Freakonomics Radio - 330. Extra: Ray Dalio Full Interview

Episode Date: April 9, 2018

Stephen Dubner's conversation with the founder and longtime C.E.O. of Bridgewater Associates, recorded for the Freakonomics Radio series “The Secret Life of a C.E.O.” ...

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Starting point is 00:00:00 Hey there, it's Stephen Dubner. You are about to hear a conversation with Ray Dalio, founder and longtime CEO of Bridgewater Associates, the biggest hedge fund in the world. Although, as you'll hear, there's barely any such thing as a hedge fund anymore, at least. We spoke in October, soon after Dalio had published a sort of work-life manifesto called Principles. Dalio appeared in our six-part Secret Life of a CEO series, which you can find at freeconomics.com slash CEOs. And now we are releasing some of the full interviews as special episodes, like this one. Hope you enjoy.
Starting point is 00:00:43 Hey, this is Stephen Dubner. Is that Ray Dalio? Hey, Stephen. Yeah, this is Stephen Dubner. Is that Ray Dalio? Hey, Stephen. This is Ray Dalio. So nice to talk to you, and thank you so much for coming in, and congratulations on the book. Thank you. So let's begin with literally saying your name and what you do. I'm Ray Dalio. I was the founder of Bridgewater Associates. I'm still a chief investment officer and chairman. And right now I'm trying to help other people be successful without me and in whatever form they want to be successful. Excellent. And Principles, the book, part one,
Starting point is 00:01:14 grew out of a non-book version that you published a while back. Did you set out to want to help people or was that more of a kind of internal working guide that you wanted to publish so that your employees could learn what you were all about? In other words, did you intend for it to become a public proclamation? Oh, no, just the exact opposite. Like I didn't want any public attention. In 2008, we've anticipated the financial crisis by thinking differently. And that got a lot of attention. And I was faced with the choice of letting it be misunderstood, or I put them out. And so we put them on a website. They were downloaded three and a half million times. I got a whole bunch of thank yous for that. And now I'm at a stage of my life, 2017, which is my transition state of my life. I think that basically life exists in three big
Starting point is 00:02:06 phases. In the first phase, you're learning and you're dependent on others. You're a kid. Second phase, you're working, others are dependent on you and you're trying to be successful. In the third phase, and as you get into the third phase, the greatest joy you can have is to help others be successful. That gives them their abilities and it gives you the freedom. So 2017, I view, is my transition year from the second phase of my life to the third phase of my life. I know it's relatively early then in the third phase, but how would you rank the actual satisfaction you're experiencing versus what you would have predicted as your satisfaction in this third phase? Well, in that transition from the second to the third phase, it's an unbelievable kick to help other people be successful, right?
Starting point is 00:02:55 I think it almost instinctually changes. When you're in that second phase, it's a kick to be successful. But there's a greater kick. I'm loving it to be able to help other people be successful. Yeah, it's a kick to be successful. But there's a greater kick. I'm loving it to be able to help other people be successful. Yeah, it's a kick. Well, it's like there was a book that was Hadrian Memoirs that was a book about – it was Hadrian speaking in his own words and so on. And he had conquered. And he described that, I think, very well.
Starting point is 00:03:21 For me to go in there and fight another battle and be successful and whatever is just not the same kick. And it's very interesting because if you look at Joseph Campbell's Hero of a Thousand Faces, it's almost exactly like that. There was a part of that book, if I just maybe I'm answering too long, but anyway. No, no, I love this. My son gave me the book in 2014. Part of that book, if I just, maybe I'm answering too long, but anyway. No, no, I love this. Yeah. My son gave me the book in 2014, and he describes that phase of your life as returning the boon. In other words, you learn a lot of lessons in life, and you want to help others be successful, and it's a pleasure. It's the greater pleasure than being successful yourself.
Starting point is 00:04:05 At least it feels that way for me. It's interesting. So a two-parter. Let me ask one first and I'll hold off on the other. You've become famous for being not only analytical but self-analytical. And in a way, that's what your management style is about and has really pioneered. But let me ask you to apply that to yourself right now. The window of time you're looking at for this third phase for yourself is very short. So persuade me that this joy that you're experiencing in phase three is not just the novelty of phase three and is actually the accomplishment that you're feeling in phase
Starting point is 00:04:35 three. Well, again, I don't even know if it's the accomplishment as much as I feel the need to convey it and what other people do with it is fine. And it's not just my principles. I just want to be clear. What my aspiration here is to make clear how effective principled level thinking in general is. I've just interviewed a number of remarkably successful people to try to have them bring out their principles because principles are like recipes for success that have worked for people.
Starting point is 00:05:10 And so there are a number of people who are very, very successful. Wouldn't you like to know Elon Musk's principles? Wouldn't you like to know Bill Gates's principles? Wouldn't you like to know Einstein's principles or whoever that is? Because they're the recipes for success. And if one operates in a principled way, I hope we'll get into what that means. But if one operates in a principled way where you know your principles and you're refining them and you're clear about them, magical things happen. And I just feel a responsibility to pass those things along and then let people
Starting point is 00:05:45 do whatever they want with them. Great. Okay. We'll get very micro for a long time, I promise. But let's start a little bit macro. When you look outside your firm and even outside the financial services industry, which industries or realms even do you see that do tend to operate according to their principles? Well, I don't know that I could describe it as a particular industry, but I think that what's happening quite a bit is that the development of algorithms is requiring people to be very clear in specifying the equations, and that's almost helping the development of algorithms. So let's say if you have a self-driving car, and now you're having to make a choice of, I will kill three people, or I'm going to go over a cliff, and I'm going to die, or those types of things. That forces people to think through, okay, what would I do in that situation and become very, very explicit in that in the form
Starting point is 00:06:52 of an algorithm or let's say an algorithm is nothing more than a principle which is now put into computerese rather than to put into words. And I think we're coming down that path in a faster way. So, of course, religions think about principles, but the thing about religions in many cases are they come as packaged principles and they come from somebody else and then you move them along. I think that principle-level thinking nowadays
Starting point is 00:07:22 allows the individual to choose his own principles and to be clear about those principles and, in a sense, operate that way. Now, different institutions, organizations are operating differently, so I couldn't comment on the whole universe. But I think just inevitably, these things are happening. The things – I just want to make it clear what those things are. Algorithms will form, will help to force the clarity of principles and that we are probably in a society that is going from principles that are given to us by others in a more prepackaged way to maybe a society that maybe doesn't think adequately
Starting point is 00:08:07 about principles to one that I think will evolve to making one's own principles clear. Let me ask you kind of a flip side of the previous question. When you look around the world for an area or environment or industry or institution, whatnot, where you see there's an awful lot of behavior, an awful lot of decisions being made, not according to principles, but rather expediency or emotion or self-dealing or whatever. Where do you see that happening a lot in particular? And yes, this is a leading question, because what I really want to ask you about is, you know, politics. I see politics as something where we as citizens would like nothing more than principled behavior, even
