Founders - #204 Steve Jobs (Inside Steve's Brain)

Episode Date: September 14, 2021

What I learned from reading Inside Steve's Brian by Leander Kahney.----Get access to the World’s Most Valuable Notebook for Founders by investing in a subscription to Founders Notes----1. It takes a... passionate commitment to really thoroughly understand something, chew it up, not just quickly swallow it. Most people don't take the time to do that.2. He remade Apple in his own image. Apple is Steve Jobs with ten thousand lives.3. I'm looking for a fixer-upper with a solid foundation. Am willing to tear down walls, build bridges, and light fires. I have great experience, lots of energy, a bit of that 'vision thing' and I'm not afraid to start from the beginning.4. Good storytelling lasts for decades. I don't think you'll be able to boot up any computer today in 20 years. But Snow White has sold 28 million copies, and it's a 60-year-old production.5. Jobs has said the starting point is the user experience.6. In everything I've done it really pays to go after the best people in the world. 7. My dream is that every person in the world will have their own Apple computer. To do that, we've got to be a great marketing company.8.  Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.9. Unless you have a lot of passion about this, you're not going to survive. You're going to give it up. So you've got to have an idea or a problem you're passionate about; otherwise you're not going to have the perseverance to stick it through. I think that's half the battle right there.10. The older I get, the more I'm convinced that motives make so much difference. Our primary goal here is to make the world's best PCs—not to be the biggest or the richest.----Get access to the World’s Most Valuable Notebook for Founders by investing in a subscription to Founders Notes----“I have listened to every episode released and look forward to every episode that comes out. The only criticism I would have is that after each podcast I usually want to buy the book because I am interested so my poor wallet suffers. ” — GarethBe like Gareth. Buy a book: All the books featured on Founders Podcast ----Founders Notes gives you the ability to tap into the collective knowledge of history's greatest entrepreneurs on demand. Use it to supplement the decisions you make in your work.  Get access to Founders Notes here. ----“I have listened to every episode released and look forward to every episode that comes out. The only criticism I would have is that after each podcast I usually want to buy the book because I am interested so my poor wallet suffers. ” — GarethBe like Gareth. Buy a book: All the books featured on Founders Podcast

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Starting point is 00:00:00 It's hard to believe that one man revolutionized computers in the 1970s with the Apple II and the 1980s with the Mac, animated movies in the 1990s with Pixar, and digital music in the 2000s with iPod and iTunes. Inside Steve's brain cuts through the cult of personality that surrounds Jobs to unearth the secrets to his unbelievable results. It reveals the real Steve Jobs. Not his heart or his famous temper, but his mind. So what's really inside Steve's brain? According to Leander Caney, who has covered Jobs since the early 1990s, it's a fascinating bundle of contradictions. Jobs is an elitist who thinks most people are bozos, but he makes gadgets so easy to use that a bozo can master them. He's obsessive with a filthy temper, but he forges deep partnerships with creative geniuses like Wozniak, Jonathan
Starting point is 00:00:52 Ive, and John Lasseter. He's a Buddhist and an anti-materialist, but he produces mass market products in Asian factories, and he promotes them with absolute mastery of the crassest medium, advertising. In short, Jobs has embraced the traits that some consider flaws. Narcissism, perfectionism, the desire for total control, to lead Apple and Pixar to triumph against steep odds. And in the process, he has become a self-made billionaire.
Starting point is 00:01:24 In Inside Steve's Brain, Connie distills the principles that guides Jobs as he launches killer products, attracts fanatically loyal customers, and manages some of the world's most powerful brands. The result is a unique book about Steve Jobs that is part biography and part leadership guide and impossible to pit down.
Starting point is 00:01:43 It gives you a peek inside Steve's brain and might even teach you something about how to build your own culture of innovation. That is from the inside cover of the book that we talked about today, which is Inside Steve's Brain. It was written by Leander Connie. So I want to tell you real quick before I jump into the book, I want to tell you how I found this book. It's been recommended to me a few times over the years most recently somebody recommended it to me they had listened to Founders number 178 which is the book about Jonathan Ive
Starting point is 00:02:13 and they pointed out they're like hey do you know that guy has that author rather he wrote another book it's this book Inside Steve's Brain I didn't make the connection previously or maybe I did but I forgot about it but anyways that made me think of it. I was like, okay, you know what? I have to read that book because I thought Connie did such a great job with the Jonathan Ive book.
Starting point is 00:02:33 So when I went to buy the book, I realized that there's been an updated version. And there was an updated version, a reprint with additional chapters after Steve passed away. And I didn't want that. I wanted this to be a period piece. So this book was written in 2007. We're 10 years into the return of Steve Jobs to Apple. The iPhone has just been released. It looks very promising, but it's not a tenth or a hundredth of what it is today.
Starting point is 00:02:59 And I think there's value in reading a book that's like a snapshot in time. So I've done this before. I've done six different podcasts, six different books on jobs. Most of them are biographies. Two of them, two out of the six were like it talks about one was a book Insanely Simple, which is Apple's approach to marketing. And it's more of like a business book, right?
Starting point is 00:03:21 And then Creative Selection, which is fantastic because it's about like how Apple develops products. But the four biographies I read, I'm just going to list them in case you haven't seen them or listened to the podcast or read the book yet. Number five is Steve Jobs by Walter Isaacson. Number 19 was Becoming Steve Jobs, The Evolution of a Reckless Upstart into a Visionary Leader. Number 76 was Return to the Little Kingdom, Steve Jobs and the Creation of Apple. And then number 77 was Steve Jobs and the Next Big Thing. Many of those books I'm going to wind up rereading in the future and recording another podcast on because they're so valuable. But the reason I'm bringing this to your attention now is because I would actually read
Starting point is 00:04:00 them in the opposite order that I read them. I would start with Michael Moritz's book, Return to the Little Kingdom, Steve Jobs and the Creation of Apple. And if you can actually get the original copy of the book, it's called The Little Kingdom. I got the updated version in 2009. But what's amazing about that book, that book was published in 1984. So it covers the first seven years of the history of Apple. And we see it's a snapshot in time, just like this book is a snapshot in time to a young Steve Jobs and the way he talks and thinks about products and a lot of the traits that are in that book he carries on for multiple decades. And what's really wild
Starting point is 00:04:35 about that is, you know, you and I always talk about the idea that like a lot can change in one lifetime. The author of that book, he was a reporter for Time magazine when he wrote that book. And then he gets into investing. He's a billionaire. If you fast forward to present day, like he's a billionaire investor. It's just a reminder that so much can change in one lifetime. And then after that, I would read Steve Jobs' The Next Big Thing because that book is all about his wilderness years from 1985 to about 1997 when he goes back to Apple. And you see, you see one of the greatest entrepreneurs in history just make mistake after mistake after mistake.
