Everyday AI Podcast – An AI and ChatGPT Podcast - EP 29: Using ChatGPT to Build Your Business Base
Episode Date: June 2, 2023Who says ChatGPT is just for "writing tasks?" Why not have it help you build your business? Steven Schneider, a Strategy and LinkedIn Specialist, joins us as we share practical advice on how... businesses and individuals can use ChatGPT on things like improving their copy and building engagement with their audience. They also discuss how AI can be used to automate mundane and routine tasks. Time Stamps:[00:00:56] US Air Force using AI drones[00:02:27] Google's AI search disrupts publishing industry[00:05:48] AI changes require adaptability and experimentation[00:07:06] Steven's background and how he uses ChatGPT[00:09:22] Engagement key for social media success[00:11:26] ChatGPT streamlines the editing process and improves output[00:14:28] Experiment with ChatGPT prompts to find what works[00:19:54] AI usage requires commitment and practiceFor full show notes, head to YourEverydayAI.comTopics Covered in This Episode:- The removal of the ability to quickly read and summarize blog articles from the internet is discussed, shifting the focus to how people need to be open to change when it comes to AI.- Viewing AI changes in simplistic "good versus bad" terms is not advisable because many changes are experimental and may eventually work themselves out.- Steven's background is in content marketing and affiliate blogging, with a current focus on building a B2B agency on LinkedIn.- Boston Dynamics robots and Google's changing search experience are noteworthy topics.- The capabilities of AI in generating high-quality content are often underestimated, with guest Steven acknowledging that bots are smarter than him, regardless of his experience in content creation.- The Unfluffer tool is used for adjusting tone and professionalism of copy, and AI tools can be matched to various pain points or bottlenecks in content strategy.- Engagement and community building are crucial to social media success, with companies needing to prioritize engaging their audience over pushing content.- The tool mentioned by Stephen on Fluffer will be included in the newsletter, and the hosts will recap everything discussed.- The important points discussed in the episode include engagement goals, use cases for ChatGPT, and the importance of embracing technological change.- Mundane routine tasks like creating PDFs and SOPs can easily be automated with AI, allowing for quick gathering of resources and building a library of assets for future use.- Adding your own personality to the AI-generated content and rebranding it to fit your goals.Keywords:blog summarization, AI, SEO, experimental changes, good versus bad, content marketing, affiliate blogging, content marketing company, affiliate marketing, LinkedIn, B2B agency, company pages, content creators, tools, resources, workshops, Boston Dynamics, robots, Google, search experience, publishers, GPT technology, ChatGPT, editing, Unfluffer, pain points, bottlenecks, prompts, artist, canvas, engagement, social media, audience, Fluffer, copy editing, technological change, practice, experimentation, automation, resources, personality, rebranding.Send Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Start Here ▶️Not sure where to start when it comes to AI? Start with our Start Here Series. You can listen to the first drop -- Episode 691 -- or get free access to our Inner Cricle community and all episodes: StartHereSeries.com Also, here's a link to the entire series on a Spotify playlist.
Transcript
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Is chat GPT the new secret weapon for entrepreneurs?
I think it might be.
That's one of the things that we're going to be talking about today on everyday AI.
This is your daily live stream, podcast, and newsletter, bringing you the latest in what's
happening in the AI world, but also how we can use all of these new developments and tools
to grow our businesses and just to grow our own careers.
So that's one of the things that we're going to be talking about today with Stephen Schneider.
Stephen is a strategy and LinkedIn specialist.
Stephen, thank you for joining the show.
Thanks, Jordan.
Excited to be here.
All right, Stephen, and also Stephen wins an award because he's joining us from Seattle.
So this is a live show, and this is 7.30 a.m. Central.
So what, we're talking? 5.30?
Yep. You're right.
Hey, Stephen, Stephen is bringing it today.
So if you're joining us on the live, you got to come in with the questions.
All right.
So let's talk about what's going on in the world of AI news before we get back into using ChatGBT to build your business base.
So this is an interesting one, Stephen.
So there's been conflicting reports that the U.S. military, the Air Force, was running an AI drone simulation in which the AI decided to kill its own operator.
because it determined that its own operator was keeping it from carrying out its mission,
which is to destroy the enemy.
I both chuckled and feared for my life when I read this.
Stephen, what are your thoughts on the AI technology going all the way to the U.S. Air Force?
Pretty similar to yours.
I think that we're entering that, like, joked about Terminator stage of AI, you know,
where it's like they actually become so smart that they realize that they don't need us.