Starting point is 00:08:50 if it's a principle that we personally don't agree with. And yet it feels as though we're in a political moment where principles are not being applied. I guess I'm curious your take on that. I think that's exactly right. I think it would be an unbelievable world, better place, if each person, particularly those who are in leadership position, wrote down their principles and you walk the talk, and then that we as a country are clear in what are the principles that bind us together and what are the principles that separate us, so being clear about that, and then to have good idea meritocratic ways of working ourselves through those disagreements. Yeah, I think that that's the problem. First, not clear principles
Starting point is 00:09:39 clearly stated, and second, not idea meritocratic decision-making that lets you move past it. Just let me explain quickly what I mean by idea meritocratic decision-making. It's, of course, hoping that the best processes for producing the best ideas winning out. Okay, three things you need to do. First, you need to put your honest thoughts on the table for everybody to see with other people's honest thoughts so they're clear. Second, you need to have the ability and protocols for having thoughtful disagreement. In other words, to work yourselves through disagreements to make the better decisions. And by having principles and being clear about that, that helps that second step of having thoughtful disagreement and getting past those disagreements. And then third,
Starting point is 00:10:31 if you have remaining disagreements, you need to have an idea meritocratic way of getting past that. We call that believability weighted decision making. That's a whole other topic if you want to digress into. But I think that's been extremely powerful for us. And I think that as we're entering a period in which we're going to have a greater ability to make collective decision-making because of the use of algorithms and because also we can find out what everybody's like so easily. So, I think that we'll have to move in that direction. But if we don't, we're just going to be in our silos arguing and trying to kill each other. Yeah. You know, it's funny. I read your book. I don't know if you've thought about this or
Starting point is 00:11:17 others have said this to you, but I read this as a little bit of an analog to Danny Kahneman's book, Thinking Fast and Slow. Are you familiar with Danny and or his book? Yes. And it's certainly the case that one thing is totally in common and as a reality is that when we're thinking fast, we're going making a lot of decisions that come at us at a very fast pace. And it's like you can catch a fly ball and we can have this type of conversation without slowing down and making decisions. And then on the other hand, if you pause and you reflect and you think, what are my criteria for making a decision? And you could write those down first in words. And then nowadays, words can be turned into algorithms, you can then make better decisions. And it's so important for that, let's call it thinking slowly and articulating, that's a very powerful thing.
Starting point is 00:12:13 I have to ask you, you're what, late 60s, mid 60s? 68. Okay, and you weren't a math guy per se, right? You've learned as you went, I gather, correct? Yeah. Okay. Was your conversion to the power and the beauty of the algorithm gradual? Were you a little reluctant? Because you sound like a true believer in a way that many people, even these days, are not. Well, first of all, artificial intelligence began in 1953 is the first time they did it.
Starting point is 00:12:48 And the ability to express yourself, there was econometric thinking and there was all sorts of ways of having one's ability to express oneself. In my case, I stumbled on it and then it was just the radical key to success. I stumbled on it because every time I would make a trade in the markets,
Starting point is 00:13:06 just as a self-discipline, I wrote down the criteria so when I would close the trade, I would see how it worked in the past. Well, I found that I was able to take that same criteria and then go back in time and see how those decision-making would have worked. I found that was unbelievable. Then I found that by expressing it in that algorithm, that our algorithm is just a language. And so by working with people to get the language right, it's not a problem. And then I was able to collect data as it was happening in a real-time basis
Starting point is 00:13:38 and make that decisions in that. And then I found that it just radically improved the decision-making because I was operating in parallel with the computer. So like playing chess, creating a computer chess game, and that reconciliation. And I discovered over a period of time that the computer could make decisions better than I could in the computer because it could be more comprehensive, it could be quicker, it was less emotional. Anyway, it had all those benefits and it had that compounding. So that has existed for 25 years. And of course, as the technology
Starting point is 00:14:11 and everything improves, you get better and better. Yeah. One more question back to politics for a second, and then we'll move on mostly to Bridgewater. So Jim Comey worked at Bridgewater for a while. And then more recently, when he was fired as head of the FBI, you publicly defended him, calling him a man of integrity and a hero.
Starting point is 00:14:30 You wrote that he is, quote, a man of high principles operating in a low principles environment. That is a disparity that a lot of people are going to run into. I guess I guess sort of better to be a person of high principles and alone than vice versa, but I don't know. Can you just talk about the difficulty, forget about financial services or investing, even forget about government, but what do you do? What do you advise to people who do aspire to having a set of principles,
Starting point is 00:15:00 whether they're business, personal, political, whatever, and yet find that the environment in which they operate doesn't appreciate, need, et cetera, them. You're just describing a situation that helps one know one's principles. When things are at odds, the question is what do you do when they're at odds? So let's say you're a principled person and now you're in an environment that is not principled. Okay, that will force a question and that's where principles come from. Which of those things are more important to you? Okay, in my opinion as you're dealing with it, I couldn't be in an environment in which I didn't have the right to speak up, the right to work things through in an idea meritocratic way.
Starting point is 00:15:42 I couldn't do that. Now, somebody else will say, no, my principle is, maybe it's the principle to do, to serve or to have the particular authority to do that. And so they would have then an overarching principle that would be a refined principle that would be different than my principle. My point is that by experiencing life and experiencing these things that are at odds and then reflecting in a high quality way on that and your choices, that is the means that you refine your principles. One story from the ancient past I just want to hear in your voice because it's so entertaining. Can you tell me briefly how you helped McDonald's launch the McNugget?
Starting point is 00:16:25 Well, okay. I graduated from business school in 1973, and I traded commodities, and I love to trade commodities, and I love the mechanics of it. There was something about you can grow a chicken and it's so many pounds of this and that that makes the chicken come out and blah, blah, blah. And I had two clients at the time, McDonald's and also a chicken producer. And McDonald's wanted to come out with the McNuggets,
Starting point is 00:17:00 but there were a lot of volatility in the chicken market at that time. And they were worried that if they set a menu price and the price of chicken then went through the roof, that they would get squeezed or they'd have to raise the prices and it would be unstable. And were they worried that their introduction of the product was going to spike demand or spike price because of their action? No. Because they're that big? No, no, no, no, no. Orthogonal to that. They were just worried that the cost of
Starting point is 00:17:25 their chicken would go up. But there was not a way for them to hedge that because there was not an adequate chicken market. But the producer of the chickens, since a chicken is mostly a little chick and then it has a lot of grain that's added, and you could use the futures market and so on. What I did is I showed him how we can hedge his cost and that he could provide a fixed price to McDonald's for a chicken. He could hedge his cost by buying or selling corn and soybean futures then? Yeah, corn and soybean meal futures because that you know, that was where his volatility was. He could lock it through.