Starting point is 00:05:10 And that's another period piece because then it ends right at the beginning or right as he's coming back to Apple. And then I would read becoming Steve jobs, which is like an overview of his life. And then Steve jobs by Isaac skin. And the reason I would put Steve jobs by Isaacson last is because Steve actually worked, even though Steve jobs by Isaacson. And the reason I would put Steve Jobs by Isaacson last is because Steve actually worked, even though Steve Jobs by Isaacson was published before becoming Steve Jobs,
Starting point is 00:05:36 is because Steve worked hand in hand with Isaacson on that book. And the way that book ends, you know, he knows he's going to die and he's reflecting on the lessons he learned and how he looks at the process of company building and dedicating his entire life to Apple. Just even if you read the last few chapters, I mean, obviously read the whole book. It's gigantic. I think it's like 500 pages, something like that. But it's just so the last chapter where I'm pretty sure it's the last chapter. It's close to the end of the book where Walter is like, listen, I'm just going to let Steve in his own words describe like his legacy and then how he thinks about his work. So anyways, that's why it was important to me to not get the updated version.
Starting point is 00:06:10 This book is written in November 2007. Most of the highlights I'm going to talk to you about today, I really want to treat this as if Steve is talking directly to you and I. So almost every single highlight is going to be steve in his own words there's quote you know i've read a ton of books on him obviously watched a bunch of talks there's quotes in this book that i've never even heard from him before so that was really um like that was really beneficial i'm going to give you a little bit of background real quick and then we're going to most of like i said most of what i'm going to talk about is just him talking directly
Starting point is 00:06:42 to us right um so So this is November 2007. Apple has a monopoly on the MP3 player market with the iPod in the United States. The iPod has nearly 90 percent market share. The iTunes Music Store sells five million songs a day and they have 80 percent of all. They're selling 80 percent of all the digital music that is sold online. Jobs has just sold Pixar to Disney for $7.4 billion. And at this point, he is the largest individual shareholder in Disney. And then somebody, there's a quote about Jobs. He is the Henry J. Kaiser or Walt Disney of his era.
Starting point is 00:07:22 I've done podcasts, multiple podcasts on Walt Disney and then Henry Kaiser. A lot of people don't know who he was, but after World War II, or even I guess during World War II, he was as famous as Elon. In his day, Henry Kaiser was as famous as Elon Musk is today. Kaiser started over a hundred companies. He built the Hoover Dam. I mean, it's just remarkable. I read his biography. It's in the archive if you want to listen to that as well. So then let's jump right into what Steve's talking about. He says, you know, as a kid, I was just it was kind of uncontrollable. I mean, as an adult, he's uncontrollable, too. Right. And he's like, I was a borderline delinquent. One of my favorite quotes about entrepreneurship comes from Yvonne Chouinard. And he's like, listen, if you want to understand the entrepreneur, the mindset of an entrepreneur, study the juvenile delinquent. The juvenile delinquent is saying with his actions, this sucks. I want to go my own way.
Starting point is 00:08:08 That's a paraphrase because I don't have in front of me. So he's like, you know, at school, Jobs was a borderline delinquent. I would have absolutely ended up in jail. So a neighbor in his neighbor of his actually gave him this is a result of a neighbor giving him a hobbyist electronics kit as a kid. And this is one of the most important ideas that Steve has. It echoes what one of my favorite quotes from Marc Andreessen, where he says, you know, the world is much more malleable than we think. And so Steve is talking about what he learned as experimenting and tinkering with electronics when he was a kid. These things, meaning the electronics, were not mysteries anymore.
Starting point is 00:08:45 It became much more clear that they were the results of human creation, not these magical things. And then it gives us a little history because it's really hard. I think Apple might today might be the world's most valuable company, but they've been at it for multiple decades. And they grew. What's amazing to me is what the introduction said, where it's
Starting point is 00:09:05 like you know this guy's made innovative products in the 70s 80s 90s 2000s and 2010 right before he died that's that's insane um so it says in 1983 apple entered the fortune 500 at number 411 the fastest ascent of any company in business history this is steve talking about that because one thing he'll tell you over and over again he's listen, if you're starting a company just to make money, you've already lost. He's like, the money will come as a byproduct of building great products and building a great organization, but you absolutely cannot put that first
Starting point is 00:09:34 or you're dooming yourself. So he says, I was worth about a million dollars when I was 23. I was worth $10 million when I was 24. And I was worth over $100 million when I was 25. And it wasn't that important because I never did it for the money. And then this is the state of affairs as the book opens up, as he's writing this, this is 10 years into Apple's return. Apple's engaged in probably the
Starting point is 00:09:55 most remarkable second act ever seen in technology. And so that was at the time, the Google CEO, Eric Schmidt. The iPod is a smash and the iPhone looks like one. And that is a great example of why I didn't want the updated version. It looks like one. It looks like it's going to be a smash. They have no idea that they have created the greatest consumer product ever created. The most successful consumer product. I can't think of another one than the iPhone.
Starting point is 00:10:23 And so this is an example of something you and I talk about all the time, like turn your personality into a business philosophy. Your work is too important. You should develop your own philosophy. It should be unique to you. And this quote is fantastic. So it says, all the traits, the instincts that made Steve Jobs a bad fit for the business world are perfect for the world of consumer devices. So he's talking about the failure of his time at Next. He made and remade Apple in his own image. And this is the greatest quote. Apple is Steve Jobs with 10,000 lives.
