Freakonomics Radio - The Upside of Quitting (Rebroadcast)
Episode Date: July 22, 2013You know the saying: a winner never quits and a quitter never wins. To which Freakonomics Radio says ... Are you sure? ...
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Hey, podcast listeners, Levitt and I are doing some intense research this summer.
So we bring you now this encore presentation of one of our favorite Freakonomics Radio
podcasts of old.
I'd like you to stop whatever you're doing right now.
No, no, no.
I don't mean like stop so you can give your full attention to this radio show.
I mean, honestly, radio is the perfect medium for multitasking.
Unless maybe you're using a chainsaw or something.
What I mean is stop whatever you're doing.
As in doing with your life.
Maybe it's your job. Maybe it's your job.
Maybe it's a relationship that's curdled.
Maybe there's some dream project you've been working on so long,
you can't even remember what got you all heated up about it in the first place.
I want to encourage you to just quit.
Or at least think about quitting.
Why?
Well, because everybody else is always saying the opposite. Quit. Or at least think about quitting. Why?
Well, because everybody else is always saying the opposite.
Nothing is over until we decide it is.
Was it over when the Germans bombed Pearl Harbor?
German?
Forget it, he's rolling.
It's become so ingrained, we don't even think about it anymore.
You know, a quitter never wins and a winner never quits.
You know what I think when I hear people say that?
I think, are you sure?
From WNYC and APM American Public Media, this is Freakonomics Radio.
Today, the upside of quitting. Here's your host, Stephen Dubner.
So I hang out with a lot of economists. Yeah, I know you're envious, but there are two things they love to talk about that
will help us understand quitting. One is called sunk costs, and the other is opportunity costs.
Sunk cost is about the past. It's the time or money or sweat equity that you've put into something
which makes it hard to abandon. Opportunity cost is about the future. It means that for every hour or dollar
you spend on one thing, you're giving up the opportunity to spend that hour or dollar on
something else, something that might make your life better. If only you weren't so worried about
the sunk cost. If only you could quit. Let's start with a story of a woman we'll call Allie.
Back in 1999, when she was about 25,
Allie's life was already what most people would consider pretty successful.
I was working for a Fortune 500 large company.
What kind of work were you doing?
Industrial computer programming.
What kind of money were you making then? You know, $60,000, $70,000 a year. And you were living where? I was living in Texas.
Okay, so $60,000 or $70,000 as a 25-year-old living in Texas goes a pretty long way. That
sounds pretty good. And how did you like to spend your money generally? I think like most 25-year-old
women, you know, shoes and, you know, I had a nice place to live and a decent car to drive.
And how did you like the job? I never loved it. I am more of a social person and it requires long,
long periods of sitting at a computer desk talking to nobody.
I understand that you ended up quitting this job in your new pursuit.
Did you have to take a big pay cut?
The new job paid way better.
Way better, like 50% more or twice as much?
Yeah, more.
Three times as much, four times as much?
Yeah, somewhere around there. Somewhere around four times as much? Yeah, maybe even more. Three times as much? Four times as much? Yeah, somewhere around there.
Somewhere around four times as much?
Yeah, maybe even more.
That means you must have had to work way more hours than you'd worked as a computer programmer then, right?
This is what was so great about it. I had to work a lot less.
It must have been very, very, very difficult or unpleasant work then? Oh, no. I enjoyed my work
and I enjoyed my free time. And of course, the extra money allowed me to do a lot of the things
that I wasn't able to do before. So tell me, what was this new work that you found? The new job that I found was a high-end escort. It paid somewhere between
$350 to $500 an hour. In retrospect, how do you feel about that decision back then to quit that
solid, steady, fairly good-paying job for the life of a high-end escort?
You know, of course, it's always scary to leave behind something that's legit
and go with something that maybe isn't considered that.
You know, I really enjoyed it.
I know that it was the right decision for me.
For me, I don't have a problem with having sex with strangers, but it wasn't something that
I felt was demoralizing. And I enjoyed it. I enjoyed my customers. I enjoyed the kindness,
and I enjoyed every part of it. All right, so we're probably starting off on the wrong foot
here.
I encourage you to think about quitting. And the first person we hear from quit a perfectly good
job to become a hooker. But hear me out. My thesis is simple. In our zeal to tough things out,
to keep our nose to the grindstone, in our zeal to win, we underestimate the upside of quitting.
Now, full disclosure here, I am a serial quitter.
I've quit a dream job with the New York Times.
I quit my childhood dream of being a rock star.
I even quit a religion.
We'll get to my quits later.
First, here's someone who made headlines when he quit.
Well, I decided, I mean mean this was long in coming. I was feeling more and more miserable about not seeing my kids.
It was weighing on me to a greater and greater extent.
I made the decision that shortly after the election I would leave.
And then one day I went into the Oval Office and explained to the president that I just felt that I had no choice.
He was very understanding about it.
That's Robert Reich.
He was the U.S. Secretary of Labor during President Clinton's first term.
He helped put in place the Family and Medical Leave Act.
He raised the minimum wage.
On his watch, unemployment fell below 5 percent, the lowest it had been in 20 years. Now, it's hard to say how effective any one person in Washington really is.
But Time magazine named Reich one of the 10 best cabinet members of the 20th century.
And then Reich quit.