Starting point is 00:18:08 And so by doing that, we engineered that. I don't know how interesting it is. I find it interesting. I don't know. It was an engineering exercise. Well, it's also a reminder that, you know, these days people hear hedge funds and what they think of are, oh, those are the kind of ultra exclusive-ish or good investment vehicles. In the old days, however, hedging was a real thing as you're talking about now. Yeah. I mean, forget about the term hedge fund. There's everybody does
Starting point is 00:18:37 all different things and they call it a hedge fund. It's almost like saying it's a mutual fund and everybody doing all different things. So I think it's very confusing what even a hedge fund is. In the old days, you used to be a little bit on the arrogant side, didn't you? Oh, yeah. And then I had my ass kicked in enough times. And then I, yeah. I mean, it was a time, particularly I remember the moment. In the late 1980, 81, I had calculated that foreign banks were – had – American banks had led into foreign countries a lot more money than those countries were going to be able to pay back and that we were going to have this terrible debt crisis and so on.
Starting point is 00:19:26 And it was very- And you were right about all that, correct? Yeah, it was a very- I was right about all that, but the markets is a different story. The only thing that counts is whether you're right in the markets. And so it was a very- because I had anticipated this and others didn't, I was on Wall Street Week, I testified in Congress and all this, and I got all this type of attention. And right at the exact bottom, when Mexico defaulted in August 1982, okay, everybody said their problem. I said, okay, economic collapse. That was the exact bottom of the stock market for I don't know how many years. And I was so wrong. I had to let clients go. I lost money. I got so broke that I had to borrow $4,000 from my dad and letting go people who were like extended
Starting point is 00:20:16 family. It was literally down to me. That was a very painful experience, but it was one of the best experiences that happened in my life because it changed my perspective from thinking I'm right to asking myself, how do I know I'm right? And that began the whole process of trying to find people who disagreed with it, smartest people I can find who disagree with me and be curious about what they think, to create a culture in which there's independent thinking. And you need independent thinking. In the markets or in being an entrepreneur, you're betting against the consensus. And there's a high probability that you're going to be wrong. And to have independent thinkers who know how to have thoughtful disagreement to raise
Starting point is 00:21:00 the probabilities of being right, that's what the light bulb went off. I think the greatest problem, the greatest tragedy of mankind, or certainly one of them, is people needlessly holding wrong opinions in their heads, which they could so easily put out there in stress test and raise their probabilities of being right. But they don't do it for various barriers. So it gave me the open-mindedness that I needed to balance with my audacity. When you say that people don't do that, that they're not willing to expose their opinions to outside, you know, empirical inspection at all, I guess a lot of
Starting point is 00:21:38 people, when I hear that, and I think the question I think is, well, why? Why don't people do that? Are our egos that fragile? Are we that worried about our reputations? I'm curious what you see as the reason for why people don't expose that. Is it something beyond just ego and reputation? Well, having gone through it from like 1982 or so to have the idea of meritocracy, it's been a long journey by speaking to neuroscientists, by speaking to psychologists, and so on. And there are two reasons for this, overwhelmingly. What I'll call the ego barrier and the blind spot barrier.
Starting point is 00:22:19 The ego barrier is that notion, you know, that we have two brains basically operating. Our upper level us that's thoughtful and wants to make the right decisions and then our emotional brains that also hijack us. And we have a challenge of being able to deal with our own imperfections and our own weaknesses and our own being wrong. And our society reinforces that. It's reinforced in schools about, you know, okay, you got the grades right. You're right or you're right or you're right or you're right. It doesn't reinforce the notion of failure and learning from failures and that whole experience.
Starting point is 00:23:01 So that's the ego barrier. I mean, what is it that people can't be totally straight with each other and all of that because they're always so worried about that other, what I call their lower level them rather than their upper level them. But that's part of it. The second being the blind spot barrier. What I learned is that everybody sees things differently, literally, through a lot of experimentation that we do where we see simultaneously how people see things.
Starting point is 00:23:29 It's remarkable how people actually see things. Some people will see the big picture. Some people will see detail. Some people will see all different things. because you can only see in one, let's call it seeing spectrum. You only are seeing that particular piece and you think that that's the right piece. And when you start to be able to see things through everybody's eyes and you, then the world lights up and it's a different perspective. So the giving it up, in other words, giving up the attachment to what's in one's brains as being the only thing and then being able to move beyond that and seeing things in others' eyes and then transcending that so that we're all above all these different ways of thinking and saying, okay, given all these different ways of thinking, how do we find out what the best answer is, knowing that we don't know necessarily that the one in our heads is the right one? And that's a good idea meritocracy.
Starting point is 00:24:31 So as a leader in that case, when you understand that a lot of people might have a lot of different perceptions of a given scenario, do you feel it's more your job or maybe more important to try to get them to see the same things, essentially, to reach a consensus vision of things? Or is it a value? Is it an asset to have all those different views and it's your job to collate all of them so you can see the big picture? Well, first of all, I view it more collectively than you're describing because it almost sounds like here's a boss who was saying, what do I want to do kind of thing. I'm saying in a sense, I want an idea of meritocracies that has a communication, a means of agreeing on those things. So what I'm saying is, okay, now when faced with this thing that we see that all these different points of view exist, then let's collectively determine the rules of how to work ourselves through that that we would think is the best possible way of working ourselves through that so that we make the best decision.
Starting point is 00:25:31 That is – so we've come up with this process I'll describe, believability-weighted decision-making and so on, making clear criteria of knowing who is good at what and who is bad at what in all these different dimensions that are agreed upon processes for determining who's good at what and who's bad at what. And then when we deal with that collective decision-making to be able to have clear protocols that take us to the best answer, assuming that everybody, a lot of people who are smart are going to see things differently, rather than wrestling with each other. The problem in most organizations and most interpersonal relationships, I think, is that they don't have a way of getting past what there stubbornly is in their head and going to operate idea meritocratically. And when you say they don't have a way, that's because there is literally not a pre-existing set of principles
Starting point is 00:26:29 or at least agreements about how we're going to deal with differing views? Yes, and then even more fundamental than that, if you and I had a relationship, let's establish the ground rules. Let's establish, okay, can we have thoughtful disagreement and be clear? Can I put those things on there? Do we have a process when we have a disagreement? Do we have an agreed upon process for resolving that disagreement? That might, at a very basic level, it might be that we have somebody who helps to arbitrate. We mutually agree that we'll bring in somebody and then they'll say, okay, I think that'd be a fair judge.
Starting point is 00:27:11 Now, let's work through that. Relationship like what are the rules of that? How are you going to be with each other that take you from? Avoiding disagreement to appreciating it and moving beyond it so that you're held together That's good writing principles also helps of course because it makes clear what you're what you're making decisions on in other words If I know your principles and you know my principles and we agree on principles of how we're going to operate with each other, it becomes fantastic and you have that idea meritocratic decision making. Right, right. Let me stay on the macro one minute. I promise we'll get micro because there's a lot I want to know about the truthfulness and transparency and the idea meritocracy and so on. But let me just step back for one minute. So Bridgewater has been one of
Starting point is 00:28:05 the most successful hedge funds in history. You're its founder. You were its CEO for many years. You're still a co-CIO. You're worth a reported $17 billion. So that's a lot of success. Additionally, you, Ray Dalio, have the set of principles that you live and work by. So it'd be pretty natural to conclude that you and or your principals are responsible for Bridgewater's success. So Ray, how convinced are you that that is the case? And how can you tell? Well, I think I'm not, I want to be clear what has made me successful is not me.
