Everyday AI Podcast – An AI and ChatGPT Podcast - EP 360: Microsoft Copilot Wave 2 - What’s new & real business use cases now possible

Episode Date: September 17, 2024

Win a free year of ChatGPT or other prizes! Find out how.Microsoft unveiled what it called Wave 2 of Microsoft 365 Copilot. New names. New features. New possibilities. We're covering it all and giving you NEW business use cases that weren't possible before this announcement. Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion: Ask Jordan questions on Microsoft CopilotUpcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: [e-mail] with Jordan on LinkedInTopics Covered in This Episode:1. Microsoft Copilot Wave 2 Updates2. Microsoft 365 Copilot Pricing3. OneDrive Updates4. Microsoft Teams and Copilot5. Copilot Agents6. Example Use CasesTimestamps:02:30 Daily AI news05:55 Microsoft Copilot Wave 2 07:59 Copilot pages, Microsoft 365 updates, Copilot agents.12:36 Implement now for future payoff, avoid delays.16:24 Generative AI silos interim, optimize data strategy.19:55 Collaborative Google Doc with Copilot integration for teamwork.23:35 Microsoft 365 Copilot's enterprise version available; free rollout pending.26:04 Python simplifies AI for data professionals, universally available.28:35 Create AI-generated presentations using brand assets.32:01 Generative AI summarizes and prioritizes your emails.37:24 Copilot Studio updates: Simplified agent creation, now available.40:36 Microsoft Copilot integration is a seismic advancement.43:36 Copilot automates document summarization and citation sourcing.46:39 Early Copilot features were useful but disjointed.Keywords:OpenAI Models, Microsoft Copilot Rebranding, Microsoft 365 Copilot Pricing, Importance of Copilot, Timeline of Copilot Announcements, Copilot Wave 2, UI for AI Concept, Comparisons and Critiques, Copilot Pages, First 18 Months of Copilot, New Features, Wave 2 Focus, Host's Opinion, Everyday AI Giveaway, AI-Powered Outlines and Slides, Microsoft Teams and Copilot, Email Prioritization Feature, Enhanced Microsoft Word Capabilities, OneDrive Updates, Copilot Agents, Courses and Training Promo, General Overview, New Features, Example Use Cases, Impact, Next Steps, Main Topic, Host Introduction, Microsoft Copilot Wave 2Send Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Start Here ▶️Not sure where to start when it comes to AI? Start with our Start Here Series. You can listen to the first drop -- Episode 691 -- or get free access to our Inner Cricle community and all episodes: StartHereSeries.com Also, here's a link to the entire series on a Spotify playlist. 

This is the Everyday AI Show, the everyday podcast where we simplify AI and bring its power to your fingertips. Listen daily for practical advice to boost your career, business, and everyday life. Meet Firefly AI Assistant, now live in Adobe Firefly, the All In One Creative AI Studio. Just describe what you want to create and the assistant handles the rest, orchestrating multi-step workflows across Photoshop, Premiere Express, and more in one conversational interface. You direct the outcome. The assistant accelerates execution. Could the new Microsoft co-pilot wave 2 be the next mini chat GPT moment, but for business?

I think when we think about generative AI, it's kind of like a line in the sand, right? Like we always talk and think about that chat GPT moment and how that kind of redefined what's possible. But has that actually made its way into our day-to-day work? or do we still have to seek out, you know, these tools like chatGBT? And I think there's been so much promise with Microsoft co-pilot. And now we might be seeing it play out with Microsoft's new announcements just hours ago on Copilot Wave 2. And I think that Microsoft is trying to at least turn your workspace into an AI powerhouse.

So we're going to be highlighting, you know, Microsoft's. said there's been more than 700 updates, 150 new features. So we're not going to be going over all that, but we're going to be going over what's new and real business use cases that are now possible with Microsoft co-pilot wave 2. All right, what's going on, y'all? My name's Jordan Wilson, and this is Everyday AI. Thank you for tuning in on the live stream podcast and the free daily newsletter where we help everyday people like you and me grow their companies and their careers by not just understanding what's going on in the world of generative AI, but actually using it, actually taking advantage of it, right? So if you are listening on the podcast, please make sure to check out your show

notes. There's a link to our website. You need to go there, your everyday AI.com. Every single day, yeah, we have the live stream in the podcast, but we also break it down in the newsletter, a lot of complementary and supplementary information that we maybe just didn't have time to get into the podcast. So make sure you go check that out. All right, before we get into today's episode, which I'm extremely excited about. I got a first. You know what? I'm going to switch it up today.

