerabilities.
and then we give people a plan to try to reduce their risk before the bad guys attack.
Maybe give us an example of like a type of business that you work with.
Are you working with just, you know, huge businesses?
Are you working with small businesses?
And then what are some of those, you know, day-to-day vulnerabilities that you help those businesses detect?
I mean, we have about 50,000 customers.
We're one of the largest cybersecurity companies in the world.
So it's a huge breadth of different types of companies.
customers, everything from governments and, you know, militaries down to, you know, local mom and pop
flower shops, you know, and everything in between. So it's a pretty broad range of customers
and different types of verticals and stuff like that. And some of the things that we help folks
with is, you know, obviously the here's the software you have installed in your environment, the
vulnerabilities you have, things like that, or, let's say from an operational technology,
even like from basic laptop sort of stuff to here's the devices that you have running your
manufacturing uh environment that's making the you know the plant run here's how it's configured
the firmware like it so it it's a huge range of uh really kind of being the you know the
system of record for like state across everything that your environment yeah and so you know i'm
I'm curious because I think a lot of people when they think of cybersecurity, you know, even sometimes
myself, I really just think of, oh, you know, this is something, you know, really that the government
is taking care of, you know, where does that kind of like public versus private sector, you know,
where does it start? Where does it end? You know, are we getting certain, you know, protections,
you know, like, you know, for people here in the U.S. as an example, like, are there, you know, is the
government looking out for things or is it really just up to, you know, ourselves as, you know,
business owners or, you know, hiring or working with a company like Tenable to make sure that we're
protected. It's, that's a great question because, I mean, I think, you know, attackers are
opportunistic, right? Like they'll, they're like water. They'll find the path of least resistance and
do whatever they need to do. So to assume that like, oh, you know, you and I, we own a bakery,
like nobody's going to target us. Well, if you make yourself super easy to get targeted,
they will, you know, if the juice is worth to squeeze.
When it comes to, you know, or somebody else is going to take care of the problem,
I definitely wouldn't rely on the government to do that, though I will say in, you know,
in the last few years, we've seen like the stand-up of SISA, which is a government agency
that's really focused on trying to, again, they can't enforce private companies or people
to do anything, but they've given out great guidance on.
you know, to try to ensure that people either have the resources to work with companies like us or things that they provide and just educate private business to make better decisions and inform them.
So it really is up to you to kind of protect yourself.
But there's more and more, I think, help from larger organizations or like government organizations to at least steer people in the right direction.
So, you know, obviously with cybersecurity, this is an industry that has been using artificial
intelligence way longer than most other industries just due to its nature. But, you know,
Glenn, can you just kind of walk us through a little bit how generative AI, you know,
over the last couple of years, has changed the cybersecurity industry?
Yeah. Again, another great question because it's interesting, you know, within Tenable,
we've been leveraging different forms of AI before generative AI really kind of took off in a number of different ways.
And when, you know, Chad GPT came out, everybody got super excited.
Even people with Intentables like, why aren't we doing anything with AI?
It's like, well, we have been.
It's just that generative AI is more like practically applicable to more people.
So like people feel it and see it more.
Whereas having a machine learning model that a bunch of data scientists put together and it just outputs something,
it's not really the same sort of everyday people don't get the value out of that.
So from a security perspective over the last few years, really generative AI is an efficiency tool, right?
Like whether it's cybersecurity or you work in marketing and you need to write emails to, you know,
it's just it's great to help somebody that knows what they're doing,
just do what they do quicker, more efficiently, more options.
and those same efficiencies are applied within security.
So bad guys have been much more efficient in doing some of the things that they do.
And it's up to us as security vendors to kind of evolve our products to be just as efficient
or allow the good guys to be just as efficient to combat some of the stuff that the bad guys have been doing.
Can you even talk about the efficiency and maybe how that changes things for, you know, quote unquote,
the good guys in cybersecurity, right? Because I'm guessing that there were tasks, you know, when it comes to,
you know, threat assessment or detecting vulnerabilities. I'm guessing that there were tasks maybe five or
10 years ago that would take many hours that could be done now in minutes. So maybe could you
walk us through just just one or two examples of how generative AI is specifically making kind
of this preventative cybersecurity much easier for, you know, companies like Tenable.
Yeah, so a very, very basic example. If let's say, you know, something that, you know, we do is from a tenable perspective, and I interact with the laptop that you're using today, right? And all of a sudden, you'll be able to see what we'd be able to tell you specifically, well, you know, you're using Chrome. I'm just making this up, right? But let's say you're using Chrome. Hey, you got it right. You got it right. And there's this vulnerability in Chrome that like is exploitable will give like the technical deficit. C.V.
