Everyday AI Podcast – An AI and ChatGPT Podcast - EP 358: Why AI’s Workforce Impact Is Bigger Than We Think

Episode Date: September 13, 2024

Win a free year of ChatGPT or other prizes! Find out how.AI is not just shifting gears in the workplace—it’s redefining the entire engine. The ripple effect of AI on jobs, industries, and skills i...s expanding faster than most realize. Ready to get ahead of the curve? Join us as we dive deep into the future of work with Peter Erickson, CEO of Modev.Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion: Ask Jordan and Peter questions on AIUpcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:1. AI's Workforce Impact2. AI's Impact On Various Professions3. Economic Changes4. Human-AI Collaboration5. Leadership and Security in AI ImplementationTimestamps:01:50 Daily AI news04:50 About Peter and Modev05:54 Built tech communities, developed apps, played music.09:17 Generative AI exceeds expectations, influences future planning.14:26 Embrace AI tools, enhance human creativity, thrive.17:15 Embrace AI to enhance your development skills.18:36 Proficiency in Microsoft skills necessary for employment.22:20 AI enhances productivity, not cuts headcount.27:19 AI: Primarily a data science and engineering function.29:42 Adopt and use tools daily, not noise.Keywords:Jordan Wilson, Everyday AI, OpenAI, Generative AI, AI impact, Pete Erickson, Book announcement, Technological changes, Application development future, Developer evolution, Workforce evolution, Human-AI collaboration, Hiring practices, AI Job Market, AI Integration, Decision makers, AI experimentation, AI News, Oprah Winfrey's AI Special, OpenAI model release, Pete Erickson's background, AI Workforce impact, Livestream discussion, Future conversation topic, Societal concerns, AI tools, Work practice transformation, Upskilling, AI Productivity, AI adoptionSend Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Start Here ▶️Not sure where to start when it comes to AI? Start with our Start Here Series. You can listen to the first drop -- Episode 691 -- or get free access to our Inner Cricle community and all episodes: StartHereSeries.com Also, here's a link to the entire series on a Spotify playlist. 

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Starting point is 00:00:00 This is the Everyday AI Show, the Everyday Podcast where we simplify AI and bring its power to your fingertips. Listen daily for practical advice to boost your career, business, and everyday life. Meet Firefly AI Assistant, now live and Adobe Firefly, the All-in-One creative AI studio. Just describe what you want to create and the assistant handles the rest, orchestrating multi-step workflows across Photoshop, Premiere Express, and more in one conversational interface. You direct the outcome. The assistant accelerates execution. It can be hard to wrap your head around the impact that AI may have on the workforce, right?
Starting point is 00:00:54 You're probably thinking about that all the time, whether you're a brand new employee to an organization or you are the decision maker in charge of implementing generative AI and large language models across an entire organization. But today we're going to talk about that it's actually probably a bigger impact than you even might think. Even if you think right now, it's going to have a large impact. All right, I'm excited for today's conversation and welcome to Everyday AI. What's going on, y'all? My name's Jordan Wilson.
Starting point is 00:01:26 I'm the host, and Everyday AI, it's for you. This is your daily live stream podcast and free daily newsletter, helping everyday people like you and me, learning leverage, generative AI to grow their companies and careers. If you're brand new here, maybe listen on the podcast. Thanks for tuning in. Make sure to check out your show notes. The website's going to be there. Go to Your Everyday AI.com.
Starting point is 00:01:45 Sign up for that free daily newsletter. Every single day, we bring you all the latest that you need to know about AI, as well as recapping this very episode. So don't worry, you don't got to jot down notes if you're out on a run or walking your dog. We're going to recap it all for you. All right. And also, yeah, bonus episode. We did a two-fer last night with Chat, GBT. announcing their new model, the Open AI 01, Preview 01 Mini.
Starting point is 00:02:14 So we already dropped that. So make sure you go check that out. We never leave you hanging. We got that bonus one. All right, before we get into today's topic, which I'm extremely excited about, let's go over the AI news for today. So Oprah Winfrey's AI special had sparked some debate on technology's role in society. So Oprah Winfrey's recent special on AI entitled AI in the Future,
Starting point is 00:02:37 of us has ignited some good discussion online surrounding the potential and pitfalls of artificial intelligence. So the tone of the event last night leaned towards skepticism as prominent figures including Open AI CEO Sam Altman, Microsoft co-founder Bill Gates, FBI director Christopher Ray, and others shared their insights. So Oprah emphasized the irreversible nature of AI, stating that humanity must learn to navigate its consequences, highlighting the need for vigilance as the stakes are high. CEO Sam Altman from OpenA.I. Argue that current AI systems are learning concepts from data patterns, a claim that many experts contest asserting that they merely predict outcomes without true understanding.
