Founders - #57 John Bogle: Stay the Course: The Story of Vanguard and the Index Revolution

Episode Date: January 28, 2019

What I learned from reading Stay the Course: The Story of Vanguard and the Index Revolution.----This is a story of a revolution [0:01]what Vanguard does and why? [7:00]the seed of the idea that event...ually becomes Vanguard [10:00]switching from conservative investing to speculation / when humans are scared they copy the behavior of those around them [17:00]John gets fired. He decides to fight back. [31:00]if you know why you are doing what you are doing you are less likely to quit [41:00]staying the course gives you a massive advantage because most humans quit [53:00] We must never underrate the power of compounding investment returns, and always avoid the tyranny of compounding investment costs.– John Bogle [59:00]eliminating the 50-year tradition of sales commission [1:01:00]a failure caused by focusing on competition and not learning from the past [1:06:00]the Founders Mentality [1:07:30]personal reflections and a memoir of sorts [1:11:00] ----Founders Notes gives you the ability to tap into the collective knowledge of history's greatest entrepreneurs on demand. Use it to supplement the decisions you make in your work.  Get access to Founders Notes here. ----“I have listened to every episode released and look forward to every episode that comes out. The only criticism I would have is that after each podcast I usually want to buy the book because I am interested so my poor wallet suffers. ” — GarethBe like Gareth. Buy a book: All the books featured on Founders Podcast

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Starting point is 00:00:00 This book tells the story of how my career began, how it was abruptly cut short, and what followed once I resumed that career. It is a story of creativity and innovation, of victory and defeat, of laughter and tears, of pure coincidence and sheer luck, of commitment to high values, of determination, of stubbornness, and of cussedness, all in the name of serving investors, small as well as large, simply by giving thrifty human beings their fair share of whatever returns the financial markets bestow to our investments. It is also the story of a revolution. No, there are no Molotov cocktail throwing radicals involved. Just one man with a truly financial world changing idea called the Index
Starting point is 00:00:54 Mutual Fund. That idea has spread like a meme, maybe even a religious sect. It is the index revolution, and Vanguard has been its clear leader. For as long as I can remember, I've used the phrase stay the course to urge investors to invest for the long term and not be diverted by the daily sound and fury of the stock market. In this book, as you'll see, stay the Course also has been my motto in building Vanguard, holding fast to a long-term business strategy and overcoming both adversaries and adversities, none of which were able to halt our rise. Okay, so that is from the introduction of the book that I want to talk to you about.
Starting point is 00:01:45 The book is titled Stay the Course, The Story of Vanguard and the Index Revolution by John Bogle. So I knew I was going to eventually get around to covering John Bogle because I think he is the inventor and the founder of arguably one of the most important products and most important companies in history. And I'll put into financial terms later on in the podcast. That'll make, I think, that statement fairly obvious. But a few weeks ago or about a week or two ago, if I have the time, I'm recording this. He passed away. So I decided to push him to the front of the queue and for us to study his ideas because he was a truly remarkable person with some very simple ideas that in retrospect are extremely obvious. And as we've studied on the podcast, a simple idea coupled with determination usually can lead over a long period of time to great results. And before I jump into the book, just a reminder that
Starting point is 00:02:51 this podcast is ad-free and independent. So I rely on the people that actually get value from my work. The best way to do that is sign up for Founders Notes. If you commit to supporting this podcast on a monthly or an annual basis, you'll get every single podcast note. So just like I take notes on books about entrepreneurs, I take notes on podcasts with entrepreneurs. And I just counted yesterday, the full archive of all my notes, I've taken notes on 132 different founders. So the same way I'm pulling out the main ideas of these books, I pull out their main ideas from the podcasts and email them to you every Sunday. And you can just do that by clicking the link below or going to founderspodcast.com.
Starting point is 00:03:30 All right. So let's go ahead and get into the book. Now, this book does not follow... The timescale is not linear. So he'll be talking about something that happened in, say, 1974, and then he'll flash forward to the result of that let's say 30 years later but i'm just going to pull out these ideas don't worry about keeping the time frames because it would be too confusing unless you literally read the book in order um so we're going to get to how he get what he what he was referencing in the introduction about how his career was cut short and then he had to to basically start all over again. So he's gonna explain a little bit about that in a minute.
Starting point is 00:04:09 For now though, all you have to know is that he got fired and he decides, hey, this is an opportunity to kind of turn the industry, the active management industry on its head. And it's based on a thesis that he wrote in 1951, which we'll also get to. But but anyways he's publicizing his plans is to to basically have an on an unmanaged index fund which didn't exist at the time and this guy named John finds out and the note I left myself was you want to put customers needs first
Starting point is 00:04:41 how dare you and so as we can imagine and we've seen in other podcasts when you ever you have a new idea you're going to get a lot of pushback especially from the people that make money that are making money doing it the current way so he talks about the hey I want to meet with you John's like okay well you can just meet with me tomorrow at the airport and we're going to pick right up to the point. He says, after a few pleasantries, he got right to his point. I understand that you're planning to create a new mutual fund complex that will actually be mutual, owned by the fund shareholders. Yes, I responded. I hope to build such a firm. To put it mildly, John was not amused. I still remember his exact words. If you create a mutual structure, in other terms,
Starting point is 00:05:27 if you put the customer's needs before our own, he said sternly, you will destroy this industry. More than four decades later, it is clear that John was onto something. If he had amended his dire prediction to say, you will destroy this industry as we know it today, we could credit him with almost perfect foresight. Then again, nobody in 1974 really could have predicted that an upstart firm founded at the bottom of a vicious bear market would overcome all odds and not merely survive, but ultimately dominate the mutual fund industry. So what I particularly loved about reading this book is it spends a lot of time in his thoughts, going back from when he was a Princeton in the 1950s all the way up to when he started Vanguard.
Starting point is 00:06:16 He was in his mid to late 30s at the time. So that places it somewhere in the 1970s, mid 1970s. And so now today, I think it's widely known by a lot of people, you know, index funds are massive. They're right at the time I'm recording this, I think Vanguard has something like $6 trillion of assets under management. But this industry literally did not exist in the 1970s. So it's really interesting to see the creation of a fundamentally brand new product and then of course the predictable responses from the entrenched interests. Okay, so let me just give you, in case you don't know, this is just a brief description of what Vanguard does and why it does it. The decades that followed, the name Vanguard, along with its unique
Starting point is 00:07:04 structure and an unprecedented strategy built around the creation of the world's first index mutual fund, would unquestionably change the nature of the mutual fund industry as we then knew it. Call it creative destruction. Call it disruptive innovation. Call it creative destruction. Call it disruptive innovation. Call it luck. For Shirley, the passage of time would have eventually awakened the investment world
Starting point is 00:07:32 to this fundamental truth, and this is what he built his entire company on. Before costs are deducted, the returns earned by investors as a group precisely equal the returns of the market itself. After those costs, therefore, investors earn lower than market returns. He means actively managed. The irrefutable fact, this is the irrefutable fact, the only way for the 100 million families whom the mutual fund industry serves to maximize their share of the financial market returns they earn as a group is by minimizing their costs. Vanguard took the leadership role in bringing down the
Starting point is 00:08:12 costs of investing, ultimately becoming the world's lowest cost provider of mutual funds. In other words, Vanguard was successful because they put their customers' needs before their own. And on the very next page, this is the explicit secret Vanguard was built on. The concept that fund managers could not add value to their clients' wealth, once considered nearly heretical, is now broadly accepted. Remember the mutual fund industry was invented somewhere in the 1920s. 1924 is the year that I've seen. All the way from 1924, it took 50 years for them to basically realize this fundamental truth that fund managers actually don't add value to their clients' wealth. Now, this was also, as we'll get into in a minute, this was not an idea hidden.
Starting point is 00:09:05 There's many people writing about it. They just didn't take that actually idea and do something about it. That's what made John so unique. And I think the earliest I saw it was somewhere in the 1950s. It was realizing, hey, if you're actually analyzing returns compared to just if you took the market returns and you compare that to the active fund managers, they're actually getting results worse than the market. Okay. So we're going to get into, now we're going to go back in time and we're going to figure
Starting point is 00:09:37 out, we're going to learn here where he gets the seed of the idea for Vanguard. So he's a junior in college at the time. And he's trying to figure out like what he should write his thesis about. He said, late in my junior year, in one of my many appearances of, and one of the many appearances of good luck in my long life, I found myself in the library. I was leafing through an issue of Fortune magazine. I began to read an article describing a business i knew nothing about one that i had never even imagined the headline read big money in boston i immediately realized that i had found the subject of my thesis and so this is where he's first exposed to something they're not even called mutual funds at the time. In this article, they're calling them open end fund.