Starting point is 00:28:43 It is these recipes, these principles that I've discovered over a period of time. And what's made Bridgewater successful is those recipes because if it was me-centered, then we wouldn't have an idea meritocratic process and you could only get a certain amount of leverage out of one person. It's the power of good principles, good recipes. So, I don't know, you could take whoever, take Albert Einstein or XYZ, if he's following a certain set of principles. In my case, it could be anybody can follow the particular principles that I'm describing. It's just idea meritocratic decision making. Because the thing that you have to understand is that what is in you is only a small percentage of what you need. Okay? When you start to realize that what's
Starting point is 00:29:34 out there in the world of resources and different thoughts that you can have and how you can triangulate in almost any issue, you can get people who are better and you do this triangulation process. And it's fantastic. It enhances learning and improves better decision making. So that's what it is. And I'm asking, is that logical? Does that make sense? I mean, I'll ask you, let me turn the question. Isn't that right? Isn't that logical? Doesn't that approach make sense? So I, if you were to ask me that, so you did ask me the question, so I'll answer it. I would say that in almost any circumstance where empiricism carries the day, then the answer is yes. And the
Starting point is 00:30:20 financial services industry is one where I would argue maybe more than almost any other. It has nothing to do with the financial services. I'm asking you, let me clarify my question to you. Sure, yeah. Isn't the best thinking on almost anything probably, you have a certain amount of thinking in your head, but that there's a world out there with the smartest people. And if you've got the smartest people and you take your thoughts and you triangulate with the the smartest people, and if you've got the smartest people, and you take your thoughts, and you triangulate with the other smartest people, and you make good collective decision-making, don't you think that that's a better approach even for the best decision-maker?
Starting point is 00:30:57 Yes, for the caveat. And the caveat is this. There are some kinds of brilliant people who are brilliant on a lot of dimensions, but really bad in others. I'll give you an example. But I'm saying, wouldn't that person be better? Wouldn't that person be better if they did that? There's a graph in my book that shows what an individual's capacity to make decisions are, and then on one axis, and a degree of humility on the other axis. And because I've had the contact, the most wonderful thing is to be able to have contact with the most brilliant people in the world. I would say almost the universal means of success
Starting point is 00:31:40 is that they're great on both spectrums. Would you disagree with that? I wouldn't disagree with that at all. Thank you. But I still want to tell you my copy. Okay. And it's simply this. For instance, if you look back 50 or 80 years ago,
Starting point is 00:31:53 you could say that economists, academic economists, kind of Nobel Prize winning level economists, were among the most brilliant people we had in this country. And yet the field of economics, while it advanced on some dimensions pretty well, it also really didn't move forward or well on some others, both on the macro and micro level. And I would say that was because, this is just one example, the field of economics for many, many, many, many years did not incorporate the fact that humans don't make decisions generally on a one-to-one level the way that
Starting point is 00:32:26 their models would predict. So that's an example where huge intelligence is valuable, but you need to bring in a different sort of intelligence sometimes to complete the picture. That's my caveat. That's it. I don't think that's in any disagreement. Let's put that in my terms. My terms is that there's an upper level you and a lower level you. And in the language that you're speaking, if you believe that you can make decisions only by assuming that people are rational, when they're not totally rational, that's dumb. And so if you're talking about that old dumb economics in where you're assuming everybody's rational, then okay, that's dumb.
Starting point is 00:33:06 And therefore, we have to accept the fact that there are two us's. Okay, there are two us's. And that lower level has a big effect on behavior. And that doesn't diminish. It's not even an equivocation to the and we said, okay, now let me assume that either of those things can be going on, that my subliminal thing is making me make the bad decisions or whatever, and my best process is to go out there
Starting point is 00:33:33 and find the most brilliant people to triangulate with and stress test my decision so that I'm going to make a better, won't I make better decisions than if I didn't do that? I agree entirely. Although I feel that I've now disqualified myself from ever working at Bridgewater because I feel I didn't really present my challenge well.
Starting point is 00:33:52 No, no, no. We keep doing it over and over again. It's great. I blew it. I had my chance. It's whether we have a good time together, right? We're having a good time together, right? We're having a good time together, I think. Coming up after the break, the good times continue.
Starting point is 00:34:16 Dalio tells us how employees respond to a management philosophy that includes radical transparency. I would say maybe a third of the people are gone in that 18-month period. But the ones who go through it and so on can't go back to operating that other way. That's coming up right after this. Back now to our conversation with Bridgewater Associates founder and longtime CEO Ray Dalio. Let me ask you, you've become famous, I would say, for encouraging what's known as radical transparency and radical truthfulness, both of which are in pursuit of an idea meritocracy. Give me just one concrete example, a micro example or story to illustrate how either one of those, transparency or truthfulness, works in a daily encounter at Bridgewater, let's say. I'll start with the truthfulness works in a daily encounter at Bridgewater, let's say? I'll start with the truthfulness. If you're not being clear and truthful about what you're thinking, then in my opinion, what you're doing is being very inefficient because everybody doesn't know what everybody else is really thinking. And you're probably reducing your probabilities of getting out what is actually
Starting point is 00:35:45 true and how to deal with it. So it's a very inefficient and it's an unethical proposition because if I'm making judgments in my head about you or vice versa, and I'm not allowing you to be part of that decision and understand the criteria, it's, you know, one of the most basic things of justice is the right to face one's accuser. And to be able to have that conversation is what I will call integrity, not having duality. And so that's what I think about the radical truthfulness. It's inefficient, it's unethical, and so on. And then the first question is, okay, do you agree with that now? And then we'll get to radical transparency in a second. Do you agree with that? I do agree with that. I agree with that on the rational and empirical level, but I can immediately foresee where there might
Starting point is 00:36:31 be a whole lot of ingrained or emotional barriers to overcome. We agree on that thing. And then when you start to see that it'll produce better outcomes for you and better outcomes for your organization, then you start to see, okay, now you face a choice. And how will you deal with that choice? And my experience has been that if you explain it and you also ask the other person, do you want me to tell you what I think? Or do you want me to hold that back? Do you want to be free to tell me what you think? And can we work it through together? The intellectual brain, our upper level ourselves, will choose that. And when we realize that there's a struggle within ourselves
Starting point is 00:37:18 between our upper level and our lower level, which can do us that harm, we'll operate in a better way. That's been my experience. So that's what that is. So I would say if we're going to have a relationship, and it's not just a company relationship, if I'm having a relationship with anybody, I want to know that I could be that way with them. That's important to me. Now, it doesn't have to be to you. You can make your choices. But I think we're all going to be better off, generally speaking, about that if we can get over those ego barriers or that painfulness moment of things like harsh realities.
