Freakonomics Radio - Policymaking Is Not a Science — Yet (Update)

Episode Date: April 9, 2025

Why do so many promising solutions in education, medicine, and criminal justice fail to scale up into great policy? And can a new breed of “implementation scientists” crack the code? SOURCES:Patt...i Chamberlain, senior research scientist at the Oregon Social Learning Center.John List, professor of economics at the University of Chicago.Lauren Supplee, former deputy chief operating officer at Child Trends.Dana L. Suskind, professor of surgery at the University of Chicago. RESOURCES:“How Can Experiments Play a Greater Role in Public Policy? 12 Proposals from an Economic Model of Scaling,” by Omar Al-Ubaydli, John List, Claire Mackevicius, Min Sok Lee, and Dana Suskind.“The Science of Using Science: Towards an Understanding of the Threats to Scaling Experiments,” by Omar Al-Ubaydli, John List, and Dana Suskind (The Field Experiments Website, 2019).“Inconsistent Device Use in Pediatric Cochlear Implant Users: Prevalence and Risk Factors,” by K.B.Wiseman and A.D. Warner-Czyz (U.S. National Library of Medicine National Institutes of Health, 2018). EXTRAS:"Why Do Most Ideas Fail to Scale?" by Freakonomics Radio (2022)."The Price of Doing Business with John List," by People I (Mostly) Admire (2022).Child Trends.Oregon Social Learning Center.T.M.W. Center for Early Learning and Public Health.The Field Experiments Website.

Transcript
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Starting point is 00:00:00 Hey there, it's Stephen Dubner. We just published a two-part series on what some people call sludge, meaning all the frictions that make it hard to fill out tax forms or find a healthcare provider or even cancel a subscription. One part of our series involved government sludge and how it interferes with getting policy done. The series reminded me of another episode we once made that I thought was worth hearing
Starting point is 00:00:29 again so we're playing it for you here as a bonus episode. It is called Policy Making is Not a Science Yet. We have updated facts and figures as necessary. As always, thanks for listening. Music Usually when children are born deaf, they call it nerve deafness. But it's really not the actual nerve. It's little tiny hair cells in the cochlea. Dana Suskind is a physician scientist at the University of Chicago and, more dramatically, she is a pediatric surgeon who specializes in cochlear implants.
Starting point is 00:01:10 My job is to implant this incredible piece of technology which bypasses these defective hair cells and takes the sound from the environment, the acoustic sound, and transforms it into electrical energy, which then stimulates the nerve. And somebody who is severe to completely, profoundly deaf after implantation can have normal levels of hearing. And it is pretty phenomenal. It is pretty phenomenal. If you ever need a good cry, a happy cry, just type in Cochlear Implant Activation on YouTube. You'll see little kids hearing sound for the first time and
Starting point is 00:01:51 their parents flipping out with joy. She's smiling. Oh, that's great. She's so smiling. That's your ears. Yeah. The cochlear implant is a remarkable piece of technology, but really it's just one of many remarkable advances in medicine and elsewhere, created by devoted researchers and technologists and sundry smart people. You know what's even more remarkable? How often we fail to take advantage of these advances. One of the most compelling examples is the issue of hypertension. About a third of all Americans have high blood pressure. First of all, the awareness rate is about only 80%.
Starting point is 00:02:50 Of the total amount, only 50% actually are controlled. We have great drugs, right? But you can see the cascade of issues when you have to disseminate, you have to adhere, et cetera, and the public health ramifications of that. Those blood pressure numbers are even worse today than they were when we first published this episode in 2020. Clearly, we still have not figured out
Starting point is 00:03:13 how to get the science to the people who need it. Prescription adherence is a very difficult nut to crack. That's John List. He's an economist at the University of Chicago. They actually have to go and get the medicines, which a lot of people have a very hard time doing. Even though it's sitting next to your bed every night, people don't take it. And they don't take it because they forget.