Starting point is 00:10:29 So now he's also going to realize that something, I guess, like we should know better by now. But, well, let me just read this paragraph and then I'll tell you. In those ancient days, the term mutual fund had not yet come into general use, perhaps because mutual funds, with one notable exception, are not mutual. In fact, in direct contradiction of the principles spelled out in the preamble to the Investment Company Act of 1940,
Starting point is 00:10:59 they are organized, operated, and managed in the interest of the management companies that control them rather than placing the interest of their shareholders first. He's even on the board of one of these kind of, you know, these tons of industries have these like groups where they set rules and ethics and basic decorum. And what he realized is like you guys aren't even reading the like the your articles or organization, like why you were, why this organization exists in the first place. And when he started to introduce to say, hey, let's just cut our fees. If we have 50 years of evidence that we actually are not adding value, that the people that are choosing to pay us exorbitant fees to manage their money are actually getting a worse return, a much worse return than if they just bought a broad index of the entire market. Why don't we switch to that product because it's better for the consumers?
Starting point is 00:11:53 Well, what have we learned in 50-something episodes about human nature? They're going to guard what they're making money on, their own interests. And so he got a hell of a lot, like he got tons of flack. But this guy, like many of the other entrepreneurs that we've studied, is just extremely stubborn and bullheaded and just leaned into basically a giant fight. And I'll get to, you know, we're now we're living like we've benefited from the fact that this guy was completely stubborn about this one idea. And he spent up until he died a few weeks ago. What is that? 50 years just focused on this one single idea. Okay, so we're not there yet, though. Let me go back into this moment in 1951. And it says, that serendipitous moment would shape my entire career and my life.
Starting point is 00:12:52 The Fortune article was the springboard for my decision, made on the spot to write my thesis on the history and future prospects of open-end investment companies. I threw myself into the task with intensity, spending a year and a half researching and writing the thesis. Meanwhile, falling madly in love with my subject, I was convinced that this tiny $2 billion mutual fund industry would become huge. So he's correct about that. At the time he's involved, it's $2 billion. Today, $21 trillion
Starting point is 00:13:26 mutual fund colossus, the industry, is among the nation's largest and most dominant financial sectors. And so I'm not going to read all of the conclusions from his thesis, but these are two that I found most important. And you'll see that shape heavily, the creation of the product. He's going to make 23 years into the future. So my thesis conclusions reached after an intense analysis of the industry follow. Number one, investment companies should be operated in the most efficient, honest, and economical way possible. So what is he talking about there? Cost, frugality, something that runs throughout this book something that runs throughout this entire thesis of founders podcast um you're not going to find very many of these these
Starting point is 00:14:12 entrepreneurs who are able to build successful companies that were uh that wasted their resources they were frugal doesn't mean they didn't spend money like think about walt disney he'd spend a lot of money but he'd make sure that all the money he was spending was increasing the quality of the product not spending on just silly things and then future growth this is number two future growth can be maximized by reducing sales charges and management fees and he's got a great way to put this later in the book it's something like performance comes and goes but but costs are forever. So what he's talking about in number two, like your performance over a long time, like one of the wonders of the world is compound interest, right? But just like your returns compound over time,
Starting point is 00:14:58 so do your costs. And so if you focus on just letting your returns compound, but then you eliminate your costs, you're going to, that the delta, the difference between those two over the long term is going to be substantial. We're going to get into those numbers in a little bit. Okay. So he writes this whole thesis. This is like 120 pages. It's published. And then somebody else, he gets a job. His thesis leads to a job offer offer it's this guy named Walter Morgan who's also he was an alumni at Princeton about 20 or 30 years before John was so he reads he says following my 1951 graduation Walter L Morgan read my 130 page opus and offered me a job with
Starting point is 00:15:40 his Philadelphia firm Wellington Management Company Company. This is important because out of Wellington is where Vanguard is actually created. Okay, so I'm going to skip over this. As you can imagine, John goes to work. He takes his job extremely serious. There's a bunch of numbers here, which I think is going to be confusing if I pull them out without context. So this is the summary. By the time a decade had passed, I was viewed as the hair apparent to Mr. Morgan. I assumed that I would be at Wellington forever.
Starting point is 00:16:19 Another reoccurring theme, that the future is unpredictable, the world is much too complex. So he's like, I'd just be happy. He wasn't even thinking he'd ever have to be a founder, an entrepreneur. Okay. So here's the problem. But the stability I had hoped for at Wellington would not last. By the time of my rocket-like ascent to the company's presidency in April, 1965, the traditional mutual fund industry that I described in my Princeton thesis
Starting point is 00:16:46 had changed. So it's really important to note, again, this is 1965. The index fund is not invented until 1974. So although they're conservative, they're what I guess you would call value investors at the time, they're still, most of their money is made on management fees. So it says, I described the traditional mutual fund industry that I described in my Princeton thesis had changed, and not for the better. The go-go era was in full swing, and that's not a name he created. You can Google go-go era. There's like all these different boom and bust cycles that are given different names
Starting point is 00:17:20 throughout history. So, this is the one that's happening around in the 1960s. The go-go era was in full swing and investors were abandoning conservative balanced funds such as Wellington and Droves, drawn by the siren song of quick profits being earned by high-flying aggressive stock funds. One way or another, I would deal with these challenges for the rest of my long career. So what is he saying? Human nature is constant. They're getting good returns, but they're playing it safe. They're very conservative because what's Warren Buffett's two rules of becoming wealthy? One, don't lose.
Starting point is 00:18:07 Rule number one, don't lose money. Rule number two, follow rule number one. So they're trying to, instead of optimizing just for the highest returns, which they feel is more speculative in nature, they're keeping a balance. But what are humans? Humans will always forever love to make a lot of money really quickly for doing nothing. So this is happening in 1960s. I told you guys before, I've read a lot of, I don't know, probably two dozen books on the history of financial markets, something I was interested in. It's something I've done less in the last few years. Not that I figured it out. I shouldn't say that. But I just went through a period of my
Starting point is 00:18:42 life. This was basically all I was reading, and this was probably 10 years ago. But I read this great book. It's called This Time is Different, Eight Centuries of Financial Folly, which just basically outlines over 800 years the behavior of humans separated by centuries and geography remains the same. So once you look at that and you start to get old enough and you live through a couple of these boom-bust cycles, like, oh, okay, I've seen this before. So that's what he's saying.
Starting point is 00:19:08 And he's dealing with this in 1965. He's writing these words in 2016 to 2018. And he's saying, hey, one way or another, I'm going to deal with these challenges for the rest of my life. That's how you kind of know human nature is constant. And this is the way he deals with this. And I would argue this is his motto since he repeats it in this book probably a dozen times. In the challenges that lay ahead, I would need a guiding star and a motto that encapsulates it. That motto was and still is stay the course.
Starting point is 00:19:47 So before I read this book or as I was reading it, I think – let me grab it real quick. Okay, so as – I don't know if it was before or during, but I was taking – I was listening to Jack. His name is John, but people call him Jack. I get really confused with that. I'm going to call him John. So I was listening to John on a podcast that he recorded in 2016 and even though I think he died in his late 80s hearing his voice even two years before his death he sounded extremely like vibrant and young and was still a very clear thinker but to to echo the point that he's writing about in his book about this, Hey, I need a motto in life, which he's calling in the book, um, stay the course.
Starting point is 00:20:30 Right. But he said something that was found interesting. And for the people that have already subscribed to founders notes, uh, this is coming from founders notes number 20. And he said, one of my basic rules, don't do something, just stand there. And he's talking about why you don't want to monitor your portfolio daily. And he goes, the movements of the stock market are a tale told by an idiot full of sound and fury that signify nothing. And he's going to harp on this point over and over
Starting point is 00:21:01 again in this book that you have to eliminate the noise and just focus on the signal if he is mathematically certain that if he lowers uh the costs and they i think they decrease their costs by the time he retired as ceo like 200 times and never increased them um that that will give you the best returns that will give your customers the best returns than anything else. So that's what he means by just stay the course. Don't do any – I mean it's kind of – you are doing something if you're staying the course. But if you've already picked this – if you know what your theory is true, don't keep changing it. Don't listen to these machinations which never stop.