Starting point is 00:03:24 Also Altman called for government safety testing of AI systems akin to regulations and aviation and pharmaceuticals, but his push for regulation faces criticism as Open AI opposes certain safety bills citing concerns over innovation. All right. Speaking of Sam Altman, yeah, his company, we'll just give you the bullet points here of what happened as Open AI unveiled. Its new reasoning model, or what they're calling a reasoning model in 01 preview in 01 mini. So they have announced the release of the new models, which are designed to answer complex questions more efficiently than previous iterations, going through in a more step by step, almost like a way a human would tackle a problem, kind of using a chain of thought reasoning versus, you know, people who are
Starting point is 00:04:11 great at working with large language models using kind of chain of thoughts prompting. So the O1 model has demonstrated superior capabilities and solving multi-step problems, particularly in coding and mathematics compared to its predecessor, GPT40. So right now, that is available to all chat GPT Plus and chat GBT teams users with Enterprise in EDU users expected to get access within a week. OpenAI has also said that free users may get access to the smaller 01 mini model, but no word yet on the potential release dates. So in tests, yes, the benchmarks are nutty, so make sure to just go check out the show on that. But the 01 scored 83% on a qualifying exam for the International Mathematics Olympiad IMO, significantly
Starting point is 00:04:59 outperforming GPT4O, which only managed 13%. Yeah, huge jump. there going from a 13% score on that very famous math competition to an 83. Wow. All right. So, yeah, we'll have more in the newsletter on that and make sure to go check out that bonus episode. Yeah, we did it too for last night, late night. All right. So now I'm excited to have a guest here on the show. If you follow AI at all, there's a good chance you've heard of our guests. So I'm extremely excited to welcome onto the show. There we go. We have people. Pete Erickson, the founder of Modev. Pete, thank you so much for joining the Everyday AI Show.
Starting point is 00:05:41 Good morning, Jordan. Thanks so much for having me on. Oh, absolutely. It's going to be a fun conversation as we talk about AI's impact on the workforce. But Pete, before we get there, tell us a little bit about what you do at Modave. Okay, so Modiv is a 15-year-old organization. In fact, I am wearing my 2014 five-year anniversary shirt. I did that in honor of our conversation this morning.
Starting point is 00:06:03 So for 15 years, I have been building technology ecosystems. Motiv stands for mobile development. And when the iPhone had come out, I found myself having just come out of my, you know, third startup over the previous 10 years, none of which had exited at that time. So feeling pretty much like there has to be something more here. And lo and behold, the iPhone and the Android had come out, the app stores. And so I saw I need to build community. And I built a mobile developer community.
Starting point is 00:06:32 and just went on this journey I didn't expect. And that was a journey of building conferences and being at the heart of the conversation and figuring out how do we lift everybody up and how do we give people opportunities. And so that's been my life's work now for 15 years. And here we are now in the AI era. And I come to you, it's Friday morning. And I'm kind of buzzing this morning because I'm also a musician. And last night I played this really fun show that was for the DM.
Starting point is 00:07:02 EMV rising event, which is a cybersecurity event and community. And it was on this rooftop in downtown D.C. And it was really fun because my, you know, my musicianship and my technology, you know, ecosystem and community work all sort of came together. And so, you know, played for a few hours on this rooftop last night. It was a lot of fun. Yeah, that's amazing. And hey, real quick, shout out to our live stream audience.
Starting point is 00:07:27 So everyone, Cecilia, Marie, Dr. Harvey Castro, back in the house, Denny, Rolando. everyone, thank you for joining. If you have any questions, now is the time to get them in. But hey, sometimes Pete, we just skip straight to the end. That's what I want to do here. So tell us, what is going to be AI's impact on the workforce? It's going to be massive. And I've been a part of the workforce conversation for some time. Oh, by the way, I just want to say real quick, in 2011, when Siri came out for the mobile phone, we had an event, a two-hour event where developers just gave testimonials about how voice AI could impact their mobile applications.