Starting point is 00:10:53 He's someone who has turned his personality traits into a business philosophy. And here's a great quote from Steve Jobs. I don't think I've ever come across this quote, and I absolutely love it. This is Steve Jobs' resume at never I don't think I've ever come across this quote and I absolutely love it. This is Steve Jobs resume at Apple's dot Mac website. And so he's describing himself. And this is fantastic. I'm looking for a fixer upper with a solid foundation. I'm willing to tear down walls, build bridges and light fires. I have great experience, lots of energy, a bit of that vision
Starting point is 00:11:22 thing. And I'm not afraid to start from the beginning. And that is a description of energy, a bit of that vision thing, and I'm not afraid to start from the beginning. And that is a description of Apple, right? When he came back, I'm looking for a fixer upper, but has a solid foundation. I'm going to read this again. I'm looking for a fixer upper with a solid foundation. I'm willing to tear down walls, build bridges and light fires. I have great experience, lots of energy, a bit of that vision thing, and I'm not afraid to start from the beginning. That last sentence might be the most important. I'm not afraid to start from the beginning. So I want to read you a quote. This is from Gil Amelio. This is the CEO, the person that winds up was running Apple before Steve comes back. And he's the one that decides to buy next. They're having all these
Starting point is 00:12:00 issues. He's like, okay, maybe we can use the next operating system and we'll bring Steve back and he can do some consulting. And again, at this point, Steve point steve claims he's like no i don't know if i'm and and larry ellison i think backs him up on this if i'm not mistaken but you know he claims that it was not his intention to take back control of apple i don't know if i believe that but this is to know that myself his passion is infectious and charisma is king. And this is Emilio talking about them hammering out. He's at Steve's house. Steve's like, let's go for a walk. He used to love to have meetings while he was walking, while he's moving. And he says, I was hooked in by Steve's energy and enthusiasm. I do remember how animated he is on his feet, how his how his full mental abilities materialize when he's up and moving, how he becomes more expressive. We headed back for the house with a deal wrapped up. And so
Starting point is 00:12:50 that deals when they went to buying next for over $400 million. One way to think about that is Apple pays $400 million to rehire Steve Jobs, and they got the deal of a lifetime. Steve is also famous for saying that the most powerful person in the world is a storyteller. I think he was a fantastic storyteller. He talks about good storytelling can last for decades. Yeah, he would compare and contrast the work that he was doing at Pixar compared to what he did at Apple. And he's like, listen, my devices, you won't be able to boot up a device I make 20 years from now, right? We're always constantly building. Something will last for a few years, and it goes into the dump. What you're doing, talking about what about what ed camill is doing and the people at pixar is like they'll laugh if you do it correctly like good storytelling lasts forever and he gives an example this is another thing that i was talking
Starting point is 00:13:32 about last week or not last week a few days ago on um the podcast with uh george dorio um the idea that when you're and this has popped up over and over, like the best founders have these this deep historical knowledge. And I used and businesses specifically with also hanging out on the edges of technology hanging on the edges of the internet where a lot of the the new opportunities are obviously coming and you combine those two and i think you have something powerful uh steve does the same thing you'll see throughout the book and in general you just hear him talk like he's constantly referencing like what was walt disney doing 50 years ago in this book he talks about what he learned from da vinci michelangelo uh edwin. He talks about in the beginning of his career that he would just call up. He's like, I'm living in Silicon Valley.
Starting point is 00:14:28 I have access to all these people that had built fabulous companies. I didn't know anything about building companies, so I'd call them up and try to pick their brain, try to take them to lunch, try to get jobs with them. Bob Noyce, the people from AMD, I can't remember their names at the moment. Bill Hewitt and David Packard, Nolan Bushnell, Andy Grove, just all these people. And so what's what's funny is right after I finished releasing that podcast, I just stumbled upon another podcast where this this example that I was using is like very evident. It's called the podcast in case you want to listen to it. It's the history of Silicon Valley. So the name of the podcast is The Rest is History and number 93 and number 94. It's Silicon Valley part one, Silicon Valley part two. It's an interview
Starting point is 00:15:11 with Marc Andreessen about the history of Silicon Valley, which is really funny because in that he's comparing like he does a reference of like it's the movement that Elon Musk is creating present day is not very dissimilar to the movement that Henry Ford had created previously. And he makes the contrast. He's like, listen, you know, it's implied. I don't think he says it specifically, but it's like you have these founder led companies that can lead movements. He's like there was a movement around Henry Ford, but there's not a movement around Ford Motor Company. And that really does speak to the fact that, you know, people make all the difference in the world. But in that two part series series you know mark is expressing his his understanding developed you know i don't even know dozens hundreds of hours of analyzing like his encyclopedic knowledge of his industry and
Starting point is 00:15:55 more importantly how it rates relates to the states not very different than what i'm about to reach you here is the fact that um he's talking about like how what is what Pixar is doing in the 90s. How does that compare with what Walt Disney was doing? You know, Snow White came out in the 1930s. So he says, I don't think you'll be able to boot up any computers today in 20 years. But Snow White has sold 28 million copies and it's a 60 year old production. So he's talking about the fact that good storytelling can last for decades. Now he gets into like his stated, again, this is where I don't believe him, but is skeptical.
Starting point is 00:16:30 Do I want to do this? Jobs was skeptical that Apple could stage a comeback. He was so skeptical that he sold. So he's coming back in 1997. He gets a bunch of shares. He sold the 1.5 million shares he received from the next purchase at rock bottom prices, all except for a single symbolic share. And so when I got to this section, it made me think of another quote, a highlight I saved from the book on Isaacson. This is from the book Steve Jobs by Walter Isaacson. And he's talking about this period in his life, which is also very, what this book, it's the same time period that's covered in this book, right? So he's talking about like, do I really want to do this? And he says, we had just taken Pixar public and I was happy being CEO there. I never knew of anyone
Starting point is 00:17:11 who served as CEO of two public companies. And I wasn't even sure if it was legal. I didn't know what I wanted to do. I was enjoy spending more time with my family. I was torn. I knew Apple was a mess. So I wondered, do I want to give up this nice lifestyle that I have? What will all the Pixar shareholders think? I talk to people I respect, and this is funny. This is why I'm reading this to you because Andy Grove, if you listen to the podcast, I did his memoir. He's written a bunch of other books. People quote them for they're good for management, how to operate a company and everything else.
Starting point is 00:17:56 But his memoir is just a even if it's just a phenomenally well-written book that takes you on this emotional roller coaster about the first 20 years of his life. And it's just it's unbelievable what that guy was able to survive. Right. So Jobs is about to call Andy Grove. And of course, if you read his memoir Swimming Across, chances are you're going to go through that experience and you survive like that. You're going to be a hard ass. Right. So we see that Andy Grove was known for that. Just his reputation was like he had a blunt, like no bullshit personality. Right. And communication style. And that was talked about in the book, The Innovators. I think that was founders number 157, if I'm not mistaken. So it says, I talked to people I respected. I finally called Andy Grove. I gave him the pros and the cons. And in the middle, he stopped me and said, Steve, I don't give a shit about Apple. And then this is Steve's response. I was stunned. It was then I realized I
Starting point is 00:18:41 do give a shit about Apple. I started it and it's a good thing to have in the world. That was when I decided to go back on a temporary basis to help them hire a CEO. So that's a funny story. Like I chuckle every time I read it. But I also thought like, and I didn't realize that till I reread it a few days ago. I was like, wow, that's actually a good decision-making framework about what you're working on. And it's a two-part decision-making framework. Do you actually give a shit about what you're doing?
Starting point is 00:19:10 And the second part is, is it a good thing to have in the world? And if you're answering yes to both those questions, you have to do it, even if it's risky. And I think that's also an illustration of the power of storytelling because he's that's the lesson or the maybe the insight you take away from that story right like do I really care about what I'm doing and is it is it good is it something good for the world to have in the world then I have to do it no matter what and he's able to tell it like this funny anecdote you know I read that a long time ago I've never forgotten it years and years it just sits in your brain so that's another thing where maybe the thing I respect most about Steve Jobs, and I do have like, granted, like I definitely think he's one of my favorite entrepreneurs ever.