Starting point is 00:21:42 He's talking about this. He realized this all the way back in 1965. But in this book, he goes through constantly. They call it the nifty-fifty era, the go-go era. It goes through the dot-com busts in the late 90s, early 2000s. Just over and over again, he's like, nope, stay the course, stay the course, don't do anything. Don't interrupt your compounding and just focus on costs. It's really solid advice. But for some reason, really hard for us as a species to adhere to. Okay, so this is an example of the environment Vanguard grew out of. So they're talking about, he was just talking about, you know,
Starting point is 00:22:22 these people that they're like flash in the pans. But he also references that the stock the financial services industry is more of like a marketing industry than people would actually want to admit so this is an example of who he has to fight with and why some of the capital is fleeing from Wellington into you know more speculative funds and what the end result of that is so this is one particularly egregious example was the enterprise fund in 1967 this newcomer would report a dubious return of 117 percent built largely on the acquisition of previously privately owned stocks acquired by the fund at discounts as large as 50% from the market price and then later marked up to a hundred percent of market price so again they're
Starting point is 00:23:09 advertising hey we made a hundred and seven we made our customers 117 percent on their money one year most people are not going to actually look into like what's the underlying effect like how did you do that John does so that's what he's describing to us here he says in the following year enterprise drew the largest annual cash flow in the previous history of the fund industry so again that marketing is very very persuasive for humanity because what what we just talked about humans will always try usually to their detriment to make large amounts of money really fast for doing nothing okay so in the it says from this marketing, they got the largest annual cash flow in the previous history of the fund for the entire industry, an unheard of $600
Starting point is 00:23:50 million. And this is in 1967, guys. The fund's assets grew to $950 million by the close of the next year. But reality finally returned to the marketplace and Enterprise Fund's assets fell to 84% to less than $150 million. And the fund, check this out, and the fund suffered negative net cash flows in 22 of the 25 years that followed. Soon thereafter, Enterprise had ceased to exist. And now something happens here that's going to change the trajectory of his career. And the note I just wrote to myself is, again, human nature is when you're scared, you're likely to copy. And we saw this in the last decade, a little, I guess, a little longer by now with, you know, the great returns some people were getting in the real estate industry,
Starting point is 00:24:46 let's say the middle 2000s. It's like, oh my God, if my idiot neighbor can make $100,000 just by buying a house and selling it next year, then of course I should be able to do it too. And so you see these people rush to all these, and that's what exacerbates the bubble because they're like, oh my God, I'm gonna miss out.
Starting point is 00:25:02 I'm gonna, like, I'm doing something wrong. These people have something figured out that I don't. But we know that's just not true. So this happens to his boss, Mr. Morgan. And Mr. Morgan, he arrives at the wrong conclusion, that he was actually too conservative. So he said, Mr. Morgan had become concerned about the growing trend towards speculative funds,
Starting point is 00:25:22 the funds we were just describing. He recognized a serious threat to his conservative philosophy and his business with its near total dependence on the balanced fund. I was too conservative, he told Institutional Investor Magazine. And he's older and I just feel bad about this. He says at age 66, he decided that it was time for new leadership and took a radical step. He called me into his office and told me that I would immediately take charge of Wellington management as his successor. I still remember his exact words. John, I want you to take charge and do whatever it takes to solve our problems.
Starting point is 00:26:01 I was but 35 years old, but after working with me for almost 15 years mr morgan had come to trust my judgment perhaps overly self-confident i thought the solution was obvious and this is the mistake that he's that that john talks about that he made and the mistake is basically copying it's like well if we're getting our butts kicked by everybody else like clearly we like we got to ditch this conservative um this conservative approach as well and so um john takes over he becomes a ceo he finds another um another uh firm firm that has it's run by a bunch of other partners and has more let's say you know aggressive funds and John even though he's running the company together they're a bunch of young guys and they actually land on the cover of a magazine and they call them the whiz kids and it says together we five whiz kids whizzed high for a
Starting point is 00:27:06 few years so they they they transitioned from the from being conservative they jump in with what everybody's doing they're copying it's like yeah we can do this too the go-go era went went it was superseded by something distinctly different, but it turned out even worse. The nifty 50 craze, in which the stock prices of the nation's fastest growing companies lost all touch with their intrinsic values. The simple principle, don't worry, high valuations don't matter, earnings growth will ultimately bail you out. Does that sound familiar? Stocks such as Xerox, Polaroid, IBM, Avon, and Digital Equipment Corporation soared. These stocks at their peaks were valued at 50 times earnings or more, but reality finally
Starting point is 00:27:58 took over and the stock prices collapsed. Participants in that bubble included not only mutual fund managers, but the vast majority of institutional investors, insurance companies, and even college endowment funds. From its high in early 1973 to its low in early October 1974, the U.S. stock market fell by 50%. So he's saying not only did it happen to us, it happened to other mutual fund managers, the US stock market fell by 50%. So he's saying not only did it happen to us, it happened to other mutual fund managers, it happened to institutional investors
Starting point is 00:28:29 who are supposed to be the pros, insurance companies and college endowment funds. I always talk about the fact that one book can literally be life changing. And one of the life changing books for me, as far as how I view the world now, was michael lewis's book the big short because it goes into detail and obviously like michael lewis can is one of the the most entertaining writers that anybody can come across like he wrote a book he can make just paint drying a fascinating novel um but i really like
Starting point is 00:29:04 love his storytelling because he's able to teach you while you're being entertained. But the same stuff that's happening now that John's going through in the 1970s happened exactly in the big short a decade, decade and a half ago. And it's the same people got caught up. Fund managers, institutional investors, college endowment funds, insurance companies. This constantly happens over and over again. And it made me doubt. Like before, you know, you're taught that, oh, there's such thing as experts. And their decision-making is almost invaluable. And that's just not true.
Starting point is 00:29:36 They're just human beings. And human beings are fundamentally flawed. Okay, so the results, but the difference between a lot of us and John is this failure actually leads to introspection. So this is when he's going to learn. He's like, oh, well, he's also going to get fired too. So that helps. Okay, so at the same time, Wellington's new business model began to fail. Three of our four new funds that our aggressive new managers brought into our fold collapsed.
Starting point is 00:30:07 I questioned. So then he started reading. He's like, what's going on? He goes, I questioned whether our public ownership structure was the best for our mutual fund shareholders. So there's that thing that he was writing about 20 years earlier in his Princeton thesis is now coming back. And he had to come back. This failure had to happen to him for him to understand oh my god like i've been through this before like we we cannot the future is fundamentally
Starting point is 00:30:33 unpredictable there no active manager is going to beat the market returns over a long period of time like our entire industry is a fraud so he, it was high time I added that any conflicts between the profession of investing and the business of investing be reconciled in favor of the clients. And so I'm skipping over parts about this, but he's giving talks at this time to other organizations of investment professionals. He's like, listen, this is objectively true. And if we can figure it out, it's only a matter of time to our customers figure it out so if we don't change our industry will cease to exist and for that stat fundamental truth he is ostracized in general and and made fun of they call this when he starts his company, and we're going to get there in a minute, they call it Bogle's folly. They think this guy's, you know, that he's crazy. He
Starting point is 00:31:31 doesn't know what he's talking about. Okay. So this is before he gets there though, before he starts his company, he's got to get fired. And this is going to happen here. My partners quickly found a scapegoat, not among themselves, despite the responsibility for their terrible performance of the mutual funds whose portfolios they actually manage. So he's actually going to get fired here from, you know, those three of the four funds. Each of the funds had a manager and three of the four failed. And again, they're like, oh, it's not us. It's you. You got to go, which is just hilarious to me. Not among themselves, despite the responsibility for their terrible performance of their mutual funds, whoseios they managed they chose me as
Starting point is 00:32:09 their scapegoat because he was also the ceo the chief executive responsible for the merger that wrecked such havoc on the returns earned by the investors who had trusted us yet i had ceded substantial voting power to the new managers to accomplish the merger. That was his downfall. They banded together and they fired me. It was the most heartbreaking moment. Actually, until then, the only heartbreaking moment of my entire career. I decided to fight back. So this is the beginning when I referenced earlier, his doggedness, his stubbornness, his perseverance. And I think there has to be. I think in some cases it's helpful that the seed of your determination is anger. In his case, it's the anger of being what he feels unfairly scapegoated.