Starting point is 00:37:52 Do we want to deal with harsh realities or do we want to avoid looking at them is the question. So the empirical part of me when I hear that explanation, I think, man, Ray Dalio, you are the boss. That is so good and so useful and so fresh to hear. And I could see how that would be hugely valuable, whether in a firm, a government institution or your family, right? On the other hand, I think I can imagine that a lot of people hearing you say that are just scared out of their wits, saying there is no way I want that kind of conversation at work or home or anywhere. So what do you do when you just exercise. That, you know, with practice, you can have that exercise and you can have it. And you go through a process. We call it getting to the other side. You know, you come and you say, I intellectually want to be that way with
Starting point is 00:38:58 each other and so on for that benefit. Then you go through the experience. And it takes about 18 months typically through that experience. You it takes about 18 months typically through that experience. You go into it and you say, oh, it's uncomfortable and so on. And then while that's happening, your upper level you is wrestling with your lower level you. You say, is the process fair? It's a fair process and you believe it's fair. But you see that struggle and you intellectually do it. And if you do that even in an ideal community that kind of reinforces that behavior, as you go through it, it becomes increasingly comfortable and uncomfortable in operating the other way. Because the other way, we watch this. Some people can't make it through.
Starting point is 00:39:39 I would say maybe a third of the people are people in that 18-month period. But the ones who go through it and so on can't go back to operating that other way because they go to an organization and they look at everybody and they say, I know all the politics that are going on behind the scenes. I can't speak up. I can't have other people be straight with me. I can't do that. I just can't go back into that kind of an environment. And when they're in that state where they can't go back into the other environment, they have made it to the other side, so to speak. And this is a healthy side to be in. Because it wins. It's not just healthy
Starting point is 00:40:16 individual for individual development. It makes the organization better. If you can have idea meritocratic decision making, it makes individuals better, makes the organization better, and it's a lot fairer. You know, a lot of your work at Bridgewater has been about individual development. It's about changing the way people, you know, think and behave. Did you feel that that was necessary to attain the kind of business success you wanted? Or was that a kind of add-on that you felt would complement, you know, the work environment? It's fundamental. It has nothing to do with business. It's just how we're going to be with each other,
Starting point is 00:40:56 and how am I going to face these things? Like, do I want to know the harsh realities? Do I want to know my weaknesses? But do you not respect people who don't, or I shouldn't say that, I shouldn't put those words in your mouth. How do you assess, therefore, people who don't want to know the harsh reality, don't want that candid assessment? Well, first, it's their decision. I just want them to understand the consequences of their decision. If they say, I want to, look, if they want to smoke, that's their decision. If they say, I want to, look,
Starting point is 00:41:25 if they want to smoke, that's their decision. If they want to do whatever it is, it's their decision. Everyone has the right to make their own preferences. That's the individual decision making. But just as long as they understand that that's what it is and that's the consequences and you pick your choice. But do it with your upper level self, thinking like,
Starting point is 00:41:48 what do I want my life to be? And try to make those choices that way is something I'd recommend. Yeah. These principles that you're talking about, how generalizable do you believe they are for firms and institutions all across America or all across the world? I think it is true for all organizations that these principles of, you know, what is the circle of decision makers? And, you know, it may end up being that in a country or an economy or whatever, is that a wide group of decision makers operating on the meritocratically and the rest are kind of following instructions. So it becomes a matter of the width of that, the scope of that. Is everybody in the circle or have – that will be a question that people have got to answer. My case, the reason
Starting point is 00:42:45 I wanted radical transparency, because we forgot to get back to that, but let's get that, is because if I let everybody see everything, in other words, we literally record in everybody, all conversations, let everybody see everything. I know some people will have gotten that as you said it, but you said it pretty fastly. You record just about all conversations at Bridgewater and then those transcripts are available for anyone. No, the actual tapes of them are available for anybody. I found this to be an invaluable tool. Before we move on to the result of that, I just, I can't help but want to know about how that went over when you first, I wanted to know where you first got that idea and what it was like when you first introduced it at Bridgewater because that's so radical. Well, what happens is radical transparency –
Starting point is 00:43:35 I mean Nixon did it, but that was – he was an outlier, let's say. Radical transparency allows everybody who is in that group to understand what is really going on. So you can't have spin and then you have questions. And I found that I needed that because as people are looking at me and giving feedback or whatever it is, I need the feedback. Everybody needs that feedback. You can only have an idea meritocracy as wide as people get to see things for themselves. Otherwise, you're going to get spin. So, you know, otherwise somebody comes out of a meeting, one person describes it one way, another person describes it another way, and okay, you get the sprint. Instead, it's okay to watch people wrestle with decisions. It's okay to watch people make mistakes. And everybody, you'll see everybody screw things up. And it's okay. That's what humanity is like. And then the question is, you see how people wrestle with that and improve and deal
Starting point is 00:44:45 with it. So transparency is great. And then every one of those, then we find out is an experience in which principles are being examined. So if you go through a case, I don't know, maybe having to fire somebody. Okay, now let's have that conversation. Let's look at that conversation. Okay, was that handled well or was that handled poorly? And what are the principles behind how it was handled so that you could say, ah, when faced with this choice, like you give an example. Okay, that may be very painful. It's painful for the person maybe who's being fired, and it's painful
Starting point is 00:45:25 for the person who's firing them. And then they're faced with another choice, which is the other pain that would be if they didn't do that. And so by working oneself through those things, and you do it transparently, it helps to maintain quality control. It helps to make it much more inclusive. So everybody sees what's really going on without spin. And it helps to really think in a better principled way. So I found it invaluable. Can you talk for a second about you as the boss, either calling yourself out, maybe raising your hand and saying, man, you know, I'm underperforming here. Obviously, you're being assessed all the time and everybody's encouraged to do that.
Starting point is 00:46:12 But has there ever been a time where you said, you know what, I am not doing, I'm not executing at the level, whatever, that I should be. And I need either help or I need a discussion about this. Has that ever happened? Well, I do that. Yes, I do that all the time because, you know, I've got strengths and weaknesses. And what's most helpful to me, like most helpful to any one of the people, is people who catch me and see me do that type of things. Because sometimes, let's say, for example, I can answer questions too long or I could be inarticulate or I can whatever it is. I can maybe not communicate with a person whose mind works differently than mine in a certain level or I could do, I don't know, a whole bunch of other things. Because individuals' minds work differently and everybody sees things differently, we all need other people to help point those things out.
Starting point is 00:46:55 So I'll raise them, but I find particular value when other people point it out because I get to see through other people's eyes. So isn't that a great thing when you can see through other people's eyes rather than to not see through other people's eyes? Doesn't that make the organization better, the individuals better? And so that anyway. Are you often surprised by your colleagues' assessments of you in a given situation? I've learned, you know, I'm often surprised, but never surprised anymore, because I've learned to not be surprised when those things happen. In other words, you now know that the perception may not match up to the... I may not know, like, I could be in a meeting, and I could think, oh, I was clear, for example.