But then the question for me was, well, how do I alert my employees and the segment of the public that felt that they were relying on me in some way.
How did I handle it publicly?
It's a delicate matter.
I decided that I would write an op-ed for the New York Times, my personal family leave act.
I had been responsible for implementing the family medical Leave Act that actually was passed years before.
And it seemed to me important to say to men as well as women that it is OK to leave your job.
Here, as Reich wrote it, was his dilemma.
Quote, you love your job and you love your family and you desperately want more of both.
His wife and two teenage sons were back in Cambridge, Massachusetts, and he was, well, he could have been anywhere.
You know, the other cabinet officers go to wonderful locations around the world, Paris and London and Shanghai and elsewhere.
Secretary of Labor goes to Toledo, Ohio, or maybe St. Louis if it's really a great day.
The funny thing is no one believed Reich quit because he actually wanted to spend more time
with his family.
That's what CEOs say when they're booted.
But people, especially male people, don't quit White House jobs to do that.
But Reich really meant it.
As he saw it, there was a big upside to quitting.
It was exactly the right move.
I think if I had not done it,
I would have regretted it all my life.
I wouldn't have spent any time.
I mean, the boys then would have gone off to college,
off to their careers.
You know, I just wouldn't have those years.
At the same time,
I think I was fooling myself a little bit
in thinking that young teenage boys would drop everything when their father came home and say, oh, dad, it's great to have you.
Let's play.
No, they were very happy to have me there.
But then they said, but dad, we're going off with our friends.
So I kind of would trail around after them a little bit with my metaphoric tail between my legs and try to
say, well, wouldn't you like to play? How about going to a baseball game?
Robert Reich quit what was for him a dream job, running the Department of Labor of the United
States. But tell me the truth. When you were a kid, did you dream of running the Department of Labor? Or maybe you had a dream that sounded more
like this. You get a phone call that says, how does it feel to be the next member of the Houston
Astros? And you just get, it's a dream come true. So I ended up signing, got some money to pay for
school, and went straight to Martinsville at 18. That's Justin Humphreys. Not long ago, he was
considered one of the best young baseball players in the country,
a big power hitter from a suburb of Houston.
Getting drafted by the hometown Astros was especially sweet,
and they threw in some money for education for later.
But Humphreys wasn't thinking about that.
He had one goal.
Put me in code.
I'm ready to play.
To make the majors.
So he went off to the Astros minor league team in Martinsville,
Virginia, and then more teams in Kentucky, Louisiana, Florida, New Jersey, but not, you may have noticed, Houston. He hit pretty well, but he hurt his wrist and then his knee. And in 2009, at the ripe age of 27,
Humphreys quit baseball. Now, only 11% of the kids who get drafted each year make the majors,
but probably close to 100% of them think they will. Humphreys, even before he quit for good,
started back in school at a junior college in Texas. He wound up transferring to Columbia
University, where he took a sociology course with a professor named Sudhir Venkatesh.
You may recognize that name. We wrote about his exploits in Freakonomics. As a grad student in
Chicago, Venkatesh embedded himself with a crack gang and got access to their financial records.
We wrote about him in Super Freakonomics too.
He did an extensive survey of street prostitutes.
Guess what Venkatesh is studying these days?
I'm interested in quitting for a number of reasons,
not the least of which is that it's hard for me to do it.
But I also think it's just really, really hard the older you get,
especially when you start identifying yourself with a job. All right. So you actually looked in a fairly systematic, empirical way at baseball players.
So I actually never thought I would be interested in looking at baseball from the standpoint of a
job. And one of my students, Justin Humphries, used to play baseball for the Houston Astros
organization, and he was in my class. So as I was sitting there in his classroom,
I started thinking about all the issues that I had seen in independent baseball and affiliated baseball.
Guys living check to check, struggling with whether they should go back to school, family life, issues at home.
And I thought if I could use some of the things that we were learning in class, talk to some of these guys and find out whether the stories and things that I was seeing and hearing would reflect in the numbers.
We followed a sample of the draft class of 2001.
And so that's about – it's 10 years.
And so we thought that would help us to understand what happens to these folks.
Now, this doesn't include the immigrants because they came into the country and they didn't go through the draft to play ball.
These are just the people who were out of high school or who were in college and they were drafted by a major league team.
I think one of the most curious things that we find is how much 10 years matter.
So if you take two people who grew up in the same circumstances, let's say one played baseball and one didn't, the person who plays baseball is making about 40 percent less on average 10 years after they enter the game than the person who decides not to play
baseball and who just wanted a regular career. All right. So what kind of background is typical
for these American-born players that you're tracking? The average player probably looks
like an upper middle class kid who comes out of college or comes out of high school.
And when you follow an upper middle class kid for about seven to 10 years,
they're probably going to make higher than the median average income.
They're probably going to live in a neighborhood that's relatively safe.
They're going to have a career.
Now, when you take the counterpart among the pool that was drafted, that median kid, that kid looks like he's making about $20,000 to $24,000 a year, which is not a lot of money. He's working probably five to seven months
playing baseball and then struggling to find part-time work in the off-season. Might be coaching,
might be doing some training, might be working on a construction site, might be working in fast food.
So, Sidir, you went down to Camden not long ago, right, to talk to some of these ballplayers?
Yep.
Now, Camden, I believe, is in the Atlantic League, which is an independent league,
meaning there's no direct path to a big league team.