But hopefully they can decide it.
It reminds me of like, you know,
when we start mixing this sort of technology with like the Boston Dynamics robots,
it's like those two should be as far away from each other as possible,
especially now that we know with this.
And then you also bring it back to like early stages with Facebook's chat bots
and how they created their own language.
And yeah, it's scary stuff.
But I mean, it's also exciting to see that the technology is advanced that far.
So it's kind of like damned if you do, damned if you don't situation.
Yeah, yeah, exactly, which is a great reminder.
We're going to throw something with Boston Dynamics robots in the newsletter today.
We haven't shared like a little jiff of that yet.
If you haven't seen it, it's wild.
All right.
Another piece, which I think we'll get into your background a little bit more, Stephen,
but I think your opinion on this is, it weighs heavy.
So there's new reports detailing how Google's AI search is going to
could kind of change publishing as we know it.
So just real quick to explain what that means.
Google is starting to roll out more of an AI-first search experience.
So changing the way, you know, the traditional search.
So instead of, you know, us Googling something and looking at the top 10 results on page
one, you know, Google's just going to kind of answer our question for us, you know,
taking the best of that information from all the top pages.
But what that means is fewer clicks for publishers, publisher companies going,
you know, up under and going out of business.
But Stephen, what's your take on this?
Because we'll get into your background later, but I'm really interested.
What's your take?
Yeah, I mean, I think that just like anything, we're going to see SEO and Google and all
of these kind of top tier tools that we have available change over time.
I mean, it's bound to happen.
And I think that as publishers fear that their entire business is going to change, like,
it will.
But I think that as part of it,
It's really just about figuring out what you need to do to survive.
And I think that you have to remember, Google makes money based on advertising.
And so they're not going to jeopardize anything that affects their revenue model because the upside of getting more advertising is always going to be favorable to them compared to trying to get one extra subscription on bar if they're even going to charge for that or what that looks like in the future.
But I would say that they're not going to, they're pretty smart people over there.
and they're not going to do anything that kind of makes people want to move away from their
platform or stop publishing content.
Yeah.
And I think if anything, it is, it's just going to be interesting because I think for so long,
you know, companies like specifically Google could kind of sit back, you know, and they're saying,
hey, we have 93% of all search share in the U.S.
We don't need to innovate.
We don't need to improve the experience much.
But now this will be interesting.
Now that there's, you know, more people are using chat GPT instead of,
Google. You know, more people are using Microsoft Bing Chat instead of Google. So it's going to be
interesting. So we actually have some chat GPT news as well. So there's been a lot of reports
buzzing around the internet. So if you're on any, you know, Twitter, Reddit, so many people
saying chat GPT4 is losing its performance. So a recent report kind of featured the response
from an open AI team member saying that the GPT4 API integration has not changed.
So outside platforms tapping into the chat GPT4 API,
but they didn't say anything about chat GPT4 that you're,
you know, when you're actually into the chat,
they're just saying it's always evolving.
Steven, have you kind of seen any changes in performance?
What do you think?
I have it. I think the only change I've seen, which I might be out of the loop on it,
was the ability to kind of read the internet, or at least like put in a blog article
and, you know, get a summary of it within a couple seconds now. It just says, like, I'm not
able to scan the internet, all that sort of stuff, which is a bummer because that was probably
one of my most used features. But I think going back to the SEO topic, you know, it's,
if anybody's ever dabbled in SEO and they know what the feeling is like when Google rolls out
an algorithm update, like, it's scary world out there with that happens. And so I think that
people have to just be susceptible to change when it comes to AI and knowing that, you know,
even if they are modifying things, they're doing it with good intentions. They're not trying to,
you know, ruin the quality of their products. They might be just be going through, you know,
some sort of experimental phases, tweaking things around, seeing what works, what doesn't work.
But I don't think people should view it as such a black and white on and off good versus bad thing.
I think they just have to really know that a lot of those changes are going to kind of work themselves out and could potentially come back.
For sure.
So speaking of chat GPT, Stephen, give us a little bit kind of on your background and really just how you're using chat GPT to grow your business right now.
Yeah, absolutely.
So my background is in content marketing and large scale, like affiliate blogging.
You still own a content marketing company with a couple people that specialized in affiliate marketing.
We owned a portfolio of about 40 websites and kind of scale that up, went through all of the fun things that have to offer there.
And now since leaving the company last year, kind of focused my efforts more on LinkedIn and see the opportunity and the potential with kind of doubling the on LinkedIn right now.