Starting point is 00:19:52 And I don't think that's like a very profound thing I'm saying. You know, even if you don't think he's the greatest entrepreneur in history, he's definitely on Mount Rushmore. If there's a Mount Rushmore of entrepreneurs in human history, he's definitely on it. But when I analyze everything, like the way he approached his work, the results of his work, the thing I might respect the most or admire the most, or maybe the trait, maybe the better way to say this
Starting point is 00:20:13 is like the trait that I want and the ability he had that I want is like I've never come across somebody that thought clear. His ability to, how clear his thinking is when you read his words and you read his biographies. He was
Starting point is 00:20:29 a crystal clear communicator and I think that's how he was so successful in getting people, you know, you can't do a lot of things by yourself, right? You have to get the collaboration of other people and I think that was one of the, obviously he's a great storyteller as well, but he was just, there was no ambiguity in that book, Creative Selection, which is written by a programmer.
Starting point is 00:20:48 Ken Kosienda, I think is his name is he worked on the keyboard for the original iPhone. He worked on Safari and I can't escape my memory what the other projects he worked on. But he says something about that, how every decision making like he called steve jobs like the the oracle of delphi but he's like the oracle when you when you go to an oracle um in mythology they would they would they'd come back you ask one question and come back with like a riddle he's like no no steve wasn't like that it was crystal clear you knew exactly what he wanted you to do next and i think that's extremely powerful let's's go to the beginning when he's coming back to Apple. And again, he's just doing from top to bottom. Once he starts taking over control,
Starting point is 00:21:29 he's trying to figure out like, what do I have here? Like, what are the product line? What's the product line need to be? Do I have, what's the finance, the financial resources I have? What are the people like, what's happening here? And really, this is something we discovered when we study Jeff, what Jeff Bezos and Amazon does so well. It's just like, it could all be so simple. Just look at things from the customer's perspective and then work backwards from that. This is a quote from Steve talking about the product line. This doesn't make any sense. What are we doing here? What I found when I got here was a zillion and one products. It was amazing. And I started to ask people, why would I recommend a $3,400 over a $4,400?
Starting point is 00:22:05 When should somebody jump up to the $6,500 but not a $7,300? And after three weeks, I couldn't figure this out. And if I couldn't figure this out, how could our customers figure this out? Okay, so at this point in the book, this is when he's doing the survey. He's going through everything. I have more notes. I wrote longer notes than highlights on this book. And so I'm going to go through one by one, just tell you what thought spawned in my mind, what spurned in my mind. I don't know what I'm looking for there. What thought came to mind as I read this?
Starting point is 00:22:37 So it says, he immediately embarked on an extremely thorough survey of each and every product, and he went through the company piece by piece. I know that myself is here. That's a smart idea to do. Not just for turnarounds. Like why don't every couple months, every year, whatever it is, do the same thing in our own company, right? He immediately barked on extremely thorough survey of each and every product that we're making. He went through the company piece by piece asking why does this still make sense? Like that's a very simple idea, but very powerful like results. The second thing is during
Starting point is 00:23:06 the bunch of these meetings, and he says something, someone started taking notes, Steve said, you don't need to take notes. If it's important, you'll remember it. So the thought that came to mind, you don't need to know everything, just the important things. Another one, he would sometimes ask hypothetical questions. If money were no object, what would you do? That's start with a question and work backwards. So we saw that with Jeff Bezos. I just mentioned that. An example, I think this was in the book Amazon Unbound, the most recent one written by Brad Stone.
Starting point is 00:23:35 And he was getting a little pissed. He didn't think the team he put in charge of Amazon Marketplace was being ambitious enough, so he'd rip up their paperwork and stuff. And then he just said, and something that you see Jeff do over and over again, he just he starts with a question. So he's like, instead of like, let's keep having these meetings and we're wasting our time. He asked him a question.
Starting point is 00:23:55 How would you get a million sellers into this marketplace? And that set the tone. One, it made his team way more ambitious. He told him like at that time, they're like, that's impossible. And two, he made it easy for them to start with the end in mind and work backwards from that. And then the final thing that's happening on this page is, you know, Steve is cutting a bunch of things, right? He's like, we got to keep cutting. If Apple is going to survive, we have to keep cutting.
Starting point is 00:24:17 There was no screaming matches. There was no calling other people idiots. It was simply him saying, we've got to focus and do things that we can be good at. And so a lot of people, let me give some context to what's happening in the book. Like they're making, Apple at the time was making printers. They're making millions of dollars a year doing this. And Steve's point was like, yeah, okay, we're making money at this. That's fine.
Starting point is 00:24:36 But other companies can make printers just as good as we can. What they can't do, we need to focus on what we're best at. What people, what we can do that no one else can do. No one can make a better computer than us. That makes me think of his hero, Edwin Land, founder of Polaroid. He has this fantastic, and he would do the same thing in his company. He's like, we're not diversifying into all this other garbage. Like we made the world's first instant camera. And so he would say, one of the quotes I love from Edwin Land. He said, listen, my motto is very personal and may not fit anyone else or any other company. It is don't do anything that someone else can do.
Starting point is 00:25:13 Is that not what Steve Jobs is telling his team? Somebody else can make another printer just like us. They can't make an Apple computer. Let's focus on that. So one of my favorite videos you can watch on YouTube is just type typing like Steve Jobs on marketing. And he goes in, he talks about marketing is about values, and he's giving a speech. He's explaining his thinking behind what winds up being one of the greatest Apple ads ever. It's here. So the crazy ones, what he says here, this is a paragraph. It was very it's fantastic. I'm going to read this to you. Jobs realized that while the product sucked, the Apple brand is still great. He considered the Apple brand as one of the
Starting point is 00:25:47 core assets of the company and perhaps the core asset. Now we get in direct quotes from him. What are the great brands? Levi's, Coke, Disney, Nike. Most people would put Apple in that category. You could spend billions of dollars building a brand not as good as Apple. Yet Apple hasn't been doing anything with this incredible asset. What is Apple after all? Apple is about people who think outside the box, people who want to use computers to help them change the world, to help them create things that make a difference and not just get a job done. And so his thinking is like, instead of us saying, you know, hey, buy a new Apple, it's this fast and it has this much storage space. It's like, why don't we celebrate the creative people, the people that if they were alive today, you know, would use an Apple machine. And I'm going to fast forward a little bit there. This is really, really important, I think, to pull out because he's already now he's
Starting point is 00:26:47 taking the reins. We're still in the in we're about two years into his return to Apple. And the note of myself is this is Steve Jobs, one of the greatest founders ever. And he is full of doubt and uncertainty. Why do you think you can get away without having doubt and uncertainty? Right. I've never been so tired in my life. I come home at about 10 o'clock at night and flop straight into bed. And then I haul myself out at six the next morning, take a shower and then go straight to work. I wouldn't be honest if some days I didn't question whether I made the right decision. So what does he do? He does what every other human does. He looks to others for inspiration. This is not very different to what James Dyson was saying.