VE dash 2023, some like kind of generic,
what's not generic name, but like just a name,
very little information from a summary perspective
and say, well, this is really bad
because of whatever the reason might be.
So now you as a good guy sit there and be like,
all right, well, why is it bad for me?
You know, like what does this really mean?
Yeah, I have enough and I trust that tenable
is telling me the right information,
but I don't really get.
So now with generative AI, like things that we've been able to implement
is when we pull all this data together from across like all the tools we have,
instead of just saying CVE did this is this,
it actually explains exactly what it's about and like continually looking at
for intelligence feeds, stuff on the internet, things in the news.
So like when you read about it, it's like, oh, this ransomware group is using this
vulnerability to do this, this and this.
So now it's just it educates the defender on like why they should care about it.
Whereas before it, if they did actually go the extra step to be, you know,
more educated on it, they'd have to go to the internet, start Googling stuff. It just, it just takes
time. And they're like everybody else, everybody has way too much work to do and not enough time.
So if we can just simplify how people are consuming information and just educating them,
allowing them to make better informed decisions, that's a great practical application of GenAI,
which is what we've been, you know, trying to do. You know, on the other side, right,
because we kind of already mentioned this, but these efficiencies and,
the double-edged sword is that, yes, it obviously makes it easier for the bad guys to, you know,
exploit vulnerabilities. So, you know, whether it's, you know, individuals or, you know, state
actors, how are the bad guys, you know, using generative AI on the flip side to find these
vulnerabilities faster? Yeah. So there's, I mean, there's a bunch of different examples. But two,
like, I think from a time-saving efficiency, like one good example is if let's say I wanted to,
whether I was a nation state actor or just like a, you know,
a group of bad guys trying to make a ransom work group, for example.
And I wanted to target your business.
Like one of the easiest things to do,
and this is how it really happens in the real world,
is I'd go to LinkedIn and start looking at different employees
and start kind of looking to see who is who, like kind of what their skill sets is.
And you can really infer a lot of stuff like understanding what technology people have
because it's certifications they use.
Or it's just like just data mining,
doing reconnaissance on different targets you want to do.
That takes time, as you can imagine.
Generative AI makes it a whole lot easier to start building out
and mapping out like how, who is who in an organization
and how you can infer a lot of stuff, like I said, like on technology.
So now instead of taking a week or two or three or a month,
depending on the size of the organization and what you're trying to accomplish,
you can really narrow that down to almost no time.
Another easy example that's been impacting people as soon as Gen AI really came out and started hitting the market is fishing.
For a number of years, like these anti-spam and anti-fishing tools have had different models to look and stop the spam getting into your inbox.
Well, Gen AI makes it really easy to bypass the existing models and things that these different tools have put in place.
So, you know, you've seen a lot of these, from a vendor perspective, these tools, having to implement Gen.
AI, again, to combat the sort of work that the bad guys have done to bypass those tools.
So, I mean, those are two kind of basic examples, but it shows how generative AI has made some things obsolete from a defender perspective and just the time efficiency from like a reconnaissance and allowing.
skilled attackers to do reconnaissance on that.
Yeah, Glenn, I think that's a great example, what you said, because, you know,
traditionally, even if you look at something as, you know, quote unquote, low level as
fishing attempts, I think historically, they've always been easy to spot a mile away, right?
Like, it was like, oh, there's a handful of them.
They're all the same.
They're usually poor grammar.
Nothing truly personalized, maybe aside from the name.
But now it's like, I even have friends that have, you know, maybe small business owners.
And, you know, they're getting pretty sophisticated, you know, attacks that are very personalized that seem almost handcrafted.
Is that, you know, even when you think of how the bad guys are using it, would you say that there's more of a threat for, you know, those like lower level, you know, kind of fishing attacks on small, you know, small businesses?
or would you say that generative AI, at least in terms of the bad guys using it,
are going to help, you know, kind of these smaller bad guy groups become bigger and more,
you know, more dangerous because of generative AI.
Which way do you see it going kind of on the bad guy side?
I think it's, you know, it's because attack, like if you're really trying to attack
something, you want your time to be worth something if you're the bad guy, right?
Like, I think because things, again, are more efficient, like you want, I think it's going to go more like quantity or quality.
And the reason why I believe this, and you were kind of touching on it a little bit is like it's funny.
You people from a security perspective, the overwhelming majority of real attacks when they happen, whether it's to normal, like everyday people, like my father or not, for example, I swear to God, clicks on, now, like it's, in fact,
every other week to like huge government organizations.
99% of the time, it's because of something like fishing.