Got a shout out. Dr. Harvey Castro, back in the house. Good to see you. Michael and Brian and Tara, Marie, Christopher, Jay, everyone else. Thanks for tuning in. Let me know what questions do you have about co-pilot,

wave to get your hot questions in. Who knows? It's Tuesday. I might come with some hot take answers to your questions. But first, let's get to the AI news. So Slack is now integrating AI bots from other major providers to enhance workplace communication. Slack is making significant strides and its integration of AI technology, aiming to transform how users interact with bots and agents in the workplace.

This move is particularly noteworthy as it reflects the growing trend of incorporating AI into everyday business tools, which could reshape communication dynamics for companies. So Slack has announced the addition of AI-powered agents from various companies, including Salesforce, Adobe, Anthropic, Cohere, perplexity, and writer enhancing its functionality. The company is expanding its AI features to include transcripts from informal video chat sessions known on Slack as huddles, which could improve collaboration among teams. This development comes ahead of Salesforce's annual Dreamforce conference, which is unraveling this week, emphasizing Slack's commitment to generative AI as, well, Slack and Salesforce's commitment to generative AI as a mean for agents to operate autonomously rather than just assisting human users. That seems to be the kind of the goal for today, right?

Or the common theme. All right. Our next piece of AI news, Oracle's Larry Ellison is making headlines as he talked about an AI-driven mass surveillance future. Yeah, a little weird, but maybe good, but kind of weird. All right. So Larry Ellison, the famous co-founder of Oracle who's 80 years old but looks like he's 40, has stated that the company is poised to become a key player in the development of mass surveillance technology powered by artificial intelligence. So his comments made during a recent Oracle financial analyst meeting raised significant concerns about privacy and accountability and society.

So Ellison emphasized that Oracle's infrastructure is uniquely suited for AI applications, claiming that many companies choose Oracle to build their AI models due to its unique networking architecture. So Ellison predicted a future where constant monitoring through AI would ensure accountability for both police officers and citizens. stating every police officer is going to be supervised at all times. He described a scenario where police body cameras would be perpetually recording with no option for officers to disable the feed, thus aiming to prevent abuse of power and enhance public safety. He also proposed the use of drones for police pursuits and AI analysis of satellite imagery to improve agricultural practices indicating a broad vision for

AI applications beyond surveillance. So while Ellison's vision may enhanced security. It also raises, obviously, a ton of questions and critical ethical concerns regarding privacy and civil liberties, particularly as Oracle continues to partner with government entities. Yeah. Talk about Big Brother. You know, we're not even hinting at it anymore. It's just saying, hey, we all need a bigger Big Brother and the Big Brother needs to be everywhere. All right, a lot more on those stories and everything on our newsletter. So make sure you go to your everyday AI.com. All right.

Let's jump straight into it. Let's talk about Microsoft co-pilot Wave 2, just announced hours ago by Microsoft CEO, Sadie and Nadella. And let's go over what's new and some business use cases. All right. Let's party. And hey, whether you're listening on the live stream or the podcast, I want to know, is your company, is your organization? Let me know yes or no, even for our live stream audience.

Is your organization using Microsoft co-pilot 365, right? Like that is the enterprise version where it is connected to all of your programs, all of your data, right? I've talked to, you know, companies reach out to us all the time to hire us to help them with their front end strategy or essentially large large language model implementation. And it seems weird, right? So talk to companies, from as small as 20 to companies literally with tens of thousands of employees, right? And they're like, hey, we essentially want to train 100, you know, there are tens of thousands of employees on Microsoft co-pilot. And we're working through conversations.

But, you know, it seems like all across the board, some companies have fully implemented Microsoft 365 co-pilot, which is Microsoft's AI offering across their entire organization, whereas some even large companies that have. AI teams haven't done so. So, you know, I'm curious, you know, it looks like some people are saying yes in our audience. Some people are saying not yet. But here is what you need to know. And we're going to dive into all of the specifics here. All right. So this was just announced yesterday. And kind of the three main areas that Microsoft seems to be focusing on are web, work, and pages. So a lot more on pages, you know, as we go along here. So but looking more of AI as a collaboration,

partner in bringing in co-pilot into more places where businesses work and really looking at not just productivity and efficiency, but just driving business outcomes. So again, really the three kind of main areas that I'm going to be talking about on today's show is a little bit more on co-pilot pages, which is new. And then just looking at some of the new, these wave two features across the different Microsoft 365 apps. the introduction, well, not the introduction, but the unveiling of some new features and functionality inside of co-pilot agents, which I'm personally pretty excited about. All right. Here we go. So let's first talk about what's new.