And so I think that over the next like 12, 24, 36 months, my kind of focus has been on building a B2B agency for LinkedIn that can pretty much teach companies how not to write bad content.
I think that company pages are one of the kind of few things that have yet to evolve on LinkedIn.
And nobody really knows how to create good content.
And I think that the influencers and the content creators and like people like you have it figured out.
They know how to engage, you know, the community aspects and all that sort of stuff.
But I mean, I've found maybe two or three company pages that can do it well.
And that just comes down to social media training and kind of telling them, hey, this isn't that old stuffy corporate LinkedIn that you probably created in 2010.
This is now a social media platform.
Here's how to use it.
And so, yeah, kind of with that in mind is kind of where I want to kind of shift my focus and building tools and resources and kind of workshops and all the stuff that can kind of.
company those people to get to their goals on LinkedIn. Yeah. So speaking of, I'm sure there's plenty
of people listening. And, you know, if you are listening live and not on the podcast, you know,
feel free to drop us a comment. Nayla, thank you for your comment there, just about, you know,
saying there's still book lovers, just like there still will be people who, you know, want to
go old school and Google things. Definitely agree with that. But Stephen, talk, talk a little bit about
for those people out there that, you know, when they heard you say that about their LinkedIn page
and putting out very dry content, you know, what's your hot, quick take on, you know,
what companies should be doing a little bit better with specifically with their LinkedIn content?
Yeah, absolutely. I think that the biggest thing comes down to engagement and the focus on building
community. I think that many social media managers or people who,
leverage a company page are looking at pushing content out as their main KPI and not looking at
their engagement KPI or any of the things that come around keeping your audience engaged with
your content. So what I mean by that is, you know, they're looking at how many posts are
going to get out per week. What's the best engaging type of content? What are the metrics around
how these carry sales performed, all that sort of stuff? And they're kind of aiming for impressions
and likes, all sorts of stuff. But, you know, when it comes back down to it, if people are
replying on your content, just like you and I, you know, if somebody pops in and adds a comment
to our post, like, we wouldn't dare just leave them hanging and not reply. And so I think that
that level of care around engaging with the people who are going to come back every single day
and be your ICP or your target audience, that needs to become a priority for companies. And I think
that when the focus is primarily on how do we create more content, how do we increase impressions,
all this sort of stuff, which is good for advertising.
Don't get me wrong, you know, in terms of growth and brand awareness.
But the end of the day, people buy from those they trust and people that can come back and see
that they have that genuine relationship with you.
And so I think that shifting more of our focus there will probably, you know, shows some pretty
quick results.
And it's not like it's rocket science to go in there and reply to somebody.
It's not that hard.
It just takes that time and consistency.
Sure.
You know, in talking about how chat GPT specifically can help in that battle, right, against
just not putting content out or putting dry content out, you know, if a small business owner maybe
comes up to you and says, hey, Stephen, maybe I don't have the time to do this or, you know,
hey, chat GPT can't speak for my company, how do you reply to that?
How do you tell them, hey, it's worth, you know, giving this a try?
Yeah, I think that most of it really comes down to editing.
I think that that's kind of one of the fewer used aspects of AI right now.
I don't think it's perfect yet, but that's kind of where I'm using a lot of my stuff,
just because editing is one of those things that, you know, the writing, at least personally
for me, it might come a little bit natural to compare to other things, but editing is like
super taxing for me.
You know, I have to go in there and look at word choices.
I have to go in and see how are these sentences structured?
Does it make sense from the flow of their perspective, all that sort of stuff?
And so one tool I've been using pretty often is called unfluffer.
And it's a great tool that pretty much you can pop in any sort of copy.
And it will allow you to adjust the tone and kind of like the professionalism, how many different
outputs you want.
And from there you can pretty much repurpose some sort of content that allows you to now
have these like really quick expedited sets of copy and paragraphs to kind of regurgitate
and experiment with.
And so I think that it's a matter of, you know, when people going back to your question ask, you know, how do I kind of leverage this tool appropriately?
I think that it's just a matter of kind of seeing like where are your pain points, where your bottlenecks in your current content strategy.
And then matching an AI tool to that specifically within chat CBT because the prompts are so powerful on.
It's just a matter of like, you know, how how do you word your prompts in order to get the results you want?
It's kind of like, you know, when an artist looks at a canvas, you know, that canvas can become anything.
It's just a matter of like, how do you use that paint and the brushes and all the tools that you have at your disposal appropriately and in the correct combination is how I look at it.