A lot of guys on a team like this, they've already been through the minor leagues
and either topped out in talent or aged out, right?
Most of the guys in the Camden River Sharks are probably in their late 20s,
and so they've actually had careers in the minor league system,
and it didn't happen for them and
so they come into the Atlantic League thinking that they're still going to be able to make it.
You sort of want to be able to tell them, hey, do you know that it's really unlikely that you're
going to make it? And the fact is that we learned that very few people, if any, around them are
telling them this. So they're not really prepared to talk about it, except some,
particularly this guy, Noah Hall, was a really, really interesting person because he actually
was thinking that this may be the end. It's probably not happening. It's probably not
happening, but I'm still going to prepare and everything the same way I would regardless,
because you never know. You still never know.
I mean, way back in the mind, it's still there, you know.
I know.
I feel like, trust me, I feel like sometimes, hey,
if I have a good start to this year or whatever happens, you never know. I could get picked up, and if I went off wherever I went, it could happen.
Noah is 34, and Noah has been playing 16 seasons, including this one. When you
look at him, you probably don't think that he is a baseball player. He looks like a running back.
This is a guy who really looks like he's never ever going to stop playing. Some guys just see
the writing on the wall and I just try to ignore the writing on the wall you know
that's where I don't know I just I don't want to look back and say that I didn't give it everything
I could and you know and and I think I still could I could still play another five ten years I think
so Noah's from northern California and he was raised by his mom a nurse and Noah's has a wife
Kelly and they have a lovely son, Isaiah. And Kelly and
Isaiah follow Noah around to whatever team he ends up playing for that season. And let me tell you,
he's played for a lot of teams over the years. After Noah's practice, I had a chance to go out
to dinner with the Hall family and get to know them a little bit. I'm the one who's there like
when he gets out and he has a good game or when he has a bad game. Like I'm the one who's there when he gets out and he has a good game or when he has a bad game. I'm the one who, I go through that kind of emotional rollercoaster with him.
So one of the strange things we found out when we spoke to baseball players is that they have their own language for quitting.
They actually quit. They just don't call it that.
They don't call it quitting. They don't call it giving up.
But they say, you know what, I'm just going to shut it down for a while.
Okay, so what does
it mean to be a quitter as opposed to oh man i'm a shutter downer probably the same thing it just
sounds better i'm just shutting down and i'll just like you're not really doing it but you
you know you are have you ever have you ever wanted to tell him but you had to hold yourself
back all right to shut it down all All the time. Oh, yeah.
Oh, yeah.
All the time.
Especially in the last couple of years.
Yeah.
Especially in the last couple of years.
We've really talked.
We've actually fought over it.
Because it is.
It's so hard.
I understand his, like, being his wife and trying to be supportive.
I understand that it's got to be really hard
because I do know how much he loves the game. Well, that's particularly poignant in my view because,
you know, baseball is one of those rare sports that because it doesn't have a clock,
no game is ever out of reach. I mean, you could be behind a thousand runs in the bottom of the
ninth and theoretically you can still come back and win. So that's part of the ethic of baseball is never, never, never quit.
Quitting is not an option.
Yeah, quitting is usually not an option.
But, you know, Justin is trying to make it easier for the players to quit and to make that transition.
He's been working on building an organization that could help baseball players to get out of baseball when the time is right and to join that world that the rest of us live in.
Well, when you're 25 playing an independent ball, making less than $2,000 a month,
living off your parents because you can't financially sustain yourself like that.
At some point, you have to say, look, I've got – with no degree.
I had less than an associate's degree at that point.
So at some point, you have to tell yourself, I can't do this to myself. I can't do this to my parents. And I can't continue when I
know there's untapped potential to do other things. So Justin Humphries stared right into the dark
heart of his sunk costs, all those years he spent pursuing his dream. And then he made the big
quip. We'll hear more from Sudhir Venkatesh later in the show. In a moment, we'll tell you what my
number-crunching Freakonomics co-author Steve Levitt has in common with a bunch of abs-crunching
Navy SEALs.
From WNYC, this is Freakonomics Radio.
Here's your host, Stephen Dubner.
So for ballplayers like Justin Humphries and Noah Hall, quitting their athletic dream is a long, painful process.
Steve Levitt, he's my Freakonomics friend and co-author, an economist at the University of Chicago. He advocates quitting fast.
I try to talk my grad students into quitting all the time.
Quitting grad school?
Quitting grad school, yeah.
A lot of people, you make choices without a lot of information, and then you get new information.
And quitting is often the right thing to do.
I try to talk my kids into quitting soccer or baseball if they're not good at it.
I mean, I've never had any shame in quitting.
I quit economic theory, quit macroeconomics.
I pretty much quit everything that I'm bad at.
You do have this mantra, fail fast.
Fail quickly, yeah, exactly.
So if I were to say one of the single most important explanations for how I managed to succeed against all odds
in the field of economics, it was by being a quitter.
That ever since the beginning, my mantra has been fail quickly.
If I started with 100 ideas, I'm lucky if two or three of those ideas will ever turn
into academic papers.
One of my great skills as an economist has been to recognize the need to fail quickly
and the willingness to jettison a project as soon as I realize that it's likely to fail.
Getting talked into quitting grad school by your 155-pound professor is one thing.