Starting point is 00:03:39 They don't take it because the side effect is a lot worse than the benefit they think they're getting. All of these types of problems, as humans, including myself, we do a really bad job in trying to solve. All of us, our lives get busy. We forget. You wouldn't think you'd have an adherence issue with something like the cochlear implant. It has such an obvious upside. And yet... When I put the internal device in, it stays there. But it actually requires an external portion as well. Sort of like a hearing aid. And that is the part where you see issues
Starting point is 00:04:19 related to adherence. Just because I put the internal part doesn't mean that an individual or a child will be wearing the external part. In one study only half of the participants wore their device full-time. I mean we have figured through randomized control trials to understand causation will impact in the small scale. But the next step is understanding the science of how to use this science. Because, you know, how you do it on the small scale in perfect conditions is very different than the messy real world. And that is a very real issue. Today, on Freakonomics Radio, what to do about that very real issue? Because you see the same thing not just in medicine, but in education
Starting point is 00:05:05 and economic policy and elsewhere. Solutions that look foolproof in the research stage are failing to scale up. People said, let's just put it out there, and then we quickly realized that it's far more complicated. There might be something that you think would be great, but it's never gonna be able to be implemented in the real world.
Starting point is 00:05:24 We need to know what is the magic sauce. We'll go in search of that magic sauce right after this. This is Freakonomics Radio, the podcast that explores the hidden side of everything with your host, Stephen Dubner. John List is a pioneer in the relatively recent movement to give economic research more credibility in the real world. If you turn back the clock to the 1990s, there was a credibility revolution in economics, focusing on what data and modeling assumptions are necessary to go from correlation to causality. List responded by running dozens and dozens of field experiments.
Starting point is 00:06:29 Now, my contribution in the credibility revolution was instead of working with secondary data, I actually went to the world and used the world as my lab and generated new data to test theories and estimate program effects. Okay, so you and others moved experiments out of the lab and into the real world, but have you been able to successfully translate those experimental findings into, let's say, good policy? I think moving our work into policymaking circles and having a very strong impact has just not been there. And I think one of the most important questions is how are we going
Starting point is 00:07:11 to make that natural progression of field experiments within the social sciences to more keenly talk to policymakers, the broader public, and actually the scientific community as a whole. The way Liz sees it, academics like him work hard to come up with evidence for some intervention that's supposed to help alleviate poverty or improve education, to help people quit smoking or take their blood pressure medicine. The academic then writes up their paper for an incredibly impressive looking academic journal, impressive at least to fellow academics, the rest of us it's jargony and indecipherable. But then with paper in
Starting point is 00:07:50 hand, the academic goes out proselytizing to policymakers. He might say, you politicians always talk about making evidence based policy, well, here's some new evidence for an effective and cost effective way of addressing that problem you say you care so much about. And then the policymaker may say, well, the last time we listened to an academic like you, we did just what they told us, but it didn't work. And it cost three times what they said it would. And we got hammered in the press.
Starting point is 00:08:22 And here's the thing, the politician and the academic may both be right. John List has seen this from both sides now. In a past life, I worked in the White House advising the president on environmental and resource issues within economics. This was in the early 2000s under George W. Bush. A harsh lesson that I learned was you have to evaluate the effects of public policy as opposed to its intentions. Because the intentions are obviously good. For instance, improving literacy for grade schoolers or helping low income high schoolers get to college.
Starting point is 00:08:59 When you step back and look at the amount of policies that we put in place that don't work, it's just a travesty. List has first-hand experience with the failure to scale. So down in Chicago Heights, I ran a series of interventions and one of the more powerful interventions was called the Parent Academy. That was a program that brought in parents every few weeks and we taught them what are the best mechanisms and approaches that they can use with their 3, 4, and 5-year-old children to push both their cognitive skills and their executive function skills, things like self-control.