Like the end user is the root cause.
There's like people like always, and it's funny in the security industry, we don't help.
But there's always like, oh, this huge vulnerability and like you're these things on sitting
on the internet are obviously bad and you need to make sure you secure them.
But what ends up if you see all these huge real attacks.
it happens. 99% of the time, it's by the everyday user clicking on a link and people not practicing
good cyber hygiene from a user perspective that it allows the bad guy to get in and then they move
laterally to do something. And again, it's usually through email or somebody clicking on a bad
link and what generative AI enables bad guys to do is more broadly create content that people,
it's more believable. So if, you know, our bakery shop down the road, we typically, we probably
probably don't have the money to put in good anti-fishing, you know, software and stuff like this.
And maybe we only have five computers. But if I, if that's a bad guy, if we just blast enough
stuff out, one of us clicks on that link and now we have ransomware. And our five machines that
we have don't work at all. Either our business stops or we have to pay some sort of ransom. So I think
you're going to see more and more everyday businesses be impacted.
or just everyday people be impacted with just things like ransomware because the quantity over quality
is a more realistic thing with Gen AI and stuff like that.
Yeah. And hey, as a reminder here, we have Glenn, Glenn Penley, the chief technology officer at Tenable.
So if you do have any questions for Glenn, make sure to get them in.
Glenn, a great question here from Sean. So we're talking a lot of things, you know, at the big business level.
But even personally, so Sean's asking, are there any ways to use generative AI to boost our own personal cybersecurity, right?
It's a good question.
But yeah, are there any things that we can do even personally?
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because I wasn't just joke.
My father, I swear to God, it affects himself every other week.
A lot of the tools that you can buy, like, you know, on app stores and stuff,
like security tools for personal use, a lot of them are starting to implement different
Gen AI capabilities into their own technology.
Gmail does, I think, a pretty good job of, you know, their anti-spam and fishing stuff.
I would give like a recommendation when you go like whether you use Gmail or Yahoo,
people still use it or Microsoft's offering.
Make sure you go in and like enable because a lot of times they won't enable a lot of the like
extra security features because people are too worried about or like the Google is more
worried about you having a good experience with that insecurity might not be the most important
thing.
So whether it's your web browser, your, you're, you know,
your email client that you're using, go in and try to find the enhanced security settings
and enable them.
Because a lot of times that more and more software is leveraging Gen AI, but it's not necessarily
enabled by default.
So that would be one recommendation.
And if you're downloading software on your own personal laptop, make sure you're looking
to see if the features and functions they have included.
That would be my recommendation.
You know, that actually is a great transition here to, uh,
Celia's question. You kind of just said there, hey, be careful with download. So Cecilia asking,
you know, could you review the top basics of good cyber hygiene? So maybe not, you know, having to,
you know, rattle off a list of your top five, you know, right off the bat. But, you know,
maybe aside from, you know, being careful what you download, you know, being a little
suspicious in a good way of random emails coming in, are there, maybe could you name one or two
other kind of good, you know, cyber hygiene things that all of us can take into account.
Yeah, the first thing is, especially from an end user perspective, because most people overlook that they just think of their servers.
Like it's 1999 and we're still getting hit with worms.
Make sure that the machines that your everyday users are using are up to date, like the software, whether it's Chrome, it's automatically getting updated, that you're patching your machine, that like that you don't have vulnerabilities sitting on your endpoints.
that in the event that there is an attack, there's not, like, so if somebody clicks on the
fishing link, for example, with a malicious link, if there's no software to exploit the machine,
like, then it doesn't, it won't matter.
So keeping your machine up to date from a software OS perspective is first and foremost.
And two, from a user, like, don't over provision users where you can.
The whole zero trust concept, don't make everybody in your organization administrators for
everything because when somebody gets exploited, if everybody has the keys to the kingdom,
you're done.
You know, so those are the two.
I mean, it's easier said than done to do all those things.
But like if you do that, at least you're minimizing the field of fire that the, the bad
guys can take advantage of.
You know, Glenn, I think there's a lot of listeners on this show who maybe find themselves
in the position of they work in a smaller medium-sized business.
You know, maybe they're a, you know, CEO or, you know, they're a director of a large department in their company.
At what point, especially with, you know, the speed now of generative AI, making it easier for the bad guys, you know, to do their work,
at what point do businesses need to say, all right, you know, we're relying on our own internal, you know, windows or Mac, you know, virus protection and, you know, these best practice, you know, fishing techniques.
But at what point do they have to say, all right, you know, we might need to, you know,
bring in an expert to help us on the preventative side.