Well, according to Microsoft, there have been more than 700 co-pilot updates since launch and 150 new features. Yeah, that's a lot. So right now, everything is powered by OpenAIs GPT40 with enhanced orchestration. A big kind of what's new in co-pilot wave two. And I do believe that is the name of this, which I don't hate. At first, when I saw the announcement, I'm like, okay, wave two. And I'm like, okay, I don't hate it, right? Like we talk about, you know, updates like iOS 18, right, which was just announced yesterday.

you know, I remember back, you know, Windows 95, Windows 98. So, you know, I think this is actually better. So we have kind of a point or a reference in time that we can talk about. Like, oh, this came out during Wave 2 versus just like, oh, Microsoft released this sometime in the last 18 months. All right. So powered by OpenAIs GPT40 right now. But Microsoft did say that they had future plans to incorporate OpenAI's new O1, model for advanced reasoning capabilities. Y'all, when that happens, things can potentially go

bonkers. I still don't think people really understand how powerful OpenAI's O1 model is. And just, FYI, stop calling it GPT 01. That's not what it is. All right? So OpenAI now has essentially two different series. They have the GPT series. So presumably we'll be seeing a GPT 4.5 or a GPT five, you know, in the coming months, quarters, et cetera. But then we also have now this GPT or sorry, the OpenAI, oh one, right? So right now we have 01 preview and a 1 mini. So Microsoft did say that they do have plans to integrate and implement this into co-pilot. The real question will be when, because right now it's pretty expensive.

But so, you know, you might, I don't know, you might see a more premium, a more premium tier of Microsoft co-pilot. 365 coming in the future. So that is kind of what's new. And then also another rebranding one, not crazy about this, but maybe it makes sense. So the co-pilot business chat has been renamed BizChat. So that's kind of serving as a central hub for customer data. Also worth noting, Microsoft 365 copilot pricing. So you do need to have obviously Microsoft 365 copilot pricing. So you do need to have, obviously Microsoft 365 license and then the 365 co-pilot is an additional monthly charge per user. So at least as of today, it is $30 per user per month for enterprise customers. And let me just say this right now to large, right, small, medium, large organizations,

stop looking at that $30 a month price tag as a reason to not implement this across your organization. That is, I'm sorry. Can I be real on hot take Tuesday? That's dumb, y'all. Like, go, go watch the 30-minute presentation. We're going to have that in our newsletter, and we're obviously going to be breaking down the highlights today. What, $30 a month, right?

Like probably half of your executives are making, you know, three to five times that, probably more, right? And if you don't think that this can save you, 30 minutes a month, then I have no hope for your organization, period. And I'm not saying that as, you know, I'm not out here shilling Microsoft. I'd say that the same. If you're a Google organization for Google Gemini for chat GPT enterprise, right? If you're not paying these $20 to $30 a month subscriptions like you, if I'm being honest,

you probably shouldn't be leading your team. I don't care. I don't care if you have tens of thousands of employees. And yes, that is a huge line. item, but you need to be implementing this now. This is an investment that is going to pay off. But this is not one of those things you should be kicking the can on for four months or quarters. That is a bad idea. All right. So that is kind of what's new. And we're going to be going over that a lot more. But let's also quickly look at the evolution a little bit here of Microsoft

co-pilot. Okay. So co-pilot was first announced now about 18 months ago. So in March 2023, Then in May, 23, we saw co-pilot unveiled at Microsoft's Build Conference. In November last year, 2023, we kind of saw co-pilot released for all, you know, free users as well. So we saw at that point, it was BingChat, and then we went through this first level of unbranding, sorry, unbranding, or maybe it's unbranding. So we saw BingChat become essentially co-pilot. right so if you're still saying Bing chat there is no Bing chat anymore right obviously that's copilot and now we have another rebranding for when on the business side there is a work chat so a biz chat so there's kind of two different tabs when you are using the co-pilot chat all right that'll

probably make a little bit more sense as we kind of unveil some of the you know we have some screenshots and we're going over feature by feature and then so the last big you know and these are kind of the big I'd say four big shifts or announcements over the last 18 months. And then the last one now is co-pilot wave two. So essentially we had an initial announcement. And then at the build conference, both last year and this year, you know, a lot of new things were teased and, you know, kind of previewed. But this is September 16th.

So September 2024. This is kind of B2, right? So, you know, pretty exciting, right? especially if your company uses Microsoft copilot, especially Microsoft 365, co-pilot, kind of the premium, that $30 a month offering. This is pretty big. This is essentially V2, Wave 2.