How about a Navy SEAL instructor?
So Hell Week is considered to be the hardest week
of the hardest military training in the world. That's Eric Greitens. He got a PhD in politics
from Oxford and then joined the Navy SEALs. He fought in Iraq, Afghanistan, and elsewhere.
He's now written a book called The Heart and the Fist, The Education of a Humanitarian, The Making of a Navy
Seal. Here's how Greitens remembers Hell Week. It is a week of continuous military training during
which most classes sleep for a total of two to five hours over the course of the entire week.
During Hell Week, they have you running for miles in soft sand on the beach.
You're doing two-mile ocean swims, running the obstacle course.
They put you in small teams and ask you to land small rubber boats on jagged rocks in the middle of the night.
There are all of these tests which are designed to push people to their physical, mental, and emotional limits.
Hell Week is a useful way for the Navy to determine who's fit to be a SEAL, the kind of person you'd want to send to get Osama bin Laden.
Greitens says the instructors hover over you, taunting you, practically begging you to quit.
And the vast majority would quit before it was over.
That's the point.
You'd hear the instructors come out on their bullhorns and they'd say,
That's right, gentlemen. This is only the beginning of the second night.
And what they did then was the instructors took us out and they lined us up on the beach
and they had us watch as the sun was setting.
And as the sun was setting, the instructors started to get inside people's minds and they'd say,
Tonight's going to be the hardest and the coldest and the toughest night of your lives. And they'd come over the bull horns and they'd say,
The week just gets colder and harder and worse and you're only at the beginning.
And they really started to get inside people's minds.
And I can remember the instructor saying at one point,
And if anybody quits right now, we'll give you a hot coffee and donuts.
Right, and everybody was freezing.
So they set up this little incentive over there.
If you want to go over and ring the bell, you can quit,
and they'll give you a hot coffee and donuts.
And the whole idea is that the instructors really encourage.
They want everyone to succeed.
But if people are going to quit, they want to encourage them to quit.
When you quit by the bell, you ring it three times.
This tells everyone in earshot that you're done.
Grayton says there are two kinds of quitters, the ones who make excuses and the ones who are honest with themselves.
I don't think many people want to say to themselves that they quit at the same time.
We've all failed in our lives.
We've all failed at different things in different ways. And I think there's a lot to be said for facing that failure
squarely. And the people who I know who were able to admit, you know, it wasn't the right thing for
me at that time. And I went over and I decided to quit. I decided to ring the bell. They're really
able to move on from their experience. And I do find that, you know, there's only shame in it if you feel shame.
So what would you say if I told you there's evidence that quitting is good for you?
Physiologically and psychologically good for you.
People who are better able to let go when they experience unattainable goals,
they experience, for example, less depressive symptoms,
less negative affect over time.
They also have lower cortisol levels
and they have lower levels of systemic inflammation,
which is a marker of immune functioning,
and they develop fewer physical health problems over time.
That's Karsten Rasch, no relation to Robert Reich.
Rasch is a psychology professor at Concordia University in Montreal.
In a study of 90 adolescents, he and a colleague found
that being able to abandon goals that are essentially unattainable is good for your health.
Now, you have to ask yourself, what's unattainable and what's not?
When Justin Humphries was 18 years old, the major leagues seemed pretty attainable.
By 25, not so much.
If I were put through hell week?
Unattainable.
According to Rosh, each of us encounters an unattainable goal about once a year.
Unfortunately, nobody's walking around with a big neon sign urging us to quit.
So, this is a puzzle, and we need your help in solving it. If persistence is a virtue generally, how is a person to know when he or she, under which circumstances he or she should quit or disengage?
Yeah, that's I would say the $1 million question, when to struggle and when to quit.
And I don't think that there is a general
answer to this question. However, people can make two different mistakes in the regulation of their
life. They can quit too early when they should have persisted, or they can quit too late.
Okay. No offense, Professor Rausch, but it's not very helpful. Sometimes you quit
too early when you should have persisted, and sometimes you persist too long when you should
have quit. Really? That's all you've got? Really? That's all he's got. Which shows,
if nothing else, what a true dilemma this is, to quit or not to quit.
Let me ask you this. Are you much of a quitter?
Oh, I am bad at quitting.
I really have a difficult time.
I try to persist as much as possible.
Maybe that's why this phenomenon is so interesting to me.
Well, maybe I can help you.
Why don't you tell me something that you're involved in that you think is a goal that may be unattainable, and I'll try to talk you into quitting.
Well, at this point, I can't think about something that is unattainable right now.
But these things, they pop up over time.
Do you smoke? Do you smoke by chance?
Yeah, actually, I'm a smoker.
Do you want to quit smoking?
Well, yeah, on some level.
But on a different level, I enjoy it very much.
This conversation went on for a while.
I'll spare you the details.
Let me just say this.
Either I am incredibly unpersuasive or Karsten Rosch really, really doesn't want to quit smoking.
Maybe both.
He says he wants to quit, but he really doesn't sound like it.
It's like a bad O. Henry story.
The professor of quitting who can't quit smoking.
You can empathize, can't you?
I can empathize, can't you? I can empathize.
There's something you really want to quit.
You know you'll be healthier for it, but you can't.
You try and you try and you try, but you just can't.
Until one day, finally, you wake up and you have this vision of what your life would be like without that thing in it.