Starting point is 00:09:46 What we found was within three to six months, we can move a child in very short order to have very strong cognitive test scores and very strong executive function skills. So of course, we're very optimistic after getting this type of result and we want the whole world to now do parent academies. The UK approaches us and said we want to roll it out across London and the boroughs around London. What we found is that it failed miserably.
Starting point is 00:10:17 It wasn't that the program was bad. It failed miserably because no parents actually signed up. So if you want your program to work at higher levels, you have to figure out how to get the right people, and all the people of course, into the program. Wow. If you had asked me to guess all the ways that a program like that could fail, it would have taken me a while to guess that you simply didn't get parental uptake. The main problem is we just don't understand the science of scaling.
Starting point is 00:10:53 If you were to attach a noun to what this is, the scalability blank, is it a problem? Is it a dilemma? Is it a crisis? I do think it's a crisis in that if we don't take care of it as scientists, I think everything we do can be undermined in the eyes of the policymaker and the broader public. We don't understand how to use our own science to make better policies. So, John List and Dana Suskind and some other researchers are on a quest to address this scalability crisis. They've been writing a series of papers, for instance, The Science of Using Science,
Starting point is 00:11:35 Towards an Understanding of the Threats to Scaling Experiments. A lot of their focus is on early education, since that is a particular passion of Susskinds. I guess you could say I'm a surgeon by day and social scientist by night. My clinical work is about taking care of one child at a time. My research really comes out of the fact that not all children do as well as others after surgery, and trying to figure out the best ways to allow all my patients and really children born into low income backgrounds to reach their educational potentials.
Starting point is 00:12:12 It is kind of like a superhero in reverse. During the day, you're doing the big dramatic stuff and at night you're going home to analyze the data and figure out what's happening. I think that really the hard part is the night part. I love doing surgery. I adore my patients, but it's actually not as hard as many of the complex issues in this world. And was that a recognition that some kids after the surgery
Starting point is 00:12:39 sort of zoomed up the education ladder and others didn't? Yeah, it's not simply about hearing loss. It's because language is the food for the developing brain. Before surgery, they all look like they'd have the same potential to, as you say, zoom up the educational ladder. After surgery, there were very different outcomes. And too often that difference fell along socioeconomic lines. That made me start searching outside the operating room for understanding why and what I could do about it, and it has taken me on a journey. So Dana and I met back in 2012, and we were introduced by a mutual friend,
Starting point is 00:13:16 and we did the usual ignore each other for a few years because we're too busy. And push came to shove, Dana and I started to work on early childhood research. And after that, research turned to love. I always joke that I was wooed with spreadsheets and hypotheses. Is that true? Yes, yes. In fact, the reason I decided to marry him was because I wanted this area of scaling
Starting point is 00:13:48 to be a robust area of research for him, because it really is a major issue. Suskind started what was then called the 30 million words initiative. 30 million being an estimate of how many fewer words a child from a low-income home will have heard than an affluent child by the time they turn four. But these days, the project is called the TMW Center for Early Learning and Public Health. We've actually moved away from the term 30 million words because it's such a hot button issue. A hot button because it's so hard to believe that the number is legit?
Starting point is 00:14:26 Well, no. I mean, some people say, look, it's a deficit mentality. You're talking about what's not there. And then the replication, somebody did another study that said, oh, it's only 4 million. And it really isn't actually even the point because it's not even about words. It's about the interaction. So I just made the decision. I'd rather be focusing on developing the research than fighting a naming battle.