Yeah, exactly.
And just as a reminder, so the tool that Stephen was talking about there on Fluffer will definitely put that in the newsletter.
And I know, Nela, you had another question about, you know, any resources.
So in our in our newsletter, we'll recap everything that.
that Stephen and I are talking about here,
as well as some other great resources.
Blair, thank you for your comment about this being a great convoy.
Meyer engagement is something that you should give priority.
Absolutely.
If you do have any other questions for Stephen,
please go ahead and pop them in the chat.
I did want to follow up on one thing, Stephen, that you mentioned.
Kind of a use case that I think people aren't really using with chat GPT is to improve their writing.
I think, you know,
people always think of it, kind of like a search engine, right?
You have to ask a question or ask for something and get something out.
But something that people don't do often enough, I think, is to put their copy in.
Maybe they wrote it and they're not great at copy and saying, hey, make this more engaging
for this audience type or putting it in and saying, hey, cut this down and make it more
succinct for this audience type.
Do you have any tips for businesses or just individuals on specific ways like that?
They can actually use chat GPT to get better and more engaging copy.
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Yeah, I think that a lot of it is really going to come down to experimenting with your prompts
and kind of finding one that works for you.
And so like something I found that works well is to try to ask chatypt to assume the role of different kind of expertise, all this sort of stuff.
And so I think that, you know, when I go into it, I say assume the role of a LinkedIn social media manager with 10 years experience who is building an agency and working on a client onboarding questionnaire.
And so the more specific you get, I think that I just saw Gary V had a video like this where he did a, you know, he spoke to.
someone who translated this in a chat TV, but it was like this paragraph, almost like a two
paragraph prompt. And I think that people are with the instant need for gratification across all
various aspects of life, they're looking for that prompt that can say, you know, make this sound
better. Pretty much like what Blair just said. But when you look, break it, sorry Blair, but when you,
when it comes down to it, you know, the chat chat TV is only going to be as good as you tell it to
be, you know, it's, it's a robot. So more information is always going to be better, more details,
and kind of like narrowing down on what your input will be is what help put you get. So I think
going back to the question like how people can do this, you know, start tracking your prompts,
start tweaking little phrases, start, you know, doing these little things and over time,
just like anything, it's going to be really refined and kind of become, you know, a lot stronger
than it was the first round. Yeah. You know, Stephen brings up a great point.
It is about proper prompting, but also priming chat GPT beforehand.
We actually had a whole episode on this.
We'll link it because I don't want to get into.
It's episode 24 if you go to Your EverydayAI.com where we talk about this process.
But, you know, Stephen, maybe let's quickly talk about some use cases, maybe specifically for businesses that maybe they don't think of that they can use chat GPT for.
I think early on when it was first released in late November, so it's been out for six months now,
people just thought it's like, okay, this is going to help me get from zero to 10 or zero to five in content writing.
Maybe what's some use cases outside of just content writing that you think maybe businesses should pay attention to?
Yeah, I think that it's going to be actually the opposite, you know, going from zero to 10 is kind of what everyone hopes for because it does all of the work.
And I think that primarily what I've been using for is going from zero to one.
And so with the idea of building that agency, you know, a lot of the kind of mundane routine
PDFs or SOPs, whatever you want to call them, are very easy to knock out with Chad GPD.
So I'm looking at it for new client questionnaires, onboarding materials, frameworks,
all the things that allow us to quickly gather resources and, you know, have this stockpile or library of assets.
on hand and kind of develop those frameworks over time is really going to expedite the process
and kind of, you know, obviously they're not going to be perfect and we wouldn't dare use them
as they are out at the gate from chat GPT with clients in the future. But just getting, you know,
two pages of copy written in 20 seconds is going to save so much time. And it's probably going to be
a thousand times better than where I would even look at a blank document. And I think that the other
extra benefit there is that, you know, I'm not feeling an extra
guilty if I'm looking at someone's copy and trying to translate it and learn it and all this
sort of stuff because I can kind of let the robot who's a thousand times smarter than me
take it around with it and then I can add my own personality to it. I can rebrand it and kind of
make sure that it fits our goals but a lot of the heavy lifting is done. Yeah. I want to pull out
something that you said there. I say this too and I think people aren't giving just whether it's
the GPT technology or AI enough credit. There's there's people
that are too proud and they're saying, hey, this isn't smart, you know, chat GPT or this AI doesn't,
you know, get great output. I want, if you're listening to this, whether live or on the podcast,
Stephen ran a successful content agency dealing with hundreds, I'm sure, of pieces of content,
great content written by humans a month. And he just said, these bots are smarter than me.