And it's not so terrible.
That's how my first quit happened.
Yep, that's my old band.
We were called The Right Profile.
Started in college down in North Carolina.
There were four of us.
We were pretty bad at first, but we took it seriously.
Kept at it.
I know it's out of place to ask you questions.
And that's how I sound when I sing.
We worked hard at it because it was incredibly fun,
but also because it was our dream.
I mean, come on, who doesn't dream at some point of being a rock star?
All right, so John, when you hear that song,
which you didn't play on this recording, but you played this song,
I don't know, how many times do you think you ended up playing this song in your life?
God, probably, I feel like I'm sure I played it at least 50 times.
That's John Worcester. We called him Chester, but his actual name is John.
He was our drummer, awesome drummer.
You might know his name.
He went on to play with Superchunk for years.
He still plays with them and with the Mountain Goats, too.
The other guys in the band were Jeff Foster and Tim Fleming.
We played all over the place.
We made demo tapes.
We released a single.
And we got a management team in New York City.
The same guys who managed the Replacements
and the Del Fuegos, which were bands that we loved.
And the managers brought us up
to New York to play for the major
record labels. Two months later, I remember
playing, going up to
CBGB's in New York
to play their
showcase show for some labels,
one of which was Arista.
And I remember just in this total dive, CBGBs, there was a table.
And on the table was just a card that said,
Reserved for Clive Davis.
Do you remember going up to their office on that trip?
And do you remember when he put Aretha on the phone briefly
to tell us to sign with Arista?
Yes.
And I remember when everybody kind of walked away, we would go and look through people's Rolodexes to find the personal numbers of Carly Simon and somebody else.
I just remember like we never used them.
We just thought that was hilarious just to like thumb through this Rolodex and find her number.
So it's true.
Clive Davis, the music industry giant,
signed us to Arista Records.
It was incredibly exciting, but also weird.
We were this little indie, half-punky, half-country band
used to doing things the way we did them,
and now we moved to New York.
It was hard. Maybe we were just a bad fit with Arista. They wanted pop hits and we didn't seem
to have them. And the other thing is, I wasn't really sure i wanted to be a rock star anymore
as bands go we were pretty straight-laced no drugs not much drinking but the whole lifestyle
especially as we got a little bit more successful and started hanging around with bigger bands
it became less attractive to me the idea of wanting to be famous which seemed really fun
at first began to feel unsavory unhealthy for six For six years, this was all I'd wanted.
But one night, I was sitting in my hotel room in Memphis
working on some lyrics in my notebook,
and I found myself writing the words,
What do I want?
I thought about it.
I didn't really know anymore.
And then I wrote, Not this.
A couple weeks later, I quit the band.
We were playing some songs and we could just tell you weren't,
you were kind of moody and maybe something was wrong.
But we knew what was wrong.
We knew that this might be where it parts soon.
I think we just kind of felt that.
And we played something and I remember Jeff saying to you, like, what's wrong or what's your problem?
And I don't know exactly what you said, but I remember something to the effect of, I don't know if I want to do this anymore.
The hardest part was that being in the band wasn't just what I did.
It was what I was.
Like Justin Humphries and the other ballplayers,
baseball isn't just a thing you do.
It's your identity.
I'll be honest with you.
It was tough.
I grieved, I mourned, and I had to start over as a writer.
At that point, I didn't know much about economics.
I'd never heard of the sunk cost fallacy.
But by quitting something I'd put years of work into,
that's what I was fighting
against. One of the most common examples is the Vietnam War, because it was often said that we've
invested too much to quit. Well, it's not a good idea to continue to invest if you feel it's a
losing course of action. That's Hal Arcus. He's a psychology professor at Ohio State University.
A sunk cost is just what it sounds like, time or money that
you've already spent. The sunk cost fallacy is when you tell yourself that you can't quit something
because of all that time or money that you already spent. We shouldn't fall for this fallacy,
but we do it all the time. Arcus and a colleague learn something that makes falling for the sunk cost fallacy even
more embarrassing. It turns out that children don't fall for it, or even animals. Your dog's
not going to have any rules like, oh, I spent a lot of time at that location waiting for him to
feed me and wouldn't want to waste all that time. So I'll go back there and wait,
even though it wasn't very successful. Now humans have these other things that get in the way.
What gets in the way? Apparently, we take a rule we learned growing up to not be wasteful,
and we over-apply it. Well, there's that chance that what we're working on actually can be
rescued. It can be resuscitated.
Making the distinction and trying to decide whether this is a truly lost cause or not,
I recognize is a difficult decision sometimes because it's not one of these things where it's clearly one or the other.
But after enough negative feedback, it should be more clear then.
I guess with my band, I'd finally had enough negative feedback to quit.
I'll tell you the truth, some of the feedback I still miss.
It was insanely fun, and a part of me still wishes I'd stuck it out, at least to finish that first record with Arista.
But the bottom line? I'm so glad I quit.
For me, it was the right move.
Much as I miss music sometimes, the upside of quitting for me meant that I got to lead a life more like the one that I envisioned.
Coming up, remember Allie, the high-end escort from the start of the show?
Well, she's back and quitting again.
From WNYC, this is Freakonomics Radio.
Here's your host, Stephen Dubner.
You remember Allie, the Texas woman who quit computer programming to become a high-end escort?