Starting point is 00:14:49 So you didn't make TMW stand for something else? Well, that's what everybody gives me trouble for. It stands for 30 million words, but only I know that. Okay, now you all know it too. Anyway, they started the center with this idea. With this idea that, you know, we need to take a public health or a population level approach during the early years to optimize early foundational brain development. Because the research is pretty clear that parent talk and interaction in the first three years of life are
Starting point is 00:15:23 the catalyst for brain development. And so that's basically our work. Okay, so far so good. The research is clear that heavy exposure to language is good for the developing brain. But how do you turn that research finding into action? And how do you scale it up? Initially, we started with an intensive home visiting program, but understanding that to reach population level impact, you need to develop programs both with an eye for scaling, as well as an eye for understanding where parents go regularly. Because healthcare, unlike the education system, the first three years of life really don't
Starting point is 00:16:02 have any infrastructure in which to disseminate programs. So we actually expanded our model. We have this multifaceted program that reached parents where they were, from maternity wards into pediatrics offices, into the homes as well as group sessions. Those programs that are most vulnerable to the issues of scale are the complex sort of service delivery interventions. You know, anything that takes a human service delivery.
Starting point is 00:16:32 Scaling isn't an end. It's really just a continuation. You know, it's a hard one. That is Patti Chamberlain, Senior Research Scientist at Oregon Social Learning Center. And I do research and implementation of evidence-based practices in child welfare, juvenile justice, mental health, and education systems. Chamberlain also looks at scaling as a process. So it's almost like there's
Starting point is 00:17:05 stages that you have to go through. And if the first stage is research that involves an RCT, a randomized controlled trial, there's already an important choice to make. You're far better off to situate your RCT in a real-world setting than a university clinic so that you're learning from the beginning what's feasible and what's not feasible. There might be something that you think would be great, but it's never going to be able to be implemented in the real world. I've been at this now for, oh, probably 25 years, and I learned sort of through failing.
Starting point is 00:17:42 One program Chamberlain founded is called Treatment Foster Care Oregon. Kids tend to commit crimes together. It's a team sport. But then oddly, the way that we're set up to deal with kids who reach the level where they're really being unsafe to themselves and to the community, is we put them in group homes together. We're putting
Starting point is 00:18:05 kids in a situation where they're more likely to commit crimes. So we decided, what if we placed a child singly in a family that was completely devoted to using evidence-based parenting skills to help that child do well with peers in school and in the family setting. What if we gave the parents, the biological parents of that kid the same kind of skills that the treatment foster care family had? What if we gave the kid individual therapy, the biological family was getting family therapy, we were giving the kids support at school. So we were basically wrapping all these services around an individual child in a family home.
Starting point is 00:18:55 What we found was, yeah, the kids do a lot better. They have a lot fewer arrests. They spend less days in institutions. They use fewer drugs. And guess what? It costs a lot less as well. Because you do not have a facility, you do not have 24-7 staff that you're paying in shifts, you do not have all of the stuff that it takes to run an institution.
Starting point is 00:19:21 You have a family. The success of Chamberlain's program caught the eye of researchers who were working on a program for a federal agency called the Office of Juvenile Justice and Delinquency Prevention. And so we got this call saying, you know, we want you to implement your program in 15 sites. If the program was successful at one site, how hard could it be to make it work at 15? I went in thinking that it wouldn't be that hard
Starting point is 00:19:49 because we had good outcomes, we showed that we could save money. And yet? We were absolutely not ready. It wasn't because we didn't have enough data. We had at that point plenty of data, but we didn't have the know-how of how to put this thing down in the real world, and it blew up.
Starting point is 00:20:11 One reason, systemic complication. The three systems, child welfare, juvenile justice, and mental health, all put some money in the pot to fund this implementation. I was completely delighted. I thought, oh, this is going to be great because we have all the relevant systems buying into this. Well, what happened was when we tried to implement, we ran into tremendous barriers because if we satisfied the policies and procedures of one system, we were at odds with the policies and procedures in the other system.
Starting point is 00:20:51 Patty Chamberlain had run up against something that Dana Suskin had come to see as an inherent disconnect when you try to scale up a research finding. There's obviously the implementation, everybody focusing on adherence, but there's also sort of the infrastructure delivery mechanism, which I think is an issue, whether it's government or healthcare, that they're just not set up for interventions which are sort of like innovations. So you've got these researchers who think of themselves as scientific entrepreneurs developing the next best thing, thinking know, thinking, you know, you build it and they will come and then you've got organizations that are sort of built for efficiency rather than effectiveness that can't uptake it.