You know, as a former journalist, I agree. I've written probably a million words,
in my life that have been published.
And I know chat GPT can write better than me, right?
So sorry, I just had to call that out
because I think it's an important,
an important piece to bring up.
One other thing that I kind of,
I always say last question, Stephen.
We'll see where this goes.
There's always people in our lives, right?
So if you are like myself and you are,
obviously encouraging people to use chat GPT,
there's always people that are like, oh, I'm not a writer, right?
What's maybe one kind of practical piece of advice that you can give people who maybe are
on the fence and they're like, yeah, I'm not creating content, you know, I'm not publishing
anything on the internet.
What's kind of your case to them to say, hey, this can still help you build your business
or build your career?
Yeah, I think people who are in that mindset probably just,
don't have enough information to decide whether it is actually worth it or not.
I think that like anything, change is scary and changes hard to kind of embrace.
And so I think that as all of this technology changes and we start to see how powerful things become,
I mean, you know, when we were kind of way, you know, pre-lobby in the show, we were even talking
about how old school seems like, you know, it was two years ago and really it was probably six weeks ago,
how fast AI is changing.
And I think that people are going to be left in the dust if they don't at least start experimenting with it and just to see what it has to offer.
And so I think they're going back to kind of the idea of, you know, how do we use this properly?
It's it just comes down to practice and seeing what works when it doesn't work.
But if it doesn't work the first time, you can't just say, oh, this is a piece of trash.
You know, it's not going to work for me.
And I think that just like anything, it's only going to be as successful as the amount of time that you're willing to commit to master that tool because that's what it is.
It's a tool.
It's not a perfect, you know, script.
It doesn't know how to do all the things you probably want to do immediately.
But with practice and, you know, care and time, it can create some pretty amazing stuff.
Yeah.
I lied.
I said last question.
But Naila had a great one here.
So I, you know, speaking of using chat GPT old school versus new school.
So she's asking if the, I think this is the AIPRM, Chrome extension is good.
or if we should use chat GPT without it.
So I'll kind of share my screen here.
Steven, what's your thoughts?
Using all these Chrome extensions that can expand
the capabilities of chat GPT or just using it kind of out of the box?
I mean, I'm all for it.
If there's a plugin or an extension that makes something that's good, great,
then it's like, why wouldn't I use it?
I think that especially with how quickly things are developing
and changing, there's always going to be this.
new plugin and all that sort of stuff.
And I think that, you know, going back to anything, you know, if we even take a step back
and look at Google, you know, right out of the box before it had all these crazy Chrome extensions,
look at Gramerly.
I think that we start to see these technology changes.
It's like I wouldn't imagine my life now without Gramerly, but if you're looking at the difference
between Google and people not even knowing that that was going to exist and be an extension
of their life, I think we're going to see the same thing with AI and ChatTBT and all these extra Chrome
extensions and plugins.
They're just going to be this natural extension of our workflow when we look back on it
in five years or 10 years or whatever it looks like then.
Yeah, that's that's a great, great question and such a good mind shift on how to look
at chat.
GBT, I love it.
Well, we made it to the end.
We thank you all for bringing these fantastic questions.
As a reminder, please go to your everyday AI.com.
We're going to link some other things that Stevens
been referencing so you can find all those. Also, like I said, check out episode 24. I think that's a
great compliment to some of the things that Stephen was asking, Stephen was talking about here.
So, Stephen, 530 a.m. Seattle time. I love it. Thank you. Thank you so much for joining us on the show.
Absolutely. Thanks, Jordan. Have a great time. All right. And just as a reminder, like I said,
please go to your everyday AI.com. If you want to hear more about some of the things that
Stephen was talking about, we'll have in our newsletter. So sign up. And if you're watching,
watching this live as a reminder, you don't have to wake up at 5.30 a.m. like Stephen did,
you can check us out on the podcast, Spotify, Apple, all that stuff. So we won't see you
tomorrow, but we will see you Monday and every other weekday with Everyday AI. Thank you.
Meet Firefly AI Assistant. Now live in Adobe Firefly, the Allman One Creative AI Studio.
Just describe what you want to create in your own words and the assistant handles the rest,
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Premier Express and more in one conversational interface.
You direct the outcome while the assistant accelerates execution.
Stand control with the ability to step in and refine at any time.
See it today at firefly.adobie.com.
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