Starting point is 00:47:48 And I could come out of that meeting and I could say, nope, you were absolutely so screwed up in terms of this particular thing. And then I would say, yes, okay, now I see it. I didn't see it at the time. And then, okay, now, and I know, because we collect the patterns of these things, and then I could see it over and over and over by watching the data. They're very data-driven about each person's behavior. By watching the data, I will know that I will regularly have that particular type of problem. And because I do, then it helps me because I'll go into the next meeting and I'll be cautious about it.
Starting point is 00:48:26 So it helps me improve. But in any case, yeah, that happens a fair amount. But I know my weaknesses a lot better than I did before and what to look out for. And people help me look out for it. And what does that feel like when you get that corrective data? Are you grateful? Are you sheepish? It's so great.
Starting point is 00:48:48 But, you know, what I'm talking here is rewiring our connections, habit. Habit is one of the most important things. You know, I'm interested in neuroscience. They say it comes from the basal ganglia, which is in the old lizard part of the brain. And it's the thing that we follow all the time. And so my attitude has changed. My attitude even about mistakes has changed because I start to view them as puzzles that will give me gems. In other words, like make a mistake or I get that kind of feedback and I say, oh, okay. The puzzle is what would I do about that when the next time it comes along so that I learn a lesson? And the gem I get is a principle that I write down and say, okay, now I'm going to do that when the next one comes along.
Starting point is 00:49:38 And then I have to do it repeatedly. Like if I don't know if I'm learning to ski and they say put your weight on the downhill ski because that's the thing to do. Okay, I got to do it and do it until I internalize it. And that's the way it works for me. Can you give an example of one change that you made that was so either difficult or maybe counterintuitive that it really took a long time? Well, I guess the biggest challenge was in 19, I think it was 1993, I remember. People were saying that my straightforward – I got together a group. I was being given my annual review by these people. So they gathered me together.
Starting point is 00:50:21 Colleagues at your firm, right? Colleagues at my firm. That's right. That's right. That's right. And how far down the ladder, if I may, was the lowest on the ladder, if I may? I mean, was it all senior? Well, it's anybody – the reviews are done by anybody you have contact with. So it's not a hierarchical thing. But at this particular time, this was a long time ago.
Starting point is 00:50:42 And then these people, the senior practitioners said that you're making people uncomfortable. You're demoralizing them with your straightforwardness. And if you're bringing up their problems or whatever the weakness, you're making them feel bad and all that. And I said to myself, whoa, I don't want to do that to people. I don't, you know, and then I sort of wrestle with the question. So it put me in one of those junctures. Should I not be totally straightforward and have this radical transparency or should we be straightforward and how to do it? And I wrestled with that particular question. And then I realized, okay, well, I should talk to them about
Starting point is 00:51:24 it. In other words, so I, we sat down and I talked to each of the people. I said, okay, well, I should talk to them about it. In other words, so I, we sat down and I talked to each of the people. I said, gee, I didn't know I was having that effect. Why didn't you let me know? And, you know, I don't want to have that effect. And then we had a good conversation and back and forth. And then we agreed on how we would be with each other. And that started to then encourage me more to, again, write down the principles and then together work with other people to try to say, okay, are we operating together according to those principles that make sense? And like you could hear, a lot of those principles, and like you point out, a lot of those principles of the radical transparency and that radical
Starting point is 00:52:03 straightforwardness or whatever you want to call it, can be uncomfortable. So by us working ourselves through that, we were able to operate differently than what would be instinctive. But it was one of those journeys from, oh, I was doing that thing. That's the most terrible thing. That's the most difficult thing. The most difficult is when you find out, oh, not just the finding out that you've been doing something. The finding out is great. The finding out is great. I've really, well, the reason I'm saying that is like, if you're
Starting point is 00:52:37 making decisions, if you have feedback loop, you're going to want to change. Like in my case, like say I'm, if I'm making decisions in the market and I'll either get electric shocks or pieces of candy or something and rewards and punishments that are going to be that. And then what happens is when you have mistakes, you realize that the electric shocks you want to get done with and you move that along. And in other organizations, if you're having that type of clarity in whatever it is so that you're working through that, it's going to change your desired behavior. So you like hearing it. Instinctually, I like hearing it. I like hearing that.
Starting point is 00:53:15 And I go calmly and I think about that. I think also maybe meditation has helped me a lot. You've meditated for a long time, yeah? Yeah. And I think that that – and I've also found that it's helped a lot of other people a lot because it gives them a calmness and an equanimity and almost an attachment from the ego thing so that when you come at it, you say, hmm, oh, is that what it is? And then when you – in either case, well, I don't know how much it comes from meditation, how much it comes from the habit. But we do it, there are lots of people who don't meditate at Bridgewater and do it from the habit. But it's that moment of, hmm, is that true? How do I find out if it's true? And if it's true, that's where the real gem comes from because that allows me to be
Starting point is 00:54:06 better. And if I'm not embracing it, then obviously I'm going to never improve, never change anything. I'm going to keep banging my head against the wall. So I love hearing it. And then the question, my saying that it was difficult or it has been the greatest difficulty. The greatest, what I meant the it is, is the it is the getting people comfortable being totally radically truthful and radical transparency. So just let me clarify in one sentence what Bridgewater is or what I believe the best way of operating is, okay?
Starting point is 00:54:39 An idea meritocracy in which the goals are meaningful work and meaningful relationships. They're equally important and they're self-reinforcing. They're mutually reinforcing. So an idea meritocracy with meaningful work and meaningful relationships through radical truthfulness and radical transparency. I think that's the magic formula for success because also when people know that you care about them, in other words, genuinely, you know, let's call it even tough love. I think back to, you know, I was growing up in Vince Lombardi's football team. They were winners.
Starting point is 00:55:19 He pushed them and he was tough, but there was a lot of also caring and love to be great together. And if you have that meaningful relationship in which it's very clear, not only does it help the performance and the being tougher along those lines, it provides a reward in and of itself. Like when I look back on whatever my past has been and let's say the successes, my greatest rewards have been the people and the relationships that I've had. The money has been an accident. I happen to be playing. I mean, it's a good accident, but I happen to be playing a game that I love that could be playing chess. And if they played chess and you won well,
Starting point is 00:56:01 but the relationships have been the most rewarding. So to be able to be both successful at the work and be able to be successful at the relationships and have those things mutually reinforced and to do it through radically truthfulness with each other and radical transparency is a magic formula. In many ways, it's worked for us and it's explained in greater depth in the book. Quick question that I thought of when you brought up Lombardi. That sounded like well-deserved pride in a fellow Italian. You changed your name at some point? You shortened it a little bit? Is that true? Yeah. And by the way, my admiration for Vince Lombardi has nothing to do with the
Starting point is 00:56:43 fact that he's a Paisan.. I admire him and I'm not Italian. So just to clarify. Yeah, my name was, my last name was Dallolio, D-A-L-L-O-L-I-O. And it was a certain period of time. And when I was in, I think like freshman or second in college, I talked to my family and I said, I, and I, um, when I was in, um, I think like freshman or second in college, you know, I talked to my family and I said, boy, that's a mouthful. And I took out, uh, uh, a syllable. Um, but I, uh, I kept it Italian because, um, uh, you know, that was my heritage. And what'd your folks, what'd your folks think? Were they okay with it? My dad said,
Starting point is 00:57:23 you're so right. I mean, in other words, he, he, he, he had to wrestle around with D-A-L-L-O-L-I-O. And he was a musician, so he had a public profile. He dealt with his name being misspelled and mispronounced all the time. Well, yeah. And actually, when he was dealing with others who didn't know him well, he would actually use Modale. So his name, Marino, his first name was Marino. And then and then in that sometimes they would say, you know, call him Dale. Uh-huh.