Starting point is 00:21:33 If only there were another science, a science to help these scientific entrepreneurs and institutions come together to implement this new research. Maybe something that could be called... Implementation Science. Implementation Science. Implementation Science. Implementation Science. Okay, let's define Implementation Science. It's the study of how programs get implemented into practice
Starting point is 00:21:56 and how the quality of that implementation may affect how well that program works or doesn't work. That is Lauren Sepley. When we spoke with her, Sepley was the deputy chief operating officer of a nonprofit called Child Trends, which promotes evidence-based policy to improve children's lives. This whole science is maybe 15 years old. It's really coming out of this movement of evidence-based policy and programs where people said, well, we have this program, it appears to change important outcomes, let's just put it out
Starting point is 00:22:30 there. And then we quickly realized that there are a lot of issues and actually that put it out there is far more complicated. A lot of the evidence-based programs we have were designed by academic researchers who were testing it in the maybe more ideal circumstances that they had available to them that might have included graduate students. It might have been a school district that was very amenable to research. And then you take the results of that and trying to put that into another location is where the challenge happened.
Starting point is 00:23:10 So coming up after the break, can implementation science really help? You know, I want policy science not to be an oxymoron. You're listening to Freakonomics Radio. I'm Stephen Dubner. We will be right back. What randomized controlled trials tell us about an intervention is what that actual intervention does in a particular population, in a particular context. It doesn't mean that it's generalizable. That again is Dana Suskind from the University of Chicago. But you have to continue the science so you can understand how it's gonna work
Starting point is 00:23:55 in a different place, in a different context, in a different population and have the same effect. And that's part of the scaling science. The scaling science, that is what Suskind and her economist collaborator John List, who's also her husband and other researchers, have been working on. They've been systematically examining why interventions that work well in experimental or research settings often fail to scale up. You can see why this is an important puzzle to solve. Scaling up a new intervention, like a medical procedure or a teaching method, has the potential
Starting point is 00:24:29 to help thousands, millions, maybe billions of people. But what if it simply fails at scale? What if it ends up costing way more than anticipated or creates serious unintended consequences? That'll make it that much harder for the next set of researchers to persuade the next set of policymakers to listen to them. So List and Susskind have been looking at scaling failures from the past and trying to categorize what went wrong. You can kind of put what we've learned into three general buckets that seem to encompass the failures.
Starting point is 00:25:07 Bucket number one is that the evidence was just not there to justify scaling the program in the first place. The Department of Education did this broad survey on prevention programs attempting to attenuate youth substance and crime and aspects like that. And what they found is that only 8% of those programs were actually backed by research evidence. Many programs that we put in place really don't have the research findings to support them and this is what a scientist would call a false positive. So are we talking about bad research? Are we talking about cherry picking? Are we talking
Starting point is 00:25:49 about publication bias? Dr. Peter Bregman So, here we're talking about none of those. We're talking about a small scale research finding that was the truth in that finding. But because of the mechanics of statistical inference, and it just won't be right, what you were getting into is what I would call the second bucket of why things fail, and that's what I call the wrong people were studied. These are studies that have a particular particular sample of people that shows really large program effect sizes, but when your program is gone to general populations, that effect disappears. So essentially we were looking at the wrong people and scaling to the wrong people. And when you say the wrong people, the people that are being studied then are to what? They are the people who are the fraction or the group of people who receive the largest program benefits.