All right. Let's now go over this. And you know what? I don't hate this. This new concept here of copilot as the new UI 4, or AI, right? Sadi and Adela and, you know, this is everywhere plastered on the Microsoft website,

but I'm actually thinking, I don't hate it. I don't hate this take, you know, being the new user interface for artificial intelligence. I've talked about this many times on the show, but Sadia Nadella, Microsoft CEO said it yesterday, essentially saying that large language models are going to become slightly commoditized, right? Because they're capabilities, you know, it's it's nonstop.

They're going back and forth. So it's not about, you know, the differentiator for your business is not going to be whether you're using Anthropic Claude or using Google Gemini or using chat GPT enterprise or using, you know, copilot. It's actually going to be how are you using it and is it connected to your data, right? So that's kind of when we talk about this, Microsoft's new saying of the new UI for AI, well, it's their attempt to better integrate web work and business data into a single system. That is the downside to a lot of the large

language models that we use right now is, you know, it's you kind of have to build the silos, right? And then once you do build the silos of generative AI with these large language models, they're siloed, right? They don't all talk to each other. Your data doesn't live there. And that's why I've always said, even for companies that are all in on chat GPT, I tell them, this should only be a stopgap, right? This should only be a, you know, three month to nine month period of time where companies maybe have to figure out their data strategy before kind of going all in on Microsoft 365 copilot. I'll say this right now. Not super impressed with what Apple unveiled both in June at WWDC,

and then at their glow time event last week in terms of kind of generative AI in large language models for businesses, right? I think it's great for personal and I don't see myself giving up my iPhone anytime soon, but if I'm being honest and I've been talking about this for a year, I almost have to switch over to a PC now.

I don't see how in the future and I would say the same thing for small teams, unless there's some part of Mac that your team cannot function without, which I get a lot of creative teams might go that route. But I think Microsoft has almost become a no-brainer when it comes to your business operating system because of this co-pilot 365 and this new push. And even though, even if it is just branding on the surface,

I love it. you know, and co-pilot pages specifically, kind of trying to be this new canvas for real-time collaboration. So let's talk about that now. A new feature called copilot pages. It's interesting that, you know, Sadie and Adela kept saying artifact over and over, right? Maybe people have this positive affinity or positive correlation with the word artifact, because of Anthropic Claude's feature,

artifact, which is amazing, essentially renders, you know, code in real time. I think it's one of the most powerful single features of any tool. It was kind of interesting that Microsoft CEO, Satina Della kept saying the word artifact over and over, right? Maybe it's because we have positive feelings toward that. So, co-pilot pages is this, right?

I'm gonna try to simplify this. So if you've used what used to be called Bing Chat, but then was just kind of, quote unquote normal co-pilot on the web, and now it's co-pilot on the web, but also biz chat, right? So there's still some branding challenges there for Microsoft. But once you use it, that data just kind of lives there, right? So not anymore with co-pilot pages. So this is a dynamic persistent canvas for multiplayer AI collaboration. So if you're listening on the podcast on today's live stream and the video, and you can always go click, check out the show notes and

watch this, but it was all in the co, the, um, kind of the keynote yesterday for this wave two announcement. But this is a way to essentially take all this very useful information that you get out of a co-pilot chat, right? Um, so it's grounded in the web, right? So co-pilot can search the web via Bing. And then you can also ground it in your own data. But then from there, it doesn't just live and die there in your own personal kind of co-pilot chat. So with pages, think of pages the simplest way is, okay, it's a Google Doc, right? That's what it is. You know, but where multiple people can collaborate in real time, right? So no longer is it almost this, you know, strenuous process when you're working with co-pilot and you have to say, okay, what am I going to bring in?

How am I going to share this with my team? You know, what should they or should they not have access to? Right. So now it's as simple as it looks like one or two clicks going from co-pilot. in the same pain. So think about left, left pain, right pain. In the left pain, you are chatting with copilot, and then you choose what to send in the right pane, and this is your pages, right? So then everyone on your team can be working async, right, and they can be doing this at the same time, their own kind of co-pilot research on the left hand side, and then on the right hand side, bringing this into a collaborative environment, and then also referencing your other documents inside of that kind of live canvas.

So we'll see if this sticks. But this is probably, I think, one of the biggest new collaboration features that Microsoft announced in this wave two. You know, curious live stream audience. What do you think of this? Tara's asking, like perplexity pages. Yes, Tara.

It is, except it is collaborative. That is the only, the only difference, right? And I do have a list here. Adobe just introduced an entirely new way to create, bringing the power and precision of its creative suite into one conversational experience. Meet Firefly AI Assistant, now live in the Adobe Firefly app, the all-in-one creative AI studio.