Because I think once people get attacked, it's always like, oh, at that point, it's too late,
you know, and it's probably going to be expensive.
But at what point is it, all right, hey, this is best practice, personal security.
We're a small team versus, all right, we should be, you know, having, you know, a partner to
help us on the front end prevent this.
Yeah, I mean, I mean, in a perfect world, it'd be like immediately.
but the reality of the situation is, you know, money might be tight.
Like you have a budget, like you're trying to grow a business.
Like it's easy for me to say like, oh, you should be buying our stuff, you know, yesterday.
Like what's taking you so long?
But the reality is my recommendation is based on the reality of the situation,
if I would make some form of investment in, again, regardless of if we're our bakery shop or, you know,
the other end of the spectrum is do the basics, like whatever security vendor you go with,
whether, you know, Tenable or, you know, whoever, whatever part of preventative security.
And it is, defensive depth is important.
It's not like, like as soon as you do preventative security, you don't have to worry about a tax because the tax will happen.
So again, you have to balance things.
But I see way too often, especially in smaller companies, people get like caught up in the hype.
and they'll buy like this super fancy slick sort of tool that's like that will do you no good
because you're not even doing the basics of like trying to minimize again that field of fire
like the scope of what could be attacked so I you know as as early as you possibly can like do
the basics take advantage of the security tools that do come with like different software that
you use from a business perspective you know Mac Windows like you know you know
the security things that they have, like I mentioned a few, like the email clients,
in a lot of cases, there are good security things that are embedded in different software
nowadays, just people don't enable it.
So I at least do that.
And if you do start when it's time, and again, at any time, start investing in security
tools from different vendors, just do the basics.
Like get, go work with a vendor that's going to make the most impact and not something like
this slick.
thing that you just got pitched by some random sales guy. Yeah, exactly. I think that's important.
So, Glenn, we've talked about a lot here on the show so far today. So we've talked about how
generative AI is making it easier for the bad guys, but it's also helping, you know, the good guys,
you know, to detect these vulnerabilities faster and more accurately. But, you know, as we wrap up
the show here, looking forward, how do you see generative AI, even changing, you know, the
cybersecurity industry in the years to come. Is this going to be something where, you know,
threats and vulnerabilities are going to be coming even faster as the technology advances?
Well, yeah, I mean, I think as, you know, new models, new LLM, like as things evolved, that will
evolve as well. I think from a, I think we'll see emerging markets from a cybersecurity perspective,
the need to secure as more and more companies start building.
out their own large language models and applying their own stuff versus just using like chat GPT
or bar or whatever it is the need and the desire to secure their own models because there are attacks
against like actually gen AI tool like you know you know prompt injection there's like lots of things
you could do to mess with the models that people are using so i i think we'll see the emergence of
more and more security tools and a desire from companies that are
building out their own gen AI models to secure that.
So I think that's something that we'll start seeing probably,
I wouldn't be surprised within this year we start seeing that.
And I do think like the deep fake, you know,
we start dealing with like that.
Like I think that's,
that could get really gnarly pretty soon.
And it's an extremely difficult problem to solve.
So it'll be interesting to see how that.
But between those two, I think we'll start seeing,
more away from text-based, you know, things that have been applied with Gen AI up to this
point from security perspective to some of that.
That's a good point.
Yeah, you got to have your like family safe word, right, especially as these as these clones
start, you know, coming in quick and are super, super impressive.
Well, this, hey, I don't know about everyone else, but I learned a ton here, you know,
best practices on not just personal, you know, cybersecurity, but even just having a better understanding
now on how generative AI is being used on both sides of the field. So Glenn, thank you so much
for coming on the Everyday AI show and sharing your expertise with us. Yeah, my pleasure. Thank you
for having me. All right. And hey, everyone, as a reminder, tomorrow, we're going to be talking about
GPT Goldmines, clever ways to cash in with Open AI, probably releasing the GPT store any hour now.
This is going to be a great show. So if you caught something maybe on the show and you want to know more,
make sure to go to your everyday AI.com.
We're going to be talking a lot more in depth about the conversation that we just had with Glenn Penley,
the chief technology officer, Tenable.
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Meet Firefly AI Assistant.
Now live in Adobe Firefly, the Allman One Creative AI Studio.
Just describe what you want to create in your own words and the assistant handles the rest,
orchestrating multi-step workflows across Adobe Creative Cloud apps, including photo
shop, Premier Express, and more in one conversational interface.
You direct the outcome while the assistant accelerates execution.
Stand control with the ability to step in and refine at any time.
See it today at firefly.adobie.com.
And that's a wrap for today's edition of Everyday AI.
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