Starting point is 00:08:03 That was in 2011. So here we are all these years later. So it's very fun to be thinking about this. But workforce transformation is a big topic. So another thing that I do, I organize the AI House at CES. So this year will be January 28th. It'll be on site at the Las Vegas Convention Center.
Starting point is 00:08:20 It's going to be a lot of fun. But last year, we had Julie Sue, the acting secretary of labor. We had Liz Schuller, the president of the AFL-CIO. We had Jesse Aaronberger, Dr. Jesse Aramberger, the president of the AMA. Well, what was the topic of conversation? What was interesting is acting secretary Julie Sue was the moderator for this panel. So we had a secretary, cabinet-level secretary, moderating a panel on workforce transformation at the hands of AI.
Starting point is 00:08:47 So this is a very big topic. It's a topic globally. And what you're finding is big economic regions are making really strong plays to be centers of excellence with regards to AI because it's going to have a massive. impact. It's going to, you know, it's going to impact if you are a writer, a designer, a developer, a product leader, an entrepreneur, you know, if you're a city and you're trying to make plans, you've got to know that this is coming. And I would liken it. It's a little, you know, it's a little like the, you know, the arrival of the steam engine versus, you know, man powered labor. So we've got, you know, white collar workers and knowledge workers are basically have been using our, our brain power
Starting point is 00:09:28 and our mad power to actually create things, and that's going to change. So there's a wholesale difference in the economic landscape globally. I'm working on a book on this topic that will be out in December about thriving in the era of AI. So big, big impact, Jordan. I'd love to talk more about this. So, you know, you started to mention off, you know, and I like what you did there. So, you know, I think people think originally, you know, oh, AI, you know, large language
Starting point is 00:09:56 models, generative AI, writers. But it's so much more than that, right? Especially now as we get to more capable models that can exhibit, you know, almost this agentic behavior. And you even threw in there cities, right? Yes, entire cities. When they're planning for their futures, they have to take this into consideration. But, you know, I actually want to tap into your experience here a little bit. Pete, and you walked us through now celebrating, you know, 15 years at MoDev.
Starting point is 00:10:22 So can you kind of compare what you're seeing now with, you know, specifically generative AI? as artificial intelligence has been around for many, many decades. But how has this kind of compared to other tech innovations that you've seen or that you've kind of been through so far? And how do you think it might differ? I do have the benefit of having graduated high school in 1984. And, you know, fun fact, I worked at the very first Costco store. I could program computers when I was in high school.
Starting point is 00:10:52 So we got our first Apple 2. So I programmed computers. I saw the arrival of the home person. personal computer. And the only way that you can actually, you know, do anything on it was actually to create your own software. So I was writing games, you know, and another kind of fun programs. And because I could do that when I was 18, I actually opened the Costco store, the very first store down on 4th Avenue in Seattle, Washington. And I would get there at 5.30 in the morning. I would turn on the PC. I would download the pricing data from a 24-4-5 modem and burn it
Starting point is 00:11:26 on to an 8.5 inch floppy disk, put that disc inside the registers, and get the registers loaded up with the daily pricing data. I did that when I was 18. So I've seen, I have seen the technology landscape grow from then. And I would compare what's happening today in generative AI probably compares most with the arrival of the internet. So the arrival of the internet was a wholesale change. I worked for a dot-com company in the late 90s in Seattle that raised, you know, ungodly amounts of money. And basically we created a buy button. And the reason I bring that up is, you know, there was so much investment in things that
Starting point is 00:12:04 were really quite frankly simple. And now we look at them. Now we laugh. But what's happening today is maybe something a little bit similar. Generative AI has so much promise. APIs are readily available. So you see a lot of companies and you see a lot of investment and growth in technologies that just in a few years are going to see.
Starting point is 00:12:21 why did the whole company get stood up around that? So generative AI is driving, you know, a lot of, a lot of innovations being driven at that time, you know, today as well. A lot of innovation was driven at the arrival on the internet. So all those VC dollars that went in and then, you know, led to the dot com collapse, you know, they actually had a long-term impact. They did eventually do good. But we're coming through that right now. So huge changes in organizations, how we use data, how we organize the work that we do, how we measure, that output. And, you know, but we're definitely going through, you know, the balloon is getting bigger.