Starting point is 00:26:53 So I think of some of the experiments that are done on college campuses, right, where there's a professor who's looking to find out something about, let's say, altruism and the experimental setting is a classroom where 20 college students will come in and they're a pretty homogeneous population and they're pretty motivated, maybe they're very disciplined, and that may not represent what the world actually is. Is that what you're talking about? That's one piece of it. Another piece is who will sign their kids up for Head Start or for a program in a neighborhood that advances the reading skills of the child. Who's going to be first in line? The people who really care about education and the people who think their child will receive the most benefits from the program. Now another way to get it is sort of along the lines that you talked about. It could be the researcher knows
Starting point is 00:27:48 something about the population that other people don't know. Like I want to give my program its best shot of working. Okay and what's in your third bucket of scaling failures? The third bucket is something that we call the wrong situation was used. And what I mean by that is that certain aspects of the situation change when you go from the original research to the scaled research program. We don't understand what properties of the situation
Starting point is 00:28:25 or features of the environment will matter. There are a really large group of implementation scientists who have explored this question for years. Now, what they emphasize and focus on is something called voltage drop. And voltage drop essentially means I found a really good result in my original research study but then when they do it at scale that voltage drop ends up being, for example, a tenth of the original result or a quarter of the original result. An example of this is when
Starting point is 00:29:06 you look at Head Start's home visiting services, what they do there is this is an early childhood intervention that found huge improvements in both child and parent outcomes in the original study, except when they tried to scale that up into home visits at a much larger scale, what they found is that, for example, home visits for at-risk families involved a lot more distractions in the house and there was less time on child-focused activities. So this is sort of the wrong dosage or the wrong program is given at scale. There are many factors that contribute to this voltage drop, including the admirably high standards set by the original researchers. When the researcher starts his or her experiment, the inclination is,
Starting point is 00:29:59 I'm going to get the best tutors in the world, so I'm going to be able to show how effective my intervention is. Dana Susskind again. You only needed 10 math tutors and you happen to get the PhD students from the University of Chicago. And then what happens is you show this tremendous effect size and in the scaling all of a sudden you need 100 or 1000 and you no longer have that access to those individuals and you go either down the supply chain with individuals who are not quite as well trained or you end up having to pay a whole lot more money
Starting point is 00:30:33 to maintain the trained tutor program. And one way or the other, either the impacts of the intervention go down or your costs go up significantly. Another problem in this third bucket, it's a big bucket, is when the person who designed the intervention and masterminded the initial trial can no longer be so involved once the program scales up to multiple locations. Imagine if instead of talking about an educational or medical program, we were talking about
Starting point is 00:31:03 a successful restaurant and the original chef. When you think about the chef, if a restaurant succeeds because of the magical work of the chef, and you think about scaling that, if you can't scale the magic in the chef, that's not scalable. Now, if the magic is because of the mix of ingredients, and the secret sauce like Domino's, for example, the secret sauce or Papa John's is the actual
Starting point is 00:31:35 ingredients, then that will be scalable. Now, if you are the kind of pizza eater who doesn't think Domino's or Papa John's is good pizza, well, welcome to the scaling dilemma. Going big means you have to be many things to many people. Going big means you will face a lot of trade-offs. Going big means you'll have a lot of people asking you, do you want this done fast or do you want it done right? Once you peer inside these failure buckets that List and Sus can describe, it's not so
Starting point is 00:32:10 surprising that so many good ideas fail to scale up. So what did they propose that could help? Now our proposal is that we do not believe that we should scale a program until you're 95% certain the result is true. So essentially what that means is we need the original research in then three or four well-powered independent replications of the original findings. And how often is that already happening in the real world of, let's say, education reform research? I can't name one. Wow.