Starting point is 00:27:29 He's like, listen, it's easy for me. I now own 100% of a company that's worth tens of billions of dollars. I've spent decades after decades releasing all these new innovative products that people all over the world love. And it's easy for me to say, oh, yeah, don't give up on your dreams. But he talks about in his autobiography, which is why that book is so important it's like i crawled in the house covered in dust depressed thinking that i was just going to go on making prototypes never going backwards never going forward for the rest of my life and what did dyson say he says i went i looked to people like isambard kingdom brunel and at times in my own story when i wanted to
Starting point is 00:28:04 give up i looked to him and i don't have the exact quote in front of me but it's like i looked to his the the arc of his life to realize okay he went through periods like this too and by by identifying with him i was able it was able to give me the belief that my story would turn out okay in the end that is i'm paraphrasing but that's exactly what Dyson was saying, right? How powerful, how much is the inspiration in the example of Isambard Kingdom Brunel, like how valuable to that is to Dyson? It's worth literally billions. It's the same thing here. What is he saying?
Starting point is 00:28:36 I wouldn't be, I wouldn't be honest if I, some days I didn't question whether I made the right decision. What does he do? Jobs said he looked to his hero, Bob Dylan, for inspiration. And so he says one of the many things that Jobs admired about Dylan was his refusal to stand still. Many successful artists at some point in their careers atrophy. They keep doing what made them successful in the first place, but they don't evolve. If they keep on risking failure, they're still artists, Jobs said. Dylan and Picasso, another one of his heroes, and this is, again, goes back to just having that fundamental understanding of history his da vinci was a hero of his edwin
Starting point is 00:29:11 land was a hero of his dylan picasso uh einstein just over and over again uh so it says they keep on risking failure they're still artists job said dylan and picasso were always risking failure all right so moving on another thing thing about Jobs is there's no ambiguity with him. It's like zero 100 people, he would make really quick judgments about people. He would call them geniuses or bozos. And this is the importance of of editing. So you're only Jobs is all about again, people, the quality people. And he's like, I'd rather just instead of making a million products and having, you know, a bunch of C players, C and B players, like I'm going to cut everything. I'm going to go down to four products and I'm only going to put
Starting point is 00:29:52 my best people on every product. Right. So he says, if we can make four great product platforms, that's all we need. We can then put our A team on every single one of them instead of having B or C be a B or C team on any of them. We, we, um, the result of this is that we can turn them out much faster. And so he winds up, you know, I think they lay off like something like 3000 people. I forgot the exact number. It's a lot of people. Uh, and this is part of the reason why jobs insisted on a clear chain of command, the organization and, uh, quote from jobs here, the organization is clean and simple to understand and very accountable everything just got simpler that has been one of my mantras focus and simplicity and it's funny
Starting point is 00:30:31 that he says like the hierarchies got like easier to understand he also didn't really care about hierarchy like if he he wouldn't let's say he wanted to talk to you about something and you needed to do a demo he would go directly to that employee he wouldn't go to that even if that person had maybe two or three layers in between him and and jobs he was just like i want to talk directly to him i don't need to go to his boss uh one of jobs favorite maxims that apple is focused means saying no um he's talking about now he's talking about building the iMac without a uh without a floppy disk which sounds funny now but at the time was a like a huge deal and this is 1998 that's why it was a huge deal and the note i left myself here is longer than um than the highlight i'm going to
Starting point is 00:31:12 read the highlight first jobs wasn't 100 sure of the decision himself but he trusted his gut that the floppy was becoming obsolete the imac was designed as an internet computer this is 1998 you will not be free of doubts. Think about what the product is. And the quote I wrote, I jotted down, um, this quote actually learned from trader Joe and he says his favorite, um, his favorite quote about management ever was from tech Storton tech Storton was the founder of Litton industries who also ties in Litton industries. One of the largest, um, single investments by Henry Singleton and Claude Shannon they made a ton of money on this guy's company but text says if all the facts could be
Starting point is 00:31:49 known idiots could make the decisions and so a way to think about that is you're not going to be free of doubts you're going to have to make decisions under uncertainty if all the facts could be known idiots could make the decisions I like this sentence because it made me think like what do you you can find out what you want your company to do by using examples of what you want your company not to be and so he talks about like we're one thing that was it seems obvious to to us now I guess but his focus is like I'm selling computers to individuals like I'm not going after the business market and his whole point is like people are already doing that. That's just not fundamentally interesting to me. The roots of Apple were to build computers for people, not for corporations. The world doesn't need another Dell or compact. Okay, so now we get to how Steve worked. Demos, multiple variations, extreme
Starting point is 00:32:42 attention to detail, depotism, a one man focus groups group and embrace the grind. So it says for the next 18 months, the team had a weekly meeting which jobs with jobs during which they'd show him the latest mockups each element of the new interface. For each, excuse me for each element of the new interface jobs requested several variations so that he could select the best ones. And again, if you want to know more detail about this, read the book Creative Selection. It's fantastic. Jobs always asked for multiple variations of products in development, both hardware and software. So they give him a mock-up and this was funny. This is also something that's in the book Creative Selection. Jobs leaned forward his nose to the screen and would examine everything closely.
Starting point is 00:33:25 He would compare the mockups pixel by pixel. He was way down into the details. He would scrutinize everything down to the pixel level. An example of how embracing the grind, how long this would take. Jobs and the team spent six months refining the scroll bars to jobs's satisfaction the scroll bars that you'd see in the mac operating system six months just on the scroll bars and so there's a great essay called embrace the grind it's written by this guy named jacob caplan moss i think if you just it's when i google embrace the grind it's the first thing that comes
Starting point is 00:34:04 up but it talks about like uh he uses he starts the post with a lot of people think that like things that are magic are just somebody going to to insane levels of trouble to make it seem like magic and so he talks about how pen and teller do certain tricks and they'll reveal how they did it and it was just a way more work than you thought anybody would actually do for one trick. Right. And he applied that. Jacob applied that in his own work where I forgot which company he's working at, but they're having all these like bug reports. They never resolve them. It's completely disorganized. So he's put in charge to figure out like how like we're not making any progress. Anytime we saw one bug, there's like another, you know, a bunch of other that pop up.