Sure you do.
At her peak, she was earning about $300,000 a year.
Now, Allie, are you still working as an escort? No, I decided to get out of the escort business. You know, it was wonderful to me. I enjoyed it. I made a lot of money, but I don't
regret quitting either. Again, you know, you talk about opportunity cost. And when I went into the escort business, I wasn't dating anybody.
I just really wanted to enjoy life and be free, and that's what I did.
But, you know, I met somebody, and we decided together that, you know,
that we wanted a lifestyle that didn't include prostitution.
So I let it go.
And besides enjoying life and traveling and spending time with your companion,
what else have you been doing?
Well, I went to school and studied economics.
But, you know, mostly I'm enjoying life, you know.
All right, so I realize that Allie isn't your typical prostitute.
I mean, first of all, she made a lot of money.
And on top of that, she went back to school to study economics.
So she really gets opportunity cost.
So much so that when the time was right, she quit being a prostitute.
Sudhir Venkatesh, the sociologist who talked to fading baseball players for us, he's also been asking prostitutes about quitting.
But first, I asked him about something that he recently quit.
I quit an administrative job that I had at my university for a couple of years and I probably should have quit after a couple of days.
Why'd you quit, finally?
Well, I think I quit because I realized that I was no good at the job. You know, luckily,
I have a job as a professor, and so I'm not in the ranks of the unemployed like so many people who
sometimes quit jobs that they don't like. So I'm back to doing research,
which I love. You heard me talking to Allie, who kind of falls into that rare category. She's
someone who did very, very well and decided to, if not cash out necessarily, to stop.
But I understand you talked to some people, sex workers, one named Maxine, I believe,
who doesn't see that as the way to go. So talk to me a little bit about Maxine and her attitude toward quitting. I should say that we're not using the real names of the
women that we interviewed here, but Maxine, as we're calling her, is a really curious person
because she goes against a lot of the stereotypes that we have about women in sex work. She's been
working as a sex worker for 22 years. She laughs as she says, you know, I don't know if I'm ever going to quit.
Yeah, no, I never think about retiring. I know many workers who are in their 50s, 60s. I met
one in her early 70s who is still working. And in our current society, with the tearing down of our infrastructures and
our social security nets, all of us are going to be working for a long time.
All right, Sudhir. So there are those prostitutes who do quit. And I just wonder,
how does that happen? How do you, if you want to go from sex work into the legitimate labor market,
how do you go about, for instance, putting together a resume?
Imagine you've been a sex worker for a year, two years, three years, five years, and you have to account for that time.
You have to account for what you've done.
Crystal Dubois is the co-director of the Sex Workers Project at the Urban Justice Center in New York City.
And actually one of the services the center provides that Crystal
helps sex workers with is getting their resumes ready. So it becomes a creative endeavor.
So we dig deep and I say, what have you done? Somebody might say, well, I used to wash cars
with my uncle on the weekends. They'll say, oh, no, that wasn't a job. That was just a thing that
I did. And I was like, no, we're going to make this sound like you worked. You know that it's a job. It was a job. You were working. You were showing up. You were doing a good job. That was just a thing that I did. And I was like, no, we're going to make this sound like you worked, you know, that it's a job. It was a job. You were working, you were showing up,
you were doing a good job. And nine times out of 10, the person says, oh, that's lying. And I can't
do that. And I have to orient them to saying, look, everybody is beefing up their resume.
So dealing with the resume is one thing. But when you leave sex work, you also face this issue about taking a huge pay cut.
They will probably never make that kind of money again. We spoke to someone, Maya,
who is a former prostitute who now works as a booker, as a manager. She schedules and screens
appointments for other sex workers in Tucson, Arizona. A lot of women find themselves going
back to sex work when they don't really want to, myself included.
Even booking, I don't really want to book anymore,
but it's very, very hard to go from making $300 an hour
to making $25 an hour,
which would be decent pay in the real world.
So, Sudhir, you've talked to baseball players who were reluctant to quit, even though they're
not going to make the major leagues.
You've talked to sex workers, some of whom are reluctant to quit, but some of whom do
a really, really good job of it.
For those who do a good job, talk to me about how they prepare for it and maybe how what they do we could all learn
from a little bit. The first is that you got to pull that band-aid off and do it quickly.
The ones that are really successful in leaving a trade in which they thought that they were going
to be doing for a long time or that they had prepared for, put a lot of hours in, when they make that decision quickly, they do pretty well.
I think this idea of not looking back, I know it's a cliched expression, but so many of the
people that are able to move on just go forward. And the next time I take a job, I'm going to see
if the second day, I shouldn't be figuring out how to get the heck out of there.
I'm sure some of you, as you listen to people talk about quitting prostitution, your mind jumps the timeline and you go back and stop these women from becoming prostitutes in the first place.
It's like watching a horror movie where you're saying, no, no, no, don't open the door.
But these women did open that door.
There are, however, some places that try to get people to quit before they've even started.
We sent Stacey Vanek-Smith, a reporter for Marketplace, to get the details.
How much do you like your job? If somebody offered you money to quit,
how much would it take for you to do it? This job is worth more than a
million, definitely. It's just, I love it here. It's very hard to get in, but once you're in,
it's just, it's kind of like the Wizard of Oz. We're in the Emerald City. That's what I feel like.