Starting point is 00:32:53 How about in the realm of medical compliance research? My intuition is that they're probably not far away from three or four well-powered independent replications. In the hard sciences, in many cases, you not only have the original research, but you have a first replication also published in science. You know, the current credibility crisis in science is a serious one that major results are not replicating. The reason why is because we weren't serious about replication in the first place. So this sort of puts the onus on policymakers and funding agencies in a sense of saying we need to change the equilibrium. So that suggests that
Starting point is 00:33:43 policymakers or decision-makers, they are being what? Over-eager premature in accepting a finding that looks good to them and want to rush it into play? Or is it that the researchers are overconfident themselves or maybe pushing this research too hard? Where is this failure really happening? Well, I think it's sort of a mix. I think it's fair to say that some policymakers are out looking for evidence to base their preferred program on. What this will do is slow that down. If you have a pet project that you want to get through, fund the replications and let's make sure the science is correct. We think we should actually be rewarding scholars for attempting to replicate. You know right now in my community if I try to replicate someone else guess what I've
Starting point is 00:34:35 just made? I've just made a mortal enemy for life. If you find a publishable result what result is that you're refuting previous research. Now I've doubled down on my enemy. So that's like a first step in terms of rewarding scholars who are attempting to replicate. Now, to complement that, I think we should also reward scholars who have produced results that are
Starting point is 00:35:05 independently replicated. You know, and I'm talking about tying tenure decisions, grant money, and the like to people who have given us credible research that replicates. After the break, how can researchers make sure that the science they are replicating works when it scales up? Before the break, we were talking with the University of Chicago economist John List about the challenges of turning good research into good policy.
Starting point is 00:35:47 One challenge is making sure that the research findings are in fact robust enough to scale up. Say I'm doing an experiment in Chicago Heights on early childhood and I find a great result. How confident should I be that when we take that result to all of Illinois or all of the Midwest or all of America, is that result still going to find that important benefit cost profile that we found in Chicago Heights? We need to know what is the magic sauce. Was it the 20 teachers you hired down in Chicago Heights where if we go nationally we need 20,000? So it should behoove me as an original researcher to say, look, if this scales up, we're going to need many more teachers. I know teachers are an important input.
Starting point is 00:36:46 Is the average teacher in the 20,000 the same as the average teacher in the 20? This is the dreaded voltage drop that implementation scientists talk about. And the implementation scientists have focused on fidelity as a core component behind the voltage drop. Fidelity meaning that the scaled up program reflects the integrity of the original program. Measures of fidelity, that's a really critical part of the implementation process. That again is Patty Chamberlain, founder of Treatment Foster Care Oregon. You've got to be able to measure, is this thing that's down in the real world the same, you know, does it have the same components that produce the outcomes in the RCTs? Remember, it was Chamberlain's good outcomes with young people in foster care that made
Starting point is 00:37:38 federal officials want to scale up her program in the first place. We got this call saying, we want you to implement your program in 15 sites. She found the scaling up initially very challenging. It wasn't the kumbaya moment that we thought it was going to be. But in time, Treatment Foster Care Oregon became a very well regarded program. It's been around for roughly 30 years now, and the model has spread well beyond Oregon. One key to the success has been developing fidelity standards. So the way that we do it is we have people upload all of their sessions onto a HIPAA
Starting point is 00:38:14 secure website, and then we code those. And if they're not meeting the fidelity standards, then we offer a fidelity recovery plan. We haven't had to drop a site, but we have had to have some of the people in the site retrained or not continue. Being able to measure fidelity well from afar provides another benefit to scaling up. It allows the people who developed the original program to ultimately step back,
Starting point is 00:38:43 so they don't become a bottleneck, which is a common scaling problem. There can be sort of an orderly process whereby you step back in increments as people become more and more competent doing what they're doing. And that's what you want because you don't want to have this tied to the developer forever. Otherwise you can't get any kind of reasonable reach. That said, you also need to have some humility. When you're scaling up, you shouldn't assume your original program was perfect, that it
Starting point is 00:39:12 won't need adjustment, and you need to be willing to make adjustments. For example, we recognized that when we were in real world communities, kids needed something that wasn't therapy per se. They needed skills because the kids had often been excluded from normal socializing, you know, sort of things like sports teams and clubs. And so we needed what we call a skills coach to help those kids learn the moves that they needed to be able to participate in, you know, these pro-social activities that are normal kind of things.
Starting point is 00:39:50 So you have research, you have a theory, and then you have the implementation, and that feeds into more research, more theory, more implementation. Look, everybody's motivation at the end of the day is about trying to do good for the people they serve. Dana Susskind again. There are many children out there and there are a lot of injustices, so we need to move, but I don't know. The science is slower than you'd like.