Powered by Adobe's Creative Agent, Firefly AI Assistant lets you start with your vision, just describe what you want, and shape the outcome as it takes form with the assistant. The assistant orchestrates multi-step workflows, drawing on 60-plus pro-grade tools across Adobe Creative Cloud apps, including Photoshop, Illustrator, Premier, Lightroom Express, and more to help bring your ideas to life. You can also get started with creative skills, a growing library of pre-built workflows for common creative tasks, like batch editing photos, creating mood boards, portrait retouching, and creating social variations.

Every step the assistant takes is visible so you can refine, redirect or take over at any time. You stay in the driver's seat as the creative director. Adobe Firefly AI assistant now in public beta. See it today at firefly.adopi.com. So many of these kind of new features and updates, and I'm going to be talking about them as we go through them point by point. They're just kind of, oh, this is like blank tool from blank.

Yes, it is. So similar to perplexity pages, when you can kind of chat with perplexity, you know, push a button. and it just kind of converts it into a nicer page, a nicer document. So this is very similar, except this is collaborative. It is async, right? So in Microsoft's example, they had a handful of people going through.

And if someone's adding, you know, if someone's adding information to a certain part of this page, this co-pilot pages, you can kind of see their cursor, see where they're moving, see where they're working. So a pretty, pretty exciting update. And this is, I believe. this is already rolled out to Microsoft 365 copilot customers. So that's that's pretty good. Also, Microsoft did announce that this will be coming for free to Microsoft co-pilot users with the Microsoft Intra accounts in the coming weeks. So it should be available if your organization is on Microsoft 365 copilot, that

enterprise version. Otherwise, keep an eye out. Microsoft did say it should be rolling out for free users as well. which I think is a smart play, right? You always want to give, I think, free users a taste of your most powerful features. All right. Now we're going to go by just one by one and quickly talk about some of the new updates inside of Microsoft's apps. And this is what it's all about.

And I think this is why, ultimately, even though I love chat GPT and I love working with teams, getting them up and running, you know, on. Chat GPD teams, chat GBTGPT enterprise, and I think it's great for teams who are quote, unquote, newer to AI. But if your organization is not quote unquote newer to AI, if you already have had a strong foothold in the Microsoft 365 and you're essentially humming and you have a good data strategy, good DevOps, I'll say you shouldn't waste your time then with chat GPT teams or enterprise. That is a ramp up. I do think the ultimate end goal is to be using something like Microsoft 365 go pilot. And like I said, I don't think there is a competitor right now because I think absolute best case with Apple, right? That's the only other operating system that businesses use.

I know there's Linux, but, you know, essentially it is, you're either Microsoft Windows or you are now Apple, you know, Mac OS. And with Apple intelligence, you know, we might finally get some of these features by December, maybe February or March, right? But so many of these features have already been in Microsoft co-pilot for more than a year. And now they are starting to really interconnect them. And that is where I think with Wave 2, this is huge. That's why it's like, y'all, I don't even know for me personally, I don't know if I can continue to work on a Mac. It's going to be very hard for me to switch over to a PC, even though I was a Microsoft

certified professional when I was like 16. But I've been on, I've been on Macs for, what's that? 20 plus years, right? So we need a support group, right, for Mac people switching over to Microsoft copilot. But let's talk about what's new, the new co-pilot features in Excel. And probably the biggest one is native Python inside of Excel. All right. And don't worry if you're not a dork, right? And this is obviously great for data analysts, you know, kind of data scientists, people who are in business intelligence who have probably already been working with Python, right? So Python is, I'd say, one of the more powerful programming languages, especially in the age of AI. So don't worry. This is

low code, no code. All right. So all you really have to do to be able to take advantage of these Python programming capabilities is just talk in real language. Okay. And essentially what that means, and this is now generally available as well. Okay. All of the co-pilot features and functionalities we're going to be talking about here are generally available. So what this means is now you can work with text data and visualization inside of Excel. So as an example, you can just say, hey, show me the insights on this data, right, or build me a chart on this data. No coding required. And copilot in Excel is going to use Python. And it is going to code those for you. It's going to build them. And then you can iterate on them with natural language, right? Again, your data. real-time large language models, right? This is obviously tapping into GPT-40 right now, which up until, you know, a week ago was the world's most powerful large language model. And, you know, like I said, Microsoft did announce plans to be working on bringing Open AI 01 into the fold as well. So pretty exciting updates inside of Excel. Next, PowerPoint. I would say this new narrative builder,

which is generally available as well, is probably the, uh, the key feature here, right? Powerpoint keynote. It was a joke. All right. So narrative builder, generally available now, helps create presentations and drafts iteratively. All right, you can generate outlines with AI, slides, and speaker notes from prompts. You can easily, you know, drag and drop the information and then working with just simple prompts