Starting point is 00:12:59 And, you know, unfortunately, you know, there will be a correction just because there's only so much, you know, absorption the enterprise can do with regards to technology. So, you know, the more, the more startups you have, that's the more salespeople, the more sales cycles that are putting pressure on the C-suite, you know, CIOs, C-AOs, C-TOs, C-I-Sos to buy that technology. It just, you know, It's like a bottleneck. It backs up. Eventually, you know, there's going to be a bit of a challenge. But, but definitely an exciting time.
Starting point is 00:13:27 That's why I'm here for it. Yeah. Love, love the story of the first Costco. I'm a huge Costco guy, you know, love, love my berry, berry smoothie from there. You know, but you just walked us through, right? Like you, you were creating, you know, programs for a store to use, right? Like one of the biggest, you know, now retailers in the world. How do you see, you know, I kind of want to go down that route.
Starting point is 00:13:51 a little bit here. I wasn't expecting to, but, you know, even creating applications, right? This is something I'm not a technically a programmer. I can, you know, I've been doing basic, you know, HTML, CSS, JavaScript for a decade or so. But, you know, now I can go in and create a program for myself to solve a problem in, you know, a couple of minutes. What do you see as the future of that? What do you see as the future of, you know, people, are we all just going to be creating apps for ourselves to use? Is that going to be a common, a common, a occurrence even for people who are maybe non-technical. And is that one of the ways that the workforce transforms?
Starting point is 00:14:27 I think basic apps, certainly it's going to be, you know, you can do a thing. Just like you can stand up a basic website now, you can go into Wix or you can go on Squarespace and you know, you can do that. It's pretty, pretty cheap. Whereas, you know, just 15 years ago, it would cost you ungodly amounts of money to do the very same thing. But I would say that, you know, we're ending an era of software management more than software creation.
Starting point is 00:14:45 I don't believe that developers are just going to, you know, be a thing of the past. But developers are going to have to change. how they work. You know, I'll use myself also, you know, I've run a company. We hire people all the time, designers, writers, developers. I want people that are using, actively using AI tools. You know, I can go and create an image on, you know, on Mid Journey or Dolly, but I'm not a designer. And quite frankly, my prompts are very simple, but a designer is going to have the ability to write prompts that I don't. And they're going to create much, much, much better images. Writers are going to have, understand writing structure and, you know, be able to actually
Starting point is 00:15:28 produce much better output. So my encouragement, the reason I'm writing this book about thriving in the era of AI is that we really, it is a time to really embrace these tools and lean in on our humanity as it relates to AI. And that's going to be the best result for anybody that's trying to get ahead in this market. You know, so software developers, maybe they need to take a little bit more abstract view of software, but the good software development principles still apply, right? Good rules of thumb, really good hygiene when it comes to code. So, you know, if we rely 100% on AIs and we don't know, you know, about that output, whether we're a designer, a writer, a developer, you know, you're going to end up with not a very good product.
Starting point is 00:16:13 So, yeah, you and I are pretty technically proficient. We can use AI to do a lot of things. But when it comes to, you know, when it comes to really mission critical things, I'm going to hire developer. I'm going to hire a writer. I'm going to hire designer. I still do. That hasn't changed. Yeah. And, you know, speaking of thriving in the era of AI, Pete, I think a lot of the conversation and attention over the past two years, especially since the literal chat GPT moment, right, has been on jobs, right?
Starting point is 00:16:43 There's been both the fear of, oh, is AI going to take my job? job. And then there's been the uncertainty of how do I prepare for what my, my job, my career, or my company will become in the future. How should the average everyday person, right, kind of regardless of their role, how should they be following along? How should they be keeping up? Because the transformation is coming. It's coming. We're all, we're all going to have to transform the way that we work and the way that we operate. And, you know, for the first time, for the first time, my pen just flew. For the first time, Jordan, I know several developers that are out of work. And it is a direct result of AI. Don't get me wrong. Because what's happening is organizations are
Starting point is 00:17:25 slowing down their hiring because they're trying to figure out how did they resource in the area of AI. It's not that they don't want to hire developers. It's just that, you know, and it used to be that any developer that I knew that had maybe at least, you know, two or three years of experience was working. And I know several developers that have 25 or 30 years of experience that are not working right now. And, you know, my encouragement with all in them when I speak, when I speak with folks, and I'm not a recruiter, but I just do everything I can to try to place people in the jobs that they're looking, is to really embrace AI. So I would say start getting, you know, start understanding the tools. If you're a developer, you should definitely, you know, you should
Starting point is 00:18:01 definitely be experimenting with co-pilot and, you know, Codium and Tab 9 and some of the other platforms that are out there that can write code now. ChatGPT can write code and Sucon and others. But, you know, really become a proficient AI developer. That means basically using AI to become a better developer. So I would encourage anybody that's out there in the field of, you know, any creation field, right? Writing, designing, even user experience and, you know, software development, even product management. Lean in. Lean in on the tools. Really understand them. So just really understand.