That's Christina Gomez. And would you believe she's talking about a job that pays just a few bucks
above minimum wage? The job is at Zappos, an online shoe store that Amazon paid almost a
billion dollars for in 2009. At an employee training session in Las Vegas, everybody talked
like that. Most of the 35 people in my session were headed to the company's call center,
where they'll earn about $11 an hour, dealing with customer questions and complaints.
But as it trains these new hires, Zappos also throws them a curveball.
Here's Marcela Gutierrez, a trainer with Zappos.
Remember how we said that we want this to be more than a job for you guys.
We want it to be a career. We want it to be a calling for everybody. I'm here to offer you $3,000 if you decide that this is not the right place for you.
It's known around Zappos as the offer.
During training, when these new employees are already being paid,
Zappos offers $3,000 to any new hire who wants to walk away from the job.
It's been going on for a few years and it's gotten
some press, but secret or no, what is the company thinking? I put that question to company CEO Tony
Shea, who masterminded the offer. It's really putting the employee in the position of, do you
care more about money or do you care more about this culture in the company. And if they care more about the easy money,
then we probably aren't the right fit for them. Zappos talks about its culture a lot. And Shea
says that culture is enough to keep people from taking an offer anywhere else or Zappos' offer
to leave. And when I say culture, I am not just talking about free soda in the break room and casual Fridays, as I discovered on the company tour with Zappos supervisor Lauren Becker.
So we've entered the main building. We can like officially kick off our real tour.
Everybody's wearing sneakers and t-shirts. There are sign-up sheets for picnics and poker groups.
Conference rooms are decorated in outer space and under-the-sea themes.
It looks like the convergence of seven different holidays.
It definitely does.
You'll see that everybody's desk is decorated different.
Their knick-knacks are rubber duckies, streamers.
It's pretty crazy.
People are so excited to join the crazy,
they turn down the free money. Out of the nearly 2,000 people Zappos has trained,
the company says only about 30 have ever taken the offer. Christina Gomez is one of those people.
Remember her? It's kind of like the Wizard of Oz. We're in the Emerald City. That's what I feel
like. Turns out a week after I talked with her, Gomez took the offer.
I called her up to ask her what pulled the curtain back. It was very cold. Like, you know,
it was a honeymoon period. And then, you know, I started getting comfortable with Zappos.
And then I started seeing maybe some of the things that I didn't really like about it.
And so we broke up. Gomez says the offer wasn't the main reason she quit. She says the
schedule Zappos gave her didn't work with her child care and another job she has at Apple.
But how big of an incentive is the offer? $3,000 equals two months of busting your hump in a call
center. The fact almost no one takes it just doesn't make sense. It does, however, make sense
to Dan Ariely, a behavioral
economist at Duke who studies decision making. He says that easy money is actually not so easy.
The reason that this trick works is that people spend 10 days, they become a part of the family.
Zappos is all about making trainees feel like family. There are happy hours and scavenger
hunts and team projects. And after all that, and before you've actually started working, you get the offer. It's a
limited time thing. And when it expires, that's when it's real power kicks in, says Ariely.
There's something called cognitive dissonance that says that if you've acted in a certain way,
over time, you're going to overly justify your behavior. So the next morning after you rejected
the $3,000, you're going to wake up and say, So the next morning after you rejected the $3,000,
you're going to wake up and say,
my goodness, I really must love this company
if I rejected this amount.
Translation, we like suffering for things we love.
We like it so much that if we suffer for something,
we will actually decide we must love it.
Ariely says fraternities and sororities work like this
when they make rushers stand in the rain or run naked across campus, turning indignity into allegiance. Militaries, sports
teams, religious cults all use this tactic too, combining our intense desire to belong with our
intense desire to justify our actions. The result? A group of employees who won't even quit if you pay them.
That's Marketplace reporter Stacey Vanek-Smith.
Zappos does sound a bit like a religion, and quitting a religion is never simple.
My parents were a pair of Brooklyn-born Jews who, before they met each other, both converted to Roman Catholicism.
This was in the mid-1940s. My parents were in their 20s. As you can imagine, this conversion didn't go over so well with their
families. My dad's father declared him dead, sat Shiva for him, never spoke to my father again.
So I grew up in a very devout Catholic family, the eighth and youngest kid. And then when I was in my 20s,
I quit Catholicism, went back to Judaism. My mother took it hard, but not nearly as hard as
my dad's father took it when he converted. Anyway, I've always been pretty interested
in religious quits. My name is Saloma Miller Furlong.
I am the author of a new memoir called Why I Left the Amish.
I am Emma Gingrich, and I go to college at Tarleton State University in Stephenville, Texas.
And right now I'm also working on finishing up my book and getting it published.
And what is your book called, Emma?
Runaway Amish Girl.
I wanted to speak to Emma Gingrich and Saloma Furlong
because quitting a religion like the Amish
seems especially traumatic
with the religion, family, and community all mixed up.
When you look back at the decision you made,
which was a big one,
to quit your religious lifestyle and
religious community. Talk to me about the price that you feel you paid or the benefit that you
gained. When I think of costs, I think of the things I miss. And definitely the community atmosphere of knowing your place in the community is part of the costs.
You know, the church gatherings where they sing the Amish chants and feeling like there's a sense of legacy almost in that. But the upside of it is, there have been so many times, so many moments in my life
when I knew that quitting the Amish was the right thing to do.