to get your slides in the right order you want. And I think that the big one here. is the brand manager, right? So this, essentially, you can set your company's kind of brand guidelines, some templates, some approved visuals. And then, and the approved visuals piece is not out yet. Everything else is. But then you can essentially go in, in natural language, you know, and even from working in those co-pilot pages and say, hey, turn this into a PowerPoint, right? You can copy and paste the information or just do a simple text prompt. And then it's also going to apply all of your brand assets, very easy drag and drop all again in your company's live

real time data. So this is very much like Canva's magic features, right? They're magic AI features, right, where you can kind of with generative AI, use kind of these pre-built templates and say, hey, make me a presentation on this. Here's my five key points. It's going to build to you a 10 page presentation, and then you can go in and do some slight modifications and use AI in there. So yes, this is very much like kind of that feature if you use Canva, but it's already been out for Microsoft, but not this new narrative builder, which I think is going to be a pretty popular feature. All right. The next new wave two update, let's talk about teams.

All right. And organizations, I get that there are certain reasons why you might not want to, uh, implement or kind of enable co-pilot inside of Microsoft teams. All right. Maybe it's not for every single meeting, but I am straight up baffled, y'all. The number of large Fortune 500s, I talk to them all the time, both on the show and more times than not off the show, right, off the air. So many of them do not have copilot enabled inside of teams, right?

Your meeting platform, if you don't like, why? wouldn't you want a meeting assistant? I get it, right? If there's an HR conversation that may be a sensitive about salaries, you know, but there's different levels of access. But for the most part, co-pilot is an AI that will sit there in your meetings, record everything, right? Give you the transcript, give you the meeting notes, give you the key summaries, the takeaways, actions, bullet points, etc. So not the biggest kind of update here in wave 2 because I think this was actually one of the better implementations of co-pilot in terms of like ROI. This is a huge ROI. But the ability for it now can take into account the team chat. Whereas previously, if you sent co-pilot into Microsoft

teams essentially, it only really took into account the human speaking. And if there was, you know, relevant information that would go on during the chat of a meeting, co-pilot could not access that. So that is kind of the big new update, the wave two update inside of teams. All right. Here's a big one. In this one, yes, this one is very much like the Apple intelligence their prioritized summaries. But hey, it doesn't matter, Apple. You can't claim you were first if you're actually a year and a half later. If other big organizations kind of take your ideas, and maybe make them a little more useful and beat you to the punch.

All right, so here is the piece that I love. And this is again why it's like, oh gosh, I got I got to switch over to Windows. The prioritize my inbox features. All right. So this is not generally available yet. It will be rolling out in public preview later this year. So here's what it does.

It analyzes your inbox based on the content and the context of your role, right? So you can essentially tell it and train it and give it feedback, but it's going to know your role. It's going to know who you kind of report to. And then it's going to generate concise summaries of emails with prioritization reasoning. So it's going to highlight important actions. You know, hey, this is from your boss. So it's, you know, there's a way to essentially sort by priority, which is not necessarily new because you could always manually set that thing, set those things.

But now it does this with generative AI because maybe, you know, a client or a customer emails you with something that's, you know, pressing and maybe you haven't marked them as, you know, an important contact. Whereas if you did, you could then prioritize it. So now, a co-pilot in this prioritize my inbox feature, both can help you prioritize which emails kind of show up first. but then also the ability to generate brief summaries of long emails. So it reduces the risk of missing that critical information. All right. Next in Word. All right.

So this now, the enhanced ability to reference web data inside of Word, work data, emails, meetings, the meetings piece is coming later this month Microsoft did say. But essentially, being able inside of Microsoft Word. You don't have to jump into, you know, now pages or anywhere else. But you can essentially run a prompt with co-pilot inside of Word and then reference other files. So in this example that they showed, inside of Word, it said, I need to draft a response to an RFP from Tailwind Traders to install on our charging stations. Reference. And then it references a different PDF.

So it says reference this PDF for specs and pricing. align the response structure to the reference file, and then it references a different Word Doc, right? So it essentially says, take all this information from this PDF, but use this other Word document more of a template, right? So obviously that's not going to 100% get it right. But I think that's one of those instances where now inside of Microsoft Word, the ability to both research the web, but then also at mention or reference other files, use different files as template. bring in information from teams. That's huge, y'all.

That's huge. So much of work still gets done, you know, inside of Word docs. You know, we'll see how if pages really catches on. But so much of work right now happens inside of Microsoft Word or Google Docs. And this new Wave 2 feature, I think is huge. All right. Next, One Drive. All right.