Starting point is 00:34:53 And so what he did is he essentially he wrote out every single one, I think on a post-it note, if I remember correctly, and locked himself in a room for three weeks straight. And so he organizes them. He winds up finding a bunch of duplicates and they start eliminating him from making no progress to making like hundreds of removing like hundreds a day. And he laid the foundation to wind up getting to the point where they were they were actually no longer going backwards. And I think it took like a year. So it's three weeks of intense work to organize them and then attack them systematically. And his whole point is that a lot of what we call magic is in the mundane, that if you're willing to actually embrace the grind hence the the title of uh of the post you can actually pull off things that are impossible to other people because they wouldn't even think to put in that much level of effort how many people are spending six months on scroll bars how many people are putting their
Starting point is 00:35:40 nose to the screen and looking at things pixel by pixel? I think and he not only does it apply to scroll bars, he applies it to everything. I think I have highlights later, but just in case I don't, I'll tell you now. Like he's about to present, I think it was like a new Mac. I can't remember, but he was doing one of his famous product presentations. There happens to be a reporter in the audience watching him, watching him rehearse. And just they kept going over like one part of the presentation, what the lighting was for that, like where it should be shown. And the Times reporter, I think it was a Times reporter, was just like, what does it matter? Why are you doing that? And
Starting point is 00:36:20 I was like, that is the perfect illustration of the opposite of the standard, right? If Steve Jobs' mantra is embrace the grind, the mantra of almost all of humanity is, eh, that's good enough. And if you can apply that embrace the grind philosophy over multiple decades, which Steve clearly did, you produce magic, to use the term in the essay by Jacob. So let's go to the note I have left on this page, crystal clear communication. I already mentioned that's the thing I admire maybe most about him. And this is talking about when they're the first people to realize, hey, you can sell music like you know you don't if you give people a better experience like napster kazaa all the other things that were um the file share programs that we use when we're younger you know you yeah you're getting it for
Starting point is 00:37:17 free but it's sometimes you're getting viruses it's kind of a pain in the ass if i can deliver a better customer experience and I communicate that customer experience, like people will respond to that. And he really summarizes this by I'm going to give them a better experience for a dollar a song. Anybody can understand that, right? Why would somebody spend a dollar a song when they could just get the same song for free? Jobs answer was the customer experience. And he says, we don't see how you can convince people to stop being thieves unless you can offer them a carrot, not just a stick. And the carrot is, we're going to offer you a better experience and it's only going to cost you a dollar a song.
Starting point is 00:37:53 Jobs has said that the starting point should always be the user experience. And this is what he says about that. As technology becomes more and more complex, Apple's core strength of knowing how to make very sophisticated technology comprehensible to mere mortals is in even greater demand. And that's just crystal clear communication, a better customer experience for a dollar a song. They use that same thing when the iPod came out, you know, a thousand songs in your pocket. In an instant, anybody reads it's like, oh, okay, I know exactly the benefit that this product is promising me. Uh, this is another quote from him that I think is fantastic. Um, it's, he says, be a yardstick of quality. Some people are not used
Starting point is 00:38:37 to an environment where excellence is expected. And if you're not in an environment like this, I think books and podcasts can actually simulate one. There's a quote. Remember Andy Beal? So that's the guy that started that bank. He winds up being a billionaire, kind of like this eccentric character. But I did a podcast on him when he was trying to trying to see if he could take on like the best poker players in the world. It's like the professor, the banker the Suicide King or something like that. But there's a quote in that book that I think is it talks. It speaks to why insisting on the highest quality standards and only having the best people working with the best people is so important. And it says Andy had played against the best poker players in the world for nearly 300 hours.
Starting point is 00:39:20 It was impossible to stick around against that level of competition and not improve okay so now we got to this part that i referenced earlier where this time reporter is watching it's the iMac is when they're they're doing the iMac introduction and he's just like what the hell is going on he says throughout all this time the time reporter is utterly mystified why so much effort is put into a single lighting cue. It seems to be so much work for such a small part of the show. And his point is why invest so much elbow grease in getting every single little detail just right. And now we get direct quotes, great quotes on design from Steve. So it says, design is a funny word.
Starting point is 00:40:02 Some people think design means how it looks. But of course, if you dig deeper, it's really how it works. The design of the Mac wasn't what it looked like, although that was part of it. Primarily, it was how it worked. To design something really well, you have to get it. You have to really grok what it is all about. It takes a passionate commitment to really thoroughly understand something, to chew it up, not just quickly swallow it. And then he's
Starting point is 00:40:26 echoing the same point that you and I have been talking about for the last like 10 minutes. Most people don't take the time to do that. And then he quotes some Romanian sculptor I've never even heard of. And this is a fantastic quote. Simplicity is complexity resolved. So it's simplicity is not ignoring the problems, it's solving them, right? When you start looking at a problem, and you think it's really simple, you don't understand how complex the problem really is, job said. Once you get into the problem, you see that it's complicated. And then you and then you come up with all these conflate convoluted solutions. That's where most people stop. See, he's doing that again, he's comparing and contrasting his embrace the grind ethos,
Starting point is 00:41:04 right to how most people do, or to what most people do, rather. So it says that's where most people stop. And the solutions tend to work for a while, but the really great person will keep going. They'll find the underlying problem and they'll come up with an elegant solution that works on every level. And if you think, I fast forwarded way in the story, but if you think about what the Times reporter saying, it's like, why? Why are you going through such work for every little detail? This is a great maxim by Steve, but also be an answer to the confusion that the reporter is experiencing. Job says a great carpenter isn't going to use a lousy piece of wood for the back of a cabinet, even though no one's going to see it. So this is jobs again on the importance of the quality of people you have and really think about
Starting point is 00:41:46 this is you can't delegate the job of of selecting the talent like you have to do that I always consider part of my job was to keep the quality level of people in organizations I work with very high that's what I consider one of the few things I actually can contribute individually to to really try to instill in the organization the goal of only having a players in everything I've done it really pays to go after the best people in the world and then once you hire the best people you then your job is to remove obstacles from them he's talking about the development of Macintosh I thought this was fantastic the people who are doing the work are the moving force behind the Macintosh my job is to create a space for them to clear out the rest of the organization and keep it at bay, Jobs said.
Starting point is 00:42:26 And then this is Andy Hertzfeld, who worked with Jobs forever. And he put it more bluntly, says the most important thing Steve did was erect a giant shit deflecting umbrella that protected the project from the evil suits across the street. And then something that's also apparent if you study uh steve jobs is like how important marketing was to him and it says advertising has always been extremely important to jobs second only to technology jobs long-stated ambition is to make computers accessible to all which to him means they have to be advertised to the public quote from him my dream is that every person in the world will have their own apple computer to do that we've got to be a great marketing company and so if you really analyze
Starting point is 00:43:05 what he's saying there, if you believe your product will improve the lives of your customer, you have a moral obligation to get good at marketing. Because the better you get at marketing, the more people will know about your product, the more people that get to experience the benefit that your product provides. This is Jobs on passion and not giving up. He says, without a passionate commitment to your work, you're not going to survive. You're going to give up. So you've got to have an idea or a problem or a wrong that you want to write, that you're passionate about. Otherwise, you're not going to have the perseverance to stick it through.