Starting point is 00:33:04 It's the anger of his idea not being listened to, even though he feels that objectively true. I found that like I'm going back over my notes for a bunch of the podcasts. But specifically, I think all the books that I've read so far for the podcast are extremely valuable. But if I've told you this before in in conversation i really try to to design within constraints so if i'm talking to a friend i'm like hey um i like to put like false constraints on it's like okay if you're stuck on an abandoned uh on a desert island you can only bring one music album with you that to listen to for the rest of your life what is it if you can only visit one city the rest of your life, where do you go? I like this because you force people to think hard about something and you can actually see how they analyze things and why.
Starting point is 00:33:51 I think it's very helpful in understanding that person even more on a fundamental nature. So if somebody forced me to say, hey, out of all these books that you've read so far throughout the podcast, you can only recommend one. What would it be? I think it would be the autobiography of James Dyson. And something I was looking over the notes of his is like, he built 5,127 prototypes because he was angry that his vacuum cleaner didn't work. He was angry that every single product on that market, in his words, were shit. He was offended at how ugly and bad they worked and how, in his words, how stupid they were designed from the bag and everything else. I mean, you can go back and listen to that podcast or read the book if you want more details. And I feel like we're seeing that here. First of all, we see that in a lot of places.
Starting point is 00:34:50 And a lot of these entrepreneurs, you know, they're just mad at how bad things are. And they're like, I can do better and I'm going to. And that kind of that seed of dissatisfaction and anger leads to them to pursue this almost like with missionary zeal, I would say. So this is the beginning of that for John. Okay, so the New York Times is writing about all the stuff that's going on at the time, and I'm just going to read this quote, and it gives you a good idea of what's happening. It says, John Bogle, who was forced out of his $100,000 a year job
Starting point is 00:35:16 as president and CEO of Wellington Management in late January, is expected by his associates to try to fight his way back at the next board meeting. Mr. Bogle is understood to believe that this may be the appropriate time for the funds to mutualize or take over their investment advisors. So that's just another way of saying out of this, I'm going to, not only am I going to fight this, which they do, Vanguard has actually sprung out of Wellington because he's successful in this. It's funny because he has this prohibition in his contract where he's like, well, you can't do active management. And several times he gets the board to agree to what he's doing because he's like, I'm not actively managing it.
Starting point is 00:36:00 Nobody is managing it. It's an unmanaged fund so again another way that out of these constraints even though he had this idea prior out of these constraints you know he's able to to create this this wonderful product okay and then he has something in a footnote that I just want to read and let me read it to you and then I'm going to tell you, it brought to my mind this quote from Elon Musk. And he said, don't forget that at the outset, the odds against creating this new structure were long. And the odds in favor of building a $5 trillion colossus were essentially zero. And that made me think of this Elon Musk quote, where it says, when something is important enough, you do it, even if the odds aren't in your favor.
Starting point is 00:36:53 Okay, so this is just a sentence. It says, it took no genius to realize that our destiny would be determined by the kinds of funds we created whether they could attain superior investment returns and how and how effectively the fund shares were marketed and I felt when I read that sentence like he's talking about investment investment like vehicles and I really feel like if you change this to product for a company, it remains true. It took no genius to realize
Starting point is 00:37:29 that our destiny would be determined by the kinds of products we created, whether they could attain superior returns, so instead of investment returns, like if the customers' experience with them are superior, and how effectively, instead of the fund shares were marketed, and how effectively, instead of the fund shares, were marketed and how effectively the product was marketed.
Starting point is 00:37:49 So I think that those principles hold true in both domains. And so this was very interesting to me. No one noticed an acorn. The formation of Vanguard largely went unnoticed by the press. Today, one searches in vain for any recognition in the financial media that a one noticed the acorn, that's a play on one of my favorite Jeff Bezos quotes that I always talk about on the podcast, that every oak tree starts from an acorn and if you uh give it enough time and your idea is correct like that you can grow it into you know a business that that grows large whether that's large in revenue or profits people whatever you're trying to optimize for
Starting point is 00:38:37 okay so okay well here's um here's some of the people, the few people that were paying attention. It was negative. And my note is just ignore these. And this is also personally why I spend most of my time reading old books than current events. I think time is smarter than us, and it's a good way to filter what is actually important because we're going to see here. Later, when we did begin to attract attention, it was not kind. In a May 1975 article, Forbes magazine treated our new mutual structure with
Starting point is 00:39:16 scorn. So I'm going to skip over it. They're just hating on it basically. Decades later, and then this is the punchline, decades later, then Forbes editors issued not one, but two apologies for the baneful article. In 1999, they said, with the benefit of hindsight, we should not have published that snide article about the Vanguard Group. And in 2010, they wrote another one. This is crazy. I'd like to officially retract a story Forbes published in May 1975. Bogle is as verisophous as ever an evangelist for cost cutting. I think he has done more for investors than any other financier of the past century. The reason I say that relates to, you know, there's a lot of, I have a lot of friends that are news junkies. They're constantly reading the news. Problem is like, you're just reading it as it comes out. You have no idea if it's even valuable. Go back. And one way to cure yourself of this, just go back and
Starting point is 00:40:17 read, start reading the newspaper articles from a year ago. And you'll realize, oh, wow, I spent time worrying and thinking about that thing. And that thing doesn't even matter now if somebody was reading this this article in 1975 they might have actually believed that forbes magazine knew what they were talking about but humans don't know what they're talking about the only way we know if humans know what they're talking about is to to use time as a filter for that so read old books all right um it says, others in the mutual fund industry may have well felt the same way about the creation of Vanguard as did that article in Forbes in 1975,
Starting point is 00:40:51 but they largely ignored its birth. Little did they suspect what would lie ahead. And this is him telling us that you, another piece of advice that I feel is echoed a lot in the entrepreneurs is knowing why you are doing what you are doing, and if you don't know why you are doing what you are doing, you are more likely to quit. So he says, the guiding star of Stay the Course again proved to be an essential aspect of my ability to surmount challenges. Weathering the heartaches and disappointments of the years from 1965 to 1974 depended on my dogged determination to stay the course of my career.
Starting point is 00:41:36 The battle was long and hard, but the result would one day bring a revolution to the world of mutual funds. In retrospect, I don't see how I kept my cool. I don't see how I kept my cool under the pressures of battle. But paraphrasing Kipling, I treated triumph and disaster, those two imposters, just the same. I like that. It's almost like he had a stoic nature, realizing that you can't get too excited when things go well
Starting point is 00:42:04 and you can't get too bummed out when things are going bad I knew what I wanted to accomplish, and Vanguard's novel mutual structure was the key to what would come next, the world's first index mutual fund. I love this idea about motive and opportunity. So again, he's saying, remember when he said back, he's like, listen, a lot of what happened to me was luck because this idea was going to come one way or another, whether I did it or somebody else did it. So he finds the writings of this guy named Paul Samuelson, and he was writing about the issues with fund managers, and he was doing this in the early 1970s.
Starting point is 00:42:58 And he did an analysis of the returns. He's like, wait, this doesn't make sense. Similar conclusion that John has. But John takes this idea and runs with it. Dr. Samuelson could find no brute evidence that fund managers could systematically outperform the returns of the S&P 500 index on a repeatable and sustained basis. Now, this still holds true today. In essence, he demanded that someone somewhere start an index fund modeled on the S&P 500. As yet, he wrote, there exists no convenient fund that apes the whole market, requires no load, and keeps commissions,
Starting point is 00:43:34 turnover, and management fees to the feasible minimum. In that one sentence, he lays out the entire product structure for Vanguard. Dr. Samuelson's challenge struck me like a bolt of lightning, igniting my conviction that Upstart Vanguard had a remarkable, even unique opportunity to operate a passively managed, low-cost index fund and have the market to ourselves for at least a few years. None of our competitors in the mutual fund industry wanted to start a low-cost, indeed at-cost mutual fund. All of our peers had the opportunity to start an index fund. Only Vanguard had both the opportunity and the motive. So going back to my notes on the podcast that I took with John, he expounds on this.