One example was on May 29th of 1982
when I walked into the church sanctuary at Christ Church Presbyterian
on the Redstone campus and saw my husband-to-be
standing there in a blue tuxedo waiting for me to come up to the altar. That moment encapsulated
just how I was doing the right thing. That was literally the happiest day of my life.
So Emma, if you could just describe as briefly as you want,
kind of your childhood, your family growing up,
and then getting to the point where you decided to leave
and why and how that happened.
My family used to make baskets,
and we would take them every Friday and sell them at a little town close to a busy highway.
And sometimes it would be me and my sister.
We did a lot of things that we weren't supposed to do.
But that was around 15 was the time when I started thinking about how it would be if I would leave the Amish.
And, you know, sitting there selling baskets, you see a lot of people coming.
And we used to look at cars and look at all the different colors
and try and pick which one we would want
if we would ever leave the Amish.
Did it feel like you became a different person?
Are you the same person who just needed a change of scenery?
And I guess what I really want to know is what was the cost to you of quitting the Amish? What were the downsides
and what were the upsides? Well, the downsides would be leaving the family and knowing that
nothing's going to be the same again when you go back home to visit.
And the upside is, yes, you are a different person.
You become, to me, I became somebody else, which was good for me.
How old are you now?
23.
And do you have regrets about leaving?
No.
Zero?
Not at all.
Saloma Furlong is in her 50s. She now lives in Massachusetts.
Not long ago, she did an informal survey of the Amish community where she grew up in Geauga County, Ohio.
Out of about 2,500 households, she estimates that some 170 individuals left the community.
So quitting isn't common, but it's not like it never happens either.
Furlong says that her father was mentally ill and violent. And that ultimately is what led her to leave. My life was so unbearable that the fear of the known was greater than my fear of the unknown.
So for me, it's a matter of, are you happy the way you are? And if not, then quit what
you're doing. It's that simple for me. You make it sound so easy. I'm wondering,
have you quit other things in life besides the Amish?
Oh, yes. Do you want me to get started?
Yes, please.
I've quit jobs that were not satisfactory. I quit my bakery business when I realized after 10 years of punching bread dough that it was never going to talk back to me and it was intellectually a desert.
Let's see.
What else have I quit?
I quit a church community one time.
So, yes, I'm a serial quitter.
And it's worked for me.
What can I say? You're a gold medal quitter. You're not just a serial quitter and it's worked for me. What can I say?
You're a gold medal quitter.
You're not just a serial quitter.
You're a champion.
But let me ask you this.
In retrospect, were all of these quits good?
Yes.
They were.
All right.
So you really need to be like a quitting coach, don't you?
You need to travel around the world and tell people, look at this situation.
Why are you still in this?
Why are you stuck in this? Do you think that's a future calling of yours, perhaps?
Somebody just asked me that the other day about being a counselor, and I said,
nope, it's not something I want to do.
Because you just quit anyway.
You might be right.
A quitter never wins and a winner never quits.
In 1937, a self-help pundit named Napoleon Hill included that phrase in his very popular book, Think and Grow Rich.
Hill was inspired in part by the rags-to-riches industrialist Andrew Carnegie.
These days, the phrase is often attributed to Vince Lombardi,
the legendarily tough football coach.
What a lineage.
And it does make sense, doesn't it?
Of course it takes tremendous amounts of time and effort and, for lack of a more scientific word, stick-to-itiveness
to make any real progress in the world.
But time and effort and even stick-to-itiveness to make any real progress in the world. But time and effort and even stick-to-itiveness are not in infinite supply.
Remember the opportunity cost.
Every hour, every ounce of effort you spend here cannot be spent there.
So let me counter Napoleon Hill's phrase with another one, certainly not as well known.
Something that Stella Adler, the great acting coach, used to say.
Your choice is your talent.
So choosing the right path, the right project, the right job or passion or religion, that's where the treasure lies.
That's where the treasure lies. That's where the value lies. So if you realize that you've made a wrong choice,
even if you've already sunk way too much cost into it,
well, I've got just one word to say to you, my friend.
Quit!
You say laughter and I say laughter
You say after and I say after.
Laughter, laughter, after, after.
Let's call the whole thing off.
Hey, podcast listeners.
On the next Freakonomics Radio, a listener wrote to us with a question.
Quote, my wife has observed that in marriages where there is a son, there's less chance of the husband leaving the marriage.
I wonder if that is true.
Hey, you ask, we find the answer.
Parents who have first born girls are significantly more likely to be divorced.
And so parents who have first born boys are significantly more likely to stay together. The firstborn daughter effect.
That's coming up on the next episode of Freakonomics Radio.
Freakonomics Radio is produced by WNYC and Dubner Productions.
This episode was produced by Chris Neary.
Our staff includes David Herman, Beret Lam, Susie Lechtenberg,
and Chris Bannon,
with engineering help from Dylan Keefe,
Michael Raphael,
and Merritt Jacob.
If you want more Freakonomics Radio,
you can subscribe to our podcast on iTunes,
or go to Freakonomics.com,
where you'll find lots of radio,
a blog,
the books,
and more. So if you go for oysters and I go for oysters
I'll order oysters and counsel the oysters
But we know we need each other
So we better call the calling off
Let's call the whole thing off