Starting point is 00:43:42 I think that's half the battle right there. Later on, he's given this interview. This is, I think this might be in the 80s, actually. He says, I've always been attracted to the more revolutionary changes. I don't know why, because they're harder. They're just much more stressful emotionally. And you usually go through a period where everyone tells you that you've completely failed. And he's saying he's attracted to that. How crazy is that? And I like this too. He's like, you don't start out trying to innovate. You just start out. Your focus is on making the best product possible. And if you follow that path, then you can't help but
Starting point is 00:44:14 innovate. So he's like, when he was asked by a New York Times reporter, if he ever consciously thinks about innovation, he responded, no, we consciously think about making great products. We don't think let's be innovative. Let's take a class. Here are the five rules of innovation. Let's put them up all over the company. Jobs said trying to systematize innovation is like somebody who's not cool trying to be cool. And this is funny. It's painful to watch.
Starting point is 00:44:36 Like it's like watching Michael Dell try to dance. His heroes are some of the industry's greatest inventors and entrepreneurs. Henry Ford, Thomas Edison, Edwin Land. jobs often spoke of land steve lionized land he saw in him in land one of america's greatest inventors and so we get this great description this is in the 80s land had already been kicked out of his company um steve's is about to be kicked out of his company like a year or two from there um and so it says this is a description of them meeting and this is when land just retired he's like forget this i'm just going to dedicate all my time to to to science and so it was a fascinating afternoon because we were sitting in the big conference room with an empty table dr land and
Starting point is 00:45:18 steve were both looking at the center of the table the whole time they were talking dr land was saying i could see what the Polaroid camera should be. I'm going to restart this over because this is fantastic. Okay. Ready? I could see what the Polaroid camera should be. It was just as real to me as if it was sitting in front of me before I had ever built one. And Steve said, yeah, that's exactly the way I saw the Macintosh. If I asked someone who had only used a personal calculator what a Macintosh should be, they couldn't have told me. There was no way to do consumer research on it. I had to go and create
Starting point is 00:45:57 it and then show it to the people and say, now what do you think? Both of them had this ability to, well, not invent products, but discover products. Both of them said these products had always existed. It's just that no one has ever seen them before. We were the ones who discovered them. The Polaroid camera had always existed, and the Macintosh had always existed. It was a matter of discovery. Steve had huge admiration for Dr. Land. He was fascinated by him.
Starting point is 00:46:33 And not only do I think that's an interesting part to read, but just this idea where you finally find someone that's like, I'm like that too. And in Job's case, he actually got to meet this person. In most people's cases, you have to find these people that you like that. I'm like that too. And in Job's case, he actually got to meet this person. In most people's cases, like you have to, you have to find these people that you identify with, you know, through usually through books or some other, some other medium. Right. But once you do, it is a way to realize, okay, I'm on the right path. This reminded me of a great story that Kobe Bryant told one time. And it's like, he's getting ready to play Jordan for the first time. He grew up idolizing Jordan, you know, copying copying his moves learning from him as much as possible and so they're about to
Starting point is 00:47:09 play and his teammate comes up to him and kobe's telling the story teammate comes up to him it's like hey can i can i give you some advice and and his teammate goes whatever you do don't look jordan in the eye and kobe said excuse me why the hell would i not look him in the eye and then kobe says i don't think my teammate understood i'm that too you can't fucking look me in the eye either buddy and i think jobs realized the same thing he's like i'm that too and i think having that experience is actually really important because it like provides you with extra motivation like okay i'm on the right path i'm i think the same way guy does. And I just love the idea of sitting there thinking of a young Steve Jobs. What is he at that age? Maybe 20, 28, 29 years old sitting there. You know, if you think about it, put it in his shoes, a 28, 29 year old Steve Jobs talking his
Starting point is 00:47:55 idol, right? 95% of Steve Jobs accomplishments are in the future and realizing I think that way too. And look what this guy that thinks like me was able to accomplish. I don't know. I just love that. And I love the way that you can distill that down into what Kobe said. I'm that too. All right, so this is why Jobs always focused on the quality of the product first. Jobs noted that Apple had a monopoly on the graphical user interface for almost 10 years, which sowed the seeds for its demise.
Starting point is 00:48:23 Instead of trying to develop new breakthrough products, the company concentrated on making maximum profits from its interface monopoly. The product, this is a quote from Jobs, the product people aren't the ones that drive the company forward anymore. It's the marketing guys, or the ones who expand the business into Latin America
Starting point is 00:48:37 or whatever new market. Because what's the point of focusing on making the product even better when the only company you can take business from is yourself? Jobs said in situations like this, the people who built the company in the first place, the product oriented staff tended to become replaced by those with a sales focus. Then one day, this is Jobs still talking, then one day the monopoly expires for whatever reason. But by then, the best product people have left and they're no longer listened to. And so then the company goes through this tumultuous time and it either survives or it doesn't. And so the antidote to that,
Starting point is 00:49:15 Jobs' point is like, don't ever take your focus away from the product. The quality of the product has to be the first thing that you're focused on. And he's going to expand on this a couple pages later. And it's really on the importance of your on. And he's going to expand on this a couple pages later. And it's really on the importance of your motive. And I think this is, I've heard him express this idea, but not in these words before. Jobs uses as inspiration Hewlett Packard, one of the first Silicon Valley companies
Starting point is 00:49:36 and one that has always had a strong engineering culture. The older I get, the more I'm convinced that motives make so much difference. So much difference, Jobs said. HP that he didn't silo great ideas right he saw everything is adding to and interacting with like ideas are are more powerful the more you combine them to uh the more you combine them so he would say like i don't really believe there's a difference between art and technology i don't really think they're they need to be separate and and then you'll see where he draws like historical parallels that this is not a new idea that he's saying, right? Jobs had said several times that he thinks technological creativity and artistic creativity are two sides of the same coin.
Starting point is 00:50:31 When asked about the differences between art and technology, he said, I've never believed that they're separate. Leonardo da Vinci was a great artist and a great scientist. Michelangelo knew a tremendous amount about how to cut stones at a quarry, not just how to make a sculptor, right? I don't believe that the best people in any of these fields see themselves as one branch of a forked tree. I just don't see that. People bring these ideas together a lot. Dr. Land at Polaroid said, I want Polaroid to stand at the intersection of art and science. And I've never forgotten that. So this next quote is actually not from Jobs. Remember, the book opens 2007.