Starting point is 00:57:55 Gotcha. So in the, you know, appreciation of your principles and in pursuit of radical transparency myself. I'm curious to know if you could give me anything for me about this conversation. So, I mean, I, too, I say I love feedback. I mean, this show is really all about looking at data and looking at getting real, realistic feedback to help people improve their decision making, their lives, and so on. So this is a rare opportunity for me to have somebody on the other line who I feel I should, I'd be an idiot not to ask you, you know, tell me some things based on this conversation we've been having that you think I could do better on, things I should think about
Starting point is 00:58:41 differently. Maybe I should interrupt a lot less. Maybe I should shut up right now. No, so I'll tell you. I think that you did an unbelievably fantastic job of asking questions, understanding, doing the back and forth terrifically within the particular time frame. And then one thing that you might think about doing is making that where I'm asking you some questions and relate it, you know, that's just something to think about doing is making that where I'm asking you some questions and relate it. You know, that's just something to think about. But let's say if I was probing you on that and pulling out where do you agree, where do you disagree, so that we could actually work things through to find out if what is overlapping in terms of the real agreement and what isn't disagreement. Like, I don't think we've
Starting point is 00:59:25 had adequate thoughtful disagreement in the conversation. That is so interesting in part because I, you know, grew up and trained as a journalist. And even though I'm a little bit more, let's say, activist and I speak my mind a fair amount, I still essentially feel that my job here is to be, you know, the proxy of the listener and to have a certain kind of respectful attitude in that I'll ask you a question, but it's not my job really to tell you what I think about it. But it's interesting that you're saying as the, from the other chair, when you want to hear what somebody actually thinks about it so you can engage more deeply? Well, first of all, you're such a great professional doing what you do. It would be
Starting point is 01:00:11 totally arrogant for me to tell you what chair to sit in and that. You just asked the question. So I'd almost ask your listeners, would they like that or not? Just a thought to experiment with. You know, like if I – but of course, I'd be pulling you out and we could – but you'd gain something from it. It would be something that's interesting anyway for you to consider because let's say I'm turning the thing and I say, okay, let me reverse it and we can play this game a little bit. So, okay, so do you agree with what I said? Or what is it that you disagree with what I said? Is this way of operating a better way of operating? And then why doesn't the world operate this way?
Starting point is 01:00:56 Or are you just, for your readers, accepting this and going on? And so let me just turn that question to you just to see what you think. It's so interesting because you're doing kind of to this format of this kind of journalistic-ish conversation, you're doing to this format what you did to the format of basically office structure, which is you're kind of busting it up and flipping it on its head by saying that, no, no, no, the format doesn't have to be the one person asks the other the questions and maybe kind of parries a little bit or challenges a little bit. But actually, the person being asked the questions, it's incumbent upon them, or at being truly conversational, but I realize now it's kind of a replica of a conversation. Okay, so now go on and answer my questions.
Starting point is 01:01:53 All right, give me a couple questions, whatever you want to ask me. Well, I'll just repeat the questions. Like, okay, so I described a way of being that's an unusual way of being that seems to make for better decision that worked for me. So now you've heard it. Let's say, by and large, does it make sense to you? Do you think that that's logical? Do you think the answer is a question? Without getting first too tweaky about it, this is an alternative way of being.
Starting point is 01:02:20 What do you think about this alternative way of being? Sensible, not sensible? What do you like about it? What don't you like about it? Tell me. Critique it. I think it's very sensible. I think it's very logical.
Starting point is 01:02:32 And I think that even though I would probably put myself on a scale much closer to your end of things than average, it's still scary. And it's scary because most of us, I believe, look, you've built an ecosystem with a language and a mode of behavior that, as you said yourself, it takes people a long time to acclimate to. I think in most ecosystems and most modes of behavior that most of us encounter every day, whether it's in our work or our families, the conversation is so different. The rewards and punishments are so different for transparency and honesty that it's scary to think about engaging with it. So I while I hear what you're saying and I nod and I applaud and I actually cheer, I think, am I willing and able to actually adopt some more of this in my life, professional or personal? Honestly, I don't know. So if you were a partner of mine, I would say, I hear you. I understand it's scary. So let's together go through it in a way
Starting point is 01:03:39 where we agree it's logically the better way to be, and there's really nothing to be scared about. You're not going to die. You're not going to get beat up, okay? You're going to encounter something different. You're going to encounter your upper level you reflecting on your lower level you. It's going to be an interesting experience. I guarantee an interesting experience. So be adventurous. Go into it. You guarantee an interesting experience. So be adventurous.
Starting point is 01:04:07 Go into it. You won't get hurt. If you don't like it, you get out of the water. Can I have a pain button? Yes, that helps. Can you explain the pain button for those who haven't read your book yet? Sure.
Starting point is 01:04:20 I have a saying that I believe captures progress. Pain plus reflection equals progress. Because if you're having pain, it's probably a signal that you wouldn't want to have that thing happen to you. If you slow yourself down and you reflect in a quality way, what is that reality? How do I deal with that reality? And you come up with your principles and so on. You will learn.
Starting point is 01:04:53 So pain plus reflection equals progress. You will make progress. If you don't reflect and you have a lot of pain, you're not going to learn. Okay. So as we're going through this pain button, it's just an app that you, whenever you have pain, you push the pain button and at the moment that the pain is happening, it makes it very easy to describe what that pain is. Something about it shows the type of pain it has and it shows maybe who you're having pain or
Starting point is 01:05:26 the circumstances, but you capture it at the moment. You don't reflect that. Then as time passes, because you've captured it, and now you're in a state of mind that allows you to reflect better, you can then reflect on that. Now the question is, okay, would you want it to have done something different? Who should have done something different? So you reflect, you write that reflection down. And that ideally should include, you know, an action you take. For example, if that person keeps bothering you and causing you a lot of pain, or that situation keeps bothering you and causing pain, then are you, what are you going to do about it? Are you going to speak to that person, whatever it is?