Starting point is 00:18:41 of who you are, make it part of your resume, make it part of your capabilities. It's just no different than, you know, needing to be good at, you know, Microsoft Word and Microsoft Excel and PowerPoint back in, you know, in the late 90s and, you know, early 2000s, you really needed to know those things if you're going to be in the knowledge working space. And if you didn't have that on your resume, chances are you were going to have a hard time finding the job. I think the same thing applies today. Yeah, that's a great point, right? Yeah. Like, you know, if over the past two decades if you, you know, don't have proficiency in something like Microsoft Word or Excel, it could be difficult to, you know, find and keep gainful, like to be gainfully employed, right?
Starting point is 00:19:22 So, you know, I both, if I'm being honest, I both love and I hate the concept, right, of, you know, when when people say, oh, you know, you just got to dive in and use it because it seems so complex yet so simple at the same time. I love the example, though, that you gave there kind of about Microsoft products, but you know, I'm curious, Pete, even for yourself, how has AI transformed your work personally, MoDb, the work you all are doing, you know, maybe if you can quickly give us an overview of that could help us kind of envision this bigger transformation that we might all have to start making. Adobe just introduced an entirely new way to create, bringing the power and precision of its creative suite into one conversational experience. Meet Firefly AI
Starting point is 00:20:11 Assistant, now live in the Adobe Firefly app, the all-in-one creative AI studio. Powered by Adobe's creative agent, Firefly AI Assistant lets you start with your vision, just describe what you want, and shape the outcome as it takes form with the Assistant. The Assistant orchestrates multi-step workflows, drawing on 60-plus pro-grade tools across Adobe Creative Cloud apps, including Photoshop, Illustrator, Premier, Lightroom Express, and more to help bring your ideas to life. You can also get started with creative skills, a growing library of pre-built workflows for common creative tasks, like batch editing photos, creating mood boards, portrait retouching, and creating social variations. Every step the assistant takes is visible so you can refine, redirect, or take over at any time.
Starting point is 00:21:00 You stay in the driver's seat as the creative director. Adobe Firefly AI assistant now in public beta. See it today at firefly.adopi.com. Absolutely. Well, you know, when we, so many different ways, for one thing, you know, my own writing, I use several of the different tools for writing just to, you know, I put in my own writing and then I have it improved my own writing. I really want things still in my own voice. But I'm neurodivergent of ADHD. So the tools really help me become more productive. I use perplexity for research. All the time I'm using perplexity for research. If I'm, you know, a great, Right example is we got asked by CES to produce a Neurotech conference at CES this year, right? I'm not in the neurotech space, but we, I will be in the next month. You'll see the site come live and you'll see us announce this soon. Exciting, really exciting.
Starting point is 00:21:56 Well, I use perplexity. It really helped me understand more about the neurotech market. Who are the key players? If I invite speakers, who should I be thinking about inviting? Wow, what a really great, you know, tool to have right at my, right at my fingertips. And, you know, I encourage my teams as well. we really want to make heavy use of AI wherever we can because quite frankly it can help us. It helps us write better emails, write better marketing copy.
Starting point is 00:22:20 And we're on HubSpot. So HubSpot's done a good job of incorporating AI tools into the platform as well. So I would just say anywhere I can use it, I'm definitely use it. And, you know, I'm no less of a human being. I, you know, it's, I'm still doing the work. And, but it does give me some, it gives me. back some time, some time to, you know, create. I've got big plans for 2025. I mean, I've got to tell you, like, what I feel like are like impossible goals. We want to launch this new conference called
Starting point is 00:22:52 generate, which is all around AI upskilling. I want to launch it on five continents. So, you know, how do we go do that? Well, AI is really helping me understand, you know, where are the, you know, what are the key markets I should be in in South America? Well, I can ask, I can ask, and not just one of you, ask them all. Compare the different answers, you know. Synthesize all those responses into one, right? So there's just so many things, you know, we can do with AI. And as a community builder, I'm taking full advantage.