Starting point is 00:51:15 They have, what, 90% of the MP3 player market with the iPod. They're selling 80% of all digital music at the time. This is one of their competitors from Rhapsody. And it's the CEO. Am I right? music at the time this is one of their competitors from rap city and it's the ceo uh am i right no this is rob glazer founder and ceo of real networks which operates the rival rap city music service and speaking in 2003 glazer said it is absolutely clear now that five years from now apple will have three to five percent of the player market so he's only off by what 85 right and the reason i bring that up is because um there's something also where uh like i was watching an interview one time
Starting point is 00:51:50 um with jay-z he was going around this is many years ago he was going around and promoting because he only does interviews when like he's very private for a celebrity he was doing an interview promoting uh magna carta holy grail so this had to be like 2013 era and so he talks about like when people say something to you they're not talking about you they're expressing like their own fears and like their own limitations right so he uses an example it's like uh his uncle when he was a kid he would like start beating on the table and start rapping and his uncle would just be like what are you doing like you're wasting your time and then jay-z talks about like i'll talk about you know i'm gonna be famous rapper i'm gonna sell millions of copies and he's
Starting point is 00:52:26 like you're never uh he's like his uncle told him he's like you'll never sell a million copies and he has a line in one of his songs on that album he's like my uncle said to never sell a million million records i sold a million records like a million times and in the interview his point is like when people are saying you can't do something it's like no no what you need to hear is like they can't do something they're saying i can't do something, it's like, no, no, what you need to hear is like they can't do something. They're saying I can't do that. So they're they're putting their limitations and their fears on you. And I think there was a there was a great piece of advice. So one of the first acting jobs Arnold Schwarzenegger ever got was with was with Lucille Ball.
Starting point is 00:52:59 And I have a book on her. I'm going to read a book on her because, you know, she owned her own production company. She like this is extremely rare. She might have been the only person in hollywood doing this at the time and then for not only was it rare in general for an actor to take control create a control over that and take control of the profits everything else but the fact that she was a woman made it even crazier but she gave him advice she was like towards the end of her career he was just coming up and he remembered that advice decades later because he talked about it in speeches. He wrote about in his book. And she's like, listen, this industry is, you know, really distorted and messed up.
Starting point is 00:53:32 But this is what the advice I have for you. Like when somebody tells you no, you hear yes. So somebody says, no, you're not getting the part. You used to. She said something funny. She's like, you hear yes. And then you hug them and say thank you for believing in me so arnold's point was just like he's like that's advice i never
Starting point is 00:53:52 forgot but he would just anytime anybody told him no that's not going to happen he would automatically change their mind that they're saying yes it will happen no you can't do this yes you can do this and so he used that as motivation and fuel to keep going. And, you know, he was like impenetrable to doubts. He was like the real life Terminator where you shoot a bullet at him instead of shooting bullets at him and they bounce off. It's like words of discouragement or, oh, you can't do this, bounce off. And I just think everything like what Lucille's saying, what Jay-Z's saying relates to what this guy's saying. He doesn't know. Like you guys probably, fast forward, you probably have three to five percent of the market at that point. Don't tell me what I'm going to do.
Starting point is 00:54:26 You don't know what I can do. Okay, so moving on. This is real quick. Akio Morita, founder of Sony, in the book, in this book, Jobs goes and flies to Japan and meets with him. He's really influenced by the way Akio built Sony and the Walkman. You know, Walkman had sold a couple hundred million products. And so that was part of the inspiration for the iPod. But really, this section was very interesting, because they learned not only like they learned the demise of the Sony Walkman was that it was so easy to copy, right. And so the note of myself on this page is kind of what we were talking about earlier about
Starting point is 00:54:58 the embracing the grind, like, what, how can you make what you do more difficult to copy? And it says, some critics had likened the iPod to Sony's Walkman, which was eventually eclipsed by cheaper knockoffs. So, okay, well, that's nice that you have iPod. How are you going to stop? How are you going to avoid the fate of the Sony Walkman, even though it was one of the most successful consumer products of all time? And it says, the iPod is substantially more difficult to copy than the Walkman was. It contains a whole, and this is because of Jobs'
Starting point is 00:55:25 philosophy on maintaining complete control and being completely integrated, right? The iPod is substantially more difficult to copy than the Walkman was. It contains a whole ecosystem of different elements, which coordinate with each other, the hardware, the software, and iTunes, the iTunes store, that is. And if you really think about it, what's the thing? What is the product that ended the iPod's dominance? It wasn't a product from another company. It was the iPhone. The fact that they just bundled that with the iPhone. Now it serves the same purpose. Your phone state serves the same purpose as the iPod used to. That's a really, anyway, it's a really interesting, I thought, I thought, I think is the fact that, you know, how can you do, how can you make what you do more difficult to copy?
Starting point is 00:56:09 And then another example, I think, of this whole embrace the grind thing that you and I have talked about a lot today, the fact that if you have consistency over a long period of time, that produces miracles. It will look like magic to other people. In 30 years since founding Apple, Jobs has remained remarkably consistent. The demand for excellence, the pursuit of great design, the instinct for marketing, the insistence on ease of use and compatibility, all have been there from the get-go. And then I'll close on this, and really this is the importance of believing in your vision and then being patient enough for the rest of the world to catch up. The thing that Jobs cares about, the things that jobs cares about design ease of use good advertising are right in the sweet spot of the new computer industry and think about they had no idea how accurate these words were these words are written in 2007 we now fast forward you know
Starting point is 00:56:57 multiple years we see that this was he was right to the degree that is even he could probably couldn't fathom. The things that Job cares about, design, ease of use, good advertising, are right in the sweet spot of the new computer industry. Apple's the only company left in this industry that designs the whole thing, Job said. Hardware, software, developer relations, marketing. It turns out that, in my opinion, that is Apple's greatest strategic advantage. It is Apple's greatest strategic advantage. It is Apple's core strategic advantage. If you believe that there's still room for innovation in this industry, which I do,
Starting point is 00:57:31 because Apple can then innovate faster than anyone else. The great thing is that Apple's DNA hasn't changed, Jobs said. The place where Apple has been standing for the last two decades is exactly where computer technology and the consumer electronics markets are converging. So it's not like we're having to cross the river to go somewhere else. The other side of the river is coming to us. And that is where I'll leave it. It's a wonderful little book, really fast to read. You don't even have to read it in order.
Starting point is 00:58:07 You can read it like a chapter at a time if you really wanted to. So if you want the full story, read the book. If you buy the book using the link that's in the show notes, you'll be supporting the podcast at the same time. If you want to support the podcast and a friend at the same time, I will leave a link in the show notes. If you use that link to buy a year subscription to Founders, I will extend it for a lifetime. I have to go through this and do manually. So as soon as I see it, usually I do it within maybe the next day or whatever the case is. So I will leave a link if you want to buy a friend a lifetime access to founders. That'll help your friend, help the podcast as well. That is 204 books down, 1,000 to go. I will talk to you soon. And in the meantime, I will be embracing the grind.

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