Starting point is 00:44:22 He was asked a question. He's like, Vanguard's an enormous success. And I think right now the index market's huge. There's like three main players though. But they're like, you were successful for a long time. Like how come no one said, hey, we should come in and compete with them. And I loved John's answer. He goes, the answer is simple. Index funds have a real problem. All the damn money goes to the investors. Managers can't take anything. In other words, there's no economic incentive to do so, which makes the sacrifice that John made in starting this product, which is basically he foregoed a, let's see, I think the technical term is a metric
Starting point is 00:45:07 shit ton of profits and gave it back to his customers. So we're actually going to learn more about that because I'm reading another one of his books. He wrote like 11 or 14 books, something like that, something crazy. And he talks more, this book is more about like the beginning of Vanguard, but I'm also going to do a podcast on why are you so unique, and that you had the motive and the opportunity, what was it about your life that made you realize this, and he just, he has a phrase, he's like, I have enough, and he died with a net worth somewhere like 80 to 100 million dollars so he's obviously very wealthy but he could have you know he's like i don't want to be a billionaire um at least not at the not not that he wouldn't want to be a billionaire he's not going to want to be a billionaire at the
Starting point is 00:45:53 expense of his customers um and i just think that's why you know people are warren buffett's going to be quoted later in the book that if anybody ever built a statue for anybody in the finance industry, it should be John Bogle because he did this because he thought it was best for the customer, not just optimizing for short-term profits. Which again, shouldn't that be common sense? But it's so rare in life. And so I went through, I was talking to my wife about this uh a few days ago because i was telling her about the book i was reading and how this guy's just you know he's universally praised and as far as i can tell that praises um like he's worthy of that and i started going through i was like hey let's think about all the companies that we pay money to like how many of them are fundamentally put the customer
Starting point is 00:46:47 first and we couldn't think of very many except for small local businesses that we support and that says a lot um we got to fix that because that long term that's that's not healthy okay um yeah there's a lot of things he talks about that are good ideas for investing, but I feel they're also true for company and personal finances investment strategy. And so this is something that we know. We know this in company finances because a lot of these guys, a lot of these entrepreneurs are obsessed with frugality. They like industry. They like efficiency. They don't like waste. And I just saw – I usually find examples of the opposite, and I don't come across them unless they almost come exclusively from Twitter.
Starting point is 00:47:46 Somebody posted on Twitter that the company WeWork, which is still not profitable, which means if investors say they're going to stop funding the company, the company will go out of business, even if at a high valuation. And this has happened multiple times. So they're in a very dangerous, precarious position if there's a downturn or if investors are saying, hey, we're not going to give you any more money. I think this guy was saying they lost like a billion 1.23 billion in the last uh i don't know if it was a quarter last year but uh they made the point there that we work
Starting point is 00:48:14 um rented out universal studios paid red hot chili peppers to come do a concert for them a private concert for them and and then flew every single one of their employees uh to la to go to universal studios together and basically shut down the entire company for a few days to do this and his response was like just remember when the down rounds come in other words like remember like when their valuation stops like this is this is the kind of financial stewardship that we work um is is applying here and it's a private company so there's really not no obvious way at least no obvious way to me to short that company or else i would um because i i think that's highly irresponsible but the reason i i saw that is i was also taking notes on this other his name is josh wolf who's a really counter intuitive and
Starting point is 00:49:04 contrarian thinker but he had this great mental model for making decisions and he's like listen you should have a hall of heroes in his case he mentioned people like warren buffett charlie munger which i'm going to be doing doing podcasts on both those guys soon because they're mentioned so many times with so many people i respect but he's like listen i have a mental model this is a mental model for making decisions and he's like you can access their thinking by just by reading um and this applies to people that are alive and by people that are dead and you could analyze the way their decisions and then you could you could start to understand how they make decisions and then when you're
Starting point is 00:49:37 approached with something like that ask yourself what would your hall of heroes do in this situation what would buffett do or what would munger do in this situation so for me my hall of heroes i don't know if i would use that um term because i don't like i don't i don't i think idolizing individual people like i don't think that's smart human every single human's flawed i'm flawed you're flawed everybody's flawed so heroes are lack of like probably not the term i would use, but people who I respect their decision-making, I guess is where he's getting at. And I apply that mental model to that tweet. Would Jeff Bezos do that? No, certainly not when his company wasn't making money.
Starting point is 00:50:16 Would Henry Ford do that? No. Would James Dyson do that? No. Would Yvonne Chouinard do that? No. Would Steve Jobs do that? Go through the list of all these people that we've studied here. None of them would do that? No. Would Yvonne Chouinard do that? No. Would Steve Jobs do that? Go through the list of all these people that we've studied here. None of them would do that. That is not smart.
Starting point is 00:50:32 Another example of this was, I don't, this also came from Twitter. I don't know the name of the company, but it's also an unprofitable company at the moment. And they just went through a down round and they were talking about how they were spending their previous money that they raised. And they had spent a total of $24,000, $12,000 each on, it was like some kind of like vintage arcade game. And I looked at that and it reminded me of the argument that Jeff Bezos was having when the vein in his head popped out by the, I think the executive came from MCI. It's in the book, The Everything Store. And the guy, you know, he just came over and he's like, hey, I think you should let executives like me fly first class. And this is at the very beginning of Amazon. They might do it now because, you know, it's almost a trillion
Starting point is 00:51:19 dollar company or whatever the case, but he slammed his hand on the desk and he got all mad because he's like, you're not thinking like an owner an owner is that and so what he meant by that is like is you flying first class better for the customer no it's not better for the customer if you thought like an owner you would be focused exclusively on what's best for the customer i also just read a headline i didn't go into the you know headlines suck right a lot of these things these studies they're flawed when you actually go into the like their interpretation of headlines suck, right? A lot of these things, these studies, they're flawed when you actually go into the, like the interpretation of the actual study, when you, when you actually look into the statistics is usually inaccurate, but this is just something that kind of confirmation bias in this sense. But it said that, um, uh, if there was premature death
Starting point is 00:52:01 by founders of multimillionmillion dollar businesses the revenues or the profits dropped like 82 percent in like a given period after the death meaning once the owner stops thinking like an owner and then you have just professional managers come over you have a lot of these like silly you know management these theories that they have um to to to quote charlie munger because going to, I've been doing preliminary research because I'm going to probably do multiple podcasts on both Charlie Munger and Warren Buffett. But he was asked, him and Warren were asked at this, I was watching these videos to do this research.
Starting point is 00:52:37 And they were asked about like all kinds of like diversification. What's taught in business schools? They just have, they have a very interesting responses. I want to understand how they think. And they were just basically saying like a lot of management theory taught in business school he called twaddle which is just a nice way to say bullshit um i just found that interesting all right so anyways that was a tangent wasn't expecting to talk about that but i think that's a useful mental model when you come across things whether it's in the business you're building or when you see the decision-making and the actions of other entrepreneurs, it is good.
Starting point is 00:53:10 Filter through that based on what you've learned. That doesn't mean it's going to be 100% accurate, but it's a good way to make higher-quality decisions. And if we can improve the quality of our decisions-making even by 1% over a long period of time, that's a drastically different life over several decades. Something John also picked up is that most human nature, most people quit. They want to lose weight, they'll quit on their diet. They want to work out, they stop working out. They want to build a business and they quit. They do all these things. This is why I have friends that want to start podcasts and I unequivocally say, if there's something you're passionate about, you want to talk about, do it and do it now. And they're like, yeah, but there's hundreds of thousands of podcasts
Starting point is 00:53:55 out there. And I'm like, yeah, there's 500, 600, 700,000 in the Apple podcast directory right now. But do you know how many of them have stopped updating? They're like, no, 75%. How do you know that? Because you know humans quit. The vast majority of people give up. And that's why if you just stay the course, which is what John's telling us to do, you're going to have greatly better results.
Starting point is 00:54:17 If you can just survive, then you will have better results. It doesn't mean you can predict outsized power law level success, but moderate success is extremely achievable if you don't make bad decisions and you just don't quit. And you see this in so many different domains. So the context of the discussion here is like around the time he started Index Fund, there was a couple of people who tried this idea before,
Starting point is 00:54:47 but they had the idea, they maybe started it, couldn't raise money, or it just basically all failed. And he said, none of those fledgling efforts in indexing bore fruit. Not one of those early pilot lights ignited the flame of indexing. All of those tentative forays failed to create a single index fund that was sustainable and successful, all except one, being John. Four decades later, the accumulated assets of the index funds formed by those early pioneers who sought to lead the indexing revolution
Starting point is 00:55:23 totaled zero. I also think something that helped John not give up is that that seat of anger I mentioned earlier and the fact that he believed in this. He was willing to dedicate his career and his life to this idea. And if you're completely intransigent, that actually increases your chances of success. He's just not willing to budge and he's not going to give up because he feels he's right. Okay. So this is something I don't quite understand. He doesn't elaborate in the book, but I guess when you're starting a fund, the way to start a fund back in those days, like you IPO. So he's going around and saying,
Starting point is 00:56:07 hey, I have this new fund. I wanna raise $150 million in this IPO. And as we've been talking about his determination, initially he failed. He calls it a flop. So he says, brokerage firms representatives did not seem particularly smitten with the idea. An index fund after, implied essentially that their profession, selecting well-managed funds for their clients, was a loser's game.