Starting point is 00:40:16 People have wanted things before I thought they were ready and finding a way to deal with that dance of people wanting information, but also wanting to continue to build the evidence, I think we can figure out how to do it. I think that's exactly right. And John List again. I think too many times, whether it's in public policy, whether it's a for-profit or a not-for-profit, whether it's a for-profit or a not-for-profit, we tend to only focus on one side of the market when we have problems. And you really need to take account of both sides because your optimal solutions,
Starting point is 00:40:53 the best solutions are only going to come when you look at both sides of the market. I'm probably getting this wrong, or at least being way too reductive. But to me, it sounds like the chief barrier to scaling up programs to help people is people. That people are the problem. Yeah, so I do think inherently it is about people. That said, this is not a fatal flaw that causes us to throw up our arms and say, well, this isn't physics, this isn't chemistry, we have to deal with people, so we can't use science. I think that's wrong because there are some very, very neat advantages of scaling. Think about on the cost side, economists always talk about when things
Starting point is 00:41:40 get bigger and bigger, guess what happens? The per unit cost goes down. It's called increasing returns to scale. The problem that kind of we're thinking about is, let's make sure that those policymakers who really wanna do the right thing in youth science, let's make sure that they have the right programs to implement. So one of your papers includes this quote from Bill Clinton,
Starting point is 00:42:05 or at least something that Clinton may have said, which is essentially that, nearly every problem has been solved by someone somewhere, but we just can't seem to replicate those solutions anywhere else. So, what makes you think that you've got the keys to success here where others may not have been able to do it? You know, I view what we've done as put forward a set of modest proposals is only a start to tackle what I think is the most vexing problem in evidence-based policymaking, which
Starting point is 00:42:39 is scaling. I think we're just taking some small steps theoretically and empirically, but I do think that these first set of steps are important because if you go in the right direction, what I've learned is that literature will follow that direction. If you go in the wrong direction, sometimes the literature follows that wrong direction for several years, the literature follows that wrong direction for several years and we really don't have the time. Right now the opportunity cost of time is very high. You know in the end I want policy science not to be an oxymoron and I think that's what this research agenda is about. The way that I would view it is that the world is imperfect because we haven't used science
Starting point is 00:43:27 in policymaking. And if we add science to it, we have a chance to make an imperfect world a little bit more perfect. If you want to read the papers that John List and Dana Suskind and their collaborators have been working on, you will find links on Freakonomics.com, as well as links to Patti Chamberlain's work with Treatment Foster Care Oregon, and much more, including, as always, a complete transcript of this episode. And we will be back soon with another new episode of Freakonomics Radio. Until then, take care of yourself, and if you can, someone else too. Freakonomics Radio is produced by Stitcher and Renbud Radio. You can find our entire archive on any podcast app also at Freakonomics.com, where we publish transcripts and show notes.
Starting point is 00:44:20 This episode was produced by Matt Hickey with an update by Augusta Chapman. The Freakonomics Radio network staff also includes Alina Coleman, Dalvin Abouaji, Eleanor Osborne, Ellen Frankman, Elsa Hernandez, Gabriel Roth, Greg Rippon, Jasmine Klinger, Jeremy Johnston, John Schnars, Morgan Levy, Neil Carruth, Sarah Lilly, Teo Jacobs, and Zach Lipinski. Our theme song is Mr. Fortune by the Hitchhikers and our composer is Luis Guerra. As always, thanks for listening. So you want to talk scaling? Wow, it's a heavy paper, right?
Starting point is 00:44:58 It's great. I thought it was about scaling fish initially. So that was all my background reading. Yeah. I don't know anything about what we're gonna talk about today. Neither do I. So we can just both wing it. The Freakonomics Radio Network, the hidden side of everything.
Starting point is 00:45:24 Stitcher.

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