Starting point is 01:06:08 And then what happens is it tracks you. So it has these little dials that shows the types of pain that you're having, and it shows the sources of those pain, and it shows whether those pains are going down or not. And it shows whether you're adhering to that, the things that you said you would do or not. And so it provides sort of a biofeedback that allows you to connect what you're experiencing to your actions and how you're dealing with things to produce better results. Excellent. I know we're already over time. Can I ask you one more question or do you need to go? No, I'm results. Excellent. I know we're already over time. Can I ask you one more question
Starting point is 01:06:45 or do you need to go? No, I'm good. Great. Just one question about the later, the most recent years at Bridgewater. So you, I'd love you to talk for just a second, Ray, about when you stepped down as CEO
Starting point is 01:06:59 a few years ago and installed a new CEO, but then had to step back in as temporary co-CEO. I'm just curious, what happened? What'd you miss? Did you miss anything? I know it's, you know, the post-life of the CEO, especially when they stay on at the firm, I'm guessing is always tricky, but I'd love to just hear your perspective on that. Well, first of all, I know that I don't know how anything's going to go until I actually
Starting point is 01:07:27 experience it. I was saying, if you haven't done it three times successfully before, you probably don't know how to do it. Don't be arrogant. And so when I undertook the process of transitioning, I said, well, I think that this is going to go quick, maybe two or three years, but I'm not actually sure of how it would go. So that's part of the process. So we began that particular process, and I realized the transition from a founder-owned company to an independent company is classically very challenging. And so how do you approach that? How do you strike that balance? I wanted to be totally a mentor, being there for other people and letting them do it the way that they wanted to do it. And then I found myself in the surprising position of having them struggle with that,
Starting point is 01:08:26 unacceptably struggle with that. And they found themselves, this partner and the group of people, struggled with that and found that particularly difficult. We all agreed that they found that difficult. So the idea meritocratic way, the evidence of that was clear. And then what was great about the whole thing is that we could approach it idea meritocratically rather than emotionally. Because, you know, it's a difficult thing. It's the most difficult thing for the person who's struggling and, you know, not successfully getting there.
Starting point is 01:09:00 And this was a guy who you'd hired as a kid essentially and, and had been around forever, and I gather were very close with. Yeah. He was, you know, for like 20 years. And, you know, I love the guy. I mean, literally wonderful, deep relationship, and he's a brilliant man. And, you know, at the same time, it's the challenge of that person. And I think it was largely my fault too. I think I gave him too much.
Starting point is 01:09:32 When the business grew up, there were two things. I had to get my head into all the investment and economic stuff that I do and then also run a business simultaneously to do that. And any one of those things is too much for any human being, me included. And then to take that and then sort of to give it to this person was, you know, I made the mistake essentially of giving too much. And by the way, we've evolved past that. So he makes the, he's back in the investment decisions and I'm making investment decisions.
Starting point is 01:10:06 We're both co-CIOs along with another co-CIO who's been there. So we had that evolution, but we didn't anticipate it and we learned to structure. And I learned a whole bunch of things that I never understood before, like about governance. Like, look, I just ran the business and we did in our partnership, I did meritocratic kind of way. But then how do you do the right checks and balances? Should you have a board? Should you not have a board? What are the processes and all of that?
Starting point is 01:10:33 So it became a learning process that went on for, that evolved over seven years. When I originally started this, I'd say, I think it'll probably take two or three, but it might be up to 10. And it turned out to be seven in which I could comfortably step out and have others do it better than me. Again, you know, this is 2017 is my transition year from the second phase of my life to the third phase of my life, as I described before. And I look at that and I say,
Starting point is 01:11:05 I look at that, there is a great team of people. And there's such a pleasure to being able to watch beauty happen without being intervening along those lines. And so it's that great journey. And now it's their journey in that way. So that was what the experience was like for all of us. And if we didn't have idea meritocratic ways of having disagreements and having processes for getting past those disagreements that people thought were fair processes, we would have had a separation. But because people could think I might not be. And the group in our decision-making process is really good in thinking collectively. We were able to get through that difficult time very effectively and evolve to a much better position than we were ever in. I'm glad your story ended better than
Starting point is 01:12:01 most of the heroes in Joseph Campbell, right? Because the hero's journey can be bloody at the end, and there's often not the nice perch you've accomplished now, which is you're still in it and you're still part of it, but you're no longer one of the two CEOs. So it must be a very gratifying position to have earned. So congratulations. Yeah, but as you know, first of all, the life isn't over yet. So it must be a very gratifying position to have earned. So congratulations. Yeah. But as you know, first of all, the life isn't over yet.
Starting point is 01:12:30 And as you're pointing out, you know, in Joseph Campbell's, you know, heroes tend to get crucified or whatever. But I think if you can pass it along, I was faced with the choice, honestly, like I don't like high profile. I don't like to be in the position. And then I was faced with the choice, do I have that fear of that, stand in the way of passing these things along? And I can tell you there was a lot of fear in terms of this. And I am not in any way declaring victory that I have not yet gotten there. But I do find that there's a necessity to do that. Why didn't you want the public attention?
Starting point is 01:13:18 Oh, so many ways public attention is bad, right? I mean, first of all, for various reasons, people don't treat you the same. It's not good for your family and your kids because all of a sudden they're going to get the public attention. There's all generally, you know, like, you know, by and large, it's bad, totally bad, almost bad stuff, right? Isn't it strange how many people seek it out, though? I think they just don't know better. I often think about that. You know, you read about or talk to people who've accomplished a lot of fame, especially in the entertainment realm, which is, you know, that's one where you choose to want to be noticed. Sports, you know, there are other areas like sports, you play sports, you're great. If you happen to succeed, you happen to become famous. You didn't seek to become famous necessarily. But then there are other lines where you do.
Starting point is 01:14:10 And it seems that especially even in the ones where you choose to, the regret is almost instant. I mean, the cost of fame is huge, which I would think that people would recognize by now, but they still seem to want it very badly. I think that what happens is that a lot of people who are not in that position, not only the issue of fame or accomplishment, think it's so different than it really is. Even the issue like who's successful, they think they're
Starting point is 01:14:34 really uniquely special people rather than they're stumbling in the way and failing. I mean, like everybody that I know who's been successful has failed in important ways and has gone through that. That's a reality. Everyone that I know who's very successful has – and I know a lot of people who have been very successful also knows that they are weak in certain ways and that they know how to orchestrate other people so that they can get what they're missing. They know they're worried about what they don't know, and they value not knowing even more, you know, how to deal effectively with not knowing by more than that. And so we look at this, and there's almost like an idealization of, you know, such people that is a totally— it doesn't feel anything like most people expect it to feel. I can't tell you how much I enjoyed this conversation.
Starting point is 01:15:30 And I thank you very, very much. And once again, I congratulate you on the book and on this awesome third phase. Thank you. I enjoyed it too. Great. Be well, Ray. Bye-bye. You too. Thanks to Ray Dalio and all the other CEOs we've been hearing from over the past several weeks.
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