Starting point is 00:56:29 When the IPO closed on August 31st, 1976, it was a complete flop. It produced but $11.3 million of investor capital. This is the funny part and another example of his stubbornness. The apologetic underwriters suggested that we cancel the offering and return the money to the investors. No, I recall them saying to them, we now have the world's first index fund, and this is the beginning of something big. And he's going to, this is something I think is helpful for all of us. Anyone with a new idea must expect to be greeted with skepticism, followed by condemnation and attack when the idea becomes a reality. This was described as Bogle's folly.
Starting point is 00:57:12 This is such a bizarre response from his competitors too. Brokerage firms flooded Wall Street with posters illustrated by an angry Uncle Sam using a large rubber stamp to cancel the index fund's stock certificates. Its headline screamed, index funds are un-American. Help stamp out index funds. What a bizarre marketing tactic. Saving you money is un-American. Okay.
Starting point is 00:57:42 Okay, so now we're going to see the results of that. saving your money is un-American. Okay. Okay, so now we're going to see the results of that. So he raises, what is that, 11.5 million in 1970s. And this is just him talking, like projecting in the future about what the actual result was. So that was just the humble beginning. By the end of 1982, the assets of the first index investment trust
Starting point is 00:58:04 topped $100 million. We reached, so it started with $11 million. 1982 was $100 million. 1988, they had a billion. And then by 2018, they had two funds, one $640 billion and the second $742 billion. So you just see the growth over time. And then he states this perspective again. 142 billion. So you just see the growth over time. And then he states this perspective again. Without Vanguard, the creation of the index fund would have occurred anyway, I'm sure.
Starting point is 00:58:34 And he's quoting Victor Hugo here. He says, Victor Hugo got it right. No army can resist the power of an idea whose time has come and he definitely believes that the power the the idea of the index fund it was a was a it was it was that it was their time it was it's time to happen and very simple pragmatic avoid uh pragmatic um advice i would say simple but not easy given our nature. It says, we must never underrate the power of compounding investment returns and always avoid the tyranny of compounding investment costs. So stay the course and then monitor your expenses. And this is Warren Buffett on Bogle.
Starting point is 00:59:22 If a statue is ever erected to honor the person who has done the most for American investors, the hands-down choice should be Jack Bogle. For decades, Jack had urged investors to invest in ultra-low-cost index funds. And listen to the words that Buffett's using because we always talk about missionary zeal. In his crusade, not in his business, in his crusade, Jack was frequently mocked by the investment management industry. Today, however, he has the satisfaction of knowing that he helped millions of investors realize far better returns on their savings
Starting point is 00:59:55 than they otherwise would have earned. He is a hero to them and to me A mutual And then this is Samuelson The guy that wrote that Basically that call to arms back in the Excuse me back in the 70s I don't know I just covered it I don't even remember now
Starting point is 01:00:16 And he's now he's talking 2005 And he says you know I mean he's a little hyperbolic here He's saying he ranks this invention along with the invention of the wheel and other stuff like that. Maybe not, but it's important. It's very important. I would not say it's up there with the wheel,
Starting point is 01:00:32 and he said this is Samuelson talking. A mutual fund that never made Bogle rich but elevated the long-term returns of mutual fund investors. This was something new under the sun. And I just want to make it clear. It's not like he came right out of the gate in the 1970s with the lowest cost possible. I told you, I think he says over his career,
Starting point is 01:00:59 they lowered the fees 200 times. They had to start out with dealing with a lot of legacy stuff. So this is how he eliminates a 50 year tradition, which is sales commission. So he said from the outside of the struggle of Vanguard's independence, I had realized the anomaly of striving to operate a rock bottom annual expense at rock bottom annual expense ratios, as we continue to be dependent on the broker dealer community. So it's kind of hard to do that if you're having to pay all these fat commissions. Like nearly all of our peer fund managers, Vanguard's distribution strategy was linked to stockbrokers.
Starting point is 01:01:33 So he's going to change this distribution strategy. I decided that we must resolve this anonymously. Anonymously. I can't even pronounce simple words, guys. I outlined my plan to abandon the distribution system that had supported Wellington for nearly a half century. We would sell shares of our funds on a no-load basis, meaning without sales commission, entirely eliminating the need for brokers.
Starting point is 01:01:56 So instead of paying them less, we're just going to get rid of them completely. We would not rely on sellers to sell fund shares, but rather on buyers to buy them. So this is just solid old school wisdom that applies to both good and bad times. The stock market environment that Vanguard index fund entered was, in a word, terrible. The mutual fund industry, including Vanguard's prehistory under Wellington, had jumped into the go-go era as if it would last forever.
Starting point is 01:02:28 It didn't. Nothing does. So in addition to applying this for his logic to index funds for stocks, he's like, hey, wait, I can do this. This logic still holds true for bonds. So he says, even as I came to believe that precious few stock managers could outguess the stock market over the long term, so I'd also
Starting point is 01:02:50 come to believe that precious few bond managers could accurately forecast the direction and level of interest rates and outguess the bond market. Yet our peers offering quote-unquote managed tax-exempt bond funds were implicitly promising to do exactly that, a promise that could not be fulfilled. Vanguard's funds would certainly almost whip them over time once costs were deducted. And then this is that great quote I mentioned earlier. Performance comes and goes. Costs go on forever. It seemed obvious that Vanguard would come to dominate the fixed income field, and so we did. And now I'm finally getting to the point about the impact this product had in dollars and why he gets so much adulation. I may have bored you with these data,
Starting point is 01:03:48 but I wanted to establish a firm footing for our focus on low costs, always low costs for our investors. Now, let's have some fun and talk real dollars. The impact of Vanguard's at-cost structure translates to billions of dollars saved by investors every year. In 2017 alone, we estimate that Vanguard's low cost saved investors $29 billion in fees and expenses. So to compare that, remember, he's putting the benefit of his customers first,
Starting point is 01:04:21 right? And in one year alone, he saved $29 billion. Well, in that same year, banks, which no one ever talks about them putting the interest of their customers first, not in this country at least, made $30 billion just on overdraft fees. If we carry this process back to Vanguard's founding in 1974, the aggregate savings to Vanguard's founding in 1974, the aggregate savings of Vanguard, the aggregate savings to Vanguard's investors can be fairly
Starting point is 01:04:49 estimated at $217 billion. So a quarter trillion. I take great pride in the fact that the company I founded has been able to give so much back to its investors. They deserve every penny of it. He knows fundamentally why he exists and that's to
Starting point is 01:05:06 serve the interests of his customers. So the book is talking about, you know, the ideas he had. It's also, what I love, he's got a great humility where he goes into a lot of his failures. And this one failure could be described a failure caused by focusing on the competition and not learning from the past. Enlisting our successes, I cannot in good conscience ignore one of the great failures of my long career. In 1984, I was anxious, too anxious to compete with our tribal Fidelity. So Fidelity gets into these things called sector funds. And he says, I decided that we needed to meet the challenge. So we formed Vanguard Specialized Portfolios, which is just another way of saying they're basically copying what Fidelity's jumped into sector funds, even though he saw back in the 60s the problem with doing so.
Starting point is 01:05:58 I should have known better. In 1951, studying the fund industry from my Princeton senior thesis, I observed the performance of five sector fund groups. And now he's coming to his conclusion about what he observed 30 years earlier. The manager's idea was to facilitate trading among the funds and then encourage investors to trade the 15 industries based on market trends. So it's kind of like an old idea but kind of dressed up as if it's something new. But it's not new. They soon began to founder and all 15 industry funds went out of business.