They kind of buried this one, but there's a, couple pieces that I really like. So yes, OneDrive is, you know, essentially, you know, Google Drive, right? If you don't use Microsoft's products, this is their online secure storage. So here's the thing I like in this example. You can highlight multiple documents inside of your One Drive. Then there is a co-pilot tab where you can, as an example, click Summarize. So you could summarize five documents at once, right? Maybe you're getting ready to head into a meeting and you're like, oh, man, these docs are from weeks ago. I forgot what they are. So you can summarize them. You can also compare files. So maybe there's three different working versions, right? There's a V1, V2, V3,

and you're like, oh, gosh, what changed between these? So you can highlight them all, then use copilot to compare the files. And depending on how the information is formatted inside of those files, in many cases, it will just create a little chart, right? And it will kind of show you what has changed from file to file. So this will be generally available at the end of September 2024. All right. So we started with one of the, I think, key features, which is pages. And now we're going to end at least with, I think, one of the more exciting features, which is copilot agents. All right. So these are now generally available. So these are, if you've used custom GPTs inside of chat GBT, that's what we have here.

Or, you know, but this isn't new. We've had the co-pilot studio, but a lot of new updates here with Wave 2. So let's talk about them. So now there is a more simplified experience powered by co-pilot studio, just a little bit easier to configure the kind of co-pilot agents. So it allows the creation of agents inside of BizChat or SharePoint as well. and you can connect to SharePoint for relevance business process data. It can handle data retrieval and it can automate repetitive actions.

So here's the other thing. Actually, two more pieces on the availability. So yes, it is generally available now. However, being able to access them in biz chat will be rolling out in the coming weeks. And then for SharePoint right now, that is looking at early October. but at least in the standard co-pilot studio, you can take advantage of some of these new features that have just come out. So this new visual creator is a newer feature. Here's the thing that separates the new co-pilot agents inside of copilot studio from, I think, you know, custom GP, or yeah, from custom GPs from Google Gems, which if I'm being honest, Google gems aren't really useful at all.

or projects inside of Claude. Well, number one, it works with your most up-to-date data. It's dynamic. Whereas those other instances, you are working with essentially static files. So you could be working with old files, or you have to, you know, if you're building custom GPs, you have to constantly update the files inside of the knowledge base. Here's the other big difference here with co-pilot agents. They can make actions for you.

They can take actions. So it now is a two-way street. So it's not just getting information or having these, you know, kind of co-pilot agents do a big majority of your work for you. They can then perform actions, right? It'll say yes or no, right? Like, hey, do you want to submit this? Yes or no? And you still, right?

So they're still human in the loop. So you still tell the, you know, the copilot agent what you want it to do inside of co-pilot studio. And then, you know, it'll say, hey, do you want me to submit this? Do you want me to pass this through to SharePoint, et cetera? And you click yes or no. So pretty big, pretty big piece there. All right. We've gone over a lot.

All right. So that is essentially, in a nutshell, what's new. Now I'm going to very quickly go over some use cases because this is what it's all about, right? Features mean nothing, right? All the bells and whistles don't mean jack. squat unless you can actually put it to use right now. Okay, so I'm going to go over some example business use cases for all of these new features and functionalities for wave two of Microsoft co-pilot because a lot of these things in these example

business use cases were not possible, right? Yes, I think you know over the last 18 months we've seen so much promise with Microsoft co-pilot but I think kind of the combination of this pages functionality inside biz chat, being able to collaborate in real time, being able to bring in co-pilot in other places, you know, as an example, Microsoft Word, being able to quickly reference your team's information without leaving, right, without leaving those apps, that's what it's all about. I do think this is actually not a small change. I'd say this is a seismic step forward for what can be accomplished with generative AI. So let's look at some example use cases here. All right. So in Excel, so a financial analyst can ask co-pilot to use

Python to create a machine learning model predicting next quarter's sales based on historical data and visualize the results. Yeah, that's possible. Yeah, that used to probably take a very smart person, many, many hours, maybe a week or so. Now you can do it with a prompt. Pretty impressive. PowerPoint. A marketing manager can prompt create a 10 slide presentation based on our quarter three results using narrative builder and ensure it follows our brand guidelines with brand manager. Yeah. Then co-pilot will literally take your up-to-date data, assign it, you know, your brand preferences

and once that other piece with the approved brand visuals rolls out later this year, and then you essentially have a 10-page, PowerPoint, that's probably 80% of the way done, right? Again, this might, you know, in the past, this might have been a day, might have been a day or more, 10, 15, 20 hours. Now you can get 80% of the way there in minutes, in minutes. Co-pilot in wave two, it really does change what it means to be a knowledge worker. All right, Outlook, an executive can say, prioritize my emails, mentioning our new product launch and summarize their content. Yeah, or just any ability to talk with co-pilot about your emails,

the new auto-sumorization and auto-prioritization feature, I think is going to hopefully change for the better how we work with our inboxes. Teams, all right. So after a product strategy meeting, a team lead can ask co-pilot, summarize the key decisions and action items from both the specials, spoken discussion and chat. Yeah, I've been in those, you know, whether we're talking about, you know, Zoom meetings, Google Meet, Zoom chat, right? And sometimes, or sorry, teams, teams meet.