Starting point is 00:23:24 But quite frankly, I think it just makes me better at what I do. Yeah. And you mentioned something in there, Pete, this, the concept of upskilling, you know, it's now been the new, you know, buzzword of 23 and 24, I feel, upskilling, re-skilling, skill-shifting, right? What does that process look like? Because I think that is, if I'm being honest, I think that's going to be one of the biggest impacts of the workforce because, you know, companies I think are going to see pretty sizable, at least efficiency productivity gains. And then they're going to say, okay, how can we start, you know,
Starting point is 00:23:56 reapplying some of that time to other areas, maybe new business, new areas of growth? How do you see that playing out or how should it play out? Yeah, and I think you hit the nail in the head, Jordan. I think that this is about actually increasing productivity, increasing profitability, but not just getting, not getting rid of people. This is not about, I think, I think organizations that see this as an opportunity to reduce head count are seeing it the wrong way. Organizations that see AI as an opportunity to increase profit per employee are seeing it right way. And, you know, people are hungry and eager to thrive in their careers to get ahead. And AI offers that opportunity as to just, you know, to be more productive and regardless of what job they're in, whether they're an analyst,
Starting point is 00:24:40 whether they're a writer, designer, developer. So I think smart organizations are embracing AI, getting their staffs trained up on tools that they can use in their day-to-day work to become more productive. And like you said, I mean, I think what you're going to see is, you know, every company has a release pipeline probably a couple years long, right? They're like a product releases that are out. Wow, imagine being able to shrink that. timeline down. So you actually can have a better product out there. You have a better experience
Starting point is 00:25:11 for your clients, whether you're a B2B company or B2C company. You can really work on what we call CX automation or CX experience, you know, customer experience. And you can start to pour into areas that are really quite frankly more important. And I think companies will start to understand. Like, wow, all that stuff we used to do, like no one would ever see it. It was really expensive. It took a lot of time. And it didn't really do us any good at the end of the day. Well, all these efficiency gained by companies that really embrace AI. I think that's what's really exciting. And that's what I'm going to advocate for is for organizations.
Starting point is 00:25:44 This is not about people losing their jobs, right? 97 million jobs are going to be created in AI. The butt is the flip side of that is 84 million jobs are going to go away. And when we say go away, what it really means is there's efficiencies that are going to be gained. Those jobs can go into more productive areas and maybe even higher pay. So I think that there's a ton of opportunity. I had a great launch with Kathy Hackle. If you don't know, her definitely follower.
Starting point is 00:26:11 She is a global leader on the AI stage. And she said it's a season of possibilities. And I love that term because that's really what it is. It's an exciting time. A great question here from Rolando. So he's asking, how do you think generative AI will change leadership dynamics in team collaboration. What are the new opportunities speaking of season of opportunity? Great question there, Rolando. What are the new opportunities and challenges for executives as AI tools become more
Starting point is 00:26:42 prominent in the workplace? Yeah, there's a really good question. I think a lot of executives are thinking about security. Like, it's almost like to think about security first, right? So if we're going to start to utilize, you know, large language models internally and, and open up generative AI tools for our staff, where is that data coming from? What's it being, you know, where's that training data coming from? Are we opening ourselves up? If we're using, let's say we're using data that was trained on copyrighted material and suddenly inside our organization, we're starting to use that.
Starting point is 00:27:12 Does that open us up? So I think organizations and leadership, leaders are really thinking about this. So that's where the role of the chief AI officer comes in, is that companies are really working hard to implement policy positions for their organization. So I say that's almost top of mind right now for a lot of folks. Now, there are capabilities, and I spoke with a chief AI officer for a big, a global NGO, and they are using AI internally, generative AI. They're starting to adopt it internally, but it's all trained on their own data.
Starting point is 00:27:46 They, you know, they're not allowing, you know, external data. There's that. And then I do believe that really good leaders are going to enable and encourage the use of AI tools incorporated into their day-to-day operations. So let's say they have their monthly, their weekly stand-up meeting. Come prepared with your reports. Use the tools to generate those reports. Let's be as efficient as possible.