Starting point is 01:06:43 With such a flawed investment premise, despite their brilliant, for a time, marketing premise, these funds ill-served their investors and fell out of the mainstream. So he basically is doing the same thing and they wind up not serving the investors in Vanguard. He says, it occurs to me that most of my mistakes I've made during my long career came on those occasions, happily rare, when I removed my investment hat
Starting point is 01:07:04 and put on a marketing hat. Okay, so I'm going to skip over a large chunk of the middle of the book because it goes into like detail of each fund they have. And that's just, it's outside of the scope of what we were trying to learn here. But I want to jump to this part where he talks about the founder's mentality, which I think is so important. It says, nothing could describe my legacy as Vanguard's founder better than these first few paragraphs
Starting point is 01:07:36 from the founder's mentality. And the founder's mentality is a book that's been published in the last few years. So now I'm going to read the excerpt that he says sums up his view of, like his mentality of founding and running Vanguard. Most companies that achieve sustainable growth share a common set of motivating attitudes and behaviors
Starting point is 01:07:57 that can usually be traced back to a bold, ambitious founder who got it right the first time around. The companies that have grown profitability profit profitably to scale often consider themselves insurgents waging war on their industry and its standards on behalf of an underserved customer are creating an entirely new industry altogether. Such companies possess a clear sense of mission and focus that everyone in the company can understand and relate to. What the company stands for. Companies run in this way have the special ability to foster employees deep feelings of personal responsibility. Founders abhor complexity, bureaucracy, and anything that gets in the way of the clean execution of strategy.
Starting point is 01:08:53 They are obsessed with the details of the business and celebrate the employees at the front line who deal directly with customers. Together, these attitudes and behaviors constitute a frame of mind that is one of the great and most undervalued secrets of business success. The founder's mentality consists of three main traits, an insurgent's mission, an owner's mindset, and an obsession with the front line. In other words, an obsession with the customer experience. In their purest expression, these traits can be found in companies where the clear influence of the founder still remains
Starting point is 01:09:34 in the principles, norms, and values that guide employees' day-to-day decisions and behavior. And now here's John's takeaways from those paragraphs. Wow. A bold, ambitious founder. Insurgents. Waging war on their industry. Creating an entire new industry altogether.
Starting point is 01:09:58 A clear sense of mission. Employees' deep feelings of personal responsibility. Abhorring complexity and bureaucracy, celebrate employees at the front line. I repeat these phrases so that readers will not quickly overlook their parallel to the vanguard story. Truth told, these phrases are a perfect thumbnail sketch of what I did my best to create.
Starting point is 01:10:24 Okay, so now I'm going to skip all the way to the end of the book. And this is where we'll close. His last chapter, he calls it a memoir of sorts. And it's called What Really Matters. And well, let me read the introduction to this memoir. So it says, much of the investing public seems at least vaguely aware of my career, my indexing insurgency, and my investment philosophy. In this final chapter, I'd like to reveal a bit of who I am and how I tried to serve society, some of my joys and some of my sorrows, and even some of my fears.
Starting point is 01:11:00 How much delight I've received from helping others, as many decades ago, others helped me along this road of life. So this is something that I found very common. A lot of these autobiographies of entrepreneurs that we've covered on the podcast are written when they're much older, like they're, they're much closer to the end of their life, whether it be 70, 80. And in this case in the mid eighties. Um, and I like, I think this is extremely, first of all, it's, uh, it seems to be common that people want like when they're close to the end of their life they want to pass on the lessons
Starting point is 01:11:31 they've learned to benefit future generations which i think is extremely like helpful and at this point in time we're the beneficiaries of all their experience like they've distilled their ideas they saved us you know making mistakes or having to live 70 years and we could take their ideas and apply it to our lives and that's what he's talking about here's like listen there's been tons of people have helped me i needed to go ahead and and pass that along and and and repay that uh to future generations um so he says you know i want to honor some of the people that have influenced my life he says i want to cite a few passages by others that i've found inspiring um so it says in this memoir of sorts, I present a list of some
Starting point is 01:12:05 things that are important to me, institutions that helped me develop my mind and gave me the opportunity to give back to the community. I also want to honor some of the individuals who've helped shape who I am and some traits that shape my character and much more. And so he does this in like little, it's in alphabetical order. I'm just going to pick out some of the ones that particularly resonate with me. It's just very quick and out some of the ones that particularly resonate with me. It's just very quick and to the point. So this one is on advice. This ancient Persian proverb offers the best advice that I know for dealing with the inevitable ups and downs of life,
Starting point is 01:12:37 the best times and worst times alike. And that proverb is, this too shall pass. It's a pass. proverb is this too shall pass to pass uh he wants to he wants to talk about what he learned at uh blair academy which i think it's a boarding school high school what we call high school now this fine new jersey boarding school and was and remains among the principal cornerstones of my long life my experienced masters at blair seem to see something worthwhile in me. They would not accept flawed work. So it talks about this guy named Jesse Gage, crushed me with a 40 on my first exposure to algebra, but I ended the year earning 100 on
Starting point is 01:13:18 my final exam. His other teachers, Henry Adams and Marvin Mason corrected my English papers with a fury and with red pens. The markups of my papers were not pretty sights, but my ability to write began under their tutelage. Determined to overcome that slow start, I worked hard and graduated at the top of my class and was named best student. That may have been the first hint that I had the grit to stay the course. This is his opinion on books. I love writing books and I have a lover's quarrel with the mutual fund industry.
Starting point is 01:14:02 That combination has resulted in 12 books, 10 of which have helped to drive Vanguard's success as an industry rebel creating a new industry, one among those companies that consider themselves insurgents waging war on behalf of the underserved customer. Why do I write? Because I love to do it. Because writing takes those incoherent, rambling thoughts we all have
Starting point is 01:14:25 rattling around in our brains and demand that they be focused and articulate, even impassioned, because books outlive one's short existence on this planet. This is him on Warren Buffett. The Oracle of Omaha has been described as a better salesman than I for the Vanguard 500 Index Fund. He's boosted it in seven Berkshire Hathaway annual reports. He also put his money where his mouth is, including a winning bet that the S&P 500 would outpace a select group of hedge funds.
Starting point is 01:15:02 I think he won a couple million dollars on that, by the way. And directing the trustee of his wife's estate to invest 90% of its assets in the Vanguard 500 Index Fund. So when people ask him for investment advice, he almost always says just put it in the Vanguard 500 Index Fund. And he's also putting his money where his mouth is because after he dies, 90% of his wife's estate is going to go into that. This is on communication and this this is somebody that worked with john talking about how he communicates it helps to be compulsive about it to be absolutely maniacal and disciplined
Starting point is 01:15:40 about being a great communicator perhaps the secret secret to Jack's impact is his ability to bring drama into the equation. A lot of that derives from his state of constant, agitated moral indignation about the plight of the investor. See, 50 years later, that little seed of anger is still there. There's no gray in Jack's thinking. It's moral absolutism. This is his opinion on determination. Years ago, I asked some friends and most members of my family what they thought was my single most important trait. Each came up with the same word, determination. I'm also known for my contrarianism.
Starting point is 01:16:25 Another way to put that is there must be a better way. I've also been cited for decisiveness, resilience, grit, and self-confidence, which I pray does not cross the line and become arrogance. One of his favorite quotes is from Dylan Thomas, and it says, Do not go gentle into that good night. Rage, rage against the dying of the light. And he actually says one of the best advice you can give somebody comes from the book The Little Engine That Could. The Little Engine That Could offers the best brief advice
Starting point is 01:16:58 for a successful career than I can imagine. I think I can. I think I can. I think I can. I knew I could. I knew I can. I think I can. I think I can. I knew I could. I knew I could. I knew I could. Oh, this is interesting. So he goes into detail in this book about how, you know, there's a lot of people that wronged him
Starting point is 01:17:14 and tried to basically destroy him, but that it's more powerful to forgive, even though he's kind of a fighter. He says, I confess that I always kind of liked the simple message, an eye for an eye and a tooth for a tooth, meaning these people screwed me over. I should do the same to them. In 1974, but he's going to change course here.
Starting point is 01:17:33 In 1974, my former Boston partners abruptly cut short my career. It was hardball politics for it was their investment failures that almost sank the company. So I returned to my earlier philosophy. The heck with asking for repentance get revenge i soon realized that heeding this maxim was eating away at me so this is i think the the the battle uh like two i don't know how to write words it escapes me at this moment but like i think the default for a lot of people is, okay, you're going to screw me over, then that's fine. We're at war and I'm going to go get revenge.
Starting point is 01:18:09 But that's our instinct, the difference between our instinct and once we calm down and think about it, it's like this might not be the best path forward. So he's like, I soon realized that heeding this maxim was eating away at me. So basically his instinct was not serving him well. Then I learned of the mutual enmity between former U.S. presidents John Adams and Thomas Jefferson.
Starting point is 01:18:28 They were political enemies until 1801 when Jefferson's presidency ended. Then their rift healed. They became friends. Their long years of correspondence ended only when both died on the same day. That was 25 years after they became friends again. I was inspired by that story.