Sometimes some of the most important information actually comes from the chat, right? Especially when you have large meetings with dozens of people. Some of the most important pieces are in the chat. So now you can use co-pilot. It cannot only understand all that information, whereas it couldn't before. inside of teams, but then you can also summarize it, right? You can create documents from what happened both in the meeting with all the participants who are talking and in the chat.

Microsoft Word, an example here. A researcher can request add relevant citations from my recent emails and PDF documents to support the key points in this report. Yeah, if you need to source things, if you need to make sure, you know, you have citations from other documents within your organization. when you're putting something together, that's a great way to do it. And then co-pilot can automatically insert those appropriate citations from multiple sources of your company's data.

One drive, I like this one. Let's say you're the legal lead and you can say something like, compare these three contract versions, highlighting changes and summarizing updates. Yeah, that's a big one there, not just being able to summarize multiple documents at once, but being able to compare them, right? What has changed in these?

I'll sometimes spend, I don't know, 20, 30 minutes having my screen split and being like, what change in this new contract? What change in this new agreement? What change in this new version of a blog post, whatever it may be, right? Now you can do that pretty quickly. And then co-pilot agents. In HR director, you can say, build an agent to screen applications, summarize qualifications, flag top candidates.

Yeah, that's huge, right? You're probably going to need a little more specific. I'm giving you a general example of what you can build with a co-pilot agent. Again, especially when it is working with your data, right? Hey, especially then reference certain documents. Maybe you have an Excel sheet that has everyone's application in there. Or, you know, maybe you add an onboarding, you know, an onboarding assignment for new, new hires. And then you can build, you know, HR could build an agent to, you know, kind of say,

hey, where should we be, you know, focusing our training? based on, you know, kind of these onboarding scores, help me build out, you know, a new onboarding training using these other documents, right, using our big brand guide, whatever it may be. Huge, y'all. This is huge. All right. So let me know right now, should we be doing more on Microsoft Copilot? We've done a handful of episodes before, but I want to know from you all, right?

We cover a lot of chat, GBT, we cover a lot of anthraget. We cover the news. We cover Google Gemini. Should we be doing more Microsoft co-pilot? Let me know Whether you're here on the live stream, but also if you're listening on the podcast. So I hope this was helpful. But in short, in short here, Microsoft Wave 2, I think is much more than an incremental update. I think now we finally have the promise of what we saw 18 months ago when co-pilot was first kind of announced and teased, right? I think in some of the earlier, you know, even if we kind of go back and rename it wave one, but I think essentially in the first 18 months, there were individual features and individual kind of programs that did great with co-pilot, but I think it was still maybe a little disjointed. So I think both this new pages feature, kind of a live canvas where,

you know, you can take kind of what's in your co-pilot biz chat and start working on documents right away collaboratively to start, you know, referencing from other documents collaboratively. And then also bringing in some of these very much, very needed features inside of these, you know, bringing Python, you know, so natural language coding to Excel, bringing in the ability inside Microsoft Word to easily reference what happened in TIEC. teams, your other documents, et cetera, the Microsoft PowerPoint's narrative builder. I think that's big, right? You know, not just, oh, I can use AI to create a, you know, kind of a general standard

looking PowerPoint. No, I can do it according to our brand guidelines using approved visuals already, you know, updating the colors, the logos, et cetera. This is, I'd say, a transition approach from Microsoft, this wave two. to saying, hey, this isn't just some nice thing to have, this co-pilot, this generative AI, this large language model where you work. I think this wave two from Microsoft co-pilot 365 is saying this is the future of work. AI isn't the sprinkles on top.

It is the ice cream Sunday. This is grounded in the work. And I think that this wave two is going to be. positively received. I know it's hot take Tuesday. I don't have a lot of bad things to say. My hot take is this. If you're not already using Microsoft 365 copilot,

why not? Because I think Microsoft just proved that Microsoft co-pilot wave 2 is rewriting the rules of productivity and what can be accomplished with AI. All right. I hope this one was helpful. Thanks a million to you, but also, yeah, we're wrapping this up. put a date on it. We've been dragging this out. So tomorrow, it's Wednesday. So if you're still

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