Starting point is 00:28:09 So a lot of efficiencies can be gained internally. Yeah, but I would say security, policy, that's having a huge impact on companies internally right now. And then capabilities are going to come next. And, you know, the fastest moving organizations are going to be able to take the most advantage of those capabilities sooner. Yeah. And, you know, I love that, you know, toward the end of the conversation here, we're talking about, you know, chief AI officers, you know, kind of a newer trend in 2024, right? But who should ultimately, you know, when we talk about workforce impact, I think there's reactive aspects of that. There's proactive aspects of that as well. You know, who should be owning AI initiatives, right? You know, whether companies have already gone all in or not, who should be owning it? Should they first be, you know, appointing a chief AI officer? Is this, uh, you know, uh, appointing a chief AI officer? Is this, uh, uh, you know, a CTO, CIO thing? Who's owning this?
Starting point is 00:29:03 Who's driving this? Yeah, it's a great question. And I think what I'm finding is in the conversations I'm having with folks is AI is a data function. And so it's almost like, you know, the data scientist side of the house is, I'd say, paramount with regards to, you know, owning AI from many standpoints. But you've got to have the chief technology, the chief IO officer. And then you've got the CISO as well. It is a, it's a group function.
Starting point is 00:29:34 But I would say that, you know, most organizations, it seems to me that it's falling, AI in terms of its use and its implementation seems to be, you know, a data science engineering side of the house. But that's not going to be true everywhere. But it seems to be, you know, my anecdotal data in the conversations that I've been having. That seems to be where it's falling. However, I will say this, you know, there's people. are familiar with the term DevOps.
Starting point is 00:30:01 DevOps describes software development operation that it involves a really tight coordination amongst the CIO, the CTO, the CISO, even the CMO as products and the chief product officer, there's just really good coordination in organizations that have a really good DevOps department that have really adopted DevOps. And I would say those organizations are going to be in the best position to really leverage AI. because they've already taken care of a lot of the challenges related to building products and getting those products to market. So people that are great at DevOps are going to be good at AI.
Starting point is 00:30:38 And if you're not great at DevOps, you're going to have a very challenging time in rolling out AI. That's a great point. Yeah. You know, those companies that do excel, you know, specifically in DevOps. Yeah, it's almost like they were preparing the groundwork, especially if they've had that, you know, for a decade or so. So, Pete, we've talked about a lot today so far.
Starting point is 00:30:59 I mean, we talked about data security, upskilling, re-skilling, you know, even practical ways that, you know, you and your company are starting to transform your own work. But as we wrap up today's show, maybe what is the one most important next step for decision makers to take right now as we are all either going through or embracing for this big AI impact that is coming to the workforce? I think use the tools. I mean, you know, and we're at this, you know, you mentioned at the top of the, top of the show that, you know, Open AI announced all these new feature releases, right? It's just that's going to, that happens all the time, happens every day. It's why I decided I'm not going to, you know, just be on LinkedIn, just dropping, you know, release information on the side. Because pretty soon it's all in the noise and you can't keep up. But I would say adopting the tools, starting to use the tools every day and just understand them better.
Starting point is 00:31:55 So that's when I really started to really started opening my eyes and go try them all out. Like this is a time. This is very fun. I mean, it's really interesting. It's a great time of experimentation. So definitely be experimenting right now is a really good time to do it. You can get away with experimentation. Even, you know, if you want to experiment with some, you know, small pilot rollouts of products.
Starting point is 00:32:19 I mean, it seems to be the rule now more than the exception, Jordan, is that, you know, big releases go out. and like, you know, Microsoft has been very good at this and they're not ready. So it's like, oh, we got to pull them back because it's not ready. You could do that on a small scale and get away with it. So I'd say it's a time of exploration, a time of experimentation. And I would say include your teams in the process. You know, let them be a part of this process and enable people, you know, to utilize AI, overcome some of the fears out there.
Starting point is 00:32:49 But it's a great time to take advantage of all. these, you know, wonderful products at our fingertips. Such great advice. You know, this, this was another one, y'all. If you're listening to this, bookmark this one, come back, listen to it once a month. I think this is great advice from Pete, from Pete that will not age. So Pete, thank you so much for coming on the Everyday AI show. We very much appreciate your time.
Starting point is 00:33:17 Thanks for having me on, Jordan. I enjoyed it. All right, quick reminder, everyone. We covered a lot. And there is, as always, a lot more. haven't already, please make sure to go to your everyday AI.com. Go check out that bonus episode. Like I said, we already covered the big announcement from OpenAI. So go to Your EverydayAI.com. Sign up for that daily newsletter and we'll see you back for more Everyday AI. Thanks y'all.
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