Starting point is 01:18:48 I decided to take the initiative to mend the rift and forgive my successors, even without their repentance. So he reached out to them and he says, my words were simple. 25 years is enough. Let's be friends. And so it would be. i am no hero though i confess that i can't quite get an eye for an eye out of my mind so it's still in his mind but he's not acting on it so at
Starting point is 01:19:15 least that's good uh he loves this and again remember earlier i was like you'd be really i think people are really better served like reading old books and seeing the knowledge that has existed to our human history. He's recommending the story of the hedgehog and the fox. He says, the quotation that follows was found circa 670 BCE in a fragment of writing of the Greek philosopher Archilochus. That's no way how to pronounce that.
Starting point is 01:19:48 And this is what he says. The fox knows many things, but the hedgehog knows one great thing. For me, this idea provides an insight into our nation's money managers. We have an army of sly foxes who survive and prosper by knowing many things about complex markets and sophisticated marketing. The hedgehogs in the field know only one great thing. That investment success is based on simplicity, plain service, and honest stewardship. So he talks a little bit about his religion in the book. I think he says he's Escapalian, but he studied the Quakers, and he feels that he was born with some of the innate values that Quakers preach.
Starting point is 01:20:34 And he says, in retrospect, I see that my life and my design for Vanguard reflect many of the basic Quaker values, simplicity, economy, thrift, efficiency, and service to others. And this is him on teaching and learning. When I'm asked what is the secret of a life well lived, I often answer, first rule, get out of the bed in the morning. If you don't do that, not much will happen. Then every day, teach something and learn something. Along the way, give an enthusiastic compliment to a deserving soul whom you may have never before met. Then you've earned a great night's sleep. You'll get it. When you awaken these rules and this is his opinion on work I've been working since I was nine years old beginning as a newspaper deliverer store clerk postal worker and waiter I work my way through school and college waiting on tables and I also
Starting point is 01:21:40 work during summer vacations and holiday breaks after college I worked to build my career in the mutual fund business. In all my working career, however, I've only had a single job that I would call real work when I was a pin setter at the bowling alley of the New Jersey Fire Department. Other than that, all of my work has been fun, productive, and deeply fulfilling, even with a spiritual element. And he's going to continue his thoughts on work.
Starting point is 01:22:10 He talks about how he admires Alexander Hamilton, and he's going to quote Lin-Manuel Miranda, who was the inventor, the creator of that hit Broadway, Hamilton. So it says, Lin-Manuel Miranda described Alexander Hamilton's standards for getting ahead in one's work in his hit Broadway musical, Hamilton. To paraphrase, the founding father with no father got farther by working harder, by being smarter, and by being a self-starter. Unfortunately, I cannot rap as well as Lin can, although I secretly wish I could. And this is the last thing. We'll close the book here. I've usually used the phrase stay the course as one of the great rules of investment success.
Starting point is 01:22:53 Ignore the day-to-day fluctuations in the stock market and focus on long-term growth of the U.S. economy. But as I complete this memoir, stay the course is also a splendid rule for fighting our way through the inevitable ups and downs of the short spans of our existence on this earth, and for enjoying a productive and honorable life well lived. And as far as I can tell, he reached that goal. He lived a productive and honorable life well lived-lived, that unfortunately ended a few weeks ago. So if you want the full story, buy the book. It's Stay the Course, the story of Vanguard and the Index Revolution. There's just so much more in the book than I could ever put into this podcast. So if you found the podcast interesting, you'll probably find the book
Starting point is 01:23:40 interesting. As a reminder, if you leave a review you know every single podcast you probably listen to says hey leave a review it's really important it actually is really important but i want to further since we've this podcast is all about studying human nature and how humans respond to incentives i want to take it a step further i don't want to just ask you to leave a review because it's important to me i want to actually do extra work so I can it's further incentivize for you for you so I have a private podcast feed that's and it's free to access all you have to do is leave a review on places like Apple podcasts or stitcher it's easy you leave a review take a screenshot and email it to me places like overcast or breaker
Starting point is 01:24:18 they have different systems where like you could recommend so you on overcast it's a star and breaker it's a heart press that it changes color take a screenshot email it to me i will personally respond it's founders reviews at gmail.com so founders with an s just like the name of the podcast reviews plural with an s so founders reviews at gmail.com i will personally email you back a private uh private rss feed which is all podcast is and i have three on there. I have one about Steve Jobs from Ed Cap, the founder of Pixar, him talking about what it's like working for Steve Jobs for 20 something years. One on Max Levchin about the early days of PayPal. And I just
Starting point is 01:24:55 completed one based on the book Creative Selection, which I would recommend to anybody that's building something, whether you're an individual working within a company or you're running a company, whatever it is. It's a look inside the way Apple designed products when Steve Jobs was still at the helm. And it's a very fast book full of really useful information on ways to think about getting to your objective. So I did a podcast on that. Now, here's the cool thing. Not only do you have access to those three podcasts, but I'm going to, what I said at the end of the last review or only podcast I did was, I'm going to make sure this one or two minutes
Starting point is 01:25:31 that you spend leaving a review and emailing it to me is the best two minutes that you've ever spent in your life. What that means is I'm going to work extremely hard to make that feed as valuable as possible. And so by you sending it over real quick, you get access to the three past podcasts, but then once the feeds in your podcast player, it'll automatically update. So in the future, I'm going to keep adding maybe one, two months,
Starting point is 01:25:55 whatever the frequency of the cadence is. So you keep reaping the benefits of just doing me a favor. Cause like I said before, this podcast is independent. I don't have a large social following. I'm not using ads to make money on it. I'm not part of a podcast network. And so just like the people were studying the books, I have to come up with creative ideas to gain an advantage. And I want to have, I may never have the most reviews, which is fine, but I want to damn sure make sure I have the most reviews in relation to how many people actually listen to the podcast on a per capita basis way. Think about it.
Starting point is 01:26:33 And I think I'm able to achieve that when I'm doing something that's a little different. I listen to a lot of podcasts. I've never heard one say, hey, I also have this. I'm doing extra podcasts for people to leave reviews. So please do that. It helps out a lot. And again, John just was telling us, you know, one of the basis of his, of work is keeping it simple. And so I kept it simple in terms of, since I don't have ads, I rely on the support from people that value my work. So if you like what I'm doing and you want to see more of this in the world, you want me to continue
Starting point is 01:27:11 indefinitely, please consider supporting it. And I made that really easy. There's one way to support. You sign up for Founders Notes. I leave a link directly in the show notes. It takes, if you're on an Apple device, less than a minute to sign up. You don't have to choose, and I made it as simple as possible. You have one decision, monthly or annually. It's up to you what you want to do. And in addition to supporting the podcast and me not having to rely on ads and being able to continue to dedicate all the time I do to this podcast, you also get all of my podcast notes,
Starting point is 01:27:43 which just like I take notes and pull out the best ideas from books on founders, I do the same thing for podcasts. And when an entrepreneur goes on a podcast, I take notes. I put right down their ideas in a very simple, almost tweet-length tweet, like a tweet-sized bits of knowledge. And I email them to you every Sunday. And every Sunday, you're going to email from me, if you're supporting on a financial basis that contains the best ideas from seven founders. I do one every day. And so on a monthly basis, not only do you have access to the 132 that I've done so far at the time of recording this, but you'll get 30 extra every month. And my goal here is, I told you, just like I think I've learned a lot from books,
Starting point is 01:28:21 podcasts is slowly creeping up there with the way I learn. And I think that there's this huge, there's an abundance of information that is helpful to people creating something, entrepreneurs or people that want to be entrepreneurs that are coming directly from people that have done it. And my goal with Founders Notes is I want to build the largest repository
Starting point is 01:28:43 of the knowledge that entrepreneurs share on podcasts. And I want to be able to transfer that to you in an easy, simple way. So I really feel Founders Podcast is analyzing the history of entrepreneurship. And Founders Notes is analyzing what's going on in entrepreneurship right now. And I think using that, listening to this podcast every week and then reading one email, and in a very short amount of time, you're going to get a high level of information and knowledge that you can then use in your own life and apply it to whatever it is that you want to work on.
Starting point is 01:29:15 And essentially, you're going to get a benefit from other people's experiences. Why wouldn't you want to do that? All right, so that's it. I'll be back next week. Please consider signing up and financially supporting this podcast. It means the world. It allows me to do this work. And I think the work is very important. Thank you very much for listening. Please tell your friends and I will be back very soon with another podcast.

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